[2026-05-15 08:41:42] Webhook received: Contact ID 43389 [2026-05-15 08:41:42] Webhook received: Contact ID 43389 [2026-05-15 08:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19024612009", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443", "number_of_passed_courses": "4", "extension": "258", "province": "NS", "toronto_current_time": "2026-05-15T08:41:43-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:41:42] Webhook received: Contact ID 38352 [2026-05-15 08:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19024612009", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443", "number_of_passed_courses": "4", "extension": "258", "province": "NS", "toronto_current_time": "2026-05-15T08:41:43-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19024248674", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.", "number_of_passed_courses": "0", "extension": "1137", "province": "NS", "toronto_current_time": "2026-05-15T08:41:43-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:41:42] Added to queue. Total in queue: 2 [2026-05-15 08:41:42] Added to queue. Total in queue: 3 [2026-05-15 08:41:42] Webhook received: Contact ID 38352 [2026-05-15 08:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19024248674", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.", "number_of_passed_courses": "0", "extension": "1137", "province": "NS", "toronto_current_time": "2026-05-15T08:41:43-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:41:42] Added to queue. Total in queue: 4 [2026-05-15 08:41:42] Added to queue. Total in queue: 5 [2026-05-15 08:46:42] Webhook received: Contact ID 42767 [2026-05-15 08:46:42] Webhook received: Contact ID 38194 [2026-05-15 08:46:42] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:42] Payload: { "from_number": "+14375242727", "to_number": "+17097472195", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Marcus Contract, no message left\n2026 May 13 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:42] Added to queue. Total in queue: 3 [2026-05-15 08:46:42] Added to queue. Total in queue: 4 [2026-05-15 08:46:42] Webhook received: Contact ID 43709 [2026-05-15 08:46:42] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.\n2026 May 13 - reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:42] Added to queue. Total in queue: 5 [2026-05-15 08:46:42] Webhook received: Contact ID 39914 [2026-05-15 08:46:42] Webhook received: Contact ID 38702 [2026-05-15 08:46:42] Webhook received: Contact ID 31318 [2026-05-15 08:46:42] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:42] Added to queue. Total in queue: 6 [2026-05-15 08:46:42] Webhook received: Contact ID 44106 [2026-05-15 08:46:42] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer\n2026 May 13 - reached voicemail; no live contact", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:42] Added to queue. Total in queue: 7 [2026-05-15 08:46:43] Webhook received: Contact ID 47462 [2026-05-15 08:46:43] Webhook received: Contact ID 39914 [2026-05-15 08:46:43] Webhook received: Contact ID 43139 [2026-05-15 08:46:43] Payload: { "from_number": "+14375242727", "to_number": "+19028171266", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Huntley", "full_name": "Darlene Huntley", "contact_id": "43139", "email": "darbaby3@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 Survey completed but she is very frustrated by the way she was treated by NPI and specially when they asked for her PCP certificate back given that she has been paying for several years even without using it much and maintaining her hours. She wrote an e-mail to NPI membership on May 27 and never heard back from them - I told her I'll ask for someone to call her\n2026 May 11 call reached voicemail for Darlene\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Darlene; no message left\n2026 May 13 - Reached voicemail for Darlene; no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:43] Added to queue. Total in queue: 8 [2026-05-15 08:46:43] Webhook received: Contact ID 48757 [2026-05-15 08:46:43] Webhook received: Contact ID 40200 [2026-05-15 08:46:43] Webhook received: Contact ID 41781 [2026-05-15 08:46:44] Webhook received: Contact ID 47838 [2026-05-15 08:46:44] Payload: { "from_number": "+14375242727", "to_number": "+19024463828", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.\n2026 May 13 - Reached voicemail; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:44-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:44] Added to queue. Total in queue: 9 [2026-05-15 08:46:44] Webhook received: Contact ID 47152 [2026-05-15 08:46:44] Payload: { "from_number": "+14375242727", "to_number": "+15066358090", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:45-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:46:44] Added to queue. Total in queue: 10 [2026-05-15 08:56:43] Webhook received: Contact ID 43389 [2026-05-15 08:56:43] Payload: { "from_number": "+14375242727", "to_number": "+19026911443", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443\n2026 May 15 - Reached company voicemail; left no message", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:41:43-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:56:43] Added to queue. Total in queue: 2 [2026-05-15 08:56:44] Webhook received: Contact ID 43389 [2026-05-15 08:56:44] Payload: { "from_number": "+14375242727", "to_number": "+19026911443", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443\n2026 May 15 - Reached company voicemail; left no message", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:56:43-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 08:56:44] Added to queue. Total in queue: 3 [2026-05-15 09:01:41] Webhook received: Contact ID 44106 [2026-05-15 09:01:41] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer\n2026 May 13 - reached voicemail; no live contact\n2026 May 15 - reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:41] Added to queue. Total in queue: 2 [2026-05-15 09:01:41] Webhook received: Contact ID 38194 [2026-05-15 09:01:41] Payload: { "from_number": "+14375242727", "to_number": "+17097697785", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Marcus Contract, no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:41] Added to queue. Total in queue: 3 [2026-05-15 09:01:42] Webhook received: Contact ID 47838 [2026-05-15 09:01:42] Payload: { "from_number": "+14375242727", "to_number": "+19029997002", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - reached voicemail at Karma Bridal Informal, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:44-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:42] Added to queue. Total in queue: 4 [2026-05-15 09:01:42] Webhook received: Contact ID 47152 [2026-05-15 09:01:42] Payload: { "from_number": "+14375242727", "to_number": "+17098344689", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:45-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:42] Added to queue. Total in queue: 5 [2026-05-15 09:01:42] Webhook received: Contact ID 43709 [2026-05-15 09:01:42] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.\n2026 May 13 - reached voicemail\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:42] Added to queue. Total in queue: 6 [2026-05-15 09:01:43] Webhook received: Contact ID 31318 [2026-05-15 09:01:43] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:43] Added to queue. Total in queue: 7 [2026-05-15 09:01:43] Webhook received: Contact ID 42767 [2026-05-15 09:01:43] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:01:43] Added to queue. Total in queue: 8 [2026-05-15 09:26:41] Webhook received: Contact ID 43711 [2026-05-15 09:26:41] Payload: { "from_number": "+14375242727", "to_number": "+17809999694", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Smith", "full_name": "Andrea Smith", "contact_id": "43711", "email": "andreaelizabethgrace@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: \"Your call has been forwarded.\"\n2026 May 14 - Callback scheduled for 2026-05-15 09:00 - Contact Andrea Smith, phone 7809999694, email andreaelizabethgrace@gmail.com", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T11:51:41-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:26:41] Added to queue. Total in queue: 2 [2026-05-15 09:26:43] Webhook received: Contact ID 7205 [2026-05-15 09:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14034554697", "retell_llm_dynamic_variables": { "first_name": "MD", "last_name": "Hassan", "full_name": "MD Hassan", "contact_id": "7205", "email": "mahmud_dipu@yahoo.com", "orgname": "Paradise Lagardere", "member_type": "PRO", "bloc_notes_ac": "10 March 2025 Not home call back\r\n18 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Spoke with household member; MD not home; callback set for 2026-05-15 09:00 - NPI# 7205", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T13:29:19-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:26:43] Added to queue. Total in queue: 3 [2026-05-15 09:30:05] Webhook received: Contact ID 41860 [2026-05-15 09:30:05] Webhook received: Contact ID 48768 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+12899376358", "retell_llm_dynamic_variables": { "first_name": "Shuiyin", "last_name": "Dong", "full_name": "Shuiyin Dong", "contact_id": "41860", "email": "cdcdmz@gmail.com", "orgname": "HTLM Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 2 [2026-05-15 09:30:05] Webhook received: Contact ID 39796 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+15149359352", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Ruffolo", "full_name": "Christina Ruffolo", "contact_id": "39796", "email": "christina_ruffolo@hotmail.com", "orgname": "The Study", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 9 2025 She is no longer employed there.", "number_of_passed_courses": "4", "extension": "230", "province": "QC", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 3 [2026-05-15 09:30:05] Webhook received: Contact ID 47075 [2026-05-15 09:30:05] Webhook received: Contact ID 40130 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+12263140826", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Moir", "full_name": "Cindy Moir", "contact_id": "40130", "email": "cindy.c.moir@gmail.com", "orgname": "Community Living Guelph Wellington", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 4 [2026-05-15 09:30:05] Webhook received: Contact ID 31114 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+15192213451", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Bando", "full_name": "Christine Bando", "contact_id": "31114", "email": "christinebando@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-04-17", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-04-17", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 5 [2026-05-15 09:30:05] Webhook received: Contact ID 34831 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+14165694753", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Feniquito", "full_name": "Cheryl Feniquito", "contact_id": "34831", "email": "cfeniquito@gmail.com", "orgname": "Prodigy Construction Inc.", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-04-21", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-04-21", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 6 [2026-05-15 09:30:05] Webhook received: Contact ID 10198 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+16138942349", "retell_llm_dynamic_variables": { "first_name": "Myrna", "last_name": "Mcnaughtan", "full_name": "Myrna Mcnaughtan", "contact_id": "10198", "email": "cotestgeorge@hotmail.com", "orgname": "Wabano Centre for Aboriginal Health", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 16 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 7 [2026-05-15 09:30:05] Webhook received: Contact ID 43784 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+16479479149", "retell_llm_dynamic_variables": { "first_name": "Rinko", "last_name": "Nagaishi", "full_name": "Rinko Nagaishi", "contact_id": "43784", "email": "colincona@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 8 [2026-05-15 09:30:05] Webhook received: Contact ID 47548 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+15197604687", "retell_llm_dynamic_variables": { "first_name": "Chuting", "last_name": "Liu", "full_name": "Chuting Liu", "contact_id": "47548", "email": "chutinbg.liu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 9 [2026-05-15 09:30:05] Webhook received: Contact ID 39976 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+15197391133", "retell_llm_dynamic_variables": { "first_name": "Cristina", "last_name": "Conciatori", "full_name": "Cristina Conciatori", "contact_id": "39976", "email": "crissy.conch@gmail.com", "orgname": "Green Shield Canada", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "5943", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 10 [2026-05-15 09:30:05] Webhook received: Contact ID 48908 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+14168264560", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Weeds", "full_name": "Cindy Weeds", "contact_id": "48908", "email": "cindywto@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 11 [2026-05-15 09:30:05] Webhook received: Contact ID 39795 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+17057301375", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "McIntyre", "full_name": "Connie McIntyre", "contact_id": "39795", "email": "cmcintyre1964@bell.net", "orgname": "MacLean Engineering & Marketing Co. Limited", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 she retired a couple of years ago and they dont do payroll anymore ( their payroll is outsourced)", "number_of_passed_courses": "1", "extension": "7017", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 12 [2026-05-15 09:30:05] Webhook received: Contact ID 42353 [2026-05-15 09:30:05] Payload: { "from_number": "+14375242727", "to_number": "+15193516665", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Duval", "full_name": "Cynthia Duval", "contact_id": "42353", "email": "cindy.duval@medisun.ca", "orgname": "Medisun Inc", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2023-02-02", "corp_cancel_date": "", "paid_thru": "2022-11-30", "company_paid_thru": "", "the_withdrawal_date": "2023-02-02", "the_withdrawal_duration": "3 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:05] Added to queue. Total in queue: 13 [2026-05-15 09:30:06] Webhook received: Contact ID 47142 [2026-05-15 09:30:06] Payload: { "from_number": "+14375242727", "to_number": "+19055462424", "retell_llm_dynamic_variables": { "first_name": "Damaris", "last_name": "Culibrk", "full_name": "Damaris Culibrk", "contact_id": "47142", "email": "culibrkdamaris@gmail.com", "orgname": "The City of Hamilton", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:06] Added to queue. Total in queue: 14 [2026-05-15 09:30:06] Webhook received: Contact ID 42754 [2026-05-15 09:30:06] Payload: { "from_number": "+14375242727", "to_number": "+14167582248", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Forrest", "full_name": "Connie Forrest", "contact_id": "42754", "email": "connie_forrest@dell.com", "orgname": "Dell Canada Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Number not in service", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:06] Added to queue. Total in queue: 15 [2026-05-15 09:30:06] Webhook received: Contact ID 31055 [2026-05-15 09:30:06] Webhook received: Contact ID 39114 [2026-05-15 09:30:06] Payload: { "from_number": "+14375242727", "to_number": "+15193182099", "retell_llm_dynamic_variables": { "first_name": "Cameron", "last_name": "Griffin", "full_name": "Cameron Griffin", "contact_id": "39114", "email": "csgriffin@rogers.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 Survey completed No longer in payroll.