[2026-05-13 08:41:43] Webhook received: Contact ID 39691 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19028650158", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 11 reached voicemail at Atlantic Medical Incorporated\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 2 [2026-05-13 08:41:43] Webhook received: Contact ID 42767 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 3 [2026-05-13 08:41:43] Webhook received: Contact ID 47838 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19024463828", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 4 [2026-05-13 08:41:43] Webhook received: Contact ID 44508 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+13064605660", "retell_llm_dynamic_variables": { "first_name": "Alisha", "last_name": "Kendall", "full_name": "Alisha Kendall", "contact_id": "44508", "email": "alishakendall_92@hotmail.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 11 call reached voicemail or unintended recipient, no conversation completed\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 5 [2026-05-13 08:41:43] Webhook received: Contact ID 41857 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19024880499", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Robertson", "full_name": "Christine Robertson", "contact_id": "41857", "email": "christine.robertson007@gmail.com", "orgname": "JASCO Applied Sciences", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 6 [2026-05-13 08:41:43] Webhook received: Contact ID 44106 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 7 [2026-05-13 08:41:43] Webhook received: Contact ID 43139 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19028171266", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Huntley", "full_name": "Darlene Huntley", "contact_id": "43139", "email": "darbaby3@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 Survey completed but she is very frustrated by the way she was treated by NPI and specially when they asked for her PCP certificate back given that she has been paying for several years even without using it much and maintaining her hours. She wrote an e-mail to NPI membership on May 27 and never heard back from them - I told her I'll ask for someone to call her\n2026 May 11 call reached voicemail for Darlene\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 8 [2026-05-13 08:41:43] Webhook received: Contact ID 47462 [2026-05-13 08:41:43] Webhook received: Contact ID 38702 [2026-05-13 08:41:43] Webhook received: Contact ID 41781 [2026-05-13 08:41:43] Webhook received: Contact ID 41800 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+15068533061", "retell_llm_dynamic_variables": { "first_name": "Marina", "last_name": "Wright", "full_name": "Marina Wright", "contact_id": "41800", "email": "marinaw1810@yahoo.ca", "orgname": "Family and Early Childhood Anglophone East", "member_type": "PRO", "bloc_notes_ac": "03 September 2025 Not in the office\r\n22 September 2025 She didn't want to participate saying that she didn't benefit from it much\n2026 May 11 call reached voicemail or gatekeeper, no contact with Marina.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 9 [2026-05-13 08:41:43] Webhook received: Contact ID 47152 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+15066358090", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 10 [2026-05-13 08:41:43] Webhook received: Contact ID 39988 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+15063872012", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Elderkin", "full_name": "Loretta Elderkin", "contact_id": "39988", "email": "lorettae123@gmail.com", "orgname": "The Salvation Army Lakeview Manor", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Survey compeletd\n2026 May 11 call reached voicemail, no direct contact made", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 11 [2026-05-13 08:41:43] Webhook received: Contact ID 31318 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 12 [2026-05-13 08:41:43] Webhook received: Contact ID 38352 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19024248674", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "1137", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 13 [2026-05-13 08:41:43] Webhook received: Contact ID 43709 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 14 [2026-05-13 08:41:43] Webhook received: Contact ID 38194 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+17097472195", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 15 [2026-05-13 08:41:43] Webhook received: Contact ID 46913 [2026-05-13 08:41:43] Webhook received: Contact ID 43389 [2026-05-13 08:41:43] Payload: { "from_number": "+14375242727", "to_number": "+19024612009", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443", "number_of_passed_courses": "4", "extension": "258", "province": "NS", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:43] Added to queue. Total in queue: 16 [2026-05-13 08:41:43] Webhook received: Contact ID 48757 [2026-05-13 08:41:44] Webhook received: Contact ID 48830 [2026-05-13 08:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19028181061", "retell_llm_dynamic_variables": { "first_name": "Tisha", "last_name": "Kemp", "full_name": "Tisha Kemp", "contact_id": "48830", "email": "tishapk@gmail.com", "orgname": "ShiftED Academy", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:41:44] Added to queue. Total in queue: 17 [2026-05-13 08:41:44] Webhook received: Contact ID 39914 [2026-05-13 08:41:44] Webhook received: Contact ID 40200 [2026-05-13 08:56:42] Webhook received: Contact ID 31318 [2026-05-13 08:56:42] Webhook received: Contact ID 41800 [2026-05-13 08:56:42] Payload: { "from_number": "+14375242727", "to_number": "+15063877740", "retell_llm_dynamic_variables": { "first_name": "Marina", "last_name": "Wright", "full_name": "Marina Wright", "contact_id": "41800", "email": "marinaw1810@yahoo.ca", "orgname": "Family and Early Childhood Anglophone East", "member_type": "PRO", "bloc_notes_ac": "03 September 2025 Not in the office\r\n22 September 2025 She didn't want to participate saying that she didn't benefit from it much\n2026 May 11 call reached voicemail or gatekeeper, no contact with Marina.\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail/gatekeeper: Family and Early Childhood Anglophone East; no contact Marina.", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:42] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:42] Added to queue. Total in queue: 2 [2026-05-13 08:56:42] Added to queue. Total in queue: 3 [2026-05-13 08:56:42] Webhook received: Contact ID 43389 [2026-05-13 08:56:42] Payload: { "from_number": "+14375242727", "to_number": "+19026911443", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:42] Added to queue. Total in queue: 4 [2026-05-13 08:56:42] Webhook received: Contact ID 43139 [2026-05-13 08:56:42] Payload: { "from_number": "+14375242727", "to_number": "+19028171266", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Huntley", "full_name": "Darlene Huntley", "contact_id": "43139", "email": "darbaby3@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 Survey completed but she is very frustrated by the way she was treated by NPI and specially when they asked for her PCP certificate back given that she has been paying for several years even without using it much and maintaining her hours. She wrote an e-mail to NPI membership on May 27 and never heard back from them - I told her I'll ask for someone to call her\n2026 May 11 call reached voicemail for Darlene\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Darlene; no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:42] Added to queue. Total in queue: 5 [2026-05-13 08:56:42] Webhook received: Contact ID 38352 [2026-05-13 08:56:42] Payload: { "from_number": "+14375242727", "to_number": "+19024620395", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:42] Added to queue. Total in queue: 6 [2026-05-13 