[2026-04-07 09:37:51] Webhook received: Contact ID 11295 [2026-04-07 09:37:51] Payload: { "from_number": "+14375237770", "to_number": "+14162069985", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Stacey", "full_name": "Paul Stacey", "contact_id": "11295", "email": "paulstacey@quantexa.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T13:22:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 09:37:51] Added to queue. Total in queue: 1 [2026-04-07 10:02:45] Webhook received: Contact ID 9868 [2026-04-07 10:02:45] Payload: { "from_number": "+14375237770", "to_number": "+14045433430", "retell_llm_dynamic_variables": { "first_name": "Tilak", "last_name": "Sikri", "full_name": "Tilak Sikri", "contact_id": "9868", "email": "tsikri@cistel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left\n2026 Apr 01 outbound call attempted, navigated company directory but no human reached", "extension": "", "toronto_current_time": "2026-04-01T14:59:53-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:45] Added to queue. Total in queue: 1 [2026-04-07 10:02:46] Webhook received: Contact ID 10989 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+15195756018", "retell_llm_dynamic_variables": { "first_name": "Tony", "last_name": "Palasti", "full_name": "Tony Palasti", "contact_id": "10989", "email": "tpalasti@fhautomation.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T15:26:35-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 2 [2026-04-07 10:02:46] Webhook received: Contact ID 9957 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+14168167564", "retell_llm_dynamic_variables": { "first_name": "Anwar", "last_name": "Sahib", "full_name": "Anwar Sahib", "contact_id": "9957", "email": "asahib@lanwaresolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T09:46:03-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 3 [2026-04-07 10:02:46] Webhook received: Contact ID 9846 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+12896753439", "retell_llm_dynamic_variables": { "first_name": "Tiara", "last_name": "Bravo", "full_name": "Tiara Bravo", "contact_id": "9846", "email": "tiara.bravo@broadsign.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated system and voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-01T16:56:23-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 4 [2026-04-07 10:02:46] Webhook received: Contact ID 9886 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+14162548526", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Menary", "full_name": "Tyler Menary", "contact_id": "9886", "email": "tyler@canart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail, no message left\n2026 Apr 01 reached voicemail of Tyler Menary", "extension": "", "toronto_current_time": "2026-04-01T14:59:53-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 5 [2026-04-07 10:02:46] Webhook received: Contact ID 11143 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+14193434159", "retell_llm_dynamic_variables": { "first_name": "Monte", "last_name": "Dhatt", "full_name": "Monte Dhatt", "contact_id": "11143", "email": "mdhatt@masterchemical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:39:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 6 [2026-04-07 10:02:46] Webhook received: Contact ID 9750 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+14168926575", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Nesbitt", "full_name": "Steven Nesbitt", "contact_id": "9750", "email": "snesbitt@wirewerks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T15:29:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 7 [2026-04-07 10:02:46] Webhook received: Contact ID 10934 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+15067214318", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Smith", "full_name": "Andrew Smith", "contact_id": "10934", "email": "asmith@ntiboilers.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 contact answered but did not provide information on Andrew Smith's availability", "extension": "", "toronto_current_time": "2026-04-02T16:02:43-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 8 [2026-04-07 10:02:46] Webhook received: Contact ID 11340 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+18663529495", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Murphy", "full_name": "Jeremy Murphy", "contact_id": "11340", "email": "jmurphy@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 9 [2026-04-07 10:02:46] Webhook received: Contact ID 11538 [2026-04-07 10:02:46] Payload: { "from_number": "+14375237770", "to_number": "+16478259530", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Patton", "full_name": "Chris Patton", "contact_id": "11538", "email": "chris.patton@luminance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T16:48:53-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:46] Added to queue. Total in queue: 10 [2026-04-07 10:02:47] Webhook received: Contact ID 11207 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+19052772668", "retell_llm_dynamic_variables": { "first_name": "Magdalena", "last_name": "Krahel", "full_name": "Magdalena Krahel", "contact_id": "11207", "email": "mkrahel@campaignresearch.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14169074991", "extension": "", "toronto_current_time": "2026-04-02T14:39:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 11 [2026-04-07 10:02:47] Webhook received: Contact ID 10986 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+15198599188", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Nolet", "full_name": "Mike Nolet", "contact_id": "10986", "email": "mike@pateam.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:39:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 12 [2026-04-07 10:02:47] Webhook received: Contact ID 9852 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+18198564677", "retell_llm_dynamic_variables": { "first_name": "Edward", "last_name": "Trahan", "full_name": "Edward Trahan", "contact_id": "9852", "email": "trahane@aircreebec.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no live contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T15:26:37-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 13 [2026-04-07 10:02:47] Webhook received: Contact ID 9730 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+17166772500", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Bartz", "full_name": "Michael Bartz", "contact_id": "9730", "email": "bartz@mentholatum.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail of Mike Parks, semi-retired from Mentholatum Company", "extension": "1443", "toronto_current_time": "2026-04-03T09:37:42-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 14 [2026-04-07 10:02:47] Webhook received: Contact ID 11447 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+14169199075", "retell_llm_dynamic_variables": { "first_name": "Frank", "last_name": "Gagro", "full_name": "Frank Gagro", "contact_id": "11447", "email": "frank@dyna.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Frank", "extension": "", "toronto_current_time": "2026-04-02T13:32:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 15 [2026-04-07 10:02:47] Webhook received: Contact ID 11433 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+17189134544", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Friedman", "full_name": "David Friedman", "contact_id": "11433", "email": "david.friedman@nationalherring.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T13:32:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 16 [2026-04-07 10:02:47] Webhook received: Contact ID 11661 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+16138645275", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "White", "full_name": "Nancy White", "contact_id": "11661", "email": "nwhite@dapasoft.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T13:32:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 17 [2026-04-07 10:02:47] Webhook received: Contact ID 9829 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+13017752837", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Gelwicks", "full_name": "Tim Gelwicks", "contact_id": "9829", "email": "tgelwicks@herricktechlabs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-01T16:56:23-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 18 [2026-04-07 10:02:47] Webhook received: Contact ID 11426 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+17277358556", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Rowe", "full_name": "Jim Rowe", "contact_id": "11426", "email": "jrowe@jonashospitality.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:32:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 19 [2026-04-07 10:02:47] Webhook received: Contact ID 10794 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+16473858073", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Hugessen", "full_name": "Michael Hugessen", "contact_id": "10794", "email": "michael.hugessen@ziphq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T14:39:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 20 [2026-04-07 10:02:47] Webhook received: Contact ID 9780 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+16136125339", "retell_llm_dynamic_variables": { "first_name": "Donald", "last_name": "McGillis", "full_name": "Donald McGillis", "contact_id": "9780", "email": "donald.mcgillis@radcom.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:11:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 21 [2026-04-07 10:02:47] Webhook received: Contact ID 11522 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+14045791219", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "You\u00e9", "full_name": "Andy You\u00e9", "contact_id": "11522", "email": "ayoue@wavelo.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T10:21:08-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 22 [2026-04-07 10:02:47] Webhook received: Contact ID 11614 [2026-04-07 10:02:47] Payload: { "from_number": "+14375237770", "to_number": "+16478340972", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Holyoake", "full_name": "John Holyoake", "contact_id": "11614", "email": "jholyoake@xenon-pharma.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14043431646", "extension": "", "toronto_current_time": "2026-04-02T14:39:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:47] Added to queue. Total in queue: 23 [2026-04-07 10:02:48] Webhook received: Contact ID 9951 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14167075340", "retell_llm_dynamic_variables": { "first_name": "Ari", "last_name": "Prassinos", "full_name": "Ari Prassinos", "contact_id": "9951", "email": "arip@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact made", "extension": "", "toronto_current_time": "2026-04-01T09:46:03-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 24 [2026-04-07 10:02:48] Webhook received: Contact ID 9967 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16474505462", "retell_llm_dynamic_variables": { "first_name": "Athan", "last_name": "Bourganos", "full_name": "Athan Bourganos", "contact_id": "9967", "email": "athan.bourganos@mail.utoronto.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T10:21:06-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 25 [2026-04-07 10:02:48] Webhook received: Contact ID 9293 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16473545206", "retell_llm_dynamic_variables": { "first_name": "Sara", "last_name": "Walsh-Rooney", "full_name": "Sara Walsh-Rooney", "contact_id": "9293", "email": "swalsh-rooney@savaria.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left by agent", "extension": "", "toronto_current_time": "2026-04-01T15:23:11-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 26 [2026-04-07 10:02:48] Webhook received: Contact ID 9782 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14388744999", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Laroche", "full_name": "Steve Laroche", "contact_id": "9782", "email": "steve.laroche@wabashcanada.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-01T15:28:39-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 27 [2026-04-07 10:02:48] Webhook received: Contact ID 9935 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+17243812064", "retell_llm_dynamic_variables": { "first_name": "Will", "last_name": "Wright", "full_name": "Will Wright", "contact_id": "9935", "email": "will.wright@tributetech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 call reached voicemail, no live contact answered", "extension": "", "toronto_current_time": "2026-04-01T14:54:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 28 [2026-04-07 10:02:48] Webhook received: Contact ID 11551 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+13303152526", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Worrall", "full_name": "Steve Worrall", "contact_id": "11551", "email": "sworrall@apcfilters.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated phone system, no human answered", "extension": "", "toronto_current_time": "2026-04-01T15:23:10-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 29 [2026-04-07 10:02:48] Webhook received: Contact ID 11578 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16476245349", "retell_llm_dynamic_variables": { "first_name": "Lou", "last_name": "Sirizzotti", "full_name": "Lou Sirizzotti", "contact_id": "11578", "email": "sirizzottil@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T13:32:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Webhook received: Contact ID 11337 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+18882737826", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Hamilton", "full_name": "Peter Hamilton", "contact_id": "11337", "email": "peter.hamilton@crestcom.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail for Kara Rufo", "extension": "102", "toronto_current_time": "2026-04-02T13:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 30 [2026-04-07 10:02:48] Added to queue. Total in queue: 31 [2026-04-07 10:02:48] Webhook received: Contact ID 10873 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+19024300687", "retell_llm_dynamic_variables": { "first_name": "Alexis", "last_name": "Ferrari", "full_name": "Alexis Ferrari", "contact_id": "10873", "email": "aferrari@solutexcorp.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 call reached automated system, contact unavailable", "extension": "", "toronto_current_time": "2026-04-02T16:02:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 32 [2026-04-07 10:02:48] Webhook received: Contact ID 10118 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14168599760", "retell_llm_dynamic_variables": { "first_name": "Darren", "last_name": "Burley", "full_name": "Darren Burley", "contact_id": "10118", "email": "burley@tonyrobbins.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live agent answered", "extension": "", "toronto_current_time": "2026-04-01T14:43:13-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 33 [2026-04-07 10:02:48] Webhook received: Contact ID 9859 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+15195601012", "retell_llm_dynamic_variables": { "first_name": "Simon", "last_name": "Netherton", "full_name": "Simon Netherton", "contact_id": "9859", "email": "snetherton@nbcoatings.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Simon regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-03T09:37:42-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 34 [2026-04-07 10:02:48] Webhook received: Contact ID 9919 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+19054524751", "retell_llm_dynamic_variables": { "first_name": "Vince", "last_name": "Maria", "full_name": "Vince Maria", "contact_id": "9919", "email": "vmaria@remco.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no contact with Vince\n2026 Apr 01 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-01T14:54:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Webhook received: Contact ID 9763 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+19053015872", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Chen", "full_name": "Katherine Chen", "contact_id": "9763", "email": "katherine.chen@hitachienergy.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call went to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:39:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 35 [2026-04-07 10:02:48] Webhook received: Contact ID 11495 [2026-04-07 10:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14167162905", "retell_llm_dynamic_variables": { "first_name": "Amir", "last_name": "Raubvogel", "full_name": "Amir Raubvogel", "contact_id": "11495", "email": "araubvogel@tyglobal.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-01T09:46:03-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:48] Added to queue. Total in queue: 36 [2026-04-07 10:02:48] Added to queue. Total in queue: 37 [2026-04-07 10:02:49] Webhook received: Contact ID 9743 [2026-04-07 10:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14168037122", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Molinski", "full_name": "Steven Molinski", "contact_id": "9743", "email": "smolinski@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-01T15:29:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:49] Added to queue. Total in queue: 38 [2026-04-07 10:02:49] Webhook received: Contact ID 11610 [2026-04-07 10:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16476687493", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Cass", "full_name": "Josh Cass", "contact_id": "11610", "email": "joshc@intellicarefurniture.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live person answered", "extension": "", "toronto_current_time": "2026-04-02T13:32:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:49] Added to queue. Total in queue: 39 [2026-04-07 10:02:49] Webhook received: Contact ID 10982 [2026-04-07 10:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15195009124", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Phelps", "full_name": "Joe Phelps", "contact_id": "10982", "email": "j.phelps@uk.captec-group.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for callback", "extension": "", "toronto_current_time": "2026-04-02T14:39:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:02:49] Added to queue. Total in queue: 40 [2026-04-07 10:17:51] Webhook received: Contact ID 9868 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+16137238344", "retell_llm_dynamic_variables": { "first_name": "Tilak", "last_name": "Sikri", "full_name": "Tilak Sikri", "contact_id": "9868", "email": "tsikri@cistel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left\n2026 Apr 01 outbound call attempted, navigated company directory but no human reached\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 1 [2026-04-07 10:17:51] Webhook received: Contact ID 10989 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+19056722766", "retell_llm_dynamic_variables": { "first_name": "Tony", "last_name": "Palasti", "full_name": "Tony Palasti", "contact_id": "10989", "email": "tpalasti@fhautomation.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 2 [2026-04-07 10:17:51] Webhook received: Contact ID 9919 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+19054551500", "retell_llm_dynamic_variables": { "first_name": "Vince", "last_name": "Maria", "full_name": "Vince Maria", "contact_id": "9919", "email": "vmaria@remco.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no contact with Vince\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 3 [2026-04-07 10:17:51] Webhook received: Contact ID 11578 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+14167661500", "retell_llm_dynamic_variables": { "first_name": "Lou", "last_name": "Sirizzotti", "full_name": "Lou Sirizzotti", "contact_id": "11578", "email": "sirizzottil@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail for Luther Rizzati", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 4 [2026-04-07 10:17:51] Webhook received: Contact ID 11610 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+19056720942", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Cass", "full_name": "Josh Cass", "contact_id": "11610", "email": "joshc@intellicarefurniture.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live person answered\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T10:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 5 [2026-04-07 10:17:51] Webhook received: Contact ID 11143 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+14198747902", "retell_llm_dynamic_variables": { "first_name": "Monte", "last_name": "Dhatt", "full_name": "Monte Dhatt", "contact_id": "11143", "email": "mdhatt@masterchemical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 6 [2026-04-07 10:17:51] Webhook received: Contact ID 9743 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+19025669116", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Molinski", "full_name": "Steven Molinski", "contact_id": "9743", "email": "smolinski@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 7 [2026-04-07 10:17:51] Webhook received: Contact ID 11340 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+16047571326", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Murphy", "full_name": "Jeremy Murphy", "contact_id": "11340", "email": "jmurphy@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 8 [2026-04-07 10:17:51] Webhook received: Contact ID 11426 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+18022537377", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Rowe", "full_name": "Jim Rowe", "contact_id": "11426", "email": "jrowe@jonashospitality.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 9 [2026-04-07 10:17:51] Webhook received: Contact ID 11522 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+18774928356", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "You\u00e9", "full_name": "Andy You\u00e9", "contact_id": "11522", "email": "ayoue@wavelo.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 10 [2026-04-07 10:17:51] Webhook received: Contact ID 10873 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+13363068536", "retell_llm_dynamic_variables": { "first_name": "Alexis", "last_name": "Ferrari", "full_name": "Alexis Ferrari", "contact_id": "10873", "email": "aferrari@solutexcorp.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 call reached automated system, contact unavailable\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 11 [2026-04-07 10:17:51] Webhook received: Contact ID 11337 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+13032678200", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Hamilton", "full_name": "Peter Hamilton", "contact_id": "11337", "email": "peter.hamilton@crestcom.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail for Kara Rufo\n2026 Apr 07 call reached voicemail for Kara Rufo, no live contact made", "extension": "102", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 12 [2026-04-07 10:17:51] Webhook received: Contact ID 9951 [2026-04-07 10:17:51] Payload: { "from_number": "+14375237770", "to_number": "+14162221773", "retell_llm_dynamic_variables": { "first_name": "Ari", "last_name": "Prassinos", "full_name": "Ari Prassinos", "contact_id": "9951", "email": "arip@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:51] Added to queue. Total in queue: 13 [2026-04-07 10:17:52] Webhook received: Contact ID 9886 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+19057911464", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Menary", "full_name": "Tyler Menary", "contact_id": "9886", "email": "tyler@canart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail, no message left\n2026 Apr 01 reached voicemail of Tyler Menary\n2026 Apr 07 call went to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 14 [2026-04-07 10:17:52] Webhook received: Contact ID 10794 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+15104204848", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Hugessen", "full_name": "Michael Hugessen", "contact_id": "10794", "email": "michael.hugessen@ziphq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 15 [2026-04-07 10:17:52] Webhook received: Contact ID 11207 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+14169074991", "retell_llm_dynamic_variables": { "first_name": "Magdalena", "last_name": "Krahel", "full_name": "Magdalena Krahel", "contact_id": "11207", "email": "mkrahel@campaignresearch.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14169074991\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 16 [2026-04-07 10:17:52] Webhook received: Contact ID 10986 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+17323229980", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Nolet", "full_name": "Mike Nolet", "contact_id": "10986", "email": "mike@pateam.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 17 [2026-04-07 10:17:52] Webhook received: Contact ID 10934 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+15066576000", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Smith", "full_name": "Andrew Smith", "contact_id": "10934", "email": "asmith@ntiboilers.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 contact answered but did not provide information on Andrew Smith's availability\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 18 [2026-04-07 10:17:52] Webhook received: Contact ID 9750 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+15146351103", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Nesbitt", "full_name": "Steven Nesbitt", "contact_id": "9750", "email": "snesbitt@wirewerks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 19 [2026-04-07 10:17:52] Webhook received: Contact ID 10118 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+18004458183", "retell_llm_dynamic_variables": { "first_name": "Darren", "last_name": "Burley", "full_name": "Darren Burley", "contact_id": "10118", "email": "burley@tonyrobbins.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live agent answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 20 [2026-04-07 10:17:52] Webhook received: Contact ID 11495 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+19057382878", "retell_llm_dynamic_variables": { "first_name": "Amir", "last_name": "Raubvogel", "full_name": "Amir Raubvogel", "contact_id": "11495", "email": "araubvogel@tyglobal.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 21 [2026-04-07 10:17:52] Webhook received: Contact ID 9293 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+190545070102254", "retell_llm_dynamic_variables": { "first_name": "Sara", "last_name": "Walsh-Rooney", "full_name": "Sara Walsh-Rooney", "contact_id": "9293", "email": "swalsh-rooney@savaria.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left by agent\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 22 [2026-04-07 10:17:52] Webhook received: Contact ID 9967 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+14166677700", "retell_llm_dynamic_variables": { "first_name": "Athan", "last_name": "Bourganos", "full_name": "Athan Bourganos", "contact_id": "9967", "email": "athan.bourganos@mail.utoronto.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 23 [2026-04-07 10:17:52] Webhook received: Contact ID 9829 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+13019722037", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Gelwicks", "full_name": "Tim Gelwicks", "contact_id": "9829", "email": "tgelwicks@herricktechlabs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human answer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 24 [2026-04-07 10:17:52] Webhook received: Contact ID 11433 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+15142744774", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Friedman", "full_name": "David Friedman", "contact_id": "11433", "email": "david.friedman@nationalherring.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 25 [2026-04-07 10:17:52] Webhook received: Contact ID 11538 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+14374331700", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Patton", "full_name": "Chris Patton", "contact_id": "11538", "email": "chris.patton@luminance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 26 [2026-04-07 10:17:52] Webhook received: Contact ID 9957 [2026-04-07 10:17:52] Payload: { "from_number": "+14375237770", "to_number": "+17123357174", "retell_llm_dynamic_variables": { "first_name": "Anwar", "last_name": "Sahib", "full_name": "Anwar Sahib", "contact_id": "9957", "email": "asahib@lanwaresolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:52] Added to queue. Total in queue: 27 [2026-04-07 10:17:53] Webhook received: Contact ID 11447 [2026-04-07 10:17:53] Payload: { "from_number": "+14375237770", "to_number": "+19057613309", "retell_llm_dynamic_variables": { "first_name": "Frank", "last_name": "Gagro", "full_name": "Frank Gagro", "contact_id": "11447", "email": "frank@dyna.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Frank\n2026 Apr 07 voicemail reached, message left for Frank regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:53] Added to queue. Total in queue: 28 [2026-04-07 10:17:53] Webhook received: Contact ID 11551 [2026-04-07 10:17:53] Payload: { "from_number": "+14375237770", "to_number": "+18886891235", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Worrall", "full_name": "Steve Worrall", "contact_id": "11551", "email": "sworrall@apcfilters.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated phone system, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:53] Added to queue. Total in queue: 29 [2026-04-07 10:17:53] Webhook received: Contact ID 9935 [2026-04-07 10:17:53] Payload: { "from_number": "+14375237770", "to_number": "+18442006020", "retell_llm_dynamic_variables": { "first_name": "Will", "last_name": "Wright", "full_name": "Will Wright", "contact_id": "9935", "email": "will.wright@tributetech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 call reached voicemail, no live contact answered\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:53] Added to queue. Total in queue: 30 [2026-04-07 10:17:53] Webhook received: Contact ID 11661 [2026-04-07 10:17:53] Payload: { "from_number": "+14375237770", "to_number": "+14168474080", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "White", "full_name": "Nancy White", "contact_id": "11661", "email": "nwhite@dapasoft.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no human contact\n2026 Apr 07 voicemail reached, message left for Nancy about webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T10:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:53] Added to queue. Total in queue: 31 [2026-04-07 10:17:53] Webhook received: Contact ID 10982 [2026-04-07 10:17:53] Payload: { "from_number": "+14375237770", "to_number": "+15196512", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Phelps", "full_name": "Joe Phelps", "contact_id": "10982", "email": "j.phelps@uk.captec-group.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for callback\n2026 Apr 07 voicemail reached, message left for callback", "extension": "", "toronto_current_time": "2026-04-07T10:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 10:17:53] Added to queue. Total in queue: 32 [2026-04-07 11:02:58] Webhook received: Contact ID 10896 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+12124683772", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Steinberg", "full_name": "Robin Steinberg", "contact_id": "10896", "email": "robin.steinberg@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 1 [2026-04-07 11:02:58] Webhook received: Contact ID 11404 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14165205770", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Frail", "full_name": "John Frail", "contact_id": "11404", "email": "john.frail@bdm.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 2 [2026-04-07 11:02:58] Webhook received: Contact ID 11010 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+15197613868", "retell_llm_dynamic_variables": { "first_name": "Nelson", "last_name": "Silva", "full_name": "Nelson Silva", "contact_id": "11010", "email": "nsilva@massilly.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15197613868\n2026 Apr 02 call reached voicemail of Rob Stimpa after navigating IVR", "extension": "", "toronto_current_time": "2026-04-02T14:49:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 3 [2026-04-07 11:02:58] Webhook received: Contact ID 11574 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+12892598189", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Brunet", "full_name": "Richard Brunet", "contact_id": "11574", "email": "rbrunet@goldenwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 4 [2026-04-07 11:02:58] Webhook received: Contact ID 10852 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+16138011082", "retell_llm_dynamic_variables": { "first_name": "Evgenia", "last_name": "Apelfeld", "full_name": "Evgenia Apelfeld", "contact_id": "10852", "email": "eapelfeld@mbm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 5 [2026-04-07 11:02:58] Webhook received: Contact ID 11248 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+19052068017", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "McMullen", "full_name": "Jeff McMullen", "contact_id": "11248", "email": "jeff.mcmullen@welbilt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 no answer from contact", "extension": "", "toronto_current_time": "2026-04-02T14:49:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 6 [2026-04-07 11:02:58] Webhook received: Contact ID 11407 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14165187566", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Miller", "full_name": "Jeff Miller", "contact_id": "11407", "email": "jmiller@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 7 [2026-04-07 11:02:58] Webhook received: Contact ID 11379 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14164591310", "retell_llm_dynamic_variables": { "first_name": "Lorenzo", "last_name": "Di Donato", "full_name": "Lorenzo Di Donato", "contact_id": "11379", "email": "lorenzo@faema.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +14166561555", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 8 [2026-04-07 11:02:58] Webhook received: Contact ID 11279 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+19054074535", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Hulzebosch", "full_name": "Dan Hulzebosch", "contact_id": "11279", "email": "dhulzebosch@itipacksystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 9 [2026-04-07 11:02:58] Webhook received: Contact ID 11418 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14165547977", "retell_llm_dynamic_variables": { "first_name": "Johnny", "last_name": "Ayoub", "full_name": "Johnny Ayoub", "contact_id": "11418", "email": "jayoub@iristel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call went to voicemail, no message left\n2026 Apr 02 call reached voicemail answered by Joseph at SPS", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 10 [2026-04-07 11:02:58] Webhook received: Contact ID 11272 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+19059365082", "retell_llm_dynamic_variables": { "first_name": "Hank", "last_name": "Van Der Giessen", "full_name": "Hank Van Der Giessen", "contact_id": "11272", "email": "hank@fiberc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact available\n2026 Apr 02 call forwarded to voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T14:49:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 11 [2026-04-07 11:02:58] Webhook received: Contact ID 11098 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+15087669468", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Moloney", "full_name": "John Moloney", "contact_id": "11098", "email": "john@qnx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 12 [2026-04-07 11:02:58] Webhook received: Contact ID 10871 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+12266060362", "retell_llm_dynamic_variables": { "first_name": "Kiran", "last_name": "Narayansingh", "full_name": "Kiran Narayansingh", "contact_id": "10871", "email": "knarayansingh@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Kiran regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 13 [2026-04-07 11:02:58] Webhook received: Contact ID 11181 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+19056722000", "retell_llm_dynamic_variables": { "first_name": "Stan", "last_name": "Kuliavas", "full_name": "Stan Kuliavas", "contact_id": "11181", "email": "skuliavas@levaero.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 14 [2026-04-07 11:02:58] Webhook received: Contact ID 11409 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14168013899", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Merekoulias", "full_name": "Jim Merekoulias", "contact_id": "11409", "email": "jim.merekoulias@shelley.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 15 [2026-04-07 11:02:58] Webhook received: Contact ID 11615 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+16472624553", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Watt", "full_name": "Jason Watt", "contact_id": "11615", "email": "jason.watt@biyorkcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 16 [2026-04-07 11:02:58] Webhook received: Contact ID 11018 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+19056709061", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Krell", "full_name": "Mike Krell", "contact_id": "11018", "email": "mkrell@trailcon.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Trailcon Leasing, navigated IVR but no human reached, call ended due to inactivity", "extension": "3224", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 17 [2026-04-07 11:02:58] Webhook received: Contact ID 11613 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+16473334849", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Howlett", "full_name": "Jaime Howlett", "contact_id": "11613", "email": "jhowlett@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 18 [2026-04-07 11:02:58] Webhook received: Contact ID 11369 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+18143532107", "retell_llm_dynamic_variables": { "first_name": "Randy", "last_name": "Pletcher", "full_name": "Randy Pletcher", "contact_id": "11369", "email": "rpletcher@graymont.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 19 [2026-04-07 11:02:58] Webhook received: Contact ID 10849 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+12692310240", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Wenger", "full_name": "David Wenger", "contact_id": "10849", "email": "dwenger@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 20 [2026-04-07 11:02:58] Webhook received: Contact ID 10907 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+15712915490", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Carew", "full_name": "Mike Carew", "contact_id": "10907", "email": "mike.carew@networkinv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 21 [2026-04-07 11:02:58] Webhook received: Contact ID 11548 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+13363556650", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Rose", "full_name": "Michael Rose", "contact_id": "11548", "email": "mrose@apexanalytix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 22 [2026-04-07 11:02:58] Webhook received: Contact ID 11450 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14166168466", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Warren", "full_name": "Eric Warren", "contact_id": "11450", "email": "ewarren@herculesfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +16045173890", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 23 [2026-04-07 11:02:58] Webhook received: Contact ID 10868 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+12263477135", "retell_llm_dynamic_variables": { "first_name": "Sean", "last_name": "Whitfield", "full_name": "Sean Whitfield", "contact_id": "10868", "email": "sean@lincolnlasersolutions.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16022570407", "extension": "", "toronto_current_time": "2026-04-02T14:49:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 24 [2026-04-07 11:02:58] Webhook received: Contact ID 11438 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+14162043432", "retell_llm_dynamic_variables": { "first_name": "Fcpa", "last_name": "Beal", "full_name": "Fcpa Beal", "contact_id": "11438", "email": "gbeal@cpaalberta.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 25 [2026-04-07 11:02:58] Webhook received: Contact ID 11144 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+19058745566", "retell_llm_dynamic_variables": { "first_name": "Keri", "last_name": "Haley", "full_name": "Keri Haley", "contact_id": "11144", "email": "keri@elitewf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 26 [2026-04-07 11:02:58] Webhook received: Contact ID 11512 [2026-04-07 11:02:58] Payload: { "from_number": "+14375237770", "to_number": "+16478303540", "retell_llm_dynamic_variables": { "first_name": "Jarrod", "last_name": "Stewart", "full_name": "Jarrod Stewart", "contact_id": "11512", "email": "jarrods@eiko.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:58] Added to queue. Total in queue: 27 [2026-04-07 11:02:59] Webhook received: Contact ID 11643 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16143916356", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Becker", "full_name": "Justin Becker", "contact_id": "11643", "email": "jbecker@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "8", "toronto_current_time": "2026-04-02T13:42:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 28 [2026-04-07 11:02:59] Webhook received: Contact ID 11322 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14169852887", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Longmire", "full_name": "Stephen Longmire", "contact_id": "11322", "email": "slongmire@hughes-decorr.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Kim Barton voicemail", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 29 [2026-04-07 11:02:59] Webhook received: Contact ID 11109 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14436312963", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Flynn", "full_name": "Mark Flynn", "contact_id": "11109", "email": "mark.flynn@alimentiv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 30 [2026-04-07 11:02:59] Webhook received: Contact ID 11069 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15188520303", "retell_llm_dynamic_variables": { "first_name": "Jerry", "last_name": "Bucher", "full_name": "Jerry Bucher", "contact_id": "11069", "email": "jbucher@b3intelligence.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 31 [2026-04-07 11:02:59] Webhook received: Contact ID 11598 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16472680865", "retell_llm_dynamic_variables": { "first_name": "Nicholas", "last_name": "Skutovich", "full_name": "Nicholas Skutovich", "contact_id": "11598", "email": "nicholasskutovich@impres.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14388625839\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 32 [2026-04-07 11:02:59] Webhook received: Contact ID 11427 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14165645749", "retell_llm_dynamic_variables": { "first_name": "Ian", "last_name": "Bell", "full_name": "Ian Bell", "contact_id": "11427", "email": "ibell@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no answer", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 33 [2026-04-07 11:02:59] Webhook received: Contact ID 11355 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+18435139511", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Hanna", "full_name": "George Hanna", "contact_id": "11355", "email": "george@jmtconsultants.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 34 [2026-04-07 11:02:59] Webhook received: Contact ID 11238 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19055954307", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Peterson", "full_name": "Jeff Peterson", "contact_id": "11238", "email": "jpeterson@confederationfreezers.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 35 [2026-04-07 11:02:59] Webhook received: Contact ID 11351 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+18433274180", "retell_llm_dynamic_variables": { "first_name": "Phill", "last_name": "Bartlett", "full_name": "Phill Bartlett", "contact_id": "11351", "email": "phill.bartlett@hoist.tech", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11028 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19059523737", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Pulis", "full_name": "Jennifer Pulis", "contact_id": "11028", "email": "jpulis@thermor-ins.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "6117", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 36 [2026-04-07 11:02:59] Webhook received: Contact ID 11033 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19055627878", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Price", "full_name": "Jane Price", "contact_id": "11033", "email": "janep@northlandfloral.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "2241", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 37 [2026-04-07 11:02:59] Added to queue. Total in queue: 38 [2026-04-07 11:02:59] Webhook received: Contact ID 11474 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16479669271", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Lazar", "full_name": "Ryan Lazar", "contact_id": "11474", "email": "ryan.lazar@forsta.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 39 [2026-04-07 11:02:59] Webhook received: Contact ID 11424 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14169619618", "retell_llm_dynamic_variables": { "first_name": "Jackelyn", "last_name": "Skudra", "full_name": "Jackelyn Skudra", "contact_id": "11424", "email": "jackelyns@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 40 [2026-04-07 11:02:59] Webhook received: Contact ID 11618 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16474040370", "retell_llm_dynamic_variables": { "first_name": "Eyal", "last_name": "Kleiner", "full_name": "Eyal Kleiner", "contact_id": "11618", "email": "eyal.kleiner@darkslope.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail with no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 41 [2026-04-07 11:02:59] Webhook received: Contact ID 11606 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16479701476", "retell_llm_dynamic_variables": { "first_name": "Mavis", "last_name": "Hunter", "full_name": "Mavis Hunter", "contact_id": "11606", "email": "mavis.hunter@passiondental.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 42 [2026-04-07 11:02:59] Webhook received: Contact ID 11139 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19053150350", "retell_llm_dynamic_variables": { "first_name": "Meagan", "last_name": "Williams", "full_name": "Meagan Williams", "contact_id": "11139", "email": "meagan.williams@saviynt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 10968 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15196390205", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Cahill", "full_name": "Jason Cahill", "contact_id": "10968", "email": "jason.cahill@vensure.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 43 [2026-04-07 11:02:59] Added to queue. Total in queue: 44 [2026-04-07 11:02:59] Webhook received: Contact ID 11246 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14163266636", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Yurkiw", "full_name": "Lisa Yurkiw", "contact_id": "11246", "email": "lisa@ascend.partners", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14165670377", "extension": "", "toronto_current_time": "2026-04-02T14:49:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 45 [2026-04-07 11:02:59] Webhook received: Contact ID 11273 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14162744466", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Yamada", "full_name": "Dana Yamada", "contact_id": "11273", "email": "dana.yamada@pantheon-inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 10975 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15198236600", "retell_llm_dynamic_variables": { "first_name": "Howard", "last_name": "Kennedy", "full_name": "Howard Kennedy", "contact_id": "10975", "email": "hkennedy@blachford.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 46 [2026-04-07 11:02:59] Added to queue. Total in queue: 47 [2026-04-07 11:02:59] Webhook received: Contact ID 11072 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19055672000", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Lively", "full_name": "Michael Lively", "contact_id": "11072", "email": "mlively@gyptech.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "239", "toronto_current_time": "2026-04-02T14:49:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 48 [2026-04-07 11:02:59] Webhook received: Contact ID 11430 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14167219551", "retell_llm_dynamic_variables": { "first_name": "Helen", "last_name": "Tsantsoulas", "full_name": "Helen Tsantsoulas", "contact_id": "11430", "email": "htsantsoulas@densify.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19056957590", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 49 [2026-04-07 11:02:59] Webhook received: Contact ID 10918 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15194567200", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Davies", "full_name": "Eric Davies", "contact_id": "10918", "email": "eric.davies@execulink.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "7212", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 50 [2026-04-07 11:02:59] Webhook received: Contact ID 11582 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16475324482", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Lucas", "full_name": "Scott Lucas", "contact_id": "11582", "email": "scott@techspan.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail of Scott Lucas", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 51 [2026-04-07 11:02:59] Webhook received: Contact ID 11646 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16139629577", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Hall", "full_name": "Matt Hall", "contact_id": "11646", "email": "matthew.h@safestart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail for Matt Hall, attempted to leave message and asked for callback time\n2026 Apr 02 call reached voicemail, no message left by agent", "extension": "396", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 52 [2026-04-07 11:02:59] Webhook received: Contact ID 11254 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14165623682", "retell_llm_dynamic_variables": { "first_name": "Kerry", "last_name": "Quail", "full_name": "Kerry Quail", "contact_id": "11254", "email": "kquail@alinegreetings.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, contact identified as Carrie Quail from Align Greetings", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 53 [2026-04-07 11:02:59] Webhook received: Contact ID 11148 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19054822777", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Nicholson", "full_name": "Karl Nicholson", "contact_id": "11148", "email": "karl.nicholson@bcc-hvac.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:35-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 54 [2026-04-07 11:02:59] Webhook received: Contact ID 11667 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15197322180", "retell_llm_dynamic_variables": { "first_name": "Gareth", "last_name": "Myhal", "full_name": "Gareth Myhal", "contact_id": "11667", "email": "gareth@buzz.ai", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 55 [2026-04-07 11:02:59] Webhook received: Contact ID 11068 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19056600969", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Baksh", "full_name": "Sabrina Baksh", "contact_id": "11068", "email": "sbaksh@upstreamworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Sabrina Baxter at Upstream Works Software", "extension": "365", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 56 [2026-04-07 11:02:59] Webhook received: Contact ID 11185 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19052671826", "retell_llm_dynamic_variables": { "first_name": "St\u00e9phan", "last_name": "Galarneau", "full_name": "St\u00e9phan Galarneau", "contact_id": "11185", "email": "sgalarneau@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:35-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 57 [2026-04-07 11:02:59] Webhook received: Contact ID 11342 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14169902761", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Ingham", "full_name": "Paul Ingham", "contact_id": "11342", "email": "pingham@thermogenicsboilers.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 58 [2026-04-07 11:02:59] Webhook received: Contact ID 11083 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15142420874", "retell_llm_dynamic_variables": { "first_name": "Michel", "last_name": "Beaudoin", "full_name": "Michel Beaudoin", "contact_id": "11083", "email": "michelb@northwestrubber.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 59 [2026-04-07 11:02:59] Webhook received: Contact ID 11230 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19052654506", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Herdman", "full_name": "Karl Herdman", "contact_id": "11230", "email": "karl_herdman@conair.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 60 [2026-04-07 11:02:59] Webhook received: Contact ID 11603 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16472563497", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Gradini", "full_name": "Michelle Gradini", "contact_id": "11603", "email": "mgradini@oltca.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left directing to Ministry and email contact", "extension": "", "toronto_current_time": "2026-04-02T13:42:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 61 [2026-04-07 11:02:59] Webhook received: Contact ID 11244 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19053348385", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Fox", "full_name": "Jim Fox", "contact_id": "11244", "email": "jfox@mancor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call not answered, operator not available", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 62 [2026-04-07 11:02:59] Webhook received: Contact ID 11668 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14165966376", "retell_llm_dynamic_variables": { "first_name": "Sacha", "last_name": "Diab", "full_name": "Sacha Diab", "contact_id": "11668", "email": "sacha.diab@points.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 63 [2026-04-07 11:02:59] Webhook received: Contact ID 11156 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19052524187", "retell_llm_dynamic_variables": { "first_name": "Jill", "last_name": "Davidson", "full_name": "Jill Davidson", "contact_id": "11156", "email": "jdavidson@vitechinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail for Mitchell Baker", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11577 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+12898341578", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Newman", "full_name": "Jim Newman", "contact_id": "11577", "email": "jimn@orgsoln.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 64 [2026-04-07 11:02:59] Added to queue. Total in queue: 65 [2026-04-07 11:02:59] Webhook received: Contact ID 11332 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+18886708889", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Caughell", "full_name": "Jeff Caughell", "contact_id": "11332", "email": "jcaughell@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "2639", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 66 [2026-04-07 11:02:59] Webhook received: Contact ID 11336 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14167078087", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Pedias", "full_name": "Peter Pedias", "contact_id": "11336", "email": "ppedias@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 67 [2026-04-07 11:02:59] Webhook received: Contact ID 11031 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15194650240", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Schroeder", "full_name": "David Schroeder", "contact_id": "11031", "email": "dschroeder@markssupply.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 68 [2026-04-07 11:02:59] Webhook received: Contact ID 11376 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14162706844", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Mandich", "full_name": "Matthew Mandich", "contact_id": "11376", "email": "m.mandich@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 69 [2026-04-07 11:02:59] Webhook received: Contact ID 11374 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14167046268", "retell_llm_dynamic_variables": { "first_name": "Maurice", "last_name": "Iankelevic", "full_name": "Maurice Iankelevic", "contact_id": "11374", "email": "maurice@uniqueblowmoulding.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 70 [2026-04-07 11:02:59] Webhook received: Contact ID 10840 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19054120457", "retell_llm_dynamic_variables": { "first_name": "Levi", "last_name": "Brown", "full_name": "Levi Brown", "contact_id": "10840", "email": "levi.brown@lakesidecontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 71 [2026-04-07 11:02:59] Webhook received: Contact ID 11027 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15195897814", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Thor", "full_name": "Evan Thor", "contact_id": "11027", "email": "evan.thor@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +12264761578", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 72 [2026-04-07 11:02:59] Webhook received: Contact ID 11471 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16472945404", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Forsyth", "full_name": "Steve Forsyth", "contact_id": "11471", "email": "sforsyth@ffl-group.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +19057020272\n2026-04-02 dial busy, phone: +13472274635", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11393 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14164605407", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Wilder", "full_name": "Jeff Wilder", "contact_id": "11393", "email": "jwilder@thomsongroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 73 [2026-04-07 11:02:59] Added to queue. Total in queue: 74 [2026-04-07 11:02:59] Webhook received: Contact ID 11180 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14164386076", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Dimopoulos", "full_name": "Peter Dimopoulos", "contact_id": "11180", "email": "peter@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "327", "toronto_current_time": "2026-04-02T14:49:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 75 [2026-04-07 11:02:59] Webhook received: Contact ID 11000 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15196512878", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Susanna", "full_name": "Ryan Susanna", "contact_id": "11000", "email": "rsusanna@logisense.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 76 [2026-04-07 11:02:59] Webhook received: Contact ID 11525 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14013381710", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Kludjian", "full_name": "Kyle Kludjian", "contact_id": "11525", "email": "kkludjian@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11585 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16478285341", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Moreland", "full_name": "Ryan Moreland", "contact_id": "11585", "email": "ryan.moreland@brigholme.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered", "extension": "", "toronto_current_time": "2026-04-02T13:42:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 77 [2026-04-07 11:02:59] Webhook received: Contact ID 11384 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+18034128309", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Henry", "full_name": "David Henry", "contact_id": "11384", "email": "david@chargerlogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for David about webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 78 [2026-04-07 11:02:59] Webhook received: Contact ID 11270 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14164777481", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Zagar", "full_name": "David Zagar", "contact_id": "11270", "email": "davez@kbctools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for David about webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T13:42:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11362 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+18287748429", "retell_llm_dynamic_variables": { "first_name": "Howard", "last_name": "Fiedler", "full_name": "Howard Fiedler", "contact_id": "11362", "email": "howard.fiedler@spartaway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 79 [2026-04-07 11:02:59] Webhook received: Contact ID 11041 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15198724242", "retell_llm_dynamic_variables": { "first_name": "Davin", "last_name": "Juusola", "full_name": "Davin Juusola", "contact_id": "11041", "email": "djuusola@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 80 [2026-04-07 11:02:59] Webhook received: Contact ID 11461 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14164098408", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Mori", "full_name": "Derek Mori", "contact_id": "11461", "email": "dmori@cpus.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 81 [2026-04-07 11:02:59] Added to queue. Total in queue: 82 [2026-04-07 11:02:59] Added to queue. Total in queue: 83 [2026-04-07 11:02:59] Webhook received: Contact ID 11199 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19056418352", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Roper", "full_name": "Michael Roper", "contact_id": "11199", "email": "mroper@handling.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16137697157", "extension": "", "toronto_current_time": "2026-04-02T14:49:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 84 [2026-04-07 11:02:59] Webhook received: Contact ID 11243 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14165803608", "retell_llm_dynamic_variables": { "first_name": "Markus", "last_name": "Gunn", "full_name": "Markus Gunn", "contact_id": "11243", "email": "mgunn@magix.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 85 [2026-04-07 11:02:59] Webhook received: Contact ID 11327 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14166598192", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Meadwell", "full_name": "Ryan Meadwell", "contact_id": "11327", "email": "ryanm@steelway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11655 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16133711597", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Hall", "full_name": "Shannon Hall", "contact_id": "11655", "email": "shall@dustbane.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T13:42:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 86 [2026-04-07 11:02:59] Webhook received: Contact ID 11123 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14372159445", "retell_llm_dynamic_variables": { "first_name": "Sam", "last_name": "Smith", "full_name": "Sam Smith", "contact_id": "11123", "email": "samsmith@code-brew.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19295755459", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 87 [2026-04-07 11:02:59] Added to queue. Total in queue: 88 [2026-04-07 11:02:59] Webhook received: Contact ID 11045 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15198306732", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Boyle", "full_name": "Doug Boyle", "contact_id": "11045", "email": "dboyle@mandel.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 89 [2026-04-07 11:02:59] Webhook received: Contact ID 11297 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14168695061", "retell_llm_dynamic_variables": { "first_name": "Kirkland", "last_name": "Morris", "full_name": "Kirkland Morris", "contact_id": "11297", "email": "kirkland.morris@tntra.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 90 [2026-04-07 11:02:59] Webhook received: Contact ID 10971 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15195034277", "retell_llm_dynamic_variables": { "first_name": "Janine", "last_name": "Narvali", "full_name": "Janine Narvali", "contact_id": "10971", "email": "janine.narvali@appspace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact made\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Webhook received: Contact ID 11490 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16473393579", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Joubran", "full_name": "Michael Joubran", "contact_id": "11490", "email": "michael.joubran@tcn.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +12898407093\n2026-04-02 Dial no answer, phone: +12898407093", "extension": "", "toronto_current_time": "2026-04-02T14:49:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 91 [2026-04-07 11:02:59] Added to queue. Total in queue: 92 [2026-04-07 11:02:59] Webhook received: Contact ID 10997 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+19105209549", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Zugrave", "full_name": "Greg Zugrave", "contact_id": "10997", "email": "greg@wheelkingtranshaul.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached full voicemail box, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 93 [2026-04-07 11:02:59] Webhook received: Contact ID 11656 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16139867837", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Sutherland", "full_name": "Rob Sutherland", "contact_id": "11656", "email": "rsutherland@integrityadvocate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 94 [2026-04-07 11:02:59] Webhook received: Contact ID 10996 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15196707023", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Ward", "full_name": "Robert Ward", "contact_id": "10996", "email": "rward@lbmx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 95 [2026-04-07 11:02:59] Webhook received: Contact ID 11262 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14162541670", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Hutter", "full_name": "John Hutter", "contact_id": "11262", "email": "john.hutter@calabrio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 96 [2026-04-07 11:02:59] Webhook received: Contact ID 11257 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14168730021", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Carter", "full_name": "Kevin Carter", "contact_id": "11257", "email": "kevin.carter@plcgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 97 [2026-04-07 11:02:59] Webhook received: Contact ID 11080 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15148315475", "retell_llm_dynamic_variables": { "first_name": "Guy", "last_name": "Tremblay", "full_name": "Guy Tremblay", "contact_id": "11080", "email": "gtremblay@beyondtrust.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to confirm identity and invite to webinar, no clear response from contact", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 98 [2026-04-07 11:02:59] Webhook received: Contact ID 10965 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15195010767", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Murray", "full_name": "Jeremy Murray", "contact_id": "10965", "email": "jeremy.murray@premierequipment.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 99 [2026-04-07 11:02:59] Webhook received: Contact ID 11593 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+12404183656", "retell_llm_dynamic_variables": { "first_name": "Shawn", "last_name": "Basak", "full_name": "Shawn Basak", "contact_id": "11593", "email": "shawn.basak@benevity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 100 [2026-04-07 11:02:59] Webhook received: Contact ID 11350 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+14168000288", "retell_llm_dynamic_variables": { "first_name": "Nikolas", "last_name": "Petridis", "full_name": "Nikolas Petridis", "contact_id": "11350", "email": "npetridis@iristel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 101 [2026-04-07 11:02:59] Webhook received: Contact ID 10886 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16132910852", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Papa", "full_name": "Diana Papa", "contact_id": "10886", "email": "dpapa@jsquared.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 102 [2026-04-07 11:02:59] Webhook received: Contact ID 11599 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+16475373058", "retell_llm_dynamic_variables": { "first_name": "Nathan", "last_name": "Dunn", "full_name": "Nathan Dunn", "contact_id": "11599", "email": "nathand@commport.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left by agent Ellen", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 103 [2026-04-07 11:02:59] Webhook received: Contact ID 11017 [2026-04-07 11:02:59] Payload: { "from_number": "+14375237770", "to_number": "+15199823000", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "O'Neill", "full_name": "Jim O'Neill", "contact_id": "11017", "email": "jim@green-processing.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to processing company, reached automated system, no human answer", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:02:59] Added to queue. Total in queue: 104 [2026-04-07 11:03:00] Webhook received: Contact ID 11568 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+12892213395", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Vizzacchero", "full_name": "Evan Vizzacchero", "contact_id": "11568", "email": "evan.vizzacchero@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +16474949732\n2026-04-02 dial busy, phone: +16474949732", "extension": "", "toronto_current_time": "2026-04-02T14:49:36-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 105 [2026-04-07 11:03:00] Webhook received: Contact ID 11665 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19053631170", "retell_llm_dynamic_variables": { "first_name": "Jack", "last_name": "Langelaan", "full_name": "Jack Langelaan", "contact_id": "11665", "email": "jlangelaan@willsonintl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated menu and pressed 6 for inside sales, no live agent reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 106 [2026-04-07 11:03:00] Webhook received: Contact ID 11586 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+12498991945", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Murphy", "full_name": "Pamela Murphy", "contact_id": "11586", "email": "p.murphy@agnora.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 107 [2026-04-07 11:03:00] Webhook received: Contact ID 11034 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+15195812761", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Boccabella", "full_name": "Doug Boccabella", "contact_id": "11034", "email": "doug@liftsafeinspections.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 108 [2026-04-07 11:03:00] Webhook received: Contact ID 11073 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+15184949988", "retell_llm_dynamic_variables": { "first_name": "Fred", "last_name": "Mikeska", "full_name": "Fred Mikeska", "contact_id": "11073", "email": "fred.mikeska@aclighting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Fred McKeska", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Webhook received: Contact ID 11657 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+16134514007", "retell_llm_dynamic_variables": { "first_name": "Randy", "last_name": "Bennett", "full_name": "Randy Bennett", "contact_id": "11657", "email": "rbennett@plascotechnologies.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail with message from Sharon at Omni", "extension": "", "toronto_current_time": "2026-04-02T13:42:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 109 [2026-04-07 11:03:00] Added to queue. Total in queue: 110 [2026-04-07 11:03:00] Webhook received: Contact ID 10939 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+15198222109", "retell_llm_dynamic_variables": { "first_name": "Geoff", "last_name": "Valeriote", "full_name": "Geoff Valeriote", "contact_id": "10939", "email": "gvaleriote@poly-nova.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "232", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 111 [2026-04-07 11:03:00] Webhook received: Contact ID 10916 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+12013351472", "retell_llm_dynamic_variables": { "first_name": "Pinal", "last_name": "Patel", "full_name": "Pinal Patel", "contact_id": "10916", "email": "ppatel@mirdigitalsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Webhook received: Contact ID 11105 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+14842014059", "retell_llm_dynamic_variables": { "first_name": "Shane", "last_name": "Reed", "full_name": "Shane Reed", "contact_id": "11105", "email": "shane.reed@aquaticinformatics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 112 [2026-04-07 11:03:00] Added to queue. Total in queue: 113 [2026-04-07 11:03:00] Webhook received: Contact ID 11511 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+14078721364", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Fife", "full_name": "Jeremy Fife", "contact_id": "11511", "email": "jfife@pcfsouvenirs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left", "extension": "8251", "toronto_current_time": "2026-04-02T13:42:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 114 [2026-04-07 11:03:00] Webhook received: Contact ID 11006 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+15199034681", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Lukas", "full_name": "Paul Lukas", "contact_id": "11006", "email": "paul.l@technophar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call went to voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 115 [2026-04-07 11:03:00] Webhook received: Contact ID 11233 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19056704875", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Scripnick", "full_name": "Jamie Scripnick", "contact_id": "11233", "email": "jscripnick@ircoautomation.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 116 [2026-04-07 11:03:00] Webhook received: Contact ID 11096 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19058223280", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Grubor", "full_name": "David Grubor", "contact_id": "11096", "email": "dgrubor@sdrdistribution.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "245", "toronto_current_time": "2026-04-02T14:49:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 117 [2026-04-07 11:03:00] Webhook received: Contact ID 11291 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19055321233", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Bevilacqua", "full_name": "David Bevilacqua", "contact_id": "11291", "email": "david.bevilacqua@legrand.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 118 [2026-04-07 11:03:00] Webhook received: Contact ID 11460 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+17047289632", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Anderson", "full_name": "Scott Anderson", "contact_id": "11460", "email": "msanderson@surewerx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 119 [2026-04-07 11:03:00] Webhook received: Contact ID 11416 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+14168163372", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Cluff", "full_name": "Julie Cluff", "contact_id": "11416", "email": "jcluff@zwilling.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +12892904523", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 120 [2026-04-07 11:03:00] Webhook received: Contact ID 11563 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+13175294407", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Terzievski", "full_name": "Peter Terzievski", "contact_id": "11563", "email": "peter@xcelsource.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 121 [2026-04-07 11:03:00] Webhook received: Contact ID 11038 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+15198720207", "retell_llm_dynamic_variables": { "first_name": "Don", "last_name": "McLeod", "full_name": "Don McLeod", "contact_id": "11038", "email": "dmcleod@surewerx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 122 [2026-04-07 11:03:00] Webhook received: Contact ID 11203 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19058506978", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Medeiros", "full_name": "Mark Medeiros", "contact_id": "11203", "email": "mmedeiros@kelk.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached general voicemail mailbox", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 123 [2026-04-07 11:03:00] Webhook received: Contact ID 10903 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+16092545855", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Hunter", "full_name": "Ryan Hunter", "contact_id": "10903", "email": "ryan.hunter@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 124 [2026-04-07 11:03:00] Webhook received: Contact ID 11256 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19059463388", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Drohan", "full_name": "James Drohan", "contact_id": "11256", "email": "jdrohan@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 125 [2026-04-07 11:03:00] Webhook received: Contact ID 10953 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+15196205875", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Dorcas", "full_name": "Peter Dorcas", "contact_id": "10953", "email": "peter.dorcas@spireenergy.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +15196205875\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 126 [2026-04-07 11:03:00] Webhook received: Contact ID 11367 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+14165266171", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Hurd", "full_name": "Michael Hurd", "contact_id": "11367", "email": "mhurd@robertson-electric.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 127 [2026-04-07 11:03:00] Webhook received: Contact ID 11353 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+14165683961", "retell_llm_dynamic_variables": { "first_name": "Nilson", "last_name": "Molina", "full_name": "Nilson Molina", "contact_id": "11353", "email": "nilson.molina@axiomatic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 128 [2026-04-07 11:03:00] Webhook received: Contact ID 11372 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+18134604322", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Fenton", "full_name": "Rick Fenton", "contact_id": "11372", "email": "rick.fenton@spartaway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Rick with Sparta\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 129 [2026-04-07 11:03:00] Webhook received: Contact ID 11493 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+16476783621", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Glendon", "full_name": "Mike Glendon", "contact_id": "11493", "email": "mglendon@shiftdigital.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 130 [2026-04-07 11:03:00] Webhook received: Contact ID 11356 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+14164177787", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Hutzul", "full_name": "Nicole Hutzul", "contact_id": "11356", "email": "nichutzul@maximizer.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Webhook received: Contact ID 10836 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+16476386754", "retell_llm_dynamic_variables": { "first_name": "Leane", "last_name": "Solomon", "full_name": "Leane Solomon", "contact_id": "10836", "email": "leane.solomon@answernet.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Webhook received: Contact ID 9837 [2026-04-07 11:03:00] Payload: { "from_number": "+14375237770", "to_number": "+19053202996", "retell_llm_dynamic_variables": { "first_name": "Gary", "last_name": "Husen", "full_name": "Gary Husen", "contact_id": "9837", "email": "ghusen@northstarwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Gary regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T15:51:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:00] Added to queue. Total in queue: 131 [2026-04-07 11:03:00] Added to queue. Total in queue: 132 [2026-04-07 11:03:00] Added to queue. Total in queue: 133 [2026-04-07 11:03:01] Webhook received: Contact ID 10902 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+12032414161", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Catalano", "full_name": "Jeffrey Catalano", "contact_id": "10902", "email": "jcatalano@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 134 [2026-04-07 11:03:01] Webhook received: Contact ID 10969 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+19199353735", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Cassels", "full_name": "George Cassels", "contact_id": "10969", "email": "gcassels@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 135 [2026-04-07 11:03:01] Webhook received: Contact ID 11091 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+15138083315", "retell_llm_dynamic_variables": { "first_name": "Joshua", "last_name": "Ince", "full_name": "Joshua Ince", "contact_id": "11091", "email": "jince@guardianchem.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15138083315\n2026-04-02 dial busy, phone: +17809983771", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 136 [2026-04-07 11:03:01] Webhook received: Contact ID 11589 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+12483550080", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Schafer", "full_name": "Rick Schafer", "contact_id": "11589", "email": "rick@innvotronics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 137 [2026-04-07 11:03:01] Webhook received: Contact ID 11260 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+19057691901", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Barr", "full_name": "John Barr", "contact_id": "11260", "email": "jbarr@gologistics.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 138 [2026-04-07 11:03:01] Webhook received: Contact ID 11590 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+16474808128", "retell_llm_dynamic_variables": { "first_name": "Rich", "last_name": "Gould", "full_name": "Rich Gould", "contact_id": "11590", "email": "rgould@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 139 [2026-04-07 11:03:01] Webhook received: Contact ID 10957 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+15197188620", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "McDonald", "full_name": "Kevin McDonald", "contact_id": "10957", "email": "kmcdonald@plume.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 140 [2026-04-07 11:03:01] Webhook received: Contact ID 11348 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+14164070053", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Chronis", "full_name": "Peter Chronis", "contact_id": "11348", "email": "pchronis@winters.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 141 [2026-04-07 11:03:01] Webhook received: Contact ID 10979 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+19175153829", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Giese", "full_name": "Karen Giese", "contact_id": "10979", "email": "karen.giese@transoftsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Webhook received: Contact ID 11399 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+18006708084", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Beedie", "full_name": "Deborah Beedie", "contact_id": "11399", "email": "deposits@lhhknightsbridge.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 142 [2026-04-07 11:03:01] Added to queue. Total in queue: 143 [2026-04-07 11:03:01] Webhook received: Contact ID 11359 [2026-04-07 11:03:01] Payload: { "from_number": "+14375237770", "to_number": "+14165686076", "retell_llm_dynamic_variables": { "first_name": "Navin", "last_name": "Persaud", "full_name": "Navin Persaud", "contact_id": "11359", "email": "navin.persaud@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-02T13:42:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:01] Added to queue. Total in queue: 144 [2026-04-07 11:03:02] Webhook received: Contact ID 11020 [2026-04-07 11:03:02] Payload: { "from_number": "+14375237770", "to_number": "+15192400630", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Davis", "full_name": "John Davis", "contact_id": "11020", "email": "jdavis@tsubaki.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T14:49:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:02] Webhook received: Contact ID 11421 [2026-04-07 11:03:02] Payload: { "from_number": "+14375237770", "to_number": "+14167267752", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Baughman", "full_name": "Jason Baughman", "contact_id": "11421", "email": "jason.b@safestart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T13:42:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:07] Webhook received: Contact ID 11222 [2026-04-07 11:03:07] Payload: { "from_number": "+14375237770", "to_number": "+19058187206", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Tomalin", "full_name": "Kevin Tomalin", "contact_id": "11222", "email": "kevin.tomalin@westbrookgreenhouses.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-02T14:49:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:11] Added to queue. Total in queue: 145 [2026-04-07 11:03:11] Added to queue. Total in queue: 146 [2026-04-07 11:03:11] Added to queue. Total in queue: 147 [2026-04-07 11:03:12] Webhook received: Contact ID 10834 [2026-04-07 11:03:12] Payload: { "from_number": "+14375237770", "to_number": "+14169930807", "retell_llm_dynamic_variables": { "first_name": "Lui", "last_name": "Dilauro", "full_name": "Lui Dilauro", "contact_id": "10834", "email": "ldilauro@darcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail after attempting to connect to Tim Tips Van", "extension": "", "toronto_current_time": "2026-04-02T14:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:03:12] Added to queue. Total in queue: 148 [2026-04-07 11:17:48] Webhook received: Contact ID 11474 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+12126601800", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Lazar", "full_name": "Ryan Lazar", "contact_id": "11474", "email": "ryan.lazar@forsta.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 25 [2026-04-07 11:17:48] Webhook received: Contact ID 11010 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+12262503100", "retell_llm_dynamic_variables": { "first_name": "Nelson", "last_name": "Silva", "full_name": "Nelson Silva", "contact_id": "11010", "email": "nsilva@massilly.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15197613868\n2026 Apr 02 call reached voicemail of Rob Stimpa after navigating IVR\n2026-04-07 invalid phone destination, phone: +15197613868", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 26 [2026-04-07 11:17:48] Webhook received: Contact ID 10907 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+17737701388", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Carew", "full_name": "Mike Carew", "contact_id": "10907", "email": "mike.carew@networkinv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 27 [2026-04-07 11:17:48] Webhook received: Contact ID 11322 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+14166658200", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Longmire", "full_name": "Stephen Longmire", "contact_id": "11322", "email": "slongmire@hughes-decorr.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Kim Barton voicemail\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 28 [2026-04-07 11:17:48] Webhook received: Contact ID 11069 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+14165498000", "retell_llm_dynamic_variables": { "first_name": "Jerry", "last_name": "Bucher", "full_name": "Jerry Bucher", "contact_id": "11069", "email": "jbucher@b3intelligence.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 29 [2026-04-07 11:17:48] Webhook received: Contact ID 11606 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+15879433430", "retell_llm_dynamic_variables": { "first_name": "Mavis", "last_name": "Hunter", "full_name": "Mavis Hunter", "contact_id": "11606", "email": "mavis.hunter@passiondental.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 30 [2026-04-07 11:17:48] Webhook received: Contact ID 11615 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+19059555999", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Watt", "full_name": "Jason Watt", "contact_id": "11615", "email": "jason.watt@biyorkcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 31 [2026-04-07 11:17:48] Webhook received: Contact ID 11618 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+19053343516", "retell_llm_dynamic_variables": { "first_name": "Eyal", "last_name": "Kleiner", "full_name": "Eyal Kleiner", "contact_id": "11618", "email": "eyal.kleiner@darkslope.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail with no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 32 [2026-04-07 11:17:48] Webhook received: Contact ID 11404 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+13069333000", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Frail", "full_name": "John Frail", "contact_id": "11404", "email": "john.frail@bdm.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 33 [2026-04-07 11:17:48] Webhook received: Contact ID 10896 [2026-04-07 11:17:48] Payload: { "from_number": "+14375237770", "to_number": "+12126477575", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Steinberg", "full_name": "Robin Steinberg", "contact_id": "10896", "email": "robin.steinberg@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:48] Added to queue. Total in queue: 34 [2026-04-07 11:17:49] Webhook received: Contact ID 11574 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+15195793810", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Brunet", "full_name": "Richard Brunet", "contact_id": "11574", "email": "rbrunet@goldenwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 35 [2026-04-07 11:17:49] Webhook received: Contact ID 11355 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+18887818952", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Hanna", "full_name": "George Hanna", "contact_id": "11355", "email": "george@jmtconsultants.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 36 [2026-04-07 11:17:49] Webhook received: Contact ID 11248 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+18884427526", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "McMullen", "full_name": "Jeff McMullen", "contact_id": "11248", "email": "jeff.mcmullen@welbilt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 no answer from contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 37 [2026-04-07 11:17:49] Webhook received: Contact ID 11427 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+16044643524", "retell_llm_dynamic_variables": { "first_name": "Ian", "last_name": "Bell", "full_name": "Ian Bell", "contact_id": "11427", "email": "ibell@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no answer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 38 [2026-04-07 11:17:49] Webhook received: Contact ID 11279 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19053333695", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Hulzebosch", "full_name": "Dan Hulzebosch", "contact_id": "11279", "email": "dhulzebosch@itipacksystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 39 [2026-04-07 11:17:49] Webhook received: Contact ID 10868 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+16022570407", "retell_llm_dynamic_variables": { "first_name": "Sean", "last_name": "Whitfield", "full_name": "Sean Whitfield", "contact_id": "10868", "email": "sean@lincolnlasersolutions.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16022570407\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 40 [2026-04-07 11:17:49] Webhook received: Contact ID 11369 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+16042074292", "retell_llm_dynamic_variables": { "first_name": "Randy", "last_name": "Pletcher", "full_name": "Randy Pletcher", "contact_id": "11369", "email": "rpletcher@graymont.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 41 [2026-04-07 11:17:49] Webhook received: Contact ID 11548 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+13362912351", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Rose", "full_name": "Michael Rose", "contact_id": "11548", "email": "mrose@apexanalytix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 42 [2026-04-07 11:17:49] Webhook received: Contact ID 11018 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19056709061", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Krell", "full_name": "Mike Krell", "contact_id": "11018", "email": "mkrell@trailcon.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Trailcon Leasing, navigated IVR but no human reached, call ended due to inactivity\n2026 Apr 07 outbound call reached IVR but no human answered", "extension": "3224", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 43 [2026-04-07 11:17:49] Webhook received: Contact ID 11144 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19056600049", "retell_llm_dynamic_variables": { "first_name": "Keri", "last_name": "Haley", "full_name": "Keri Haley", "contact_id": "11144", "email": "keri@elitewf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call initiated but no answer", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 44 [2026-04-07 11:17:49] Webhook received: Contact ID 11272 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+18003531127", "retell_llm_dynamic_variables": { "first_name": "Hank", "last_name": "Van Der Giessen", "full_name": "Hank Van Der Giessen", "contact_id": "11272", "email": "hank@fiberc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact available\n2026 Apr 02 call forwarded to voicemail, no conversation\n2026 Apr 07 call reached voicemail for Hank Vandergiesen", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 45 [2026-04-07 11:17:49] Webhook received: Contact ID 10849 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+18585786400", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Wenger", "full_name": "David Wenger", "contact_id": "10849", "email": "dwenger@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 46 [2026-04-07 11:17:49] Webhook received: Contact ID 11238 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19057911564", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Peterson", "full_name": "Jeff Peterson", "contact_id": "11238", "email": "jpeterson@confederationfreezers.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, no message left\n2026 Apr 07 contact not available, reached voicemail", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 47 [2026-04-07 11:17:49] Webhook received: Contact ID 11450 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+16045171331", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Warren", "full_name": "Eric Warren", "contact_id": "11450", "email": "ewarren@herculesfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +16045173890\n2026 Apr 07 call initiated but disconnected immediately", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 48 [2026-04-07 11:17:49] Webhook received: Contact ID 11409 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+14164476471", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Merekoulias", "full_name": "Jim Merekoulias", "contact_id": "11409", "email": "jim.merekoulias@shelley.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 49 [2026-04-07 11:17:49] Webhook received: Contact ID 11512 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19134418500", "retell_llm_dynamic_variables": { "first_name": "Jarrod", "last_name": "Stewart", "full_name": "Jarrod Stewart", "contact_id": "11512", "email": "jarrods@eiko.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 50 [2026-04-07 11:17:49] Webhook received: Contact ID 11643 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19793147547", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Becker", "full_name": "Justin Becker", "contact_id": "11643", "email": "jbecker@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16143916356", "extension": "8", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 51 [2026-04-07 11:17:49] Webhook received: Contact ID 11407 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+19054573900", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Miller", "full_name": "Jeff Miller", "contact_id": "11407", "email": "jmiller@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 52 [2026-04-07 11:17:49] Webhook received: Contact ID 11098 [2026-04-07 11:17:49] Payload: { "from_number": "+14375237770", "to_number": "+16135910931", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Moloney", "full_name": "John Moloney", "contact_id": "11098", "email": "john@qnx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system, no human interaction\n2026 Apr 07 call reached voicemail and automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:49] Added to queue. Total in queue: 53 [2026-04-07 11:17:50] Webhook received: Contact ID 11109 [2026-04-07 11:17:50] Payload: { "from_number": "+14375237770", "to_number": "+12262795590", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Flynn", "full_name": "Mark Flynn", "contact_id": "11109", "email": "mark.flynn@alimentiv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:50] Added to queue. Total in queue: 54 [2026-04-07 11:17:50] Webhook received: Contact ID 11351 [2026-04-07 11:17:50] Payload: { "from_number": "+14375237770", "to_number": "+16135182820", "retell_llm_dynamic_variables": { "first_name": "Phill", "last_name": "Bartlett", "full_name": "Phill Bartlett", "contact_id": "11351", "email": "phill.bartlett@hoist.tech", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:50] Added to queue. Total in queue: 55 [2026-04-07 11:17:50] Webhook received: Contact ID 11613 [2026-04-07 11:17:50] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Howlett", "full_name": "Jaime Howlett", "contact_id": "11613", "email": "jhowlett@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:50] Added to queue. Total in queue: 56 [2026-04-07 11:17:50] Webhook received: Contact ID 10852 [2026-04-07 11:17:50] Payload: { "from_number": "+14375237770", "to_number": "+16135670762", "retell_llm_dynamic_variables": { "first_name": "Evgenia", "last_name": "Apelfeld", "full_name": "Evgenia Apelfeld", "contact_id": "10852", "email": "eapelfeld@mbm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:50] Added to queue. Total in queue: 57 [2026-04-07 11:17:50] Webhook received: Contact ID 11379 [2026-04-07 11:17:50] Payload: { "from_number": "+14375237770", "to_number": "+14165351555", "retell_llm_dynamic_variables": { "first_name": "Lorenzo", "last_name": "Di Donato", "full_name": "Lorenzo Di Donato", "contact_id": "11379", "email": "lorenzo@faema.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +14166561555\n2026 Apr 07 voicemail reached, message left for Lorenzo regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:17:50] Added to queue. Total in queue: 58 [2026-04-07 11:22:46] Webhook received: Contact ID 11139 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+13106411664", "retell_llm_dynamic_variables": { "first_name": "Meagan", "last_name": "Williams", "full_name": "Meagan Williams", "contact_id": "11139", "email": "meagan.williams@saviynt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 9 [2026-04-07 11:22:46] Webhook received: Contact ID 11430 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+19057310090", "retell_llm_dynamic_variables": { "first_name": "Helen", "last_name": "Tsantsoulas", "full_name": "Helen Tsantsoulas", "contact_id": "11430", "email": "htsantsoulas@densify.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19056957590\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 10 [2026-04-07 11:22:46] Webhook received: Contact ID 11342 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+19057271901", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Ingham", "full_name": "Paul Ingham", "contact_id": "11342", "email": "pingham@thermogenicsboilers.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 11 [2026-04-07 11:22:46] Webhook received: Contact ID 11336 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+18885363025", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Pedias", "full_name": "Peter Pedias", "contact_id": "11336", "email": "ppedias@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 12 [2026-04-07 11:22:46] Webhook received: Contact ID 11362 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+15065766128", "retell_llm_dynamic_variables": { "first_name": "Howard", "last_name": "Fiedler", "full_name": "Howard Fiedler", "contact_id": "11362", "email": "howard.fiedler@spartaway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 13 [2026-04-07 11:22:46] Webhook received: Contact ID 11033 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+19056462828", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Price", "full_name": "Jane Price", "contact_id": "11033", "email": "janep@northlandfloral.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "2241", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 14 [2026-04-07 11:22:46] Webhook received: Contact ID 11083 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+16048592002", "retell_llm_dynamic_variables": { "first_name": "Michel", "last_name": "Beaudoin", "full_name": "Michel Beaudoin", "contact_id": "11083", "email": "michelb@northwestrubber.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call answered by Julian Roy, Director of Sales, intended contact Michel not reached", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 15 [2026-04-07 11:22:46] Webhook received: Contact ID 11246 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+16479576000", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Yurkiw", "full_name": "Lisa Yurkiw", "contact_id": "11246", "email": "lisa@ascend.partners", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14165670377\n2026-04-07 Dial no answer, phone: +14163266636", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 16 [2026-04-07 11:22:46] Webhook received: Contact ID 11028 [2026-04-07 11:22:46] Payload: { "from_number": "+14375237770", "to_number": "+18665172970", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Pulis", "full_name": "Jennifer Pulis", "contact_id": "11028", "email": "jpulis@thermor-ins.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "6117", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:46] Added to queue. Total in queue: 17 [2026-04-07 11:22:47] Webhook received: Contact ID 11461 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19058220412", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Mori", "full_name": "Derek Mori", "contact_id": "11461", "email": "dmori@cpus.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 18 [2026-04-07 11:22:47] Webhook received: Contact ID 11270 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+15869790500", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Zagar", "full_name": "David Zagar", "contact_id": "11270", "email": "davez@kbctools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for David about webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 19 [2026-04-07 11:22:47] Webhook received: Contact ID 11585 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19054750043", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Moreland", "full_name": "Ryan Moreland", "contact_id": "11585", "email": "ryan.moreland@brigholme.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 20 [2026-04-07 11:22:47] Webhook received: Contact ID 11273 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+15712761130", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Yamada", "full_name": "Dana Yamada", "contact_id": "11273", "email": "dana.yamada@pantheon-inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left by Dana from Pantheon Odyssey Technologies", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 21 [2026-04-07 11:22:47] Webhook received: Contact ID 10918 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+18667061991", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Davies", "full_name": "Eric Davies", "contact_id": "10918", "email": "eric.davies@execulink.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "7212", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 22 [2026-04-07 11:22:47] Webhook received: Contact ID 11525 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14166465232", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Kludjian", "full_name": "Kyle Kludjian", "contact_id": "11525", "email": "kkludjian@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 23 [2026-04-07 11:22:47] Webhook received: Contact ID 11582 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19058206150", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Lucas", "full_name": "Scott Lucas", "contact_id": "11582", "email": "scott@techspan.