[2026-05-19 08:36:59] Webhook received: Contact ID 47462 [2026-05-19 08:36:59] Webhook received: Contact ID 47152 [2026-05-19 08:36:59] Payload: { "from_number": "+14375242727", "to_number": "+15066358090", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail service not initialized; no message left.", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:36:59-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:36:59] Webhook received: Contact ID 47462 [2026-05-19 08:36:59] Added to queue. Total in queue: 2 [2026-05-19 08:36:59] Webhook received: Contact ID 47838 [2026-05-19 08:36:59] Payload: { "from_number": "+14375242727", "to_number": "+19024463828", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - reached voicemail at Karma Bridal Informal, no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:36:59-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:36:59] Added to queue. Total in queue: 3 [2026-05-19 08:36:59] Webhook received: Contact ID 48757 [2026-05-19 08:36:59] Webhook received: Contact ID 38702 [2026-05-19 08:36:59] Webhook received: Contact ID 42767 [2026-05-19 08:36:59] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left\n2026 May 15 - reached voicemail; message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:36:59] Added to queue. Total in queue: 4 [2026-05-19 08:37:00] Webhook received: Contact ID 44106 [2026-05-19 08:37:00] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer\n2026 May 13 - reached voicemail; no live contact\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:37:00] Added to queue. Total in queue: 5 [2026-05-19 08:37:00] Webhook received: Contact ID 43709 [2026-05-19 08:37:00] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.\n2026 May 13 - reached voicemail\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:37:00] Added to queue. Total in queue: 6 [2026-05-19 08:37:00] Webhook received: Contact ID 39691 [2026-05-19 08:37:00] Payload: { "from_number": "+14375242727", "to_number": "+19028650158", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 11 reached voicemail at Atlantic Medical Incorporated\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail at Atlanticen Medical Incorporated; no contact\n2026 May 13 - Contact requested callback for Thursday afternoon; callback scheduled for 2026-05-14 14:00 - NPI ID not provided\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:37:00] Added to queue. Total in queue: 7 [2026-05-19 08:37:00] Webhook received: Contact ID 38194 [2026-05-19 08:37:00] Payload: { "from_number": "+14375242727", "to_number": "+17097472195", "retell_llm_dynamic_variables": { "first_name": "Alyssa", "last_name": "Lee", "full_name": "Alyssa Lee", "contact_id": "38194", "email": "alyssamlee17@gmail.com", "orgname": "Marcus Contracting", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Marcus Contract, no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:37:00] Added to queue. Total in queue: 8 [2026-05-19 08:42:02] Webhook received: Contact ID 43389 [2026-05-19 08:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19024612009", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443\n2026 May 15 - Reached company voicemail; left no message\n2026-05-15 Dial no answer, phone: +19026911443", "number_of_passed_courses": "4", "extension": "258", "province": "NS", "toronto_current_time": "2026-05-19T08:42:03-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:42:02] Added to queue. Total in queue: 2 [2026-05-19 08:42:02] Webhook received: Contact ID 31318 [2026-05-19 08:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; no human contact.", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:42:03-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:42:02] Added to queue. Total in queue: 3 [2026-05-19 08:42:02] Webhook received: Contact ID 40200 [2026-05-19 08:42:02] Webhook received: Contact ID 41781 [2026-05-19 08:52:03] Webhook received: Contact ID 42767 [2026-05-19 08:52:03] Payload: { "from_number": "+14375242727", "to_number": "+19028355847", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Salem", "full_name": "Eric Salem", "contact_id": "42767", "email": "ericsalem71@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left\n2026 May 15 - reached voicemail; message left\n2026 May 19 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:52:03] Added to queue. Total in queue: 2 [2026-05-19 08:52:03] Webhook received: Contact ID 39691 [2026-05-19 08:52:03] Payload: { "from_number": "+14375242727", "to_number": "+19022921157", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Brewer", "full_name": "Marie Brewer", "contact_id": "39691", "email": "marie@cybermail.ca", "orgname": "Atlanticann Medical Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 11 reached voicemail at Atlantic Medical Incorporated\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail at Atlanticen Medical Incorporated; no contact\n2026 May 13 - Contact requested callback for Thursday afternoon; callback scheduled for 2026-05-14 14:00 - NPI ID not provided\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 reached voicemail at Atlantic Medical Incorporated", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:52:03] Added to queue. Total in queue: 3 [2026-05-19 08:52:03] Webhook received: Contact ID 47838 [2026-05-19 08:52:03] Payload: { "from_number": "+14375242727", "to_number": "+19029997002", "retell_llm_dynamic_variables": { "first_name": "Miaomiao", "last_name": "Tao", "full_name": "Miaomiao Tao", "contact_id": "47838", "email": "tracytao6@gmail.com", "orgname": "Karma Bridal and Formal", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - reached voicemail at Karma Bridal Informal, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:52:03] Added to queue. Total in queue: 4 [2026-05-19 08:52:03] Webhook received: Contact ID 47152 [2026-05-19 08:52:03] Payload: { "from_number": "+14375242727", "to_number": "+17098344689", "retell_llm_dynamic_variables": { "first_name": "Mackenzie", "last_name": "Hickey", "full_name": "Mackenzie Hickey", "contact_id": "47152", "email": "mackhickey99@gmail.com", "orgname": "Lorneville Mechanical Contractors", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail service not initialized; no message left.\n2026 May 19 call reached voicemail at Lorneville Mechanical Contractor", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:52:03] Added to queue. Total in queue: 5 [2026-05-19 08:52:04] Webhook received: Contact ID 43709 [2026-05-19 08:52:04] Payload: { "from_number": "+14375242727", "to_number": "+17097435338", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Ross", "full_name": "Anna Ross", "contact_id": "43709", "email": "anna@corebookkeepingnl.com", "orgname": "Core Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.\n2026 May 13 - reached voicemail\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:52:04] Added to queue. Total in queue: 6 [2026-05-19 08:52:04] Webhook received: Contact ID 44106 [2026-05-19 08:52:04] Payload: { "from_number": "+14375242727", "to_number": "+19026257892", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sandahl-Bland", "full_name": "Christine Sandahl-Bland", "contact_id": "44106", "email": "christine.bland@hotmail.com", "orgname": "Town of Port Hawkesbury", "member_type": "PRO", "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer\n2026 May 13 - reached voicemail; no live contact\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:52:04] Added to queue. Total in queue: 7 [2026-05-19 08:57:03] Webhook received: Contact ID 43389 [2026-05-19 08:57:03] Payload: { "from_number": "+14375242727", "to_number": "+19026911443", "retell_llm_dynamic_variables": { "first_name": "Tonia", "last_name": "Wright", "full_name": "Tonia Wright", "contact_id": "43389", "email": "toniawright@live.ca", "orgname": "Land and Sea Instrumentation Ltd.", "member_type": "PRO", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443\n2026 May 15 - Reached company voicemail; left no message\n2026-05-15 Dial no answer, phone: +19026911443\n2026 May 19 reached voicemail for Land and CE Instrumentation Limited, left message after selecting accounts payable", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:42:03-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:57:03] Added to queue. Total in queue: 2 [2026-05-19 08:57:04] Webhook received: Contact ID 31318 [2026-05-19 08:57:04] Payload: { "from_number": "+14375242727", "to_number": "+19024719796", "retell_llm_dynamic_variables": { "first_name": "Ren\u00e9e", "last_name": "Weeks", "full_name": "Ren\u00e9e Weeks", "contact_id": "31318", "email": "renee-weeks@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; no human contact.\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:42:03-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 08:57:04] Added to queue. Total in queue: 3 [2026-05-19 09:37:01] Webhook received: Contact ID 31036 [2026-05-19 09:37:01] Payload: { "from_number": "+14375242727", "to_number": "+16478315629", "retell_llm_dynamic_variables": { "first_name": "Qi", "last_name": "Yang", "full_name": "Qi Yang", "contact_id": "31036", "email": "kellyqiyang@hotmail.com", "orgname": "Tire Guard Inc.", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:01] Added to queue. Total in queue: 2 [2026-05-19 09:37:01] Webhook received: Contact ID 42312 [2026-05-19 09:37:01] Payload: { "from_number": "+14375242727", "to_number": "+17052054444", "retell_llm_dynamic_variables": { "first_name": "Lance", "last_name": "Loach", "full_name": "Lance Loach", "contact_id": "42312", "email": "lanceloach@live.com", "orgname": "Loach Asphalt Ltd.", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm Oct 20 2025 vm\r\nOct 20 2025 vm \r\nNov 17 2025 both numbers are wrong", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:01] Added to queue. Total in queue: 3 [2026-05-19 09:37:02] Webhook received: Contact ID 43320 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+15199491295", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Frayne", "full_name": "Kim Frayne", "contact_id": "43320", "email": "kfrayne6@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 4 [2026-05-19 09:37:02] Webhook received: Contact ID 37999 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+14168498115", "retell_llm_dynamic_variables": { "first_name": "Khatira", "last_name": "Ahmad", "full_name": "Khatira Ahmad", "contact_id": "37999", "email": "khatiraahmad@hotmail.com", "orgname": "Optima Financial and M.C", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Webhook received: Contact ID 39591 [2026-05-19 09:37:02] Added to queue. Total in queue: 5 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+14373266624", "retell_llm_dynamic_variables": { "first_name": "Kruti", "last_name": "Patel", "full_name": "Kruti Patel", "contact_id": "39591", "email": "krutibpatel@hotmail.com", "orgname": "Sun Gro Horticulture", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Call later in the evening.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 6 [2026-05-19 09:37:02] Webhook received: Contact ID 40043 [2026-05-19 09:37:02] Webhook received: Contact ID 31204 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+19053208786", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Kerr", "full_name": "Ashley Kerr", "contact_id": "31204", "email": "kerr.ashley@mail.com", "orgname": "Arcelormittal Dofasco", "member_type": "PRO", "bloc_notes_ac": "July 17 2025 she receives it ( no need for more emails )", "number_of_passed_courses": "4", "extension": "8173", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 7 [2026-05-19 09:37:02] Webhook received: Contact ID 31040 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+16478612544", "retell_llm_dynamic_variables": { "first_name": "Khushboo", "last_name": "Abhani", "full_name": "Khushboo Abhani", "contact_id": "31040", "email": "khushbooabhani@yahoo.com", "orgname": "GDE Grocery Delivery E-Services Canada Inc.and HelloFresh Canada", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 Not in payroll anymore but she will see if her will cover her membership later on", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 8 [2026-05-19 09:37:02] Webhook received: Contact ID 48003 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+19054470209", "retell_llm_dynamic_variables": { "first_name": "Kristina", "last_name": "Stiel", "full_name": "Kristina Stiel", "contact_id": "48003", "email": "kristina.stiel@live.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 9 [2026-05-19 09:37:02] Webhook received: Contact ID 31246 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+17052808101", "retell_llm_dynamic_variables": { "first_name": "Rwitre", "last_name": "Namukobe", "full_name": "Rwitre Namukobe", "contact_id": "31246", "email": "kilabo.gift252@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "11 June 2025 She swore and hang up on me", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 10 [2026-05-19 09:37:02] Webhook received: Contact ID 40199 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+15192641555", "retell_llm_dynamic_variables": { "first_name": "Kirsten", "last_name": "Kimber", "full_name": "Kirsten Kimber", "contact_id": "40199", "email": "kirstena@sympatico.ca", "orgname": "GHN Group Inc", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 11 [2026-05-19 09:37:02] Webhook received: Contact ID 47328 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+14069081832", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Kugler", "full_name": "David Kugler", "contact_id": "47328", "email": "kugler.dave@gmail.com", "orgname": "Waterloo District School Board", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 12 [2026-05-19 09:37:02] Webhook received: Contact ID 31032 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+15199942660", "retell_llm_dynamic_variables": { "first_name": "Kishan", "last_name": "Pandit", "full_name": "Kishan Pandit", "contact_id": "31032", "email": "kishan_pandit@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 Survey completed Send application plus she wants to know what she would need to do to get to maintain CPE hours.\r\n\r\nApril 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nLN / 21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 07 November VM\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\r\nLN / 04 December 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 13 [2026-05-19 09:37:02] Webhook received: Contact ID 47971 [2026-05-19 09:37:02] Webhook received: Contact ID 40290 [2026-05-19 09:37:02] Webhook received: Contact ID 42785 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+18006652653", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Hurley", "full_name": "Kim Hurley", "contact_id": "42785", "email": "khurley@erbgroup.com", "orgname": "The Erb Group", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM", "number_of_passed_courses": "4", "extension": "2250", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 14 [2026-05-19 09:37:02] Webhook received: Contact ID 41813 [2026-05-19 09:37:02] Payload: { "from_number": "+14375242727", "to_number": "+14372172142", "retell_llm_dynamic_variables": { "first_name": "Adekunle", "last_name": "Alake", "full_name": "Adekunle Alake", "contact_id": "41813", "email": "kunle.alake@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm Sept 8 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:02] Added to queue. Total in queue: 15 [2026-05-19 09:37:03] Webhook received: Contact ID 10333 [2026-05-19 09:37:03] Payload: { "from_number": "+14375242727", "to_number": "+14169640322", "retell_llm_dynamic_variables": { "first_name": "Sabiha", "last_name": "Khan", "full_name": "Sabiha Khan", "contact_id": "10333", "email": "khansabi5@hotmail.com", "orgname": "Spectrum Health Care", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nmar 25 2025 The receptionist said that she is not available\r\nApril 2 2025 vm\r\nApril 9 2025 Receptionist said Sabiha works outside of the office. Transferred to payroll vm Marlena?\r\nJuly 9 2025 vm 2nd number (905) 789-1894\r\nLN Sept 15 2025 vm 2nd number", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:04-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:03] Added to queue. Total in queue: 16 [2026-05-19 09:37:03] Webhook received: Contact ID 44530 [2026-05-19 09:37:03] Payload: { "from_number": "+14375242727", "to_number": "+18007645138", "retell_llm_dynamic_variables": { "first_name": "Harrynarine", "last_name": "Rampersaud", "full_name": "Harrynarine Rampersaud", "contact_id": "44530", "email": "krampersaud416@gmail.com", "orgname": "Simply Green Home Services", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM", "number_of_passed_courses": "4", "extension": "601", "province": "ON", "toronto_current_time": "2026-05-19T09:37:04-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:03] Added to queue. Total in queue: 17 [2026-05-19 09:37:03] Webhook received: Contact ID 39953 [2026-05-19 09:37:03] Payload: { "from_number": "+14375242727", "to_number": "+14162299966", "retell_llm_dynamic_variables": { "first_name": "Victoria", "last_name": "Zhou", "full_name": "Victoria Zhou", "contact_id": "39953", "email": "kevin_shen@yahoo.com", "orgname": "Ghods Builder Inc.", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 No one by the name Victoria Yinghua Zhou there", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:04-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:37:03] Added to queue. Total in queue: 18 [2026-05-19 09:42:00] Webhook received: Contact ID 39048 [2026-05-19 09:42:00] Webhook received: Contact ID 10242 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+15149702198", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Silva", "full_name": "Kayla Silva", "contact_id": "10242", "email": "kaylatsilva88@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 refused\n2026 May 15 reached voicemail, no conversation\n2026 May 15 reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 5 [2026-05-19 09:42:00] Webhook received: Contact ID 40198 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14164696441", "retell_llm_dynamic_variables": { "first_name": "Junxia", "last_name": "Yu", "full_name": "Junxia Yu", "contact_id": "40198", "email": "alicia.yu@tehn.ca", "orgname": "Toronto East General Hospital", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026-05-12 invalid phone destination, phone: +14164696441\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14164696441\n2026 May 14 - reached voicemail, no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-06-30", "company_paid_thru": "2026-06-30", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 6 [2026-05-19 09:42:00] Webhook received: Contact ID 31034 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+16479758952", "retell_llm_dynamic_variables": { "first_name": "Faisal", "last_name": "Qutishat", "full_name": "Faisal Qutishat", "contact_id": "31034", "email": "faisal.qutishat@hotmail.com", "orgname": "Ideal Child Services Group", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 Survey completed\r\nHe said membership helped get the job he wanted but after that it was not beneficial\n2026-05-15 dial busy, phone: +16479758952\n2026-05-15 dial busy, phone: +16479758952", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 7 [2026-05-19 09:42:00] Webhook received: Contact ID 10198 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+16138942349", "retell_llm_dynamic_variables": { "first_name": "Myrna", "last_name": "Mcnaughtan", "full_name": "Myrna Mcnaughtan", "contact_id": "10198", "email": "cotestgeorge@hotmail.com", "orgname": "Wabano Centre for Aboriginal Health", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 15 - Call went to voicemail, no message left.\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 8 [2026-05-19 09:42:00] Webhook received: Contact ID 38410 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+19053642777", "retell_llm_dynamic_variables": { "first_name": "Amedeo", "last_name": "Vidaic", "full_name": "Amedeo Vidaic", "contact_id": "38410", "email": "amedeo_ernie@hotmail.com", "orgname": "Acco Brands", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name Amedeo there\n2026-05-12 invalid phone destination, phone: +19053642777\n2026 May 12 reached voicemail for Amadeo Vedeich\n2026-05-14 invalid phone destination, phone: +19053642777\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 9 [2026-05-19 09:42:00] Webhook received: Contact ID 31055 [2026-05-19 09:42:00] Webhook received: Contact ID 37979 [2026-05-19 09:42:00] Webhook received: Contact ID 38009 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+16139124743", "retell_llm_dynamic_variables": { "first_name": "Catalina", "last_name": "Mototolea", "full_name": "Catalina Mototolea", "contact_id": "38009", "email": "catalinamototolea@gmail.com", "orgname": "Saba Software (Canada) Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone: +16139124743\n2026-05-13 Dial no answer, phone: +14074452716\n2026-05-15 dial busy, phone: +16139124743\n2026-05-15 Dial no answer, phone: +14074452716", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 10 [2026-05-19 09:42:00] Webhook received: Contact ID 38522 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+15193517220", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Travis", "full_name": "Karen Travis", "contact_id": "38522", "email": "karjim123@bell.net", "orgname": "Village on the Thames", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 no longer there\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 11 [2026-05-19 09:42:00] Webhook received: Contact ID 39861 [2026-05-19 09:42:00] Webhook received: Contact ID 31295 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+19057377326", "retell_llm_dynamic_variables": { "first_name": "Gurdev", "last_name": "Soora", "full_name": "Gurdev Soora", "contact_id": "31295", "email": "gsoora@hotmail.com", "orgname": "Hunt Design Associates Inc", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm June 17 2025 vm\r\nJune 19 2025 vm June 26 2025 vm\n2026 May 15 call reached voicemail not set up\n2026 May 15 call reached voicemail for Judy Preston, no contact with Gurdev.", "number_of_passed_courses": "0", "extension": "246", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 12 [2026-05-19 09:42:00] Webhook received: Contact ID 39368 [2026-05-19 09:42:00] Webhook received: Contact ID 38713 [2026-05-19 09:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14168472824", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Berry", "full_name": "Deborah Berry", "contact_id": "38713", "email": "deborah.berry@tranetechnologies.com", "orgname": "Trane Technologies", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 line busy\n2026-05-15 Dial no answer, phone: +14168472824\n2026 May 15 voicemail reached, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:00] Added to queue. Total in queue: 13 [2026-05-19 09:42:01] Webhook received: Contact ID 40088 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+19052836825", "retell_llm_dynamic_variables": { "first_name": "Amancia", "last_name": "Flores", "full_name": "Amancia Flores", "contact_id": "40088", "email": "amanciaflores@gmail.com", "orgname": "DHL - Global Business Service", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 voicemail reached, no contact made\n2026 May 14 - reached voicemail for Nancy Flores; no message left\n2026 May 14 - Reached voicemail at +19054957278; no contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 14 [2026-05-19 09:42:01] Webhook received: Contact ID 8937 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+16476865872", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Trino", "full_name": "Alice Trino", "contact_id": "8937", "email": "alicejdt@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm\r\nMar 18 2025 survey completed\n2026 May 12 callback scheduled for after 6 PM\n2026 May 12 - Reached voicemail for Alice Trino; left instruction to reply after tone\n2026 May 12 - Reached uninitialized voicemail service, no message left\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; asked for Alice, left message prompt", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 15 [2026-05-19 09:42:01] Webhook received: Contact ID 47737 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+19055458808", "retell_llm_dynamic_variables": { "first_name": "Janine", "last_name": "Long", "full_name": "Janine Long", "contact_id": "47737", "email": "janinelong1717@gmail.com", "orgname": "Thomas Solutions", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made\n2026 May 15 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "7222", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 16 [2026-05-19 09:42:01] Webhook received: Contact ID 39547 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14168459096", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Doronina", "full_name": "Elena Doronina", "contact_id": "39547", "email": "edoronina444@gmail.com", "orgname": "Elena Doronina/SEG Business Services", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 completed\n2026 May 15 call reached voicemail immediately after greeting\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 17 [2026-05-19 09:42:01] Webhook received: Contact ID 39406 [2026-05-19 09:42:01] Webhook received: Contact ID 40649 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+16479160387", "retell_llm_dynamic_variables": { "first_name": "Azeem", "last_name": "Malik", "full_name": "Azeem Malik", "contact_id": "40649", "email": "bata.azeem@gmail.com", "orgname": "Town of Whitby", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left\n2026 May 15 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 18 [2026-05-19 09:42:01] Webhook received: Contact ID 47142 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+19055462424", "retell_llm_dynamic_variables": { "first_name": "Damaris", "last_name": "Culibrk", "full_name": "Damaris Culibrk", "contact_id": "47142", "email": "culibrkdamaris@gmail.com", "orgname": "The City of Hamilton", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - Reached City of Hamilton IVR, held in queue, did not connect to representative.\n2026 May 15 - reached voicemail/answering system; contact said \"You've reached Damaris.