[2026-05-14 09:31:42] Webhook received: Contact ID 39253 [2026-05-14 09:31:42] Webhook received: Contact ID 47912 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19053611420", "retell_llm_dynamic_variables": { "first_name": "Adriana", "last_name": "Gonzalez", "full_name": "Adriana Gonzalez", "contact_id": "39253", "email": "adrimg4@hotmail.com", "orgname": "Hilton Garden Inn Toronto Airport Mississauga", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 call back in the afternoon and ask f\n2026 May 12 call reached voicemail, no contact with human.\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 2 [2026-05-14 09:31:42] Webhook received: Contact ID 38410 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19053642777", "retell_llm_dynamic_variables": { "first_name": "Amedeo", "last_name": "Vidaic", "full_name": "Amedeo Vidaic", "contact_id": "38410", "email": "amedeo_ernie@hotmail.com", "orgname": "Acco Brands", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name Amedeo there\n2026-05-12 invalid phone destination, phone: +19053642777\n2026 May 12 reached voicemail for Amadeo Vedeich", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 3 [2026-05-14 09:31:42] Webhook received: Contact ID 39963 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+14164101009", "retell_llm_dynamic_variables": { "first_name": "Aditya", "last_name": "Pandya", "full_name": "Aditya Pandya", "contact_id": "39963", "email": "ampandya84@gmail.com", "orgname": "Tradespan Cargo Ltd", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-12 Dial no answer, phone: +14164101009\n2026 May 12 call reached uninitialized voicemail service, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 4 [2026-05-14 09:31:42] Webhook received: Contact ID 8967 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+16475221204", "retell_llm_dynamic_variables": { "first_name": "Alla", "last_name": "Galaxidas", "full_name": "Alla Galaxidas", "contact_id": "8967", "email": "allaprokhorova@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 5 [2026-05-14 09:31:42] Webhook received: Contact ID 39448 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19053393404", "retell_llm_dynamic_variables": { "first_name": "Amelia", "last_name": "Volante-Coore", "full_name": "Amelia Volante-Coore", "contact_id": "39448", "email": "acoore630@gmail.com", "orgname": "Romco Corp.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 9 2025 vm\n2026 May 12 call reached voicemail of Emilia Volante, no message left\n2026-05-12 Dial no answer, phone: +19052578068", "number_of_passed_courses": "4", "extension": "114", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 6 [2026-05-14 09:31:42] Webhook received: Contact ID 40088 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19052836825", "retell_llm_dynamic_variables": { "first_name": "Amancia", "last_name": "Flores", "full_name": "Amancia Flores", "contact_id": "40088", "email": "amanciaflores@gmail.com", "orgname": "DHL - Global Business Service", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Webhook received: Contact ID 39387 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19056785087", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Turner", "full_name": "Amanda Turner", "contact_id": "39387", "email": "amanda.turner@kwe.com", "orgname": "Kintetsu World Express Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 02 October 2025 Survey done but not all - she couldn't continue\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "219", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 8 [2026-05-14 09:31:42] Added to queue. Total in queue: 7 [2026-05-14 09:31:42] Webhook received: Contact ID 44127 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19057917800", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Mohammed", "full_name": "Alyssa Mohammed", "contact_id": "44127", "email": "alyssa.mohammed@gmail.com", "orgname": "Region of Peel", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Survey completed Send email. Forgot to renew\n2026 May 12 call reached Peel Region representative Peter who transferred to Alyssa Mohammed's extension; Alyssa was unavailable and call went to voicemail.\n2026 May 12 call reached uninitialized voicemail service, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:42-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 9 [2026-05-14 09:31:42] Webhook received: Contact ID 40198 [2026-05-14 09:31:42] Payload: { "from_number": "+14375242727", "to_number": "+14164696441", "retell_llm_dynamic_variables": { "first_name": "Junxia", "last_name": "Yu", "full_name": "Junxia Yu", "contact_id": "40198", "email": "alicia.yu@tehn.ca", "orgname": "Toronto East General Hospital", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026-05-12 invalid phone destination, phone: +14164696441\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-06-30", "company_paid_thru": "2026-06-30", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:42] Added to queue. Total in queue: 10 [2026-05-14 09:31:43] Webhook received: Contact ID 49232 [2026-05-14 09:31:43] Payload: { "from_number": "+14375242727", "to_number": "+16478590513", "retell_llm_dynamic_variables": { "first_name": "Albino", "last_name": "Acosta", "full_name": "Albino Acosta", "contact_id": "49232", "email": "alvin_071375@yahoo.com", "orgname": "ALA FINANCIAL SERVICES INC.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:43] Added to queue. Total in queue: 11 [2026-05-14 09:31:43] Webhook received: Contact ID 47426 [2026-05-14 09:31:43] Payload: { "from_number": "+14375242727", "to_number": "+18005057808", "retell_llm_dynamic_variables": { "first_name": "Chunrong", "last_name": "Zhang", "full_name": "Chunrong Zhang", "contact_id": "47426", "email": "amy841124@hotmail.com", "orgname": "Jason's Dairy Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026-05-12 dial busy, phone: +18005057808\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:43] Added to queue. Total in queue: 12 [2026-05-14 09:31:43] Webhook received: Contact ID 44513 [2026-05-14 09:31:43] Payload: { "from_number": "+14375242727", "to_number": "+17056901671", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Heaton", "full_name": "Andrea Heaton", "contact_id": "44513", "email": "alh72@live.ca", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call went to voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:43] Added to queue. Total in queue: 13 [2026-05-14 09:31:43] Webhook received: Contact ID 8937 [2026-05-14 09:31:43] Payload: { "from_number": "+14375242727", "to_number": "+16476865872", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Trino", "full_name": "Alice Trino", "contact_id": "8937", "email": "alicejdt@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm\r\nMar 18 2025 survey completed\n2026 May 12 callback scheduled for after 6 PM\n2026 May 12 - Reached voicemail for Alice Trino; left instruction to reply after tone\n2026 May 12 - Reached uninitialized voicemail service, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:43] Added to queue. Total in queue: 14 [2026-05-14 09:31:43] Webhook received: Contact ID 44526 [2026-05-14 09:31:43] Payload: { "from_number": "+14375242727", "to_number": "+19253072117", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Messner", "full_name": "Anne Messner", "contact_id": "44526", "email": "anne.messner@hotmail.com", "orgname": "TriNet Canada Group Inc", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone: +19253072117\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:31:43] Added to queue. Total in queue: 15 [2026-05-14 09:46:40] Webhook received: Contact ID 39963 [2026-05-14 09:46:40] Payload: { "from_number": "+14375242727", "to_number": "+12046881902", "retell_llm_dynamic_variables": { "first_name": "Aditya", "last_name": "Pandya", "full_name": "Aditya Pandya", "contact_id": "39963", "email": "ampandya84@gmail.com", "orgname": "Tradespan Cargo Ltd", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-12 Dial no answer, phone: +14164101009\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026-05-14 Dial no answer, phone: +14164101009", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:40] Added to queue. Total in queue: 2 [2026-05-14 09:46:41] Webhook received: Contact ID 40088 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+19054957278", "retell_llm_dynamic_variables": { "first_name": "Amancia", "last_name": "Flores", "full_name": "Amancia Flores", "contact_id": "40088", "email": "amanciaflores@gmail.com", "orgname": "DHL - Global Business Service", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 voicemail reached, no contact made\n2026 May 14 - reached voicemail for Nancy Flores; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 3 [2026-05-14 09:46:41] Webhook received: Contact ID 40198 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14169571184", "retell_llm_dynamic_variables": { "first_name": "Junxia", "last_name": "Yu", "full_name": "Junxia Yu", "contact_id": "40198", "email": "alicia.yu@tehn.ca", "orgname": "Toronto East General Hospital", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026-05-12 invalid phone destination, phone: +14164696441\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14164696441", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-06-30", "company_paid_thru": "2026-06-30", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 4 [2026-05-14 09:46:41] Webhook received: Contact ID 8937 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+16476865872", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Trino", "full_name": "Alice Trino", "contact_id": "8937", "email": "alicejdt@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm\r\nMar 18 2025 survey completed\n2026 May 12 callback scheduled for after 6 PM\n2026 May 12 - Reached voicemail for Alice Trino; left instruction to reply after tone\n2026 May 12 - Reached uninitialized voicemail service, no message left\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 5 [2026-05-14 09:46:41] Webhook received: Contact ID 44526 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14164640909", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Messner", "full_name": "Anne Messner", "contact_id": "44526", "email": "anne.messner@hotmail.com", "orgname": "TriNet Canada Group Inc", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone: +19253072117\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone: +19253072117", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:44-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 6 [2026-05-14 09:46:41] Webhook received: Contact ID 8967 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+16475221204", "retell_llm_dynamic_variables": { "first_name": "Alla", "last_name": "Galaxidas", "full_name": "Alla Galaxidas", "contact_id": "8967", "email": "allaprokhorova@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 7 [2026-05-14 09:46:41] Webhook received: Contact ID 39387 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+16472612971", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Turner", "full_name": "Amanda Turner", "contact_id": "39387", "email": "amanda.turner@kwe.com", "orgname": "Kintetsu World Express Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 02 October 2025 Survey done but not all - she couldn't continue\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 8 [2026-05-14 09:46:41] Webhook received: Contact ID 38410 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14168366851", "retell_llm_dynamic_variables": { "first_name": "Amedeo", "last_name": "Vidaic", "full_name": "Amedeo Vidaic", "contact_id": "38410", "email": "amedeo_ernie@hotmail.com", "orgname": "Acco Brands", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name Amedeo there\n2026-05-12 invalid phone destination, phone: +19053642777\n2026 May 12 reached voicemail for Amadeo Vedeich\n2026-05-14 invalid phone destination, phone: +19053642777", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 9 [2026-05-14 09:46:41] Webhook received: Contact ID 47426 [2026-05-14 09:46:41] Payload: { "from_number": "+14375242727", "to_number": "+16477602149", "retell_llm_dynamic_variables": { "first_name": "Chunrong", "last_name": "Zhang", "full_name": "Chunrong Zhang", "contact_id": "47426", "email": "amy841124@hotmail.com", "orgname": "Jason's Dairy Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026-05-12 dial busy, phone: +18005057808\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone: +18005057808", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:41] Added to queue. Total in queue: 10 [2026-05-14 09:46:42] Webhook received: Contact ID 44513 [2026-05-14 09:46:42] Payload: { "from_number": "+14375242727", "to_number": "+17056901671", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Heaton", "full_name": "Andrea Heaton", "contact_id": "44513", "email": "alh72@live.ca", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call went to voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:42] Added to queue. Total in queue: 11 [2026-05-14 09:46:42] Webhook received: Contact ID 39448 [2026-05-14 09:46:42] Payload: { "from_number": "+14375242727", "to_number": "+19052578068", "retell_llm_dynamic_variables": { "first_name": "Amelia", "last_name": "Volante-Coore", "full_name": "Amelia Volante-Coore", "contact_id": "39448", "email": "acoore630@gmail.com", "orgname": "Romco Corp.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 9 2025 vm\n2026 May 12 call reached voicemail of Emilia Volante, no message left\n2026-05-12 Dial no answer, phone: +19052578068\n2026 May 14 - Reached Comfact IVR then voicemail mailbox 9055800825; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:42] Added to queue. Total in queue: 12 [2026-05-14 09:46:42] Webhook received: Contact ID 49232 [2026-05-14 09:46:42] Payload: { "from_number": "+14375242727", "to_number": "+14167522299", "retell_llm_dynamic_variables": { "first_name": "Albino", "last_name": "Acosta", "full_name": "Albino Acosta", "contact_id": "49232", "email": "alvin_071375@yahoo.com", "orgname": "ALA FINANCIAL SERVICES INC.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 09:46:42] Added to queue. Total in queue: 13 [2026-05-14 10:46:40] Webhook received: Contact ID 47912 [2026-05-14 10:46:40] Payload: { "from_number": "+14375242727", "to_number": "+15879869008", "retell_llm_dynamic_variables": { "first_name": "Annette", "last_name": "McCallum", "full_name": "Annette McCallum", "contact_id": "47912", "email": "abmccallum@outlook.com", "orgname": "Converge Condo Management", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T09:31:43-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 10:46:40] Added to queue. Total in queue: 2 [2026-05-14 11:06:41] Webhook received: Contact ID 38514 [2026-05-14 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14164915050", "retell_llm_dynamic_variables": { "first_name": "Dora", "last_name": "Patton", "full_name": "Dora Patton", "contact_id": "38514", "email": "111@111.com", "orgname": "Seneca College of Applied Arts & Technology", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm at 6474533222\r\nRenewal doralynnpatton@hotmail.com\n2026 May 12 call routed to Seneca service hub, no human reached, call disconnected due to busy queue.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T11:06:42-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:06:41] Added to queue. Total in queue: 2 [2026-05-14 11:06:41] Webhook received: Contact ID 43142 [2026-05-14 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19056700057", "retell_llm_dynamic_variables": { "first_name": "Adeel", "last_name": "Abbasi", "full_name": "Adeel Abbasi", "contact_id": "43142", "email": "adeel_a_abbasi@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 she works only in the afternoon\n2026 May 12 contact not available, call ended quickly", "number_of_passed_courses": "4", "extension": "2719", "province": "ON", "toronto_current_time": "2026-05-14T11:06:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:06:41] Added to queue. Total in queue: 3 [2026-05-14 11:06:41] Webhook received: Contact ID 39492 [2026-05-14 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19053124378", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Guild", "full_name": "Andrew Guild", "contact_id": "39492", "email": "andrewguild67@gmail.com", "orgname": "Pointe-Claire Steel Inc.", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\nLN / 02 October 2025 No longer working there\n2026 May 12 call reached automated system, unable to connect to operator, call ended.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T11:06:42-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:06:41] Added to queue. Total in queue: 4 [2026-05-14 11:06:42] Webhook received: Contact ID 39734 [2026-05-14 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17056478171", "retell_llm_dynamic_variables": { "first_name": "Adam", "last_name": "Saylor", "full_name": "Adam Saylor", "contact_id": "39734", "email": "adamdsaylor@yahoo.ca", "orgname": "Canada Revenue Agency", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 no answer\r\nSept 9 2025 vm\n2026 May 12 call reached a person who is not Adam Saylor, no callback date/time provided", "number_of_passed_courses": "4", "extension": "230", "province": "ON", "toronto_current_time": "2026-05-14T11:06:42-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:06:42] Added to queue. Total in queue: 5 [2026-05-14 11:36:41] Webhook received: Contact ID 41875 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14034677598", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Griffiths", "full_name": "Alice Griffiths", "contact_id": "41875", "email": "aliceg1967@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:41-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 2 [2026-05-14 11:36:41] Webhook received: Contact ID 38957 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14036382458", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barker", "full_name": "Amy Barker", "contact_id": "38957", "email": "amyhelean@gmail.com", "orgname": "Kelmar Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:41-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 3 [2026-05-14 11:36:41] Webhook received: Contact ID 38980 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+17809154312", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "McDorman", "full_name": "Courtney McDorman", "contact_id": "38980", "email": "cmcdorman86@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Survey completed She is no longer payroll. She said that the it was not challenging to participate in event it was just the cost.\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 12 voicemail reached, message left for Courtney McDorman", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:41-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 4 [2026-05-14 11:36:41] Webhook received: Contact ID 38463 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14038751679", "retell_llm_dynamic_variables": { "first_name": "Brenna", "last_name": "Wardrop", "full_name": "Brenna Wardrop", "contact_id": "38463", "email": "brennawardrop@shaw.ca", "orgname": "Paragon Living", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 asked to send docs only\r\nLN / 21 October 2025 VM\r\nLN / 10 November 2025 Sent her the documents call later to check if she received them\r\nLN / 17 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-14T11:36:41-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 5 [2026-05-14 11:36:41] Webhook received: Contact ID 47272 [2026-05-14 11:36:41] Webhook received: Contact ID 40576 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14032145304", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Terry", "full_name": "Danielle Terry", "contact_id": "40576", "email": "danielle.terry@ensignenergy.com", "orgname": "Ensign Energy Services", "member_type": "PRO", "bloc_notes_ac": "She changed her career path and now needs payroll less than before. She found it a bit expensive and didn\u2019t see the same value in her new role. Overall, she liked the experience, but felt it could\u2019ve been better.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:41-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 6 [2026-05-14 11:36:41] Webhook received: Contact ID 46935 [2026-05-14 11:36:41] Webhook received: Contact ID 39904 [2026-05-14 11:36:41] Webhook received: Contact ID 39810 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14032437542", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Ramirez", "full_name": "Crystal Ramirez", "contact_id": "39810", "email": "cmfr21@gmail.com", "orgname": "Select Energy Systems Inc.", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 Crystal will be back by July 11th on vacation.