[2026-04-30 15:04:36] Webhook received: Contact ID 42424
[2026-04-30 15:04:36] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "AST",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T15:04:37-04:00",
        "called_by": "",
        "cancel_date": "2025-01-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2025-01-01",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 15:04:36] Added to queue. Total in queue: 2
[2026-04-30 15:18:02] Webhook received: Contact ID 42424
[2026-04-30 15:18:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gillard@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "AST",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T15:18:03-04:00",
        "called_by": "",
        "cancel_date": "2025-01-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2025-01-01",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 15:18:02] Added to queue. Total in queue: 2
[2026-04-30 15:27:50] Webhook received: Contact ID 42424
[2026-04-30 15:27:50] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact interested in renewal, email corrected and application form sent - NPI# 42424",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T15:27:51-04:00",
        "called_by": "",
        "cancel_date": "2019-03-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2019-03-01",
        "the_withdrawal_duration": "7 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 15:27:50] Added to queue. Total in queue: 2
[2026-04-30 15:41:53] Webhook received: Contact ID 42424
[2026-04-30 15:41:53] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact interested in renewal, email corrected and application form sent - NPI# 42424\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T15:41:54-04:00",
        "called_by": "",
        "cancel_date": "2023-04-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2023-04-01",
        "the_withdrawal_duration": "3 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 15:41:53] Added to queue. Total in queue: 2
[2026-04-30 15:49:08] Webhook received: Contact ID 42424
[2026-04-30 15:49:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact interested in renewal, email corrected and application form sent - NPI# 42424\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact answered, interested in renewal depending on requirements, email sent with procedure",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T15:49:09-04:00",
        "called_by": "",
        "cancel_date": "2026-04-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2026-04-01",
        "the_withdrawal_duration": "29 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 15:49:08] Added to queue. Total in queue: 2
[2026-04-30 15:55:30] Webhook received: Contact ID 42424
[2026-04-30 15:55:30] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact interested in renewal, email corrected and application form sent - NPI# 42424\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact answered, interested in renewal depending on requirements, email sent with procedure\n2026 Apr 30 contact interested in renewal, email sent with reinstatement procedure - NPI# not provided",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T15:55:31-04:00",
        "called_by": "",
        "cancel_date": "2023-05-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2023-05-01",
        "the_withdrawal_duration": "2 years and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 15:55:30] Added to queue. Total in queue: 2
[2026-04-30 16:07:39] Webhook received: Contact ID 42424
[2026-04-30 16:07:39] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact interested in renewal, email corrected and application form sent - NPI# 42424\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact answered, interested in renewal depending on requirements, email sent with procedure\n2026 Apr 30 contact interested in renewal, email sent with reinstatement procedure - NPI# not provided\n2026 Apr 30 contact interested in renewal, sent email with application form - NPI# 42424",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T16:07:40-04:00",
        "called_by": "",
        "cancel_date": "2026-04-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2026-04-01",
        "the_withdrawal_duration": "29 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 16:07:39] Added to queue. Total in queue: 2
[2026-04-30 16:11:38] Webhook received: Contact ID 42424
[2026-04-30 16:11:38] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15142387766",
    "retell_llm_dynamic_variables": {
        "first_name": "Gil",
        "last_name": "Gruber",
        "full_name": "Gil Gruber",
        "contact_id": "42424",
        "email": "gil@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Mar 18 contact accepted webinar info email, declined renewal email, does not want renewal emails sent\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact interested in renewal, email corrected and application form sent - NPI# 42424\n2026 Apr 30 contact wants to renew and sent the email - NPI# 42424\n2026 Apr 30 contact answered, interested in renewal depending on requirements, email sent with procedure\n2026 Apr 30 contact interested in renewal, email sent with reinstatement procedure - NPI# not provided\n2026 Apr 30 contact interested in renewal, sent email with application form - NPI# 42424\n2026 Apr 30 contact interested in renewal, email sent with reinstatement procedure - NPI# 42424",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-04-30T16:11:39-04:00",
        "called_by": "",
        "cancel_date": "2026-04-01",
        "corp_cancel_date": "",
        "paid_thru": "2019-01-01",
        "company_paid_thru": "2016-04-02",
        "the_withdrawal_date": "2026-04-01",
        "the_withdrawal_duration": "29 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 16:11:38] Added to queue. Total in queue: 3
[2026-04-30 16:51:23] Webhook received: Contact ID 33427
[2026-04-30 16:51:23] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12899399288",
    "retell_llm_dynamic_variables": {
        "first_name": "Tri Ly",
        "last_name": "",
        "full_name": "Tri Ly ",
        "contact_id": "33427",
        "email": "tri@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up",
        "number_of_passed_courses": "999",
        "extension": "1234",
        "province": "ON",
        "toronto_current_time": "2026-04-30T16:51:24-04:00",
        "called_by": "",
        "cancel_date": "2023-05-01",
        "corp_cancel_date": "2022-04-20",
        "paid_thru": "2080-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-05-01",
        "the_withdrawal_duration": "2 years and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 16:51:23] Added to queue. Total in queue: 2
[2026-04-30 16:54:55] Webhook received: Contact ID 30542
[2026-04-30 16:54:55] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14382257939",
    "retell_llm_dynamic_variables": {
        "first_name": "Valerie",
        "last_name": "Ajayi",
        "full_name": "Valerie Ajayi",
        "contact_id": "30542",
        "email": "valerieaj@directobjective.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "",
        "number_of_passed_courses": "",
        "extension": "",
        "province": "",
        "toronto_current_time": "2026-04-30T16:54:56-04:00",
        "called_by": "",
        "cancel_date": "2026-04-07",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-07",
        "the_withdrawal_duration": "23 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 16:54:55] Added to queue. Total in queue: 3
[2026-04-30 16:59:02] Webhook received: Contact ID 33427
[2026-04-30 16:59:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12899399288",
    "retell_llm_dynamic_variables": {
        "first_name": "Tri Ly",
        "last_name": "",
        "full_name": "Tri Ly ",
        "contact_id": "33427",
        "email": "tri@directobjective.ca",
        "orgname": "Direct Objective Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided",
        "number_of_passed_courses": "999",
        "extension": "1234",
        "province": "ON",
        "toronto_current_time": "2026-04-30T16:59:03-04:00",
        "called_by": "",
        "cancel_date": "2023-05-01",
        "corp_cancel_date": "2022-04-20",
        "paid_thru": "2080-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-05-01",
        "the_withdrawal_duration": "2 years and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-04-30 16:59:02] Added to queue. Total in queue: 2