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:06] Added to queue. Total in queue: 16 [2026-05-15 09:30:06] Webhook received: Contact ID 40153 [2026-05-15 09:30:06] Webhook received: Contact ID 48214 [2026-05-15 09:30:06] Payload: { "from_number": "+14375242727", "to_number": "+15192545577", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Garand", "full_name": "Cynthia Garand", "contact_id": "48214", "email": "cyngarand@outlook.com", "orgname": "Windsor Regional Hospital", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:30:06] Added to queue. Total in queue: 17 [2026-05-15 09:36:43] Webhook received: Contact ID 38009 [2026-05-15 09:36:43] Payload: { "from_number": "+14375242727", "to_number": "+16139124743", "retell_llm_dynamic_variables": { "first_name": "Catalina", "last_name": "Mototolea", "full_name": "Catalina Mototolea", "contact_id": "38009", "email": "catalinamototolea@gmail.com", "orgname": "Saba Software (Canada) Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone: +16139124743\n2026-05-13 Dial no answer, phone: +14074452716", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:43] Added to queue. Total in queue: 3 [2026-05-15 09:36:44] Webhook received: Contact ID 33422 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16476713380", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Atienza", "full_name": "Marjorie Atienza", "contact_id": "33422", "email": "atienza.marjorie08@gmail.com", "orgname": "HireValues Ltd", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left\n2026 May 13 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 4 [2026-05-15 09:36:44] Webhook received: Contact ID 39188 [2026-05-15 09:36:44] Webhook received: Contact ID 39368 [2026-05-15 09:36:44] Webhook received: Contact ID 42132 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16139043573", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Ashton", "full_name": "Christine Ashton", "contact_id": "42132", "email": "cashton88@gmail.com", "orgname": "National Defence", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 5 [2026-05-15 09:36:44] Webhook received: Contact ID 9526 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16478780698", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Fung", "full_name": "Rebecca Fung", "contact_id": "9526", "email": "beccifung@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm Apr 10 2025 vm\r\nMay 6 2025 vm Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 6 [2026-05-15 09:36:44] Webhook received: Contact ID 40214 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+15195768856", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Hergott", "full_name": "Bonnie Hergott", "contact_id": "40214", "email": "bonnie.hergott@gmail.com", "orgname": "YW Kitchener Waterloo", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.\n2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "104", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 7 [2026-05-15 09:36:44] Webhook received: Contact ID 30974 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+18774676851", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Zwart", "full_name": "Sharon Zwart", "contact_id": "30974", "email": "aszwart@telus.net", "orgname": "3P Learning Canada Limited", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week\n2026 May 13 - reached voicemail/IVR; no human contact\n2026 May 13 - reached voicemail/answering service (Arnold and Sharon).", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 8 [2026-05-15 09:36:44] Webhook received: Contact ID 9840 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+19055541444", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Beleskey", "full_name": "Catherine Beleskey", "contact_id": "9840", "email": "cathysmyth2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 9 [2026-05-15 09:36:44] Webhook received: Contact ID 40047 [2026-05-15 09:36:44] Webhook received: Contact ID 40649 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16479160387", "retell_llm_dynamic_variables": { "first_name": "Azeem", "last_name": "Malik", "full_name": "Azeem Malik", "contact_id": "40649", "email": "bata.azeem@gmail.com", "orgname": "Town of Whitby", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Webhook received: Contact ID 39197 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+14164592619", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Najjar", "full_name": "Carol Najjar", "contact_id": "39197", "email": "carolnajjar@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer\n2026 May 13 - Reached voicemail; no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 10 [2026-05-15 09:36:44] Added to queue. Total in queue: 11 [2026-05-15 09:36:44] Webhook received: Contact ID 43802 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+14167998896", "retell_llm_dynamic_variables": { "first_name": "Beniamin", "last_name": "Marcu", "full_name": "Beniamin Marcu", "contact_id": "43802", "email": "beni.marcu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - reached voicemail, no message left\n2026 May 13 - voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 12 [2026-05-15 09:36:44] Webhook received: Contact ID 44141 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+19058908558", "retell_llm_dynamic_variables": { "first_name": "Anandha", "last_name": "Shivarajan", "full_name": "Anandha Shivarajan", "contact_id": "44141", "email": "ap.shivarajan@gmail.com", "orgname": "Pivotal Integrated HR Solutions", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 13 [2026-05-15 09:36:44] Webhook received: Contact ID 44516 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16472131496", "retell_llm_dynamic_variables": { "first_name": "Brianna", "last_name": "Beers", "full_name": "Brianna Beers", "contact_id": "44516", "email": "brianna.beers@icloud.com", "orgname": "Day & Zimmermann of Canada Corporation", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 She is not in payroll anymore\n2026 May 13 - Reached voicemail/gatekeeper; Brianna not available; left instruction to leave message after tone.\n2026 May 13 - Reached voicemail for Brianna Beers; left message prompt.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 14 [2026-05-15 09:36:44] Webhook received: Contact ID 38680 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+15196205224", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 15 [2026-05-15 09:36:44] Webhook received: Contact ID 40597 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16474555730", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Abbott", "full_name": "Cathy Abbott", "contact_id": "40597", "email": "cathy.abbott@bsci.com", "orgname": "Boston Scientific ( Canada) Ltd.", "member_type": "PRO", "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - Reached voicemail; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 16 [2026-05-15 09:36:44] Webhook received: Contact ID 38261 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+14164336261", "retell_llm_dynamic_variables": { "first_name": "Annu", "last_name": "Sira", "full_name": "Annu Sira", "contact_id": "38261", "email": "annusira@gmail.com", "orgname": "Baffinland Iron Mines", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made\n2026 May 13 - Reached voicemail; no message left", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 17 [2026-05-15 09:36:44] Webhook received: Contact ID 47010 [2026-05-15 09:36:44] Webhook received: Contact ID 9356 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+14169153186", "retell_llm_dynamic_variables": { "first_name": "Atul", "last_name": "Sharma", "full_name": "Atul Sharma", "contact_id": "9356", "email": "atulsharma72@gmail.com", "orgname": "Gemilang North America Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail for Atul; left message.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 18 [2026-05-15 09:36:44] Webhook received: Contact ID 31196 [2026-05-15 09:36:44] Payload: { "from_number": "+14375242727", "to_number": "+12897888448", "retell_llm_dynamic_variables": { "first_name": "Kashmir", "last_name": "Kahlon", "full_name": "Kashmir Kahlon", "contact_id": "31196", "email": "asees07@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "10 June 2025 Completed\n2026 May 13 - reached voicemail; no contact.\n2026 May 13 - Reached voicemail; no human answer", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:36:44] Added to queue. Total in queue: 19 [2026-05-15 09:41:42] Webhook received: Contact ID 40130 [2026-05-15 09:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19058963360", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Moir", "full_name": "Cindy Moir", "contact_id": "40130", "email": "cindy.c.moir@gmail.com", "orgname": "Community Living Guelph Wellington", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM\n2026 May 15 - Reached Cindy Moore on voicemail/answering system; call lasted 2 seconds", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:41:42] Added to queue. Total in queue: 2 [2026-05-15 09:41:42] Webhook received: Contact ID 10198 [2026-05-15 09:41:42] Payload: { "from_number": "+14375242727", "to_number": "+16138942349", "retell_llm_dynamic_variables": { "first_name": "Myrna", "last_name": "Mcnaughtan", "full_name": "Myrna Mcnaughtan", "contact_id": "10198", "email": "cotestgeorge@hotmail.com", "orgname": "Wabano Centre for Aboriginal Health", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 15 - Call went to voicemail, no message left.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:41:42] Added to queue. Total in queue: 3 [2026-05-15 09:41:43] Webhook received: Contact ID 41860 [2026-05-15 09:41:43] Payload: { "from_number": "+14375242727", "to_number": "+12265811129", "retell_llm_dynamic_variables": { "first_name": "Shuiyin", "last_name": "Dong", "full_name": "Shuiyin Dong", "contact_id": "41860", "email": "cdcdmz@gmail.com", "orgname": "HTLM Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:41:43] Added to queue. Total in queue: 4 [2026-05-15 09:41:44] Webhook received: Contact ID 7205 [2026-05-15 09:41:44] Payload: { "from_number": "+14375242727", "to_number": "+14034554697", "retell_llm_dynamic_variables": { "first_name": "MD", "last_name": "Hassan", "full_name": "MD Hassan", "contact_id": "7205", "email": "mahmud_dipu@yahoo.com", "orgname": "Paradise Lagardere", "member_type": "PRO", "bloc_notes_ac": "10 March 2025 Not home call back\r\n18 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Spoke with household member; MD not home; callback set for 2026-05-15 09:00 - NPI# 7205\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-15T09:26:44-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:41:44] Added to queue. Total in queue: 5 [2026-05-15 09:45:12] Webhook received: Contact ID 10311 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+17052629466", "retell_llm_dynamic_variables": { "first_name": "Dustin", "last_name": "Fournier", "full_name": "Dustin Fournier", "contact_id": "10311", "email": "d.fournier4@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 25 2025 vm\r\nApril 2 2025 vm\r\nApril 9 2025 vm\r\nApril 23 2035 vm\r\nMay 5 2025 vm\r\nJuly 10 2025 vm\r\nLN Sept 16 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 2 [2026-05-15 09:45:12] Webhook received: Contact ID 40136 [2026-05-15 09:45:12] Webhook received: Contact ID 39307 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+14164926498", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Guo", "full_name": "Dan Guo", "contact_id": "39307", "email": "dcguo@hotmail.ca", "orgname": "Proccounting Inc", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 3 [2026-05-15 09:45:12] Webhook received: Contact ID 39781 [2026-05-15 09:45:12] Webhook received: Contact ID 9510 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+14167402188", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Santiago", "full_name": "Cynthia Santiago", "contact_id": "9510", "email": "cynthia@generalairsystems.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 not in\r\nAug 6 2025 no answer\r\nLN Oct 6 2025 busy call back.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2022-03-02", "corp_cancel_date": "", "paid_thru": "2021-12-31", "company_paid_thru": "", "the_withdrawal_date": "2022-03-02", "the_withdrawal_duration": "4 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 4 [2026-05-15 09:45:12] Webhook received: Contact ID 38713 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+14168472824", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Berry", "full_name": "Deborah Berry", "contact_id": "38713", "email": "deborah.berry@tranetechnologies.com", "orgname": "Trane Technologies", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 line busy", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 5 [2026-05-15 09:45:12] Webhook received: Contact ID 10103 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+18555589333", "retell_llm_dynamic_variables": { "first_name": "Demetrie", "last_name": "Laming", "full_name": "Demetrie Laming", "contact_id": "10103", "email": "demetrie9@yahoo.ca", "orgname": "Canopy Growth Corp", "member_type": "PRO", "bloc_notes_ac": "22 May 2025 Unable to reach", "number_of_passed_courses": "4", "extension": "821", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 6 [2026-05-15 09:45:12] Webhook received: Contact ID 10354 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+18889339292", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Anne Marie Harvey", "full_name": "Danielle Anne Marie Harvey", "contact_id": "10354", "email": "danielleharvey2009@hotmail.com", "orgname": "Wawanesa Mutual Insurance", "member_type": "PRO", "bloc_notes_ac": "14 March 2025 VM\r\n26 March 2025 VM\r\n07 April 2025 VM\r\n14 April 2025 No answer\r\n23 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 7 [2026-05-15 09:45:12] Webhook received: Contact ID 43398 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+14162454777", "retell_llm_dynamic_variables": { "first_name": "Xi", "last_name": "Chen", "full_name": "Xi Chen", "contact_id": "43398", "email": "diana03319@hotmail.com", "orgname": "Great Lakes Construction", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Not in the office working remotely.\r\n2nd number no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 8 [2026-05-15 09:45:12] Webhook received: Contact ID 39516 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+15199936125", "retell_llm_dynamic_variables": { "first_name": "Diane", "last_name": "Tavares", "full_name": "Diane Tavares", "contact_id": "39516", "email": "dianelarocque75@gmail.com", "orgname": "D. T. Bookkeeping Solutions", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 9 [2026-05-15 09:45:12] Webhook received: Contact ID 49552 [2026-05-15 09:45:12] Webhook received: Contact ID 44524 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+14379993366", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Morozovsky", "full_name": "Diana Morozovsky", "contact_id": "44524", "email": "dianamorozovsky@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 10 [2026-05-15 09:45:12] Webhook received: Contact ID 49525 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+12893149733", "retell_llm_dynamic_variables": { "first_name": "Dominika", "last_name": "Gee", "full_name": "Dominika Gee", "contact_id": "49525", "email": "dkwroclawski@hotmail.com", "orgname": "Securitas Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 11 [2026-05-15 09:45:12] Webhook received: Contact ID 47617 [2026-05-15 09:45:12] Webhook received: Contact ID 47285 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+16133537229", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Marshall", "full_name": "Debbie Marshall", "contact_id": "47285", "email": "dmarshallmf@yahoo.com", "orgname": "HR Management Services on Demand", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2026-01-26", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-26", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 12 [2026-05-15 09:45:12] Webhook received: Contact ID 11285 [2026-05-15 09:45:12] Payload: { "from_number": "+14375242727", "to_number": "+19058372771", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Lubin", "full_name": "Diana Lubin", "contact_id": "11285", "email": "dlubin19@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 not in", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:12] Added to queue. Total in queue: 13 [2026-05-15 09:45:13] Webhook received: Contact ID 17344 [2026-05-15 09:45:13] Payload: { "from_number": "+14375242727", "to_number": "+16474277434", "retell_llm_dynamic_variables": { "first_name": "Devina", "last_name": "Sookhoo", "full_name": "Devina Sookhoo", "contact_id": "17344", "email": "devina.sookhoo@versacold.com", "orgname": "Versacold Logistics", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n01 April 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 call back- called back no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:13] Added to queue. Total in queue: 14 [2026-05-15 09:45:13] Webhook received: Contact ID 40212 [2026-05-15 09:45:13] Payload: { "from_number": "+14375242727", "to_number": "+19057380053", "retell_llm_dynamic_variables": { "first_name": "Blessing", "last_name": "Ajakaiye", "full_name": "Blessing Ajakaiye", "contact_id": "40212", "email": "divinendelight@gmail.com", "orgname": "Krcmar Surveyors Ltd.", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:13] Added to queue. Total in queue: 15 [2026-05-15 09:45:13] Webhook received: Contact ID 39313 [2026-05-15 09:45:13] Payload: { "from_number": "+14375242727", "to_number": "+15196615100", "retell_llm_dynamic_variables": { "first_name": "Deberah", "last_name": "Fiddler", "full_name": "Deberah Fiddler", "contact_id": "39313", "email": "deberahfiddler@hotmail.com", "orgname": "London Public Library", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm Hailey\r\nSept 8 2025 She no longer works there", "number_of_passed_courses": "4", "extension": "7600", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:45:13] Added to queue. Total in queue: 16 [2026-05-15 09:45:13] Webhook received: Contact ID 40063 [2026-05-15 09:46:44] Webhook received: Contact ID 34831 [2026-05-15 09:46:44] Payload: { "from_number": "+14375242727", "to_number": "+14165038152", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Feniquito", "full_name": "Cheryl