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail of Scott Lucas\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 24 [2026-04-07 11:22:47] Webhook received: Contact ID 11244 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19058273737", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Fox", "full_name": "Jim Fox", "contact_id": "11244", "email": "jfox@mancor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call not answered, operator not available\n2026 Apr 07 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 25 [2026-04-07 11:22:47] Webhook received: Contact ID 11199 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19059459661", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Roper", "full_name": "Michael Roper", "contact_id": "11199", "email": "mroper@handling.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16137697157", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Webhook received: Contact ID 11031 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+15195785761", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Schroeder", "full_name": "David Schroeder", "contact_id": "11031", "email": "dschroeder@markssupply.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 26 [2026-04-07 11:22:47] Added to queue. Total in queue: 27 [2026-04-07 11:22:47] Webhook received: Contact ID 10968 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14809932650", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Cahill", "full_name": "Jason Cahill", "contact_id": "10968", "email": "jason.cahill@vensure.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 28 [2026-04-07 11:22:47] Webhook received: Contact ID 11156 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+12128680900", "retell_llm_dynamic_variables": { "first_name": "Jill", "last_name": "Davidson", "full_name": "Jill Davidson", "contact_id": "11156", "email": "jdavidson@vitechinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail for Mitchell Baker\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 29 [2026-04-07 11:22:47] Webhook received: Contact ID 11185 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "St\u00e9phan", "last_name": "Galarneau", "full_name": "St\u00e9phan Galarneau", "contact_id": "11185", "email": "sgalarneau@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 30 [2026-04-07 11:22:47] Webhook received: Contact ID 11072 [2026-04-07 11:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19055672000", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Lively", "full_name": "Michael Lively", "contact_id": "11072", "email": "mlively@gyptech.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Michael Lively", "extension": "239", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:47] Added to queue. Total in queue: 31 [2026-04-07 11:22:48] Webhook received: Contact ID 11424 [2026-04-07 11:22:48] Payload: { "from_number": "+14375237770", "to_number": "+18009658541", "retell_llm_dynamic_variables": { "first_name": "Jackelyn", "last_name": "Skudra", "full_name": "Jackelyn Skudra", "contact_id": "11424", "email": "jackelyns@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:02:59-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:48] Added to queue. Total in queue: 32 [2026-04-07 11:22:48] Webhook received: Contact ID 11646 [2026-04-07 11:22:48] Payload: { "from_number": "+14375237770", "to_number": "+16139629577", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Hall", "full_name": "Matt Hall", "contact_id": "11646", "email": "matthew.h@safestart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail for Matt Hall, attempted to leave message and asked for callback time\n2026 Apr 02 call reached voicemail, no message left by agent\n2026 Apr 07 call reached voicemail, no message left", "extension": "396", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:48] Added to queue. Total in queue: 33 [2026-04-07 11:22:48] Webhook received: Contact ID 10840 [2026-04-07 11:22:48] Payload: { "from_number": "+14375237770", "to_number": "+19054120500", "retell_llm_dynamic_variables": { "first_name": "Levi", "last_name": "Brown", "full_name": "Levi Brown", "contact_id": "10840", "email": "levi.brown@lakesidecontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19054120457", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:48] Webhook received: Contact ID 11668 [2026-04-07 11:22:48] Payload: { "from_number": "+14375237770", "to_number": "+14165950000", "retell_llm_dynamic_variables": { "first_name": "Sacha", "last_name": "Diab", "full_name": "Sacha Diab", "contact_id": "11668", "email": "sacha.diab@points.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:48] Added to queue. Total in queue: 34 [2026-04-07 11:22:48] Added to queue. Total in queue: 35 [2026-04-07 11:22:48] Webhook received: Contact ID 11000 [2026-04-07 11:22:48] Payload: { "from_number": "+14375237770", "to_number": "+15192490508", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Susanna", "full_name": "Ryan Susanna", "contact_id": "11000", "email": "rsusanna@logisense.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:48] Added to queue. Total in queue: 36 [2026-04-07 11:22:48] Webhook received: Contact ID 11027 [2026-04-07 11:22:48] Payload: { "from_number": "+14375237770", "to_number": "+12264761578", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Thor", "full_name": "Evan Thor", "contact_id": "11027", "email": "evan.thor@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +12264761578\n2026 Apr 07 call lasted 1 second, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:48] Added to queue. Total in queue: 37 [2026-04-07 11:22:49] Webhook received: Contact ID 11230 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19052654500", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Herdman", "full_name": "Karl Herdman", "contact_id": "11230", "email": "karl_herdman@conair.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, Carl Herdman answered", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 38 [2026-04-07 11:22:49] Webhook received: Contact ID 11041 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Davin", "last_name": "Juusola", "full_name": "Davin Juusola", "contact_id": "11041", "email": "djuusola@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 39 [2026-04-07 11:22:49] Webhook received: Contact ID 11384 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19057933525", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Henry", "full_name": "David Henry", "contact_id": "11384", "email": "david@chargerlogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for David about webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 40 [2026-04-07 11:22:49] Webhook received: Contact ID 11180 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+14162994000", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Dimopoulos", "full_name": "Peter Dimopoulos", "contact_id": "11180", "email": "peter@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "327", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 41 [2026-04-07 11:22:49] Webhook received: Contact ID 11471 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+13472274635", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Forsyth", "full_name": "Steve Forsyth", "contact_id": "11471", "email": "sforsyth@ffl-group.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +19057020272\n2026-04-02 dial busy, phone: +13472274635\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 42 [2026-04-07 11:22:49] Webhook received: Contact ID 11068 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19056600969", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Baksh", "full_name": "Sabrina Baksh", "contact_id": "11068", "email": "sbaksh@upstreamworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Sabrina Baxter at Upstream Works Software\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "365", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 43 [2026-04-07 11:22:49] Webhook received: Contact ID 11148 [2026-04-07 11:22:49] Payload: { "from_number": "+14375237770", "to_number": "+17177676531", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Nicholson", "full_name": "Karl Nicholson", "contact_id": "11148", "email": "karl.nicholson@bcc-hvac.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no direct contact with Karl", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:22:49] Added to queue. Total in queue: 44 [2026-04-07 11:27:50] Webhook received: Contact ID 10886 [2026-04-07 11:27:50] Payload: { "from_number": "+14375237770", "to_number": "+19056722030", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Papa", "full_name": "Diana Papa", "contact_id": "10886", "email": "dpapa@jsquared.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:50] Added to queue. Total in queue: 1 [2026-04-07 11:27:50] Webhook received: Contact ID 11367 [2026-04-07 11:27:50] Payload: { "from_number": "+14375237770", "to_number": "+19058569311", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Hurd", "full_name": "Michael Hurd", "contact_id": "11367", "email": "mhurd@robertson-electric.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:50] Added to queue. Total in queue: 2 [2026-04-07 11:27:51] Webhook received: Contact ID 10965 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15196699454", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Murray", "full_name": "Jeremy Murray", "contact_id": "10965", "email": "jeremy.murray@premierequipment.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 3 [2026-04-07 11:27:51] Webhook received: Contact ID 11291 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+18772953472", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Bevilacqua", "full_name": "David Bevilacqua", "contact_id": "11291", "email": "david.bevilacqua@legrand.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 4 [2026-04-07 11:27:51] Webhook received: Contact ID 11416 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+19054752555", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Cluff", "full_name": "Julie Cluff", "contact_id": "11416", "email": "jcluff@zwilling.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +12892904523", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 5 [2026-04-07 11:27:51] Webhook received: Contact ID 11243 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+16082037620", "retell_llm_dynamic_variables": { "first_name": "Markus", "last_name": "Gunn", "full_name": "Markus Gunn", "contact_id": "11243", "email": "mgunn@magix.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 6 [2026-04-07 11:27:51] Webhook received: Contact ID 11233 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+19053362862", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Scripnick", "full_name": "Jamie Scripnick", "contact_id": "11233", "email": "jscripnick@ircoautomation.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 7 [2026-04-07 11:27:51] Webhook received: Contact ID 11080 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+18002349072", "retell_llm_dynamic_variables": { "first_name": "Guy", "last_name": "Tremblay", "full_name": "Guy Tremblay", "contact_id": "11080", "email": "gtremblay@beyondtrust.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to confirm identity and invite to webinar, no clear response from contact", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 8 [2026-04-07 11:27:51] Webhook received: Contact ID 11656 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+18883951025", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Sutherland", "full_name": "Rob Sutherland", "contact_id": "11656", "email": "rsutherland@integrityadvocate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Webhook received: Contact ID 11034 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15198962430", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Boccabella", "full_name": "Doug Boccabella", "contact_id": "11034", "email": "doug@liftsafeinspections.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 9 [2026-04-07 11:27:51] Added to queue. Total in queue: 10 [2026-04-07 11:27:51] Webhook received: Contact ID 11017 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15192551600", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "O'Neill", "full_name": "Jim O'Neill", "contact_id": "11017", "email": "jim@green-processing.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to processing company, reached automated system, no human answer", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 11 [2026-04-07 11:27:51] Webhook received: Contact ID 10953 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+13143420500", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Dorcas", "full_name": "Peter Dorcas", "contact_id": "10953", "email": "peter.dorcas@spireenergy.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +15196205875\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 12 [2026-04-07 11:27:51] Webhook received: Contact ID 10996 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15198505269", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Ward", "full_name": "Robert Ward", "contact_id": "10996", "email": "rward@lbmx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 13 [2026-04-07 11:27:51] Webhook received: Contact ID 11586 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+17054446654", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Murphy", "full_name": "Pamela Murphy", "contact_id": "11586", "email": "p.murphy@agnora.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 14 [2026-04-07 11:27:51] Webhook received: Contact ID 11568 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15714806579", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Vizzacchero", "full_name": "Evan Vizzacchero", "contact_id": "11568", "email": "evan.vizzacchero@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +16474949732\n2026-04-02 dial busy, phone: +16474949732", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 15 [2026-04-07 11:27:51] Webhook received: Contact ID 11257 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+18557524787", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Carter", "full_name": "Kevin Carter", "contact_id": "11257", "email": "kevin.carter@plcgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 16 [2026-04-07 11:27:51] Webhook received: Contact ID 11123 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+19295755459", "retell_llm_dynamic_variables": { "first_name": "Sam", "last_name": "Smith", "full_name": "Sam Smith", "contact_id": "11123", "email": "samsmith@code-brew.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19295755459", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 17 [2026-04-07 11:27:51] Webhook received: Contact ID 11493 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+12485942396", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Glendon", "full_name": "Mike Glendon", "contact_id": "11493", "email": "mglendon@shiftdigital.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 18 [2026-04-07 11:27:51] Webhook received: Contact ID 11045 [2026-04-07 11:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15197639292", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Boyle", "full_name": "Doug Boyle", "contact_id": "11045", "email": "dboyle@mandel.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:51] Added to queue. Total in queue: 19 [2026-04-07 11:27:52] Webhook received: Contact ID 11350 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+14168004747", "retell_llm_dynamic_variables": { "first_name": "Nikolas", "last_name": "Petridis", "full_name": "Nikolas Petridis", "contact_id": "11350", "email": "npetridis@iristel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 20 [2026-04-07 11:27:52] Webhook received: Contact ID 11563 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+19055649235", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Terzievski", "full_name": "Peter Terzievski", "contact_id": "11563", "email": "peter@xcelsource.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 21 [2026-04-07 11:27:52] Webhook received: Contact ID 11372 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+15065766128", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Fenton", "full_name": "Rick Fenton", "contact_id": "11372", "email": "rick.fenton@spartaway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Rick with Sparta\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 22 [2026-04-07 11:27:52] Webhook received: Contact ID 11006 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+15199460800", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Lukas", "full_name": "Paul Lukas", "contact_id": "11006", "email": "paul.l@technophar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call went to voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 23 [2026-04-07 11:27:52] Webhook received: Contact ID 11096 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+19056257377", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Grubor", "full_name": "David Grubor", "contact_id": "11096", "email": "dgrubor@sdrdistribution.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "245", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 24 [2026-04-07 11:27:52] Webhook received: Contact ID 10836 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+12679426000", "retell_llm_dynamic_variables": { "first_name": "Leane", "last_name": "Solomon", "full_name": "Leane Solomon", "contact_id": "10836", "email": "leane.solomon@answernet.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 25 [2026-04-07 11:27:52] Webhook received: Contact ID 11490 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+18667451900", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Joubran", "full_name": "Michael Joubran", "contact_id": "11490", "email": "michael.joubran@tcn.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +12898407093\n2026-04-02 Dial no answer, phone: +12898407093", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 26 [2026-04-07 11:27:52] Webhook received: Contact ID 11327 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+15197652244", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Meadwell", "full_name": "Ryan Meadwell", "contact_id": "11327", "email": "ryanm@steelway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 27 [2026-04-07 11:27:52] Webhook received: Contact ID 11262 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+17637957681", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Hutter", "full_name": "John Hutter", "contact_id": "11262", "email": "john.hutter@calabrio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 28 [2026-04-07 11:27:52] Webhook received: Contact ID 11073 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+14162559494", "retell_llm_dynamic_variables": { "first_name": "Fred", "last_name": "Mikeska", "full_name": "Fred Mikeska", "contact_id": "11073", "email": "fred.mikeska@aclighting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Fred McKeska", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 29 [2026-04-07 11:27:52] Webhook received: Contact ID 10997 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+19056361711", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Zugrave", "full_name": "Greg Zugrave", "contact_id": "10997", "email": "greg@wheelkingtranshaul.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached full voicemail box, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 30 [2026-04-07 11:27:52] Webhook received: Contact ID 10939 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+15198222109", "retell_llm_dynamic_variables": { "first_name": "Geoff", "last_name": "Valeriote", "full_name": "Geoff Valeriote", "contact_id": "10939", "email": "gvaleriote@poly-nova.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "232", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 31 [2026-04-07 11:27:52] Webhook received: Contact ID 11460 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16045238665", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Anderson", "full_name": "Scott Anderson", "contact_id": "11460", "email": "msanderson@surewerx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 32 [2026-04-07 11:27:52] Webhook received: Contact ID 11593 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+18552377875", "retell_llm_dynamic_variables": { "first_name": "Shawn", "last_name": "Basak", "full_name": "Shawn Basak", "contact_id": "11593", "email": "shawn.basak@benevity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 33 [2026-04-07 11:27:52] Webhook received: Contact ID 10902 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+18885363025", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Catalano", "full_name": "Jeffrey Catalano", "contact_id": "10902", "email": "jcatalano@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 34 [2026-04-07 11:27:52] Webhook received: Contact ID 11203 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+14164455850", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Medeiros", "full_name": "Mark Medeiros", "contact_id": "11203", "email": "mmedeiros@kelk.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached general voicemail mailbox", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 35 [2026-04-07 11:27:52] Webhook received: Contact ID 11657 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16132873127", "retell_llm_dynamic_variables": { "first_name": "Randy", "last_name": "Bennett", "full_name": "Randy Bennett", "contact_id": "11657", "email": "rbennett@plascotechnologies.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail with message from Sharon at Omni", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 36 [2026-04-07 11:27:52] Webhook received: Contact ID 11511 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+14073519820", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Fife", "full_name": "Jeremy Fife", "contact_id": "11511", "email": "jfife@pcfsouvenirs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left", "extension": "8251", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 37 [2026-04-07 11:27:52] Webhook received: Contact ID 11599 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+19057276782", "retell_llm_dynamic_variables": { "first_name": "Nathan", "last_name": "Dunn", "full_name": "Nathan Dunn", "contact_id": "11599", "email": "nathand@commport.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left by agent Ellen", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 38 [2026-04-07 11:27:52] Webhook received: Contact ID 11038 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16045238665", "retell_llm_dynamic_variables": { "first_name": "Don", "last_name": "McLeod", "full_name": "Don McLeod", "contact_id": "11038", "email": "dmcleod@surewerx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 39 [2026-04-07 11:27:52] Webhook received: Contact ID 10903 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16132711010", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Hunter", "full_name": "Ryan Hunter", "contact_id": "10903", "email": "ryan.hunter@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 40 [2026-04-07 11:27:52] Webhook received: Contact ID 11256 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+14162221773", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Drohan", "full_name": "James Drohan", "contact_id": "11256", "email": "jdrohan@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 41 [2026-04-07 11:27:52] Webhook received: Contact ID 10916 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+18664373812", "retell_llm_dynamic_variables": { "first_name": "Pinal", "last_name": "Patel", "full_name": "Pinal Patel", "contact_id": "10916", "email": "ppatel@mirdigitalsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 42 [2026-04-07 11:27:52] Webhook received: Contact ID 10971 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+12142337114", "retell_llm_dynamic_variables": { "first_name": "Janine", "last_name": "Narvali", "full_name": "Janine Narvali", "contact_id": "10971", "email": "janine.narvali@appspace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact made\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 43 [2026-04-07 11:27:52] Webhook received: Contact ID 11353 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+19056029270", "retell_llm_dynamic_variables": { "first_name": "Nilson", "last_name": "Molina", "full_name": "Nilson Molina", "contact_id": "11353", "email": "nilson.molina@axiomatic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 44 [2026-04-07 11:27:52] Webhook received: Contact ID 11297 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+19714860022", "retell_llm_dynamic_variables": { "first_name": "Kirkland", "last_name": "Morris", "full_name": "Kirkland Morris", "contact_id": "11297", "email": "kirkland.morris@tntra.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 45 [2026-04-07 11:27:52] Webhook received: Contact ID 11105 [2026-04-07 11:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16048732782", "retell_llm_dynamic_variables": { "first_name": "Shane", "last_name": "Reed", "full_name": "Shane Reed", "contact_id": "11105", "email": "shane.reed@aquaticinformatics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:52] Added to queue. Total in queue: 46 [2026-04-07 11:27:53] Webhook received: Contact ID 11356 [2026-04-07 11:27:53] Payload: { "from_number": "+14375237770", "to_number": "+16046018000", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Hutzul", "full_name": "Nicole Hutzul", "contact_id": "11356", "email": "nichutzul@maximizer.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:53] Added to queue. Total in queue: 47 [2026-04-07 11:27:53] Webhook received: Contact ID 11655 [2026-04-07 11:27:53] Payload: { "from_number": "+14375237770", "to_number": "+16137456861", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Hall", "full_name": "Shannon Hall", "contact_id": "11655", "email": "shall@dustbane.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:53] Added to queue. Total in queue: 48 [2026-04-07 11:27:53] Webhook received: Contact ID 11665 [2026-04-07 11:27:53] Payload: { "from_number": "+14375237770", "to_number": "+19053631133", "retell_llm_dynamic_variables": { "first_name": "Jack", "last_name": "Langelaan", "full_name": "Jack Langelaan", "contact_id": "11665", "email": "jlangelaan@willsonintl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated menu and pressed 6 for inside sales, no live agent reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:00-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:27:53] Added to queue. Total in queue: 49 [2026-04-07 11:32:49] Webhook received: Contact ID 11109 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+14433066394", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Flynn", "full_name": "Mark Flynn", "contact_id": "11109", "email": "mark.flynn@alimentiv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 10 [2026-04-07 11:32:49] Webhook received: Contact ID 10969 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Cassels", "full_name": "George Cassels", "contact_id": "10969", "email": "gcassels@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 11 [2026-04-07 11:32:49] Webhook received: Contact ID 11512 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+14164607099", "retell_llm_dynamic_variables": { "first_name": "Jarrod", "last_name": "Stewart", "full_name": "Jarrod Stewart", "contact_id": "11512", "email": "jarrods@eiko.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 12 [2026-04-07 11:32:49] Webhook received: Contact ID 11590 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+14162221773", "retell_llm_dynamic_variables": { "first_name": "Rich", "last_name": "Gould", "full_name": "Rich Gould", "contact_id": "11590", "email": "rgould@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 13 [2026-04-07 11:32:49] Webhook received: Contact ID 11272 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+14168823194", "retell_llm_dynamic_variables": { "first_name": "Hank", "last_name": "Van Der Giessen", "full_name": "Hank Van Der Giessen", "contact_id": "11272", "email": "hank@fiberc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact available\n2026 Apr 02 call forwarded to voicemail, no conversation\n2026 Apr 07 call reached voicemail for Hank Vandergiesen", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 14 [2026-04-07 11:32:49] Webhook received: Contact ID 11010 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+156996464627", "retell_llm_dynamic_variables": { "first_name": "Nelson", "last_name": "Silva", "full_name": "Nelson Silva", "contact_id": "11010", "email": "nsilva@massilly.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15197613868\n2026 Apr 02 call reached voicemail of Rob Stimpa after navigating IVR\n2026-04-07 invalid phone destination, phone: +15197613868", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 15 [2026-04-07 11:32:49] Webhook received: Contact ID 11409 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+141644812", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Merekoulias", "full_name": "Jim Merekoulias", "contact_id": "11409", "email": "jim.merekoulias@shelley.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 16 [2026-04-07 11:32:49] Webhook received: Contact ID 10849 [2026-04-07 11:32:49] Webhook received: Contact ID 11248 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+14166298267", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "McMullen", "full_name": "Jeff McMullen", "contact_id": "11248", "email": "jeff.mcmullen@welbilt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 no answer from contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+17735513093", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Wenger", "full_name": "David Wenger", "contact_id": "10849", "email": "dwenger@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 17 [2026-04-07 11:32:49] Added to queue. Total in queue: 18 [2026-04-07 11:32:49] Webhook received: Contact ID 11359 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+18887109976", "retell_llm_dynamic_variables": { "first_name": "Navin", "last_name": "Persaud", "full_name": "Navin Persaud", "contact_id": "11359", "email": "navin.persaud@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T11:03:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 19 [2026-04-07 11:32:49] Webhook received: Contact ID 10907 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+12403067106", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Carew", "full_name": "Mike Carew", "contact_id": "10907", "email": "mike.carew@networkinv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 20 [2026-04-07 11:32:49] Webhook received: Contact ID 11613 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+190587613", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Howlett", "full_name": "Jaime Howlett", "contact_id": "11613", "email": "jhowlett@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 21 [2026-04-07 11:32:49] Webhook received: Contact ID 11399 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+16318447504", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Beedie", "full_name": "Deborah Beedie", "contact_id": "11399", "email": "deposits@lhhknightsbridge.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 22 [2026-04-07 11:32:49] Webhook received: Contact ID 11474 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+16042023657", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Lazar", "full_name": "Ryan Lazar", "contact_id": "11474", "email": "ryan.lazar@forsta.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 23 [2026-04-07 11:32:49] Webhook received: Contact ID 11618 [2026-04-07 11:32:49] Payload: { "from_number": "+14375237770", "to_number": "+19545734334", "retell_llm_dynamic_variables": { "first_name": "Eyal", "last_name": "Kleiner", "full_name": "Eyal Kleiner", "contact_id": "11618", "email": "eyal.kleiner@darkslope.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail with no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:49] Added to queue. Total in queue: 24 [2026-04-07 11:32:50] Webhook received: Contact ID 11098 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+18645931661", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Moloney", "full_name": "John Moloney", "contact_id": "11098", "email": "john@qnx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system, no human interaction\n2026 Apr 07 call reached voicemail and automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 25 [2026-04-07 11:32:50] Webhook received: Contact ID 11018 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+14162019061", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Krell", "full_name": "Mike Krell", "contact_id": "11018", "email": "mkrell@trailcon.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Trailcon Leasing, navigated IVR but no human reached, call ended due to inactivity\n2026 Apr 07 outbound call reached IVR but no human answered", "extension": "3224", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 26 [2026-04-07 11:32:50] Webhook received: Contact ID 11069 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+15186507140", "retell_llm_dynamic_variables": { "first_name": "Jerry", "last_name": "Bucher", "full_name": "Jerry Bucher", "contact_id": "11069", "email": "jbucher@b3intelligence.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 27 [2026-04-07 11:32:50] Webhook received: Contact ID 10834 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+14162558563", "retell_llm_dynamic_variables": { "first_name": "Lui", "last_name": "Dilauro", "full_name": "Lui Dilauro", "contact_id": "10834", "email": "ldilauro@darcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail after attempting to connect to Tim Tips Van", "extension": "", "toronto_current_time": "2026-04-07T11:03:13-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Webhook received: Contact ID 10957 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+16507047174", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "McDonald", "full_name": "Kevin McDonald", "contact_id": "10957", "email": "kmcdonald@plume.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 28 [2026-04-07 11:32:50] Added to queue. Total in queue: 29 [2026-04-07 11:32:50] Webhook received: Contact ID 11574 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+19052081149", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Brunet", "full_name": "Richard Brunet", "contact_id": "11574", "email": "rbrunet@goldenwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 30 [2026-04-07 11:32:50] Webhook received: Contact ID 11643 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+161398637482", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Becker", "full_name": "Justin Becker", "contact_id": "11643", "email": "jbecker@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16143916356", "extension": "8", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 31 [2026-04-07 11:32:50] Webhook received: Contact ID 11421 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+16139629577", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Baughman", "full_name": "Jason Baughman", "contact_id": "11421", "email": "jason.b@safestart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:08-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 32 [2026-04-07 11:32:50] Webhook received: Contact ID 10852 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+16138627305", "retell_llm_dynamic_variables": { "first_name": "Evgenia", "last_name": "Apelfeld", "full_name": "Evgenia Apelfeld", "contact_id": "10852", "email": "eapelfeld@mbm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:17:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 33 [2026-04-07 11:32:50] Webhook received: Contact ID 11606 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+17273205371", "retell_llm_dynamic_variables": { "first_name": "Mavis", "last_name": "Hunter", "full_name": "Mavis Hunter", "contact_id": "11606", "email": "mavis.hunter@passiondental.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 34 [2026-04-07 11:32:50] Webhook received: Contact ID 11379 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+14166561555", "retell_llm_dynamic_variables": { "first_name": "Lorenzo", "last_name": "Di Donato", "full_name": "Lorenzo Di Donato", "contact_id": "11379", "email": "lorenzo@faema.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +14166561555\n2026 Apr 07 voicemail reached, message left for Lorenzo regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T11:17:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 35 [2026-04-07 11:32:50] Webhook received: Contact ID 11091 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+17809983771", "retell_llm_dynamic_variables": { "first_name": "Joshua", "last_name": "Ince", "full_name": "Joshua Ince", "contact_id": "11091", "email": "jince@guardianchem.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15138083315\n2026-04-02 dial busy, phone: +17809983771", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 36 [2026-04-07 11:32:50] Webhook received: Contact ID 11548 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+16472978836", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Rose", "full_name": "Michael Rose", "contact_id": "11548", "email": "mrose@apexanalytix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 37 [2026-04-07 11:32:50] Webhook received: Contact ID 11615 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+14164713346", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Watt", "full_name": "Jason Watt", "contact_id": "11615", "email": "jason.watt@biyorkcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 38 [2026-04-07 11:32:50] Webhook received: Contact ID 11355 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+188878212", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Hanna", "full_name": "George Hanna", "contact_id": "11355", "email": "george@jmtconsultants.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Webhook received: Contact ID 11369 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+18142801303", "retell_llm_dynamic_variables": { "first_name": "Randy", "last_name": "Pletcher", "full_name": "Randy Pletcher", "contact_id": "11369", "email": "rpletcher@graymont.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 39 [2026-04-07 11:32:50] Added to queue. Total in queue: 40 [2026-04-07 11:32:50] Webhook received: Contact ID 11279 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+190568112", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Hulzebosch", "full_name": "Dan Hulzebosch", "contact_id": "11279", "email": "dhulzebosch@itipacksystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 41 [2026-04-07 11:32:50] Webhook received: Contact ID 11427 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+19052208316", "retell_llm_dynamic_variables": { "first_name": "Ian", "last_name": "Bell", "full_name": "Ian Bell", "contact_id": "11427", "email": "ibell@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no answer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 42 [2026-04-07 11:32:50] Webhook received: Contact ID 11404 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+130693312", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Frail", "full_name": "John Frail", "contact_id": "11404", "email": "john.frail@bdm.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 43 [2026-04-07 11:32:50] Webhook received: Contact ID 10868 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+15197371459", "retell_llm_dynamic_variables": { "first_name": "Sean", "last_name": "Whitfield", "full_name": "Sean Whitfield", "contact_id": "10868", "email": "sean@lincolnlasersolutions.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16022570407\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 44 [2026-04-07 11:32:50] Webhook received: Contact ID 11450 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+16045173890", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Warren", "full_name": "Eric Warren", "contact_id": "11450", "email": "ewarren@herculesfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +16045173890\n2026 Apr 07 call initiated but disconnected immediately", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 45 [2026-04-07 11:32:50] Webhook received: Contact ID 11238 [2026-04-07 11:32:50] Payload: { "from_number": "+14375237770", "to_number": "+14164592799", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Peterson", "full_name": "Jeff Peterson", "contact_id": "11238", "email": "jpeterson@confederationfreezers.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, no message left\n2026 Apr 07 contact not available, reached voicemail", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:50] Added to queue. Total in queue: 46 [2026-04-07 11:32:51] Webhook received: Contact ID 11407 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+190545713", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Miller", "full_name": "Jeff Miller", "contact_id": "11407", "email": "jmiller@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 47 [2026-04-07 11:32:51] Webhook received: Contact ID 11144 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+17802891980", "retell_llm_dynamic_variables": { "first_name": "Keri", "last_name": "Haley", "full_name": "Keri Haley", "contact_id": "11144", "email": "keri@elitewf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call initiated but no answer", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 48 [2026-04-07 11:32:51] Webhook received: Contact ID 11222 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+18002630230", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Tomalin", "full_name": "Kevin Tomalin", "contact_id": "11222", "email": "kevin.tomalin@westbrookgreenhouses.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T11:03:12-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 49 [2026-04-07 11:32:51] Webhook received: Contact ID 10896 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+19172175374", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Steinberg", "full_name": "Robin Steinberg", "contact_id": "10896", "email": "robin.steinberg@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Webhook received: Contact ID 11322 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+14165105246", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Longmire", "full_name": "Stephen Longmire", "contact_id": "11322", "email": "slongmire@hughes-decorr.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Kim Barton voicemail\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 50 [2026-04-07 11:32:51] Webhook received: Contact ID 11348 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+14164442345", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Chronis", "full_name": "Peter Chronis", "contact_id": "11348", "email": "pchronis@winters.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 51 [2026-04-07 11:32:51] Added to queue. Total in queue: 52 [2026-04-07 11:32:51] Webhook received: Contact ID 11260 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+18666446144", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Barr", "full_name": "John Barr", "contact_id": "11260", "email": "jbarr@gologistics.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 53 [2026-04-07 11:32:51] Webhook received: Contact ID 11351 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+18432428107", "retell_llm_dynamic_variables": { "first_name": "Phill", "last_name": "Bartlett", "full_name": "Phill Bartlett", "contact_id": "11351", "email": "phill.bartlett@hoist.tech", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:17:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 54 [2026-04-07 11:32:51] Webhook received: Contact ID 11020 [2026-04-07 11:32:51] Payload: { "from_number": "+14375237770", "to_number": "+19056760400", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Davis", "full_name": "John Davis", "contact_id": "11020", "email": "jdavis@tsubaki.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T11:03:07-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:51] Added to queue. Total in queue: 55 [2026-04-07 11:32:52] Webhook received: Contact ID 11589 [2026-04-07 11:32:52] Payload: { "from_number": "+14375237770", "to_number": "+15164560200", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Schafer", "full_name": "Rick Schafer", "contact_id": "11589", "email": "rick@innvotronics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:01-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:52] Added to queue. Total in queue: 56 [2026-04-07 11:32:52] Webhook received: Contact ID 10979 [2026-04-07 11:32:52] Payload: { "from_number": "+14375237770", "to_number": "+16042448387", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Giese", "full_name": "Karen Giese", "contact_id": "10979", "email": "karen.giese@transoftsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:03:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:32:52] Added to queue. Total in queue: 57 [2026-04-07 11:37:44] Webhook received: Contact ID 10840 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14162098085", "retell_llm_dynamic_variables": { "first_name": "Levi", "last_name": "Brown", "full_name": "Levi Brown", "contact_id": "10840", "email": "levi.brown@lakesidecontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19054120457", "extension": "", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 6 [2026-04-07 11:37:44] Webhook received: Contact ID 10918 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+15196027084", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Davies", "full_name": "Eric Davies", "contact_id": "10918", "email": "eric.davies@execulink.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "7212", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Webhook received: Contact ID 11270 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+19058786789", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Zagar", "full_name": "David Zagar", "contact_id": "11270", "email": "davez@kbctools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for David about webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 7 [2026-04-07 11:37:44] Added to queue. Total in queue: 8 [2026-04-07 11:37:44] Webhook received: Contact ID 11461 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+19058475061", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Mori", "full_name": "Derek Mori", "contact_id": "11461", "email": "dmori@cpus.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 9 [2026-04-07 11:37:44] Webhook received: Contact ID 11336 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14372328191", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Pedias", "full_name": "Peter Pedias", "contact_id": "11336", "email": "ppedias@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 10 [2026-04-07 11:37:44] Webhook received: Contact ID 11180 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14162208353", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Dimopoulos", "full_name": "Peter Dimopoulos", "contact_id": "11180", "email": "peter@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "327", "toronto_current_time": "2026-04-07T11:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 11 [2026-04-07 11:37:44] Webhook received: Contact ID 11000 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+15192121630", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Susanna", "full_name": "Ryan Susanna", "contact_id": "11000", "email": "rsusanna@logisense.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 12 [2026-04-07 11:37:44] Webhook received: Contact ID 11646 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+15198521773", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Hall", "full_name": "Matt Hall", "contact_id": "11646", "email": "matthew.h@safestart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail for Matt Hall, attempted to leave message and asked for callback time\n2026 Apr 02 call reached voicemail, no message left by agent\n2026 Apr 07 call reached voicemail, no message left", "extension": "396", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 13 [2026-04-07 11:37:44] Webhook received: Contact ID 11199 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16137697157", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Roper", "full_name": "Michael Roper", "contact_id": "11199", "email": "mroper@handling.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16137697157", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 14 [2026-04-07 11:37:44] Webhook received: Contact ID 11230 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14168077059", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Herdman", "full_name": "Karl Herdman", "contact_id": "11230", "email": "karl_herdman@conair.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, Carl Herdman answered", "extension": "", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 15 [2026-04-07 11:37:44] Webhook received: Contact ID 11068 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14169880752", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Baksh", "full_name": "Sabrina Baksh", "contact_id": "11068", "email": "sbaksh@upstreamworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Sabrina Baxter at Upstream Works Software\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "365", "toronto_current_time": "2026-04-07T11:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 16 [2026-04-07 11:37:44] Webhook received: Contact ID 11362 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+13603056443", "retell_llm_dynamic_variables": { "first_name": "Howard", "last_name": "Fiedler", "full_name": "Howard Fiedler", "contact_id": "11362", "email": "howard.fiedler@spartaway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 17 [2026-04-07 11:37:44] Webhook received: Contact ID 11041 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+151943213", "retell_llm_dynamic_variables": { "first_name": "Davin", "last_name": "Juusola", "full_name": "Davin Juusola", "contact_id": "11041", "email": "djuusola@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 18 [2026-04-07 11:37:44] Webhook received: Contact ID 11342 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14167271901", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Ingham", "full_name": "Paul Ingham", "contact_id": "11342", "email": "pingham@thermogenicsboilers.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 19 [2026-04-07 11:37:44] Webhook received: Contact ID 11244 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+190582712", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Fox", "full_name": "Jim Fox", "contact_id": "11244", "email": "jfox@mancor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call not answered, operator not available\n2026 Apr 07 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 20 [2026-04-07 11:37:44] Webhook received: Contact ID 11585 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+141697913", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Moreland", "full_name": "Ryan Moreland", "contact_id": "11585", "email": "ryan.moreland@brigholme.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 21 [2026-04-07 11:37:44] Webhook received: Contact ID 11471 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+19057020272", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Forsyth", "full_name": "Steve Forsyth", "contact_id": "11471", "email": "sforsyth@ffl-group.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +19057020272\n2026-04-02 dial busy, phone: +13472274635\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 22 [2026-04-07 11:37:44] Webhook received: Contact ID 10968 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+15198307573", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Cahill", "full_name": "Jason Cahill", "contact_id": "10968", "email": "jason.cahill@vensure.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 23 [2026-04-07 11:37:44] Webhook received: Contact ID 11273 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+170339213", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Yamada", "full_name": "Dana Yamada", "contact_id": "11273", "email": "dana.yamada@pantheon-inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left by Dana from Pantheon Odyssey Technologies", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 24 [2026-04-07 11:37:44] Webhook received: Contact ID 11424 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+198912311", "retell_llm_dynamic_variables": { "first_name": "Jackelyn", "last_name": "Skudra", "full_name": "Jackelyn Skudra", "contact_id": "11424", "email": "jackelyns@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Webhook received: Contact ID 11028 [2026-04-07 11:37:44] Payload: { "from_number": "+14375237770", "to_number": "+18663213", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Pulis", "full_name": "Jennifer Pulis", "contact_id": "11028", "email": "jpulis@thermor-ins.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "6117", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:44] Added to queue. Total in queue: 25 [2026-04-07 11:37:44] Added to queue. Total in queue: 26 [2026-04-07 11:37:45] Webhook received: Contact ID 11072 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+12892885556", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Lively", "full_name": "Michael Lively", "contact_id": "11072", "email": "mlively@gyptech.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Michael Lively", "extension": "239", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 27 [2026-04-07 11:37:45] Webhook received: Contact ID 11156 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+19054764083", "retell_llm_dynamic_variables": { "first_name": "Jill", "last_name": "Davidson", "full_name": "Jill Davidson", "contact_id": "11156", "email": "jdavidson@vitechinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail for Mitchell Baker\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 28 [2026-04-07 11:37:45] Webhook received: Contact ID 11083 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+15143868968", "retell_llm_dynamic_variables": { "first_name": "Michel", "last_name": "Beaudoin", "full_name": "Michel Beaudoin", "contact_id": "11083", "email": "michelb@northwestrubber.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call answered by Julian Roy, Director of Sales, intended contact Michel not reached", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 29 [2026-04-07 11:37:45] Webhook received: Contact ID 11148 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+14166185633", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Nicholson", "full_name": "Karl Nicholson", "contact_id": "11148", "email": "karl.nicholson@bcc-hvac.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no direct contact with Karl", "extension": "", "toronto_current_time": "2026-04-07T11:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 30 [2026-04-07 11:37:45] Webhook received: Contact ID 11430 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+19056957590", "retell_llm_dynamic_variables": { "first_name": "Helen", "last_name": "Tsantsoulas", "full_name": "Helen Tsantsoulas", "contact_id": "11430", "email": "htsantsoulas@densify.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19056957590\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 31 [2026-04-07 11:37:45] Webhook received: Contact ID 11031 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+151957912", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Schroeder", "full_name": "David Schroeder", "contact_id": "11031", "email": "dschroeder@markssupply.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 32 [2026-04-07 11:37:45] Webhook received: Contact ID 11525 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+17252554598", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Kludjian", "full_name": "Kyle Kludjian", "contact_id": "11525", "email": "kkludjian@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 33 [2026-04-07 11:37:45] Webhook received: Contact ID 11384 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+17049003088", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Henry", "full_name": "David Henry", "contact_id": "11384", "email": "david@chargerlogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for David about webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T11:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 34 [2026-04-07 11:37:45] Webhook received: Contact ID 11027 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+14166659000", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Thor", "full_name": "Evan Thor", "contact_id": "11027", "email": "evan.thor@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +12264761578\n2026 Apr 07 call lasted 1 second, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 35 [2026-04-07 11:37:45] Webhook received: Contact ID 11668 [2026-04-07 11:37:45] Payload: { "from_number": "+14375237770", "to_number": "+14165282373", "retell_llm_dynamic_variables": { "first_name": "Sacha", "last_name": "Diab", "full_name": "Sacha Diab", "contact_id": "11668", "email": "sacha.diab@points.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:45] Added to queue. Total in queue: 36 [2026-04-07 11:37:46] Webhook received: Contact ID 9848 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14038610865", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Santangelo", "full_name": "Michael Santangelo", "contact_id": "9848", "email": "michael.santangelo@cccsab.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T11:10:21-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 37 [2026-04-07 11:37:46] Webhook received: Contact ID 9853 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14038365469", "retell_llm_dynamic_variables": { "first_name": "Quinn", "last_name": "MacMaster", "full_name": "Quinn MacMaster", "contact_id": "9853", "email": "qmacmaster@acebeveragegroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:10:22-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 38 [2026-04-07 11:37:46] Webhook received: Contact ID 11582 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+16044200425", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Lucas", "full_name": "Scott Lucas", "contact_id": "11582", "email": "scott@techspan.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail of Scott Lucas\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 39 [2026-04-07 11:37:46] Webhook received: Contact ID 11246 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14165670377", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Yurkiw", "full_name": "Lisa Yurkiw", "contact_id": "11246", "email": "lisa@ascend.partners", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14165670377\n2026-04-07 Dial no answer, phone: +14163266636", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 40 [2026-04-07 11:37:46] Webhook received: Contact ID 11185 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14165661666", "retell_llm_dynamic_variables": { "first_name": "St\u00e9phan", "last_name": "Galarneau", "full_name": "St\u00e9phan Galarneau", "contact_id": "11185", "email": "sgalarneau@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 41 [2026-04-07 11:37:46] Webhook received: Contact ID 11033 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+19053215852", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Price", "full_name": "Jane Price", "contact_id": "11033", "email": "janep@northlandfloral.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "2241", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 42 [2026-04-07 11:37:46] Webhook received: Contact ID 11139 [2026-04-07 11:37:46] Payload: { "from_number": "+14375237770", "to_number": "+12055415205", "retell_llm_dynamic_variables": { "first_name": "Meagan", "last_name": "Williams", "full_name": "Meagan Williams", "contact_id": "11139", "email": "meagan.williams@saviynt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:37:46] Added to queue. Total in queue: 43 [2026-04-07 11:42:49] Webhook received: Contact ID 11297 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+16475005061", "retell_llm_dynamic_variables": { "first_name": "Kirkland", "last_name": "Morris", "full_name": "Kirkland Morris", "contact_id": "11297", "email": "kirkland.morris@tntra.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 8 [2026-04-07 11:42:49] Webhook received: Contact ID 11367 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+19055013104", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Hurd", "full_name": "Michael Hurd", "contact_id": "11367", "email": "mhurd@robertson-electric.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 9 [2026-04-07 11:42:49] Webhook received: Contact ID 11599 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+19059995320", "retell_llm_dynamic_variables": { "first_name": "Nathan", "last_name": "Dunn", "full_name": "Nathan Dunn", "contact_id": "11599", "email": "nathand@commport.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left by agent Ellen", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 10 [2026-04-07 11:42:49] Webhook received: Contact ID 11123 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+19295000848", "retell_llm_dynamic_variables": { "first_name": "Sam", "last_name": "Smith", "full_name": "Sam Smith", "contact_id": "11123", "email": "samsmith@code-brew.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19295755459", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 11 [2026-04-07 11:42:49] Webhook received: Contact ID 11655 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+161374612", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Hall", "full_name": "Shannon Hall", "contact_id": "11655", "email": "shall@dustbane.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T11:27:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 12 [2026-04-07 11:42:49] Webhook received: Contact ID 11568 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+16474949732", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Vizzacchero", "full_name": "Evan Vizzacchero", "contact_id": "11568", "email": "evan.vizzacchero@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +16474949732\n2026-04-02 dial busy, phone: +16474949732", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 13 [2026-04-07 11:42:49] Webhook received: Contact ID 11256 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+19059463883", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Drohan", "full_name": "James Drohan", "contact_id": "11256", "email": "jdrohan@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 14 [2026-04-07 11:42:49] Webhook received: Contact ID 11096 [2026-04-07 11:42:49] Payload: { "from_number": "+14375237770", "to_number": "+16472027850", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Grubor", "full_name": "David Grubor", "contact_id": "11096", "email": "dgrubor@sdrdistribution.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "245", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:49] Added to queue. Total in queue: 15 [2026-04-07 11:42:50] Webhook received: Contact ID 11416 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+12892904523", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Cluff", "full_name": "Julie Cluff", "contact_id": "11416", "email": "jcluff@zwilling.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +12892904523", "extension": "", "toronto_current_time": "2026-04-07T11:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 16 [2026-04-07 11:42:50] Webhook received: Contact ID 11372 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+13525882801", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Fenton", "full_name": "Rick Fenton", "contact_id": "11372", "email": "rick.fenton@spartaway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Rick with Sparta\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 17 [2026-04-07 11:42:50] Webhook received: Contact ID 11006 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+151972711", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Lukas", "full_name": "Paul Lukas", "contact_id": "11006", "email": "paul.l@technophar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call went to voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 18 [2026-04-07 11:42:50] Webhook received: Contact ID 11657 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+116132913", "retell_llm_dynamic_variables": { "first_name": "Randy", "last_name": "Bennett", "full_name": "Randy Bennett", "contact_id": "11657", "email": "rbennett@plascotechnologies.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail with message from Sharon at Omni", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 19 [2026-04-07 11:42:50] Webhook received: Contact ID 11656 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+18642484024", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Sutherland", "full_name": "Rob Sutherland", "contact_id": "11656", "email": "rsutherland@integrityadvocate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 20 [2026-04-07 11:42:50] Webhook received: Contact ID 11233 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+12898341884", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Scripnick", "full_name": "Jamie Scripnick", "contact_id": "11233", "email": "jscripnick@ircoautomation.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 21 [2026-04-07 11:42:50] Webhook received: Contact ID 11665 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+14169314499", "retell_llm_dynamic_variables": { "first_name": "Jack", "last_name": "Langelaan", "full_name": "Jack Langelaan", "contact_id": "11665", "email": "jlangelaan@willsonintl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated menu and pressed 6 for inside sales, no live agent reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Webhook received: Contact ID 10902 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+175421913", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Catalano", "full_name": "Jeffrey Catalano", "contact_id": "10902", "email": "jcatalano@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 22 [2026-04-07 11:42:50] Added to queue. Total in queue: 23 [2026-04-07 11:42:50] Webhook received: Contact ID 11460 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+18477178470", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Anderson", "full_name": "Scott Anderson", "contact_id": "11460", "email": "msanderson@surewerx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 24 [2026-04-07 11:42:50] Webhook received: Contact ID 10939 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+15198298727", "retell_llm_dynamic_variables": { "first_name": "Geoff", "last_name": "Valeriote", "full_name": "Geoff Valeriote", "contact_id": "10939", "email": "gvaleriote@poly-nova.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "232", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 25 [2026-04-07 11:42:50] Webhook received: Contact ID 11073 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+15183219672", "retell_llm_dynamic_variables": { "first_name": "Fred", "last_name": "Mikeska", "full_name": "Fred Mikeska", "contact_id": "11073", "email": "fred.mikeska@aclighting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Fred McKeska", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 26 [2026-04-07 11:42:50] Webhook received: Contact ID 11045 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+151976312", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Boyle", "full_name": "Doug Boyle", "contact_id": "11045", "email": "dboyle@mandel.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 27 [2026-04-07 11:42:50] Webhook received: Contact ID 10886 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+16134161305", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Papa", "full_name": "Diana Papa", "contact_id": "10886", "email": "dpapa@jsquared.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 28 [2026-04-07 11:42:50] Webhook received: Contact ID 11017 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+1115211", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "O'Neill", "full_name": "Jim O'Neill", "contact_id": "11017", "email": "jim@green-processing.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to processing company, reached automated system, no human answer", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 29 [2026-04-07 11:42:50] Webhook received: Contact ID 11105 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+14848662877", "retell_llm_dynamic_variables": { "first_name": "Shane", "last_name": "Reed", "full_name": "Shane Reed", "contact_id": "11105", "email": "shane.reed@aquaticinformatics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 30 [2026-04-07 11:42:50] Webhook received: Contact ID 11243 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+19054712", "retell_llm_dynamic_variables": { "first_name": "Markus", "last_name": "Gunn", "full_name": "Markus Gunn", "contact_id": "11243", "email": "mgunn@magix.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-07T11:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 31 [2026-04-07 11:42:50] Webhook received: Contact ID 11034 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+12262401718", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Boccabella", "full_name": "Doug Boccabella", "contact_id": "11034", "email": "doug@liftsafeinspections.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 32 [2026-04-07 11:42:50] Webhook received: Contact ID 11586 [2026-04-07 11:42:50] Payload: { "from_number": "+14375237770", "to_number": "+14165245094", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Murphy", "full_name": "Pamela Murphy", "contact_id": "11586", "email": "p.murphy@agnora.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:50] Added to queue. Total in queue: 33 [2026-04-07 11:42:51] Webhook received: Contact ID 11257 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+190572612", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Carter", "full_name": "Kevin Carter", "contact_id": "11257", "email": "kevin.carter@plcgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 34 [2026-04-07 11:42:51] Webhook received: Contact ID 11593 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+13125418003", "retell_llm_dynamic_variables": { "first_name": "Shawn", "last_name": "Basak", "full_name": "Shawn Basak", "contact_id": "11593", "email": "shawn.basak@benevity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 35 [2026-04-07 11:42:51] Webhook received: Contact ID 11563 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+19058128955", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Terzievski", "full_name": "Peter Terzievski", "contact_id": "11563", "email": "peter@xcelsource.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 36 [2026-04-07 11:42:51] Webhook received: Contact ID 10916 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+15854336592", "retell_llm_dynamic_variables": { "first_name": "Pinal", "last_name": "Patel", "full_name": "Pinal Patel", "contact_id": "10916", "email": "ppatel@mirdigitalsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 37 [2026-04-07 11:42:51] Webhook received: Contact ID 11080 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+19024181149", "retell_llm_dynamic_variables": { "first_name": "Guy", "last_name": "Tremblay", "full_name": "Guy Tremblay", "contact_id": "11080", "email": "gtremblay@beyondtrust.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to confirm identity and invite to webinar, no clear response from contact", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 38 [2026-04-07 11:42:51] Webhook received: Contact ID 10953 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+115196205875", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Dorcas", "full_name": "Peter Dorcas", "contact_id": "10953", "email": "peter.dorcas@spireenergy.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +15196205875\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 39 [2026-04-07 11:42:51] Webhook received: Contact ID 10997 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+13304790677", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Zugrave", "full_name": "Greg Zugrave", "contact_id": "10997", "email": "greg@wheelkingtranshaul.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached full voicemail box, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 40 [2026-04-07 11:42:51] Webhook received: Contact ID 11353 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+11905613", "retell_llm_dynamic_variables": { "first_name": "Nilson", "last_name": "Molina", "full_name": "Nilson Molina", "contact_id": "11353", "email": "nilson.molina@axiomatic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 41 [2026-04-07 11:42:51] Webhook received: Contact ID 10836 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+14162346754", "retell_llm_dynamic_variables": { "first_name": "Leane", "last_name": "Solomon", "full_name": "Leane Solomon", "contact_id": "10836", "email": "leane.solomon@answernet.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 42 [2026-04-07 11:42:51] Webhook received: Contact ID 10971 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+12267491244", "retell_llm_dynamic_variables": { "first_name": "Janine", "last_name": "Narvali", "full_name": "Janine Narvali", "contact_id": "10971", "email": "janine.narvali@appspace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact made\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 43 [2026-04-07 11:42:51] Webhook received: Contact ID 11350 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+14162771976", "retell_llm_dynamic_variables": { "first_name": "Nikolas", "last_name": "Petridis", "full_name": "Nikolas Petridis", "contact_id": "11350", "email": "npetridis@iristel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 44 [2026-04-07 11:42:51] Webhook received: Contact ID 11262 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+18474946066", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Hutter", "full_name": "John Hutter", "contact_id": "11262", "email": "john.hutter@calabrio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 45 [2026-04-07 11:42:51] Webhook received: Contact ID 10903 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+12055865790", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Hunter", "full_name": "Ryan Hunter", "contact_id": "10903", "email": "ryan.hunter@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Webhook received: Contact ID 11327 [2026-04-07 11:42:51] Added to queue. Total in queue: 46 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+151976513", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Meadwell", "full_name": "Ryan Meadwell", "contact_id": "11327", "email": "ryanm@steelway.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 47 [2026-04-07 11:42:51] Webhook received: Contact ID 11490 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+12898407093", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Joubran", "full_name": "Michael Joubran", "contact_id": "11490", "email": "michael.joubran@tcn.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +12898407093\n2026-04-02 Dial no answer, phone: +12898407093", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 48 [2026-04-07 11:42:51] Webhook received: Contact ID 11511 [2026-04-07 11:42:51] Payload: { "from_number": "+14375237770", "to_number": "+12102642161", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Fife", "full_name": "Jeremy Fife", "contact_id": "11511", "email": "jfife@pcfsouvenirs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left", "extension": "8251", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:51] Added to queue. Total in queue: 49 [2026-04-07 11:42:52] Webhook received: Contact ID 10996 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+151985112", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Ward", "full_name": "Robert Ward", "contact_id": "10996", "email": "rward@lbmx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 50 [2026-04-07 11:42:52] Webhook received: Contact ID 11493 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+19057877036", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Glendon", "full_name": "Mike Glendon", "contact_id": "11493", "email": "mglendon@shiftdigital.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 51 [2026-04-07 11:42:52] Webhook received: Contact ID 10965 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+15196713", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Murray", "full_name": "Jeremy Murray", "contact_id": "10965", "email": "jeremy.murray@premierequipment.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T11:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 52 [2026-04-07 11:42:52] Webhook received: Contact ID 11038 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+15193170602", "retell_llm_dynamic_variables": { "first_name": "Don", "last_name": "McLeod", "full_name": "Don McLeod", "contact_id": "11038", "email": "dmcleod@surewerx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 53 [2026-04-07 11:42:52] Webhook received: Contact ID 11291 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+14167689300", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Bevilacqua", "full_name": "David Bevilacqua", "contact_id": "11291", "email": "david.bevilacqua@legrand.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 54 [2026-04-07 11:42:52] Webhook received: Contact ID 11203 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+14164320072", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Medeiros", "full_name": "Mark Medeiros", "contact_id": "11203", "email": "mmedeiros@kelk.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached general voicemail mailbox", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 55 [2026-04-07 11:42:52] Webhook received: Contact ID 11356 [2026-04-07 11:42:52] Payload: { "from_number": "+14375237770", "to_number": "+19493943468", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Hutzul", "full_name": "Nicole Hutzul", "contact_id": "11356", "email": "nichutzul@maximizer.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:27:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:42:52] Added to queue. Total in queue: 56 [2026-04-07 11:47:45] Webhook received: Contact ID 11260 [2026-04-07 11:47:45] Payload: { "from_number": "+14375237770", "to_number": "+19054832419", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Barr", "full_name": "John Barr", "contact_id": "11260", "email": "jbarr@gologistics.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:45] Added to queue. Total in queue: 10 [2026-04-07 11:47:45] Webhook received: Contact ID 11399 [2026-04-07 11:47:45] Payload: { "from_number": "+14375237770", "to_number": "+14169284558", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Beedie", "full_name": "Deborah Beedie", "contact_id": "11399", "email": "deposits@lhhknightsbridge.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:45] Added to queue. Total in queue: 11 [2026-04-07 11:47:45] Webhook received: Contact ID 11590 [2026-04-07 11:47:45] Payload: { "from_number": "+14375237770", "to_number": "+14164326579", "retell_llm_dynamic_variables": { "first_name": "Rich", "last_name": "Gould", "full_name": "Rich Gould", "contact_id": "11590", "email": "rgould@quantumlifecycle.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:45] Added to queue. Total in queue: 12 [2026-04-07 11:47:45] Webhook received: Contact ID 10957 [2026-04-07 11:47:45] Payload: { "from_number": "+14375237770", "to_number": "+15198813", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "McDonald", "full_name": "Kevin McDonald", "contact_id": "10957", "email": "kmcdonald@plume.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:45] Added to queue. Total in queue: 13 [2026-04-07 11:47:46] Webhook received: Contact ID 10834 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+14163098619", "retell_llm_dynamic_variables": { "first_name": "Lui", "last_name": "Dilauro", "full_name": "Lui Dilauro", "contact_id": "10834", "email": "ldilauro@darcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail after attempting to connect to Tim Tips Van", "extension": "", "toronto_current_time": "2026-04-07T11:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 14 [2026-04-07 11:47:46] Webhook received: Contact ID 11091 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+18662559942", "retell_llm_dynamic_variables": { "first_name": "Joshua", "last_name": "Ince", "full_name": "Joshua Ince", "contact_id": "11091", "email": "jince@guardianchem.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15138083315\n2026-04-02 dial busy, phone: +17809983771", "extension": "", "toronto_current_time": "2026-04-07T11:32:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 15 [2026-04-07 11:47:46] Webhook received: Contact ID 11348 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+16477291776", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Chronis", "full_name": "Peter Chronis", "contact_id": "11348", "email": "pchronis@winters.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 16 [2026-04-07 11:47:46] Webhook received: Contact ID 11020 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+190567612", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Davis", "full_name": "John Davis", "contact_id": "11020", "email": "jdavis@tsubaki.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T11:32:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 17 [2026-04-07 11:47:46] Webhook received: Contact ID 10969 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+19199353762", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Cassels", "full_name": "George Cassels", "contact_id": "10969", "email": "gcassels@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 18 [2026-04-07 11:47:46] Webhook received: Contact ID 10979 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+15035451547", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Giese", "full_name": "Karen Giese", "contact_id": "10979", "email": "karen.giese@transoftsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 19 [2026-04-07 11:47:46] Webhook received: Contact ID 11421 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+180026812", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Baughman", "full_name": "Jason Baughman", "contact_id": "11421", "email": "jason.b@safestart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 20 [2026-04-07 11:47:46] Webhook received: Contact ID 11589 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+15867644534", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Schafer", "full_name": "Rick Schafer", "contact_id": "11589", "email": "rick@innvotronics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T11:32:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 21 [2026-04-07 11:47:46] Webhook received: Contact ID 11359 [2026-04-07 11:47:46] Payload: { "from_number": "+14375237770", "to_number": "+16474172127", "retell_llm_dynamic_variables": { "first_name": "Navin", "last_name": "Persaud", "full_name": "Navin Persaud", "contact_id": "11359", "email": "navin.persaud@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T11:32:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:46] Added to queue. Total in queue: 22 [2026-04-07 11:47:47] Webhook received: Contact ID 11222 [2026-04-07 11:47:47] Payload: { "from_number": "+14375237770", "to_number": "+141625512", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Tomalin", "full_name": "Kevin Tomalin", "contact_id": "11222", "email": "kevin.tomalin@westbrookgreenhouses.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T11:32:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 11:47:47] Added to queue. Total in queue: 23 [2026-04-07 12:02:47] Webhook received: Contact ID 10877 [2026-04-07 12:02:47] Payload: { "from_number": "+14375237770", "to_number": "+19024782211", "retell_llm_dynamic_variables": { "first_name": "Sheldon", "last_name": "Gouthro", "full_name": "Sheldon Gouthro", "contact_id": "10877", "email": "sheldong@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no live contact made\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:32:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:02:47] Added to queue. Total in queue: 1 [2026-04-07 12:02:47] Webhook received: Contact ID 9838 [2026-04-07 12:02:47] Payload: { "from_number": "+14375237770", "to_number": "+14036189439", "retell_llm_dynamic_variables": { "first_name": "Todd", "last_name": "Heavisides", "full_name": "Todd Heavisides", "contact_id": "9838", "email": "theavisides@onestreamsoftware.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:20:25-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:02:47] Added to queue. Total in queue: 2 [2026-04-07 12:02:47] Webhook received: Contact ID 9509 [2026-04-07 12:02:47] Payload: { "from_number": "+14375237770", "to_number": "+19028024906", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Gray", "full_name": "Rachel Gray", "contact_id": "9509", "email": "rachel.g@gatekeeperhq.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, no human interaction\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 reached Kelsey Waite instead of Rachel, voicemail reached\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:32:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:02:47] Added to queue. Total in queue: 3 [2026-04-07 12:02:47] Webhook received: Contact ID 9832 [2026-04-07 12:02:47] Payload: { "from_number": "+14375237770", "to_number": "+14038805066", "retell_llm_dynamic_variables": { "first_name": "Evelyn", "last_name": "Onuschuk", "full_name": "Evelyn Onuschuk", "contact_id": "9832", "email": "evelyn@pantheradental.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:02:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:02:47] Added to queue. Total in queue: 4 [2026-04-07 12:17:51] Webhook received: Contact ID 9509 [2026-04-07 12:17:51] Payload: { "from_number": "+14375237770", "to_number": "+16043598603", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Gray", "full_name": "Rachel Gray", "contact_id": "9509", "email": "rachel.g@gatekeeperhq.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, no human interaction\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 reached Kelsey Waite instead of Rachel, voicemail reached\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T12:02:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:17:51] Added to queue. Total in queue: 1 [2026-04-07 12:17:51] Webhook received: Contact ID 10877 [2026-04-07 12:17:51] Payload: { "from_number": "+14375237770", "to_number": "+19024685353", "retell_llm_dynamic_variables": { "first_name": "Sheldon", "last_name": "Gouthro", "full_name": "Sheldon Gouthro", "contact_id": "10877", "email": "sheldong@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no live contact made\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T12:02:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:17:51] Added to queue. Total in queue: 2 [2026-04-07 12:17:51] Webhook received: Contact ID 9838 [2026-04-07 12:17:51] Payload: { "from_number": "+14375237770", "to_number": "+12483421541", "retell_llm_dynamic_variables": { "first_name": "Todd", "last_name": "Heavisides", "full_name": "Todd Heavisides", "contact_id": "9838", "email": "theavisides@onestreamsoftware.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T12:02:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:17:51] Added to queue. Total in queue: 3 [2026-04-07 12:37:47] Webhook received: Contact ID 11400 [2026-04-07 12:37:47] Payload: { "from_number": "+14375237770", "to_number": "+16043186532", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Tong", "full_name": "James Tong", "contact_id": "11400", "email": "jtong@tbicom.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T14:57:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 12:37:47] Added to queue. Total in queue: 1 [2026-04-07 13:02:48] Webhook received: Contact ID 10701 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14165200212", "retell_llm_dynamic_variables": { "first_name": "Logan", "last_name": "Feldman", "full_name": "Logan Feldman", "contact_id": "10701", "email": "lfeldman@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 1 [2026-04-07 13:02:48] Webhook received: Contact ID 9800 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14169087161", "retell_llm_dynamic_variables": { "first_name": "Amal", "last_name": "Alarakhia", "full_name": "Amal Alarakhia", "contact_id": "9800", "email": "aalarakhia@springliving.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 2 [2026-04-07 13:02:48] Webhook received: Contact ID 11642 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16178350605", "retell_llm_dynamic_variables": { "first_name": "Gilad", "last_name": "Ben-Shach", "full_name": "Gilad Ben-Shach", "contact_id": "11642", "email": "gilad.ben-shach@quantum-machines.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:49:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 3 [2026-04-07 13:02:48] Webhook received: Contact ID 9351 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16043157323", "retell_llm_dynamic_variables": { "first_name": "Victor", "last_name": "Goncalves", "full_name": "Victor Goncalves", "contact_id": "9351", "email": "v.goncalves@aib-kunstmann.de", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 4 [2026-04-07 13:02:48] Webhook received: Contact ID 9723 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16042556150", "retell_llm_dynamic_variables": { "first_name": "Kerry", "last_name": "Benson", "full_name": "Kerry Benson", "contact_id": "9723", "email": "kerry@danicabrands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "212", "toronto_current_time": "2026-04-02T15:27:16-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 5 [2026-04-07 13:02:48] Webhook received: Contact ID 9929 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+12267572133", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Jelich", "full_name": "Andrew Jelich", "contact_id": "9929", "email": "andrew.jelich@thecronosgroup.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail of Colin Kelly at The Kronos Group", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 6 [2026-04-07 13:02:48] Webhook received: Contact ID 11112 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+14383982968", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Bouillet", "full_name": "Eric Bouillet", "contact_id": "11112", "email": "eric.bouillet@sennchem.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:41:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 7 [2026-04-07 13:02:48] Webhook received: Contact ID 10613 [2026-04-07 13:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16472374959", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Popham", "full_name": "Jon Popham", "contact_id": "10613", "email": "jon.popham@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:54:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:48] Added to queue. Total in queue: 8 [2026-04-07 13:02:49] Webhook received: Contact ID 9674 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+13654404014", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Ciardullo", "full_name": "Mike Ciardullo", "contact_id": "9674", "email": "mciardullo@northstarwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 9 [2026-04-07 13:02:49] Webhook received: Contact ID 10173 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14169973058", "retell_llm_dynamic_variables": { "first_name": "Cleber", "last_name": "Souza", "full_name": "Cleber Souza", "contact_id": "10173", "email": "csouza@obsglobal.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T10:59:23-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 10 [2026-04-07 13:02:49] Webhook received: Contact ID 9430 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16043151387", "retell_llm_dynamic_variables": { "first_name": "Nitin", "last_name": "Kohli", "full_name": "Nitin Kohli", "contact_id": "9430", "email": "nkohli@bulldogbag.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 11 [2026-04-07 13:02:49] Webhook received: Contact ID 9642 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16044174768", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Bekar", "full_name": "Ryan Bekar", "contact_id": "9642", "email": "ryan.bekar@uplight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T15:27:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 12 [2026-04-07 13:02:49] Webhook received: Contact ID 9651 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14162544541", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Benton", "full_name": "John Benton", "contact_id": "9651", "email": "jbenton@eastpenncanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 13 [2026-04-07 13:02:49] Webhook received: Contact ID 10657 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16048034713", "retell_llm_dynamic_variables": { "first_name": "Kent", "last_name": "Brown", "full_name": "Kent Brown", "contact_id": "10657", "email": "kbrown@abovealllighting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 14 [2026-04-07 13:02:49] Webhook received: Contact ID 11439 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16042204287", "retell_llm_dynamic_variables": { "first_name": "Les", "last_name": "Krutz", "full_name": "Les Krutz", "contact_id": "11439", "email": "les.krutz@pacwestsystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no contact with Les", "extension": "", "toronto_current_time": "2026-04-02T12:36:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 15 [2026-04-07 13:02:49] Webhook received: Contact ID 10477 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15194955860", "retell_llm_dynamic_variables": { "first_name": "Jacob", "last_name": "Swyers", "full_name": "Jacob Swyers", "contact_id": "10477", "email": "jacob@wilride.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:49:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 16 [2026-04-07 13:02:49] Webhook received: Contact ID 9819 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+17782288430", "retell_llm_dynamic_variables": { "first_name": "Cameron", "last_name": "Kochorek", "full_name": "Cameron Kochorek", "contact_id": "9819", "email": "ckochorek@its.jnj.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:02:43-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 17 [2026-04-07 13:02:49] Webhook received: Contact ID 9858 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14164501004", "retell_llm_dynamic_variables": { "first_name": "Amir", "last_name": "Dayan", "full_name": "Amir Dayan", "contact_id": "9858", "email": "adayan@greenliant.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call answered by automated system, no human reached", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 18 [2026-04-07 13:02:49] Webhook received: Contact ID 10618 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16138673917", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Oviedo", "full_name": "Jason Oviedo", "contact_id": "10618", "email": "joviedo@spartanstaffing.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:54:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 19 [2026-04-07 13:02:49] Webhook received: Contact ID 10607 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12603853825", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Taylor", "full_name": "John Taylor", "contact_id": "10607", "email": "johnt@trusscore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of John Taylor", "extension": "", "toronto_current_time": "2026-04-02T15:54:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 20 [2026-04-07 13:02:49] Webhook received: Contact ID 9676 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15198802600", "retell_llm_dynamic_variables": { "first_name": "Luke", "last_name": "Kelly", "full_name": "Luke Kelly", "contact_id": "9676", "email": "lkelly@brocksolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "2669", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 21 [2026-04-07 13:02:49] Webhook received: Contact ID 10159 [2026-04-07 13:02:49] Webhook received: Contact ID 11591 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15875856062", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Mitiasova", "full_name": "Maria Mitiasova", "contact_id": "10159", "email": "mmitiasova@tektelic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, contact unavailable", "extension": "", "toronto_current_time": "2026-04-02T11:30:26-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12487977734", "retell_llm_dynamic_variables": { "first_name": "Dave", "last_name": "Patterson", "full_name": "Dave Patterson", "contact_id": "11591", "email": "dpatterson@maratech.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached general voicemail mailbox", "extension": "", "toronto_current_time": "2026-04-02T15:41:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 22 [2026-04-07 13:02:49] Added to queue. Total in queue: 23 [2026-04-07 13:02:49] Webhook received: Contact ID 10267 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14165087791", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Deschamps", "full_name": "Stephen Deschamps", "contact_id": "10267", "email": "deschamps@shopguard.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no engagement beyond initial message", "extension": "", "toronto_current_time": "2026-04-02T15:41:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 24 [2026-04-07 13:02:49] Webhook received: Contact ID 9656 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12894423867", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Hall", "full_name": "Joe Hall", "contact_id": "9656", "email": "joe.hall@360energy.net", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +14164343756", "extension": "", "toronto_current_time": "2026-04-02T15:54:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 25 [2026-04-07 13:02:49] Webhook received: Contact ID 11537 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+13653242896", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Field", "full_name": "Rob Field", "contact_id": "11537", "email": "rfield@alcanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +13653242896\n2026 Apr 02 call reached automated directory, no human contact found", "extension": "", "toronto_current_time": "2026-04-02T16:37:03-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 26 [2026-04-07 13:02:49] Webhook received: Contact ID 11283 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19059313003", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Dries", "full_name": "David Dries", "contact_id": "11283", "email": "ddries@arzonlimited.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation with David", "extension": "", "toronto_current_time": "2026-04-02T15:41:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 27 [2026-04-07 13:02:49] Webhook received: Contact ID 9699 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19057713800", "retell_llm_dynamic_variables": { "first_name": "Ilanit", "last_name": "Shapiro", "full_name": "Ilanit Shapiro", "contact_id": "9699", "email": "ilanit.shapiro@anatoliatile.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail prompt, no live person answered", "extension": "822", "toronto_current_time": "2026-04-02T15:49:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 28 [2026-04-07 13:02:49] Webhook received: Contact ID 9348 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14036203883", "retell_llm_dynamic_variables": { "first_name": "Trevor", "last_name": "Wakefield", "full_name": "Trevor Wakefield", "contact_id": "9348", "email": "trevor.wakefield@flyflair.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +12504915513\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T11:30:24-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 29 [2026-04-07 13:02:49] Webhook received: Contact ID 9434 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16042336339", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Engleson", "full_name": "Jim Engleson", "contact_id": "9434", "email": "jim.engleson@fibocom.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16042336339\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 30 [2026-04-07 13:02:49] Webhook received: Contact ID 10443 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14073391733", "retell_llm_dynamic_variables": { "first_name": "Henry", "last_name": "King", "full_name": "Henry King", "contact_id": "10443", "email": "hking@aethonaerial.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14073391733", "extension": "", "toronto_current_time": "2026-04-02T15:49:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 31 [2026-04-07 13:02:49] Webhook received: Contact ID 9560 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19054841289", "retell_llm_dynamic_variables": { "first_name": "Mitchell", "last_name": "Prentice", "full_name": "Mitchell Prentice", "contact_id": "9560", "email": "mitch@backbase.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 32 [2026-04-07 13:02:49] Webhook received: Contact ID 10742 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16046681705", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Romanish", "full_name": "Mark Romanish", "contact_id": "10742", "email": "mark.romanish@stemcell.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 33 [2026-04-07 13:02:49] Webhook received: Contact ID 11634 [2026-04-07 13:02:49] Webhook received: Contact ID 10687 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14167791483", "retell_llm_dynamic_variables": { "first_name": "Kristen", "last_name": "Neath", "full_name": "Kristen Neath", "contact_id": "10687", "email": "kneath@kineticsnoise.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 multiple attempts to reach Kristen through automated menu, no human contact established", "extension": "", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16477000025", "retell_llm_dynamic_variables": { "first_name": "Kamel", "last_name": "Allani", "full_name": "Kamel Allani", "contact_id": "11634", "email": "allani@telna.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +17027772500", "extension": "", "toronto_current_time": "2026-04-02T16:32:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 34 [2026-04-07 13:02:49] Webhook received: Contact ID 9486 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16047608431", "retell_llm_dynamic_variables": { "first_name": "Jo", "last_name": "Man", "full_name": "Jo Man", "contact_id": "9486", "email": "jo.man@satellogic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 35 [2026-04-07 13:02:49] Added to queue. Total in queue: 36 [2026-04-07 13:02:49] Webhook received: Contact ID 9662 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19054826517", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Coffey", "full_name": "Laura Coffey", "contact_id": "9662", "email": "laura.coffey@terago.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Webhook received: Contact ID 9316 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16134471999", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Dumont", "full_name": "Robert Dumont", "contact_id": "9316", "email": "robert.dumont@antenova.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:37:05-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 37 [2026-04-07 13:02:49] Webhook received: Contact ID 9365 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14039994032", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Rousseau", "full_name": "Tammy Rousseau", "contact_id": "9365", "email": "trousseau@mcleod-law.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, no live contact\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:30:24-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 38 [2026-04-07 13:02:49] Webhook received: Contact ID 10175 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14036608043", "retell_llm_dynamic_variables": { "first_name": "Russel", "last_name": "Reuser", "full_name": "Russel Reuser", "contact_id": "10175", "email": "rreuser@directdial.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated phone menu, no human contact found\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:30:29-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 39 [2026-04-07 13:02:49] Webhook received: Contact ID 11500 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14166297762", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Cincar", "full_name": "Andy Cincar", "contact_id": "11500", "email": "andy.cincar@mesca.