[2026-03-18 11:58:59] RAW (decoded):
{
    "contact": {
        "id": "42424",
        "email": "gil@directobjective.ca",
        "first_name": "Gil",
        "last_name": "Gruber",
        "phone": "5142387766",
        "orgname": "Direct Objective Consulting",
        "customer_acct_name": "Direct Objective Consulting",
        "tags": "payrollcompliance visited, payroll.ca visited, paie.ca visited, Payroll Resources, Payroll Resource Accessed, Member portal, dummy, Testimonial Edit, TMAI",
        "ip4": "10.13.136.239",
        "fields": {
            "lead_status": "Refused",
            "province": "QC",
            "full_name": "Gil Gruber, MBA",
            "language": "English",
            "origin": "",
            "explicit_consent_date": "",
            "domain_1": "",
            "domain_2": "",
            "attended_webinar": "",
            "lapsed_expiration_date": "",
            "email2": "",
            "individual_id": "287470",
            "members_type": "AST",
            "time_zone": "2",
            "do_id": "",
            "area_code": "",
            "never_call": "",
            "region": "",
            "city_1": "",
            "found": "",
            "last_engaged_date": "2026-02-15",
            "nonactive_reason": "",
            "last_login_date": "2025-12-10T10:36:02-05:00",
            "old_do_id": "LB2505252",
            "blocnote": "2026 Feb 23 contact provided NPI ID 778613 and requested follow-up - NPI# 778613\n2026 Mar 17 voicemail reached, no conversation with contact",
            "dhmsfin_telemarketing_last_contacted_date": "2026-03-17T12:36:12-04:00",
            "value_help_with_complex": "",
            "value_stay_current": "",
            "value_course": "",
            "value_designation": "",
            "value_networking": "",
            "value_career": "",
            "value_promote_payroll": "",
            "value_discount_program": "",
            "othermemberbenefit": "",
            "notrenewednolongerinpayroll": "",
            "notrenewedleftcanada": "",
            "notrenewednotenoughvalue": "",
            "notrenewednobenefit": "",
            "did_not_find_it_beneficial_specify_why": "",
            "notrenewedother": "",
            "notrenewednotused": "",
            "notrenewedwanttorenew": "No",
            "npichallenges": "",
            "npichallengesspecify": "",
            "expectationsnotmet": "",
            "expectationsnotmetspecify": "",
            "membershipcost": "",
            "membershipcostspecify": "",
            "npivaluenotdelivered": "",
            "npivaluenotdeliveredspecify": "",
            "careerchange": "",
            "careerchangespecify": "",
            "hardtoparticipateevents": "",
            "hardtoparticipateeventsspecify": "",
            "engagingstrategiesspecify": "",
            "mini_nps": "1",
            "age_range": "31-45",
            "selfpayrollproficiency": "",
            "notrenewedcpehard": "",
            "notrenewedoutofbusiness": "",
            "notrenewedacquired": "",
            "notrenewedbudget": "",
            "notrenewedoutsourced": "",
            "intcode": "06",
            "coidnewmbrdate": "",
            "canceldate": "2025-01-01",
            "onesentencenotrenewed": "User wants to verify membership status before considering renewal and declined further questions.",
            "sendapplicationform": "2026-02-22T21:36:00-05:00",
            "individual_id_2": "",
            "full_name_2": "",
            "zerobounce_reason": "",
            "notrenewednotenoughtime": "",
            "notrenewedtoolongprocess": "",
            "notrenewedtemporaryneed": "",
            "pipeline_1_lapsed_members": "Lapsed Members",
            "pipeline_2_members_only_ast": "",
            "sendmonthlyastemail": "",
            "unsub_reason": "",
            "unsub_reason_fr": "",
            "date_of_renewal_identification": "",
            "late_breaking_payroll_news_january": "",
            "late_breaking_payroll_news_february": "",
            "late_breaking_payroll_news_march": "",
            "late_breaking_payroll_news_april": "",
            "late_breaking_payroll_news_may": "",
            "late_breaking_payroll_news_june": "",
            "late_breaking_payroll_news_july": "",
            "late_breaking_payroll_news_august": "",
            "late_breaking_payroll_news_september": "",
            "late_breaking_payroll_news_october": "",
            "late_breaking_payroll_news_november": "",
            "late_breaking_payroll_news_december": "",
            "sendpreexpirationemail": "",