Feniquito", "contact_id": "34831", "email": "cfeniquito@gmail.com", "orgname": "Prodigy Construction Inc.", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2025-04-21", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-04-21", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:44] Added to queue. Total in queue: 17 [2026-05-15 09:46:44] Webhook received: Contact ID 43784 [2026-05-15 09:46:44] Payload: { "from_number": "+14375242727", "to_number": "+16479479149", "retell_llm_dynamic_variables": { "first_name": "Rinko", "last_name": "Nagaishi", "full_name": "Rinko Nagaishi", "contact_id": "43784", "email": "colincona@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:44] Added to queue. Total in queue: 18 [2026-05-15 09:46:44] Webhook received: Contact ID 42353 [2026-05-15 09:46:44] Payload: { "from_number": "+14375242727", "to_number": "+15193518066", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Duval", "full_name": "Cynthia Duval", "contact_id": "42353", "email": "cindy.duval@medisun.ca", "orgname": "Medisun Inc", "member_type": "PRO", "bloc_notes_ac": "2026-05-15 dial busy, phone: +15193516665", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2023-02-02", "corp_cancel_date": "", "paid_thru": "2022-11-30", "company_paid_thru": "", "the_withdrawal_date": "2023-02-02", "the_withdrawal_duration": "3 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:44] Added to queue. Total in queue: 19 [2026-05-15 09:46:44] Webhook received: Contact ID 42754 [2026-05-15 09:46:44] Payload: { "from_number": "+14375242727", "to_number": "+16132560014", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Forrest", "full_name": "Connie Forrest", "contact_id": "42754", "email": "connie_forrest@dell.com", "orgname": "Dell Canada Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Number not in service\n2026-05-15 invalid phone destination, phone: +14167582248", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:44] Added to queue. Total in queue: 20 [2026-05-15 09:46:44] Webhook received: Contact ID 39976 [2026-05-15 09:46:44] Payload: { "from_number": "+14375242727", "to_number": "+15199774333", "retell_llm_dynamic_variables": { "first_name": "Cristina", "last_name": "Conciatori", "full_name": "Cristina Conciatori", "contact_id": "39976", "email": "crissy.conch@gmail.com", "orgname": "Green Shield Canada", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 15 - Reached voicemail for Christina in HR; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:44] Added to queue. Total in queue: 21 [2026-05-15 09:46:45] Webhook received: Contact ID 48908 [2026-05-15 09:46:45] Payload: { "from_number": "+14375242727", "to_number": "+14168264560", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Weeds", "full_name": "Cindy Weeds", "contact_id": "48908", "email": "cindywto@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail; contact said can't answer right now", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:45] Added to queue. Total in queue: 22 [2026-05-15 09:46:45] Webhook received: Contact ID 47548 [2026-05-15 09:46:45] Payload: { "from_number": "+14375242727", "to_number": "+15197604687", "retell_llm_dynamic_variables": { "first_name": "Chuting", "last_name": "Liu", "full_name": "Chuting Liu", "contact_id": "47548", "email": "chutinbg.liu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:46:45] Added to queue. Total in queue: 23 [2026-05-15 09:51:41] Webhook received: Contact ID 9840 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16475239139", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Beleskey", "full_name": "Catherine Beleskey", "contact_id": "9840", "email": "cathysmyth2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 4 [2026-05-15 09:51:41] Webhook received: Contact ID 9526 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16478780698", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Fung", "full_name": "Rebecca Fung", "contact_id": "9526", "email": "beccifung@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm Apr 10 2025 vm\r\nMay 6 2025 vm Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - reached voicemail; no message left\n2026 May 15 - reached voicemail, no contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 5 [2026-05-15 09:51:41] Webhook received: Contact ID 47142 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+19055367752", "retell_llm_dynamic_variables": { "first_name": "Damaris", "last_name": "Culibrk", "full_name": "Damaris Culibrk", "contact_id": "47142", "email": "culibrkdamaris@gmail.com", "orgname": "The City of Hamilton", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - Reached City of Hamilton IVR, held in queue, did not connect to representative.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 6 [2026-05-15 09:51:41] Webhook received: Contact ID 43802 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+14167998896", "retell_llm_dynamic_variables": { "first_name": "Beniamin", "last_name": "Marcu", "full_name": "Beniamin Marcu", "contact_id": "43802", "email": "beni.marcu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - reached voicemail, no message left\n2026 May 13 - voicemail reached, no contact made\n2026 May 15 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 7 [2026-05-15 09:51:41] Webhook received: Contact ID 38680 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+15197226313", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 8 [2026-05-15 09:51:41] Webhook received: Contact ID 38261 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16473284101", "retell_llm_dynamic_variables": { "first_name": "Annu", "last_name": "Sira", "full_name": "Annu Sira", "contact_id": "38261", "email": "annusira@gmail.com", "orgname": "Baffinland Iron Mines", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 9 [2026-05-15 09:51:41] Webhook received: Contact ID 42132 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+16138340828", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Ashton", "full_name": "Christine Ashton", "contact_id": "42132", "email": "cashton88@gmail.com", "orgname": "National Defence", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left.\n2026 May 15 - Reached automated recording stating call cannot be completed; no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 10 [2026-05-15 09:51:41] Webhook received: Contact ID 40597 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+14165296442", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Abbott", "full_name": "Cathy Abbott", "contact_id": "40597", "email": "cathy.abbott@bsci.com", "orgname": "Boston Scientific ( Canada) Ltd.", "member_type": "PRO", "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - Reached voicemail, no live contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 11 [2026-05-15 09:51:41] Webhook received: Contact ID 30974 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+14032750919", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Zwart", "full_name": "Sharon Zwart", "contact_id": "30974", "email": "aszwart@telus.net", "orgname": "3P Learning Canada Limited", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week\n2026 May 13 - reached voicemail/IVR; no human contact\n2026 May 13 - reached voicemail/answering service (Arnold and Sharon).\n2026 May 15 - Reached voicemail at 3P Learning; office closed message; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 12 [2026-05-15 09:51:41] Webhook received: Contact ID 31196 [2026-05-15 09:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12897888448", "retell_llm_dynamic_variables": { "first_name": "Kashmir", "last_name": "Kahlon", "full_name": "Kashmir Kahlon", "contact_id": "31196", "email": "asees07@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "10 June 2025 Completed\n2026 May 13 - reached voicemail; no contact.\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - Reached voicemail; no human contact.", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:41] Added to queue. Total in queue: 13 [2026-05-15 09:51:42] Webhook received: Contact ID 9356 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+15199458622", "retell_llm_dynamic_variables": { "first_name": "Atul", "last_name": "Sharma", "full_name": "Atul Sharma", "contact_id": "9356", "email": "atulsharma72@gmail.com", "orgname": "Gemilang North America Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail for Atul; left message.\n2026 May 15 - Reached voicemail; no live contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 14 [2026-05-15 09:51:42] Webhook received: Contact ID 39197 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+14164592619", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Najjar", "full_name": "Carol Najjar", "contact_id": "39197", "email": "carolnajjar@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer\n2026 May 13 - Reached voicemail; no answer\n2026 May 15 - Reached voicemail; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 15 [2026-05-15 09:51:42] Webhook received: Contact ID 33422 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16476713380", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Atienza", "full_name": "Marjorie Atienza", "contact_id": "33422", "email": "atienza.marjorie08@gmail.com", "orgname": "HireValues Ltd", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 16 [2026-05-15 09:51:42] Webhook received: Contact ID 40214 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+15193865250", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Hergott", "full_name": "Bonnie Hergott", "contact_id": "40214", "email": "bonnie.hergott@gmail.com", "orgname": "YW Kitchener Waterloo", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail: YW Kitchener Waterloo", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 17 [2026-05-15 09:51:42] Webhook received: Contact ID 38009 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+14074452716", "retell_llm_dynamic_variables": { "first_name": "Catalina", "last_name": "Mototolea", "full_name": "Catalina Mototolea", "contact_id": "38009", "email": "catalinamototolea@gmail.com", "orgname": "Saba Software (Canada) Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone: +16139124743\n2026-05-13 Dial no answer, phone: +14074452716\n2026-05-15 dial busy, phone: +16139124743", "number_of_passed_courses": "4", "extension": "0", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 18 [2026-05-15 09:51:42] Webhook received: Contact ID 44141 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16478768281", "retell_llm_dynamic_variables": { "first_name": "Anandha", "last_name": "Shivarajan", "full_name": "Anandha Shivarajan", "contact_id": "44141", "email": "ap.shivarajan@gmail.com", "orgname": "Pivotal Integrated HR Solutions", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 19 [2026-05-15 09:51:42] Webhook received: Contact ID 40649 [2026-05-15 09:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16479160387", "retell_llm_dynamic_variables": { "first_name": "Azeem", "last_name": "Malik", "full_name": "Azeem Malik", "contact_id": "40649", "email": "bata.azeem@gmail.com", "orgname": "Town of Whitby", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:51:42] Added to queue. Total in queue: 20 [2026-05-15 09:56:42] Webhook received: Contact ID 39516 [2026-05-15 09:56:42] Payload: { "from_number": "+14375242727", "to_number": "+15199936125", "retell_llm_dynamic_variables": { "first_name": "Diane", "last_name": "Tavares", "full_name": "Diane Tavares", "contact_id": "39516", "email": "dianelarocque75@gmail.com", "orgname": "D. T. Bookkeeping Solutions", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 15 - reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:56:42] Added to queue. Total in queue: 2 [2026-05-15 09:56:43] Webhook received: Contact ID 10311 [2026-05-15 09:56:43] Payload: { "from_number": "+14375242727", "to_number": "+17052629466", "retell_llm_dynamic_variables": { "first_name": "Dustin", "last_name": "Fournier", "full_name": "Dustin Fournier", "contact_id": "10311", "email": "d.fournier4@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 25 2025 vm\r\nApril 2 2025 vm\r\nApril 9 2025 vm\r\nApril 23 2035 vm\r\nMay 5 2025 vm\r\nJuly 10 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 09:56:43] Added to queue. Total in queue: 3 [2026-05-15 10:01:39] Webhook received: Contact ID 40200 [2026-05-15 10:01:39] Payload: { "from_number": "+14375242727", "to_number": "+19024453460", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Lai", "full_name": "Norman Lai", "contact_id": "40200", "email": "timetrialist@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 line busy\n2026 May 11 call reached voicemail, no conversation.\n2026 May 13 - reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:44-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:39] Added to queue. Total in queue: 2 [2026-05-15 10:01:39] Webhook received: Contact ID 17344 [2026-05-15 10:01:39] Payload: { "from_number": "+14375242727", "to_number": "+14168330074", "retell_llm_dynamic_variables": { "first_name": "Devina", "last_name": "Sookhoo", "full_name": "Devina Sookhoo", "contact_id": "17344", "email": "devina.sookhoo@versacold.com", "orgname": "Versacold Logistics", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n01 April 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 call back- called back no answer\n2026-05-15 Dial no answer, phone: +16474277434", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:39] Added to queue. Total in queue: 3 [2026-05-15 10:01:39] Webhook received: Contact ID 11285 [2026-05-15 10:01:39] Payload: { "from_number": "+14375242727", "to_number": "+19058372771", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Lubin", "full_name": "Diana Lubin", "contact_id": "11285", "email": "dlubin19@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 not in\n2026 May 15 - no one available, reached voicemail/gatekeeper", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:39] Added to queue. Total in queue: 4 [2026-05-15 10:01:39] Webhook received: Contact ID 41781 [2026-05-15 10:01:39] Payload: { "from_number": "+14375242727", "to_number": "+15066635106", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Forest", "full_name": "Rebecca Forest", "contact_id": "41781", "email": "rebecca.forest31@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm\n2026 May 11 reached voicemail for Rebecca Forrest, no message left\n2026 May 13 - reached voicemail/greeting by Rebecca Flores; no renewal discussion.", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-15T08:46:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:39] Added to queue. Total in queue: 5 [2026-05-15 10:01:41] Webhook received: Contact ID 38713 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+14166221934", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Berry", "full_name": "Deborah Berry", "contact_id": "38713", "email": "deborah.berry@tranetechnologies.com", "orgname": "Trane Technologies", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 line busy\n2026-05-15 Dial no answer, phone: +14168472824", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 6 [2026-05-15 10:01:41] Webhook received: Contact ID 49525 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+12893149733", "retell_llm_dynamic_variables": { "first_name": "Dominika", "last_name": "Gee", "full_name": "Dominika Gee", "contact_id": "49525", "email": "dkwroclawski@hotmail.com", "orgname": "Securitas Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 7 [2026-05-15 10:01:41] Webhook received: Contact ID 43398 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+14168006616", "retell_llm_dynamic_variables": { "first_name": "Xi", "last_name": "Chen", "full_name": "Xi Chen", "contact_id": "43398", "email": "diana03319@hotmail.com", "orgname": "Great Lakes Construction", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Not in the office working remotely.\r\n2nd number no answer\n2026 May 15 - Outbound call; asked for Xi, no answer, call disconnected.