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated phone system, no human interaction\n2026 Apr 02 call reached voicemail at Mitsubishi Electric phone system", "extension": "", "toronto_current_time": "2026-04-02T16:32:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Webhook received: Contact ID 10731 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+18102310508", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Andrzejewski", "full_name": "Mark Andrzejewski", "contact_id": "10731", "email": "mandrzejewski@lorex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:16-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 40 [2026-04-07 13:02:49] Webhook received: Contact ID 10326 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14168039535", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Merrigan", "full_name": "Emily Merrigan", "contact_id": "10326", "email": "emily@fusecreate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:41:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 41 [2026-04-07 13:02:49] Webhook received: Contact ID 10772 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15143593223", "retell_llm_dynamic_variables": { "first_name": "Marouan", "last_name": "Duhri", "full_name": "Marouan Duhri", "contact_id": "10772", "email": "mduhri@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 42 [2026-04-07 13:02:49] Webhook received: Contact ID 9521 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16043531959", "retell_llm_dynamic_variables": { "first_name": "Ron", "last_name": "German", "full_name": "Ron German", "contact_id": "9521", "email": "ron.german@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:18-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 43 [2026-04-07 13:02:49] Added to queue. Total in queue: 44 [2026-04-07 13:02:49] Added to queue. Total in queue: 45 [2026-04-07 13:02:49] Webhook received: Contact ID 10641 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12263778156", "retell_llm_dynamic_variables": { "first_name": "Kate", "last_name": "Aquino", "full_name": "Kate Aquino", "contact_id": "10641", "email": "kaquino@mascocanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +12263778156\n2026 Apr 02 call reached Masco Canada automated system and went to voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 46 [2026-04-07 13:02:49] Webhook received: Contact ID 11285 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19513153632", "retell_llm_dynamic_variables": { "first_name": "Lou", "last_name": "Leonardi", "full_name": "Lou Leonardi", "contact_id": "11285", "email": "lou.leonardi@infrapipes.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to InfraPipes Mississauga office, navigated IVR menu but no human reached", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 47 [2026-04-07 13:02:49] Webhook received: Contact ID 10250 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19052436010", "retell_llm_dynamic_variables": { "first_name": "Duane", "last_name": "Dorfman", "full_name": "Duane Dorfman", "contact_id": "10250", "email": "ddorfman@mcnairnpackaging.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to reach Duane Dorfman via company directory but no match found", "extension": "", "toronto_current_time": "2026-04-02T15:41:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 48 [2026-04-07 13:02:49] Webhook received: Contact ID 11176 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16026178918", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Passage", "full_name": "Nicole Passage", "contact_id": "11176", "email": "nicole.passage@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Qualifacts sales line, menu options navigated, no human reached\n2026-04-02 Dial no answer, phone: +14806220207", "extension": "", "toronto_current_time": "2026-04-02T11:30:27-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 49 [2026-04-07 13:02:49] Webhook received: Contact ID 9639 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14167715961", "retell_llm_dynamic_variables": { "first_name": "DuBarrington", "last_name": "Gray", "full_name": "DuBarrington Gray", "contact_id": "9639", "email": "dgray@remco.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:41:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 50 [2026-04-07 13:02:49] Webhook received: Contact ID 9514 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14168881694", "retell_llm_dynamic_variables": { "first_name": "Reid", "last_name": "Sisson", "full_name": "Reid Sisson", "contact_id": "9514", "email": "reid.sisson@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Reid regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T16:37:04-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 51 [2026-04-07 13:02:49] Webhook received: Contact ID 11390 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14168056698", "retell_llm_dynamic_variables": { "first_name": "Kirk", "last_name": "Binns", "full_name": "Kirk Binns", "contact_id": "11390", "email": "kbinns@medipharmlabs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message not left", "extension": "", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 52 [2026-04-07 13:02:49] Webhook received: Contact ID 9544 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12083135037", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Terry", "full_name": "Mike Terry", "contact_id": "9544", "email": "mike.terry@pivotree.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no message left\n2026 Apr 02 call reached voicemail, no direct contact with Mike", "extension": "", "toronto_current_time": "2026-04-02T11:30:27-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 53 [2026-04-07 13:02:49] Webhook received: Contact ID 10370 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14038170623", "retell_llm_dynamic_variables": { "first_name": "Sherida", "last_name": "German", "full_name": "Sherida German", "contact_id": "10370", "email": "sherida.german@ecostrat.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +14038170623\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-02T11:30:26-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 54 [2026-04-07 13:02:49] Webhook received: Contact ID 10405 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15147710473", "retell_llm_dynamic_variables": { "first_name": "Guillermo", "last_name": "Marquina", "full_name": "Guillermo Marquina", "contact_id": "10405", "email": "guillermo.marquina@revgogroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:49:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 55 [2026-04-07 13:02:49] Webhook received: Contact ID 10804 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19197683135", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Warnement", "full_name": "Michael Warnement", "contact_id": "10804", "email": "michael.warnement@stemcell.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 56 [2026-04-07 13:02:49] Webhook received: Contact ID 10331 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16132186964", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Haveman", "full_name": "Eric Haveman", "contact_id": "10331", "email": "eric.haveman@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T15:41:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 57 [2026-04-07 13:02:49] Webhook received: Contact ID 10653 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15182928477", "retell_llm_dynamic_variables": { "first_name": "Kristina", "last_name": "Bor\u0161tnik", "full_name": "Kristina Bor\u0161tnik", "contact_id": "10653", "email": "kborstnik@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 58 [2026-04-07 13:02:49] Webhook received: Contact ID 11402 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16048891112", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Kam", "full_name": "Maureen Kam", "contact_id": "11402", "email": "maureen.kam@kalelogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 59 [2026-04-07 13:02:49] Webhook received: Contact ID 11540 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+13474034045", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Baginski", "full_name": "Matthew Baginski", "contact_id": "11540", "email": "matthew.baginski@phoenixbiousa.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Webhook received: Contact ID 10660 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16048030277", "retell_llm_dynamic_variables": { "first_name": "Kevan", "last_name": "Buick", "full_name": "Kevan Buick", "contact_id": "10660", "email": "kbuick@novapole.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:16-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 60 [2026-04-07 13:02:49] Added to queue. Total in queue: 61 [2026-04-07 13:02:49] Webhook received: Contact ID 10753 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+18122129913", "retell_llm_dynamic_variables": { "first_name": "Marty", "last_name": "Rogers", "full_name": "Marty Rogers", "contact_id": "10753", "email": "marty.rogers@voyav.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 62 [2026-04-07 13:02:49] Webhook received: Contact ID 11032 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+13069334812", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Hughes", "full_name": "William Hughes", "contact_id": "11032", "email": "whughes@prairiemachine.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call answered by Shelby, William not available, voicemail reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "246", "toronto_current_time": "2026-04-02T11:30:25-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 63 [2026-04-07 13:02:49] Webhook received: Contact ID 9504 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16049929173", "retell_llm_dynamic_variables": { "first_name": "Pascal", "last_name": "Morschbach", "full_name": "Pascal Morschbach", "contact_id": "9504", "email": "pascal.morschbach@flowcate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call went to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:16-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 64 [2026-04-07 13:02:49] Webhook received: Contact ID 9686 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12896688864", "retell_llm_dynamic_variables": { "first_name": "Rich", "last_name": "Davidson", "full_name": "Rich Davidson", "contact_id": "9686", "email": "rich.davidson@hcetelecom.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:37:03-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Webhook received: Contact ID 9588 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+14164321626", "retell_llm_dynamic_variables": { "first_name": "Adrian", "last_name": "Chung", "full_name": "Adrian Chung", "contact_id": "9588", "email": "achung@bidgely.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +16479463441", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 65 [2026-04-07 13:02:49] Added to queue. Total in queue: 66 [2026-04-07 13:02:49] Webhook received: Contact ID 11518 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12507691711", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Byland", "full_name": "Mike Byland", "contact_id": "11518", "email": "mikeb@bylands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached for Mike Byland\n2026 Apr 02 call reached voicemail for Mike Byland", "extension": "", "toronto_current_time": "2026-04-02T12:36:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 67 [2026-04-07 13:02:49] Webhook received: Contact ID 10786 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16477274305", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Houghton", "full_name": "Mary Houghton", "contact_id": "10786", "email": "mhoughton@gunthermele.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:18-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 68 [2026-04-07 13:02:49] Webhook received: Contact ID 9388 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+19198400574", "retell_llm_dynamic_variables": { "first_name": "Joey", "last_name": "Brandone", "full_name": "Joey Brandone", "contact_id": "9388", "email": "jbrandone@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "74", "toronto_current_time": "2026-04-02T15:54:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 69 [2026-04-07 13:02:49] Webhook received: Contact ID 11389 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16043146037", "retell_llm_dynamic_variables": { "first_name": "Paige", "last_name": "Morrison", "full_name": "Paige Morrison", "contact_id": "11389", "email": "pmorrison@go-stryder.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Paige but went to voicemail", "extension": "", "toronto_current_time": "2026-04-02T12:36:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 70 [2026-04-07 13:02:49] Webhook received: Contact ID 9696 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12503070182", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Pass", "full_name": "Scott Pass", "contact_id": "9696", "email": "scott.pass@transdev.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail for Harmit Sartel, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:16-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 71 [2026-04-07 13:02:49] Webhook received: Contact ID 10312 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12262201311", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Gillingham", "full_name": "Emily Gillingham", "contact_id": "10312", "email": "emily.gillingham@sylogist.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:41:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 72 [2026-04-07 13:02:49] Webhook received: Contact ID 9799 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12508896649", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Robertson", "full_name": "Steve Robertson", "contact_id": "9799", "email": "steve.robertson@helmoperations.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached sales team voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 73 [2026-04-07 13:02:49] Webhook received: Contact ID 11639 [2026-04-07 13:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16467081837", "retell_llm_dynamic_variables": { "first_name": "Cam", "last_name": "Randell", "full_name": "Cam Randell", "contact_id": "11639", "email": "crandell@liftsafeinspections.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail and group company before connecting to Cam Randall", "extension": "", "toronto_current_time": "2026-04-02T10:59:23-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:49] Added to queue. Total in queue: 74 [2026-04-07 13:02:50] Webhook received: Contact ID 10187 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+16472312878", "retell_llm_dynamic_variables": { "first_name": "Curtis", "last_name": "Wohlfeld", "full_name": "Curtis Wohlfeld", "contact_id": "10187", "email": "cwohlfeld@newstore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T10:59:24-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 75 [2026-04-07 13:02:50] Webhook received: Contact ID 10306 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+12028625870", "retell_llm_dynamic_variables": { "first_name": "Edgar", "last_name": "Diaz", "full_name": "Edgar Diaz", "contact_id": "10306", "email": "ediaz@aei.org", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:41:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 76 [2026-04-07 13:02:50] Webhook received: Contact ID 10436 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+19059031427", "retell_llm_dynamic_variables": { "first_name": "Harry", "last_name": "Williams", "full_name": "Harry Williams", "contact_id": "10436", "email": "harry@greenspacehealth.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 attempted to reach contact via employee directory but no matches found", "extension": "", "toronto_current_time": "2026-04-02T15:49:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 77 [2026-04-07 13:02:50] Webhook received: Contact ID 11412 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+16044170578", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Brimacombe", "full_name": "Tyler Brimacombe", "contact_id": "11412", "email": "tyler.brimacombe@decibelcc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:36:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 78 [2026-04-07 13:02:50] Webhook received: Contact ID 9920 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+19143294089", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Green", "full_name": "Andrew Green", "contact_id": "9920", "email": "andrew.green@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 79 [2026-04-07 13:02:50] Webhook received: Contact ID 11174 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+17204840252", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hodgskiss", "full_name": "Rick Hodgskiss", "contact_id": "11174", "email": "rhodgskiss@atx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:30:27-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 80 [2026-04-07 13:02:50] Webhook received: Contact ID 10630 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+19057172711", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Shave", "full_name": "Justin Shave", "contact_id": "10630", "email": "jshave@novarihealth.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T15:54:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 81 [2026-04-07 13:02:50] Webhook received: Contact ID 9462 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+14374486344", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Mitchell", "full_name": "Evan Mitchell", "contact_id": "9462", "email": "e.mitchell@dpocentre.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:41:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 82 [2026-04-07 13:02:50] Webhook received: Contact ID 10649 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+16472995693", "retell_llm_dynamic_variables": { "first_name": "Kaveh", "last_name": "Khazra", "full_name": "Kaveh Khazra", "contact_id": "10649", "email": "kaveh.khazra@bounteous.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 83 [2026-04-07 13:02:50] Webhook received: Contact ID 10577 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+16104051447", "retell_llm_dynamic_variables": { "first_name": "Jordan", "last_name": "Maxim", "full_name": "Jordan Maxim", "contact_id": "10577", "email": "jmaxim1@routeone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no live person answered", "extension": "", "toronto_current_time": "2026-04-02T15:54:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 84 [2026-04-07 13:02:50] Webhook received: Contact ID 11115 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+14388169767", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Boznar", "full_name": "Andrew Boznar", "contact_id": "11115", "email": "andrew@veerplastics.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 reached voicemail", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 85 [2026-04-07 13:02:50] Webhook received: Contact ID 10745 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+16133411945", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Rogers", "full_name": "Mark Rogers", "contact_id": "10745", "email": "markr@daltco.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:21:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 86 [2026-04-07 13:02:50] Webhook received: Contact ID 9678 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+13605671323", "retell_llm_dynamic_variables": { "first_name": "Melisa", "last_name": "Kinney", "full_name": "Melisa Kinney", "contact_id": "9678", "email": "melisa.kinney@glendimplexamericas.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +13605671323\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 87 [2026-04-07 13:02:50] Webhook received: Contact ID 9809 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+15874395797", "retell_llm_dynamic_variables": { "first_name": "Naomi", "last_name": "Tercier", "full_name": "Naomi Tercier", "contact_id": "9809", "email": "ntercier@graymont.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, contact unavailable\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:30:25-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 88 [2026-04-07 13:02:50] Webhook received: Contact ID 9610 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+19055999959", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Baird", "full_name": "Rob Baird", "contact_id": "9610", "email": "rob.baird@intxlog.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:37:05-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 89 [2026-04-07 13:02:50] Webhook received: Contact ID 9843 [2026-04-07 13:02:50] Payload: { "from_number": "+14375237770", "to_number": "+12892210008", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Kahansky", "full_name": "Adam Kahansky", "contact_id": "9843", "email": "adam.kahansky@broadsign.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call went to voicemail, message left by user\n2026 Mar 31 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:32:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:50] Added to queue. Total in queue: 90 [2026-04-07 13:02:51] Webhook received: Contact ID 9472 [2026-04-07 13:02:51] Payload: { "from_number": "+14375237770", "to_number": "+13062278856", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Boyenko", "full_name": "Michael Boyenko", "contact_id": "9472", "email": "michael.boyenko@zyus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:30:24-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:51] Added to queue. Total in queue: 91 [2026-04-07 13:02:51] Webhook received: Contact ID 9810 [2026-04-07 13:02:51] Payload: { "from_number": "+14375237770", "to_number": "+16043410940", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Bickell", "full_name": "Aaron Bickell", "contact_id": "9810", "email": "a.bickell@viscon.eu", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call forwarded to voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-02T16:02:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:51] Added to queue. Total in queue: 92 [2026-04-07 13:02:51] Webhook received: Contact ID 10509 [2026-04-07 13:02:51] Payload: { "from_number": "+14375237770", "to_number": "+16042933223", "retell_llm_dynamic_variables": { "first_name": "Jocelyn", "last_name": "Cheah", "full_name": "Jocelyn Cheah", "contact_id": "10509", "email": "jcheah@kwl.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system with no human answer, multiple attempts to connect to reception unsuccessful", "extension": "", "toronto_current_time": "2026-04-02T15:27:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:51] Added to queue. Total in queue: 93 [2026-04-07 13:02:51] Webhook received: Contact ID 9329 [2026-04-07 13:02:51] Payload: { "from_number": "+14375237770", "to_number": "+19054671129", "retell_llm_dynamic_variables": { "first_name": "Tony", "last_name": "Moussa", "full_name": "Tony Moussa", "contact_id": "9329", "email": "moussa.tony@irvingconsumerproducts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail for Tony Moussa", "extension": "", "toronto_current_time": "2026-04-02T16:21:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:02:51] Added to queue. Total in queue: 94 [2026-04-07 13:07:46] Webhook received: Contact ID 11397 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16046033939", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Vaughan", "full_name": "Stephen Vaughan", "contact_id": "11397", "email": "svaughan@optos.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:27:18-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 61 [2026-04-07 13:07:46] Webhook received: Contact ID 9731 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12505853788", "retell_llm_dynamic_variables": { "first_name": "Lianne", "last_name": "Ketcheson", "full_name": "Lianne Ketcheson", "contact_id": "9731", "email": "liannek@avenirseniorliving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Avenir, multiple attempts to dial extension 109, no human reached", "extension": "109", "toronto_current_time": "2026-04-02T15:27:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 62 [2026-04-07 13:07:46] Webhook received: Contact ID 9474 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16042076207", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Britten-Yung", "full_name": "Jacqueline Britten-Yung", "contact_id": "9474", "email": "jacqueline.britten-yung@hitachienergy.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16042076207\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T15:27:16-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 63 [2026-04-07 13:07:46] Webhook received: Contact ID 9742 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17789388732", "retell_llm_dynamic_variables": { "first_name": "Gavin", "last_name": "Kihn", "full_name": "Gavin Kihn", "contact_id": "9742", "email": "gavin@vitrinemedia.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 contact answered but unable to talk, call went to voicemail", "extension": "", "toronto_current_time": "2026-04-02T16:02:43-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 64 [2026-04-07 13:07:46] Webhook received: Contact ID 9470 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16047656933", "retell_llm_dynamic_variables": { "first_name": "Patrick", "last_name": "Soo", "full_name": "Patrick Soo", "contact_id": "9470", "email": "p.soo@alarm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated IVR system, no human contact", "extension": "", "toronto_current_time": "2026-04-02T15:27:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 65 [2026-04-07 13:07:46] Webhook received: Contact ID 9547 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16042309967", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Ferguson", "full_name": "Jim Ferguson", "contact_id": "9547", "email": "jferguson@hso.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, Jim will call back", "extension": "", "toronto_current_time": "2026-04-02T15:27:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 66 [2026-04-07 13:07:46] Webhook received: Contact ID 10764 [2026-04-07 13:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17783311123", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Dickinson", "full_name": "Matthew Dickinson", "contact_id": "10764", "email": "matthewdickinson@builddirect.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:36:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:07:46] Added to queue. Total in queue: 67 [2026-04-07 13:17:46] Webhook received: Contact ID 9929 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14165040004", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Jelich", "full_name": "Andrew Jelich", "contact_id": "9929", "email": "andrew.jelich@thecronosgroup.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail of Colin Kelly at The Kronos Group\n2026 Apr 07 voicemail reached, message left as requested", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 1 [2026-04-07 13:17:46] Webhook received: Contact ID 9656 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14164343756", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Hall", "full_name": "Joe Hall", "contact_id": "9656", "email": "joe.hall@360energy.net", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +14164343756\n2026-04-07 invalid phone destination, phone: +12894423867", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 2 [2026-04-07 13:17:46] Webhook received: Contact ID 9651 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+19056194060", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Benton", "full_name": "John Benton", "contact_id": "9651", "email": "jbenton@eastpenncanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 3 [2026-04-07 13:17:46] Webhook received: Contact ID 9434 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+16044177402", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Engleson", "full_name": "Jim Engleson", "contact_id": "9434", "email": "jim.engleson@fibocom.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16042336339\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +16042336339", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 4 [2026-04-07 13:17:46] Webhook received: Contact ID 10326 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14163683873", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Merrigan", "full_name": "Emily Merrigan", "contact_id": "10326", "email": "emily@fusecreate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 5 [2026-04-07 13:17:46] Webhook received: Contact ID 11439 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+16045342060", "retell_llm_dynamic_variables": { "first_name": "Les", "last_name": "Krutz", "full_name": "Les Krutz", "contact_id": "11439", "email": "les.krutz@pacwestsystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no contact with Les\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 6 [2026-04-07 13:17:46] Webhook received: Contact ID 9642 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+13039534735", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Bekar", "full_name": "Ryan Bekar", "contact_id": "9642", "email": "ryan.bekar@uplight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 7 [2026-04-07 13:17:46] Webhook received: Contact ID 9858 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14082008078", "retell_llm_dynamic_variables": { "first_name": "Amir", "last_name": "Dayan", "full_name": "Amir Dayan", "contact_id": "9858", "email": "adayan@greenliant.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call answered by automated system, no human reached\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 8 [2026-04-07 13:17:46] Webhook received: Contact ID 10731 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+18884256739", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Andrzejewski", "full_name": "Mark Andrzejewski", "contact_id": "10731", "email": "mandrzejewski@lorex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 9 [2026-04-07 13:17:46] Webhook received: Contact ID 10443 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+12893375837", "retell_llm_dynamic_variables": { "first_name": "Henry", "last_name": "King", "full_name": "Henry King", "contact_id": "10443", "email": "hking@aethonaerial.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14073391733\n2026-04-07 Dial no answer, phone: +14073391733", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 10 [2026-04-07 13:17:46] Webhook received: Contact ID 10657 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+18662228866", "retell_llm_dynamic_variables": { "first_name": "Kent", "last_name": "Brown", "full_name": "Kent Brown", "contact_id": "10657", "email": "kbrown@abovealllighting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 11 [2026-04-07 13:17:46] Webhook received: Contact ID 9560 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+19054840388", "retell_llm_dynamic_variables": { "first_name": "Mitchell", "last_name": "Prentice", "full_name": "Mitchell Prentice", "contact_id": "9560", "email": "mitch@backbase.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 12 [2026-04-07 13:17:46] Webhook received: Contact ID 10173 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+12049820200", "retell_llm_dynamic_variables": { "first_name": "Cleber", "last_name": "Souza", "full_name": "Cleber Souza", "contact_id": "10173", "email": "csouza@obsglobal.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 13 [2026-04-07 13:17:46] Webhook received: Contact ID 11112 [2026-04-07 13:17:46] Payload: { "from_number": "+14375237770", "to_number": "+111438411", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Bouillet", "full_name": "Eric Bouillet", "contact_id": "11112", "email": "eric.bouillet@sennchem.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:46] Added to queue. Total in queue: 14 [2026-04-07 13:17:47] Webhook received: Contact ID 11537 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+15194572575", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Field", "full_name": "Rob Field", "contact_id": "11537", "email": "rfield@alcanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +13653242896\n2026 Apr 02 call reached automated directory, no human contact found\n2026-04-07 invalid phone destination, phone: +13653242896", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 15 [2026-04-07 13:17:47] Webhook received: Contact ID 10701 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+19793147547", "retell_llm_dynamic_variables": { "first_name": "Logan", "last_name": "Feldman", "full_name": "Logan Feldman", "contact_id": "10701", "email": "lfeldman@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 16 [2026-04-07 13:17:47] Webhook received: Contact ID 9316 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+10013107821076", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Dumont", "full_name": "Robert Dumont", "contact_id": "9316", "email": "robert.dumont@antenova.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 17 [2026-04-07 13:17:47] Webhook received: Contact ID 10267 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+13612502590", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Deschamps", "full_name": "Stephen Deschamps", "contact_id": "10267", "email": "deschamps@shopguard.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no engagement beyond initial message\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 18 [2026-04-07 13:17:47] Webhook received: Contact ID 9723 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+16042556150", "retell_llm_dynamic_variables": { "first_name": "Kerry", "last_name": "Benson", "full_name": "Kerry Benson", "contact_id": "9723", "email": "kerry@danicabrands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "212", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 19 [2026-04-07 13:17:47] Webhook received: Contact ID 10477 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+15197666463", "retell_llm_dynamic_variables": { "first_name": "Jacob", "last_name": "Swyers", "full_name": "Jacob Swyers", "contact_id": "10477", "email": "jacob@wilride.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 20 [2026-04-07 13:17:47] Webhook received: Contact ID 10687 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+16148890480", "retell_llm_dynamic_variables": { "first_name": "Kristen", "last_name": "Neath", "full_name": "Kristen Neath", "contact_id": "10687", "email": "kneath@kineticsnoise.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 multiple attempts to reach Kristen through automated menu, no human contact established\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 21 [2026-04-07 13:17:47] Webhook received: Contact ID 9676 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+15195711522", "retell_llm_dynamic_variables": { "first_name": "Luke", "last_name": "Kelly", "full_name": "Luke Kelly", "contact_id": "9676", "email": "lkelly@brocksolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call attempt to extension 2669 failed due to busy line", "extension": "2669", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 22 [2026-04-07 13:17:47] Webhook received: Contact ID 10742 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+16046757980", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Romanish", "full_name": "Mark Romanish", "contact_id": "10742", "email": "mark.romanish@stemcell.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +16046681705", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 23 [2026-04-07 13:17:47] Webhook received: Contact ID 11591 [2026-04-07 13:17:47] Payload: { "from_number": "+14375237770", "to_number": "+19052011787", "retell_llm_dynamic_variables": { "first_name": "Dave", "last_name": "Patterson", "full_name": "Dave Patterson", "contact_id": "11591", "email": "dpatterson@maratech.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached general voicemail mailbox\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:47] Added to queue. Total in queue: 24 [2026-04-07 13:17:48] Webhook received: Contact ID 10159 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+14033386900", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Mitiasova", "full_name": "Maria Mitiasova", "contact_id": "10159", "email": "mmitiasova@tektelic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, contact unavailable\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 25 [2026-04-07 13:17:48] Webhook received: Contact ID 10613 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Popham", "full_name": "Jon Popham", "contact_id": "10613", "email": "jon.popham@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 26 [2026-04-07 13:17:48] Webhook received: Contact ID 11283 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+19053325600", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Dries", "full_name": "David Dries", "contact_id": "11283", "email": "ddries@arzonlimited.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation with David\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 27 [2026-04-07 13:17:48] Webhook received: Contact ID 10607 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+15194171000", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Taylor", "full_name": "John Taylor", "contact_id": "10607", "email": "johnt@trusscore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of John Taylor\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 28 [2026-04-07 13:17:48] Webhook received: Contact ID 9348 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+12504915513", "retell_llm_dynamic_variables": { "first_name": "Trevor", "last_name": "Wakefield", "full_name": "Trevor Wakefield", "contact_id": "9348", "email": "trevor.wakefield@flyflair.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +12504915513\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 29 [2026-04-07 13:17:48] Webhook received: Contact ID 11642 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+14375229817", "retell_llm_dynamic_variables": { "first_name": "Gilad", "last_name": "Ben-Shach", "full_name": "Gilad Ben-Shach", "contact_id": "11642", "email": "gilad.ben-shach@quantum-machines.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 30 [2026-04-07 13:17:48] Webhook received: Contact ID 9674 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+14169190022", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Ciardullo", "full_name": "Mike Ciardullo", "contact_id": "9674", "email": "mciardullo@northstarwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 31 [2026-04-07 13:17:48] Webhook received: Contact ID 9430 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+16042738021", "retell_llm_dynamic_variables": { "first_name": "Nitin", "last_name": "Kohli", "full_name": "Nitin Kohli", "contact_id": "9430", "email": "nkohli@bulldogbag.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 32 [2026-04-07 13:17:48] Webhook received: Contact ID 9486 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+16043181498", "retell_llm_dynamic_variables": { "first_name": "Jo", "last_name": "Man", "full_name": "Jo Man", "contact_id": "9486", "email": "jo.man@satellogic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 33 [2026-04-07 13:17:48] Webhook received: Contact ID 10772 [2026-04-07 13:17:48] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "Marouan", "last_name": "Duhri", "full_name": "Marouan Duhri", "contact_id": "10772", "email": "mduhri@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:17:48] Added to queue. Total in queue: 34 [2026-04-07 13:22:51] Webhook received: Contact ID 10641 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+15196335050", "retell_llm_dynamic_variables": { "first_name": "Kate", "last_name": "Aquino", "full_name": "Kate Aquino", "contact_id": "10641", "email": "kaquino@mascocanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +12263778156\n2026 Apr 02 call reached Masco Canada automated system and went to voicemail, message left\n2026-04-07 invalid phone destination, phone: +12263778156", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 15 [2026-04-07 13:22:51] Webhook received: Contact ID 11412 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+14038704798", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Brimacombe", "full_name": "Tyler Brimacombe", "contact_id": "11412", "email": "tyler.brimacombe@decibelcc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 16 [2026-04-07 13:22:51] Webhook received: Contact ID 9799 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+12503601991", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Robertson", "full_name": "Steve Robertson", "contact_id": "9799", "email": "steve.robertson@helmoperations.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached sales team voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 17 [2026-04-07 13:22:51] Webhook received: Contact ID 11176 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16153866755", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Passage", "full_name": "Nicole Passage", "contact_id": "11176", "email": "nicole.passage@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Qualifacts sales line, menu options navigated, no human reached\n2026-04-02 Dial no answer, phone: +14806220207\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 18 [2026-04-07 13:22:51] Webhook received: Contact ID 10306 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+12028625934", "retell_llm_dynamic_variables": { "first_name": "Edgar", "last_name": "Diaz", "full_name": "Edgar Diaz", "contact_id": "10306", "email": "ediaz@aei.org", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 19 [2026-04-07 13:22:51] Webhook received: Contact ID 10187 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+18572858470", "retell_llm_dynamic_variables": { "first_name": "Curtis", "last_name": "Wohlfeld", "full_name": "Curtis Wohlfeld", "contact_id": "10187", "email": "cwohlfeld@newstore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 20 [2026-04-07 13:22:51] Webhook received: Contact ID 9678 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+15035153441", "retell_llm_dynamic_variables": { "first_name": "Melisa", "last_name": "Kinney", "full_name": "Melisa Kinney", "contact_id": "9678", "email": "melisa.kinney@glendimplexamericas.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +13605671323\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +13605671323", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 21 [2026-04-07 13:22:51] Webhook received: Contact ID 9639 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16047574852", "retell_llm_dynamic_variables": { "first_name": "DuBarrington", "last_name": "Gray", "full_name": "DuBarrington Gray", "contact_id": "9639", "email": "dgray@remco.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 22 [2026-04-07 13:22:51] Webhook received: Contact ID 10370 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+14169688884", "retell_llm_dynamic_variables": { "first_name": "Sherida", "last_name": "German", "full_name": "Sherida German", "contact_id": "10370", "email": "sherida.german@ecostrat.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +14038170623\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answer\n2026-04-07 invalid phone destination, phone: +14038170623", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 23 [2026-04-07 13:22:51] Webhook received: Contact ID 11174 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+18669687289", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hodgskiss", "full_name": "Rick Hodgskiss", "contact_id": "11174", "email": "rhodgskiss@atx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 24 [2026-04-07 13:22:51] Webhook received: Contact ID 9544 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+18777675577", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Terry", "full_name": "Mike Terry", "contact_id": "9544", "email": "mike.terry@pivotree.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no message left\n2026 Apr 02 call reached voicemail, no direct contact with Mike\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 25 [2026-04-07 13:22:51] Webhook received: Contact ID 9588 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16479463441", "retell_llm_dynamic_variables": { "first_name": "Adrian", "last_name": "Chung", "full_name": "Adrian Chung", "contact_id": "9588", "email": "achung@bidgely.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +16479463441\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 26 [2026-04-07 13:22:51] Webhook received: Contact ID 10577 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+12488627000", "retell_llm_dynamic_variables": { "first_name": "Jordan", "last_name": "Maxim", "full_name": "Jordan Maxim", "contact_id": "10577", "email": "jmaxim1@routeone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no live person answered\n2026 Apr 07 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 27 [2026-04-07 13:22:51] Webhook received: Contact ID 10331 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16132711010", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Haveman", "full_name": "Eric Haveman", "contact_id": "10331", "email": "eric.haveman@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 28 [2026-04-07 13:22:51] Webhook received: Contact ID 10745 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16135463677", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Rogers", "full_name": "Mark Rogers", "contact_id": "10745", "email": "markr@daltco.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 29 [2026-04-07 13:22:51] Webhook received: Contact ID 11115 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16133017660", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Boznar", "full_name": "Andrew Boznar", "contact_id": "11115", "email": "andrew@veerplastics.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 reached voicemail", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 30 [2026-04-07 13:22:51] Webhook received: Contact ID 10436 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+18884466602", "retell_llm_dynamic_variables": { "first_name": "Harry", "last_name": "Williams", "full_name": "Harry Williams", "contact_id": "10436", "email": "harry@greenspacehealth.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 attempted to reach contact via employee directory but no matches found\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 31 [2026-04-07 13:22:51] Webhook received: Contact ID 11389 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16042709118", "retell_llm_dynamic_variables": { "first_name": "Paige", "last_name": "Morrison", "full_name": "Paige Morrison", "contact_id": "11389", "email": "pmorrison@go-stryder.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Paige but went to voicemail\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 32 [2026-04-07 13:22:51] Webhook received: Contact ID 9514 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+16046498976", "retell_llm_dynamic_variables": { "first_name": "Reid", "last_name": "Sisson", "full_name": "Reid Sisson", "contact_id": "9514", "email": "reid.sisson@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Reid regarding webinar invitation\n2026 Apr 07 voicemail reached, message left for Reid regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 33 [2026-04-07 13:22:51] Webhook received: Contact ID 11402 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+18665447770", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Kam", "full_name": "Maureen Kam", "contact_id": "11402", "email": "maureen.kam@kalelogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 34 [2026-04-07 13:22:51] Webhook received: Contact ID 9388 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+15146994058", "retell_llm_dynamic_variables": { "first_name": "Joey", "last_name": "Brandone", "full_name": "Joey Brandone", "contact_id": "9388", "email": "jbrandone@financeit.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19198400574", "extension": "74", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 35 [2026-04-07 13:22:51] Webhook received: Contact ID 11540 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+12123796411", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Baginski", "full_name": "Matthew Baginski", "contact_id": "11540", "email": "matthew.baginski@phoenixbiousa.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 36 [2026-04-07 13:22:51] Webhook received: Contact ID 11500 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+19054757728", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Cincar", "full_name": "Andy Cincar", "contact_id": "11500", "email": "andy.cincar@mesca.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated phone system, no human interaction\n2026 Apr 02 call reached voicemail at Mitsubishi Electric phone system\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 37 [2026-04-07 13:22:51] Webhook received: Contact ID 10753 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+17054761750", "retell_llm_dynamic_variables": { "first_name": "Marty", "last_name": "Rogers", "full_name": "Marty Rogers", "contact_id": "10753", "email": "marty.rogers@voyav.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 38 [2026-04-07 13:22:51] Webhook received: Contact ID 11285 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+19058580206", "retell_llm_dynamic_variables": { "first_name": "Lou", "last_name": "Leonardi", "full_name": "Lou Leonardi", "contact_id": "11285", "email": "lou.leonardi@infrapipes.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to InfraPipes Mississauga office, navigated IVR menu but no human reached\n2026 Apr 07 reached voicemail, Lou not available", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 39 [2026-04-07 13:22:51] Webhook received: Contact ID 11639 [2026-04-07 13:22:51] Payload: { "from_number": "+14375237770", "to_number": "+15198962430", "retell_llm_dynamic_variables": { "first_name": "Cam", "last_name": "Randell", "full_name": "Cam Randell", "contact_id": "11639", "email": "crandell@liftsafeinspections.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail and group company before connecting to Cam Randall\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:51] Added to queue. Total in queue: 40 [2026-04-07 13:22:52] Webhook received: Contact ID 10175 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+15196594600", "retell_llm_dynamic_variables": { "first_name": "Russel", "last_name": "Reuser", "full_name": "Russel Reuser", "contact_id": "10175", "email": "rreuser@directdial.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated phone menu, no human contact found\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 41 [2026-04-07 13:22:52] Webhook received: Contact ID 9696 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+14509708899", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Pass", "full_name": "Scott Pass", "contact_id": "9696", "email": "scott.pass@transdev.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail for Harmit Sartel, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 42 [2026-04-07 13:22:52] Webhook received: Contact ID 9920 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+12126477575", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Green", "full_name": "Andrew Green", "contact_id": "9920", "email": "andrew.green@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 43 [2026-04-07 13:22:52] Webhook received: Contact ID 9686 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+13653787182", "retell_llm_dynamic_variables": { "first_name": "Rich", "last_name": "Davidson", "full_name": "Rich Davidson", "contact_id": "9686", "email": "rich.davidson@hcetelecom.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 44 [2026-04-07 13:22:52] Webhook received: Contact ID 10405 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+17033489933", "retell_llm_dynamic_variables": { "first_name": "Guillermo", "last_name": "Marquina", "full_name": "Guillermo Marquina", "contact_id": "10405", "email": "guillermo.marquina@revgogroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 45 [2026-04-07 13:22:52] Webhook received: Contact ID 9462 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+16472373826", "retell_llm_dynamic_variables": { "first_name": "Evan", "last_name": "Mitchell", "full_name": "Evan Mitchell", "contact_id": "9462", "email": "e.mitchell@dpocentre.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 46 [2026-04-07 13:22:52] Webhook received: Contact ID 11518 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+12507694466", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Byland", "full_name": "Mike Byland", "contact_id": "11518", "email": "mikeb@bylands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached for Mike Byland\n2026 Apr 02 call reached voicemail for Mike Byland\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 47 [2026-04-07 13:22:52] Webhook received: Contact ID 10786 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+15197564330", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Houghton", "full_name": "Mary Houghton", "contact_id": "10786", "email": "mhoughton@gunthermele.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 48 [2026-04-07 13:22:52] Webhook received: Contact ID 10660 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+16048810090", "retell_llm_dynamic_variables": { "first_name": "Kevan", "last_name": "Buick", "full_name": "Kevan Buick", "contact_id": "10660", "email": "kbuick@novapole.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 49 [2026-04-07 13:22:52] Webhook received: Contact ID 10250 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+14135681989", "retell_llm_dynamic_variables": { "first_name": "Duane", "last_name": "Dorfman", "full_name": "Duane Dorfman", "contact_id": "10250", "email": "ddorfman@mcnairnpackaging.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to reach Duane Dorfman via company directory but no match found\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 50 [2026-04-07 13:22:52] Webhook received: Contact ID 10312 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+14032664808", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Gillingham", "full_name": "Emily Gillingham", "contact_id": "10312", "email": "emily.gillingham@sylogist.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 51 [2026-04-07 13:22:52] Webhook received: Contact ID 10653 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+19025669116", "retell_llm_dynamic_variables": { "first_name": "Kristina", "last_name": "Bor\u0161tnik", "full_name": "Kristina Bor\u0161tnik", "contact_id": "10653", "email": "kborstnik@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 52 [2026-04-07 13:22:52] Webhook received: Contact ID 10630 [2026-04-07 13:22:52] Payload: { "from_number": "+14375237770", "to_number": "+16135313008", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Shave", "full_name": "Justin Shave", "contact_id": "10630", "email": "jshave@novarihealth.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:52] Added to queue. Total in queue: 53 [2026-04-07 13:22:53] Webhook received: Contact ID 11390 [2026-04-07 13:22:53] Payload: { "from_number": "+14375237770", "to_number": "+17057197425", "retell_llm_dynamic_variables": { "first_name": "Kirk", "last_name": "Binns", "full_name": "Kirk Binns", "contact_id": "11390", "email": "kbinns@medipharmlabs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message not left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:22:53] Added to queue. Total in queue: 54 [2026-04-07 13:27:46] Webhook received: Contact ID 11051 [2026-04-07 13:27:46] Payload: { "from_number": "+14375237770", "to_number": "+13067617008", "retell_llm_dynamic_variables": { "first_name": "Damon", "last_name": "Leonard", "full_name": "Damon Leonard", "contact_id": "11051", "email": "damonl@hbiop.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, Damon Leonard away on work conferences, returning March 2nd\n2026 Apr 01 contact informed Damon is away until Monday; callback scheduled for 2026-04-07 13:00 - NPI# 11051", "extension": "", "toronto_current_time": "2026-04-01T13:41:11-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:46] Added to queue. Total in queue: 29 [2026-04-07 13:27:51] Webhook received: Contact ID 9472 [2026-04-07 13:27:51] Payload: { "from_number": "+14375237770", "to_number": "+13066517711", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Boyenko", "full_name": "Michael Boyenko", "contact_id": "9472", "email": "michael.boyenko@zyus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:51] Added to queue. Total in queue: 30 [2026-04-07 13:27:51] Webhook received: Contact ID 9329 [2026-04-07 13:27:51] Payload: { "from_number": "+14375237770", "to_number": "+18883265757", "retell_llm_dynamic_variables": { "first_name": "Tony", "last_name": "Moussa", "full_name": "Tony Moussa", "contact_id": "9329", "email": "moussa.tony@irvingconsumerproducts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail for Tony Moussa\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:51] Added to queue. Total in queue: 31 [2026-04-07 13:27:51] Webhook received: Contact ID 10649 [2026-04-07 13:27:51] Payload: { "from_number": "+14375237770", "to_number": "+18772205862", "retell_llm_dynamic_variables": { "first_name": "Kaveh", "last_name": "Khazra", "full_name": "Kaveh Khazra", "contact_id": "10649", "email": "kaveh.khazra@bounteous.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:51] Added to queue. Total in queue: 32 [2026-04-07 13:27:51] Webhook received: Contact ID 9731 [2026-04-07 13:27:51] Payload: { "from_number": "+14375237770", "to_number": "+14804518200", "retell_llm_dynamic_variables": { "first_name": "Lianne", "last_name": "Ketcheson", "full_name": "Lianne Ketcheson", "contact_id": "9731", "email": "liannek@avenirseniorliving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Avenir, multiple attempts to dial extension 109, no human reached\n2026 Apr 07 call reached voicemail, no message left", "extension": "109", "toronto_current_time": "2026-04-07T13:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:51] Added to queue. Total in queue: 33 [2026-04-07 13:27:52] Webhook received: Contact ID 9474 [2026-04-07 13:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16049080787", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Britten-Yung", "full_name": "Jacqueline Britten-Yung", "contact_id": "9474", "email": "jacqueline.britten-yung@hitachienergy.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16042076207\n2026 Apr 02 call reached voicemail, no human contact\n2026-04-07 invalid phone destination, phone: +16042076207", "extension": "", "toronto_current_time": "2026-04-07T13:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:52] Added to queue. Total in queue: 34 [2026-04-07 13:27:52] Webhook received: Contact ID 10764 [2026-04-07 13:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16046628100", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Dickinson", "full_name": "Matthew Dickinson", "contact_id": "10764", "email": "matthewdickinson@builddirect.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +17783311123", "extension": "", "toronto_current_time": "2026-04-07T13:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:52] Added to queue. Total in queue: 35 [2026-04-07 13:27:52] Webhook received: Contact ID 10509 [2026-04-07 13:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16042942088", "retell_llm_dynamic_variables": { "first_name": "Jocelyn", "last_name": "Cheah", "full_name": "Jocelyn Cheah", "contact_id": "10509", "email": "jcheah@kwl.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system with no human answer, multiple attempts to connect to reception unsuccessful\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:52] Added to queue. Total in queue: 36 [2026-04-07 13:27:52] Webhook received: Contact ID 9809 [2026-04-07 13:27:52] Payload: { "from_number": "+14375237770", "to_number": "+16042074292", "retell_llm_dynamic_variables": { "first_name": "Naomi", "last_name": "Tercier", "full_name": "Naomi Tercier", "contact_id": "9809", "email": "ntercier@graymont.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, contact unavailable\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:02:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:27:52] Added to queue. Total in queue: 37 [2026-04-07 13:32:45] Webhook received: Contact ID 9348 [2026-04-07 13:32:45] Payload: { "from_number": "+14375237770", "to_number": "+14032191687", "retell_llm_dynamic_variables": { "first_name": "Trevor", "last_name": "Wakefield", "full_name": "Trevor Wakefield", "contact_id": "9348", "email": "trevor.wakefield@flyflair.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +12504915513\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +12504915513", "extension": "", "toronto_current_time": "2026-04-07T13:17:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:32:45] Added to queue. Total in queue: 17 [2026-04-07 13:32:45] Webhook received: Contact ID 10159 [2026-04-07 13:32:45] Payload: { "from_number": "+14375237770", "to_number": "+1380638867765", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Mitiasova", "full_name": "Maria Mitiasova", "contact_id": "10159", "email": "mmitiasova@tektelic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, contact unavailable\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, contact unavailable", "extension": "", "toronto_current_time": "2026-04-07T13:17:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:32:45] Added to queue. Total in queue: 18 [2026-04-07 13:37:45] Webhook received: Contact ID 11174 [2026-04-07 13:37:45] Payload: { "from_number": "+14375237770", "to_number": "+17205145416", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hodgskiss", "full_name": "Rick Hodgskiss", "contact_id": "11174", "email": "rhodgskiss@atx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T13:22:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:37:45] Added to queue. Total in queue: 2 [2026-04-07 13:37:46] Webhook received: Contact ID 10370 [2026-04-07 13:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14033908386", "retell_llm_dynamic_variables": { "first_name": "Sherida", "last_name": "German", "full_name": "Sherida German", "contact_id": "10370", "email": "sherida.german@ecostrat.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +14038170623\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answer\n2026-04-07 invalid phone destination, phone: +14038170623\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:22:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:37:46] Added to queue. Total in queue: 3 [2026-04-07 13:37:46] Webhook received: Contact ID 11176 [2026-04-07 13:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14806220207", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Passage", "full_name": "Nicole Passage", "contact_id": "11176", "email": "nicole.passage@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Qualifacts sales line, menu options navigated, no human reached\n2026-04-02 Dial no answer, phone: +14806220207\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call reached automated menu, digit 2 pressed to reach sales representative", "extension": "", "toronto_current_time": "2026-04-07T13:22:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:37:46] Added to queue. Total in queue: 4 [2026-04-07 13:37:47] Webhook received: Contact ID 9544 [2026-04-07 13:37:47] Payload: { "from_number": "+14375237770", "to_number": "+19054667154", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Terry", "full_name": "Mike Terry", "contact_id": "9544", "email": "mike.terry@pivotree.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no message left\n2026 Apr 02 call reached voicemail, no direct contact with Mike\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system and voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T13:22:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:37:47] Added to queue. Total in queue: 5 [2026-04-07 13:42:43] Webhook received: Contact ID 10175 [2026-04-07 13:42:43] Payload: { "from_number": "+14375237770", "to_number": "+15872299972", "retell_llm_dynamic_variables": { "first_name": "Russel", "last_name": "Reuser", "full_name": "Russel Reuser", "contact_id": "10175", "email": "rreuser@directdial.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated phone menu, no human contact found\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call to automated directory, no human reached", "extension": "", "toronto_current_time": "2026-04-07T13:22:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:42:43] Added to queue. Total in queue: 2 [2026-04-07 13:47:55] Webhook received: Contact ID 9809 [2026-04-07 13:47:55] Payload: { "from_number": "+14375237770", "to_number": "+14032191627", "retell_llm_dynamic_variables": { "first_name": "Naomi", "last_name": "Tercier", "full_name": "Naomi Tercier", "contact_id": "9809", "email": "ntercier@graymont.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, contact unavailable\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:27:53-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:47:55] Added to queue. Total in queue: 1 [2026-04-07 13:47:56] Webhook received: Contact ID 9472 [2026-04-07 13:47:56] Payload: { "from_number": "+14375237770", "to_number": "+13066517737", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Boyenko", "full_name": "Michael Boyenko", "contact_id": "9472", "email": "michael.boyenko@zyus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T13:27:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 13:47:56] Added to queue. Total in queue: 2 [2026-04-07 14:02:43] Webhook received: Contact ID 10887 [2026-04-07 14:02:43] Webhook received: Contact ID 10998 [2026-04-07 14:02:43] Payload: { "from_number": "+14375237770", "to_number": "+19024407060", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Baker", "full_name": "Matt Baker", "contact_id": "10887", "email": "matthew.baker@innovatia.net", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, message left\n2026 Apr 02 call went to voicemail and message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:43] Payload: { "from_number": "+14375237770", "to_number": "+15128002213", "retell_llm_dynamic_variables": { "first_name": "Christopher", "last_name": "Nelson", "full_name": "Christopher Nelson", "contact_id": "10998", "email": "cnelson@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +18585786400\n2026-04-02 Dial no answer, phone: +18585786400", "extension": "", "toronto_current_time": "2026-04-02T16:32:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:43] Added to queue. Total in queue: 1 [2026-04-07 14:02:43] Added to queue. Total in queue: 2 [2026-04-07 14:02:43] Webhook received: Contact ID 9391 [2026-04-07 14:02:43] Payload: { "from_number": "+14375237770", "to_number": "+14694006780", "retell_llm_dynamic_variables": { "first_name": "Nathen", "last_name": "Bliss", "full_name": "Nathen Bliss", "contact_id": "9391", "email": "nathen.bliss@eurofase.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:43] Added to queue. Total in queue: 3 [2026-04-07 14:02:43] Webhook received: Contact ID 10919 [2026-04-07 14:02:43] Payload: { "from_number": "+14375237770", "to_number": "+15068599337", "retell_llm_dynamic_variables": { "first_name": "Norm", "last_name": "Bourque", "full_name": "Norm Bourque", "contact_id": "10919", "email": "nbourque@armour.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail at Armor Transportation Systems, no live contact reached", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:43] Added to queue. Total in queue: 4 [2026-04-07 14:02:43] Webhook received: Contact ID 9310 [2026-04-07 14:02:43] Payload: { "from_number": "+14375237770", "to_number": "+12043910213", "retell_llm_dynamic_variables": { "first_name": "Drew", "last_name": "Mailey", "full_name": "Drew Mailey", "contact_id": "9310", "email": "drew.mailey@mammothequip.com.au", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:43] Added to queue. Total in queue: 5 [2026-04-07 14:02:44] Webhook received: Contact ID 10536 [2026-04-07 14:02:44] Payload: { "from_number": "+14375237770", "to_number": "+19028307363", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Stokes", "full_name": "Jessica Stokes", "contact_id": "10536", "email": "jstokes@mykey.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +12813758410", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:44] Added to queue. Total in queue: 6 [2026-04-07 14:02:44] Webhook received: Contact ID 9867 [2026-04-07 14:02:44] Payload: { "from_number": "+14375237770", "to_number": "+16399162434", "retell_llm_dynamic_variables": { "first_name": "Adrian", "last_name": "Moore", "full_name": "Adrian Moore", "contact_id": "9867", "email": "adrian.moore@cgsupply.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no conversation\n2026 Mar 30 outbound call to Adrian at Consolidated Gypsum, voicemail reached", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:02:44] Added to queue. Total in queue: 7 [2026-04-07 14:07:52] Webhook received: Contact ID 9424 [2026-04-07 14:07:52] Payload: { "from_number": "+14375237770", "to_number": "+17788969733", "retell_llm_dynamic_variables": { "first_name": "Tiffany", "last_name": "Zinck", "full_name": "Tiffany Zinck", "contact_id": "9424", "email": "tzinck@counterpath.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:52] Added to queue. Total in queue: 1 [2026-04-07 14:07:52] Webhook received: Contact ID 9494 [2026-04-07 14:07:52] Payload: { "from_number": "+14375237770", "to_number": "+12503183993", "retell_llm_dynamic_variables": { "first_name": "Wade", "last_name": "Ball", "full_name": "Wade Ball", "contact_id": "9494", "email": "wade.ball@eswit.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:35-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:52] Added to queue. Total in queue: 2 [2026-04-07 14:07:52] Webhook received: Contact ID 9621 [2026-04-07 14:07:52] Payload: { "from_number": "+14375237770", "to_number": "+17788706869", "retell_llm_dynamic_variables": { "first_name": "Zoe", "last_name": "Yang", "full_name": "Zoe Yang", "contact_id": "9621", "email": "zoe.yang@compassdigital.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:52] Added to queue. Total in queue: 3 [2026-04-07 14:07:52] Webhook received: Contact ID 9998 [2026-04-07 14:07:52] Payload: { "from_number": "+14375237770", "to_number": "+16042501198", "retell_llm_dynamic_variables": { "first_name": "Raj", "last_name": "Gill", "full_name": "Raj Gill", "contact_id": "9998", "email": "raj@airfoam.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +15047371107\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call forwarded to voicemail for Raj Gil", "extension": "", "toronto_current_time": "2026-04-02T15:47:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:52] Added to queue. Total in queue: 4 [2026-04-07 14:07:52] Webhook received: Contact ID 11341 [2026-04-07 14:07:52] Payload: { "from_number": "+14375237770", "to_number": "+17782339237", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Horoshok", "full_name": "Josh Horoshok", "contact_id": "11341", "email": "jhoroshok@shearwater.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16042313467\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail or gatekeeper; Josh not available\n2026-04-02 Dial no answer, phone: +16042313467", "extension": "", "toronto_current_time": "2026-04-02T15:47:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:52] Added to queue. Total in queue: 5 [2026-04-07 14:07:52] Webhook received: Contact ID 10510 [2026-04-07 14:07:52] Payload: { "from_number": "+14375237770", "to_number": "+17785123019", "retell_llm_dynamic_variables": { "first_name": "Sherry", "last_name": "Wu", "full_name": "Sherry Wu", "contact_id": "10510", "email": "swu@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:52] Added to queue. Total in queue: 6 [2026-04-07 14:07:53] Webhook received: Contact ID 11487 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+14086913184", "retell_llm_dynamic_variables": { "first_name": "Roxanne", "last_name": "Beverstein", "full_name": "Roxanne Beverstein", "contact_id": "11487", "email": "roxanne@c4media.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, left message for Roxanne regarding webinar invitation\n2026-04-02 invalid phone destination, phone: +14162396200\n2026-04-02 Dial no answer, phone: +14082575939", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 7 [2026-04-07 14:07:53] Webhook received: Contact ID 9698 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+19496480301", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Ayer", "full_name": "Nicole Ayer", "contact_id": "9698", "email": "nayer@squirrelsystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-02T12:46:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 8 [2026-04-07 14:07:53] Webhook received: Contact ID 11673 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+14159944599", "retell_llm_dynamic_variables": { "first_name": "Noelle", "last_name": "Uglesic", "full_name": "Noelle Uglesic", "contact_id": "11673", "email": "noelle.uglesic@clio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 9 [2026-04-07 14:07:53] Webhook received: Contact ID 9503 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16047244711", "retell_llm_dynamic_variables": { "first_name": "Wagner", "last_name": "Veneziano", "full_name": "Wagner Veneziano", "contact_id": "9503", "email": "wagner.veneziano@tipalti.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 10 [2026-04-07 14:07:53] Webhook received: Contact ID 10102 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17787008412", "retell_llm_dynamic_variables": { "first_name": "Rijo", "last_name": "Varghese", "full_name": "Rijo Varghese", "contact_id": "10102", "email": "rijo.varghese@organika.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:36-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 11 [2026-04-07 14:07:53] Webhook received: Contact ID 11330 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17784848300", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Peever", "full_name": "Ryan Peever", "contact_id": "11330", "email": "ryan.peever@gescan.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 12 [2026-04-07 14:07:53] Webhook received: Contact ID 9892 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+15062921973", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Nevers", "full_name": "Jaime Nevers", "contact_id": "9892", "email": "jaime@coveredbridgechips.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 voicemail reached, no message left\n2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 voicemail reached, no human interaction\n2026 Apr 02 reached voicemail of Amy McPherson\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 13 [2026-04-07 14:07:53] Webhook received: Contact ID 9747 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16043628952", "retell_llm_dynamic_variables": { "first_name": "Noah", "last_name": "Kalaw", "full_name": "Noah Kalaw", "contact_id": "9747", "email": "nkalaw@evidentdigital.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call forwarded to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 14 [2026-04-07 14:07:53] Webhook received: Contact ID 9905 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+12048515742", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Walker", "full_name": "Alex Walker", "contact_id": "9905", "email": "alex@humbleandfume.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 call reached voicemail, attempted to connect with Alex Walker", "extension": "", "toronto_current_time": "2026-04-02T16:32:43-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 15 [2026-04-07 14:07:53] Webhook received: Contact ID 11282 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+19714401862", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Davies", "full_name": "Jon Davies", "contact_id": "11282", "email": "jon.davies@crossmark.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19053666333\n2026-04-02 Dial no answer, phone: +19714401862\n2026-04-02 Dial no answer, phone: +19053666333", "extension": "4", "toronto_current_time": "2026-04-02T15:47:18-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 16 [2026-04-07 14:07:53] Webhook received: Contact ID 11428 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16042785710", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Sutherland", "full_name": "Mark Sutherland", "contact_id": "11428", "email": "msutherland@richply.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 17 [2026-04-07 14:07:53] Webhook received: Contact ID 11318 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17788376036", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Aragon", "full_name": "Peter Aragon", "contact_id": "11318", "email": "peter.aragon@localiq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated USA TODAY CODE contact center but no human answered", "extension": "", "toronto_current_time": "2026-04-02T15:47:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 18 [2026-04-07 14:07:53] Webhook received: Contact ID 9268 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16505297789", "retell_llm_dynamic_variables": { "first_name": "Marcus", "last_name": "Gverzdys", "full_name": "Marcus Gverzdys", "contact_id": "9268", "email": "marcus.gverzdys@xnurta.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 19 [2026-04-07 14:07:53] Webhook received: Contact ID 10390 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16046179847", "retell_llm_dynamic_variables": { "first_name": "Susanne", "last_name": "MacKillop", "full_name": "Susanne MacKillop", "contact_id": "10390", "email": "smackillop@wisilica.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call not completed, no answer", "extension": "", "toronto_current_time": "2026-04-02T12:46:39-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 20 [2026-04-07 14:07:53] Webhook received: Contact ID 11436 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16047246610", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Drake", "full_name": "Michael Drake", "contact_id": "11436", "email": "mdrake@m3personnel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +16044743816\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 21 [2026-04-07 14:07:53] Webhook received: Contact ID 10881 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+19024813029", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Baker", "full_name": "Rick Baker", "contact_id": "10881", "email": "rickb@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human interaction\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 22 [2026-04-07 14:07:53] Webhook received: Contact ID 10165 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17782412175", "retell_llm_dynamic_variables": { "first_name": "Randal", "last_name": "Horne", "full_name": "Randal Horne", "contact_id": "10165", "email": "randal.horne@netint.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:47:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 23 [2026-04-07 14:07:53] Webhook received: Contact ID 9253 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16047198066", "retell_llm_dynamic_variables": { "first_name": "Messaoud", "last_name": "Zazoua", "full_name": "Messaoud Zazoua", "contact_id": "9253", "email": "m.zazoua@prepglobal.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 24 [2026-04-07 14:07:53] Webhook received: Contact ID 11296 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+19258959897", "retell_llm_dynamic_variables": { "first_name": "Todd", "last_name": "Eisenstadt", "full_name": "Todd Eisenstadt", "contact_id": "11296", "email": "todd.eisenstadt@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 25 [2026-04-07 14:07:53] Webhook received: Contact ID 11368 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17023588569", "retell_llm_dynamic_variables": { "first_name": "Rosaura", "last_name": "Gonzalez", "full_name": "Rosaura Gonzalez", "contact_id": "11368", "email": "rgonzalez@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail or answering machine, message left for Rosaura regarding webinar invitation\n2026 Apr 02 call reached automated system, no human contact made", "extension": "", "toronto_current_time": "2026-04-02T15:47:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 26 [2026-04-07 14:07:53] Webhook received: Contact ID 10557 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+15103168797", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Mangat", "full_name": "Justin Mangat", "contact_id": "10557", "email": "justin.mangat@rcgtconsulting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 27 [2026-04-07 14:07:53] Webhook received: Contact ID 11443 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16046170383", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Ishiguro", "full_name": "Kevin Ishiguro", "contact_id": "11443", "email": "kishiguro@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 28 [2026-04-07 14:07:53] Webhook received: Contact ID 9326 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17788373908", "retell_llm_dynamic_variables": { "first_name": "Tori", "last_name": "Clarke", "full_name": "Tori Clarke", "contact_id": "9326", "email": "tori.clarke@pantheon.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 29 [2026-04-07 14:07:53] Webhook received: Contact ID 9400 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16048085662", "retell_llm_dynamic_variables": { "first_name": "Theresa", "last_name": "Wilson", "full_name": "Theresa Wilson", "contact_id": "9400", "email": "twilson@tvcinc.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19057552107\n2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +19057552107", "extension": "", "toronto_current_time": "2026-04-02T15:47:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 30 [2026-04-07 14:07:53] Webhook received: Contact ID 11410 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16047633014", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "James", "full_name": "Tyler James", "contact_id": "11410", "email": "tyler.james@rimex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail for Tyler at REMAX\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 31 [2026-04-07 14:07:53] Webhook received: Contact ID 10044 [2026-04-07 14:07:53] Webhook received: Contact ID 11333 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17785544411", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Harper", "full_name": "Scott Harper", "contact_id": "10044", "email": "scott.harper@cytiva.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:47:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17782332273", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Llewellyn", "full_name": "Rebecca Llewellyn", "contact_id": "11333", "email": "rebecca@harmonicarts.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 32 [2026-04-07 14:07:53] Added to queue. Total in queue: 33 [2026-04-07 14:07:53] Webhook received: Contact ID 11423 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16043184307", "retell_llm_dynamic_variables": { "first_name": "Ris\u00eb", "last_name": "Bulmer", "full_name": "Ris\u00eb Bulmer", "contact_id": "11423", "email": "rise.bulmer@wcgservices.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact with Ris\u00eb\n2026 Apr 02 call reached voicemail, no live contact made\n2026 Apr 02 call reached voicemail at people and culture department", "extension": "", "toronto_current_time": "2026-04-02T12:46:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 34 [2026-04-07 14:07:53] Webhook received: Contact ID 9778 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+14254438836", "retell_llm_dynamic_variables": { "first_name": "Nate", "last_name": "Perrone", "full_name": "Nate Perrone", "contact_id": "9778", "email": "nperrone@lorex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Webhook received: Contact ID 11326 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17788082095", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Ruscheinski", "full_name": "Troy Ruscheinski", "contact_id": "11326", "email": "troy@seasidepaper.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact with Troy\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:47:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 35 [2026-04-07 14:07:53] Webhook received: Contact ID 10718 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16045716345", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Dryden", "full_name": "Kevin Dryden", "contact_id": "10718", "email": "kevin@leshallfilter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Webhook received: Contact ID 10723 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16045748459", "retell_llm_dynamic_variables": { "first_name": "Kurt", "last_name": "Graves", "full_name": "Kurt Graves", "contact_id": "10723", "email": "kgraves@deltacontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Webhook received: Contact ID 10348 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+18587245872", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Madigan", "full_name": "Jessica Madigan", "contact_id": "10348", "email": "jmadigan@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 36 [2026-04-07 14:07:53] Webhook received: Contact ID 11417 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16049408006", "retell_llm_dynamic_variables": { "first_name": "Rino", "last_name": "Pannozzo", "full_name": "Rino Pannozzo", "contact_id": "11417", "email": "rpannozzo@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail of Rino Pannozzo\n2026 Apr 02 attempted to reach Rino Pannozzo at DGI Supply; line busy, transfer not possible", "extension": "", "toronto_current_time": "2026-04-02T12:46:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 37 [2026-04-07 14:07:53] Webhook received: Contact ID 11505 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+13108490850", "retell_llm_dynamic_variables": { "first_name": "Stuart", "last_name": "Lee", "full_name": "Stuart Lee", "contact_id": "11505", "email": "slee3@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Blue Cat reception voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 38 [2026-04-07 14:07:53] Added to queue. Total in queue: 39 [2026-04-07 14:07:53] Added to queue. Total in queue: 40 [2026-04-07 14:07:53] Added to queue. Total in queue: 41 [2026-04-07 14:07:53] Webhook received: Contact ID 9575 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+19024813085", "retell_llm_dynamic_variables": { "first_name": "Geoff", "last_name": "Morse", "full_name": "Geoff Morse", "contact_id": "9575", "email": "geoffm@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no live contact\n2026 Mar 30 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 42 [2026-04-07 14:07:53] Webhook received: Contact ID 10783 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+17782383941", "retell_llm_dynamic_variables": { "first_name": "Karl", "last_name": "Vancl", "full_name": "Karl Vancl", "contact_id": "10783", "email": "kvancl@genetec.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, contact not available", "extension": "", "toronto_current_time": "2026-04-02T12:46:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 43 [2026-04-07 14:07:53] Webhook received: Contact ID 10248 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+12502171601", "retell_llm_dynamic_variables": { "first_name": "Sam", "last_name": "Rancier", "full_name": "Sam Rancier", "contact_id": "10248", "email": "sam@247solutions.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T12:46:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 44 [2026-04-07 14:07:53] Webhook received: Contact ID 10234 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16047547555", "retell_llm_dynamic_variables": { "first_name": "Shelly", "last_name": "Pendlebury", "full_name": "Shelly Pendlebury", "contact_id": "10234", "email": "s.pendlebury@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Webhook received: Contact ID 9590 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16045066416", "retell_llm_dynamic_variables": { "first_name": "Annie", "last_name": "Ironmonger", "full_name": "Annie Ironmonger", "contact_id": "9590", "email": "mmurray@convertusgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 45 [2026-04-07 14:07:53] Added to queue. Total in queue: 46 [2026-04-07 14:07:53] Webhook received: Contact ID 9569 [2026-04-07 14:07:53] Payload: { "from_number": "+14375237770", "to_number": "+16042786131", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Worth", "full_name": "Ryan Worth", "contact_id": "9569", "email": "rworth@midlandappliance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "215", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:53] Added to queue. Total in queue: 47 [2026-04-07 14:07:54] Webhook received: Contact ID 10318 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16043294425", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Kehoe", "full_name": "Scott Kehoe", "contact_id": "10318", "email": "scott.k@airfoam.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 48 [2026-04-07 14:07:54] Webhook received: Contact ID 11391 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16049664928", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Johnston", "full_name": "Sarah Johnston", "contact_id": "11391", "email": "sjohnston@cendyn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T15:47:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 49 [2026-04-07 14:07:54] Webhook received: Contact ID 10857 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+15064472351", "retell_llm_dynamic_variables": { "first_name": "Lucas", "last_name": "Roze", "full_name": "Lucas Roze", "contact_id": "10857", "email": "lroze@dillon.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated system, no human answered\n2026-03-31 Dial no answer, phone: +15069297388", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 50 [2026-04-07 14:07:54] Webhook received: Contact ID 11320 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17783257280", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Clapson", "full_name": "Mike Clapson", "contact_id": "11320", "email": "mike@ashbyhq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 51 [2026-04-07 14:07:54] Webhook received: Contact ID 11481 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+14254846767", "retell_llm_dynamic_variables": { "first_name": "Phillip", "last_name": "Carey", "full_name": "Phillip Carey", "contact_id": "11481", "email": "phil.carey@trudellhs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call disconnected quickly, no conversation\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 52 [2026-04-07 14:07:54] Webhook received: Contact ID 11309 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+18055503705", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "McConnell", "full_name": "Mike McConnell", "contact_id": "11309", "email": "mikemcconnell@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 53 [2026-04-07 14:07:54] Webhook received: Contact ID 9669 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+19727374253", "retell_llm_dynamic_variables": { "first_name": "Landinn", "last_name": "Eckhardt", "full_name": "Landinn Eckhardt", "contact_id": "9669", "email": "leckhardt@traffix.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19727374253\n2026-04-01 Dial no answer, phone: +18162629463\n2026-04-02 invalid phone destination, phone: +19727374253\n2026-04-02 Dial no answer, phone: +18162629463", "extension": "", "toronto_current_time": "2026-04-02T16:32:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 54 [2026-04-07 14:07:54] Webhook received: Contact ID 9968 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+12368081999", "retell_llm_dynamic_variables": { "first_name": "Priscilla", "last_name": "Cicek", "full_name": "Priscilla Cicek", "contact_id": "9968", "email": "priscilla.cicek@vp-group.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 55 [2026-04-07 14:07:54] Webhook received: Contact ID 11415 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16048089803", "retell_llm_dynamic_variables": { "first_name": "Shane", "last_name": "Lucy", "full_name": "Shane Lucy", "contact_id": "11415", "email": "shane@danicabrands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 56 [2026-04-07 14:07:54] Webhook received: Contact ID 11515 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+12502120454", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Voros", "full_name": "Rob Voros", "contact_id": "11515", "email": "rvoros@acutruss.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 57 [2026-04-07 14:07:54] Webhook received: Contact ID 10037 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17786281114", "retell_llm_dynamic_variables": { "first_name": "Sam", "last_name": "Clark", "full_name": "Sam Clark", "contact_id": "10037", "email": "sclark@linwoodhomes.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Linwood Homes, no message left", "extension": "", "toronto_current_time": "2026-04-02T15:47:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 58 [2026-04-07 14:07:54] Webhook received: Contact ID 11431 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16048082677", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Mikulik", "full_name": "Mike Mikulik", "contact_id": "11431", "email": "mmikulik@spi3pl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 59 [2026-04-07 14:07:54] Webhook received: Contact ID 10060 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16049995440", "retell_llm_dynamic_variables": { "first_name": "Rene", "last_name": "Longo", "full_name": "Rene Longo", "contact_id": "10060", "email": "rene.longo@spi.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 60 [2026-04-07 14:07:54] Webhook received: Contact ID 11065 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+12623910185", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Galbraith", "full_name": "David Galbraith", "contact_id": "11065", "email": "david@sevencontinents.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +12623910185\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 61 [2026-04-07 14:07:54] Webhook received: Contact ID 11365 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17607952204", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Bovia", "full_name": "Ryan Bovia", "contact_id": "11365", "email": "rbovia@xenon-pharma.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Webhook received: Contact ID 9572 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+12503838574", "retell_llm_dynamic_variables": { "first_name": "Margaret", "last_name": "Lucas", "full_name": "Margaret Lucas", "contact_id": "9572", "email": "mlucas@parcliving.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call forwarded to voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T12:46:36-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 62 [2026-04-07 14:07:54] Added to queue. Total in queue: 63 [2026-04-07 14:07:54] Webhook received: Contact ID 10746 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+12363351214", "retell_llm_dynamic_variables": { "first_name": "Komaldeep", "last_name": "Kaur", "full_name": "Komaldeep Kaur", "contact_id": "10746", "email": "komaldeep.kaur@lirik.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Webhook received: Contact ID 9840 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+19168337287", "retell_llm_dynamic_variables": { "first_name": "Oscar", "last_name": "Nieves", "full_name": "Oscar Nieves", "contact_id": "9840", "email": "onieves@globalrewardsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:38-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 64 [2026-04-07 14:07:54] Webhook received: Contact ID 10362 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17782283532", "retell_llm_dynamic_variables": { "first_name": "Shaun", "last_name": "Fomenoff", "full_name": "Shaun Fomenoff", "contact_id": "10362", "email": "shaun.fomenoff@verkada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 65 [2026-04-07 14:07:54] Added to queue. Total in queue: 66 [2026-04-07 14:07:54] Webhook received: Contact ID 10543 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17786861275", "retell_llm_dynamic_variables": { "first_name": "Trevor", "last_name": "Bremner", "full_name": "Trevor Bremner", "contact_id": "10543", "email": "tbremner@centricsoftware.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 67 [2026-04-07 14:07:54] Webhook received: Contact ID 10117 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16049451344", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "MacIntosh", "full_name": "Richard MacIntosh", "contact_id": "10117", "email": "rmacintosh@cryopak.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 68 [2026-04-07 14:07:54] Webhook received: Contact ID 9311 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+19024813042", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Jennegren", "full_name": "Tom Jennegren", "contact_id": "9311", "email": "tomj@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 69 [2026-04-07 14:07:54] Webhook received: Contact ID 9361 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17788790227", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Wang", "full_name": "Maureen Wang", "contact_id": "9361", "email": "maureen.wang@telit.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 70 [2026-04-07 14:07:54] Webhook received: Contact ID 10162 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+15047563058", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Laughlin", "full_name": "Chris Laughlin", "contact_id": "10162", "email": "claughlin@genoadesign.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call went to voicemail, message left for Chris regarding webinar invitation\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:43-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 71 [2026-04-07 14:07:54] Webhook received: Contact ID 9502 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+16046485364", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Owens", "full_name": "Michael Owens", "contact_id": "9502", "email": "michaelowens@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Webhook received: Contact ID 9278 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17789911870", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Frenette", "full_name": "Mark Frenette", "contact_id": "9278", "email": "mark.frenette@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 72 [2026-04-07 14:07:54] Added to queue. Total in queue: 73 [2026-04-07 14:07:54] Webhook received: Contact ID 11373 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17022370268", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Kearns", "full_name": "Rob Kearns", "contact_id": "11373", "email": "rkearns@jssupplybb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T12:46:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 74 [2026-04-07 14:07:54] Webhook received: Contact ID 11288 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+19496837276", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Norris", "full_name": "Sarah Norris", "contact_id": "11288", "email": "snorris@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no response from contact", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 75 [2026-04-07 14:07:54] Webhook received: Contact ID 9722 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17608227762", "retell_llm_dynamic_variables": { "first_name": "Nick", "last_name": "Casas", "full_name": "Nick Casas", "contact_id": "9722", "email": "nick.casas@trioncology.org", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +13216049133\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-02 invalid phone destination, phone: +17807020212\n2026-04-02 Dial no answer, phone: +13216049133", "extension": "", "toronto_current_time": "2026-04-02T15:47:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 76 [2026-04-07 14:07:54] Webhook received: Contact ID 11328 [2026-04-07 14:07:54] Payload: { "from_number": "+14375237770", "to_number": "+17783224580", "retell_llm_dynamic_variables": { "first_name": "Somayyeh", "last_name": "Tavakoli", "full_name": "Somayyeh Tavakoli", "contact_id": "11328", "email": "somayyeh@baystech.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:54] Added to queue. Total in queue: 77 [2026-04-07 14:07:55] Webhook received: Contact ID 10569 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16049707659", "retell_llm_dynamic_variables": { "first_name": "Terry", "last_name": "Singleton", "full_name": "Terry Singleton", "contact_id": "10569", "email": "terry.s@dazz.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, user changed number and provided new contact", "extension": "", "toronto_current_time": "2026-04-02T12:46:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 78 [2026-04-07 14:07:55] Webhook received: Contact ID 10574 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16046425661", "retell_llm_dynamic_variables": { "first_name": "Tammey", "last_name": "George", "full_name": "Tammey George", "contact_id": "10574", "email": "tgeorge@ahbl.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 79 [2026-04-07 14:07:55] Webhook received: Contact ID 9685 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+12506343475", "retell_llm_dynamic_variables": { "first_name": "Nathan", "last_name": "Vanschaik", "full_name": "Nathan Vanschaik", "contact_id": "9685", "email": "nathan.vanschaik@rokt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:38-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 80 [2026-04-07 14:07:55] Webhook received: Contact ID 9619 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16048212800", "retell_llm_dynamic_variables": { "first_name": "Yiping", "last_name": "Li", "full_name": "Yiping Li", "contact_id": "9619", "email": "yli@norsat.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "187", "toronto_current_time": "2026-04-02T12:46:37-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 81 [2026-04-07 14:07:55] Webhook received: Contact ID 11299 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+19252000039", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Scott", "full_name": "Kyle Scott", "contact_id": "11299", "email": "kyle.scott@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 82 [2026-04-07 14:07:55] Webhook received: Contact ID 10458 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+19024211302", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Baldwin", "full_name": "Dawn Baldwin", "contact_id": "10458", "email": "renae.perry@eventseast.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, message left\n2026 Mar 31 call reached voicemail, message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "2144", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 83 [2026-04-07 14:07:55] Webhook received: Contact ID 11420 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16046018162", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Callaghan", "full_name": "Peter Callaghan", "contact_id": "11420", "email": "roydenmillar@maximizer.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, user navigated menu but did not reach human\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 84 [2026-04-07 14:07:55] Webhook received: Contact ID 11405 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16043414368", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Whyte", "full_name": "William Whyte", "contact_id": "11405", "email": "wwhyte@getirwin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached for Mark Faskin", "extension": "", "toronto_current_time": "2026-04-02T12:46:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 85 [2026-04-07 14:07:55] Webhook received: Contact ID 11528 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+12363398066", "retell_llm_dynamic_variables": { "first_name": "Shawn", "last_name": "Yarwood", "full_name": "Shawn Yarwood", "contact_id": "11528", "email": "shawn.yarwood@marks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +17787263474", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 86 [2026-04-07 14:07:55] Webhook received: Contact ID 9630 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16046176453", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Gardner", "full_name": "Mike Gardner", "contact_id": "9630", "email": "mgardner@axsiumgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T15:47:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 87 [2026-04-07 14:07:55] Webhook received: Contact ID 10342 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+16722037155", "retell_llm_dynamic_variables": { "first_name": "Senesh", "last_name": "Perera", "full_name": "Senesh Perera", "contact_id": "10342", "email": "senesh.perera@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T12:46:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Webhook received: Contact ID 11338 [2026-04-07 14:07:55] Payload: { "from_number": "+14375237770", "to_number": "+17788718767", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Langley", "full_name": "Ryan Langley", "contact_id": "11338", "email": "langleyr@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail not initialized by customer", "extension": "", "toronto_current_time": "2026-04-02T12:46:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:55] Added to queue. Total in queue: 88 [2026-04-07 14:07:55] Added to queue. Total in queue: 89 [2026-04-07 14:07:56] Webhook received: Contact ID 9708 [2026-04-07 14:07:56] Payload: { "from_number": "+14375237770", "to_number": "+12508694321", "retell_llm_dynamic_variables": { "first_name": "Simone", "last_name": "Swett", "full_name": "Simone Swett", "contact_id": "9708", "email": "sswett@xap.