\r\nLN Sept 18 2025 call back\n2026 May 12 call rejected due to high spam caller score\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 7 [2026-05-14 11:36:41] Webhook received: Contact ID 42748 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14036951152", "retell_llm_dynamic_variables": { "first_name": "Christen", "last_name": "Laycock", "full_name": "Christen Laycock", "contact_id": "42748", "email": "christenl@stepperhomes.com", "orgname": "Stepper Custom Homes Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 8 [2026-05-14 11:36:41] Webhook received: Contact ID 44114 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14033829467", "retell_llm_dynamic_variables": { "first_name": "Elisabeth", "last_name": "Fuller", "full_name": "Elisabeth Fuller", "contact_id": "44114", "email": "bgieske@telus.net", "orgname": "BF Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LNC Nov 12 2025 vm\n2026 May 12 voicemail reached, no human contact\n2026-05-12 Dial no answer, phone: +14033810606", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 9 [2026-05-14 11:36:41] Webhook received: Contact ID 43421 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14035282138", "retell_llm_dynamic_variables": { "first_name": "Brandy", "last_name": "Mulder", "full_name": "Brandy Mulder", "contact_id": "43421", "email": "dbmulder@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 no answer\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-12 Dial no answer, phone: +14035282138", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 10 [2026-05-14 11:36:41] Webhook received: Contact ID 11279 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+12508933073", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Latimer", "full_name": "Cynthia Latimer", "contact_id": "11279", "email": "cylatimer@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 12 call answered by Cindy, not Cynthia\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 11 [2026-05-14 11:36:41] Webhook received: Contact ID 41853 [2026-05-14 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+17802670954", "retell_llm_dynamic_variables": { "first_name": "Daniela", "last_name": "Smith", "full_name": "Daniela Smith", "contact_id": "41853", "email": "dana_cristea@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:41] Added to queue. Total in queue: 12 [2026-05-14 11:36:41] Webhook received: Contact ID 38051 [2026-05-14 11:36:42] Webhook received: Contact ID 40058 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+15872327791", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Trim", "full_name": "Becky Trim", "contact_id": "40058", "email": "btrim49@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-12 invalid phone destination, phone: +15872327791\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 13 [2026-05-14 11:36:42] Webhook received: Contact ID 39927 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+17804962000", "retell_llm_dynamic_variables": { "first_name": "Xiaoxin", "last_name": "Sun", "full_name": "Xiaoxin Sun", "contact_id": "39927", "email": "catherine.sun.ca@gmail.com", "orgname": "Servus Credit Union", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 She said she is no longer in payroll.\n2026 May 12 call reached voicemail, message left about new toll free number.\n2026 May 12 left voicemail message", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 14 [2026-05-14 11:36:42] Webhook received: Contact ID 43711 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+17809999694", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Smith", "full_name": "Andrea Smith", "contact_id": "43711", "email": "andreaelizabethgrace@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 15 [2026-05-14 11:36:42] Webhook received: Contact ID 33519 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14033519268", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Young", "full_name": "Amy Young", "contact_id": "33519", "email": "amy.young8@gmail.com", "orgname": "Canlin Energy", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 16 [2026-05-14 11:36:42] Webhook received: Contact ID 44556 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14036477865", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Swanson", "full_name": "Carol Swanson", "contact_id": "44556", "email": "carolswan639@gmail.com", "orgname": "Holy Spirit Catholic School Division", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 17 [2026-05-14 11:36:42] Webhook received: Contact ID 48783 [2026-05-14 11:36:42] Webhook received: Contact ID 47524 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+17807814141", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Aitchison", "full_name": "Connie Aitchison", "contact_id": "47524", "email": "cabsltd@outlook.com", "orgname": "C. A. B. S. Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 18 [2026-05-14 11:36:42] Webhook received: Contact ID 47473 [2026-05-14 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14032624255", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Rickert", "full_name": "Amanda Rickert", "contact_id": "47473", "email": "arickert@landmarkcinemas.com", "orgname": "Amanda Rickert", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached Landmark Cinema voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:43-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:36:42] Added to queue. Total in queue: 19 [2026-05-14 11:36:42] Webhook received: Contact ID 49187 [2026-05-14 11:49:20] Webhook received: Contact ID 10620 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+15879694110", "retell_llm_dynamic_variables": { "first_name": "Bharatha", "last_name": "Rallage", "full_name": "Bharatha Rallage", "contact_id": "10620", "email": "drbharathacan@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 Survey completed - he wants to renew - sending e-mail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 2 [2026-05-14 11:49:20] Webhook received: Contact ID 33527 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+15875209677", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Tailleur", "full_name": "Danielle Tailleur", "contact_id": "33527", "email": "d_tailleur@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Number disconnected", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 3 [2026-05-14 11:49:20] Webhook received: Contact ID 40973 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+14035547511", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Geernaert", "full_name": "Loretta Geernaert", "contact_id": "40973", "email": "ettageer@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 4 [2026-05-14 11:49:20] Webhook received: Contact ID 38273 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+17809529171", "retell_llm_dynamic_variables": { "first_name": "Farid", "last_name": "Bandali", "full_name": "Farid Bandali", "contact_id": "38273", "email": "farid.bandali@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 01 October 2025 Survey completed", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 5 [2026-05-14 11:49:20] Webhook received: Contact ID 39440 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+15877000763", "retell_llm_dynamic_variables": { "first_name": "Temeoweiebi", "last_name": "Festus-ari", "full_name": "Temeoweiebi Festus-ari", "contact_id": "39440", "email": "festusari@gmail.com", "orgname": "TC Energy", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 6 [2026-05-14 11:49:20] Webhook received: Contact ID 39675 [2026-05-14 11:49:20] Webhook received: Contact ID 43721 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+17807322486", "retell_llm_dynamic_variables": { "first_name": "Fang", "last_name": "Yang", "full_name": "Fang Yang", "contact_id": "43721", "email": "fangyang98@gmail.com", "orgname": "Helix - ACI", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 7 [2026-05-14 11:49:20] Webhook received: Contact ID 39922 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+15783342513", "retell_llm_dynamic_variables": { "first_name": "Erin", "last_name": "Uhlman", "full_name": "Erin Uhlman", "contact_id": "39922", "email": "erinuhlman@gmail.com", "orgname": "Sterling Crane Canada", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 line busy\r\nSept 10 2025 line busy", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 8 [2026-05-14 11:49:20] Webhook received: Contact ID 48754 [2026-05-14 11:49:20] Payload: { "from_number": "+14375242727", "to_number": "+15875573600", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Pockett", "full_name": "Jennifer Pockett", "contact_id": "48754", "email": "djpockett@gmail.com", "orgname": "Pockett Payroll Services", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:20] Added to queue. Total in queue: 9 [2026-05-14 11:49:20] Webhook received: Contact ID 40324 [2026-05-14 11:49:21] Webhook received: Contact ID 44533 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+17804572785", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Fuller", "full_name": "Teresa Fuller", "contact_id": "44533", "email": "fllmrtn@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 Wrong number", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 10 [2026-05-14 11:49:21] Webhook received: Contact ID 40264 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+14033413903", "retell_llm_dynamic_variables": { "first_name": "Erika", "last_name": "Skalozub", "full_name": "Erika Skalozub", "contact_id": "40264", "email": "erikaskalozub@hotmail.com", "orgname": "Traders Tec-Systems Controls Ltd.", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 11 [2026-05-14 11:49:21] Webhook received: Contact ID 40206 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+14035890466", "retell_llm_dynamic_variables": { "first_name": "Pharady", "last_name": "Sar", "full_name": "Pharady Sar", "contact_id": "40206", "email": "frsntscontact@gmail.com", "orgname": "FRS & TS", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 12 [2026-05-14 11:49:21] Webhook received: Contact ID 8966 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+14035107149", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Robinson", "full_name": "Deborah Robinson", "contact_id": "8966", "email": "geminimagpie@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm Mar 24 2025 vm\r\nMar 26 2025 vm Mar 31 2025 vm Apr 3 2025 vm\r\nApr 9 2025 vm Apr 11 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 13 [2026-05-14 11:49:21] Webhook received: Contact ID 8908 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+17804231466", "retell_llm_dynamic_variables": { "first_name": "Forcados", "last_name": "Wong", "full_name": "Forcados Wong", "contact_id": "8908", "email": "forcadoswong@hotmail.com", "orgname": "Robert Half", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 worng contact info", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 14 [2026-05-14 11:49:21] Webhook received: Contact ID 41848 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+14038629212", "retell_llm_dynamic_variables": { "first_name": "Ginette", "last_name": "McGinn", "full_name": "Ginette McGinn", "contact_id": "41848", "email": "ginettenmcginn@gmail.com", "orgname": "Tanners Holdings Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm Dave", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 15 [2026-05-14 11:49:21] Webhook received: Contact ID 48285 [2026-05-14 11:49:21] Payload: { "from_number": "+14375242727", "to_number": "+14032871911", "retell_llm_dynamic_variables": { "first_name": "Erin", "last_name": "Reinhardt", "full_name": "Erin Reinhardt", "contact_id": "48285", "email": "erin.m.reinhardt@gmail.com", "orgname": "911 Supply", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "221", "province": "AB", "toronto_current_time": "2026-05-14T11:49:22-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:21] Added to queue. Total in queue: 16 [2026-05-14 11:49:22] Webhook received: Contact ID 39843 [2026-05-14 11:49:23] Webhook received: Contact ID 39004 [2026-05-14 11:49:23] Payload: { "from_number": "+14375242727", "to_number": "+14033276100", "retell_llm_dynamic_variables": { "first_name": "Gerilyn", "last_name": "Beazer", "full_name": "Gerilyn Beazer", "contact_id": "39004", "email": "gerilyn.beazer@gmail.com", "orgname": "Mercer Wilde Group", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 Not in the office", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:23-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:23] Added to queue. Total in queue: 17 [2026-05-14 11:49:23] Webhook received: Contact ID 40971 [2026-05-14 11:49:23] Payload: { "from_number": "+14375242727", "to_number": "+14032624373", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Geddes", "full_name": "Crystal Geddes", "contact_id": "40971", "email": "geddesc@telus.net", "orgname": "YouRhere Inc.", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm", "number_of_passed_courses": "4", "extension": "229", "province": "AB", "toronto_current_time": "2026-05-14T11:49:23-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:49:23] Added to queue. Total in queue: 18 [2026-05-14 11:51:39] Webhook received: Contact ID 41853 [2026-05-14 11:51:39] Payload: { "from_number": "+14375242727", "to_number": "+17802670954", "retell_llm_dynamic_variables": { "first_name": "Daniela", "last_name": "Smith", "full_name": "Daniela Smith", "contact_id": "41853", "email": "dana_cristea@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no human interaction\n2026 May 14 - Reached voicemail; no human answer.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:39] Added to queue. Total in queue: 12 [2026-05-14 11:51:40] Webhook received: Contact ID 43421 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14035282138", "retell_llm_dynamic_variables": { "first_name": "Brandy", "last_name": "Mulder", "full_name": "Brandy Mulder", "contact_id": "43421", "email": "dbmulder@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 no answer\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 13 [2026-05-14 11:51:40] Webhook received: Contact ID 33519 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14036158228", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Young", "full_name": "Amy Young", "contact_id": "33519", "email": "amy.young8@gmail.com", "orgname": "Canlin Energy", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached, no conversation\n2026 May 14 - Reached voicemail, brief numeric response 'Number five nine'.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 14 [2026-05-14 11:51:40] Webhook received: Contact ID 40576 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14036150849", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Terry", "full_name": "Danielle Terry", "contact_id": "40576", "email": "danielle.terry@ensignenergy.com", "orgname": "Ensign Energy Services", "member_type": "PRO", "bloc_notes_ac": "She changed her career path and now needs payroll less than before. She found it a bit expensive and didn\u2019t see the same value in her new role. Overall, she liked the experience, but felt it could\u2019ve been better.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, message left\n2026 May 14 - Reached voicemail; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 15 [2026-05-14 11:51:40] Webhook received: Contact ID 38980 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17809154312", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "McDorman", "full_name": "Courtney McDorman", "contact_id": "38980", "email": "cmcdorman86@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Survey completed She is no longer payroll. She said that the it was not challenging to participate in event it was just the cost.\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 14 - Reached voicemail; message prompt heard.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 16 [2026-05-14 11:51:40] Webhook received: Contact ID 44114 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14033810606", "retell_llm_dynamic_variables": { "first_name": "Elisabeth", "last_name": "Fuller", "full_name": "Elisabeth Fuller", "contact_id": "44114", "email": "bgieske@telus.net", "orgname": "BF Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LNC Nov 12 2025 vm\n2026 May 12 voicemail reached, no human contact\n2026-05-12 Dial no answer, phone: +14033810606\n2026 May 14 - Reached voicemail (Betty at 3829467).", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 17 [2026-05-14 11:51:40] Webhook received: Contact ID 44556 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14036477865", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Swanson", "full_name": "Carol Swanson", "contact_id": "44556", "email": "carolswan639@gmail.com", "orgname": "Holy Spirit Catholic School Division", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; call forwarded message", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 18 [2026-05-14 11:51:40] Webhook received: Contact ID 38463 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14038751679", "retell_llm_dynamic_variables": { "first_name": "Brenna", "last_name": "Wardrop", "full_name": "Brenna Wardrop", "contact_id": "38463", "email": "brennawardrop@shaw.ca", "orgname": "Paragon Living", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 asked to send docs only\r\nLN / 21 October 2025 VM\r\nLN / 10 November 2025 Sent her the documents call later to check if she received them\r\nLN / 17 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 19 [2026-05-14 11:51:40] Webhook received: Contact ID 39927 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17808856633", "retell_llm_dynamic_variables": { "first_name": "Xiaoxin", "last_name": "Sun", "full_name": "Xiaoxin Sun", "contact_id": "39927", "email": "catherine.sun.ca@gmail.com", "orgname": "Servus Credit Union", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 She said she is no longer in payroll.\n2026 May 12 call reached voicemail, message left about new toll free number.\n2026 May 12 left voicemail message\n2026 May 14 - automated message provided new toll-free number 8882339086; agent closed call", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 20 [2026-05-14 11:51:40] Webhook received: Contact ID 40058 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14034628114", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Trim", "full_name": "Becky Trim", "contact_id": "40058", "email": "btrim49@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-12 invalid phone destination, phone: +15872327791\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +15872327791", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 21 [2026-05-14 11:51:40] Webhook received: Contact ID 38957 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14036381889", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barker", "full_name": "Amy Barker", "contact_id": "38957", "email": "amyhelean@gmail.com", "orgname": "Kelmar Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 22 [2026-05-14 11:51:40] Webhook received: Contact ID 41875 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14034677598", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Griffiths", "full_name": "Alice Griffiths", "contact_id": "41875", "email": "aliceg1967@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:41-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 23 [2026-05-14 11:51:40] Webhook received: Contact ID 47524 [2026-05-14 11:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17807814141", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Aitchison", "full_name": "Connie Aitchison", "contact_id": "47524", "email": "cabsltd@outlook.com", "orgname": "C. A. B. S. Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no contact made\n2026 May 14 - reached voicemail (mailbox 780781414?)", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:40] Added to queue. Total in queue: 24 [2026-05-14 11:51:41] Webhook received: Contact ID 43711 [2026-05-14 11:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17809999694", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Smith", "full_name": "Andrea Smith", "contact_id": "43711", "email": "andreaelizabethgrace@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: \"Your call has been forwarded.