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 8 [2026-05-15 10:01:41] Webhook received: Contact ID 10103 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+16139240108", "retell_llm_dynamic_variables": { "first_name": "Demetrie", "last_name": "Laming", "full_name": "Demetrie Laming", "contact_id": "10103", "email": "demetrie9@yahoo.ca", "orgname": "Canopy Growth Corp", "member_type": "PRO", "bloc_notes_ac": "22 May 2025 Unable to reach\n2026 May 15 - Reached corporate IVR repeatedly; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 9 [2026-05-15 10:01:41] Webhook received: Contact ID 39914 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+17096916847", "retell_llm_dynamic_variables": { "first_name": "Terrina", "last_name": "Tobin", "full_name": "Terrina Tobin", "contact_id": "39914", "email": "terrinat@hotmail.com", "orgname": "Canada Revenue Agency", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail (mailbox number seven).", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 10 [2026-05-15 10:01:41] Webhook received: Contact ID 39313 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+15193170069", "retell_llm_dynamic_variables": { "first_name": "Deberah", "last_name": "Fiddler", "full_name": "Deberah Fiddler", "contact_id": "39313", "email": "deberahfiddler@hotmail.com", "orgname": "London Public Library", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm Hailey\r\nSept 8 2025 She no longer works there\n2026 May 15 - reached voicemail/gatekeeper; Haley James not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 11 [2026-05-15 10:01:41] Webhook received: Contact ID 47462 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+17802964776", "retell_llm_dynamic_variables": { "first_name": "Marlena", "last_name": "McLean", "full_name": "Marlena McLean", "contact_id": "47462", "email": "marlena.m@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 12 [2026-05-15 10:01:41] Webhook received: Contact ID 39914 [2026-05-15 10:01:41] Payload: { "from_number": "+14375242727", "to_number": "+17096916847", "retell_llm_dynamic_variables": { "first_name": "Terrina", "last_name": "Tobin", "full_name": "Terrina Tobin", "contact_id": "39914", "email": "terrinat@hotmail.com", "orgname": "Canada Revenue Agency", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail (mailbox number seven).", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:41] Added to queue. Total in queue: 13 [2026-05-15 10:01:42] Webhook received: Contact ID 39307 [2026-05-15 10:01:42] Payload: { "from_number": "+14375242727", "to_number": "+16477057105", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Guo", "full_name": "Dan Guo", "contact_id": "39307", "email": "dcguo@hotmail.ca", "orgname": "Proccounting Inc", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 8 2025 vm\n2026 May 15 - reached voicemail; unable to take call", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:42] Added to queue. Total in queue: 14 [2026-05-15 10:01:42] Webhook received: Contact ID 38702 [2026-05-15 10:01:42] Payload: { "from_number": "+14375242727", "to_number": "+17093681966", "retell_llm_dynamic_variables": { "first_name": "Frances", "last_name": "Pendergast", "full_name": "Frances Pendergast", "contact_id": "38702", "email": "frances_pendergast@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:42] Added to queue. Total in queue: 15 [2026-05-15 10:01:42] Webhook received: Contact ID 48757 [2026-05-15 10:01:42] Payload: { "from_number": "+14375242727", "to_number": "+17097824885", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Jones", "full_name": "Stephanie Jones", "contact_id": "48757", "email": "steff.jones@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact with Stephanie\n2026 May 13 - reached uninitialized voicemail service; no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T08:46:43-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:01:42] Added to queue. Total in queue: 16 [2026-05-15 10:06:40] Webhook received: Contact ID 46913 [2026-05-15 10:28:25] Webhook received: Contact ID 40077 [2026-05-15 10:28:25] Payload: { "from_number": "+14375242727", "to_number": "+14035598446", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Martin", "full_name": "Amy Martin", "contact_id": "40077", "email": "amymmartin07@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 call back after 3 30\n2026 May 12 contact requested callback for renewal discussion on May 15 at 10 AM MST - NPI# not provided", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-12T14:06:41-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:28:25] Added to queue. Total in queue: 2 [2026-05-15 10:28:26] Webhook received: Contact ID 39988 [2026-05-15 10:28:26] Payload: { "from_number": "+14375242727", "to_number": "+15063872012", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Elderkin", "full_name": "Loretta Elderkin", "contact_id": "39988", "email": "lorettae123@gmail.com", "orgname": "The Salvation Army Lakeview Manor", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Survey compeletd\n2026 May 11 call reached voicemail, no direct contact made\n2026 May 13 - Gatekeeper answered; Loretta out, back Friday; callback scheduled for 2026-05-15 10:00 - NPI# 39988", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T08:41:44-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:28:26] Added to queue. Total in queue: 3 [2026-05-15 10:51:40] Webhook received: Contact ID 31055 [2026-05-15 10:51:40] Payload: { "from_number": "+14375242727", "to_number": "+14168188742", "retell_llm_dynamic_variables": { "first_name": "Hui", "last_name": "Liu", "full_name": "Hui Liu", "contact_id": "31055", "email": "cindyliu321@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 No answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:40] Added to queue. Total in queue: 2 [2026-05-15 10:51:40] Webhook received: Contact ID 47010 [2026-05-15 10:51:40] Payload: { "from_number": "+14375242727", "to_number": "+17058222115", "retell_llm_dynamic_variables": { "first_name": "Candice", "last_name": "Provincial", "full_name": "Candice Provincial", "contact_id": "47010", "email": "candicealicep@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:45-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:40] Added to queue. Total in queue: 3 [2026-05-15 10:51:40] Webhook received: Contact ID 40047 [2026-05-15 10:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16478364588", "retell_llm_dynamic_variables": { "first_name": "Bo", "last_name": "Yu", "full_name": "Bo Yu", "contact_id": "40047", "email": "bonniecnca@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\n2026 May 13 - Reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:40] Added to queue. Total in queue: 4 [2026-05-15 10:51:40] Webhook received: Contact ID 48768 [2026-05-15 10:51:40] Payload: { "from_number": "+14375242727", "to_number": "+16476099861", "retell_llm_dynamic_variables": { "first_name": "Christopher", "last_name": "McHugh", "full_name": "Christopher McHugh", "contact_id": "48768", "email": "chrissmchugh@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:40] Added to queue. Total in queue: 5 [2026-05-15 10:51:41] Webhook received: Contact ID 47075 [2026-05-15 10:51:41] Payload: { "from_number": "+14375242727", "to_number": "+15198041536", "retell_llm_dynamic_variables": { "first_name": "Qiao", "last_name": "Zhang", "full_name": "Qiao Zhang", "contact_id": "47075", "email": "cathyzhangqz@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:05-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:41] Added to queue. Total in queue: 6 [2026-05-15 10:51:41] Webhook received: Contact ID 39188 [2026-05-15 10:51:41] Payload: { "from_number": "+14375242727", "to_number": "+12269884999", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Rabe", "full_name": "Denise Rabe", "contact_id": "39188", "email": "auntiedeedee@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\n2026-05-13 Dial no answer, phone: +12269884999", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2024-01-09", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-01-09", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:41] Added to queue. Total in queue: 7 [2026-05-15 10:51:41] Webhook received: Contact ID 40153 [2026-05-15 10:51:41] Payload: { "from_number": "+14375242727", "to_number": "+15193965490", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Sneider", "full_name": "Crystal Sneider", "contact_id": "40153", "email": "crystal_401@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 The number is not in service.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:30:06-04:00", "called_by": "", "cancel_date": "2024-09-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-09-04", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:41] Added to queue. Total in queue: 8 [2026-05-15 10:51:42] Webhook received: Contact ID 39368 [2026-05-15 10:51:42] Payload: { "from_number": "+14375242727", "to_number": "+16472178411", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barron", "full_name": "Amy Barron", "contact_id": "39368", "email": "a_barron2590@hotmail.com", "orgname": "Conmed Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 She said she is still a member, she said she completed all the forms to pause membership while she is on maternity leave.\n2026 May 13 - Reached voicemail; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:36:44-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-01", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 10:51:42] Added to queue. Total in queue: 9 [2026-05-15 11:06:40] Webhook received: Contact ID 39781 [2026-05-15 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19058770540", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Camilleri", "full_name": "Donna Camilleri", "contact_id": "39781", "email": "dcamilleri63@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:40] Added to queue. Total in queue: 2 [2026-05-15 11:06:41] Webhook received: Contact ID 39816 [2026-05-15 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14389932243", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Lu", "full_name": "Ping Lu", "contact_id": "39816", "email": "aristlu@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.\n2026 May 13 - reached different person who said \"is Bing\" and not available; voicemail reached", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T11:06:42-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:41] Added to queue. Total in queue: 3 [2026-05-15 11:06:42] Webhook received: Contact ID 47475 [2026-05-15 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+15193528799", "retell_llm_dynamic_variables": { "first_name": "Arlene", "last_name": "Rintjema", "full_name": "Arlene Rintjema", "contact_id": "47475", "email": "arlene.rintjema@sympatico.ca", "orgname": "Devolder Farms Inc.", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - spoke with Julie; Arlene out for rest of week, possible funeral next week; callback in a couple weeks", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:42-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:42] Added to queue. Total in queue: 4 [2026-05-15 11:06:42] Webhook received: Contact ID 38447 [2026-05-15 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16133027313", "retell_llm_dynamic_variables": { "first_name": "Beverly", "last_name": "Oattes", "full_name": "Beverly Oattes", "contact_id": "38447", "email": "beverlyoattes@hotmail.com", "orgname": "Arnprior Family Health Team", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Survey completed She said she would have kept her membership as a retired person and did not have to pay fees or keep up her credits because professional development seminars and webinars are costly.\n2026 May 13 - Reached Beverly; she was at work and requested callback", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:42-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:42] Added to queue. Total in queue: 5 [2026-05-15 11:06:42] Webhook received: Contact ID 31066 [2026-05-15 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16479803426", "retell_llm_dynamic_variables": { "first_name": "Ayan", "last_name": "Ga'al", "full_name": "Ayan Ga'al", "contact_id": "31066", "email": "ayan.gaal@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed\n2026 May 13 - Agent asked for Ayan; no answer/identification", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:43-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:42] Added to queue. Total in queue: 6 [2026-05-15 11:06:42] Webhook received: Contact ID 38470 [2026-05-15 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17056881200", "retell_llm_dynamic_variables": { "first_name": "Carroll", "last_name": "Rowlands", "full_name": "Carroll Rowlands", "contact_id": "38470", "email": "carrollescape@gmail.com", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name above there,\n2026 May 13 - Reached receptionist Marnie at CTS Canadian Careers College; Carroll Rowlands not at this number.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:43-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:42] Added to queue. Total in queue: 7 [2026-05-15 11:06:42] Webhook received: Contact ID 48717 [2026-05-15 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+14378366431", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:43-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:42] Added to queue. Total in queue: 8 [2026-05-15 11:06:43] Webhook received: Contact ID 47483 [2026-05-15 11:06:43] Payload: { "from_number": "+14375242727", "to_number": "+14164633181", "retell_llm_dynamic_variables": { "first_name": "Atika", "last_name": "Okadia", "full_name": "Atika Okadia", "contact_id": "47483", "email": "atikaokadia@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached gatekeeper; Atika not available; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:43-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:43] Added to queue. Total in queue: 9 [2026-05-15 11:06:44] Webhook received: Contact ID 31111 [2026-05-15 11:06:44] Payload: { "from_number": "+14375242727", "to_number": "+19056950106", "retell_llm_dynamic_variables": { "first_name": "Behrang", "last_name": "Ashtiani", "full_name": "Behrang Ashtiani", "contact_id": "31111", "email": "behrang.ashtiani@gmail.com", "orgname": "Bigtech Inc.", "member_type": "PRO", "bloc_notes_ac": "Aug 14 2025 line busy\r\nLN Nov 3 2025 line busy\n2026 May 13 - Agent asked for Behrang; no answer/confirmation.", "number_of_passed_courses": "4", "extension": "2023", "province": "ON", "toronto_current_time": "2026-05-15T11:06:44-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:44] Added to queue. Total in queue: 10 [2026-05-15 11:06:44] Webhook received: Contact ID 38669 [2026-05-15 11:06:44] Payload: { "from_number": "+14375242727", "to_number": "+15197766441", "retell_llm_dynamic_variables": { "first_name": "Vlasta", "last_name": "Canji", "full_name": "Vlasta Canji", "contact_id": "38669", "email": "canjivlasta@hotmail.com", "orgname": "Corporation of the County of Essex", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 8 2025 vm\n2026 May 13 - Reached County of Essex automated attendant; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:44-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2026-09-30", "company_paid_thru": "2026-09-30", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:44] Added to queue. Total in queue: 11 [2026-05-15 11:06:45] Webhook received: Contact ID 40136 [2026-05-15 11:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16472339372", "retell_llm_dynamic_variables": { "first_name": "Debby", "last_name": "Morgan", "full_name": "Debby Morgan", "contact_id": "40136", "email": "ddmorgan1@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:12-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:45] Added to queue. Total in queue: 12 [2026-05-15 11:06:45] Webhook received: Contact ID 49552 [2026-05-15 11:06:45] Payload: { "from_number": "+14375242727", "to_number": "+14168192415", "retell_llm_dynamic_variables": { "first_name": "Dianne", "last_name": "Holt", "full_name": "Dianne Holt", "contact_id": "49552", "email": "diannepeter.holt@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:45] Added to queue. Total in queue: 13 [2026-05-15 11:06:45] Webhook received: Contact ID 40063 [2026-05-15 11:06:45] Payload: { "from_number": "+14375242727", "to_number": "+17053510030", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Potter, PCP", "full_name": "Donna Potter, PCP", "contact_id": "40063", "email": "dpotter@firstaffiliated.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm", "number_of_passed_courses": "", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:14-04:00", "called_by": "", "cancel_date": "2024-02-05", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2024-02-05", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:45] Added to queue. Total in queue: 14 [2026-05-15 11:06:46] Webhook received: Contact ID 47617 [2026-05-15 11:06:46] Payload: { "from_number": "+14375242727", "to_number": "+19052280079", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Rogerson", "full_name": "David Rogerson", "contact_id": "47617", "email": "drogerson1@live.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:45:13-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:06:46] Added to queue. Total in queue: 15 [2026-05-15 11:21:43] Webhook received: Contact ID 39816 [2026-05-15 11:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14389932243", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Lu", "full_name": "Ping Lu", "contact_id": "39816", "email": "aristlu@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.