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026-04-02 Dial no answer, phone: +13108429800", "extension": "", "toronto_current_time": "2026-04-02T15:47:18-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:56] Added to queue. Total in queue: 90 [2026-04-07 14:07:56] Webhook received: Contact ID 10462 [2026-04-07 14:07:56] Payload: { "from_number": "+14375237770", "to_number": "+15066313028", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "West", "full_name": "Steve West", "contact_id": "10462", "email": "steve.west@qnx.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +15066313028\n2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:56] Added to queue. Total in queue: 91 [2026-04-07 14:07:56] Webhook received: Contact ID 10031 [2026-04-07 14:07:56] Payload: { "from_number": "+14375237770", "to_number": "+16047737486", "retell_llm_dynamic_variables": { "first_name": "Stephan", "last_name": "Byns", "full_name": "Stephan Byns", "contact_id": "10031", "email": "sbyns@midlandappliance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 reached voicemail at Midland Appliance", "extension": "", "toronto_current_time": "2026-04-02T15:47:17-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:56] Added to queue. Total in queue: 92 [2026-04-07 14:07:56] Webhook received: Contact ID 9294 [2026-04-07 14:07:56] Payload: { "from_number": "+14375237770", "to_number": "+16507274359", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Acorn", "full_name": "Tom Acorn", "contact_id": "9294", "email": "tom.acorn@tipalti.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16507274359\n2026 Apr 02 call reached voicemail, no live contact answered", "extension": "", "toronto_current_time": "2026-04-02T15:47:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:56] Added to queue. Total in queue: 93 [2026-04-07 14:07:57] Webhook received: Contact ID 11473 [2026-04-07 14:07:57] Payload: { "from_number": "+14375237770", "to_number": "+15598597142", "retell_llm_dynamic_variables": { "first_name": "Nate", "last_name": "Veeh", "full_name": "Nate Veeh", "contact_id": "11473", "email": "nateveeh@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-02 Dial no answer, phone: +15624348839", "extension": "", "toronto_current_time": "2026-04-02T12:46:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:07:57] Added to queue. Total in queue: 94 [2026-04-07 14:17:53] Webhook received: Contact ID 10887 [2026-04-07 14:17:53] Payload: { "from_number": "+14375237770", "to_number": "+15066404000", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Baker", "full_name": "Matt Baker", "contact_id": "10887", "email": "matthew.baker@innovatia.net", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, message left\n2026 Apr 02 call went to voicemail and message left\n2026 Apr 07 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-07T14:02:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:17:53] Added to queue. Total in queue: 22 [2026-04-07 14:17:53] Webhook received: Contact ID 9867 [2026-04-07 14:17:53] Payload: { "from_number": "+14375237770", "to_number": "+17804527786", "retell_llm_dynamic_variables": { "first_name": "Adrian", "last_name": "Moore", "full_name": "Adrian Moore", "contact_id": "9867", "email": "adrian.moore@cgsupply.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no conversation\n2026 Mar 30 outbound call to Adrian at Consolidated Gypsum, voicemail reached\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:02:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:17:53] Added to queue. Total in queue: 23 [2026-04-07 14:17:54] Webhook received: Contact ID 10998 [2026-04-07 14:17:54] Payload: { "from_number": "+14375237770", "to_number": "+18585786400", "retell_llm_dynamic_variables": { "first_name": "Christopher", "last_name": "Nelson", "full_name": "Christopher Nelson", "contact_id": "10998", "email": "cnelson@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +18585786400\n2026-04-02 Dial no answer, phone: +18585786400\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:02:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:17:54] Added to queue. Total in queue: 24 [2026-04-07 14:17:55] Webhook received: Contact ID 9391 [2026-04-07 14:17:55] Payload: { "from_number": "+14375237770", "to_number": "+19056952055", "retell_llm_dynamic_variables": { "first_name": "Nathen", "last_name": "Bliss", "full_name": "Nathen Bliss", "contact_id": "9391", "email": "nathen.bliss@eurofase.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:02:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:17:55] Added to queue. Total in queue: 25 [2026-04-07 14:22:47] Webhook received: Contact ID 9253 [2026-04-07 14:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16048828755", "retell_llm_dynamic_variables": { "first_name": "Messaoud", "last_name": "Zazoua", "full_name": "Messaoud Zazoua", "contact_id": "9253", "email": "m.zazoua@prepglobal.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16047198066", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:47] Added to queue. Total in queue: 1 [2026-04-07 14:22:47] Webhook received: Contact ID 11487 [2026-04-07 14:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14162396200", "retell_llm_dynamic_variables": { "first_name": "Roxanne", "last_name": "Beverstein", "full_name": "Roxanne Beverstein", "contact_id": "11487", "email": "roxanne@c4media.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, left message for Roxanne regarding webinar invitation\n2026-04-02 invalid phone destination, phone: +14162396200\n2026-04-02 Dial no answer, phone: +14082575939\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:47] Added to queue. Total in queue: 2 [2026-04-07 14:22:47] Webhook received: Contact ID 11326 [2026-04-07 14:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16049302700", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Ruscheinski", "full_name": "Troy Ruscheinski", "contact_id": "11326", "email": "troy@seasidepaper.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact with Troy\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:47] Added to queue. Total in queue: 3 [2026-04-07 14:22:48] Webhook received: Contact ID 10102 [2026-04-07 14:22:48] Payload: { "from_number": "+14375237770", "to_number": "+16042773302", "retell_llm_dynamic_variables": { "first_name": "Rijo", "last_name": "Varghese", "full_name": "Rijo Varghese", "contact_id": "10102", "email": "rijo.varghese@organika.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:48] Added to queue. Total in queue: 4 [2026-04-07 14:22:48] Webhook received: Contact ID 11436 [2026-04-07 14:22:48] Payload: { "from_number": "+14375237770", "to_number": "+16044743816", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Drake", "full_name": "Michael Drake", "contact_id": "11436", "email": "mdrake@m3personnel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +16044743816\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:48] Added to queue. Total in queue: 5 [2026-04-07 14:22:48] Webhook received: Contact ID 10557 [2026-04-07 14:22:48] Payload: { "from_number": "+14375237770", "to_number": "+16137603500", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Mangat", "full_name": "Justin Mangat", "contact_id": "10557", "email": "justin.mangat@rcgtconsulting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:48] Added to queue. Total in queue: 6 [2026-04-07 14:22:49] Webhook received: Contact ID 9326 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18559279387", "retell_llm_dynamic_variables": { "first_name": "Tori", "last_name": "Clarke", "full_name": "Tori Clarke", "contact_id": "9326", "email": "tori.clarke@pantheon.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 7 [2026-04-07 14:22:49] Webhook received: Contact ID 9424 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16043203344", "retell_llm_dynamic_variables": { "first_name": "Tiffany", "last_name": "Zinck", "full_name": "Tiffany Zinck", "contact_id": "9424", "email": "tzinck@counterpath.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 8 [2026-04-07 14:22:49] Webhook received: Contact ID 10044 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18773751470", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Harper", "full_name": "Scott Harper", "contact_id": "10044", "email": "scott.harper@cytiva.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 9 [2026-04-07 14:22:49] Webhook received: Contact ID 11423 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+12503890699", "retell_llm_dynamic_variables": { "first_name": "Ris\u00eb", "last_name": "Bulmer", "full_name": "Ris\u00eb Bulmer", "contact_id": "11423", "email": "rise.bulmer@wcgservices.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact with Ris\u00eb\n2026 Apr 02 call reached voicemail, no live contact made\n2026 Apr 02 call reached voicemail at people and culture department\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 10 [2026-04-07 14:22:49] Webhook received: Contact ID 10723 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16045748485", "retell_llm_dynamic_variables": { "first_name": "Kurt", "last_name": "Graves", "full_name": "Kurt Graves", "contact_id": "10723", "email": "kgraves@deltacontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, contact not available", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 11 [2026-04-07 14:22:49] Webhook received: Contact ID 10348 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19025669116", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Madigan", "full_name": "Jessica Madigan", "contact_id": "10348", "email": "jmadigan@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +18587245872", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 12 [2026-04-07 14:22:49] Webhook received: Contact ID 9905 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18558295962", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Walker", "full_name": "Alex Walker", "contact_id": "9905", "email": "alex@humbleandfume.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 call reached voicemail, attempted to connect with Alex Walker\n2026 Apr 07 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 13 [2026-04-07 14:22:49] Webhook received: Contact ID 9998 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16045348626", "retell_llm_dynamic_variables": { "first_name": "Raj", "last_name": "Gill", "full_name": "Raj Gill", "contact_id": "9998", "email": "raj@airfoam.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +15047371107\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call forwarded to voicemail for Raj Gil\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 14 [2026-04-07 14:22:49] Webhook received: Contact ID 11368 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+14166465232", "retell_llm_dynamic_variables": { "first_name": "Rosaura", "last_name": "Gonzalez", "full_name": "Rosaura Gonzalez", "contact_id": "11368", "email": "rgonzalez@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail or answering machine, message left for Rosaura regarding webinar invitation\n2026 Apr 02 call reached automated system, no human contact made\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 15 [2026-04-07 14:22:49] Webhook received: Contact ID 11410 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16048880025", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "James", "full_name": "Tyler James", "contact_id": "11410", "email": "tyler.james@rimex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail for Tyler at REMAX\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 16 [2026-04-07 14:22:49] Webhook received: Contact ID 10718 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16049865366", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Dryden", "full_name": "Kevin Dryden", "contact_id": "10718", "email": "kevin@leshallfilter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 17 [2026-04-07 14:22:49] Webhook received: Contact ID 9621 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18005079394", "retell_llm_dynamic_variables": { "first_name": "Zoe", "last_name": "Yang", "full_name": "Zoe Yang", "contact_id": "9621", "email": "zoe.yang@compassdigital.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 18 [2026-04-07 14:22:49] Webhook received: Contact ID 11673 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18888582546", "retell_llm_dynamic_variables": { "first_name": "Noelle", "last_name": "Uglesic", "full_name": "Noelle Uglesic", "contact_id": "11673", "email": "noelle.uglesic@clio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 19 [2026-04-07 14:22:49] Webhook received: Contact ID 9575 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19024685353", "retell_llm_dynamic_variables": { "first_name": "Geoff", "last_name": "Morse", "full_name": "Geoff Morse", "contact_id": "9575", "email": "geoffm@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no live contact\n2026 Mar 30 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 20 [2026-04-07 14:22:49] Webhook received: Contact ID 9892 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+15063752447", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Nevers", "full_name": "Jaime Nevers", "contact_id": "9892", "email": "jaime@coveredbridgechips.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 voicemail reached, no message left\n2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 voicemail reached, no human interaction\n2026 Apr 02 reached voicemail of Amy McPherson\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 21 [2026-04-07 14:22:49] Webhook received: Contact ID 9400 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19024686711", "retell_llm_dynamic_variables": { "first_name": "Theresa", "last_name": "Wilson", "full_name": "Theresa Wilson", "contact_id": "9400", "email": "twilson@tvcinc.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19057552107\n2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +19057552107\n2026 Apr 07 call reached voicemail, user unable to take call", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 22 [2026-04-07 14:22:49] Webhook received: Contact ID 11318 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+17038546000", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Aragon", "full_name": "Peter Aragon", "contact_id": "11318", "email": "peter.aragon@localiq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated USA TODAY CODE contact center but no human answered\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 23 [2026-04-07 14:22:49] Webhook received: Contact ID 11282 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19053666333", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Davies", "full_name": "Jon Davies", "contact_id": "11282", "email": "jon.davies@crossmark.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19053666333\n2026-04-02 Dial no answer, phone: +19714401862\n2026-04-02 Dial no answer, phone: +19053666333\n2026-04-07 Dial no answer, phone: +19714401862", "extension": "4", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 24 [2026-04-07 14:22:49] Webhook received: Contact ID 11333 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18448714054", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Llewellyn", "full_name": "Rebecca Llewellyn", "contact_id": "11333", "email": "rebecca@harmonicarts.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call went to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 25 [2026-04-07 14:22:49] Webhook received: Contact ID 10881 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19024685353", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Baker", "full_name": "Rick Baker", "contact_id": "10881", "email": "rickb@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human interaction\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 26 [2026-04-07 14:22:49] Webhook received: Contact ID 10510 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Sherry", "last_name": "Wu", "full_name": "Sherry Wu", "contact_id": "10510", "email": "swu@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 27 [2026-04-07 14:22:49] Webhook received: Contact ID 9494 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18778808802", "retell_llm_dynamic_variables": { "first_name": "Wade", "last_name": "Ball", "full_name": "Wade Ball", "contact_id": "9494", "email": "wade.ball@eswit.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 28 [2026-04-07 14:22:49] Webhook received: Contact ID 9503 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18003053550", "retell_llm_dynamic_variables": { "first_name": "Wagner", "last_name": "Veneziano", "full_name": "Wagner Veneziano", "contact_id": "9503", "email": "wagner.veneziano@tipalti.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16047244711", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 29 [2026-04-07 14:22:49] Webhook received: Contact ID 9747 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18779097770", "retell_llm_dynamic_variables": { "first_name": "Noah", "last_name": "Kalaw", "full_name": "Noah Kalaw", "contact_id": "9747", "email": "nkalaw@evidentdigital.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call forwarded to voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 30 [2026-04-07 14:22:49] Webhook received: Contact ID 10165 [2026-04-07 14:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16046288177", "retell_llm_dynamic_variables": { "first_name": "Randal", "last_name": "Horne", "full_name": "Randal Horne", "contact_id": "10165", "email": "randal.horne@netint.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:49] Added to queue. Total in queue: 31 [2026-04-07 14:22:50] Webhook received: Contact ID 11341 [2026-04-07 14:22:50] Payload: { "from_number": "+14375237770", "to_number": "+16046699958", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Horoshok", "full_name": "Josh Horoshok", "contact_id": "11341", "email": "jhoroshok@shearwater.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16042313467\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail or gatekeeper; Josh not available\n2026-04-02 Dial no answer, phone: +16042313467\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:50] Added to queue. Total in queue: 32 [2026-04-07 14:22:50] Webhook received: Contact ID 9698 [2026-04-07 14:22:50] Payload: { "from_number": "+14375237770", "to_number": "+16044123300", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Ayer", "full_name": "Nicole Ayer", "contact_id": "9698", "email": "nayer@squirrelsystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:50] Added to queue. Total in queue: 33 [2026-04-07 14:22:50] Webhook received: Contact ID 11330 [2026-04-07 14:22:50] Payload: { "from_number": "+14375237770", "to_number": "+14258828080", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Peever", "full_name": "Ryan Peever", "contact_id": "11330", "email": "ryan.peever@gescan.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:50] Added to queue. Total in queue: 34 [2026-04-07 14:22:50] Webhook received: Contact ID 9268 [2026-04-07 14:22:50] Payload: { "from_number": "+14375237770", "to_number": "+18884826012", "retell_llm_dynamic_variables": { "first_name": "Marcus", "last_name": "Gverzdys", "full_name": "Marcus Gverzdys", "contact_id": "9268", "email": "marcus.gverzdys@xnurta.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026-04-07 dial busy, phone: +16505297789", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:22:50] Added to queue. Total in queue: 35 [2026-04-07 14:27:48] Webhook received: Contact ID 9502 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+18774368221", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Owens", "full_name": "Michael Owens", "contact_id": "9502", "email": "michaelowens@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +16046485364", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 12 [2026-04-07 14:27:48] Webhook received: Contact ID 10318 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+16045348626", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Kehoe", "full_name": "Scott Kehoe", "contact_id": "10318", "email": "scott.k@airfoam.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 13 [2026-04-07 14:27:48] Webhook received: Contact ID 10060 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+14504202012", "retell_llm_dynamic_variables": { "first_name": "Rene", "last_name": "Longo", "full_name": "Rene Longo", "contact_id": "10060", "email": "rene.longo@spi.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 14 [2026-04-07 14:27:48] Webhook received: Contact ID 11391 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+15617503173", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Johnston", "full_name": "Sarah Johnston", "contact_id": "11391", "email": "sjohnston@cendyn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 15 [2026-04-07 14:27:48] Webhook received: Contact ID 9572 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+16044085811", "retell_llm_dynamic_variables": { "first_name": "Margaret", "last_name": "Lucas", "full_name": "Margaret Lucas", "contact_id": "9572", "email": "mlucas@parcliving.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call forwarded to voicemail, no conversation\n2026-04-07 dial busy, phone: +12503838574", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 16 [2026-04-07 14:27:48] Webhook received: Contact ID 9569 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+16042786131", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Worth", "full_name": "Ryan Worth", "contact_id": "9569", "email": "rworth@midlandappliance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail at Midland Appliance", "extension": "215", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 17 [2026-04-07 14:27:48] Webhook received: Contact ID 9361 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+19194397977", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Wang", "full_name": "Maureen Wang", "contact_id": "9361", "email": "maureen.wang@telit.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 18 [2026-04-07 14:27:48] Webhook received: Contact ID 9278 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+14166267829", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Frenette", "full_name": "Mark Frenette", "contact_id": "9278", "email": "mark.frenette@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +17789911870", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 19 [2026-04-07 14:27:48] Webhook received: Contact ID 11515 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+12505453215", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Voros", "full_name": "Rob Voros", "contact_id": "11515", "email": "rvoros@acutruss.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 20 [2026-04-07 14:27:48] Webhook received: Contact ID 11505 [2026-04-07 14:27:48] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Stuart", "last_name": "Lee", "full_name": "Stuart Lee", "contact_id": "11505", "email": "slee3@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Blue Cat reception voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:48] Added to queue. Total in queue: 21 [2026-04-07 14:27:49] Webhook received: Contact ID 11415 [2026-04-07 14:27:49] Payload: { "from_number": "+14375237770", "to_number": "+16042556150", "retell_llm_dynamic_variables": { "first_name": "Shane", "last_name": "Lucy", "full_name": "Shane Lucy", "contact_id": "11415", "email": "shane@danicabrands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:49] Added to queue. Total in queue: 22 [2026-04-07 14:27:49] Webhook received: Contact ID 10162 [2026-04-07 14:27:49] Payload: { "from_number": "+14375237770", "to_number": "+17093680669", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Laughlin", "full_name": "Chris Laughlin", "contact_id": "10162", "email": "claughlin@genoadesign.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call went to voicemail, message left for Chris regarding webinar invitation\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:49] Added to queue. Total in queue: 23 [2026-04-07 14:27:49] Webhook received: Contact ID 11431 [2026-04-07 14:27:49] Payload: { "from_number": "+14375237770", "to_number": "+18667447774", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Mikulik", "full_name": "Mike Mikulik", "contact_id": "11431", "email": "mmikulik@spi3pl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:49] Added to queue. Total in queue: 24 [2026-04-07 14:27:49] Webhook received: Contact ID 10234 [2026-04-07 14:27:49] Payload: { "from_number": "+14375237770", "to_number": "+14164872020", "retell_llm_dynamic_variables": { "first_name": "Shelly", "last_name": "Pendlebury", "full_name": "Shelly Pendlebury", "contact_id": "10234", "email": "s.pendlebury@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:49] Added to queue. Total in queue: 25 [2026-04-07 14:27:49] Webhook received: Contact ID 9722 [2026-04-07 14:27:49] Payload: { "from_number": "+14375237770", "to_number": "+17807020212", "retell_llm_dynamic_variables": { "first_name": "Nick", "last_name": "Casas", "full_name": "Nick Casas", "contact_id": "9722", "email": "nick.casas@trioncology.org", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +13216049133\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-02 invalid phone destination, phone: +17807020212\n2026-04-02 Dial no answer, phone: +13216049133\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:49] Added to queue. Total in queue: 26 [2026-04-07 14:27:49] Webhook received: Contact ID 11309 [2026-04-07 14:27:49] Payload: { "from_number": "+14375237770", "to_number": "+18774368221", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "McConnell", "full_name": "Mike McConnell", "contact_id": "11309", "email": "mikemcconnell@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:49] Added to queue. Total in queue: 27 [2026-04-07 14:27:50] Webhook received: Contact ID 11373 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+19257655624", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Kearns", "full_name": "Rob Kearns", "contact_id": "11373", "email": "rkearns@jssupplybb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 28 [2026-04-07 14:27:50] Webhook received: Contact ID 10362 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+16505142500", "retell_llm_dynamic_variables": { "first_name": "Shaun", "last_name": "Fomenoff", "full_name": "Shaun Fomenoff", "contact_id": "10362", "email": "shaun.fomenoff@verkada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 29 [2026-04-07 14:27:50] Webhook received: Contact ID 11065 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+14167843717", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Galbraith", "full_name": "David Galbraith", "contact_id": "11065", "email": "david@sevencontinents.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +12623910185\n2026 Mar 31 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +12623910185", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 30 [2026-04-07 14:27:50] Webhook received: Contact ID 10117 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+17323469200", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "MacIntosh", "full_name": "Richard MacIntosh", "contact_id": "10117", "email": "rmacintosh@cryopak.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +16049451344", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 31 [2026-04-07 14:27:50] Webhook received: Contact ID 9685 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+16466937411", "retell_llm_dynamic_variables": { "first_name": "Nathan", "last_name": "Vanschaik", "full_name": "Nathan Vanschaik", "contact_id": "9685", "email": "nathan.vanschaik@rokt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 32 [2026-04-07 14:27:50] Webhook received: Contact ID 9669 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+18162629463", "retell_llm_dynamic_variables": { "first_name": "Landinn", "last_name": "Eckhardt", "full_name": "Landinn Eckhardt", "contact_id": "9669", "email": "leckhardt@traffix.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19727374253\n2026-04-01 Dial no answer, phone: +18162629463\n2026-04-02 invalid phone destination, phone: +19727374253\n2026-04-02 Dial no answer, phone: +18162629463\n2026-04-07 invalid phone destination, phone: +19727374253", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 33 [2026-04-07 14:27:50] Webhook received: Contact ID 10543 [2026-04-07 14:27:50] Payload: { "from_number": "+14375237770", "to_number": "+14085747802", "retell_llm_dynamic_variables": { "first_name": "Trevor", "last_name": "Bremner", "full_name": "Trevor Bremner", "contact_id": "10543", "email": "tbremner@centricsoftware.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:50] Added to queue. Total in queue: 34 [2026-04-07 14:27:51] Webhook received: Contact ID 11299 [2026-04-07 14:27:51] Payload: { "from_number": "+14375237770", "to_number": "+16132711010", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Scott", "full_name": "Kyle Scott", "contact_id": "11299", "email": "kyle.scott@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:51] Added to queue. Total in queue: 35 [2026-04-07 14:27:51] Webhook received: Contact ID 11288 [2026-04-07 14:27:51] Payload: { "from_number": "+14375237770", "to_number": "+16046399700", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Norris", "full_name": "Sarah Norris", "contact_id": "11288", "email": "snorris@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no response from contact\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:51] Added to queue. Total in queue: 36 [2026-04-07 14:27:51] Webhook received: Contact ID 11481 [2026-04-07 14:27:51] Payload: { "from_number": "+14375237770", "to_number": "+15196858800", "retell_llm_dynamic_variables": { "first_name": "Phillip", "last_name": "Carey", "full_name": "Phillip Carey", "contact_id": "11481", "email": "phil.carey@trudellhs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call disconnected quickly, no conversation\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call ended quickly with user hangup, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:51] Added to queue. Total in queue: 37 [2026-04-07 14:27:51] Webhook received: Contact ID 10857 [2026-04-07 14:27:51] Payload: { "from_number": "+14375237770", "to_number": "+14162294646", "retell_llm_dynamic_variables": { "first_name": "Lucas", "last_name": "Roze", "full_name": "Lucas Roze", "contact_id": "10857", "email": "lroze@dillon.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated system, no human answered\n2026-03-31 Dial no answer, phone: +15069297388\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:54-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:51] Added to queue. Total in queue: 38 [2026-04-07 14:27:51] Webhook received: Contact ID 9840 [2026-04-07 14:27:51] Payload: { "from_number": "+14375237770", "to_number": "+19054773971", "retell_llm_dynamic_variables": { "first_name": "Oscar", "last_name": "Nieves", "full_name": "Oscar Nieves", "contact_id": "9840", "email": "onieves@globalrewardsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:55-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:27:51] Added to queue. Total in queue: 39 [2026-04-07 14:32:43] Webhook received: Contact ID 9708 [2026-04-07 14:32:43] Payload: { "from_number": "+14375237770", "to_number": "+13108429800", "retell_llm_dynamic_variables": { "first_name": "Simone", "last_name": "Swett", "full_name": "Simone Swett", "contact_id": "9708", "email": "sswett@xap.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026-04-02 Dial no answer, phone: +13108429800\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:43] Added to queue. Total in queue: 21 [2026-04-07 14:32:43] Webhook received: Contact ID 10342 [2026-04-07 14:32:43] Payload: { "from_number": "+14375237770", "to_number": "+15714806579", "retell_llm_dynamic_variables": { "first_name": "Senesh", "last_name": "Perera", "full_name": "Senesh Perera", "contact_id": "10342", "email": "senesh.perera@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation with contact", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:43] Added to queue. Total in queue: 22 [2026-04-07 14:32:43] Webhook received: Contact ID 11528 [2026-04-07 14:32:43] Payload: { "from_number": "+14375237770", "to_number": "+18555927444", "retell_llm_dynamic_variables": { "first_name": "Shawn", "last_name": "Yarwood", "full_name": "Shawn Yarwood", "contact_id": "11528", "email": "shawn.yarwood@marks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +17787263474\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:43] Added to queue. Total in queue: 23 [2026-04-07 14:32:43] Webhook received: Contact ID 10887 [2026-04-07 14:32:43] Payload: { "from_number": "+14375237770", "to_number": "+19024426040", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Baker", "full_name": "Matt Baker", "contact_id": "10887", "email": "matthew.baker@innovatia.net", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, message left\n2026 Apr 02 call went to voicemail and message left\n2026 Apr 07 voicemail reached, no live contact\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T14:17:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:43] Added to queue. Total in queue: 24 [2026-04-07 14:32:43] Webhook received: Contact ID 9630 [2026-04-07 14:32:43] Payload: { "from_number": "+14375237770", "to_number": "+14168495400", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Gardner", "full_name": "Mike Gardner", "contact_id": "9630", "email": "mgardner@axsiumgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:43] Added to queue. Total in queue: 25 [2026-04-07 14:32:44] Webhook received: Contact ID 10462 [2026-04-07 14:32:44] Payload: { "from_number": "+14375237770", "to_number": "+16135910931", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "West", "full_name": "Steve West", "contact_id": "10462", "email": "steve.west@qnx.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +15066313028\n2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +15066313028", "extension": "", "toronto_current_time": "2026-04-07T14:07:57-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:44] Added to queue. Total in queue: 26 [2026-04-07 14:32:45] Webhook received: Contact ID 9294 [2026-04-07 14:32:45] Payload: { "from_number": "+14375237770", "to_number": "+18003053550", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Acorn", "full_name": "Tom Acorn", "contact_id": "9294", "email": "tom.acorn@tipalti.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16507274359\n2026 Apr 02 call reached voicemail, no live contact answered\n2026-04-07 Dial no answer, phone: +16507274359", "extension": "", "toronto_current_time": "2026-04-07T14:07:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:45] Added to queue. Total in queue: 27 [2026-04-07 14:32:45] Webhook received: Contact ID 10031 [2026-04-07 14:32:45] Payload: { "from_number": "+14375237770", "to_number": "+16042786131", "retell_llm_dynamic_variables": { "first_name": "Stephan", "last_name": "Byns", "full_name": "Stephan Byns", "contact_id": "10031", "email": "sbyns@midlandappliance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 reached voicemail at Midland Appliance\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:57-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:45] Added to queue. Total in queue: 28 [2026-04-07 14:32:45] Webhook received: Contact ID 11405 [2026-04-07 14:32:45] Payload: { "from_number": "+14375237770", "to_number": "+18003724129", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Whyte", "full_name": "William Whyte", "contact_id": "11405", "email": "wwhyte@getirwin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached for Mark Faskin\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:45] Added to queue. Total in queue: 29 [2026-04-07 14:32:45] Webhook received: Contact ID 11420 [2026-04-07 14:32:45] Payload: { "from_number": "+14375237770", "to_number": "+16046018000", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Callaghan", "full_name": "Peter Callaghan", "contact_id": "11420", "email": "roydenmillar@maximizer.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, user navigated menu but did not reach human\n2026 Apr 02 call reached voicemail, no human interaction\n2026-04-07 invalid phone destination, phone: +16046018162", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:45] Added to queue. Total in queue: 30 [2026-04-07 14:32:45] Webhook received: Contact ID 11473 [2026-04-07 14:32:45] Payload: { "from_number": "+14375237770", "to_number": "+18774368221", "retell_llm_dynamic_variables": { "first_name": "Nate", "last_name": "Veeh", "full_name": "Nate Veeh", "contact_id": "11473", "email": "nateveeh@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-02 Dial no answer, phone: +15624348839\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:58-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:45] Added to queue. Total in queue: 31 [2026-04-07 14:32:46] Webhook received: Contact ID 10458 [2026-04-07 14:32:46] Payload: { "from_number": "+14375237770", "to_number": "+19024218686", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Baldwin", "full_name": "Dawn Baldwin", "contact_id": "10458", "email": "renae.perry@eventseast.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, message left\n2026 Mar 31 call reached voicemail, message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "2144", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:46] Added to queue. Total in queue: 32 [2026-04-07 14:32:46] Webhook received: Contact ID 11338 [2026-04-07 14:32:46] Payload: { "from_number": "+14375237770", "to_number": "+14167661500", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Langley", "full_name": "Ryan Langley", "contact_id": "11338", "email": "langleyr@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail not initialized by customer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:07:56-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:32:46] Added to queue. Total in queue: 33 [2026-04-07 14:37:44] Webhook received: Contact ID 9621 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+17786288981", "retell_llm_dynamic_variables": { "first_name": "Zoe", "last_name": "Yang", "full_name": "Zoe Yang", "contact_id": "9621", "email": "zoe.yang@compassdigital.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 8 [2026-04-07 14:37:44] Webhook received: Contact ID 10557 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+13438040907", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Mangat", "full_name": "Justin Mangat", "contact_id": "10557", "email": "justin.mangat@rcgtconsulting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 9 [2026-04-07 14:37:44] Webhook received: Contact ID 9892 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+15062301083", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Nevers", "full_name": "Jaime Nevers", "contact_id": "9892", "email": "jaime@coveredbridgechips.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 voicemail reached, no message left\n2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 voicemail reached, no human interaction\n2026 Apr 02 reached voicemail of Amy McPherson\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 10 [2026-04-07 14:37:44] Webhook received: Contact ID 11326 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+116049313", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Ruscheinski", "full_name": "Troy Ruscheinski", "contact_id": "11326", "email": "troy@seasidepaper.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact with Troy\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 11 [2026-04-07 14:37:44] Webhook received: Contact ID 10044 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16044538660791", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Harper", "full_name": "Scott Harper", "contact_id": "10044", "email": "scott.harper@cytiva.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +18773751470", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 12 [2026-04-07 14:37:44] Webhook received: Contact ID 10165 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+1971558809875", "retell_llm_dynamic_variables": { "first_name": "Randal", "last_name": "Horne", "full_name": "Randal Horne", "contact_id": "10165", "email": "randal.horne@netint.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 13 [2026-04-07 14:37:44] Webhook received: Contact ID 9326 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14159174883", "retell_llm_dynamic_variables": { "first_name": "Tori", "last_name": "Clarke", "full_name": "Tori Clarke", "contact_id": "9326", "email": "tori.clarke@pantheon.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 14 [2026-04-07 14:37:44] Webhook received: Contact ID 11487 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14082575939", "retell_llm_dynamic_variables": { "first_name": "Roxanne", "last_name": "Beverstein", "full_name": "Roxanne Beverstein", "contact_id": "11487", "email": "roxanne@c4media.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail, left message for Roxanne regarding webinar invitation\n2026-04-02 invalid phone destination, phone: +14162396200\n2026-04-02 Dial no answer, phone: +14082575939\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14162396200", "extension": "", "toronto_current_time": "2026-04-07T14:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 15 [2026-04-07 14:37:44] Webhook received: Contact ID 10102 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+12507972876", "retell_llm_dynamic_variables": { "first_name": "Rijo", "last_name": "Varghese", "full_name": "Rijo Varghese", "contact_id": "10102", "email": "rijo.varghese@organika.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T14:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 16 [2026-04-07 14:37:44] Webhook received: Contact ID 10723 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16044179140", "retell_llm_dynamic_variables": { "first_name": "Kurt", "last_name": "Graves", "full_name": "Kurt Graves", "contact_id": "10723", "email": "kgraves@deltacontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, contact not available\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 17 [2026-04-07 14:37:44] Webhook received: Contact ID 9424 [2026-04-07 14:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16044844231", "retell_llm_dynamic_variables": { "first_name": "Tiffany", "last_name": "Zinck", "full_name": "Tiffany Zinck", "contact_id": "9424", "email": "tzinck@counterpath.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:44] Added to queue. Total in queue: 18 [2026-04-07 14:37:45] Webhook received: Contact ID 10718 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+16048569451", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Dryden", "full_name": "Kevin Dryden", "contact_id": "10718", "email": "kevin@leshallfilter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 19 [2026-04-07 14:37:45] Webhook received: Contact ID 9400 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+19057552107", "retell_llm_dynamic_variables": { "first_name": "Theresa", "last_name": "Wilson", "full_name": "Theresa Wilson", "contact_id": "9400", "email": "twilson@tvcinc.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +19057552107\n2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +19057552107\n2026 Apr 07 call reached voicemail, user unable to take call\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 20 [2026-04-07 14:37:45] Webhook received: Contact ID 10881 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+19024146915", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Baker", "full_name": "Rick Baker", "contact_id": "10881", "email": "rickb@maritimepaper.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human interaction\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact made\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Heather Dirk", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 21 [2026-04-07 14:37:45] Webhook received: Contact ID 9998 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+15047371107", "retell_llm_dynamic_variables": { "first_name": "Raj", "last_name": "Gill", "full_name": "Raj Gill", "contact_id": "9998", "email": "raj@airfoam.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +15047371107\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call forwarded to voicemail for Raj Gil\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Rod Gil", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 22 [2026-04-07 14:37:45] Webhook received: Contact ID 10348 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+18584843432", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Madigan", "full_name": "Jessica Madigan", "contact_id": "10348", "email": "jmadigan@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +18587245872\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 23 [2026-04-07 14:37:45] Webhook received: Contact ID 11423 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+18885629283", "retell_llm_dynamic_variables": { "first_name": "Ris\u00eb", "last_name": "Bulmer", "full_name": "Ris\u00eb Bulmer", "contact_id": "11423", "email": "rise.bulmer@wcgservices.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact with Ris\u00eb\n2026 Apr 02 call reached voicemail, no live contact made\n2026 Apr 02 call reached voicemail at people and culture department\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 24 [2026-04-07 14:37:45] Webhook received: Contact ID 11436 [2026-04-07 14:37:45] Payload: { "from_number": "+14375237770", "to_number": "+15068506842", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Drake", "full_name": "Michael Drake", "contact_id": "11436", "email": "mdrake@m3personnel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +16044743816\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +16044743816", "extension": "", "toronto_current_time": "2026-04-07T14:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:45] Added to queue. Total in queue: 25 [2026-04-07 14:37:46] Webhook received: Contact ID 11368 [2026-04-07 14:37:46] Payload: { "from_number": "+14375237770", "to_number": "+170240813", "retell_llm_dynamic_variables": { "first_name": "Rosaura", "last_name": "Gonzalez", "full_name": "Rosaura Gonzalez", "contact_id": "11368", "email": "rgonzalez@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail or answering machine, message left for Rosaura regarding webinar invitation\n2026 Apr 02 call reached automated system, no human contact made\n2026 Apr 07 voicemail reached, message left\n2026 Apr 07 outbound call reached automated system, pressed zero for reception, call ended due to inactivity", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:46] Added to queue. Total in queue: 26 [2026-04-07 14:37:46] Webhook received: Contact ID 9253 [2026-04-07 14:37:46] Payload: { "from_number": "+14375237770", "to_number": "+17788388066", "retell_llm_dynamic_variables": { "first_name": "Messaoud", "last_name": "Zazoua", "full_name": "Messaoud Zazoua", "contact_id": "9253", "email": "m.zazoua@prepglobal.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16047198066\n2026 Apr 07 call reached automated company directory, agent pressed zero for reception but no human interaction occurred", "extension": "", "toronto_current_time": "2026-04-07T14:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:46] Added to queue. Total in queue: 27 [2026-04-07 14:37:46] Webhook received: Contact ID 11410 [2026-04-07 14:37:46] Payload: { "from_number": "+14375237770", "to_number": "+16048827121", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "James", "full_name": "Tyler James", "contact_id": "11410", "email": "tyler.james@rimex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail for Tyler at REMAX\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call forwarded to voicemail for Tyler James", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:46] Added to queue. Total in queue: 28 [2026-04-07 14:37:46] Webhook received: Contact ID 11333 [2026-04-07 14:37:46] Payload: { "from_number": "+14375237770", "to_number": "+17782684390", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Llewellyn", "full_name": "Rebecca Llewellyn", "contact_id": "11333", "email": "rebecca@harmonicarts.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call went to voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:46] Added to queue. Total in queue: 29 [2026-04-07 14:37:46] Webhook received: Contact ID 11282 [2026-04-07 14:37:46] Payload: { "from_number": "+14375237770", "to_number": "+119053613", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Davies", "full_name": "Jon Davies", "contact_id": "11282", "email": "jon.davies@crossmark.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19053666333\n2026-04-02 Dial no answer, phone: +19714401862\n2026-04-02 Dial no answer, phone: +19053666333\n2026-04-07 Dial no answer, phone: +19714401862\n2026-04-07 Dial no answer, phone: +19053666333", "extension": "4", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:37:46] Added to queue. Total in queue: 30 [2026-04-07 14:42:43] Webhook received: Contact ID 11391 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+160493213", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Johnston", "full_name": "Sarah Johnston", "contact_id": "11391", "email": "sjohnston@cendyn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live representative available", "extension": "", "toronto_current_time": "2026-04-07T14:27:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 4 [2026-04-07 14:42:43] Webhook received: Contact ID 9278 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+16043134098", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Frenette", "full_name": "Mark Frenette", "contact_id": "9278", "email": "mark.frenette@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +17789911870\n2026 Apr 07 call reached voicemail, no live agent available", "extension": "", "toronto_current_time": "2026-04-07T14:27:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 5 [2026-04-07 14:42:43] Webhook received: Contact ID 9722 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+13216049133", "retell_llm_dynamic_variables": { "first_name": "Nick", "last_name": "Casas", "full_name": "Nick Casas", "contact_id": "9722", "email": "nick.casas@trioncology.org", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +13216049133\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-02 invalid phone destination, phone: +17807020212\n2026-04-02 Dial no answer, phone: +13216049133\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +17807020212", "extension": "", "toronto_current_time": "2026-04-07T14:27:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 6 [2026-04-07 14:42:43] Webhook received: Contact ID 9361 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+17787351953", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Wang", "full_name": "Maureen Wang", "contact_id": "9361", "email": "maureen.wang@telit.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation\n2026 Apr 07 call disconnected quickly, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:27:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 7 [2026-04-07 14:42:43] Webhook received: Contact ID 9502 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+14169996239", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Owens", "full_name": "Michael Owens", "contact_id": "9502", "email": "michaelowens@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +16046485364\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T14:27:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 8 [2026-04-07 14:42:43] Webhook received: Contact ID 11373 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+14165878317", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Kearns", "full_name": "Rob Kearns", "contact_id": "11373", "email": "rkearns@jssupplybb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:27:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 9 [2026-04-07 14:42:43] Webhook received: Contact ID 9569 [2026-04-07 14:42:43] Payload: { "from_number": "+14375237770", "to_number": "+16046172580", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Worth", "full_name": "Ryan Worth", "contact_id": "9569", "email": "rworth@midlandappliance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail at Midland Appliance\n2026 Apr 07 call reached voicemail at Midland Appliance", "extension": "215", "toronto_current_time": "2026-04-07T14:27:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:43] Added to queue. Total in queue: 10 [2026-04-07 14:42:44] Webhook received: Contact ID 10318 [2026-04-07 14:42:44] Payload: { "from_number": "+14375237770", "to_number": "+17782285877", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Kehoe", "full_name": "Scott Kehoe", "contact_id": "10318", "email": "scott.k@airfoam.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 voicemail reached, no conversation\n2026 Apr 07 call reached voicemail for Scott Kehoe, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:27:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:44] Added to queue. Total in queue: 11 [2026-04-07 14:42:44] Webhook received: Contact ID 10234 [2026-04-07 14:42:44] Payload: { "from_number": "+14375237770", "to_number": "+12502161321", "retell_llm_dynamic_variables": { "first_name": "Shelly", "last_name": "Pendlebury", "full_name": "Shelly Pendlebury", "contact_id": "10234", "email": "s.pendlebury@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T14:27:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:44] Added to queue. Total in queue: 12 [2026-04-07 14:42:44] Webhook received: Contact ID 9503 [2026-04-07 14:42:44] Payload: { "from_number": "+14375237770", "to_number": "+17862443368", "retell_llm_dynamic_variables": { "first_name": "Wagner", "last_name": "Veneziano", "full_name": "Wagner Veneziano", "contact_id": "9503", "email": "wagner.veneziano@tipalti.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16047244711\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:44] Added to queue. Total in queue: 13 [2026-04-07 14:42:44] Webhook received: Contact ID 11505 [2026-04-07 14:42:44] Payload: { "from_number": "+14375237770", "to_number": "+19712242709", "retell_llm_dynamic_variables": { "first_name": "Stuart", "last_name": "Lee", "full_name": "Stuart Lee", "contact_id": "11505", "email": "slee3@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Blue Cat reception voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached BlueCat reception voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T14:27:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:44] Added to queue. Total in queue: 14 [2026-04-07 14:42:44] Webhook received: Contact ID 9698 [2026-04-07 14:42:44] Payload: { "from_number": "+14375237770", "to_number": "+18722700311", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Ayer", "full_name": "Nicole Ayer", "contact_id": "9698", "email": "nayer@squirrelsystems.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:44] Added to queue. Total in queue: 15 [2026-04-07 14:42:44] Webhook received: Contact ID 11415 [2026-04-07 14:42:44] Payload: { "from_number": "+14375237770", "to_number": "+18886326422", "retell_llm_dynamic_variables": { "first_name": "Shane", "last_name": "Lucy", "full_name": "Shane Lucy", "contact_id": "11415", "email": "shane@danicabrands.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:27:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:44] Added to queue. Total in queue: 16 [2026-04-07 14:42:46] Webhook received: Contact ID 9268 [2026-04-07 14:42:46] Payload: { "from_number": "+14375237770", "to_number": "+19172688618", "retell_llm_dynamic_variables": { "first_name": "Marcus", "last_name": "Gverzdys", "full_name": "Marcus Gverzdys", "contact_id": "9268", "email": "marcus.gverzdys@xnurta.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026-04-07 dial busy, phone: +16505297789\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:22:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:42:46] Added to queue. Total in queue: 17 [2026-04-07 14:47:52] Webhook received: Contact ID 9840 [2026-04-07 14:47:52] Payload: { "from_number": "+14375237770", "to_number": "+19163378641", "retell_llm_dynamic_variables": { "first_name": "Oscar", "last_name": "Nieves", "full_name": "Oscar Nieves", "contact_id": "9840", "email": "onieves@globalrewardsolutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system and voicemail for sales department", "extension": "", "toronto_current_time": "2026-04-07T14:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:52] Added to queue. Total in queue: 1 [2026-04-07 14:47:52] Webhook received: Contact ID 9708 [2026-04-07 14:47:52] Payload: { "from_number": "+14375237770", "to_number": "+125086942004321", "retell_llm_dynamic_variables": { "first_name": "Simone", "last_name": "Swett", "full_name": "Simone Swett", "contact_id": "9708", "email": "sswett@xap.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026-04-02 Dial no answer, phone: +13108429800\n2026 Apr 07 voicemail reached, message left\n2026-04-07 Dial no answer, phone: +13108429800", "extension": "", "toronto_current_time": "2026-04-07T14:32:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:52] Added to queue. Total in queue: 2 [2026-04-07 14:47:52] Webhook received: Contact ID 11299 [2026-04-07 14:47:52] Payload: { "from_number": "+14375237770", "to_number": "+14692938820", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Scott", "full_name": "Kyle Scott", "contact_id": "11299", "email": "kyle.scott@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T14:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:52] Added to queue. Total in queue: 3 [2026-04-07 14:47:52] Webhook received: Contact ID 9685 [2026-04-07 14:47:52] Payload: { "from_number": "+14375237770", "to_number": "+12505884149", "retell_llm_dynamic_variables": { "first_name": "Nathan", "last_name": "Vanschaik", "full_name": "Nathan Vanschaik", "contact_id": "9685", "email": "nathan.vanschaik@rokt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T14:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:52] Added to queue. Total in queue: 4 [2026-04-07 14:47:52] Webhook received: Contact ID 11473 [2026-04-07 14:47:52] Payload: { "from_number": "+14375237770", "to_number": "+15624348839", "retell_llm_dynamic_variables": { "first_name": "Nate", "last_name": "Veeh", "full_name": "Nate Veeh", "contact_id": "11473", "email": "nateveeh@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-02 Dial no answer, phone: +15624348839\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached IVR, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T14:32:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:52] Added to queue. Total in queue: 5 [2026-04-07 14:47:53] Webhook received: Contact ID 11528 [2026-04-07 14:47:53] Payload: { "from_number": "+14375237770", "to_number": "+17787263474", "retell_llm_dynamic_variables": { "first_name": "Shawn", "last_name": "Yarwood", "full_name": "Shawn Yarwood", "contact_id": "11528", "email": "shawn.yarwood@marks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +17787263474\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T14:32:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:53] Added to queue. Total in queue: 6 [2026-04-07 14:47:53] Webhook received: Contact ID 9630 [2026-04-07 14:47:53] Payload: { "from_number": "+14375237770", "to_number": "+116123269677320", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Gardner", "full_name": "Mike Gardner", "contact_id": "9630", "email": "mgardner@axsiumgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T14:32:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:53] Added to queue. Total in queue: 7 [2026-04-07 14:47:54] Webhook received: Contact ID 11318 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+177829612", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Aragon", "full_name": "Peter Aragon", "contact_id": "11318", "email": "peter.aragon@localiq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated USA TODAY CODE contact center but no human answered\n2026 Apr 07 voicemail reached, no conversation\n2026 Apr 07 attempted to reach Peter Aragon via automated directory, no human contact made", "extension": "", "toronto_current_time": "2026-04-07T14:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 8 [2026-04-07 14:47:54] Webhook received: Contact ID 11309 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+18586922442", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "McConnell", "full_name": "Mike McConnell", "contact_id": "11309", "email": "mikemcconnell@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left\n2026 Apr 07 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T14:27:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 9 [2026-04-07 14:47:54] Webhook received: Contact ID 11288 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+18609088914", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Norris", "full_name": "Sarah Norris", "contact_id": "11288", "email": "snorris@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but no response from contact\n2026 Apr 07 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:27:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 10 [2026-04-07 14:47:54] Webhook received: Contact ID 10458 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+19024993816", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Baldwin", "full_name": "Dawn Baldwin", "contact_id": "10458", "email": "renae.perry@eventseast.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, message left\n2026 Mar 31 call reached voicemail, message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, message left", "extension": "2144", "toronto_current_time": "2026-04-07T14:32:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 11 [2026-04-07 14:47:54] Webhook received: Contact ID 10462 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+16132192403", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "West", "full_name": "Steve West", "contact_id": "10462", "email": "steve.west@qnx.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +15066313028\n2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +15066313028\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 12 [2026-04-07 14:47:54] Webhook received: Contact ID 10362 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+16048997861", "retell_llm_dynamic_variables": { "first_name": "Shaun", "last_name": "Fomenoff", "full_name": "Shaun Fomenoff", "contact_id": "10362", "email": "shaun.fomenoff@verkada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T14:27:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 13 [2026-04-07 14:47:54] Webhook received: Contact ID 11431 [2026-04-07 14:47:54] Payload: { "from_number": "+14375237770", "to_number": "+16045809437", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Mikulik", "full_name": "Mike Mikulik", "contact_id": "11431", "email": "mmikulik@spi3pl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached receptionist Vicky, requested Mike Mikulik, call transferred to voicemail", "extension": "", "toronto_current_time": "2026-04-07T14:27:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:47:54] Added to queue. Total in queue: 14 [2026-04-07 14:52:51] Webhook received: Contact ID 11420 [2026-04-07 14:52:51] Payload: { "from_number": "+14375237770", "to_number": "+16046719430", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Callaghan", "full_name": "Peter Callaghan", "contact_id": "11420", "email": "roydenmillar@maximizer.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, user navigated menu but did not reach human\n2026 Apr 02 call reached voicemail, no human interaction\n2026-04-07 invalid phone destination, phone: +16046018162\n2026 Apr 07 call reached automated phone system, digits pressed to navigate IVR, no human reached", "extension": "", "toronto_current_time": "2026-04-07T14:32:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:52:51] Added to queue. Total in queue: 1 [2026-04-07 14:52:52] Webhook received: Contact ID 11338 [2026-04-07 14:52:52] Payload: { "from_number": "+14375237770", "to_number": "+16045879819", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Langley", "full_name": "Ryan Langley", "contact_id": "11338", "email": "langleyr@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail not initialized by customer\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated directory, no human contact found", "extension": "", "toronto_current_time": "2026-04-07T14:32:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 14:52:52] Added to queue. Total in queue: 2 [2026-04-07 15:07:43] Webhook received: Contact ID 9436 [2026-04-07 15:07:43] Payload: { "from_number": "+14375237770", "to_number": "+15199980813", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Gardy", "full_name": "Matt Gardy", "contact_id": "9436", "email": "mgardy@motoinsight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call transferred to Matt Gardy's voicemail, no message left\n2026 Apr 02 call reached voicemail of Malvina Pitka", "extension": "", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:43] Added to queue. Total in queue: 1 [2026-04-07 15:07:43] Webhook received: Contact ID 9602 [2026-04-07 15:07:43] Payload: { "from_number": "+14375237770", "to_number": "+15196622840", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Polanic", "full_name": "Tom Polanic", "contact_id": "9602", "email": "tpolanic@argoxtv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026-04-01 dial busy, phone: +18668637689\n2026 Apr 01 call reached voicemail, no message left", "extension": "248", "toronto_current_time": "2026-04-02T16:52:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:43] Added to queue. Total in queue: 2 [2026-04-07 15:07:45] Webhook received: Contact ID 11317 [2026-04-07 15:07:45] Payload: { "from_number": "+14375237770", "to_number": "+19056957570", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Walton", "full_name": "Andy Walton", "contact_id": "11317", "email": "awalton@densify.com", "orgname": "", "bloc_notes_ac": "2026-04-01 dial busy, phone: +19056957570\n2026 Apr 01 call reached automated system, no human answered\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 02 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:45] Added to queue. Total in queue: 3 [2026-04-07 15:07:45] Webhook received: Contact ID 11120 [2026-04-07 15:07:45] Payload: { "from_number": "+14375237770", "to_number": "+19057937748", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Papetti", "full_name": "Sheila Papetti", "contact_id": "11120", "email": "spapetti@e-c-m.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no direct contact with Sheila\n2026 Apr 01 call reached automated directory but no human contact found\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no direct contact made", "extension": "7", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:45] Added to queue. Total in queue: 4 [2026-04-07 15:07:45] Webhook received: Contact ID 10666 [2026-04-07 15:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16472981331", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Begbie", "full_name": "Kyle Begbie", "contact_id": "10666", "email": "kbegbie@fuzehr.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026-04-02 dial busy, phone: +19057990269", "extension": "", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:45] Added to queue. Total in queue: 5 [2026-04-07 15:07:45] Webhook received: Contact ID 10440 [2026-04-07 15:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12487650633", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Lumetta", "full_name": "Stephanie Lumetta", "contact_id": "10440", "email": "stephanie.lumetta@enavate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated menu, digit 2 pressed for sales, no human answered\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:45] Added to queue. Total in queue: 6 [2026-04-07 15:07:45] Webhook received: Contact ID 11047 [2026-04-07 15:07:45] Payload: { "from_number": "+14375237770", "to_number": "+19056415599", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Johnston", "full_name": "Chris Johnston", "contact_id": "11047", "email": "cjohnston@jvk.net", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "2343", "toronto_current_time": "2026-04-02T16:52:54-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:45] Added to queue. Total in queue: 7 [2026-04-07 15:07:45] Webhook received: Contact ID 10456 [2026-04-07 15:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16138081456", "retell_llm_dynamic_variables": { "first_name": "Jordan", "last_name": "West", "full_name": "Jordan West", "contact_id": "10456", "email": "jordan@swiftexp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Swift Delivery Systems sales department, no human reached, call ended after hold\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:45] Added to queue. Total in queue: 8 [2026-04-07 15:07:46] Webhook received: Contact ID 9658 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14168849878", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Harvey", "full_name": "Greg Harvey", "contact_id": "9658", "email": "greg.harvey@zafin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 9 [2026-04-07 15:07:46] Webhook received: Contact ID 10426 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16475261354", "retell_llm_dynamic_variables": { "first_name": "Celia", "last_name": "Cooper", "full_name": "Celia Cooper", "contact_id": "10426", "email": "celia@360learning.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +19545924871\n2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 10 [2026-04-07 15:07:46] Webhook received: Contact ID 9512 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16132296216", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Denomme", "full_name": "Mike Denomme", "contact_id": "9512", "email": "mike.denomme@eunasolutions.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +18774653200\n2026-04-02 Dial no answer, phone: +12263380222", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 11 [2026-04-07 15:07:46] Webhook received: Contact ID 11488 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14164023061", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Hansen", "full_name": "Ben Hansen", "contact_id": "11488", "email": "bhansen@weldco-beales.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 12 [2026-04-07 15:07:46] Webhook received: Contact ID 10285 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+18621536899", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Cooper", "full_name": "Matthew Cooper", "contact_id": "10285", "email": "matthew.cooper@jonasclub.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left", "extension": "01", "toronto_current_time": "2026-04-02T16:41:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 13 [2026-04-07 15:07:46] Webhook received: Contact ID 9605 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16137975005", "retell_llm_dynamic_variables": { "first_name": "Krystin", "last_name": "Colley", "full_name": "Krystin Colley", "contact_id": "9605", "email": "krystin.colley@dnagenotek.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 14 [2026-04-07 15:07:46] Webhook received: Contact ID 10313 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12267508178", "retell_llm_dynamic_variables": { "first_name": "Stefan", "last_name": "Clarke", "full_name": "Stefan Clarke", "contact_id": "10313", "email": "sclarke@paramountcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:14-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 15 [2026-04-07 15:07:46] Webhook received: Contact ID 10145 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14434018138", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Clarke", "full_name": "Jason Clarke", "contact_id": "10145", "email": "jclarke@wencomine.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 16 [2026-04-07 15:07:46] Webhook received: Contact ID 9264 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+19057528120", "retell_llm_dynamic_variables": { "first_name": "Gregory", "last_name": "Dixon", "full_name": "Gregory Dixon", "contact_id": "9264", "email": "greg.dixon@sentienthr.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with Gregory Dixon", "extension": "218", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 17 [2026-04-07 15:07:46] Webhook received: Contact ID 9405 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17057452961", "retell_llm_dynamic_variables": { "first_name": "Lee", "last_name": "Brown", "full_name": "Lee Brown", "contact_id": "9405", "email": "lee-b@quickmill.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "304", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Webhook received: Contact ID 9506 [2026-04-07 15:07:46] Added to queue. Total in queue: 18 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12894235111", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Brown", "full_name": "Michelle Brown", "contact_id": "9506", "email": "michelle.brown@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Webhook received: Contact ID 10636 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+15197209001", "retell_llm_dynamic_variables": { "first_name": "Craig", "last_name": "Surette", "full_name": "Craig Surette", "contact_id": "10636", "email": "csurette@gpa-innovates.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15197209001\n2026 Apr 02 call reached automated system, no human interaction\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:09:24-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 19 [2026-04-07 15:07:46] Added to queue. Total in queue: 20 [2026-04-07 15:07:46] Webhook received: Contact ID 10635 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+19053917598", "retell_llm_dynamic_variables": { "first_name": "Kaitlyn", "last_name": "Buck", "full_name": "Kaitlyn Buck", "contact_id": "10635", "email": "kaitlyn.buck@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached sales department but no one was available; voicemail reached\n2026-04-02 dial busy, phone: +16506662718", "extension": "", "toronto_current_time": "2026-04-02T16:29:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 21 [2026-04-07 15:07:46] Webhook received: Contact ID 9417 [2026-04-07 15:07:46] Webhook received: Contact ID 9673 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14044339104", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Laneve", "full_name": "Natalie Laneve", "contact_id": "9673", "email": "nataliel@embross.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17705474189", "extension": "", "toronto_current_time": "2026-04-02T16:51:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14166622669", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "McIntosh", "full_name": "Tyler McIntosh", "contact_id": "9417", "email": "tyler@braze.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16472564263", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 22 [2026-04-07 15:07:46] Added to queue. Total in queue: 23 [2026-04-07 15:07:46] Webhook received: Contact ID 9833 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16136068316", "retell_llm_dynamic_variables": { "first_name": "Olja", "last_name": "Kulic", "full_name": "Olja Kulic", "contact_id": "9833", "email": "olja.kulic@hearcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:51:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 24 [2026-04-07 15:07:46] Webhook received: Contact ID 9765 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14168866709", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Lombardi", "full_name": "Adam Lombardi", "contact_id": "9765", "email": "adam@ncp-it.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:54-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 25 [2026-04-07 15:07:46] Webhook received: Contact ID 9576 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14168158777", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Thomson", "full_name": "Scott Thomson", "contact_id": "9576", "email": "scott.thomson@frontstream.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, Scott from Frontstream left a message", "extension": "488", "toronto_current_time": "2026-04-02T16:57:11-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 26 [2026-04-07 15:07:46] Webhook received: Contact ID 9246 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14163802900", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Graham", "full_name": "John Graham", "contact_id": "9246", "email": "john.graham@localiq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 27 [2026-04-07 15:07:46] Webhook received: Contact ID 10289 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16134150261", "retell_llm_dynamic_variables": { "first_name": "Sawyer", "last_name": "Ge", "full_name": "Sawyer Ge", "contact_id": "10289", "email": "sawyer.ge@optiwave.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:12-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Webhook received: Contact ID 9332 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+19053014218", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Chernecki", "full_name": "Tanya Chernecki", "contact_id": "9332", "email": "tanya.chernecki@brainhunter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:42-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 28 [2026-04-07 15:07:46] Added to queue. Total in queue: 29 [2026-04-07 15:07:46] Webhook received: Contact ID 9716 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17804891938", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Van Neck", "full_name": "John Van Neck", "contact_id": "9716", "email": "jvanneck@canmedhealthcare.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail at Ultra Ray Group\n2026 Apr 01 call reached automated system, invalid extension entered twice, no human contact", "extension": "211", "toronto_current_time": "2026-04-02T16:32:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 30 [2026-04-07 15:07:46] Webhook received: Contact ID 10116 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+18436542280", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Alpert", "full_name": "Ben Alpert", "contact_id": "10116", "email": "ben.alpert@q4inc.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +18436542280\n2026 Apr 01 call reached sales voicemail, no representative available\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 31 [2026-04-07 15:07:46] Webhook received: Contact ID 9291 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+15194345788", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Aggelopoulos", "full_name": "John Aggelopoulos", "contact_id": "9291", "email": "jaggelopoulos@sterling.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "205", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 32 [2026-04-07 15:07:46] Webhook received: Contact ID 10134 [2026-04-07 15:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16476121592", "retell_llm_dynamic_variables": { "first_name": "Eoin", "last_name": "Collins", "full_name": "Eoin Collins", "contact_id": "10134", "email": "ecollins@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached uninitialized voicemail service\n2026 Apr 02 call reached BlueCat reception voicemail", "extension": "", "toronto_current_time": "2026-04-02T16:01:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:46] Added to queue. Total in queue: 33 [2026-04-07 15:07:47] Webhook received: Contact ID 10358 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14165187370", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Wernham", "full_name": "Brian Wernham", "contact_id": "10358", "email": "bwernham@secondnaturebrandsus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated system, no human answered\n2026-04-01 dial busy, phone: +16474848089\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated phone menu, multiple attempts to reach operator, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 34 [2026-04-07 15:07:47] Webhook received: Contact ID 9536 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16472424791", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Lewis", "full_name": "Mike Lewis", "contact_id": "9536", "email": "mike.lewis@voyav.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 35 [2026-04-07 15:07:47] Webhook received: Contact ID 10612 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Elan", "last_name": "Ulfan", "full_name": "Elan Ulfan", "contact_id": "10612", "email": "eulfan@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "123", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 36 [2026-04-07 15:07:47] Webhook received: Contact ID 9429 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16478481388", "retell_llm_dynamic_variables": { "first_name": "Lindsey", "last_name": "Broderick", "full_name": "Lindsey Broderick", "contact_id": "9429", "email": "lindsey.broderick@primecomms.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16048723436\n2026 Apr 02 call reached voicemail, no message left", "extension": "928", "toronto_current_time": "2026-04-02T16:29:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 37 [2026-04-07 15:07:47] Webhook received: Contact ID 10198 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+17055590280", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Eldridge", "full_name": "Jeffrey Eldridge", "contact_id": "10198", "email": "jeldridge@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +19028122830", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 38 [2026-04-07 15:07:47] Webhook received: Contact ID 9331 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14165583111", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Mogul", "full_name": "Matthew Mogul", "contact_id": "9331", "email": "matthew.mogul@farrow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +14033442537\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 39 [2026-04-07 15:07:47] Webhook received: Contact ID 10864 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16472743665", "retell_llm_dynamic_variables": { "first_name": "Melanie", "last_name": "Cramp", "full_name": "Melanie Cramp", "contact_id": "10864", "email": "m.cramp@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 40 [2026-04-07 15:07:47] Webhook received: Contact ID 10513 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15199464423", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Lanman", "full_name": "Chris Lanman", "contact_id": "10513", "email": "chris@championproducts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail for Chris Lammman\n2026 Apr 01 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Webhook received: Contact ID 10339 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Bailey", "full_name": "Brian Bailey", "contact_id": "10339", "email": "bbailey@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail for Brian Bailey, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "2753", "toronto_current_time": "2026-04-02T16:52:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 41 [2026-04-07 15:07:47] Webhook received: Contact ID 10264 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19052068039", "retell_llm_dynamic_variables": { "first_name": "Sanjeev", "last_name": "Bhalla", "full_name": "Sanjeev Bhalla", "contact_id": "10264", "email": "sanjeev.bhalla@welbilt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail not set up", "extension": "", "toronto_current_time": "2026-04-02T16:57:10-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 42 [2026-04-07 15:07:47] Added to queue. Total in queue: 43 [2026-04-07 15:07:47] Webhook received: Contact ID 10504 [2026-04-07 15:07:47] Webhook received: Contact ID 10214 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14163833383", "retell_llm_dynamic_variables": { "first_name": "Susie", "last_name": "Warner", "full_name": "Susie Warner", "contact_id": "10504", "email": "swarner@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14166402579", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Boudreau", "full_name": "Jennifer Boudreau", "contact_id": "10214", "email": "jennifer.boudreau@gonitro.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 44 [2026-04-07 15:07:47] Added to queue. Total in queue: 45 [2026-04-07 15:07:47] Webhook received: Contact ID 9530 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14038360514", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Freeman", "full_name": "Chris Freeman", "contact_id": "9530", "email": "chris.freeman@erithme.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +14038360514\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 46 [2026-04-07 15:07:47] Webhook received: Contact ID 9896 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16476377551", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Dekter", "full_name": "Joel Dekter", "contact_id": "9896", "email": "jdekter@regalsecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Regal Security directory, no matching contact found, call ended due to max duration reached", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 47 [2026-04-07 15:07:47] Webhook received: Contact ID 9791 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19788910613", "retell_llm_dynamic_variables": { "first_name": "Neha", "last_name": "Sherpuri", "full_name": "Neha Sherpuri", "contact_id": "9791", "email": "nsherpuri@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:51:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Webhook received: Contact ID 10412 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19088038185", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Vieira", "full_name": "Joe Vieira", "contact_id": "10412", "email": "joe.vieira@allteksecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no contact found", "extension": "", "toronto_current_time": "2026-04-02T16:14:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 48 [2026-04-07 15:07:47] Added to queue. Total in queue: 49 [2026-04-07 15:07:47] Webhook received: Contact ID 9414 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15194043079", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Erkic", "full_name": "Melissa Erkic", "contact_id": "9414", "email": "melissa.erkic@ouster.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 50 [2026-04-07 15:07:47] Webhook received: Contact ID 9473 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15144889801", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Grant", "full_name": "Michelle Grant", "contact_id": "9473", "email": "michelle.grant@occlutech.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14642336521\n2026 Apr 02 call reached voicemail, no message left", "extension": "157", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 51 [2026-04-07 15:07:47] Webhook received: Contact ID 9287 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14163884691", "retell_llm_dynamic_variables": { "first_name": "Cristina", "last_name": "Gualtieri", "full_name": "Cristina Gualtieri", "contact_id": "9287", "email": "cristina.gualtieri@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Cristina regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T12:09:54-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 52 [2026-04-07 15:07:47] Webhook received: Contact ID 10216 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16475155869", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Talbot", "full_name": "Ryan Talbot", "contact_id": "10216", "email": "ryan.talbot@orium.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14166494169", "extension": "", "toronto_current_time": "2026-04-02T16:57:12-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 53 [2026-04-07 15:07:47] Webhook received: Contact ID 11050 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15196595215", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Johnston", "full_name": "Chris Johnston", "contact_id": "11050", "email": "chris.johnston@joneshealthcaregroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no conversation with contact\n2026 Apr 01 reached voicemail of Chris Johnston\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 54 [2026-04-07 15:07:47] Webhook received: Contact ID 10378 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Jillian", "last_name": "Reed", "full_name": "Jillian Reed", "contact_id": "10378", "email": "jillianreed@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "3029", "toronto_current_time": "2026-04-02T16:14:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 55 [2026-04-07 15:07:47] Webhook received: Contact ID 9961 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+12897954552", "retell_llm_dynamic_variables": { "first_name": "Janani", "last_name": "Kumar", "full_name": "Janani Kumar", "contact_id": "9961", "email": "janani.kumar@alayacare.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +12817858760", "extension": "", "toronto_current_time": "2026-04-02T16:09:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 56 [2026-04-07 15:07:47] Webhook received: Contact ID 11095 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15138899772", "retell_llm_dynamic_variables": { "first_name": "Hachim", "last_name": "Essaifi", "full_name": "Hachim Essaifi", "contact_id": "11095", "email": "hachim.essaifi@compasslog.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 57 [2026-04-07 15:07:47] Webhook received: Contact ID 9705 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14169516831", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Simac", "full_name": "Adam Simac", "contact_id": "9705", "email": "adam.simac@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 58 [2026-04-07 15:07:47] Webhook received: Contact ID 9584 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19052798711", "retell_llm_dynamic_variables": { "first_name": "Sahil", "last_name": "Datta", "full_name": "Sahil Datta", "contact_id": "9584", "email": "sdatta@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made", "extension": "386", "toronto_current_time": "2026-04-02T16:57:13-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Webhook received: Contact ID 9953 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+12892085582", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Bigger", "full_name": "Matt Bigger", "contact_id": "9953", "email": "mbigger@poly-corp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Polycorp general voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:41:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 59 [2026-04-07 15:07:47] Added to queue. Total in queue: 60 [2026-04-07 15:07:47] Webhook received: Contact ID 10129 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+12394769541", "retell_llm_dynamic_variables": { "first_name": "Bernard", "last_name": "Clermont", "full_name": "Bernard Clermont", "contact_id": "10129", "email": "bernardclermont@geotab.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12394769541\n2026 Apr 01 call reached voicemail, no conversation with Bernard\n2026 Apr 01 call ended quickly with automated message, no human reached", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 61 [2026-04-07 15:07:47] Webhook received: Contact ID 9824 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16472743491", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Cheong", "full_name": "Jennifer Cheong", "contact_id": "9824", "email": "j.cheong@laserclinics.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Jennifer\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 62 [2026-04-07 15:07:47] Webhook received: Contact ID 9438 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19055079000", "retell_llm_dynamic_variables": { "first_name": "Martin", "last_name": "Baron", "full_name": "Martin Baron", "contact_id": "9438", "email": "mbaron@macroeng.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "132", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 63 [2026-04-07 15:07:47] Webhook received: Contact ID 9739 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19052798711", "retell_llm_dynamic_variables": { "first_name": "Karla", "last_name": "Dennhardt", "full_name": "Karla Dennhardt", "contact_id": "9739", "email": "kdennhardt@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Profit Software", "extension": "2364", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Webhook received: Contact ID 10230 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15198938253", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Boersma", "full_name": "Jeremy Boersma", "contact_id": "10230", "email": "jeremy.boersma@glendimplexamericas.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated attendant, no human answer", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 64 [2026-04-07 15:07:47] Added to queue. Total in queue: 65 [2026-04-07 15:07:47] Webhook received: Contact ID 9675 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14162304861", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "McClement", "full_name": "Greg McClement", "contact_id": "9675", "email": "greg@tailscale.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 66 [2026-04-07 15:07:47] Webhook received: Contact ID 9641 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14168840473", "retell_llm_dynamic_variables": { "first_name": "Morgan", "last_name": "McNichol", "full_name": "Morgan McNichol", "contact_id": "9641", "email": "mmcnichol@ghx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to reach Morgan McNichol via directory and customer care, no direct connection made", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 67 [2026-04-07 15:07:47] Webhook received: Contact ID 10294 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14169944541", "retell_llm_dynamic_variables": { "first_name": "Spencer", "last_name": "Blake", "full_name": "Spencer Blake", "contact_id": "10294", "email": "sblake@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:11-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 68 [2026-04-07 15:07:47] Webhook received: Contact ID 9484 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16138504474", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Byrnes", "full_name": "Mike Byrnes", "contact_id": "9484", "email": "michael.byrnes@everbridge.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated menu, sales option selected but no human agent reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 69 [2026-04-07 15:07:47] Webhook received: Contact ID 10241 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+12262436314", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Goerz", "full_name": "Brandon Goerz", "contact_id": "10241", "email": "brandon.goerz@magnetforensics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call to Magnet Forensics, pressed 1 for sales but no human reached, call ended due to inactivity\n2026 Apr 01 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 70 [2026-04-07 15:07:47] Webhook received: Contact ID 11637 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16478604652", "retell_llm_dynamic_variables": { "first_name": "Anthony", "last_name": "Burroughs", "full_name": "Anthony Burroughs", "contact_id": "11637", "email": "aburroughs@anthemse.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, no human interaction\n2026 Mar 31 call reached voicemail and message left at AXS TV sales department\n2026-03-31 Dial no answer, phone: +14164576383", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 71 [2026-04-07 15:07:47] Webhook received: Contact ID 10507 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19054573900", "retell_llm_dynamic_variables": { "first_name": "Victor", "last_name": "Da Silva", "full_name": "Victor Da Silva", "contact_id": "10507", "email": "vdasilva@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left", "extension": "5289", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 72 [2026-04-07 15:07:47] Webhook received: Contact ID 11211 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19052084996", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Joy", "full_name": "Michael Joy", "contact_id": "11211", "email": "mjoy@proax.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Michael Joy at ProAX Technologies", "extension": "", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 73 [2026-04-07 15:07:47] Webhook received: Contact ID 9844 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14165092166", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Irvine", "full_name": "Jacqueline Irvine", "contact_id": "9844", "email": "jackiei@plexpack.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14165092166", "extension": "", "toronto_current_time": "2026-04-02T16:09:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 74 [2026-04-07 15:07:47] Webhook received: Contact ID 9533 [2026-04-07 15:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19054511772", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hadleycrane", "full_name": "Rick Hadleycrane", "contact_id": "9533", "email": "rhadleycrane@lawlortherapy.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact", "extension": "267", "toronto_current_time": "2026-04-02T16:57:03-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:47] Added to queue. Total in queue: 75 [2026-04-07 15:07:48] Webhook received: Contact ID 9789 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+12894398637", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Ewings", "full_name": "Heather Ewings", "contact_id": "9789", "email": "hewings@carecor.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19053995834", "extension": "", "toronto_current_time": "2026-04-02T16:09:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 76 [2026-04-07 15:07:48] Webhook received: Contact ID 9643 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+17813202562", "retell_llm_dynamic_variables": { "first_name": "Megan", "last_name": "Sullivan", "full_name": "Megan Sullivan", "contact_id": "9643", "email": "msullivan@citronhygiene.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:51:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 77 [2026-04-07 15:07:48] Webhook received: Contact ID 9450 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14034018401", "retell_llm_dynamic_variables": { "first_name": "Craig", "last_name": "Sherley", "full_name": "Craig Sherley", "contact_id": "9450", "email": "craig.sherley@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 78 [2026-04-07 15:07:48] Webhook received: Contact ID 10433 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+18886708889", "retell_llm_dynamic_variables": { "first_name": "Marko", "last_name": "Kovac", "full_name": "Marko Kovac", "contact_id": "10433", "email": "mkovac@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, message left for Marko regarding webinar invitation", "extension": "2365", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 79 [2026-04-07 15:07:48] Webhook received: Contact ID 10851 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14165740595", "retell_llm_dynamic_variables": { "first_name": "Louise", "last_name": "McMullen", "full_name": "Louise McMullen", "contact_id": "10851", "email": "lmcmullen@melitron.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached Peloton reception voicemail, no human contact\n2026 Apr 02 call went to voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 80 [2026-04-07 15:07:48] Webhook received: Contact ID 11575 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16476169448", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Pope", "full_name": "Steve Pope", "contact_id": "11575", "email": "spope@clarketransport.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 02 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:54-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 81 [2026-04-07 15:07:48] Webhook received: Contact ID 11172 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14164211882", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Tung", "full_name": "Wendy Tung", "contact_id": "11172", "email": "wendyt@crystalintl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, message left", "extension": "234", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 82 [2026-04-07 15:07:48] Webhook received: Contact ID 11630 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16476389463", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Cohen", "full_name": "Brandon Cohen", "contact_id": "11630", "email": "brandon.cohen@thecronosgroup.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +16476389463\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call to The Kronos Group, attempted directory search for 'Cohen' but no match found, call ended without human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 83 [2026-04-07 15:07:48] Webhook received: Contact ID 10937 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19187278007", "retell_llm_dynamic_variables": { "first_name": "Gurpreet", "last_name": "Kaur", "full_name": "Gurpreet Kaur", "contact_id": "10937", "email": "gurpreet@method-hub.com", "orgname": "", "bloc_notes_ac": "2026-04-01 dial busy, phone: +19187278007\n2026 Apr 01 call reached voicemail, no message left", "extension": "36", "toronto_current_time": "2026-04-02T16:32:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 84 [2026-04-07 15:07:48] Webhook received: Contact ID 10479 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16134067801", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "French", "full_name": "Chris French", "contact_id": "10479", "email": "chris.french@saeplast.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 invalid phone destination, phone: +13544605000\n2026-04-01 dial busy, phone: +15512422427", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 85 [2026-04-07 15:07:48] Webhook received: Contact ID 11477 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14168462486", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Love", "full_name": "Catherine Love", "contact_id": "11477", "email": "catherine@cpdc.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 attempted to reach Catherine Love via automated directory, no human contact reached\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 86 [2026-04-07 15:07:48] Webhook received: Contact ID 11152 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Moshiri", "full_name": "Alex Moshiri", "contact_id": "11152", "email": "amoshiri@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 voicemail reached, no message left", "extension": "5577", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 10802 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+17248613016", "retell_llm_dynamic_variables": { "first_name": "Diego", "last_name": "Vasquez", "full_name": "Diego Vasquez", "contact_id": "10802", "email": "diego.vasquez@helmoperations.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 02 call reached sales team voicemail", "extension": "", "toronto_current_time": "2026-04-02T16:01:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 11241 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19055012941", "retell_llm_dynamic_variables": { "first_name": "Julia", "last_name": "Lyrintzis", "full_name": "Julia Lyrintzis", "contact_id": "11241", "email": "jlyrintzis@multyhome.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 87 [2026-04-07 15:07:48] Added to queue. Total in queue: 88 [2026-04-07 15:07:48] Added to queue. Total in queue: 89 [2026-04-07 15:07:48] Webhook received: Contact ID 10351 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+13652920556", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Webb", "full_name": "Brandon Webb", "contact_id": "10351", "email": "bwebb@elemex.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +13652920556\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 90 [2026-04-07 15:07:48] Webhook received: Contact ID 10784 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19053912334", "retell_llm_dynamic_variables": { "first_name": "Darin", "last_name": "Finlayson", "full_name": "Darin Finlayson", "contact_id": "10784", "email": "dfinlayson@eastpenncanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19054272178", "extension": "", "toronto_current_time": "2026-04-02T16:01:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 91 [2026-04-07 15:07:48] Webhook received: Contact ID 9721 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+17045040742", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Froh", "full_name": "Tom Froh", "contact_id": "9721", "email": "thomasfroh@builddirect.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17045040742\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 92 [2026-04-07 15:07:48] Webhook received: Contact ID 9680 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14165651136", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Chun", "full_name": "Aaron Chun", "contact_id": "9680", "email": "achun@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +14165651136\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9909 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14163474389", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Maga", "full_name": "Jim Maga", "contact_id": "9909", "email": "jmaga@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system and voicemail for sales department", "extension": "", "toronto_current_time": "2026-04-02T16:14:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9301 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14165766550", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Liddall", "full_name": "Mark Liddall", "contact_id": "9301", "email": "markl@modernbeauty.