[2026-05-11 09:35:47] Webhook received: Contact ID 30542 [2026-05-11 09:35:47] Payload: { "from_number": "+14375242727", "to_number": "+14382257939", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Ajayi", "full_name": "Valerie Ajayi", "contact_id": "30542", "email": "valerieaj@directobjective.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 Apr 30 Attempted to reach Valerie but no answer.\n2026 May 01 contact wants to renew and sent the email - NPI# 30542\n2026 May 01 contact answered, initial value Help with Complex, satisfaction rated 2, declined to provide age range\n2026 May 01 contact answered, interested in renewal, updated email valerie@directobjective.ca, renewal email sent\n2026 May 01 contact agreed to renew and email sent with renewal procedure\n2026 May 01 contact confirmed email and received renewal information - NPI# 30542\n2026 May 01 contact interested in renewal, email sent with renewal procedure", "number_of_passed_courses": "", "extension": "", "province": "", "toronto_current_time": "2026-05-11T09:35:48-04:00", "called_by": "", "cancel_date": "2026-02-07", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-07", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 09:35:47] Added to queue. Total in queue: 2 [2026-05-11 09:48:39] Webhook received: Contact ID 30542 [2026-05-11 09:48:39] Payload: { "from_number": "+14375242727", "to_number": "+14382257939", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Ajayi", "full_name": "Valerie Ajayi", "contact_id": "30542", "email": "valerieaj@directobjective.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 Apr 30 Attempted to reach Valerie but no answer.\n2026 May 01 contact wants to renew and sent the email - NPI# 30542\n2026 May 01 contact answered, initial value Help with Complex, satisfaction rated 2, declined to provide age range\n2026 May 01 contact answered, interested in renewal, updated email valerie@directobjective.ca, renewal email sent\n2026 May 01 contact agreed to renew and email sent with renewal procedure\n2026 May 01 contact confirmed email and received renewal information - NPI# 30542\n2026 May 01 contact interested in renewal, email sent with renewal procedure\n2026 May 11 call ended with no answer, no conversation", "number_of_passed_courses": "", "extension": "", "province": "", "toronto_current_time": "2026-05-11T09:48:40-04:00", "called_by": "", "cancel_date": "2026-02-07", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-07", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 09:48:39] Added to queue. Total in queue: 2 [2026-05-11 10:00:28] Webhook received: Contact ID 30542 [2026-05-11 10:00:28] Payload: { "from_number": "+14375242727", "to_number": "+14382257939", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Ajayi", "full_name": "Valerie Ajayi", "contact_id": "30542", "email": "valerieaj@directobjective.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 Apr 30 Attempted to reach Valerie but no answer.\n2026 May 01 contact wants to renew and sent the email - NPI# 30542\n2026 May 01 contact answered, initial value Help with Complex, satisfaction rated 2, declined to provide age range\n2026 May 01 contact answered, interested in renewal, updated email valerie@directobjective.ca, renewal email sent\n2026 May 01 contact agreed to renew and email sent with renewal procedure\n2026 May 01 contact confirmed email and received renewal information - NPI# 30542\n2026 May 01 contact interested in renewal, email sent with renewal procedure\n2026 May 11 call ended with no answer, no conversation\n2026 May 11 call attempted but no answer", "number_of_passed_courses": "", "extension": "", "province": "", "toronto_current_time": "2026-05-11T10:00:29-04:00", "called_by": "", "cancel_date": "2026-02-07", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-07", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 10:00:28] Added to queue. Total in queue: 2 [2026-05-11 10:38:50] Webhook received: Contact ID 30542 [2026-05-11 10:38:50] Payload: { "from_number": "+14375242727", "to_number": "+14382257939", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Ajayi", "full_name": "Valerie Ajayi", "contact_id": "30542", "email": "valerie@directobjective.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 Apr 30 Attempted to reach Valerie but no answer.\n2026 May 01 contact wants to renew and sent the email - NPI# 30542\n2026 May 01 contact answered, initial value Help with Complex, satisfaction rated 2, declined to provide age range\n2026 May 01 contact answered, interested in renewal, updated email valerie@directobjective.ca, renewal email sent\n2026 May 01 contact agreed to renew and email sent with renewal procedure\n2026 May 01 contact confirmed email and received renewal information - NPI# 30542\n2026 May 01 contact interested in renewal, email sent with renewal procedure\n2026 May 11 call ended with no answer, no conversation\n2026 May 11 call attempted but no answer\n2026 May 11 contact answered, answered survey, updated email, wants to renew, sent application form - NPI# 30542", "number_of_passed_courses": "", "extension": "", "province": "", "toronto_current_time": "2026-05-11T10:38:51-04:00", "called_by": "", "cancel_date": "2026-02-07", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-07", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 10:38:50] Added to queue. Total in queue: 2 [2026-05-11 12:07:37] Webhook received: Contact ID 43709 [2026-05-11 12:07:37] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T12:07:38-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:07:37] Added to queue. Total in queue: 2 [2026-05-11 12:07:37] Webhook received: Contact ID 38058 [2026-05-11 12:07:37] Payload: { "from_number": "+14375242727", "to_number": "+19024543379", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Ford", "full_name": "Amanda Ford", "contact_id": "38058", "email": "amandaford1@bellaliant.net", "orgname": "Northwoodcare Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:07:37] Added to queue. Total in queue: 3 [2026-05-11 12:07:37] Webhook received: Contact ID 44106 [2026-05-11 12:07:37] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:07:37] Added to queue. Total in queue: 4 [2026-05-11 12:07:37] Webhook received: Contact ID 44508 [2026-05-11 12:07:37] Payload: { "from_number": "+14375242727", "to_number": "+13064605660", "retell_llm_dynamic_variables": { "first_name": "Alisha", "last_name": "Kendall", "full_name": "Alisha Kendall", "contact_id": "44508", "email": "alishakendall_92@hotmail.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:07:37] Added to queue. Total in queue: 5 [2026-05-11 12:07:37] Webhook received: Contact ID 38194 [2026-05-11 12:07:37] Payload: { "from_number": "+14375242727", "to_number": "+17097472195", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:07:37] Added to queue. Total in queue: 6 [2026-05-11 12:21:40] Webhook received: Contact ID 43709 [2026-05-11 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:21:40] Added to queue. Total in queue: 2 [2026-05-11 12:21:40] Webhook received: Contact ID 44508 [2026-05-11 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+13064605660", "retell_llm_dynamic_variables": { "first_name": "Alisha", "last_name": "Kendall", "full_name": "Alisha Kendall", "contact_id": "44508", "email": "alishakendall_92@hotmail.