========================================
📞 Retell Post-Call Webhook
🕒 2026-03-24 17:05:58
----------------------------------------
RAW:
{"event":"call_analyzed","call":{"call_id":"call_1f8ee9fa3a4ecbdd534a4d6ddce","call_type":"phone_call","agent_id":"agent_ab0fa2aefface61b8967aae1b7","agent_version":6,"agent_name":"ATM Webinar 3 HR","retell_llm_dynamic_variables":{"first_name":"Tri","last_name":"Ly","full_name":"Tri Ly","contact_id":"3143","email":"tri@directobjective.ca","orgname":"","bloc_notes_ac":"","extension":"","toronto_current_time":"2026-03-24T16:55:01-04:00"},"custom_sip_headers":{"X-RetellAI-Direction":"Outbound","X-RetellAI-CallId":"call_1f8ee9fa3a4ecbdd534a4d6ddce","X-RetellAI-SipTraceId":"call_1f8ee9fa3a4ecbdd534a4d6ddce","X-RetellAI-OrgId":"org_LT7kvkmEZAPNpJhx","Route":"<sip:18.98.16.121;lr>"},"call_status":"ended","start_timestamp":1774386310937,"end_timestamp":1774386353292,"duration_ms":42355,"transcript":"Agent: Hello, may I please speak with Tri?\nUser: Yes, ma'am. \nAgent: Hello Tri. My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically designed for HR professionals like you.\n\nWe’re hosting a free live webinar \nUser: No. \nAgent: for HR professionals on April 8th, called \"How to \nUser: No. No. I I I I'm I'm not in in that. So, yeah, you need to \nAgent: Thank you for letting me know, Tri. May I ask why you’re not interested?\nUser: No. I just don't want to. Bye bye. \nAgent: Thank you for taking the time to speak with me today. Goodbye.\n","transcript_object":[{"role":"agent","content":"Hello, may I please speak with Tri?","words":[{"word":"Hello, ","start":0.931,"end":1.256},{"word":"may ","start":1.256,"end":1.395},{"word":"I ","start":1.395,"end":1.488},{"word":"please ","start":1.488,"end":1.709},{"word":"speak ","start":1.709,"end":1.941},{"word":"with ","start":1.941,"end":2.092},{"word":"Tri?","start":2.092,"end":2.626}],"metadata":{"response_id":0}},{"role":"user","content":"Yes, ma'am. ","words":[{"word":"Yes, ","start":4.902,"end":5.222},{"word":"ma'am. ","start":5.222,"end":5.5419995}]},{"role":"agent","content":"Hello Tri. My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically designed for HR professionals like you.\n\nWe’re hosting a free live webinar ","words":[{"word":"Hello ","start":6.829,"end":7.131},{"word":"Tri.","start":7.131,"end":7.688},{"word":" My ","start":7.71125,"end":7.87425},{"word":"name ","start":7.87425,"end":8.06025},{"word":"is ","start":8.06025,"end":8.23425},{"word":"Ellen, ","start":8.23425,"end":8.61725},{"word":"and ","start":8.61725,"end":8.77925},{"word":"I’m ","start":8.77925,"end":8.90725},{"word":"calling ","start":8.90725,"end":9.24425},{"word":"on ","start":9.24425,"end":9.36025},{"word":"behalf ","start":9.36025,"end":9.73125},{"word":"of ","start":9.73125,"end":9.89425},{"word":"AtmanCo ","start":9.89425,"end":10.61425},{"word":"to ","start":10.61425,"end":10.76525},{"word":"invite ","start":10.76525,"end":11.12525},{"word":"you ","start":11.12525,"end":11.31025},{"word":"to ","start":11.31025,"end":11.50825},{"word":"our ","start":11.50825,"end":11.69325},{"word":"upcoming ","start":11.69325,"end":12.20425},{"word":"free ","start":12.20425,"end":12.46025},{"word":"webinar, ","start":12.46025,"end":13.35425},{"word":"specifically ","start":13.35425,"end":13.99225},{"word":"designed ","start":13.99225,"end":14.41025},{"word":"for ","start":14.41025,"end":14.60825},{"word":"HR ","start":14.60825,"end":15.04925},{"word":"professionals ","start":15.04925,"end":15.73425},{"word":"like ","start":15.73425,"end":15.98925},{"word":"you.","start":15.98925,"end":16.46525},{"word":"\n\nWe’re ","start":16.477375,"end":16.686375},{"word":"hosting ","start":16.686375,"end":17.022375},{"word":"a ","start":17.022375,"end":17.104375},{"word":"free ","start":17.104375,"end":17.313375},{"word":"live ","start":17.313375,"end":17.556375},{"word":"webinar ","start":17.556375,"end":17.974375}],"metadata":{"response_id":2}},{"role":"user","content":"No. ","words":[{"word":"No. ","start":18.051999,"end":18.372}]},{"role":"agent","content":"for HR professionals on April 8th, called \"How to ","words":[{"word":"for ","start":17.974375,"end":18.137375},{"word":"HR ","start":18.137375,"end":18.450375},{"word":"professionals ","start":18.450375,"end":19.112375},{"word":"on ","start":19.112375,"end":19.321375},{"word":"April ","start":19.321375,"end":19.658375},{"word":"8th, ","start":19.658375,"end":19.936375},{"word":"called ","start":19.936375,"end":20.470375},{"word":"\"How ","start":20.470375,"end":20.761375},{"word":"to ","start":20.761375,"end":20.865375}],"metadata":{"response_id":2}},{"role":"user","content":"No. No. I I I I'm I'm not in in that. So, yeah, you need to ","words":[{"word":"No. ","start":20.662,"end":21.221999999999998},{"word":"No. ","start":21.221999999999998,"end":21.462},{"word":"I ","start":21.462,"end":21.622},{"word":"I ","start":21.622,"end":21.782},{"word":"I ","start":21.782,"end":22.022},{"word":"I'm ","start":21.942,"end":22.182},{"word":"I'm ","start":22.182,"end":22.421999999999997},{"word":"not ","start":22.421999999999997,"end":22.502},{"word":"in ","start":22.502,"end":22.662},{"word":"in ","start":23.072,"end":23.551999},{"word":"that. ","start":23.551999,"end":24.111998},{"word":"So, ","start":24.112,"end":24.671999999999997},{"word":"yeah, ","start":24.752,"end":25.151999999999997},{"word":"you ","start":25.151999999999997,"end":25.232},{"word":"need ","start":25.631998999999997,"end":25.791999999999998},{"word":"to ","start":25.791999999999998,"end":25.951999999999998}]},{"role":"agent","content":"Thank you for letting me know, Tri. May I ask why you’re not interested?","words":[{"word":"Thank ","start":29.746,"end":30.001},{"word":"you ","start":30.001,"end":30.117},{"word":"for ","start":30.117,"end":30.245},{"word":"letting ","start":30.245,"end":30.489},{"word":"me ","start":30.489,"end":30.582},{"word":"know, ","start":30.582,"end":30.779},{"word":"Tri.","start":30.779,"end":31.418},{"word":" May ","start":31.452708251953126,"end":31.672708251953125},{"word":"I ","start":31.672708251953125,"end":31.800708251953125},{"word":"ask ","start":31.800708251953125,"end":32.114708251953125},{"word":"why ","start":32.114708251953125,"end":32.276708251953124},{"word":"you’re ","start":32.276708251953124,"end":32.48570825195313},{"word":"not ","start":32.48570825195313,"end":32.636708251953124},{"word":"interested?","start":32.636708251953124,"end":33.367708251953125}],"metadata":{"response_id":5}},{"role":"user","content":"No. I just don't want to. Bye bye. ","words":[{"word":"No. ","start":36.741997,"end":36.982},{"word":"I ","start":36.982,"end":37.141999999999996},{"word":"just ","start":37.141999999999996,"end":37.302},{"word":"don't ","start":37.302,"end":37.461999999999996},{"word":"want ","start":37.461999999999996,"end":37.622},{"word":"to. ","start":37.622,"end":37.861996},{"word":"Bye ","start":37.861996,"end":37.942},{"word":"bye. ","start":37.942,"end":38.101998}]},{"role":"agent","content":"Thank you for taking the time to speak with me today. Goodbye.","words":[{"word":"Thank ","start":39.381,"end":39.683},{"word":"you ","start":39.683,"end":39.81},{"word":"for ","start":39.81,"end":39.961},{"word":"taking ","start":39.961,"end":40.263},{"word":"the ","start":40.263,"end":40.356},{"word":"time ","start":40.356,"end":40.542},{"word":"to ","start":40.542,"end":40.635},{"word":"speak ","start":40.635,"end":40.879},{"word":"with ","start":40.879,"end":41.041},{"word":"me ","start":41.041,"end":41.146},{"word":"today. 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My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically designed for HR professionals like you.\n\nWe’re hosting a free live webinar ","words":[{"word":"Hello ","start":6.829,"end":7.131},{"word":"Tri.","start":7.131,"end":7.688},{"word":" My ","start":7.71125,"end":7.87425},{"word":"name ","start":7.87425,"end":8.06025},{"word":"is ","start":8.06025,"end":8.23425},{"word":"Ellen, ","start":8.23425,"end":8.61725},{"word":"and ","start":8.61725,"end":8.77925},{"word":"I’m ","start":8.77925,"end":8.90725},{"word":"calling ","start":8.90725,"end":9.24425},{"word":"on ","start":9.24425,"end":9.36025},{"word":"behalf ","start":9.36025,"end":9.73125},{"word":"of ","start":9.73125,"end":9.89425},{"word":"AtmanCo ","start":9.89425,"end":10.61425},{"word":"to ","start":10.61425,"end":10.76525},{"word":"invite ","start":10.76525,"end":11.12525},{"word":"you ","start":11.12525,"end":11.31025},{"word":"to ","start":11.31025,"end":11.50825},{"word":"our ","start":11.50825,"end":11.69325},{"word":"upcoming ","start":11.69325,"end":12.20425},{"word":"free ","start":12.20425,"end":12.46025},{"word":"webinar, ","start":12.46025,"end":13.35425},{"word":"specifically ","start":13.35425,"end":13.99225},{"word":"designed ","start":13.99225,"end":14.41025},{"word":"for ","start":14.41025,"end":14.60825},{"word":"HR ","start":14.60825,"end":15.04925},{"word":"professionals ","start":15.04925,"end":15.73425},{"word":"like ","start":15.73425,"end":15.98925},{"word":"you.","start":15.98925,"end":16.46525},{"word":"\n\nWe’re ","start":16.477375,"end":16.686375},{"word":"hosting ","start":16.686375,"end":17.022375},{"word":"a ","start":17.022375,"end":17.104375},{"word":"free ","start":17.104375,"end":17.313375},{"word":"live ","start":17.313375,"end":17.556375},{"word":"webinar ","start":17.556375,"end":17.974375}],"metadata":{"response_id":2}},{"role":"user","content":"No. ","words":[{"word":"No. ","start":18.051999,"end":18.372}]},{"role":"agent","content":"for HR professionals on April 8th, called \"How to ","words":[{"word":"for ","start":17.974375,"end":18.137375},{"word":"HR ","start":18.137375,"end":18.450375},{"word":"professionals ","start":18.450375,"end":19.112375},{"word":"on ","start":19.112375,"end":19.321375},{"word":"April ","start":19.321375,"end":19.658375},{"word":"8th, ","start":19.658375,"end":19.936375},{"word":"called ","start":19.936375,"end":20.470375},{"word":"\"How ","start":20.470375,"end":20.761375},{"word":"to ","start":20.761375,"end":20.865375}],"metadata":{"response_id":2}},{"role":"user","content":"No. No. I I I I'm I'm not in in that. So, yeah, you need to ","words":[{"word":"No. ","start":20.662,"end":21.221999999999998},{"word":"No. ","start":21.221999999999998,"end":21.462},{"word":"I ","start":21.462,"end":21.622},{"word":"I ","start":21.622,"end":21.782},{"word":"I ","start":21.782,"end":22.022},{"word":"I'm ","start":21.942,"end":22.182},{"word":"I'm ","start":22.182,"end":22.421999999999997},{"word":"not ","start":22.421999999999997,"end":22.502},{"word":"in ","start":22.502,"end":22.662},{"word":"in ","start":23.072,"end":23.551999},{"word":"that. ","start":23.551999,"end":24.111998},{"word":"So, ","start":24.112,"end":24.671999999999997},{"word":"yeah, ","start":24.752,"end":25.151999999999997},{"word":"you ","start":25.151999999999997,"end":25.232},{"word":"need ","start":25.631998999999997,"end":25.791999999999998},{"word":"to ","start":25.791999999999998,"end":25.951999999999998}]},{"role":"agent","content":"Thank you for letting me know, Tri. May I ask why you’re not interested?","words":[{"word":"Thank ","start":29.746,"end":30.001},{"word":"you ","start":30.001,"end":30.117},{"word":"for ","start":30.117,"end":30.245},{"word":"letting ","start":30.245,"end":30.489},{"word":"me ","start":30.489,"end":30.582},{"word":"know, ","start":30.582,"end":30.779},{"word":"Tri.","start":30.779,"end":31.418},{"word":" May ","start":31.452708251953126,"end":31.672708251953125},{"word":"I ","start":31.672708251953125,"end":31.800708251953125},{"word":"ask ","start":31.800708251953125,"end":32.114708251953125},{"word":"why ","start":32.114708251953125,"end":32.276708251953124},{"word":"you’re ","start":32.276708251953124,"end":32.48570825195313},{"word":"not ","start":32.48570825195313,"end":32.636708251953124},{"word":"interested?","start":32.636708251953124,"end":33.367708251953125}],"metadata":{"response_id":5}},{"role":"user","content":"No. I just don't want to. Bye bye. 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----------------------------------------
EVENT: call_analyzed
CONTACT ID: 3143
CALL ID: call_1f8ee9fa3a4ecbdd534a4d6ddce
EMAIL2 (collected): NULL
FIELD 76 → HTTP 200
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FIELD 77 → HTTP 200
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FIELD 36 → HTTP 200
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FIELD 38 → HTTP 200
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FIELD 88 → HTTP 201
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FIELD 89 → HTTP 201
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FIELD 90 → HTTP 201
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FIELD 91 → HTTP 201
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FIELD 92 → HTTP 201
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