08:56:42] Webhook received: Contact ID 43709 [2026-05-13 08:56:42] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:42] Added to queue. Total in queue: 7 [2026-05-13 08:56:43] Webhook received: Contact ID 44106 [2026-05-13 08:56:43] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:43] Added to queue. Total in queue: 8 [2026-05-13 08:56:43] Webhook received: Contact ID 47152 [2026-05-13 08:56:43] Payload: { "from_number": "+14375242727", "to_number": "+17098344689", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:43] Added to queue. Total in queue: 9 [2026-05-13 08:56:44] Webhook received: Contact ID 39691 [2026-05-13 08:56:44] Payload: { "from_number": "+14375242727", "to_number": "+19022921157", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 11 reached voicemail at Atlantic Medical Incorporated\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail at Atlanticen Medical Incorporated; no contact", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:44] Added to queue. Total in queue: 10 [2026-05-13 08:56:44] Webhook received: Contact ID 38194 [2026-05-13 08:56:44] Payload: { "from_number": "+14375242727", "to_number": "+17097697785", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Marcus Contract, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:44] Added to queue. Total in queue: 11 [2026-05-13 08:56:44] Webhook received: Contact ID 47838 [2026-05-13 08:56:44] Payload: { "from_number": "+14375242727", "to_number": "+19029997002", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:44] Added to queue. Total in queue: 12 [2026-05-13 08:56:44] Webhook received: Contact ID 42767 [2026-05-13 08:56:44] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 08:56:44] Added to queue. Total in queue: 13 [2026-05-13 09:35:05] Webhook received: Contact ID 39365 [2026-05-13 09:35:05] Payload: { "from_number": "+14375242727", "to_number": "+15148175552", "retell_llm_dynamic_variables": { "first_name": "Annie", "last_name": "Villeneuve", "full_name": "Annie Villeneuve", "contact_id": "39365", "email": "annievilleneuve2022@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T09:35:06-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:05] Added to queue. Total in queue: 2 [2026-05-13 09:35:06] Webhook received: Contact ID 33422 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+16476713380", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Atienza", "full_name": "Marjorie Atienza", "contact_id": "33422", "email": "atienza.marjorie08@gmail.com", "orgname": "HireValues Ltd", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 - Already a member", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 3 [2026-05-13 09:35:06] Webhook received: Contact ID 39816 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+14389932243", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Lu", "full_name": "Ping Lu", "contact_id": "39816", "email": "aristlu@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 4 [2026-05-13 09:35:06] Webhook received: Contact ID 39188 [2026-05-13 09:35:06] Webhook received: Contact ID 47475 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+15193528799", "retell_llm_dynamic_variables": { "first_name": "Arlene", "last_name": "Rintjema", "full_name": "Arlene Rintjema", "contact_id": "47475", "email": "arlene.rintjema@sympatico.ca", "orgname": "Devolder Farms Inc.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 5 [2026-05-13 09:35:06] Webhook received: Contact ID 44141 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+19058908558", "retell_llm_dynamic_variables": { "first_name": "Anandha", "last_name": "Shivarajan", "full_name": "Anandha Shivarajan", "contact_id": "44141", "email": "ap.shivarajan@gmail.com", "orgname": "Pivotal Integrated HR Solutions", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 6 [2026-05-13 09:35:06] Webhook received: Contact ID 39540 [2026-05-13 09:35:06] Webhook received: Contact ID 31196 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+12897888448", "retell_llm_dynamic_variables": { "first_name": "Kashmir", "last_name": "Kahlon", "full_name": "Kashmir Kahlon", "contact_id": "31196", "email": "asees07@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "10 June 2025 Completed", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 7 [2026-05-13 09:35:06] Webhook received: Contact ID 47483 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+14164633181", "retell_llm_dynamic_variables": { "first_name": "Atika", "last_name": "Okadia", "full_name": "Atika Okadia", "contact_id": "47483", "email": "atikaokadia@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 8 [2026-05-13 09:35:06] Webhook received: Contact ID 30940 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+14166386666", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Arango", "full_name": "John Arango", "contact_id": "30940", "email": "arango_john@yahoo.ca", "orgname": "Rochon Building Corp.", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 Survey completed\r\n21 October 2025 He wants to renew - sent him the application", "number_of_passed_courses": "4", "extension": "228", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 9 [2026-05-13 09:35:06] Webhook received: Contact ID 30974 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+18774676851", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Zwart", "full_name": "Sharon Zwart", "contact_id": "30974", "email": "aszwart@telus.net", "orgname": "3P Learning Canada Limited", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 10 [2026-05-13 09:35:06] Webhook received: Contact ID 39913 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+16472507376", "retell_llm_dynamic_variables": { "first_name": "Shahla", "last_name": "Jehangir", "full_name": "Shahla Jehangir", "contact_id": "39913", "email": "avonca@hotmail.com", "orgname": "Computek College", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 call back tomorrow\r\nSept 11 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 11 [2026-05-13 09:35:06] Webhook received: Contact ID 9526 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+16478780698", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Fung", "full_name": "Rebecca Fung", "contact_id": "9526", "email": "beccifung@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm Apr 10 2025 vm\r\nMay 6 2025 vm Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 12 [2026-05-13 09:35:06] Webhook received: Contact ID 31066 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+16479803426", "retell_llm_dynamic_variables": { "first_name": "Ayan", "last_name": "Ga'al", "full_name": "Ayan Ga'al", "contact_id": "31066", "email": "ayan.gaal@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 13 [2026-05-13 09:35:06] Webhook received: Contact ID 40649 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+16479160387", "retell_llm_dynamic_variables": { "first_name": "Azeem", "last_name": "Malik", "full_name": "Azeem Malik", "contact_id": "40649", "email": "bata.azeem@gmail.com", "orgname": "Town of Whitby", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 14 [2026-05-13 09:35:06] Webhook received: Contact ID 9356 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+14169153186", "retell_llm_dynamic_variables": { "first_name": "Atul", "last_name": "Sharma", "full_name": "Atul Sharma", "contact_id": "9356", "email": "atulsharma72@gmail.com", "orgname": "Gemilang North America Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 15 [2026-05-13 09:35:06] Webhook received: Contact ID 41866 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+12894005922", "retell_llm_dynamic_variables": { "first_name": "Aygyuler", "last_name": "Alper", "full_name": "Aygyuler Alper", "contact_id": "41866", "email": "aygyuler@hotmail.com", "orgname": "OCDSB", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Webhook received: Contact ID 49565 