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 11 call reached voicemail or unintended recipient, no conversation completed", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:21:40] Added to queue. Total in queue: 3 [2026-05-11 12:21:41] Webhook received: Contact ID 38058 [2026-05-11 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+19024722284", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Ford", "full_name": "Amanda Ford", "contact_id": "38058", "email": "amandaford1@bellaliant.net", "orgname": "Northwoodcare Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:21:41] Added to queue. Total in queue: 4 [2026-05-11 12:21:43] Webhook received: Contact ID 38194 [2026-05-11 12:21:43] Payload: { "from_number": "+14375242727", "to_number": "+17097697785", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T12:07:39-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 12:21:43] Added to queue. Total in queue: 5 [2026-05-11 13:12:46] Webhook received: Contact ID 38058 [2026-05-11 13:12:46] Payload: { "from_number": "+14375242727", "to_number": "+19024543379", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Ford", "full_name": "Amanda Ford", "contact_id": "38058", "email": "amandaford1@bellaliant.net", "orgname": "Northwoodcare Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +19024722284", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T13:12:47-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:12:46] Added to queue. Total in queue: 2 [2026-05-11 13:12:46] Webhook received: Contact ID 38194 [2026-05-11 13:12:46] Payload: { "from_number": "+14375242727", "to_number": "+17097472195", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T13:12:47-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:12:46] Added to queue. Total in queue: 3 [2026-05-11 13:12:46] Webhook received: Contact ID 44106 [2026-05-11 13:12:46] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T13:12:47-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:12:46] Added to queue. Total in queue: 4 [2026-05-11 13:12:46] Webhook received: Contact ID 44508 [2026-05-11 13:12:46] Payload: { "from_number": "+14375242727", "to_number": "+13064605660", "retell_llm_dynamic_variables": { "first_name": "Alisha", "last_name": "Kendall", "full_name": "Alisha Kendall", "contact_id": "44508", "email": "alishakendall_92@hotmail.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 11 call reached voicemail or unintended recipient, no conversation completed\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T13:12:48-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:12:46] Added to queue. Total in queue: 5 [2026-05-11 13:12:46] Webhook received: Contact ID 43709 [2026-05-11 13:12:46] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T13:12:48-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:12:46] Added to queue. Total in queue: 6 [2026-05-11 13:20:01] Webhook received: Contact ID 33427 [2026-05-11 13:20:01] Payload: { "from_number": "+14375242727", "to_number": "+12899399288", "retell_llm_dynamic_variables": { "first_name": "Tri Ly", "last_name": "", "full_name": "Tri Ly ", "contact_id": "33427", "email": "tri@directobjective.ca", "orgname": "Direct Objective Consulting", "member_type": "AST", "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided\n2026 Apr 30 contact wants to renew and sent the email - NPI# 33427\n2026 May 01 contact interested in renewal, detailed procedure email sent - NPI# not provided", "number_of_passed_courses": "999", "extension": "1234", "province": "ON", "toronto_current_time": "2026-05-11T13:20:03-04:00", "called_by": "", "cancel_date": "2023-05-01", "corp_cancel_date": "2022-04-20", "paid_thru": "2080-02-29", "company_paid_thru": "", "the_withdrawal_date": "2023-05-01", "the_withdrawal_duration": "3 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:20:01] Added to queue. Total in queue: 2 [2026-05-11 13:26:40] Webhook received: Contact ID 44508 [2026-05-11 13:26:40] Payload: { "from_number": "+14375242727", "to_number": "+13064605660", "retell_llm_dynamic_variables": { "first_name": "Alisha", "last_name": "Kendall", "full_name": "Alisha Kendall", "contact_id": "44508", "email": "alishakendall_92@hotmail.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 11 call reached voicemail or unintended recipient, no conversation completed\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T13:12:48-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:26:40] Added to queue. Total in queue: 2 [2026-05-11 13:26:40] Webhook received: Contact ID 38058 [2026-05-11 13:26:40] Payload: { "from_number": "+14375242727", "to_number": "+19024722284", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Ford", "full_name": "Amanda Ford", "contact_id": "38058", "email": "amandaford1@bellaliant.net", "orgname": "Northwoodcare Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +19024722284\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T13:12:47-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:26:40] Added to queue. Total in queue: 3 [2026-05-11 13:26:40] Webhook received: Contact ID 38194 [2026-05-11 13:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17097697785", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T13:12:47-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:26:40] Added to queue. Total in queue: 4 [2026-05-11 13:26:40] Webhook received: Contact ID 43709 [2026-05-11 13:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T13:12:48-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:26:40] Added to queue. Total in queue: 5 [2026-05-11 13:26:41] Webhook received: Contact ID 44106 [2026-05-11 13:26:41] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T13:12:47-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 13:26:41] Added to queue. Total in queue: 6 [2026-05-11 14:00:19] Webhook received: Contact ID 41857 [2026-05-11 14:00:19] Payload: { "from_number": "+14375242727", "to_number": "+19024880499", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Robertson", "full_name": "Christine Robertson", "contact_id": "41857", "email": "christine.robertson007@gmail.com", "orgname": "JASCO Applied Sciences", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:00:21-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:00:19] Added to queue. Total in queue: 2 [2026-05-11 14:00:20] Webhook received: Contact ID 43139 [2026-05-11 14:00:20] Payload: { "from_number": "+14375242727", "to_number": "+19028171266", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Huntley", "full_name": "Darlene Huntley", "contact_id": "43139", "email": "darbaby3@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 Survey completed but she is very frustrated by the way she was treated by NPI and specially when they asked for her PCP certificate back given that she has been paying for several years even without using it much and maintaining her hours. She wrote an e-mail to NPI membership on May 27 and never heard back from them - I told her I'll ask for someone to call her", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:00:21-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:00:20] Added to queue. Total in queue: 3 [2026-05-11 14:00:20] Webhook received: Contact ID 38352 [2026-05-11 14:00:20] Payload: { "from_number": "+14375242727", "to_number": "+19024248674", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm", "number_of_passed_courses": "0", "extension": "1137", "province": "NS", "toronto_current_time": "2026-05-11T14:00:21-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:00:20] Added to queue. Total in queue: 4 [2026-05-11 14:09:59] Webhook received: Contact ID 44502 [2026-05-11 14:09:59] Payload: { "from_number": "+14375242727", "to_number": "+19024070414", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Brothers", "full_name": "Debbie Brothers", "contact_id": "44502", "email": "dbrothers@ihmathers.com", "orgname": "IH Mathers", "member_type": "PRO", "bloc_notes_ac": "LN / 09 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:09:59] Added to queue. Total in queue: 2 [2026-05-11 14:09:59] Webhook received: Contact ID 40191 [2026-05-11 14:09:59] Payload: { "from_number": "+14375242727", "to_number": "+19024976325", "retell_llm_dynamic_variables": { "first_name": "Julius", "last_name": "Efengo", "full_name": "Julius Efengo", "contact_id": "40191", "email": "donjj924@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 vm Julia\r\nLN Oct 1 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2024-03-21", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-21", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:09:59] Added