            "testimonial": "This is a test testimonial",
            "testimonial_sent_date": "2025-11-24T15:10:17-05:00",
            "testimonial_confirmation_date": "2025-11-24T15:25:17-05:00",
            "payroll_guidelines_january": "",
            "payroll_guidelines_february": "",
            "payroll_guidelines_march": "",
            "payroll_guidelines_april": "",
            "payroll_guidelines_may": "",
            "payroll_guidelines_june": "",
            "payroll_guidelines_july": "",
            "payroll_guidelines_august": "",
            "payroll_guidelines_september": "",
            "payroll_guidelines_october": "",
            "payroll_guidelines_november": "",
            "payroll_guidelines_december": "",
            "resources_tools_january": "",
            "resources_tools_february": "",
            "resources_tools_march": "",
            "resources_tools_april": "",
            "resources_tools_may": "",
            "resources_tools_june": "",
            "resources_tools_july": "",
            "resources_tools_august": "",
            "resources_tools_september": "",
            "resources_tools_october": "",
            "resources_tools_november": "",
            "resources_tools_december": "1",
            "askpat_january": "",
            "askpat_february": "",
            "askpat_march": "",
            "askpat_april": "",
            "askpat_may": "",
            "askpat_june": "",
            "askpat_july": "",
            "askpat_august": "",
            "askpat_september": "",
            "askpat_october": "",
            "askpat_november": "1",
            "askpat_december": "",
            "sendwelcomeapplicationform": "",
            "sendcandapplicationform": "",
            "source_of_membership": "",
            "payroll_experience_in_years": "",
            "testimonial_reviewer_name": "Gil",
            "testimonial_reviewed": "This is a test testimonial reviewed by DO and added to list",
            "testimoniale": "This is a test testimonial reviewed by DO and added to list.",
            "source_of_membership_other": "",
            "job_title": "",
            "original_language": "English",
            "original_testimonial_translated": "This is a test testimonial translated to French",
            "no_email_solicitation": "",
            "pds_january": "",
            "pds_february": "",
            "pds_march": "",
            "pds_april": "",
            "pds_may": "",
            "pds_june": "",
            "pds_july": "",
            "pds_december": "",
            "career_january": "",
            "career_february": "",
            "career_march": "",
            "career_april": "",
            "career_may": "",
            "career_june": "",
            "career_july": "",
            "career_august": "",
            "career_september": "",
            "career_october": "",
            "career_november": "",
            "career_december": "",
            "dialogue_january": "",
            "dialogue_february": "",
            "dialogue_march": "",
            "dialogue_april": "",
            "dialogue_may": "",
            "dialogue_june": "",
            "dialogue_july": "",
            "dialogue_august": "",
            "dialogue_september": "",
            "dialogue_october": "",
            "dialogue_november": "",
            "dialogue_december": "",
            "job_january": "",
            "job_february": "",
            "job_march": "",
            "job_april": "",
            "job_may": "",
            "job_june": "",
            "job_july": "",
            "job_august": "",
            "job_september": "",
            "job_october": "",
            "job_november": "",
            "job_december": "",
            "mentorship_january": "",
            "mentorship_february": "",
            "mentorship_march": "",
            "mentorship_april": "",
            "mentorship_may": "",
            "mentorship_june": "",
            "mentorship_july": "",
            "mentorship_august": "",
            "mentorship_september": "",
            "mentorship_october": "",
            "mentorship_november": "",
            "mentorship_december": "",
            "member_january": "",
            "member_february": "",
            "member_march": "",
            "member_april": "",
            "member_may": "",
            "member_june": "",
            "member_july": "",
            "member_august": "12",
            "member_september": "2",
            "member_october": "1",
            "member_november": "10",
            "member_december": "5",
            "nationalconferenceattend": "",
