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📞 Retell Post-Call Webhook
🕒 2026-03-26 16:41:29
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My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically designed for HR professionals like you.\n\nWe’re hosting a free live webinar for HR professionals on April 8th, called \"How to Lead the Sales Transformation for Better Results.” I’m confident that you are aware of the dramatic changes in the sales process lately and the fact that your sales team needs to adjust. This webinar is designed to help HR professionals assist sales leaders in leveraging their teams' potential to reach better performance, despite all the changes. In the webinar, we’ll demonstrate how this can be done by putting the right people in the right roles, upskilling them with advanced AI tools, and offering them guidance on better team, manager-employee, and culture fit. May I reserve your spot? It’s completely free.\nUser: I don't think so. I don't have time. Sorry. \nAgent: It’s only going to take one minute of your time. 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I don't have time. Sorry. ","words":[{"word":"I ","start":55.875,"end":56.195},{"word":"don't ","start":56.195,"end":56.434999999999995},{"word":"think ","start":56.434999999999995,"end":56.595},{"word":"so. ","start":56.705,"end":57.025},{"word":"I ","start":57.025,"end":57.105},{"word":"don't ","start":57.105,"end":57.265},{"word":"have ","start":57.265,"end":57.425},{"word":"time. ","start":57.425,"end":57.824999999999996},{"word":"Sorry. ","start":57.824999999999996,"end":57.985}]},{"role":"agent","content":"It’s only going to take one minute of your time. But if you don’t have time right now, I can call another time.When would be the best time for me to call you back?","words":[{"word":"It’s ","start":59.396,"end":59.628},{"word":"only ","start":59.628,"end":59.849},{"word":"going ","start":59.849,"end":59.988},{"word":"to ","start":59.988,"end":60.069},{"word":"take ","start":60.069,"end":60.36},{"word":"one ","start":60.36,"end":60.557},{"word":"minute ","start":60.557,"end":60.824},{"word":"of ","start":60.824,"end":60.928},{"word":"your ","start":60.928,"end":61.079},{"word":"time.","start":61.079,"end":61.613},{"word":" But ","start":61.65941674804687,"end":61.78741674804687},{"word":"if ","start":61.78741674804687,"end":61.868416748046876},{"word":"you ","start":61.868416748046876,"end":61.98541674804687},{"word":"don’t ","start":61.98541674804687,"end":62.19341674804687},{"word":"have ","start":62.19341674804687,"end":62.344416748046875},{"word":"time ","start":62.344416748046875,"end":62.55341674804688},{"word":"right ","start":62.55341674804688,"end":62.728416748046875},{"word":"now, ","start":62.728416748046875,"end":62.93741674804688},{"word":"I ","start":62.93741674804688,"end":63.064416748046874},{"word":"can ","start":63.064416748046874,"end":63.262416748046874},{"word":"call ","start":63.262416748046874,"end":63.57541674804688},{"word":"another ","start":63.57541674804688,"end":63.97041674804687},{"word":"time.","start":63.97041674804687,"end":64.49241674804688},{"word":"When ","start":64.52770825195313,"end":64.75970825195313},{"word":"would ","start":64.75970825195313,"end":64.98070825195313},{"word":"be ","start":64.98070825195313,"end":65.08470825195313},{"word":"the ","start":65.08470825195313,"end":65.18970825195312},{"word":"best ","start":65.18970825195312,"end":65.40970825195312},{"word":"time ","start":65.40970825195312,"end":65.61870825195312},{"word":"for ","start":65.61870825195312,"end":65.75770825195312},{"word":"me ","start":65.75770825195312,"end":65.86270825195312},{"word":"to ","start":65.86270825195312,"end":65.95570825195313},{"word":"call ","start":65.95570825195313,"end":66.17570825195313},{"word":"you ","start":66.17570825195313,"end":66.31570825195313},{"word":"back?","start":66.31570825195313,"end":66.86070825195313}],"metadata":{"response_id":5}}],"transcript_with_tool_calls":[{"role":"agent","content":"Hello, may I please speak with Gil?","words":[{"word":"Hello, ","start":1.155,"end":1.526},{"word":"may ","start":1.526,"end":1.677},{"word":"I ","start":1.677,"end":1.747},{"word":"please ","start":1.747,"end":2.014},{"word":"speak ","start":2.014,"end":2.258},{"word":"with ","start":2.258,"end":2.42},{"word":"Gil?","start":2.42,"end":2.92}],"metadata":{"response_id":0}},{"role":"user","content":"Hello. 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----------------------------------------