\"", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 19 [2026-05-19 09:42:01] Webhook received: Contact ID 17344 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+16474277434", "retell_llm_dynamic_variables": { "first_name": "Devina", "last_name": "Sookhoo", "full_name": "Devina Sookhoo", "contact_id": "17344", "email": "devina.sookhoo@versacold.com", "orgname": "Versacold Logistics", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n01 April 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 call back- called back no answer\n2026-05-15 Dial no answer, phone: +16474277434\n2026 May 15 reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 20 [2026-05-19 09:42:01] Webhook received: Contact ID 30942 [2026-05-19 09:42:01] Webhook received: Contact ID 33537 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17057394220", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Thompson", "full_name": "Jacqueline Thompson", "contact_id": "33537", "email": "jackie.thompson@barrie.ca", "orgname": "City of Barrie", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 No answer\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 15 call reached voicemail for Jackie Thompson who is on vacation until October 16.\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "5230", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 21 [2026-05-19 09:42:01] Webhook received: Contact ID 40063 [2026-05-19 09:42:01] Webhook received: Contact ID 47010 [2026-05-19 09:42:01] Webhook received: Contact ID 38978 [2026-05-19 09:42:01] Webhook received: Contact ID 38680 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+15194027796", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Leonard", "full_name": "Kevin Leonard", "contact_id": "38978", "email": "joel.leonard@ig.ca", "orgname": "IG Wealth Management", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 15 call reached voicemail of Joel Leonard", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+15196205224", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available\n2026 May 15 - reached voicemail; no contact answered.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Webhook received: Contact ID 33422 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+16476713380", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Atienza", "full_name": "Marjorie Atienza", "contact_id": "33422", "email": "atienza.marjorie08@gmail.com", "orgname": "HireValues Ltd", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 22 [2026-05-19 09:42:01] Webhook received: Contact ID 44512 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+12898012199", "retell_llm_dynamic_variables": { "first_name": "Dragana", "last_name": "Ilic", "full_name": "Dragana Ilic", "contact_id": "44512", "email": "gaga0407@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 23 [2026-05-19 09:42:01] Added to queue. Total in queue: 24 [2026-05-19 09:42:01] Added to queue. Total in queue: 25 [2026-05-19 09:42:01] Webhook received: Contact ID 38261 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14164336261", "retell_llm_dynamic_variables": { "first_name": "Annu", "last_name": "Sira", "full_name": "Annu Sira", "contact_id": "38261", "email": "annusira@gmail.com", "orgname": "Baffinland Iron Mines", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Webhook received: Contact ID 38926 [2026-05-19 09:42:01] Webhook received: Contact ID 38482 [2026-05-19 09:42:01] Added to queue. Total in queue: 26 [2026-05-19 09:42:01] Webhook received: Contact ID 33563 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+12267535722", "retell_llm_dynamic_variables": { "first_name": "Yin", "last_name": "Wang", "full_name": "Yin Wang", "contact_id": "33563", "email": "ivywangca12@gmail.com", "orgname": "Rapid Novor Inc.", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 15 voicemail reached, no contact made\n2026 May 15 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-03-31", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-31", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 27 [2026-05-19 09:42:01] Webhook received: Contact ID 40676 [2026-05-19 09:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17055076848", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Porteous", "full_name": "Jodi Porteous", "contact_id": "40676", "email": "jporteous@waubetek.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:01] Added to queue. Total in queue: 28 [2026-05-19 09:42:01] Webhook received: Contact ID 39647 [2026-05-19 09:42:02] Webhook received: Contact ID 39188 [2026-05-19 09:42:02] Webhook received: Contact ID 47426 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+18005057808", "retell_llm_dynamic_variables": { "first_name": "Chunrong", "last_name": "Zhang", "full_name": "Chunrong Zhang", "contact_id": "47426", "email": "amy841124@hotmail.com", "orgname": "Jason's Dairy Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026-05-12 dial busy, phone: +18005057808\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone: +18005057808\n2026 May 14 - Reached voicemail, call forwarded", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 29 [2026-05-19 09:42:02] Webhook received: Contact ID 38680 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+15196205224", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available\n2026 May 15 - reached voicemail; no contact answered.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 30 [2026-05-19 09:42:02] Webhook received: Contact ID 40985 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19052782280", "retell_llm_dynamic_variables": { "first_name": "Agnieszka", "last_name": "Kowalczuk", "full_name": "Agnieszka Kowalczuk", "contact_id": "40985", "email": "kagnes87@hotmail.com", "orgname": "OSMWRC", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 15 call reached voicemail, no message left\n2026 May 15 reached voicemail, left message", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 31 [2026-05-19 09:42:02] Webhook received: Contact ID 39176 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+14167699737", "retell_llm_dynamic_variables": { "first_name": "Le", "last_name": "Lam", "full_name": "Le Lam", "contact_id": "39176", "email": "jenniferlamleyen168@gmail.com", "orgname": "FAB Restaurant Concepts Inc.", "member_type": "PRO", "bloc_notes_ac": "wrong info\n2026 May 15 voicemail reached at Fab Restaurant Concept, no contact with Le\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 32 [2026-05-19 09:42:02] Webhook received: Contact ID 38929 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+14163638653", "retell_llm_dynamic_variables": { "first_name": "Helene", "last_name": "Dorcine", "full_name": "Helene Dorcine", "contact_id": "38929", "email": "helene.dorcine@gmail.com", "orgname": "Osisko Mining", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-15 Dial no answer, phone: +14163638653\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "114", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 43351 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+16472641203", "retell_llm_dynamic_variables": { "first_name": "Florence", "last_name": "Tabieros", "full_name": "Florence Tabieros", "contact_id": "43351", "email": "joyfradela@yahoo.com", "orgname": "Corhealth Ontario", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 33 [2026-05-19 09:42:02] Webhook received: Contact ID 38447 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+16133027313", "retell_llm_dynamic_variables": { "first_name": "Beverly", "last_name": "Oattes", "full_name": "Beverly Oattes", "contact_id": "38447", "email": "beverlyoattes@hotmail.com", "orgname": "Arnprior Family Health Team", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Survey completed She said she would have kept her membership as a retired person and did not have to pay fees or keep up her credits because professional development seminars and webinars are costly.\n2026 May 13 - Reached Beverly; she was at work and requested callback\n2026 May 15 call reached Beth instead of Beverly, no renewal discussion\n2026 May 15 voicemail reached, contact identified as Bev", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 9840 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19055541444", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Beleskey", "full_name": "Catherine Beleskey", "contact_id": "9840", "email": "cathysmyth2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office\n2026 May 15 - reached voicemail, no human answered", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 39387 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19056785087", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Turner", "full_name": "Amanda Turner", "contact_id": "39387", "email": "amanda.turner@kwe.com", "orgname": "Kintetsu World Express Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 02 October 2025 Survey done but not all - she couldn't continue\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "219", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 34 [2026-05-19 09:42:02] Added to queue. Total in queue: 35 [2026-05-19 09:42:02] Added to queue. Total in queue: 36 [2026-05-19 09:42:02] Added to queue. Total in queue: 37 [2026-05-19 09:42:02] Webhook received: Contact ID 34831 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+14165694753", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Feniquito", "full_name": "Cheryl Feniquito", "contact_id": "34831", "email": "cfeniquito@gmail.com", "orgname": "Prodigy Construction Inc.", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail not set up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-04-21", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-04-21", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 39516 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+15199936125", "retell_llm_dynamic_variables": { "first_name": "Diane", "last_name": "Tavares", "full_name": "Diane Tavares", "contact_id": "39516", "email": "dianelarocque75@gmail.com", "orgname": "D. T. Bookkeeping Solutions", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 15 - reached voicemail\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 38 [2026-05-19 09:42:02] Webhook received: Contact ID 30974 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+18774676851", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Zwart", "full_name": "Sharon Zwart", "contact_id": "30974", "email": "aszwart@telus.net", "orgname": "3P Learning Canada Limited", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week\n2026 May 13 - reached voicemail/IVR; no human contact\n2026 May 13 - reached voicemail/answering service (Arnold and Sharon).\n2026 May 15 - Reached voicemail at 3P Learning; office closed message; no human contact.\n2026 May 15 - Reached voicemail/answering system; names Arnold and Sharon mentioned.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Added to queue. Total in queue: 39 [2026-05-19 09:42:02] Added to queue. Total in queue: 40 [2026-05-19 09:42:02] Webhook received: Contact ID 40047 [2026-05-19 09:42:02] Webhook received: Contact ID 44529 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+16137701806", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Young", "full_name": "Kayla Young", "contact_id": "44529", "email": "kaylayoung944@gmail.com", "orgname": "Homebase Housing", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 15 reached voicemail for Kayla Young\n2026 May 15 reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 44526 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19253072117", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Messner", "full_name": "Anne Messner", "contact_id": "44526", "email": "anne.messner@hotmail.com", "orgname": "TriNet Canada Group Inc", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone: +19253072117\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone: +19253072117\n2026 May 14 - Reached voicemail; no contact answered.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 40214 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+15195768856", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Hergott", "full_name": "Bonnie Hergott", "contact_id": "40214", "email": "bonnie.hergott@gmail.com", "orgname": "YW Kitchener Waterloo", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail: YW Kitchener Waterloo\n2026 May 15 - reached voicemail for Bonnie Hergott; left message regarding past membership", "number_of_passed_courses": "4", "extension": "104", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 40166 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19056194328", "retell_llm_dynamic_variables": { "first_name": "Judy", "last_name": "Carter", "full_name": "Judy Carter", "contact_id": "40166", "email": "jvandenhoven@lear.com", "orgname": "Lear Corporation", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nSept 11 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 9356 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+14169153186", "retell_llm_dynamic_variables": { "first_name": "Atul", "last_name": "Sharma", "full_name": "Atul Sharma", "contact_id": "9356", "email": "atulsharma72@gmail.com", "orgname": "Gemilang North America Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail for Atul; left message.\n2026 May 15 - Reached voicemail; no live contact\n2026 May 15 - reached voicemail; asked to leave message.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 39197 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+14164592619", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Najjar", "full_name": "Carol Najjar", "contact_id": "39197", "email": "carolnajjar@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer\n2026 May 13 - Reached voicemail; no answer\n2026 May 15 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 39611 [2026-05-19 09:42:02] Webhook received: Contact ID 43766 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+16472921191", "retell_llm_dynamic_variables": { "first_name": "Jayshreeben", "last_name": "Patel", "full_name": "Jayshreeben Patel", "contact_id": "43766", "email": "jay3012shree@gmail.com", "orgname": "YCC # 213", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+12892192025", "retell_llm_dynamic_variables": { "first_name": "Renata", "last_name": "Giles", "full_name": "Renata Giles", "contact_id": "39611", "email": "gilesrenata27@gmail.com", "orgname": "Henry Schein", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\r\nrenewal corp\r\n21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 Not in the office\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 9526 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+16478780698", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Fung", "full_name": "Rebecca Fung", "contact_id": "9526", "email": "beccifung@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm Apr 10 2025 vm\r\nMay 6 2025 vm Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - reached voicemail; no message left\n2026 May 15 - reached voicemail, no contact\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 38785 [2026-05-19 09:42:02] Webhook received: Contact ID 40014 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+19059743009", "retell_llm_dynamic_variables": { "first_name": "Ewa", "last_name": "Antosz", "full_name": "Ewa Antosz", "contact_id": "38785", "email": "ewa.antosz@outlook.com", "orgname": "Clow Canada", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:02] Webhook received: Contact ID 39732 [2026-05-19 09:42:02] Webhook received: Contact ID 42132 [2026-05-19 09:42:02] Payload: { "from_number": "+14375242727", "to_number": "+16139043573", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Ashton", "full_name": "Christine Ashton", "contact_id": "42132", "email": "cashton88@gmail.com", "orgname": "National Defence", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left.\n2026 May 15 - Reached automated recording stating call cannot be completed; no human contact\n2026 May 15 - Reached voicemail; left message request", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:03] Webhook received: Contact ID 44513 [2026-05-19 09:42:03] Payload: { "from_number": "+14375242727", "to_number": "+17056901671", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Heaton", "full_name": "Andrea Heaton", "contact_id": "44513", "email": "alh72@live.ca", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call went to voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 14 - Reached voicemail; no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:03] Webhook received: Contact ID 40686 [2026-05-19 09:42:03] Payload: { "from_number": "+14375242727", "to_number": "+14043124345", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Williams", "full_name": "Danielle Williams", "contact_id": "40686", "email": "dwillpr@gmail.com", "orgname": "Stagwell Global", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "GA", "toronto_current_time": "2026-05-19T09:42:04-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:03] Webhook received: Contact ID 42754 [2026-05-19 09:42:03] Payload: { "from_number": "+14375242727", "to_number": "+14167582248", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Forrest", "full_name": "Connie Forrest", "contact_id": "42754", "email": "connie_forrest@dell.com", "orgname": "Dell Canada Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Number not in service\n2026-05-15 invalid phone destination, phone: +14167582248\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:04-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:08] Webhook received: Contact ID 39318 [2026-05-19 09:42:08] Webhook received: Contact ID 48329 [2026-05-19 09:42:08] Webhook received: Contact ID 49232 [2026-05-19 09:42:08] Payload: { "from_number": "+14375242727", "to_number": "+16478590513", "retell_llm_dynamic_variables": { "first_name": "Albino", "last_name": "Acosta", "full_name": "Albino Acosta", "contact_id": "49232", "email": "alvin_071375@yahoo.com", "orgname": "ALA FINANCIAL SERVICES INC.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered\n2026 May 14 - Reached voicemail not set up; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:08] Webhook received: Contact ID 48768 [2026-05-19 09:42:08] Webhook received: Contact ID 48908 [2026-05-19 09:42:08] Payload: { "from_number": "+14375242727", "to_number": "+14168264560", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Weeds", "full_name": "Cindy Weeds", "contact_id": "48908", "email": "cindywto@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail; contact said can't answer right now\n2026 May 15 - reached voicemail; Cindy not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:08] Webhook received: Contact ID 40580 [2026-05-19 09:42:08] Payload: { "from_number": "+14375242727", "to_number": "+16132761957", "retell_llm_dynamic_variables": { "first_name": "Mohammad", "last_name": "Khalil", "full_name": "Mohammad Khalil", "contact_id": "40580", "email": "info@fromzerotohero.ca", "orgname": "From Zero To Hero Inc.", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:08] Webhook received: Contact ID 39816 [2026-05-19 09:42:08] Payload: { "from_number": "+14375242727", "to_number": "+14389932243", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Lu", "full_name": "Ping Lu", "contact_id": "39816", "email": "aristlu@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.\n2026 May 13 - reached different person who said \"is Bing\" and not available; voicemail reached\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:08] Webhook received: Contact ID 41832 [2026-05-19 09:42:08] Payload: { "from_number": "+14375242727", "to_number": "+16133822149", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Johnston", "full_name": "Jeff Johnston", "contact_id": "41832", "email": "jeffjohnston0406@gmail.com", "orgname": "Town of Gananoque", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 call reached voicemail for Amanda Robinson in payroll department\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:09] Added to queue. Total in queue: 40 [2026-05-19 09:42:09] Webhook received: Contact ID 41834 [2026-05-19 09:42:09] Payload: { "from_number": "+14375242727", "to_number": "+15198822350", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Bullock", "full_name": "Julie Bullock", "contact_id": "41834", "email": "jbullock@petrolia.ca", "orgname": "Town of Petrolia", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 reached voicemail, no human contact\n2026 May 15 reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:09] Added to queue. Total in queue: 41 [2026-05-19 09:42:09] Webhook received: Contact ID 43717 [2026-05-19 09:42:09] Payload: { "from_number": "+14375242727", "to_number": "+14389957608", "retell_llm_dynamic_variables": { "first_name": "Jing", "last_name": "Wang", "full_name": "Jing Wang", "contact_id": "43717", "email": "jingwang2010@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 no answer\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-15 Dial no answer, phone: +14389957608", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:09] Added to queue. Total in queue: 42 [2026-05-19 09:42:09] Webhook received: Contact ID 30991 [2026-05-19 09:42:09] Added to queue. Total in queue: 43 [2026-05-19 09:42:09] Webhook received: Contact ID 47548 [2026-05-19 09:42:09] Payload: { "from_number": "+14375242727", "to_number": "+15197604687", "retell_llm_dynamic_variables": { "first_name": "Chuting", "last_name": "Liu", "full_name": "Chuting Liu", "contact_id": "47548", "email": "chutinbg.liu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:09] Webhook received: Contact ID 49552 [2026-05-19 09:42:09] Added to queue. Total in queue: 44 [2026-05-19 09:42:09] Added to queue. Total in queue: 45 [2026-05-19 09:42:09] Added to queue. Total in queue: 46 [2026-05-19 09:42:09] Added to queue. Total in queue: 47 [2026-05-19 09:42:09] Added to queue. Total in queue: 48 [2026-05-19 09:42:09] Added to queue. Total in queue: 49 [2026-05-19 09:42:09] Added to queue. Total in queue: 50 [2026-05-19 09:42:09] Added to queue. Total in queue: 51 [2026-05-19 09:42:09] Added to queue. Total in queue: 52 [2026-05-19 09:42:09] Added to queue. Total in queue: 53 [2026-05-19 09:42:09] Added to queue. Total in queue: 54 [2026-05-19 09:42:09] Added to queue. Total in queue: 55 [2026-05-19 09:42:09] Added to queue. Total in queue: 56 [2026-05-19 09:42:09] Added to queue. Total in queue: 57 [2026-05-19 09:42:10] Added to queue. Total in queue: 58 [2026-05-19 09:42:10] Added to queue. Total in queue: 59 [2026-05-19 09:42:10] Added to queue. Total in queue: 60 [2026-05-19 09:42:10] Added to queue. Total in queue: 61 [2026-05-19 09:42:10] Webhook received: Contact ID 44205 [2026-05-19 09:42:10] Payload: { "from_number": "+14375242727", "to_number": "+19056165363", "retell_llm_dynamic_variables": { "first_name": "Jean-Paul", "last_name": "Parise", "full_name": "Jean-Paul Parise", "contact_id": "44205", "email": "jpparise1@yahoo.ca", "orgname": "FirstOntario Credit Union", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:10] Added to queue. Total in queue: 62 [2026-05-19 09:42:10] Webhook received: Contact ID 37927 [2026-05-19 09:42:10] Webhook received: Contact ID 44141 [2026-05-19 09:42:10] Payload: { "from_number": "+14375242727", "to_number": "+19058908558", "retell_llm_dynamic_variables": { "first_name": "Anandha", "last_name": "Shivarajan", "full_name": "Anandha Shivarajan", "contact_id": "44141", "email": "ap.shivarajan@gmail.com", "orgname": "Pivotal Integrated HR Solutions", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:10] Added to queue. Total in queue: 63 [2026-05-19 09:42:10] Webhook received: Contact ID 48759 [2026-05-19 09:42:10] Payload: { "from_number": "+14375242727", "to_number": "+16135231430", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Clarke", "full_name": "Jennifer Clarke", "contact_id": "48759", "email": "j.clarke.88@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026-05-15 invalid phone destination, phone: +16135231430\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:10] Added to queue. Total in queue: 64 [2026-05-19 09:42:10] Webhook received: Contact ID 43390 [2026-05-19 09:42:10] Payload: { "from_number": "+14375242727", "to_number": "+19056303174", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Foster", "full_name": "Laura Foster", "contact_id": "43390", "email": "foster.lauralynn@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:10] Added to queue. Total in queue: 65 [2026-05-19 09:42:10] Webhook received: Contact ID 44505 [2026-05-19 09:42:10] Payload: { "from_number": "+14375242727", "to_number": "+19057318806", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Leung", "full_name": "Grace Leung", "contact_id": "44505", "email": "gracemiu@rogers.com", "orgname": "Richmond Hill Chinese Business Association", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-12-01", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-12-01", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:10] Added to queue. Total in queue: 66 [2026-05-19 09:42:10] Webhook received: Contact ID 47912 [2026-05-19 09:42:10] Webhook received: Contact ID 39448 [2026-05-19 09:42:10] Payload: { "from_number": "+14375242727", "to_number": "+19053393404", "retell_llm_dynamic_variables": { "first_name": "Amelia", "last_name": "Volante-Coore", "full_name": "Amelia Volante-Coore", "contact_id": "39448", "email": "acoore630@gmail.com", "orgname": "Romco Corp.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 9 2025 vm\n2026 May 12 call reached voicemail of Emilia Volante, no message left\n2026-05-12 Dial no answer, phone: +19052578068\n2026 May 14 - Reached Comfact IVR then voicemail mailbox 9055800825; no human contact.\n2026-05-14 Dial no answer, phone: +19052578068", "number_of_passed_courses": "4", "extension": "114", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:10] Added to queue. Total in queue: 67 [2026-05-19 09:42:11] Webhook received: Contact ID 49440 [2026-05-19 09:42:11] Payload: { "from_number": "+14375242727", "to_number": "+14163925045", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Banava", "full_name": "Eric Banava", "contact_id": "49440", "email": "eric.banava@gmail.com", "orgname": "City of Toronto", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 reached voicemail for Eric Panava\n2026 May 15 call reached voicemail after greeting", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:11] Added to queue. Total in queue: 68 [2026-05-19 09:42:11] Webhook received: Contact ID 49232 [2026-05-19 09:42:11] Payload: { "from_number": "+14375242727", "to_number": "+16478590513", "retell_llm_dynamic_variables": { "first_name": "Albino", "last_name": "Acosta", "full_name": "Albino Acosta", "contact_id": "49232", "email": "alvin_071375@yahoo.com", "orgname": "ALA FINANCIAL SERVICES INC.