            "old_int_code": "01",
            "nationalconferencenotattendreason": "",
            "nationalconferencenotattendreasonother": "",
            "sendaprilemail": "",
            "sendmayemail": "",
            "resourceaware": "",
            "resourcevisitedselfreport": "",
            "sendjuneemail": "",
            "sendjulyemail": "",
            "placeholder_email_change_date": "",
            "regular_email_change_date": "2026-02-22T21:36:56-05:00",
            "sendlapsedemail": "",
            "sendaugustemail": "",
            "temp_do_id_for_auto_old_do_id": "LB2505252",
            "temp_intcode_for_auto_old_int_code": "06",
            "testimonialagree": "Yes",
            "pcl_completion_date": "2025-01-01",
            "number_of_passed_courses": "0",
            "trc": "False",
            "wera": "False",
            "canceldate3yearplus": "2028-01-01",
            "pcl_completion_date_5": "2030-01-01",
            "npi_transcriptsummary": "The call was an outbound attempt to reach Bill Gruber, but it ended quickly with the agent reaching voicemail.",
            "aitm_callsummarytitle": "Voicemail reached, no contact",
            "aitm_status_called": "2026-03-18T11:59:00-04:00",
            "number_of_calls_reached": "85",
            "number_of_call_attempts": "1",
            "renewal_refusal_reasons": "Lack of usage",
            "initialvalue": "Help with Complex",
            "astreasonsnottorenew": "Other",
            "astotherreasonsnottorenew": "User wants to verify membership status before considering renewal.",
            "npi_call_back_date_and_time": "2026-02-23T15:08:00-05:00",
            "npi_call_back_time_hour": "15",
            "npi_call_back_time_minute": "08",
            "npi_email_2": "gilgru@directobjective.ca",
            "npi_email_temp": "gil@directobjective.ca",
            "npi_voicemaildetection": "Yes",
            "ivrdetector": "Yes",
            "callsequence": "Not reached",
            "human_or_not": "No",
            "usersentiment": "Neutral",
            "retell_call_status": "ended"
        }
    },
    "seriesid": "204"
}

[2026-03-18 11:58:59] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "AST",
        "bloc_notes_ac": "2026 Feb 23 contact provided NPI ID 778613 and requested follow-up - NPI# 778613\n2026 Mar 17 voicemail reached, no conversation with contact",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-03-18T11:59:00-04:00",
        "paid_thru": ""
    },
    "override_agent_id": "agent_e28fce9dc8aa168cccde638a64"
}

[2026-03-18 11:58:59] Added to queue. Total in queue: 1

[2026-03-18 12:06:14] RAW (decoded):
{
    "contact": {
        "id": "42424",
        "email": "gil@directobjective.ca",
        "first_name": "Gil",
        "last_name": "Gruber",
        "phone": "5142387766",
        "orgname": "Direct Objective Consulting",
        "customer_acct_name": "Direct Objective Consulting",
        "tags": "payrollcompliance visited, payroll.ca visited, paie.ca visited, Payroll Resources, Payroll Resource Accessed, Member portal, dummy, Testimonial Edit, TMAI",
        "ip4": "10.13.136.239",
        "fields": {
            "lead_status": "Refused",
            "province": "QC",
            "full_name": "Gil Gruber, MBA",
            "language": "English",
            "origin": "",
            "explicit_consent_date": "",
            "domain_1": "",
            "domain_2": "",
            "attended_webinar": "",
            "lapsed_expiration_date": "",
            "email2": "",
            "individual_id": "287470",
            "members_type": "AST",
            "time_zone": "2",
            "do_id": "",
            "area_code": "",
            "never_call": "",
            "region": "",
            "city_1": "",
            "found": "",
            "last_engaged_date": "2026-02-15",
            "nonactive_reason": "",
            "last_login_date": "2025-12-10T10:36:02-05:00",
            "old_do_id": "LB2505252",
            "blocnote": "2026 Feb 23 contact provided NPI ID 778613 and requested follow-up - NPI# 778613\n2026 Mar 17 voicemail reached, no conversation with contact\n2026 Mar 18 contact interested in webinars, email sent, waiting on membership expiration info before renewal",
            "dhmsfin_telemarketing_last_contacted_date": "2026-03-18T11:59:00-04:00",
            "value_help_with_complex": "",
            "value_stay_current": "",
            "value_course": "",
            "value_designation": "",
            "value_networking": "",
            "value_career": "",
            "value_promote_payroll": "",
            "value_discount_program": "",