EVENT: call_analyzed
CONTACT ID: 102
CALL ID: call_12c26cd0690835f17ab83c0f54b
EMAIL2 (collected): NULL
FIELD 76 → HTTP 200
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FIELD 77 → HTTP 200
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FIELD 36 → HTTP 201
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FIELD 38 → HTTP 201
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FIELD 88 → HTTP 201
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FIELD 89 → HTTP 201
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FIELD 90 → HTTP 201
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FIELD 91 → HTTP 201
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FIELD 92 → HTTP 201
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========================================

========================================
📞 Retell Post-Call Webhook
🕒 2026-03-26 17:00:29
----------------------------------------
RAW:
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","words":[{"word":"Hello? ","start":1.834,"end":2.234}]},{"role":"agent","content":"please speak with Gil?","words":[{"word":"please ","start":1.727,"end":1.959},{"word":"speak ","start":1.959,"end":2.168},{"word":"with ","start":2.168,"end":2.319},{"word":"Gil?","start":2.319,"end":2.806}],"metadata":{"response_id":0}},{"role":"user","content":"Hi. ","words":[{"word":"Hi. ","start":4.224,"end":4.704}]},{"role":"agent","content":"Hello, am I speaking ","words":[{"word":"Hello, ","start":3.978,"end":4.338},{"word":"am ","start":4.338,"end":4.477},{"word":"I ","start":4.477,"end":4.547},{"word":"speaking ","start":4.547,"end":4.872}],"metadata":{"response_id":1}},{"role":"user","content":"This is Greg speaking. ","words":[{"word":"This ","start":4.704,"end":5.024},{"word":"is ","start":5.024,"end":5.264},{"word":"Greg ","start":5.264,"end":5.584},{"word":"speaking. ","start":5.584,"end":5.824}]},{"role":"agent","content":"Thank you, Greg. May I please speak with Gil Gruber?","words":[{"word":"Thank ","start":6.706,"end":6.961},{"word":"you, ","start":6.961,"end":7.089},{"word":"Greg.","start":7.089,"end":7.635},{"word":" May ","start":7.680666748046875,"end":7.855666748046875},{"word":"I ","start":7.855666748046875,"end":7.947666748046875},{"word":"please ","start":7.947666748046875,"end":8.203666748046874},{"word":"speak ","start":8.203666748046874,"end":8.423666748046875},{"word":"with ","start":8.423666748046875,"end":8.586666748046875},{"word":"Gil ","start":8.586666748046875,"end":8.795666748046875},{"word":"Gruber?","start":8.795666748046875,"end":9.399666748046876}],"metadata":{"response_id":3}},{"role":"user","content":"This is Gil. ","words":[{"word":"This ","start":10.334,"end":10.654},{"word":"is ","start":10.654,"end":10.813999999999998},{"word":"Gil. ","start":10.813999999999998,"end":11.214001}]},{"role":"agent","content":"Hello Gil. My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically ","words":[{"word":"Hello ","start":13.043,"end":13.379},{"word":"Gil.","start":13.379,"end":13.937},{"word":" My ","start":13.982666748046874,"end":14.157666748046875},{"word":"name ","start":14.157666748046875,"end":14.366666748046875},{"word":"is ","start":14.366666748046875,"end":14.528666748046875},{"word":"Ellen, ","start":14.528666748046875,"end":14.958666748046875},{"word":"and ","start":14.958666748046875,"end":15.143666748046876},{"word":"I’m ","start":15.143666748046876,"end":15.318666748046875},{"word":"calling ","start":15.318666748046875,"end":15.677666748046875},{"word":"on ","start":15.677666748046875,"end":15.805666748046875},{"word":"behalf ","start":15.805666748046875,"end":16.223666748046874},{"word":"of ","start":16.223666748046874,"end":16.397666748046873},{"word":"AtmanCo ","start":16.397666748046873,"end":17.013666748046877},{"word":"to ","start":17.013666748046877,"end":17.152666748046876},{"word":"invite ","start":17.152666748046876,"end":17.454666748046876},{"word":"you ","start":17.454666748046876,"end":17.582666748046876},{"word":"to ","start":17.582666748046876,"end":17.698666748046875},{"word":"our ","start":17.698666748046875,"end":17.860666748046874},{"word":"upcoming ","start":17.860666748046874,"end":18.383666748046874},{"word":"free ","start":18.383666748046874,"end":18.696666748046876},{"word":"webinar, ","start":18.696666748046876,"end":19.451666748046875},{"word":"specifically ","start":19.451666748046875,"end":20.171666748046874}],"metadata":{"response_id":4}},{"role":"user","content":"Sorry. On behalf of who? ","words":[{"word":"Sorry. ","start":20.004,"end":20.404},{"word":"On ","start":20.404,"end":20.643999},{"word":"behalf ","start":20.643999,"end":21.044},{"word":"of ","start":21.044,"end":21.364},{"word":"who? ","start":21.364,"end":21.604}]},{"role":"agent","content":"I’m calling on behalf of AtmanCo. This is a ","words":[{"word":"I’m ","start":23.005,"end":23.226},{"word":"calling ","start":23.226,"end":23.528},{"word":"on ","start":23.528,"end":23.632},{"word":"behalf ","start":23.632,"end":23.922},{"word":"of ","start":23.922,"end":24.05},{"word":"AtmanCo.","start":24.05,"end":24.886},{"word":" This ","start":24.931916748046874,"end":25.140916748046877},{"word":"is ","start":25.140916748046877,"end":25.291916748046877},{"word":"a ","start":25.291916748046877,"end":25.396916748046873}],"metadata":{"response_id":5}},{"role":"user","content":"Who is ","words":[{"word":"Who ","start":25.803999,"end":26.123998},{"word":"is ","start":26.123998,"end":26.364}]},{"role":"agent","content":"professional outreach ","words":[{"word":"professional ","start":25.396916748046873,"end":26.034916748046875},{"word":"outreach ","start":26.034916748046875,"end":26.499916748046875}],"metadata":{"response_id":5}},{"role":"user","content":"that? ","words":[{"word":"that? 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I'm not interested. ","words":[{"word":"sorry. ","start":45.164003,"end":45.564},{"word":"I'm ","start":45.564,"end":45.804003},{"word":"not ","start":45.804003,"end":46.044000000000004},{"word":"interested. ","start":46.044000000000004,"end":46.284002}]},{"role":"agent","content":"Thank you for letting me know. May I ask why you’re not interested?","words":[{"word":"Thank ","start":48.175,"end":48.454},{"word":"you ","start":48.454,"end":48.582},{"word":"for ","start":48.582,"end":48.721},{"word":"letting ","start":48.721,"end":48.953},{"word":"me ","start":48.953,"end":49.046},{"word":"know.","start":49.046,"end":49.534},{"word":" May ","start":49.545625,"end":49.777625},{"word":"I ","start":49.777625,"end":49.939625},{"word":"ask ","start":49.939625,"end":50.288625},{"word":"why ","start":50.288625,"end":50.497625},{"word":"you’re ","start":50.497625,"end":50.706625},{"word":"not ","start":50.706625,"end":50.868625},{"word":"interested?","start":50.868625,"end":51.623625}],"metadata":{"response_id":8}},{"role":"user","content":"I don't have time. Sorry. ","words":[{"word":"I ","start":52.554,"end":52.794000000000004},{"word":"don't ","start":52.794000000000004,"end":53.034},{"word":"have ","start":53.034,"end":53.194},{"word":"time. ","start":53.194,"end":53.513998},{"word":"Sorry. 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----------------------------------------
EVENT: call_analyzed
CONTACT ID: 102
CALL ID: call_30dc2a1c6cb57ba6afb0b46e895
EMAIL2 (collected): NULL
FIELD 76 → HTTP 200
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FIELD 77 → HTTP 200
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FIELD 36 → HTTP 200
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FIELD 38 → HTTP 200
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FIELD 88 → HTTP 200
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FIELD 89 → HTTP 200
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FIELD 90 → HTTP 200
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FIELD 91 → HTTP 200
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FIELD 92 → HTTP 200