\n2026 May 13 - reached different person who said \"is Bing\" and not available; voicemail reached\n2026 May 15 reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T11:06:42-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:21:43] Added to queue. Total in queue: 2 [2026-05-15 11:21:43] Webhook received: Contact ID 48717 [2026-05-15 11:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14162869254", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home\n2026 May 15 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:43-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:21:43] Added to queue. Total in queue: 3 [2026-05-15 11:21:45] Webhook received: Contact ID 38447 [2026-05-15 11:21:45] Payload: { "from_number": "+14375242727", "to_number": "+16133027313", "retell_llm_dynamic_variables": { "first_name": "Beverly", "last_name": "Oattes", "full_name": "Beverly Oattes", "contact_id": "38447", "email": "beverlyoattes@hotmail.com", "orgname": "Arnprior Family Health Team", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Survey completed She said she would have kept her membership as a retired person and did not have to pay fees or keep up her credits because professional development seminars and webinars are costly.\n2026 May 13 - Reached Beverly; she was at work and requested callback\n2026 May 15 call reached Beth instead of Beverly, no renewal discussion", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:42-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:21:45] Added to queue. Total in queue: 4 [2026-05-15 11:21:45] Webhook received: Contact ID 38669 [2026-05-15 11:21:45] Payload: { "from_number": "+14375242727", "to_number": "+15199036340", "retell_llm_dynamic_variables": { "first_name": "Vlasta", "last_name": "Canji", "full_name": "Vlasta Canji", "contact_id": "38669", "email": "canjivlasta@hotmail.com", "orgname": "Corporation of the County of Essex", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 8 2025 vm\n2026 May 13 - Reached County of Essex automated attendant; no human answer\n2026 May 15 call reached voicemail for Tanya Fick, message left.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T11:06:44-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2026-09-30", "company_paid_thru": "2026-09-30", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:21:45] Added to queue. Total in queue: 5 [2026-05-15 11:31:40] Webhook received: Contact ID 38104 [2026-05-15 11:31:40] Payload: { "from_number": "+14375242727", "to_number": "+17804931348", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "McHenry", "full_name": "Karen McHenry", "contact_id": "38104", "email": "kkmchenry@shaw.ca", "orgname": "CBM Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 3 2025 vm\n2026 May 14 - contact (Karen McHenry) answered, callback scheduled for 2026-05-15 11:00. NPI contact id 38104", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-14T12:41:39-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:31:40] Added to queue. Total in queue: 2 [2026-05-15 11:46:40] Webhook received: Contact ID 38104 [2026-05-15 11:46:40] Payload: { "from_number": "+14375242727", "to_number": "+17804931348", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "McHenry", "full_name": "Karen McHenry", "contact_id": "38104", "email": "kkmchenry@shaw.ca", "orgname": "CBM Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 3 2025 vm\n2026 May 14 - contact (Karen McHenry) answered, callback scheduled for 2026-05-15 11:00. NPI contact id 38104\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-15T11:31:41-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:46:40] Added to queue. Total in queue: 2 [2026-05-15 11:46:42] Webhook received: Contact ID 41860 [2026-05-15 11:46:42] Payload: { "from_number": "+14375242727", "to_number": "+12265811129", "retell_llm_dynamic_variables": { "first_name": "Shuiyin", "last_name": "Dong", "full_name": "Shuiyin Dong", "contact_id": "41860", "email": "cdcdmz@gmail.com", "orgname": "HTLM Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - Contact answered, asked to reschedule callback; callback set for 2026-05-15 11:30 - Contact: Shuiyin, NPI contact id 41860", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T09:41:43-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 11:46:42] Added to queue. Total in queue: 3 [2026-05-15 12:06:42] Webhook received: Contact ID 43510 [2026-05-15 12:06:42] Payload: { "from_number": "+14375242727", "to_number": "+13063371070", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Beattie", "full_name": "April Beattie", "contact_id": "43510", "email": "aprilbeattie@sasktel.net", "orgname": "Living Skies Housing Authority", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Survey completed. She is retiring soon.\n2026 May 11 call initiated but no conversation with April\n2026 May 13 - April no longer works here", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-15T12:06:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:06:42] Added to queue. Total in queue: 2 [2026-05-15 12:06:42] Webhook received: Contact ID 43510 [2026-05-15 12:06:42] Payload: { "from_number": "+14375242727", "to_number": "+13063371070", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Beattie", "full_name": "April Beattie", "contact_id": "43510", "email": "aprilbeattie@sasktel.net", "orgname": "Living Skies Housing Authority", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Survey completed. She is retiring soon.\n2026 May 11 call initiated but no conversation with April\n2026 May 13 - April no longer works here", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-15T12:06:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:06:42] Added to queue. Total in queue: 3 [2026-05-15 12:06:42] Webhook received: Contact ID 9647 [2026-05-15 12:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12048813001", "retell_llm_dynamic_variables": { "first_name": "Tanis", "last_name": "Varey", "full_name": "Tanis Varey", "contact_id": "9647", "email": "t.june.m@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "13 March 2025 No answer\r\n20 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 Too expensive for her\n2026 May 13 - Reached voicemail of Tannis Berry; no message left\n2026 May 13 - No answer; asked for Tanis", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T12:06:42-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:06:42] Added to queue. Total in queue: 4 [2026-05-15 12:06:42] Webhook received: Contact ID 9684 [2026-05-15 12:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12046977215", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Racicot", "full_name": "Michelle Racicot", "contact_id": "9684", "email": "mracicot87@hotmail.ca", "orgname": "Winnipeg Free Press", "member_type": "PRO", "bloc_notes_ac": "May 20 2025 Michelle Racicot has not work there in 5 years. Asked that phone number be removed.\n2026 May 13 - Contact did not engage; said they don't know caller. Call disconnected.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T12:06:42-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:06:42] Added to queue. Total in queue: 5 [2026-05-15 12:06:42] Webhook received: Contact ID 38504 [2026-05-15 12:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12042014011", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Sanocki", "full_name": "Anna Sanocki", "contact_id": "38504", "email": "sanockimaria@gmail.com", "orgname": "David Aplin", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 13 - Reached Tammy; asked for Anna Sanocki.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T12:06:43-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:06:42] Added to queue. Total in queue: 6 [2026-05-15 12:06:42] Webhook received: Contact ID 9556 [2026-05-15 12:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12042928053", "retell_llm_dynamic_variables": { "first_name": "Jaspal", "last_name": "Toor", "full_name": "Jaspal Toor", "contact_id": "9556", "email": "jaspalktoor@gmail.com", "orgname": "Richardson International Limited", "member_type": "PRO", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 11 call initiated but no conversation with contact.\n2026 May 13 - Reached voicemail/gatekeeper; Jaspal not available\n2026 May 13 - Reached Jaspal (answered as Jess); contact busy and declined to talk now", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T12:06:43-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:06:42] Added to queue. Total in queue: 7 [2026-05-15 12:14:01] Webhook received: Contact ID 40686 [2026-05-15 12:14:01] Payload: { "from_number": "+14375242727", "to_number": "+14043124345", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Williams", "full_name": "Danielle Williams", "contact_id": "40686", "email": "dwillpr@gmail.com", "orgname": "Stagwell Global", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "GA", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:01] Added to queue. Total in queue: 2 [2026-05-15 12:14:01] Webhook received: Contact ID 38137 [2026-05-15 12:14:01] Payload: { "from_number": "+14375242727", "to_number": "+15143404414", "retell_llm_dynamic_variables": { "first_name": "Yan", "last_name": "Gao", "full_name": "Yan Gao", "contact_id": "38137", "email": "duyi806@gmail.com", "orgname": "HB Connections Inc.", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 Refused said that she did not get a lot of information, it was not helpful.", "number_of_passed_courses": "4", "extension": "224", "province": "QC", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:01] Added to queue. Total in queue: 3 [2026-05-15 12:14:02] Webhook received: Contact ID 39547 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+14168459096", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Doronina", "full_name": "Elena Doronina", "contact_id": "39547", "email": "edoronina444@gmail.com", "orgname": "Elena Doronina/SEG Business Services", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 4 [2026-05-15 12:14:02] Webhook received: Contact ID 43732 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+19052708777", "retell_llm_dynamic_variables": { "first_name": "Esther", "last_name": "Reid-Duncan", "full_name": "Esther Reid-Duncan", "contact_id": "43732", "email": "ejoyreid@yahoo.com", "orgname": "Knowledge First Financial", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm", "number_of_passed_courses": "4", "extension": "4375", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 5 [2026-05-15 12:14:02] Webhook received: Contact ID 49440 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+14163925045", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Banava", "full_name": "Eric Banava", "contact_id": "49440", "email": "eric.banava@gmail.com", "orgname": "City of Toronto", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 6 [2026-05-15 12:14:02] Webhook received: Contact ID 46989 [2026-05-15 12:14:02] Webhook received: Contact ID 44482 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+15142827654", "retell_llm_dynamic_variables": { "first_name": "Eva", "last_name": "Froese", "full_name": "Eva Froese", "contact_id": "44482", "email": "eva@evafroese.ca", "orgname": "Alfid Services Immobiliers Lt\u00e9e.", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 Doesn't work there anymore", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2025-11-20", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-11-20", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 7 [2026-05-15 12:14:02] Webhook received: Contact ID 44512 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+12898012199", "retell_llm_dynamic_variables": { "first_name": "Dragana", "last_name": "Ilic", "full_name": "Dragana Ilic", "contact_id": "44512", "email": "gaga0407@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 8 [2026-05-15 12:14:02] Webhook received: Contact ID 39406 [2026-05-15 12:14:02] Webhook received: Contact ID 31034 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+16479758952", "retell_llm_dynamic_variables": { "first_name": "Faisal", "last_name": "Qutishat", "full_name": "Faisal Qutishat", "contact_id": "31034", "email": "faisal.qutishat@hotmail.com", "orgname": "Ideal Child Services Group", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 Survey completed\r\nHe said membership helped get the job he wanted but after that it was not beneficial", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 9 [2026-05-15 12:14:02] Webhook received: Contact ID 40006 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+19057402849", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Sfara", "full_name": "Elena Sfara", "contact_id": "40006", "email": "elena.sfara@gmail.com", "orgname": "Trailer Wizards", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 call back next week and ask for Carmen she is the payroll manager", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Added to queue. Total in queue: 10 [2026-05-15 12:14:02] Webhook received: Contact ID 48329 [2026-05-15 12:14:02] Webhook received: Contact ID 31045 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+19057891534", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Rajamanogaran", "full_name": "Emily Rajamanogaran", "contact_id": "31045", "email": "emilyjesmine@gmail.com", "orgname": "Keane's Cartage System Inc.", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 Call didn't go through\r\n23 April 2025 Call didn't go through\r\n06 May 2025 She doesn't work there anymore", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:02] Webhook received: Contact ID 39647 [2026-05-15 12:14:02] Webhook received: Contact ID 38785 [2026-05-15 12:14:02] Payload: { "from_number": "+14375242727", "to_number": "+19059743009", "retell_llm_dynamic_variables": { "first_name": "Ewa", "last_name": "Antosz", "full_name": "Ewa Antosz", "contact_id": "38785", "email": "ewa.antosz@outlook.com", "orgname": "Clow Canada", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:03] Webhook received: Contact ID 33577 [2026-05-15 12:14:03] Payload: { "from_number": "+14375242727", "to_number": "+19058433346", "retell_llm_dynamic_variables": { "first_name": "Emilia", "last_name": "Iezzi", "full_name": "Emilia Iezzi", "contact_id": "33577", "email": "emilia.iezzicpa@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:03] Webhook received: Contact ID 49339 [2026-05-15 12:14:03] Payload: { "from_number": "+14375242727", "to_number": "+13657772366", "retell_llm_dynamic_variables": { "first_name": "Farhana", "last_name": "Jolly", "full_name": "Farhana Jolly", "contact_id": "49339", "email": "farwares@gmail.com", "orgname": "Bath Emporium Castle Kitchens & Appliance", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:03] Webhook received: Contact ID 48721 [2026-05-15 12:14:03] Webhook received: Contact ID 38077 [2026-05-15 12:14:03] Webhook received: Contact ID 43390 [2026-05-15 12:14:03] Payload: { "from_number": "+14375242727", "to_number": "+19056303174", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Foster", "full_name": "Laura Foster", "contact_id": "43390", "email": "foster.lauralynn@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:14:11] Added to queue. Total in queue: 11 [2026-05-15 12:14:11] Added to queue. Total in queue: 12 [2026-05-15 12:14:11] Added to queue. Total in queue: 13 [2026-05-15 12:14:11] Added to queue. Total in queue: 14 [2026-05-15 12:14:11] Added to queue. Total in queue: 15 [2026-05-15 12:21:41] Webhook received: Contact ID 43510 [2026-05-15 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+13065418059", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Beattie", "full_name": "April Beattie", "contact_id": "43510", "email": "aprilbeattie@sasktel.net", "orgname": "Living Skies Housing Authority", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Survey completed. She is retiring soon.\n2026 May 11 call initiated but no conversation with April\n2026 May 13 - April no longer works here\n2026 May 15 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-15T12:06:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:21:41] Added to queue. Total in queue: 2 [2026-05-15 12:21:43] Webhook received: Contact ID 38504 [2026-05-15 12:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12044309338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Sanocki", "full_name": "Anna Sanocki", "contact_id": "38504", "email": "sanockimaria@gmail.com", "orgname": "David Aplin", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 13 - Reached Tammy; asked for Anna Sanocki.\n2026 May 15 voicemail reached - message from Tammy Boyko at David Applin Group", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T12:06:43-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:21:43] Added to queue. Total in queue: 3 [2026-05-15 12:21:43] Webhook received: Contact ID 9556 [2026-05-15 12:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12042928053", "retell_llm_dynamic_variables": { "first_name": "Jaspal", "last_name": "Toor", "full_name": "Jaspal Toor", "contact_id": "9556", "email": "jaspalktoor@gmail.com", "orgname": "Richardson International Limited", "member_type": "PRO", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 11 call initiated but no conversation with contact.