            "othermemberbenefit": "",
            "notrenewednolongerinpayroll": "",
            "notrenewedleftcanada": "",
            "notrenewednotenoughvalue": "",
            "notrenewednobenefit": "",
            "did_not_find_it_beneficial_specify_why": "",
            "notrenewedother": "",
            "notrenewednotused": "",
            "notrenewedwanttorenew": "No",
            "npichallenges": "",
            "npichallengesspecify": "",
            "expectationsnotmet": "",
            "expectationsnotmetspecify": "",
            "membershipcost": "",
            "membershipcostspecify": "",
            "npivaluenotdelivered": "",
            "npivaluenotdeliveredspecify": "",
            "careerchange": "",
            "careerchangespecify": "",
            "hardtoparticipateevents": "",
            "hardtoparticipateeventsspecify": "",
            "engagingstrategiesspecify": "",
            "mini_nps": "4",
            "age_range": "31-45",
            "selfpayrollproficiency": "",
            "notrenewedcpehard": "",
            "notrenewedoutofbusiness": "",
            "notrenewedacquired": "",
            "notrenewedbudget": "",
            "notrenewedoutsourced": "",
            "intcode": "14",
            "coidnewmbrdate": "",
            "canceldate": "2025-01-01",
            "onesentencenotrenewed": "User wants to verify membership status before considering renewal and declined further questions.",
            "sendapplicationform": "2026-02-22T21:36:00-05:00",
            "individual_id_2": "",
            "full_name_2": "",
            "zerobounce_reason": "",
            "notrenewednotenoughtime": "",
            "notrenewedtoolongprocess": "",
            "notrenewedtemporaryneed": "",
            "pipeline_1_lapsed_members": "Lapsed Members",
            "pipeline_2_members_only_ast": "",
            "sendmonthlyastemail": "",
            "unsub_reason": "",
            "unsub_reason_fr": "",
            "date_of_renewal_identification": "",
            "late_breaking_payroll_news_january": "",
            "late_breaking_payroll_news_february": "",
            "late_breaking_payroll_news_march": "",
            "late_breaking_payroll_news_april": "",
            "late_breaking_payroll_news_may": "",
            "late_breaking_payroll_news_june": "",
            "late_breaking_payroll_news_july": "",
            "late_breaking_payroll_news_august": "",
            "late_breaking_payroll_news_september": "",
            "late_breaking_payroll_news_october": "",
            "late_breaking_payroll_news_november": "",
            "late_breaking_payroll_news_december": "",
            "sendpreexpirationemail": "2026-03-18T12:01:00-04:00",
            "testimonial": "This is a test testimonial",
            "testimonial_sent_date": "2025-11-24T15:10:17-05:00",
            "testimonial_confirmation_date": "2025-11-24T15:25:17-05:00",
            "payroll_guidelines_january": "",
            "payroll_guidelines_february": "",
            "payroll_guidelines_march": "",
            "payroll_guidelines_april": "",
            "payroll_guidelines_may": "",
            "payroll_guidelines_june": "",
            "payroll_guidelines_july": "",
            "payroll_guidelines_august": "",
            "payroll_guidelines_september": "",
            "payroll_guidelines_october": "",
            "payroll_guidelines_november": "",
            "payroll_guidelines_december": "",
            "resources_tools_january": "",
            "resources_tools_february": "",
            "resources_tools_march": "",
            "resources_tools_april": "",
            "resources_tools_may": "",
            "resources_tools_june": "",
            "resources_tools_july": "",
            "resources_tools_august": "",
            "resources_tools_september": "",
            "resources_tools_october": "",
            "resources_tools_november": "",
            "resources_tools_december": "1",
            "askpat_january": "",
            "askpat_february": "",
            "askpat_march": "",
            "askpat_april": "",
            "askpat_may": "",
            "askpat_june": "",
            "askpat_july": "",
            "askpat_august": "",
            "askpat_september": "",
            "askpat_october": "",
            "askpat_november": "1",
            "askpat_december": "",
            "sendwelcomeapplicationform": "",
            "sendcandapplicationform": "",
            "source_of_membership": "",
            "payroll_experience_in_years": "",
            "testimonial_reviewer_name": "Gil",