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 93 [2026-04-07 15:07:48] Webhook received: Contact ID 9728 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14043721094", "retell_llm_dynamic_variables": { "first_name": "Nick", "last_name": "Flory", "full_name": "Nick Flory", "contact_id": "9728", "email": "nick.flory@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:51:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 94 [2026-04-07 15:07:48] Webhook received: Contact ID 10438 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19054779901", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Wittmann", "full_name": "Mark Wittmann", "contact_id": "10438", "email": "mwittmann@pcfsouvenirs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "7241", "toronto_current_time": "2026-04-02T16:51:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 95 [2026-04-07 15:07:48] Added to queue. Total in queue: 96 [2026-04-07 15:07:48] Webhook received: Contact ID 10238 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14162757950", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Tseung", "full_name": "Jeremy Tseung", "contact_id": "10238", "email": "jeremy@maropost.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached IVR, no message left, agent to call back later\n2026-04-02 Dial no answer, phone: +15036822510", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 97 [2026-04-07 15:07:48] Webhook received: Contact ID 10222 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14168995687", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Schneider", "full_name": "Jennifer Schneider", "contact_id": "10222", "email": "jennifer.schneider@infrapipes.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human contact\n2026 Apr 02 voicemail reached, message left for Jennifer", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 98 [2026-04-07 15:07:48] Webhook received: Contact ID 10550 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16479724920", "retell_llm_dynamic_variables": { "first_name": "Connor", "last_name": "McCardle", "full_name": "Connor McCardle", "contact_id": "10550", "email": "cmccardle@tekion.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated menu, no live person answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T11:09:25-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 99 [2026-04-07 15:07:48] Webhook received: Contact ID 9401 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14163007762", "retell_llm_dynamic_variables": { "first_name": "Farshad", "last_name": "Appoo", "full_name": "Farshad Appoo", "contact_id": "9401", "email": "farshad_appoo@wabashcanada.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9303 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+12267533229", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Hensel", "full_name": "Eric Hensel", "contact_id": "9303", "email": "erich@trusscore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 agent navigated automated directory to reach Eric Hancell extension 1132 but call disconnected before connection", "extension": "", "toronto_current_time": "2026-04-02T16:01:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9376 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14164590690", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Defreitas", "full_name": "Alex Defreitas", "contact_id": "9376", "email": "alex.defreitas@infiniteos.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated menu, no live person answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9670 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19047014274", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Brockman", "full_name": "Ashley Brockman", "contact_id": "9670", "email": "abrockman@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached Blue Cat reception voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 10085 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+15192397940", "retell_llm_dynamic_variables": { "first_name": "Tribu", "last_name": "Persaud", "full_name": "Tribu Persaud", "contact_id": "10085", "email": "tribu.persaud@norwichplastics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 100 [2026-04-07 15:07:48] Added to queue. Total in queue: 101 [2026-04-07 15:07:48] Webhook received: Contact ID 10754 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14372367916", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Da Costa", "full_name": "Denise Da Costa", "contact_id": "10754", "email": "ddacosta@lotlinx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 10737 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19057451985", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Leadbetter-Gold", "full_name": "Kristine Leadbetter-Gold", "contact_id": "10737", "email": "kleadbetter-gold@rossmcbride.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached legal assistant, not Kristine", "extension": "", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 102 [2026-04-07 15:07:48] Added to queue. Total in queue: 103 [2026-04-07 15:07:48] Added to queue. Total in queue: 104 [2026-04-07 15:07:48] Webhook received: Contact ID 10483 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16132885636", "retell_llm_dynamic_variables": { "first_name": "Stu", "last_name": "Wilson", "full_name": "Stu Wilson", "contact_id": "10483", "email": "stu.wilson@allenvanguard.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left for Stu", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 105 [2026-04-07 15:07:48] Added to queue. Total in queue: 106 [2026-04-07 15:07:48] Webhook received: Contact ID 10502 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19052798711", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Yahiro", "full_name": "Tyler Yahiro", "contact_id": "10502", "email": "tyahiro@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "2730", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 10839 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14163196296", "retell_llm_dynamic_variables": { "first_name": "Diane", "last_name": "Ring", "full_name": "Diane Ring", "contact_id": "10839", "email": "dring@touchbistro.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 107 [2026-04-07 15:07:48] Added to queue. Total in queue: 108 [2026-04-07 15:07:48] Added to queue. Total in queue: 109 [2026-04-07 15:07:48] Added to queue. Total in queue: 110 [2026-04-07 15:07:48] Webhook received: Contact ID 10301 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14163053286", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "McCarthy", "full_name": "Jim McCarthy", "contact_id": "10301", "email": "jim.mccarthy@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9873 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14167223014", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Geleynse", "full_name": "Jamie Geleynse", "contact_id": "9873", "email": "jaime.geleynse@scheidt-bachmann-usa.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +19054802105", "extension": "", "toronto_current_time": "2026-04-02T16:09:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 111 [2026-04-07 15:07:48] Webhook received: Contact ID 9300 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Albert", "full_name": "Janice Albert", "contact_id": "9300", "email": "jalbert@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Blue Cat reception mailbox\n2026 Apr 02 call reached voicemail, no message left", "extension": "292", "toronto_current_time": "2026-04-02T16:09:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9342 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+15195851200", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Gelata", "full_name": "Joe Gelata", "contact_id": "9342", "email": "jgelata@ottomotors.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "277", "toronto_current_time": "2026-04-02T16:14:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 112 [2026-04-07 15:07:48] Webhook received: Contact ID 11213 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14037202872", "retell_llm_dynamic_variables": { "first_name": "Stacey", "last_name": "Campbell", "full_name": "Stacey Campbell", "contact_id": "11213", "email": "staceycampbell@redl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 contact not available, callback scheduled for Monday morning\n2026 Apr 03 call reached voicemail, no message left\n2026 Apr 03 call reached voicemail, no live contact\n2026 Apr 03 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-03T10:22:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 113 [2026-04-07 15:07:48] Added to queue. Total in queue: 114 [2026-04-07 15:07:48] Added to queue. Total in queue: 115 [2026-04-07 15:07:48] Webhook received: Contact ID 11403 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+17864029739", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Perez", "full_name": "Joel Perez", "contact_id": "11403", "email": "jperez@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17864029739\n2026-04-02 Dial no answer, phone: +18585786400", "extension": "", "toronto_current_time": "2026-04-02T16:14:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 116 [2026-04-07 15:07:48] Webhook received: Contact ID 9325 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14164608294", "retell_llm_dynamic_variables": { "first_name": "Matteo", "last_name": "Perretta", "full_name": "Matteo Perretta", "contact_id": "9325", "email": "matteo.perretta@loopio.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +14164608294\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 117 [2026-04-07 15:07:48] Webhook received: Contact ID 9733 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19058755513", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Williams", "full_name": "Brandon Williams", "contact_id": "9733", "email": "bwilliams@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered", "extension": "1398", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 118 [2026-04-07 15:07:48] Webhook received: Contact ID 9793 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+17802406104", "retell_llm_dynamic_variables": { "first_name": "Anushka", "last_name": "Jayasuriya", "full_name": "Anushka Jayasuriya", "contact_id": "9793", "email": "a.jayasuriya@glycosyn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +17813939009", "extension": "", "toronto_current_time": "2026-04-02T16:32:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 119 [2026-04-07 15:07:48] Webhook received: Contact ID 9598 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14167201267", "retell_llm_dynamic_variables": { "first_name": "Karey", "last_name": "Robb", "full_name": "Karey Robb", "contact_id": "9598", "email": "krobb@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9808 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16134028177", "retell_llm_dynamic_variables": { "first_name": "Christian", "last_name": "Witt", "full_name": "Christian Witt", "contact_id": "9808", "email": "christianw@mansteelrebar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached Christian Vite but transferred to unavailable extension, ended in voicemail", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 120 [2026-04-07 15:07:48] Added to queue. Total in queue: 121 [2026-04-07 15:07:48] Webhook received: Contact ID 11553 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16473255037", "retell_llm_dynamic_variables": { "first_name": "Zac", "last_name": "Staz", "full_name": "Zac Staz", "contact_id": "11553", "email": "zstaz@bzam.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call forwarded to uninitialized voicemail service", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 10475 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19054754085", "retell_llm_dynamic_variables": { "first_name": "Rose", "last_name": "Guzzo", "full_name": "Rose Guzzo", "contact_id": "10475", "email": "rose.guzzo@soundunited.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "7504", "toronto_current_time": "2026-04-02T16:57:09-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 11483 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+14167918241", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Bichara", "full_name": "George Bichara", "contact_id": "11483", "email": "bicharag@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail for George Bichara", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 122 [2026-04-07 15:07:48] Webhook received: Contact ID 10791 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+18145208427", "retell_llm_dynamic_variables": { "first_name": "Drew", "last_name": "Hobert", "full_name": "Drew Hobert", "contact_id": "10791", "email": "dhobert@eriez.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 10983 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+19175027674", "retell_llm_dynamic_variables": { "first_name": "Charles", "last_name": "Vaught", "full_name": "Charles Vaught", "contact_id": "10983", "email": "charles.vaught@porthawkesburypaper.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9638 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+15192406493", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Seeney", "full_name": "Marie Seeney", "contact_id": "9638", "email": "mseeney@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached Ivan Marcus at Fit Foods, call went to voicemail\n2026-04-02 Dial no answer, phone: +14165644631", "extension": "", "toronto_current_time": "2026-04-02T16:51:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Webhook received: Contact ID 9825 [2026-04-07 15:07:48] Payload: { "from_number": "+14375237770", "to_number": "+16474579826", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Keeling", "full_name": "Doug Keeling", "contact_id": "9825", "email": "dkeeling@castle.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:48] Added to queue. Total in queue: 123 [2026-04-07 15:07:48] Added to queue. Total in queue: 124 [2026-04-07 15:07:48] Added to queue. Total in queue: 125 [2026-04-07 15:07:49] Added to queue. Total in queue: 126 [2026-04-07 15:07:49] Added to queue. Total in queue: 127 [2026-04-07 15:07:49] Added to queue. Total in queue: 128 [2026-04-07 15:07:49] Webhook received: Contact ID 9362 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19056734910", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Cron", "full_name": "Eric Cron", "contact_id": "9362", "email": "ericcron@maksteel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 129 [2026-04-07 15:07:49] Webhook received: Contact ID 10332 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15195324946", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Kay", "full_name": "Jim Kay", "contact_id": "10332", "email": "jkay@canduct.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10954 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19372147569", "retell_llm_dynamic_variables": { "first_name": "Walt", "last_name": "Erndt", "full_name": "Walt Erndt", "contact_id": "10954", "email": "walterndt@haywardgordon.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +19372147569\n2026 Apr 01 call reached automated system, pressed zero to reach reception but no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 130 [2026-04-07 15:07:49] Webhook received: Contact ID 9416 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19057270165", "retell_llm_dynamic_variables": { "first_name": "Jerry", "last_name": "Xu", "full_name": "Jerry Xu", "contact_id": "9416", "email": "jerry.xu@dspread.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +19729060224", "extension": "244", "toronto_current_time": "2026-04-02T16:37:02-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 131 [2026-04-07 15:07:49] Webhook received: Contact ID 10690 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+12166221012", "retell_llm_dynamic_variables": { "first_name": "Ken", "last_name": "Smith", "full_name": "Ken Smith", "contact_id": "10690", "email": "ken.smith@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Arctic Wolf Security Services\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 132 [2026-04-07 15:07:49] Webhook received: Contact ID 9559 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15197633625", "retell_llm_dynamic_variables": { "first_name": "Ross", "last_name": "Trimble", "full_name": "Ross Trimble", "contact_id": "9559", "email": "rtrimble@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "233", "toronto_current_time": "2026-04-02T16:57:08-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 133 [2026-04-07 15:07:49] Added to queue. Total in queue: 134 [2026-04-07 15:07:49] Webhook received: Contact ID 9787 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14166438816", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Janzen", "full_name": "Alison Janzen", "contact_id": "9787", "email": "ajanzen@torkinmanes.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 135 [2026-04-07 15:07:49] Webhook received: Contact ID 11624 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16476177484", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Samartzis", "full_name": "Christina Samartzis", "contact_id": "11624", "email": "christina@pifineart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10077 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16478791931", "retell_llm_dynamic_variables": { "first_name": "Rhoben", "last_name": "Cabangbang", "full_name": "Rhoben Cabangbang", "contact_id": "10077", "email": "rhoben.cabangbang@bounteous.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Rhoben regarding webinar invitation\n2026 Apr 02 voicemail reached, message left for Rhoben", "extension": "", "toronto_current_time": "2026-04-02T16:57:08-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 136 [2026-04-07 15:07:49] Added to queue. Total in queue: 137 [2026-04-07 15:07:49] Webhook received: Contact ID 10204 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16473310181", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Morris", "full_name": "Ryan Morris", "contact_id": "10204", "email": "ryan.morris@mediaradar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left about webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T16:57:07-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 138 [2026-04-07 15:07:49] Webhook received: Contact ID 10420 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16474011046", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Buell", "full_name": "John Buell", "contact_id": "10420", "email": "john.buell@blackline.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 139 [2026-04-07 15:07:49] Webhook received: Contact ID 10324 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+18009236255", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Mullins", "full_name": "Shannon Mullins", "contact_id": "10324", "email": "shannonmullins@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "89194", "toronto_current_time": "2026-04-02T16:57:15-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 140 [2026-04-07 15:07:49] Webhook received: Contact ID 10681 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19056023510", "retell_llm_dynamic_variables": { "first_name": "Daniel", "last_name": "Peake", "full_name": "Daniel Peake", "contact_id": "10681", "email": "daniel.peake@clover.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call went to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 141 [2026-04-07 15:07:49] Webhook received: Contact ID 10212 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+12127639959", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Popper", "full_name": "Ben Popper", "contact_id": "10212", "email": "bpopper@league.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +12127639959\n2026 Apr 01 call initiated, language selection prompt given, no answer or interaction beyond initial digit press\n2026-04-01 Dial no answer, phone: +13122085281", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 142 [2026-04-07 15:07:49] Webhook received: Contact ID 11395 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+18029994032", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Wearing", "full_name": "Ben Wearing", "contact_id": "11395", "email": "ben.wearing@galvion.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached gatekeeper but went to voicemail", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 143 [2026-04-07 15:07:49] Webhook received: Contact ID 9964 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14168817445", "retell_llm_dynamic_variables": { "first_name": "Maher", "last_name": "Guirguis", "full_name": "Maher Guirguis", "contact_id": "9964", "email": "mguirguis@seaford.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 9298 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14372334555", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Kellam", "full_name": "David Kellam", "contact_id": "9298", "email": "dkellam@adhq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with David", "extension": "", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 144 [2026-04-07 15:07:49] Added to queue. Total in queue: 145 [2026-04-07 15:07:49] Webhook received: Contact ID 11631 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16478802868", "retell_llm_dynamic_variables": { "first_name": "Brett", "last_name": "Hickey", "full_name": "Brett Hickey", "contact_id": "11631", "email": "bhickey@tundratechnical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Tundra, navigated automated system but no human reached\n2026 Apr 01 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 146 [2026-04-07 15:07:49] Webhook received: Contact ID 10352 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16132186818", "retell_llm_dynamic_variables": { "first_name": "Sean", "last_name": "Fincham", "full_name": "Sean Fincham", "contact_id": "10352", "email": "sfincham@genetec.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but disconnected immediately by user", "extension": "", "toronto_current_time": "2026-04-02T16:57:14-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 147 [2026-04-07 15:07:49] Webhook received: Contact ID 10189 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14169539895", "retell_llm_dynamic_variables": { "first_name": "Stacey", "last_name": "Rumpf", "full_name": "Stacey Rumpf", "contact_id": "10189", "email": "stacey@ctiliving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail and reception mailbox, no direct contact with Stacey\n2026 Apr 02 call reached automated system and full mailbox, no direct contact with Stacey", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 148 [2026-04-07 15:07:49] Webhook received: Contact ID 9903 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16476413794", "retell_llm_dynamic_variables": { "first_name": "Jakob", "last_name": "Bender", "full_name": "Jakob Bender", "contact_id": "9903", "email": "jake.bender@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 149 [2026-04-07 15:07:49] Webhook received: Contact ID 9477 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14165033946", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Brunet", "full_name": "Michael Brunet", "contact_id": "9477", "email": "michael.brunet@lumenix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left for Theresa Depekko", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 150 [2026-04-07 15:07:49] Webhook received: Contact ID 9307 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+12893733012", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Baumer", "full_name": "James Baumer", "contact_id": "9307", "email": "james@chargerlogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "222", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 151 [2026-04-07 15:07:49] Webhook received: Contact ID 9901 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16138060070", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Hribar", "full_name": "Jeff Hribar", "contact_id": "9901", "email": "jhribar@blacklinesafety.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:14:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10154 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16478955429", "retell_llm_dynamic_variables": { "first_name": "Marwan", "last_name": "Raoof", "full_name": "Marwan Raoof", "contact_id": "10154", "email": "marwan.raoof@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:19-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 152 [2026-04-07 15:07:49] Added to queue. Total in queue: 153 [2026-04-07 15:07:49] Webhook received: Contact ID 11620 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16472396308", "retell_llm_dynamic_variables": { "first_name": "Douglas", "last_name": "Robertson", "full_name": "Douglas Robertson", "contact_id": "11620", "email": "drobertson@practica-learning.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 154 [2026-04-07 15:07:49] Webhook received: Contact ID 9845 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14162173093", "retell_llm_dynamic_variables": { "first_name": "Oliver", "last_name": "Quiambao", "full_name": "Oliver Quiambao", "contact_id": "9845", "email": "oquiambao@beanfield.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:51:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 155 [2026-04-07 15:07:49] Webhook received: Contact ID 11161 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14166465232", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Campbell", "full_name": "Jody Campbell", "contact_id": "11161", "email": "jcampbell@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated phone menu, no human contact made", "extension": "4308", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 156 [2026-04-07 15:07:49] Webhook received: Contact ID 9842 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15198410626", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Shilling", "full_name": "David Shilling", "contact_id": "9842", "email": "dshilling@tkmodular.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 157 [2026-04-07 15:07:49] Webhook received: Contact ID 9601 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16472015997", "retell_llm_dynamic_variables": { "first_name": "Mo", "last_name": "Bazazi", "full_name": "Mo Bazazi", "contact_id": "9601", "email": "mo.bazazi@novisto.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human contact made\n2026-04-02 dial busy, phone: +17142996402", "extension": "", "toronto_current_time": "2026-04-02T16:41:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 158 [2026-04-07 15:07:49] Webhook received: Contact ID 9629 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14167085458", "retell_llm_dynamic_variables": { "first_name": "Zoltan", "last_name": "Toth", "full_name": "Zoltan Toth", "contact_id": "9629", "email": "zoltan.toth@broadsign.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +14167059339\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 159 [2026-04-07 15:07:49] Webhook received: Contact ID 9977 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14168369375", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Mills", "full_name": "Michael Mills", "contact_id": "9977", "email": "mmills@leaptools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 160 [2026-04-07 15:07:49] Webhook received: Contact ID 10480 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+17325058955", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Pelka", "full_name": "Jonathan Pelka", "contact_id": "10480", "email": "jpelka@air.io", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17325058955\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10252 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14372375624", "retell_llm_dynamic_variables": { "first_name": "Jesse", "last_name": "Lee", "full_name": "Jesse Lee", "contact_id": "10252", "email": "jesse.lee@webware.io", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +18019120477", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 161 [2026-04-07 15:07:49] Webhook received: Contact ID 10993 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19145253895", "retell_llm_dynamic_variables": { "first_name": "Allan", "last_name": "Agnew", "full_name": "Allan Agnew", "contact_id": "10993", "email": "aagnew@givensts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 9883 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15194983123", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Hauseman", "full_name": "Jaime Hauseman", "contact_id": "9883", "email": "jaime.hauseman@msab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026-04-02 invalid phone destination, phone: +14687390270\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 162 [2026-04-07 15:07:49] Webhook received: Contact ID 10585 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16133313326", "retell_llm_dynamic_variables": { "first_name": "Taylor", "last_name": "Herrington", "full_name": "Taylor Herrington", "contact_id": "10585", "email": "therrington@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated system, office closed, no live person answered\n2026-04-01 Dial no answer, phone: +17604692724", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10817 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15192398372", "retell_llm_dynamic_variables": { "first_name": "Liz", "last_name": "Akeroyd", "full_name": "Liz Akeroyd", "contact_id": "10817", "email": "lakeroyd@arrowmfggroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 11286 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14167269525", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Sherwin", "full_name": "Andrew Sherwin", "contact_id": "11286", "email": "asherwin@advsol.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10402 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15194557060", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Schreiber", "full_name": "Kathy Schreiber", "contact_id": "10402", "email": "kschreiber@trudellmed.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left", "extension": "2120", "toronto_current_time": "2026-04-02T16:29:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 163 [2026-04-07 15:07:49] Added to queue. Total in queue: 164 [2026-04-07 15:07:49] Webhook received: Contact ID 10323 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19058549333", "retell_llm_dynamic_variables": { "first_name": "Barb", "last_name": "Steddy", "full_name": "Barb Steddy", "contact_id": "10323", "email": "bsteddy@healthmark.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19058549333\n2026 Apr 01 voicemail reached, no contact with Barb\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 165 [2026-04-07 15:07:49] Webhook received: Contact ID 11542 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+13438033555", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Gibbs", "full_name": "Tyler Gibbs", "contact_id": "11542", "email": "tyler.gibbs@cardinalpath.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected due to invalid selection, no conversation with Tyler\n2026 Apr 01 call reached uninitialized voicemail service", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10414 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14162259900", "retell_llm_dynamic_variables": { "first_name": "Lavina", "last_name": "Moore", "full_name": "Lavina Moore", "contact_id": "10414", "email": "lavina.moore@brainhunter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "4378", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 166 [2026-04-07 15:07:49] Webhook received: Contact ID 10389 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+18603061278", "retell_llm_dynamic_variables": { "first_name": "Jimmy", "last_name": "Murphy", "full_name": "Jimmy Murphy", "contact_id": "10389", "email": "jmurphy@venusconcept.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, mailbox full, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 11636 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16472243785", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Adams", "full_name": "Lynn Adams", "contact_id": "11636", "email": "adamsl@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10268 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16179475392", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Burke", "full_name": "Sarah Burke", "contact_id": "10268", "email": "sarah.burke@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:10-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 9931 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16479915595", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Le Huquet", "full_name": "James Le Huquet", "contact_id": "9931", "email": "james.lehuquet@firmex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10911 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+15511557243", "retell_llm_dynamic_variables": { "first_name": "Helena", "last_name": "Rati", "full_name": "Helena Rati", "contact_id": "10911", "email": "helena.rati@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Helena regarding webinar invitation", "extension": "46", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 9541 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19056089539", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Seaton", "full_name": "Richard Seaton", "contact_id": "9541", "email": "richards@tdgdesign.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "223", "toronto_current_time": "2026-04-02T16:57:08-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10508 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14376843470", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Rawn", "full_name": "Jason Rawn", "contact_id": "10508", "email": "jrawn@recordxpress.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 167 [2026-04-07 15:07:49] Webhook received: Contact ID 10206 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19052874080", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Sitherwood", "full_name": "Bonnie Sitherwood", "contact_id": "10206", "email": "bonnie.sitherwood@1111systems.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19052874080\n2026 Apr 01 call reached automated system, user disconnected early\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 168 [2026-04-07 15:07:49] Webhook received: Contact ID 11195 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14165911668", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Ng", "full_name": "Christina Ng", "contact_id": "11195", "email": "cng@smartsimple.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human contact\n2026 Apr 02 call reached automated system, call not completed", "extension": "126", "toronto_current_time": "2026-04-02T11:09:26-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 169 [2026-04-07 15:07:49] Webhook received: Contact ID 9350 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19057713800", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Whitehead", "full_name": "John Whitehead", "contact_id": "9350", "email": "john.whitehead@anatoliatile.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no message left, agent to call back later", "extension": "807", "toronto_current_time": "2026-04-02T16:14:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 9284 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19055377956", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Presti", "full_name": "Mark Presti", "contact_id": "9284", "email": "mark.presti@ulteig.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:18-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 11166 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19055324443", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Currey", "full_name": "April Currey", "contact_id": "11166", "email": "acurrey@stackinfra.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +19055324443\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +13652281023\n2026-04-02 invalid phone destination, phone: +19055324443\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 170 [2026-04-07 15:07:49] Webhook received: Contact ID 9950 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19174598764", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Nagel", "full_name": "James Nagel", "contact_id": "9950", "email": "james.nagel@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 171 [2026-04-07 15:07:49] Webhook received: Contact ID 10382 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14168711982", "retell_llm_dynamic_variables": { "first_name": "Sidek", "last_name": "Abbas", "full_name": "Sidek Abbas", "contact_id": "10382", "email": "shussain@cscs.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:14-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 172 [2026-04-07 15:07:49] Webhook received: Contact ID 10606 [2026-04-07 15:07:49] Added to queue. Total in queue: 173 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14168636800", "retell_llm_dynamic_variables": { "first_name": "Erik", "last_name": "Tallmeister", "full_name": "Erik Tallmeister", "contact_id": "10606", "email": "etallmeister@medgate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, contact identified as Cora D\n2026 Apr 02 call reached voicemail of Cora D.", "extension": "313", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 174 [2026-04-07 15:07:49] Webhook received: Contact ID 10083 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+16479655234", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Lee", "full_name": "Richard Lee", "contact_id": "10083", "email": "richard@autoleap.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached uninitialized voicemail service, no contact made", "extension": "", "toronto_current_time": "2026-04-02T16:57:03-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 175 [2026-04-07 15:07:49] Webhook received: Contact ID 10363 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+17057332668", "retell_llm_dynamic_variables": { "first_name": "Darrick", "last_name": "Lewis", "full_name": "Darrick Lewis", "contact_id": "10363", "email": "dlewis@weldco-beales.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Weldco Beals Manufacturing, message left for Rebecca\n2026 Apr 02 call reached voicemail, no message left", "extension": "5124", "toronto_current_time": "2026-04-02T16:01:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10095 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+13212920003", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Versage", "full_name": "Rick Versage", "contact_id": "10095", "email": "rickversage@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17324461690", "extension": "", "toronto_current_time": "2026-04-02T16:57:07-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 176 [2026-04-07 15:07:49] Added to queue. Total in queue: 177 [2026-04-07 15:07:49] Added to queue. Total in queue: 178 [2026-04-07 15:07:49] Webhook received: Contact ID 10106 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14164798155", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Brown", "full_name": "Jason Brown", "contact_id": "10106", "email": "jbrown@shipenergy.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 179 [2026-04-07 15:07:49] Added to queue. Total in queue: 180 [2026-04-07 15:07:49] Added to queue. Total in queue: 181 [2026-04-07 15:07:49] Added to queue. Total in queue: 182 [2026-04-07 15:07:49] Webhook received: Contact ID 10247 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14165181914", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Stepanowicz", "full_name": "Brandon Stepanowicz", "contact_id": "10247", "email": "brandon.stepanowicz@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 183 [2026-04-07 15:07:49] Webhook received: Contact ID 9304 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19056963069", "retell_llm_dynamic_variables": { "first_name": "Elaine", "last_name": "Kiernan", "full_name": "Elaine Kiernan", "contact_id": "9304", "email": "ekiernan@glinnov.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail after extension provided", "extension": "", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 184 [2026-04-07 15:07:49] Added to queue. Total in queue: 185 [2026-04-07 15:07:49] Added to queue. Total in queue: 186 [2026-04-07 15:07:49] Added to queue. Total in queue: 187 [2026-04-07 15:07:49] Added to queue. Total in queue: 188 [2026-04-07 15:07:49] Webhook received: Contact ID 9338 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+14162209944", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Roher", "full_name": "Matthew Roher", "contact_id": "9338", "email": "matthew.roher@soti.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +16472564264", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 9847 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+13055196413", "retell_llm_dynamic_variables": { "first_name": "Alexander", "last_name": "Gerdts", "full_name": "Alexander Gerdts", "contact_id": "9847", "email": "alexg@embross.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, Alexander not available\n2026-03-31 dial busy, phone: +18006074957\n2026 Mar 31 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +18006074957", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Webhook received: Contact ID 10191 [2026-04-07 15:07:49] Payload: { "from_number": "+14375237770", "to_number": "+19058891531", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Taylor", "full_name": "Jeffrey Taylor", "contact_id": "10191", "email": "jeffreyt@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:49] Added to queue. Total in queue: 189 [2026-04-07 15:07:50] Webhook received: Contact ID 9615 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14167077367", "retell_llm_dynamic_variables": { "first_name": "Ginny", "last_name": "Weitner", "full_name": "Ginny Weitner", "contact_id": "9615", "email": "ginnyw@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 190 [2026-04-07 15:07:50] Webhook received: Contact ID 10153 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+12488627137", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Earles", "full_name": "John Earles", "contact_id": "10153", "email": "jearles@routeone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 191 [2026-04-07 15:07:50] Webhook received: Contact ID 11325 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19047054147", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Schake", "full_name": "Troy Schake", "contact_id": "11325", "email": "tschake@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10449 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16138363700", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "Emery", "full_name": "Nancy Emery", "contact_id": "10449", "email": "nemery@decisivegroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "2067", "toronto_current_time": "2026-04-02T16:51:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 192 [2026-04-07 15:07:50] Webhook received: Contact ID 10284 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19052083848", "retell_llm_dynamic_variables": { "first_name": "Jill", "last_name": "Martin", "full_name": "Jill Martin", "contact_id": "10284", "email": "jill.martin@mobia.io", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +18556466242\n2026-04-02 Dial no answer, phone: +16473672669", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 11609 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16472109560", "retell_llm_dynamic_variables": { "first_name": "Kristy", "last_name": "Ryan", "full_name": "Kristy Ryan", "contact_id": "11609", "email": "kristy@osb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered", "extension": "", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10909 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+12019277253", "retell_llm_dynamic_variables": { "first_name": "Casey", "last_name": "Forbes", "full_name": "Casey Forbes", "contact_id": "10909", "email": "casey.forbes@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call went to voicemail, no message left\n2026-04-01 dial busy, phone: +12264761578\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10150 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16475008916", "retell_llm_dynamic_variables": { "first_name": "Liam", "last_name": "Redmond", "full_name": "Liam Redmond", "contact_id": "10150", "email": "liam.redmond@rechargeapps.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 193 [2026-04-07 15:07:50] Added to queue. Total in queue: 194 [2026-04-07 15:07:50] Webhook received: Contact ID 10314 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16137378899", "retell_llm_dynamic_variables": { "first_name": "Marisa", "last_name": "Akow", "full_name": "Marisa Akow", "contact_id": "10314", "email": "makow@ohri.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "78462", "toronto_current_time": "2026-04-02T16:29:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 195 [2026-04-07 15:07:50] Webhook received: Contact ID 10307 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16475341372", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Mohrhardt", "full_name": "Jim Mohrhardt", "contact_id": "10307", "email": "jim.mohrhardt@matrixx.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16509619024", "extension": "", "toronto_current_time": "2026-04-02T16:14:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 196 [2026-04-07 15:07:50] Webhook received: Contact ID 10127 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19052681867", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Marchio", "full_name": "Rob Marchio", "contact_id": "10127", "email": "rmarchio@mascocanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +15198353470", "extension": "", "toronto_current_time": "2026-04-02T16:57:07-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10756 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16479210180", "retell_llm_dynamic_variables": { "first_name": "Kris", "last_name": "Brown", "full_name": "Kris Brown", "contact_id": "10756", "email": "kris.brown@webware.io", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +18019120477\n2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:29:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 197 [2026-04-07 15:07:50] Webhook received: Contact ID 10773 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+12267911331", "retell_llm_dynamic_variables": { "first_name": "Kushal", "last_name": "Sharma", "full_name": "Kushal Sharma", "contact_id": "10773", "email": "kushal@circle.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10987 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19173631475", "retell_llm_dynamic_variables": { "first_name": "Anthony", "last_name": "Scibona", "full_name": "Anthony Scibona", "contact_id": "10987", "email": "anthony@1password.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human contact\n2026-03-31 Dial no answer, phone: +12036563353", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 198 [2026-04-07 15:07:50] Webhook received: Contact ID 10444 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+18886708889", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Wolsley", "full_name": "Michael Wolsley", "contact_id": "10444", "email": "mwolsley@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "2745", "toronto_current_time": "2026-04-02T16:51:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 199 [2026-04-07 15:07:50] Added to queue. Total in queue: 200 [2026-04-07 15:07:50] Webhook received: Contact ID 10545 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19054654861", "retell_llm_dynamic_variables": { "first_name": "Jaesun", "last_name": "Suh", "full_name": "Jaesun Suh", "contact_id": "10545", "email": "jsuh@walkerind.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 attempted to reach Jaesun Suh at Walker Industries; extension 4861 did not answer, voicemail reached", "extension": "", "toronto_current_time": "2026-04-02T16:14:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 201 [2026-04-07 15:07:50] Added to queue. Total in queue: 202 [2026-04-07 15:07:50] Webhook received: Contact ID 10372 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15192426960", "retell_llm_dynamic_variables": { "first_name": "Janelle", "last_name": "McGlashan", "full_name": "Janelle McGlashan", "contact_id": "10372", "email": "jmcglashan@moderncampus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 agent navigated directory to reach Janelle McGlasson, call went to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 203 [2026-04-07 15:07:50] Added to queue. Total in queue: 204 [2026-04-07 15:07:50] Added to queue. Total in queue: 205 [2026-04-07 15:07:50] Added to queue. Total in queue: 206 [2026-04-07 15:07:50] Added to queue. Total in queue: 207 [2026-04-07 15:07:50] Added to queue. Total in queue: 208 [2026-04-07 15:07:50] Added to queue. Total in queue: 209 [2026-04-07 15:07:50] Webhook received: Contact ID 11406 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+17862248403", "retell_llm_dynamic_variables": { "first_name": "Cory", "last_name": "Sinning", "full_name": "Cory Sinning", "contact_id": "11406", "email": "csinning@flosonicsmedical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +17056266419\n2026 Apr 02 voicemail reached, message left for Cory regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T11:09:28-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 210 [2026-04-07 15:07:50] Added to queue. Total in queue: 211 [2026-04-07 15:07:50] Added to queue. Total in queue: 212 [2026-04-07 15:07:50] Added to queue. Total in queue: 213 [2026-04-07 15:07:50] Webhook received: Contact ID 10113 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15188608766", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Carrier", "full_name": "Justin Carrier", "contact_id": "10113", "email": "jcarrier@diginsights.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +13038953577", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10760 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14168902967", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Savarino", "full_name": "Kelly Savarino", "contact_id": "10760", "email": "ksavarino@vetcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 214 [2026-04-07 15:07:50] Added to queue. Total in queue: 215 [2026-04-07 15:07:50] Webhook received: Contact ID 10805 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14169035971", "retell_llm_dynamic_variables": { "first_name": "Dion", "last_name": "Guerin", "full_name": "Dion Guerin", "contact_id": "10805", "email": "dion_guerin@teknicor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Technicor reached automated system, multiple transfers attempted, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:01:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 216 [2026-04-07 15:07:50] Webhook received: Contact ID 10336 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14167388653", "retell_llm_dynamic_variables": { "first_name": "Sally", "last_name": "Elsadr", "full_name": "Sally Elsadr", "contact_id": "10336", "email": "selsadr@worldcare.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:14-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 217 [2026-04-07 15:07:50] Webhook received: Contact ID 10168 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19055862141", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Sirelpuu", "full_name": "Jeff Sirelpuu", "contact_id": "10168", "email": "jeff@eomac.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 218 [2026-04-07 15:07:50] Webhook received: Contact ID 10750 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14166763937", "retell_llm_dynamic_variables": { "first_name": "Daniel", "last_name": "Cirillo", "full_name": "Daniel Cirillo", "contact_id": "10750", "email": "dcirillo@alliancewireless.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 219 [2026-04-07 15:07:50] Webhook received: Contact ID 11611 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16474601335", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Henderson", "full_name": "Jon Henderson", "contact_id": "11611", "email": "jon.henderson@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Qualifact sales line, navigated IVR menu, no human reached", "extension": "", "toronto_current_time": "2026-04-02T16:14:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10157 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14166775343", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Gallagher", "full_name": "Ben Gallagher", "contact_id": "10157", "email": "bgallagher@acebeveragegroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 invalid phone destination, phone: +13232646000\n2026-04-01 Dial no answer, phone: +19024883761", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 220 [2026-04-07 15:07:50] Webhook received: Contact ID 10850 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15194712744", "retell_llm_dynamic_variables": { "first_name": "Dale", "last_name": "Wiper", "full_name": "Dale Wiper", "contact_id": "10850", "email": "dwiper@scotlynn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 221 [2026-04-07 15:07:50] Webhook received: Contact ID 10172 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+18005461486", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Rawson", "full_name": "Robert Rawson", "contact_id": "10172", "email": "rrawson@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:08-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10765 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16479805613", "retell_llm_dynamic_variables": { "first_name": "Karla", "last_name": "Stuewe", "full_name": "Karla Stuewe", "contact_id": "10765", "email": "kstuewe@vistarmedia.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated survey message, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10814 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15195209730", "retell_llm_dynamic_variables": { "first_name": "Duncan", "last_name": "Love", "full_name": "Duncan Love", "contact_id": "10814", "email": "dlove@rechargeapps.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:01:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 222 [2026-04-07 15:07:50] Webhook received: Contact ID 10704 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+12896684578", "retell_llm_dynamic_variables": { "first_name": "Kerri", "last_name": "Casey", "full_name": "Kerri Casey", "contact_id": "10704", "email": "kerri@climbcs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with Kerri Casey\n2026-04-02 dial busy, phone: +17322762694", "extension": "", "toronto_current_time": "2026-04-02T16:29:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 223 [2026-04-07 15:07:50] Added to queue. Total in queue: 224 [2026-04-07 15:07:50] Added to queue. Total in queue: 225 [2026-04-07 15:07:50] Webhook received: Contact ID 11629 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16478301250", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Shidlowski", "full_name": "Brandon Shidlowski", "contact_id": "11629", "email": "brandon@leaptools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 226 [2026-04-07 15:07:50] Added to queue. Total in queue: 227 [2026-04-07 15:07:50] Webhook received: Contact ID 9262 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16092171955", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Isaacs", "full_name": "Tim Isaacs", "contact_id": "9262", "email": "tisaacs@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no answer\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 228 [2026-04-07 15:07:50] Webhook received: Contact ID 9454 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15198701542", "retell_llm_dynamic_variables": { "first_name": "Mo", "last_name": "Haidar", "full_name": "Mo Haidar", "contact_id": "9454", "email": "mhaidar@automotivemastermind.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 229 [2026-04-07 15:07:50] Webhook received: Contact ID 10807 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15713100949", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Snyder", "full_name": "Kyle Snyder", "contact_id": "10807", "email": "kyle.snyder@kongsberggeospatial.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 230 [2026-04-07 15:07:50] Webhook received: Contact ID 11140 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14372168807", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Belot", "full_name": "Alison Belot", "contact_id": "11140", "email": "alison.belot@medipharmlabs.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call forwarded to voicemail, no conversation\n2026 Mar 31 call reached automated system, no matching extension for Alison Belot, voicemail reached but no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail not initialized by customer\n2026 Apr 02 call reached automated system, unable to find Alison Belot extension, call ended without connection", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 231 [2026-04-07 15:07:50] Webhook received: Contact ID 10303 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14166658016", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Chernoff", "full_name": "Stephen Chernoff", "contact_id": "10303", "email": "schernoff@telemeddm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:14-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 232 [2026-04-07 15:07:50] Webhook received: Contact ID 9327 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+12894403390", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Morehouse", "full_name": "Rob Morehouse", "contact_id": "9327", "email": "rob.morehouse@glpcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T16:57:07-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 233 [2026-04-07 15:07:50] Webhook received: Contact ID 10161 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16472222400", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Purchase", "full_name": "Ryan Purchase", "contact_id": "10161", "email": "rpurchase@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:06-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10220 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14168425586", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Matthews", "full_name": "Ryan Matthews", "contact_id": "10220", "email": "ryan@rbccm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:12-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 234 [2026-04-07 15:07:50] Webhook received: Contact ID 10038 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16474646736", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Frittaion", "full_name": "Jason Frittaion", "contact_id": "10038", "email": "jason@greenspacehealth.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10589 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16137953291", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Klein", "full_name": "Corey Klein", "contact_id": "10589", "email": "corey.klein@dialogue.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T11:09:24-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 235 [2026-04-07 15:07:50] Webhook received: Contact ID 10408 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19053353700", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Bertolo", "full_name": "Kyle Bertolo", "contact_id": "10408", "email": "kyle.miobertolo@imaginecommunications.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail of Nicola Boisineau\n2026-04-02 Dial no answer, phone: +19052204738", "extension": "2898", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 236 [2026-04-07 15:07:50] Added to queue. Total in queue: 237 [2026-04-07 15:07:50] Added to queue. Total in queue: 238 [2026-04-07 15:07:50] Webhook received: Contact ID 9971 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19052200893", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Pinet", "full_name": "Michael Pinet", "contact_id": "9971", "email": "mike@osb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:41:22-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 239 [2026-04-07 15:07:50] Webhook received: Contact ID 10377 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16476609484", "retell_llm_dynamic_variables": { "first_name": "Carlee", "last_name": "Toms", "full_name": "Carlee Toms", "contact_id": "10377", "email": "carlee@eventmobi.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call forwarded to voicemail for Carolee Tom\n2026 Apr 01 call reached voicemail, no live contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 240 [2026-04-07 15:07:50] Webhook received: Contact ID 9941 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14164609789", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Knakowski", "full_name": "Mark Knakowski", "contact_id": "9941", "email": "mark.knakowski@microartservices.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14164609789\n2026 Apr 02 agent reached voicemail of Mark Wood", "extension": "", "toronto_current_time": "2026-04-02T16:41:20-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 11014 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15198526788", "retell_llm_dynamic_variables": { "first_name": "Lyndzey", "last_name": "LaCharite", "full_name": "Lyndzey LaCharite", "contact_id": "11014", "email": "lyndzey.lacharite@joneshealthcaregroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail for Lyndzey Lacharite", "extension": "", "toronto_current_time": "2026-04-02T16:29:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 241 [2026-04-07 15:07:50] Webhook received: Contact ID 10397 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14167398496", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Ross", "full_name": "Kevin Ross", "contact_id": "10397", "email": "kross@centennialoptical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "3029", "toronto_current_time": "2026-04-02T16:29:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 242 [2026-04-07 15:07:50] Added to queue. Total in queue: 243 [2026-04-07 15:07:50] Webhook received: Contact ID 10570 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15194389374", "retell_llm_dynamic_variables": { "first_name": "Bibiane", "last_name": "Zakaria", "full_name": "Bibiane Zakaria", "contact_id": "10570", "email": "bzakaria@kgkscience.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "222", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 11184 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15872236379", "retell_llm_dynamic_variables": { "first_name": "Carson", "last_name": "Turner", "full_name": "Carson Turner", "contact_id": "11184", "email": "carson.t@utahtechlabs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 244 [2026-04-07 15:07:50] Added to queue. Total in queue: 245 [2026-04-07 15:07:50] Webhook received: Contact ID 11558 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16475181392", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Lumb", "full_name": "William Lumb", "contact_id": "11558", "email": "wlumb@drivercheck.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 246 [2026-04-07 15:07:50] Webhook received: Contact ID 9640 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+17053284170", "retell_llm_dynamic_variables": { "first_name": "Graham", "last_name": "Bashford", "full_name": "Graham Bashford", "contact_id": "9640", "email": "graham@staffrelief.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 247 [2026-04-07 15:07:50] Webhook received: Contact ID 10463 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19056241701", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "McLernon", "full_name": "Rob McLernon", "contact_id": "10463", "email": "rmclernon@cpflexpack.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact", "extension": "3310", "toronto_current_time": "2026-04-02T16:57:03-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 248 [2026-04-07 15:07:50] Webhook received: Contact ID 9635 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16135231640", "retell_llm_dynamic_variables": { "first_name": "Martin", "last_name": "Gervais", "full_name": "Martin Gervais", "contact_id": "9635", "email": "mgervais@centennialoptical.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16135231640\n2026 Apr 02 call reached a representative who said Martin was unavailable and the call would go to voicemail; agent did not leave a message", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 249 [2026-04-07 15:07:50] Webhook received: Contact ID 9687 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+18643994681", "retell_llm_dynamic_variables": { "first_name": "Allyson", "last_name": "Cothran", "full_name": "Allyson Cothran", "contact_id": "9687", "email": "acothran@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call attempted to reach Allyson Cothran but no correct contact found\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 outbound call to reach Allyson Cothran - no successful connection", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 250 [2026-04-07 15:07:50] Webhook received: Contact ID 10239 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+17183210110", "retell_llm_dynamic_variables": { "first_name": "Dave", "last_name": "Seto", "full_name": "Dave Seto", "contact_id": "10239", "email": "sales-info@utex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:57:11-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 251 [2026-04-07 15:07:50] Webhook received: Contact ID 9934 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19053258367", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Steward", "full_name": "Kyle Steward", "contact_id": "9934", "email": "kyle@fbtinc.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 252 [2026-04-07 15:07:50] Webhook received: Contact ID 10625 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14162627814", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Gillespie", "full_name": "Kelly Gillespie", "contact_id": "10625", "email": "k.gillespie@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and was disconnected before transfer to operator\n2026-04-02 Dial no answer, phone: +14164353392", "extension": "", "toronto_current_time": "2026-04-02T16:29:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 253 [2026-04-07 15:07:50] Webhook received: Contact ID 11313 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+19052995280", "retell_llm_dynamic_variables": { "first_name": "Barry", "last_name": "Emo", "full_name": "Barry Emo", "contact_id": "11313", "email": "barrye@wingenback.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Barry regarding webinar invitation\n2026 Apr 01 call reached voicemail for Barry Emo\n2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 254 [2026-04-07 15:07:50] Webhook received: Contact ID 9915 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14167072399", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Adziovsky", "full_name": "John Adziovsky", "contact_id": "9915", "email": "john.adziovsky@radai.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 255 [2026-04-07 15:07:50] Webhook received: Contact ID 10207 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16476324265", "retell_llm_dynamic_variables": { "first_name": "Jen", "last_name": "Seran", "full_name": "Jen Seran", "contact_id": "10207", "email": "jen.seran@stallionexpress.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no agent available", "extension": "", "toronto_current_time": "2026-04-02T16:14:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 256 [2026-04-07 15:07:50] Webhook received: Contact ID 10107 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+15197776382", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Lake", "full_name": "Robert Lake", "contact_id": "10107", "email": "rlake@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:57:06-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 11149 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14166465232", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Ferreira", "full_name": "Jason Ferreira", "contact_id": "11149", "email": "jferreira@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human answered", "extension": "4282", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 257 [2026-04-07 15:07:50] Added to queue. Total in queue: 258 [2026-04-07 15:07:50] Webhook received: Contact ID 9939 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+12267532248", "retell_llm_dynamic_variables": { "first_name": "Anja", "last_name": "Logan", "full_name": "Anja Logan", "contact_id": "9939", "email": "anja.logan@getmaintainx.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 reached voicemail of Tanya Lopez", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 259 [2026-04-07 15:07:50] Webhook received: Contact ID 10587 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+14122257904", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Vaughn", "full_name": "Jennifer Vaughn", "contact_id": "10587", "email": "jvaughn@primexinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +12622493060\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:29:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Webhook received: Contact ID 10571 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+17806902319", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Low", "full_name": "James Low", "contact_id": "10571", "email": "jlow@idealproducts.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail, left message for James regarding webinar invitation\n2026 Apr 01 call reached general voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 260 [2026-04-07 15:07:50] Added to queue. Total in queue: 261 [2026-04-07 15:07:50] Webhook received: Contact ID 9627 [2026-04-07 15:07:50] Payload: { "from_number": "+14375237770", "to_number": "+16472412843", "retell_llm_dynamic_variables": { "first_name": "Ankur", "last_name": "Chopra", "full_name": "Ankur Chopra", "contact_id": "9627", "email": "a.chopra@kaltenbach.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:50] Added to queue. Total in queue: 262 [2026-04-07 15:07:51] Webhook received: Contact ID 10186 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14168145551", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Simpson", "full_name": "Robin Simpson", "contact_id": "10186", "email": "rsimpson@korex-us.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, user unable to take call", "extension": "", "toronto_current_time": "2026-04-02T16:57:07-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 263 [2026-04-07 15:07:51] Webhook received: Contact ID 9538 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+16472366470", "retell_llm_dynamic_variables": { "first_name": "Hayden", "last_name": "Neuman", "full_name": "Hayden Neuman", "contact_id": "9538", "email": "hneuman@amico.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 264 [2026-04-07 15:07:51] Webhook received: Contact ID 10442 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+12498800098", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Varela", "full_name": "Jonathan Varela", "contact_id": "10442", "email": "jonathan.varela@atblades.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:14:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 9357 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14168830633", "retell_llm_dynamic_variables": { "first_name": "Tania", "last_name": "Reynolds", "full_name": "Tania Reynolds", "contact_id": "9357", "email": "treynolds@scepter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16472100333\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 265 [2026-04-07 15:07:51] Webhook received: Contact ID 11560 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+13178288827", "retell_llm_dynamic_variables": { "first_name": "Cesar", "last_name": "Navarro", "full_name": "Cesar Navarro", "contact_id": "11560", "email": "cnavarro@vortexfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Vortex Freight Systems, attempted to reach Sarah Matias extension 4841 via directory, no human reached, call ended due to max duration", "extension": "", "toronto_current_time": "2026-04-02T11:09:26-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 11527 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+16472129731", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Recourt", "full_name": "Alison Recourt", "contact_id": "11527", "email": "arecourt@simutechgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 266 [2026-04-07 15:07:51] Added to queue. Total in queue: 267 [2026-04-07 15:07:51] Added to queue. Total in queue: 268 [2026-04-07 15:07:51] Webhook received: Contact ID 9593 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+19054755505", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Kaunismaa", "full_name": "Susan Kaunismaa", "contact_id": "9593", "email": "susan@ocr.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail after initial human interaction\n2026 Apr 01 call reached live agent Stephanie but forwarded to voicemail\n2026 Apr 01 call reached voicemail, no message left", "extension": "201", "toronto_current_time": "2026-04-02T16:52:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 269 [2026-04-07 15:07:51] Webhook received: Contact ID 9562 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14168029497", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Pocino", "full_name": "John Pocino", "contact_id": "9562", "email": "jpocino@viscor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Leviton Lighting Canada, selected John Penenzio but no conversation occurred", "extension": "", "toronto_current_time": "2026-04-02T16:14:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 10900 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+16108421333", "retell_llm_dynamic_variables": { "first_name": "Joseph", "last_name": "Cady", "full_name": "Joseph Cady", "contact_id": "10900", "email": "joecady@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:14:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 10928 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+15193512424", "retell_llm_dynamic_variables": { "first_name": "Todd", "last_name": "Young", "full_name": "Todd Young", "contact_id": "10928", "email": "todd.young@dajcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "230", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 10084 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14164205472", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Bollinger", "full_name": "Brenda Bollinger", "contact_id": "10084", "email": "bbollinger@densify.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Brenda regarding webinar invitation\n2026 Apr 01 call reached automated system and voicemail, no human interaction\n2026-04-01 dial busy, phone: +19056957581\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 10140 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14163099227", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Joo", "full_name": "Jason Joo", "contact_id": "10140", "email": "jason.joo@decisionpointresearch.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:09:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 270 [2026-04-07 15:07:51] Webhook received: Contact ID 10888 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+12268087402", "retell_llm_dynamic_variables": { "first_name": "Bryan", "last_name": "Townsend", "full_name": "Bryan Townsend", "contact_id": "10888", "email": "bryan@canart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 attempted to reach Bryan Townsend via directory, spoke briefly with Kenneth, call forwarded to uninitialized voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 attempted call to Brian Bartolo, no answer, reached voicemail.", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 10892 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+12268212951", "retell_llm_dynamic_variables": { "first_name": "Brett", "last_name": "Rolland", "full_name": "Brett Rolland", "contact_id": "10892", "email": "brolland@wellingtonmotorfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail for Amy Oakley\n2026 Apr 02 call reached voicemail of Clarice Dejna at Wellington Group of Companies", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 271 [2026-04-07 15:07:51] Added to queue. Total in queue: 272 [2026-04-07 15:07:51] Webhook received: Contact ID 9794 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14164645222", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Simon", "full_name": "Brian Simon", "contact_id": "9794", "email": "bsimon@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 contact answered but was not available to talk\n2026 Apr 01 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 9591 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+18572104431", "retell_llm_dynamic_variables": { "first_name": "Kritika", "last_name": "Prasher", "full_name": "Kritika Prasher", "contact_id": "9591", "email": "kritika.prasher@soti.net", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached IVR but no human answered before inactivity disconnection", "extension": "", "toronto_current_time": "2026-04-02T16:29:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 273 [2026-04-07 15:07:51] Added to queue. Total in queue: 274 [2026-04-07 15:07:51] Added to queue. Total in queue: 275 [2026-04-07 15:07:51] Webhook received: Contact ID 10914 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+15193420195", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Warden", "full_name": "Chris Warden", "contact_id": "10914", "email": "chris.warden@magnetforensics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left, agent will call back later\n2026 Apr 02 call reached voicemail, no message left", "extension": "3402", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 276 [2026-04-07 15:07:51] Added to queue. Total in queue: 277 [2026-04-07 15:07:51] Added to queue. Total in queue: 278 [2026-04-07 15:07:51] Added to queue. Total in queue: 279 [2026-04-07 15:07:51] Webhook received: Contact ID 9614 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14166012365", "retell_llm_dynamic_variables": { "first_name": "Megan", "last_name": "Quinlan", "full_name": "Megan Quinlan", "contact_id": "9614", "email": "mquinlan@blaney.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached a person who is not Megan; voicemail reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:41:21-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 11284 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+14168292582", "retell_llm_dynamic_variables": { "first_name": "Adriana", "last_name": "Stalteri", "full_name": "Adriana Stalteri", "contact_id": "11284", "email": "astalteri@ig.solutions", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left by agent\n2026-04-01 Dial no answer, phone: +17244652388", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Webhook received: Contact ID 10473 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+15139106673", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Eddy", "full_name": "Chris Eddy", "contact_id": "10473", "email": "chris.eddy@tru.earth", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail not set up", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 280 [2026-04-07 15:07:51] Added to queue. Total in queue: 281 [2026-04-07 15:07:51] Webhook received: Contact ID 10870 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+16136986885", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Singleton", "full_name": "Greg Singleton", "contact_id": "10870", "email": "gsingleton@provance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation possible", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 282 [2026-04-07 15:07:51] Added to queue. Total in queue: 283 [2026-04-07 15:07:51] Webhook received: Contact ID 9389 [2026-04-07 15:07:51] Payload: { "from_number": "+14375237770", "to_number": "+12482858955", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Bashford", "full_name": "Andrew Bashford", "contact_id": "9389", "email": "andrewb@sciemetric.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +12482858955\n2026 Mar 31 call reached automated system, no human contact\n2026 Apr 02 call reached automated system, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:51] Added to queue. Total in queue: 284 [2026-04-07 15:07:52] Webhook received: Contact ID 9574 [2026-04-07 15:07:52] Payload: { "from_number": "+14375237770", "to_number": "+16174806328", "retell_llm_dynamic_variables": { "first_name": "Yevdokiya", "last_name": "Yermolayeva", "full_name": "Yevdokiya Yermolayeva", "contact_id": "9574", "email": "y.yermolayeva@braze.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:52] Added to queue. Total in queue: 285 [2026-04-07 15:07:52] Webhook received: Contact ID 9359 [2026-04-07 15:07:52] Payload: { "from_number": "+14375237770", "to_number": "+19056606700", "retell_llm_dynamic_variables": { "first_name": "Johnny", "last_name": "Paspalovski", "full_name": "Johnny Paspalovski", "contact_id": "9359", "email": "johnny.paspalovski@roncosafety.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached a human (Lynn), but ended in voicemail from Johnny Passport", "extension": "246", "toronto_current_time": "2026-04-02T16:14:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:52] Added to queue. Total in queue: 286 [2026-04-07 15:07:52] Webhook received: Contact ID 10573 [2026-04-07 15:07:52] Payload: { "from_number": "+14375237770", "to_number": "+16168081559", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Valdez", "full_name": "Jason Valdez", "contact_id": "10573", "email": "jvaldez@blacklinesafety.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call attempted but no response from contact", "extension": "", "toronto_current_time": "2026-04-02T16:29:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:52] Added to queue. Total in queue: 287 [2026-04-07 15:07:52] Webhook received: Contact ID 9283 [2026-04-07 15:07:52] Payload: { "from_number": "+14375237770", "to_number": "+14162876848", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Abbott", "full_name": "Jeff Abbott", "contact_id": "9283", "email": "jabbott@moorepackaging.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "255", "toronto_current_time": "2026-04-02T16:09:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:52] Added to queue. Total in queue: 288 [2026-04-07 15:07:52] Webhook received: Contact ID 9940 [2026-04-07 15:07:52] Payload: { "from_number": "+14375237770", "to_number": "+14166597398", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Miziolek", "full_name": "James Miziolek", "contact_id": "9940", "email": "james.miziolek@avigilon.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:09:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:07:52] Added to queue. Total in queue: 289 [2026-04-07 15:22:46] Webhook received: Contact ID 10358 [2026-04-07 15:22:46] Payload: { "from_number": "+14375237770", "to_number": "+18005276887", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Wernham", "full_name": "Brian Wernham", "contact_id": "10358", "email": "bwernham@secondnaturebrandsus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated system, no human answered\n2026-04-01 dial busy, phone: +16474848089\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated phone menu, multiple attempts to reach operator, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:46] Added to queue. Total in queue: 194 [2026-04-07 15:22:46] Webhook received: Contact ID 9506 [2026-04-07 15:22:46] Payload: { "from_number": "+14375237770", "to_number": "+14164872020", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Brown", "full_name": "Michelle Brown", "contact_id": "9506", "email": "michelle.brown@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:46] Added to queue. Total in queue: 195 [2026-04-07 15:22:46] Webhook received: Contact ID 9658 [2026-04-07 15:22:46] Payload: { "from_number": "+14375237770", "to_number": "+16045599301", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Harvey", "full_name": "Greg Harvey", "contact_id": "9658", "email": "greg.harvey@zafin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:46] Added to queue. Total in queue: 196 [2026-04-07 15:22:46] Webhook received: Contact ID 10145 [2026-04-07 15:22:46] Payload: { "from_number": "+14375237770", "to_number": "+16042708277", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Clarke", "full_name": "Jason Clarke", "contact_id": "10145", "email": "jclarke@wencomine.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:46] Added to queue. Total in queue: 197 [2026-04-07 15:22:46] Webhook received: Contact ID 10440 [2026-04-07 15:22:46] Payload: { "from_number": "+14375237770", "to_number": "+13034692346", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Lumetta", "full_name": "Stephanie Lumetta", "contact_id": "10440", "email": "stephanie.lumetta@enavate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated menu, digit 2 pressed for sales, no human answered\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:46] Added to queue. Total in queue: 198 [2026-04-07 15:22:47] Webhook received: Contact ID 9512 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+18774653200", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Denomme", "full_name": "Mike Denomme", "contact_id": "9512", "email": "mike.denomme@eunasolutions.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +18774653200\n2026-04-02 Dial no answer, phone: +12263380222\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 199 [2026-04-07 15:22:47] Webhook received: Contact ID 10313 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14165368551", "retell_llm_dynamic_variables": { "first_name": "Stefan", "last_name": "Clarke", "full_name": "Stefan Clarke", "contact_id": "10313", "email": "sclarke@paramountcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, Stefan not available", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 200 [2026-04-07 15:22:47] Webhook received: Contact ID 11317 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19057310090", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Walton", "full_name": "Andy Walton", "contact_id": "11317", "email": "awalton@densify.com", "orgname": "", "bloc_notes_ac": "2026-04-01 dial busy, phone: +19056957570\n2026 Apr 01 call reached automated system, no human answered\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 02 call reached automated system, no human interaction\n2026-04-07 dial busy, phone: +19056957570", "extension": "", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 201 [2026-04-07 15:22:47] Webhook received: Contact ID 9602 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+18668637689", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Polanic", "full_name": "Tom Polanic", "contact_id": "9602", "email": "tpolanic@argoxtv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026-04-01 dial busy, phone: +18668637689\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, left message", "extension": "248", "toronto_current_time": "2026-04-07T15:07:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Webhook received: Contact ID 9576 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+12029032585", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Thomson", "full_name": "Scott Thomson", "contact_id": "9576", "email": "scott.thomson@frontstream.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, Scott from Frontstream left a message\n2026-04-07 Dial no answer, phone: +14168158777", "extension": "488", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 202 [2026-04-07 15:22:47] Added to queue. Total in queue: 203 [2026-04-07 15:22:47] Webhook received: Contact ID 10456 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16132286571", "retell_llm_dynamic_variables": { "first_name": "Jordan", "last_name": "West", "full_name": "Jordan West", "contact_id": "10456", "email": "jordan@swiftexp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Swift Delivery Systems sales department, no human reached, call ended after hold\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 204 [2026-04-07 15:22:47] Webhook received: Contact ID 10635 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14166267829", "retell_llm_dynamic_variables": { "first_name": "Kaitlyn", "last_name": "Buck", "full_name": "Kaitlyn Buck", "contact_id": "10635", "email": "kaitlyn.buck@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached sales department but no one was available; voicemail reached\n2026-04-02 dial busy, phone: +16506662718\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 205 [2026-04-07 15:22:47] Webhook received: Contact ID 9833 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+18665780279", "retell_llm_dynamic_variables": { "first_name": "Olja", "last_name": "Kulic", "full_name": "Olja Kulic", "contact_id": "9833", "email": "olja.kulic@hearcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 206 [2026-04-07 15:22:47] Webhook received: Contact ID 9405 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+17057452961", "retell_llm_dynamic_variables": { "first_name": "Lee", "last_name": "Brown", "full_name": "Lee Brown", "contact_id": "9405", "email": "lee-b@quickmill.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, contact is Lee Brown of QuickMail", "extension": "304", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:47] Added to queue. Total in queue: 207 [2026-04-07 15:22:47] Webhook received: Contact ID 11047 [2026-04-07 15:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19056415599", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Johnston", "full_name": "Chris Johnston", "contact_id": "11047", "email": "cjohnston@jvk.net", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "2343", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 208 [2026-04-07 15:22:48] Webhook received: Contact ID 9536 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+17054761750", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Lewis", "full_name": "Mike Lewis", "contact_id": "9536", "email": "mike.lewis@voyav.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 209 [2026-04-07 15:22:48] Webhook received: Contact ID 9331 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+14033442537", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Mogul", "full_name": "Matthew Mogul", "contact_id": "9331", "email": "matthew.mogul@farrow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +14033442537\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 210 [2026-04-07 15:22:48] Webhook received: Contact ID 9673 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+18006074957", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Laneve", "full_name": "Natalie Laneve", "contact_id": "9673", "email": "nataliel@embross.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17705474189\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 211 [2026-04-07 15:22:48] Webhook received: Contact ID 10116 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+14166267829", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Alpert", "full_name": "Ben Alpert", "contact_id": "10116", "email": "ben.alpert@q4inc.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +18436542280\n2026 Apr 01 call reached sales voicemail, no representative available\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +18436542280", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 212 [2026-04-07 15:22:48] Webhook received: Contact ID 11120 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+19057937748", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Papetti", "full_name": "Sheila Papetti", "contact_id": "11120", "email": "spapetti@e-c-m.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no direct contact with Sheila\n2026 Apr 01 call reached automated directory but no human contact found\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no direct contact made\n2026 Apr 07 attempted to reach Sheila via company directory but no human contact was made", "extension": "7", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Webhook received: Contact ID 9332 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+14162259900", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Chernecki", "full_name": "Tanya Chernecki", "contact_id": "9332", "email": "tanya.chernecki@brainhunter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 214 [2026-04-07 15:22:48] Added to queue. Total in queue: 213 [2026-04-07 15:22:48] Webhook received: Contact ID 10134 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Eoin", "last_name": "Collins", "full_name": "Eoin Collins", "contact_id": "10134", "email": "ecollins@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached uninitialized voicemail service\n2026 Apr 02 call reached BlueCat reception voicemail\n2026 Apr 07 call reached voicemail not initialized by customer", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 215 [2026-04-07 15:22:48] Webhook received: Contact ID 10289 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+16132244700", "retell_llm_dynamic_variables": { "first_name": "Sawyer", "last_name": "Ge", "full_name": "Sawyer Ge", "contact_id": "10289", "email": "sawyer.ge@optiwave.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 216 [2026-04-07 15:22:48] Webhook received: Contact ID 9291 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+18002655957", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Aggelopoulos", "full_name": "John Aggelopoulos", "contact_id": "9291", "email": "jaggelopoulos@sterling.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail for John Nicolopoulos", "extension": "205", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 217 [2026-04-07 15:22:48] Webhook received: Contact ID 9246 [2026-04-07 15:22:48] Payload: { "from_number": "+14375237770", "to_number": "+14163802900101", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Graham", "full_name": "John Graham", "contact_id": "9246", "email": "john.graham@localiq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:48] Added to queue. Total in queue: 218 [2026-04-07 15:22:49] Webhook received: Contact ID 9417 [2026-04-07 15:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19148151176", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "McIntosh", "full_name": "Tyler McIntosh", "contact_id": "9417", "email": "tyler@braze.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16472564263\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:49] Added to queue. Total in queue: 219 [2026-04-07 15:22:49] Webhook received: Contact ID 10636 [2026-04-07 15:22:49] Payload: { "from_number": "+14375237770", "to_number": "+18003959000", "retell_llm_dynamic_variables": { "first_name": "Craig", "last_name": "Surette", "full_name": "Craig Surette", "contact_id": "10636", "email": "csurette@gpa-innovates.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +15197209001\n2026 Apr 02 call reached automated system, no human interaction\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +15197209001", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:49] Added to queue. Total in queue: 220 [2026-04-07 15:22:49] Webhook received: Contact ID 11488 [2026-04-07 15:22:49] Payload: { "from_number": "+14375237770", "to_number": "+17804545244", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Hansen", "full_name": "Ben Hansen", "contact_id": "11488", "email": "bhansen@weldco-beales.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:49] Added to queue. Total in queue: 221 [2026-04-07 15:22:49] Webhook received: Contact ID 9605 [2026-04-07 15:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16137235757", "retell_llm_dynamic_variables": { "first_name": "Krystin", "last_name": "Colley", "full_name": "Krystin Colley", "contact_id": "9605", "email": "krystin.colley@dnagenotek.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:49] Added to queue. Total in queue: 222 [2026-04-07 15:22:49] Webhook received: Contact ID 10666 [2026-04-07 15:22:49] Payload: { "from_number": "+14375237770", "to_number": "+15142274640", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Begbie", "full_name": "Kyle Begbie", "contact_id": "10666", "email": "kbegbie@fuzehr.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026-04-02 dial busy, phone: +19057990269\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:22:49] Added to queue. Total in queue: 223 [2026-04-07 15:27:44] Webhook received: Contact ID 9675 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+14158869844", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "McClement", "full_name": "Greg McClement", "contact_id": "9675", "email": "greg@tailscale.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 194 [2026-04-07 15:27:44] Webhook received: Contact ID 9705 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+16046399700", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Simac", "full_name": "Adam Simac", "contact_id": "9705", "email": "adam.simac@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 195 [2026-04-07 15:27:44] Webhook received: Contact ID 10230 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+15196503630", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Boersma", "full_name": "Jeremy Boersma", "contact_id": "10230", "email": "jeremy.boersma@glendimplexamericas.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated attendant, no human answer\n2026-04-07 invalid phone destination, phone: +15198938253", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 196 [2026-04-07 15:27:44] Webhook received: Contact ID 10264 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+18884427526", "retell_llm_dynamic_variables": { "first_name": "Sanjeev", "last_name": "Bhalla", "full_name": "Sanjeev Bhalla", "contact_id": "10264", "email": "sanjeev.bhalla@welbilt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail not set up\n2026-04-07 invalid phone destination, phone: +19052068039", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 197 [2026-04-07 15:27:44] Webhook received: Contact ID 10412 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+19084458185", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Vieira", "full_name": "Joe Vieira", "contact_id": "10412", "email": "joe.vieira@allteksecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and voicemail, no contact found\n2026-04-07 Dial no answer, phone: +19088038185", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 198 [2026-04-07 15:27:44] Webhook received: Contact ID 9438 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+19055079000", "retell_llm_dynamic_variables": { "first_name": "Martin", "last_name": "Baron", "full_name": "Martin Baron", "contact_id": "9438", "email": "mbaron@macroeng.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "132", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 199 [2026-04-07 15:27:44] Webhook received: Contact ID 9287 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+14165889002222046", "retell_llm_dynamic_variables": { "first_name": "Cristina", "last_name": "Gualtieri", "full_name": "Cristina Gualtieri", "contact_id": "9287", "email": "cristina.gualtieri@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Cristina regarding webinar invitation\n2026 Apr 07 voicemail reached, message left for Cristina regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 200 [2026-04-07 15:27:44] Webhook received: Contact ID 9530 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+14038034748", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Freeman", "full_name": "Chris Freeman", "contact_id": "9530", "email": "chris.freeman@erithme.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +14038360514\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +14038360514", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 201 [2026-04-07 15:27:44] Webhook received: Contact ID 10504 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "Susie", "last_name": "Warner", "full_name": "Susie Warner", "contact_id": "10504", "email": "swarner@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 202 [2026-04-07 15:27:44] Webhook received: Contact ID 9953 [2026-04-07 15:27:44] Payload: { "from_number": "+14375237770", "to_number": "+15198462075", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Bigger", "full_name": "Matt Bigger", "contact_id": "9953", "email": "mbigger@poly-corp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Polycorp general voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:44] Added to queue. Total in queue: 203 [2026-04-07 15:27:45] Webhook received: Contact ID 9414 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+14159490108", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Erkic", "full_name": "Melissa Erkic", "contact_id": "9414", "email": "melissa.erkic@ouster.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 204 [2026-04-07 15:27:45] Webhook received: Contact ID 10378 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Jillian", "last_name": "Reed", "full_name": "Jillian Reed", "contact_id": "10378", "email": "jillianreed@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Jillian Reed", "extension": "3029", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 205 [2026-04-07 15:27:45] Webhook received: Contact ID 9791 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Neha", "last_name": "Sherpuri", "full_name": "Neha Sherpuri", "contact_id": "9791", "email": "nsherpuri@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 206 [2026-04-07 15:27:45] Webhook received: Contact ID 10339 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Bailey", "full_name": "Brian Bailey", "contact_id": "10339", "email": "bbailey@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail for Brian Bailey, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Brian Bailey", "extension": "2753", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 207 [2026-04-07 15:27:45] Webhook received: Contact ID 9824 [2026-04-07 15:27:45] Webhook received: Contact ID 10294 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+12894121300", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Cheong", "full_name": "Jennifer Cheong", "contact_id": "9824", "email": "j.cheong@laserclinics.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Jennifer\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Spencer", "last_name": "Blake", "full_name": "Spencer Blake", "contact_id": "10294", "email": "sblake@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call answered by automated system, no human reached", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 208 [2026-04-07 15:27:45] Added to queue. Total in queue: 209 [2026-04-07 15:27:45] Webhook received: Contact ID 9641 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+17208877000", "retell_llm_dynamic_variables": { "first_name": "Morgan", "last_name": "McNichol", "full_name": "Morgan McNichol", "contact_id": "9641", "email": "mmcnichol@ghx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 attempted to reach Morgan McNichol via directory and customer care, no direct connection made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 210 [2026-04-07 15:27:45] Webhook received: Contact ID 9961 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+16474774174", "retell_llm_dynamic_variables": { "first_name": "Janani", "last_name": "Kumar", "full_name": "Janani Kumar", "contact_id": "9961", "email": "janani.kumar@alayacare.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +12817858760\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 211 [2026-04-07 15:27:45] Webhook received: Contact ID 10129 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+18774368221", "retell_llm_dynamic_variables": { "first_name": "Bernard", "last_name": "Clermont", "full_name": "Bernard Clermont", "contact_id": "10129", "email": "bernardclermont@geotab.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12394769541\n2026 Apr 01 call reached voicemail, no conversation with Bernard\n2026 Apr 01 call ended quickly with automated message, no human reached\n2026-04-07 invalid phone destination, phone: +12394769541", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 212 [2026-04-07 15:27:45] Webhook received: Contact ID 10864 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+14164872020", "retell_llm_dynamic_variables": { "first_name": "Melanie", "last_name": "Cramp", "full_name": "Melanie Cramp", "contact_id": "10864", "email": "m.cramp@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail - no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 213 [2026-04-07 15:27:45] Webhook received: Contact ID 10612 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Elan", "last_name": "Ulfan", "full_name": "Elan Ulfan", "contact_id": "10612", "email": "eulfan@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "123", "toronto_current_time": "2026-04-07T15:07:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Webhook received: Contact ID 10513 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+18552426776", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Lanman", "full_name": "Chris Lanman", "contact_id": "10513", "email": "chris@championproducts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail for Chris Lammman\n2026 Apr 01 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 214 [2026-04-07 15:27:45] Added to queue. Total in queue: 215 [2026-04-07 15:27:45] Webhook received: Contact ID 11050 [2026-04-07 15:27:45] Payload: { "from_number": "+14375237770", "to_number": "+15194512100", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Johnston", "full_name": "Chris Johnston", "contact_id": "11050", "email": "chris.johnston@joneshealthcaregroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no conversation with contact\n2026 Apr 01 reached voicemail of Chris Johnston\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:45] Added to queue. Total in queue: 216 [2026-04-07 15:27:46] Webhook received: Contact ID 10214 [2026-04-07 15:27:46] Payload: { "from_number": "+14375237770", "to_number": "+14156514700", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Boudreau", "full_name": "Jennifer Boudreau", "contact_id": "10214", "email": "jennifer.boudreau@gonitro.