[2026-03-04 16:42:55] RAW (decoded):
{
    "contact": {
        "id": "33427",
        "email": "tri@directobjective.ca",
        "first_name": "Tri Ly",
        "last_name": "",
        "phone": "2899399288",
        "orgname": "Direct Objective Consulting",
        "customer_acct_name": "Direct Objective Consulting",
        "tags": "payroll.ca visited, paie.ca visited, Member portal, dummy, npiAlert13, 2512 Active AST approached, TMAI, TMAI APX",
        "ip4": "10.13.145.27",
        "fields": {
            "lead_status": "Refused",
            "province": "ON",
            "full_name": "Tri Ly",
            "language": "English",
            "origin": "",
            "explicit_consent_date": "",
            "extension_phone_1": "1234",
            "domain_1": "",
            "domain_2": "",
            "attended_webinar": "",
            "lapsed_expiration_date": "",
            "email2": "",
            "organization_id": "999999",
            "individual_id": "999999",
            "members_type": "AST",
            "do_id": "",
            "area_code": "",
            "never_call": "",
            "region": "",
            "city_1": "",
            "found": "",
            "last_engaged_date": "2026-02-20",
            "nonactive_reason": "",
            "last_login_date": "2025-05-01T16:18:41-04:00",
            "old_do_id": "AST0000",
            "blocnote": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left",
            "dhmsfin_telemarketing_last_contacted_date": "2026-03-04T10:36:45-05:00",
            "value_help_with_complex": "",
            "value_stay_current": "",
            "value_course": "",
            "value_designation": "",
            "value_networking": "",
            "value_career": "",
            "value_promote_payroll": "",
            "value_discount_program": "",
            "othermemberbenefit": "Networking",
            "notrenewednolongerinpayroll": "",
            "notrenewedleftcanada": "",
            "notrenewednotenoughvalue": "",
            "notrenewednobenefit": "",
            "did_not_find_it_beneficial_specify_why": "",
            "notrenewedother": "",
            "notrenewednotused": "",
            "notrenewedwanttorenew": "No",
            "npichallenges": "",
            "npichallengesspecify": "",
            "expectationsnotmet": "No",
            "expectationsnotmetspecify": "The benefits are not enough for me.",
            "membershipcost": "",
            "membershipcostspecify": "",
            "npivaluenotdelivered": "",
            "npivaluenotdeliveredspecify": "",
            "careerchange": "",
            "careerchangespecify": "",
            "hardtoparticipateevents": "",
            "hardtoparticipateeventsspecify": "",
            "engagingstrategiesspecify": "",
            "mini_nps": "4",
            "age_range": "46-60",
            "selfpayrollproficiency": "",
            "notrenewedcpehard": "",
            "notrenewedoutofbusiness": "",
            "notrenewedacquired": "",
            "notrenewedbudget": "",
            "notrenewedoutsourced": "",
            "intcode": "06",
            "coidnewmbrdate": "",
            "canceldate": "2000-05-01",
            "onesentencenotrenewed": "User declined to discuss membership renewal and ended the call.",
            "sendapplicationform": "2026-02-20T12:33:00-05:00",
            "individual_id_2": "",
            "full_name_2": "",
            "zerobounce_reason": "",
            "new_member_date_2": "2025-01-17",
            "notrenewednotenoughtime": "",
            "notrenewedtoolongprocess": "",
            "notrenewedtemporaryneed": "",
            "pipeline_1_lapsed_members": "Refused Lapsed",
            "pipeline_2_members_only_ast": "",
            "sendmonthlyastemail": "",
            "unsub_reason": "",
            "unsub_reason_fr": "",
            "date_of_renewal_identification": "",
            "late_breaking_payroll_news_january": "",
            "late_breaking_payroll_news_february": "",
            "late_breaking_payroll_news_march": "",
            "late_breaking_payroll_news_april": "",
            "late_breaking_payroll_news_may": "",
            "late_breaking_payroll_news_june": "",
            "late_breaking_payroll_news_july": "",
            "late_breaking_payroll_news_august": "",
            "late_breaking_payroll_news_september": "",
            "late_breaking_payroll_news_october": "",
            "late_breaking_payroll_news_november": "",
            "late_breaking_payroll_news_december": "",
            "sendpreexpirationemail": "",
            "testimonial": "",
            "testimonial_sent_date": "",
            "testimonial_confirmation_date": "",
            "payroll_guidelines_january": "",
            "payroll_guidelines_february": "",
            "payroll_guidelines_march": "",
            "payroll_guidelines_april": "",
            "payroll_guidelines_may": "",
            "payroll_guidelines_june": "",
            "payroll_guidelines_july": "",
            "payroll_guidelines_august": "",
            "payroll_guidelines_september": "",
            "payroll_guidelines_october": "",
            "payroll_guidelines_november": "",