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========================================

========================================
📞 Retell Post-Call Webhook
🕒 2026-03-26 17:17:15
----------------------------------------
RAW:
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This is Gil speaking. \nAgent: Hello Gil. My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically designed for HR professionals like you.\n\nI’m confident that you are aware of the dramatic changes in the sales process \nUser: I'm \nAgent: lately and \nUser: sorry. Who are you? \nAgent: My name is Ellen, and I’m calling on behalf of AtmanCo. This is a professional \nUser: Who \nAgent: outreach \nUser: is Admango? \nAgent: I’m calling on behalf of AtmanCo, not Admango. AtmanCo has been working with HR professionals like you for the past 20 years. Our multi-dimensional assessment platform provides insights for the entire employee and leadership lifecycle for better job fit, manager fit, team fit, and culture fit.\n\nWould you like to hear more about the upcoming free webinar?\nUser: It What is the webinar regarding? \nAgent: Absolutely. The webinar is called \"How to Lead the Sales Transformation for Better Results.\" It’s designed to help HR professionals assist sales \nUser: I'm \nAgent: leaders in leveraging \nUser: sorry. I don't have time now. \nAgent: It’s only going to take one minute of your time. But if you don’t have time right now, I can call another time.\n\nWhen would be the best time for me to call you back?\nUser: No. If it's only one minute, go ahead, please. \nAgent: Thank you, I appreciate it.\n\nI’m confident that you are aware of the dramatic changes in the sales process lately and the fact that your sales team needs to adjust. So, we’re hosting a live webinar on April 8th, called \"How to Lead the Sales Transformation for Better Results.\" This webinar is designed to help HR professionals assist sales leaders in leveraging their teams' potential to reach better performance, despite all the changes.\n\nIn the webinar, we’ll demonstrate how this can be done by putting the right people in the right roles, upskilling them with advanced AI tools, and \nUser: And \nAgent: offering them \nUser: who's the speaker? \nAgent: The speaker is Bruno Seguin from Halifax Consulting. The session will also be moderated \nUser: Sorry. The \nAgent: by Peter Ferreira \nUser: speaker is who? \nAgent: The speaker is Bruno Seguin from Halifax Consulting. Would you like me to \nUser: Okay. \nAgent: spell the name for you?\nUser: No. No. And who is Halifax Consulting? 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But if you don’t have time right now, I can call another time.\n\nWhen would be the best time for me to call you back?","words":[{"word":"It’s ","start":68.191,"end":68.389},{"word":"only ","start":68.389,"end":68.586},{"word":"going ","start":68.586,"end":68.772},{"word":"to ","start":68.772,"end":68.865},{"word":"take ","start":68.865,"end":69.202},{"word":"one ","start":69.202,"end":69.387},{"word":"minute ","start":69.387,"end":69.654},{"word":"of ","start":69.654,"end":69.759},{"word":"your ","start":69.759,"end":69.933},{"word":"time.","start":69.933,"end":70.56},{"word":" But ","start":70.605875,"end":70.733875},{"word":"if ","start":70.733875,"end":70.838875},{"word":"you ","start":70.838875,"end":70.965875},{"word":"don’t ","start":70.965875,"end":71.139875},{"word":"have ","start":71.139875,"end":71.290875},{"word":"time ","start":71.290875,"end":71.476875},{"word":"right ","start":71.476875,"end":71.650875},{"word":"now, ","start":71.650875,"end":71.836875},{"word":"I ","start":71.836875,"end":71.941875},{"word":"can ","start":71.941875,"end":72.115875},{"word":"call ","start":72.115875,"end":72.335875},{"word":"another ","start":72.335875,"end":72.649875},{"word":"time.","start":72.649875,"end":73.067875},{"word":"\n\nWhen ","start":73.113625,"end":73.311625},{"word":"would ","start":73.311625,"end":73.508625},{"word":"be ","start":73.508625,"end":73.624625},{"word":"the ","start":73.624625,"end":73.752625},{"word":"best ","start":73.752625,"end":74.007625},{"word":"time ","start":74.007625,"end":74.298625},{"word":"for ","start":74.298625,"end":74.472625},{"word":"me ","start":74.472625,"end":74.600625},{"word":"to ","start":74.600625,"end":74.692625},{"word":"call ","start":74.692625,"end":74.913625},{"word":"you ","start":74.913625,"end":75.041625},{"word":"back?","start":75.041625,"end":75.482625}],"metadata":{"response_id":9}},{"role":"user","content":"No. If it's only one minute, go ahead, please. 