\"", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:41] Added to queue. Total in queue: 25 [2026-05-14 11:51:41] Webhook received: Contact ID 47473 [2026-05-14 11:51:41] Payload: { "from_number": "+14375242727", "to_number": "+14034931170", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Rickert", "full_name": "Amanda Rickert", "contact_id": "47473", "email": "arickert@landmarkcinemas.com", "orgname": "Amanda Rickert", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached Landmark Cinema voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail at Landmark Cinema; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:43-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:41] Added to queue. Total in queue: 26 [2026-05-14 11:51:41] Webhook received: Contact ID 11279 [2026-05-14 11:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12508933073", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Latimer", "full_name": "Cynthia Latimer", "contact_id": "11279", "email": "cylatimer@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 12 call answered by Cindy, not Cynthia\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:41] Added to queue. Total in queue: 27 [2026-05-14 11:51:41] Webhook received: Contact ID 42748 [2026-05-14 11:51:41] Payload: { "from_number": "+14375242727", "to_number": "+14036500963", "retell_llm_dynamic_variables": { "first_name": "Christen", "last_name": "Laycock", "full_name": "Christen Laycock", "contact_id": "42748", "email": "christenl@stepperhomes.com", "orgname": "Stepper Custom Homes Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14036951152", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 11:51:41] Added to queue. Total in queue: 28 [2026-05-14 12:01:43] Webhook received: Contact ID 41848 [2026-05-14 12:01:43] Payload: { "from_number": "+14375242727", "to_number": "+15875795726", "retell_llm_dynamic_variables": { "first_name": "Ginette", "last_name": "McGinn", "full_name": "Ginette McGinn", "contact_id": "41848", "email": "ginettenmcginn@gmail.com", "orgname": "Tanners Holdings Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm Dave\n2026 May 14 - Reached voicemail: Dave Larson; no live contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:22-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:43] Added to queue. Total in queue: 2 [2026-05-14 12:01:43] Webhook received: Contact ID 10620 [2026-05-14 12:01:43] Payload: { "from_number": "+14375242727", "to_number": "+15879694110", "retell_llm_dynamic_variables": { "first_name": "Bharatha", "last_name": "Rallage", "full_name": "Bharatha Rallage", "contact_id": "10620", "email": "drbharathacan@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:43] Added to queue. Total in queue: 3 [2026-05-14 12:01:43] Webhook received: Contact ID 40264 [2026-05-14 12:01:43] Payload: { "from_number": "+14375242727", "to_number": "+14035963949", "retell_llm_dynamic_variables": { "first_name": "Erika", "last_name": "Skalozub", "full_name": "Erika Skalozub", "contact_id": "40264", "email": "erikaskalozub@hotmail.com", "orgname": "Traders Tec-Systems Controls Ltd.", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail, no live contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:43] Added to queue. Total in queue: 4 [2026-05-14 12:01:44] Webhook received: Contact ID 48754 [2026-05-14 12:01:44] Payload: { "from_number": "+14375242727", "to_number": "+17802444433", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Pockett", "full_name": "Jennifer Pockett", "contact_id": "48754", "email": "djpockett@gmail.com", "orgname": "Pockett Payroll Services", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:44] Added to queue. Total in queue: 5 [2026-05-14 12:01:45] Webhook received: Contact ID 33527 [2026-05-14 12:01:45] Payload: { "from_number": "+14375242727", "to_number": "+15875209677", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Tailleur", "full_name": "Danielle Tailleur", "contact_id": "33527", "email": "d_tailleur@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Number disconnected", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:45] Added to queue. Total in queue: 6 [2026-05-14 12:01:45] Webhook received: Contact ID 39440 [2026-05-14 12:01:45] Payload: { "from_number": "+14375242727", "to_number": "+15877000763", "retell_llm_dynamic_variables": { "first_name": "Temeoweiebi", "last_name": "Festus-ari", "full_name": "Temeoweiebi Festus-ari", "contact_id": "39440", "email": "festusari@gmail.com", "orgname": "TC Energy", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-14 invalid phone destination, phone: +15877000763", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:45] Added to queue. Total in queue: 7 [2026-05-14 12:01:45] Webhook received: Contact ID 40973 [2026-05-14 12:01:45] Payload: { "from_number": "+14375242727", "to_number": "+14035547511", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Geernaert", "full_name": "Loretta Geernaert", "contact_id": "40973", "email": "ettageer@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:01:45] Added to queue. Total in queue: 8 [2026-05-14 12:06:43] Webhook received: Contact ID 48285 [2026-05-14 12:06:43] Payload: { "from_number": "+14375242727", "to_number": "+14038035963", "retell_llm_dynamic_variables": { "first_name": "Erin", "last_name": "Reinhardt", "full_name": "Erin Reinhardt", "contact_id": "48285", "email": "erin.m.reinhardt@gmail.com", "orgname": "911 Supply", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail at nine one one Supply (Casey King).", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:22-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:06:43] Added to queue. Total in queue: 2 [2026-05-14 12:06:43] Webhook received: Contact ID 40206 [2026-05-14 12:06:43] Payload: { "from_number": "+14375242727", "to_number": "+14035890466", "retell_llm_dynamic_variables": { "first_name": "Pharady", "last_name": "Sar", "full_name": "Pharady Sar", "contact_id": "40206", "email": "frsntscontact@gmail.com", "orgname": "FRS & TS", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:06:43] Added to queue. Total in queue: 3 [2026-05-14 12:06:45] Webhook received: Contact ID 8966 [2026-05-14 12:06:45] Payload: { "from_number": "+14375242727", "to_number": "+14035107149", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Robinson", "full_name": "Deborah Robinson", "contact_id": "8966", "email": "geminimagpie@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm Mar 24 2025 vm\r\nMar 26 2025 vm Mar 31 2025 vm Apr 3 2025 vm\r\nApr 9 2025 vm Apr 11 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail for Deborah Robinson; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:06:45] Added to queue. Total in queue: 4 [2026-05-14 12:06:45] Webhook received: Contact ID 40971 [2026-05-14 12:06:45] Payload: { "from_number": "+14375242727", "to_number": "+15875794260", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Geddes", "full_name": "Crystal Geddes", "contact_id": "40971", "email": "geddesc@telus.net", "orgname": "YouRhere Inc.", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 14 - Reached voicemail for Crystal Geddes; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:23-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:06:45] Added to queue. Total in queue: 5 [2026-05-14 12:36:44] Webhook received: Contact ID 39539 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16048375808", "retell_llm_dynamic_variables": { "first_name": "Debra-May", "last_name": "Bond", "full_name": "Debra-May Bond", "contact_id": "39539", "email": "debra.bond@shaw.ca", "orgname": "Cedar Grove Baptist Church", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\n24 September 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 2 [2026-05-14 12:36:44] Webhook received: Contact ID 43787 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17789286758", "retell_llm_dynamic_variables": { "first_name": "Miao", "last_name": "Chen", "full_name": "Miao Chen", "contact_id": "43787", "email": "jackyconnie2020@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 - Reached voicemail; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 3 [2026-05-14 12:36:44] Webhook received: Contact ID 39427 [2026-05-14 12:36:44] Webhook received: Contact ID 10878 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+12502280194", "retell_llm_dynamic_variables": { "first_name": "Evelyn", "last_name": "Parker", "full_name": "Evelyn Parker", "contact_id": "10878", "email": "espbooks9@gmail.com", "orgname": "ESP Bookkeeping Services", "member_type": "PRO", "bloc_notes_ac": "Mar 17 2025 vm\r\nMar 26 2025 vm\r\nApril 7 2025 vm\r\nApril 14 2025 vm\r\nApril 23 2025 vm\r\nMay 6 2025 vm\r\nJuly 11 2025 vm\r\nLN Sept 18 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 4 [2026-05-14 12:36:44] Webhook received: Contact ID 44562 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17783200813", "retell_llm_dynamic_variables": { "first_name": "Hui", "last_name": "Zhao", "full_name": "Hui Zhao", "contact_id": "44562", "email": "18101192859@163.com", "orgname": "Sungiven Foods", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 5 [2026-05-14 12:36:44] Webhook received: Contact ID 38989 [2026-05-14 12:36:44] Webhook received: Contact ID 41849 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17789909818", "retell_llm_dynamic_variables": { "first_name": "Yi", "last_name": "Gu", "full_name": "Yi Gu", "contact_id": "41849", "email": "elaineguyi@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 6 [2026-05-14 12:36:44] Webhook received: Contact ID 39784 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16044987058", "retell_llm_dynamic_variables": { "first_name": "Alma", "last_name": "Domondon", "full_name": "Alma Domondon", "contact_id": "39784", "email": "acdomondon@yahoo.com", "orgname": "Coal Prints Inc", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Busy call back another time.\r\nJuly 2 2025 She said still not a good time call back another day in the afternoon their time.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached at Coldprints and Science, no live contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 7 [2026-05-14 12:36:44] Webhook received: Contact ID 46900 [2026-05-14 12:36:44] Webhook received: Contact ID 48929 [2026-05-14 12:36:44] Webhook received: Contact ID 42715 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16042196632", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Chinack", "full_name": "Connie Chinack", "contact_id": "42715", "email": "conniechinack@gmail.com", "orgname": "WorkSafeBC", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 8 [2026-05-14 12:36:44] Webhook received: Contact ID 43410 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+12507976335", "retell_llm_dynamic_variables": { "first_name": "Delia", "last_name": "Wong", "full_name": "Delia Wong", "contact_id": "43410", "email": "deliawong2312@gmail.com", "orgname": "Tojeto Enterprise Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no conversation with Delia", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 9 [2026-05-14 12:36:44] Webhook received: Contact ID 37872 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16046921257", "retell_llm_dynamic_variables": { "first_name": "Natasha", "last_name": "Smyth", "full_name": "Natasha Smyth", "contact_id": "37872", "email": "billing@alfcentral.com", "orgname": "ALF Software Inc.", "member_type": "PRO", "bloc_notes_ac": "June 16 2025 Number not in service\n2026-05-12 Dial no answer, phone: +16046921257\n2026 May 12 call reached voicemail, no conversation.", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-11-28", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-11-28", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 10 [2026-05-14 12:36:44] Webhook received: Contact ID 38947 [2026-05-14 12:36:44] Webhook received: Contact ID 40146 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16048754111", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Poyuchenko", "full_name": "Elena Poyuchenko", "contact_id": "40146", "email": "elena.poyuchenko@vch.ca", "orgname": "Vancouver Coastal Health", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail for Elena Poyachenko at Vancouver General Hospital\n2026 May 12 call reached voicemail", "number_of_passed_courses": "4", "extension": "22041", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 11 [2026-05-14 12:36:44] Webhook received: Contact ID 38122 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+12502141971", "retell_llm_dynamic_variables": { "first_name": "Christie", "last_name": "Sheehan", "full_name": "Christie Sheehan", "contact_id": "38122", "email": "christiebeck220@gmail.com", "orgname": "Seasons Health Therapies", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 There is no one by the name Christie at first number, 2nd number vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 12 [2026-05-14 12:36:44] Webhook received: Contact ID 37865 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16045927839", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Hsiang", "full_name": "Chris Hsiang", "contact_id": "37865", "email": "chrishsiang@gmail.com", "orgname": "FortisBC Energy Inc.", "member_type": "PRO", "bloc_notes_ac": "June 16 2025 vm\r\nSept 3 2025 vm\n2026 May 12 call reached voicemail at Energy Solutions\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 13 [2026-05-14 12:36:44] Webhook received: Contact ID 39944 [2026-05-14 12:36:44] Webhook received: Contact ID 44263 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17782412639", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Boey", "full_name": "Heather Boey", "contact_id": "44263", "email": "heatherboey@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 - Call forwarded to voicemail; no contact reached\n2026 May 12 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 14 [2026-05-14 12:36:44] Webhook received: Contact ID 43773 [2026-05-14 12:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16042567533", "retell_llm_dynamic_variables": { "first_name": "Jun", "last_name": "See", "full_name": "Jun See", "contact_id": "43773", "email": "elizabethsee22@gmail.com", "orgname": "BGC Engineering Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:44] Added to queue. Total in queue: 15 [2026-05-14 12:36:45] Webhook received: Contact ID 48744 [2026-05-14 12:36:45] Webhook received: Contact ID 33512 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16047886019", "retell_llm_dynamic_variables": { "first_name": "Yanyan", "last_name": "Sun", "full_name": "Yanyan Sun", "contact_id": "33512", "email": "470384018@qq.com", "orgname": "443glenholme St", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 She wants to renew - she didn't want the survey\r\n21 October 2025 Sent her the application form again\r\nLN / 17 December 2025 Sent the application form again for renewal - she may renew now or in January\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 16 [2026-05-14 12:36:45] Webhook received: Contact ID 49458 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16046733470", "retell_llm_dynamic_variables": { "first_name": "Darius", "last_name": "Cornea", "full_name": "Darius Cornea", "contact_id": "49458", "email": "decornea@gmail.com", "orgname": "Sony Pictures Imageworks", "member_type": "PRO", "bloc_notes_ac": "2026-05-12 Dial no answer, phone: +16046733470\n2026 May 12 reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 17 [2026-05-14 12:36:45] Webhook received: Contact ID 30282 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16045377642", "retell_llm_dynamic_variables": { "first_name": "Dayna", "last_name": "Cour", "full_name": "Dayna Cour", "contact_id": "30282", "email": "dayna1075@gmail.com", "orgname": "K.J. Wolfe & Associates Inc.", "member_type": "PRO", "bloc_notes_ac": "May 28 2025 Dayna is no longer with the company, She is retired.\n2026 May 12 call reached Kelly, not Dayna, voicemail likely\n2026 May 12 reached voicemail with call control, no live contact", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2023-02-10", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2023-02-10", "the_withdrawal_duration": "3 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 18 [2026-05-14 12:36:45] Webhook received: Contact ID 47448 [2026-05-14 12:36:45] Webhook received: Contact ID 10487 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16049997717", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Dennett", "full_name": "Tammy Dennett", "contact_id": "10487", "email": "dennett.tammy@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "14 March 2025 VM\r\n27 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 19 [2026-05-14 12:36:45] Webhook received: Contact ID 41862 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16042197520", "retell_llm_dynamic_variables": { "first_name": "Yi", "last_name": "Yuan", "full_name": "Yi Yuan", "contact_id": "41862", "email": "carina.yiyuan@gmail.com", "orgname": "Bird Construction", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 20 [2026-05-14 12:36:45] Webhook received: Contact ID 31007 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+17786881098", "retell_llm_dynamic_variables": { "first_name": "Dustin", "last_name": "Yong", "full_name": "Dustin Yong", "contact_id": "31007", "email": "dustinyong@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 Number disconnected\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call went to voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 21 [2026-05-14 12:36:45] Webhook received: Contact ID 33504 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16044555006", "retell_llm_dynamic_variables": { "first_name": "Amber", "last_name": "Moffatt", "full_name": "Amber Moffatt", "contact_id": "33504", "email": "amoffatt@berezan.ca", "orgname": "Berezan Hospitality Group", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026-05-12 Dial no answer, phone: +16045397234", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 22 [2026-05-14 12:36:45] Webhook received: Contact ID 10980 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+17783865738", "retell_llm_dynamic_variables": { "first_name": "Ivan", "last_name": "Tu", "full_name": "Ivan Tu", "contact_id": "10980", "email": "22tu22@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n29 April 2025 VM\r\n04 September 2025 VM\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no conversation\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 23 [2026-05-14 12:36:45] Webhook received: Contact ID 44238 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16042305035", "retell_llm_dynamic_variables": { "first_name": "Bonnie-Lynn", "last_name": "Holter", "full_name": "Bonnie-Lynn Holter", "contact_id": "44238", "email": "blyn_holter@hotmail.com", "orgname": "Venturis Capital Corp.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 24 [2026-05-14 12:36:45] Webhook received: Contact ID 47006 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16049461776", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Kinneard", "full_name": "Amanda Kinneard", "contact_id": "47006", "email": "cavylady@gmail.com", "orgname": "Delta View Farms Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 reached voicemail of Delta View Farms\n2026 May 12 reached voicemail, left message", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 25 [2026-05-14 12:36:45] Webhook received: Contact ID 44523 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+12505678205", "retell_llm_dynamic_variables": { "first_name": "Jolene", "last_name": "Webb", "full_name": "Jolene Webb", "contact_id": "44523", "email": "ibowebb@telus.net", "orgname": "Canadian Forest Products", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026-05-12 Dial no answer, phone: +12505678205\n2026 May 12 - Reached voicemail; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 26 [2026-05-14 12:36:45] Webhook received: Contact ID 47579 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16042199744", "retell_llm_dynamic_variables": { "first_name": "Said", "last_name": "Rahmati", "full_name": "Said Rahmati", "contact_id": "47579", "email": "dafchai@gmail.com", "orgname": "Vanak International Properties", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 27 [2026-05-14 12:36:45] Webhook received: Contact ID 39780 [2026-05-14 12:36:45] Webhook received: Contact ID 38747 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16047434422", "retell_llm_dynamic_variables": { "first_name": "Imran", "last_name": "Malik", "full_name": "Imran Malik", "contact_id": "38747", "email": "imran.can@hotmail.com", "orgname": "Highway King Transport Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 line busy went to fax\r\nSept 4 2025 line busy went to fax ,2nd number vm\n2026 May 12 - Called for Imran, no answer; disconnected by user.\n2026 May 12 - Call forwarded to voicemail; no contact reached.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 28 [2026-05-14 12:36:45] Webhook received: Contact ID 40338 [2026-05-14 12:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16042768481", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Xiong", "full_name": "Dan Xiong", "contact_id": "40338", "email": "anniexiong1314@hotmail.com", "orgname": "Arctic Stone Ltd.", "member_type": "PRO", "bloc_notes_ac": "Dan no longer works there. There is only one person in charge of payroll, but she is on vacation until July 11. We need to call back after July 11.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:45] Added to queue. Total in queue: 29 [2026-05-14 12:36:45] Webhook received: Contact ID 38833 [2026-05-14 12:36:46] Webhook received: Contact ID 49347 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+17788653088", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Guo", "full_name": "Ping Guo", "contact_id": "49347", "email": "grace12980@hotmail.com", "orgname": "Guoping Accounting", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 - Reached voicemail; no message left.\n2026 May 12 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Added to queue. Total in queue: 30 [2026-05-14 12:36:46] Webhook received: Contact ID 39919 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+16046282782", "retell_llm_dynamic_variables": { "first_name": "Gigi", "last_name": "Mercado", "full_name": "Gigi Mercado", "contact_id": "39919", "email": "gigim.vancouver@gmail.com", "orgname": "Alexander Holburn Beaudin", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\n24 September 2025 VM\n2026 May 12 - Reached voicemail for Gigi Merkai, no message left\n2026 May 12 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Added to queue. Total in queue: 31 [2026-05-14 12:36:46] Webhook received: Contact ID 33509 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+12503385971", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Jacobson", "full_name": "Marie Jacobson", "contact_id": "33509", "email": "fullmoonbookkeeping@gmail.com", "orgname": "City of Courtenay", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 12 call reached voicemail\n2026 May 12 call reached voicemail, no conversation.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Added to queue. Total in queue: 32 [2026-05-14 12:36:46] Webhook received: Contact ID 48082 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+16046563130", "retell_llm_dynamic_variables": { "first_name": "Bill", "last_name": "Hung", "full_name": "Bill Hung", "contact_id": "48082", "email": "bh0101@gmail.com", "orgname": "Premium Brands Holdings Corp", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Added to queue. Total in queue: 33 [2026-05-14 12:36:46] Webhook received: Contact ID 39869 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+17784108005", "retell_llm_dynamic_variables": { "first_name": "Gabrielle", "last_name": "Lee", "full_name": "Gabrielle Lee", "contact_id": "39869", "email": "gabrielle.lee@bci.ca", "orgname": "BCI", "member_type": "PRO", "bloc_notes_ac": "Julky 2 2025 nmber not in service\n2026-05-12 invalid phone destination, phone: +17784108005\n2026 May 12 - Reached voicemail; contact said 'It's Gabrielle' and asked to leave a message.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Added to queue. Total in queue: 34 [2026-05-14 12:36:46] Webhook received: Contact ID 41836 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+16046535503", "retell_llm_dynamic_variables": { "first_name": "Yung", "last_name": "Lee", "full_name": "Yung Lee", "contact_id": "41836", "email": "jasmine_lee2@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 - Reached voicemail; no human contact.