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered\n2026 May 14 - Reached voicemail not set up; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:11] Added to queue. Total in queue: 69 [2026-05-19 09:42:11] Webhook received: Contact ID 48717 [2026-05-19 09:42:11] Payload: { "from_number": "+14375242727", "to_number": "+14378366431", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:12-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:11] Added to queue. Total in queue: 70 [2026-05-19 09:42:12] Webhook received: Contact ID 47075 [2026-05-19 09:42:12] Webhook received: Contact ID 8967 [2026-05-19 09:42:12] Payload: { "from_number": "+14375242727", "to_number": "+16475221204", "retell_llm_dynamic_variables": { "first_name": "Alla", "last_name": "Galaxidas", "full_name": "Alla Galaxidas", "contact_id": "8967", "email": "allaprokhorova@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available\n2026 May 14 - reached voicemail / contact not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:13-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:12] Added to queue. Total in queue: 71 [2026-05-19 09:42:13] Webhook received: Contact ID 43784 [2026-05-19 09:42:13] Payload: { "from_number": "+14375242727", "to_number": "+16479479149", "retell_llm_dynamic_variables": { "first_name": "Rinko", "last_name": "Nagaishi", "full_name": "Rinko Nagaishi", "contact_id": "43784", "email": "colincona@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; contact said cannot come to phone", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:13-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:13] Added to queue. Total in queue: 72 [2026-05-19 09:42:13] Webhook received: Contact ID 40597 [2026-05-19 09:42:13] Payload: { "from_number": "+14375242727", "to_number": "+16474555730", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Abbott", "full_name": "Cathy Abbott", "contact_id": "40597", "email": "cathy.abbott@bsci.com", "orgname": "Boston Scientific ( Canada) Ltd.", "member_type": "PRO", "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - Reached voicemail, no live contact\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:14-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:42:13] Added to queue. Total in queue: 73 [2026-05-19 09:42:14] Webhook received: Contact ID 47884 [2026-05-19 09:52:01] Webhook received: Contact ID 48757 [2026-05-19 09:52:01] Payload: { "from_number": "+14375242727", "to_number": "+17097824885", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Jones", "full_name": "Stephanie Jones", "contact_id": "48757", "email": "steff.jones@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact with Stephanie\n2026 May 13 - reached uninitialized voicemail service; no message left\n2026 May 15 call reached uninitialized voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:01] Added to queue. Total in queue: 17 [2026-05-19 09:52:01] Webhook received: Contact ID 47462 [2026-05-19 09:52:01] Payload: { "from_number": "+14375242727", "to_number": "+17802964776", "retell_llm_dynamic_variables": { "first_name": "Marlena", "last_name": "McLean", "full_name": "Marlena McLean", "contact_id": "47462", "email": "marlena.m@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:01] Added to queue. Total in queue: 18 [2026-05-19 09:52:01] Webhook received: Contact ID 31032 [2026-05-19 09:52:01] Payload: { "from_number": "+14375242727", "to_number": "+15199942660", "retell_llm_dynamic_variables": { "first_name": "Kishan", "last_name": "Pandit", "full_name": "Kishan Pandit", "contact_id": "31032", "email": "kishan_pandit@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 Survey completed Send application plus she wants to know what she would need to do to get to maintain CPE hours.\r\n\r\nApril 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nLN / 21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 07 November VM\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:01] Added to queue. Total in queue: 19 [2026-05-19 09:52:01] Webhook received: Contact ID 31040 [2026-05-19 09:52:01] Payload: { "from_number": "+14375242727", "to_number": "+16478612544", "retell_llm_dynamic_variables": { "first_name": "Khushboo", "last_name": "Abhani", "full_name": "Khushboo Abhani", "contact_id": "31040", "email": "khushbooabhani@yahoo.com", "orgname": "GDE Grocery Delivery E-Services Canada Inc.and HelloFresh Canada", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 Not in payroll anymore but she will see if her will cover her membership later on\n2026 May 19 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:02] Webhook received: Contact ID 47462 [2026-05-19 09:52:02] Payload: { "from_number": "+14375242727", "to_number": "+17802964776", "retell_llm_dynamic_variables": { "first_name": "Marlena", "last_name": "McLean", "full_name": "Marlena McLean", "contact_id": "47462", "email": "marlena.m@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T09:52:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:02] Webhook received: Contact ID 47328 [2026-05-19 09:52:02] Payload: { "from_number": "+14375242727", "to_number": "+15192080401", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Kugler", "full_name": "David Kugler", "contact_id": "47328", "email": "kugler.dave@gmail.com", "orgname": "Waterloo District School Board", "member_type": "PRO", "bloc_notes_ac": "2026-05-19 invalid phone destination, phone: +14069081832", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:02] Webhook received: Contact ID 40199 [2026-05-19 09:52:02] Payload: { "from_number": "+14375242727", "to_number": "+15193188555", "retell_llm_dynamic_variables": { "first_name": "Kirsten", "last_name": "Kimber", "full_name": "Kirsten Kimber", "contact_id": "40199", "email": "kirstena@sympatico.ca", "orgname": "GHN Group Inc", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:03] Webhook received: Contact ID 38702 [2026-05-19 09:52:03] Payload: { "from_number": "+14375242727", "to_number": "+17093681966", "retell_llm_dynamic_variables": { "first_name": "Frances", "last_name": "Pendergast", "full_name": "Frances Pendergast", "contact_id": "38702", "email": "frances_pendergast@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail, no message left\n2026 May 15 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T08:37:00-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:03] Webhook received: Contact ID 31036 [2026-05-19 09:52:03] Payload: { "from_number": "+14375242727", "to_number": "+16476797850", "retell_llm_dynamic_variables": { "first_name": "Qi", "last_name": "Yang", "full_name": "Qi Yang", "contact_id": "31036", "email": "kellyqiyang@hotmail.com", "orgname": "Tire Guard Inc.", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:03] Webhook received: Contact ID 39591 [2026-05-19 09:52:03] Payload: { "from_number": "+14375242727", "to_number": "+16472152963", "retell_llm_dynamic_variables": { "first_name": "Kruti", "last_name": "Patel", "full_name": "Kruti Patel", "contact_id": "39591", "email": "krutibpatel@hotmail.com", "orgname": "Sun Gro Horticulture", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Call later in the evening.\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:07] Webhook received: Contact ID 31204 [2026-05-19 09:52:07] Payload: { "from_number": "+14375242727", "to_number": "+19053208786", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Kerr", "full_name": "Ashley Kerr", "contact_id": "31204", "email": "kerr.ashley@mail.com", "orgname": "Arcelormittal Dofasco", "member_type": "PRO", "bloc_notes_ac": "July 17 2025 she receives it ( no need for more emails )\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:07] Added to queue. Total in queue: 13 [2026-05-19 09:52:07] Added to queue. Total in queue: 14 [2026-05-19 09:52:07] Added to queue. Total in queue: 15 [2026-05-19 09:52:07] Added to queue. Total in queue: 16 [2026-05-19 09:52:07] Added to queue. Total in queue: 17 [2026-05-19 09:52:07] Added to queue. Total in queue: 18 [2026-05-19 09:52:07] Added to queue. Total in queue: 19 [2026-05-19 09:52:07] Added to queue. Total in queue: 20 [2026-05-19 09:52:08] Webhook received: Contact ID 43320 [2026-05-19 09:52:08] Payload: { "from_number": "+14375242727", "to_number": "+15199491295", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Frayne", "full_name": "Kim Frayne", "contact_id": "43320", "email": "kfrayne6@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 19 reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:08] Added to queue. Total in queue: 21 [2026-05-19 09:52:08] Webhook received: Contact ID 41813 [2026-05-19 09:52:08] Payload: { "from_number": "+14375242727", "to_number": "+14372172142", "retell_llm_dynamic_variables": { "first_name": "Adekunle", "last_name": "Alake", "full_name": "Adekunle Alake", "contact_id": "41813", "email": "kunle.alake@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm Sept 8 2025 vm\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:52:08] Added to queue. Total in queue: 22 [2026-05-19 09:57:05] Webhook received: Contact ID 31295 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+19058511710", "retell_llm_dynamic_variables": { "first_name": "Gurdev", "last_name": "Soora", "full_name": "Gurdev Soora", "contact_id": "31295", "email": "gsoora@hotmail.com", "orgname": "Hunt Design Associates Inc", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm June 17 2025 vm\r\nJune 19 2025 vm June 26 2025 vm\n2026 May 15 call reached voicemail not set up\n2026 May 15 call reached voicemail for Judy Preston, no contact with Gurdev.\n2026 May 19 call reached voicemail not set up", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Added to queue. Total in queue: 2 [2026-05-19 09:57:05] Webhook received: Contact ID 40198 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+14169571184", "retell_llm_dynamic_variables": { "first_name": "Junxia", "last_name": "Yu", "full_name": "Junxia Yu", "contact_id": "40198", "email": "alicia.yu@tehn.ca", "orgname": "Toronto East General Hospital", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026-05-12 invalid phone destination, phone: +14164696441\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14164696441\n2026 May 14 - reached voicemail, no answer\n2026-05-19 invalid phone destination, phone: +14164696441", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2026-06-30", "company_paid_thru": "2026-06-30", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Webhook received: Contact ID 38410 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+14168366851", "retell_llm_dynamic_variables": { "first_name": "Amedeo", "last_name": "Vidaic", "full_name": "Amedeo Vidaic", "contact_id": "38410", "email": "amedeo_ernie@hotmail.com", "orgname": "Acco Brands", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name Amedeo there\n2026-05-12 invalid phone destination, phone: +19053642777\n2026 May 12 reached voicemail for Amadeo Vedeich\n2026-05-14 invalid phone destination, phone: +19053642777\n2026 May 14 - Reached voicemail; no message left\n2026-05-19 invalid phone destination, phone: +19053642777", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Webhook received: Contact ID 38978 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+15194027796", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Leonard", "full_name": "Kevin Leonard", "contact_id": "38978", "email": "joel.leonard@ig.ca", "orgname": "IG Wealth Management", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 19 call reached voicemail of Joel Leonard", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Added to queue. Total in queue: 3 [2026-05-19 09:57:05] Added to queue. Total in queue: 4 [2026-05-19 09:57:05] Added to queue. Total in queue: 5 [2026-05-19 09:57:05] Webhook received: Contact ID 40200 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+19024453460", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Lai", "full_name": "Norman Lai", "contact_id": "40200", "email": "timetrialist@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 14 2025 line busy\n2026 May 11 call reached voicemail, no conversation.\n2026 May 13 - reached voicemail\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T08:42:03-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Added to queue. Total in queue: 6 [2026-05-19 09:57:05] Webhook received: Contact ID 39547 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+14168459096", "retell_llm_dynamic_variables": { "first_name": "Elena", "last_name": "Doronina", "full_name": "Elena Doronina", "contact_id": "39547", "email": "edoronina444@gmail.com", "orgname": "Elena Doronina/SEG Business Services", "member_type": "PRO", "bloc_notes_ac": "June 26 2025 completed\n2026 May 15 call reached voicemail immediately after greeting\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no conversation.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Added to queue. Total in queue: 7 [2026-05-19 09:57:05] Webhook received: Contact ID 33537 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+17057946652", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Thompson", "full_name": "Jacqueline Thompson", "contact_id": "33537", "email": "jackie.thompson@barrie.ca", "orgname": "City of Barrie", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 No answer\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 15 call reached voicemail for Jackie Thompson who is on vacation until October 16.\n2026 May 15 call reached voicemail\n2026 May 19 reached voicemail for Jackie Thompson who is on vacation until Oct 16", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Added to queue. Total in queue: 8 [2026-05-19 09:57:05] Webhook received: Contact ID 41781 [2026-05-19 09:57:05] Payload: { "from_number": "+14375242727", "to_number": "+15066635106", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Forest", "full_name": "Rebecca Forest", "contact_id": "41781", "email": "rebecca.forest31@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Sept 3 2025 vm\n2026 May 11 reached voicemail for Rebecca Forrest, no message left\n2026 May 13 - reached voicemail/greeting by Rebecca Flores; no renewal discussion.\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NB", "toronto_current_time": "2026-05-19T08:42:03-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:05] Added to queue. Total in queue: 9 [2026-05-19 09:57:06] Webhook received: Contact ID 17344 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+14168330074", "retell_llm_dynamic_variables": { "first_name": "Devina", "last_name": "Sookhoo", "full_name": "Devina Sookhoo", "contact_id": "17344", "email": "devina.sookhoo@versacold.com", "orgname": "Versacold Logistics", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n01 April 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 call back- called back no answer\n2026-05-15 Dial no answer, phone: +16474277434\n2026 May 15 reached voicemail, no conversation\n2026-05-19 Dial no answer, phone: +16474277434", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 10 [2026-05-19 09:57:06] Webhook received: Contact ID 38680 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+15197226313", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available\n2026 May 15 - reached voicemail; no contact answered.\n2026 May 19 call reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 11 [2026-05-19 09:57:06] Webhook received: Contact ID 33422 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16476713380", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Atienza", "full_name": "Marjorie Atienza", "contact_id": "33422", "email": "atienza.marjorie08@gmail.com", "orgname": "HireValues Ltd", "member_type": "PRO", "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 12 [2026-05-19 09:57:06] Webhook received: Contact ID 40088 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+19054957278", "retell_llm_dynamic_variables": { "first_name": "Amancia", "last_name": "Flores", "full_name": "Amancia Flores", "contact_id": "40088", "email": "amanciaflores@gmail.com", "orgname": "DHL - Global Business Service", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 voicemail reached, no contact made\n2026 May 14 - reached voicemail for Nancy Flores; no message left\n2026 May 14 - Reached voicemail at +19054957278; no contact\n2026 May 19 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 13 [2026-05-19 09:57:06] Webhook received: Contact ID 38713 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+14166221934", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Berry", "full_name": "Deborah Berry", "contact_id": "38713", "email": "deborah.berry@tranetechnologies.com", "orgname": "Trane Technologies", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 line busy\n2026-05-15 Dial no answer, phone: +14168472824\n2026 May 15 voicemail reached, no human answer\n2026-05-19 Dial no answer, phone: +14168472824", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 14 [2026-05-19 09:57:06] Webhook received: Contact ID 9840 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16475239139", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Beleskey", "full_name": "Catherine Beleskey", "contact_id": "9840", "email": "cathysmyth2017@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office\n2026 May 15 - reached voicemail, no human answered\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 15 [2026-05-19 09:57:06] Webhook received: Contact ID 47426 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16477602149", "retell_llm_dynamic_variables": { "first_name": "Chunrong", "last_name": "Zhang", "full_name": "Chunrong Zhang", "contact_id": "47426", "email": "amy841124@hotmail.com", "orgname": "Jason's Dairy Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026-05-12 dial busy, phone: +18005057808\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone: +18005057808\n2026 May 14 - Reached voicemail, call forwarded\n2026-05-19 dial busy, phone: +18005057808", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 16 [2026-05-19 09:57:06] Webhook received: Contact ID 38261 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16473284101", "retell_llm_dynamic_variables": { "first_name": "Annu", "last_name": "Sira", "full_name": "Annu Sira", "contact_id": "38261", "email": "annusira@gmail.com", "orgname": "Baffinland Iron Mines", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 17 [2026-05-19 09:57:06] Webhook received: Contact ID 38680 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+15197226313", "retell_llm_dynamic_variables": { "first_name": "Belal", "last_name": "Refai", "full_name": "Belal Refai", "contact_id": "38680", "email": "belalrefai@outlook.com", "orgname": "BWXT Canada Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available\n2026 May 15 - reached voicemail; no contact answered.\n2026 May 19 call reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:57:07-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 18 [2026-05-19 09:57:06] Webhook received: Contact ID 10198 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16138942349", "retell_llm_dynamic_variables": { "first_name": "Myrna", "last_name": "Mcnaughtan", "full_name": "Myrna Mcnaughtan", "contact_id": "10198", "email": "cotestgeorge@hotmail.com", "orgname": "Wabano Centre for Aboriginal Health", "member_type": "PRO", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 15 - Call went to voicemail, no message left.\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 19 [2026-05-19 09:57:06] Webhook received: Contact ID 33563 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+12267535722", "retell_llm_dynamic_variables": { "first_name": "Yin", "last_name": "Wang", "full_name": "Yin Wang", "contact_id": "33563", "email": "ivywangca12@gmail.com", "orgname": "Rapid Novor Inc.", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 15 voicemail reached, no contact made\n2026 May 15 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-03-31", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-31", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 20 [2026-05-19 09:57:06] Webhook received: Contact ID 38447 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16133027313", "retell_llm_dynamic_variables": { "first_name": "Beverly", "last_name": "Oattes", "full_name": "Beverly Oattes", "contact_id": "38447", "email": "beverlyoattes@hotmail.com", "orgname": "Arnprior Family Health Team", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Survey completed She said she would have kept her membership as a retired person and did not have to pay fees or keep up her credits because professional development seminars and webinars are costly.\n2026 May 13 - Reached Beverly; she was at work and requested callback\n2026 May 15 call reached Beth instead of Beverly, no renewal discussion\n2026 May 15 voicemail reached, contact identified as Bev\n2026 May 19 voicemail reached, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 21 [2026-05-19 09:57:06] Webhook received: Contact ID 44512 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+12898012199", "retell_llm_dynamic_variables": { "first_name": "Dragana", "last_name": "Ilic", "full_name": "Dragana Ilic", "contact_id": "44512", "email": "gaga0407@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 22 [2026-05-19 09:57:06] Webhook received: Contact ID 40649 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+16479160387", "retell_llm_dynamic_variables": { "first_name": "Azeem", "last_name": "Malik", "full_name": "Azeem Malik", "contact_id": "40649", "email": "bata.azeem@gmail.com", "orgname": "Town of Whitby", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 23 [2026-05-19 09:57:06] Webhook received: Contact ID 38009 [2026-05-19 09:57:06] Payload: { "from_number": "+14375242727", "to_number": "+14074452716", "retell_llm_dynamic_variables": { "first_name": "Catalina", "last_name": "Mototolea", "full_name": "Catalina Mototolea", "contact_id": "38009", "email": "catalinamototolea@gmail.com", "orgname": "Saba Software (Canada) Inc", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone: +16139124743\n2026-05-13 Dial no answer, phone: +14074452716\n2026-05-15 dial busy, phone: +16139124743\n2026-05-15 Dial no answer, phone: +14074452716\n2026-05-19 dial busy, phone: +16139124743", "number_of_passed_courses": "4", "extension": "0", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:06] Added to queue. Total in queue: 24 [2026-05-19 09:57:07] Webhook received: Contact ID 8937 [2026-05-19 09:57:07] Payload: { "from_number": "+14375242727", "to_number": "+16476865872", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Trino", "full_name": "Alice Trino", "contact_id": "8937", "email": "alicejdt@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm\r\nMar 18 2025 survey completed\n2026 May 12 callback scheduled for after 6 PM\n2026 May 12 - Reached voicemail for Alice Trino; left instruction to reply after tone\n2026 May 12 - Reached uninitialized voicemail service, no message left\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; asked for Alice, left message prompt\n2026 May 19 call reached uninitialized voicemail service, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:07] Added to queue. Total in queue: 25 [2026-05-19 09:57:07] Webhook received: Contact ID 40676 [2026-05-19 09:57:07] Payload: { "from_number": "+14375242727", "to_number": "+17055076848", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Porteous", "full_name": "Jodi Porteous", "contact_id": "40676", "email": "jporteous@waubetek.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 voicemail reached, no contact made\n2026 May 19 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 09:57:07] Added to queue. Total in queue: 26 [2026-05-19 10:02:00] Webhook received: Contact ID 44205 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+19056165363", "retell_llm_dynamic_variables": { "first_name": "Jean-Paul", "last_name": "Parise", "full_name": "Jean-Paul Parise", "contact_id": "44205", "email": "jpparise1@yahoo.ca", "orgname": "FirstOntario Credit Union", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 5 [2026-05-19 10:02:00] Webhook received: Contact ID 44513 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+17056901671", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Heaton", "full_name": "Andrea Heaton", "contact_id": "44513", "email": "alh72@live.ca", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call went to voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 6 [2026-05-19 10:02:00] Webhook received: Contact ID 44526 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+14164640909", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Messner", "full_name": "Anne Messner", "contact_id": "44526", "email": "anne.messner@hotmail.com", "orgname": "TriNet Canada Group Inc", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone: +19253072117\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone: +19253072117\n2026 May 14 - Reached voicemail; no contact answered.