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","words":[{"word":"who's ","start":112.623004,"end":113.023},{"word":"the ","start":113.023,"end":113.183},{"word":"speaker? ","start":113.183,"end":113.503}]},{"role":"agent","content":"The speaker is Bruno Seguin from Halifax Consulting. The session will also be moderated ","words":[{"word":"The ","start":114.901,"end":115.075},{"word":"speaker ","start":115.075,"end":115.528},{"word":"is ","start":115.528,"end":115.691},{"word":"Bruno ","start":115.691,"end":116.051},{"word":"Seguin ","start":116.051,"end":116.538},{"word":"from ","start":116.538,"end":116.736},{"word":"Halifax ","start":116.736,"end":117.27},{"word":"Consulting.","start":117.27,"end":118.024},{"word":" The ","start":118.04733325195312,"end":118.22133325195313},{"word":"session ","start":118.22133325195313,"end":118.51233325195312},{"word":"will ","start":118.51233325195312,"end":118.69733325195313},{"word":"also ","start":118.69733325195313,"end":119.02233325195313},{"word":"be ","start":119.02233325195313,"end":119.15033325195313},{"word":"moderated ","start":119.15033325195313,"end":119.71933325195313}],"metadata":{"response_id":11}},{"role":"user","content":"Sorry. The ","words":[{"word":"Sorry. 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Would you like me to ","words":[{"word":"The ","start":122.622,"end":122.773},{"word":"speaker ","start":122.773,"end":123.087},{"word":"is ","start":123.087,"end":123.203},{"word":"Bruno ","start":123.203,"end":123.539},{"word":"Seguin ","start":123.539,"end":123.946},{"word":"from ","start":123.946,"end":124.143},{"word":"Halifax ","start":124.143,"end":124.631},{"word":"Consulting.","start":124.631,"end":125.42},{"word":" Would ","start":125.46629174804687,"end":125.62929174804688},{"word":"you ","start":125.62929174804688,"end":125.74529174804688},{"word":"like ","start":125.74529174804688,"end":125.93129174804687},{"word":"me ","start":125.93129174804687,"end":126.02429174804688},{"word":"to ","start":126.02429174804688,"end":126.11729174804688}],"metadata":{"response_id":12}},{"role":"user","content":"Okay. ","words":[{"word":"Okay. ","start":126.243,"end":126.723}]},{"role":"agent","content":"spell the name for you?","words":[{"word":"spell ","start":126.11729174804688,"end":126.32629174804687},{"word":"the ","start":126.32629174804687,"end":126.43029174804687},{"word":"name ","start":126.43029174804687,"end":126.60429174804688},{"word":"for ","start":126.60429174804688,"end":126.76729174804687},{"word":"you?","start":126.76729174804687,"end":127.13829174804688}],"metadata":{"response_id":12}},{"role":"user","content":"No. No. And who is Halifax Consulting? What do they do? ","words":[{"word":"No. ","start":128.16299999999998,"end":128.72299999999998},{"word":"No. ","start":128.72299999999998,"end":128.963},{"word":"And ","start":128.963,"end":129.68301},{"word":"who ","start":129.92299999999997,"end":130.16299999999998},{"word":"is ","start":130.16299999999998,"end":130.32299999999998},{"word":"Halifax ","start":130.32299999999998,"end":130.803},{"word":"Consulting? 