            "payroll_guidelines_december": "",
            "resources_tools_january": "",
            "resources_tools_february": "",
            "resources_tools_march": "",
            "resources_tools_april": "",
            "resources_tools_may": "",
            "resources_tools_june": "",
            "resources_tools_july": "",
            "resources_tools_august": "",
            "resources_tools_september": "",
            "resources_tools_october": "",
            "resources_tools_november": "",
            "resources_tools_december": "",
            "askpat_january": "",
            "askpat_february": "",
            "askpat_march": "",
            "askpat_april": "",
            "askpat_may": "",
            "askpat_june": "",
            "askpat_july": "",
            "askpat_august": "",
            "askpat_september": "",
            "askpat_october": "",
            "askpat_november": "",
            "askpat_december": "",
            "sendwelcomeapplicationform": "",
            "sendcandapplicationform": "",
            "source_of_membership": "",
            "payroll_experience_in_years": "",
            "testimonial_reviewer_name": "",
            "testimonial_reviewed": "",
            "testimoniale": "",
            "source_of_membership_other": "",
            "job_title": "",
            "original_language": "",
            "original_testimonial_translated": "",
            "no_email_solicitation": "",
            "pds_january": "",
            "pds_february": "",
            "pds_march": "",
            "pds_april": "",
            "pds_may": "",
            "pds_june": "",
            "pds_august": "",
            "pds_september": "",
            "pds_october": "",
            "pds_november": "",
            "pds_december": "",
            "cpa_certification": "Test",
            "cert_status": "P",
            "member_april": "2",
            "member_may": "1",
            "old_int_code": "15",
            "sendmayemail": "2025-05-26T22:00:00-04:00",
            "placeholder_email_change_date": "2025-07-24T12:16:40-04:00",
            "regular_email_change_date": "2026-02-13T15:05:36-05:00",
            "paid_thru": "2080-02-29",
            "temp_do_id_for_auto_old_do_id": "AST0000",
            "temp_intcode_for_auto_old_int_code": "06",
            "last_infoline_date_type": "2025-02-12",
            "last_conf_date_type": "2020-06-17",
            "last_act_type": "2025-02-12",
            "telemarketing_call_date": "2025-05-30",
            "pcl_status": "P",
            "pcl_completion_date": "2050-05-05",
            "pf1_status": "P",
            "pf1_completion_date": "2050-05-05",
            "pf2_status": "P",
            "pf2_completion_date": "2050-05-05",
            "intro_to_accounting_status": "P",
            "intro_to_accounting_completion_date": "2050-05-05",
            "number_of_passed_courses": "999",
            "canceldate3yearplus": "2003-05-01",
            "npi_transcriptsummary": "The call was made to the contact but went directly to voicemail without leaving a message.",
            "aitm_callsummarytitle": "Call reached voicemail, no answer",
            "aitm_status_called": "2026-03-04T16:42:56-05:00",
            "ln_entered_date": "2026-01-26",
            "ai_entered_date": "2026-01-27",
            "number_of_calls_reached": "79",
            "number_of_call_attempts": "1",
            "renewal_refusal_reasons": "Temporary",
            "initialvalue": "Help with Complex",
            "astreasonsnottorenew": "Want-to-Renew",
            "astotherreasonsnottorenew": "I didn't see a lot of events in my region.",
            "proreasonsnottorenew": "",
            "prootherreasonsnottorenew": "",
            "orgreasonsnottorenew": "",
            "orgotherreasonsnottorenew": "",
            "stureasonsnottorenew": "",
            "stuotherreasonsnottorenew": "",
            "npi_call_back_date_and_time": "2026-02-23T12:48:00-05:00",
            "npi_call_back_time_hour": "12",
            "npi_call_back_time_minute": "48",
            "npi_email_2": "trily93@gmail.com",
            "npi_email_temp": "tri@directobjective.ca",
            "npi_voicemaildetection": "Yes",
            "ivrdetector": "Yes",
            "callsequence": "Not reached",
            "human_or_not": "No",
            "usersentiment": "Neutral",
            "concernquestion": "",
            "retell_call_status": "ended"
        }
    },
    "seriesid": "204"
}

[2026-03-04 16:42:55] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12899399288",
    "retell_llm_dynamic_variables": {
        "first_name": "Tri Ly",
        "last_name": "",
        "full_name": "Tri Ly ",
        "contact_id": "33427",
        "email": "tri@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "AST",
        "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left",
        "number_of_passed_courses": "999",
        "extension": "1234",
        "province": "ON",
        "toronto_current_time": "2026-03-04T16:42:56-05:00",
        "expiration_date": "2080-02-29"
    },
    "override_agent_id": "agent_e28fce9dc8aa168cccde638a64"
}

[2026-03-04 16:42:55] Added to queue. Total in queue: 1