to queue. Total in queue: 3 [2026-05-11 14:09:59] Webhook received: Contact ID 38196 [2026-05-11 14:09:59] Webhook received: Contact ID 42767 [2026-05-11 14:09:59] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:09:59] Added to queue. Total in queue: 4 [2026-05-11 14:09:59] Webhook received: Contact ID 40323 [2026-05-11 14:09:59] Payload: { "from_number": "+14375242727", "to_number": "+15063284631", "retell_llm_dynamic_variables": { "first_name": "Oluwatoyin", "last_name": "Adeniyi", "full_name": "Oluwatoyin Adeniyi", "contact_id": "40323", "email": "dorcasoluwatoyin3@gmail.com", "orgname": "Triple T Emporium", "member_type": "PRO", "bloc_notes_ac": "July 16 2025 No one by the name Oluwatoyin at the 1st number \r\nand 2nd number not in service", "number_of_passed_courses": "4", "extension": "249", "province": "NB", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:09:59] Added to queue. Total in queue: 5 [2026-05-11 14:11:41] Webhook received: Contact ID 41857 [2026-05-11 14:11:41] Payload: { "from_number": "+14375242727", "to_number": "+19024880499", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Robertson", "full_name": "Christine Robertson", "contact_id": "41857", "email": "christine.robertson007@gmail.com", "orgname": "JASCO Applied Sciences", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:00:21-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:11:41] Added to queue. Total in queue: 2 [2026-05-11 14:16:40] Webhook received: Contact ID 38352 [2026-05-11 14:16:40] Payload: { "from_number": "+14375242727", "to_number": "+19024620395", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:00:21-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:16:40] Added to queue. Total in queue: 2 [2026-05-11 14:16:40] Webhook received: Contact ID 43139 [2026-05-11 14:16:40] Payload: { "from_number": "+14375242727", "to_number": "+19028171266", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Huntley", "full_name": "Darlene Huntley", "contact_id": "43139", "email": "darbaby3@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 Survey completed but she is very frustrated by the way she was treated by NPI and specially when they asked for her PCP certificate back given that she has been paying for several years even without using it much and maintaining her hours. She wrote an e-mail to NPI membership on May 27 and never heard back from them - I told her I'll ask for someone to call her\n2026 May 11 call reached voicemail for Darlene", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:00:21-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:16:40] Added to queue. Total in queue: 3 [2026-05-11 14:19:08] Webhook received: Contact ID 38702 [2026-05-11 14:19:08] Webhook received: Contact ID 39614 [2026-05-11 14:19:08] Webhook received: Contact ID 39605 [2026-05-11 14:19:08] Payload: { "from_number": "+14375242727", "to_number": "+15068566398", "retell_llm_dynamic_variables": { "first_name": "Giselle", "last_name": "Bertolacini", "full_name": "Giselle Bertolacini", "contact_id": "39605", "email": "giselle_fr@hotmail.com", "orgname": "E6 International Inc.", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 10 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:19:09-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:19:08] Added to queue. Total in queue: 2 [2026-05-11 14:19:08] Webhook received: Contact ID 47875 [2026-05-11 14:19:09] Webhook received: Contact ID 39590 [2026-05-11 14:19:09] Payload: { "from_number": "+14375242727", "to_number": "+17092377300", "retell_llm_dynamic_variables": { "first_name": "Jackie", "last_name": "Clayton", "full_name": "Jackie Clayton", "contact_id": "39590", "email": "jac2834@gmail.com", "orgname": "NL Classifieds", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She said the membership is over priced for what you get.", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T14:19:10-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:19:09] Added to queue. Total in queue: 3 [2026-05-11 14:21:38] Webhook received: Contact ID 40191 [2026-05-11 14:21:38] Payload: { "from_number": "+14375242727", "to_number": "+19024407515", "retell_llm_dynamic_variables": { "first_name": "Julius", "last_name": "Efengo", "full_name": "Julius Efengo", "contact_id": "40191", "email": "donjj924@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 vm Julia\r\nLN Oct 1 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2024-03-21", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:21:38] Added to queue. Total in queue: 4 [2026-05-11 14:21:40] Webhook received: Contact ID 42767 [2026-05-11 14:21:40] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:21:40] Added to queue. Total in queue: 5 [2026-05-11 14:21:40] Webhook received: Contact ID 40323 [2026-05-11 14:21:40] Payload: { "from_number": "+14375242727", "to_number": "+15065940263", "retell_llm_dynamic_variables": { "first_name": "Oluwatoyin", "last_name": "Adeniyi", "full_name": "Oluwatoyin Adeniyi", "contact_id": "40323", "email": "dorcasoluwatoyin3@gmail.com", "orgname": "Triple T Emporium", "member_type": "PRO", "bloc_notes_ac": "July 16 2025 No one by the name Oluwatoyin at the 1st number \r\nand 2nd number not in service\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:21:40] Added to queue. Total in queue: 6 [2026-05-11 14:21:41] Webhook received: Contact ID 44502 [2026-05-11 14:21:41] Payload: { "from_number": "+14375242727", "to_number": "+19024331667", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Brothers", "full_name": "Debbie Brothers", "contact_id": "44502", "email": "dbrothers@ihmathers.com", "orgname": "IH Mathers", "member_type": "PRO", "bloc_notes_ac": "LN / 09 December 2025 VM\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:21:41] Added to queue. Total in queue: 7 [2026-05-11 14:41:03] Webhook received: Contact ID 39590 [2026-05-11 14:41:03] Webhook received: Contact ID 38702 [2026-05-11 14:41:03] Webhook received: Contact ID 39605 [2026-05-11 14:41:03] Payload: { "from_number": "+14375242727", "to_number": "+17092377300", "retell_llm_dynamic_variables": { "first_name": "Jackie", "last_name": "Clayton", "full_name": "Jackie Clayton", "contact_id": "39590", "email": "jac2834@gmail.com", "orgname": "NL Classifieds", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She said the membership is over priced for what you get.\n2026 May 11 call reached gatekeeper, Jackie not available, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T14:41:04-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:41:03] Payload: { "from_number": "+14375242727", "to_number": "+15068566398", "retell_llm_dynamic_variables": { "first_name": "Giselle", "last_name": "Bertolacini", "full_name": "Giselle Bertolacini", "contact_id": "39605", "email": "giselle_fr@hotmail.com", "orgname": "E6 International Inc.", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 10 2025 vm\n2026 May 11 called and reached Alton who said Giselle no longer works there", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:41:04-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:41:03] Added to queue. Total in queue: 2 [2026-05-11 14:41:03] Added to queue. Total in queue: 3 [2026-05-11 14:41:03] Webhook received: Contact ID 39614 [2026-05-11 14:41:03] Webhook received: Contact ID 47875 [2026-05-11 14:56:40] Webhook received: Contact ID 39590 [2026-05-11 14:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17096820008", "retell_llm_dynamic_variables": { "first_name": "Jackie", "last_name": "Clayton", "full_name": "Jackie Clayton", "contact_id": "39590", "email": "jac2834@gmail.com", "orgname": "NL Classifieds", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She said the membership is over priced for what you get.