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+14166467094", "retell_llm_dynamic_variables": { "first_name": "Dongmei", "last_name": "Bao", "full_name": "Dongmei Bao", "contact_id": "49565", "email": "baodm18@hotmail.com", "orgname": "Exchange Solutions", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "11 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 16 [2026-05-13 09:35:06] Added to queue. Total in queue: 17 [2026-05-13 09:35:06] Webhook received: Contact ID 39368 [2026-05-13 09:35:06] Webhook received: Contact ID 38261 [2026-05-13 09:35:06] Payload: { "from_number": "+14375242727", "to_number": "+14164336261", "retell_llm_dynamic_variables": { "first_name": "Annu", "last_name": "Sira", "full_name": "Annu Sira", "contact_id": "38261", "email": "annusira@gmail.com", "orgname": "Baffinland Iron Mines", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:35:06] Added to queue. Total in queue: 18 [2026-05-13 09:46:43] Webhook received: Contact ID 39816 [2026-05-13 09:46:43] Payload: { "from_number": "+14375242727", "to_number": "+14389932243", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Lu", "full_name": "Ping Lu", "contact_id": "39816", "email": "aristlu@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:46:43] Added to queue. Total in queue: 2 [2026-05-13 09:51:39] Webhook received: Contact ID 9526 [2026-05-13 09:51:39] Payload: { "from_number": "+14375242727", "to_number": "+16478780698", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Fung", "full_name": "Rebecca Fung", "contact_id": "9526", "email": "beccifung@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm Apr 10 2025 vm\r\nMay 6 2025 vm Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:39] Added to queue. Total in queue: 2 [2026-05-13 09:51:39] Webhook received: Contact ID 30974 [2026-05-13 09:51:39] Payload: { "from_number": "+14375242727", "to_number": "+14032750919", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Zwart", "full_name": "Sharon Zwart", "contact_id": "30974", "email": "aszwart@telus.net", "orgname": "3P Learning Canada Limited", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week\n2026 May 13 - reached voicemail/IVR; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:39] Added to queue. Total in queue: 3 [2026-05-13 09:51:39] Webhook received: Contact ID 9356 [2026-05-13 09:51:39] Payload: { "from_number": "+14375242727", "to_number": "+15199458622", "retell_llm_dynamic_variables": { "first_name": "Atul", "last_name": "Sharma", "full_name": "Atul Sharma", "contact_id": "9356", "email": "atulsharma72@gmail.com", "orgname": "Gemilang North America Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:39] Added to queue. Total in queue: 4 [2026-05-13 09:51:40] Webhook received: Contact ID 33422 [2026-05-13 09:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16476713380", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Atienza", "full_name": "Marjorie Atienza", "contact_id": "33422", "email": "atienza.marjorie08@gmail.com", "orgname": "HireValues Ltd", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:40] Added to queue. Total in queue: 5 [2026-05-13 09:51:40] Webhook received: Contact ID 44141 [2026-05-13 09:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16478768281", "retell_llm_dynamic_variables": { "first_name": "Anandha", "last_name": "Shivarajan", "full_name": "Anandha Shivarajan", "contact_id": "44141", "email": "ap.shivarajan@gmail.com", "orgname": "Pivotal Integrated HR Solutions", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:40] Added to queue. Total in queue: 6 [2026-05-13 09:51:41] Webhook received: Contact ID 40649 [2026-05-13 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16479160387", "retell_llm_dynamic_variables": { "first_name": "Azeem", "last_name": "Malik", "full_name": "Azeem Malik", "contact_id": "40649", "email": "bata.azeem@gmail.com", "orgname": "Town of Whitby", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:41] Added to queue. Total in queue: 7 [2026-05-13 09:51:41] Webhook received: Contact ID 31196 [2026-05-13 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12897888448", "retell_llm_dynamic_variables": { "first_name": "Kashmir", "last_name": "Kahlon", "full_name": "Kashmir Kahlon", "contact_id": "31196", "email": "asees07@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "10 June 2025 Completed\n2026 May 13 - reached voicemail; no contact.", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:41] Added to queue. Total in queue: 8 [2026-05-13 09:51:42] Webhook received: Contact ID 38261 [2026-05-13 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16473284101", "retell_llm_dynamic_variables": { "first_name": "Annu", "last_name": "Sira", "full_name": "Annu Sira", "contact_id": "38261", "email": "annusira@gmail.com", "orgname": "Baffinland Iron Mines", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:08-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:51:42] Added to queue. Total in queue: 9 [2026-05-13 09:56:40] Webhook received: Contact ID 39914 [2026-05-13 09:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17096916847", "retell_llm_dynamic_variables": { "first_name": "Terrina", "last_name": "Tobin", "full_name": "Terrina Tobin", "contact_id": "39914", "email": "terrinat@hotmail.com", "orgname": "Canada Revenue Agency", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:40] Added to queue. Total in queue: 2 [2026-05-13 09:56:40] Webhook received: Contact ID 38702 [2026-05-13 09:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17093681966", "retell_llm_dynamic_variables": { "first_name": "Frances", "last_name": "Pendergast", "full_name": "Frances Pendergast", "contact_id": "38702", "email": "frances_pendergast@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:40] Added to queue. Total in queue: 3 [2026-05-13 09:56:41] Webhook received: Contact ID 41781 [2026-05-13 09:56:41] Payload: { "from_number": "+14375242727", "to_number": "+15066635106", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Forest", "full_name": "Rebecca Forest", "contact_id": "41781", "email": "rebecca.forest31@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm\n2026 May 11 reached voicemail for Rebecca Forrest, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:41] Added to queue. Total in queue: 4 [2026-05-13 09:56:41] Webhook received: Contact ID 47462 [2026-05-13 09:56:41] Payload: { "from_number": "+14375242727", "to_number": "+17802964776", "retell_llm_dynamic_variables": { "first_name": "Marlena", "last_name": "McLean", "full_name": "Marlena McLean", "contact_id": "47462", "email": "marlena.m@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:41] Added to queue. Total in queue: 5 [2026-05-13 09:56:41] Webhook received: Contact ID 46913 [2026-05-13 09:56:41] Payload: { "from_number": "+14375242727", "to_number": "+19024394795", "retell_llm_dynamic_variables": { "first_name": "Krystal", "last_name": "MacKenzie", "full_name": "Krystal MacKenzie", "contact_id": "46913", "email": "krystalmackenzie1@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "PE", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:41] Added to queue. Total in queue: 6 [2026-05-13 09:56:41] Webhook received: Contact ID 48757 [2026-05-13 09:56:41] Payload: { "from_number": "+14375242727", "to_number": "+17097824885", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Jones", "full_name": "Stephanie Jones", "contact_id": "48757", "email": "steff.jones@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact with Stephanie", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:41] Added to queue. Total in queue: 7 [2026-05-13 09:56:42] Webhook received: Contact ID 40200 [2026-05-13 09:56:42] Payload: { "from_number": "+14375242727", "to_number": "+19024453460", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Lai", "full_name": "Norman Lai", "contact_id": "40200", "email": "timetrialist@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 line busy\n2026 May 11 call reached voicemail, no