\n2026 May 13 - Reached voicemail/gatekeeper; Jaspal not available\n2026 May 13 - Reached Jaspal (answered as Jess); contact busy and declined to talk now\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-15T12:06:43-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:21:43] Added to queue. Total in queue: 4 [2026-05-15 12:21:43] Webhook received: Contact ID 43510 [2026-05-15 12:21:43] Payload: { "from_number": "+14375242727", "to_number": "+13065418059", "retell_llm_dynamic_variables": { "first_name": "April", "last_name": "Beattie", "full_name": "April Beattie", "contact_id": "43510", "email": "aprilbeattie@sasktel.net", "orgname": "Living Skies Housing Authority", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 Survey completed. She is retiring soon.\n2026 May 11 call initiated but no conversation with April\n2026 May 13 - April no longer works here\n2026 May 15 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-15T12:21:42-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:21:43] Added to queue. Total in queue: 5 [2026-05-15 12:26:44] Webhook received: Contact ID 44512 [2026-05-15 12:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12898012199", "retell_llm_dynamic_variables": { "first_name": "Dragana", "last_name": "Ilic", "full_name": "Dragana Ilic", "contact_id": "44512", "email": "gaga0407@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:44] Added to queue. Total in queue: 2 [2026-05-15 12:26:44] Webhook received: Contact ID 39547 [2026-05-15 12:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14168459096", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Doronina", "full_name": "Elena Doronina", "contact_id": "39547", "email": "edoronina444@gmail.com", "orgname": "Elena Doronina/SEG Business Services", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 completed\n2026 May 15 call reached voicemail immediately after greeting", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:44] Added to queue. Total in queue: 3 [2026-05-15 12:26:45] Webhook received: Contact ID 49440 [2026-05-15 12:26:45] Payload: { "from_number": "+14375242727", "to_number": "+16476755724", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Banava", "full_name": "Eric Banava", "contact_id": "49440", "email": "eric.banava@gmail.com", "orgname": "City of Toronto", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 reached voicemail for Eric Panava", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:45] Added to queue. Total in queue: 4 [2026-05-15 12:26:45] Webhook received: Contact ID 38785 [2026-05-15 12:26:45] Payload: { "from_number": "+14375242727", "to_number": "+16478868962", "retell_llm_dynamic_variables": { "first_name": "Ewa", "last_name": "Antosz", "full_name": "Ewa Antosz", "contact_id": "38785", "email": "ewa.antosz@outlook.com", "orgname": "Clow Canada", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:08-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:45] Added to queue. Total in queue: 5 [2026-05-15 12:26:51] Webhook received: Contact ID 43390 [2026-05-15 12:26:51] Payload: { "from_number": "+14375242727", "to_number": "+19056303174", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Foster", "full_name": "Laura Foster", "contact_id": "43390", "email": "foster.lauralynn@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:08-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:51] Added to queue. Total in queue: 6 [2026-05-15 12:26:51] Webhook received: Contact ID 40686 [2026-05-15 12:26:51] Payload: { "from_number": "+14375242727", "to_number": "+14043124345", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Williams", "full_name": "Danielle Williams", "contact_id": "40686", "email": "dwillpr@gmail.com", "orgname": "Stagwell Global", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "GA", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:51] Added to queue. Total in queue: 7 [2026-05-15 12:26:52] Webhook received: Contact ID 33577 [2026-05-15 12:26:52] Payload: { "from_number": "+14375242727", "to_number": "+19058433346", "retell_llm_dynamic_variables": { "first_name": "Emilia", "last_name": "Iezzi", "full_name": "Emilia Iezzi", "contact_id": "33577", "email": "emilia.iezzicpa@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\n2026 May 15 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:08-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:52] Added to queue. Total in queue: 8 [2026-05-15 12:26:52] Webhook received: Contact ID 31034 [2026-05-15 12:26:52] Payload: { "from_number": "+14375242727", "to_number": "+16479758952", "retell_llm_dynamic_variables": { "first_name": "Faisal", "last_name": "Qutishat", "full_name": "Faisal Qutishat", "contact_id": "31034", "email": "faisal.qutishat@hotmail.com", "orgname": "Ideal Child Services Group", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 Survey completed\r\nHe said membership helped get the job he wanted but after that it was not beneficial\n2026-05-15 dial busy, phone: +16479758952", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 12:26:52] Added to queue. Total in queue: 9 [2026-05-15 12:33:00] Webhook received: Contact ID 47397 [2026-05-15 13:18:44] Webhook received: Contact ID 39611 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+12892192025", "retell_llm_dynamic_variables": { "first_name": "Renata", "last_name": "Giles", "full_name": "Renata Giles", "contact_id": "39611", "email": "gilesrenata27@gmail.com", "orgname": "Henry Schein", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\r\nrenewal corp\r\n21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 Not in the office\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 2 [2026-05-15 13:18:44] Webhook received: Contact ID 44096 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+14375224502", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Wang", "full_name": "Ping Wang", "contact_id": "44096", "email": "goodpingle@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 3 [2026-05-15 13:18:44] Webhook received: Contact ID 38482 [2026-05-15 13:18:44] Webhook received: Contact ID 39732 [2026-05-15 13:18:44] Webhook received: Contact ID 37979 [2026-05-15 13:18:44] Webhook received: Contact ID 44505 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+19057318806", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Leung", "full_name": "Grace Leung", "contact_id": "44505", "email": "gracemiu@rogers.com", "orgname": "Richmond Hill Chinese Business Association", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2025-12-01", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-12-01", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 4 [2026-05-15 13:18:44] Webhook received: Contact ID 40124 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+19055169327", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Hatch", "full_name": "Monica Hatch", "contact_id": "40124", "email": "hatch.consultinghc@gmail.com", "orgname": "Hatch Consulting", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Number not in service", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2024-09-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-09-04", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 5 [2026-05-15 13:18:44] Webhook received: Contact ID 39861 [2026-05-15 13:18:44] Webhook received: Contact ID 39048 [2026-05-15 13:18:44] Webhook received: Contact ID 31295 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+19057377326", "retell_llm_dynamic_variables": { "first_name": "Gurdev", "last_name": "Soora", "full_name": "Gurdev Soora", "contact_id": "31295", "email": "gsoora@hotmail.com", "orgname": "Hunt Design Associates Inc", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm June 17 2025 vm\r\nJune 19 2025 vm June 26 2025 vm", "number_of_passed_courses": "0", "extension": "246", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 6 [2026-05-15 13:18:44] Webhook received: Contact ID 38929 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+14163638653", "retell_llm_dynamic_variables": { "first_name": "Helene", "last_name": "Dorcine", "full_name": "Helene Dorcine", "contact_id": "38929", "email": "helene.dorcine@gmail.com", "orgname": "Osisko Mining", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "114", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 7 [2026-05-15 13:18:44] Webhook received: Contact ID 37927 [2026-05-15 13:18:44] Webhook received: Contact ID 41842 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+14166798959", "retell_llm_dynamic_variables": { "first_name": "Harpreet", "last_name": "Bhangoo", "full_name": "Harpreet Bhangoo", "contact_id": "41842", "email": "hb5_84@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-06-30", "corp_cancel_date": "", "paid_thru": "2026-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-30", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 8 [2026-05-15 13:18:44] Webhook received: Contact ID 48759 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+16135231430", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Clarke", "full_name": "Jennifer Clarke", "contact_id": "48759", "email": "j.clarke.88@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 9 [2026-05-15 13:18:44] Webhook received: Contact ID 40977 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+12269981468", "retell_llm_dynamic_variables": { "first_name": "Thi Thu Thuy", "last_name": "Hoa", "full_name": "Thi Thu Thuy Hoa", "contact_id": "40977", "email": "hoathuy1970@gmail.com", "orgname": "Ivey Business School Foundation", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 10 [2026-05-15 13:18:44] Webhook received: Contact ID 39459 [2026-05-15 13:18:44] Payload: { "from_number": "+14375242727", "to_number": "+19053622200", "retell_llm_dynamic_variables": { "first_name": "Indu", "last_name": "Rana", "full_name": "Indu Rana", "contact_id": "39459", "email": "induranna@gmail.com", "orgname": "Rajiv Madan CPA Professional Corporation", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:44] Added to queue. Total in queue: 11 [2026-05-15 13:18:45] Webhook received: Contact ID 40580 [2026-05-15 13:18:45] Payload: { "from_number": "+14375242727", "to_number": "+16132761957", "retell_llm_dynamic_variables": { "first_name": "Mohammad", "last_name": "Khalil", "full_name": "Mohammad Khalil", "contact_id": "40580", "email": "info@fromzerotohero.ca", "orgname": "From Zero To Hero Inc.", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:45] Added to queue. Total in queue: 12 [2026-05-15 13:18:45] Webhook received: Contact ID 33567 [2026-05-15 13:18:45] Payload: { "from_number": "+14375242727", "to_number": "+14166388900", "retell_llm_dynamic_variables": { "first_name": "Yinghui", "last_name": "Zhang", "full_name": "Yinghui Zhang", "contact_id": "33567", "email": "j.yh.zhang@gmail.com", "orgname": "Dishon Limited", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-03-27", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-27", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:45] Added to queue. Total in queue: 13 [2026-05-15 13:18:45] Webhook received: Contact ID 48386 [2026-05-15 13:18:45] Webhook received: Contact ID 33563 [2026-05-15 13:18:45] Payload: { "from_number": "+14375242727", "to_number": "+12267535722", "retell_llm_dynamic_variables": { "first_name": "Yin", "last_name": "Wang", "full_name": "Yin Wang", "contact_id": "33563", "email": "ivywangca12@gmail.com", "orgname": "Rapid Novor Inc.", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-03-31", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-31", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:18:45] Added to queue. Total in queue: 14 [2026-05-15 13:31:41] Webhook received: Contact ID 31295 [2026-05-15 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19058511710", "retell_llm_dynamic_variables": { "first_name": "Gurdev", "last_name": "Soora", "full_name": "Gurdev Soora", "contact_id": "31295", "email": "gsoora@hotmail.com", "orgname": "Hunt Design Associates Inc", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm June 17 2025 vm\r\nJune 19 2025 vm June 26 2025 vm\n2026 May 15 call reached voicemail not set up", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "13 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:41] Added to queue. Total in queue: 2 [2026-05-15 13:31:41] Webhook received: Contact ID 40124 [2026-05-15 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19055169327", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Hatch", "full_name": "Monica Hatch", "contact_id": "40124", "email": "hatch.consultinghc@gmail.com", "orgname": "Hatch Consulting", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Number not in service\n2026 May 15 reached voicemail, contact not available, message left for Monica", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-09-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-09-04", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:41] Added to queue. Total in queue: 3 [2026-05-15 13:31:41] Webhook received: Contact ID 40580 [2026-05-15 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+16132761957", "retell_llm_dynamic_variables": { "first_name": "Mohammad", "last_name": "Khalil", "full_name": "Mohammad Khalil", "contact_id": "40580", "email": "info@fromzerotohero.ca", "orgname": "From Zero To Hero Inc.", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:41] Added to queue. Total in queue: 4 [2026-05-15 13:31:42] Webhook received: Contact ID 44505 [2026-05-15 13:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19052841828", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Leung", "full_name": "Grace Leung", "contact_id": "44505", "email": "gracemiu@rogers.com", "orgname": "Richmond Hill Chinese Business Association", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-12-01", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-12-01", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:42] Added to queue. Total in queue: 5 [2026-05-15 13:31:42] Webhook received: Contact ID 33563 [2026-05-15 13:31:42] Payload: { "from_number": "+14375242727", "to_number": "+12267535722", "retell_llm_dynamic_variables": { "first_name": "Yin", "last_name": "Wang", "full_name": "Yin Wang", "contact_id": "33563", "email": "ivywangca12@gmail.com", "orgname": "Rapid Novor Inc.", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 15 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:46-04:00", "called_by": "", "cancel_date": "2025-03-31", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-31", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:42] Added to queue. Total in queue: 6 [2026-05-15 13:31:43] Webhook received: Contact ID 38929 [2026-05-15 13:31:43] Payload: { "from_number": "+14375242727", "to_number": "+16472108584", "retell_llm_dynamic_variables": { "first_name": "Helene", "last_name": "Dorcine", "full_name": "Helene Dorcine", "contact_id": "38929", "email": "helene.dorcine@gmail.com", "orgname": "Osisko Mining", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-15 Dial no answer, phone: +14163638653", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:43] Added to queue. Total in queue: 7 [2026-05-15 13:31:43] Webhook received: Contact ID 39459 [2026-05-15 13:31:43] Payload: { "from_number": "+14375242727", "to_number": "+16474484877", "retell_llm_dynamic_variables": { "first_name": "Indu", "last_name": "Rana", "full_name": "Indu Rana", "contact_id": "39459", "email": "induranna@gmail.com", "orgname": "Rajiv Madan CPA Professional Corporation", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 completed\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:43] Added to queue. Total in queue: 8 [2026-05-15 13:31:43] Webhook received: Contact ID 40977 [2026-05-15 13:31:43] Payload: { "from_number": "+14375242727", "to_number": "+12269981468", "retell_llm_dynamic_variables": { "first_name": "Thi Thu Thuy", "last_name": "Hoa", "full_name": "Thi Thu Thuy Hoa", "contact_id": "40977", "email": "hoathuy1970@gmail.com", "orgname": "Ivey Business School Foundation", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:43] Added to queue. Total in queue: 9 [2026-05-15 13:31:43] Webhook received: Contact ID 39611 [2026-05-15 13:31:43] Payload: { "from_number": "+14375242727", "to_number": "+12892192025", "retell_llm_dynamic_variables": { "first_name": "Renata", "last_name": "Giles", "full_name": "Renata Giles", "contact_id": "39611", "email": "gilesrenata27@gmail.com", "orgname": "Henry Schein", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\r\nrenewal corp\r\n21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 Not in the office\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\n2026 May 15 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:43] Added to queue. Total in queue: 10 [2026-05-15 13:31:44] Webhook received: Contact ID 48759 [2026-05-15 13:31:44] Payload: { "from_number": "+14375242727", "to_number": "+16133017959", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Clarke", "full_name": "Jennifer Clarke", "contact_id": "48759", "email": "j.clarke.88@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026-05-15 invalid phone destination, phone: +16135231430", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:31:44] Added to queue. Total in queue: 11 [2026-05-15 13:36:45] Webhook received: Contact ID 39647 [2026-05-15 13:36:45] Payload: { "from_number": "+14375242727", "to_number": "+14169030119", "retell_llm_dynamic_variables": { "first_name": "Ngan", "last_name": "Chiu", "full_name": "Ngan Chiu", "contact_id": "39647", "email": "echiu_119@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:36:45] Added to queue. Total in queue: 2 [2026-05-15 13:36:45] Webhook received: Contact ID 39406 [2026-05-15 13:36:45] Payload: { "from_number": "+14375242727", "to_number": "+14165873221", "retell_llm_dynamic_variables": { "first_name": "Fiona", "last_name": "Thomas-Smith", "full_name": "Fiona Thomas-Smith", "contact_id": "39406", "email": "fionathomassmith@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:36:45] Added to queue. Total in queue: 3 [2026-05-15 13:36:46] Webhook received: Contact ID 48329 [2026-05-15 13:36:46] Payload: { "from_number": "+14375242727", "to_number": "+14167166765", "retell_llm_dynamic_variables": { "first_name": "Geethika", "last_name": "Silva", "full_name": "Geethika Silva", "contact_id": "48329", "email": "geethika_sa@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:36:46] Added to queue. Total in queue: 4 [2026-05-15 13:36:46] Webhook received: Contact ID 46989 [2026-05-15 13:36:46] Payload: { "from_number": "+14375242727", "to_number": "+16478337527", "retell_llm_dynamic_variables": { "first_name": "Elham", "last_name": "Rahimi", "full_name": "Elham Rahimi", "contact_id": "46989", "email": "elhammrahimii@gmail.com", "orgname": "DAC", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:02-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:36:46] Added to queue. Total in queue: 5 [2026-05-15 13:36:46] Webhook received: Contact ID 38077 [2026-05-15 13:36:46] Payload: { "from_number": "+14375242727", "to_number": "+16479374252", "retell_llm_dynamic_variables": { "first_name": "Gajavathani", "last_name": "Ganesan", "full_name": "Gajavathani Ganesan", "contact_id": "38077", "email": "gaja019@gmail.com", "orgname": "Jroberts International Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:36:46] Added to queue. Total in queue: 6 [2026-05-15 13:36:47] Webhook received: Contact ID 48721 [2026-05-15 13:36:47] Payload: { "from_number": "+14375242727", "to_number": "+19055929268", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Plunkett", "full_name": "Elizabeth Plunkett", "contact_id": "48721", "email": "eplunkett1@cogeco.