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14166402579", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:46] Added to queue. Total in queue: 217 [2026-04-07 15:27:46] Webhook received: Contact ID 11095 [2026-04-07 15:27:46] Payload: { "from_number": "+14375237770", "to_number": "+12018966300", "retell_llm_dynamic_variables": { "first_name": "Hachim", "last_name": "Essaifi", "full_name": "Hachim Essaifi", "contact_id": "11095", "email": "hachim.essaifi@compasslog.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:46] Added to queue. Total in queue: 218 [2026-04-07 15:27:46] Webhook received: Contact ID 9484 [2026-04-07 15:27:46] Payload: { "from_number": "+14375237770", "to_number": "+18182309700", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Byrnes", "full_name": "Mike Byrnes", "contact_id": "9484", "email": "michael.byrnes@everbridge.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated menu, sales option selected but no human agent reached\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:27:46] Added to queue. Total in queue: 219 [2026-04-07 15:32:46] Webhook received: Contact ID 11477 [2026-04-07 15:32:46] Webhook received: Contact ID 9844 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+19055259140", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Love", "full_name": "Catherine Love", "contact_id": "11477", "email": "catherine@cpdc.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 attempted to reach Catherine Love via automated directory, no human contact reached\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +14168462486", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+18556359238", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Irvine", "full_name": "Jacqueline Irvine", "contact_id": "9844", "email": "jackiei@plexpack.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14165092166\n2026-04-07 Dial no answer, phone: +14165092166", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 187 [2026-04-07 15:32:46] Added to queue. Total in queue: 188 [2026-04-07 15:32:46] Webhook received: Contact ID 10241 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+18446387884", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Goerz", "full_name": "Brandon Goerz", "contact_id": "10241", "email": "brandon.goerz@magnetforensics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call to Magnet Forensics, pressed 1 for sales but no human reached, call ended due to inactivity\n2026 Apr 01 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Webhook received: Contact ID 9721 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+16046628100", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Froh", "full_name": "Tom Froh", "contact_id": "9721", "email": "thomasfroh@builddirect.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17045040742\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +17045040742", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 189 [2026-04-07 15:32:46] Added to queue. Total in queue: 190 [2026-04-07 15:32:46] Webhook received: Contact ID 9429 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+16048723436", "retell_llm_dynamic_variables": { "first_name": "Lindsey", "last_name": "Broderick", "full_name": "Lindsey Broderick", "contact_id": "9429", "email": "lindsey.broderick@primecomms.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16048723436\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached automated phone system, extension 928 pressed multiple times, no human contact", "extension": "928", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 191 [2026-04-07 15:32:46] Webhook received: Contact ID 9303 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+15194171000", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Hensel", "full_name": "Eric Hensel", "contact_id": "9303", "email": "erich@trusscore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 agent navigated automated directory to reach Eric Hancell extension 1132 but call disconnected before connection\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Webhook received: Contact ID 11152 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Moshiri", "full_name": "Alex Moshiri", "contact_id": "11152", "email": "amoshiri@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "5577", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 192 [2026-04-07 15:32:46] Added to queue. Total in queue: 193 [2026-04-07 15:32:46] Webhook received: Contact ID 10351 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+18444353639", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Webb", "full_name": "Brandon Webb", "contact_id": "10351", "email": "bwebb@elemex.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +13652920556\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +13652920556", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 194 [2026-04-07 15:32:46] Webhook received: Contact ID 11172 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+14164219299", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Tung", "full_name": "Wendy Tung", "contact_id": "11172", "email": "wendyt@crystalintl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "234", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 195 [2026-04-07 15:32:46] Webhook received: Contact ID 10479 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+13544605000", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "French", "full_name": "Chris French", "contact_id": "10479", "email": "chris.french@saeplast.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 invalid phone destination, phone: +13544605000\n2026-04-01 dial busy, phone: +15512422427\n2026 Apr 07 call forwarded to voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 196 [2026-04-07 15:32:46] Webhook received: Contact ID 9376 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+16472475490", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Defreitas", "full_name": "Alex Defreitas", "contact_id": "9376", "email": "alex.defreitas@infiniteos.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated menu, no live person answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 197 [2026-04-07 15:32:46] Webhook received: Contact ID 10222 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+19058580206", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Schneider", "full_name": "Jennifer Schneider", "contact_id": "10222", "email": "jennifer.schneider@infrapipes.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human contact\n2026 Apr 02 voicemail reached, message left for Jennifer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Webhook received: Contact ID 10438 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+14073519820", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Wittmann", "full_name": "Mark Wittmann", "contact_id": "10438", "email": "mwittmann@pcfsouvenirs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "7241", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:46] Added to queue. Total in queue: 198 [2026-04-07 15:32:46] Added to queue. Total in queue: 199 [2026-04-07 15:32:46] Webhook received: Contact ID 10937 [2026-04-07 15:32:46] Payload: { "from_number": "+14375237770", "to_number": "+13214459499", "retell_llm_dynamic_variables": { "first_name": "Gurpreet", "last_name": "Kaur", "full_name": "Gurpreet Kaur", "contact_id": "10937", "email": "gurpreet@method-hub.com", "orgname": "", "bloc_notes_ac": "2026-04-01 dial busy, phone: +19187278007\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +19187278007", "extension": "36", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 200 [2026-04-07 15:32:47] Webhook received: Contact ID 10737 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+19055269800", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Leadbetter-Gold", "full_name": "Kristine Leadbetter-Gold", "contact_id": "10737", "email": "kleadbetter-gold@rossmcbride.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached legal assistant, not Kristine\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 201 [2026-04-07 15:32:47] Webhook received: Contact ID 9301 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+14032594442", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Liddall", "full_name": "Mark Liddall", "contact_id": "9301", "email": "markl@modernbeauty.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Webhook received: Contact ID 11630 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+14165040004", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Cohen", "full_name": "Brandon Cohen", "contact_id": "11630", "email": "brandon.cohen@thecronosgroup.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +16476389463\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call to The Kronos Group, attempted directory search for 'Cohen' but no match found, call ended without human contact\n2026-04-07 Dial no answer, phone: +16476389463", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 202 [2026-04-07 15:32:47] Added to queue. Total in queue: 203 [2026-04-07 15:32:47] Webhook received: Contact ID 11211 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+19058292006", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Joy", "full_name": "Michael Joy", "contact_id": "11211", "email": "mjoy@proax.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Michael Joy at ProAX Technologies\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Webhook received: Contact ID 9643 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+18006436922", "retell_llm_dynamic_variables": { "first_name": "Megan", "last_name": "Sullivan", "full_name": "Megan Sullivan", "contact_id": "9643", "email": "msullivan@citronhygiene.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +17813202562", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 204 [2026-04-07 15:32:47] Added to queue. Total in queue: 205 [2026-04-07 15:32:47] Webhook received: Contact ID 9450 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+14033835575", "retell_llm_dynamic_variables": { "first_name": "Craig", "last_name": "Sherley", "full_name": "Craig Sherley", "contact_id": "9450", "email": "craig.sherley@catonetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 206 [2026-04-07 15:32:47] Webhook received: Contact ID 9728 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+16132711010", "retell_llm_dynamic_variables": { "first_name": "Nick", "last_name": "Flory", "full_name": "Nick Flory", "contact_id": "9728", "email": "nick.flory@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 207 [2026-04-07 15:32:47] Webhook received: Contact ID 9789 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+14165935997", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Ewings", "full_name": "Heather Ewings", "contact_id": "9789", "email": "hewings@carecor.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19053995834\n2026 Apr 07 call went to voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 208 [2026-04-07 15:32:47] Webhook received: Contact ID 10851 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+15197636660", "retell_llm_dynamic_variables": { "first_name": "Louise", "last_name": "McMullen", "full_name": "Louise McMullen", "contact_id": "10851", "email": "lmcmullen@melitron.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached Peloton reception voicemail, no human contact\n2026 Apr 02 call went to voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 209 [2026-04-07 15:32:47] Webhook received: Contact ID 10802 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+12503601991", "retell_llm_dynamic_variables": { "first_name": "Diego", "last_name": "Vasquez", "full_name": "Diego Vasquez", "contact_id": "10802", "email": "diego.vasquez@helmoperations.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 02 call reached sales team voicemail\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 210 [2026-04-07 15:32:47] Webhook received: Contact ID 9680 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+19793147547", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Chun", "full_name": "Aaron Chun", "contact_id": "9680", "email": "achun@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +14165651136\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +14165651136", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 211 [2026-04-07 15:32:47] Webhook received: Contact ID 9584 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+19052798711", "retell_llm_dynamic_variables": { "first_name": "Sahil", "last_name": "Datta", "full_name": "Sahil Datta", "contact_id": "9584", "email": "sdatta@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "386", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 212 [2026-04-07 15:32:47] Webhook received: Contact ID 11575 [2026-04-07 15:32:47] Payload: { "from_number": "+14375237770", "to_number": "+19052913000", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Pope", "full_name": "Steve Pope", "contact_id": "11575", "email": "spope@clarketransport.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 02 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:47] Added to queue. Total in queue: 213 [2026-04-07 15:32:48] Webhook received: Contact ID 11637 [2026-04-07 15:32:48] Payload: { "from_number": "+14375237770", "to_number": "+14169877841", "retell_llm_dynamic_variables": { "first_name": "Anthony", "last_name": "Burroughs", "full_name": "Anthony Burroughs", "contact_id": "11637", "email": "aburroughs@anthemse.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, no human interaction\n2026 Mar 31 call reached voicemail and message left at AXS TV sales department\n2026-03-31 Dial no answer, phone: +14164576383\n2026 Apr 07 voicemail reached, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:48] Added to queue. Total in queue: 214 [2026-04-07 15:32:48] Webhook received: Contact ID 10507 [2026-04-07 15:32:48] Payload: { "from_number": "+14375237770", "to_number": "+19054573900", "retell_llm_dynamic_variables": { "first_name": "Victor", "last_name": "Da Silva", "full_name": "Victor Da Silva", "contact_id": "10507", "email": "vdasilva@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "5289", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:48] Added to queue. Total in queue: 215 [2026-04-07 15:32:48] Webhook received: Contact ID 11241 [2026-04-07 15:32:48] Payload: { "from_number": "+14375237770", "to_number": "+18005066664", "retell_llm_dynamic_variables": { "first_name": "Julia", "last_name": "Lyrintzis", "full_name": "Julia Lyrintzis", "contact_id": "11241", "email": "jlyrintzis@multyhome.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:48] Added to queue. Total in queue: 216 [2026-04-07 15:32:48] Webhook received: Contact ID 9533 [2026-04-07 15:32:48] Payload: { "from_number": "+14375237770", "to_number": "+19054511772", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hadleycrane", "full_name": "Rick Hadleycrane", "contact_id": "9533", "email": "rhadleycrane@lawlortherapy.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no human contact", "extension": "267", "toronto_current_time": "2026-04-07T15:07:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:48] Added to queue. Total in queue: 217 [2026-04-07 15:32:48] Webhook received: Contact ID 10550 [2026-04-07 15:32:48] Payload: { "from_number": "+14375237770", "to_number": "+18338354662", "retell_llm_dynamic_variables": { "first_name": "Connor", "last_name": "McCardle", "full_name": "Connor McCardle", "contact_id": "10550", "email": "cmccardle@tekion.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated menu, no live person answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:48] Added to queue. Total in queue: 218 [2026-04-07 15:32:49] Webhook received: Contact ID 9909 [2026-04-07 15:32:49] Payload: { "from_number": "+14375237770", "to_number": "+19054773971", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Maga", "full_name": "Jim Maga", "contact_id": "9909", "email": "jmaga@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system and voicemail for sales department\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:32:49] Added to queue. Total in queue: 219 [2026-04-07 15:37:42] Webhook received: Contact ID 10085 [2026-04-07 15:37:42] Payload: { "from_number": "+14375237770", "to_number": "+15196537373", "retell_llm_dynamic_variables": { "first_name": "Tribu", "last_name": "Persaud", "full_name": "Tribu Persaud", "contact_id": "10085", "email": "tribu.persaud@norwichplastics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:42] Added to queue. Total in queue: 185 [2026-04-07 15:37:42] Webhook received: Contact ID 9325 [2026-04-07 15:37:42] Payload: { "from_number": "+14375237770", "to_number": "+18444566746", "retell_llm_dynamic_variables": { "first_name": "Matteo", "last_name": "Perretta", "full_name": "Matteo Perretta", "contact_id": "9325", "email": "matteo.perretta@loopio.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +14164608294\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14164608294", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:42] Added to queue. Total in queue: 186 [2026-04-07 15:37:42] Webhook received: Contact ID 10791 [2026-04-07 15:37:42] Payload: { "from_number": "+14375237770", "to_number": "+18148356000", "retell_llm_dynamic_variables": { "first_name": "Drew", "last_name": "Hobert", "full_name": "Drew Hobert", "contact_id": "10791", "email": "dhobert@eriez.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +18145208427", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:42] Added to queue. Total in queue: 187 [2026-04-07 15:37:42] Webhook received: Contact ID 9733 [2026-04-07 15:37:42] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Williams", "full_name": "Brandon Williams", "contact_id": "9733", "email": "bwilliams@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no answer", "extension": "1398", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:42] Added to queue. Total in queue: 188 [2026-04-07 15:37:42] Webhook received: Contact ID 10301 [2026-04-07 15:37:42] Payload: { "from_number": "+14375237770", "to_number": "+16132711010", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "McCarthy", "full_name": "Jim McCarthy", "contact_id": "10301", "email": "jim.mccarthy@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:42] Added to queue. Total in queue: 189 [2026-04-07 15:37:43] Webhook received: Contact ID 10502 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+19052798711", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Yahiro", "full_name": "Tyler Yahiro", "contact_id": "10502", "email": "tyahiro@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "2730", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 190 [2026-04-07 15:37:43] Webhook received: Contact ID 9825 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+19055643307", "retell_llm_dynamic_variables": { "first_name": "Doug", "last_name": "Keeling", "full_name": "Doug Keeling", "contact_id": "9825", "email": "dkeeling@castle.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Webhook received: Contact ID 9342 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+18003013863", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Gelata", "full_name": "Joe Gelata", "contact_id": "9342", "email": "jgelata@ottomotors.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no live contact", "extension": "277", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 191 [2026-04-07 15:37:43] Added to queue. Total in queue: 192 [2026-04-07 15:37:43] Webhook received: Contact ID 9808 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+19057379797", "retell_llm_dynamic_variables": { "first_name": "Christian", "last_name": "Witt", "full_name": "Christian Witt", "contact_id": "9808", "email": "christianw@mansteelrebar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached Christian Vite but transferred to unavailable extension, ended in voicemail\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Webhook received: Contact ID 10332 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+15196528603", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Kay", "full_name": "Jim Kay", "contact_id": "10332", "email": "jkay@canduct.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 193 [2026-04-07 15:37:43] Webhook received: Contact ID 9873 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+17812721664", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Geleynse", "full_name": "Jamie Geleynse", "contact_id": "9873", "email": "jaime.geleynse@scheidt-bachmann-usa.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +19054802105\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 194 [2026-04-07 15:37:43] Added to queue. Total in queue: 195 [2026-04-07 15:37:43] Webhook received: Contact ID 10690 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Ken", "last_name": "Smith", "full_name": "Ken Smith", "contact_id": "10690", "email": "ken.smith@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Arctic Wolf Security Services\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 196 [2026-04-07 15:37:43] Webhook received: Contact ID 10954 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+19056938595", "retell_llm_dynamic_variables": { "first_name": "Walt", "last_name": "Erndt", "full_name": "Walt Erndt", "contact_id": "10954", "email": "walterndt@haywardgordon.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +19372147569\n2026 Apr 01 call reached automated system, pressed zero to reach reception but no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19372147569", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 197 [2026-04-07 15:37:43] Webhook received: Contact ID 9793 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+17813939009", "retell_llm_dynamic_variables": { "first_name": "Anushka", "last_name": "Jayasuriya", "full_name": "Anushka Jayasuriya", "contact_id": "9793", "email": "a.jayasuriya@glycosyn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +17813939009\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 198 [2026-04-07 15:37:43] Webhook received: Contact ID 9670 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Brockman", "full_name": "Ashley Brockman", "contact_id": "9670", "email": "abrockman@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached Blue Cat reception voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 199 [2026-04-07 15:37:43] Webhook received: Contact ID 9787 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+14168631188", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Janzen", "full_name": "Alison Janzen", "contact_id": "9787", "email": "ajanzen@torkinmanes.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 200 [2026-04-07 15:37:43] Webhook received: Contact ID 10754 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+15108580197", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Da Costa", "full_name": "Denise Da Costa", "contact_id": "10754", "email": "ddacosta@lotlinx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +14372367916", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 201 [2026-04-07 15:37:43] Webhook received: Contact ID 9401 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+15195769290", "retell_llm_dynamic_variables": { "first_name": "Farshad", "last_name": "Appoo", "full_name": "Farshad Appoo", "contact_id": "9401", "email": "farshad_appoo@wabashcanada.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached uninitialized voicemail service", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 202 [2026-04-07 15:37:43] Webhook received: Contact ID 9638 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+16044643524", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Seeney", "full_name": "Marie Seeney", "contact_id": "9638", "email": "mseeney@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached Ivan Marcus at Fit Foods, call went to voicemail\n2026-04-02 Dial no answer, phone: +14165644631\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 203 [2026-04-07 15:37:43] Webhook received: Contact ID 10238 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+18884383152", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Tseung", "full_name": "Jeremy Tseung", "contact_id": "10238", "email": "jeremy@maropost.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached IVR, no message left, agent to call back later\n2026-04-02 Dial no answer, phone: +15036822510\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 204 [2026-04-07 15:37:43] Webhook received: Contact ID 9300 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+14166468400", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Albert", "full_name": "Janice Albert", "contact_id": "9300", "email": "jalbert@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Blue Cat reception mailbox\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 attempted call to Janice Albert at BlueCat, reached voicemail", "extension": "292", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 205 [2026-04-07 15:37:43] Webhook received: Contact ID 11553 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+18442562926", "retell_llm_dynamic_variables": { "first_name": "Zac", "last_name": "Staz", "full_name": "Zac Staz", "contact_id": "11553", "email": "zstaz@bzam.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call forwarded to uninitialized voicemail service\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 206 [2026-04-07 15:37:43] Webhook received: Contact ID 10839 [2026-04-07 15:37:43] Payload: { "from_number": "+14375237770", "to_number": "+18553635252", "retell_llm_dynamic_variables": { "first_name": "Diane", "last_name": "Ring", "full_name": "Diane Ring", "contact_id": "10839", "email": "dring@touchbistro.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 voicemail reached, message left for Diane regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:43] Added to queue. Total in queue: 207 [2026-04-07 15:37:44] Webhook received: Contact ID 10483 [2026-04-07 15:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16137399646", "retell_llm_dynamic_variables": { "first_name": "Stu", "last_name": "Wilson", "full_name": "Stu Wilson", "contact_id": "10483", "email": "stu.wilson@allenvanguard.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left for Stu\n2026 Apr 07 voicemail reached, message left for Stu regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:44] Added to queue. Total in queue: 208 [2026-04-07 15:37:44] Webhook received: Contact ID 9362 [2026-04-07 15:37:44] Payload: { "from_number": "+14375237770", "to_number": "+19056719000", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Cron", "full_name": "Eric Cron", "contact_id": "9362", "email": "ericcron@maksteel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:44] Added to queue. Total in queue: 209 [2026-04-07 15:37:44] Webhook received: Contact ID 10983 [2026-04-07 15:37:44] Payload: { "from_number": "+14375237770", "to_number": "+18009893608", "retell_llm_dynamic_variables": { "first_name": "Charles", "last_name": "Vaught", "full_name": "Charles Vaught", "contact_id": "10983", "email": "charles.vaught@porthawkesburypaper.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:44] Added to queue. Total in queue: 210 [2026-04-07 15:37:44] Webhook received: Contact ID 11403 [2026-04-07 15:37:44] Payload: { "from_number": "+14375237770", "to_number": "+18585786400", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Perez", "full_name": "Joel Perez", "contact_id": "11403", "email": "jperez@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17864029739\n2026-04-02 Dial no answer, phone: +18585786400\n2026-04-07 Dial no answer, phone: +17864029739", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:37:44] Added to queue. Total in queue: 211 [2026-04-07 15:42:48] Webhook received: Contact ID 9298 [2026-04-07 15:42:48] Payload: { "from_number": "+14375237770", "to_number": "+16109773100", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Kellam", "full_name": "David Kellam", "contact_id": "9298", "email": "dkellam@adhq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with David\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:48] Webhook received: Contact ID 9601 [2026-04-07 15:42:48] Payload: { "from_number": "+14375237770", "to_number": "+18009525210", "retell_llm_dynamic_variables": { "first_name": "Mo", "last_name": "Bazazi", "full_name": "Mo Bazazi", "contact_id": "9601", "email": "mo.bazazi@novisto.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human contact made\n2026-04-02 dial busy, phone: +17142996402\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:48] Added to queue. Total in queue: 167 [2026-04-07 15:42:48] Added to queue. Total in queue: 168 [2026-04-07 15:42:48] Webhook received: Contact ID 10154 [2026-04-07 15:42:48] Payload: { "from_number": "+14375237770", "to_number": "+12126477575", "retell_llm_dynamic_variables": { "first_name": "Marwan", "last_name": "Raoof", "full_name": "Marwan Raoof", "contact_id": "10154", "email": "marwan.raoof@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:48] Added to queue. Total in queue: 169 [2026-04-07 15:42:48] Webhook received: Contact ID 9307 [2026-04-07 15:42:48] Payload: { "from_number": "+14375237770", "to_number": "+19057933525", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Baumer", "full_name": "James Baumer", "contact_id": "9307", "email": "james@chargerlogistics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "222", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:48] Added to queue. Total in queue: 170 [2026-04-07 15:42:49] Webhook received: Contact ID 10352 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+15143324000", "retell_llm_dynamic_variables": { "first_name": "Sean", "last_name": "Fincham", "full_name": "Sean Fincham", "contact_id": "10352", "email": "sfincham@genetec.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but disconnected immediately by user\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 171 [2026-04-07 15:42:49] Webhook received: Contact ID 10189 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14167679574", "retell_llm_dynamic_variables": { "first_name": "Stacey", "last_name": "Rumpf", "full_name": "Stacey Rumpf", "contact_id": "10189", "email": "stacey@ctiliving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail and reception mailbox, no direct contact with Stacey\n2026 Apr 02 call reached automated system and full mailbox, no direct contact with Stacey\n2026 Apr 07 voicemail reached, message left for Stacey regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Webhook received: Contact ID 10993 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+17572334313", "retell_llm_dynamic_variables": { "first_name": "Allan", "last_name": "Agnew", "full_name": "Allan Agnew", "contact_id": "10993", "email": "aagnew@givensts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Webhook received: Contact ID 10252 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+18019120477", "retell_llm_dynamic_variables": { "first_name": "Jesse", "last_name": "Lee", "full_name": "Jesse Lee", "contact_id": "10252", "email": "jesse.lee@webware.io", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +18019120477\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 172 [2026-04-07 15:42:49] Webhook received: Contact ID 9977 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14166245905", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Mills", "full_name": "Michael Mills", "contact_id": "9977", "email": "mmills@leaptools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Michael regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 173 [2026-04-07 15:42:49] Added to queue. Total in queue: 174 [2026-04-07 15:42:49] Added to queue. Total in queue: 175 [2026-04-07 15:42:49] Webhook received: Contact ID 11395 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+18667130406", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Wearing", "full_name": "Ben Wearing", "contact_id": "11395", "email": "ben.wearing@galvion.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached gatekeeper but went to voicemail\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 176 [2026-04-07 15:42:49] Webhook received: Contact ID 11620 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14163666296", "retell_llm_dynamic_variables": { "first_name": "Douglas", "last_name": "Robertson", "full_name": "Douglas Robertson", "contact_id": "11620", "email": "drobertson@practica-learning.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 177 [2026-04-07 15:42:49] Webhook received: Contact ID 11631 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14169157878", "retell_llm_dynamic_variables": { "first_name": "Brett", "last_name": "Hickey", "full_name": "Brett Hickey", "contact_id": "11631", "email": "bhickey@tundratechnical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Tundra, navigated automated system but no human reached\n2026 Apr 01 call reached voicemail, no human answered\n2026-04-07 invalid phone destination, phone: +16478802868", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 178 [2026-04-07 15:42:49] Webhook received: Contact ID 9477 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+18555863649", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Brunet", "full_name": "Michael Brunet", "contact_id": "9477", "email": "michael.brunet@lumenix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left for Theresa Depekko\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 179 [2026-04-07 15:42:49] Webhook received: Contact ID 11286 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+17037393100", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Sherwin", "full_name": "Andrew Sherwin", "contact_id": "11286", "email": "asherwin@advsol.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 180 [2026-04-07 15:42:49] Webhook received: Contact ID 11624 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14167897156", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Samartzis", "full_name": "Christina Samartzis", "contact_id": "11624", "email": "christina@pifineart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 181 [2026-04-07 15:42:49] Webhook received: Contact ID 9842 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+19056088006", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Shilling", "full_name": "David Shilling", "contact_id": "9842", "email": "dshilling@tkmodular.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 182 [2026-04-07 15:42:49] Webhook received: Contact ID 9901 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14034510327", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Hribar", "full_name": "Jeff Hribar", "contact_id": "9901", "email": "jhribar@blacklinesafety.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026-04-07 invalid phone destination, phone: +16138060070", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 183 [2026-04-07 15:42:49] Webhook received: Contact ID 11542 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14802851622", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Gibbs", "full_name": "Tyler Gibbs", "contact_id": "11542", "email": "tyler.gibbs@cardinalpath.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected due to invalid selection, no conversation with Tyler\n2026 Apr 01 call reached uninitialized voicemail service\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 184 [2026-04-07 15:42:49] Webhook received: Contact ID 10420 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+18182239008", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Buell", "full_name": "John Buell", "contact_id": "10420", "email": "john.buell@blackline.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 185 [2026-04-07 15:42:49] Webhook received: Contact ID 10204 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+16466527000", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Morris", "full_name": "Ryan Morris", "contact_id": "10204", "email": "ryan.morris@mediaradar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left about webinar invitation\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Webhook received: Contact ID 10212 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+18669216714", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Popper", "full_name": "Ben Popper", "contact_id": "10212", "email": "bpopper@league.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +12127639959\n2026 Apr 01 call initiated, language selection prompt given, no answer or interaction beyond initial digit press\n2026-04-01 Dial no answer, phone: +13122085281\n2026-04-07 dial failed, phone: +12127639959", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 186 [2026-04-07 15:42:49] Added to queue. Total in queue: 187 [2026-04-07 15:42:49] Webhook received: Contact ID 10585 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Taylor", "last_name": "Herrington", "full_name": "Taylor Herrington", "contact_id": "10585", "email": "therrington@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated system, office closed, no live person answered\n2026-04-01 Dial no answer, phone: +17604692724\n2026 Apr 07 voicemail reached, message left for Taylor regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 188 [2026-04-07 15:42:49] Webhook received: Contact ID 9883 [2026-04-07 15:42:49] Payload: { "from_number": "+14375237770", "to_number": "+14687390270", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Hauseman", "full_name": "Jaime Hauseman", "contact_id": "9883", "email": "jaime.hauseman@msab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026-04-02 invalid phone destination, phone: +14687390270\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:49] Added to queue. Total in queue: 189 [2026-04-07 15:42:50] Webhook received: Contact ID 10480 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+14162143643", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Pelka", "full_name": "Jonathan Pelka", "contact_id": "10480", "email": "jpelka@air.io", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17325058955\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +17325058955", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Webhook received: Contact ID 9903 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+15714806579", "retell_llm_dynamic_variables": { "first_name": "Jakob", "last_name": "Bender", "full_name": "Jakob Bender", "contact_id": "9903", "email": "jake.bender@butterflymx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Added to queue. Total in queue: 190 [2026-04-07 15:42:50] Webhook received: Contact ID 10077 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+18772205862", "retell_llm_dynamic_variables": { "first_name": "Rhoben", "last_name": "Cabangbang", "full_name": "Rhoben Cabangbang", "contact_id": "10077", "email": "rhoben.cabangbang@bounteous.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Rhoben regarding webinar invitation\n2026 Apr 02 voicemail reached, message left for Rhoben\n2026 Apr 07 voicemail reached, message left for Rhoben regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Webhook received: Contact ID 10324 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+18009236255", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Mullins", "full_name": "Shannon Mullins", "contact_id": "10324", "email": "shannonmullins@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail or automated system, no human contact", "extension": "89194", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Added to queue. Total in queue: 191 [2026-04-07 15:42:50] Added to queue. Total in queue: 192 [2026-04-07 15:42:50] Added to queue. Total in queue: 193 [2026-04-07 15:42:50] Webhook received: Contact ID 9559 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+19054573900", "retell_llm_dynamic_variables": { "first_name": "Ross", "last_name": "Trimble", "full_name": "Ross Trimble", "contact_id": "9559", "email": "rtrimble@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left by John Fiorici", "extension": "233", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Added to queue. Total in queue: 194 [2026-04-07 15:42:50] Webhook received: Contact ID 9964 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+19056735893", "retell_llm_dynamic_variables": { "first_name": "Maher", "last_name": "Guirguis", "full_name": "Maher Guirguis", "contact_id": "9964", "email": "mguirguis@seaford.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Added to queue. Total in queue: 195 [2026-04-07 15:42:50] Webhook received: Contact ID 9629 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+15143991184", "retell_llm_dynamic_variables": { "first_name": "Zoltan", "last_name": "Toth", "full_name": "Zoltan Toth", "contact_id": "9629", "email": "zoltan.toth@broadsign.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +14167059339\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Added to queue. Total in queue: 196 [2026-04-07 15:42:50] Webhook received: Contact ID 9845 [2026-04-07 15:42:50] Payload: { "from_number": "+14375237770", "to_number": "+14165321555", "retell_llm_dynamic_variables": { "first_name": "Oliver", "last_name": "Quiambao", "full_name": "Oliver Quiambao", "contact_id": "9845", "email": "oquiambao@beanfield.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:42:50] Added to queue. Total in queue: 197 [2026-04-07 15:47:43] Webhook received: Contact ID 10606 [2026-04-07 15:47:43] Payload: { "from_number": "+14375237770", "to_number": "+14168636800", "retell_llm_dynamic_variables": { "first_name": "Erik", "last_name": "Tallmeister", "full_name": "Erik Tallmeister", "contact_id": "10606", "email": "etallmeister@medgate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, contact identified as Cora D\n2026 Apr 02 call reached voicemail of Cora D.\n2026 Apr 07 call reached voicemail, no message left", "extension": "313", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:43] Added to queue. Total in queue: 163 [2026-04-07 15:47:43] Webhook received: Contact ID 9950 [2026-04-07 15:47:43] Payload: { "from_number": "+14375237770", "to_number": "+16132711010", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Nagel", "full_name": "James Nagel", "contact_id": "9950", "email": "james.nagel@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:43] Added to queue. Total in queue: 164 [2026-04-07 15:47:43] Webhook received: Contact ID 11636 [2026-04-07 15:47:43] Payload: { "from_number": "+14375237770", "to_number": "+14167661500", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Adams", "full_name": "Lynn Adams", "contact_id": "11636", "email": "adamsl@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:43] Added to queue. Total in queue: 165 [2026-04-07 15:47:43] Webhook received: Contact ID 10153 [2026-04-07 15:47:43] Payload: { "from_number": "+14375237770", "to_number": "+12488627000", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Earles", "full_name": "John Earles", "contact_id": "10153", "email": "jearles@routeone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:43] Added to queue. Total in queue: 166 [2026-04-07 15:47:43] Webhook received: Contact ID 10475 [2026-04-07 15:47:43] Payload: { "from_number": "+14375237770", "to_number": "+17605365300", "retell_llm_dynamic_variables": { "first_name": "Rose", "last_name": "Guzzo", "full_name": "Rose Guzzo", "contact_id": "10475", "email": "rose.guzzo@soundunited.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 multiple attempts to find contact by last name '489' in dial-by-name directory, no match found", "extension": "7504", "toronto_current_time": "2026-04-07T15:07:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:43] Added to queue. Total in queue: 167 [2026-04-07 15:47:43] Webhook received: Contact ID 9284 [2026-04-07 15:47:43] Payload: { "from_number": "+14375237770", "to_number": "+17014518300", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Presti", "full_name": "Mark Presti", "contact_id": "9284", "email": "mark.presti@ulteig.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:43] Added to queue. Total in queue: 168 [2026-04-07 15:47:44] Webhook received: Contact ID 9350 [2026-04-07 15:47:44] Payload: { "from_number": "+14375237770", "to_number": "+19057713800", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Whitehead", "full_name": "John Whitehead", "contact_id": "9350", "email": "john.whitehead@anatoliatile.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no message left, agent to call back later\n2026 Apr 07 call reached automated system, no human contact, no message left", "extension": "807", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:44] Added to queue. Total in queue: 169 [2026-04-07 15:47:44] Webhook received: Contact ID 10191 [2026-04-07 15:47:44] Payload: { "from_number": "+14375237770", "to_number": "+18009658541", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Taylor", "full_name": "Jeffrey Taylor", "contact_id": "10191", "email": "jeffreyt@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19058891531", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:44] Added to queue. Total in queue: 170 [2026-04-07 15:47:44] Webhook received: Contact ID 9931 [2026-04-07 15:47:44] Payload: { "from_number": "+14375237770", "to_number": "+14168404241", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Le Huquet", "full_name": "James Le Huquet", "contact_id": "9931", "email": "james.lehuquet@firmex.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:44] Added to queue. Total in queue: 171 [2026-04-07 15:47:44] Webhook received: Contact ID 11325 [2026-04-07 15:47:44] Payload: { "from_number": "+14375237770", "to_number": "+16047571326", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Schake", "full_name": "Troy Schake", "contact_id": "11325", "email": "tschake@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:44] Added to queue. Total in queue: 172 [2026-04-07 15:47:44] Webhook received: Contact ID 10382 [2026-04-07 15:47:44] Payload: { "from_number": "+14375237770", "to_number": "+14708396248", "retell_llm_dynamic_variables": { "first_name": "Sidek", "last_name": "Abbas", "full_name": "Sidek Abbas", "contact_id": "10382", "email": "shussain@cscs.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:44] Added to queue. Total in queue: 173 [2026-04-07 15:47:45] Webhook received: Contact ID 9304 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+19057955505", "retell_llm_dynamic_variables": { "first_name": "Elaine", "last_name": "Kiernan", "full_name": "Elaine Kiernan", "contact_id": "9304", "email": "ekiernan@glinnov.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail after extension provided\n2026 Apr 07 call answered by voicemail, contact not available", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 174 [2026-04-07 15:47:45] Webhook received: Contact ID 10083 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18555600088", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Lee", "full_name": "Richard Lee", "contact_id": "10083", "email": "richard@autoleap.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached uninitialized voicemail service, no contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 175 [2026-04-07 15:47:45] Webhook received: Contact ID 11166 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18663072510", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Currey", "full_name": "April Currey", "contact_id": "11166", "email": "acurrey@stackinfra.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +19055324443\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +13652281023\n2026-04-02 invalid phone destination, phone: +19055324443\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +19055324443", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 176 [2026-04-07 15:47:45] Webhook received: Contact ID 10389 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18889070115", "retell_llm_dynamic_variables": { "first_name": "Jimmy", "last_name": "Murphy", "full_name": "Jimmy Murphy", "contact_id": "10389", "email": "jmurphy@venusconcept.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, mailbox full, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 177 [2026-04-07 15:47:45] Webhook received: Contact ID 10150 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+13103843293", "retell_llm_dynamic_variables": { "first_name": "Liam", "last_name": "Redmond", "full_name": "Liam Redmond", "contact_id": "10150", "email": "liam.redmond@rechargeapps.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 178 [2026-04-07 15:47:45] Webhook received: Contact ID 9847 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18006074957", "retell_llm_dynamic_variables": { "first_name": "Alexander", "last_name": "Gerdts", "full_name": "Alexander Gerdts", "contact_id": "9847", "email": "alexg@embross.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, Alexander not available\n2026-03-31 dial busy, phone: +18006074957\n2026 Mar 31 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +18006074957\n2026 Apr 07 voicemail reached, Alexander not available", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 179 [2026-04-07 15:47:45] Webhook received: Contact ID 11609 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+19058270320", "retell_llm_dynamic_variables": { "first_name": "Kristy", "last_name": "Ryan", "full_name": "Kristy Ryan", "contact_id": "11609", "email": "kristy@osb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 180 [2026-04-07 15:47:45] Webhook received: Contact ID 10449 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+16138363700", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "Emery", "full_name": "Nancy Emery", "contact_id": "10449", "email": "nemery@decisivegroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "2067", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 181 [2026-04-07 15:47:45] Webhook received: Contact ID 9615 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18009658541", "retell_llm_dynamic_variables": { "first_name": "Ginny", "last_name": "Weitner", "full_name": "Ginny Weitner", "contact_id": "9615", "email": "ginnyw@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 182 [2026-04-07 15:47:45] Webhook received: Contact ID 11161 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+14166465232", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Campbell", "full_name": "Jody Campbell", "contact_id": "11161", "email": "jcampbell@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated phone menu, no human contact made\n2026 Apr 07 call reached automated phone menu, no human answered, call ended due to inactivity", "extension": "4308", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 183 [2026-04-07 15:47:45] Webhook received: Contact ID 10284 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18556466242", "retell_llm_dynamic_variables": { "first_name": "Jill", "last_name": "Martin", "full_name": "Jill Martin", "contact_id": "10284", "email": "jill.martin@mobia.io", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +18556466242\n2026-04-02 Dial no answer, phone: +16473672669\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 184 [2026-04-07 15:47:45] Webhook received: Contact ID 10323 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+15143360012", "retell_llm_dynamic_variables": { "first_name": "Barb", "last_name": "Steddy", "full_name": "Barb Steddy", "contact_id": "10323", "email": "bsteddy@healthmark.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19058549333\n2026 Apr 01 voicemail reached, no contact with Barb\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +19058549333", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Webhook received: Contact ID 10773 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+15163485849", "retell_llm_dynamic_variables": { "first_name": "Kushal", "last_name": "Sharma", "full_name": "Kushal Sharma", "contact_id": "10773", "email": "kushal@circle.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 185 [2026-04-07 15:47:45] Added to queue. Total in queue: 186 [2026-04-07 15:47:45] Webhook received: Contact ID 10545 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+18666949360", "retell_llm_dynamic_variables": { "first_name": "Jaesun", "last_name": "Suh", "full_name": "Jaesun Suh", "contact_id": "10545", "email": "jsuh@walkerind.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 attempted to reach Jaesun Suh at Walker Industries; extension 4861 did not answer, voicemail reached\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 187 [2026-04-07 15:47:45] Webhook received: Contact ID 10363 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+17804545244", "retell_llm_dynamic_variables": { "first_name": "Darrick", "last_name": "Lewis", "full_name": "Darrick Lewis", "contact_id": "10363", "email": "dlewis@weldco-beales.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Weldco Beals Manufacturing, message left for Rebecca\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "5124", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 188 [2026-04-07 15:47:45] Webhook received: Contact ID 10402 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+15194557060", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Schreiber", "full_name": "Kathy Schreiber", "contact_id": "10402", "email": "kschreiber@trudellmed.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "2120", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 189 [2026-04-07 15:47:45] Webhook received: Contact ID 10247 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+14166267829", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Stepanowicz", "full_name": "Brandon Stepanowicz", "contact_id": "10247", "email": "brandon.stepanowicz@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 190 [2026-04-07 15:47:45] Webhook received: Contact ID 10817 [2026-04-07 15:47:45] Payload: { "from_number": "+14375237770", "to_number": "+15198316576", "retell_llm_dynamic_variables": { "first_name": "Liz", "last_name": "Akeroyd", "full_name": "Liz Akeroyd", "contact_id": "10817", "email": "lakeroyd@arrowmfggroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Darren at Acxiom", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:45] Added to queue. Total in queue: 191 [2026-04-07 15:47:46] Webhook received: Contact ID 10268 [2026-04-07 15:47:46] Payload: { "from_number": "+14375237770", "to_number": "+12264761578", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Burke", "full_name": "Sarah Burke", "contact_id": "10268", "email": "sarah.burke@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Sarah", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:47:46] Added to queue. Total in queue: 192 [2026-04-07 15:52:50] Webhook received: Contact ID 10314 [2026-04-07 15:52:50] Payload: { "from_number": "+14375237770", "to_number": "+16137985555", "retell_llm_dynamic_variables": { "first_name": "Marisa", "last_name": "Akow", "full_name": "Marisa Akow", "contact_id": "10314", "email": "makow@ohri.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "78462", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:50] Added to queue. Total in queue: 161 [2026-04-07 15:52:50] Webhook received: Contact ID 10307 [2026-04-07 15:52:50] Payload: { "from_number": "+14375237770", "to_number": "+16509619024", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Mohrhardt", "full_name": "Jim Mohrhardt", "contact_id": "10307", "email": "jim.mohrhardt@matrixx.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16509619024\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:50] Added to queue. Total in queue: 162 [2026-04-07 15:52:50] Webhook received: Contact ID 10750 [2026-04-07 15:52:50] Payload: { "from_number": "+14375237770", "to_number": "+18009757716", "retell_llm_dynamic_variables": { "first_name": "Daniel", "last_name": "Cirillo", "full_name": "Daniel Cirillo", "contact_id": "10750", "email": "dcirillo@alliancewireless.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:50] Added to queue. Total in queue: 163 [2026-04-07 15:52:50] Webhook received: Contact ID 10589 [2026-04-07 15:52:50] Payload: { "from_number": "+14375237770", "to_number": "+15143167089", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Klein", "full_name": "Corey Klein", "contact_id": "10589", "email": "corey.klein@dialogue.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:50] Webhook received: Contact ID 10303 [2026-04-07 15:52:50] Payload: { "from_number": "+14375237770", "to_number": "+14166658556", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Chernoff", "full_name": "Stephen Chernoff", "contact_id": "10303", "email": "schernoff@telemeddm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14166658016", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:50] Added to queue. Total in queue: 164 [2026-04-07 15:52:50] Webhook received: Contact ID 10765 [2026-04-07 15:52:50] Payload: { "from_number": "+14375237770", "to_number": "+18184145166", "retell_llm_dynamic_variables": { "first_name": "Karla", "last_name": "Stuewe", "full_name": "Karla Stuewe", "contact_id": "10765", "email": "kstuewe@vistarmedia.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated survey message, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:50] Added to queue. Total in queue: 165 [2026-04-07 15:52:50] Added to queue. Total in queue: 166 [2026-04-07 15:52:51] Webhook received: Contact ID 10377 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+18882968415", "retell_llm_dynamic_variables": { "first_name": "Carlee", "last_name": "Toms", "full_name": "Carlee Toms", "contact_id": "10377", "email": "carlee@eventmobi.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call forwarded to voicemail for Carolee Tom\n2026 Apr 01 call reached voicemail, no live contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 167 [2026-04-07 15:52:51] Webhook received: Contact ID 11558 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+18004634310", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Lumb", "full_name": "William Lumb", "contact_id": "11558", "email": "wlumb@drivercheck.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 168 [2026-04-07 15:52:51] Webhook received: Contact ID 10850 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+12392103000", "retell_llm_dynamic_variables": { "first_name": "Dale", "last_name": "Wiper", "full_name": "Dale Wiper", "contact_id": "10850", "email": "dwiper@scotlynn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 169 [2026-04-07 15:52:51] Webhook received: Contact ID 9327 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+19058457558", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Morehouse", "full_name": "Rob Morehouse", "contact_id": "9327", "email": "rob.morehouse@glpcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 170 [2026-04-07 15:52:51] Webhook received: Contact ID 11406 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+17056266419", "retell_llm_dynamic_variables": { "first_name": "Cory", "last_name": "Sinning", "full_name": "Cory Sinning", "contact_id": "11406", "email": "csinning@flosonicsmedical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +17056266419\n2026 Apr 02 voicemail reached, message left for Cory regarding webinar invitation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 171 [2026-04-07 15:52:51] Webhook received: Contact ID 10814 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+13103843293", "retell_llm_dynamic_variables": { "first_name": "Duncan", "last_name": "Love", "full_name": "Duncan Love", "contact_id": "10814", "email": "dlove@rechargeapps.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 172 [2026-04-07 15:52:51] Webhook received: Contact ID 9971 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+19058270320", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Pinet", "full_name": "Michael Pinet", "contact_id": "9971", "email": "mike@osb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 173 [2026-04-07 15:52:51] Webhook received: Contact ID 10704 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+18008477078", "retell_llm_dynamic_variables": { "first_name": "Kerri", "last_name": "Casey", "full_name": "Kerri Casey", "contact_id": "10704", "email": "kerri@climbcs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with Kerri Casey\n2026-04-02 dial busy, phone: +17322762694\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 174 [2026-04-07 15:52:51] Webhook received: Contact ID 10760 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+17817498151", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Savarino", "full_name": "Kelly Savarino", "contact_id": "10760", "email": "ksavarino@vetcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 175 [2026-04-07 15:52:51] Webhook received: Contact ID 10038 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+18884466602", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Frittaion", "full_name": "Jason Frittaion", "contact_id": "10038", "email": "jason@greenspacehealth.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 176 [2026-04-07 15:52:51] Webhook received: Contact ID 10168 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+19056080100", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Sirelpuu", "full_name": "Jeff Sirelpuu", "contact_id": "10168", "email": "jeff@eomac.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 177 [2026-04-07 15:52:51] Webhook received: Contact ID 10805 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+14169072818", "retell_llm_dynamic_variables": { "first_name": "Dion", "last_name": "Guerin", "full_name": "Dion Guerin", "contact_id": "10805", "email": "dion_guerin@teknicor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Technicor reached automated system, multiple transfers attempted, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 178 [2026-04-07 15:52:51] Webhook received: Contact ID 10206 [2026-04-07 15:52:51] Payload: { "from_number": "+14375237770", "to_number": "+18006977088", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Sitherwood", "full_name": "Bonnie Sitherwood", "contact_id": "10206", "email": "bonnie.sitherwood@1111systems.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19052874080\n2026 Apr 01 call reached automated system, user disconnected early\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19052874080", "extension": "", "toronto_current_time": "2026-04-07T15:07:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:51] Added to queue. Total in queue: 179 [2026-04-07 15:52:52] Webhook received: Contact ID 10807 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+16132715500", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Snyder", "full_name": "Kyle Snyder", "contact_id": "10807", "email": "kyle.snyder@kongsberggeospatial.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +15713100949", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 180 [2026-04-07 15:52:52] Webhook received: Contact ID 11611 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+16153866755", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Henderson", "full_name": "Jon Henderson", "contact_id": "11611", "email": "jon.henderson@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Qualifact sales line, navigated IVR menu, no human reached\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 181 [2026-04-07 15:52:52] Webhook received: Contact ID 10113 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+18664964344", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Carrier", "full_name": "Justin Carrier", "contact_id": "10113", "email": "jcarrier@diginsights.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +13038953577\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Webhook received: Contact ID 11629 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+14166245905", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Shidlowski", "full_name": "Brandon Shidlowski", "contact_id": "11629", "email": "brandon@leaptools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 182 [2026-04-07 15:52:52] Added to queue. Total in queue: 183 [2026-04-07 15:52:52] Webhook received: Contact ID 10987 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+18887109976", "retell_llm_dynamic_variables": { "first_name": "Anthony", "last_name": "Scibona", "full_name": "Anthony Scibona", "contact_id": "10987", "email": "anthony@1password.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human contact\n2026-03-31 Dial no answer, phone: +12036563353\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 184 [2026-04-07 15:52:52] Webhook received: Contact ID 9454 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+18008010018", "retell_llm_dynamic_variables": { "first_name": "Mo", "last_name": "Haidar", "full_name": "Mo Haidar", "contact_id": "9454", "email": "mhaidar@automotivemastermind.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 185 [2026-04-07 15:52:52] Webhook received: Contact ID 10336 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+16172505100", "retell_llm_dynamic_variables": { "first_name": "Sally", "last_name": "Elsadr", "full_name": "Sally Elsadr", "contact_id": "10336", "email": "selsadr@worldcare.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 186 [2026-04-07 15:52:52] Webhook received: Contact ID 10157 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+13232646000", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Gallagher", "full_name": "Ben Gallagher", "contact_id": "10157", "email": "bgallagher@acebeveragegroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 invalid phone destination, phone: +13232646000\n2026-04-01 Dial no answer, phone: +19024883761\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 187 [2026-04-07 15:52:52] Webhook received: Contact ID 10172 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+19054773971", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Rawson", "full_name": "Robert Rawson", "contact_id": "10172", "email": "rrawson@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 188 [2026-04-07 15:52:52] Webhook received: Contact ID 11184 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+18016339526", "retell_llm_dynamic_variables": { "first_name": "Carson", "last_name": "Turner", "full_name": "Carson Turner", "contact_id": "11184", "email": "carson.t@utahtechlabs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 189 [2026-04-07 15:52:52] Webhook received: Contact ID 11140 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+17057197425", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Belot", "full_name": "Alison Belot", "contact_id": "11140", "email": "alison.belot@medipharmlabs.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call forwarded to voicemail, no conversation\n2026 Mar 31 call reached automated system, no matching extension for Alison Belot, voicemail reached but no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail not initialized by customer\n2026 Apr 02 call reached automated system, unable to find Alison Belot extension, call ended without connection\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 190 [2026-04-07 15:52:52] Webhook received: Contact ID 10220 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+14169743940", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Matthews", "full_name": "Ryan Matthews", "contact_id": "10220", "email": "ryan@rbccm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 191 [2026-04-07 15:52:52] Webhook received: Contact ID 9262 [2026-04-07 15:52:52] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Isaacs", "full_name": "Tim Isaacs", "contact_id": "9262", "email": "tisaacs@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no answer\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Tim", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:52] Added to queue. Total in queue: 192 [2026-04-07 15:52:53] Webhook received: Contact ID 10127 [2026-04-07 15:52:53] Payload: { "from_number": "+14375237770", "to_number": "+15196335050", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Marchio", "full_name": "Rob Marchio", "contact_id": "10127", "email": "rmarchio@mascocanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +15198353470\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:53] Added to queue. Total in queue: 193 [2026-04-07 15:52:53] Webhook received: Contact ID 10756 [2026-04-07 15:52:53] Payload: { "from_number": "+14375237770", "to_number": "+18019120477", "retell_llm_dynamic_variables": { "first_name": "Kris", "last_name": "Brown", "full_name": "Kris Brown", "contact_id": "10756", "email": "kris.brown@webware.io", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +18019120477\n2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 voicemail reached, message left for Kris", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:53] Added to queue. Total in queue: 194 [2026-04-07 15:52:53] Webhook received: Contact ID 10161 [2026-04-07 15:52:53] Payload: { "from_number": "+14375237770", "to_number": "+18009236255", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Purchase", "full_name": "Ryan Purchase", "contact_id": "10161", "email": "rpurchase@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, Ryan answered but no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:52:53] Added to queue. Total in queue: 195 [2026-04-07 15:57:41] Webhook received: Contact ID 10140 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+18777231867", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Joo", "full_name": "Jason Joo", "contact_id": "10140", "email": "jason.joo@decisionpointresearch.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 171 [2026-04-07 15:57:41] Webhook received: Contact ID 10397 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+14167398539", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Ross", "full_name": "Kevin Ross", "contact_id": "10397", "email": "kross@centennialoptical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "3029", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 172 [2026-04-07 15:57:41] Webhook received: Contact ID 10570 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+15194389374", "retell_llm_dynamic_variables": { "first_name": "Bibiane", "last_name": "Zakaria", "full_name": "Bibiane Zakaria", "contact_id": "10570", "email": "bzakaria@kgkscience.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "222", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 173 [2026-04-07 15:57:41] Webhook received: Contact ID 9635 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+14167398539", "retell_llm_dynamic_variables": { "first_name": "Martin", "last_name": "Gervais", "full_name": "Martin Gervais", "contact_id": "9635", "email": "mgervais@centennialoptical.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16135231640\n2026 Apr 02 call reached a representative who said Martin was unavailable and the call would go to voicemail; agent did not leave a message\n2026-04-07 Dial no answer, phone: +16135231640", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 174 [2026-04-07 15:57:41] Webhook received: Contact ID 9939 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+16504228866", "retell_llm_dynamic_variables": { "first_name": "Anja", "last_name": "Logan", "full_name": "Anja Logan", "contact_id": "9939", "email": "anja.logan@getmaintainx.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 reached voicemail of Tanya Lopez\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 175 [2026-04-07 15:57:41] Webhook received: Contact ID 10587 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+12622493060", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Vaughn", "full_name": "Jennifer Vaughn", "contact_id": "10587", "email": "jvaughn@primexinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +12622493060\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 176 [2026-04-07 15:57:41] Webhook received: Contact ID 9538 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+19057640800", "retell_llm_dynamic_variables": { "first_name": "Hayden", "last_name": "Neuman", "full_name": "Hayden Neuman", "contact_id": "9538", "email": "hneuman@amico.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 177 [2026-04-07 15:57:41] Webhook received: Contact ID 9687 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "Allyson", "last_name": "Cothran", "full_name": "Allyson Cothran", "contact_id": "9687", "email": "acothran@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call attempted to reach Allyson Cothran but no correct contact found\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 outbound call to reach Allyson Cothran - no successful connection\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 178 [2026-04-07 15:57:41] Webhook received: Contact ID 11149 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+14166465232", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Ferreira", "full_name": "Jason Ferreira", "contact_id": "11149", "email": "jferreira@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human answered\n2026 Apr 07 call attempt unsuccessful, call could not be connected", "extension": "4282", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 179 [2026-04-07 15:57:41] Webhook received: Contact ID 10625 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+14164872020", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Gillespie", "full_name": "Kelly Gillespie", "contact_id": "10625", "email": "k.gillespie@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and was disconnected before transfer to operator\n2026-04-02 Dial no answer, phone: +14164353392\n2026-04-07 Dial no answer, phone: +14162627814", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 180 [2026-04-07 15:57:41] Webhook received: Contact ID 9627 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+14976211750", "retell_llm_dynamic_variables": { "first_name": "Ankur", "last_name": "Chopra", "full_name": "Ankur Chopra", "contact_id": "9627", "email": "a.chopra@kaltenbach.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 181 [2026-04-07 15:57:41] Webhook received: Contact ID 10084 [2026-04-07 15:57:41] Payload: { "from_number": "+14375237770", "to_number": "+19057310090", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Bollinger", "full_name": "Brenda Bollinger", "contact_id": "10084", "email": "bbollinger@densify.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Brenda regarding webinar invitation\n2026 Apr 01 call reached automated system and voicemail, no human interaction\n2026-04-01 dial busy, phone: +19056957581\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:41] Added to queue. Total in queue: 182 [2026-04-07 15:57:42] Webhook received: Contact ID 11527 [2026-04-07 15:57:42] Payload: { "from_number": "+14375237770", "to_number": "+15854242010", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Recourt", "full_name": "Alison Recourt", "contact_id": "11527", "email": "arecourt@simutechgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail of Allison Recore with Simutech Group", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:42] Webhook received: Contact ID 9915 [2026-04-07 15:57:42] Payload: { "from_number": "+14375237770", "to_number": "+19254567867", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Adziovsky", "full_name": "John Adziovsky", "contact_id": "9915", "email": "john.adziovsky@radai.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:42] Added to queue. Total in queue: 183 [2026-04-07 15:57:42] Added to queue. Total in queue: 184 [2026-04-07 15:57:42] Webhook received: Contact ID 9941 [2026-04-07 15:57:42] Payload: { "from_number": "+14375237770", "to_number": "+19057520800", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Knakowski", "full_name": "Mark Knakowski", "contact_id": "9941", "email": "mark.knakowski@microartservices.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14164609789\n2026 Apr 02 agent reached voicemail of Mark Wood\n2026-04-07 Dial no answer, phone: +14164609789", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:42] Added to queue. Total in queue: 185 [2026-04-07 15:57:42] Webhook received: Contact ID 10107 [2026-04-07 15:57:42] Payload: { "from_number": "+14375237770", "to_number": "+15194323550", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Lake", "full_name": "Robert Lake", "contact_id": "10107", "email": "rlake@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:42] Added to queue. Total in queue: 186 [2026-04-07 15:57:42] Webhook received: Contact ID 9593 [2026-04-07 15:57:42] Payload: { "from_number": "+14375237770", "to_number": "+19054755505", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Kaunismaa", "full_name": "Susan Kaunismaa", "contact_id": "9593", "email": "susan@ocr.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail after initial human interaction\n2026 Apr 01 call reached live agent Stephanie but forwarded to voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached live agent but contact not available, went to voicemail", "extension": "201", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:42] Added to queue. Total in queue: 187 [2026-04-07 15:57:43] Webhook received: Contact ID 10473 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+18889247524", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Eddy", "full_name": "Chris Eddy", "contact_id": "10473", "email": "chris.eddy@tru.earth", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail not set up\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 188 [2026-04-07 15:57:43] Webhook received: Contact ID 10207 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+18778637447", "retell_llm_dynamic_variables": { "first_name": "Jen", "last_name": "Seran", "full_name": "Jen Seran", "contact_id": "10207", "email": "jen.seran@stallionexpress.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no agent available\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 189 [2026-04-07 15:57:43] Webhook received: Contact ID 10463 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+17177641193", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "McLernon", "full_name": "Rob McLernon", "contact_id": "10463", "email": "rmclernon@cpflexpack.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 voicemail reached, message left for Rob McClurnan at Sunoco", "extension": "3310", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 190 [2026-04-07 15:57:43] Webhook received: Contact ID 10571 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+18002990819", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Low", "full_name": "James Low", "contact_id": "10571", "email": "jlow@idealproducts.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail, left message for James regarding webinar invitation\n2026 Apr 01 call reached general voicemail, no message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 191 [2026-04-07 15:57:43] Webhook received: Contact ID 11560 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+19054993000", "retell_llm_dynamic_variables": { "first_name": "Cesar", "last_name": "Navarro", "full_name": "Cesar Navarro", "contact_id": "11560", "email": "cnavarro@vortexfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Vortex Freight Systems, attempted to reach Sarah Matias extension 4841 via directory, no human reached, call ended due to max duration\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Webhook received: Contact ID 11284 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+17604489500", "retell_llm_dynamic_variables": { "first_name": "Adriana", "last_name": "Stalteri", "full_name": "Adriana Stalteri", "contact_id": "11284", "email": "astalteri@ig.solutions", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left by agent\n2026-04-01 Dial no answer, phone: +17244652388\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 192 [2026-04-07 15:57:43] Added to queue. Total in queue: 193 [2026-04-07 15:57:43] Webhook received: Contact ID 9562 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+14162457991", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Pocino", "full_name": "John Pocino", "contact_id": "9562", "email": "jpocino@viscor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Leviton Lighting Canada, selected John Penenzio but no conversation occurred\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 194 [2026-04-07 15:57:43] Webhook received: Contact ID 9389 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+16132547054", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Bashford", "full_name": "Andrew Bashford", "contact_id": "9389", "email": "andrewb@sciemetric.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +12482858955\n2026 Mar 31 call reached automated system, no human contact\n2026 Apr 02 call reached automated system, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 195 [2026-04-07 15:57:43] Webhook received: Contact ID 10186 [2026-04-07 15:57:43] Payload: { "from_number": "+14375237770", "to_number": "+12486240000", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Simpson", "full_name": "Robin Simpson", "contact_id": "10186", "email": "rsimpson@korex-us.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, user unable to take call\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:43] Added to queue. Total in queue: 196 [2026-04-07 15:57:44] Webhook received: Contact ID 10888 [2026-04-07 15:57:44] Payload: { "from_number": "+14375237770", "to_number": "+19057911464", "retell_llm_dynamic_variables": { "first_name": "Bryan", "last_name": "Townsend", "full_name": "Bryan Townsend", "contact_id": "10888", "email": "bryan@canart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 attempted to reach Bryan Townsend via directory, spoke briefly with Kenneth, call forwarded to uninitialized voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 attempted call to Brian Bartolo, no answer, reached voicemail.\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:44] Added to queue. Total in queue: 197 [2026-04-07 15:57:44] Webhook received: Contact ID 9357 [2026-04-07 15:57:44] Payload: { "from_number": "+14375237770", "to_number": "+14167519445", "retell_llm_dynamic_variables": { "first_name": "Tania", "last_name": "Reynolds", "full_name": "Tania Reynolds", "contact_id": "9357", "email": "treynolds@scepter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16472100333\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:44] Added to queue. Total in queue: 198 [2026-04-07 15:57:44] Webhook received: Contact ID 10442 [2026-04-07 15:57:44] Payload: { "from_number": "+14375237770", "to_number": "+18003364061", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Varela", "full_name": "Jonathan Varela", "contact_id": "10442", "email": "jonathan.varela@atblades.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +12498800098", "extension": "", "toronto_current_time": "2026-04-07T15:07:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 15:57:44] Added to queue. Total in queue: 199 [2026-04-07 16:02:46] Webhook received: Contact ID 9574 [2026-04-07 16:02:46] Payload: { "from_number": "+14375237770", "to_number": "+19148151176", "retell_llm_dynamic_variables": { "first_name": "Yevdokiya", "last_name": "Yermolayeva", "full_name": "Yevdokiya Yermolayeva", "contact_id": "9574", "email": "y.yermolayeva@braze.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:46] Added to queue. Total in queue: 183 [2026-04-07 16:02:47] Webhook received: Contact ID 9940 [2026-04-07 16:02:47] Payload: { "from_number": "+14375237770", "to_number": "+16046295182", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Miziolek", "full_name": "James Miziolek", "contact_id": "9940", "email": "james.miziolek@avigilon.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:47] Added to queue. Total in queue: 184 [2026-04-07 16:02:47] Webhook received: Contact ID 10573 [2026-04-07 16:02:47] Payload: { "from_number": "+14375237770", "to_number": "+14034510327", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Valdez", "full_name": "Jason Valdez", "contact_id": "10573", "email": "jvaldez@blacklinesafety.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call attempted but no response from contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:47] Added to queue. Total in queue: 185 [2026-04-07 16:02:47] Webhook received: Contact ID 9283 [2026-04-07 16:02:47] Payload: { "from_number": "+14375237770", "to_number": "+17057371023", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Abbott", "full_name": "Jeff Abbott", "contact_id": "9283", "email": "jabbott@moorepackaging.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail of Jeff Abbott", "extension": "255", "toronto_current_time": "2026-04-07T15:07:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:47] Added to queue. Total in queue: 186 [2026-04-07 16:02:47] Webhook received: Contact ID 10145 [2026-04-07 16:02:47] Payload: { "from_number": "+14375237770", "to_number": "+17789918500", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Clarke", "full_name": "Jason Clarke", "contact_id": "10145", "email": "jclarke@wencomine.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached general voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:47] Added to queue. Total in queue: 187 [2026-04-07 16:02:47] Webhook received: Contact ID 10116 [2026-04-07 16:02:47] Payload: { "from_number": "+14375237770", "to_number": "+15083978905", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Alpert", "full_name": "Ben Alpert", "contact_id": "10116", "email": "ben.alpert@q4inc.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +18436542280\n2026 Apr 01 call reached sales voicemail, no representative available\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +18436542280\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:22:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:47] Webhook received: Contact ID 9658 [2026-04-07 16:02:47] Payload: { "from_number": "+14375237770", "to_number": "+19052142224", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Harvey", "full_name": "Greg Harvey", "contact_id": "9658", "email": "greg.harvey@zafin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +16045599301", "extension": "", "toronto_current_time": "2026-04-07T15:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:47] Added to queue. Total in queue: 188 [2026-04-07 16:02:47] Added to queue. Total in queue: 189 [2026-04-07 16:02:48] Webhook received: Contact ID 11488 [2026-04-07 16:02:48] Payload: { "from_number": "+14375237770", "to_number": "+17053335602", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Hansen", "full_name": "Ben Hansen", "contact_id": "11488", "email": "bhansen@weldco-beales.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:22:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:48] Added to queue. Total in queue: 190 [2026-04-07 16:02:48] Webhook received: Contact ID 9673 [2026-04-07 16:02:48] Payload: { "from_number": "+14375237770", "to_number": "+17705474189", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Laneve", "full_name": "Natalie Laneve", "contact_id": "9673", "email": "nataliel@embross.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17705474189\n2026 Apr 07 voicemail reached, no conversation\n2026-04-07 dial busy, phone: +18006074957", "extension": "", "toronto_current_time": "2026-04-07T15:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:48] Added to queue. Total in queue: 191 [2026-04-07 16:02:48] Webhook received: Contact ID 9576 [2026-04-07 16:02:48] Payload: { "from_number": "+14375237770", "to_number": "+16174687678", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Thomson", "full_name": "Scott Thomson", "contact_id": "9576", "email": "scott.thomson@frontstream.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, Scott from Frontstream left a message\n2026-04-07 Dial no answer, phone: +14168158777\n2026-04-07 invalid phone destination, phone: +12029032585", "extension": "488", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:48] Added to queue. Total in queue: 192 [2026-04-07 16:02:48] Webhook received: Contact ID 10870 [2026-04-07 16:02:48] Payload: { "from_number": "+14375237770", "to_number": "+18195688787", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Singleton", "full_name": "Greg Singleton", "contact_id": "10870", "email": "gsingleton@provance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation possible\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:48] Webhook received: Contact ID 9506 [2026-04-07 16:02:48] Payload: { "from_number": "+14375237770", "to_number": "+17787439283", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Brown", "full_name": "Michelle Brown", "contact_id": "9506", "email": "michelle.brown@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:22:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:48] Added to queue. Total in queue: 193 [2026-04-07 16:02:48] Added to queue. Total in queue: 194 [2026-04-07 16:02:48] Webhook received: Contact ID 9602 [2026-04-07 16:02:48] Payload: { "from_number": "+14375237770", "to_number": "+15194974684", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Polanic", "full_name": "Tom Polanic", "contact_id": "9602", "email": "tpolanic@argoxtv.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026-04-01 dial busy, phone: +18668637689\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, left message\n2026-04-07 dial busy, phone: +18668637689", "extension": "248", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:48] Added to queue. Total in queue: 195 [2026-04-07 16:02:49] Webhook received: Contact ID 11317 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16472202788", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Walton", "full_name": "Andy Walton", "contact_id": "11317", "email": "awalton@densify.com", "orgname": "", "bloc_notes_ac": "2026-04-01 dial busy, phone: +19056957570\n2026 Apr 01 call reached automated system, no human answered\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 02 call reached automated system, no human interaction\n2026-04-07 dial busy, phone: +19056957570\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 196 [2026-04-07 16:02:49] Webhook received: Contact ID 9417 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16472564263", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "McIntosh", "full_name": "Tyler McIntosh", "contact_id": "9417", "email": "tyler@braze.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16472564263\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:22:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 197 [2026-04-07 16:02:49] Webhook received: Contact ID 9512 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+12263380222", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Denomme", "full_name": "Mike Denomme", "contact_id": "9512", "email": "mike.denomme@eunasolutions.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +18774653200\n2026-04-02 Dial no answer, phone: +12263380222\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +18774653200", "extension": "", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 198 [2026-04-07 16:02:49] Webhook received: Contact ID 10914 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+18446387884", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Warden", "full_name": "Chris Warden", "contact_id": "10914", "email": "chris.warden@magnetforensics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left, agent will call back later\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached automated system and voicemail, no human contact", "extension": "3402", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Webhook received: Contact ID 11047 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+119056414", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Johnston", "full_name": "Chris Johnston", "contact_id": "11047", "email": "cjohnston@jvk.net", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no contact made", "extension": "2343", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 199 [2026-04-07 16:02:49] Added to queue. Total in queue: 200 [2026-04-07 16:02:49] Webhook received: Contact ID 10928 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+15193512424", "retell_llm_dynamic_variables": { "first_name": "Todd", "last_name": "Young", "full_name": "Todd Young", "contact_id": "10928", "email": "todd.young@dajcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "230", "toronto_current_time": "2026-04-07T15:07:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 201 [2026-04-07 16:02:49] Webhook received: Contact ID 9331 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+13016481398", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Mogul", "full_name": "Matthew Mogul", "contact_id": "9331", "email": "matthew.mogul@farrow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +14033442537\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14033442537", "extension": "", "toronto_current_time": "2026-04-07T15:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 202 [2026-04-07 16:02:49] Webhook received: Contact ID 10635 [2026-04-07 16:02:49] Payload: { "from_number": "+14375237770", "to_number": "+16506662718", "retell_llm_dynamic_variables": { "first_name": "Kaitlyn", "last_name": "Buck", "full_name": "Kaitlyn Buck", "contact_id": "10635", "email": "kaitlyn.buck@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached sales department but no one was available; voicemail reached\n2026-04-02 dial busy, phone: +16506662718\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached sales voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:02:49] Added to queue. Total in queue: 203 [2026-04-07 16:07:45] Webhook received: Contact ID 10378 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12269847613", "retell_llm_dynamic_variables": { "first_name": "Jillian", "last_name": "Reed", "full_name": "Jillian Reed", "contact_id": "10378", "email": "jillianreed@infotech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Jillian Reed\n2026 Apr 07 call initiated but no answer from contact", "extension": "3029", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 178 [2026-04-07 16:07:45] Webhook received: Contact ID 11121 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12046977821", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Armstrong", "full_name": "Jason Armstrong", "contact_id": "11121", "email": "jason.armstrong@accesssmt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Jason Armstrong at Access SMT\n2026 Apr 01 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Webhook received: Contact ID 9605 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+116137235757204", "retell_llm_dynamic_variables": { "first_name": "Krystin", "last_name": "Colley", "full_name": "Krystin Colley", "contact_id": "9605", "email": "krystin.colley@dnagenotek.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:22:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 179 [2026-04-07 16:07:45] Added to queue. Total in queue: 180 [2026-04-07 16:07:45] Webhook received: Contact ID 10276 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+13062417837", "retell_llm_dynamic_variables": { "first_name": "Brianne", "last_name": "Arneson", "full_name": "Brianne Arneson", "contact_id": "10276", "email": "brianne.arneson@decibelcc.com", "orgname": "", "bloc_notes_ac": "2026-03-30 Dial no answer, phone: +13062417837\n2026 Mar 30 call reached voicemail, no message left\n2026-03-30 Dial no answer, phone: +13066495228", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Webhook received: Contact ID 11009 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+14174346155", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Knobloch", "full_name": "Brandon Knobloch", "contact_id": "11009", "email": "bknobloch@dorken.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail, no message left\n2026 Mar 30 call reached IVR and no human answered\n2026 Mar 30 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Durkin Systems", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 181 [2026-04-07 16:07:45] Added to queue. Total in queue: 182 [2026-04-07 16:07:45] Webhook received: Contact ID 10219 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16127228027", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Robb", "full_name": "Matthew Robb", "contact_id": "10219", "email": "matthew.robb@docusketch.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16127228027\n2026 Apr 01 call reached automated system with repeated invalid digit selections, no human contact made", "extension": "9217", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 183 [2026-04-07 16:07:45] Webhook received: Contact ID 11307 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+18082044144", "retell_llm_dynamic_variables": { "first_name": "Claire", "last_name": "S", "full_name": "Claire S", "contact_id": "11307", "email": "claire@saveondev.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call disconnected quickly, no connection made\n2026 Apr 01 voicemail reached, message left for Claire regarding webinar invitation\n2026 Apr 02 call disconnected quickly, unable to connect to home services professional\n2026 Apr 02 voicemail reached, message left for Claire regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T16:32:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Webhook received: Contact ID 10767 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+15122899604", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Smith", "full_name": "Derek Smith", "contact_id": "10767", "email": "derek.smith@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 184 [2026-04-07 16:07:45] Webhook received: Contact ID 9611 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+17786837067", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Cao", "full_name": "Catherine Cao", "contact_id": "9611", "email": "catherinecao@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call made, no user response\n2026 Apr 02 call initiated but no user response", "extension": "", "toronto_current_time": "2026-04-02T16:32:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Webhook received: Contact ID 11097 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12049954573", "retell_llm_dynamic_variables": { "first_name": "Reuben", "last_name": "Saba", "full_name": "Reuben Saba", "contact_id": "11097", "email": "rsaba@medicure.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 185 [2026-04-07 16:07:45] Webhook received: Contact ID 9573 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12047931396", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Wilder", "full_name": "Jonathan Wilder", "contact_id": "9573", "email": "jwilder@paradigmconsulting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 186 [2026-04-07 16:07:45] Added to queue. Total in queue: 187 [2026-04-07 16:07:45] Added to queue. Total in queue: 188 [2026-04-07 16:07:45] Webhook received: Contact ID 10356 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+13142626284", "retell_llm_dynamic_variables": { "first_name": "Jorge", "last_name": "Maldonado", "full_name": "Jorge Maldonado", "contact_id": "10356", "email": "jmaldonado@biovectra.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached automated reception and voicemail - no human answered\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 189 [2026-04-07 16:07:45] Webhook received: Contact ID 10981 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16122564389", "retell_llm_dynamic_variables": { "first_name": "Hannah", "last_name": "Klug", "full_name": "Hannah Klug", "contact_id": "10981", "email": "hannah.klug@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16122564389\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 voicemail reached, no live conversation\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 190 [2026-04-07 16:07:45] Webhook received: Contact ID 10053 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12812212837", "retell_llm_dynamic_variables": { "first_name": "Reese", "last_name": "Kimball", "full_name": "Reese Kimball", "contact_id": "10053", "email": "reese.kimball@frontstream.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12029032585\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 191 [2026-04-07 16:07:45] Webhook received: Contact ID 10255 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+14477176865", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Lee", "full_name": "Crystal Lee", "contact_id": "10255", "email": "crystal.lee@stemcell.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +14477176865\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 dial busy, phone: +16046757759", "extension": "87", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 192 [2026-04-07 16:07:45] Webhook received: Contact ID 9438 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+14164175970", "retell_llm_dynamic_variables": { "first_name": "Martin", "last_name": "Baron", "full_name": "Martin Baron", "contact_id": "9438", "email": "mbaron@macroeng.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached Mahra Engineering, attempted to speak with Martin but went to voicemail", "extension": "132", "toronto_current_time": "2026-04-07T15:27:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 193 [2026-04-07 16:07:45] Webhook received: Contact ID 10856 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16307258062", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Rooney", "full_name": "Laura Rooney", "contact_id": "10856", "email": "lrooney@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 194 [2026-04-07 16:07:45] Webhook received: Contact ID 9558 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16512354249", "retell_llm_dynamic_variables": { "first_name": "Will", "last_name": "Shetka", "full_name": "Will Shetka", "contact_id": "9558", "email": "wshetka@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 195 [2026-04-07 16:07:45] Webhook received: Contact ID 10277 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+15126579270", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Green", "full_name": "Jon Green", "contact_id": "10277", "email": "jgreen@rockportnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated menu but no live person connected\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 196 [2026-04-07 16:07:45] Webhook received: Contact ID 10020 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+16043140773", "retell_llm_dynamic_variables": { "first_name": "Barry", "last_name": "Holmes", "full_name": "Barry Holmes", "contact_id": "10020", "email": "barry@teuton.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call lasted 1 second, user hung up immediately", "extension": "", "toronto_current_time": "2026-04-02T16:32:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 197 [2026-04-07 16:07:45] Webhook received: Contact ID 10810 [2026-04-07 16:07:45] Webhook received: Contact ID 11022 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+17082274799", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Warriner", "full_name": "Kyle Warriner", "contact_id": "10810", "email": "kyle.warriner@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Arctic Wolf Security Services, no engineer available to take call", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+13129271988", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Comeaux", "full_name": "John Comeaux", "contact_id": "11022", "email": "jcomeaux@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 multiple attempts to reach John Camo via dial-by-name directory, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Webhook received: Contact ID 9412 [2026-04-07 16:07:45] Added to queue. Total in queue: 198 [2026-04-07 16:07:45] Payload: { "from_number": "+14375237770", "to_number": "+12042395445", "retell_llm_dynamic_variables": { "first_name": "Lorne", "last_name": "Grieger", "full_name": "Lorne Grieger", "contact_id": "9412", "email": "lgrieger@pami.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12042395445\n2026-04-01 invalid phone destination, phone: +13066822555\n2026 Apr 01 call reached voicemail, no message left", "extension": "229", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:45] Added to queue. Total in queue: 199 [2026-04-07 16:07:45] Added to queue. Total in queue: 200 [2026-04-07 16:07:46] Webhook received: Contact ID 11074 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12057906399", "retell_llm_dynamic_variables": { "first_name": "Vann", "last_name": "Whisenhunt", "full_name": "Vann Whisenhunt", "contact_id": "11074", "email": "vann.whisenhunt@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Qualifacts sales line, navigated IVR menu, call ended without reaching a human\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call reached automated menu, digit 2 pressed to reach sales representative", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 201 [2026-04-07 16:07:46] Webhook received: Contact ID 9647 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+18159530737", "retell_llm_dynamic_variables": { "first_name": "Ona", "last_name": "Allison", "full_name": "Ona Allison", "contact_id": "9647", "email": "ona.allison@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 01 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 202 [2026-04-07 16:07:46] Webhook received: Contact ID 10963 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16308876495", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Mielke", "full_name": "Robert Mielke", "contact_id": "10963", "email": "rmielke@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 203 [2026-04-07 16:07:46] Webhook received: Contact ID 10445 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+15126808365", "retell_llm_dynamic_variables": { "first_name": "Chad", "last_name": "Johnson", "full_name": "Chad Johnson", "contact_id": "10445", "email": "chad.johnson@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail\n2026 Mar 31 call reached voicemail, no engineer available\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no engineer available", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 204 [2026-04-07 16:07:46] Webhook received: Contact ID 11081 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12047777770", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Strine", "full_name": "Jonathan Strine", "contact_id": "11081", "email": "jstrine@colorad.