            "testimonial_reviewed": "This is a test testimonial reviewed by DO and added to list",
            "testimoniale": "This is a test testimonial reviewed by DO and added to list.",
            "source_of_membership_other": "",
            "job_title": "",
            "original_language": "English",
            "original_testimonial_translated": "This is a test testimonial translated to French",
            "no_email_solicitation": "",
            "pds_january": "",
            "pds_february": "",
            "pds_march": "",
            "pds_april": "",
            "pds_may": "",
            "pds_june": "",
            "pds_july": "",
            "pds_december": "",
            "career_january": "",
            "career_february": "",
            "career_march": "",
            "career_april": "",
            "career_may": "",
            "career_june": "",
            "career_july": "",
            "career_august": "",
            "career_september": "",
            "career_october": "",
            "career_november": "",
            "career_december": "",
            "dialogue_january": "",
            "dialogue_february": "",
            "dialogue_march": "",
            "dialogue_april": "",
            "dialogue_may": "",
            "dialogue_june": "",
            "dialogue_july": "",
            "dialogue_august": "",
            "dialogue_september": "",
            "dialogue_october": "",
            "dialogue_november": "",
            "dialogue_december": "",
            "job_january": "",
            "job_february": "",
            "job_march": "",
            "job_april": "",
            "job_may": "",
            "job_june": "",
            "job_july": "",
            "job_august": "",
            "job_september": "",
            "job_october": "",
            "job_november": "",
            "job_december": "",
            "mentorship_january": "",
            "mentorship_february": "",
            "mentorship_march": "",
            "mentorship_april": "",
            "mentorship_may": "",
            "mentorship_june": "",
            "mentorship_july": "",
            "mentorship_august": "",
            "mentorship_september": "",
            "mentorship_october": "",
            "mentorship_november": "",
            "mentorship_december": "",
            "member_january": "",
            "member_february": "",
            "member_march": "",
            "member_april": "",
            "member_may": "",
            "member_june": "",
            "member_july": "",
            "member_august": "12",
            "member_september": "2",
            "member_october": "1",
            "member_november": "10",
            "member_december": "5",
            "nationalconferenceattend": "",
            "old_int_code": "06",
            "nationalconferencenotattendreason": "",
            "nationalconferencenotattendreasonother": "",
            "sendaprilemail": "",
            "sendmayemail": "",
            "resourceaware": "",
            "resourcevisitedselfreport": "",
            "sendjuneemail": "",
            "sendjulyemail": "",
            "placeholder_email_change_date": "",
            "regular_email_change_date": "2026-02-22T21:36:56-05:00",
            "sendlapsedemail": "",
            "sendaugustemail": "",
            "paid_thru": "2026-03-31",
            "temp_do_id_for_auto_old_do_id": "LB2505252",
            "temp_intcode_for_auto_old_int_code": "06",
            "company_paid_thru": "2026-04-02",
            "testimonialagree": "Yes",
            "pcl_completion_date": "2025-01-01",
            "number_of_passed_courses": "0",
            "trc": "False",
            "wera": "False",
            "canceldate3yearplus": "2028-01-01",
            "pcl_completion_date_5": "2030-01-01",
            "npi_transcriptsummary": "The agent successfully reached Gil and informed him about complimentary webinars available to NPI members, sending an email with more information. Gil expressed interest but was unsure about his membership expiration date and chose to wait before renewing. The call ended positively with Gil rating his satisfaction as 4 out of 5.",
            "aitm_callsummarytitle": "Member interested in webinars, waiting on renewal info",
            "aitm_status_called": "2026-03-18T12:06:15-04:00",
            "number_of_calls_reached": "85",
            "number_of_call_attempts": "2",
            "renewal_refusal_reasons": "Lack of usage",
            "initialvalue": "Help with Complex",
            "astreasonsnottorenew": "Other",
            "astotherreasonsnottorenew": "User wants to verify membership status before considering renewal.",