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They help companies sell better by training their people, ","words":[{"word":"Halifax ","start":133.686,"end":134.197},{"word":"Consulting ","start":134.197,"end":134.789},{"word":"is ","start":134.789,"end":134.952},{"word":"an ","start":134.952,"end":135.091},{"word":"international ","start":135.091,"end":135.776},{"word":"B2B ","start":135.776,"end":135.962},{"word":"consulting ","start":135.962,"end":136.136},{"word":"and ","start":136.136,"end":136.298},{"word":"training ","start":136.298,"end":136.809},{"word":"firm ","start":136.809,"end":136.972},{"word":"focused ","start":136.972,"end":137.343},{"word":"mainly ","start":137.343,"end":137.668},{"word":"on ","start":137.668,"end":138.168},{"word":"improving ","start":138.168,"end":138.62},{"word":"how ","start":138.62,"end":138.794},{"word":"companies ","start":138.794,"end":139.63},{"word":"sell ","start":139.63,"end":139.863},{"word":"and ","start":139.863,"end":140.339},{"word":"manage ","start":140.339,"end":140.745},{"word":"customer ","start":140.745,"end":140.954},{"word":"relationships.","start":140.954,"end":141.418},{"word":" They ","start":142.996875,"end":143.194875},{"word":"help ","start":143.194875,"end":143.403875},{"word":"companies ","start":143.403875,"end":143.809875},{"word":"sell ","start":143.809875,"end":144.088875},{"word":"better ","start":144.088875,"end":144.378875},{"word":"by ","start":144.378875,"end":144.552875},{"word":"training ","start":144.552875,"end":144.970875},{"word":"their ","start":144.970875,"end":145.156875},{"word":"people, ","start":145.156875,"end":145.713875}],"metadata":{"response_id":15}},{"role":"user","content":"Alright. So how how do I sign up for the webinar? ","words":[{"word":"Alright. ","start":145.113,"end":145.753},{"word":"So ","start":145.753,"end":146.07299999999998},{"word":"how ","start":146.07299999999998,"end":146.47299999999998},{"word":"how ","start":146.47299999999998,"end":146.713},{"word":"do ","start":146.713,"end":146.95299999999997},{"word":"I ","start":146.95299999999997,"end":147.113},{"word":"sign ","start":147.113,"end":147.35298999999998},{"word":"up ","start":147.35298999999998,"end":147.51299999999998},{"word":"for ","start":147.51299999999998,"end":147.67299999999997},{"word":"the ","start":147.67299999999997,"end":147.833},{"word":"webinar? ","start":147.833,"end":148.23299999999998}]},{"role":"agent","content":"Great question! I can reserve your spot right now. May I confirm that your email address is g at directobjective dot C A?","words":[{"word":"Great ","start":149.32,"end":149.564},{"word":"question!","start":149.564,"end":150.261},{"word":" I ","start":150.30654174804687,"end":150.43454174804688},{"word":"can ","start":150.43454174804688,"end":150.56254174804687},{"word":"reserve ","start":150.56254174804687,"end":150.81754174804686},{"word":"your ","start":150.81754174804686,"end":150.93354174804688},{"word":"spot ","start":150.93354174804688,"end":151.15454174804688},{"word":"right ","start":151.15454174804688,"end":151.31754174804686},{"word":"now.","start":151.31754174804686,"end":151.74654174804687},{"word":" May ","start":151.792625,"end":152.025625},{"word":"I ","start":152.025625,"end":152.094625},{"word":"confirm ","start":152.094625,"end":152.559625},{"word":"that ","start":152.559625,"end":152.733625},{"word":"your ","start":152.733625,"end":152.930625},{"word":"email ","start":152.930625,"end":153.220625},{"word":"address ","start":153.220625,"end":153.638625},{"word":"is ","start":153.638625,"end":153.905625},{"word":"g ","start":153.905625,"end":154.300625},{"word":"at ","start":154.300625,"end":154.498625},{"word":"directobjective ","start":154.498625,"end":155.333625},{"word":"dot ","start":155.333625,"end":155.635625},{"word":"C ","start":155.635625,"end":155.879625},{"word":"A?","start":155.879625,"end":156.344625}],"metadata":{"response_id":16}},{"role":"user","content":"That's correct. 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My name is Ellen, and I’m calling on behalf of AtmanCo to invite you to our upcoming free webinar, specifically designed for HR professionals like you.