\n2026 May 12 - Reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:47-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Webhook received: Contact ID 43769 [2026-05-14 12:36:46] Payload: { "from_number": "+14375242727", "to_number": "+16047006997", "retell_llm_dynamic_variables": { "first_name": "Ekaterina", "last_name": "Fetkevich", "full_name": "Ekaterina Fetkevich", "contact_id": "43769", "email": "efetkevich@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:47-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:46] Added to queue. Total in queue: 35 [2026-05-14 12:36:46] Added to queue. Total in queue: 36 [2026-05-14 12:36:47] Webhook received: Contact ID 9162 [2026-05-14 12:36:47] Payload: { "from_number": "+14375242727", "to_number": "+17786280317", "retell_llm_dynamic_variables": { "first_name": "Yan", "last_name": "Liu", "full_name": "Yan Liu", "contact_id": "9162", "email": "annaliuy@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "10 March 2025 VM\r\n18 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n05 May 2025 VM\r\n04 September 2025 VM\r\nLN / 06 November 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached voicemail after brief exchange", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:47-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:36:47] Added to queue. Total in queue: 37 [2026-05-14 12:41:37] Webhook received: Contact ID 8950 [2026-05-14 12:41:37] Payload: { "from_number": "+14375242727", "to_number": "+17806651068", "retell_llm_dynamic_variables": { "first_name": "Chunyun", "last_name": "Guo", "full_name": "Chunyun Guo", "contact_id": "8950", "email": "guoyun@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 17 2025 vm\r\nLN Sept 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:37] Added to queue. Total in queue: 7 [2026-05-14 12:41:38] Webhook received: Contact ID 49309 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17807182539", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Beek", "full_name": "Monica Beek", "contact_id": "49309", "email": "gmvanbeek93@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 8 [2026-05-14 12:41:38] Webhook received: Contact ID 49321 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+14034025300", "retell_llm_dynamic_variables": { "first_name": "Romaldes", "last_name": "Jr", "full_name": "Romaldes Jr", "contact_id": "49321", "email": "jayrpalmares@yahoo.com", "orgname": "East West College of Business and Technology", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 9 [2026-05-14 12:41:38] Webhook received: Contact ID 43700 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17805199032", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Tomanek", "full_name": "Jody Tomanek", "contact_id": "43700", "email": "jodytomanek@gmail.com", "orgname": "Athabasca University", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 Asked to be call later\r\nLN Oct 20 2025 called back vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 10 [2026-05-14 12:41:38] Webhook received: Contact ID 33525 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17806030127", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Stevenson", "full_name": "Heather Stevenson", "contact_id": "33525", "email": "heatherstevenson1@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed - not in payroll anymore", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 11 [2026-05-14 12:41:38] Webhook received: Contact ID 39352 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17809692174", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Neef", "full_name": "Jennifer Neef", "contact_id": "39352", "email": "jen.neef@web.de", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 No one by that name", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 12 [2026-05-14 12:41:38] Webhook received: Contact ID 40108 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+14035273777", "retell_llm_dynamic_variables": { "first_name": "Tiena", "last_name": "Becic", "full_name": "Tiena Becic", "contact_id": "40108", "email": "info@gyptecdrywall.ca", "orgname": "Gyp-Tec Drywall Inc", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 Survey completed and application for renewal sent\r\nShe said the courses are better now, more inclusive\r\n21 October 2025 she said she has the information will do that later\r\nLN / 31 October 2025 Not at the office", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 13 [2026-05-14 12:41:38] Webhook received: Contact ID 38104 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17804931348", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "McHenry", "full_name": "Karen McHenry", "contact_id": "38104", "email": "kkmchenry@shaw.ca", "orgname": "CBM Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 3 2025 vm", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 14 [2026-05-14 12:41:38] Webhook received: Contact ID 39416 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+14034584943", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Opp", "full_name": "Kristine Opp", "contact_id": "39416", "email": "knd.opp@gmail.com", "orgname": "1939927 AB Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 15 [2026-05-14 12:41:38] Webhook received: Contact ID 31030 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+14039015389", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Zakariasen", "full_name": "Katherine Zakariasen", "contact_id": "31030", "email": "katzak87@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 16 [2026-05-14 12:41:38] Webhook received: Contact ID 39718 [2026-05-14 12:41:38] Webhook received: Contact ID 43367 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17802467885", "retell_llm_dynamic_variables": { "first_name": "Himanshu", "last_name": "Himanshu", "full_name": "Himanshu Himanshu", "contact_id": "43367", "email": "himanshu.bhadu@gmail.com", "orgname": "Himanshu Accounting", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 17 [2026-05-14 12:41:38] Webhook received: Contact ID 47885 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17804042149", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Middleton", "full_name": "John Middleton", "contact_id": "47885", "email": "john.middleton@innovatax.ca", "orgname": "InnovaTAX", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2026-02-12", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-12", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 18 [2026-05-14 12:41:38] Webhook received: Contact ID 39455 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17803713700", "retell_llm_dynamic_variables": { "first_name": "Sherri", "last_name": "Jonsson", "full_name": "Sherri Jonsson", "contact_id": "39455", "email": "jonssonsherri@gmail.com", "orgname": "The Harms Automotive Group", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 Sherri no longer with the company", "number_of_passed_courses": "4", "extension": "2149", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 19 [2026-05-14 12:41:38] Webhook received: Contact ID 30931 [2026-05-14 12:41:38] Webhook received: Contact ID 44244 [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+14035504146", "retell_llm_dynamic_variables": { "first_name": "Hailey", "last_name": "Entz", "full_name": "Hailey Entz", "contact_id": "30931", "email": "hentz@shaw.ca", "orgname": "Make It New Contracting Inc.", "member_type": "PRO", "bloc_notes_ac": "15 April 2025 VM\r\n23 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Payload: { "from_number": "+14375242727", "to_number": "+17804584538", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Stolarchuk", "full_name": "Karen Stolarchuk", "contact_id": "44244", "email": "karen.stolarchuk@dhl.com", "orgname": "Connect Logistics Services", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:38] Added to queue. Total in queue: 20 [2026-05-14 12:41:38] Added to queue. Total in queue: 21 [2026-05-14 12:41:39] Webhook received: Contact ID 39607 [2026-05-14 12:41:39] Payload: { "from_number": "+14375242727", "to_number": "+14032688550", "retell_llm_dynamic_variables": { "first_name": "Julia", "last_name": "Rhodey", "full_name": "Julia Rhodey", "contact_id": "39607", "email": "juliarhodey@shaw.ca", "orgname": "Heritage Park Society", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\r\nSept 9 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:39] Added to queue. Total in queue: 22 [2026-05-14 12:41:39] Webhook received: Contact ID 39226 [2026-05-14 12:41:39] Payload: { "from_number": "+14375242727", "to_number": "+17802318175", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Pescod", "full_name": "Lesley Pescod", "contact_id": "39226", "email": "lesleypescod@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 Survey completed She said that her payroll career is winding down due to health issues and when she asked that her membership be put on hold for a her there were many hurdles. She said she does not have the time to redo courses.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:39] Added to queue. Total in queue: 23 [2026-05-14 12:41:39] Webhook received: Contact ID 46958 [2026-05-14 12:41:40] Webhook received: Contact ID 38774 [2026-05-14 12:41:40] Payload: { "from_number": "+14375242727", "to_number": "+14039302264", "retell_llm_dynamic_variables": { "first_name": "Kenneth", "last_name": "Greaves", "full_name": "Kenneth Greaves", "contact_id": "38774", "email": "kgreaves@larchecalgary.org", "orgname": "L'Arche Assoc. of Calgary", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:40-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:41:40] Added to queue. Total in queue: 24 [2026-05-14 12:51:40] Webhook received: Contact ID 10878 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+12502280194", "retell_llm_dynamic_variables": { "first_name": "Evelyn", "last_name": "Parker", "full_name": "Evelyn Parker", "contact_id": "10878", "email": "espbooks9@gmail.com", "orgname": "ESP Bookkeeping Services", "member_type": "PRO", "bloc_notes_ac": "Mar 17 2025 vm\r\nMar 26 2025 vm\r\nApril 7 2025 vm\r\nApril 14 2025 vm\r\nApril 23 2025 vm\r\nMay 6 2025 vm\r\nJuly 11 2025 vm\r\nLN Sept 18 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; left no message", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 2 [2026-05-14 12:51:40] Webhook received: Contact ID 44523 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+12506991207", "retell_llm_dynamic_variables": { "first_name": "Jolene", "last_name": "Webb", "full_name": "Jolene Webb", "contact_id": "44523", "email": "ibowebb@telus.net", "orgname": "Canadian Forest Products", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026-05-12 Dial no answer, phone: +12505678205\n2026 May 12 - Reached voicemail; no human contact.\n2026-05-14 Dial no answer, phone: +12505678205", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 3 [2026-05-14 12:51:40] Webhook received: Contact ID 30282 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17789944576", "retell_llm_dynamic_variables": { "first_name": "Dayna", "last_name": "Cour", "full_name": "Dayna Cour", "contact_id": "30282", "email": "dayna1075@gmail.com", "orgname": "K.J. Wolfe & Associates Inc.", "member_type": "PRO", "bloc_notes_ac": "May 28 2025 Dayna is no longer with the company, She is retired.\n2026 May 12 call reached Kelly, not Dayna, voicemail likely\n2026 May 12 reached voicemail with call control, no live contact\n2026 May 14 - reached voicemail at KJ Wilson and Associates; no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2023-02-10", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2023-02-10", "the_withdrawal_duration": "3 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 4 [2026-05-14 12:51:40] Webhook received: Contact ID 41849 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17789909818", "retell_llm_dynamic_variables": { "first_name": "Yi", "last_name": "Gu", "full_name": "Yi Gu", "contact_id": "41849", "email": "elaineguyi@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026 May 14 - Call forwarded to voicemail/gatekeeper; no contact reached.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 5 [2026-05-14 12:51:40] Webhook received: Contact ID 46935 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14039381920", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Fuller", "full_name": "Denise Fuller", "contact_id": "46935", "email": "d-fuller@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 6 [2026-05-14 12:51:40] Webhook received: Contact ID 33509 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+12503385971", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Jacobson", "full_name": "Marie Jacobson", "contact_id": "33509", "email": "fullmoonbookkeeping@gmail.com", "orgname": "City of Courtenay", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 12 call reached voicemail\n2026 May 12 call reached voicemail, no conversation.\n2026 May 14 - Reached voicemail/answering system: \"You've reached the ticket then.\"", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 7 [2026-05-14 12:51:40] Webhook received: Contact ID 48082 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16048807633", "retell_llm_dynamic_variables": { "first_name": "Bill", "last_name": "Hung", "full_name": "Bill Hung", "contact_id": "48082", "email": "bh0101@gmail.com", "orgname": "Premium Brands Holdings Corp", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no human answer\n2026 May 14 - reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 8 [2026-05-14 12:51:40] Webhook received: Contact ID 44263 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17782412639", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Boey", "full_name": "Heather Boey", "contact_id": "44263", "email": "heatherboey@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 - Call forwarded to voicemail; no contact reached\n2026 May 12 - Reached voicemail, no message left\n2026 May 14 - reached voicemail; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 9 [2026-05-14 12:51:40] Webhook received: Contact ID 39869 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+12508844052", "retell_llm_dynamic_variables": { "first_name": "Gabrielle", "last_name": "Lee", "full_name": "Gabrielle Lee", "contact_id": "39869", "email": "gabrielle.lee@bci.ca", "orgname": "BCI", "member_type": "PRO", "bloc_notes_ac": "Julky 2 2025 nmber not in service\n2026-05-12 invalid phone destination, phone: +17784108005\n2026 May 12 - Reached voicemail; contact said 'It's Gabrielle' and asked to leave a message.\n2026-05-14 invalid phone destination, phone: +17784108005", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 10 [2026-05-14 12:51:40] Webhook received: Contact ID 43769 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16047006997", "retell_llm_dynamic_variables": { "first_name": "Ekaterina", "last_name": "Fetkevich", "full_name": "Ekaterina Fetkevich", "contact_id": "43769", "email": "efetkevich@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; no live contact", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:47-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 11 [2026-05-14 12:51:40] Webhook received: Contact ID 42715 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16042196632", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Chinack", "full_name": "Connie Chinack", "contact_id": "42715", "email": "conniechinack@gmail.com", "orgname": "WorkSafeBC", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 12 [2026-05-14 12:51:40] Webhook received: Contact ID 33504 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16045397234", "retell_llm_dynamic_variables": { "first_name": "Amber", "last_name": "Moffatt", "full_name": "Amber Moffatt", "contact_id": "33504", "email": "amoffatt@berezan.ca", "orgname": "Berezan Hospitality Group", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026-05-12 Dial no answer, phone: +16045397234\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 13 [2026-05-14 12:51:40] Webhook received: Contact ID 43410 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+12506688381", "retell_llm_dynamic_variables": { "first_name": "Delia", "last_name": "Wong", "full_name": "Delia Wong", "contact_id": "43410", "email": "deliawong2312@gmail.com", "orgname": "Tojeto Enterprise Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no conversation with Delia", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 14 [2026-05-14 12:51:40] Webhook received: Contact ID 37865 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16047638282", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Hsiang", "full_name": "Chris Hsiang", "contact_id": "37865", "email": "chrishsiang@gmail.com", "orgname": "FortisBC Energy Inc.", "member_type": "PRO", "bloc_notes_ac": "June 16 2025 vm\r\nSept 3 2025 vm\n2026 May 12 call reached voicemail at Energy Solutions\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail/automated message: contact unavailable to take call", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 15 [2026-05-14 12:51:40] Webhook received: Contact ID 9162 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17786280317", "retell_llm_dynamic_variables": { "first_name": "Yan", "last_name": "Liu", "full_name": "Yan Liu", "contact_id": "9162", "email": "annaliuy@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "10 March 2025 VM\r\n18 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n05 May 2025 VM\r\n04 September 2025 VM\r\nLN / 06 November 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached voicemail after brief exchange\n2026 May 14 - Reached uninitialized voicemail service; no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:48-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 16 [2026-05-14 12:51:40] Webhook received: Contact ID 39539 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16048375808", "retell_llm_dynamic_variables": { "first_name": "Debra-May", "last_name": "Bond", "full_name": "Debra-May Bond", "contact_id": "39539", "email": "debra.bond@shaw.ca", "orgname": "Cedar Grove Baptist Church", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\n24 September 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 17 [2026-05-14 12:51:40] Webhook received: Contact ID 41862 [2026-05-14 12:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17788814726", "retell_llm_dynamic_variables": { "first_name": "Yi", "last_name": "Yuan", "full_name": "Yi Yuan", "contact_id": "41862", "email": "carina.yiyuan@gmail.com", "orgname": "Bird Construction", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service\n2026 May 14 - reached voicemail; no human spoke", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:40] Added to queue. Total in queue: 18 [2026-05-14 12:51:41] Webhook received: Contact ID 44562 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17783200813", "retell_llm_dynamic_variables": { "first_name": "Hui", "last_name": "Zhao", "full_name": "Hui Zhao", "contact_id": "44562", "email": "18101192859@163.com", "orgname": "Sungiven Foods", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service.\n2026 May 14 - Reached uninitialized voicemail service; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 19 [2026-05-14 12:51:41] Webhook received: Contact ID 39784 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17788690307", "retell_llm_dynamic_variables": { "first_name": "Alma", "last_name": "Domondon", "full_name": "Alma Domondon", "contact_id": "39784", "email": "acdomondon@yahoo.com", "orgname": "Coal Prints Inc", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Busy call back another time.\r\nJuly 2 2025 She said still not a good time call back another day in the afternoon their time.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached at Coldprints and Science, no live contact.\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 20 [2026-05-14 12:51:41] Webhook received: Contact ID 39904 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17806678639", "retell_llm_dynamic_variables": { "first_name": "Chandra", "last_name": "Beauchamp", "full_name": "Chandra Beauchamp", "contact_id": "39904", "email": "csunbird@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 21 [2026-05-14 12:51:41] Webhook received: Contact ID 41836 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16046535503", "retell_llm_dynamic_variables": { "first_name": "Yung", "last_name": "Lee", "full_name": "Yung Lee", "contact_id": "41836", "email": "jasmine_lee2@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 - Reached voicemail; no human contact.\n2026 May 12 - Reached voicemail, no human answer\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:47-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 22 [2026-05-14 12:51:41] Webhook received: Contact ID 10980 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17783865738", "retell_llm_dynamic_variables": { "first_name": "Ivan", "last_name": "Tu", "full_name": "Ivan Tu", "contact_id": "10980", "email": "22tu22@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n29 April 2025 VM\r\n04 September 2025 VM\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no conversation\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - short call, voicemail reached", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 23 [2026-05-14 12:51:41] Webhook received: Contact ID 38122 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12506828330", "retell_llm_dynamic_variables": { "first_name": "Christie", "last_name": "Sheehan", "full_name": "Christie Sheehan", "contact_id": "38122", "email": "christiebeck220@gmail.com", "orgname": "Seasons Health Therapies", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 There is no one by the name Christie at first number, 2nd number vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 24 [2026-05-14 12:51:41] Webhook received: Contact ID 49187 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+14039696146", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Gagnon", "full_name": "Danielle Gagnon", "contact_id": "49187", "email": "danielle.vanstone@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:43-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 25 [2026-05-14 12:51:41] Webhook received: Contact ID 47272 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+15875970770", "retell_llm_dynamic_variables": { "first_name": "Ann", "last_name": "Vachon", "full_name": "Ann Vachon", "contact_id": "47272", "email": "ann.vachon@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 voicemail reached for Anne Vachon, message left.