conversation.", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:41:45-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 09:56:42] Added to queue. Total in queue: 8 [2026-05-13 10:06:40] Webhook received: Contact ID 48703 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+17092731676", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Cramm", "full_name": "Sheila Cramm", "contact_id": "48703", "email": "sheila.j.cramm@exxonmobil.com", "orgname": "ExxonMobil Canada", "member_type": "PRO", "bloc_notes_ac": "2026-05-11 Dial no answer, phone: +17092731676\n2026 May 11 contact not available, call ended - asked to call back later", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "", "cancel_date": "2026-03-26", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-26", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 10:06:40] Added to queue. Total in queue: 2 [2026-05-13 10:06:41] Webhook received: Contact ID 38931 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+15063836466", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Leger", "full_name": "Debbie Leger", "contact_id": "38931", "email": "thelegerfamily@hotmail.com", "orgname": "FundyPros Specialty Construction", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nAW / 03 October 2025 No longer works there\n2026 May 11 contact answered by Angela, informed Debbie retired, no renewal possible.", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 10:06:41] Added to queue. Total in queue: 3 [2026-05-13 10:21:42] Webhook received: Contact ID 48703 [2026-05-13 10:21:42] Payload: { "from_number": "+14375242727", "to_number": "+17094375168", "retell_llm_dynamic_variables": { "first_name": "Sheila", "last_name": "Cramm", "full_name": "Sheila Cramm", "contact_id": "48703", "email": "sheila.j.cramm@exxonmobil.com", "orgname": "ExxonMobil Canada", "member_type": "PRO", "bloc_notes_ac": "2026-05-11 Dial no answer, phone: +17092731676\n2026 May 11 contact not available, call ended - asked to call back later", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "", "cancel_date": "2026-03-26", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-26", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 10:21:42] Added to queue. Total in queue: 2 [2026-05-13 10:56:41] Webhook received: Contact ID 39188 [2026-05-13 10:56:41] Payload: { "from_number": "+14375242727", "to_number": "+12269884999", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Rabe", "full_name": "Denise Rabe", "contact_id": "39188", "email": "auntiedeedee@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2024-01-09", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-01-09", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 10:56:41] Added to queue. Total in queue: 2 [2026-05-13 10:56:42] Webhook received: Contact ID 39368 [2026-05-13 10:56:42] Payload: { "from_number": "+14375242727", "to_number": "+16472178411", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barron", "full_name": "Amy Barron", "contact_id": "39368", "email": "a_barron2590@hotmail.com", "orgname": "Conmed Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 She said she is still a member, she said she completed all the forms to pause membership while she is on maternity leave.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:08-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-01", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 10:56:42] Added to queue. Total in queue: 3 [2026-05-13 10:56:43] Webhook received: Contact ID 39540 [2026-05-13 10:56:43] Payload: { "from_number": "+14375242727", "to_number": "+14165202486", "retell_llm_dynamic_variables": { "first_name": "Antonella", "last_name": "Saunders", "full_name": "Antonella Saunders", "contact_id": "39540", "email": "antonella_cosentino@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 26 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:35:07-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 10:56:43] Added to queue. Total in queue: 4 [2026-05-13 11:22:15] Webhook received: Contact ID 38680 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+15196205224", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 2 [2026-05-13 11:22:15] Webhook received: Contact ID 31189 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+19054592500", "retell_llm_dynamic_variables": { "first_name": "Sandra", "last_name": "Jackson", "full_name": "Sandra Jackson", "contact_id": "31189", "email": "bellebible@yahoo.com", "orgname": "Loblaw Company Limited", "member_type": "PRO", "bloc_notes_ac": "July 17 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 3 [2026-05-13 11:22:15] Webhook received: Contact ID 38447 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+16133027313", "retell_llm_dynamic_variables": { "first_name": "Beverly", "last_name": "Oattes", "full_name": "Beverly Oattes", "contact_id": "38447", "email": "beverlyoattes@hotmail.com", "orgname": "Arnprior Family Health Team", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Survey completed She said she would have kept her membership as a retired person and did not have to pay fees or keep up her credits because professional development seminars and webinars are costly.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 4 [2026-05-13 11:22:15] Webhook received: Contact ID 38617 [2026-05-13 11:22:15] Webhook received: Contact ID 40214 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+15195768856", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Hergott", "full_name": "Bonnie Hergott", "contact_id": "40214", "email": "bonnie.hergott@gmail.com", "orgname": "YW Kitchener Waterloo", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "104", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 5 [2026-05-13 11:22:15] Webhook received: Contact ID 38669 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+15197766441", "retell_llm_dynamic_variables": { "first_name": "Vlasta", "last_name": "Canji", "full_name": "Vlasta Canji", "contact_id": "38669", "email": "canjivlasta@hotmail.com", "orgname": "Corporation of the County of Essex", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2026-09-30", "company_paid_thru": "2026-09-30", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 6 [2026-05-13 11:22:15] Webhook received: Contact ID 40047 [2026-05-13 11:22:15] Webhook received: Contact ID 42132 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+16139043573", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Ashton", "full_name": "Christine Ashton", "contact_id": "42132", "email": "cashton88@gmail.com", "orgname": "National Defence", "member_type": "PRO", "bloc_notes_ac": "number not in service", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 7 [2026-05-13 11:22:15] Webhook received: Contact ID 38470 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+17056881200", "retell_llm_dynamic_variables": { "first_name": "Carroll", "last_name": "Rowlands", "full_name": "Carroll Rowlands", "contact_id": "38470", "email": "carrollescape@gmail.com", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name above there,", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 8 [2026-05-13 11:22:15] Webhook received: Contact ID 43802 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+14167998896", "retell_llm_dynamic_variables": { "first_name": "Beniamin", "last_name": "Marcu", "full_name": "Beniamin Marcu", "contact_id": "43802", "email": "beni.marcu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 9 [2026-05-13 11:22:15] Webhook received: Contact ID 38303 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+14165677869", "retell_llm_dynamic_variables": { "first_name": "Changmin", "last_name": "Ban", "full_name": "Changmin Ban", "contact_id": "38303", "email": "carolban@gmail.com", "orgname": "6703054 Canada Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 The person who answered said that Changmin is out of the country\r\nLN Oct 1 