            "npi_call_back_date_and_time": "2026-02-23T15:08:00-05:00",
            "npi_call_back_time_hour": "15",
            "npi_call_back_time_minute": "08",
            "npi_email_2": "gilgru@directobjective.ca",
            "npi_email_temp": "gil@directobjective.ca",
            "npi_voicemaildetection": "No",
            "ivrdetector": "No",
            "callsequence": "5 questions asked",
            "human_or_not": "Yes",
            "usersentiment": "Positive",
            "retell_call_status": "ended"
        }
    },
    "seriesid": "204"
}

[2026-03-18 12:06:14] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "AST",
        "bloc_notes_ac": "2026 Feb 23 contact provided NPI ID 778613 and requested follow-up - NPI# 778613\n2026 Mar 17 voicemail reached, no conversation with contact\n2026 Mar 18 contact interested in webinars, email sent, waiting on membership expiration info before renewal",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-03-18T12:06:15-04:00",
        "paid_thru": "2026-03-31"
    },
    "override_agent_id": "agent_e28fce9dc8aa168cccde638a64"
}

[2026-03-18 12:06:14] Added to queue. Total in queue: 2

[2026-03-18 12:11:03] RAW (decoded):
{
    "contact": {
        "id": "42424",
        "email": "gil@directobjective.ca",
        "first_name": "Gil",
        "last_name": "Gruber",
        "phone": "5142387766",
        "orgname": "Direct Objective Consulting",
        "customer_acct_name": "Direct Objective Consulting",
        "tags": "payrollcompliance visited, payroll.ca visited, paie.ca visited, Payroll Resources, Payroll Resource Accessed, Member portal, dummy, Testimonial Edit, TMAI",
        "ip4": "10.13.136.239",
        "fields": {
            "lead_status": "Refused",
            "province": "QC",
            "full_name": "Gil Gruber, MBA",
            "language": "English",
            "origin": "",
            "explicit_consent_date": "",
            "domain_1": "",
            "domain_2": "",
            "attended_webinar": "",
            "lapsed_expiration_date": "",
            "email2": "",
            "individual_id": "287470",
            "members_type": "AST",
            "time_zone": "2",
            "do_id": "",
            "area_code": "",
            "never_call": "",
            "region": "",
            "city_1": "",
            "found": "",
            "last_engaged_date": "2026-03-18",
            "nonactive_reason": "",
            "last_login_date": "2025-12-10T10:36:02-05:00",
            "old_do_id": "LB2505252",
            "blocnote": "2026 Feb 23 contact provided NPI ID 778613 and requested follow-up - NPI# 778613\n2026 Mar 17 voicemail reached, no conversation with contact\n2026 Mar 18 contact interested in webinars, email sent, waiting on membership expiration info before renewal\n2026 Mar 18 contact agreed to receive webinar info and renewal application email - NPI# 42424",
            "dhmsfin_telemarketing_last_contacted_date": "2026-03-18T12:06:15-04:00",
            "value_help_with_complex": "",
            "value_stay_current": "",
            "value_course": "",
            "value_designation": "",
            "value_networking": "",
            "value_career": "",
            "value_promote_payroll": "",
            "value_discount_program": "",
            "othermemberbenefit": "",
            "notrenewednolongerinpayroll": "",
            "notrenewedleftcanada": "",
            "notrenewednotenoughvalue": "",
            "notrenewednobenefit": "",
            "did_not_find_it_beneficial_specify_why": "",
            "notrenewedother": "",
            "notrenewednotused": "",
            "notrenewedwanttorenew": "No",
            "npichallenges": "",
            "npichallengesspecify": "",
            "expectationsnotmet": "",
            "expectationsnotmetspecify": "",
            "membershipcost": "",
            "membershipcostspecify": "",
            "npivaluenotdelivered": "",
            "npivaluenotdeliveredspecify": "",
            "careerchange": "",
            "careerchangespecify": "",
            "hardtoparticipateevents": "",
            "hardtoparticipateeventsspecify": "",
            "engagingstrategiesspecify": "",
            "mini_nps": "4",
            "age_range": "31-45",
            "selfpayrollproficiency": "",
            "notrenewedcpehard": "",
            "notrenewedoutofbusiness": "",
            "notrenewedacquired": "",
            "notrenewedbudget": "",
            "notrenewedoutsourced": "",
            "intcode": "02",
            "coidnewmbrdate": "",
            "canceldate": "2025-01-01",