\n2026-05-19 dial busy, phone: +19253072117", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 7 [2026-05-19 10:02:00] Webhook received: Contact ID 9526 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+16478780698", "retell_llm_dynamic_variables": { "first_name": "Rebecca", "last_name": "Fung", "full_name": "Rebecca Fung", "contact_id": "9526", "email": "beccifung@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm Apr 10 2025 vm\r\nMay 6 2025 vm Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - reached voicemail; no message left\n2026 May 15 - reached voicemail, no contact\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 8 [2026-05-19 10:02:00] Webhook received: Contact ID 40580 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+16132761957", "retell_llm_dynamic_variables": { "first_name": "Mohammad", "last_name": "Khalil", "full_name": "Mohammad Khalil", "contact_id": "40580", "email": "info@fromzerotohero.ca", "orgname": "From Zero To Hero Inc.", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 9 [2026-05-19 10:02:00] Webhook received: Contact ID 48908 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+14168264560", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Weeds", "full_name": "Cindy Weeds", "contact_id": "48908", "email": "cindywto@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail; contact said can't answer right now\n2026 May 15 - reached voicemail; Cindy not available\n2026 May 19 call reached voicemail, no contact with Cindy", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 10 [2026-05-19 10:02:00] Webhook received: Contact ID 40686 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+14043124345", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Williams", "full_name": "Danielle Williams", "contact_id": "40686", "email": "dwillpr@gmail.com", "orgname": "Stagwell Global", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "GA", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 11 [2026-05-19 10:02:00] Webhook received: Contact ID 44529 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+16137701806", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Young", "full_name": "Kayla Young", "contact_id": "44529", "email": "kaylayoung944@gmail.com", "orgname": "Homebase Housing", "member_type": "PRO", "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 15 reached voicemail for Kayla Young\n2026 May 15 reached voicemail\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 12 [2026-05-19 10:02:00] Webhook received: Contact ID 39387 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+16472612971", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Turner", "full_name": "Amanda Turner", "contact_id": "39387", "email": "amanda.turner@kwe.com", "orgname": "Kintetsu World Express Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 02 October 2025 Survey done but not all - she couldn't continue\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 13 [2026-05-19 10:02:00] Webhook received: Contact ID 39611 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+12892192025", "retell_llm_dynamic_variables": { "first_name": "Renata", "last_name": "Giles", "full_name": "Renata Giles", "contact_id": "39611", "email": "gilesrenata27@gmail.com", "orgname": "Henry Schein", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\r\nrenewal corp\r\n21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 Not in the office\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 14 [2026-05-19 10:02:00] Webhook received: Contact ID 47548 [2026-05-19 10:02:00] Payload: { "from_number": "+14375242727", "to_number": "+15197604687", "retell_llm_dynamic_variables": { "first_name": "Chuting", "last_name": "Liu", "full_name": "Chuting Liu", "contact_id": "47548", "email": "chutinbg.liu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:00] Added to queue. Total in queue: 15 [2026-05-19 10:02:01] Webhook received: Contact ID 43390 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+19056303174", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Foster", "full_name": "Laura Foster", "contact_id": "43390", "email": "foster.lauralynn@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 16 [2026-05-19 10:02:01] Webhook received: Contact ID 43717 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14389957608", "retell_llm_dynamic_variables": { "first_name": "Jing", "last_name": "Wang", "full_name": "Jing Wang", "contact_id": "43717", "email": "jingwang2010@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 no answer\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-19 Dial no answer, phone: +14389957608", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Webhook received: Contact ID 38785 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+16478868962", "retell_llm_dynamic_variables": { "first_name": "Ewa", "last_name": "Antosz", "full_name": "Ewa Antosz", "contact_id": "38785", "email": "ewa.antosz@outlook.com", "orgname": "Clow Canada", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 17 [2026-05-19 10:02:01] Added to queue. Total in queue: 18 [2026-05-19 10:02:01] Webhook received: Contact ID 38929 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+16472108584", "retell_llm_dynamic_variables": { "first_name": "Helene", "last_name": "Dorcine", "full_name": "Helene Dorcine", "contact_id": "38929", "email": "helene.dorcine@gmail.com", "orgname": "Osisko Mining", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-15 Dial no answer, phone: +14163638653\n2026 May 15 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +14163638653", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 19 [2026-05-19 10:02:01] Webhook received: Contact ID 41832 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+16135393209", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Johnston", "full_name": "Jeff Johnston", "contact_id": "41832", "email": "jeffjohnston0406@gmail.com", "orgname": "Town of Gananoque", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 call reached voicemail for Amanda Robinson in payroll department\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 reached voicemail of Amanda Robbins payroll administrator", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 20 [2026-05-19 10:02:01] Webhook received: Contact ID 49232 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14167522299", "retell_llm_dynamic_variables": { "first_name": "Albino", "last_name": "Acosta", "full_name": "Albino Acosta", "contact_id": "49232", "email": "alvin_071375@yahoo.com", "orgname": "ALA FINANCIAL SERVICES INC.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered\n2026 May 14 - Reached voicemail not set up; no human answered\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:12-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 21 [2026-05-19 10:02:01] Webhook received: Contact ID 41834 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+15193284327", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Bullock", "full_name": "Julie Bullock", "contact_id": "41834", "email": "jbullock@petrolia.ca", "orgname": "Town of Petrolia", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 reached voicemail, no human contact\n2026 May 15 reached voicemail, message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 22 [2026-05-19 10:02:01] Webhook received: Contact ID 43766 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14164397871", "retell_llm_dynamic_variables": { "first_name": "Jayshreeben", "last_name": "Patel", "full_name": "Jayshreeben Patel", "contact_id": "43766", "email": "jay3012shree@gmail.com", "orgname": "YCC # 213", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 reached voicemail, no contact available\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 23 [2026-05-19 10:02:01] Webhook received: Contact ID 34831 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14165038152", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Feniquito", "full_name": "Cheryl Feniquito", "contact_id": "34831", "email": "cfeniquito@gmail.com", "orgname": "Prodigy Construction Inc.", "member_type": "PRO", "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail not set up\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-04-21", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-04-21", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 24 [2026-05-19 10:02:01] Webhook received: Contact ID 44505 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+19052841828", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Leung", "full_name": "Grace Leung", "contact_id": "44505", "email": "gracemiu@rogers.com", "orgname": "Richmond Hill Chinese Business Association", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail.\n2026 May 19 call reached voicemail for Malcolm Richmond Hill and Chinese Business Associates", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-12-01", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-12-01", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 25 [2026-05-19 10:02:01] Webhook received: Contact ID 30974 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14032750919", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Zwart", "full_name": "Sharon Zwart", "contact_id": "30974", "email": "aszwart@telus.net", "orgname": "3P Learning Canada Limited", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week\n2026 May 13 - reached voicemail/IVR; no human contact\n2026 May 13 - reached voicemail/answering service (Arnold and Sharon).\n2026 May 15 - Reached voicemail at 3P Learning; office closed message; no human contact.\n2026 May 15 - Reached voicemail/answering system; names Arnold and Sharon mentioned.\n2026 May 19 call reached voicemail for 3P Learning finance department", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 26 [2026-05-19 10:02:01] Webhook received: Contact ID 42754 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+16132560014", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Forrest", "full_name": "Connie Forrest", "contact_id": "42754", "email": "connie_forrest@dell.com", "orgname": "Dell Canada Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Number not in service\n2026-05-15 invalid phone destination, phone: +14167582248\n2026 May 15 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 27 [2026-05-19 10:02:01] Webhook received: Contact ID 39197 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14164592619", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Najjar", "full_name": "Carol Najjar", "contact_id": "39197", "email": "carolnajjar@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer\n2026 May 13 - Reached voicemail; no answer\n2026 May 15 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 28 [2026-05-19 10:02:01] Webhook received: Contact ID 49232 [2026-05-19 10:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14167522299", "retell_llm_dynamic_variables": { "first_name": "Albino", "last_name": "Acosta", "full_name": "Albino Acosta", "contact_id": "49232", "email": "alvin_071375@yahoo.com", "orgname": "ALA FINANCIAL SERVICES INC.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered\n2026 May 14 - Reached voicemail not set up; no human answered\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:02:02-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:01] Added to queue. Total in queue: 29 [2026-05-19 10:02:02] Webhook received: Contact ID 39816 [2026-05-19 10:02:02] Payload: { "from_number": "+14375242727", "to_number": "+14389932243", "retell_llm_dynamic_variables": { "first_name": "Ping", "last_name": "Lu", "full_name": "Ping Lu", "contact_id": "39816", "email": "aristlu@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.\n2026 May 13 - reached different person who said \"is Bing\" and not available; voicemail reached\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:02] Added to queue. Total in queue: 30 [2026-05-19 10:02:02] Webhook received: Contact ID 9356 [2026-05-19 10:02:02] Payload: { "from_number": "+14375242727", "to_number": "+15199458622", "retell_llm_dynamic_variables": { "first_name": "Atul", "last_name": "Sharma", "full_name": "Atul Sharma", "contact_id": "9356", "email": "atulsharma72@gmail.com", "orgname": "Gemilang North America Ltd.", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail for Atul; left message.\n2026 May 15 - Reached voicemail; no live contact\n2026 May 15 - reached voicemail; asked to leave message.\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:02] Added to queue. Total in queue: 31 [2026-05-19 10:02:02] Webhook received: Contact ID 48759 [2026-05-19 10:02:02] Payload: { "from_number": "+14375242727", "to_number": "+16133017959", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Clarke", "full_name": "Jennifer Clarke", "contact_id": "48759", "email": "j.clarke.88@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026-05-15 invalid phone destination, phone: +16135231430\n2026 May 15 call reached voicemail, no contact made\n2026-05-19 invalid phone destination, phone: +16135231430", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:02] Webhook received: Contact ID 40214 [2026-05-19 10:02:02] Payload: { "from_number": "+14375242727", "to_number": "+15193865250", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Hergott", "full_name": "Bonnie Hergott", "contact_id": "40214", "email": "bonnie.hergott@gmail.com", "orgname": "YW Kitchener Waterloo", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail: YW Kitchener Waterloo\n2026 May 15 - reached voicemail for Bonnie Hergott; left message regarding past membership\n2026 May 19 voicemail reached at YW Kitchener Waterloo", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:02:10] Added to queue. Total in queue: 29 [2026-05-19 10:02:10] Added to queue. Total in queue: 30 [2026-05-19 10:07:01] Webhook received: Contact ID 49440 [2026-05-19 10:07:01] Payload: { "from_number": "+14375242727", "to_number": "+16476755724", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Banava", "full_name": "Eric Banava", "contact_id": "49440", "email": "eric.banava@gmail.com", "orgname": "City of Toronto", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 reached voicemail for Eric Panava\n2026 May 15 call reached voicemail after greeting\n2026 May 19 call reached voicemail for Eric Vanava", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:01] Added to queue. Total in queue: 2 [2026-05-19 10:07:02] Webhook received: Contact ID 40597 [2026-05-19 10:07:02] Payload: { "from_number": "+14375242727", "to_number": "+14165296442", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Abbott", "full_name": "Cathy Abbott", "contact_id": "40597", "email": "cathy.abbott@bsci.com", "orgname": "Boston Scientific ( Canada) Ltd.", "member_type": "PRO", "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - Reached voicemail, no live contact\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:14-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:02] Added to queue. Total in queue: 3 [2026-05-19 10:07:02] Webhook received: Contact ID 8967 [2026-05-19 10:07:02] Payload: { "from_number": "+14375242727", "to_number": "+16475221204", "retell_llm_dynamic_variables": { "first_name": "Alla", "last_name": "Galaxidas", "full_name": "Alla Galaxidas", "contact_id": "8967", "email": "allaprokhorova@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available\n2026 May 14 - reached voicemail / contact not available\n2026 May 19 call reached voicemail, no contact with Alla", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:13-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:02] Added to queue. Total in queue: 4 [2026-05-19 10:07:02] Webhook received: Contact ID 39448 [2026-05-19 10:07:02] Payload: { "from_number": "+14375242727", "to_number": "+19052578068", "retell_llm_dynamic_variables": { "first_name": "Amelia", "last_name": "Volante-Coore", "full_name": "Amelia Volante-Coore", "contact_id": "39448", "email": "acoore630@gmail.com", "orgname": "Romco Corp.", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nSept 9 2025 vm\n2026 May 12 call reached voicemail of Emilia Volante, no message left\n2026-05-12 Dial no answer, phone: +19052578068\n2026 May 14 - Reached Comfact IVR then voicemail mailbox 9055800825; no human contact.\n2026-05-14 Dial no answer, phone: +19052578068\n2026 May 19 call reached voicemail for Emilia Volante, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:02] Added to queue. Total in queue: 5 [2026-05-19 10:07:03] Webhook received: Contact ID 43784 [2026-05-19 10:07:03] Payload: { "from_number": "+14375242727", "to_number": "+16479479149", "retell_llm_dynamic_variables": { "first_name": "Rinko", "last_name": "Nagaishi", "full_name": "Rinko Nagaishi", "contact_id": "43784", "email": "colincona@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; contact said cannot come to phone\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:13-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:03] Webhook received: Contact ID 48717 [2026-05-19 10:07:03] Payload: { "from_number": "+14375242727", "to_number": "+14162869254", "retell_llm_dynamic_variables": { "first_name": "Anjali", "last_name": "Borkhataria", "full_name": "Anjali Borkhataria", "contact_id": "48717", "email": "borkhataria.anjali@gmail.com", "orgname": "American Express", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:12-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:03] Webhook received: Contact ID 44141 [2026-05-19 10:07:03] Payload: { "from_number": "+14375242727", "to_number": "+16478768281", "retell_llm_dynamic_variables": { "first_name": "Anandha", "last_name": "Shivarajan", "full_name": "Anandha Shivarajan", "contact_id": "44141", "email": "ap.shivarajan@gmail.com", "orgname": "Pivotal Integrated HR Solutions", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.\n2026 May 19 call reached voicemail for Gaby Kaje", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:07:06] Added to queue. Total in queue: 6 [2026-05-19 10:07:06] Added to queue. Total in queue: 7 [2026-05-19 10:07:06] Added to queue. Total in queue: 8 [2026-05-19 10:12:01] Webhook received: Contact ID 39914 [2026-05-19 10:12:08] Webhook received: Contact ID 38352 [2026-05-19 10:12:08] Payload: { "from_number": "+14375242727", "to_number": "+19024248674", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.\n2026 May 15 - Reached Invest Nova Scotia IVR, unable to locate extension, operator unavailable", "number_of_passed_courses": "0", "extension": "1137", "province": "NS", "toronto_current_time": "2026-05-19T10:12:08-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:12:08] Added to queue. Total in queue: 2 [2026-05-19 10:27:04] Webhook received: Contact ID 38352 [2026-05-19 10:27:04] Payload: { "from_number": "+14375242727", "to_number": "+19024620395", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Stevens-Layden", "full_name": "Dawn Stevens-Layden", "contact_id": "38352", "email": "dawn.stevens@investnovascotia.ca", "orgname": "Invest Nova Scotia", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.\n2026 May 15 - Reached Invest Nova Scotia IVR, unable to locate extension, operator unavailable\n2026 May 19 call reached voicemail at Invest Nova Scotia.", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T10:12:08-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:27:04] Added to queue. Total in queue: 2 [2026-05-19 10:51:57] Webhook received: Contact ID 41806 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+15193788662", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Speer", "full_name": "Lindsay Speer", "contact_id": "41806", "email": "lindsayspeer@hotmail.com", "orgname": "Wilson Corp.", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 2 [2026-05-19 10:51:57] Webhook received: Contact ID 39928 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+17057352109", "retell_llm_dynamic_variables": { "first_name": "Lillian", "last_name": "Mei", "full_name": "Lillian Mei", "contact_id": "39928", "email": "lillian.mei@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 Survey completed She is not working at the moment.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 3 [2026-05-19 10:51:57] Webhook received: Contact ID 42790 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+15194714300", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Norton", "full_name": "Laura Norton", "contact_id": "42790", "email": "lauranorton23@gmail.com", "orgname": "London Children's Connection", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 survey completed - she didn't renew because the price went up so high", "number_of_passed_courses": "4", "extension": "228", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 4 [2026-05-19 10:51:57] Webhook received: Contact ID 39565 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+19052388058", "retell_llm_dynamic_variables": { "first_name": "Leila", "last_name": "Lahouel", "full_name": "Leila Lahouel", "contact_id": "39565", "email": "leila.benlahouel@mosaic.com", "orgname": "Mosaic Sales Solutions", "member_type": "PRO", "bloc_notes_ac": "JUne 26 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-08-31", "company_paid_thru": "2026-08-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 5 [2026-05-19 10:51:57] Webhook received: Contact ID 34910 [2026-05-19 10:51:57] Webhook received: Contact ID 37758 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+17057352344", "retell_llm_dynamic_variables": { "first_name": "Luciana", "last_name": "Mesquita", "full_name": "Luciana Mesquita", "contact_id": "34910", "email": "lbatistuta29@gmail.com", "orgname": "BMG Glass + Aluminum", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "248", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 6 [2026-05-19 10:51:57] Webhook received: Contact ID 38846 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+15196520211", "retell_llm_dynamic_variables": { "first_name": "Yinet", "last_name": "Guerra", "full_name": "Yinet Guerra", "contact_id": "38846", "email": "leonrosado82@hotmail.com", "orgname": "Polar Imaging Inc", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 spoke to Debbie *( she is the new payroll person) she is o=not interested in any membership", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 7 [2026-05-19 10:51:57] Webhook received: Contact ID 39339 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+16478024548", "retell_llm_dynamic_variables": { "first_name": "Leanne", "last_name": "Myers", "full_name": "Leanne Myers", "contact_id": "39339", "email": "leannemyers@rogers.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 8 [2026-05-19 10:51:57] Webhook received: Contact ID 39991 [2026-05-19 10:51:57] Webhook received: Contact ID 40660 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+19057492667", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Simpson", "full_name": "Laurie Simpson", "contact_id": "40660", "email": "lauriesimpson30@gmail.com", "orgname": "L. Simpson Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 9 [2026-05-19 10:51:57] Webhook received: Contact ID 33571 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+15149743585", "retell_llm_dynamic_variables": { "first_name": "Lisbety", "last_name": "Peralta", "full_name": "Lisbety Peralta", "contact_id": "33571", "email": "lartiles.peralta@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 10 [2026-05-19 10:51:57] Webhook received: Contact ID 31002 [2026-05-19 10:51:57] Payload: { "from_number": "+14375242727", "to_number": "+15197507206", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Geikie", "full_name": "Linda Geikie", "contact_id": "31002", "email": "lindageikie3333@hotmail.com", "orgname": "Hartmann US Inc.", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 Linda Geikie no longer there", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:57] Added to queue. Total in queue: 11 [2026-05-19 10:51:58] Webhook received: Contact ID 39717 [2026-05-19 10:51:58] Payload: { "from_number": "+14375242727", "to_number": "+15198241010", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Doxtater", "full_name": "Lindsay Doxtater", "contact_id": "39717", "email": "lindsay.doxtater@gmail.com", "orgname": "Homewood Health Centre", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 9 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:58] Added to queue. Total in queue: 12 [2026-05-19 10:51:58] Webhook received: Contact ID 40641 [2026-05-19 10:51:58] Payload: { "from_number": "+14375242727", "to_number": "+19057281421", "retell_llm_dynamic_variables": { "first_name": "Stephane", "last_name": "Noundou", "full_name": "Stephane Noundou", "contact_id": "40641", "email": "leunkeustephane@yahoo.fr", "orgname": "Les Lucioles Inc.", "member_type": "PRO", "bloc_notes_ac": "Travail de la maison, mauvais num\u00e9ro", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:58] Added to queue. Total in queue: 13 [2026-05-19 10:51:58] Webhook received: Contact ID 43319 [2026-05-19 10:51:58] Payload: { "from_number": "+14375242727", "to_number": "+19054273044", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Coles", "full_name": "Lesley Coles", "contact_id": "43319", "email": "lesleyacoles@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Did only part of the survey - she had to go to the doctor plus she is retiring soon - didn't want to continue the survey", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:58] Added to queue. Total in queue: 14 [2026-05-19 10:51:58] Webhook received: Contact ID 41812 [2026-05-19 10:51:58] Payload: { "from_number": "+14375242727", "to_number": "+16479780534", "retell_llm_dynamic_variables": { "first_name": "Lani", "last_name": "Bolivar", "full_name": "Lani Bolivar", "contact_id": "41812", "email": "lani_db05@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:58] Added to queue. Total in queue: 15 [2026-05-19 10:51:58] Webhook received: Contact ID 40979 [2026-05-19 10:51:58] Payload: { "from_number": "+14375242727", "to_number": "+14169539993", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "James", "full_name": "Laura James", "contact_id": "40979", "email": "laura.james7@hotmail.com", "orgname": "LNK Solutions", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:58] Added to queue. Total in queue: 16 [2026-05-19 10:51:58] Webhook received: Contact ID 48675 [2026-05-19 10:51:58] Webhook received: Contact ID 44296 [2026-05-19 10:51:58] Payload: { "from_number": "+14375242727", "to_number": "+14162361163", "retell_llm_dynamic_variables": { "first_name": "Larissa", "last_name": "Feshtchenko", "full_name": "Larissa Feshtchenko", "contact_id": "44296", "email": "larisa.fesh@gmail.com", "orgname": "Pure Foods Meat Solutions Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "215", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:51:58] Added to queue. Total in queue: 17 [2026-05-19 10:51:59] Webhook received: Contact ID 40085 [2026-05-19 10:57:02] Webhook received: Contact ID 40014 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+17056917827", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Dane", "full_name": "Kayla Dane", "contact_id": "40014", "email": "kayladane@live.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 busy call back\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Webhook received: Contact ID 40047 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+16478364588", "retell_llm_dynamic_variables": { "first_name": "Bo", "last_name": "Yu", "full_name": "Bo Yu", "contact_id": "40047", "email": "bonniecnca@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\n2026 May 13 - Reached voicemail, no human answer\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 2 [2026-05-19 10:57:02] Added to queue. Total in queue: 3 [2026-05-19 10:57:02] Webhook received: Contact ID 48329 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14167166765", "retell_llm_dynamic_variables": { "first_name": "Geethika", "last_name": "Silva", "full_name": "Geethika Silva", "contact_id": "48329", "email": "geethika_sa@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 4 [2026-05-19 10:57:02] Webhook received: Contact ID 49552 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14168192415", "retell_llm_dynamic_variables": { "first_name": "Dianne", "last_name": "Holt", "full_name": "Dianne Holt", "contact_id": "49552", "email": "diannepeter.holt@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 5 [2026-05-19 10:57:02] Webhook received: Contact ID 47010 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+17058222115", "retell_llm_dynamic_variables": { "first_name": "Candice", "last_name": "Provincial", "full_name": "Candice Provincial", "contact_id": "47010", "email": "candicealicep@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached voicemail, no human answer\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 6 [2026-05-19 10:57:02] Webhook received: Contact ID 39188 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+12269884999", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Rabe", "full_name": "Denise Rabe", "contact_id": "39188", "email": "auntiedeedee@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\n2026-05-13 Dial no answer, phone: +12269884999\n2026-05-15 Dial no answer, phone: +12269884999", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-01-09", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-01-09", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 7 [2026-05-19 10:57:02] Webhook received: Contact ID 39368 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+16472178411", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barron", "full_name": "Amy Barron", "contact_id": "39368", "email": "a_barron2590@hotmail.com", "orgname": "Conmed Canada", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 She said she is still a member, she said she completed all the forms to pause membership while she is on maternity leave.