\n2026 May 11 call reached gatekeeper, Jackie not available, no message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T14:41:04-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:56:40] Added to queue. Total in queue: 2 [2026-05-11 14:57:26] Webhook received: Contact ID 47152 [2026-05-11 14:57:26] Payload: { "from_number": "+14375242727", "to_number": "+15066358090", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T14:57:27-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:57:26] Added to queue. Total in queue: 3 [2026-05-11 14:57:26] Webhook received: Contact ID 41800 [2026-05-11 14:57:26] Payload: { "from_number": "+14375242727", "to_number": "+15068533061", "retell_llm_dynamic_variables": { "first_name": "Marina", "last_name": "Wright", "full_name": "Marina Wright", "contact_id": "41800", "email": "marinaw1810@yahoo.ca", "orgname": "Family and Early Childhood Anglophone East", "member_type": "PRO", "bloc_notes_ac": "03 September 2025 Not in the office\r\n22 September 2025 She didn't want to participate saying that she didn't benefit from it much", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:57:26] Added to queue. Total in queue: 4 [2026-05-11 14:57:26] Webhook received: Contact ID 46913 [2026-05-11 14:57:26] Webhook received: Contact ID 47462 [2026-05-11 14:57:26] Webhook received: Contact ID 39988 [2026-05-11 14:57:26] Payload: { "from_number": "+14375242727", "to_number": "+15063872012", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Elderkin", "full_name": "Loretta Elderkin", "contact_id": "39988", "email": "lorettae123@gmail.com", "orgname": "The Salvation Army Lakeview Manor", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Survey compeletd", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:57:26] Added to queue. Total in queue: 5 [2026-05-11 14:57:27] Webhook received: Contact ID 39691 [2026-05-11 14:57:27] Payload: { "from_number": "+14375242727", "to_number": "+19028650158", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 14:57:27] Added to queue. Total in queue: 6 [2026-05-11 14:57:27] Webhook received: Contact ID 48131 [2026-05-11 15:11:42] Webhook received: Contact ID 41800 [2026-05-11 15:11:42] Payload: { "from_number": "+14375242727", "to_number": "+15063877740", "retell_llm_dynamic_variables": { "first_name": "Marina", "last_name": "Wright", "full_name": "Marina Wright", "contact_id": "41800", "email": "marinaw1810@yahoo.ca", "orgname": "Family and Early Childhood Anglophone East", "member_type": "PRO", "bloc_notes_ac": "03 September 2025 Not in the office\r\n22 September 2025 She didn't want to participate saying that she didn't benefit from it much\n2026 May 11 call reached voicemail or gatekeeper, no contact with Marina.", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:11:42] Added to queue. Total in queue: 2 [2026-05-11 15:11:42] Webhook received: Contact ID 47152 [2026-05-11 15:11:42] Payload: { "from_number": "+14375242727", "to_number": "+17098344689", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:11:42] Added to queue. Total in queue: 3 [2026-05-11 15:11:42] Webhook received: Contact ID 39988 [2026-05-11 15:11:42] Payload: { "from_number": "+14375242727", "to_number": "+1458076145833333", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Elderkin", "full_name": "Loretta Elderkin", "contact_id": "39988", "email": "lorettae123@gmail.com", "orgname": "The Salvation Army Lakeview Manor", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Survey compeletd\n2026 May 11 call reached voicemail, no direct contact made", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:11:42] Added to queue. Total in queue: 4 [2026-05-11 15:11:43] Webhook received: Contact ID 39691 [2026-05-11 15:11:43] Payload: { "from_number": "+14375242727", "to_number": "+19022921157", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 11 reached voicemail at Atlantic Medical Incorporated", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:11:43] Added to queue. Total in queue: 5 [2026-05-11 15:20:28] Webhook received: Contact ID 40215 [2026-05-11 15:20:28] Payload: { "from_number": "+14375242727", "to_number": "+15064443400", "retell_llm_dynamic_variables": { "first_name": "Omoyemi", "last_name": "Oyedepo", "full_name": "Omoyemi Oyedepo", "contact_id": "40215", "email": "omoyemijaiyeoba@gmail.com", "orgname": "Pine Grove Nursing Home", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 vm\r\nLN Oct 1 2025 Survey completed She said she has an accounting membership and the cost of having NPI membership would be too much for her. She asked if NPI could lower the membership cost.", "number_of_passed_courses": "4", "extension": "102", "province": "NB", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:20:28] Added to queue. Total in queue: 2 [2026-05-11 15:20:28] Webhook received: Contact ID 39643 [2026-05-11 15:20:28] Payload: { "from_number": "+14375242727", "to_number": "+15066883445", "retell_llm_dynamic_variables": { "first_name": "Olusegun", "last_name": "Onabanjo", "full_name": "Olusegun Onabanjo", "contact_id": "39643", "email": "onabanjo23@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed . He is not working at the moment, He said he would have liked NPI to have a stronger mentoring programme.", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:20:28] Added to queue. Total in queue: 3 [2026-05-11 15:20:28] Webhook received: Contact ID 40105 [2026-05-11 15:20:28] Payload: { "from_number": "+14375242727", "to_number": "+19722254300", "retell_llm_dynamic_variables": { "first_name": "Sargun", "last_name": "Oberoi", "full_name": "Sargun Oberoi", "contact_id": "40105", "email": "sargunoberoi01@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 11 2025 number not in service", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:20:28] Added to queue. Total in queue: 4 [2026-05-11 15:20:28] Webhook received: Contact ID 41781 [2026-05-11 15:20:28] Webhook received: Contact ID 31318 [2026-05-11 15:20:28] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:20:28] Added to queue. Total in queue: 5 [2026-05-11 15:20:28] Webhook received: Contact ID 40950 [2026-05-11 15:20:28] Payload: { "from_number": "+14375242727", "to_number": "+19027651308", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Bangay", "full_name": "Pamela Bangay", "contact_id": "40950", "email": "pbangay@bruceautogroup.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 20 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2025-05-30", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-05-30", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:20:28] Added to queue. Total in queue: 6 [2026-05-11 15:31:42] Webhook received: Contact ID 40215 [2026-05-11 15:31:42] Payload: { "from_number": "+14375242727", "to_number": "+15068970537", "retell_llm_dynamic_variables": { "first_name": "Omoyemi", "last_name": "Oyedepo", "full_name": "Omoyemi Oyedepo", "contact_id": "40215", "email": "omoyemijaiyeoba@gmail.com", "orgname": "Pine Grove Nursing Home", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 vm\r\nLN Oct 1 2025 Survey completed She said she has an accounting membership and the cost of having NPI membership would be too much for her. She asked if NPI could lower the membership cost.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:31:42] Added to queue. Total in queue: 2 [2026-05-11 15:31:45] Webhook received: Contact ID 38196 [2026-05-11 15:31:45] Payload: { "from_number": "+14375242727", "to_number": "+19026483300", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Simmons", "full_name": "Donna Simmons", "contact_id": "38196", "email": "donnasimmons@eastlink.