            "onesentencenotrenewed": "User wants to verify membership status before considering renewal and declined further questions.",
            "sendapplicationform": "2026-02-22T21:36:00-05:00",
            "individual_id_2": "",
            "full_name_2": "",
            "zerobounce_reason": "",
            "notrenewednotenoughtime": "",
            "notrenewedtoolongprocess": "",
            "notrenewedtemporaryneed": "",
            "pipeline_1_lapsed_members": "Lapsed Members",
            "pipeline_2_members_only_ast": "",
            "sendmonthlyastemail": "",
            "unsub_reason": "",
            "unsub_reason_fr": "",
            "date_of_renewal_identification": "",
            "late_breaking_payroll_news_january": "",
            "late_breaking_payroll_news_february": "",
            "late_breaking_payroll_news_march": "",
            "late_breaking_payroll_news_april": "",
            "late_breaking_payroll_news_may": "",
            "late_breaking_payroll_news_june": "",
            "late_breaking_payroll_news_july": "",
            "late_breaking_payroll_news_august": "",
            "late_breaking_payroll_news_september": "",
            "late_breaking_payroll_news_october": "",
            "late_breaking_payroll_news_november": "",
            "late_breaking_payroll_news_december": "",
            "sendpreexpirationemail": "2026-03-18T12:08:00-04:00",
            "testimonial": "It just helped me with complex payroll issues.",
            "testimonial_sent_date": "2025-11-24T15:10:17-05:00",
            "testimonial_confirmation_date": "2025-11-24T15:25:17-05:00",
            "payroll_guidelines_january": "",
            "payroll_guidelines_february": "",
            "payroll_guidelines_march": "",
            "payroll_guidelines_april": "",
            "payroll_guidelines_may": "",
            "payroll_guidelines_june": "",
            "payroll_guidelines_july": "",
            "payroll_guidelines_august": "",
            "payroll_guidelines_september": "",
            "payroll_guidelines_october": "",
            "payroll_guidelines_november": "",
            "payroll_guidelines_december": "",
            "resources_tools_january": "",
            "resources_tools_february": "",
            "resources_tools_march": "",
            "resources_tools_april": "",
            "resources_tools_may": "",
            "resources_tools_june": "",
            "resources_tools_july": "",
            "resources_tools_august": "",
            "resources_tools_september": "",
            "resources_tools_october": "",
            "resources_tools_november": "",
            "resources_tools_december": "1",
            "askpat_january": "",
            "askpat_february": "",
            "askpat_march": "",
            "askpat_april": "",
            "askpat_may": "",
            "askpat_june": "",
            "askpat_july": "",
            "askpat_august": "",
            "askpat_september": "",
            "askpat_october": "",
            "askpat_november": "1",
            "askpat_december": "",
            "sendwelcomeapplicationform": "",
            "sendcandapplicationform": "",
            "source_of_membership": "",
            "payroll_experience_in_years": "",
            "testimonial_reviewer_name": "Gil",
            "testimonial_reviewed": "This is a test testimonial reviewed by DO and added to list",
            "testimoniale": "This is a test testimonial reviewed by DO and added to list.",
            "source_of_membership_other": "",
            "job_title": "",
            "original_language": "English",
            "original_testimonial_translated": "This is a test testimonial translated to French",
            "no_email_solicitation": "",
            "pds_january": "",
            "pds_february": "",
            "pds_march": "",
            "pds_april": "",
            "pds_may": "",
            "pds_june": "",
            "pds_july": "",
            "pds_december": "",
            "career_january": "",
            "career_february": "",
            "career_march": "",
            "career_april": "",
            "career_may": "",
            "career_june": "",
            "career_july": "",
            "career_august": "",
            "career_september": "",
            "career_october": "",
            "career_november": "",
            "career_december": "",
            "dialogue_january": "",
            "dialogue_february": "",
            "dialogue_march": "",
            "dialogue_april": "",
            "dialogue_may": "",
            "dialogue_june": "",
            "dialogue_july": "",