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 10 [2026-05-13 11:22:15] Webhook received: Contact ID 44516 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+16472131496", "retell_llm_dynamic_variables": { "first_name": "Brianna", "last_name": "Beers", "full_name": "Brianna Beers", "contact_id": "44516", "email": "brianna.beers@icloud.com", "orgname": "Day & Zimmermann of Canada Corporation", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 She is not in payroll anymore", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 11 [2026-05-13 11:22:15] Webhook received: Contact ID 31111 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+19056950106", "retell_llm_dynamic_variables": { "first_name": "Behrang", "last_name": "Ashtiani", "full_name": "Behrang Ashtiani", "contact_id": "31111", "email": "behrang.ashtiani@gmail.com", "orgname": "Bigtech Inc.", "member_type": "PRO", "bloc_notes_ac": "Aug 14 2025 line busy\r\nLN Nov 3 2025 line busy", "number_of_passed_courses": "4", "extension": "2023", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 12 [2026-05-13 11:22:15] Webhook received: Contact ID 38009 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+16139124743", "retell_llm_dynamic_variables": { "first_name": "Catalina", "last_name": "Mototolea", "full_name": "Catalina Mototolea", "contact_id": "38009", "email": "catalinamototolea@gmail.com", "orgname": "Saba Software (Canada) Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 13 [2026-05-13 11:22:15] Webhook received: Contact ID 9840 [2026-05-13 11:22:15] Payload: { "from_number": "+14375242727", "to_number": "+19055541444", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Beleskey", "full_name": "Catherine Beleskey", "contact_id": "9840", "email": "cathysmyth2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 no one there by that name", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:15] Added to queue. Total in queue: 14 [2026-05-13 11:22:16] Webhook received: Contact ID 40597 [2026-05-13 11:22:16] Payload: { "from_number": "+14375242727", "to_number": "+16474555730", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Abbott", "full_name": "Cathy Abbott", "contact_id": "40597", "email": "cathy.abbott@bsci.com", "orgname": "Boston Scientific ( Canada) Ltd.", "member_type": "PRO", "bloc_notes_ac": "23 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:16] Added to queue. Total in queue: 15 [2026-05-13 11:22:16] Webhook received: Contact ID 39197 [2026-05-13 11:22:16] Payload: { "from_number": "+14375242727", "to_number": "+14164592619", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Najjar", "full_name": "Carol Najjar", "contact_id": "39197", "email": "carolnajjar@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:16] Added to queue. Total in queue: 16 [2026-05-13 11:22:16] Webhook received: Contact ID 48717 [2026-05-13 11:22:16] Payload: { "from_number": "+14375242727", "to_number": "+14378366431", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:16] Added to queue. Total in queue: 17 [2026-05-13 11:22:16] Webhook received: Contact ID 47010 [2026-05-13 11:22:16] Webhook received: Contact ID 40208 [2026-05-13 11:22:16] Payload: { "from_number": "+14375242727", "to_number": "+15192537219", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Carter", "full_name": "Ryan Carter", "contact_id": "40208", "email": "cartz2010@gmail.com", "orgname": "Baker Investments Limited", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:22:16] Added to queue. Total in queue: 18 [2026-05-13 11:36:41] Webhook received: Contact ID 9840 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+16475239139", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Beleskey", "full_name": "Catherine Beleskey", "contact_id": "9840", "email": "cathysmyth2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:41] Webhook received: Contact ID 48717 [2026-05-13 11:36:41] Added to queue. Total in queue: 2 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14162869254", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:41] Added to queue. Total in queue: 3 [2026-05-13 11:36:41] Webhook received: Contact ID 38680 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+15197226313", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:41] Added to queue. Total in queue: 4 [2026-05-13 11:36:41] Webhook received: Contact ID 39197 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14164592619", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Najjar", "full_name": "Carol Najjar", "contact_id": "39197", "email": "carolnajjar@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:41] Added to queue. Total in queue: 5 [2026-05-13 11:36:41] Webhook received: Contact ID 38009 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14074452716", "retell_llm_dynamic_variables": { "first_name": "Catalina", "last_name": "Mototolea", "full_name": "Catalina Mototolea", "contact_id": "38009", "email": "catalinamototolea@gmail.com", "orgname": "Saba Software (Canada) Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone: +16139124743", "number_of_passed_courses": "4", "extension": "0", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:41] Added to queue. Total in queue: 6 [2026-05-13 11:36:41] Webhook received: Contact ID 40597 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14165296442", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Abbott", "full_name": "Cathy Abbott", "contact_id": "40597", "email": "cathy.abbott@bsci.com", "orgname": "Boston Scientific ( Canada) Ltd.", "member_type": "PRO", "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:41] Added to queue. Total in queue: 7 [2026-05-13 11:36:42] Webhook received: Contact ID 42132 [2026-05-13 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+16138340828", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Ashton", "full_name": "Christine Ashton", "contact_id": "42132", "email": "cashton88@gmail.com", "orgname": "National Defence", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:42] Added to queue. Total in queue: 8 [2026-05-13 11:36:42] Webhook received: Contact ID 44516 [2026-05-13 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+16472131496", "retell_llm_dynamic_variables": { "first_name": "Brianna", "last_name": "Beers", "full_name": "Brianna Beers", "contact_id": "44516", "email": "brianna.beers@icloud.com", "orgname": "Day & Zimmermann of Canada Corporation", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 She is not in payroll anymore\n2026 May 13 - Reached voicemail/gatekeeper; Brianna not available; left instruction to leave message after tone.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:42] Added to queue. Total in queue: 9 [2026-05-13 11:36:43] Webhook received: Contact ID 38303 [2026-05-13 11:36:43] Payload: { "from_number": "+14375242727", "to_number": "+16478797099", "retell_llm_dynamic_variables": { "first_name": "Changmin", "last_name": "Ban", "full_name": "Changmin Ban", "contact_id": "38303", "email": "carolban@gmail.com", "orgname": "6703054 Canada Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 The person who answered said that Changmin is out of the country\r\nLN Oct 1 2025 vm\n2026 May 13 - Reached voicemail; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:43] Added to queue. Total in queue: 10 [2026-05-13 11:36:43] Webhook received: Contact ID 43802 [2026-05-13 11:36:43] Payload: { "from_number": "+14375242727", "to_number": "+14167998896", "retell_llm_dynamic_variables": { "first_name": "Beniamin", "last_name": "Marcu", "full_name": "Beniamin Marcu", "contact_id": "43802", "email": "beni.marcu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:43] Added to queue. Total in queue: 11 [2026-05-13 11:36:43] Webhook received: Contact ID 40214 [2026-05-13 11:36:43] Payload: { "from_number": "+14375242727", "to_number": "+15193865250", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Hergott", "full_name": "Bonnie Hergott", "contact_id": "40214", "email": "bonnie.hergott@gmail.com", "orgname": "YW Kitchener Waterloo", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 11:36:43] Added to queue. Total in queue: 12 [2026-05-13 12:06:39] Webhook received: Contact ID 48848 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+12049759433", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Dasco", "full_name": "Maria Dasco", "contact_id": "48848", "email": "leigh.dasco@gmail.com", "orgname": "Trek Geotechnical", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached automated office menu and was transferred but disconnected before human contact.