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2026-01-14", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-01-14", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 26 [2026-05-14 12:51:41] Webhook received: Contact ID 49347 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17788653088", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Guo", "full_name": "Ping Guo", "contact_id": "49347", "email": "grace12980@hotmail.com", "orgname": "Guoping Accounting", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 - Reached voicemail; no message left.\n2026 May 12 - reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 27 [2026-05-14 12:51:41] Webhook received: Contact ID 10487 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16049997717", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Dennett", "full_name": "Tammy Dennett", "contact_id": "10487", "email": "dennett.tammy@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "14 March 2025 VM\r\n27 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Webhook received: Contact ID 44238 [2026-05-14 12:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16048330442", "retell_llm_dynamic_variables": { "first_name": "Bonnie-Lynn", "last_name": "Holter", "full_name": "Bonnie-Lynn Holter", "contact_id": "44238", "email": "blyn_holter@hotmail.com", "orgname": "Venturis Capital Corp.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:41] Added to queue. Total in queue: 28 [2026-05-14 12:51:41] Added to queue. Total in queue: 29 [2026-05-14 12:51:41] Webhook received: Contact ID 40146 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16478345602", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Poyuchenko", "full_name": "Elena Poyuchenko", "contact_id": "40146", "email": "elena.poyuchenko@vch.ca", "orgname": "Vancouver Coastal Health", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail for Elena Poyachenko at Vancouver General Hospital\n2026 May 12 call reached voicemail\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 30 [2026-05-14 12:51:42] Webhook received: Contact ID 37872 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+17785492575", "retell_llm_dynamic_variables": { "first_name": "Natasha", "last_name": "Smyth", "full_name": "Natasha Smyth", "contact_id": "37872", "email": "billing@alfcentral.com", "orgname": "ALF Software Inc.", "member_type": "PRO", "bloc_notes_ac": "June 16 2025 Number not in service\n2026-05-12 Dial no answer, phone: +16046921257\n2026 May 12 call reached voicemail, no conversation.\n2026-05-14 Dial no answer, phone: +16046921257", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-11-28", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-11-28", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 31 [2026-05-14 12:51:42] Webhook received: Contact ID 49458 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16049706069", "retell_llm_dynamic_variables": { "first_name": "Darius", "last_name": "Cornea", "full_name": "Darius Cornea", "contact_id": "49458", "email": "decornea@gmail.com", "orgname": "Sony Pictures Imageworks", "member_type": "PRO", "bloc_notes_ac": "2026-05-12 Dial no answer, phone: +16046733470\n2026 May 12 reached voicemail, no conversation\n2026-05-14 Dial no answer, phone: +16046733470", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 32 [2026-05-14 12:51:42] Webhook received: Contact ID 38051 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+17809643013", "retell_llm_dynamic_variables": { "first_name": "Carlee", "last_name": "Tabak", "full_name": "Carlee Tabak", "contact_id": "38051", "email": "carleetabak@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\n2026 May 12 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 33 [2026-05-14 12:51:42] Webhook received: Contact ID 43773 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+17789393726", "retell_llm_dynamic_variables": { "first_name": "Jun", "last_name": "See", "full_name": "Jun See", "contact_id": "43773", "email": "elizabethsee22@gmail.com", "orgname": "BGC Engineering Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Webhook received: Contact ID 48783 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+14032584439", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Kotsibie", "full_name": "Debra Kotsibie", "contact_id": "48783", "email": "d.kotsibie@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:36:42-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 34 [2026-05-14 12:51:42] Added to queue. Total in queue: 35 [2026-05-14 12:51:42] Webhook received: Contact ID 47006 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16049402166", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Kinneard", "full_name": "Amanda Kinneard", "contact_id": "47006", "email": "cavylady@gmail.com", "orgname": "Delta View Farms Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 reached voicemail of Delta View Farms\n2026 May 12 reached voicemail, left message\n2026 May 14 - Reached Delta View Farm voicemail; no human answered.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 36 [2026-05-14 12:51:42] Webhook received: Contact ID 31007 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+17786881098", "retell_llm_dynamic_variables": { "first_name": "Dustin", "last_name": "Yong", "full_name": "Dustin Yong", "contact_id": "31007", "email": "dustinyong@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 Number disconnected\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call went to voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 37 [2026-05-14 12:51:42] Webhook received: Contact ID 40338 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16047209193", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Xiong", "full_name": "Dan Xiong", "contact_id": "40338", "email": "anniexiong1314@hotmail.com", "orgname": "Arctic Stone Ltd.", "member_type": "PRO", "bloc_notes_ac": "Dan no longer works there. There is only one person in charge of payroll, but she is on vacation until July 11. We need to call back after July 11.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 38 [2026-05-14 12:51:42] Webhook received: Contact ID 47579 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16049441099", "retell_llm_dynamic_variables": { "first_name": "Said", "last_name": "Rahmati", "full_name": "Said Rahmati", "contact_id": "47579", "email": "dafchai@gmail.com", "orgname": "Vanak International Properties", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail (mailbox number six).", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 39 [2026-05-14 12:51:42] Webhook received: Contact ID 39919 [2026-05-14 12:51:42] Payload: { "from_number": "+14375242727", "to_number": "+17783853778", "retell_llm_dynamic_variables": { "first_name": "Gigi", "last_name": "Mercado", "full_name": "Gigi Mercado", "contact_id": "39919", "email": "gigim.vancouver@gmail.com", "orgname": "Alexander Holburn Beaudin", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\n24 September 2025 VM\n2026 May 12 - Reached voicemail for Gigi Merkai, no message left\n2026 May 12 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:51:42] Added to queue. Total in queue: 40 [2026-05-14 12:56:40] Webhook received: Contact ID 43367 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17802467885", "retell_llm_dynamic_variables": { "first_name": "Himanshu", "last_name": "Himanshu", "full_name": "Himanshu Himanshu", "contact_id": "43367", "email": "himanshu.bhadu@gmail.com", "orgname": "Himanshu Accounting", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 12 [2026-05-14 12:56:40] Webhook received: Contact ID 44244 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17804595982", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Stolarchuk", "full_name": "Karen Stolarchuk", "contact_id": "44244", "email": "karen.stolarchuk@dhl.com", "orgname": "Connect Logistics Services", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026-05-14 invalid phone destination, phone: +17804584538", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 13 [2026-05-14 12:56:40] Webhook received: Contact ID 8950 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17806651068", "retell_llm_dynamic_variables": { "first_name": "Chunyun", "last_name": "Guo", "full_name": "Chunyun Guo", "contact_id": "8950", "email": "guoyun@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 17 2025 vm\r\nLN Sept 30 2025 vm\n2026 May 14 - No answer; agent asked for Chunyun", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 14 [2026-05-14 12:56:40] Webhook received: Contact ID 47885 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17053457249", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Middleton", "full_name": "John Middleton", "contact_id": "47885", "email": "john.middleton@innovatax.ca", "orgname": "InnovaTAX", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2026-02-12", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-12", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 15 [2026-05-14 12:56:40] Webhook received: Contact ID 43700 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17802130415", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Tomanek", "full_name": "Jody Tomanek", "contact_id": "43700", "email": "jodytomanek@gmail.com", "orgname": "Athabasca University", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 Asked to be call later\r\nLN Oct 20 2025 called back vm\n2026 May 14 - Reached voicemail for Jody Chmanik; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 16 [2026-05-14 12:56:40] Webhook received: Contact ID 33525 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17806030127", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Stevenson", "full_name": "Heather Stevenson", "contact_id": "33525", "email": "heatherstevenson1@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed - not in payroll anymore\n2026 May 14 - Reached voicemail greeting only.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 17 [2026-05-14 12:56:40] Webhook received: Contact ID 49309 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+17807182539", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Beek", "full_name": "Monica Beek", "contact_id": "49309", "email": "gmvanbeek93@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 18 [2026-05-14 12:56:40] Webhook received: Contact ID 31030 [2026-05-14 12:56:40] Payload: { "from_number": "+14375242727", "to_number": "+14039015389", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Zakariasen", "full_name": "Katherine Zakariasen", "contact_id": "31030", "email": "katzak87@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:40] Added to queue. Total in queue: 19 [2026-05-14 12:56:41] Webhook received: Contact ID 39226 [2026-05-14 12:56:41] Payload: { "from_number": "+14375242727", "to_number": "+17802318175", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Pescod", "full_name": "Lesley Pescod", "contact_id": "39226", "email": "lesleypescod@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 Survey completed She said that her payroll career is winding down due to health issues and when she asked that her membership be put on hold for a her there were many hurdles. She said she does not have the time to redo courses.\n2026 May 14 - Reached voicemail of Lesley Pescott; requested caller leave name and number", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:41] Added to queue. Total in queue: 20 [2026-05-14 12:56:42] Webhook received: Contact ID 38774 [2026-05-14 12:56:42] Payload: { "from_number": "+14375242727", "to_number": "+14032837344", "retell_llm_dynamic_variables": { "first_name": "Kenneth", "last_name": "Greaves", "full_name": "Kenneth Greaves", "contact_id": "38774", "email": "kgreaves@larchecalgary.org", "orgname": "L'Arche Assoc. of Calgary", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - Reached voicemail, left a brief message", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:40-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:42] Added to queue. Total in queue: 21 [2026-05-14 12:56:42] Webhook received: Contact ID 39607 [2026-05-14 12:56:42] Payload: { "from_number": "+14375242727", "to_number": "+14032149819", "retell_llm_dynamic_variables": { "first_name": "Julia", "last_name": "Rhodey", "full_name": "Julia Rhodey", "contact_id": "39607", "email": "juliarhodey@shaw.ca", "orgname": "Heritage Park Society", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\r\nSept 9 2025 vm\n2026-05-14 Dial no answer, phone: +14032688550", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:42] Added to queue. Total in queue: 22 [2026-05-14 12:56:42] Webhook received: Contact ID 39352 [2026-05-14 12:56:42] Payload: { "from_number": "+14375242727", "to_number": "+14034753057", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Neef", "full_name": "Jennifer Neef", "contact_id": "39352", "email": "jen.neef@web.de", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 No one by that name\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:38-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 12:56:42] Added to queue. Total in queue: 23 [2026-05-14 13:06:43] Webhook received: Contact ID 43742 [2026-05-14 13:06:43] Payload: { "from_number": "+14375242727", "to_number": "+14032812667", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Baron", "full_name": "Andrea Baron", "contact_id": "43742", "email": "andrea.ruiz.baron@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached Andrea's mom, no callback date/time provided", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:06:43-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:06:43] Added to queue. Total in queue: 2 [2026-05-14 13:11:44] Webhook received: Contact ID 39675 [2026-05-14 13:11:44] Payload: { "from_number": "+14375242727", "to_number": "+14034086892", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Brooksbank", "full_name": "Emily Brooksbank", "contact_id": "39675", "email": "emily.tc3@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:20-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:11:44] Added to queue. Total in queue: 2 [2026-05-14 13:11:45] Webhook received: Contact ID 39843 [2026-05-14 13:11:45] Payload: { "from_number": "+14375242727", "to_number": "+15878883336", "retell_llm_dynamic_variables": { "first_name": "Elann", "last_name": "Anderson", "full_name": "Elann Anderson", "contact_id": "39843", "email": "ejanderson@live.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:22-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:11:45] Added to queue. Total in queue: 3 [2026-05-14 13:11:45] Webhook received: Contact ID 40324 [2026-05-14 13:11:45] Payload: { "from_number": "+14375242727", "to_number": "+15875660266", "retell_llm_dynamic_variables": { "first_name": "Chioma", "last_name": "Achukwu", "full_name": "Chioma Achukwu", "contact_id": "40324", "email": "florenceachukwu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2024-08-29", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2024-08-29", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:11:45] Added to queue. Total in queue: 4 [2026-05-14 13:11:46] Webhook received: Contact ID 39922 [2026-05-14 13:11:46] Payload: { "from_number": "+14375242727", "to_number": "+17803184335", "retell_llm_dynamic_variables": { "first_name": "Erin", "last_name": "Uhlman", "full_name": "Erin Uhlman", "contact_id": "39922", "email": "erinuhlman@gmail.com", "orgname": "Sterling Crane Canada", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 line busy\r\nSept 10 2025 line busy", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:49:21-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:11:46] Added to queue. Total in queue: 5 [2026-05-14 13:21:41] Webhook received: Contact ID 43742 [2026-05-14 13:21:41] Payload: { "from_number": "+14375242727", "to_number": "+14032812667", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Baron", "full_name": "Andrea Baron", "contact_id": "43742", "email": "andrea.ruiz.baron@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached Andrea's mom, no callback date/time provided\n2026 May 14 - Reached voicemail; contact asked agent to leave a message and will call back.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:06:44-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:21:41] Added to queue. Total in queue: 2 [2026-05-14 13:29:17] Webhook received: Contact ID 41810 [2026-05-14 13:29:17] Payload: { "from_number": "+14375242727", "to_number": "+17802715024", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Smith", "full_name": "Lindsay Smith", "contact_id": "41810", "email": "lindsaylaurasmith@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:17-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:17] Added to queue. Total in queue: 2 [2026-05-14 13:29:17] Webhook received: Contact ID 44504 [2026-05-14 13:29:17] Payload: { "from_number": "+14375242727", "to_number": "+17809483359", "retell_llm_dynamic_variables": { "first_name": "Lily", "last_name": "Kwok", "full_name": "Lily Kwok", "contact_id": "44504", "email": "lkwok2009@hotmail.com", "orgname": "Powell Canada", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:17-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:17] Added to queue. Total in queue: 3 [2026-05-14 13:29:17] Webhook received: Contact ID 39551 [2026-05-14 13:29:17] Payload: { "from_number": "+14375242727", "to_number": "+14039458486", "retell_llm_dynamic_variables": { "first_name": "Lori", "last_name": "Metzger", "full_name": "Lori Metzger", "contact_id": "39551", "email": "lori_a_metzger@yahoo.ca", "orgname": "Propak Systems Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 there is no lori there ask for payroll\r\nLN / 01 October 2025 No one by that name", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:17-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:17] Added to queue. Total in queue: 4 [2026-05-14 13:29:17] Webhook received: Contact ID 47398 [2026-05-14 13:29:17] Webhook received: Contact ID 38858 [2026-05-14 13:29:17] Webhook received: Contact ID 42794 [2026-05-14 13:29:17] Payload: { "from_number": "+14375242727", "to_number": "+14032843560", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Dyck", "full_name": "Laura Dyck", "contact_id": "42794", "email": "lldyck@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:17] Added to queue. Total in queue: 5 [2026-05-14 13:29:17] Webhook received: Contact ID 38326 [2026-05-14 13:29:17] Payload: { "from_number": "+14375242727", "to_number": "+14032057612", "retell_llm_dynamic_variables": { "first_name": "Marilyn", "last_name": "Millington", "full_name": "Marilyn Millington", "contact_id": "38326", "email": "m.milling@shaw.ca", "orgname": "Keyera Corp.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-08-29", "corp_cancel_date": "", "paid_thru": "2026-08-31", "company_paid_thru": "2026-08-31", "the_withdrawal_date": "2024-08-29", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:17] Added to queue. Total in queue: 6 [2026-05-14 13:29:17] Webhook received: Contact ID 40145 [2026-05-14 13:29:17] Webhook received: Contact ID 39292 [2026-05-14 13:29:17] Webhook received: Contact ID 43715 [2026-05-14 13:29:17] Payload: { "from_number": "+14375242727", "to_number": "+14038470442", "retell_llm_dynamic_variables": { "first_name": "Lorina", "last_name": "Manzano", "full_name": "Lorina Manzano", "contact_id": "43715", "email": "lorainesmanzano@hotmail.com", "orgname": "CAM Field Solutions Canada Corp.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 No one by the name Lorina works at 1st number , 2nd number vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:17] Added to queue. Total in queue: 7 [2026-05-14 13:29:18] Webhook received: Contact ID 10953 [2026-05-14 13:29:18] Payload: { "from_number": "+14375242727", "to_number": "+17809664539", "retell_llm_dynamic_variables": { "first_name": "Marilou", "last_name": "Monta-Santos", "full_name": "Marilou Monta-Santos", "contact_id": "10953", "email": "loufelmont@yahoo.com", "orgname": "Tim Hortons", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM APr 7 2025 vm Apr 10 2025 vm\r\nMay 5 2025 vm Aug 6 2025 vm\r\nLN Oct 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:18] Added to queue. Total in queue: 8 [2026-05-14 13:29:18] Webhook received: Contact ID 39242 [2026-05-14 13:29:18] Payload: { "from_number": "+14375242727", "to_number": "+17804761391", "retell_llm_dynamic_variables": { "first_name": "Marlee", "last_name": "Toms", "full_name": "Marlee Toms", "contact_id": "39242", "email": "marlee.toms@gmail.com", "orgname": "Capital Fine Meats", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 call back not in.\r\nSept 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:18] Added to queue. Total in queue: 9 [2026-05-14 13:29:18] Webhook received: Contact ID 7205 [2026-05-14 13:29:18] Payload: { "from_number": "+14375242727", "to_number": "+14034554697", "retell_llm_dynamic_variables": { "first_name": "MD", "last_name": "Hassan", "full_name": "MD Hassan", "contact_id": "7205", "email": "mahmud_dipu@yahoo.com", "orgname": "Paradise Lagardere", "member_type": "PRO", "bloc_notes_ac": "10 March 2025 Not home call back\r\n18 March 2025 Survey completed - he wants to renew - sending e-mail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:18] Added to queue. Total in queue: 10 [2026-05-14 13:29:18] Webhook received: Contact ID 40116 [2026-05-14 13:29:18] Webhook received: Contact ID 44168 [2026-05-14 13:29:18] Payload: { "from_number": "+14375242727", "to_number": "+15878911166", "retell_llm_dynamic_variables": { "first_name": "Mei", "last_name": "Yang", "full_name": "Mei Yang", "contact_id": "44168", "email": "mayeung117@hotmail.com", "orgname": "The Immigrant Education Society", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:18] Added to queue. Total in queue: 11 [2026-05-14 13:29:18] Webhook received: Contact ID 39138 [2026-05-14 13:29:18] Payload: { "from_number": "+14375242727", "to_number": "+14035704500", "retell_llm_dynamic_variables": { "first_name": "Tracey", "last_name": "Stevenson", "full_name": "Tracey Stevenson", "contact_id": "39138", "email": "magichorse01@gmail.com", "orgname": "UFA Co-operative Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 She is now part of her companies corporate membership.