\n2026 May 13 - Reached voicemail; no human contact\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-01-01", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 8 [2026-05-19 10:57:02] Webhook received: Contact ID 30991 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14168193171", "retell_llm_dynamic_variables": { "first_name": "Desiree", "last_name": "Smith", "full_name": "Desiree Smith", "contact_id": "30991", "email": "jesushealeth@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:10-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 9 [2026-05-19 10:57:02] Webhook received: Contact ID 38926 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14168873703", "retell_llm_dynamic_variables": { "first_name": "Le", "last_name": "Lieu", "full_name": "Le Lieu", "contact_id": "38926", "email": "julie.lp.lieu@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026-05-15 Dial no answer, phone: +14168873703", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 10 [2026-05-19 10:57:02] Webhook received: Contact ID 37979 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+12892440704", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Bell", "full_name": "Elizabeth Bell", "contact_id": "37979", "email": "gregandliz.bell@gmail.com", "orgname": "IntouchCX", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\n2026 May 15 reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 11 [2026-05-19 10:57:02] Webhook received: Contact ID 39861 [2026-05-19 10:57:02] Payload: { "from_number": "+14375242727", "to_number": "+16475596065", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Eleftheriadis", "full_name": "Steven Eleftheriadis", "contact_id": "39861", "email": "imulysses999@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:02] Added to queue. Total in queue: 12 [2026-05-19 10:57:03] Webhook received: Contact ID 31055 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14168188742", "retell_llm_dynamic_variables": { "first_name": "Hui", "last_name": "Liu", "full_name": "Hui Liu", "contact_id": "31055", "email": "cindyliu321@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 No answer\n2026-05-15 dial busy, phone: +14168188742", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 13 [2026-05-19 10:57:03] Webhook received: Contact ID 40063 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+17053510030", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Potter, PCP", "full_name": "Donna Potter, PCP", "contact_id": "40063", "email": "dpotter@firstaffiliated.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\n2026 May 15 voicemail reached, no conversation", "number_of_passed_courses": "", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-02-05", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2024-02-05", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 14 [2026-05-19 10:57:03] Webhook received: Contact ID 39406 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14165873221", "retell_llm_dynamic_variables": { "first_name": "Fiona", "last_name": "Thomas-Smith", "full_name": "Fiona Thomas-Smith", "contact_id": "39406", "email": "fionathomassmith@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\n2026 May 15 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "NS", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 15 [2026-05-19 10:57:03] Webhook received: Contact ID 37927 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+15195751072", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Hancock", "full_name": "Dana Hancock", "contact_id": "37927", "email": "hancockd9@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 16 [2026-05-19 10:57:03] Webhook received: Contact ID 39647 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14169030119", "retell_llm_dynamic_variables": { "first_name": "Ngan", "last_name": "Chiu", "full_name": "Ngan Chiu", "contact_id": "39647", "email": "echiu_119@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 vm\n2026 May 15 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 17 [2026-05-19 10:57:03] Webhook received: Contact ID 38482 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+19053879913", "retell_llm_dynamic_variables": { "first_name": "Gloria", "last_name": "Osei-Appiahene", "full_name": "Gloria Osei-Appiahene", "contact_id": "38482", "email": "gloria_osei@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\n2026 May 15 call reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 18 [2026-05-19 10:57:03] Webhook received: Contact ID 47912 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+15879869008", "retell_llm_dynamic_variables": { "first_name": "Annette", "last_name": "McCallum", "full_name": "Annette McCallum", "contact_id": "47912", "email": "abmccallum@outlook.com", "orgname": "Converge Condo Management", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:11-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 19 [2026-05-19 10:57:03] Webhook received: Contact ID 39732 [2026-05-19 10:57:03] Payload: { "from_number": "+14375242727", "to_number": "+19057815723", "retell_llm_dynamic_variables": { "first_name": "Georgette", "last_name": "Gahunia", "full_name": "Georgette Gahunia", "contact_id": "39732", "email": "ggahunia2005@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\n2026-05-15 Dial no answer, phone: +19057815723", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:03-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:03] Added to queue. Total in queue: 20 [2026-05-19 10:57:04] Webhook received: Contact ID 48768 [2026-05-19 10:57:04] Payload: { "from_number": "+14375242727", "to_number": "+16476099861", "retell_llm_dynamic_variables": { "first_name": "Christopher", "last_name": "McHugh", "full_name": "Christopher McHugh", "contact_id": "48768", "email": "chrissmchugh@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 voicemail reached for Chris McHugh", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:09-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:04] Added to queue. Total in queue: 21 [2026-05-19 10:57:04] Webhook received: Contact ID 39048 [2026-05-19 10:57:04] Payload: { "from_number": "+14375242727", "to_number": "+16137971015", "retell_llm_dynamic_variables": { "first_name": "Grace", "last_name": "Gabe", "full_name": "Grace Gabe", "contact_id": "39048", "email": "gracie.gabe@outlook.com", "orgname": "NDHQ", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\n2026 May 15 contact answered but requested callback in 45 minutes\n2026 May 15 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:01-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:04] Added to queue. Total in queue: 22 [2026-05-19 10:57:04] Webhook received: Contact ID 47075 [2026-05-19 10:57:04] Payload: { "from_number": "+14375242727", "to_number": "+15198041536", "retell_llm_dynamic_variables": { "first_name": "Qiao", "last_name": "Zhang", "full_name": "Qiao Zhang", "contact_id": "47075", "email": "cathyzhangqz@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:12-04:00", "called_by": "", "cancel_date": "2026-01-06", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2026-01-06", "the_withdrawal_duration": "4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:04] Added to queue. Total in queue: 23 [2026-05-19 10:57:04] Webhook received: Contact ID 39318 [2026-05-19 10:57:04] Payload: { "from_number": "+14375242727", "to_number": "+16138020996", "retell_llm_dynamic_variables": { "first_name": "Kaillee", "last_name": "MacDonald", "full_name": "Kaillee MacDonald", "contact_id": "39318", "email": "kaillee_83@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\n2026 May 15 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:08-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:04] Added to queue. Total in queue: 24 [2026-05-19 10:57:04] Webhook received: Contact ID 47884 [2026-05-19 10:57:04] Payload: { "from_number": "+14375242727", "to_number": "+14167293339", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Frazao", "full_name": "Jacqueline Frazao", "contact_id": "47884", "email": "jackie_fzo@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact with Jacqueline", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:14-04:00", "called_by": "", "cancel_date": "2024-09-10", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2024-09-10", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:04] Added to queue. Total in queue: 25 [2026-05-19 10:57:04] Webhook received: Contact ID 30942 [2026-05-19 10:57:04] Payload: { "from_number": "+14375242727", "to_number": "+16478020418", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Dang", "full_name": "Kathy Dang", "contact_id": "30942", "email": "kathy.truong.dang@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\n2026 May 15 call reached voicemail.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:42:02-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 10:57:04] Added to queue. Total in queue: 26 [2026-05-19 11:02:00] Webhook received: Contact ID 47971 [2026-05-19 11:02:00] Payload: { "from_number": "+14375242727", "to_number": "+16479199552", "retell_llm_dynamic_variables": { "first_name": "Hyesong", "last_name": "Kim", "full_name": "Hyesong Kim", "contact_id": "47971", "email": "khstiger@gmail.com", "orgname": "Hilton Toronto Airport Hotel & Suites", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:02:00] Added to queue. Total in queue: 11 [2026-05-19 11:02:00] Webhook received: Contact ID 40290 [2026-05-19 11:02:00] Payload: { "from_number": "+14375242727", "to_number": "+16477691918", "retell_llm_dynamic_variables": { "first_name": "Xiaoying", "last_name": "Wu", "full_name": "Xiaoying Wu", "contact_id": "40290", "email": "kira660518@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:03-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:02:00] Added to queue. Total in queue: 12 [2026-05-19 11:02:01] Webhook received: Contact ID 40043 [2026-05-19 11:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14169194812", "retell_llm_dynamic_variables": { "first_name": "Oksana", "last_name": "Kudinova", "full_name": "Oksana Kudinova", "contact_id": "40043", "email": "kudinovao@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T09:37:02-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:02:01] Added to queue. Total in queue: 13 [2026-05-19 11:07:00] Webhook received: Contact ID 39339 [2026-05-19 11:07:00] Payload: { "from_number": "+14375242727", "to_number": "+16478024548", "retell_llm_dynamic_variables": { "first_name": "Leanne", "last_name": "Myers", "full_name": "Leanne Myers", "contact_id": "39339", "email": "leannemyers@rogers.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 completed\n2026 May 19 reached voicemail of Leanne Myers", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:00] Added to queue. Total in queue: 2 [2026-05-19 11:07:00] Webhook received: Contact ID 41812 [2026-05-19 11:07:00] Payload: { "from_number": "+14375242727", "to_number": "+16479780534", "retell_llm_dynamic_variables": { "first_name": "Lani", "last_name": "Bolivar", "full_name": "Lani Bolivar", "contact_id": "41812", "email": "lani_db05@yahoo.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 19 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:00] Added to queue. Total in queue: 3 [2026-05-19 11:07:01] Webhook received: Contact ID 41806 [2026-05-19 11:07:01] Payload: { "from_number": "+14375242727", "to_number": "+15193788662", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Speer", "full_name": "Lindsay Speer", "contact_id": "41806", "email": "lindsayspeer@hotmail.com", "orgname": "Wilson Corp.", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 no answer\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:02] Webhook received: Contact ID 43319 [2026-05-19 11:07:02] Payload: { "from_number": "+14375242727", "to_number": "+19054273044", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Coles", "full_name": "Lesley Coles", "contact_id": "43319", "email": "lesleyacoles@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Did only part of the survey - she had to go to the doctor plus she is retiring soon - didn't want to continue the survey\n2026 May 19 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:02] Webhook received: Contact ID 39565 [2026-05-19 11:07:02] Payload: { "from_number": "+14375242727", "to_number": "+16478034356", "retell_llm_dynamic_variables": { "first_name": "Leila", "last_name": "Lahouel", "full_name": "Leila Lahouel", "contact_id": "39565", "email": "leila.benlahouel@mosaic.com", "orgname": "Mosaic Sales Solutions", "member_type": "PRO", "bloc_notes_ac": "JUne 26 2025 vm\n2026 May 19 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2026-08-31", "company_paid_thru": "2026-08-31", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:02] Webhook received: Contact ID 40641 [2026-05-19 11:07:02] Payload: { "from_number": "+14375242727", "to_number": "+16476257970", "retell_llm_dynamic_variables": { "first_name": "Stephane", "last_name": "Noundou", "full_name": "Stephane Noundou", "contact_id": "40641", "email": "leunkeustephane@yahoo.fr", "orgname": "Les Lucioles Inc.", "member_type": "PRO", "bloc_notes_ac": "Travail de la maison, mauvais num\u00e9ro\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:02] Added to queue. Total in queue: 4 [2026-05-19 11:07:02] Added to queue. Total in queue: 5 [2026-05-19 11:07:02] Added to queue. Total in queue: 6 [2026-05-19 11:07:02] Added to queue. Total in queue: 7 [2026-05-19 11:07:02] Webhook received: Contact ID 44296 [2026-05-19 11:07:02] Payload: { "from_number": "+14375242727", "to_number": "+12892349499", "retell_llm_dynamic_variables": { "first_name": "Larissa", "last_name": "Feshtchenko", "full_name": "Larissa Feshtchenko", "contact_id": "44296", "email": "larisa.fesh@gmail.com", "orgname": "Pure Foods Meat Solutions Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 19 call attempt unsuccessful, call could not be completed.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:59-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:02] Added to queue. Total in queue: 8 [2026-05-19 11:07:03] Webhook received: Contact ID 39928 [2026-05-19 11:07:03] Payload: { "from_number": "+14375242727", "to_number": "+17057352109", "retell_llm_dynamic_variables": { "first_name": "Lillian", "last_name": "Mei", "full_name": "Lillian Mei", "contact_id": "39928", "email": "lillian.mei@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 Survey completed She is not working at the moment.\n2026-05-19 invalid phone destination, phone: +17057352109", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T10:51:58-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:07:03] Added to queue. Total in queue: 9 [2026-05-19 11:11:58] Webhook received: Contact ID 30935 [2026-05-19 11:11:58] Payload: { "from_number": "+14375242727", "to_number": "+15194524430", "retell_llm_dynamic_variables": { "first_name": "Jamey", "last_name": "Inwood", "full_name": "Jamey Inwood", "contact_id": "30935", "email": "jameyinwood@gmail.com", "orgname": "Fanshawe College", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 15 call reached automated system at Fanshawe College registrar office; no human contact made.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:11:59-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:58] Added to queue. Total in queue: 3 [2026-05-19 11:11:58] Webhook received: Contact ID 31039 [2026-05-19 11:11:58] Payload: { "from_number": "+14375242727", "to_number": "+15194321133", "retell_llm_dynamic_variables": { "first_name": "Weronika", "last_name": "Kacprzak", "full_name": "Weronika Kacprzak", "contact_id": "31039", "email": "kacprzakw@yahoo.ca", "orgname": "London Cross Cultural Learner Centre", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm ext not found\r\nLn Sept 23 2025 1st number no one by the name Weronika there. 2nd vm\n2026 May 15 call to Weronika at Cross Cultural Learning Center; contact not available, offered Kelly but agent requested Weronika; call ended without renewal discussion.", "number_of_passed_courses": "4", "extension": "241", "province": "ON", "toronto_current_time": "2026-05-19T11:11:59-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:58] Added to queue. Total in queue: 4 [2026-05-19 11:11:58] Webhook received: Contact ID 10883 [2026-05-19 11:11:58] Payload: { "from_number": "+14375242727", "to_number": "+15195992015", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Maxwell", "full_name": "Linda Maxwell", "contact_id": "10883", "email": "lmaxwell@astecindustries.com", "orgname": "Astec Industries/Breaker Technology Ltd.", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM 31 March 2025 VM 07 April 2025 Not working there anymore", "number_of_passed_courses": "4", "extension": "2244", "province": "ON", "toronto_current_time": "2026-05-19T11:11:59-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:58] Added to queue. Total in queue: 5 [2026-05-19 11:11:59] Webhook received: Contact ID 40212 [2026-05-19 11:11:59] Payload: { "from_number": "+14375242727", "to_number": "+19057380053", "retell_llm_dynamic_variables": { "first_name": "Blessing", "last_name": "Ajakaiye", "full_name": "Blessing Ajakaiye", "contact_id": "40212", "email": "divinendelight@gmail.com", "orgname": "Krcmar Surveyors Ltd.", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 15 - Reached operator/gatekeeper who could not find Blessing Ajakaiye; no contact info provided.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:59] Added to queue. Total in queue: 6 [2026-05-19 11:11:59] Webhook received: Contact ID 40019 [2026-05-19 11:11:59] Webhook received: Contact ID 39795 [2026-05-19 11:11:59] Payload: { "from_number": "+14375242727", "to_number": "+17057301375", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "McIntyre", "full_name": "Connie McIntyre", "contact_id": "39795", "email": "larnit@mcleanengineering.com", "orgname": "MacLean Engineering & Marketing Co. Limited", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 she retired a couple of years ago and they dont do payroll anymore ( their payroll is outsourced)\n2026 May 15 - Reached McLean Engineering; Connie McIntyre retired, provided Leanne Arnett contact email larnit@mcleanengineering.com and phone (same).", "number_of_passed_courses": "1", "extension": "7017", "province": "ON", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:59] Added to queue. Total in queue: 7 [2026-05-19 11:11:59] Webhook received: Contact ID 40124 [2026-05-19 11:11:59] Payload: { "from_number": "+14375242727", "to_number": "+19055169327", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Hatch", "full_name": "Monica Hatch", "contact_id": "40124", "email": "hatch.consultinghc@gmail.com", "orgname": "Hatch Consulting", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Number not in service\n2026 May 15 reached voicemail, contact not available, message left for Monica\n2026 May 15 contact not available, spoke with Kim who requested a message be left.", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2024-09-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-09-04", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:59] Added to queue. Total in queue: 8 [2026-05-19 11:11:59] Webhook received: Contact ID 39781 [2026-05-19 11:11:59] Webhook received: Contact ID 42722 [2026-05-19 11:11:59] Payload: { "from_number": "+14375242727", "to_number": "+15146841711", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "McCaig", "full_name": "Marie McCaig", "contact_id": "42722", "email": "marie.mccaig@hotmail.com", "orgname": "Groupe Melatti", "member_type": "PRO", "bloc_notes_ac": "Sept 4 2025 Marie claude is no longer there and the new payroll member is not interested in becoming a member", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:59] Added to queue. Total in queue: 9 [2026-05-19 11:11:59] Webhook received: Contact ID 9510 [2026-05-19 11:11:59] Payload: { "from_number": "+14375242727", "to_number": "+14167402188", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Santiago", "full_name": "Cynthia Santiago", "contact_id": "9510", "email": "cynthia@generalairsystems.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 not in\r\nAug 6 2025 no answer\r\nLN Oct 6 2025 busy call back.\n2026 May 15 - reached Gas and Mechanical; Cynthia not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2022-03-02", "corp_cancel_date": "", "paid_thru": "2021-12-31", "company_paid_thru": "", "the_withdrawal_date": "2022-03-02", "the_withdrawal_duration": "4 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:11:59] Added to queue. Total in queue: 10 [2026-05-19 11:12:00] Webhook received: Contact ID 40242 [2026-05-19 11:12:00] Webhook received: Contact ID 40593 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+15195700003", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Garden", "full_name": "Lynn Garden", "contact_id": "40593", "email": "lynngarden@gmail.com", "orgname": "Waterloo Region District School Board", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nJuly 8 call 2nd line\r\nLN Sept 15 2025 vm", "number_of_passed_courses": "4", "extension": "4228", "province": "ON", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 11 [2026-05-19 11:12:00] Webhook received: Contact ID 30988 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+19058142377", "retell_llm_dynamic_variables": { "first_name": "Mamtaben", "last_name": "Purohit", "full_name": "Mamtaben Purohit", "contact_id": "30988", "email": "mamta_purohit420@yahoo.com", "orgname": "M & M Meat Shops LTD", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 22 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 12 [2026-05-19 11:12:00] Webhook received: Contact ID 10354 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+18889339292", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Anne Marie Harvey", "full_name": "Danielle Anne Marie Harvey", "contact_id": "10354", "email": "danielleharvey2009@hotmail.com", "orgname": "Wawanesa Mutual Insurance", "member_type": "PRO", "bloc_notes_ac": "14 March 2025 VM\r\n26 March 2025 VM\r\n07 April 2025 VM\r\n14 April 2025 No answer\r\n23 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 15 - Reached gatekeeper at Waimanisa Insurance; Danielle away returning next week; gatekeeper will take message", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 13 [2026-05-19 11:12:00] Webhook received: Contact ID 31340 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+17055007088", "retell_llm_dynamic_variables": { "first_name": "Mandy", "last_name": "Zou", "full_name": "Mandy Zou", "contact_id": "31340", "email": "mandyzou03@gmail.com", "orgname": "Tiger Commerical Equipment Ltd", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 completed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 14 [2026-05-19 11:12:00] Webhook received: Contact ID 47391 [2026-05-19 11:12:00] Webhook received: Contact ID 43677 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+15148485555", "retell_llm_dynamic_variables": { "first_name": "Kar", "last_name": "Chow", "full_name": "Kar Chow", "contact_id": "43677", "email": "kathie.chow@gmail.com", "orgname": "Domtar Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 202 vm\n2026 May 15 call reached automated company directory, no human contact.", "number_of_passed_courses": "4", "extension": "81041", "province": "QC", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-09-18", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-18", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 15 [2026-05-19 11:12:00] Webhook received: Contact ID 39796 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+15149359352", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Ruffolo", "full_name": "Christina Ruffolo", "contact_id": "39796", "email": "christina_ruffolo@hotmail.com", "orgname": "The Study", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 9 2025 She is no longer employed there.\n2026 May 15 - contact answered: Christina no longer works here; no new contact info provided", "number_of_passed_courses": "4", "extension": "230", "province": "QC", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Webhook received: Contact ID 42796 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+16136126083", "retell_llm_dynamic_variables": { "first_name": "B.", "last_name": "O'Callaghan", "full_name": "B. O'Callaghan", "contact_id": "42796", "email": "lynnoc@magma.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Survey completed - she is retired", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Webhook received: Contact ID 39253 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+19053611420", "retell_llm_dynamic_variables": { "first_name": "Adriana", "last_name": "Gonzalez", "full_name": "Adriana Gonzalez", "contact_id": "39253", "email": "adrimg4@hotmail.com", "orgname": "Hilton Garden Inn Toronto Airport Mississauga", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 call back in the afternoon and ask f\n2026 May 12 call reached voicemail, no contact with human.