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 number not in service", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:10:00-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:31:45] Added to queue. Total in queue: 3 [2026-05-11 15:36:39] Webhook received: Contact ID 40105 [2026-05-11 15:36:39] Payload: { "from_number": "+14375242727", "to_number": "+19022144220", "retell_llm_dynamic_variables": { "first_name": "Sargun", "last_name": "Oberoi", "full_name": "Sargun Oberoi", "contact_id": "40105", "email": "sargunoberoi01@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 11 2025 number not in service\n2026 May 11 call reached voicemail, no human contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:36:39] Added to queue. Total in queue: 3 [2026-05-11 15:36:40] Webhook received: Contact ID 31318 [2026-05-11 15:36:40] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:36:40] Added to queue. Total in queue: 4 [2026-05-11 15:41:42] Webhook received: Contact ID 47875 [2026-05-11 15:41:42] Payload: { "from_number": "+14375242727", "to_number": "+15062274236", "retell_llm_dynamic_variables": { "first_name": "Gustavo", "last_name": "Caruso", "full_name": "Gustavo Caruso", "contact_id": "47875", "email": "gucaruso@yahoo.com.br", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:41:04-04:00", "called_by": "", "cancel_date": "2023-12-02", "corp_cancel_date": "", "paid_thru": "2026-12-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:41:42] Added to queue. Total in queue: 2 [2026-05-11 15:41:43] Webhook received: Contact ID 39614 [2026-05-11 15:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19028023926", "retell_llm_dynamic_variables": { "first_name": "Katie", "last_name": "Lovely", "full_name": "Katie Lovely", "contact_id": "39614", "email": "kmlovely@gmail.com", "orgname": "McDonough Manufacturing", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:41:04-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:41:43] Added to queue. Total in queue: 3 [2026-05-11 15:41:46] Webhook received: Contact ID 38702 [2026-05-11 15:41:46] Payload: { "from_number": "+14375242727", "to_number": "+17093681966", "retell_llm_dynamic_variables": { "first_name": "Frances", "last_name": "Pendergast", "full_name": "Frances Pendergast", "contact_id": "38702", "email": "frances_pendergast@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T14:41:04-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:41:46] Added to queue. Total in queue: 4 [2026-05-11 15:43:07] Webhook received: Contact ID 48703 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+17092731676", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Cramm", "full_name": "Sheila Cramm", "contact_id": "48703", "email": "sheila.j.cramm@exxonmobil.com", "orgname": "ExxonMobil Canada", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-03-26", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-26", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 3 [2026-05-11 15:43:07] Webhook received: Contact ID 39914 [2026-05-11 15:43:07] Webhook received: Contact ID 40200 [2026-05-11 15:43:07] Webhook received: Contact ID 48757 [2026-05-11 15:43:07] Webhook received: Contact ID 38931 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+15063836466", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Leger", "full_name": "Debbie Leger", "contact_id": "38931", "email": "thelegerfamily@hotmail.com", "orgname": "FundyPros Specialty Construction", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nAW / 03 October 2025 No longer works there", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 4 [2026-05-11 15:43:07] Webhook received: Contact ID 43389 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+19024612009", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM", "number_of_passed_courses": "4", "extension": "258", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 5 [2026-05-11 15:43:07] Webhook received: Contact ID 48830 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+19028181061", "retell_llm_dynamic_variables": { "first_name": "Tisha", "last_name": "Kemp", "full_name": "Tisha Kemp", "contact_id": "48830", "email": "tishapk@gmail.com", "orgname": "ShiftED Academy", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "1", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 6 [2026-05-11 15:43:07] Webhook received: Contact ID 47838 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+19024463828", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 7 [2026-05-11 15:43:07] Webhook received: Contact ID 38495 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+19028328505", "retell_llm_dynamic_variables": { "first_name": "Yvette", "last_name": "Giannopoulos", "full_name": "Yvette Giannopoulos", "contact_id": "38495", "email": "yvette.giannopoulos@gmail.com", "orgname": "Health Association Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2023-12-11", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "2026-02-28", "the_withdrawal_date": "2023-12-11", "the_withdrawal_duration": "2 years and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 8 [2026-05-11 15:43:07] Webhook received: Contact ID 38271 [2026-05-11 15:43:07] Payload: { "from_number": "+14375242727", "to_number": "+15064292604", "retell_llm_dynamic_variables": { "first_name": "Sherry", "last_name": "Wilson", "full_name": "Sherry Wilson", "contact_id": "38271", "email": "wilsonsherryl@yahoo.com", "orgname": "EXIT Realty Advantage", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Survey completed She said she would have considered staying a member if the rate for retirees was lower.", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:43:07] Added to queue. Total in queue: 9 [2026-05-11 15:56:39] Webhook received: Contact ID 47838 [2026-05-11 15:56:39] Payload: { "from_number": "+14375242727", "to_number": "+19029997002", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:56:39] Added to queue. Total in queue: 2 [2026-05-11 15:56:41] Webhook received: Contact ID 43389 [2026-05-11 15:56:41] Payload: { "from_number": "+14375242727", "to_number": "+19026911443", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:56:41] Added to queue. Total in queue: 3 [2026-05-11 15:56:41] Webhook received: Contact ID 48703 [2026-05-11 15:56:41] Payload: { "from_number": "+14375242727", "to_number": "+17094375168", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Cramm", "full_name": "Sheila Cramm", "contact_id": "48703", "email": "sheila.j.cramm@exxonmobil.com", "orgname": "ExxonMobil Canada", "member_type": "PRO", "bloc_notes_ac": "2026-05-11 Dial no answer, phone: +17092731676", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-03-26", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:56:41] Added to queue. Total in queue: 4 [2026-05-11 15:56:42] Webhook received: Contact ID 48830 [2026-05-11 15:56:42] Payload: { "from_number": "+14375242727", "to_number": "+19028181061", "retell_llm_dynamic_variables": { "first_name": "Tisha", "last_name": "Kemp", "full_name": "Tisha Kemp", "contact_id": "48830", "email": "tishapk@gmail.com", "orgname": "ShiftED Academy", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:56:42] Added to queue. Total in queue: 5 [2026-05-11 15:58:25] Webhook received: Contact ID 47374 [2026-05-11 15:58:25] Webhook received: Contact ID 44191 [2026-05-11 15:58:25] Payload: { "from_number": "+14375242727", "to_number": "+13062492882", "retell_llm_dynamic_variables": { "first_name": "Zhifang", "last_name": "Yu", "full_name": "Zhifang Yu", "contact_id": "44191", "email": "amyzhifangyu@gmail.com", "orgname": "D3H Hotels Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 She is not in payroll right now . She has questions about what the procedure is if she wants to be in payroll again for membership", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:58:25] Added to queue. Total in queue: 3 [2026-05-11 15:58:25] Webhook received: Contact ID 49105 [2026-05-11 15:58:25] Webhook received: Contact ID 47094 [2026-05-11 15:58:25] Payload: { "from_number": "+14375242727", "to_number": "+12047850919", "retell_llm_dynamic_variables": { "first_name": "Anna-Marie", "last_name": "Fryza", "full_name": "Anna-Marie Fryza", "contact_id": "47094", "email": "ajfryza@gmail.com", "orgname": "Anna Fryza Accounting and Payroll", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:58:25] Added to queue. Total in queue: 4 [2026-05-11 15:58:25] Webhook received: Contact ID 42728 [2026-05-11 