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T12:14:03-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:36:47] Added to queue. Total in queue: 7 [2026-05-15 13:46:42] Webhook received: Contact ID 47397 [2026-05-15 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+16047445436", "retell_llm_dynamic_variables": { "first_name": "Alexandra", "last_name": "Akuffo", "full_name": "Alexandra Akuffo", "contact_id": "47397", "email": "alexandraakuffo@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached third party, callback scheduled for May 13 8 PM\n2026 May 13 - Reached voicemail/answering service (\"Hi. You have reached your Kufu.\")", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-15T12:33:00-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 13:46:42] Added to queue. Total in queue: 2 [2026-05-15 14:41:43] Webhook received: Contact ID 48386 [2026-05-15 14:41:43] Payload: { "from_number": "+14375242727", "to_number": "+16478225616", "retell_llm_dynamic_variables": { "first_name": "Weihua", "last_name": "Yu", "full_name": "Weihua Yu", "contact_id": "48386", "email": "irisyu60@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:46-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:43] Added to queue. Total in queue: 2 [2026-05-15 14:41:43] Webhook received: Contact ID 39048 [2026-05-15 14:41:43] Payload: { "from_number": "+14375242727", "to_number": "+16137971015", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Gabe", "full_name": "Grace Gabe", "contact_id": "39048", "email": "gracie.gabe@outlook.com", "orgname": "NDHQ", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:43] Added to queue. Total in queue: 3 [2026-05-15 14:41:44] Webhook received: Contact ID 39732 [2026-05-15 14:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19057815723", "retell_llm_dynamic_variables": { "first_name": "Georgette", "last_name": "Gahunia", "full_name": "Georgette Gahunia", "contact_id": "39732", "email": "ggahunia2005@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:44] Added to queue. Total in queue: 4 [2026-05-15 14:41:44] Webhook received: Contact ID 37927 [2026-05-15 14:41:44] Payload: { "from_number": "+14375242727", "to_number": "+15195751072", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Hancock", "full_name": "Dana Hancock", "contact_id": "37927", "email": "hancockd9@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:44] Added to queue. Total in queue: 5 [2026-05-15 14:41:44] Webhook received: Contact ID 37979 [2026-05-15 14:41:44] Payload: { "from_number": "+14375242727", "to_number": "+12892440704", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Bell", "full_name": "Elizabeth Bell", "contact_id": "37979", "email": "gregandliz.bell@gmail.com", "orgname": "IntouchCX", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:44] Added to queue. Total in queue: 6 [2026-05-15 14:41:45] Webhook received: Contact ID 39861 [2026-05-15 14:41:45] Payload: { "from_number": "+14375242727", "to_number": "+16475596065", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Eleftheriadis", "full_name": "Steven Eleftheriadis", "contact_id": "39861", "email": "imulysses999@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:45-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:45] Added to queue. Total in queue: 7 [2026-05-15 14:41:46] Webhook received: Contact ID 38482 [2026-05-15 14:41:46] Payload: { "from_number": "+14375242727", "to_number": "+19053879913", "retell_llm_dynamic_variables": { "first_name": "Gloria", "last_name": "Osei-Appiahene", "full_name": "Gloria Osei-Appiahene", "contact_id": "38482", "email": "gloria_osei@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T13:18:44-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:41:46] Added to queue. Total in queue: 8 [2026-05-15 14:47:25] Webhook received: Contact ID 47884 [2026-05-15 14:47:25] Webhook received: Contact ID 33537 [2026-05-15 14:47:25] Payload: { "from_number": "+14375242727", "to_number": "+17057394220", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Thompson", "full_name": "Jacqueline Thompson", "contact_id": "33537", "email": "jackie.thompson@barrie.ca", "orgname": "City of Barrie", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 No answer\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM", "number_of_passed_courses": "4", "extension": "5230", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:25] Added to queue. Total in queue: 2 [2026-05-15 14:47:25] Webhook received: Contact ID 40678 [2026-05-15 14:47:25] Payload: { "from_number": "+14375242727", "to_number": "+16139209100", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Rosebush", "full_name": "Jamie Rosebush", "contact_id": "40678", "email": "jamierosebush11@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:25] Added to queue. Total in queue: 3 [2026-05-15 14:47:25] Webhook received: Contact ID 49092 [2026-05-15 14:47:26] Webhook received: Contact ID 40961 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+19052019699", "retell_llm_dynamic_variables": { "first_name": "Jingmin", "last_name": "Dong", "full_name": "Jingmin Dong", "contact_id": "40961", "email": "jasminedong268@gmail.com", "orgname": "ALE Accounting Professional Corp.", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 She is no longer with the company", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 4 [2026-05-15 14:47:26] Webhook received: Contact ID 30935 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+15194524430", "retell_llm_dynamic_variables": { "first_name": "Jamey", "last_name": "Inwood", "full_name": "Jamey Inwood", "contact_id": "30935", "email": "jameyinwood@gmail.com", "orgname": "Fanshawe College", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 5 [2026-05-15 14:47:26] Webhook received: Contact ID 39176 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+14167699737", "retell_llm_dynamic_variables": { "first_name": "Le", "last_name": "Lam", "full_name": "Le Lam", "contact_id": "39176", "email": "jenniferlamleyen168@gmail.com", "orgname": "FAB Restaurant Concepts Inc.", "member_type": "PRO", "bloc_notes_ac": "wrong info", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 6 [2026-05-15 14:47:26] Webhook received: Contact ID 40042 [2026-05-15 14:47:26] Webhook received: Contact ID 43766 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+16472921191", "retell_llm_dynamic_variables": { "first_name": "Jayshreeben", "last_name": "Patel", "full_name": "Jayshreeben Patel", "contact_id": "43766", "email": "jay3012shree@gmail.com", "orgname": "YCC # 213", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 7 [2026-05-15 14:47:26] Webhook received: Contact ID 43717 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+14389957608", "retell_llm_dynamic_variables": { "first_name": "Jing", "last_name": "Wang", "full_name": "Jing Wang", "contact_id": "43717", "email": "jingwang2010@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 no answer", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 8 [2026-05-15 14:47:26] Webhook received: Contact ID 38147 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+16476485022", "retell_llm_dynamic_variables": { "first_name": "Joel", "last_name": "Atienza", "full_name": "Joel Atienza", "contact_id": "38147", "email": "joel.a.atienza@gmail.com", "orgname": "Multimatic Niche Vehicle", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 Renewal only, application sent.\r\nNo longer at Multimatic per receptionist called 2nd number\r\nLN / 21 October 2025 Sent him the application so he can renew\r\nLN / 31 October 2025 She hasn't received the e-mail - I sent it again", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 9 [2026-05-15 14:47:26] Webhook received: Contact ID 30959 [2026-05-15 14:47:26] Webhook received: Contact ID 41832 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+16133822149", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Johnston", "full_name": "Jeff Johnston", "contact_id": "41832", "email": "jeffjohnston0406@gmail.com", "orgname": "Town of Gananoque", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 10 [2026-05-15 14:47:26] Webhook received: Contact ID 30991 [2026-05-15 14:47:26] Webhook received: Contact ID 39571 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+14169774497", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Roberts", "full_name": "Jacqueline Roberts", "contact_id": "39571", "email": "jackinthesocks@yahoo.ca", "orgname": "Eva's Initiatives", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "2022", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 11 [2026-05-15 14:47:26] Webhook received: Contact ID 41834 [2026-05-15 14:47:26] Payload: { "from_number": "+14375242727", "to_number": "+15198822350", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Bullock", "full_name": "Julie Bullock", "contact_id": "41834", "email": "jbullock@petrolia.ca", "orgname": "Town of Petrolia", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:26] Added to queue. Total in queue: 12 [2026-05-15 14:47:27] Webhook received: Contact ID 38978 [2026-05-15 14:47:27] Payload: { "from_number": "+14375242727", "to_number": "+15194027796", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Leonard", "full_name": "Kevin Leonard", "contact_id": "38978", "email": "joel.leonard@ig.ca", "orgname": "IG Wealth Management", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:27] Added to queue. Total in queue: 13 [2026-05-15 14:47:27] Webhook received: Contact ID 46866 [2026-05-15 14:47:27] Payload: { "from_number": "+14375242727", "to_number": "+15198241212", "retell_llm_dynamic_variables": { "first_name": "Jaclyn", "last_name": "Millson", "full_name": "Jaclyn Millson", "contact_id": "46866", "email": "jmillson@guelphpolice.ca", "orgname": "Guelph Police Service", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:27] Added to queue. Total in queue: 14 [2026-05-15 14:47:27] Webhook received: Contact ID 31280 [2026-05-15 14:47:27] Payload: { "from_number": "+14375242727", "to_number": "+16476887799", "retell_llm_dynamic_variables": { "first_name": "Suzanne", "last_name": "Saunders", "full_name": "Suzanne Saunders", "contact_id": "31280", "email": "jerrylsaunders1959@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 completed ( she is not doing payroll anymore and she doesnt need any of these information)", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:27] Added to queue. Total in queue: 15 [2026-05-15 14:47:27] Webhook received: Contact ID 47737 [2026-05-15 14:47:27] Payload: { "from_number": "+14375242727", "to_number": "+19055458808", "retell_llm_dynamic_variables": { "first_name": "Janine", "last_name": "Long", "full_name": "Janine Long", "contact_id": "47737", "email": "janinelong1717@gmail.com", "orgname": "Thomas Solutions", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "7222", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 14:47:27] Added to queue. Total in queue: 16 [2026-05-15 15:01:41] Webhook received: Contact ID 41834 [2026-05-15 15:01:41] Payload: { "from_number": "+14375242727", "to_number": "+15193284327", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Bullock", "full_name": "Julie Bullock", "contact_id": "41834", "email": "jbullock@petrolia.ca", "orgname": "Town of Petrolia", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 reached voicemail, no human contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:41] Added to queue. Total in queue: 2 [2026-05-15 15:01:41] Webhook received: Contact ID 39176 [2026-05-15 15:01:41] Payload: { "from_number": "+14375242727", "to_number": "+14163029630", "retell_llm_dynamic_variables": { "first_name": "Le", "last_name": "Lam", "full_name": "Le Lam", "contact_id": "39176", "email": "jenniferlamleyen168@gmail.com", "orgname": "FAB Restaurant Concepts Inc.", "member_type": "PRO", "bloc_notes_ac": "wrong info\n2026 May 15 voicemail reached at Fab Restaurant Concept, no contact with Le", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:41] Added to queue. Total in queue: 3 [2026-05-15 15:01:41] Webhook received: Contact ID 41832 [2026-05-15 15:01:41] Payload: { "from_number": "+14375242727", "to_number": "+16135393209", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Johnston", "full_name": "Jeff Johnston", "contact_id": "41832", "email": "jeffjohnston0406@gmail.com", "orgname": "Town of Gananoque", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 call reached voicemail for Amanda Robinson in payroll department", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:41] Added to queue. Total in queue: 4 [2026-05-15 15:01:41] Webhook received: Contact ID 33537 [2026-05-15 15:01:41] Payload: { "from_number": "+14375242727", "to_number": "+17057946652", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Thompson", "full_name": "Jacqueline Thompson", "contact_id": "33537", "email": "jackie.thompson@barrie.ca", "orgname": "City of Barrie", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 No answer\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 15 call reached voicemail for Jackie Thompson who is on vacation until October 16.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:41] Added to queue. Total in queue: 5 [2026-05-15 15:01:42] Webhook received: Contact ID 38978 [2026-05-15 15:01:42] Payload: { "from_number": "+14375242727", "to_number": "+15194027796", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Leonard", "full_name": "Kevin Leonard", "contact_id": "38978", "email": "joel.leonard@ig.ca", "orgname": "IG Wealth Management", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail of Joel Leonard", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:42] Added to queue. Total in queue: 6 [2026-05-15 15:01:42] Webhook received: Contact ID 43766 [2026-05-15 15:01:42] Payload: { "from_number": "+14375242727", "to_number": "+14164397871", "retell_llm_dynamic_variables": { "first_name": "Jayshreeben", "last_name": "Patel", "full_name": "Jayshreeben Patel", "contact_id": "43766", "email": "jay3012shree@gmail.com", "orgname": "YCC # 213", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:42] Added to queue. Total in queue: 7 [2026-05-15 15:01:42] Webhook received: Contact ID 43717 [2026-05-15 15:01:42] Payload: { "from_number": "+14375242727", "to_number": "+14389957608", "retell_llm_dynamic_variables": { "first_name": "Jing", "last_name": "Wang", "full_name": "Jing Wang", "contact_id": "43717", "email": "jingwang2010@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 no answer\n2026-05-15 Dial no answer, phone: +14389957608", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:42] Added to queue. Total in queue: 8 [2026-05-15 15:01:43] Webhook received: Contact ID 47737 [2026-05-15 15:01:43] Payload: { "from_number": "+14375242727", "to_number": "+12898806168", "retell_llm_dynamic_variables": { "first_name": "Janine", "last_name": "Long", "full_name": "Janine Long", "contact_id": "47737", "email": "janinelong1717@gmail.com", "orgname": "Thomas Solutions", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:01:43] Added to queue. Total in queue: 9 [2026-05-15 15:12:31] Webhook received: Contact ID 38926 [2026-05-15 15:12:31] Webhook received: Contact ID 43351 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+16472641203", "retell_llm_dynamic_variables": { "first_name": "Florence", "last_name": "Tabieros", "full_name": "Florence Tabieros", "contact_id": "43351", "email": "joyfradela@yahoo.com", "orgname": "Corhealth Ontario", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 2 [2026-05-15 15:12:31] Webhook received: Contact ID 40166 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+19056194328", "retell_llm_dynamic_variables": { "first_name": "Judy", "last_name": "Carter", "full_name": "Judy Carter", "contact_id": "40166", "email": "jvandenhoven@lear.com", "orgname": "Lear Corporation", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nSept 11 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 3 [2026-05-15 15:12:31] Webhook received: Contact ID 40676 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+17055076848", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Porteous", "full_name": "Jodi Porteous", "contact_id": "40676", "email": "jporteous@waubetek.