\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached Hilton Garden Inn automated system and transferred to front desk; no human confirmation of contact Adriana", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 16 [2026-05-19 11:12:00] Added to queue. Total in queue: 17 [2026-05-19 11:12:00] Added to queue. Total in queue: 18 [2026-05-19 11:12:00] Webhook received: Contact ID 44118 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+14374340116", "retell_llm_dynamic_variables": { "first_name": "Yiping", "last_name": "Li", "full_name": "Yiping Li", "contact_id": "44118", "email": "lypingca@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 19 [2026-05-19 11:12:00] Webhook received: Contact ID 48116 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+16472676266", "retell_llm_dynamic_variables": { "first_name": "Setinder", "last_name": "Rupra", "full_name": "Setinder Rupra", "contact_id": "48116", "email": "mano.rupra@gmail.com", "orgname": "McQuaig", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 20 [2026-05-19 11:12:00] Webhook received: Contact ID 39388 [2026-05-19 11:12:00] Payload: { "from_number": "+14375242727", "to_number": "+16476930182", "retell_llm_dynamic_variables": { "first_name": "Liza", "last_name": "Tanielian", "full_name": "Liza Tanielian", "contact_id": "39388", "email": "lizatanielian@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 025 vm\r\nLN / 02 October 2025 Not working there anymore", "number_of_passed_courses": "4", "extension": "", "province": "CA", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2024-10-08", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-10-08", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:00] Added to queue. Total in queue: 21 [2026-05-19 11:12:01] Webhook received: Contact ID 39963 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+14164101009", "retell_llm_dynamic_variables": { "first_name": "Aditya", "last_name": "Pandya", "full_name": "Aditya Pandya", "contact_id": "39963", "email": "ampandya84@gmail.com", "orgname": "Tradespan Cargo Ltd", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-12 Dial no answer, phone: +14164101009\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026-05-14 Dial no answer, phone: +14164101009\n2026 May 14 - Contact answered (Aditya). Not free, refused to continue; refused AI interaction.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 22 [2026-05-19 11:12:01] Webhook received: Contact ID 37989 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+18883796686", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Bailey", "full_name": "Lisa Bailey", "contact_id": "37989", "email": "lisabailey@outlook.com", "orgname": "Frozen Mountain Software", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-09-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-09-04", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 23 [2026-05-19 11:12:01] Webhook received: Contact ID 38670 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+17052611242", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "Nosan", "full_name": "Nancy Nosan", "contact_id": "38670", "email": "lunenburgnancy@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 Refused with explanayion.She said she is retired and can not afford the payroll fees anymore.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 24 [2026-05-19 11:12:01] Webhook received: Contact ID 11285 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19058372771", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Lubin", "full_name": "Diana Lubin", "contact_id": "11285", "email": "dlubin19@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 not in\n2026 May 15 - no one available, reached voicemail/gatekeeper\n2026 May 15 call reached a gatekeeper who said Diana was not home and no callback time was given", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 25 [2026-05-19 11:12:01] Webhook received: Contact ID 43732 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19052708777", "retell_llm_dynamic_variables": { "first_name": "Esther", "last_name": "Reid-Duncan", "full_name": "Esther Reid-Duncan", "contact_id": "43732", "email": "ejoyreid@yahoo.com", "orgname": "Knowledge First Financial", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 15 call reached receptionist at Embark; Esther does not have a direct line; callback date/time requested", "number_of_passed_courses": "4", "extension": "4375", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 26 [2026-05-19 11:12:01] Webhook received: Contact ID 38366 [2026-05-19 11:12:01] Webhook received: Contact ID 39885 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+14162939972", "retell_llm_dynamic_variables": { "first_name": "Mei", "last_name": "Liu", "full_name": "Mei Liu", "contact_id": "39885", "email": "main_liu@yahoo.com", "orgname": "Magup Industrial Supply Inc.", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm\r\nLN / 02 October 2025 VM", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 27 [2026-05-19 11:12:01] Webhook received: Contact ID 38470 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+17056881200", "retell_llm_dynamic_variables": { "first_name": "Carroll", "last_name": "Rowlands", "full_name": "Carroll Rowlands", "contact_id": "38470", "email": "carrollescape@gmail.com", "orgname": "CTS Canadian Career College - Sudbury", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 No one by the name above there,\n2026 May 13 - Reached receptionist Marnie at CTS Canadian Careers College; Carroll Rowlands not at this number.\n2026 May 15 call reached Mary at Hefkin Hanks Career College, Carroll not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 28 [2026-05-19 11:12:01] Webhook received: Contact ID 44116 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+14165662163", "retell_llm_dynamic_variables": { "first_name": "Ann", "last_name": "McCarthy", "full_name": "Ann McCarthy", "contact_id": "44116", "email": "marieclaudina@yahoo.com", "orgname": "Weston Terrace", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Ann Marie said she will be filling out the form soon but advised she had asked that her membership be put on hold.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 29 [2026-05-19 11:12:01] Webhook received: Contact ID 39692 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19056609740", "retell_llm_dynamic_variables": { "first_name": "Yimin", "last_name": "Ji", "full_name": "Yimin Ji", "contact_id": "39692", "email": "lynn710@126.com", "orgname": "Oracle RMS", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 9 2025 First number no one in that division with first name Yimin or Lynn\r\n2nd number vm", "number_of_passed_courses": "4", "extension": "1021", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 30 [2026-05-19 11:12:01] Webhook received: Contact ID 38514 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+14164915050", "retell_llm_dynamic_variables": { "first_name": "Dora", "last_name": "Patton", "full_name": "Dora Patton", "contact_id": "38514", "email": "111@111.com", "orgname": "Seneca College of Applied Arts & Technology", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm at 6474533222\r\nRenewal doralynnpatton@hotmail.com\n2026 May 12 call routed to Seneca service hub, no human reached, call disconnected due to busy queue.\n2026 May 14 - Contact reached Seneca IVR, selected service hub, requested callback, confirmed phone number 4375242727", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-05-02", "corp_cancel_date": "", "paid_thru": "2024-02-29", "company_paid_thru": "", "the_withdrawal_date": "2024-05-02", "the_withdrawal_duration": "2 years" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 31 [2026-05-19 11:12:01] Webhook received: Contact ID 44482 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+15142827654", "retell_llm_dynamic_variables": { "first_name": "Eva", "last_name": "Froese", "full_name": "Eva Froese", "contact_id": "44482", "email": "eva@evafroese.ca", "orgname": "Alfid Services Immobiliers Lt\u00e9e.", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 Doesn't work there anymore\n2026 May 15 call attempted but no answer", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-11-20", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-11-20", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 32 [2026-05-19 11:12:01] Webhook received: Contact ID 43142 [2026-05-19 11:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19056700057", "retell_llm_dynamic_variables": { "first_name": "Adeel", "last_name": "Abbasi", "full_name": "Adeel Abbasi", "contact_id": "43142", "email": "adeel_a_abbasi@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 she works only in the afternoon\n2026 May 12 contact not available, call ended quickly\n2026 May 14 - Reached gatekeeper (Rosehill). Adil Abbasi on phone; call ended without conversation.", "number_of_passed_courses": "4", "extension": "2719", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:01] Added to queue. Total in queue: 33 [2026-05-19 11:12:02] Webhook received: Contact ID 47483 [2026-05-19 11:12:02] Payload: { "from_number": "+14375242727", "to_number": "+14164633181", "retell_llm_dynamic_variables": { "first_name": "Atika", "last_name": "Okadia", "full_name": "Atika Okadia", "contact_id": "47483", "email": "atikaokadia@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 13 - Reached gatekeeper; Atika not available; no message left\n2026 May 15 call answered by user, Atika not available, message to be passed", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:02] Added to queue. Total in queue: 34 [2026-05-19 11:12:02] Webhook received: Contact ID 40678 [2026-05-19 11:12:02] Payload: { "from_number": "+14375242727", "to_number": "+16139209100", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Rosebush", "full_name": "Jamie Rosebush", "contact_id": "40678", "email": "jamierosebush11@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call initiated but no conversation beyond greeting", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:02] Added to queue. Total in queue: 35 [2026-05-19 11:12:02] Webhook received: Contact ID 43142 [2026-05-19 11:12:02] Payload: { "from_number": "+14375242727", "to_number": "+19056700057", "retell_llm_dynamic_variables": { "first_name": "Adeel", "last_name": "Abbasi", "full_name": "Adeel Abbasi", "contact_id": "43142", "email": "adeel_a_abbasi@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 she works only in the afternoon\n2026 May 12 contact not available, call ended quickly\n2026 May 14 - Reached gatekeeper (Rosehill). Adil Abbasi on phone; call ended without conversation.", "number_of_passed_courses": "4", "extension": "2719", "province": "ON", "toronto_current_time": "2026-05-19T11:12:03-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:02] Webhook received: Contact ID 42309 [2026-05-19 11:12:02] Payload: { "from_number": "+14375242727", "to_number": "+15148768780", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Chiu", "full_name": "Maria Chiu", "contact_id": "42309", "email": "maria.chiu@equans.com", "orgname": "The Arcticom Group Canada", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-19T11:12:03-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:08] Webhook received: Contact ID 44243 [2026-05-19 11:12:08] Payload: { "from_number": "+14375242727", "to_number": "+15194530123", "retell_llm_dynamic_variables": { "first_name": "Inyoung", "last_name": "Um", "full_name": "Inyoung Um", "contact_id": "44243", "email": "lucyum@naver.com", "orgname": "Automotive Tubing Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:09-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:12:11] Added to queue. Total in queue: 35 [2026-05-19 11:12:11] Added to queue. Total in queue: 36 [2026-05-19 11:12:11] Added to queue. Total in queue: 37 [2026-05-19 11:27:02] Webhook received: Contact ID 10883 [2026-05-19 11:27:02] Payload: { "from_number": "+14375242727", "to_number": "+17058887151", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Maxwell", "full_name": "Linda Maxwell", "contact_id": "10883", "email": "lmaxwell@astecindustries.com", "orgname": "Astec Industries/Breaker Technology Ltd.", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM 31 March 2025 VM 07 April 2025 Not working there anymore\n2026 May 19 reached voicemail at Brinker Technology - no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:11:59-04:00", "called_by": "", "cancel_date": "2024-04-02", "corp_cancel_date": "", "paid_thru": "2024-01-31", "company_paid_thru": "", "the_withdrawal_date": "2024-04-02", "the_withdrawal_duration": "2 years and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:02] Added to queue. Total in queue: 2 [2026-05-19 11:27:02] Webhook received: Contact ID 44118 [2026-05-19 11:27:02] Payload: { "from_number": "+14375242727", "to_number": "+14374340116", "retell_llm_dynamic_variables": { "first_name": "Yiping", "last_name": "Li", "full_name": "Yiping Li", "contact_id": "44118", "email": "lypingca@outlook.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:02] Added to queue. Total in queue: 3 [2026-05-19 11:27:02] Webhook received: Contact ID 44116 [2026-05-19 11:27:02] Payload: { "from_number": "+14375242727", "to_number": "+14166364769", "retell_llm_dynamic_variables": { "first_name": "Ann", "last_name": "McCarthy", "full_name": "Ann McCarthy", "contact_id": "44116", "email": "marieclaudina@yahoo.com", "orgname": "Weston Terrace", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 Ann Marie said she will be filling out the form soon but advised she had asked that her membership be put on hold.\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:02] Added to queue. Total in queue: 4 [2026-05-19 11:27:02] Webhook received: Contact ID 43677 [2026-05-19 11:27:02] Payload: { "from_number": "+14375242727", "to_number": "+15196959787", "retell_llm_dynamic_variables": { "first_name": "Kar", "last_name": "Chow", "full_name": "Kar Chow", "contact_id": "43677", "email": "kathie.chow@gmail.com", "orgname": "Domtar Inc.", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 202 vm\n2026 May 15 call reached automated company directory, no human contact.\n2026-05-19 dial busy, phone: +15148485555", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-09-18", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-18", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:02] Added to queue. Total in queue: 5 [2026-05-19 11:27:02] Webhook received: Contact ID 48116 [2026-05-19 11:27:02] Payload: { "from_number": "+14375242727", "to_number": "+16472676266", "retell_llm_dynamic_variables": { "first_name": "Setinder", "last_name": "Rupra", "full_name": "Setinder Rupra", "contact_id": "48116", "email": "mano.rupra@gmail.com", "orgname": "McQuaig", "member_type": "PRO", "bloc_notes_ac": "2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:02] Added to queue. Total in queue: 6 [2026-05-19 11:27:03] Webhook received: Contact ID 39885 [2026-05-19 11:27:03] Payload: { "from_number": "+14375242727", "to_number": "+16475889338", "retell_llm_dynamic_variables": { "first_name": "Mei", "last_name": "Liu", "full_name": "Mei Liu", "contact_id": "39885", "email": "main_liu@yahoo.com", "orgname": "Magup Industrial Supply Inc.", "member_type": "PRO", "bloc_notes_ac": "July 2 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:03] Added to queue. Total in queue: 7 [2026-05-19 11:27:03] Webhook received: Contact ID 30988 [2026-05-19 11:27:03] Payload: { "from_number": "+14375242727", "to_number": "+16476406390", "retell_llm_dynamic_variables": { "first_name": "Mamtaben", "last_name": "Purohit", "full_name": "Mamtaben Purohit", "contact_id": "30988", "email": "mamta_purohit420@yahoo.com", "orgname": "M & M Meat Shops LTD", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 19 call reached voicemail, no answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:03] Added to queue. Total in queue: 8 [2026-05-19 11:27:03] Webhook received: Contact ID 31340 [2026-05-19 11:27:03] Payload: { "from_number": "+14375242727", "to_number": "+17055007088", "retell_llm_dynamic_variables": { "first_name": "Mandy", "last_name": "Zou", "full_name": "Mandy Zou", "contact_id": "31340", "email": "mandyzou03@gmail.com", "orgname": "Tiger Commerical Equipment Ltd", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 completed\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:03] Added to queue. Total in queue: 9 [2026-05-19 11:27:03] Webhook received: Contact ID 30935 [2026-05-19 11:27:03] Payload: { "from_number": "+14375242727", "to_number": "+12262367388", "retell_llm_dynamic_variables": { "first_name": "Jamey", "last_name": "Inwood", "full_name": "Jamey Inwood", "contact_id": "30935", "email": "jameyinwood@gmail.com", "orgname": "Fanshawe College", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 15 call reached automated system at Fanshawe College registrar office; no human contact made.\n2026 May 19 reached voicemail for Chris Steele, intended for Jamey Inwood", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:11:59-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:03] Added to queue. Total in queue: 10 [2026-05-19 11:27:03] Webhook received: Contact ID 38670 [2026-05-19 11:27:03] Payload: { "from_number": "+14375242727", "to_number": "+17052611242", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "Nosan", "full_name": "Nancy Nosan", "contact_id": "38670", "email": "lunenburgnancy@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 Refused with explanayion.She said she is retired and can not afford the payroll fees anymore.\n2026 May 19 call reached Ned, not Nancy, voicemail reached", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2025-02-04", "corp_cancel_date": "", "paid_thru": "2024-11-30", "company_paid_thru": "", "the_withdrawal_date": "2025-02-04", "the_withdrawal_duration": "1 year and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:03] Added to queue. Total in queue: 11 [2026-05-19 11:27:03] Webhook received: Contact ID 42796 [2026-05-19 11:27:03] Payload: { "from_number": "+14375242727", "to_number": "+16136126083", "retell_llm_dynamic_variables": { "first_name": "B.", "last_name": "O'Callaghan", "full_name": "B. O'Callaghan", "contact_id": "42796", "email": "lynnoc@magma.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 30 September 2025 Survey completed - she is retired\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:03] Added to queue. Total in queue: 12 [2026-05-19 11:27:04] Webhook received: Contact ID 39963 [2026-05-19 11:27:04] Payload: { "from_number": "+14375242727", "to_number": "+12046881902", "retell_llm_dynamic_variables": { "first_name": "Aditya", "last_name": "Pandya", "full_name": "Aditya Pandya", "contact_id": "39963", "email": "ampandya84@gmail.com", "orgname": "Tradespan Cargo Ltd", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-12 Dial no answer, phone: +14164101009\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026-05-14 Dial no answer, phone: +14164101009\n2026 May 14 - Contact answered (Aditya). Not free, refused to continue; refused AI interaction.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:04] Added to queue. Total in queue: 13 [2026-05-19 11:27:04] Webhook received: Contact ID 11285 [2026-05-19 11:27:04] Payload: { "from_number": "+14375242727", "to_number": "+19058372771", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Lubin", "full_name": "Diana Lubin", "contact_id": "11285", "email": "dlubin19@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 not in\n2026 May 15 - no one available, reached voicemail/gatekeeper\n2026 May 15 call reached a gatekeeper who said Diana was not home and no callback time was given\n2026 May 19 call reached voicemail, no answer", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:04] Added to queue. Total in queue: 14 [2026-05-19 11:27:04] Webhook received: Contact ID 10354 [2026-05-19 11:27:04] Payload: { "from_number": "+14375242727", "to_number": "+12042180790", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Anne Marie Harvey", "full_name": "Danielle Anne Marie Harvey", "contact_id": "10354", "email": "danielleharvey2009@hotmail.com", "orgname": "Wawanesa Mutual Insurance", "member_type": "PRO", "bloc_notes_ac": "14 March 2025 VM\r\n26 March 2025 VM\r\n07 April 2025 VM\r\n14 April 2025 No answer\r\n23 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 15 - Reached gatekeeper at Waimanisa Insurance; Danielle away returning next week; gatekeeper will take message\n2026 May 19 reached voicemail for Danielle Anne Marie Harvey", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-19T11:12:01-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:04] Added to queue. Total in queue: 15 [2026-05-19 11:27:04] Webhook received: Contact ID 40124 [2026-05-19 11:27:04] Payload: { "from_number": "+14375242727", "to_number": "+19055169327", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Hatch", "full_name": "Monica Hatch", "contact_id": "40124", "email": "hatch.consultinghc@gmail.com", "orgname": "Hatch Consulting", "member_type": "PRO", "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Number not in service\n2026 May 15 reached voicemail, contact not available, message left for Monica\n2026 May 15 contact not available, spoke with Kim who requested a message be left.\n2026 May 19 reached Kim, Monica not available, voicemail reached", "number_of_passed_courses": "4", "extension": "", "province": "NL", "toronto_current_time": "2026-05-19T11:12:00-04:00", "called_by": "", "cancel_date": "2024-09-04", "corp_cancel_date": "", "paid_thru": "2024-06-30", "company_paid_thru": "", "the_withdrawal_date": "2024-09-04", "the_withdrawal_duration": "1 year and 8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:27:04] Added to queue. Total in queue: 16 [2026-05-19 11:32:00] Webhook received: Contact ID 40678 [2026-05-19 11:32:00] Payload: { "from_number": "+14375242727", "to_number": "+16139209100", "retell_llm_dynamic_variables": { "first_name": "Jamie", "last_name": "Rosebush", "full_name": "Jamie Rosebush", "contact_id": "40678", "email": "jamierosebush11@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call initiated but no conversation beyond greeting\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:12:03-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:32:00] Added to queue. Total in queue: 4 [2026-05-19 11:37:05] Webhook received: Contact ID 39692 [2026-05-19 11:37:05] Payload: { "from_number": "+14375242727", "to_number": "+14373338460", "retell_llm_dynamic_variables": { "first_name": "Yimin", "last_name": "Ji", "full_name": "Yimin Ji", "contact_id": "39692", "email": "lynn710@126.com", "orgname": "Oracle RMS", "member_type": "PRO", "bloc_notes_ac": "June 30 2025 vm\r\nSept 9 2025 First number no one in that division with first name Yimin or Lynn\r\n2nd number vm\n2026 May 19 call reached automated system at Oracle RMS Insurance Brokers, no human contact made.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T11:12:02-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:37:05] Added to queue. Total in queue: 2 [2026-05-19 11:41:59] Webhook received: Contact ID 38051 [2026-05-19 11:41:59] Webhook received: Contact ID 38774 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14039302264", "retell_llm_dynamic_variables": { "first_name": "Kenneth", "last_name": "Greaves", "full_name": "Kenneth Greaves", "contact_id": "38774", "email": "kgreaves@larchecalgary.org", "orgname": "L'Arche Assoc. of Calgary", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - Reached voicemail, left a brief message\n2026 May 14 - Reached voicemail at Ken and Sandy's Place; no human answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 2 [2026-05-19 11:41:59] Webhook received: Contact ID 31030 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14039015389", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Zakariasen", "full_name": "Katherine Zakariasen", "contact_id": "31030", "email": "katzak87@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 3 [2026-05-19 11:41:59] Webhook received: Contact ID 43711 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17809999694", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Smith", "full_name": "Andrea Smith", "contact_id": "43711", "email": "andreaelizabethgrace@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: \"Your call has been forwarded.\"\n2026 May 14 - Callback scheduled for 2026-05-15 09:00 - Contact Andrea Smith, phone 7809999694, email andreaelizabethgrace@gmail.com\n2026 May 15 - Call forwarded to voicemail; no answer.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 4 [2026-05-19 11:41:59] Webhook received: Contact ID 11279 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+12508933073", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Latimer", "full_name": "Cynthia Latimer", "contact_id": "11279", "email": "cylatimer@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 12 call answered by Cindy, not Cynthia\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human interaction\n2026 May 14 - Reached voicemail; no live contact.", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 5 [2026-05-19 11:41:59] Webhook received: Contact ID 38104 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17804931348", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "McHenry", "full_name": "Karen McHenry", "contact_id": "38104", "email": "kkmchenry@shaw.ca", "orgname": "CBM Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 vm\r\nSept 3 2025 vm\n2026 May 14 - contact (Karen McHenry) answered, callback scheduled for 2026-05-15 11:00. NPI contact id 38104\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 6 [2026-05-19 11:41:59] Webhook received: Contact ID 38953 [2026-05-19 11:41:59] Webhook received: Contact ID 39922 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+15783342513", "retell_llm_dynamic_variables": { "first_name": "Erin", "last_name": "Uhlman", "full_name": "Erin Uhlman", "contact_id": "39922", "email": "erinuhlman@gmail.com", "orgname": "Sterling Crane Canada", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 line busy\r\nSept 10 2025 line busy\n2026 May 14 - Reached voicemail: 'Your call has been forwarded.'", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2024-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 7 [2026-05-19 11:41:59] Webhook received: Contact ID 10544 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14037204402", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Delaire", "full_name": "Robin Delaire", "contact_id": "10544", "email": "rm_bws@yahoo.ca", "orgname": "Hood Packaging Corp.", "member_type": "PRO", "bloc_notes_ac": "Apr 7 2025 interview completed\n2026 May 14 - reached voicemail for Robin Delaire, payroll HR coordinator for Hood Packaging.