\n\nI’m confident that you are aware of the dramatic changes in the sales process ","words":[{"word":"Hello ","start":8.436,"end":8.808},{"word":"Gil.","start":8.808,"end":9.295},{"word":" My ","start":9.30725,"end":9.48125},{"word":"name ","start":9.48125,"end":9.65525},{"word":"is ","start":9.65525,"end":9.77125},{"word":"Ellen, ","start":9.77125,"end":10.32825},{"word":"and ","start":10.32825,"end":10.52625},{"word":"I’m ","start":10.52625,"end":10.67725},{"word":"calling ","start":10.67725,"end":11.03625},{"word":"on ","start":11.03625,"end":11.16425},{"word":"behalf ","start":11.16425,"end":11.54725},{"word":"of ","start":11.54725,"end":11.67525},{"word":"AtmanCo ","start":11.67525,"end":12.31425},{"word":"to ","start":12.31425,"end":12.48825},{"word":"invite ","start":12.48825,"end":12.79025},{"word":"you ","start":12.79025,"end":12.91725},{"word":"to ","start":12.91725,"end":13.05725},{"word":"our ","start":13.05725,"end":13.23125},{"word":"upcoming ","start":13.23125,"end":13.73025},{"word":"free ","start":13.73025,"end":13.95125},{"word":"webinar, ","start":13.95125,"end":14.71725},{"word":"specifically ","start":14.71725,"end":15.36725},{"word":"designed ","start":15.36725,"end":15.77325},{"word":"for ","start":15.77325,"end":15.92425},{"word":"HR ","start":15.92425,"end":16.30725},{"word":"professionals ","start":16.30725,"end":16.95825},{"word":"like ","start":16.95825,"end":17.22525},{"word":"you.","start":17.22525,"end":17.70125},{"word":"\n\nI’m ","start":17.746875,"end":18.013875},{"word":"confident ","start":18.013875,"end":18.548875},{"word":"that ","start":18.548875,"end":18.710875},{"word":"you ","start":18.710875,"end":18.861875},{"word":"are ","start":18.861875,"end":19.058875},{"word":"aware ","start":19.058875,"end":19.534875},{"word":"of ","start":19.534875,"end":19.720875},{"word":"the ","start":19.720875,"end":19.836875},{"word":"dramatic ","start":19.836875,"end":20.359875},{"word":"changes ","start":20.359875,"end":20.811875},{"word":"in ","start":20.811875,"end":20.916875},{"word":"the ","start":20.916875,"end":21.032875},{"word":"sales ","start":21.032875,"end":21.334875},{"word":"process ","start":21.334875,"end":21.833875}],"metadata":{"response_id":4}},{"role":"user","content":"I'm ","words":[{"word":"I'm ","start":22.243000000000002,"end":22.723000000000003}]},{"role":"agent","content":"lately and ","words":[{"word":"lately ","start":21.833875,"end":22.332875},{"word":"and ","start":22.332875,"end":22.901875}],"metadata":{"response_id":4}},{"role":"user","content":"sorry. 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","words":[{"word":"It ","start":51.493,"end":51.813},{"word":"What ","start":51.853,"end":52.333},{"word":"is ","start":52.333,"end":52.493},{"word":"the ","start":52.493,"end":52.733000000000004},{"word":"webinar ","start":52.733000000000004,"end":53.213},{"word":"regarding? ","start":53.213,"end":53.612998000000005}]},{"role":"agent","content":"Absolutely. 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Would you like me to ","words":[{"word":"The ","start":122.622,"end":122.773},{"word":"speaker ","start":122.773,"end":123.087},{"word":"is ","start":123.087,"end":123.203},{"word":"Bruno ","start":123.203,"end":123.539},{"word":"Seguin ","start":123.539,"end":123.946},{"word":"from ","start":123.946,"end":124.143},{"word":"Halifax ","start":124.143,"end":124.631},{"word":"Consulting.","start":124.631,"end":125.42},{"word":" Would ","start":125.46629174804687,"end":125.62929174804688},{"word":"you ","start":125.62929174804688,"end":125.74529174804688},{"word":"like ","start":125.74529174804688,"end":125.93129174804687},{"word":"me ","start":125.93129174804687,"end":126.02429174804688},{"word":"to ","start":126.02429174804688,"end":126.11729174804688}],"metadata":{"response_id":12}},{"role":"user","content":"Okay. ","words":[{"word":"Okay. ","start":126.243,"end":126.723}]},{"role":"agent","content":"spell the name for you?","words":[{"word":"spell ","start":126.11729174804688,"end":126.32629174804687},{"word":"the ","start":126.32629174804687,"end":126.43029174804687},{"word":"name ","start":126.43029174804687,"end":126.60429174804688},{"word":"for ","start":126.60429174804688,"end":126.76729174804687},{"word":"you?","start":126.76729174804687,"end":127.13829174804688}],"metadata":{"response_id":12}},{"role":"user","content":"No. No. And who is Halifax Consulting? What do they do? ","words":[{"word":"No. ","start":128.16299999999998,"end":128.72299999999998},{"word":"No. ","start":128.72299999999998,"end":128.963},{"word":"And ","start":128.963,"end":129.68301},{"word":"who ","start":129.92299999999997,"end":130.16299999999998},{"word":"is ","start":130.16299999999998,"end":130.32299999999998},{"word":"Halifax ","start":130.32299999999998,"end":130.803},{"word":"Consulting? 