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 4 [2026-05-15 15:12:31] Webhook received: Contact ID 44205 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+19056165363", "retell_llm_dynamic_variables": { "first_name": "Jean-Paul", "last_name": "Parise", "full_name": "Jean-Paul Parise", "contact_id": "44205", "email": "jpparise1@yahoo.ca", "orgname": "FirstOntario Credit Union", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 5 [2026-05-15 15:12:31] Webhook received: Contact ID 39318 [2026-05-15 15:12:31] Webhook received: Contact ID 40985 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+19052782280", "retell_llm_dynamic_variables": { "first_name": "Agnieszka", "last_name": "Kowalczuk", "full_name": "Agnieszka Kowalczuk", "contact_id": "40985", "email": "kagnes87@hotmail.com", "orgname": "OSMWRC", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 6 [2026-05-15 15:12:31] Webhook received: Contact ID 42134 [2026-05-15 15:12:31] Webhook received: Contact ID 48910 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+14162225200", "retell_llm_dynamic_variables": { "first_name": "Younglan", "last_name": "Kim", "full_name": "Younglan Kim", "contact_id": "48910", "email": "kalle.kim0104@gmail.com", "orgname": "KEB HANA BANK CANADA", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 7 [2026-05-15 15:12:31] Webhook received: Contact ID 43677 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+15148485555", "retell_llm_dynamic_variables": { "first_name": "Kar", "last_name": "Chow", "full_name": "Kar Chow", "contact_id": "43677", "email": "kathie.chow@gmail.com", "orgname": "Domtar Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 202 vm", "number_of_passed_courses": "4", "extension": "81041", "province": "QC", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-09-18", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-18", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 8 [2026-05-15 15:12:31] Webhook received: Contact ID 44218 [2026-05-15 15:12:31] Payload: { "from_number": "+14375242727", "to_number": "+17057680518", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Giovannetti", "full_name": "Kelly Giovannetti", "contact_id": "44218", "email": "kelly.giovannetti@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:31] Added to queue. Total in queue: 9 [2026-05-15 15:12:31] Webhook received: Contact ID 30942 [2026-05-15 15:12:32] Webhook received: Contact ID 40946 [2026-05-15 15:12:32] Payload: { "from_number": "+14375242727", "to_number": "+19054328428", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Akers", "full_name": "Karen Akers", "contact_id": "40946", "email": "karenakers500@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 25 2025 no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:32] Added to queue. Total in queue: 10 [2026-05-15 15:12:32] Webhook received: Contact ID 44529 [2026-05-15 15:12:32] Payload: { "from_number": "+14375242727", "to_number": "+16137701806", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Young", "full_name": "Kayla Young", "contact_id": "44529", "email": "kaylayoung944@gmail.com", "orgname": "Homebase Housing", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:32] Added to queue. Total in queue: 11 [2026-05-15 15:12:32] Webhook received: Contact ID 40014 [2026-05-15 15:12:32] Webhook received: Contact ID 31039 [2026-05-15 15:12:32] Payload: { "from_number": "+14375242727", "to_number": "+15194321133", "retell_llm_dynamic_variables": { "first_name": "Weronika", "last_name": "Kacprzak", "full_name": "Weronika Kacprzak", "contact_id": "31039", "email": "kacprzakw@yahoo.ca", "orgname": "London Cross Cultural Learner Centre", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm ext not found\r\nLn Sept 23 2025 1st number no one by the name Weronika there. 2nd vm", "number_of_passed_courses": "4", "extension": "241", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:32] Added to queue. Total in queue: 12 [2026-05-15 15:12:32] Webhook received: Contact ID 47322 [2026-05-15 15:12:32] Payload: { "from_number": "+14375242727", "to_number": "+12264500996", "retell_llm_dynamic_variables": { "first_name": "Kiranjit", "last_name": "Sangha", "full_name": "Kiranjit Sangha", "contact_id": "47322", "email": "k-sangha@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:32] Added to queue. Total in queue: 13 [2026-05-15 15:12:32] Webhook received: Contact ID 10242 [2026-05-15 15:12:32] Payload: { "from_number": "+14375242727", "to_number": "+15149702198", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Silva", "full_name": "Kayla Silva", "contact_id": "10242", "email": "kaylatsilva88@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 refused", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:32] Added to queue. Total in queue: 14 [2026-05-15 15:12:32] Webhook received: Contact ID 38522 [2026-05-15 15:12:32] Payload: { "from_number": "+14375242727", "to_number": "+15193517220", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Travis", "full_name": "Karen Travis", "contact_id": "38522", "email": "karjim123@bell.net", "orgname": "Village on the Thames", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 no longer there", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:32] Added to queue. Total in queue: 15 [2026-05-15 15:12:33] Webhook received: Contact ID 41817 [2026-05-15 15:12:33] Payload: { "from_number": "+14375242727", "to_number": "+16475737647", "retell_llm_dynamic_variables": { "first_name": "Harpreet", "last_name": "Kaur", "full_name": "Harpreet Kaur", "contact_id": "41817", "email": "kaurpreet6600@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 number not in service", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:12:33] Added to queue. Total in queue: 16 [2026-05-15 15:21:45] Webhook received: Contact ID 39048 [2026-05-15 15:21:45] Payload: { "from_number": "+14375242727", "to_number": "+16137971015", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Gabe", "full_name": "Grace Gabe", "contact_id": "39048", "email": "gracie.gabe@outlook.com", "orgname": "NDHQ", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026 May 15 contact answered but requested callback in 45 minutes", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:41:44-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:21:45] Added to queue. Total in queue: 2 [2026-05-15 15:26:43] Webhook received: Contact ID 47322 [2026-05-15 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+12264500996", "retell_llm_dynamic_variables": { "first_name": "Kiranjit", "last_name": "Sangha", "full_name": "Kiranjit Sangha", "contact_id": "47322", "email": "k-sangha@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:43] Added to queue. Total in queue: 2 [2026-05-15 15:26:43] Webhook received: Contact ID 44529 [2026-05-15 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+16137701806", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Young", "full_name": "Kayla Young", "contact_id": "44529", "email": "kaylayoung944@gmail.com", "orgname": "Homebase Housing", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 15 reached voicemail for Kayla Young", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:43] Added to queue. Total in queue: 3 [2026-05-15 15:26:43] Webhook received: Contact ID 38522 [2026-05-15 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+15193508026", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Travis", "full_name": "Karen Travis", "contact_id": "38522", "email": "karjim123@bell.net", "orgname": "Village on the Thames", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 no longer there\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:43] Added to queue. Total in queue: 4 [2026-05-15 15:26:43] Webhook received: Contact ID 10242 [2026-05-15 15:26:43] Webhook received: Contact ID 43351 [2026-05-15 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+15149702198", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Silva", "full_name": "Kayla Silva", "contact_id": "10242", "email": "kaylatsilva88@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 refused\n2026 May 15 reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14168798654", "retell_llm_dynamic_variables": { "first_name": "Florence", "last_name": "Tabieros", "full_name": "Florence Tabieros", "contact_id": "43351", "email": "joyfradela@yahoo.com", "orgname": "Corhealth Ontario", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:43] Added to queue. Total in queue: 5 [2026-05-15 15:26:43] Added to queue. Total in queue: 6 [2026-05-15 15:26:44] Webhook received: Contact ID 40166 [2026-05-15 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12893857628", "retell_llm_dynamic_variables": { "first_name": "Judy", "last_name": "Carter", "full_name": "Judy Carter", "contact_id": "40166", "email": "jvandenhoven@lear.com", "orgname": "Lear Corporation", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nSept 11 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:44] Added to queue. Total in queue: 7 [2026-05-15 15:26:45] Webhook received: Contact ID 41817 [2026-05-15 15:26:45] Payload: { "from_number": "+14375242727", "to_number": "+16475737647", "retell_llm_dynamic_variables": { "first_name": "Harpreet", "last_name": "Kaur", "full_name": "Harpreet Kaur", "contact_id": "41817", "email": "kaurpreet6600@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 number not in service\n2026-05-15 invalid phone destination, phone: +16475737647", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:33-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:45] Added to queue. Total in queue: 8 [2026-05-15 15:26:45] Webhook received: Contact ID 40676 [2026-05-15 15:26:45] Payload: { "from_number": "+14375242727", "to_number": "+17055076848", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Porteous", "full_name": "Jodi Porteous", "contact_id": "40676", "email": "jporteous@waubetek.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:45] Added to queue. Total in queue: 9 [2026-05-15 15:26:45] Webhook received: Contact ID 40985 [2026-05-15 15:26:45] Payload: { "from_number": "+14375242727", "to_number": "+16474039289", "retell_llm_dynamic_variables": { "first_name": "Agnieszka", "last_name": "Kowalczuk", "full_name": "Agnieszka Kowalczuk", "contact_id": "40985", "email": "kagnes87@hotmail.com", "orgname": "OSMWRC", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 15 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:45] Added to queue. Total in queue: 10 [2026-05-15 15:26:46] Webhook received: Contact ID 44205 [2026-05-15 15:26:46] Payload: { "from_number": "+14375242727", "to_number": "+19056165363", "retell_llm_dynamic_variables": { "first_name": "Jean-Paul", "last_name": "Parise", "full_name": "Jean-Paul Parise", "contact_id": "44205", "email": "jpparise1@yahoo.ca", "orgname": "FirstOntario Credit Union", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 15:26:46] Added to queue. Total in queue: 11 [2026-05-15 16:11:41] Webhook received: Contact ID 30959 [2026-05-15 16:11:41] Payload: { "from_number": "+14375242727", "to_number": "+19052161345", "retell_llm_dynamic_variables": { "first_name": "Lalaini", "last_name": "Johnpulle", "full_name": "Lalaini Johnpulle", "contact_id": "30959", "email": "jlalaini@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:11:41] Added to queue. Total in queue: 2 [2026-05-15 16:11:42] Webhook received: Contact ID 30991 [2026-05-15 16:11:42] Payload: { "from_number": "+14375242727", "to_number": "+14168193171", "retell_llm_dynamic_variables": { "first_name": "Desiree", "last_name": "Smith", "full_name": "Desiree Smith", "contact_id": "30991", "email": "jesushealeth@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:27-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:11:42] Added to queue. Total in queue: 3 [2026-05-15 16:11:42] Webhook received: Contact ID 49092 [2026-05-15 16:11:42] Payload: { "from_number": "+14375242727", "to_number": "+15148157726", "retell_llm_dynamic_variables": { "first_name": "Jie", "last_name": "Chen", "full_name": "Jie Chen", "contact_id": "49092", "email": "janicechenchen@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2026-04-14", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-04-14", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:11:42] Added to queue. Total in queue: 4 [2026-05-15 16:11:44] Webhook received: Contact ID 40042 [2026-05-15 16:11:44] Payload: { "from_number": "+14375242727", "to_number": "+16472196194", "retell_llm_dynamic_variables": { "first_name": "Thi", "last_name": "Dang", "full_name": "Thi Dang", "contact_id": "40042", "email": "jennydang.ca@gmail.com", "orgname": "Centennial College", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 wrong number", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:11:44] Added to queue. Total in queue: 5 [2026-05-15 16:11:46] Webhook received: Contact ID 47884 [2026-05-15 16:11:46] Payload: { "from_number": "+14375242727", "to_number": "+14167293339", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Frazao", "full_name": "Jacqueline Frazao", "contact_id": "47884", "email": "jackie_fzo@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T14:47:26-04:00", "called_by": "", "cancel_date": "2024-09-10", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2024-09-10", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:11:46] Added to queue. Total in queue: 6 [2026-05-15 16:36:44] Webhook received: Contact ID 38926 [2026-05-15 16:36:44] Payload: { "from_number": "+14375242727", "to_number": "+14168873703", "retell_llm_dynamic_variables": { "first_name": "Le", "last_name": "Lieu", "full_name": "Le Lieu", "contact_id": "38926", "email": "julie.lp.lieu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:31-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:36:44] Added to queue. Total in queue: 2 [2026-05-15 16:36:44] Webhook received: Contact ID 40014 [2026-05-15 16:36:44] Payload: { "from_number": "+14375242727", "to_number": "+17056917827", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Dane", "full_name": "Kayla Dane", "contact_id": "40014", "email": "kayladane@live.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 busy call back", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:36:44] Added to queue. Total in queue: 3 [2026-05-15 16:36:44] Webhook received: Contact ID 39318 [2026-05-15 16:36:44] Payload: { "from_number": "+14375242727", "to_number": "+16138020996", "retell_llm_dynamic_variables": { "first_name": "Kaillee", "last_name": "MacDonald", "full_name": "Kaillee MacDonald", "contact_id": "39318", "email": "kaillee_83@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:36:44] Added to queue. Total in queue: 4 [2026-05-15 16:36:44] Webhook received: Contact ID 42134 [2026-05-15 16:36:44] Payload: { "from_number": "+14375242727", "to_number": "+19053039573", "retell_llm_dynamic_variables": { "first_name": "Kavita", "last_name": "Bhikhabhai", "full_name": "Kavita Bhikhabhai", "contact_id": "42134", "email": "kavita_b@msn.com", "orgname": "Web Age Solutions Inc", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:36:44] Added to queue. Total in queue: 5 [2026-05-15 16:36:45] Webhook received: Contact ID 30942 [2026-05-15 16:36:45] Payload: { "from_number": "+14375242727", "to_number": "+16478020418", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Dang", "full_name": "Kathy Dang", "contact_id": "30942", "email": "kathy.truong.dang@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-15T15:12:32-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-15 16:36:45] Added to queue. Total in queue: 6