\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-03-02", "corp_cancel_date": "", "paid_thru": "2023-12-31", "company_paid_thru": "", "the_withdrawal_date": "2024-03-02", "the_withdrawal_duration": "2 years and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 8 [2026-05-19 11:41:59] Webhook received: Contact ID 43700 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17805199032", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Tomanek", "full_name": "Jody Tomanek", "contact_id": "43700", "email": "jodytomanek@gmail.com", "orgname": "Athabasca University", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 Asked to be call later\r\nLN Oct 20 2025 called back vm\n2026 May 14 - Reached voicemail for Jody Chmanik; no message left\n2026 May 14 - Reached voicemail; left message requested.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 9 [2026-05-19 11:41:59] Webhook received: Contact ID 47524 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17807814141", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Aitchison", "full_name": "Connie Aitchison", "contact_id": "47524", "email": "cabsltd@outlook.com", "orgname": "C. A. B. S. Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no contact made\n2026 May 14 - reached voicemail (mailbox 780781414?)\n2026 May 14 - reached voicemail (mailbox 78), no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 10 [2026-05-19 11:41:59] Webhook received: Contact ID 8966 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14035107149", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Robinson", "full_name": "Deborah Robinson", "contact_id": "8966", "email": "geminimagpie@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm Mar 24 2025 vm\r\nMar 26 2025 vm Mar 31 2025 vm Apr 3 2025 vm\r\nApr 9 2025 vm Apr 11 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail for Deborah Robinson; no message left.\n2026 May 14 - Reached voicemail/answering system; contact said \"You've reached Deborah Robinson.\"", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 11 [2026-05-19 11:41:59] Webhook received: Contact ID 10953 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17809664539", "retell_llm_dynamic_variables": { "first_name": "Marilou", "last_name": "Monta-Santos", "full_name": "Marilou Monta-Santos", "contact_id": "10953", "email": "loufelmont@yahoo.com", "orgname": "Tim Hortons", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM APr 7 2025 vm Apr 10 2025 vm\r\nMay 5 2025 vm Aug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail; no answer\n2026 May 14 - Reached voicemail; left message", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 12 [2026-05-19 11:41:59] Webhook received: Contact ID 40206 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14035890466", "retell_llm_dynamic_variables": { "first_name": "Pharady", "last_name": "Sar", "full_name": "Pharady Sar", "contact_id": "40206", "email": "frsntscontact@gmail.com", "orgname": "FRS & TS", "member_type": "PRO", "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 13 [2026-05-19 11:41:59] Webhook received: Contact ID 33525 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17806030127", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Stevenson", "full_name": "Heather Stevenson", "contact_id": "33525", "email": "heatherstevenson1@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed - not in payroll anymore\n2026 May 14 - Reached voicemail greeting only.\n2026 May 14 - Reached voicemail; no answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 14 [2026-05-19 11:41:59] Webhook received: Contact ID 10620 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+15879694110", "retell_llm_dynamic_variables": { "first_name": "Bharatha", "last_name": "Rallage", "full_name": "Bharatha Rallage", "contact_id": "10620", "email": "drbharathacan@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 15 [2026-05-19 11:41:59] Webhook received: Contact ID 40145 [2026-05-19 11:41:59] Webhook received: Contact ID 40058 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+15872327791", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Trim", "full_name": "Becky Trim", "contact_id": "40058", "email": "btrim49@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-12 invalid phone destination, phone: +15872327791\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +15872327791\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 16 [2026-05-19 11:41:59] Webhook received: Contact ID 42826 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17804354532", "retell_llm_dynamic_variables": { "first_name": "Sonia", "last_name": "Bonilla", "full_name": "Sonia Bonilla", "contact_id": "42826", "email": "sbarahona1@hotmail.com", "orgname": "Edmonton Region Child Care Association", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - reached voicemail/greeting; no human answered\n2026 May 14 - Reached voicemail at start of call, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 17 [2026-05-19 11:41:59] Webhook received: Contact ID 47885 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+17804042149", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Middleton", "full_name": "John Middleton", "contact_id": "47885", "email": "john.middleton@innovatax.ca", "orgname": "InnovaTAX", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no human answer\n2026 May 14 - Reached voicemail after 3 seconds; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2026-02-12", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-12", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Webhook received: Contact ID 38052 [2026-05-19 11:41:59] Added to queue. Total in queue: 18 [2026-05-19 11:41:59] Webhook received: Contact ID 39904 [2026-05-19 11:41:59] Webhook received: Contact ID 38956 [2026-05-19 11:41:59] Webhook received: Contact ID 38858 [2026-05-19 11:41:59] Webhook received: Contact ID 47549 [2026-05-19 11:41:59] Webhook received: Contact ID 38957 [2026-05-19 11:41:59] Webhook received: Contact ID 38463 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14036382458", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barker", "full_name": "Amy Barker", "contact_id": "38957", "email": "amyhelean@gmail.com", "orgname": "Kelmar Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected\n2026 May 14 - reached voicemail; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14038751679", "retell_llm_dynamic_variables": { "first_name": "Brenna", "last_name": "Wardrop", "full_name": "Brenna Wardrop", "contact_id": "38463", "email": "brennawardrop@shaw.ca", "orgname": "Paragon Living", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 asked to send docs only\r\nLN / 21 October 2025 VM\r\nLN / 10 November 2025 Sent her the documents call later to check if she received them\r\nLN / 17 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no contact.", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:41:59] Added to queue. Total in queue: 19 [2026-05-19 11:41:59] Webhook received: Contact ID 39843 [2026-05-19 11:41:59] Webhook received: Contact ID 43742 [2026-05-19 11:41:59] Payload: { "from_number": "+14375242727", "to_number": "+14032812667", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Baron", "full_name": "Andrea Baron", "contact_id": "43742", "email": "andrea.ruiz.baron@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached Andrea's mom, no callback date/time provided\n2026 May 14 - Reached voicemail; contact asked agent to leave a message and will call back.\n2026 May 14 - Reached voicemail; gatekeeper Aura asked to leave a message", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Webhook received: Contact ID 39352 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+17809692174", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Neef", "full_name": "Jennifer Neef", "contact_id": "39352", "email": "jen.neef@web.de", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 No one by that name\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail for Ronnie Fenrick and Jennifer Neve; no live contact.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Webhook received: Contact ID 8950 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+17806651068", "retell_llm_dynamic_variables": { "first_name": "Chunyun", "last_name": "Guo", "full_name": "Chunyun Guo", "contact_id": "8950", "email": "guoyun@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 17 2025 vm\r\nLN Sept 30 2025 vm\n2026 May 14 - No answer; agent asked for Chunyun\n2026 May 14 - Reached voicemail; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 20 [2026-05-19 11:42:00] Added to queue. Total in queue: 21 [2026-05-19 11:42:00] Added to queue. Total in queue: 22 [2026-05-19 11:42:00] Added to queue. Total in queue: 23 [2026-05-19 11:42:00] Webhook received: Contact ID 7205 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14034554697", "retell_llm_dynamic_variables": { "first_name": "MD", "last_name": "Hassan", "full_name": "MD Hassan", "contact_id": "7205", "email": "mahmud_dipu@yahoo.com", "orgname": "Paradise Lagardere", "member_type": "PRO", "bloc_notes_ac": "10 March 2025 Not home call back\r\n18 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Spoke with household member; MD not home; callback set for 2026-05-15 09:00 - NPI# 7205\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 24 [2026-05-19 11:42:00] Webhook received: Contact ID 42719 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+15874588199", "retell_llm_dynamic_variables": { "first_name": "Yufeng", "last_name": "Wang", "full_name": "Yufeng Wang", "contact_id": "42719", "email": "maria0312@hotmail.com", "orgname": "Greystone Residential Management Corp.", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026-05-14 Dial no answer, phone: +15874588199\n2026 May 14 - Voicemail reached for Yufeng Wang; left message offer to hold.", "number_of_passed_courses": "4", "extension": "206", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 25 [2026-05-19 11:42:00] Webhook received: Contact ID 42794 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14032843560", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Dyck", "full_name": "Laura Dyck", "contact_id": "42794", "email": "lldyck@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail; no message left.\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 26 [2026-05-19 11:42:00] Webhook received: Contact ID 39675 [2026-05-19 11:42:00] Webhook received: Contact ID 41853 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+17802670954", "retell_llm_dynamic_variables": { "first_name": "Daniela", "last_name": "Smith", "full_name": "Daniela Smith", "contact_id": "41853", "email": "dana_cristea@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no human interaction\n2026 May 14 - Reached voicemail; no human answer.\n2026 May 14 - reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 27 [2026-05-19 11:42:00] Webhook received: Contact ID 40576 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14032145304", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Terry", "full_name": "Danielle Terry", "contact_id": "40576", "email": "danielle.terry@ensignenergy.com", "orgname": "Ensign Energy Services", "member_type": "PRO", "bloc_notes_ac": "She changed her career path and now needs payroll less than before. She found it a bit expensive and didn\u2019t see the same value in her new role. Overall, she liked the experience, but felt it could\u2019ve been better.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, message left\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 14 - Reached voicemail; left message to speak with Danielle", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 28 [2026-05-19 11:42:00] Webhook received: Contact ID 40116 [2026-05-19 11:42:00] Webhook received: Contact ID 40044 [2026-05-19 11:42:00] Webhook received: Contact ID 47272 [2026-05-19 11:42:00] Webhook received: Contact ID 43421 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14035282138", "retell_llm_dynamic_variables": { "first_name": "Brandy", "last_name": "Mulder", "full_name": "Brandy Mulder", "contact_id": "43421", "email": "dbmulder@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 no answer\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 29 [2026-05-19 11:42:00] Webhook received: Contact ID 39718 [2026-05-19 11:42:00] Webhook received: Contact ID 46958 [2026-05-19 11:42:00] Webhook received: Contact ID 38893 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14034712197", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "McLennan", "full_name": "Crystal McLennan", "contact_id": "38893", "email": "mclennancrystal@gmail.com", "orgname": "Bell Canada", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - reached voicemail, call forwarded message; no human answer\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 30 [2026-05-19 11:42:00] Webhook received: Contact ID 42748 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14036951152", "retell_llm_dynamic_variables": { "first_name": "Christen", "last_name": "Laycock", "full_name": "Christen Laycock", "contact_id": "42748", "email": "christenl@stepperhomes.com", "orgname": "Stepper Custom Homes Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14036951152\n2026 May 14 - reached voicemail; no human answered", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 31 [2026-05-19 11:42:00] Webhook received: Contact ID 48783 [2026-05-19 11:42:00] Webhook received: Contact ID 40077 [2026-05-19 11:42:00] Webhook received: Contact ID 41848 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14038629212", "retell_llm_dynamic_variables": { "first_name": "Ginette", "last_name": "McGinn", "full_name": "Ginette McGinn", "contact_id": "41848", "email": "ginettenmcginn@gmail.com", "orgname": "Tanners Holdings Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm Dave\n2026 May 14 - Reached voicemail: Dave Larson; no live contact\n2026 May 14 - Confirmed contact as Ginette; scheduled callback for 2026-05-16 14:00; email ginettenmcginn@gmail.com; contact id 41848\n2026 May 16 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 32 [2026-05-19 11:42:00] Webhook received: Contact ID 43715 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14038470442", "retell_llm_dynamic_variables": { "first_name": "Lorina", "last_name": "Manzano", "full_name": "Lorina Manzano", "contact_id": "43715", "email": "lorainesmanzano@hotmail.com", "orgname": "CAM Field Solutions Canada Corp.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 No one by the name Lorina works at 1st number , 2nd number vm\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 33 [2026-05-19 11:42:00] Webhook received: Contact ID 41875 [2026-05-19 11:42:00] Payload: { "from_number": "+14375242727", "to_number": "+14034677598", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Griffiths", "full_name": "Alice Griffiths", "contact_id": "41875", "email": "aliceg1967@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:00] Added to queue. Total in queue: 34 [2026-05-19 11:42:01] Webhook received: Contact ID 44244 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17804584538", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Stolarchuk", "full_name": "Karen Stolarchuk", "contact_id": "44244", "email": "karen.stolarchuk@dhl.com", "orgname": "Connect Logistics Services", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026-05-14 invalid phone destination, phone: +17804584538\n2026 May 14 - Reached voicemail/answering system; no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 35 [2026-05-19 11:42:01] Webhook received: Contact ID 47398 [2026-05-19 11:42:01] Webhook received: Contact ID 38980 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17809154312", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "McDorman", "full_name": "Courtney McDorman", "contact_id": "38980", "email": "cmcdorman86@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Survey completed She is no longer payroll. She said that the it was not challenging to participate in event it was just the cost.\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 14 - Reached voicemail; message prompt heard.\n2026 May 14 - Reached voicemail for Courtney; offered to leave message - no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 36 [2026-05-19 11:42:01] Webhook received: Contact ID 44114 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14033829467", "retell_llm_dynamic_variables": { "first_name": "Elisabeth", "last_name": "Fuller", "full_name": "Elisabeth Fuller", "contact_id": "44114", "email": "bgieske@telus.net", "orgname": "BF Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LNC Nov 12 2025 vm\n2026 May 12 voicemail reached, no human contact\n2026-05-12 Dial no answer, phone: +14033810606\n2026 May 14 - Reached voicemail (Betty at 3829467).\n2026-05-14 Dial no answer, phone: +14033810606", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 37 [2026-05-19 11:42:01] Webhook received: Contact ID 47692 [2026-05-19 11:42:01] Webhook received: Contact ID 44556 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14036477865", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Swanson", "full_name": "Carol Swanson", "contact_id": "44556", "email": "carolswan639@gmail.com", "orgname": "Holy Spirit Catholic School Division", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; call forwarded message\n2026 May 14 - Reached voicemail, call disconnected - no NPI# provided", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 38 [2026-05-19 11:42:01] Webhook received: Contact ID 38957 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14036382458", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barker", "full_name": "Amy Barker", "contact_id": "38957", "email": "amyhelean@gmail.com", "orgname": "Kelmar Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected\n2026 May 14 - reached voicemail; no human contact", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Webhook received: Contact ID 47473 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14032624255", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Rickert", "full_name": "Amanda Rickert", "contact_id": "47473", "email": "arickert@landmarkcinemas.com", "orgname": "Amanda Rickert", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached Landmark Cinema voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail at Landmark Cinema; no human answered\n2026 May 14 - reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 39 [2026-05-19 11:42:01] Added to queue. Total in queue: 40 [2026-05-19 11:42:01] Webhook received: Contact ID 42824 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17802005639", "retell_llm_dynamic_variables": { "first_name": "Reaz", "last_name": "Ahmed", "full_name": "Reaz Ahmed", "contact_id": "42824", "email": "reazbill@hotmail.com", "orgname": "Trusted Acc & Tax Services", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail for Reaz Ahmed; left greeting; no NPI# provided\n2026 May 14 - Reached voicemail for Reaz; left message", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 41 [2026-05-19 11:42:01] Webhook received: Contact ID 40680 [2026-05-19 11:42:01] Webhook received: Contact ID 41810 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17802715024", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Smith", "full_name": "Lindsay Smith", "contact_id": "41810", "email": "lindsaylaurasmith@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 42 [2026-05-19 11:42:01] Webhook received: Contact ID 49309 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17807182539", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Beek", "full_name": "Monica Beek", "contact_id": "49309", "email": "gmvanbeek93@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 43 [2026-05-19 11:42:01] Webhook received: Contact ID 46889 [2026-05-19 11:42:01] Webhook received: Contact ID 49187 [2026-05-19 11:42:01] Webhook received: Contact ID 39642 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14036890353", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Runge", "full_name": "Michelle Runge", "contact_id": "39642", "email": "missyd111@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She stop because she lost her job.\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 44 [2026-05-19 11:42:01] Webhook received: Contact ID 40971 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+14032624373", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Geddes", "full_name": "Crystal Geddes", "contact_id": "40971", "email": "geddesc@telus.net", "orgname": "YouRhere Inc.", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 14 - Reached voicemail for Crystal Geddes; no message left\n2026 May 14 - Reached voicemail/automated system; no human contact.", "number_of_passed_courses": "4", "extension": "229", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Added to queue. Total in queue: 45 [2026-05-19 11:42:01] Webhook received: Contact ID 48775 [2026-05-19 11:42:01] Payload: { "from_number": "+14375242727", "to_number": "+17804366961", "retell_llm_dynamic_variables": { "first_name": "Regina", "last_name": "Baraniuk", "full_name": "Regina Baraniuk", "contact_id": "48775", "email": "regellbar21@gmail.com", "orgname": "BGE Indoor Air Quality Solutions", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; business hours message heard\n2026 May 14 - Reached voicemail; attempted to speak with Regina.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:01] Webhook received: Contact ID 49368 [2026-05-19 11:42:01] Added to queue. Total in queue: 46 [2026-05-19 11:42:01] Webhook received: Contact ID 47584 [2026-05-19 11:42:02] Webhook received: Contact ID 46935 [2026-05-19 11:42:02] Webhook received: Contact ID 48285 [2026-05-19 11:42:02] Payload: { "from_number": "+14375242727", "to_number": "+14032871911", "retell_llm_dynamic_variables": { "first_name": "Erin", "last_name": "Reinhardt", "full_name": "Erin Reinhardt", "contact_id": "48285", "email": "erin.m.reinhardt@gmail.com", "orgname": "911 Supply", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail at nine one one Supply (Casey King).\n2026 May 14 - Reached voicemail/greeting; identified as Aaron Einhardt.", "number_of_passed_courses": "4", "extension": "221", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:02] Webhook received: Contact ID 49189 [2026-05-19 11:42:02] Payload: { "from_number": "+14375242727", "to_number": "+18677772166", "retell_llm_dynamic_variables": { "first_name": "Marlene", "last_name": "Peffer", "full_name": "Marlene Peffer", "contact_id": "49189", "email": "mpettersen25@gmail.com", "orgname": "Ingamo Hall Friendship Centre", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no contact", "number_of_passed_courses": "4", "extension": "", "province": "NT", "toronto_current_time": "2026-05-19T11:42:03-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:42:02] Webhook received: Contact ID 47582 [2026-05-19 11:42:11] Added to queue. Total in queue: 47 [2026-05-19 11:42:11] Added to queue. Total in queue: 48 [2026-05-19 11:57:01] Webhook received: Contact ID 38893 [2026-05-19 11:57:01] Payload: { "from_number": "+14375242727", "to_number": "+14034712197", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "McLennan", "full_name": "Crystal McLennan", "contact_id": "38893", "email": "mclennancrystal@gmail.com", "orgname": "Bell Canada", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - reached voicemail, call forwarded message; no human answer\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:01] Added to queue. Total in queue: 2 [2026-05-19 11:57:02] Webhook received: Contact ID 44244 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+17804595982", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Stolarchuk", "full_name": "Karen Stolarchuk", "contact_id": "44244", "email": "karen.stolarchuk@dhl.com", "orgname": "Connect Logistics Services", "member_type": "PRO", "bloc_notes_ac": "LN Nov 12 2025 vm\n2026-05-14 invalid phone destination, phone: +17804584538\n2026 May 14 - Reached voicemail/answering system; no contact made\n2026-05-19 invalid phone destination, phone: +17804584538", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 3 [2026-05-19 11:57:02] Webhook received: Contact ID 38774 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14032837344", "retell_llm_dynamic_variables": { "first_name": "Kenneth", "last_name": "Greaves", "full_name": "Kenneth Greaves", "contact_id": "38774", "email": "kgreaves@larchecalgary.org", "orgname": "L'Arche Assoc. of Calgary", "member_type": "PRO", "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - Reached voicemail, left a brief message\n2026 May 14 - Reached voicemail at Ken and Sandy's Place; no human answer\n2026 May 19 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-10-02", "corp_cancel_date": "", "paid_thru": "2024-07-31", "company_paid_thru": "", "the_withdrawal_date": "2024-10-02", "the_withdrawal_duration": "1 year and 7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 4 [2026-05-19 11:57:02] Webhook received: Contact ID 42826 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+17804283210", "retell_llm_dynamic_variables": { "first_name": "Sonia", "last_name": "Bonilla", "full_name": "Sonia Bonilla", "contact_id": "42826", "email": "sbarahona1@hotmail.com", "orgname": "Edmonton Region Child Care Association", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - reached voicemail/greeting; no human answered\n2026 May 14 - Reached voicemail at start of call, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 5 [2026-05-19 11:57:02] Webhook received: Contact ID 42748 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14036500963", "retell_llm_dynamic_variables": { "first_name": "Christen", "last_name": "Laycock", "full_name": "Christen Laycock", "contact_id": "42748", "email": "christenl@stepperhomes.com", "orgname": "Stepper Custom Homes Inc.", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14036951152\n2026 May 14 - reached voicemail; no human answered\n2026-05-19 invalid phone destination, phone: +14036951152", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 6 [2026-05-19 11:57:02] Webhook received: Contact ID 39352 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14034753057", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Neef", "full_name": "Jennifer Neef", "contact_id": "39352", "email": "jen.neef@web.de", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 No one by that name\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail for Ronnie Fenrick and Jennifer Neve; no live contact.\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-07-03", "corp_cancel_date": "", "paid_thru": "2024-04-30", "company_paid_thru": "", "the_withdrawal_date": "2024-07-03", "the_withdrawal_duration": "1 year and 10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 7 [2026-05-19 11:57:02] Webhook received: Contact ID 8966 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14035107149", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Robinson", "full_name": "Deborah Robinson", "contact_id": "8966", "email": "geminimagpie@yahoo.