15:58:25] Payload: { "from_number": "+14375242727", "to_number": "+12048063707", "retell_llm_dynamic_variables": { "first_name": "Amber-Lee", "last_name": "Vargas", "full_name": "Amber-Lee Vargas", "contact_id": "42728", "email": "amberlee.vargas@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:58:25] Added to queue. Total in queue: 5 [2026-05-11 15:58:25] Webhook received: Contact ID 48785 [2026-05-11 15:58:25] Payload: { "from_number": "+14375242727", "to_number": "+12049560560", "retell_llm_dynamic_variables": { "first_name": "Meiresha", "last_name": "Floralde", "full_name": "Meiresha Floralde", "contact_id": "48785", "email": "amariheart030404@yahoo.com", "orgname": "Pitblado LLP", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 15:58:25] Added to queue. Total in queue: 6 [2026-05-11 16:11:39] Webhook received: Contact ID 42728 [2026-05-11 16:11:39] Payload: { "from_number": "+14375242727", "to_number": "+12048063707", "retell_llm_dynamic_variables": { "first_name": "Amber-Lee", "last_name": "Vargas", "full_name": "Amber-Lee Vargas", "contact_id": "42728", "email": "amberlee.vargas@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:11:39] Added to queue. Total in queue: 2 [2026-05-11 16:11:39] Webhook received: Contact ID 48785 [2026-05-11 16:11:39] Payload: { "from_number": "+14375242727", "to_number": "+12044177681", "retell_llm_dynamic_variables": { "first_name": "Meiresha", "last_name": "Floralde", "full_name": "Meiresha Floralde", "contact_id": "48785", "email": "amariheart030404@yahoo.com", "orgname": "Pitblado LLP", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:11:39] Added to queue. Total in queue: 3 [2026-05-11 16:18:40] Webhook received: Contact ID 44522 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+12043811426", "retell_llm_dynamic_variables": { "first_name": "Kristina", "last_name": "Forsyth", "full_name": "Kristina Forsyth", "contact_id": "44522", "email": "bergenkristina@gmail.com", "orgname": "Ledingham GM", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 2 [2026-05-11 16:18:40] Webhook received: Contact ID 47605 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+13067863148", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Turner", "full_name": "Christina Turner", "contact_id": "47605", "email": "digital_cjer@msn.com", "orgname": "Saskatchewan Health Authority", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 3 [2026-05-11 16:18:40] Webhook received: Contact ID 40048 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+13064725292", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Clampitt", "full_name": "Brenda Clampitt", "contact_id": "40048", "email": "cao.lafleche@sasktel.net", "orgname": "Town of Lafleche", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 not working there anymore", "number_of_passed_courses": "2", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 4 [2026-05-11 16:18:40] Webhook received: Contact ID 38097 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+12045909333", "retell_llm_dynamic_variables": { "first_name": "Irene", "last_name": "Lim", "full_name": "Irene Lim", "contact_id": "38097", "email": "irene_lim3177@yahoo.com", "orgname": "Arctic Gateway Group", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 3 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 5 [2026-05-11 16:18:40] Webhook received: Contact ID 43510 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+13063371070", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Beattie", "full_name": "April Beattie", "contact_id": "43510", "email": "aprilbeattie@sasktel.net", "orgname": "Living Skies Housing Authority", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Survey completed. She is retiring soon.", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 6 [2026-05-11 16:18:40] Webhook received: Contact ID 43304 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+12049573486", "retell_llm_dynamic_variables": { "first_name": "Deneen", "last_name": "Swartz", "full_name": "Deneen Swartz", "contact_id": "43304", "email": "deebar@shaw.ca", "orgname": "Royal Winnipeg Ballet", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2026-06-30", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 7 [2026-05-11 16:18:40] Webhook received: Contact ID 9556 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+12042928053", "retell_llm_dynamic_variables": { "first_name": "Jaspal", "last_name": "Toor", "full_name": "Jaspal Toor", "contact_id": "9556", "email": "jaspalktoor@gmail.com", "orgname": "Richardson International Limited", "member_type": "PRO", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 8 [2026-05-11 16:18:40] Webhook received: Contact ID 40178 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+12049341381", "retell_llm_dynamic_variables": { "first_name": "Gnanasakthy", "last_name": "Senthooryogan", "full_name": "Gnanasakthy Senthooryogan", "contact_id": "40178", "email": "gnana-senth@hotmail.com", "orgname": "The North West Company", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 9 [2026-05-11 16:18:40] Webhook received: Contact ID 38599 [2026-05-11 16:18:40] Webhook received: Contact ID 43777 [2026-05-11 16:18:40] Payload: { "from_number": "+14375242727", "to_number": "+13063371083", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Nogue", "full_name": "Robin Nogue", "contact_id": "43777", "email": "ilovenorwex@yahoo.ca", "orgname": "Living Skies Housing Authority (LSHA)", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:18:42-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:18:40] Added to queue. Total in queue: 10 [2026-05-11 16:21:40] Webhook received: Contact ID 47462 [2026-05-11 16:21:40] Payload: { "from_number": "+14375242727", "to_number": "+17802964776", "retell_llm_dynamic_variables": { "first_name": "Marlena", "last_name": "McLean", "full_name": "Marlena McLean", "contact_id": "47462", "email": "marlena.m@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:21:40] Added to queue. Total in queue: 2 [2026-05-11 16:21:40] Webhook received: Contact ID 48131 [2026-05-11 16:21:40] Payload: { "from_number": "+14375242727", "to_number": "+15066097048", "retell_llm_dynamic_variables": { "first_name": "Marilyn", "last_name": "Strong", "full_name": "Marilyn Strong", "contact_id": "48131", "email": "marilynstro@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:21:40] Added to queue. Total in queue: 3 [2026-05-11 16:21:40] Webhook received: Contact ID 46913 [2026-05-11 16:21:40] Payload: { "from_number": "+14375242727", "to_number": "+19024394795", "retell_llm_dynamic_variables": { "first_name": "Krystal", "last_name": "MacKenzie", "full_name": "Krystal MacKenzie", "contact_id": "46913", "email": "krystalmackenzie1@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "PE", "toronto_current_time": "2026-05-11T14:57:28-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:21:40] Added to queue. Total in queue: 4 [2026-05-11 16:30:21] Webhook received: Contact ID 39968 [2026-05-11 16:30:21] Webhook received: Contact ID 48749 [2026-05-11 16:30:21] Payload: { "from_number": "+14375242727", "to_number": "+13069560057", "retell_llm_dynamic_variables": { "first_name": "Katelyn", "last_name": "Dueker", "full_name": "Katelyn Dueker", "contact_id": "48749", "email": "katelynja@gmail.com", "orgname": "Doepker Industries", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:30:22-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:30:21] Added to queue. Total in queue: 2 [2026-05-11 16:30:21] Webhook received: Contact ID 42778 [2026-05-11 16:30:21] Payload: { "from_number": "+14375242727", "to_number": "+12049424476", "retell_llm_dynamic_variables": { "first_name": "Ying", "last_name": "Han", "full_name": "Ying Han", "contact_id": "42778", "email": "jeff.ying.han@gmail.com", "orgname": "RC Walk-in Chiropractic", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 Not in the office", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:22-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:30:21] Added to queue. Total in queue: 3 [2026-05-11 16:30:21] Webhook received: Contact ID 39862 [2026-05-11 16:30:21] Payload: { "from_number": "+14375242727", "to_number": "+12049905525", "retell_llm_dynamic_variables": { "first_name": "Deana", "last_name": "Rasmussen", "full_name": "Deana Rasmussen", "contact_id": "39862", "email": "jperusing@hotmail.com", "orgname": "Freshwater Fish", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm\r\nLN / 01 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:22-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:30:21] Added to queue. Total in queue: 4 [2026-05-11 16:30:21] Webhook received: Contact ID 30905 [2026-05-11 16:30:21] Payload: { "from_number": "+14375242727", "to_number": "+12049790345", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Getty", "full_name": "Kim Getty", "contact_id": "30905", "email": "kimgetty@shaw.ca", "orgname": "Kim Getty Consulting", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 Survey completed - she is retired", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:22-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:30:21] Added to queue. Total in queue: 5 [2026-05-11 16:30:21] Webhook received: Contact ID 31058 [2026-05-11 16:30:21] Payload: { "from_number": "+14375242727", "to_number": "+12048070218", "retell_llm_dynamic_variables": { "first_name": "Justine", "last_name": "Andres", "full_name": "Justine Andres", "contact_id": "31058", "email": "justine.andres@hotmail.com", "orgname": "Public Services and Procurement Canada", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 Number not assigned\r\nLN / 11 December 2025 Not in service", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:23-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:30:21] Added to queue. Total in queue: 6 [2026-05-11 16:30:21] Webhook received: Contact ID 39036 [2026-05-11 16:30:21] Payload: { "from_number": "+14375242727", "to_number": "+12047897227", "retell_llm_dynamic_variables": { "first_name": "Katharine", "last_name": "Main", "full_name": "Katharine Main", "contact_id": "39036", "email": "katie1982@hotmail.ca", "orgname": "Winnipeg Football Club", "member_type": "PRO", "bloc_notes_ac": "june 23 2025 she only works remotely so the only way to reach her is through email", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:23-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:30:21] Added to queue. Total in queue: 7 [2026-05-11 16:31:38] Webhook received: Contact ID 38097 [2026-05-11 16:31:38] Payload: { "from_number": "+14375242727", "to_number": "+12045909333", "retell_llm_dynamic_variables": { "first_name": "Irene", "last_name": "Lim", "full_name": "Irene Lim", "contact_id": "38097", "email": "irene_lim3177@yahoo.com", "orgname": "Arctic Gateway Group", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 3 2025 vm\n2026 May 11 reached voicemail, no contact with Irene Lim", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:31:38] Added to queue. Total in queue: 8 [2026-05-11 16:31:38] Webhook received: Contact ID 47605 [2026-05-11 16:31:38] Payload: { "from_number": "+14375242727", "to_number": "+13066210068", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Turner", "full_name": "Christina Turner", "contact_id": "47605", "email": "digital_cjer@msn.com", "orgname": "Saskatchewan Health Authority", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:31:38] Added to queue. Total in queue: 9 [2026-05-11 16:31:39] Webhook received: Contact ID 40178 [2026-05-11 16:31:39] Payload: { "from_number": "+14375242727", "to_number": "+19055952591", "retell_llm_dynamic_variables": { "first_name": "Gnanasakthy", "last_name": "Senthooryogan", "full_name": "Gnanasakthy Senthooryogan", "contact_id": "40178", "email": "gnana-senth@hotmail.com", "orgname": "The North West Company", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-11T16:18:42-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:31:39] Added to queue. Total in queue: 10 [2026-05-11 16:31:40] Webhook received: Contact ID 44522 [2026-05-11 16:31:40] Payload: { "from_number": "+14375242727", "to_number": "+12043811426", "retell_llm_dynamic_variables": { "first_name": "Kristina", "last_name": "Forsyth", "full_name": "Kristina Forsyth", "contact_id": "44522", "email": "bergenkristina@gmail.com", "orgname": "Ledingham GM", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:31:40] Added to queue. Total in queue: 11 [2026-05-11 16:31:40] Webhook received: Contact ID 43304 [2026-05-11 16:31:40] Payload: { "from_number": "+14375242727", "to_number": "+12044165437", "retell_llm_dynamic_variables": { "first_name": "Deneen", "last_name": "Swartz", "full_name": "Deneen Swartz", "contact_id": "43304", "email": "deebar@shaw.ca", "orgname": "Royal Winnipeg Ballet", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 voicemail reached, contact out of office and not checking messages", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2026-06-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:31:40] Added to queue. Total in queue: 12 [2026-05-11 16:31:41] Webhook received: Contact ID 40048 [2026-05-11 16:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14033610057", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Clampitt", "full_name": "Brenda Clampitt", "contact_id": "40048", "email": "cao.lafleche@sasktel.net", "orgname": "Town of Lafleche", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 not working there anymore\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:18:41-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:31:41] Added to queue. Total in queue: 13 [2026-05-11 16:41:42] Webhook received: Contact ID 41781 [2026-05-11 16:41:42] Payload: { "from_number": "+14375242727", "to_number": "+15066635106", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Forest", "full_name": "Rebecca Forest", "contact_id": "41781", "email": "rebecca.forest31@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-11T15:20:29-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:41:42] Added to queue. Total in queue: 2 [2026-05-11 16:46:39] Webhook received: Contact ID 31058 [2026-05-11 16:46:39] Payload: { "from_number": "+14375242727", "to_number": "+12048070218", "retell_llm_dynamic_variables": { "first_name": "Justine", "last_name": "Andres", "full_name": "Justine Andres", "contact_id": "31058", "email": "justine.andres@hotmail.com", "orgname": "Public Services and Procurement Canada", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 Number not assigned\r\nLN / 11 December 2025 Not in service\n2026-05-11 Dial no answer, phone: +12048070218", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:23-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:46:39] Added to queue. Total in queue: 2 [2026-05-11 16:46:40] Webhook received: Contact ID 39862 [2026-05-11 16:46:40] Payload: { "from_number": "+14375242727", "to_number": "+12042245525", "retell_llm_dynamic_variables": { "first_name": "Deana", "last_name": "Rasmussen", "full_name": "Deana Rasmussen", "contact_id": "39862", "email": "jperusing@hotmail.com", "orgname": "Freshwater Fish", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no conversation with Deana", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:23-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:46:40] Added to queue. Total in queue: 3 [2026-05-11 16:46:41] Webhook received: Contact ID 39036 [2026-05-11 16:46:41] Payload: { "from_number": "+14375242727", "to_number": "+12047717993", "retell_llm_dynamic_variables": { "first_name": "Katharine", "last_name": "Main", "full_name": "Katharine Main", "contact_id": "39036", "email": "katie1982@hotmail.ca", "orgname": "Winnipeg Football Club", "member_type": "PRO", "bloc_notes_ac": "june 23 2025 she only works remotely so the only way to reach her is through email\n2026 May 11 reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:23-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:46:41] Added to queue. Total in queue: 4 [2026-05-11 16:46:41] Webhook received: Contact ID 48749 [2026-05-11 16:46:41] Payload: { "from_number": "+14375242727", "to_number": "+13063216136", "retell_llm_dynamic_variables": { "first_name": "Katelyn", "last_name": "Dueker", "full_name": "Katelyn Dueker", "contact_id": "48749", "email": "katelynja@gmail.com", "orgname": "Doepker Industries", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at human resources department - no direct contact", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:30:23-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:46:41] Added to queue. Total in queue: 5 [2026-05-11 16:50:16] Webhook received: Contact ID 41241 [2026-05-11 16:50:16] Payload: { "from_number": "+14375242727", "to_number": "+12049878520", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Roberge", "full_name": "Lisa Roberge", "contact_id": "41241", "email": "lakelifeparty@gmail.com", "orgname": "Can-Pay Software Inc.