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-10-31", "company_paid_thru": "2026-10-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:18] Added to queue. Total in queue: 12 [2026-05-14 13:29:18] Webhook received: Contact ID 46889 [2026-05-14 13:29:18] Webhook received: Contact ID 42719 [2026-05-14 13:29:18] Payload: { "from_number": "+14375242727", "to_number": "+15874588199", "retell_llm_dynamic_variables": { "first_name": "Yufeng", "last_name": "Wang", "full_name": "Yufeng Wang", "contact_id": "42719", "email": "maria0312@hotmail.com", "orgname": "Greystone Residential Management Corp.", "member_type": "PRO", "bloc_notes_ac": "number not in service", "number_of_passed_courses": "4", "extension": "206", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:18] Added to queue. Total in queue: 13 [2026-05-14 13:29:19] Webhook received: Contact ID 40142 [2026-05-14 13:29:19] Payload: { "from_number": "+14375242727", "to_number": "+17805234618", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Laplante", "full_name": "Mary Laplante", "contact_id": "40142", "email": "marylaplante66@hotmail.com", "orgname": "MNP LLP", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 She doesn't work there anymore", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:19] Added to queue. Total in queue: 14 [2026-05-14 13:29:19] Webhook received: Contact ID 44418 [2026-05-14 13:29:19] Payload: { "from_number": "+14375242727", "to_number": "+17808857377", "retell_llm_dynamic_variables": { "first_name": "Shijun", "last_name": "Ma", "full_name": "Shijun Ma", "contact_id": "44418", "email": "mashijun.emma@gmail.com", "orgname": "Chenxi Yu Professional Corporation", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:29:19] Added to queue. Total in queue: 15 [2026-05-14 13:36:42] Webhook received: Contact ID 39784 [2026-05-14 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+17788690307", "retell_llm_dynamic_variables": { "first_name": "Alma", "last_name": "Domondon", "full_name": "Alma Domondon", "contact_id": "39784", "email": "acdomondon@yahoo.com", "orgname": "Coal Prints Inc", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Busy call back another time.\r\nJuly 2 2025 She said still not a good time call back another day in the afternoon their time.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached at Coldprints and Science, no live contact.\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Contact (Alma Domondon) agreed to callback in afternoon; scheduled 2026-05-14 13:00. NPI email on file acdomondon@yahoo.com", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:51:42-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:36:42] Added to queue. Total in queue: 2 [2026-05-14 13:41:43] Webhook received: Contact ID 10953 [2026-05-14 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+17807165612", "retell_llm_dynamic_variables": { "first_name": "Marilou", "last_name": "Monta-Santos", "full_name": "Marilou Monta-Santos", "contact_id": "10953", "email": "loufelmont@yahoo.com", "orgname": "Tim Hortons", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM APr 7 2025 vm Apr 10 2025 vm\r\nMay 5 2025 vm Aug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail; no answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:41:43] Added to queue. Total in queue: 2 [2026-05-14 13:41:44] Webhook received: Contact ID 44504 [2026-05-14 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+17804978098", "retell_llm_dynamic_variables": { "first_name": "Lily", "last_name": "Kwok", "full_name": "Lily Kwok", "contact_id": "44504", "email": "lkwok2009@hotmail.com", "orgname": "Powell Canada", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 14 - Reached voicemail (Audix) for Lily Kwok; no message left", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:41:44] Added to queue. Total in queue: 3 [2026-05-14 13:41:44] Webhook received: Contact ID 38326 [2026-05-14 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+14038752784", "retell_llm_dynamic_variables": { "first_name": "Marilyn", "last_name": "Millington", "full_name": "Marilyn Millington", "contact_id": "38326", "email": "m.milling@shaw.ca", "orgname": "Keyera Corp.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - Reached voicemail, no human answer.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-08-29", "corp_cancel_date": "", "paid_thru": "2026-08-31", "company_paid_thru": "2026-08-31", "the_withdrawal_date": "2024-08-29", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:41:44] Added to queue. Total in queue: 4 [2026-05-14 13:41:44] Webhook received: Contact ID 41810 [2026-05-14 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+17802715024", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Smith", "full_name": "Lindsay Smith", "contact_id": "41810", "email": "lindsaylaurasmith@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:17-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:41:44] Added to queue. Total in queue: 5 [2026-05-14 13:41:44] Webhook received: Contact ID 42794 [2026-05-14 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+14032843560", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Dyck", "full_name": "Laura Dyck", "contact_id": "42794", "email": "lldyck@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:41:44] Added to queue. Total in queue: 6 [2026-05-14 13:41:45] Webhook received: Contact ID 43715 [2026-05-14 13:41:45] Payload: { "from_number": "+14375242727", "to_number": "+14038304917", "retell_llm_dynamic_variables": { "first_name": "Lorina", "last_name": "Manzano", "full_name": "Lorina Manzano", "contact_id": "43715", "email": "lorainesmanzano@hotmail.com", "orgname": "CAM Field Solutions Canada Corp.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 No one by the name Lorina works at 1st number , 2nd number vm\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:41:45] Added to queue. Total in queue: 7 [2026-05-14 13:46:41] Webhook received: Contact ID 42719 [2026-05-14 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+17809941050", "retell_llm_dynamic_variables": { "first_name": "Yufeng", "last_name": "Wang", "full_name": "Yufeng Wang", "contact_id": "42719", "email": "maria0312@hotmail.com", "orgname": "Greystone Residential Management Corp.", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026-05-14 Dial no answer, phone: +15874588199", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:46:41] Added to queue. Total in queue: 2 [2026-05-14 13:51:40] Webhook received: Contact ID 48929 [2026-05-14 13:51:40] Payload: { "from_number": "+14375242727", "to_number": "+12368660588", "retell_llm_dynamic_variables": { "first_name": "Jing", "last_name": "Chen", "full_name": "Jing Chen", "contact_id": "48929", "email": "enyachen33@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 - Reached voicemail (mailbox number 23).", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:40] Added to queue. Total in queue: 2 [2026-05-14 13:51:41] Webhook received: Contact ID 39780 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16044519268", "retell_llm_dynamic_variables": { "first_name": "Hongju", "last_name": "He", "full_name": "Hongju He", "contact_id": "39780", "email": "andyhhj2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\n2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 3 [2026-05-14 13:51:41] Webhook received: Contact ID 47448 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12504878994", "retell_llm_dynamic_variables": { "first_name": "Anissa", "last_name": "Mah", "full_name": "Anissa Mah", "contact_id": "47448", "email": "anissam@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 4 [2026-05-14 13:51:41] Webhook received: Contact ID 38947 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17782400641", "retell_llm_dynamic_variables": { "first_name": "Darla", "last_name": "MacKinnon", "full_name": "Darla MacKinnon", "contact_id": "38947", "email": "darlamacks@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026 May 12 - Reached voicemail; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 5 [2026-05-14 13:51:41] Webhook received: Contact ID 38833 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+17788290556", "retell_llm_dynamic_variables": { "first_name": "Angie", "last_name": "Lai", "full_name": "Angie Lai", "contact_id": "38833", "email": "iam.angielai@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\n2026 May 12 - Reached voicemail; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:46-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 6 [2026-05-14 13:51:41] Webhook received: Contact ID 46900 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16047260202", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Wu", "full_name": "Connie Wu", "contact_id": "46900", "email": "conniewu96@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 - Reached voicemail after 2 seconds; no contact made.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 7 [2026-05-14 13:51:41] Webhook received: Contact ID 39427 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16048336381", "retell_llm_dynamic_variables": { "first_name": "Betty", "last_name": "Chan", "full_name": "Betty Chan", "contact_id": "39427", "email": "bettywhchan@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\n2026 May 12 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 8 [2026-05-14 13:51:41] Webhook received: Contact ID 39944 [2026-05-14 13:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12506558982", "retell_llm_dynamic_variables": { "first_name": "Annie", "last_name": "Christie", "full_name": "Annie Christie", "contact_id": "39944", "email": "a.christie@shaw.ca", "orgname": "Arch Consulting Inc.", "member_type": "PRO", "bloc_notes_ac": "july 3 2025 vm\n2026 May 12 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:41] Added to queue. Total in queue: 9 [2026-05-14 13:51:42] Webhook received: Contact ID 38989 [2026-05-14 13:51:42] Payload: { "from_number": "+14375242727", "to_number": "+12504279353", "retell_llm_dynamic_variables": { "first_name": "Michele", "last_name": "Brooker", "full_name": "Michele Brooker", "contact_id": "38989", "email": "heybrooker@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2504276457\r\njune 23 2-25 vm\n2026 May 12 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:44-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:42] Added to queue. Total in queue: 10 [2026-05-14 13:51:42] Webhook received: Contact ID 48744 [2026-05-14 13:51:42] Payload: { "from_number": "+14375242727", "to_number": "+17789280235", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Dion", "full_name": "Amanda Dion", "contact_id": "48744", "email": "amandasuedion@gmail.com", "orgname": "AbCellera Biologics Inc.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:36:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 13:51:42] Added to queue. Total in queue: 11 [2026-05-14 14:04:47] Webhook received: Contact ID 31028 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+17787009163", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Beitz", "full_name": "Jessica Beitz", "contact_id": "31028", "email": "jmlb29@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 2 [2026-05-14 14:04:47] Webhook received: Contact ID 43364 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12503544077", "retell_llm_dynamic_variables": { "first_name": "Keiko", "last_name": "Korinek", "full_name": "Keiko Korinek", "contact_id": "43364", "email": "k.gromit@gmail.com", "orgname": "Kootenay Country Store Cooperative", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 3 [2026-05-14 14:04:47] Webhook received: Contact ID 43362 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12506924700", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Alec", "full_name": "Karen Alec", "contact_id": "43362", "email": "kdtaz_n_it@hotmail.com", "orgname": "Lake Babine Nation", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm", "number_of_passed_courses": "4", "extension": "4713", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 4 [2026-05-14 14:04:47] Webhook received: Contact ID 40983 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12502158846", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Keillor", "full_name": "Sharon Keillor", "contact_id": "40983", "email": "keillor_bs@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 5 [2026-05-14 14:04:47] Webhook received: Contact ID 9681 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+16042270606", "retell_llm_dynamic_variables": { "first_name": "Man", "last_name": "Zhu", "full_name": "Man Zhu", "contact_id": "9681", "email": "jenniferzhu716@gmail.com", "orgname": "Jayland Naturals Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 25 2025 vm\r\nMar 27 2025 vm Mar 31 2025 wrong number", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 6 [2026-05-14 14:04:47] Webhook received: Contact ID 38451 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12506091524", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Sereney", "full_name": "Julie Sereney", "contact_id": "38451", "email": "juliesereney@gmail.com", "orgname": "Element Fleet Managment", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 24 September 2025 VM", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "2026-01-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 7 [2026-05-14 14:04:47] Webhook received: Contact ID 10736 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12503090651", "retell_llm_dynamic_variables": { "first_name": "Lianne", "last_name": "Tuton", "full_name": "Lianne Tuton", "contact_id": "10736", "email": "lianne_t@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 On disability", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2023-11-27", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-11-27", "the_withdrawal_duration": "2 years and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 8 [2026-05-14 14:04:47] Webhook received: Contact ID 47369 [2026-05-14 14:04:47] Webhook received: Contact ID 41825 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+16044923299", "retell_llm_dynamic_variables": { "first_name": "Qun", "last_name": "Zheng", "full_name": "Qun Zheng", "contact_id": "41825", "email": "juliazheng2000@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 9 [2026-05-14 14:04:47] Webhook received: Contact ID 39971 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+17786786688", "retell_llm_dynamic_variables": { "first_name": "Jianhu", "last_name": "Fei", "full_name": "Jianhu Fei", "contact_id": "39971", "email": "jefffei@outlook.com", "orgname": "SenseIT Technology Co,. Ltd.", "member_type": "PRO", "bloc_notes_ac": "July 3 2024 completed ( willing to renew)\r\nLN / 21 October 2025 Sent application to renew\r\nLN / 17 December 2025 Sent him the application form for renewal", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 10 [2026-05-14 14:04:47] Webhook received: Contact ID 39222 [2026-05-14 14:04:47] Webhook received: Contact ID 47819 [2026-05-14 14:04:47] Webhook received: Contact ID 39332 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+16042559290", "retell_llm_dynamic_variables": { "first_name": "Vishal", "last_name": "Khurana", "full_name": "Vishal Khurana", "contact_id": "39332", "email": "khuranavishaal@gmail.com", "orgname": "Reel Curtains & Slipcovers Inc.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 11 [2026-05-14 14:04:47] Webhook received: Contact ID 40666 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12368081633", "retell_llm_dynamic_variables": { "first_name": "Lucas", "last_name": "Chung", "full_name": "Lucas Chung", "contact_id": "40666", "email": "lcschung@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 12 [2026-05-14 14:04:47] Webhook received: Contact ID 44240 [2026-05-14 14:04:47] Payload: { "from_number": "+14375242727", "to_number": "+12504044056", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Veasey", "full_name": "Karen Veasey", "contact_id": "44240", "email": "kveasey@summerland.ca", "orgname": "District of Summerland", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Karen's colleague Carla said that Karen is retiring so they stop paying membership.", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:47] Added to queue. Total in queue: 13 [2026-05-14 14:04:48] Webhook received: Contact ID 39580 [2026-05-14 14:04:48] Payload: { "from_number": "+14375242727", "to_number": "+16049432378", "retell_llm_dynamic_variables": { "first_name": "Cheng", "last_name": "Liu", "full_name": "Cheng Liu", "contact_id": "39580", "email": "liucheng51@hotmail.com", "orgname": "DBC Marine", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Call back away until next week.\r\nSept 9 2025 Driving right now call back", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:48] Added to queue. Total in queue: 14 [2026-05-14 14:04:48] Webhook received: Contact ID 46869 [2026-05-14 14:04:48] Payload: { "from_number": "+14375242727", "to_number": "+16046034174", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Hodson", "full_name": "Linda Hodson", "contact_id": "46869", "email": "linda.hodson@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:48] Added to queue. Total in queue: 15 [2026-05-14 14:04:48] Webhook received: Contact ID 40035 [2026-05-14 14:04:48] Payload: { "from_number": "+14375242727", "to_number": "+12502160673", "retell_llm_dynamic_variables": { "first_name": "Kari", "last_name": "Marks", "full_name": "Kari Marks", "contact_id": "40035", "email": "kmarks@terrawest.ca", "orgname": "TerraWest Environmental Inc", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nSept 10 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:48] Added to queue. Total in queue: 16 [2026-05-14 14:04:48] Webhook received: Contact ID 39090 [2026-05-14 14:04:48] Payload: { "from_number": "+14375242727", "to_number": "+16044205607", "retell_llm_dynamic_variables": { "first_name": "Larissa", "last_name": "Rudyak", "full_name": "Larissa Rudyak", "contact_id": "39090", "email": "lora35@gmail.com", "orgname": "Pemberton Transport", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 The 1st number no Larissa there and the 2nd number no longer in service.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:48] Added to queue. Total in queue: 17 [2026-05-14 14:04:48] Webhook received: Contact ID 49529 [2026-05-14 14:04:48] Payload: { "from_number": "+14375242727", "to_number": "+16043216134", "retell_llm_dynamic_variables": { "first_name": "Lana", "last_name": "Lee", "full_name": "Lana Lee", "contact_id": "49529", "email": "lana88@gmail.com", "orgname": "Faith Fellowship Baptist Church", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:49-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:04:48] Added to queue. Total in queue: 18 [2026-05-14 14:06:40] Webhook received: Contact ID 43817 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16045850259", "retell_llm_dynamic_variables": { "first_name": "Jasmine", "last_name": "Kaur", "full_name": "Jasmine Kaur", "contact_id": "43817", "email": "jasmine.k2004@yahoo.com", "orgname": "Surrey Urban Mission Society", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm 2nd number\n2026 May 12 - brief attempt to reach Jasmine; no confirmation of identity.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:40-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 14 [2026-05-14 14:06:40] Webhook received: Contact ID 38204 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+12507482242", "retell_llm_dynamic_variables": { "first_name": "Odessa", "last_name": "Strom", "full_name": "Odessa Strom", "contact_id": "38204", "email": "elliott8110@hotmail.com", "orgname": "Hiiyeyu Lelum House of Friendship Society", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 She is no longer with the company.