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call reached automated system, no human answered\n2026 Apr 02 call reached voicemail, no message left", "extension": "266", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 205 [2026-04-07 16:07:46] Webhook received: Contact ID 9632 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+13126569015", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Mangan", "full_name": "George Mangan", "contact_id": "9632", "email": "gmangan@traffix.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +13126569015\n2026 Apr 01 outbound call reached voicemail, no message left\n2026-04-01 dial busy, phone: +12243331380\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 206 [2026-04-07 16:07:46] Webhook received: Contact ID 9274 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12048030885", "retell_llm_dynamic_variables": { "first_name": "Mario", "last_name": "Fontes", "full_name": "Mario Fontes", "contact_id": "9274", "email": "mario.fontes@vidir.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Shannon at VITA Solutions but Mario was unavailable, call ended with voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 207 [2026-04-07 16:07:46] Webhook received: Contact ID 11360 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17785545367", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Kemp", "full_name": "Corey Kemp", "contact_id": "11360", "email": "corey@euroline-windows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call forwarded to voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:32:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 208 [2026-04-07 16:07:46] Webhook received: Contact ID 9570 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16047421147", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Anderson", "full_name": "Chris Anderson", "contact_id": "9570", "email": "christopher.anderson@invers.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16047421147\n2026 Apr 01 call reached uninitialized voicemail service\n2026-04-02 invalid phone destination, phone: +16047421147\n2026 Apr 02 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-02T16:32:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 209 [2026-04-07 16:07:46] Webhook received: Contact ID 10278 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17636399811", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Lueck", "full_name": "Sarah Lueck", "contact_id": "10278", "email": "sarah.lueck@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 210 [2026-04-07 16:07:46] Webhook received: Contact ID 9475 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+17132024503", "retell_llm_dynamic_variables": { "first_name": "Frank", "last_name": "Rodriguez", "full_name": "Frank Rodriguez", "contact_id": "9475", "email": "frodriguez@tektelic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 211 [2026-04-07 16:07:46] Webhook received: Contact ID 10199 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16043087654", "retell_llm_dynamic_variables": { "first_name": "Darren", "last_name": "Hansen", "full_name": "Darren Hansen", "contact_id": "10199", "email": "darren.hansen@accesssmt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail of Darren Hanson", "extension": "", "toronto_current_time": "2026-04-02T16:32:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 212 [2026-04-07 16:07:46] Webhook received: Contact ID 10225 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12042920469", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Rath", "full_name": "Adam Rath", "contact_id": "10225", "email": "adam@4tracks.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 213 [2026-04-07 16:07:46] Webhook received: Contact ID 11114 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12042960182", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Gagnon", "full_name": "Justin Gagnon", "contact_id": "11114", "email": "jgagnon@nordstrongltd.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached human, asked for Justin, call ended abruptly - possible voicemail\n2026 Apr 01 call reached voicemail not initialized by customer", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 214 [2026-04-07 16:07:46] Webhook received: Contact ID 9762 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14699186086", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Harman", "full_name": "Andrew Harman", "contact_id": "9762", "email": "aharman@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 multiple attempts to reach Andrew Harman via automated directory, no connection made", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 11070 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12144027842", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Scheevel", "full_name": "Michael Scheevel", "contact_id": "11070", "email": "michael.scheevel@messagepoint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 10950 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+18154777294", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Landes", "full_name": "George Landes", "contact_id": "10950", "email": "glandesjr@emmersonpackaging.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +18154777294\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 11078 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12055294425", "retell_llm_dynamic_variables": { "first_name": "Chrissie", "last_name": "Brady", "full_name": "Chrissie Brady", "contact_id": "11078", "email": "chrissie.brady@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated menu, user pressed 2 for sales representative, call ended shortly after\n2026-03-31 Dial no answer, phone: +12059950642\n2026 Apr 02 outbound call to Qualifacts, navigated IVR to sales option, call ended by user hangup", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 9693 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12107427476", "retell_llm_dynamic_variables": { "first_name": "Gus", "last_name": "Houghtaling", "full_name": "Gus Houghtaling", "contact_id": "9693", "email": "gus.houghtaling@renin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected before reaching contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 11092 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12049607749", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Thorburn", "full_name": "Kyle Thorburn", "contact_id": "11092", "email": "kyle.thorburn@improving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 9958 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+13065258512", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Delaney", "full_name": "Michael Delaney", "contact_id": "9958", "email": "mdelaney@luxwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 attempted contact via automated system, no match found for entered name", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 215 [2026-04-07 16:07:46] Webhook received: Contact ID 9807 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+13105008744", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Young", "full_name": "Aaron Young", "contact_id": "9807", "email": "aaron.young@wisepublishing.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call ended after no match found in company directory", "extension": "", "toronto_current_time": "2026-04-02T16:32:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 11100 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12042282185", "retell_llm_dynamic_variables": { "first_name": "Paul", "last_name": "Forsyth", "full_name": "Paul Forsyth", "contact_id": "11100", "email": "paf@rtds.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 contact answered but could not take the call\n2026 Apr 02 call reached voicemail at RTDS Technologies", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 10923 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+19722101011", "retell_llm_dynamic_variables": { "first_name": "Vito", "last_name": "Centofanti", "full_name": "Vito Centofanti", "contact_id": "10923", "email": "vitocentofanti@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 11491 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14087725952", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Adey", "full_name": "Barbara Adey", "contact_id": "11491", "email": "barbara.adey@bts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no conversation\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 216 [2026-04-07 16:07:46] Added to queue. Total in queue: 217 [2026-04-07 16:07:46] Added to queue. Total in queue: 218 [2026-04-07 16:07:46] Added to queue. Total in queue: 219 [2026-04-07 16:07:46] Added to queue. Total in queue: 220 [2026-04-07 16:07:46] Added to queue. Total in queue: 221 [2026-04-07 16:07:46] Added to queue. Total in queue: 222 [2026-04-07 16:07:46] Webhook received: Contact ID 10076 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14793876966", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Bennett", "full_name": "Jeremy Bennett", "contact_id": "10076", "email": "jbennett@atx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail not set up\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 10539 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12042014011", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Boyko", "full_name": "Tammy Boyko", "contact_id": "10539", "email": "tboyko@aplin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +12042297559\n2026 Apr 02 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 223 [2026-04-07 16:07:46] Added to queue. Total in queue: 224 [2026-04-07 16:07:46] Added to queue. Total in queue: 225 [2026-04-07 16:07:46] Added to queue. Total in queue: 226 [2026-04-07 16:07:46] Added to queue. Total in queue: 227 [2026-04-07 16:07:46] Webhook received: Contact ID 9675 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14166486180", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "McClement", "full_name": "Greg McClement", "contact_id": "9675", "email": "greg@tailscale.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:27:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 228 [2026-04-07 16:07:46] Webhook received: Contact ID 11029 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+13098879541", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Dermody", "full_name": "John Dermody", "contact_id": "11029", "email": "john.dermody@glcopper.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +13098879541\n2026 Apr 01 outbound call to Great Lakes Copper directory, no human contact reached\n2026 Apr 01 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +13098879541\n2026 Apr 02 call reached automated phone menu, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 229 [2026-04-07 16:07:46] Webhook received: Contact ID 10192 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14178480852", "retell_llm_dynamic_variables": { "first_name": "Blaine", "last_name": "LaRue", "full_name": "Blaine LaRue", "contact_id": "10192", "email": "blaine.larue@daybar.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call forwarded to voicemail, no conversation\n2026 Mar 30 call reached voicemail repeatedly, no human contact made\n2026 Apr 02 call reached automated phone system repeatedly, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 230 [2026-04-07 16:07:46] Webhook received: Contact ID 10504 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+14162549741", "retell_llm_dynamic_variables": { "first_name": "Susie", "last_name": "Warner", "full_name": "Susie Warner", "contact_id": "10504", "email": "swarner@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail at Buffalo National Service Center for Susie Warner", "extension": "", "toronto_current_time": "2026-04-07T15:27:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 231 [2026-04-07 16:07:46] Webhook received: Contact ID 10258 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16306603262", "retell_llm_dynamic_variables": { "first_name": "Sven", "last_name": "Anderson", "full_name": "Sven Anderson", "contact_id": "10258", "email": "sanderson@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16304698803\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 232 [2026-04-07 16:07:46] Webhook received: Contact ID 10526 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+12148828271", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Arion", "full_name": "Tim Arion", "contact_id": "10526", "email": "tarion@deltacontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, contact not available\n2026-04-01 Dial no answer, phone: +19723235506\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, Marcelo Tierzo not available\n2026-04-02 Dial no answer, phone: +19723235506", "extension": "", "toronto_current_time": "2026-04-02T16:52:54-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 233 [2026-04-07 16:07:46] Webhook received: Contact ID 10134 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+1353873896940", "retell_llm_dynamic_variables": { "first_name": "Eoin", "last_name": "Collins", "full_name": "Eoin Collins", "contact_id": "10134", "email": "ecollins@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached uninitialized voicemail service\n2026 Apr 02 call reached BlueCat reception voicemail\n2026 Apr 07 call reached voicemail not initialized by customer\n2026 Apr 07 call reached BlueCat reception voicemail", "extension": "", "toronto_current_time": "2026-04-07T15:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 234 [2026-04-07 16:07:46] Webhook received: Contact ID 10699 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16159734077", "retell_llm_dynamic_variables": { "first_name": "Kenny", "last_name": "Cassini", "full_name": "Kenny Cassini", "contact_id": "10699", "email": "kenny@teemagroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 9585 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+18062730963", "retell_llm_dynamic_variables": { "first_name": "Mikaella", "last_name": "Meibock", "full_name": "Mikaella Meibock", "contact_id": "9585", "email": "mmeibock@wavelo.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026-04-01 Dial no answer, phone: +14034830893\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 235 [2026-04-07 16:07:46] Webhook received: Contact ID 10933 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+19528184171", "retell_llm_dynamic_variables": { "first_name": "Jess", "last_name": "DeGreeff", "full_name": "Jess DeGreeff", "contact_id": "10933", "email": "jess.degreeff@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026 Apr 02 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 236 [2026-04-07 16:07:46] Added to queue. Total in queue: 237 [2026-04-07 16:07:46] Webhook received: Contact ID 11132 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16042743263", "retell_llm_dynamic_variables": { "first_name": "Harry", "last_name": "Petersen", "full_name": "Harry Petersen", "contact_id": "11132", "email": "harrypetersen@dan-d-pak.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, message left", "extension": "117", "toronto_current_time": "2026-04-02T16:32:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Webhook received: Contact ID 10325 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+16127994418", "retell_llm_dynamic_variables": { "first_name": "Jesse", "last_name": "Kauffmann", "full_name": "Jesse Kauffmann", "contact_id": "10325", "email": "jkauffmann@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:46] Added to queue. Total in queue: 238 [2026-04-07 16:07:46] Webhook received: Contact ID 9551 [2026-04-07 16:07:46] Payload: { "from_number": "+14375237770", "to_number": "+18477369103", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Cecil", "full_name": "William Cecil", "contact_id": "9551", "email": "williamcecil@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail at reception desk, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 239 [2026-04-07 16:07:47] Webhook received: Contact ID 11019 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+13128332733", "retell_llm_dynamic_variables": { "first_name": "Joshua", "last_name": "Bussell", "full_name": "Joshua Bussell", "contact_id": "11019", "email": "josh.bussell@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +13128332733\n2026 Apr 01 outbound call to Qualifacts, navigated IVR to sales option but no human reached\n2026 Apr 01 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +13128332733\n2026 Apr 02 outbound call to Qualifacts, navigated IVR to sales option but no human reached", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 240 [2026-04-07 16:07:47] Added to queue. Total in queue: 241 [2026-04-07 16:07:47] Webhook received: Contact ID 10464 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16127438586", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Morrison", "full_name": "Josh Morrison", "contact_id": "10464", "email": "josh.morrison@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026-04-01 dial busy, phone: +19529958537\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 242 [2026-04-07 16:07:47] Webhook received: Contact ID 10167 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16043083592", "retell_llm_dynamic_variables": { "first_name": "Yoshimatsu", "last_name": "Ikumi", "full_name": "Yoshimatsu Ikumi", "contact_id": "10167", "email": "crystal@leshallfilter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:32:42-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 243 [2026-04-07 16:07:47] Webhook received: Contact ID 10860 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+19524268051", "retell_llm_dynamic_variables": { "first_name": "Luke", "last_name": "Kaney", "full_name": "Luke Kaney", "contact_id": "10860", "email": "luke.kaney@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no live contact\n2026 Apr 01 call reached voicemail, no engineer available\n2026-04-01 dial busy, phone: +12182129805", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 244 [2026-04-07 16:07:47] Webhook received: Contact ID 11059 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+12819103349", "retell_llm_dynamic_variables": { "first_name": "Weleed", "last_name": "Chida", "full_name": "Weleed Chida", "contact_id": "11059", "email": "wchida@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail at Blue Cat reception\n2026-04-01 Dial no answer, phone: +14028276362", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 245 [2026-04-07 16:07:47] Webhook received: Contact ID 9705 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16475263850", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Simac", "full_name": "Adam Simac", "contact_id": "9705", "email": "adam.simac@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:27:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 246 [2026-04-07 16:07:47] Webhook received: Contact ID 9953 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15198462075305", "retell_llm_dynamic_variables": { "first_name": "Matt", "last_name": "Bigger", "full_name": "Matt Bigger", "contact_id": "9953", "email": "mbigger@poly-corp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached Polycorp general voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached Polycorp general voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:27:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 247 [2026-04-07 16:07:47] Webhook received: Contact ID 10847 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+12042906081", "retell_llm_dynamic_variables": { "first_name": "Dustin", "last_name": "Omeniuk", "full_name": "Dustin Omeniuk", "contact_id": "10847", "email": "dustino@trapperstransport.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 reached Jenna at Trappers Transport, Dustin unavailable, voicemail reached\n2026 Mar 31 call reached voicemail, no contact made\n2026 Apr 02 call reached automated system but no human answered, call disconnected", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 248 [2026-04-07 16:07:47] Webhook received: Contact ID 10110 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+1918200039845", "retell_llm_dynamic_variables": { "first_name": "Jitu", "last_name": "Patel", "full_name": "Jitu Patel", "contact_id": "10110", "email": "jitu@teamboard.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +19058513426", "extension": "45", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 249 [2026-04-07 16:07:47] Webhook received: Contact ID 9291 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15198513495", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Aggelopoulos", "full_name": "John Aggelopoulos", "contact_id": "9291", "email": "jaggelopoulos@sterling.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail for John Nicolopoulos\n2026 Apr 07 call reached voicemail, no direct contact with John", "extension": "205", "toronto_current_time": "2026-04-07T15:22:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 250 [2026-04-07 16:07:47] Webhook received: Contact ID 10456 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+16135529378", "retell_llm_dynamic_variables": { "first_name": "Jordan", "last_name": "West", "full_name": "Jordan West", "contact_id": "10456", "email": "jordan@swiftexp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call to Swift Delivery Systems sales department, no human reached, call ended after hold\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call stuck in automated menu, no human reached", "extension": "", "toronto_current_time": "2026-04-07T15:22:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 251 [2026-04-07 16:07:47] Webhook received: Contact ID 11120 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+14165788557", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Papetti", "full_name": "Sheila Papetti", "contact_id": "11120", "email": "spapetti@e-c-m.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no direct contact with Sheila\n2026 Apr 01 call reached automated directory but no human contact found\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no direct contact made\n2026 Apr 07 attempted to reach Sheila via company directory but no human contact was made\n2026 Apr 07 attempted contact with Sheila via company directory, reached voicemail", "extension": "7", "toronto_current_time": "2026-04-07T15:22:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 252 [2026-04-07 16:07:47] Webhook received: Contact ID 9414 [2026-04-07 16:07:47] Payload: { "from_number": "+14375237770", "to_number": "+15194043947", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Erkic", "full_name": "Melissa Erkic", "contact_id": "9414", "email": "melissa.erkic@ouster.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:07:47] Added to queue. Total in queue: 253 [2026-04-07 16:12:42] Webhook received: Contact ID 10612 [2026-04-07 16:12:42] Payload: { "from_number": "+14375237770", "to_number": "+16472740864", "retell_llm_dynamic_variables": { "first_name": "Elan", "last_name": "Ulfan", "full_name": "Elan Ulfan", "contact_id": "10612", "email": "eulfan@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "123", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:42] Added to queue. Total in queue: 228 [2026-04-07 16:12:42] Webhook received: Contact ID 9721 [2026-04-07 16:12:42] Payload: { "from_number": "+14375237770", "to_number": "+187763128452320", "retell_llm_dynamic_variables": { "first_name": "Tom", "last_name": "Froh", "full_name": "Tom Froh", "contact_id": "9721", "email": "thomasfroh@builddirect.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17045040742\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +17045040742\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:42] Webhook received: Contact ID 10479 [2026-04-07 16:12:42] Payload: { "from_number": "+14375237770", "to_number": "+15512422427", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "French", "full_name": "Chris French", "contact_id": "10479", "email": "chris.french@saeplast.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 invalid phone destination, phone: +13544605000\n2026-04-01 dial busy, phone: +15512422427\n2026 Apr 07 call forwarded to voicemail, no contact made\n2026-04-07 invalid phone destination, phone: +13544605000", "extension": "", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:42] Added to queue. Total in queue: 229 [2026-04-07 16:12:43] Added to queue. Total in queue: 230 [2026-04-07 16:12:43] Webhook received: Contact ID 9844 [2026-04-07 16:12:43] Payload: { "from_number": "+14375237770", "to_number": "+14244004795", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Irvine", "full_name": "Jacqueline Irvine", "contact_id": "9844", "email": "jackiei@plexpack.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14165092166\n2026-04-07 Dial no answer, phone: +14165092166\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:43] Webhook received: Contact ID 9303 [2026-04-07 16:12:43] Payload: { "from_number": "+14375237770", "to_number": "+1151941710001132", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Hensel", "full_name": "Eric Hensel", "contact_id": "9303", "email": "erich@trusscore.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 agent navigated automated directory to reach Eric Hancell extension 1132 but call disconnected before connection\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Eric Hansel", "extension": "", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:43] Added to queue. Total in queue: 231 [2026-04-07 16:12:43] Added to queue. Total in queue: 232 [2026-04-07 16:12:44] Webhook received: Contact ID 10129 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+18669454568", "retell_llm_dynamic_variables": { "first_name": "Bernard", "last_name": "Clermont", "full_name": "Bernard Clermont", "contact_id": "10129", "email": "bernardclermont@geotab.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12394769541\n2026 Apr 01 call reached voicemail, no conversation with Bernard\n2026 Apr 01 call ended quickly with automated message, no human reached\n2026-04-07 invalid phone destination, phone: +12394769541\n2026 Apr 07 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Webhook received: Contact ID 11050 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+15195054249", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Johnston", "full_name": "Chris Johnston", "contact_id": "11050", "email": "chris.johnston@joneshealthcaregroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no conversation with contact\n2026 Apr 01 reached voicemail of Chris Johnston\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation\n2026 Apr 07 attempted contact with Chris Johnston, reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Added to queue. Total in queue: 233 [2026-04-07 16:12:44] Added to queue. Total in queue: 234 [2026-04-07 16:12:44] Webhook received: Contact ID 11152 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+14165612382", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Moshiri", "full_name": "Alex Moshiri", "contact_id": "11152", "email": "amoshiri@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "5577", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Added to queue. Total in queue: 235 [2026-04-07 16:12:44] Webhook received: Contact ID 9824 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+16476866646", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Cheong", "full_name": "Jennifer Cheong", "contact_id": "9824", "email": "j.cheong@laserclinics.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Jennifer\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Added to queue. Total in queue: 236 [2026-04-07 16:12:44] Webhook received: Contact ID 11095 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+12242302693", "retell_llm_dynamic_variables": { "first_name": "Hachim", "last_name": "Essaifi", "full_name": "Hachim Essaifi", "contact_id": "11095", "email": "hachim.essaifi@compasslog.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Added to queue. Total in queue: 237 [2026-04-07 16:12:44] Webhook received: Contact ID 10864 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+19059479990", "retell_llm_dynamic_variables": { "first_name": "Melanie", "last_name": "Cramp", "full_name": "Melanie Cramp", "contact_id": "10864", "email": "m.cramp@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail - no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Added to queue. Total in queue: 238 [2026-04-07 16:12:44] Webhook received: Contact ID 11172 [2026-04-07 16:12:44] Payload: { "from_number": "+14375237770", "to_number": "+14169300770", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Tung", "full_name": "Wendy Tung", "contact_id": "11172", "email": "wendyt@crystalintl.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, extension not available, no message left", "extension": "234", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:44] Added to queue. Total in queue: 239 [2026-04-07 16:12:45] Webhook received: Contact ID 9961 [2026-04-07 16:12:45] Payload: { "from_number": "+14375237770", "to_number": "+12817858760", "retell_llm_dynamic_variables": { "first_name": "Janani", "last_name": "Kumar", "full_name": "Janani Kumar", "contact_id": "9961", "email": "janani.kumar@alayacare.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +12817858760\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call to Alaya Care directory, no human contact reached", "extension": "", "toronto_current_time": "2026-04-07T15:27:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:45] Added to queue. Total in queue: 240 [2026-04-07 16:12:45] Webhook received: Contact ID 9429 [2026-04-07 16:12:45] Payload: { "from_number": "+14375237770", "to_number": "+16472154633", "retell_llm_dynamic_variables": { "first_name": "Lindsey", "last_name": "Broderick", "full_name": "Lindsey Broderick", "contact_id": "9429", "email": "lindsey.broderick@primecomms.ca", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +16048723436\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached automated phone system, extension 928 pressed multiple times, no human contact\n2026-04-07 invalid phone destination, phone: +16048723436", "extension": "928", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:45] Added to queue. Total in queue: 241 [2026-04-07 16:12:46] Webhook received: Contact ID 9484 [2026-04-07 16:12:46] Payload: { "from_number": "+14375237770", "to_number": "+16132703024", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "Byrnes", "full_name": "Mike Byrnes", "contact_id": "9484", "email": "michael.byrnes@everbridge.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated menu, sales option selected but no human agent reached\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 outbound call reached automated menu, digit 1 pressed for sales, no human agent response", "extension": "", "toronto_current_time": "2026-04-07T15:27:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:46] Added to queue. Total in queue: 242 [2026-04-07 16:12:46] Webhook received: Contact ID 10438 [2026-04-07 16:12:46] Payload: { "from_number": "+14375237770", "to_number": "+18007334395", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Wittmann", "full_name": "Mark Wittmann", "contact_id": "10438", "email": "mwittmann@pcfsouvenirs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no human interaction", "extension": "7241", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:12:46] Added to queue. Total in queue: 243 [2026-04-07 16:17:45] Webhook received: Contact ID 11575 [2026-04-07 16:17:45] Payload: { "from_number": "+14375237770", "to_number": "+190529113", "retell_llm_dynamic_variables": { "first_name": "Steve", "last_name": "Pope", "full_name": "Steve Pope", "contact_id": "11575", "email": "spope@clarketransport.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 02 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left by agent", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:45] Added to queue. Total in queue: 219 [2026-04-07 16:17:45] Webhook received: Contact ID 9728 [2026-04-07 16:17:45] Payload: { "from_number": "+14375237770", "to_number": "+14044935177", "retell_llm_dynamic_variables": { "first_name": "Nick", "last_name": "Flory", "full_name": "Nick Flory", "contact_id": "9728", "email": "nick.flory@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:45] Added to queue. Total in queue: 220 [2026-04-07 16:17:45] Webhook received: Contact ID 9533 [2026-04-07 16:17:45] Payload: { "from_number": "+14375237770", "to_number": "+16479691775", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hadleycrane", "full_name": "Rick Hadleycrane", "contact_id": "9533", "email": "rhadleycrane@lawlortherapy.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "267", "toronto_current_time": "2026-04-07T15:32:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:45] Added to queue. Total in queue: 221 [2026-04-07 16:17:45] Webhook received: Contact ID 9909 [2026-04-07 16:17:45] Payload: { "from_number": "+14375237770", "to_number": "+19054773971235", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Maga", "full_name": "Jim Maga", "contact_id": "9909", "email": "jmaga@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system and voicemail for sales department\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system and voicemail for sales department", "extension": "", "toronto_current_time": "2026-04-07T15:32:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:45] Added to queue. Total in queue: 222 [2026-04-07 16:17:45] Webhook received: Contact ID 9301 [2026-04-07 16:17:45] Payload: { "from_number": "+14375237770", "to_number": "+15192122213", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Liddall", "full_name": "Mark Liddall", "contact_id": "9301", "email": "markl@modernbeauty.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left for Mark Liddall", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:45] Added to queue. Total in queue: 223 [2026-04-07 16:17:45] Webhook received: Contact ID 10507 [2026-04-07 16:17:45] Payload: { "from_number": "+14375237770", "to_number": "+14167167322", "retell_llm_dynamic_variables": { "first_name": "Victor", "last_name": "Da Silva", "full_name": "Victor Da Silva", "contact_id": "10507", "email": "vdasilva@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "5289", "toronto_current_time": "2026-04-07T15:32:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:45] Added to queue. Total in queue: 224 [2026-04-07 16:17:46] Webhook received: Contact ID 9325 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14163204757", "retell_llm_dynamic_variables": { "first_name": "Matteo", "last_name": "Perretta", "full_name": "Matteo Perretta", "contact_id": "9325", "email": "matteo.perretta@loopio.com", "orgname": "", "bloc_notes_ac": "2026-04-02 invalid phone destination, phone: +14164608294\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14164608294\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:37:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 225 [2026-04-07 16:17:46] Webhook received: Contact ID 11637 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14164576383", "retell_llm_dynamic_variables": { "first_name": "Anthony", "last_name": "Burroughs", "full_name": "Anthony Burroughs", "contact_id": "11637", "email": "aburroughs@anthemse.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, no human interaction\n2026 Mar 31 call reached voicemail and message left at AXS TV sales department\n2026-03-31 Dial no answer, phone: +14164576383\n2026 Apr 07 voicemail reached, no human interaction\n2026 Apr 07 call reached voicemail and message left", "extension": "", "toronto_current_time": "2026-04-07T15:32:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 226 [2026-04-07 16:17:46] Webhook received: Contact ID 9680 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14165654856", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Chun", "full_name": "Aaron Chun", "contact_id": "9680", "email": "achun@nutrabolt.com", "orgname": "", "bloc_notes_ac": "2026-03-31 Dial no answer, phone: +14165651136\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +14165651136\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 227 [2026-04-07 16:17:46] Webhook received: Contact ID 11211 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+14168955109", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Joy", "full_name": "Michael Joy", "contact_id": "11211", "email": "mjoy@proax.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached voicemail of Michael Joy at ProAX Technologies\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail of Michael Joy at ProAX Technologies", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 228 [2026-04-07 16:17:46] Webhook received: Contact ID 9789 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+19053995834", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Ewings", "full_name": "Heather Ewings", "contact_id": "9789", "email": "hewings@carecor.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +19053995834\n2026 Apr 07 call went to voicemail, no human answer\n2026 Apr 07 call reached automated system, no human contact", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 229 [2026-04-07 16:17:46] Webhook received: Contact ID 10085 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+11519653737332", "retell_llm_dynamic_variables": { "first_name": "Tribu", "last_name": "Persaud", "full_name": "Tribu Persaud", "contact_id": "10085", "email": "tribu.persaud@norwichplastics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:43-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 230 [2026-04-07 16:17:46] Webhook received: Contact ID 9376 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+164731341911014", "retell_llm_dynamic_variables": { "first_name": "Alex", "last_name": "Defreitas", "full_name": "Alex Defreitas", "contact_id": "9376", "email": "alex.defreitas@infiniteos.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated menu, no live person answered\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 231 [2026-04-07 16:17:46] Webhook received: Contact ID 10737 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+19055403288", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Leadbetter-Gold", "full_name": "Kristine Leadbetter-Gold", "contact_id": "10737", "email": "kleadbetter-gold@rossmcbride.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached legal assistant, not Kristine\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 reached Francesca Rollo's office, directed to voicemail for Kristine Leadbetter-Gold", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 232 [2026-04-07 16:17:46] Webhook received: Contact ID 10222 [2026-04-07 16:17:46] Payload: { "from_number": "+14375237770", "to_number": "+17156990102", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Schneider", "full_name": "Jennifer Schneider", "contact_id": "10222", "email": "jennifer.schneider@infrapipes.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system, no human contact\n2026 Apr 02 voicemail reached, message left for Jennifer\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call reached automated menu, digits pressed to reach contact named Jen", "extension": "", "toronto_current_time": "2026-04-07T15:32:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:46] Added to queue. Total in queue: 233 [2026-04-07 16:17:49] Webhook received: Contact ID 10802 [2026-04-07 16:17:49] Payload: { "from_number": "+14375237770", "to_number": "+13143292134", "retell_llm_dynamic_variables": { "first_name": "Diego", "last_name": "Vasquez", "full_name": "Diego Vasquez", "contact_id": "10802", "email": "diego.vasquez@helmoperations.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 02 call reached sales team voicemail\n2026 Apr 07 call reached voicemail, no human answered\n2026 Apr 07 call reached sales team voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:17:49] Added to queue. Total in queue: 234 [2026-04-07 16:22:49] Webhook received: Contact ID 11553 [2026-04-07 16:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16476275037", "retell_llm_dynamic_variables": { "first_name": "Zac", "last_name": "Staz", "full_name": "Zac Staz", "contact_id": "11553", "email": "zstaz@bzam.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call forwarded to uninitialized voicemail service\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:49] Added to queue. Total in queue: 209 [2026-04-07 16:22:49] Webhook received: Contact ID 10502 [2026-04-07 16:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19057035590", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Yahiro", "full_name": "Tyler Yahiro", "contact_id": "10502", "email": "tyahiro@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, message left", "extension": "2730", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:49] Added to queue. Total in queue: 210 [2026-04-07 16:22:49] Webhook received: Contact ID 10754 [2026-04-07 16:22:49] Payload: { "from_number": "+14375237770", "to_number": "+13123755448", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Da Costa", "full_name": "Denise Da Costa", "contact_id": "10754", "email": "ddacosta@lotlinx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +14372367916\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:49] Added to queue. Total in queue: 211 [2026-04-07 16:22:49] Webhook received: Contact ID 9808 [2026-04-07 16:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16138389989560", "retell_llm_dynamic_variables": { "first_name": "Christian", "last_name": "Witt", "full_name": "Christian Witt", "contact_id": "9808", "email": "christianw@mansteelrebar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached Christian Vite but transferred to unavailable extension, ended in voicemail\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, mailbox full, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:49] Added to queue. Total in queue: 212 [2026-04-07 16:22:49] Webhook received: Contact ID 10483 [2026-04-07 16:22:49] Payload: { "from_number": "+14375237770", "to_number": "+16133011060", "retell_llm_dynamic_variables": { "first_name": "Stu", "last_name": "Wilson", "full_name": "Stu Wilson", "contact_id": "10483", "email": "stu.wilson@allenvanguard.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left for Stu\n2026 Apr 07 voicemail reached, message left for Stu regarding webinar invitation\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:49] Added to queue. Total in queue: 213 [2026-04-07 16:22:49] Webhook received: Contact ID 9670 [2026-04-07 16:22:49] Payload: { "from_number": "+14375237770", "to_number": "+19044761056", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Brockman", "full_name": "Ashley Brockman", "contact_id": "9670", "email": "abrockman@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached Blue Cat reception voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached BlueCat reception voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:49] Added to queue. Total in queue: 214 [2026-04-07 16:22:50] Webhook received: Contact ID 10983 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+15135608852", "retell_llm_dynamic_variables": { "first_name": "Charles", "last_name": "Vaught", "full_name": "Charles Vaught", "contact_id": "10983", "email": "charles.vaught@porthawkesburypaper.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 215 [2026-04-07 16:22:50] Webhook received: Contact ID 10690 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+12076102167", "retell_llm_dynamic_variables": { "first_name": "Ken", "last_name": "Smith", "full_name": "Ken Smith", "contact_id": "10690", "email": "ken.smith@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Arctic Wolf Security Services\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail at Arctic Wolf Security Services", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 216 [2026-04-07 16:22:50] Webhook received: Contact ID 9342 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+15198976878", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Gelata", "full_name": "Joe Gelata", "contact_id": "9342", "email": "jgelata@ottomotors.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "277", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 217 [2026-04-07 16:22:50] Webhook received: Contact ID 9873 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+19054802105", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Geleynse", "full_name": "Jamie Geleynse", "contact_id": "9873", "email": "jaime.geleynse@scheidt-bachmann-usa.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +19054802105\n2026 Apr 07 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 218 [2026-04-07 16:22:50] Webhook received: Contact ID 10238 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+15036822510", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Tseung", "full_name": "Jeremy Tseung", "contact_id": "10238", "email": "jeremy@maropost.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 outbound call reached IVR, no message left, agent to call back later\n2026-04-02 Dial no answer, phone: +15036822510\n2026 Apr 07 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 219 [2026-04-07 16:22:50] Webhook received: Contact ID 10839 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+14168483643", "retell_llm_dynamic_variables": { "first_name": "Diane", "last_name": "Ring", "full_name": "Diane Ring", "contact_id": "10839", "email": "dring@touchbistro.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 voicemail reached, message left for Diane regarding webinar invitation\n2026 Apr 07 call reached automated voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Webhook received: Contact ID 10154 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+1962797141440", "retell_llm_dynamic_variables": { "first_name": "Marwan", "last_name": "Raoof", "full_name": "Marwan Raoof", "contact_id": "10154", "email": "marwan.raoof@indexexchange.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:42:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 220 [2026-04-07 16:22:50] Added to queue. Total in queue: 221 [2026-04-07 16:22:50] Webhook received: Contact ID 11403 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+130569912", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Perez", "full_name": "Joel Perez", "contact_id": "11403", "email": "jperez@gatewayservicesinc.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17864029739\n2026-04-02 Dial no answer, phone: +18585786400\n2026-04-07 Dial no answer, phone: +17864029739\n2026-04-07 Dial no answer, phone: +18585786400", "extension": "", "toronto_current_time": "2026-04-07T15:37:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Webhook received: Contact ID 10954 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+18033898560", "retell_llm_dynamic_variables": { "first_name": "Walt", "last_name": "Erndt", "full_name": "Walt Erndt", "contact_id": "10954", "email": "walterndt@haywardgordon.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +19372147569\n2026 Apr 01 call reached automated system, pressed zero to reach reception but no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19372147569\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 222 [2026-04-07 16:22:50] Added to queue. Total in queue: 223 [2026-04-07 16:22:50] Webhook received: Contact ID 9362 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+16472212686", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Cron", "full_name": "Eric Cron", "contact_id": "9362", "email": "ericcron@maksteel.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 224 [2026-04-07 16:22:50] Webhook received: Contact ID 10332 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+19368288785", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Kay", "full_name": "Jim Kay", "contact_id": "10332", "email": "jkay@canduct.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 225 [2026-04-07 16:22:50] Webhook received: Contact ID 9584 [2026-04-07 16:22:50] Payload: { "from_number": "+14375237770", "to_number": "+16479196837", "retell_llm_dynamic_variables": { "first_name": "Sahil", "last_name": "Datta", "full_name": "Sahil Datta", "contact_id": "9584", "email": "sdatta@prophix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no contact made\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "386", "toronto_current_time": "2026-04-07T15:32:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:50] Added to queue. Total in queue: 226 [2026-04-07 16:22:51] Webhook received: Contact ID 9733 [2026-04-07 16:22:51] Payload: { "from_number": "+14375237770", "to_number": "+19058750708398", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Williams", "full_name": "Brandon Williams", "contact_id": "9733", "email": "bwilliams@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no answer\n2026 Apr 07 call reached voicemail, no message left", "extension": "1398", "toronto_current_time": "2026-04-07T15:37:43-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:51] Added to queue. Total in queue: 227 [2026-04-07 16:22:52] Webhook received: Contact ID 10301 [2026-04-07 16:22:52] Payload: { "from_number": "+14375237770", "to_number": "+16477470364", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "McCarthy", "full_name": "Jim McCarthy", "contact_id": "10301", "email": "jim.mccarthy@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:52] Webhook received: Contact ID 10550 [2026-04-07 16:22:52] Payload: { "from_number": "+14375237770", "to_number": "+16048425623", "retell_llm_dynamic_variables": { "first_name": "Connor", "last_name": "McCardle", "full_name": "Connor McCardle", "contact_id": "10550", "email": "cmccardle@tekion.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated menu, no live person answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:32:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:52] Added to queue. Total in queue: 228 [2026-04-07 16:22:52] Added to queue. Total in queue: 229 [2026-04-07 16:22:52] Webhook received: Contact ID 9787 [2026-04-07 16:22:52] Payload: { "from_number": "+14375237770", "to_number": "+14168657813", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Janzen", "full_name": "Alison Janzen", "contact_id": "9787", "email": "ajanzen@torkinmanes.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Alison Jansen", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:22:52] Added to queue. Total in queue: 230 [2026-04-07 16:27:46] Webhook received: Contact ID 10993 [2026-04-07 16:27:46] Payload: { "from_number": "+14375237770", "to_number": "+12893831485", "retell_llm_dynamic_variables": { "first_name": "Allan", "last_name": "Agnew", "full_name": "Allan Agnew", "contact_id": "10993", "email": "aagnew@givensts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T15:42:49-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:46] Added to queue. Total in queue: 207 [2026-04-07 16:27:46] Webhook received: Contact ID 10352 [2026-04-07 16:27:46] Payload: { "from_number": "+14375237770", "to_number": "+14169882226", "retell_llm_dynamic_variables": { "first_name": "Sean", "last_name": "Fincham", "full_name": "Sean Fincham", "contact_id": "10352", "email": "sfincham@genetec.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call initiated but disconnected immediately by user\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail after confirming contact name Sean Fincham", "extension": "", "toronto_current_time": "2026-04-07T15:42:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:46] Added to queue. Total in queue: 208 [2026-04-07 16:27:46] Webhook received: Contact ID 9883 [2026-04-07 16:27:46] Payload: { "from_number": "+14375237770", "to_number": "+12269291917", "retell_llm_dynamic_variables": { "first_name": "Jaime", "last_name": "Hauseman", "full_name": "Jaime Hauseman", "contact_id": "9883", "email": "jaime.hauseman@msab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, no message left\n2026-04-02 invalid phone destination, phone: +14687390270\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14687390270", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:46] Added to queue. Total in queue: 209 [2026-04-07 16:27:46] Webhook received: Contact ID 11620 [2026-04-07 16:27:46] Payload: { "from_number": "+14375237770", "to_number": "+114163713", "retell_llm_dynamic_variables": { "first_name": "Douglas", "last_name": "Robertson", "full_name": "Douglas Robertson", "contact_id": "11620", "email": "drobertson@practica-learning.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:46] Added to queue. Total in queue: 210 [2026-04-07 16:27:46] Webhook received: Contact ID 11395 [2026-04-07 16:27:46] Payload: { "from_number": "+14375237770", "to_number": "+18028812", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Wearing", "full_name": "Ben Wearing", "contact_id": "11395", "email": "ben.wearing@galvion.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached gatekeeper but went to voicemail\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached reception desk, no contact available", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:46] Added to queue. Total in queue: 211 [2026-04-07 16:27:47] Webhook received: Contact ID 9977 [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+19058816071276", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Mills", "full_name": "Michael Mills", "contact_id": "9977", "email": "mmills@leaptools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Michael regarding webinar invitation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Added to queue. Total in queue: 212 [2026-04-07 16:27:47] Webhook received: Contact ID 10204 [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+14406708234", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Morris", "full_name": "Ryan Morris", "contact_id": "10204", "email": "ryan.morris@mediaradar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left about webinar invitation\n2026 Apr 07 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Added to queue. Total in queue: 213 [2026-04-07 16:27:47] Webhook received: Contact ID 10480 [2026-04-07 16:27:47] Webhook received: Contact ID 9842 [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+17329954740", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Pelka", "full_name": "Jonathan Pelka", "contact_id": "10480", "email": "jpelka@air.io", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +17325058955\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +17325058955\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+19056088006226", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Shilling", "full_name": "David Shilling", "contact_id": "9842", "email": "dshilling@tkmodular.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no conversation\n2026 Apr 07 reached voicemail at TurnKey Modular Systems", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Added to queue. Total in queue: 214 [2026-04-07 16:27:47] Added to queue. Total in queue: 215 [2026-04-07 16:27:47] Webhook received: Contact ID 9638 [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+14165644631", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Seeney", "full_name": "Marie Seeney", "contact_id": "9638", "email": "mseeney@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 reached Ivan Marcus at Fit Foods, call went to voicemail\n2026-04-02 Dial no answer, phone: +14165644631\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Webhook received: Contact ID 10189 [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+1416767957427", "retell_llm_dynamic_variables": { "first_name": "Stacey", "last_name": "Rumpf", "full_name": "Stacey Rumpf", "contact_id": "10189", "email": "stacey@ctiliving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail and reception mailbox, no direct contact with Stacey\n2026 Apr 02 call reached automated system and full mailbox, no direct contact with Stacey\n2026 Apr 07 voicemail reached, message left for Stacey regarding webinar invitation\n2026 Apr 07 call reached automated system and full mailbox, no human contact", "extension": "", "toronto_current_time": "2026-04-07T15:42:49-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Added to queue. Total in queue: 216 [2026-04-07 16:27:47] Webhook received: Contact ID 11631 [2026-04-07 16:27:47] Webhook received: Contact ID 9300 [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+16474035042", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Albert", "full_name": "Janice Albert", "contact_id": "9300", "email": "jalbert@bluecatnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Blue Cat reception mailbox\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 attempted call to Janice Albert at BlueCat, reached voicemail\n2026 Apr 07 outbound call reached voicemail, no message left", "extension": "292", "toronto_current_time": "2026-04-07T15:37:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Payload: { "from_number": "+14375237770", "to_number": "+15876743074", "retell_llm_dynamic_variables": { "first_name": "Brett", "last_name": "Hickey", "full_name": "Brett Hickey", "contact_id": "11631", "email": "bhickey@tundratechnical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Tundra, navigated automated system but no human reached\n2026 Apr 01 call reached voicemail, no human answered\n2026-04-07 invalid phone destination, phone: +16478802868\n2026 Apr 07 call reached IVR but no human contact found, call ended by user", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:47] Added to queue. Total in queue: 217 [2026-04-07 16:27:47] Added to queue. Total in queue: 218 [2026-04-07 16:27:47] Added to queue. Total in queue: 219 [2026-04-07 16:27:48] Webhook received: Contact ID 9298 [2026-04-07 16:27:48] Payload: { "from_number": "+14375237770", "to_number": "+1888292626576470", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Kellam", "full_name": "David Kellam", "contact_id": "9298", "email": "dkellam@adhq.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with David\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail after transfer attempts; David Kellam not at this office", "extension": "", "toronto_current_time": "2026-04-07T15:42:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:48] Added to queue. Total in queue: 220 [2026-04-07 16:27:48] Webhook received: Contact ID 11286 [2026-04-07 16:27:48] Payload: { "from_number": "+14375237770", "to_number": "+180072813", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Sherwin", "full_name": "Andrew Sherwin", "contact_id": "11286", "email": "asherwin@advsol.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:48] Added to queue. Total in queue: 221 [2026-04-07 16:27:48] Webhook received: Contact ID 11624 [2026-04-07 16:27:48] Payload: { "from_number": "+14375237770", "to_number": "+14164281313", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Samartzis", "full_name": "Christina Samartzis", "contact_id": "11624", "email": "christina@pifineart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:48] Added to queue. Total in queue: 222 [2026-04-07 16:27:48] Webhook received: Contact ID 10077 [2026-04-07 16:27:48] Payload: { "from_number": "+14375237770", "to_number": "+16047678589", "retell_llm_dynamic_variables": { "first_name": "Rhoben", "last_name": "Cabangbang", "full_name": "Rhoben Cabangbang", "contact_id": "10077", "email": "rhoben.cabangbang@bounteous.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 voicemail reached, message left for Rhoben regarding webinar invitation\n2026 Apr 02 voicemail reached, message left for Rhoben\n2026 Apr 07 voicemail reached, message left for Rhoben regarding webinar invitation\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:48] Added to queue. Total in queue: 223 [2026-04-07 16:27:48] Webhook received: Contact ID 10252 [2026-04-07 16:27:48] Payload: { "from_number": "+14375237770", "to_number": "+14162949513", "retell_llm_dynamic_variables": { "first_name": "Jesse", "last_name": "Lee", "full_name": "Jesse Lee", "contact_id": "10252", "email": "jesse.lee@webware.io", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +18019120477\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +18019120477", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:48] Added to queue. Total in queue: 224 [2026-04-07 16:27:49] Webhook received: Contact ID 11542 [2026-04-07 16:27:49] Payload: { "from_number": "+14375237770", "to_number": "+16138843280", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Gibbs", "full_name": "Tyler Gibbs", "contact_id": "11542", "email": "tyler.gibbs@cardinalpath.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected due to invalid selection, no conversation with Tyler\n2026 Apr 01 call reached uninitialized voicemail service\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call attempted but did not connect to human, ended with system message", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:49] Webhook received: Contact ID 9477 [2026-04-07 16:27:49] Payload: { "from_number": "+14375237770", "to_number": "+14162711208", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Brunet", "full_name": "Michael Brunet", "contact_id": "9477", "email": "michael.brunet@lumenix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, message left for Theresa Depekko\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:27:49] Added to queue. Total in queue: 225 [2026-04-07 16:27:49] Added to queue. Total in queue: 226 [2026-04-07 16:32:43] Webhook received: Contact ID 9559 [2026-04-07 16:32:43] Payload: { "from_number": "+14375237770", "to_number": "+16473250761", "retell_llm_dynamic_variables": { "first_name": "Ross", "last_name": "Trimble", "full_name": "Ross Trimble", "contact_id": "9559", "email": "rtrimble@bluegiant.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left by John Fiorici\n2026 Apr 07 call reached automated system, no human interaction", "extension": "233", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:43] Added to queue. Total in queue: 197 [2026-04-07 16:32:43] Webhook received: Contact ID 11166 [2026-04-07 16:32:43] Payload: { "from_number": "+14375237770", "to_number": "+13652281023", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Currey", "full_name": "April Currey", "contact_id": "11166", "email": "acurrey@stackinfra.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +19055324443\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 Dial no answer, phone: +13652281023\n2026-04-02 invalid phone destination, phone: +19055324443\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +19055324443\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:45-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:43] Added to queue. Total in queue: 198 [2026-04-07 16:32:44] Webhook received: Contact ID 10382 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14709691820", "retell_llm_dynamic_variables": { "first_name": "Sidek", "last_name": "Abbas", "full_name": "Sidek Abbas", "contact_id": "10382", "email": "shussain@cscs.io", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 199 [2026-04-07 16:32:44] Webhook received: Contact ID 9629 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14167059339", "retell_llm_dynamic_variables": { "first_name": "Zoltan", "last_name": "Toth", "full_name": "Zoltan Toth", "contact_id": "9629", "email": "zoltan.toth@broadsign.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +14167059339\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, no human available, no voicemail left", "extension": "", "toronto_current_time": "2026-04-07T15:42:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 200 [2026-04-07 16:32:44] Webhook received: Contact ID 10150 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+1353863528940", "retell_llm_dynamic_variables": { "first_name": "Liam", "last_name": "Redmond", "full_name": "Liam Redmond", "contact_id": "10150", "email": "liam.redmond@rechargeapps.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 201 [2026-04-07 16:32:44] Webhook received: Contact ID 10773 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+17789187850", "retell_llm_dynamic_variables": { "first_name": "Kushal", "last_name": "Sharma", "full_name": "Kushal Sharma", "contact_id": "10773", "email": "kushal@circle.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no contact made\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 202 [2026-04-07 16:32:44] Webhook received: Contact ID 10324 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+15197167629", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Mullins", "full_name": "Shannon Mullins", "contact_id": "10324", "email": "shannonmullins@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail or automated system, no human contact\n2026 Apr 07 call reached voicemail or automated system, no human contact made", "extension": "89194", "toronto_current_time": "2026-04-07T15:42:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 203 [2026-04-07 16:32:44] Webhook received: Contact ID 9304 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14169302047", "retell_llm_dynamic_variables": { "first_name": "Elaine", "last_name": "Kiernan", "full_name": "Elaine Kiernan", "contact_id": "9304", "email": "ekiernan@glinnov.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail after extension provided\n2026 Apr 07 call answered by voicemail, contact not available\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:47:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 204 [2026-04-07 16:32:44] Webhook received: Contact ID 10606 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14168030566", "retell_llm_dynamic_variables": { "first_name": "Erik", "last_name": "Tallmeister", "full_name": "Erik Tallmeister", "contact_id": "10606", "email": "etallmeister@medgate.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, contact identified as Cora D\n2026 Apr 02 call reached voicemail of Cora D.\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail of Lindsey Janssen, Accounts Receivable and Billings Manager at Quality Software Inc.", "extension": "313", "toronto_current_time": "2026-04-07T15:47:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 205 [2026-04-07 16:32:44] Webhook received: Contact ID 10191 [2026-04-07 16:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14169777720", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Taylor", "full_name": "Jeffrey Taylor", "contact_id": "10191", "email": "jeffreyt@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +19058891531\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T15:47:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:44] Added to queue. Total in queue: 206 [2026-04-07 16:32:45] Webhook received: Contact ID 9950 [2026-04-07 16:32:45] Payload: { "from_number": "+14375237770", "to_number": "+18473632899", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Nagel", "full_name": "James Nagel", "contact_id": "9950", "email": "james.nagel@solace.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:45] Added to queue. Total in queue: 207 [2026-04-07 16:32:45] Webhook received: Contact ID 9847 [2026-04-07 16:32:45] Payload: { "from_number": "+14375237770", "to_number": "+18018244184", "retell_llm_dynamic_variables": { "first_name": "Alexander", "last_name": "Gerdts", "full_name": "Alexander Gerdts", "contact_id": "9847", "email": "alexg@embross.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 voicemail reached, Alexander not available\n2026-03-31 dial busy, phone: +18006074957\n2026 Mar 31 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +18006074957\n2026 Apr 07 voicemail reached, Alexander not available\n2026-04-07 dial busy, phone: +18006074957", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:45] Added to queue. Total in queue: 208 [2026-04-07 16:32:45] Webhook received: Contact ID 11325 [2026-04-07 16:32:45] Payload: { "from_number": "+14375237770", "to_number": "+16789062359", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Schake", "full_name": "Troy Schake", "contact_id": "11325", "email": "tschake@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:45] Webhook received: Contact ID 10153 [2026-04-07 16:32:45] Payload: { "from_number": "+14375237770", "to_number": "+12482271103", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Earles", "full_name": "John Earles", "contact_id": "10153", "email": "jearles@routeone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:47:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:45] Added to queue. Total in queue: 209 [2026-04-07 16:32:45] Added to queue. Total in queue: 210 [2026-04-07 16:32:45] Webhook received: Contact ID 11636 [2026-04-07 16:32:45] Payload: { "from_number": "+14375237770", "to_number": "+14162090202", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Adams", "full_name": "Lynn Adams", "contact_id": "11636", "email": "adamsl@fastfrate.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no live contact\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:32:45] Added to queue. Total in queue: 211 [2026-04-07 16:37:42] Webhook received: Contact ID 10389 [2026-04-07 16:37:42] Payload: { "from_number": "+14375237770", "to_number": "+14077666223", "retell_llm_dynamic_variables": { "first_name": "Jimmy", "last_name": "Murphy", "full_name": "Jimmy Murphy", "contact_id": "10389", "email": "jmurphy@venusconcept.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, mailbox full, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 agent reached a representative who allowed leaving a message for Jimmy Murphy", "extension": "", "toronto_current_time": "2026-04-07T15:47:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:42] Webhook received: Contact ID 10363 [2026-04-07 16:37:42] Payload: { "from_number": "+14375237770", "to_number": "+17053331082", "retell_llm_dynamic_variables": { "first_name": "Darrick", "last_name": "Lewis", "full_name": "Darrick Lewis", "contact_id": "10363", "email": "dlewis@weldco-beales.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail at Weldco Beals Manufacturing, message left for Rebecca\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "5124", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:42] Added to queue. Total in queue: 188 [2026-04-07 16:37:42] Added to queue. Total in queue: 189 [2026-04-07 16:37:43] Webhook received: Contact ID 10817 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+18018315991", "retell_llm_dynamic_variables": { "first_name": "Liz", "last_name": "Akeroyd", "full_name": "Liz Akeroyd", "contact_id": "10817", "email": "lakeroyd@arrowmfggroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Darren at Acxiom\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 190 [2026-04-07 16:37:43] Webhook received: Contact ID 10765 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+14052416839", "retell_llm_dynamic_variables": { "first_name": "Karla", "last_name": "Stuewe", "full_name": "Karla Stuewe", "contact_id": "10765", "email": "kstuewe@vistarmedia.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated survey message, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 191 [2026-04-07 16:37:43] Webhook received: Contact ID 11406 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+12014198642", "retell_llm_dynamic_variables": { "first_name": "Cory", "last_name": "Sinning", "full_name": "Cory Sinning", "contact_id": "11406", "email": "csinning@flosonicsmedical.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +17056266419\n2026 Apr 02 voicemail reached, message left for Cory regarding webinar invitation\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +17056266419", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 192 [2026-04-07 16:37:43] Webhook received: Contact ID 10545 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+13652920910", "retell_llm_dynamic_variables": { "first_name": "Jaesun", "last_name": "Suh", "full_name": "Jaesun Suh", "contact_id": "10545", "email": "jsuh@walkerind.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 attempted to reach Jaesun Suh at Walker Industries; extension 4861 did not answer, voicemail reached\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 193 [2026-04-07 16:37:43] Webhook received: Contact ID 10307 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+14165785462", "retell_llm_dynamic_variables": { "first_name": "Jim", "last_name": "Mohrhardt", "full_name": "Jim Mohrhardt", "contact_id": "10307", "email": "jim.mohrhardt@matrixx.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +16509619024\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +16509619024", "extension": "", "toronto_current_time": "2026-04-07T15:52:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Webhook received: Contact ID 10760 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+14168999490", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Savarino", "full_name": "Kelly Savarino", "contact_id": "10760", "email": "ksavarino@vetcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 194 [2026-04-07 16:37:43] Added to queue. Total in queue: 195 [2026-04-07 16:37:43] Webhook received: Contact ID 10377 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+12892315375", "retell_llm_dynamic_variables": { "first_name": "Carlee", "last_name": "Toms", "full_name": "Carlee Toms", "contact_id": "10377", "email": "carlee@eventmobi.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call forwarded to voicemail for Carolee Tom\n2026 Apr 01 call reached voicemail, no live contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 196 [2026-04-07 16:37:43] Webhook received: Contact ID 10402 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+15196300960", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Schreiber", "full_name": "Kathy Schreiber", "contact_id": "10402", "email": "kschreiber@trudellmed.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human contact\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail after menu navigation to sales and marketing", "extension": "2120", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 197 [2026-04-07 16:37:43] Webhook received: Contact ID 10850 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+12262681283", "retell_llm_dynamic_variables": { "first_name": "Dale", "last_name": "Wiper", "full_name": "Dale Wiper", "contact_id": "10850", "email": "dwiper@scotlynn.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 198 [2026-04-07 16:37:43] Webhook received: Contact ID 10284 [2026-04-07 16:37:43] Payload: { "from_number": "+14375237770", "to_number": "+16473672669", "retell_llm_dynamic_variables": { "first_name": "Jill", "last_name": "Martin", "full_name": "Jill Martin", "contact_id": "10284", "email": "jill.martin@mobia.io", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +18556466242\n2026-04-02 Dial no answer, phone: +16473672669\n2026 Apr 07 reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +18556466242", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:43] Added to queue. Total in queue: 199 [2026-04-07 16:37:44] Webhook received: Contact ID 10475 [2026-04-07 16:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16474498834", "retell_llm_dynamic_variables": { "first_name": "Rose", "last_name": "Guzzo", "full_name": "Rose Guzzo", "contact_id": "10475", "email": "rose.guzzo@soundunited.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 multiple attempts to find contact by last name '489' in dial-by-name directory, no match found\n2026 Apr 07 multiple attempts to find contact via dial-by-name directory, no match found", "extension": "7504", "toronto_current_time": "2026-04-07T15:47:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:44] Added to queue. Total in queue: 200 [2026-04-07 16:37:44] Webhook received: Contact ID 9615 [2026-04-07 16:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14168950900", "retell_llm_dynamic_variables": { "first_name": "Ginny", "last_name": "Weitner", "full_name": "Ginny Weitner", "contact_id": "9615", "email": "ginnyw@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:44] Added to queue. Total in queue: 201 [2026-04-07 16:37:44] Webhook received: Contact ID 10247 [2026-04-07 16:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14375006239", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Stepanowicz", "full_name": "Brandon Stepanowicz", "contact_id": "10247", "email": "brandon.stepanowicz@q4inc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:44] Added to queue. Total in queue: 202 [2026-04-07 16:37:44] Webhook received: Contact ID 10814 [2026-04-07 16:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16572037530", "retell_llm_dynamic_variables": { "first_name": "Duncan", "last_name": "Love", "full_name": "Duncan Love", "contact_id": "10814", "email": "dlove@rechargeapps.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:44] Added to queue. Total in queue: 203 [2026-04-07 16:37:44] Webhook received: Contact ID 10589 [2026-04-07 16:37:44] Payload: { "from_number": "+14375237770", "to_number": "+14389402459", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Klein", "full_name": "Corey Klein", "contact_id": "10589", "email": "corey.klein@dialogue.co", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:44] Added to queue. Total in queue: 204 [2026-04-07 16:37:44] Webhook received: Contact ID 10314 [2026-04-07 16:37:44] Payload: { "from_number": "+14375237770", "to_number": "+16136142955", "retell_llm_dynamic_variables": { "first_name": "Marisa", "last_name": "Akow", "full_name": "Marisa Akow", "contact_id": "10314", "email": "makow@ohri.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "78462", "toronto_current_time": "2026-04-07T15:52:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:44] Added to queue. Total in queue: 205 [2026-04-07 16:37:45] Webhook received: Contact ID 10268 [2026-04-07 16:37:45] Payload: { "from_number": "+14375237770", "to_number": "+12488027841", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Burke", "full_name": "Sarah Burke", "contact_id": "10268", "email": "sarah.burke@textnow.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Sarah\n2026-04-07 dial busy, phone: +12264761578", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:45] Added to queue. Total in queue: 206 [2026-04-07 16:37:45] Webhook received: Contact ID 10303 [2026-04-07 16:37:45] Payload: { "from_number": "+14375237770", "to_number": "+14164563317", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Chernoff", "full_name": "Stephen Chernoff", "contact_id": "10303", "email": "schernoff@telemeddm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +14166658016\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:52:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:45] Added to queue. Total in queue: 207 [2026-04-07 16:37:45] Webhook received: Contact ID 11609 [2026-04-07 16:37:45] Payload: { "from_number": "+14375237770", "to_number": "+190582712", "retell_llm_dynamic_variables": { "first_name": "Kristy", "last_name": "Ryan", "full_name": "Kristy Ryan", "contact_id": "11609", "email": "kristy@osb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact answered\n2026 Apr 07 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no human contact made", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:45] Added to queue. Total in queue: 208 [2026-04-07 16:37:45] Webhook received: Contact ID 11161 [2026-04-07 16:37:45] Payload: { "from_number": "+14375237770", "to_number": "+14435714502", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Campbell", "full_name": "Jody Campbell", "contact_id": "11161", "email": "jcampbell@nrttech.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated phone menu, no human contact made\n2026 Apr 07 call reached automated phone menu, no human answered, call ended due to inactivity\n2026 Apr 07 call reached automated phone system, no human answered", "extension": "4308", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:45] Added to queue. Total in queue: 209 [2026-04-07 16:37:45] Webhook received: Contact ID 9327 [2026-04-07 16:37:45] Payload: { "from_number": "+14375237770", "to_number": "+1190584575582229", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Morehouse", "full_name": "Rob Morehouse", "contact_id": "9327", "email": "rob.morehouse@glpcanada.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no human answer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:45] Added to queue. Total in queue: 210 [2026-04-07 16:37:45] Webhook received: Contact ID 10323 [2026-04-07 16:37:45] Payload: { "from_number": "+14375237770", "to_number": "+14169921939", "retell_llm_dynamic_variables": { "first_name": "Barb", "last_name": "Steddy", "full_name": "Barb Steddy", "contact_id": "10323", "email": "bsteddy@healthmark.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +19058549333\n2026 Apr 01 voicemail reached, no contact with Barb\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +19058549333\n2026 Apr 07 call reached voicemail, Barb Steady not available", "extension": "", "toronto_current_time": "2026-04-07T15:47:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:37:45] Added to queue. Total in queue: 211 [2026-04-07 16:42:41] Webhook received: Contact ID 9939 [2026-04-07 16:42:41] Payload: { "from_number": "+14375237770", "to_number": "+15195901440", "retell_llm_dynamic_variables": { "first_name": "Anja", "last_name": "Logan", "full_name": "Anja Logan", "contact_id": "9939", "email": "anja.logan@getmaintainx.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 reached voicemail of Tanya Lopez\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:57:42-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:41] Added to queue. Total in queue: 186 [2026-04-07 16:42:42] Webhook received: Contact ID 10756 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+16472029735", "retell_llm_dynamic_variables": { "first_name": "Kris", "last_name": "Brown", "full_name": "Kris Brown", "contact_id": "10756", "email": "kris.brown@webware.io", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +18019120477\n2026 Apr 02 call reached voicemail, no conversation\n2026 Apr 07 voicemail reached, message left for Kris\n2026-04-07 dial busy, phone: +18019120477", "extension": "", "toronto_current_time": "2026-04-07T15:52:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 187 [2026-04-07 16:42:42] Webhook received: Contact ID 9262 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+12525070582", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Isaacs", "full_name": "Tim Isaacs", "contact_id": "9262", "email": "tisaacs@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no answer\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, message left for Tim\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 188 [2026-04-07 16:42:42] Webhook received: Contact ID 10113 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+13038953577", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Carrier", "full_name": "Justin Carrier", "contact_id": "10113", "email": "jcarrier@diginsights.com", "orgname": "", "bloc_notes_ac": "2026-04-02 dial busy, phone: +13038953577\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 189 [2026-04-07 16:42:42] Webhook received: Contact ID 9971 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+19058270320104", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Pinet", "full_name": "Michael Pinet", "contact_id": "9971", "email": "mike@osb.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 190 [2026-04-07 16:42:42] Webhook received: Contact ID 10807 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+19193356065", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Snyder", "full_name": "Kyle Snyder", "contact_id": "10807", "email": "kyle.snyder@kongsberggeospatial.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +15713100949\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 191 [2026-04-07 16:42:42] Webhook received: Contact ID 10172 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+12269859988", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Rawson", "full_name": "Robert Rawson", "contact_id": "10172", "email": "rrawson@carltonone.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system and voicemail for sales department", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 192 [2026-04-07 16:42:42] Webhook received: Contact ID 10587 [2026-04-07 16:42:42] Payload: { "from_number": "+14375237770", "to_number": "+17246308432", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Vaughn", "full_name": "Jennifer Vaughn", "contact_id": "10587", "email": "jvaughn@primexinc.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +12622493060\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +12622493060", "extension": "", "toronto_current_time": "2026-04-07T15:57:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:42] Added to queue. Total in queue: 193 [2026-04-07 16:42:43] Webhook received: Contact ID 10987 [2026-04-07 16:42:43] Payload: { "from_number": "+14375237770", "to_number": "+12036563353", "retell_llm_dynamic_variables": { "first_name": "Anthony", "last_name": "Scibona", "full_name": "Anthony Scibona", "contact_id": "10987", "email": "anthony@1password.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human contact\n2026-03-31 Dial no answer, phone: +12036563353\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:43] Added to queue. Total in queue: 194 [2026-04-07 16:42:43] Webhook received: Contact ID 10704 [2026-04-07 16:42:43] Payload: { "from_number": "+14375237770", "to_number": "+17322762694", "retell_llm_dynamic_variables": { "first_name": "Kerri", "last_name": "Casey", "full_name": "Kerri Casey", "contact_id": "10704", "email": "kerri@climbcs.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no direct contact with Kerri Casey\n2026-04-02 dial busy, phone: +17322762694\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact made", "extension": "", "toronto_current_time": "2026-04-07T15:52:52-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:43] Added to queue. Total in queue: 195 [2026-04-07 16:42:43] Webhook received: Contact ID 10157 [2026-04-07 16:42:43] Payload: { "from_number": "+14375237770", "to_number": "+19024883761", "retell_llm_dynamic_variables": { "first_name": "Ben", "last_name": "Gallagher", "full_name": "Ben Gallagher", "contact_id": "10157", "email": "bgallagher@acebeveragegroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 invalid phone destination, phone: +13232646000\n2026-04-01 Dial no answer, phone: +19024883761\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +13232646000", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:43] Added to queue. Total in queue: 196 [2026-04-07 16:42:43] Webhook received: Contact ID 10127 [2026-04-07 16:42:43] Payload: { "from_number": "+14375237770", "to_number": "+15198353470", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Marchio", "full_name": "Rob Marchio", "contact_id": "10127", "email": "rmarchio@mascocanada.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +15198353470\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail at Masco Canada reception, message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:43] Added to queue. Total in queue: 197 [2026-04-07 16:42:44] Webhook received: Contact ID 10161 [2026-04-07 16:42:44] Payload: { "from_number": "+14375237770", "to_number": "+14169899171", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Purchase", "full_name": "Ryan Purchase", "contact_id": "10161", "email": "rpurchase@dgisupply.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, Ryan answered but no conversation\n2026 Apr 07 call reached voicemail, no contact available", "extension": "", "toronto_current_time": "2026-04-07T15:52:54-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:44] Added to queue. Total in queue: 198 [2026-04-07 16:42:44] Webhook received: Contact ID 11629 [2026-04-07 16:42:44] Payload: { "from_number": "+14375237770", "to_number": "+16473603472", "retell_llm_dynamic_variables": { "first_name": "Brandon", "last_name": "Shidlowski", "full_name": "Brandon Shidlowski", "contact_id": "11629", "email": "brandon@leaptools.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:52:53-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:42:44] Added to queue. Total in queue: 199 [2026-04-07 16:47:41] Webhook received: Contact ID 10186 [2026-04-07 16:47:41] Webhook received: Contact ID 9941 [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+14163188358", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Simpson", "full_name": "Robin Simpson", "contact_id": "10186", "email": "rsimpson@korex-us.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, user unable to take call\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:57:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+19057520800113", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Knakowski", "full_name": "Mark Knakowski", "contact_id": "9941", "email": "mark.knakowski@microartservices.com", "orgname": "", "bloc_notes_ac": "2026-04-02 Dial no answer, phone: +14164609789\n2026 Apr 02 agent reached voicemail of Mark Wood\n2026-04-07 Dial no answer, phone: +14164609789\n2026 Apr 07 reached voicemail for Mark Nikowski at MicroArt Services Inc.", "extension": "", "toronto_current_time": "2026-04-07T15:57:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Added to queue. Total in queue: 157 [2026-04-07 16:47:41] Added to queue. Total in queue: 158 [2026-04-07 16:47:41] Webhook received: Contact ID 11284 [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+17244652388", "retell_llm_dynamic_variables": { "first_name": "Adriana", "last_name": "Stalteri", "full_name": "Adriana Stalteri", "contact_id": "11284", "email": "astalteri@ig.solutions", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left by agent\n2026-04-01 Dial no answer, phone: +17244652388\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T15:57:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Added to queue. Total in queue: 159 [2026-04-07 16:47:41] Webhook received: Contact ID 11527 [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+14169612723", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Recourt", "full_name": "Alison Recourt", "contact_id": "11527", "email": "arecourt@simutechgroup.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail of Allison Recore with Simutech Group\n2026 Apr 07 voicemail reached, no live contact", "extension": "", "toronto_current_time": "2026-04-07T15:57:43-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Added to queue. Total in queue: 160 [2026-04-07 16:47:41] Webhook received: Contact ID 10084 [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+19056957581", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Bollinger", "full_name": "Brenda Bollinger", "contact_id": "10084", "email": "bbollinger@densify.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Brenda regarding webinar invitation\n2026 Apr 01 call reached automated system and voicemail, no human interaction\n2026-04-01 dial busy, phone: +19056957581\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:57:42-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Added to queue. Total in queue: 161 [2026-04-07 16:47:41] Webhook received: Contact ID 11560 [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+131797314", "retell_llm_dynamic_variables": { "first_name": "Cesar", "last_name": "Navarro", "full_name": "Cesar Navarro", "contact_id": "11560", "email": "cnavarro@vortexfreight.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Vortex Freight Systems, attempted to reach Sarah Matias extension 4841 via directory, no human reached, call ended due to max duration\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 agent navigated automated directory but call disconnected before reaching human", "extension": "", "toronto_current_time": "2026-04-07T15:57:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Added to queue. Total in queue: 162 [2026-04-07 16:47:41] Webhook received: Contact ID 9574 [2026-04-07 16:47:41] Payload: { "from_number": "+14375237770", "to_number": "+14169383538", "retell_llm_dynamic_variables": { "first_name": "Yevdokiya", "last_name": "Yermolayeva", "full_name": "Yevdokiya Yermolayeva", "contact_id": "9574", "email": "y.yermolayeva@braze.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:02:47-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:41] Added to queue. Total in queue: 163 [2026-04-07 16:47:42] Webhook received: Contact ID 9283 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+14165245138", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Abbott", "full_name": "Jeff Abbott", "contact_id": "9283", "email": "jabbott@moorepackaging.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 reached voicemail of Jeff Abbott\n2026 Apr 07 reached voicemail for Jeff Abbott", "extension": "255", "toronto_current_time": "2026-04-07T16:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Added to queue. Total in queue: 164 [2026-04-07 16:47:42] Webhook received: Contact ID 10463 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+16472925133", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "McLernon", "full_name": "Rob McLernon", "contact_id": "10463", "email": "rmclernon@cpflexpack.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 voicemail reached, message left for Rob McClurnan at Sunoco\n2026 Apr 07 call reached voicemail, no human contact", "extension": "3310", "toronto_current_time": "2026-04-07T15:57:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Added to queue. Total in queue: 165 [2026-04-07 16:47:42] Webhook received: Contact ID 9562 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+114162457991279", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Pocino", "full_name": "John Pocino", "contact_id": "9562", "email": "jpocino@viscor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 outbound call to Leviton Lighting Canada, selected John Penenzio but no conversation occurred\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, no human response, call ended by agent", "extension": "", "toronto_current_time": "2026-04-07T15:57:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Webhook received: Contact ID 10442 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+17059842324", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Varela", "full_name": "Jonathan Varela", "contact_id": "10442", "email": "jonathan.varela@atblades.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +12498800098\n2026 Apr 07 call reached voicemail, message left for Jonathan", "extension": "", "toronto_current_time": "2026-04-07T15:57:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Added to queue. Total in queue: 166 [2026-04-07 16:47:42] Added to queue. Total in queue: 167 [2026-04-07 16:47:42] Webhook received: Contact ID 10625 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+14164353392", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Gillespie", "full_name": "Kelly Gillespie", "contact_id": "10625", "email": "k.gillespie@amica.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached automated system and was disconnected before transfer to operator\n2026-04-02 Dial no answer, phone: +14164353392\n2026-04-07 Dial no answer, phone: +14162627814\n2026 Apr 07 call reached automated office closure message, no human contact", "extension": "", "toronto_current_time": "2026-04-07T15:57:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Added to queue. Total in queue: 168 [2026-04-07 16:47:42] Webhook received: Contact ID 10573 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+14022069051", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Valdez", "full_name": "Jason Valdez", "contact_id": "10573", "email": "jvaldez@blacklinesafety.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call attempted but no response from contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T16:02:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Added to queue. Total in queue: 169 [2026-04-07 16:47:42] Webhook received: Contact ID 9357 [2026-04-07 16:47:42] Payload: { "from_number": "+14375237770", "to_number": "+16472100333", "retell_llm_dynamic_variables": { "first_name": "Tania", "last_name": "Reynolds", "full_name": "Tania Reynolds", "contact_id": "9357", "email": "treynolds@scepter.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16472100333\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T15:57:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:42] Added to queue. Total in queue: 170 [2026-04-07 16:47:43] Webhook received: Contact ID 9915 [2026-04-07 16:47:43] Payload: { "from_number": "+14375237770", "to_number": "+18665355061712", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Adziovsky", "full_name": "John Adziovsky", "contact_id": "9915", "email": "john.adziovsky@radai.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached Walgreens voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T15:57:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:47:43] Added to queue. Total in queue: 171 [2026-04-07 16:53:01] Webhook received: Contact ID 10219 [2026-04-07 16:53:01] Payload: { "from_number": "+14375237770", "to_number": "+18884008858", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Robb", "full_name": "Matthew Robb", "contact_id": "10219", "email": "matthew.robb@docusketch.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16127228027\n2026 Apr 01 call reached automated system with repeated invalid digit selections, no human contact made\n2026-04-07 invalid phone destination, phone: +16127228027", "extension": "9217", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:01] Added to queue. Total in queue: 130 [2026-04-07 16:53:02] Webhook received: Contact ID 10767 [2026-04-07 16:53:02] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Smith", "full_name": "Derek Smith", "contact_id": "10767", "email": "derek.smith@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:02] Added to queue. Total in queue: 131 [2026-04-07 16:53:02] Webhook received: Contact ID 11307 [2026-04-07 16:53:02] Payload: { "from_number": "+14375237770", "to_number": "+17788882882", "retell_llm_dynamic_variables": { "first_name": "Claire", "last_name": "S", "full_name": "Claire S", "contact_id": "11307", "email": "claire@saveondev.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call disconnected quickly, no connection made\n2026 Apr 01 voicemail reached, message left for Claire regarding webinar invitation\n2026 Apr 02 call disconnected quickly, unable to connect to home services professional\n2026 Apr 02 voicemail reached, message left for Claire regarding webinar invitation\n2026 Apr 07 call disconnected quickly, no connection to home services professional", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:02] Added to queue. Total in queue: 132 [2026-04-07 16:53:02] Webhook received: Contact ID 10981 [2026-04-07 16:53:02] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Hannah", "last_name": "Klug", "full_name": "Hannah Klug", "contact_id": "10981", "email": "hannah.klug@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16122564389\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 voicemail reached, no live conversation\n2026 Apr 02 call reached voicemail, no human answered\n2026-04-07 invalid phone destination, phone: +16122564389", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:02] Added to queue. Total in queue: 133 [2026-04-07 16:53:02] Webhook received: Contact ID 10276 [2026-04-07 16:53:02] Payload: { "from_number": "+14375237770", "to_number": "+14038704798", "retell_llm_dynamic_variables": { "first_name": "Brianne", "last_name": "Arneson", "full_name": "Brianne Arneson", "contact_id": "10276", "email": "brianne.arneson@decibelcc.com", "orgname": "", "bloc_notes_ac": "2026-03-30 Dial no answer, phone: +13062417837\n2026 Mar 30 call reached voicemail, no message left\n2026-03-30 Dial no answer, phone: +13066495228\n2026-04-07 Dial no answer, phone: +13062417837", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:02] Webhook received: Contact ID 10870 [2026-04-07 16:53:02] Payload: { "from_number": "+14375237770", "to_number": "+181956912", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Singleton", "full_name": "Greg Singleton", "contact_id": "10870", "email": "gsingleton@provance.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no conversation possible\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:02:49-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:02] Webhook received: Contact ID 9611 [2026-04-07 16:53:02] Payload: { "from_number": "+14375237770", "to_number": "+16049004085", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Cao", "full_name": "Catherine Cao", "contact_id": "9611", "email": "catherinecao@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call made, no user response\n2026 Apr 02 call initiated but no user response\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:03] Webhook received: Contact ID 10888 [2026-04-07 16:53:03] Payload: { "from_number": "+14375237770", "to_number": "+13658665074", "retell_llm_dynamic_variables": { "first_name": "Bryan", "last_name": "Townsend", "full_name": "Bryan Townsend", "contact_id": "10888", "email": "bryan@canart.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 attempted to reach Bryan Townsend via directory, spoke briefly with Kenneth, call forwarded to uninitialized voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 attempted call to Brian Bartolo, no answer, reached voicemail.\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Catherine Dagnier", "extension": "", "toronto_current_time": "2026-04-07T15:57:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:03] Webhook received: Contact ID 10914 [2026-04-07 16:53:03] Payload: { "from_number": "+14375237770", "to_number": "+12262436330", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Warden", "full_name": "Chris Warden", "contact_id": "10914", "email": "chris.warden@magnetforensics.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left, agent will call back later\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached automated system and voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left, agent will try again", "extension": "3402", "toronto_current_time": "2026-04-07T16:02:50-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:04] Webhook received: Contact ID 10255 [2026-04-07 16:53:04] Payload: { "from_number": "+14375237770", "to_number": "+16046757980", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Lee", "full_name": "Crystal Lee", "contact_id": "10255", "email": "crystal.lee@stemcell.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +14477176865\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 dial busy, phone: +16046757759\n2026-04-07 invalid phone destination, phone: +14477176865", "extension": "87", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:04] Webhook received: Contact ID 10928 [2026-04-07 16:53:04] Payload: { "from_number": "+14375237770", "to_number": "+15194010529", "retell_llm_dynamic_variables": { "first_name": "Todd", "last_name": "Young", "full_name": "Todd Young", "contact_id": "10928", "email": "todd.young@dajcor.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "230", "toronto_current_time": "2026-04-07T16:02:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:04] Webhook received: Contact ID 9687 [2026-04-07 16:53:04] Payload: { "from_number": "+14375237770", "to_number": "+18649794700", "retell_llm_dynamic_variables": { "first_name": "Allyson", "last_name": "Cothran", "full_name": "Allyson Cothran", "contact_id": "9687", "email": "acothran@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call attempted to reach Allyson Cothran but no correct contact found\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 outbound call to reach Allyson Cothran - no successful connection\n2026 Apr 07 voicemail reached, no conversation\n2026 Apr 07 multiple attempts to find Allyson Cothran failed, no human reached", "extension": "", "toronto_current_time": "2026-04-07T15:57:42-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:08] Added to queue. Total in queue: 126 [2026-04-07 16:53:08] Added to queue. Total in queue: 127 [2026-04-07 16:53:08] Added to queue. Total in queue: 128 [2026-04-07 16:53:08] Added to queue. Total in queue: 129 [2026-04-07 16:53:08] Added to queue. Total in queue: 130 [2026-04-07 16:53:08] Added to queue. Total in queue: 131 [2026-04-07 16:53:08] Added to queue. Total in queue: 132 [2026-04-07 16:53:08] Added to queue. Total in queue: 133 [2026-04-07 16:53:09] Webhook received: Contact ID 11097 [2026-04-07 16:53:09] Payload: { "from_number": "+14375237770", "to_number": "+12044877412", "retell_llm_dynamic_variables": { "first_name": "Reuben", "last_name": "Saba", "full_name": "Reuben Saba", "contact_id": "11097", "email": "rsaba@medicure.