            "dialogue_august": "",
            "dialogue_september": "",
            "dialogue_october": "",
            "dialogue_november": "",
            "dialogue_december": "",
            "job_january": "",
            "job_february": "",
            "job_march": "",
            "job_april": "",
            "job_may": "",
            "job_june": "",
            "job_july": "",
            "job_august": "",
            "job_september": "",
            "job_october": "",
            "job_november": "",
            "job_december": "",
            "mentorship_january": "",
            "mentorship_february": "",
            "mentorship_march": "",
            "mentorship_april": "",
            "mentorship_may": "",
            "mentorship_june": "",
            "mentorship_july": "",
            "mentorship_august": "",
            "mentorship_september": "",
            "mentorship_october": "",
            "mentorship_november": "",
            "mentorship_december": "",
            "member_january": "",
            "member_february": "",
            "member_march": "",
            "member_april": "",
            "member_may": "",
            "member_june": "",
            "member_july": "",
            "member_august": "12",
            "member_september": "2",
            "member_october": "1",
            "member_november": "10",
            "member_december": "5",
            "nationalconferenceattend": "",
            "old_int_code": "06",
            "nationalconferencenotattendreason": "",
            "nationalconferencenotattendreasonother": "",
            "sendaprilemail": "",
            "sendmayemail": "",
            "resourceaware": "",
            "resourcevisitedselfreport": "",
            "sendjuneemail": "",
            "sendjulyemail": "",
            "placeholder_email_change_date": "",
            "regular_email_change_date": "2026-02-22T21:36:56-05:00",
            "sendlapsedemail": "",
            "sendaugustemail": "",
            "paid_thru": "",
            "temp_do_id_for_auto_old_do_id": "LB2505252",
            "temp_intcode_for_auto_old_int_code": "06",
            "company_paid_thru": "2026-04-02",
            "testimonialagree": "Yes",
            "pcl_completion_date": "2025-01-01",
            "number_of_passed_courses": "0",
            "trc": "False",
            "wera": "False",
            "sendapxapplicationform": "2026-03-18T12:09:00-04:00",
            "canceldate3yearplus": "2028-01-01",
            "pcl_completion_date_5": "2030-01-01",
            "npi_transcriptsummary": "The agent successfully reached Gil and informed him about complimentary webinars and his membership expiration date. Gil agreed to receive emails about the webinars and the renewal application form, and he rated his satisfaction as 4, providing a positive testimonial about the membership's benefit for complex payroll issues.",
            "aitm_callsummarytitle": "Membership Renewal and Webinar Information Provided",
            "aitm_status_called": "2026-03-18T12:11:04-04:00",
            "number_of_calls_reached": "85",
            "number_of_call_attempts": "3",
            "renewal_refusal_reasons": "Lack of usage",
            "initialvalue": "Help with Complex",
            "astreasonsnottorenew": "Other",
            "astotherreasonsnottorenew": "User wants to verify membership status before considering renewal.",
            "npi_call_back_date_and_time": "2026-02-23T15:08:00-05:00",
            "npi_call_back_time_hour": "15",
            "npi_call_back_time_minute": "08",
            "npi_email_2": "gilgru@directobjective.ca",
            "npi_email_temp": "gil@directobjective.ca",
            "npi_voicemaildetection": "No",
            "ivrdetector": "No",
            "callsequence": "5 questions asked",
            "human_or_not": "Yes",
            "usersentiment": "Positive",
            "retell_call_status": "ended"
        }
    },
    "seriesid": "204"
}

[2026-03-18 12:11:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "AST",
        "bloc_notes_ac": "2026 Feb 23 contact provided NPI ID 778613 and requested follow-up - NPI# 778613\n2026 Mar 17 voicemail reached, no conversation with contact\n2026 Mar 18 contact interested in webinars, email sent, waiting on membership expiration info before renewal\n2026 Mar 18 contact agreed to receive webinar info and renewal application email - NPI# 42424",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-03-18T12:11:04-04:00",
        "paid_thru": ""
    },
    "override_agent_id": "agent_e28fce9dc8aa168cccde638a64"
}

[2026-03-18 12:11:03] Added to queue. Total in queue: 3