\n2026 May 12 call reached receptionist, Odessa unavailable, agent to call back later", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:40-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 15 [2026-05-14 14:06:40] Webhook received: Contact ID 40034 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16046605800", "retell_llm_dynamic_variables": { "first_name": "Suet", "last_name": "Lai", "full_name": "Suet Lai", "contact_id": "40034", "email": "crystallsy120@gmail.com", "orgname": "BC Public Service", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nSept 10 2025 1st number They do not know anyone by the name of Suet and \r\n2nd number no answer\n2026 May 12 call answered by someone other than Suet, call ended shortly after", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:40-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 16 [2026-05-14 14:06:40] Webhook received: Contact ID 40295 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16049402202", "retell_llm_dynamic_variables": { "first_name": "Ashima", "last_name": "Mehra", "full_name": "Ashima Mehra", "contact_id": "40295", "email": "ashimamehra3@gmail.com", "orgname": "AC Transport Ltd.", "member_type": "PRO", "bloc_notes_ac": "July 6 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 12 call reached voicemail at AC Transport, message left\n2026 May 12 contact spoke with Ashima's husband who said Ashima is not available and suggested calling her directly.", "number_of_passed_courses": "4", "extension": "107", "province": "AB", "toronto_current_time": "2026-05-14T14:06:40-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 17 [2026-05-14 14:06:40] Webhook received: Contact ID 40632 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16046078844", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Isaac", "full_name": "Dawn Isaac", "contact_id": "40632", "email": "disaac@live.ca", "orgname": "Made-Rite Meat Products", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 she is not longer there and their payroll is outsourced\n2026 May 12 call reached automated system at Maidwright Meats, no human contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:40-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 18 [2026-05-14 14:06:40] Webhook received: Contact ID 10756 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16042768644", "retell_llm_dynamic_variables": { "first_name": "Ema", "last_name": "Shahrin", "full_name": "Ema Shahrin", "contact_id": "10756", "email": "ema_shahrin@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 Not in payroll\n2026 May 12 call reached a person who is not Ema, asked for callback time", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:40-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 19 [2026-05-14 14:06:40] Webhook received: Contact ID 37986 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16049136328", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Ulovec", "full_name": "Janice Ulovec", "contact_id": "37986", "email": "jana22@gmail.com", "orgname": "Capilano Golf & Country Club", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 vm\n2026 May 12 - Reached Caplano Golf Shop; receptionist Jordan unsure if Janice Ulovec still works there; call ended before locating contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 20 [2026-05-14 14:06:40] Webhook received: Contact ID 40060 [2026-05-14 14:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16049398070", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Thornton", "full_name": "Crystal Thornton", "contact_id": "40060", "email": "crystal_thornton@outlook.com", "orgname": "Community Ventures Society", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nSept 10 2025 vm\n2026 May 12 call ended without reaching contact, extension number not provided", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:40] Added to queue. Total in queue: 21 [2026-05-14 14:06:41] Webhook received: Contact ID 9943 [2026-05-14 14:06:41] Payload: { "from_number": "+14375242727", "to_number": "+16046686000", "retell_llm_dynamic_variables": { "first_name": "Sau", "last_name": "Suen", "full_name": "Sau Suen", "contact_id": "9943", "email": "cherrytot@gmail.com", "orgname": "Richmond School District", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Cherry ?\r\nMar 25 2025 She refused because she said is more in finance than payroll.\n2026 May 12 contact at Richmond School Board did not confirm Sau Suen's availability; advised to email human.resources@sd38.bc.ca for follow-up.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:41] Added to queue. Total in queue: 22 [2026-05-14 14:06:42] Webhook received: Contact ID 46958 [2026-05-14 14:06:42] Payload: { "from_number": "+14375242727", "to_number": "+14034701020", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Simoneau", "full_name": "John Simoneau", "contact_id": "46958", "email": "johns13@live.ca", "orgname": "Intercare", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:40-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:42] Added to queue. Total in queue: 23 [2026-05-14 14:06:44] Webhook received: Contact ID 39718 [2026-05-14 14:06:44] Payload: { "from_number": "+14375242727", "to_number": "+14037631228", "retell_llm_dynamic_variables": { "first_name": "Karli", "last_name": "Fleury", "full_name": "Karli Fleury", "contact_id": "39718", "email": "karli.fleury@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:06:44] Added to queue. Total in queue: 24 [2026-05-14 14:16:40] Webhook received: Contact ID 40983 [2026-05-14 14:16:40] Payload: { "from_number": "+14375242727", "to_number": "+12502158846", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Keillor", "full_name": "Sharon Keillor", "contact_id": "40983", "email": "keillor_bs@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 14 - Reached voicemail for Sharon Keeler at Viking Refrigeration", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:40] Added to queue. Total in queue: 3 [2026-05-14 14:16:40] Webhook received: Contact ID 10736 [2026-05-14 14:16:40] Payload: { "from_number": "+14375242727", "to_number": "+12503090651", "retell_llm_dynamic_variables": { "first_name": "Lianne", "last_name": "Tuton", "full_name": "Lianne Tuton", "contact_id": "10736", "email": "lianne_t@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 On disability\n2026 May 14 - Reached answering service; contact answered as Leanne, call ended - no renewal discussion", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2023-11-27", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-11-27", "the_withdrawal_duration": "2 years and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:40] Added to queue. Total in queue: 4 [2026-05-14 14:16:41] Webhook received: Contact ID 39332 [2026-05-14 14:16:41] Payload: { "from_number": "+14375242727", "to_number": "+16045376189", "retell_llm_dynamic_variables": { "first_name": "Vishal", "last_name": "Khurana", "full_name": "Vishal Khurana", "contact_id": "39332", "email": "khuranavishaal@gmail.com", "orgname": "Reel Curtains & Slipcovers Inc.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 8 2025 vm\n2026-05-14 dial busy, phone: +16042559290", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:41] Added to queue. Total in queue: 5 [2026-05-14 14:16:42] Webhook received: Contact ID 41825 [2026-05-14 14:16:42] Payload: { "from_number": "+14375242727", "to_number": "+16044923299", "retell_llm_dynamic_variables": { "first_name": "Qun", "last_name": "Zheng", "full_name": "Qun Zheng", "contact_id": "41825", "email": "juliazheng2000@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:42] Added to queue. Total in queue: 6 [2026-05-14 14:16:42] Webhook received: Contact ID 31028 [2026-05-14 14:16:42] Payload: { "from_number": "+14375242727", "to_number": "+17787009163", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Beitz", "full_name": "Jessica Beitz", "contact_id": "31028", "email": "jmlb29@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - reached voicemail/gatekeeper; contact said they can't answer now.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:42] Added to queue. Total in queue: 7 [2026-05-14 14:16:42] Webhook received: Contact ID 38451 [2026-05-14 14:16:42] Payload: { "from_number": "+14375242727", "to_number": "+19058568178", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Sereney", "full_name": "Julie Sereney", "contact_id": "38451", "email": "juliesereney@gmail.com", "orgname": "Element Fleet Managment", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "2026-01-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:42] Added to queue. Total in queue: 8 [2026-05-14 14:16:42] Webhook received: Contact ID 44240 [2026-05-14 14:16:42] Payload: { "from_number": "+14375242727", "to_number": "+12504600878", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Veasey", "full_name": "Karen Veasey", "contact_id": "44240", "email": "kveasey@summerland.ca", "orgname": "District of Summerland", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Karen's colleague Carla said that Karen is retiring so they stop paying membership.\n2026 May 14 - Reached voicemail; Karen not available", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:16:42] Added to queue. Total in queue: 9 [2026-05-14 14:21:42] Webhook received: Contact ID 43364 [2026-05-14 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12503523337", "retell_llm_dynamic_variables": { "first_name": "Keiko", "last_name": "Korinek", "full_name": "Keiko Korinek", "contact_id": "43364", "email": "k.gromit@gmail.com", "orgname": "Kootenay Country Store Cooperative", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 14 - Reached gatekeeper Mika, transferred to Keiko, then voicemail reached.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:47-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:42] Added to queue. Total in queue: 2 [2026-05-14 14:21:42] Webhook received: Contact ID 10756 [2026-05-14 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16042768644", "retell_llm_dynamic_variables": { "first_name": "Ema", "last_name": "Shahrin", "full_name": "Ema Shahrin", "contact_id": "10756", "email": "ema_shahrin@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 Not in payroll\n2026 May 12 call reached a person who is not Ema, asked for callback time\n2026 May 14 - Reached voicemail/answering machine, no human response", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:42] Added to queue. Total in queue: 3 [2026-05-14 14:21:42] Webhook received: Contact ID 40666 [2026-05-14 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12368081633", "retell_llm_dynamic_variables": { "first_name": "Lucas", "last_name": "Chung", "full_name": "Lucas Chung", "contact_id": "40666", "email": "lcschung@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail of +1 236-808-163; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:42] Added to queue. Total in queue: 4 [2026-05-14 14:21:42] Webhook received: Contact ID 39580 [2026-05-14 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16043699826", "retell_llm_dynamic_variables": { "first_name": "Cheng", "last_name": "Liu", "full_name": "Cheng Liu", "contact_id": "39580", "email": "liucheng51@hotmail.com", "orgname": "DBC Marine", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Call back away until next week.\r\nSept 9 2025 Driving right now call back\n2026 May 14 - Reached Best Builders voicemail/greeting; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:42] Added to queue. Total in queue: 5 [2026-05-14 14:21:42] Webhook received: Contact ID 37986 [2026-05-14 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16049834381", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Ulovec", "full_name": "Janice Ulovec", "contact_id": "37986", "email": "jana22@gmail.com", "orgname": "Capilano Golf & Country Club", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 vm\n2026 May 12 - Reached Caplano Golf Shop; receptionist Jordan unsure if Janice Ulovec still works there; call ended before locating contact.\n2026 May 14 - Reached gatekeeper/voicemail at Capilano; asked for Janice", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:42] Added to queue. Total in queue: 6 [2026-05-14 14:21:43] Webhook received: Contact ID 9943 [2026-05-14 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+17789192683", "retell_llm_dynamic_variables": { "first_name": "Sau", "last_name": "Suen", "full_name": "Sau Suen", "contact_id": "9943", "email": "cherrytot@gmail.com", "orgname": "Richmond School District", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Cherry ?\r\nMar 25 2025 She refused because she said is more in finance than payroll.\n2026 May 12 contact at Richmond School Board did not confirm Sau Suen's availability; advised to email human.resources@sd38.bc.ca for follow-up.\n2026 May 14 - reached administration voicemail; no live contact", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:43] Added to queue. Total in queue: 7 [2026-05-14 14:21:43] Webhook received: Contact ID 46869 [2026-05-14 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16049511101", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Hodson", "full_name": "Linda Hodson", "contact_id": "46869", "email": "linda.hodson@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; Linda unavailable", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:21:43] Added to queue. Total in queue: 8 [2026-05-14 14:31:39] Webhook received: Contact ID 40632 [2026-05-14 14:31:39] Payload: { "from_number": "+14375242727", "to_number": "+16048594818", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Isaac", "full_name": "Dawn Isaac", "contact_id": "40632", "email": "disaac@live.ca", "orgname": "Made-Rite Meat Products", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 she is not longer there and their payroll is outsourced\n2026 May 12 call reached automated system at Maidwright Meats, no human contact made\n2026 May 14 - Reached company IVR repeatedly; directory lookup failed; did not reach human.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:06:41-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:31:39] Added to queue. Total in queue: 2 [2026-05-14 14:31:40] Webhook received: Contact ID 39691 [2026-05-14 14:31:40] Payload: { "from_number": "+14375242727", "to_number": "+19022921157", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 11 reached voicemail at Atlantic Medical Incorporated\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail at Atlanticen Medical Incorporated; no contact\n2026 May 13 - Contact requested callback for Thursday afternoon; callback scheduled for 2026-05-14 14:00 - NPI ID not provided", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T08:56:45-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:31:40] Added to queue. Total in queue: 3 [2026-05-14 14:51:39] Webhook received: Contact ID 46889 [2026-05-14 14:51:39] Payload: { "from_number": "+14375242727", "to_number": "+14039666983", "retell_llm_dynamic_variables": { "first_name": "Ying", "last_name": "Mao", "full_name": "Ying Mao", "contact_id": "46889", "email": "maoying2001@hotmail.com", "orgname": "ZN Services InC.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:51:39] Added to queue. Total in queue: 2 [2026-05-14 14:51:40] Webhook received: Contact ID 40145 [2026-05-14 14:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14032770656", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Lamas", "full_name": "Maria Lamas", "contact_id": "40145", "email": "marialamas@telus.net", "orgname": "Calgary Philharmonic Society", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-11-04", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-04", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:51:40] Added to queue. Total in queue: 3 [2026-05-14 14:51:43] Webhook received: Contact ID 40116 [2026-05-14 14:51:43] Payload: { "from_number": "+14375242727", "to_number": "+17808624191", "retell_llm_dynamic_variables": { "first_name": "Mahesh", "last_name": "Kumar", "full_name": "Mahesh Kumar", "contact_id": "40116", "email": "mahesh.kumar@cdicollege.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:51:43] Added to queue. Total in queue: 4 [2026-05-14 14:51:43] Webhook received: Contact ID 39292 [2026-05-14 14:51:43] Payload: { "from_number": "+14375242727", "to_number": "+14038151316", "retell_llm_dynamic_variables": { "first_name": "Laureen", "last_name": "Martin", "full_name": "Laureen Martin", "contact_id": "39292", "email": "lowiem@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:51:43] Added to queue. Total in queue: 5 [2026-05-14 14:51:43] Webhook received: Contact ID 47398 [2026-05-14 14:51:43] Payload: { "from_number": "+14375242727", "to_number": "+14038778882", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Loblaw", "full_name": "Susan Loblaw", "contact_id": "47398", "email": "loblawland@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:51:43] Added to queue. Total in queue: 6 [2026-05-14 14:51:43] Webhook received: Contact ID 38858 [2026-05-14 14:51:43] Payload: { "from_number": "+14375242727", "to_number": "+14033970928", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Le", "full_name": "Linda Le", "contact_id": "38858", "email": "linda.le@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:18-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 14:51:43] Added to queue. Total in queue: 7 [2026-05-14 15:03:58] Webhook received: Contact ID 38956 [2026-05-14 15:03:58] Webhook received: Contact ID 44185 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+14037969884", "retell_llm_dynamic_variables": { "first_name": "Moitheri", "last_name": "Manana", "full_name": "Moitheri Manana", "contact_id": "44185", "email": "moit.manana@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Survey completed she is no longer in payroll. The reason for her satisfaction score of 3 is because after taking all the courses if you do not keep up your membership it is as if it does not count any more, there should be a classification for people who did the courses but no longer have membership.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 2 [2026-05-14 15:03:58] Webhook received: Contact ID 40107 [2026-05-14 15:03:58] Webhook received: Contact ID 40044 [2026-05-14 15:03:58] Webhook received: Contact ID 40062 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+14038071819", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Lamarche", "full_name": "Crystal Lamarche", "contact_id": "40062", "email": "mykayla0721@me.com", "orgname": "Altrad Gitxaala Joint Venture", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm Allison\r\nSept 10 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "2026-01-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 3 [2026-05-14 15:03:58] Webhook received: Contact ID 38052 [2026-05-14 15:03:58] Webhook received: Contact ID 38636 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+17804235959", "retell_llm_dynamic_variables": { "first_name": "Neelam", "last_name": "Meshram", "full_name": "Neelam Meshram", "contact_id": "38636", "email": "neelam.meshram@gmail.com", "orgname": "Connecting Care (2000) Inc.", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 He is no longer with the company.", "number_of_passed_courses": "4", "extension": "169", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 4 [2026-05-14 15:03:58] Webhook received: Contact ID 39642 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+14036890353", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Runge", "full_name": "Michelle Runge", "contact_id": "39642", "email": "missyd111@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She stop because she lost her job.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 5 [2026-05-14 15:03:58] Webhook received: Contact ID 38893 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+14034712197", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "McLennan", "full_name": "Crystal McLennan", "contact_id": "38893", "email": "mclennancrystal@gmail.com", "orgname": "Bell Canada", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 6 [2026-05-14 15:03:58] Webhook received: Contact ID 39799 [2026-05-14 15:03:58] Webhook received: Contact ID 47582 [2026-05-14 15:03:58] Webhook received: Contact ID 40626 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+17804668776", "retell_llm_dynamic_variables": { "first_name": "Nichole", "last_name": "Goldschmidt", "full_name": "Nichole Goldschmidt", "contact_id": "40626", "email": "nicholegoldschmidt36@gmail.com", "orgname": "Ultra Shine Group", "member_type": "PRO", "bloc_notes_ac": "21 October 2025 not at the office\r\nLN / 31 October 2025 VM\r\nLN / 07 November 2025 Not in the office\r\nLN / 12 November 2025 In a meeting\r\nLN / 17 November 2025 VM\r\nLN / 26 November 2025 VM\r\nLN / 27 November 2025 She is on another line", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 7 [2026-05-14 15:03:58] Webhook received: Contact ID 47584 [2026-05-14 15:03:58] Webhook received: Contact ID 48271 [2026-05-14 15:03:58] Webhook received: Contact ID 38953 [2026-05-14 15:03:58] Webhook received: Contact ID 49189 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+18677772166", "retell_llm_dynamic_variables": { "first_name": "Marlene", "last_name": "Peffer", "full_name": "Marlene Peffer", "contact_id": "49189", "email": "mpettersen25@gmail.com", "orgname": "Ingamo Hall Friendship Centre", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NT", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 8 [2026-05-14 15:03:58] Webhook received: Contact ID 43140 [2026-05-14 15:03:58] Payload: { "from_number": "+14375242727", "to_number": "+17804535314", "retell_llm_dynamic_variables": { "first_name": "Tham", "last_name": "Nguyen", "full_name": "Tham Nguyen", "contact_id": "43140", "email": "ngoctham60@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 20 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:58] Added to queue. Total in queue: 9 [2026-05-14 15:03:58] Webhook received: Contact ID 47549 [2026-05-14 15:03:59] Webhook received: Contact ID 33517 [2026-05-14 15:03:59] Payload: { "from_number": "+14375242727", "to_number": "+14038855220", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Tisnic", "full_name": "Nicole Tisnic", "contact_id": "33517", "email": "nicoletisnic@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 Survey completed", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:59] Added to queue. Total in queue: 10 [2026-05-14 15:03:59] Webhook received: Contact ID 40284 [2026-05-14 15:03:59] Payload: { "from_number": "+14375242727", "to_number": "+14037364270", "retell_llm_dynamic_variables": { "first_name": "Umme", "last_name": "Nasima", "full_name": "Umme Nasima", "contact_id": "40284", "email": "okabir15@gmail.com", "orgname": "Connect First Credit Union", "member_type": "PRO", "bloc_notes_ac": "Is going to call me back, she took my number.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:03:59] Added to queue. Total in queue: 11 [2026-05-14 15:16:40] Webhook received: Contact ID 38893 [2026-05-14 15:16:40] Payload: { "from_number": "+14375242727", "to_number": "+14034712197", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "McLennan", "full_name": "Crystal McLennan", "contact_id": "38893", "email": "mclennancrystal@gmail.com", "orgname": "Bell Canada", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - reached voicemail, call forwarded message; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:16:40] Added to queue. Total in queue: 2 [2026-05-14 15:16:40] Webhook received: Contact ID 39642 [2026-05-14 15:16:40] Payload: { "from_number": "+14375242727", "to_number": "+14036890353", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Runge", "full_name": "Michelle Runge", "contact_id": "39642", "email": "missyd111@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She stop because she lost her job.