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:09] Added to queue. Total in queue: 134 [2026-04-07 16:53:09] Webhook received: Contact ID 11121 [2026-04-07 16:53:09] Payload: { "from_number": "+14375237770", "to_number": "+16045915111", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Armstrong", "full_name": "Jason Armstrong", "contact_id": "11121", "email": "jason.armstrong@accesssmt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Jason Armstrong at Access SMT\n2026 Apr 01 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:53:09] Added to queue. Total in queue: 135 [2026-04-07 16:57:45] Webhook received: Contact ID 10277 [2026-04-07 16:57:45] Payload: { "from_number": "+14375237770", "to_number": "+18557713818", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Green", "full_name": "Jon Green", "contact_id": "10277", "email": "jgreen@rockportnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated menu but no live person connected\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:45] Added to queue. Total in queue: 99 [2026-04-07 16:57:45] Webhook received: Contact ID 11078 [2026-04-07 16:57:45] Payload: { "from_number": "+14375237770", "to_number": "+16153866755", "retell_llm_dynamic_variables": { "first_name": "Chrissie", "last_name": "Brady", "full_name": "Chrissie Brady", "contact_id": "11078", "email": "chrissie.brady@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated menu, user pressed 2 for sales representative, call ended shortly after\n2026-03-31 Dial no answer, phone: +12059950642\n2026 Apr 02 outbound call to Qualifacts, navigated IVR to sales option, call ended by user hangup\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:45] Webhook received: Contact ID 9807 [2026-04-07 16:57:45] Payload: { "from_number": "+14375237770", "to_number": "+16473525595", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Young", "full_name": "Aaron Young", "contact_id": "9807", "email": "aaron.young@wisepublishing.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call ended after no match found in company directory\n2026 Apr 07 voicemail reached, contact not available", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:45] Added to queue. Total in queue: 100 [2026-04-07 16:57:45] Added to queue. Total in queue: 101 [2026-04-07 16:57:45] Webhook received: Contact ID 9573 [2026-04-07 16:57:45] Payload: { "from_number": "+14375237770", "to_number": "+13065228588", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Wilder", "full_name": "Jonathan Wilder", "contact_id": "9573", "email": "jwilder@paradigmconsulting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 07 call disconnected due to inactivity before conversation started", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:45] Added to queue. Total in queue: 102 [2026-04-07 16:57:45] Webhook received: Contact ID 10445 [2026-04-07 16:57:45] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Chad", "last_name": "Johnson", "full_name": "Chad Johnson", "contact_id": "10445", "email": "chad.johnson@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail\n2026 Mar 31 call reached voicemail, no engineer available\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no engineer available\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:45] Added to queue. Total in queue: 103 [2026-04-07 16:57:46] Webhook received: Contact ID 11114 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+12046671553", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Gagnon", "full_name": "Justin Gagnon", "contact_id": "11114", "email": "jgagnon@nordstrongltd.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached human, asked for Justin, call ended abruptly - possible voicemail\n2026 Apr 01 call reached voicemail not initialized by customer\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 104 [2026-04-07 16:57:46] Webhook received: Contact ID 9940 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+14162181618", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Miziolek", "full_name": "James Miziolek", "contact_id": "9940", "email": "james.miziolek@avigilon.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 multiple attempts to reach contact via dial-by-name directory, no human reached", "extension": "", "toronto_current_time": "2026-04-07T16:02:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 105 [2026-04-07 16:57:46] Webhook received: Contact ID 11081 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+12047777770", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Strine", "full_name": "Jonathan Strine", "contact_id": "11081", "email": "jstrine@colorad.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call reached automated system, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "266", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 106 [2026-04-07 16:57:46] Webhook received: Contact ID 11022 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Comeaux", "full_name": "John Comeaux", "contact_id": "11022", "email": "jcomeaux@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 multiple attempts to reach John Camo via dial-by-name directory, no human answered\n2026 Apr 07 agent reached voicemail greeting and left introduction message", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 107 [2026-04-07 16:57:46] Webhook received: Contact ID 10020 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+17784305680", "retell_llm_dynamic_variables": { "first_name": "Barry", "last_name": "Holmes", "full_name": "Barry Holmes", "contact_id": "10020", "email": "barry@teuton.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call lasted 1 second, user hung up immediately\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 108 [2026-04-07 16:57:46] Webhook received: Contact ID 10225 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+12046335444", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Rath", "full_name": "Adam Rath", "contact_id": "10225", "email": "adam@4tracks.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call reached voicemail\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached automated system, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 109 [2026-04-07 16:57:46] Webhook received: Contact ID 11092 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+12146134450", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Thorburn", "full_name": "Kyle Thorburn", "contact_id": "11092", "email": "kyle.thorburn@improving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 110 [2026-04-07 16:57:46] Webhook received: Contact ID 9274 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+12043642442", "retell_llm_dynamic_variables": { "first_name": "Mario", "last_name": "Fontes", "full_name": "Mario Fontes", "contact_id": "9274", "email": "mario.fontes@vidir.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Shannon at VITA Solutions but Mario was unavailable, call ended with voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 111 [2026-04-07 16:57:46] Webhook received: Contact ID 11491 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+14152364105", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Adey", "full_name": "Barbara Adey", "contact_id": "11491", "email": "barbara.adey@bts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no conversation\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answer", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 112 [2026-04-07 16:57:46] Webhook received: Contact ID 10076 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+18669687289", "retell_llm_dynamic_variables": { "first_name": "Jeremy", "last_name": "Bennett", "full_name": "Jeremy Bennett", "contact_id": "10076", "email": "jbennett@atx.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 02 call reached voicemail not set up\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 113 [2026-04-07 16:57:46] Webhook received: Contact ID 10526 [2026-04-07 16:57:46] Payload: { "from_number": "+14375237770", "to_number": "+16045748485", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Arion", "full_name": "Tim Arion", "contact_id": "10526", "email": "tarion@deltacontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, contact not available\n2026-04-01 Dial no answer, phone: +19723235506\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, Marcelo Tierzo not available\n2026-04-02 Dial no answer, phone: +19723235506\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:46] Added to queue. Total in queue: 114 [2026-04-07 16:57:47] Webhook received: Contact ID 10950 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+19026677241", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Landes", "full_name": "George Landes", "contact_id": "10950", "email": "glandesjr@emmersonpackaging.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +18154777294\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +18154777294", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 115 [2026-04-07 16:57:47] Webhook received: Contact ID 10539 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+17804286663", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Boyko", "full_name": "Tammy Boyko", "contact_id": "10539", "email": "tboyko@aplin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +12042297559\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 116 [2026-04-07 16:57:47] Webhook received: Contact ID 10923 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+17029529750", "retell_llm_dynamic_variables": { "first_name": "Vito", "last_name": "Centofanti", "full_name": "Vito Centofanti", "contact_id": "10923", "email": "vitocentofanti@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 117 [2026-04-07 16:57:47] Webhook received: Contact ID 10963 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Mielke", "full_name": "Robert Mielke", "contact_id": "10963", "email": "rmielke@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call reached voicemail, message left\n2026 Apr 07 agent reached voicemail and left message", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 118 [2026-04-07 16:57:47] Webhook received: Contact ID 10192 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+19056258000", "retell_llm_dynamic_variables": { "first_name": "Blaine", "last_name": "LaRue", "full_name": "Blaine LaRue", "contact_id": "10192", "email": "blaine.larue@daybar.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call forwarded to voicemail, no conversation\n2026 Mar 30 call reached voicemail repeatedly, no human contact made\n2026 Apr 02 call reached automated phone system repeatedly, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 119 [2026-04-07 16:57:47] Webhook received: Contact ID 9475 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+14033386900", "retell_llm_dynamic_variables": { "first_name": "Frank", "last_name": "Rodriguez", "full_name": "Frank Rodriguez", "contact_id": "9475", "email": "frodriguez@tektelic.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 120 [2026-04-07 16:57:47] Webhook received: Contact ID 9647 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+18887109976", "retell_llm_dynamic_variables": { "first_name": "Ona", "last_name": "Allison", "full_name": "Ona Allison", "contact_id": "9647", "email": "ona.allison@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 121 [2026-04-07 16:57:47] Webhook received: Contact ID 10278 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Lueck", "full_name": "Sarah Lueck", "contact_id": "10278", "email": "sarah.lueck@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Webhook received: Contact ID 10810 [2026-04-07 16:57:47] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Warriner", "full_name": "Kyle Warriner", "contact_id": "10810", "email": "kyle.warriner@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Arctic Wolf Security Services, no engineer available to take call\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:47] Added to queue. Total in queue: 122 [2026-04-07 16:57:47] Added to queue. Total in queue: 123 [2026-04-07 16:57:48] Webhook received: Contact ID 9958 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+14032767770", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Delaney", "full_name": "Michael Delaney", "contact_id": "9958", "email": "mdelaney@luxwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 attempted contact via automated system, no match found for entered name\n2026 Apr 07 call forwarded to voicemail for Dean Banquizio", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 124 [2026-04-07 16:57:48] Webhook received: Contact ID 9762 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Harman", "full_name": "Andrew Harman", "contact_id": "9762", "email": "aharman@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 multiple attempts to reach Andrew Harman via automated directory, no connection made", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 125 [2026-04-07 16:57:48] Webhook received: Contact ID 10199 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+16045915111", "retell_llm_dynamic_variables": { "first_name": "Darren", "last_name": "Hansen", "full_name": "Darren Hansen", "contact_id": "10199", "email": "darren.hansen@accesssmt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail of Darren Hanson\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 126 [2026-04-07 16:57:48] Webhook received: Contact ID 10856 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Rooney", "full_name": "Laura Rooney", "contact_id": "10856", "email": "lrooney@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Webhook received: Contact ID 11070 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+18004924103", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Scheevel", "full_name": "Michael Scheevel", "contact_id": "11070", "email": "michael.scheevel@messagepoint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 127 [2026-04-07 16:57:48] Added to queue. Total in queue: 128 [2026-04-07 16:57:48] Webhook received: Contact ID 11360 [2026-04-07 16:57:48] Webhook received: Contact ID 9412 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+16049408485", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Kemp", "full_name": "Corey Kemp", "contact_id": "11360", "email": "corey@euroline-windows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call forwarded to voicemail, no conversation\n2026 Apr 07 call reached voicemail, no conversation", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+13066822555", "retell_llm_dynamic_variables": { "first_name": "Lorne", "last_name": "Grieger", "full_name": "Lorne Grieger", "contact_id": "9412", "email": "lgrieger@pami.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12042395445\n2026-04-01 invalid phone destination, phone: +13066822555\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +12042395445", "extension": "229", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 129 [2026-04-07 16:57:48] Added to queue. Total in queue: 130 [2026-04-07 16:57:48] Webhook received: Contact ID 9570 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+16047861776", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Anderson", "full_name": "Chris Anderson", "contact_id": "9570", "email": "christopher.anderson@invers.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16047421147\n2026 Apr 01 call reached uninitialized voicemail service\n2026-04-02 invalid phone destination, phone: +16047421147\n2026 Apr 02 call reached voicemail, no conversation\n2026-04-07 invalid phone destination, phone: +16047421147", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 131 [2026-04-07 16:57:48] Webhook received: Contact ID 9693 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+19057917930", "retell_llm_dynamic_variables": { "first_name": "Gus", "last_name": "Houghtaling", "full_name": "Gus Houghtaling", "contact_id": "9693", "email": "gus.houghtaling@renin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected before reaching contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call forwarded to voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 132 [2026-04-07 16:57:48] Webhook received: Contact ID 11074 [2026-04-07 16:57:48] Payload: { "from_number": "+14375237770", "to_number": "+16153866755", "retell_llm_dynamic_variables": { "first_name": "Vann", "last_name": "Whisenhunt", "full_name": "Vann Whisenhunt", "contact_id": "11074", "email": "vann.whisenhunt@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Qualifacts sales line, navigated IVR menu, call ended without reaching a human\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call reached automated menu, digit 2 pressed to reach sales representative\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 16:57:48] Added to queue. Total in queue: 133 [2026-04-07 17:02:44] Webhook received: Contact ID 10860 [2026-04-07 17:02:44] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Luke", "last_name": "Kaney", "full_name": "Luke Kaney", "contact_id": "10860", "email": "luke.kaney@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no live contact\n2026 Apr 01 call reached voicemail, no engineer available\n2026-04-01 dial busy, phone: +12182129805\n2026 Apr 07 call reached voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:44] Webhook received: Contact ID 9585 [2026-04-07 17:02:44] Payload: { "from_number": "+14375237770", "to_number": "+18774928356", "retell_llm_dynamic_variables": { "first_name": "Mikaella", "last_name": "Meibock", "full_name": "Mikaella Meibock", "contact_id": "9585", "email": "mmeibock@wavelo.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026-04-01 Dial no answer, phone: +14034830893\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:44] Added to queue. Total in queue: 77 [2026-04-07 17:02:44] Added to queue. Total in queue: 78 [2026-04-07 17:02:45] Webhook received: Contact ID 9551 [2026-04-07 17:02:45] Payload: { "from_number": "+14375237770", "to_number": "+14162994000", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Cecil", "full_name": "William Cecil", "contact_id": "9551", "email": "williamcecil@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail at reception desk, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:45] Added to queue. Total in queue: 79 [2026-04-07 17:02:45] Webhook received: Contact ID 10258 [2026-04-07 17:02:45] Payload: { "from_number": "+14375237770", "to_number": "+17166965650", "retell_llm_dynamic_variables": { "first_name": "Sven", "last_name": "Anderson", "full_name": "Sven Anderson", "contact_id": "10258", "email": "sanderson@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16304698803\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:45] Added to queue. Total in queue: 80 [2026-04-07 17:02:45] Webhook received: Contact ID 11029 [2026-04-07 17:02:45] Payload: { "from_number": "+14375237770", "to_number": "+15194550770", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Dermody", "full_name": "John Dermody", "contact_id": "11029", "email": "john.dermody@glcopper.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +13098879541\n2026 Apr 01 outbound call to Great Lakes Copper directory, no human contact reached\n2026 Apr 01 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +13098879541\n2026 Apr 02 call reached automated phone menu, no human answered\n2026-04-07 Dial no answer, phone: +13098879541", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:45] Added to queue. Total in queue: 81 [2026-04-07 17:02:47] Webhook received: Contact ID 10933 [2026-04-07 17:02:47] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Jess", "last_name": "DeGreeff", "full_name": "Jess DeGreeff", "contact_id": "10933", "email": "jess.degreeff@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026 Apr 02 call reached voicemail, no engineer available to take the call\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:47] Added to queue. Total in queue: 82 [2026-04-07 17:02:47] Webhook received: Contact ID 10464 [2026-04-07 17:02:47] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Morrison", "full_name": "Josh Morrison", "contact_id": "10464", "email": "josh.morrison@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026-04-01 dial busy, phone: +19529958537\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:47] Added to queue. Total in queue: 83 [2026-04-07 17:02:47] Webhook received: Contact ID 11019 [2026-04-07 17:02:47] Payload: { "from_number": "+14375237770", "to_number": "+16153866755", "retell_llm_dynamic_variables": { "first_name": "Joshua", "last_name": "Bussell", "full_name": "Joshua Bussell", "contact_id": "11019", "email": "josh.bussell@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +13128332733\n2026 Apr 01 outbound call to Qualifacts, navigated IVR to sales option but no human reached\n2026 Apr 01 call reached voicemail, no message left\n2026-04-02 invalid phone destination, phone: +13128332733\n2026 Apr 02 outbound call to Qualifacts, navigated IVR to sales option but no human reached\n2026-04-07 invalid phone destination, phone: +13128332733", "extension": "", "toronto_current_time": "2026-04-07T16:07:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:47] Added to queue. Total in queue: 84 [2026-04-07 17:02:47] Webhook received: Contact ID 10325 [2026-04-07 17:02:47] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Jesse", "last_name": "Kauffmann", "full_name": "Jesse Kauffmann", "contact_id": "10325", "email": "jkauffmann@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:07:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:02:47] Added to queue. Total in queue: 85 [2026-04-07 17:07:39] Webhook received: Contact ID 11171 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+17807350517", "retell_llm_dynamic_variables": { "first_name": "Arlindo", "last_name": "Gomes", "full_name": "Arlindo Gomes", "contact_id": "11171", "email": "agomes@exploreedmonton.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17807350517\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 01 voicemail reached, message left\n2026 Apr 02 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 51 [2026-04-07 17:07:39] Webhook received: Contact ID 11165 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+17805258348", "retell_llm_dynamic_variables": { "first_name": "Brent", "last_name": "Rabik", "full_name": "Brent Rabik", "contact_id": "11165", "email": "brent.rabik@alpac.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17805258348\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left for Brent", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 52 [2026-04-07 17:07:39] Webhook received: Contact ID 10466 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+13853897680", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Cudmore", "full_name": "Chris Cudmore", "contact_id": "10466", "email": "chris.cudmore@knorr-bremse.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 53 [2026-04-07 17:07:39] Webhook received: Contact ID 10452 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+13069663737", "retell_llm_dynamic_variables": { "first_name": "Chelsea", "last_name": "Platzke", "full_name": "Chelsea Platzke", "contact_id": "10452", "email": "chelsea.platzke@gifs.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answer\n2026-04-01 Dial no answer, phone: +13069552454\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +13069552454", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 54 [2026-04-07 17:07:39] Webhook received: Contact ID 9756 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+14034710868", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Collingridge", "full_name": "Heather Collingridge", "contact_id": "9756", "email": "heather.collingridge@optimaliving.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 55 [2026-04-07 17:07:39] Webhook received: Contact ID 11202 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+14037186202", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Lamb", "full_name": "James Lamb", "contact_id": "11202", "email": "james.lamb@katalystdm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +15874397359\n2026 Apr 02 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 56 [2026-04-07 17:07:39] Webhook received: Contact ID 9764 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+14035540654", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Heffernan", "full_name": "Natalie Heffernan", "contact_id": "9764", "email": "heffernan.natalie@spartancontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail, no message left\n2026 Apr 01 voicemail reached, Natalie not available", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 57 [2026-04-07 17:07:39] Webhook received: Contact ID 10661 [2026-04-07 17:07:39] Payload: { "from_number": "+14375237770", "to_number": "+18018199146", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Bergstrom", "full_name": "Dan Bergstrom", "contact_id": "10661", "email": "dan.bergstrom@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026-04-01 Dial no answer, phone: +18015026169", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:39] Added to queue. Total in queue: 58 [2026-04-07 17:07:40] Webhook received: Contact ID 10730 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14033515473", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Newman", "full_name": "David Newman", "contact_id": "10730", "email": "david.newman@spicers.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 59 [2026-04-07 17:07:40] Webhook received: Contact ID 10702 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14038755003", "retell_llm_dynamic_variables": { "first_name": "Dave", "last_name": "Henderson", "full_name": "Dave Henderson", "contact_id": "10702", "email": "dave.henderson@westburne.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail and transferred to Sheila Law\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Webhook received: Contact ID 11277 [2026-04-07 17:07:40] Added to queue. Total in queue: 60 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+13033966132", "retell_llm_dynamic_variables": { "first_name": "Brent", "last_name": "Baker", "full_name": "Brent Baker", "contact_id": "11277", "email": "bbaker@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached automated system and voicemail, message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Webhook received: Contact ID 10288 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+13856026685", "retell_llm_dynamic_variables": { "first_name": "Brock", "last_name": "Roblin", "full_name": "Brock Roblin", "contact_id": "10288", "email": "brock.roblin@mdfcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call reached IVR, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call navigated company directory but no human reached", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 61 [2026-04-07 17:07:40] Added to queue. Total in queue: 62 [2026-04-07 17:07:40] Webhook received: Contact ID 11232 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14035926889", "retell_llm_dynamic_variables": { "first_name": "Leah", "last_name": "Olson", "full_name": "Leah Olson", "contact_id": "11232", "email": "leah.olson@honeybee.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +14035926889\n2026 Apr 01 call reached voicemail after transfer attempt\n2026 Apr 01 call reached automated system, no human answer", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Webhook received: Contact ID 10648 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+15874324771", "retell_llm_dynamic_variables": { "first_name": "Claudia", "last_name": "Velandia", "full_name": "Claudia Velandia", "contact_id": "10648", "email": "cvelandia@delcosecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Claudia\n2026-04-01 invalid phone destination, phone: +19058748653\n2026 Apr 01 voicemail reached, message left\n2026-04-02 invalid phone destination, phone: +19058748653\n2026 Apr 02 voicemail reached, message left for Claudia regarding webinar invitation", "extension": "", "toronto_current_time": "2026-04-02T16:52:54-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Webhook received: Contact ID 11197 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+15874367740", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Bilodeau", "full_name": "Dan Bilodeau", "contact_id": "11197", "email": "dbilodeau@delcosecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Dan\n2026-04-01 invalid phone destination, phone: +19058748653\n2026 Apr 01 call reached voicemail service not initialized", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 63 [2026-04-07 17:07:40] Webhook received: Contact ID 9758 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+18013186373", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Seamons", "full_name": "Adam Seamons", "contact_id": "9758", "email": "adam.seamons@mdfcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation with Adam\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live person answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:52-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 64 [2026-04-07 17:07:40] Added to queue. Total in queue: 65 [2026-04-07 17:07:40] Added to queue. Total in queue: 66 [2026-04-07 17:07:40] Webhook received: Contact ID 10353 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+15203938287", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Bijsterveld", "full_name": "Chris Bijsterveld", "contact_id": "10353", "email": "cbijsterveld@minesense.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail for Bradford Robinson, no message left\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no message left", "extension": "8200", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Webhook received: Contact ID 10019 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+17809042473", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Garner", "full_name": "Jason Garner", "contact_id": "10019", "email": "jason.garner@spicers.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail of Alex Vasiles", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 67 [2026-04-07 17:07:40] Added to queue. Total in queue: 68 [2026-04-07 17:07:40] Webhook received: Contact ID 10392 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+17807339989", "retell_llm_dynamic_variables": { "first_name": "Carter", "last_name": "Antal", "full_name": "Carter Antal", "contact_id": "10392", "email": "carter.antal@alpac.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 69 [2026-04-07 17:07:40] Webhook received: Contact ID 11671 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14035147410", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Johnston", "full_name": "Kyle Johnston", "contact_id": "11671", "email": "kjohnston@bbex.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +14035147410\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 70 [2026-04-07 17:07:40] Webhook received: Contact ID 10460 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+17802570800", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Buchanan", "full_name": "Chris Buchanan", "contact_id": "10460", "email": "chris.buchanan@powereng.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 71 [2026-04-07 17:07:40] Webhook received: Contact ID 11205 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14036122117", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Baerg", "full_name": "Jennifer Baerg", "contact_id": "11205", "email": "jenniferb@xitechnologies.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 72 [2026-04-07 17:07:40] Webhook received: Contact ID 11239 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14038808355", "retell_llm_dynamic_variables": { "first_name": "Jomo", "last_name": "Green", "full_name": "Jomo Green", "contact_id": "11239", "email": "jomo_green@vmacair.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +14038808355\n2026 Apr 01 call reached reception and then voicemail, message left\n2026-04-01 dial busy, phone: +15873936881\n2026 Apr 02 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 73 [2026-04-07 17:07:40] Webhook received: Contact ID 11131 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+18016331917", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Green", "full_name": "Joe Green", "contact_id": "11131", "email": "joe.green@groupex-solutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected immediately with connection failure message", "extension": "", "toronto_current_time": "2026-04-02T16:52:42-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 74 [2026-04-07 17:07:40] Webhook received: Contact ID 9384 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14036952359", "retell_llm_dynamic_variables": { "first_name": "Stacy", "last_name": "McKimmie", "full_name": "Stacy McKimmie", "contact_id": "9384", "email": "mckimmie.stacy@spartancontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, no human contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 75 [2026-04-07 17:07:40] Webhook received: Contact ID 11187 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+15872255728", "retell_llm_dynamic_variables": { "first_name": "Carlos", "last_name": "Santos", "full_name": "Carlos Santos", "contact_id": "11187", "email": "carlos.santos@tarco.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Carlos Santos, identity confirmed, call ended shortly after\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:48-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 76 [2026-04-07 17:07:40] Webhook received: Contact ID 11242 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+14036080928", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Belanger", "full_name": "Joel Belanger", "contact_id": "11242", "email": "joel@pro-formancetruck.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Joel regarding webinar invitation\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 77 [2026-04-07 17:07:40] Webhook received: Contact ID 11127 [2026-04-07 17:07:40] Payload: { "from_number": "+14375237770", "to_number": "+17809444818", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Belding", "full_name": "Justin Belding", "contact_id": "11127", "email": "justin.belding@fireball.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation with contact\n2026 Apr 01 call reached voicemail for Justin Belding\n2026 Apr 01 call reached voicemail, no message left", "extension": "253", "toronto_current_time": "2026-04-02T16:52:42-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:40] Added to queue. Total in queue: 78 [2026-04-07 17:07:43] Webhook received: Contact ID 10750 [2026-04-07 17:07:43] Payload: { "from_number": "+14375237770", "to_number": "+18009757716", "retell_llm_dynamic_variables": { "first_name": "Daniel", "last_name": "Cirillo", "full_name": "Daniel Cirillo", "contact_id": "10750", "email": "dcirillo@alliancewireless.com", "orgname": "", "bloc_notes_ac": "2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 gatekeeper answered, Daniel not available, callback scheduled at 16:00", "extension": "", "toronto_current_time": "2026-04-07T15:52:51-04:00", "called_by": "Tri" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:07:43] Added to queue. Total in queue: 79 [2026-04-07 17:17:40] Webhook received: Contact ID 10981 [2026-04-07 17:17:40] Payload: { "from_number": "+14375237770", "to_number": "+16123604443", "retell_llm_dynamic_variables": { "first_name": "Hannah", "last_name": "Klug", "full_name": "Hannah Klug", "contact_id": "10981", "email": "hannah.klug@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +16122564389\n2026 Apr 01 call reached voicemail, no human answered\n2026 Apr 01 voicemail reached, no live conversation\n2026 Apr 02 call reached voicemail, no human answered\n2026-04-07 invalid phone destination, phone: +16122564389\n2026 Apr 07 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-07T16:53:03-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:40] Added to queue. Total in queue: 24 [2026-04-07 17:17:40] Webhook received: Contact ID 11121 [2026-04-07 17:17:40] Payload: { "from_number": "+14375237770", "to_number": "+12044709989", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Armstrong", "full_name": "Jason Armstrong", "contact_id": "11121", "email": "jason.armstrong@accesssmt.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Jason Armstrong at Access SMT\n2026 Apr 01 voicemail reached, message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached receptionist and then Jason Armstrong answered, but call ended shortly after - no further conversation", "extension": "", "toronto_current_time": "2026-04-07T16:53:10-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:40] Added to queue. Total in queue: 25 [2026-04-07 17:17:40] Webhook received: Contact ID 11078 [2026-04-07 17:17:40] Payload: { "from_number": "+14375237770", "to_number": "+12059950642", "retell_llm_dynamic_variables": { "first_name": "Chrissie", "last_name": "Brady", "full_name": "Chrissie Brady", "contact_id": "11078", "email": "chrissie.brady@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached automated menu, user pressed 2 for sales representative, call ended shortly after\n2026-03-31 Dial no answer, phone: +12059950642\n2026 Apr 02 outbound call to Qualifacts, navigated IVR to sales option, call ended by user hangup\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call reached automated menu, pressed 2 for sales, no human reached", "extension": "", "toronto_current_time": "2026-04-07T16:57:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:40] Added to queue. Total in queue: 26 [2026-04-07 17:17:40] Webhook received: Contact ID 10277 [2026-04-07 17:17:40] Payload: { "from_number": "+14375237770", "to_number": "+13014619954", "retell_llm_dynamic_variables": { "first_name": "Jon", "last_name": "Green", "full_name": "Jon Green", "contact_id": "10277", "email": "jgreen@rockportnetworks.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached automated menu but no live person connected\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live agent answered", "extension": "", "toronto_current_time": "2026-04-07T16:57:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:40] Added to queue. Total in queue: 27 [2026-04-07 17:17:41] Webhook received: Contact ID 9573 [2026-04-07 17:17:41] Payload: { "from_number": "+14375237770", "to_number": "+120494658005360", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Wilder", "full_name": "Jonathan Wilder", "contact_id": "9573", "email": "jwilder@paradigmconsulting.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 07 call disconnected due to inactivity before conversation started\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T16:57:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:41] Added to queue. Total in queue: 28 [2026-04-07 17:17:41] Webhook received: Contact ID 10276 [2026-04-07 17:17:41] Payload: { "from_number": "+14375237770", "to_number": "+13066495228", "retell_llm_dynamic_variables": { "first_name": "Brianne", "last_name": "Arneson", "full_name": "Brianne Arneson", "contact_id": "10276", "email": "brianne.arneson@decibelcc.com", "orgname": "", "bloc_notes_ac": "2026-03-30 Dial no answer, phone: +13062417837\n2026 Mar 30 call reached voicemail, no message left\n2026-03-30 Dial no answer, phone: +13066495228\n2026-04-07 Dial no answer, phone: +13062417837\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:53:08-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:41] Added to queue. Total in queue: 29 [2026-04-07 17:17:41] Webhook received: Contact ID 11097 [2026-04-07 17:17:41] Payload: { "from_number": "+14375237770", "to_number": "+12049287207", "retell_llm_dynamic_variables": { "first_name": "Reuben", "last_name": "Saba", "full_name": "Reuben Saba", "contact_id": "11097", "email": "rsaba@medicure.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:53:10-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:41] Added to queue. Total in queue: 30 [2026-04-07 17:17:41] Webhook received: Contact ID 10767 [2026-04-07 17:17:41] Payload: { "from_number": "+14375237770", "to_number": "+14169300102", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Smith", "full_name": "Derek Smith", "contact_id": "10767", "email": "derek.smith@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T16:53:03-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:41] Added to queue. Total in queue: 31 [2026-04-07 17:17:42] Webhook received: Contact ID 10255 [2026-04-07 17:17:42] Payload: { "from_number": "+14375237770", "to_number": "+16046757759", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Lee", "full_name": "Crystal Lee", "contact_id": "10255", "email": "crystal.lee@stemcell.com", "orgname": "", "bloc_notes_ac": "2026-03-31 invalid phone destination, phone: +14477176865\n2026 Mar 31 call reached voicemail, no message left\n2026-03-31 dial busy, phone: +16046757759\n2026-04-07 invalid phone destination, phone: +14477176865\n2026 Apr 07 call reached voicemail, no message left", "extension": "87", "toronto_current_time": "2026-04-07T16:53:09-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:17:42] Added to queue. Total in queue: 32 [2026-04-07 17:22:44] Webhook received: Contact ID 10445 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+17133386311", "retell_llm_dynamic_variables": { "first_name": "Chad", "last_name": "Johnson", "full_name": "Chad Johnson", "contact_id": "10445", "email": "chad.johnson@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail\n2026 Mar 31 call reached voicemail, no engineer available\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no engineer available\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-07T16:57:46-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 2 [2026-04-07 17:22:44] Webhook received: Contact ID 10192 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+19098382985", "retell_llm_dynamic_variables": { "first_name": "Blaine", "last_name": "LaRue", "full_name": "Blaine LaRue", "contact_id": "10192", "email": "blaine.larue@daybar.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 call forwarded to voicemail, no conversation\n2026 Mar 30 call reached voicemail repeatedly, no human contact made\n2026 Apr 02 call reached automated phone system repeatedly, no human contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact made", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 3 [2026-04-07 17:22:44] Webhook received: Contact ID 10950 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+18152751204", "retell_llm_dynamic_variables": { "first_name": "George", "last_name": "Landes", "full_name": "George Landes", "contact_id": "10950", "email": "glandesjr@emmersonpackaging.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +18154777294\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 Dial no answer, phone: +18154777294\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 4 [2026-04-07 17:22:44] Webhook received: Contact ID 10526 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+19723235506", "retell_llm_dynamic_variables": { "first_name": "Tim", "last_name": "Arion", "full_name": "Tim Arion", "contact_id": "10526", "email": "tarion@deltacontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, contact not available\n2026-04-01 Dial no answer, phone: +19723235506\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 voicemail reached, Marcelo Tierzo not available\n2026-04-02 Dial no answer, phone: +19723235506\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 contact not available, reached voicemail", "extension": "", "toronto_current_time": "2026-04-07T16:57:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 5 [2026-04-07 17:22:44] Webhook received: Contact ID 10963 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+188883512", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Mielke", "full_name": "Robert Mielke", "contact_id": "10963", "email": "rmielke@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call reached voicemail, message left\n2026 Apr 07 agent reached voicemail and left message\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 6 [2026-04-07 17:22:44] Webhook received: Contact ID 10923 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+17024292696", "retell_llm_dynamic_variables": { "first_name": "Vito", "last_name": "Centofanti", "full_name": "Vito Centofanti", "contact_id": "10923", "email": "vitocentofanti@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no conversation\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 7 [2026-04-07 17:22:44] Webhook received: Contact ID 10539 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+12042297559", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Boyko", "full_name": "Tammy Boyko", "contact_id": "10539", "email": "tboyko@aplin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +12042297559\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 voicemail reached for Tammy Boyko at David Applin Group", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 8 [2026-04-07 17:22:44] Webhook received: Contact ID 11022 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+13128154820", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Comeaux", "full_name": "John Comeaux", "contact_id": "11022", "email": "jcomeaux@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 multiple attempts to reach John Camo via dial-by-name directory, no human answered\n2026 Apr 07 agent reached voicemail greeting and left introduction message\n2026 Apr 07 call reached voicemail, no answer", "extension": "", "toronto_current_time": "2026-04-07T16:57:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 9 [2026-04-07 17:22:44] Webhook received: Contact ID 9762 [2026-04-07 17:22:44] Payload: { "from_number": "+14375237770", "to_number": "+14094892865", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Harman", "full_name": "Andrew Harman", "contact_id": "9762", "email": "aharman@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Mar 30 multiple attempts to reach Andrew Harman via automated directory, no connection made\n2026 Apr 07 call reached automated office closure message, no human contact", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:44] Added to queue. Total in queue: 10 [2026-04-07 17:22:45] Webhook received: Contact ID 9274 [2026-04-07 17:22:45] Payload: { "from_number": "+14375237770", "to_number": "+15052889725", "retell_llm_dynamic_variables": { "first_name": "Mario", "last_name": "Fontes", "full_name": "Mario Fontes", "contact_id": "9274", "email": "mario.fontes@vidir.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Shannon at VITA Solutions but Mario was unavailable, call ended with voicemail\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:57:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:45] Added to queue. Total in queue: 11 [2026-04-07 17:22:45] Webhook received: Contact ID 11114 [2026-04-07 17:22:45] Payload: { "from_number": "+14375237770", "to_number": "+12042958254", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Gagnon", "full_name": "Justin Gagnon", "contact_id": "11114", "email": "jgagnon@nordstrongltd.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached human, asked for Justin, call ended abruptly - possible voicemail\n2026 Apr 01 call reached voicemail not initialized by customer\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live conversation with Justin", "extension": "", "toronto_current_time": "2026-04-07T16:57:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:45] Added to queue. Total in queue: 12 [2026-04-07 17:22:45] Webhook received: Contact ID 10810 [2026-04-07 17:22:45] Payload: { "from_number": "+14375237770", "to_number": "+18124802248", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Warriner", "full_name": "Kyle Warriner", "contact_id": "10810", "email": "kyle.warriner@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail at Arctic Wolf Security Services, no engineer available to take call\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no live contact", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:45] Added to queue. Total in queue: 13 [2026-04-07 17:22:46] Webhook received: Contact ID 9958 [2026-04-07 17:22:46] Payload: { "from_number": "+14375237770", "to_number": "+12256733156116", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Delaney", "full_name": "Michael Delaney", "contact_id": "9958", "email": "mdelaney@luxwindows.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 attempted contact via automated system, no match found for entered name\n2026 Apr 07 call forwarded to voicemail for Dean Banquizio\n2026 Apr 07 call reached Luxe Windows, Michael Delaney unavailable, voicemail reached", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:46] Added to queue. Total in queue: 14 [2026-04-07 17:22:46] Webhook received: Contact ID 9647 [2026-04-07 17:22:46] Payload: { "from_number": "+14375237770", "to_number": "+114154948612430", "retell_llm_dynamic_variables": { "first_name": "Ona", "last_name": "Allison", "full_name": "Ona Allison", "contact_id": "9647", "email": "ona.allison@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:46] Added to queue. Total in queue: 15 [2026-04-07 17:22:46] Webhook received: Contact ID 11092 [2026-04-07 17:22:46] Payload: { "from_number": "+14375237770", "to_number": "+12049776939", "retell_llm_dynamic_variables": { "first_name": "Kyle", "last_name": "Thorburn", "full_name": "Kyle Thorburn", "contact_id": "11092", "email": "kyle.thorburn@improving.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T16:57:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:46] Added to queue. Total in queue: 16 [2026-04-07 17:22:46] Webhook received: Contact ID 10278 [2026-04-07 17:22:46] Payload: { "from_number": "+14375237770", "to_number": "+19524175355", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Lueck", "full_name": "Sarah Lueck", "contact_id": "10278", "email": "sarah.lueck@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-07T16:57:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:46] Added to queue. Total in queue: 17 [2026-04-07 17:22:46] Webhook received: Contact ID 11081 [2026-04-07 17:22:46] Payload: { "from_number": "+14375237770", "to_number": "+17047781391", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Strine", "full_name": "Jonathan Strine", "contact_id": "11081", "email": "jstrine@colorad.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call reached automated system, no human answered\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "266", "toronto_current_time": "2026-04-07T16:57:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:22:46] Added to queue. Total in queue: 18 [2026-04-07 17:27:44] Webhook received: Contact ID 11202 [2026-04-07 17:27:44] Payload: { "from_number": "+14375237770", "to_number": "+12815293200", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Lamb", "full_name": "James Lamb", "contact_id": "11202", "email": "james.lamb@katalystdm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +15874397359\n2026 Apr 02 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:44] Added to queue. Total in queue: 3 [2026-04-07 17:27:44] Webhook received: Contact ID 11165 [2026-04-07 17:27:44] Payload: { "from_number": "+14375237770", "to_number": "+17805258002", "retell_llm_dynamic_variables": { "first_name": "Brent", "last_name": "Rabik", "full_name": "Brent Rabik", "contact_id": "11165", "email": "brent.rabik@alpac.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17805258348\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left for Brent\n2026-04-07 invalid phone destination, phone: +17805258348", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:44] Added to queue. Total in queue: 4 [2026-04-07 17:27:44] Webhook received: Contact ID 10730 [2026-04-07 17:27:44] Payload: { "from_number": "+14375237770", "to_number": "+19052655000", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Newman", "full_name": "David Newman", "contact_id": "10730", "email": "david.newman@spicers.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no conversation", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:44] Added to queue. Total in queue: 5 [2026-04-07 17:27:45] Webhook received: Contact ID 9551 [2026-04-07 17:27:45] Payload: { "from_number": "+14375237770", "to_number": "+14243215700", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Cecil", "full_name": "William Cecil", "contact_id": "9551", "email": "williamcecil@ftgcorp.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail at reception desk, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:02:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:45] Added to queue. Total in queue: 6 [2026-04-07 17:27:45] Webhook received: Contact ID 11171 [2026-04-07 17:27:45] Payload: { "from_number": "+14375237770", "to_number": "+18004634667", "retell_llm_dynamic_variables": { "first_name": "Arlindo", "last_name": "Gomes", "full_name": "Arlindo Gomes", "contact_id": "11171", "email": "agomes@exploreedmonton.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17807350517\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 01 voicemail reached, message left\n2026 Apr 02 call reached voicemail, no human contact\n2026-04-07 invalid phone destination, phone: +17807350517", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:45] Added to queue. Total in queue: 7 [2026-04-07 17:27:45] Webhook received: Contact ID 9693 [2026-04-07 17:27:45] Payload: { "from_number": "+14375237770", "to_number": "+12103943047", "retell_llm_dynamic_variables": { "first_name": "Gus", "last_name": "Houghtaling", "full_name": "Gus Houghtaling", "contact_id": "9693", "email": "gus.houghtaling@renin.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected before reaching contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call forwarded to voicemail, no human contact\n2026 Apr 07 call reached voicemail for Gus Hofterling", "extension": "", "toronto_current_time": "2026-04-07T16:57:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:45] Added to queue. Total in queue: 8 [2026-04-07 17:27:45] Webhook received: Contact ID 10702 [2026-04-07 17:27:45] Payload: { "from_number": "+14375237770", "to_number": "+19055652985", "retell_llm_dynamic_variables": { "first_name": "Dave", "last_name": "Henderson", "full_name": "Dave Henderson", "contact_id": "10702", "email": "dave.henderson@westburne.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail and transferred to Sheila Law\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:45] Added to queue. Total in queue: 9 [2026-04-07 17:27:45] Webhook received: Contact ID 9412 [2026-04-07 17:27:45] Payload: { "from_number": "+14375237770", "to_number": "+12048563752", "retell_llm_dynamic_variables": { "first_name": "Lorne", "last_name": "Grieger", "full_name": "Lorne Grieger", "contact_id": "9412", "email": "lgrieger@pami.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +12042395445\n2026-04-01 invalid phone destination, phone: +13066822555\n2026 Apr 01 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +12042395445\n2026-04-07 invalid phone destination, phone: +13066822555", "extension": "229", "toronto_current_time": "2026-04-07T16:57:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:45] Added to queue. Total in queue: 10 [2026-04-07 17:27:45] Webhook received: Contact ID 11070 [2026-04-07 17:27:45] Payload: { "from_number": "+14375237770", "to_number": "+19724027056", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Scheevel", "full_name": "Michael Scheevel", "contact_id": "11070", "email": "michael.scheevel@messagepoint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T16:57:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:45] Added to queue. Total in queue: 11 [2026-04-07 17:27:46] Webhook received: Contact ID 11197 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+19058748653", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Bilodeau", "full_name": "Dan Bilodeau", "contact_id": "11197", "email": "dbilodeau@delcosecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Dan\n2026-04-01 invalid phone destination, phone: +19058748653\n2026 Apr 01 call reached voicemail service not initialized\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 12 [2026-04-07 17:27:46] Webhook received: Contact ID 9756 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+16046618883", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Collingridge", "full_name": "Heather Collingridge", "contact_id": "9756", "email": "heather.collingridge@optimaliving.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 13 [2026-04-07 17:27:46] Webhook received: Contact ID 10325 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+16513462024", "retell_llm_dynamic_variables": { "first_name": "Jesse", "last_name": "Kauffmann", "full_name": "Jesse Kauffmann", "contact_id": "10325", "email": "jkauffmann@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no human interaction\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:02:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 14 [2026-04-07 17:27:46] Webhook received: Contact ID 10856 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+13125164155", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Rooney", "full_name": "Laura Rooney", "contact_id": "10856", "email": "lrooney@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated office closure message, no human contact", "extension": "", "toronto_current_time": "2026-04-07T16:57:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 15 [2026-04-07 17:27:46] Webhook received: Contact ID 10661 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+18887109976", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Bergstrom", "full_name": "Dan Bergstrom", "contact_id": "10661", "email": "dan.bergstrom@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026-04-01 Dial no answer, phone: +18015026169\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 16 [2026-04-07 17:27:46] Webhook received: Contact ID 10258 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+16304698803", "retell_llm_dynamic_variables": { "first_name": "Sven", "last_name": "Anderson", "full_name": "Sven Anderson", "contact_id": "10258", "email": "sanderson@livingston.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +16304698803\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, office closed, no human contact", "extension": "", "toronto_current_time": "2026-04-07T17:02:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 17 [2026-04-07 17:27:46] Webhook received: Contact ID 10466 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+14921174970", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Cudmore", "full_name": "Chris Cudmore", "contact_id": "10466", "email": "chris.cudmore@knorr-bremse.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 07 voicemail reached, message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 18 [2026-04-07 17:27:46] Webhook received: Contact ID 11232 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+13062962297", "retell_llm_dynamic_variables": { "first_name": "Leah", "last_name": "Olson", "full_name": "Leah Olson", "contact_id": "11232", "email": "leah.olson@honeybee.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +14035926889\n2026 Apr 01 call reached voicemail after transfer attempt\n2026 Apr 01 call reached automated system, no human answer\n2026-04-07 invalid phone destination, phone: +14035926889", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 19 [2026-04-07 17:27:46] Webhook received: Contact ID 10452 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+13069552454", "retell_llm_dynamic_variables": { "first_name": "Chelsea", "last_name": "Platzke", "full_name": "Chelsea Platzke", "contact_id": "10452", "email": "chelsea.platzke@gifs.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answer\n2026-04-01 Dial no answer, phone: +13069552454\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +13069552454\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 20 [2026-04-07 17:27:46] Webhook received: Contact ID 11277 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+16044643524", "retell_llm_dynamic_variables": { "first_name": "Brent", "last_name": "Baker", "full_name": "Brent Baker", "contact_id": "11277", "email": "bbaker@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached automated system and voicemail, message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 21 [2026-04-07 17:27:46] Webhook received: Contact ID 11074 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+14083065241", "retell_llm_dynamic_variables": { "first_name": "Vann", "last_name": "Whisenhunt", "full_name": "Vann Whisenhunt", "contact_id": "11074", "email": "vann.whisenhunt@qualifacts.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Qualifacts sales line, navigated IVR menu, call ended without reaching a human\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call reached automated menu, digit 2 pressed to reach sales representative\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 outbound call reached automated menu, option 2 pressed for sales", "extension": "", "toronto_current_time": "2026-04-07T16:57:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 22 [2026-04-07 17:27:46] Webhook received: Contact ID 10464 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+19529958537", "retell_llm_dynamic_variables": { "first_name": "Josh", "last_name": "Morrison", "full_name": "Josh Morrison", "contact_id": "10464", "email": "josh.morrison@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026-04-01 dial busy, phone: +19529958537\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail at Arctic Wolf Security Services", "extension": "", "toronto_current_time": "2026-04-07T17:02:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 23 [2026-04-07 17:27:46] Webhook received: Contact ID 10860 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+12182129805", "retell_llm_dynamic_variables": { "first_name": "Luke", "last_name": "Kaney", "full_name": "Luke Kaney", "contact_id": "10860", "email": "luke.kaney@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no live contact\n2026 Apr 01 call reached voicemail, no engineer available\n2026-04-01 dial busy, phone: +12182129805\n2026 Apr 07 call reached voicemail, message left\n2026 Apr 07 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-07T17:02:45-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 24 [2026-04-07 17:27:46] Webhook received: Contact ID 11029 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+18154413849", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Dermody", "full_name": "John Dermody", "contact_id": "11029", "email": "john.dermody@glcopper.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +13098879541\n2026 Apr 01 outbound call to Great Lakes Copper directory, no human contact reached\n2026 Apr 01 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +13098879541\n2026 Apr 02 call reached automated phone menu, no human answered\n2026-04-07 Dial no answer, phone: +13098879541\n2026 Apr 07 outbound call to Great Lakes Copper directory, no contact reached", "extension": "", "toronto_current_time": "2026-04-07T17:02:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 25 [2026-04-07 17:27:46] Webhook received: Contact ID 10933 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+188827312", "retell_llm_dynamic_variables": { "first_name": "Jess", "last_name": "DeGreeff", "full_name": "Jess DeGreeff", "contact_id": "10933", "email": "jess.degreeff@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no engineer available to take the call\n2026 Apr 02 call reached voicemail, no engineer available to take the call\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-07T17:02:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 26 [2026-04-07 17:27:46] Webhook received: Contact ID 9764 [2026-04-07 17:27:46] Payload: { "from_number": "+14375237770", "to_number": "+14032070700", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Heffernan", "full_name": "Natalie Heffernan", "contact_id": "9764", "email": "heffernan.natalie@spartancontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 reached voicemail, no message left\n2026 Apr 01 voicemail reached, Natalie not available\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:40-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:46] Added to queue. Total in queue: 27 [2026-04-07 17:27:47] Webhook received: Contact ID 9585 [2026-04-07 17:27:47] Payload: { "from_number": "+14375237770", "to_number": "+14034830893", "retell_llm_dynamic_variables": { "first_name": "Mikaella", "last_name": "Meibock", "full_name": "Mikaella Meibock", "contact_id": "9585", "email": "mmeibock@wavelo.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no live contact\n2026-04-01 Dial no answer, phone: +14034830893\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T17:02:45-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:27:47] Added to queue. Total in queue: 28 [2026-04-07 17:32:42] Webhook received: Contact ID 10392 [2026-04-07 17:32:42] Payload: { "from_number": "+14375237770", "to_number": "+17805258002", "retell_llm_dynamic_variables": { "first_name": "Carter", "last_name": "Antal", "full_name": "Carter Antal", "contact_id": "10392", "email": "carter.antal@alpac.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:42] Added to queue. Total in queue: 3 [2026-04-07 17:32:42] Webhook received: Contact ID 9758 [2026-04-07 17:32:42] Payload: { "from_number": "+14375237770", "to_number": "+14504490102", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Seamons", "full_name": "Adam Seamons", "contact_id": "9758", "email": "adam.seamons@mdfcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation with Adam\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live person answered\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:42] Added to queue. Total in queue: 4 [2026-04-07 17:32:42] Webhook received: Contact ID 11242 [2026-04-07 17:32:42] Payload: { "from_number": "+14375237770", "to_number": "+18557760020", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Belanger", "full_name": "Joel Belanger", "contact_id": "11242", "email": "joel@pro-formancetruck.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Joel regarding webinar invitation\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 agent reached voicemail and left message for Joel about webinar invitation", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:42] Added to queue. Total in queue: 5 [2026-04-07 17:32:43] Webhook received: Contact ID 10353 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+16044493780", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Bijsterveld", "full_name": "Chris Bijsterveld", "contact_id": "10353", "email": "cbijsterveld@minesense.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail for Bradford Robinson, no message left\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Bradford Robinson", "extension": "8200", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 6 [2026-04-07 17:32:43] Webhook received: Contact ID 11239 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+12507403200", "retell_llm_dynamic_variables": { "first_name": "Jomo", "last_name": "Green", "full_name": "Jomo Green", "contact_id": "11239", "email": "jomo_green@vmacair.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +14038808355\n2026 Apr 01 call reached reception and then voicemail, message left\n2026-04-01 dial busy, phone: +15873936881\n2026 Apr 02 voicemail reached, message left\n2026-04-07 Dial no answer, phone: +14038808355", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 7 [2026-04-07 17:32:43] Webhook received: Contact ID 10648 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+19058748653", "retell_llm_dynamic_variables": { "first_name": "Claudia", "last_name": "Velandia", "full_name": "Claudia Velandia", "contact_id": "10648", "email": "cvelandia@delcosecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Claudia\n2026-04-01 invalid phone destination, phone: +19058748653\n2026 Apr 01 voicemail reached, message left\n2026-04-02 invalid phone destination, phone: +19058748653\n2026 Apr 02 voicemail reached, message left for Claudia regarding webinar invitation\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 8 [2026-04-07 17:32:43] Webhook received: Contact ID 11205 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+14035170111", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Baerg", "full_name": "Jennifer Baerg", "contact_id": "11205", "email": "jenniferb@xitechnologies.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 9 [2026-04-07 17:32:43] Webhook received: Contact ID 11127 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+17809444818", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Belding", "full_name": "Justin Belding", "contact_id": "11127", "email": "justin.belding@fireball.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation with contact\n2026 Apr 01 call reached voicemail for Justin Belding\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call forwarded to voicemail for Justin Baulding", "extension": "253", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 10 [2026-04-07 17:32:43] Webhook received: Contact ID 10019 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+19052655000", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Garner", "full_name": "Jason Garner", "contact_id": "10019", "email": "jason.garner@spicers.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail of Alex Vasiles\n2026-04-07 Dial no answer, phone: +17809042473", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 11 [2026-04-07 17:32:43] Webhook received: Contact ID 11131 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+18669680363", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Green", "full_name": "Joe Green", "contact_id": "11131", "email": "joe.green@groupex-solutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected immediately with connection failure message\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 12 [2026-04-07 17:32:43] Webhook received: Contact ID 9384 [2026-04-07 17:32:43] Payload: { "from_number": "+14375237770", "to_number": "+14032070700", "retell_llm_dynamic_variables": { "first_name": "Stacy", "last_name": "McKimmie", "full_name": "Stacy McKimmie", "contact_id": "9384", "email": "mckimmie.stacy@spartancontrols.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:43] Added to queue. Total in queue: 13 [2026-04-07 17:32:44] Webhook received: Contact ID 11187 [2026-04-07 17:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14032650955", "retell_llm_dynamic_variables": { "first_name": "Carlos", "last_name": "Santos", "full_name": "Carlos Santos", "contact_id": "11187", "email": "carlos.santos@tarco.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Carlos Santos, identity confirmed, call ended shortly after\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:44] Added to queue. Total in queue: 14 [2026-04-07 17:32:44] Webhook received: Contact ID 10288 [2026-04-07 17:32:44] Payload: { "from_number": "+14375237770", "to_number": "+14504490102", "retell_llm_dynamic_variables": { "first_name": "Brock", "last_name": "Roblin", "full_name": "Brock Roblin", "contact_id": "10288", "email": "brock.roblin@mdfcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call reached IVR, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call navigated company directory but no human reached\n2026-04-07 Dial no answer, phone: +13856026685", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:44] Added to queue. Total in queue: 15 [2026-04-07 17:32:45] Webhook received: Contact ID 10460 [2026-04-07 17:32:45] Payload: { "from_number": "+14375237770", "to_number": "+12082886394", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Buchanan", "full_name": "Chris Buchanan", "contact_id": "10460", "email": "chris.buchanan@powereng.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:07:41-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:32:45] Added to queue. Total in queue: 16 [2026-04-07 17:42:39] Webhook received: Contact ID 11277 [2026-04-07 17:42:39] Payload: { "from_number": "+14375237770", "to_number": "+13039298759", "retell_llm_dynamic_variables": { "first_name": "Brent", "last_name": "Baker", "full_name": "Brent Baker", "contact_id": "11277", "email": "bbaker@fitfoods.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached automated system and voicemail, message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:27:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:39] Added to queue. Total in queue: 1 [2026-04-07 17:42:39] Webhook received: Contact ID 11171 [2026-04-07 17:42:39] Payload: { "from_number": "+14375237770", "to_number": "+17802241206", "retell_llm_dynamic_variables": { "first_name": "Arlindo", "last_name": "Gomes", "full_name": "Arlindo Gomes", "contact_id": "11171", "email": "agomes@exploreedmonton.com", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17807350517\n2026 Apr 01 call reached voicemail, no human contact\n2026 Apr 01 voicemail reached, message left\n2026 Apr 02 call reached voicemail, no human contact\n2026-04-07 invalid phone destination, phone: +17807350517\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T17:27:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:39] Added to queue. Total in queue: 2 [2026-04-07 17:42:40] Webhook received: Contact ID 10702 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+14032146266", "retell_llm_dynamic_variables": { "first_name": "Dave", "last_name": "Henderson", "full_name": "Dave Henderson", "contact_id": "10702", "email": "dave.henderson@westburne.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail and transferred to Sheila Law\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, office closed", "extension": "", "toronto_current_time": "2026-04-07T17:27:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 3 [2026-04-07 17:42:40] Webhook received: Contact ID 11165 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+17802130052", "retell_llm_dynamic_variables": { "first_name": "Brent", "last_name": "Rabik", "full_name": "Brent Rabik", "contact_id": "11165", "email": "brent.rabik@alpac.ca", "orgname": "", "bloc_notes_ac": "2026-04-01 invalid phone destination, phone: +17805258348\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 voicemail reached, message left for Brent\n2026-04-07 invalid phone destination, phone: +17805258348\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:27:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 4 [2026-04-07 17:42:40] Webhook received: Contact ID 11197 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+14036804287", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Bilodeau", "full_name": "Dan Bilodeau", "contact_id": "11197", "email": "dbilodeau@delcosecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Dan\n2026-04-01 invalid phone destination, phone: +19058748653\n2026 Apr 01 call reached voicemail service not initialized\n2026 Apr 07 call reached voicemail, no message left\n2026-04-07 invalid phone destination, phone: +19058748653", "extension": "", "toronto_current_time": "2026-04-07T17:27:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 5 [2026-04-07 17:42:40] Webhook received: Contact ID 10661 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+18015026169", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Bergstrom", "full_name": "Dan Bergstrom", "contact_id": "10661", "email": "dan.bergstrom@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human contact\n2026-04-01 Dial no answer, phone: +18015026169\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:27:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 6 [2026-04-07 17:42:40] Webhook received: Contact ID 10730 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+14037033444", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Newman", "full_name": "David Newman", "contact_id": "10730", "email": "david.newman@spicers.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 voicemail reached, no conversation\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:27:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 7 [2026-04-07 17:42:40] Webhook received: Contact ID 11202 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+15874397359", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Lamb", "full_name": "James Lamb", "contact_id": "11202", "email": "james.lamb@katalystdm.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +15874397359\n2026 Apr 02 voicemail reached, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:27:45-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 8 [2026-04-07 17:42:40] Webhook received: Contact ID 10452 [2026-04-07 17:42:40] Payload: { "from_number": "+14375237770", "to_number": "+13069668147", "retell_llm_dynamic_variables": { "first_name": "Chelsea", "last_name": "Platzke", "full_name": "Chelsea Platzke", "contact_id": "10452", "email": "chelsea.platzke@gifs.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human answer\n2026-04-01 Dial no answer, phone: +13069552454\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-02 Dial no answer, phone: +13069552454\n2026 Apr 07 voicemail reached, no message left\n2026-04-07 Dial no answer, phone: +13069552454", "extension": "", "toronto_current_time": "2026-04-07T17:27:47-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:42:40] Added to queue. Total in queue: 9 [2026-04-07 17:47:40] Webhook received: Contact ID 11131 [2026-04-07 17:47:40] Payload: { "from_number": "+14375237770", "to_number": "+15157173527", "retell_llm_dynamic_variables": { "first_name": "Joe", "last_name": "Green", "full_name": "Joe Green", "contact_id": "11131", "email": "joe.green@groupex-solutions.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call disconnected immediately with connection failure message\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:40] Added to queue. Total in queue: 1 [2026-04-07 17:47:40] Webhook received: Contact ID 10648 [2026-04-07 17:47:40] Payload: { "from_number": "+14375237770", "to_number": "+14036203316", "retell_llm_dynamic_variables": { "first_name": "Claudia", "last_name": "Velandia", "full_name": "Claudia Velandia", "contact_id": "10648", "email": "cvelandia@delcosecurity.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Claudia\n2026-04-01 invalid phone destination, phone: +19058748653\n2026 Apr 01 voicemail reached, message left\n2026-04-02 invalid phone destination, phone: +19058748653\n2026 Apr 02 voicemail reached, message left for Claudia regarding webinar invitation\n2026 Apr 07 voicemail reached, no message left\n2026-04-07 invalid phone destination, phone: +19058748653", "extension": "", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:40] Added to queue. Total in queue: 2 [2026-04-07 17:47:40] Webhook received: Contact ID 10019 [2026-04-07 17:47:40] Payload: { "from_number": "+14375237770", "to_number": "+17802784977", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Garner", "full_name": "Jason Garner", "contact_id": "10019", "email": "jason.garner@spicers.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail of Alex Vasiles\n2026-04-07 Dial no answer, phone: +17809042473\n2026 Apr 07 voicemail reached, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:40] Added to queue. Total in queue: 3 [2026-04-07 17:47:40] Webhook received: Contact ID 9758 [2026-04-07 17:47:40] Payload: { "from_number": "+14375237770", "to_number": "+18017659245400", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Seamons", "full_name": "Adam Seamons", "contact_id": "9758", "email": "adam.seamons@mdfcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no conversation with Adam\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live person answered\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left, agent will try calling back", "extension": "", "toronto_current_time": "2026-04-07T17:32:43-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:40] Added to queue. Total in queue: 4 [2026-04-07 17:47:40] Webhook received: Contact ID 11239 [2026-04-07 17:47:40] Payload: { "from_number": "+14375237770", "to_number": "+15873936881", "retell_llm_dynamic_variables": { "first_name": "Jomo", "last_name": "Green", "full_name": "Jomo Green", "contact_id": "11239", "email": "jomo_green@vmacair.com", "orgname": "", "bloc_notes_ac": "2026-04-01 Dial no answer, phone: +14038808355\n2026 Apr 01 call reached reception and then voicemail, message left\n2026-04-01 dial busy, phone: +15873936881\n2026 Apr 02 voicemail reached, message left\n2026-04-07 Dial no answer, phone: +14038808355\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:40] Added to queue. Total in queue: 5 [2026-04-07 17:47:40] Webhook received: Contact ID 10353 [2026-04-07 17:47:40] Payload: { "from_number": "+14375237770", "to_number": "+15209037672", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Bijsterveld", "full_name": "Chris Bijsterveld", "contact_id": "10353", "email": "cbijsterveld@minesense.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail for Bradford Robinson, no message left\n2026 Apr 01 call reached voicemail, no contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail for Bradford Robinson\n2026 Apr 07 call reached voicemail, no human contact", "extension": "8200", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:40] Added to queue. Total in queue: 6 [2026-04-07 17:47:41] Webhook received: Contact ID 10460 [2026-04-07 17:47:41] Payload: { "from_number": "+14375237770", "to_number": "+17803069934", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Buchanan", "full_name": "Chris Buchanan", "contact_id": "10460", "email": "chris.buchanan@powereng.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:32:46-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:41] Added to queue. Total in queue: 7 [2026-04-07 17:47:41] Webhook received: Contact ID 11187 [2026-04-07 17:47:41] Payload: { "from_number": "+14375237770", "to_number": "+14034629902", "retell_llm_dynamic_variables": { "first_name": "Carlos", "last_name": "Santos", "full_name": "Carlos Santos", "contact_id": "11187", "email": "carlos.santos@tarco.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 agent reached Carlos Santos, identity confirmed, call ended shortly after\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated menu and voicemail - no message left", "extension": "", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:41] Added to queue. Total in queue: 8 [2026-04-07 17:47:41] Webhook received: Contact ID 11242 [2026-04-07 17:47:41] Payload: { "from_number": "+14375237770", "to_number": "+14033440087", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Belanger", "full_name": "Joel Belanger", "contact_id": "11242", "email": "joel@pro-formancetruck.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 voicemail reached, message left for Joel regarding webinar invitation\n2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 agent reached voicemail and left message for Joel about webinar invitation\n2026 Apr 07 call reached voicemail for Reception phone", "extension": "", "toronto_current_time": "2026-04-07T17:32:43-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:41] Added to queue. Total in queue: 9 [2026-04-07 17:47:42] Webhook received: Contact ID 10288 [2026-04-07 17:47:42] Payload: { "from_number": "+14375237770", "to_number": "+18018557062", "retell_llm_dynamic_variables": { "first_name": "Brock", "last_name": "Roblin", "full_name": "Brock Roblin", "contact_id": "10288", "email": "brock.roblin@mdfcommerce.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 outbound call reached IVR, no human contact\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call navigated company directory but no human reached\n2026-04-07 Dial no answer, phone: +13856026685\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T17:32:45-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:42] Added to queue. Total in queue: 10 [2026-04-07 17:47:42] Webhook received: Contact ID 11127 [2026-04-07 17:47:42] Payload: { "from_number": "+14375237770", "to_number": "+17802173585", "retell_llm_dynamic_variables": { "first_name": "Justin", "last_name": "Belding", "full_name": "Justin Belding", "contact_id": "11127", "email": "justin.belding@fireball.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no conversation with contact\n2026 Apr 01 call reached voicemail for Justin Belding\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call forwarded to voicemail for Justin Baulding\n2026 Apr 07 call reached voicemail for Justin Baulding", "extension": "253", "toronto_current_time": "2026-04-07T17:32:44-04:00", "called_by": "Gil" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:42] Added to queue. Total in queue: 11 [2026-04-07 17:47:42] Webhook received: Contact ID 10392 [2026-04-07 17:47:42] Payload: { "from_number": "+14375237770", "to_number": "+17802134578", "retell_llm_dynamic_variables": { "first_name": "Carter", "last_name": "Antal", "full_name": "Carter Antal", "contact_id": "10392", "email": "carter.antal@alpac.ca", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T17:32:43-04:00", "called_by": "Valerie" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 17:47:42] Added to queue. Total in queue: 12 [2026-04-07 18:07:43] Webhook received: Contact ID 11357 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+17789087924", "retell_llm_dynamic_variables": { "first_name": "Craig", "last_name": "Moorhead", "full_name": "Craig Moorhead", "contact_id": "11357", "email": "craigm@northwestrubber.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail of Craig Moorhead\n2026 Apr 02 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 1 [2026-04-07 18:07:43] Webhook received: Contact ID 11352 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+17789870145", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Kajla", "full_name": "Debbie Kajla", "contact_id": "11352", "email": "dkajla@transourcefreightways.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 2 [2026-04-07 18:07:43] Webhook received: Contact ID 9889 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+16046680858", "retell_llm_dynamic_variables": { "first_name": "Anders", "last_name": "Hammerberg", "full_name": "Anders Hammerberg", "contact_id": "9889", "email": "anders.hammerberg@stemcell.com", "orgname": "", "bloc_notes_ac": "2026-03-31 dial busy, phone: +16046680858\n2026 Mar 31 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +16046680858\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:53-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 3 [2026-04-07 18:07:43] Webhook received: Contact ID 11672 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+16046394608", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Heine", "full_name": "Eric Heine", "contact_id": "11672", "email": "eheine@mercerint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 4 [2026-04-07 18:07:43] Webhook received: Contact ID 10266 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+14088230943", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Carter", "full_name": "Brian Carter", "contact_id": "10266", "email": "brian.carter@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 5 [2026-04-07 18:07:43] Webhook received: Contact ID 10008 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+12363170990", "retell_llm_dynamic_variables": { "first_name": "Audrey", "last_name": "Stadnik", "full_name": "Audrey Stadnik", "contact_id": "10008", "email": "astadnik@tundratechnical.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 voicemail reached, message left for Audrey regarding webinar invitation\n2026 Apr 02 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 6 [2026-04-07 18:07:43] Webhook received: Contact ID 10771 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+16048890580", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Rougeau", "full_name": "Derek Rougeau", "contact_id": "10771", "email": "derekrougeau@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 7 [2026-04-07 18:07:43] Webhook received: Contact ID 11394 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+16047636312", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Trotter", "full_name": "David Trotter", "contact_id": "11394", "email": "david.trotter@calabrio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 8 [2026-04-07 18:07:43] Webhook received: Contact ID 11312 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+17783720786", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Simmons", "full_name": "Eric Simmons", "contact_id": "11312", "email": "eric.simmons@recordpoint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact made\n2026 Apr 01 call reached voicemail, no message left", "extension": "206", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 9 [2026-04-07 18:07:43] Webhook received: Contact ID 11539 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+12063104931", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Feagler", "full_name": "Eric Feagler", "contact_id": "11539", "email": "eric.feagler@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact - no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 10 [2026-04-07 18:07:43] Webhook received: Contact ID 9378 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+17782291034", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Tennison", "full_name": "Eric Tennison", "contact_id": "9378", "email": "erict@xello.world", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 11 [2026-04-07 18:07:43] Webhook received: Contact ID 10734 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+13103218845", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Pasquali", "full_name": "David Pasquali", "contact_id": "10734", "email": "david.pasquali@stemcell.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 dial busy, phone: +16046757705", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 12 [2026-04-07 18:07:43] Webhook received: Contact ID 10310 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+15039399042", "retell_llm_dynamic_variables": { "first_name": "Bill", "last_name": "Seibert", "full_name": "Bill Seibert", "contact_id": "10310", "email": "bseibert@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 13 [2026-04-07 18:07:43] Webhook received: Contact ID 9247 [2026-04-07 18:07:43] Payload: { "from_number": "+14375237770", "to_number": "+19162130528", "retell_llm_dynamic_variables": { "first_name": "Erek", "last_name": "Bolton", "full_name": "Erek Bolton", "contact_id": "9247", "email": "ebolton@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:43] Added to queue. Total in queue: 14 [2026-04-07 18:07:44] Webhook received: Contact ID 11293 [2026-04-07 18:07:44] Payload: { "from_number": "+14375237770", "to_number": "+19499032544", "retell_llm_dynamic_variables": { "first_name": "Beau", "last_name": "Tucker", "full_name": "Beau Tucker", "contact_id": "11293", "email": "beau.tucker@puresource.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 agent unable to reach contact Beau Tucker, stuck in automated system\n2026 Mar 31 voicemail reached, Beau away from desk", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:44] Added to queue. Total in queue: 15 [2026-04-07 18:07:44] Webhook received: Contact ID 9724 [2026-04-07 18:07:44] Payload: { "from_number": "+14375237770", "to_number": "+16044094664", "retell_llm_dynamic_variables": { "first_name": "Harley", "last_name": "Cross", "full_name": "Harley Cross", "contact_id": "9724", "email": "harleyc@wesgar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Westgar directory, no human reached\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call to Wescar directory, no human reached", "extension": "", "toronto_current_time": "2026-04-02T16:52:49-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:44] Added to queue. Total in queue: 16 [2026-04-07 18:07:44] Webhook received: Contact ID 9683 [2026-04-07 18:07:44] Payload: { "from_number": "+14375237770", "to_number": "+17786785750", "retell_llm_dynamic_variables": { "first_name": "Greg", "last_name": "Strong", "full_name": "Greg Strong", "contact_id": "9683", "email": "gstrong@univerus.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +12078465914\n2026 Apr 02 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-02T16:52:51-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:44] Added to queue. Total in queue: 17 [2026-04-07 18:07:44] Webhook received: Contact ID 10406 [2026-04-07 18:07:44] Payload: { "from_number": "+14375237770", "to_number": "+14253511178", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Watkins", "full_name": "Catherine Watkins", "contact_id": "10406", "email": "catherine.watkins@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +14252796039", "extension": "", "toronto_current_time": "2026-04-02T16:52:50-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:07:44] Added to queue. Total in queue: 18 [2026-04-07 18:22:45] Webhook received: Contact ID 11394 [2026-04-07 18:22:45] Webhook received: Contact ID 10771 [2026-04-07 18:22:45] Payload: { "from_number": "+14375237770", "to_number": "+17637957681", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Trotter", "full_name": "David Trotter", "contact_id": "11394", "email": "david.trotter@calabrio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:45] Payload: { "from_number": "+14375237770", "to_number": "+18774368221", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Rougeau", "full_name": "Derek Rougeau", "contact_id": "10771", "email": "derekrougeau@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:45] Added to queue. Total in queue: 1 [2026-04-07 18:22:45] Added to queue. Total in queue: 2 [2026-04-07 18:22:46] Webhook received: Contact ID 11539 [2026-04-07 18:22:46] Payload: { "from_number": "+14375237770", "to_number": "+18887109976", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Feagler", "full_name": "Eric Feagler", "contact_id": "11539", "email": "eric.feagler@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact - no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:46] Added to queue. Total in queue: 3 [2026-04-07 18:22:46] Webhook received: Contact ID 9889 [2026-04-07 18:22:46] Payload: { "from_number": "+14375237770", "to_number": "+16046757980", "retell_llm_dynamic_variables": { "first_name": "Anders", "last_name": "Hammerberg", "full_name": "Anders Hammerberg", "contact_id": "9889", "email": "anders.hammerberg@stemcell.com", "orgname": "", "bloc_notes_ac": "2026-03-31 dial busy, phone: +16046680858\n2026 Mar 31 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +16046680858\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +16046680858", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:46] Added to queue. Total in queue: 4 [2026-04-07 18:22:47] Webhook received: Contact ID 11293 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+15198372140", "retell_llm_dynamic_variables": { "first_name": "Beau", "last_name": "Tucker", "full_name": "Beau Tucker", "contact_id": "11293", "email": "beau.tucker@puresource.ca", "orgname": "", "bloc_notes_ac": "2026 Mar 31 agent unable to reach contact Beau Tucker, stuck in automated system\n2026 Mar 31 voicemail reached, Beau away from desk\n2026 Apr 07 contact not available, voicemail reached, requested callback", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 5 [2026-04-07 18:22:47] Webhook received: Contact ID 9247 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+19058750708", "retell_llm_dynamic_variables": { "first_name": "Erek", "last_name": "Bolton", "full_name": "Erek Bolton", "contact_id": "9247", "email": "ebolton@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 6 [2026-04-07 18:22:47] Webhook received: Contact ID 10008 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14169157878", "retell_llm_dynamic_variables": { "first_name": "Audrey", "last_name": "Stadnik", "full_name": "Audrey Stadnik", "contact_id": "10008", "email": "astadnik@tundratechnical.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 voicemail reached, message left for Audrey regarding webinar invitation\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 7 [2026-04-07 18:22:47] Webhook received: Contact ID 9724 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16049429558", "retell_llm_dynamic_variables": { "first_name": "Harley", "last_name": "Cross", "full_name": "Harley Cross", "contact_id": "9724", "email": "harleyc@wesgar.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 outbound call to Westgar directory, no human reached\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 outbound call to Wescar directory, no human reached\n2026-04-07 Dial no answer, phone: +16044094664", "extension": "", "toronto_current_time": "2026-04-07T18:07:45-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 8 [2026-04-07 18:22:47] Webhook received: Contact ID 11312 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+14254531461", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Simmons", "full_name": "Eric Simmons", "contact_id": "11312", "email": "eric.simmons@recordpoint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no live contact made\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "206", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 9 [2026-04-07 18:22:47] Webhook received: Contact ID 10266 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+18882728429", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Carter", "full_name": "Brian Carter", "contact_id": "10266", "email": "brian.carter@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 10 [2026-04-07 18:22:47] Webhook received: Contact ID 11672 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16046841099", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Heine", "full_name": "Eric Heine", "contact_id": "11672", "email": "eheine@mercerint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 07 call forwarded to voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 11 [2026-04-07 18:22:47] Webhook received: Contact ID 10734 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16046757980", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Pasquali", "full_name": "David Pasquali", "contact_id": "10734", "email": "david.pasquali@stemcell.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 dial busy, phone: +16046757705\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 12 [2026-04-07 18:22:47] Webhook received: Contact ID 10310 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+16046399700", "retell_llm_dynamic_variables": { "first_name": "Bill", "last_name": "Seibert", "full_name": "Bill Seibert", "contact_id": "10310", "email": "bseibert@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:44-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 13 [2026-04-07 18:22:47] Webhook received: Contact ID 10406 [2026-04-07 18:22:47] Payload: { "from_number": "+14375237770", "to_number": "+18887109976", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Watkins", "full_name": "Catherine Watkins", "contact_id": "10406", "email": "catherine.watkins@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +14252796039\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:07:45-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:22:47] Added to queue. Total in queue: 14 [2026-04-07 18:37:46] Webhook received: Contact ID 9247 [2026-04-07 18:37:46] Webhook received: Contact ID 9889 [2026-04-07 18:37:46] Payload: { "from_number": "+14375237770", "to_number": "+16782241452", "retell_llm_dynamic_variables": { "first_name": "Erek", "last_name": "Bolton", "full_name": "Erek Bolton", "contact_id": "9247", "email": "ebolton@traffix.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:46] Payload: { "from_number": "+14375237770", "to_number": "+14157934680", "retell_llm_dynamic_variables": { "first_name": "Anders", "last_name": "Hammerberg", "full_name": "Anders Hammerberg", "contact_id": "9889", "email": "anders.hammerberg@stemcell.com", "orgname": "", "bloc_notes_ac": "2026-03-31 dial busy, phone: +16046680858\n2026 Mar 31 call reached voicemail, no message left\n2026-04-02 dial busy, phone: +16046680858\n2026 Apr 02 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no message left\n2026-04-07 dial busy, phone: +16046680858\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:22:47-04:00", "called_by": "" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:46] Added to queue. Total in queue: 1 [2026-04-07 18:37:46] Webhook received: Contact ID 10771 [2026-04-07 18:37:46] Added to queue. Total in queue: 2 [2026-04-07 18:37:46] Payload: { "from_number": "+14375237770", "to_number": "+16048127733", "retell_llm_dynamic_variables": { "first_name": "Derek", "last_name": "Rougeau", "full_name": "Derek Rougeau", "contact_id": "10771", "email": "derekrougeau@geotab.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached automated system, no human interaction", "extension": "", "toronto_current_time": "2026-04-07T18:22:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:46] Added to queue. Total in queue: 3 [2026-04-07 18:37:46] Webhook received: Contact ID 10734 [2026-04-07 18:37:46] Payload: { "from_number": "+14375237770", "to_number": "+16046757705", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Pasquali", "full_name": "David Pasquali", "contact_id": "10734", "email": "david.pasquali@stemcell.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026-04-01 dial busy, phone: +16046757705\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:46] Added to queue. Total in queue: 4 [2026-04-07 18:37:47] Webhook received: Contact ID 11394 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+160421512", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Trotter", "full_name": "David Trotter", "contact_id": "11394", "email": "david.trotter@calabrio.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no contact made", "extension": "", "toronto_current_time": "2026-04-07T18:22:46-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 5 [2026-04-07 18:37:47] Webhook received: Contact ID 10008 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+17788094223", "retell_llm_dynamic_variables": { "first_name": "Audrey", "last_name": "Stadnik", "full_name": "Audrey Stadnik", "contact_id": "10008", "email": "astadnik@tundratechnical.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 voicemail reached, message left for Audrey regarding webinar invitation\n2026 Apr 02 call reached voicemail, no human answered\n2026 Apr 07 call reached voicemail, no human answered\n2026 Apr 07 outbound call to Tundra recruitment company, no human reached, call ended after invalid entries", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 6 [2026-04-07 18:37:47] Webhook received: Contact ID 11672 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+17783895576", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Heine", "full_name": "Eric Heine", "contact_id": "11672", "email": "eheine@mercerint.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no human interaction\n2026 Apr 07 call forwarded to voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 7 [2026-04-07 18:37:47] Webhook received: Contact ID 10406 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+14252796039", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Watkins", "full_name": "Catherine Watkins", "contact_id": "10406", "email": "catherine.watkins@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026-04-01 Dial no answer, phone: +14252796039\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human answered", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 8 [2026-04-07 18:37:47] Webhook received: Contact ID 10266 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+14083244999", "retell_llm_dynamic_variables": { "first_name": "Brian", "last_name": "Carter", "full_name": "Brian Carter", "contact_id": "10266", "email": "brian.carter@arcticwolf.com", "orgname": "", "bloc_notes_ac": "2026 Mar 31 call reached voicemail, no message left\n2026 Mar 31 call reached voicemail, no human answered\n2026 Mar 31 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no engineer available to take the call", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 9 [2026-04-07 18:37:47] Webhook received: Contact ID 10310 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+15039601578", "retell_llm_dynamic_variables": { "first_name": "Bill", "last_name": "Seibert", "full_name": "Bill Seibert", "contact_id": "10310", "email": "bseibert@copperleaf.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 01 call reached voicemail, no message left\n2026 Apr 07 reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no message left", "extension": "", "toronto_current_time": "2026-04-07T18:22:48-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 10 [2026-04-07 18:37:47] Webhook received: Contact ID 11539 [2026-04-07 18:37:47] Payload: { "from_number": "+14375237770", "to_number": "+17206468371", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Feagler", "full_name": "Eric Feagler", "contact_id": "11539", "email": "eric.feagler@1password.com", "orgname": "", "bloc_notes_ac": "2026 Apr 01 call reached voicemail, no message left\n2026 Apr 02 call reached voicemail, no live contact - no message left\n2026 Apr 07 call reached voicemail, no message left\n2026 Apr 07 call reached voicemail, no human contact", "extension": "", "toronto_current_time": "2026-04-07T18:22:47-04:00", "called_by": "Payam" }, "override_agent_id": "agent_18c488a21ddd407e534a1c76eb" } [2026-04-07 18:37:47] Added to queue. Total in queue: 11