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:06:39] Added to queue. Total in queue: 2 [2026-05-13 12:06:39] Webhook received: Contact ID 9556 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+12042928053", "retell_llm_dynamic_variables": { "first_name": "Jaspal", "last_name": "Toor", "full_name": "Jaspal Toor", "contact_id": "9556", "email": "jaspalktoor@gmail.com", "orgname": "Richardson International Limited", "member_type": "PRO", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 11 call initiated but no conversation with contact.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:06:39] Added to queue. Total in queue: 3 [2026-05-13 12:06:39] Webhook received: Contact ID 43510 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+13063371070", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Beattie", "full_name": "April Beattie", "contact_id": "43510", "email": "aprilbeattie@sasktel.net", "orgname": "Living Skies Housing Authority", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Survey completed. She is retiring soon.\n2026 May 11 call initiated but no conversation with April", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:06:39] Added to queue. Total in queue: 4 [2026-05-13 12:21:41] Webhook received: Contact ID 9556 [2026-05-13 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+12042928053", "retell_llm_dynamic_variables": { "first_name": "Jaspal", "last_name": "Toor", "full_name": "Jaspal Toor", "contact_id": "9556", "email": "jaspalktoor@gmail.com", "orgname": "Richardson International Limited", "member_type": "PRO", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 11 call initiated but no conversation with contact.\n2026 May 13 - Reached voicemail/gatekeeper; Jaspal not available", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:21:41] Added to queue. Total in queue: 2 [2026-05-13 12:46:46] Webhook received: Contact ID 47010 [2026-05-13 12:46:46] Payload: { "from_number": "+14375242727", "to_number": "+17058222115", "retell_llm_dynamic_variables": { "first_name": "Candice", "last_name": "Provincial", "full_name": "Candice Provincial", "contact_id": "47010", "email": "candicealicep@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:17-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:46:46] Added to queue. Total in queue: 2 [2026-05-13 12:46:47] Webhook received: Contact ID 40047 [2026-05-13 12:46:47] Payload: { "from_number": "+14375242727", "to_number": "+16478364588", "retell_llm_dynamic_variables": { "first_name": "Bo", "last_name": "Yu", "full_name": "Bo Yu", "contact_id": "40047", "email": "bonniecnca@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:46:47] Added to queue. Total in queue: 3 [2026-05-13 12:46:48] Webhook received: Contact ID 38617 [2026-05-13 12:46:48] Payload: { "from_number": "+14375242727", "to_number": "+17055450091", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Kirkey", "full_name": "Rebecca Kirkey", "contact_id": "38617", "email": "beckykirkey@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:22:16-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:46:48] Added to queue. Total in queue: 4 [2026-05-13 12:49:04] Webhook received: Contact ID 38796 [2026-05-13 12:49:04] Webhook received: Contact ID 9684 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12046977215", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Racicot", "full_name": "Michelle Racicot", "contact_id": "9684", "email": "mracicot87@hotmail.ca", "orgname": "Winnipeg Free Press", "member_type": "PRO", "bloc_notes_ac": "May 20 2025 Michelle Racicot has not work there in 5 years. Asked that phone number be removed.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 2 [2026-05-13 12:49:04] Webhook received: Contact ID 10825 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+13062711512", "retell_llm_dynamic_variables": { "first_name": "Liuba", "last_name": "Chicu-Gritco", "full_name": "Liuba Chicu-Gritco", "contact_id": "10825", "email": "liubachicu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 17 2025 vm Mar 26 2025 vm April 7 2025 Liuba no longer there. Alena is now in that position call back next week.", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 3 [2026-05-13 12:49:04] Webhook received: Contact ID 10865 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12044706557", "retell_llm_dynamic_variables": { "first_name": "Lorraine", "last_name": "Renard", "full_name": "Lorraine Renard", "contact_id": "10865", "email": "llmrenard@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 17 2025 vm\r\nMar 27 2025 vm\r\nApril 7 2025 Refus with explanation.She said that the last couple of jobs she had in payroll did not care if she had membership.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 4 [2026-05-13 12:49:04] Webhook received: Contact ID 38382 [2026-05-13 12:49:04] Webhook received: Contact ID 10910 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+17057450760", "retell_llm_dynamic_variables": { "first_name": "Vanessa", "last_name": "Lobo-Muloin", "full_name": "Vanessa Lobo-Muloin", "contact_id": "10910", "email": "lobomuloin@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 Number not ins service\r\n27 March 2025 No one by that name works there\r\n23 April 2025 Wrong number", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 5 [2026-05-13 12:49:04] Webhook received: Contact ID 37819 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+14316689402", "retell_llm_dynamic_variables": { "first_name": "Nayomi", "last_name": "Gajaweera", "full_name": "Nayomi Gajaweera", "contact_id": "37819", "email": "nayomigaja@gmail.com", "orgname": "Investors Group Inc", "member_type": "PRO", "bloc_notes_ac": "16 June 2025 VM\r\nLN / 18 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2023-12-04", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "2026-02-28", "the_withdrawal_date": "2023-12-04", "the_withdrawal_duration": "2 years and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 6 [2026-05-13 12:49:04] Webhook received: Contact ID 39733 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12043856116", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Willson", "full_name": "Richard Willson", "contact_id": "39733", "email": "rwillson00@gmail.com", "orgname": "Pine Creek School Division", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nLN / 01 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 7 [2026-05-13 12:49:04] Webhook received: Contact ID 38595 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12047890043", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Steele", "full_name": "Pamela Steele", "contact_id": "38595", "email": "psteele@barobinson.com", "orgname": "B.A. Robinson Co Ltd", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 8 [2026-05-13 12:49:04] Webhook received: Contact ID 39486 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12048783955", "retell_llm_dynamic_variables": { "first_name": "Taylor", "last_name": "Audet", "full_name": "Taylor Audet", "contact_id": "39486", "email": "taylor.richter@titanenviro.ca", "orgname": "Titan Environmental Containment Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 Taylor has not worked there for a year", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 9 [2026-05-13 12:49:04] Webhook received: Contact ID 46974 [2026-05-13 12:49:04] Webhook received: Contact ID 48469 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12048073086", "retell_llm_dynamic_variables": { "first_name": "Wenjie", "last_name": "Xue", "full_name": "Wenjie Xue", "contact_id": "48469", "email": "sandyxue81@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 10 [2026-05-13 12:49:04] Webhook received: Contact ID 9647 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12048813001", "retell_llm_dynamic_variables": { "first_name": "Tanis", "last_name": "Varey", "full_name": "Tanis Varey", "contact_id": "9647", "email": "t.june.m@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "13 March 2025 No answer\r\n20 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 Too expensive for her", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 11 [2026-05-13 12:49:04] Webhook received: Contact ID 31053 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12046970492", "retell_llm_dynamic_variables": { "first_name": "Megan", "last_name": "Tran", "full_name": "Megan Tran", "contact_id": "31053", "email": "megan.tran@agrowth.