\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:16:40] Added to queue. Total in queue: 3 [2026-05-14 15:16:40] Webhook received: Contact ID 44185 [2026-05-14 15:16:40] Payload: { "from_number": "+14375242727", "to_number": "+14037969884", "retell_llm_dynamic_variables": { "first_name": "Moitheri", "last_name": "Manana", "full_name": "Moitheri Manana", "contact_id": "44185", "email": "moit.manana@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Survey completed she is no longer in payroll. The reason for her satisfaction score of 3 is because after taking all the courses if you do not keep up your membership it is as if it does not count any more, there should be a classification for people who did the courses but no longer have membership.\n2026 May 14 - Reached uninitialized voicemail service; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:16:40] Added to queue. Total in queue: 4 [2026-05-14 15:16:42] Webhook received: Contact ID 49189 [2026-05-14 15:16:42] Payload: { "from_number": "+14375242727", "to_number": "+17802454417", "retell_llm_dynamic_variables": { "first_name": "Marlene", "last_name": "Peffer", "full_name": "Marlene Peffer", "contact_id": "49189", "email": "mpettersen25@gmail.com", "orgname": "Ingamo Hall Friendship Centre", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "NT", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:16:42] Added to queue. Total in queue: 5 [2026-05-14 15:16:42] Webhook received: Contact ID 40062 [2026-05-14 15:16:42] Payload: { "from_number": "+14375242727", "to_number": "+14033057045", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Lamarche", "full_name": "Crystal Lamarche", "contact_id": "40062", "email": "mykayla0721@me.com", "orgname": "Altrad Gitxaala Joint Venture", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm Allison\r\nSept 10 2025 vm\n2026-05-14 invalid phone destination, phone: +14038071819", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "2026-01-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:16:42] Added to queue. Total in queue: 6 [2026-05-14 15:16:43] Webhook received: Contact ID 43140 [2026-05-14 15:16:43] Payload: { "from_number": "+14375242727", "to_number": "+17804535314", "retell_llm_dynamic_variables": { "first_name": "Tham", "last_name": "Nguyen", "full_name": "Tham Nguyen", "contact_id": "43140", "email": "ngoctham60@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 20 September 2025 VM\n2026-05-14 invalid phone destination, phone: +17804535314", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:16:43] Added to queue. Total in queue: 7 [2026-05-14 15:24:34] Webhook received: Contact ID 39805 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+15877077756", "retell_llm_dynamic_variables": { "first_name": "Chynwe", "last_name": "Austin", "full_name": "Chynwe Austin", "contact_id": "39805", "email": "orijflame@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nLN / 01 October 2025 Survey completed - very frustrated that she rated her satisfaction as \"zero\". Someone from NPI should call her - she said that she sent her cheque for renewal after being a member for several years but it was retuned to her without any explanation", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:34-04:00", "called_by": "", "cancel_date": "2024-05-16", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2024-05-16", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 2 [2026-05-14 15:24:34] Webhook received: Contact ID 40956 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+17802223498", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Carnegie", "full_name": "Pamela Carnegie", "contact_id": "40956", "email": "pbcarnegie@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:34-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 3 [2026-05-14 15:24:34] Webhook received: Contact ID 40680 [2026-05-14 15:24:34] Webhook received: Contact ID 48775 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+17804366961", "retell_llm_dynamic_variables": { "first_name": "Regina", "last_name": "Baraniuk", "full_name": "Regina Baraniuk", "contact_id": "48775", "email": "regellbar21@gmail.com", "orgname": "BGE Indoor Air Quality Solutions", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 4 [2026-05-14 15:24:34] Webhook received: Contact ID 37901 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+17807842420", "retell_llm_dynamic_variables": { "first_name": "Zhengyi", "last_name": "Li", "full_name": "Zhengyi Li", "contact_id": "37901", "email": "rachelleeca@gmail.com", "orgname": "TPC Int'l Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 16 2025 She no longer works there.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 5 [2026-05-14 15:24:34] Webhook received: Contact ID 47694 [2026-05-14 15:24:34] Webhook received: Contact ID 49368 [2026-05-14 15:24:34] Webhook received: Contact ID 47692 [2026-05-14 15:24:34] Webhook received: Contact ID 39941 [2026-05-14 15:24:34] Webhook received: Contact ID 10911 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+17808045772", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Anderson", "full_name": "Sarah Anderson", "contact_id": "10911", "email": "sarahanne.blood@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 Number not in service", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 6 [2026-05-14 15:24:34] Webhook received: Contact ID 10544 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+14037204402", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Delaire", "full_name": "Robin Delaire", "contact_id": "10544", "email": "rm_bws@yahoo.ca", "orgname": "Hood Packaging Corp.", "member_type": "PRO", "bloc_notes_ac": "Apr 7 2025 interview completed", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 7 [2026-05-14 15:24:34] Webhook received: Contact ID 48996 [2026-05-14 15:24:34] Webhook received: Contact ID 42824 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+17802005639", "retell_llm_dynamic_variables": { "first_name": "Reaz", "last_name": "Ahmed", "full_name": "Reaz Ahmed", "contact_id": "42824", "email": "reazbill@hotmail.com", "orgname": "Trusted Acc & Tax Services", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 8 [2026-05-14 15:24:34] Webhook received: Contact ID 48873 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+14032590106", "retell_llm_dynamic_variables": { "first_name": "Stacey", "last_name": "Mills", "full_name": "Stacey Mills", "contact_id": "48873", "email": "scraig@centura.ca", "orgname": "Centura Western", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 9 [2026-05-14 15:24:34] Webhook received: Contact ID 40585 [2026-05-14 15:24:34] Payload: { "from_number": "+14375242727", "to_number": "+14035275516", "retell_llm_dynamic_variables": { "first_name": "Sheri", "last_name": "Smith", "full_name": "Sheri Smith", "contact_id": "40585", "email": "sherismith1974@yahoo.ca", "orgname": "Prairie Rose School Div No.8", "member_type": "PRO", "bloc_notes_ac": "She changed her career path and no longer works in payroll, which is why she canceled the membership.", "number_of_passed_courses": "4", "extension": "2315", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:34] Added to queue. Total in queue: 10 [2026-05-14 15:24:35] Webhook received: Contact ID 31047 [2026-05-14 15:24:35] Payload: { "from_number": "+14375242727", "to_number": "+14037680485", "retell_llm_dynamic_variables": { "first_name": "Rosemarie", "last_name": "Serrona", "full_name": "Rosemarie Serrona", "contact_id": "31047", "email": "rosemarie@fctax.ca", "orgname": "Fairka Consulting", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 Not at the office\r\n23 April 2025 Only by e-mail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:35] Added to queue. Total in queue: 11 [2026-05-14 15:24:35] Webhook received: Contact ID 10450 [2026-05-14 15:24:35] Payload: { "from_number": "+14375242727", "to_number": "+14039706349", "retell_llm_dynamic_variables": { "first_name": "Renji", "last_name": "Rajamma", "full_name": "Renji Rajamma", "contact_id": "10450", "email": "renjij.pillai@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "14 March 2025 He hung up", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:35] Added to queue. Total in queue: 12 [2026-05-14 15:24:35] Webhook received: Contact ID 42826 [2026-05-14 15:24:35] Payload: { "from_number": "+14375242727", "to_number": "+17804354532", "retell_llm_dynamic_variables": { "first_name": "Sonia", "last_name": "Bonilla", "full_name": "Sonia Bonilla", "contact_id": "42826", "email": "sbarahona1@hotmail.com", "orgname": "Edmonton Region Child Care Association", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:35] Added to queue. Total in queue: 13 [2026-05-14 15:24:35] Webhook received: Contact ID 44739 [2026-05-14 15:24:35] Payload: { "from_number": "+14375242727", "to_number": "+14036787093", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Schaetzle", "full_name": "Andrea Schaetzle", "contact_id": "44739", "email": "schatzandrea@hotmail.com", "orgname": "Canmore Rose & Crown (2050237 AB Ltd.)", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:35] Added to queue. Total in queue: 14 [2026-05-14 15:24:36] Webhook received: Contact ID 48421 [2026-05-14 15:24:36] Payload: { "from_number": "+14375242727", "to_number": "+17804520467", "retell_llm_dynamic_variables": { "first_name": "Aileen", "last_name": "Chan", "full_name": "Aileen Chan", "contact_id": "48421", "email": "renai_star@hotmail.com", "orgname": "CDN Power Pac", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:36-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:24:36] Added to queue. Total in queue: 15 [2026-05-14 15:26:41] Webhook received: Contact ID 39222 [2026-05-14 15:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16048252992", "retell_llm_dynamic_variables": { "first_name": "Kanwal", "last_name": "Bal", "full_name": "Kanwal Bal", "contact_id": "39222", "email": "kanwalbal21@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:26:41] Added to queue. Total in queue: 10 [2026-05-14 15:26:44] Webhook received: Contact ID 47819 [2026-05-14 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17788790542", "retell_llm_dynamic_variables": { "first_name": "Ka", "last_name": "Leung", "full_name": "Ka Leung", "contact_id": "47819", "email": "karrieleung621@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:26:44] Added to queue. Total in queue: 11 [2026-05-14 15:26:44] Webhook received: Contact ID 47369 [2026-05-14 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12046885186", "retell_llm_dynamic_variables": { "first_name": "Hexin", "last_name": "Liang", "full_name": "Hexin Liang", "contact_id": "47369", "email": "lhx1885@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T14:04:48-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:26:44] Added to queue. Total in queue: 12 [2026-05-14 15:36:42] Webhook received: Contact ID 10544 [2026-05-14 15:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14035545559", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Delaire", "full_name": "Robin Delaire", "contact_id": "10544", "email": "rm_bws@yahoo.ca", "orgname": "Hood Packaging Corp.", "member_type": "PRO", "bloc_notes_ac": "Apr 7 2025 interview completed\n2026 May 14 - reached voicemail for Robin Delaire, payroll HR coordinator for Hood Packaging.", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:36:42] Added to queue. Total in queue: 2 [2026-05-14 15:36:43] Webhook received: Contact ID 42824 [2026-05-14 15:36:43] Payload: { "from_number": "+14375242727", "to_number": "+17802005639", "retell_llm_dynamic_variables": { "first_name": "Reaz", "last_name": "Ahmed", "full_name": "Reaz Ahmed", "contact_id": "42824", "email": "reazbill@hotmail.com", "orgname": "Trusted Acc & Tax Services", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail for Reaz Ahmed; left greeting; no NPI# provided", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:36:43] Added to queue. Total in queue: 3 [2026-05-14 15:36:44] Webhook received: Contact ID 48775 [2026-05-14 15:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17809633114", "retell_llm_dynamic_variables": { "first_name": "Regina", "last_name": "Baraniuk", "full_name": "Regina Baraniuk", "contact_id": "48775", "email": "regellbar21@gmail.com", "orgname": "BGE Indoor Air Quality Solutions", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; business hours message heard", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:36:44] Added to queue. Total in queue: 4 [2026-05-14 15:36:44] Webhook received: Contact ID 10911 [2026-05-14 15:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17808045772", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Anderson", "full_name": "Sarah Anderson", "contact_id": "10911", "email": "sarahanne.blood@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 Number not in service\n2026-05-14 invalid phone destination, phone: +17808045772", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:36:44] Added to queue. Total in queue: 5 [2026-05-14 15:36:44] Webhook received: Contact ID 40956 [2026-05-14 15:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17802223498", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Carnegie", "full_name": "Pamela Carnegie", "contact_id": "40956", "email": "pbcarnegie@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 14 - Reached voicemail, no contact made.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:36:44] Added to queue. Total in queue: 6 [2026-05-14 15:41:44] Webhook received: Contact ID 42826 [2026-05-14 15:41:44] Payload: { "from_number": "+14375242727", "to_number": "+17804283210", "retell_llm_dynamic_variables": { "first_name": "Sonia", "last_name": "Bonilla", "full_name": "Sonia Bonilla", "contact_id": "42826", "email": "sbarahona1@hotmail.com", "orgname": "Edmonton Region Child Care Association", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - reached voicemail/greeting; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:36-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 15:41:44] Added to queue. Total in queue: 2 [2026-05-14 16:26:40] Webhook received: Contact ID 38953 [2026-05-14 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+15877070049", "retell_llm_dynamic_variables": { "first_name": "Aina", "last_name": "Oyedeji", "full_name": "Aina Oyedeji", "contact_id": "38953", "email": "omolayo.oyedeji@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 no answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:40] Added to queue. Total in queue: 2 [2026-05-14 16:26:41] Webhook received: Contact ID 47584 [2026-05-14 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+14038041188", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Zahenaiko", "full_name": "Nicole Zahenaiko", "contact_id": "47584", "email": "nzahenaiko@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:41] Added to queue. Total in queue: 3 [2026-05-14 16:26:41] Webhook received: Contact ID 47549 [2026-05-14 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+15875821816", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Colangelo", "full_name": "Sabrina Colangelo", "contact_id": "47549", "email": "msabrina.colangelo@gmail.com", "orgname": "ATCO Ltd.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:41] Added to queue. Total in queue: 4 [2026-05-14 16:26:42] Webhook received: Contact ID 38052 [2026-05-14 16:26:42] Payload: { "from_number": "+14375242727", "to_number": "+14038295553", "retell_llm_dynamic_variables": { "first_name": "Nadia", "last_name": "Mackenzie-Vanier", "full_name": "Nadia Mackenzie-Vanier", "contact_id": "38052", "email": "nadiamackenzie@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 number not in service.", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:42] Added to queue. Total in queue: 5 [2026-05-14 16:26:44] Webhook received: Contact ID 40044 [2026-05-14 16:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17806406225", "retell_llm_dynamic_variables": { "first_name": "Nauka", "last_name": "Thaker", "full_name": "Nauka Thaker", "contact_id": "40044", "email": "naukathaker@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:44] Added to queue. Total in queue: 6 [2026-05-14 16:26:44] Webhook received: Contact ID 47582 [2026-05-14 16:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14033903163", "retell_llm_dynamic_variables": { "first_name": "Robyn", "last_name": "Kurulok", "full_name": "Robyn Kurulok", "contact_id": "47582", "email": "nybor17@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:44] Added to queue. Total in queue: 7 [2026-05-14 16:26:44] Webhook received: Contact ID 40107 [2026-05-14 16:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17808043731", "retell_llm_dynamic_variables": { "first_name": "Miriam", "last_name": "Gordon", "full_name": "Miriam Gordon", "contact_id": "40107", "email": "miriam.gordon84@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 number not in service", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:44] Added to queue. Total in queue: 8 [2026-05-14 16:26:44] Webhook received: Contact ID 48271 [2026-05-14 16:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17802429195", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Jasman", "full_name": "Sabrina Jasman", "contact_id": "48271", "email": "myblogsabrina@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:44] Added to queue. Total in queue: 9 [2026-05-14 16:26:45] Webhook received: Contact ID 38956 [2026-05-14 16:26:45] Payload: { "from_number": "+14375242727", "to_number": "+17806337300", "retell_llm_dynamic_variables": { "first_name": "Meenakshi", "last_name": "Sharma", "full_name": "Meenakshi Sharma", "contact_id": "38956", "email": "meenakshi@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:58-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:45] Added to queue. Total in queue: 10 [2026-05-14 16:26:45] Webhook received: Contact ID 39799 [2026-05-14 16:26:45] Payload: { "from_number": "+14375242727", "to_number": "+14033503295", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Hill", "full_name": "Kim Hill", "contact_id": "39799", "email": "nodrog0224@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:03:59-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:26:45] Added to queue. Total in queue: 11 [2026-05-14 16:46:42] Webhook received: Contact ID 47694 [2026-05-14 16:46:42] Payload: { "from_number": "+14375242727", "to_number": "+12269711813", "retell_llm_dynamic_variables": { "first_name": "Samra", "last_name": "Aqil", "full_name": "Samra Aqil", "contact_id": "47694", "email": "samra.sibin@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:46:42] Added to queue. Total in queue: 2 [2026-05-14 16:46:44] Webhook received: Contact ID 39941 [2026-05-14 16:46:44] Payload: { "from_number": "+14375242727", "to_number": "+14039212979", "retell_llm_dynamic_variables": { "first_name": "Gagandeep", "last_name": "Dhillon", "full_name": "Gagandeep Dhillon", "contact_id": "39941", "email": "sandhugagan29@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:46:44] Added to queue. Total in queue: 3 [2026-05-14 16:46:44] Webhook received: Contact ID 49368 [2026-05-14 16:46:44] Payload: { "from_number": "+14375242727", "to_number": "+15875830114", "retell_llm_dynamic_variables": { "first_name": "Perla", "last_name": "Leguip", "full_name": "Perla Leguip", "contact_id": "49368", "email": "pearl011405@yahoo.com.ph", "orgname": "Champion Staffing LTD", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:46:44] Added to queue. Total in queue: 4 [2026-05-14 16:46:45] Webhook received: Contact ID 40680 [2026-05-14 16:46:45] Payload: { "from_number": "+14375242727", "to_number": "+17808072445", "retell_llm_dynamic_variables": { "first_name": "Prashant", "last_name": "Sahrawat", "full_name": "Prashant Sahrawat", "contact_id": "40680", "email": "prashant.sahrawat@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "12 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:46:45] Added to queue. Total in queue: 5 [2026-05-14 16:46:45] Webhook received: Contact ID 47692 [2026-05-14 16:46:45] Payload: { "from_number": "+14375242727", "to_number": "+17804882750", "retell_llm_dynamic_variables": { "first_name": "Sahar", "last_name": "Saloor", "full_name": "Sahar Saloor", "contact_id": "47692", "email": "saharsal@telus.net", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:46:45] Added to queue. Total in queue: 6 [2026-05-14 16:46:45] Webhook received: Contact ID 48996 [2026-05-14 16:46:45] Payload: { "from_number": "+14375242727", "to_number": "+14034975982", "retell_llm_dynamic_variables": { "first_name": "Scott", "last_name": "Parker", "full_name": "Scott Parker", "contact_id": "48996", "email": "scott.kenneyparker@gmail.com", "orgname": "Banff Hospitality Collective", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T15:24:35-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 16:46:45] Added to queue. Total in queue: 7 [2026-05-14 18:31:43] Webhook received: Contact ID 41862 [2026-05-14 18:31:43] Payload: { "from_number": "+14375242727", "to_number": "+17788814726", "retell_llm_dynamic_variables": { "first_name": "Yi", "last_name": "Yuan", "full_name": "Yi Yuan", "contact_id": "41862", "email": "carina.yiyuan@gmail.com", "orgname": "Bird Construction", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service\n2026 May 14 - reached voicemail; no human spoke\n2026 May 14 - Contact asked to send email and scheduled callback for 6 PM today. NPI# not provided.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-14T12:51:41-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-14 18:31:43] Added to queue. Total in queue: 2 [2026-05-14 20:34:51] Webhook received: Contact ID unknown