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:50:17-04:00", "called_by": "", "cancel_date": "2025-07-22", "corp_cancel_date": "", "paid_thru": "2026-03-31", "company_paid_thru": "2026-03-31", "the_withdrawal_date": "2025-07-22", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:50:16] Added to queue. Total in queue: 2 [2026-05-11 16:50:16] Webhook received: Contact ID 48848 [2026-05-11 16:50:16] Payload: { "from_number": "+14375242727", "to_number": "+12049759433", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Dasco", "full_name": "Maria Dasco", "contact_id": "48848", "email": "leigh.dasco@gmail.com", "orgname": "Trek Geotechnical", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:50:17-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:50:16] Added to queue. Total in queue: 3 [2026-05-11 16:50:16] Webhook received: Contact ID 48900 [2026-05-11 16:50:16] Webhook received: Contact ID 44131 [2026-05-11 16:50:16] Payload: { "from_number": "+14375242727", "to_number": "+13063802589", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Parent", "full_name": "Rebecca Parent", "contact_id": "44131", "email": "krparent@myaccess.ca", "orgname": "Town of Wilkie", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:50:18-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:50:16] Added to queue. Total in queue: 4 [2026-05-11 16:50:16] Webhook received: Contact ID 48771 [2026-05-11 16:50:16] Webhook received: Contact ID 44099 [2026-05-11 16:50:16] Payload: { "from_number": "+14375242727", "to_number": "+13067507749", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Noble", "full_name": "Lesley Noble", "contact_id": "44099", "email": "lesleyapril@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:50:18-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 16:50:16] Added to queue. Total in queue: 5 [2026-05-11 17:03:20] Webhook received: Contact ID 44131 [2026-05-11 17:03:20] Payload: { "from_number": "+14375242727", "to_number": "+13063802589", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Parent", "full_name": "Rebecca Parent", "contact_id": "44131", "email": "krparent@myaccess.ca", "orgname": "Town of Wilkie", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:50:18-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:03:20] Added to queue. Total in queue: 2 [2026-05-11 17:03:22] Webhook received: Contact ID 44099 [2026-05-11 17:03:22] Payload: { "from_number": "+14375242727", "to_number": "+13067507749", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Noble", "full_name": "Lesley Noble", "contact_id": "44099", "email": "lesleyapril@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:50:18-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:03:22] Added to queue. Total in queue: 3 [2026-05-11 17:06:46] Webhook received: Contact ID 39914 [2026-05-11 17:06:46] Payload: { "from_number": "+14375242727", "to_number": "+17096916847", "retell_llm_dynamic_variables": { "first_name": "Terrina", "last_name": "Tobin", "full_name": "Terrina Tobin", "contact_id": "39914", "email": "terrinat@hotmail.com", "orgname": "Canada Revenue Agency", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:06:46] Added to queue. Total in queue: 2 [2026-05-11 17:06:47] Webhook received: Contact ID 40200 [2026-05-11 17:06:47] Payload: { "from_number": "+14375242727", "to_number": "+19024453460", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Lai", "full_name": "Norman Lai", "contact_id": "40200", "email": "timetrialist@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 line busy", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:06:47] Added to queue. Total in queue: 3 [2026-05-11 17:06:48] Webhook received: Contact ID 48757 [2026-05-11 17:06:48] Payload: { "from_number": "+14375242727", "to_number": "+17097824885", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Jones", "full_name": "Stephanie Jones", "contact_id": "48757", "email": "steff.jones@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-11T15:43:08-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:06:48] Added to queue. Total in queue: 4 [2026-05-11 17:21:41] Webhook received: Contact ID 49105 [2026-05-11 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+12049304489", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Desinganio", "full_name": "Anna Desinganio", "contact_id": "49105", "email": "annakatrina.desinganio@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2025-09-22", "corp_cancel_date": "", "paid_thru": "2027-03-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:21:41] Added to queue. Total in queue: 2 [2026-05-11 17:21:44] Webhook received: Contact ID 47374 [2026-05-11 17:21:44] Payload: { "from_number": "+14375242727", "to_number": "+16395717556", "retell_llm_dynamic_variables": { "first_name": "Audrey", "last_name": "LaBrash", "full_name": "Audrey LaBrash", "contact_id": "47374", "email": "adlabrash@sasktel.net", "orgname": "Saskatchewan Union of Nurses", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T15:58:27-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:21:44] Added to queue. Total in queue: 3 [2026-05-11 17:41:42] Webhook received: Contact ID 38599 [2026-05-11 17:41:42] Payload: { "from_number": "+14375242727", "to_number": "+12044704206", "retell_llm_dynamic_variables": { "first_name": "Belinda", "last_name": "Parson", "full_name": "Belinda Parson", "contact_id": "38599", "email": "belinda.parson@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:18:42-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:41:42] Added to queue. Total in queue: 2 [2026-05-11 17:51:46] Webhook received: Contact ID 39968 [2026-05-11 17:51:46] Payload: { "from_number": "+14375242727", "to_number": "+12047938766", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Ferreira", "full_name": "Jennifer Ferreira", "contact_id": "39968", "email": "jlf1628@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:30:22-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 17:51:46] Added to queue. Total in queue: 2 [2026-05-11 18:13:33] Webhook received: Contact ID 48771 [2026-05-11 18:13:33] Payload: { "from_number": "+14375242727", "to_number": "+12048021161", "retell_llm_dynamic_variables": { "first_name": "Lise", "last_name": "Still", "full_name": "Lise Still", "contact_id": "48771", "email": "lisestill@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-11T16:50:18-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 18:13:33] Added to queue. Total in queue: 2 [2026-05-11 18:13:33] Webhook received: Contact ID 48900 [2026-05-11 18:13:33] Payload: { "from_number": "+14375242727", "to_number": "+13069555858", "retell_llm_dynamic_variables": { "first_name": "Li", "last_name": "Niu", "full_name": "Li Niu", "contact_id": "48900", "email": "lisahxm@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-11T16:50:18-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-11 18:13:33] Added to queue. Total in queue: 3