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So how how do I sign up for the webinar? ","words":[{"word":"Alright. ","start":145.113,"end":145.753},{"word":"So ","start":145.753,"end":146.07299999999998},{"word":"how ","start":146.07299999999998,"end":146.47299999999998},{"word":"how ","start":146.47299999999998,"end":146.713},{"word":"do ","start":146.713,"end":146.95299999999997},{"word":"I ","start":146.95299999999997,"end":147.113},{"word":"sign ","start":147.113,"end":147.35298999999998},{"word":"up ","start":147.35298999999998,"end":147.51299999999998},{"word":"for ","start":147.51299999999998,"end":147.67299999999997},{"word":"the ","start":147.67299999999997,"end":147.833},{"word":"webinar? ","start":147.833,"end":148.23299999999998}]},{"role":"agent","content":"Great question! I can reserve your spot right now. May I confirm that your email address is g at directobjective dot C A?","words":[{"word":"Great ","start":149.32,"end":149.564},{"word":"question!","start":149.564,"end":150.261},{"word":" I ","start":150.30654174804687,"end":150.43454174804688},{"word":"can ","start":150.43454174804688,"end":150.56254174804687},{"word":"reserve ","start":150.56254174804687,"end":150.81754174804686},{"word":"your ","start":150.81754174804686,"end":150.93354174804688},{"word":"spot ","start":150.93354174804688,"end":151.15454174804688},{"word":"right ","start":151.15454174804688,"end":151.31754174804686},{"word":"now.","start":151.31754174804686,"end":151.74654174804687},{"word":" May ","start":151.792625,"end":152.025625},{"word":"I ","start":152.025625,"end":152.094625},{"word":"confirm ","start":152.094625,"end":152.559625},{"word":"that ","start":152.559625,"end":152.733625},{"word":"your ","start":152.733625,"end":152.930625},{"word":"email ","start":152.930625,"end":153.220625},{"word":"address ","start":153.220625,"end":153.638625},{"word":"is ","start":153.638625,"end":153.905625},{"word":"g ","start":153.905625,"end":154.300625},{"word":"at ","start":154.300625,"end":154.498625},{"word":"directobjective ","start":154.498625,"end":155.333625},{"word":"dot ","start":155.333625,"end":155.635625},{"word":"C ","start":155.635625,"end":155.879625},{"word":"A?","start":155.879625,"end":156.344625}],"metadata":{"response_id":16}},{"role":"user","content":"That's correct. ","words":[{"word":"That's ","start":157.63299999999998,"end":158.033},{"word":"correct. ","start":158.033,"end":158.19299999999998}]},{"role":"tool_call_invocation","tool_call_id":"7adb76f5346e2f8b","name":"register_zoom_webinar","arguments":"{\"first_name\":\"Gil\",\"last_name\":\"Gruber\",\"email\":\"g@directobjective.ca\"}","time_sec":159.307,"type":"custom"},{"role":"tool_call_result","tool_call_id":"7adb76f5346e2f8b","successful":true,"content":"{\"attempt\":\"019d2c01-e769-0122-8f23-6fd869aee616\",\"id\":\"019d2c01-e769-0122-8f23-6fd869aee616\",\"request_id\":\"019d2c01-e769-0122-8f23-6fd869aee616\",\"status\":\"success\"}","time_sec":159.456},{"role":"agent","content":"Perfect. You’ll receive an email with all the information you need about the webinar, including the join link.\n\nThank you for taking the time to speak with me today. 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EVENT: call_analyzed
CONTACT ID: 102
CALL ID: call_dcfa9f28e013edd354fc1063f26
EMAIL2 (collected): NULL
FIELD 76 → HTTP 200
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FIELD 77 → HTTP 200
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FIELD 36 → HTTP 200
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FIELD 38 → HTTP 200
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FIELD 88 → HTTP 200
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FIELD 89 → HTTP 200
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FIELD 90 → HTTP 200
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FIELD 91 → HTTP 200
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FIELD 92 → HTTP 200
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