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Apr 17 2025 interview completed ( she thought it is already renewed so she is willing to renew her membership)", "number_of_passed_courses": "", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2025-02-19", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2025-02-19", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 12 [2026-05-13 12:49:04] Webhook received: Contact ID 43736 [2026-05-13 12:49:04] Payload: { "from_number": "+14375242727", "to_number": "+12047868410", "retell_llm_dynamic_variables": { "first_name": "Tannis", "last_name": "Smoke", "full_name": "Tannis Smoke", "contact_id": "43736", "email": "tannissmokecafm@hotmail.com", "orgname": "POS Systems ( 2013) Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:04] Added to queue. Total in queue: 13 [2026-05-13 12:49:05] Webhook received: Contact ID 40601 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+13069667234", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Berry", "full_name": "Teresa Berry", "contact_id": "40601", "email": "teresa.berry@pds.usask.ca", "orgname": "Prairie Diagnostic Services Inc", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 not reachable", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 14 [2026-05-13 12:49:05] Webhook received: Contact ID 40224 [2026-05-13 12:49:05] Webhook received: Contact ID 46993 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+13064775708", "retell_llm_dynamic_variables": { "first_name": "Wendi", "last_name": "LeBrun", "full_name": "Wendi LeBrun", "contact_id": "46993", "email": "wendi.lebrun@igr.ca", "orgname": "Indigenous Gaming Regulators Inc.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "1", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 15 [2026-05-13 12:49:05] Webhook received: Contact ID 48053 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+12046943000", "retell_llm_dynamic_variables": { "first_name": "Lovepreet", "last_name": "Sidhu", "full_name": "Lovepreet Sidhu", "contact_id": "48053", "email": "lksidhu2693@gmail.com", "orgname": "Transolutions Truck Centres LTD.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "206", "province": "MB", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 16 [2026-05-13 12:49:05] Webhook received: Contact ID 48325 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+13069557075", "retell_llm_dynamic_variables": { "first_name": "Nola", "last_name": "Callaghan", "full_name": "Nola Callaghan", "contact_id": "48325", "email": "nola.cal@sasktel.net", "orgname": "Vecima Networks Inc.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "0", "extension": "4233", "province": "SK", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 17 [2026-05-13 12:49:05] Webhook received: Contact ID 39859 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+13062322133", "retell_llm_dynamic_variables": { "first_name": "Marg", "last_name": "Epp", "full_name": "Marg Epp", "contact_id": "39859", "email": "mepp@facilitations.ca", "orgname": "Inspired Facilitation Inc.", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 Survey completed She is no longer in payroll\r\n\r\nOne suggestions was the heavy level of Quebec courses could that be oppositional for the members that are not dealing with Quebec payroll.", "number_of_passed_courses": "4", "extension": "", "province": "NU", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 18 [2026-05-13 12:49:05] Webhook received: Contact ID 40233 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+12042226565", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Ramos", "full_name": "Steven Ramos", "contact_id": "40233", "email": "stevencramos@gmail.com", "orgname": "Oil Source", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 19 [2026-05-13 12:49:05] Webhook received: Contact ID 38504 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+12042014011", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Sanocki", "full_name": "Anna Sanocki", "contact_id": "38504", "email": "sanockimaria@gmail.com", "orgname": "David Aplin", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 01 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 20 [2026-05-13 12:49:05] Webhook received: Contact ID 44254 [2026-05-13 12:49:05] Payload: { "from_number": "+14375242727", "to_number": "+12046632866", "retell_llm_dynamic_variables": { "first_name": "Qimei", "last_name": "Guan", "full_name": "Qimei Guan", "contact_id": "44254", "email": "qimeiguan@gmail.com", "orgname": "Genvion Corporation", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "145", "province": "MB", "toronto_current_time": "2026-05-13T12:49:07-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 12:49:05] Added to queue. Total in queue: 21 [2026-05-13 13:01:42] Webhook received: Contact ID 38595 [2026-05-13 13:01:42] Payload: { "from_number": "+14375242727", "to_number": "+12042690793", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Steele", "full_name": "Pamela Steele", "contact_id": "38595", "email": "psteele@barobinson.com", "orgname": "B.A. Robinson Co Ltd", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm\n2026 May 13 - reached voicemail; no message left", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:42] Added to queue. Total in queue: 2 [2026-05-13 13:01:42] Webhook received: Contact ID 40601 [2026-05-13 13:01:42] Payload: { "from_number": "+14375242727", "to_number": "+13064771497", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Berry", "full_name": "Teresa Berry", "contact_id": "40601", "email": "teresa.berry@pds.usask.ca", "orgname": "Prairie Diagnostic Services Inc", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 not reachable\n2026 May 13 - voicemail reached", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:42] Added to queue. Total in queue: 3 [2026-05-13 13:01:42] Webhook received: Contact ID 37819 [2026-05-13 13:01:42] Payload: { "from_number": "+14375242727", "to_number": "+12042548933", "retell_llm_dynamic_variables": { "first_name": "Nayomi", "last_name": "Gajaweera", "full_name": "Nayomi Gajaweera", "contact_id": "37819", "email": "nayomigaja@gmail.com", "orgname": "Investors Group Inc", "member_type": "PRO", "bloc_notes_ac": "16 June 2025 VM\r\nLN / 18 September 2025 VM\n2026-05-13 Dial no answer, phone: +14316689402", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2023-12-04", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "2026-02-28", "the_withdrawal_date": "2023-12-04", "the_withdrawal_duration": "2 years and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:42] Added to queue. Total in queue: 4 [2026-05-13 13:01:43] Webhook received: Contact ID 48469 [2026-05-13 13:01:43] Payload: { "from_number": "+14375242727", "to_number": "+12048073086", "retell_llm_dynamic_variables": { "first_name": "Wenjie", "last_name": "Xue", "full_name": "Wenjie Xue", "contact_id": "48469", "email": "sandyxue81@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - reached voicemail; no contact", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:43] Added to queue. Total in queue: 5 [2026-05-13 13:01:43] Webhook received: Contact ID 10910 [2026-05-13 13:01:43] Payload: { "from_number": "+14375242727", "to_number": "+17057450760", "retell_llm_dynamic_variables": { "first_name": "Vanessa", "last_name": "Lobo-Muloin", "full_name": "Vanessa Lobo-Muloin", "contact_id": "10910", "email": "lobomuloin@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 Number not ins service\r\n27 March 2025 No one by that name works there\r\n23 April 2025 Wrong number\n2026-05-13 invalid phone destination, phone: +17057450760", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:43] Added to queue. Total in queue: 6 [2026-05-13 13:01:43] Webhook received: Contact ID 10865 [2026-05-13 13:01:43] Payload: { "from_number": "+14375242727", "to_number": "+12044706557", "retell_llm_dynamic_variables": { "first_name": "Lorraine", "last_name": "Renard", "full_name": "Lorraine Renard", "contact_id": "10865", "email": "llmrenard@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 17 2025 vm\r\nMar 27 2025 vm\r\nApril 7 2025 Refus with explanation.She said that the last couple of jobs she had in payroll did not care if she had membership.\n2026 May 13 - reached voicemail; asked to leave a message", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:43] Added to queue. Total in queue: 7 [2026-05-13 13:01:43] Webhook received: Contact ID 39733 [2026-05-13 13:01:43] Payload: { "from_number": "+14375242727", "to_number": "+12048920062", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Willson", "full_name": "Richard Willson", "contact_id": "39733", "email": "rwillson00@gmail.com", "orgname": "Pine Creek School Division", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 13 - voicemail reached, no contact answer", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:43] Added to queue. Total in queue: 8 [2026-05-13 13:01:43] Webhook received: Contact ID 39486 [2026-05-13 13:01:43] Payload: { "from_number": "+14375242727", "to_number": "+12047126567", "retell_llm_dynamic_variables": { "first_name": "Taylor", "last_name": "Audet", "full_name": "Taylor Audet", "contact_id": "39486", "email": "taylor.richter@titanenviro.ca", "orgname": "Titan Environmental Containment Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 Taylor has not worked there for a year\n2026 May 13 - Reached Taylor in accounts payable briefly; no renewal discussion", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:01:43] Added to queue. Total in queue: 9 [2026-05-13 13:06:41] Webhook received: Contact ID 44254 [2026-05-13 13:06:41] Payload: { "from_number": "+14375242727", "to_number": "+12045092818", "retell_llm_dynamic_variables": { "first_name": "Qimei", "last_name": "Guan", "full_name": "Qimei Guan", "contact_id": "44254", "email": "qimeiguan@gmail.com", "orgname": "Genvion Corporation", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Outbound call; only digit pressed, no contact reached", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:07-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:06:41] Added to queue. Total in queue: 2 [2026-05-13 13:06:42] Webhook received: Contact ID 48325 [2026-05-13 13:06:42] Payload: { "from_number": "+14375242727", "to_number": "+13063824398", "retell_llm_dynamic_variables": { "first_name": "Nola", "last_name": "Callaghan", "full_name": "Nola Callaghan", "contact_id": "48325", "email": "nola.cal@sasktel.net", "orgname": "Vecima Networks Inc.", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached company voicemail; asked to leave short message, no live contact.", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:06:42] Added to queue. Total in queue: 3 [2026-05-13 13:06:44] Webhook received: Contact ID 9647 [2026-05-13 13:06:44] Payload: { "from_number": "+14375242727", "to_number": "+12048813001", "retell_llm_dynamic_variables": { "first_name": "Tanis", "last_name": "Varey", "full_name": "Tanis Varey", "contact_id": "9647", "email": "t.june.m@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "13 March 2025 No answer\r\n20 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 Too expensive for her\n2026 May 13 - Reached voicemail of Tannis Berry; no message left", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 13:06:44] Added to queue. Total in queue: 4 [2026-05-13 14:11:43] Webhook received: Contact ID 40224 [2026-05-13 14:11:43] Payload: { "from_number": "+14375242727", "to_number": "+13062169941", "retell_llm_dynamic_variables": { "first_name": "Regina", "last_name": "Braziuniene", "full_name": "Regina Braziuniene", "contact_id": "40224", "email": "regruta@yahoo.co.uk", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:49:06-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 14:11:43] Added to queue. Total in queue: 2 [2026-05-13 14:11:43] Webhook received: Contact ID 46974 [2026-05-13 14:11:43] Payload: { "from_number": "+14375242727", "to_number": "+12049983464", "retell_llm_dynamic_variables": { "first_name": "Phuong", "last_name": "Long", "full_name": "Phuong Long", "contact_id": "46974", "email": "nhulong264@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 14:11:43] Added to queue. Total in queue: 3 [2026-05-13 14:11:43] Webhook received: Contact ID 38382 [2026-05-13 14:11:43] Payload: { "from_number": "+14375242727", "to_number": "+12042578772", "retell_llm_dynamic_variables": { "first_name": "Svetlana", "last_name": "Gromico", "full_name": "Svetlana Gromico", "contact_id": "38382", "email": "romaska@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 14:11:43] Added to queue. Total in queue: 4 [2026-05-13 14:11:43] Webhook received: Contact ID 38796 [2026-05-13 14:11:43] Payload: { "from_number": "+14375242727", "to_number": "+12048017344", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Urquhart", "full_name": "Melissa Urquhart", "contact_id": "38796", "email": "mdubowits@hotmail.com", "orgname": "Assiniboine Credit Union", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:49:05-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 14:11:43] Added to queue. Total in queue: 5 [2026-05-13 14:31:42] Webhook received: Contact ID 48333 [2026-05-13 14:31:42] Payload: { "from_number": "+14375242727", "to_number": "+16049136357", "retell_llm_dynamic_variables": { "first_name": "Gilda", "last_name": "Fernandez-Concha", "full_name": "Gilda Fernandez-Concha", "contact_id": "48333", "email": "gildafc15@hotmail.com", "orgname": "Capilano Golf and Country Club", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 - Contact busy; callback scheduled for 2026-05-13 14:00 - Contact: Gilda Fernandez-Concha; phone on record 6049136357; email gildafc15@hotmail.com", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-12T16:49:03-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 14:31:42] Added to queue. Total in queue: 2 [2026-05-13 18:31:41] Webhook received: Contact ID 48717 [2026-05-13 18:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14162869254", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:36:42-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 18:31:41] Added to queue. Total in queue: 2 [2026-05-13 20:31:39] Webhook received: Contact ID 47397 [2026-05-13 20:31:39] Payload: { "from_number": "+14375242727", "to_number": "+16047445436", "retell_llm_dynamic_variables": { "first_name": "Alexandra", "last_name": "Akuffo", "full_name": "Alexandra Akuffo", "contact_id": "47397", "email": "alexandraakuffo@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached third party, callback scheduled for May 13 8 PM", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-12T15:31:41-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-13 20:31:39] Added to queue. Total in queue: 2