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Mar 11 2025 vm Mar 24 2025 vm\r\nMar 26 2025 vm Mar 31 2025 vm Apr 3 2025 vm\r\nApr 9 2025 vm Apr 11 2025 vm May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail for Deborah Robinson; no message left.\n2026 May 14 - Reached voicemail/answering system; contact said \"You've reached Deborah Robinson.\"\n2026 May 19 reached voicemail for Deborah Robinson", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 8 [2026-05-19 11:57:02] Webhook received: Contact ID 10620 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+15879694110", "retell_llm_dynamic_variables": { "first_name": "Bharatha", "last_name": "Rallage", "full_name": "Bharatha Rallage", "contact_id": "10620", "email": "drbharathacan@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "17 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no contact\n2026 May 19 reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-02-03", "corp_cancel_date": "", "paid_thru": "2023-11-30", "company_paid_thru": "", "the_withdrawal_date": "2024-02-03", "the_withdrawal_duration": "2 years and 3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 9 [2026-05-19 11:57:02] Webhook received: Contact ID 40058 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14034628114", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Trim", "full_name": "Becky Trim", "contact_id": "40058", "email": "btrim49@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "July 3 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-12 invalid phone destination, phone: +15872327791\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +15872327791\n2026 May 14 - Reached voicemail, no message left\n2026-05-19 invalid phone destination, phone: +15872327791", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-12-04", "corp_cancel_date": "", "paid_thru": "2024-09-30", "company_paid_thru": "", "the_withdrawal_date": "2024-12-04", "the_withdrawal_duration": "1 year and 5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 10 [2026-05-19 11:57:02] Webhook received: Contact ID 10953 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+17807165612", "retell_llm_dynamic_variables": { "first_name": "Marilou", "last_name": "Monta-Santos", "full_name": "Marilou Monta-Santos", "contact_id": "10953", "email": "loufelmont@yahoo.com", "orgname": "Tim Hortons", "member_type": "PRO", "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM APr 7 2025 vm Apr 10 2025 vm\r\nMay 5 2025 vm Aug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail; no answer\n2026 May 14 - Reached voicemail; left message\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 11 [2026-05-19 11:57:02] Webhook received: Contact ID 41875 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14034677598", "retell_llm_dynamic_variables": { "first_name": "Alice", "last_name": "Griffiths", "full_name": "Alice Griffiths", "contact_id": "41875", "email": "aliceg1967@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 12 [2026-05-19 11:57:02] Webhook received: Contact ID 40576 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14036150849", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Terry", "full_name": "Danielle Terry", "contact_id": "40576", "email": "danielle.terry@ensignenergy.com", "orgname": "Ensign Energy Services", "member_type": "PRO", "bloc_notes_ac": "She changed her career path and now needs payroll less than before. She found it a bit expensive and didn\u2019t see the same value in her new role. Overall, she liked the experience, but felt it could\u2019ve been better.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, message left\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 14 - Reached voicemail; left message to speak with Danielle\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-05-02", "corp_cancel_date": "", "paid_thru": "2025-02-28", "company_paid_thru": "", "the_withdrawal_date": "2025-05-02", "the_withdrawal_duration": "1 year" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 13 [2026-05-19 11:57:02] Webhook received: Contact ID 42794 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14032843560", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Dyck", "full_name": "Laura Dyck", "contact_id": "42794", "email": "lldyck@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail; no message left.\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Added to queue. Total in queue: 14 [2026-05-19 11:57:02] Webhook received: Contact ID 43715 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14038304917", "retell_llm_dynamic_variables": { "first_name": "Lorina", "last_name": "Manzano", "full_name": "Lorina Manzano", "contact_id": "43715", "email": "lorainesmanzano@hotmail.com", "orgname": "CAM Field Solutions Canada Corp.", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 No one by the name Lorina works at 1st number , 2nd number vm\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:02] Webhook received: Contact ID 38957 [2026-05-19 11:57:02] Payload: { "from_number": "+14375242727", "to_number": "+14036381889", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barker", "full_name": "Amy Barker", "contact_id": "38957", "email": "amyhelean@gmail.com", "orgname": "Kelmar Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected\n2026 May 14 - reached voicemail; no human contact\n2026 May 19 reached voicemail at Telmar Limited", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 33525 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+17806030127", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Stevenson", "full_name": "Heather Stevenson", "contact_id": "33525", "email": "heatherstevenson1@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed - not in payroll anymore\n2026 May 14 - Reached voicemail greeting only.\n2026 May 14 - Reached voicemail; no answer\n2026 May 19 call reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-04-02", "corp_cancel_date": "", "paid_thru": "2025-01-31", "company_paid_thru": "", "the_withdrawal_date": "2025-04-02", "the_withdrawal_duration": "1 year and 1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 31030 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14039015389", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Zakariasen", "full_name": "Katherine Zakariasen", "contact_id": "31030", "email": "katzak87@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 43700 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+17802130415", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Tomanek", "full_name": "Jody Tomanek", "contact_id": "43700", "email": "jodytomanek@gmail.com", "orgname": "Athabasca University", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 Asked to be call later\r\nLN Oct 20 2025 called back vm\n2026 May 14 - Reached voicemail for Jody Chmanik; no message left\n2026 May 14 - Reached voicemail; left message requested.\n2026 May 19 reached voicemail of Jody Chmanek at Athabasca University", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 43421 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14035282138", "retell_llm_dynamic_variables": { "first_name": "Brandy", "last_name": "Mulder", "full_name": "Brandy Mulder", "contact_id": "43421", "email": "dbmulder@shaw.ca", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Sept 30 2025 no answer\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-19 Dial no answer, phone: +14035282138", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-09-03", "corp_cancel_date": "", "paid_thru": "2025-06-30", "company_paid_thru": "", "the_withdrawal_date": "2025-09-03", "the_withdrawal_duration": "8 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 11279 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+12508933073", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Latimer", "full_name": "Cynthia Latimer", "contact_id": "11279", "email": "cylatimer@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 12 call answered by Cindy, not Cynthia\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human interaction\n2026 May 14 - Reached voicemail; no live contact.\n2026 May 19 call reached voicemail, contact identified as Cindy", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 41853 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+17802670954", "retell_llm_dynamic_variables": { "first_name": "Daniela", "last_name": "Smith", "full_name": "Daniela Smith", "contact_id": "41853", "email": "dana_cristea@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no human interaction\n2026 May 14 - Reached voicemail; no human answer.\n2026 May 14 - reached voicemail; no message left\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 43711 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+17809999694", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Smith", "full_name": "Andrea Smith", "contact_id": "43711", "email": "andreaelizabethgrace@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: \"Your call has been forwarded.\"\n2026 May 14 - Callback scheduled for 2026-05-15 09:00 - Contact Andrea Smith, phone 7809999694, email andreaelizabethgrace@gmail.com\n2026 May 15 - Call forwarded to voicemail; no answer.\n2026 May 19 call reached voicemail.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 43742 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14032812667", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Baron", "full_name": "Andrea Baron", "contact_id": "43742", "email": "andrea.ruiz.baron@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached Andrea's mom, no callback date/time provided\n2026 May 14 - Reached voicemail; contact asked agent to leave a message and will call back.\n2026 May 14 - Reached voicemail; gatekeeper Aura asked to leave a message\n2026 May 19 reached voicemail, message left for callback", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-10-01", "corp_cancel_date": "", "paid_thru": "2025-07-31", "company_paid_thru": "", "the_withdrawal_date": "2025-10-01", "the_withdrawal_duration": "7 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:03] Webhook received: Contact ID 38463 [2026-05-19 11:57:03] Payload: { "from_number": "+14375242727", "to_number": "+14038751679", "retell_llm_dynamic_variables": { "first_name": "Brenna", "last_name": "Wardrop", "full_name": "Brenna Wardrop", "contact_id": "38463", "email": "brennawardrop@shaw.ca", "orgname": "Paragon Living", "member_type": "PRO", "bloc_notes_ac": "June 17 2025 asked to send docs only\r\nLN / 21 October 2025 VM\r\nLN / 10 November 2025 Sent her the documents call later to check if she received them\r\nLN / 17 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2024-11-02", "corp_cancel_date": "", "paid_thru": "2024-08-31", "company_paid_thru": "", "the_withdrawal_date": "2024-11-02", "the_withdrawal_duration": "1 year and 6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:04] Webhook received: Contact ID 42719 [2026-05-19 11:57:04] Payload: { "from_number": "+14375242727", "to_number": "+17809941050", "retell_llm_dynamic_variables": { "first_name": "Yufeng", "last_name": "Wang", "full_name": "Yufeng Wang", "contact_id": "42719", "email": "maria0312@hotmail.com", "orgname": "Greystone Residential Management Corp.", "member_type": "PRO", "bloc_notes_ac": "number not in service\n2026-05-14 Dial no answer, phone: +15874588199\n2026 May 14 - Voicemail reached for Yufeng Wang; left message offer to hold.\n2026-05-19 invalid phone destination, phone: +15874588199", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2025-08-02", "corp_cancel_date": "", "paid_thru": "2025-05-31", "company_paid_thru": "", "the_withdrawal_date": "2025-08-02", "the_withdrawal_duration": "9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:09] Webhook received: Contact ID 41848 [2026-05-19 11:57:09] Payload: { "from_number": "+14375242727", "to_number": "+15875795726", "retell_llm_dynamic_variables": { "first_name": "Ginette", "last_name": "McGinn", "full_name": "Ginette McGinn", "contact_id": "41848", "email": "ginettenmcginn@gmail.com", "orgname": "Tanners Holdings Inc", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 vm Dave\n2026 May 14 - Reached voicemail: Dave Larson; no live contact\n2026 May 14 - Confirmed contact as Ginette; scheduled callback for 2026-05-16 14:00; email ginettenmcginn@gmail.com; contact id 41848\n2026 May 16 call reached voicemail\n2026 May 19 call reached voicemail for Dave Larson", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:09] Webhook received: Contact ID 47885 [2026-05-19 11:57:09] Payload: { "from_number": "+14375242727", "to_number": "+17053457249", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Middleton", "full_name": "John Middleton", "contact_id": "47885", "email": "john.middleton@innovatax.ca", "orgname": "InnovaTAX", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no human answer\n2026 May 14 - Reached voicemail after 3 seconds; no human contact\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2026-02-12", "corp_cancel_date": "", "paid_thru": "", "company_paid_thru": "", "the_withdrawal_date": "2026-02-12", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:10] Added to queue. Total in queue: 15 [2026-05-19 11:57:10] Added to queue. Total in queue: 16 [2026-05-19 11:57:10] Added to queue. Total in queue: 17 [2026-05-19 11:57:10] Added to queue. Total in queue: 18 [2026-05-19 11:57:10] Added to queue. Total in queue: 19 [2026-05-19 11:57:10] Added to queue. Total in queue: 20 [2026-05-19 11:57:10] Added to queue. Total in queue: 21 [2026-05-19 11:57:10] Added to queue. Total in queue: 22 [2026-05-19 11:57:10] Added to queue. Total in queue: 23 [2026-05-19 11:57:10] Added to queue. Total in queue: 24 [2026-05-19 11:57:10] Added to queue. Total in queue: 25 [2026-05-19 11:57:10] Added to queue. Total in queue: 26 [2026-05-19 11:57:10] Added to queue. Total in queue: 27 [2026-05-19 11:57:10] Added to queue. Total in queue: 28 [2026-05-19 11:57:11] Webhook received: Contact ID 38957 [2026-05-19 11:57:11] Payload: { "from_number": "+14375242727", "to_number": "+14036381889", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Barker", "full_name": "Amy Barker", "contact_id": "38957", "email": "amyhelean@gmail.com", "orgname": "Kelmar Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected\n2026 May 14 - reached voicemail; no human contact\n2026 May 19 reached voicemail at Telmar Limited", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:57:08-04:00", "called_by": "", "cancel_date": "2023-01-05", "corp_cancel_date": "", "paid_thru": "2022-10-31", "company_paid_thru": "", "the_withdrawal_date": "2023-01-05", "the_withdrawal_duration": "3 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:11] Webhook received: Contact ID 47524 [2026-05-19 11:57:11] Payload: { "from_number": "+14375242727", "to_number": "+17807814141", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Aitchison", "full_name": "Connie Aitchison", "contact_id": "47524", "email": "cabsltd@outlook.com", "orgname": "C. A. B. S. Ltd.", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no contact made\n2026 May 14 - reached voicemail (mailbox 780781414?)\n2026 May 14 - reached voicemail (mailbox 78), no message left\n2026 May 19 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:00-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 11:57:11] Added to queue. Total in queue: 29 [2026-05-19 11:57:11] Added to queue. Total in queue: 30 [2026-05-19 12:01:59] Webhook received: Contact ID 44556 [2026-05-19 12:01:59] Payload: { "from_number": "+14375242727", "to_number": "+14036477865", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Swanson", "full_name": "Carol Swanson", "contact_id": "44556", "email": "carolswan639@gmail.com", "orgname": "Holy Spirit Catholic School Division", "member_type": "PRO", "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; call forwarded message\n2026 May 14 - Reached voicemail, call disconnected - no NPI# provided\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2025-12-02", "corp_cancel_date": "", "paid_thru": "2025-09-30", "company_paid_thru": "", "the_withdrawal_date": "2025-12-02", "the_withdrawal_duration": "5 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:01:59] Added to queue. Total in queue: 2 [2026-05-19 12:02:00] Webhook received: Contact ID 47473 [2026-05-19 12:02:00] Payload: { "from_number": "+14375242727", "to_number": "+14034931170", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Rickert", "full_name": "Amanda Rickert", "contact_id": "47473", "email": "arickert@landmarkcinemas.com", "orgname": "Amanda Rickert", "member_type": "PRO", "bloc_notes_ac": "2026 May 12 call reached Landmark Cinema voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail at Landmark Cinema; no human answered\n2026 May 14 - reached voicemail, no message left\n2026 May 19 call reached voicemail at Landmark Cinema head office, no human answered.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:00] Added to queue. Total in queue: 3 [2026-05-19 12:02:01] Webhook received: Contact ID 44114 [2026-05-19 12:02:01] Payload: { "from_number": "+14375242727", "to_number": "+14033810606", "retell_llm_dynamic_variables": { "first_name": "Elisabeth", "last_name": "Fuller", "full_name": "Elisabeth Fuller", "contact_id": "44114", "email": "bgieske@telus.net", "orgname": "BF Bookkeeping", "member_type": "PRO", "bloc_notes_ac": "LNC Nov 12 2025 vm\n2026 May 12 voicemail reached, no human contact\n2026-05-12 Dial no answer, phone: +14033810606\n2026 May 14 - Reached voicemail (Betty at 3829467).\n2026-05-14 Dial no answer, phone: +14033810606\n2026 May 19 reached voicemail for Betty, no contact with Elisabeth", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2025-11-04", "corp_cancel_date": "", "paid_thru": "2025-08-31", "company_paid_thru": "", "the_withdrawal_date": "2025-11-04", "the_withdrawal_duration": "6 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:01] Webhook received: Contact ID 49189 [2026-05-19 12:02:01] Payload: { "from_number": "+14375242727", "to_number": "+17802454417", "retell_llm_dynamic_variables": { "first_name": "Marlene", "last_name": "Peffer", "full_name": "Marlene Peffer", "contact_id": "49189", "email": "mpettersen25@gmail.com", "orgname": "Ingamo Hall Friendship Centre", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; no contact", "number_of_passed_courses": "4", "extension": "", "province": "NT", "toronto_current_time": "2026-05-19T11:42:08-04:00", "called_by": "", "cancel_date": "2026-05-02", "corp_cancel_date": "", "paid_thru": "2026-02-28", "company_paid_thru": "", "the_withdrawal_date": "2026-05-02", "the_withdrawal_duration": "17 days" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:01] Webhook received: Contact ID 48775 [2026-05-19 12:02:01] Payload: { "from_number": "+14375242727", "to_number": "+17809633114", "retell_llm_dynamic_variables": { "first_name": "Regina", "last_name": "Baraniuk", "full_name": "Regina Baraniuk", "contact_id": "48775", "email": "regellbar21@gmail.com", "orgname": "BGE Indoor Air Quality Solutions", "member_type": "PRO", "bloc_notes_ac": "2026 May 14 - Reached voicemail; business hours message heard\n2026 May 14 - Reached voicemail; attempted to speak with Regina.\n2026 May 19 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2026-04-02", "corp_cancel_date": "", "paid_thru": "2026-01-31", "company_paid_thru": "", "the_withdrawal_date": "2026-04-02", "the_withdrawal_duration": "1 month" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:02] Webhook received: Contact ID 38980 [2026-05-19 12:02:02] Payload: { "from_number": "+14375242727", "to_number": "+17809154312", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "McDorman", "full_name": "Courtney McDorman", "contact_id": "38980", "email": "cmcdorman86@gmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "Survey completed She is no longer payroll. She said that the it was not challenging to participate in event it was just the cost.\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 14 - Reached voicemail; message prompt heard.\n2026 May 14 - Reached voicemail for Courtney; offered to leave message - no message left\n2026 May 19 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:01-04:00", "called_by": "", "cancel_date": "2024-08-02", "corp_cancel_date": "", "paid_thru": "2024-05-31", "company_paid_thru": "", "the_withdrawal_date": "2024-08-02", "the_withdrawal_duration": "1 year and 9 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:02] Webhook received: Contact ID 39642 [2026-05-19 12:02:02] Payload: { "from_number": "+14375242727", "to_number": "+14036890353", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Runge", "full_name": "Michelle Runge", "contact_id": "39642", "email": "missyd111@hotmail.com", "orgname": "", "member_type": "PRO", "bloc_notes_ac": "June 27 2025 Survey completed She stop because she lost her job.\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2025-01-07", "corp_cancel_date": "", "paid_thru": "2025-10-31", "company_paid_thru": "", "the_withdrawal_date": "2025-01-07", "the_withdrawal_duration": "1 year and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:02] Webhook received: Contact ID 40971 [2026-05-19 12:02:02] Payload: { "from_number": "+14375242727", "to_number": "+15875794260", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Geddes", "full_name": "Crystal Geddes", "contact_id": "40971", "email": "geddesc@telus.net", "orgname": "YouRhere Inc.", "member_type": "PRO", "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 14 - Reached voicemail for Crystal Geddes; no message left\n2026 May 14 - Reached voicemail/automated system; no human contact.\n2026 May 19 call reached voicemail, office closed for statutory holiday", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-19T11:42:02-04:00", "called_by": "", "cancel_date": "2025-06-03", "corp_cancel_date": "", "paid_thru": "2025-03-31", "company_paid_thru": "", "the_withdrawal_date": "2025-06-03", "the_withdrawal_duration": "11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:02:02] Added to queue. Total in queue: 4 [2026-05-19 12:02:02] Added to queue. Total in queue: 5 [2026-05-19 12:02:02] Added to queue. Total in queue: 6 [2026-05-19 12:02:02] Added to queue. Total in queue: 7 [2026-05-19 12:02:02] Added to queue. Total in queue: 8 [2026-05-19 12:02:03] Added to queue. Total in queue: 9 [2026-05-19 12:12:01] Webhook received: Contact ID 38544 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+16135912100", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Davidson", "full_name": "Mary Davidson", "contact_id": "38544", "email": "maryadavidson@yahoo.ca", "orgname": "Best Theratronics Ltd.", "member_type": "PRO", "bloc_notes_ac": "June 18 2025 Person who answered said was the wrong number.\r\n2nd number no answer", "number_of_passed_courses": "0", "extension": "2720", "province": "ON", "toronto_current_time": "2026-05-19T12:12:01-04:00", "called_by": "", "cancel_date": "2024-06-04", "corp_cancel_date": "", "paid_thru": "2024-03-31", "company_paid_thru": "", "the_withdrawal_date": "2024-06-04", "the_withdrawal_duration": "1 year and 11 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:12:01] Added to queue. Total in queue: 2 [2026-05-19 12:12:01] Webhook received: Contact ID 38023 [2026-05-19 12:12:01] Webhook received: Contact ID 47472 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19053264000", "retell_llm_dynamic_variables": { "first_name": "Maryam", "last_name": "Waheed", "full_name": "Maryam Waheed", "contact_id": "47472", "email": "maryam.waheed25@gmail.com", "orgname": "Marel Contractors", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T12:12:01-04:00", "called_by": "", "cancel_date": "2026-02-03", "corp_cancel_date": "", "paid_thru": "2025-11-30", "company_paid_thru": "", "the_withdrawal_date": "2026-02-03", "the_withdrawal_duration": "3 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:12:01] Added to queue. Total in queue: 3 [2026-05-19 12:12:01] Webhook received: Contact ID 31029 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19056692921", "retell_llm_dynamic_variables": { "first_name": "Marjan", "last_name": "Pour", "full_name": "Marjan Pour", "contact_id": "31029", "email": "marjan_ilk@yahoo.co.uk", "orgname": "Danier Ramhi Global Inc.", "member_type": "PRO", "bloc_notes_ac": "April 16 2025 Marjan on leave of absence advised to email HR\r\nJuly 14 2025 taking time off not in the office.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T12:12:01-04:00", "called_by": "", "cancel_date": "2025-03-04", "corp_cancel_date": "", "paid_thru": "2024-12-31", "company_paid_thru": "", "the_withdrawal_date": "2025-03-04", "the_withdrawal_duration": "1 year and 2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:12:01] Added to queue. Total in queue: 4 [2026-05-19 12:12:01] Webhook received: Contact ID 48144 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+15197201033", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Kotewicz", "full_name": "Mary Kotewicz", "contact_id": "48144", "email": "maryjanek1318@gmail.com", "orgname": "Patriot Forge Co", "member_type": "PRO", "bloc_notes_ac": "", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T12:12:01-04:00", "called_by": "", "cancel_date": "2026-03-03", "corp_cancel_date": "", "paid_thru": "2025-12-31", "company_paid_thru": "", "the_withdrawal_date": "2026-03-03", "the_withdrawal_duration": "2 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:12:01] Added to queue. Total in queue: 5 [2026-05-19 12:12:01] Webhook received: Contact ID 30982 [2026-05-19 12:12:01] Webhook received: Contact ID 39654 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+19055083336", "retell_llm_dynamic_variables": { "first_name": "Miyoung", "last_name": "Chung", "full_name": "Miyoung Chung", "contact_id": "39654", "email": "mathecmy@gmail.com", "orgname": "Lemond Food Corp.", "member_type": "PRO", "bloc_notes_ac": "Survey completed She said for now she does not wish to be a member. She said she is more on the accounting side of things,", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-19T12:12:02-04:00", "called_by": "", "cancel_date": "2024-01-05", "corp_cancel_date": "", "paid_thru": "2023-10-31", "company_paid_thru": "", "the_withdrawal_date": "2024-01-05", "the_withdrawal_duration": "2 years and 4 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:12:01] Added to queue. Total in queue: 6 [2026-05-19 12:12:01] Webhook received: Contact ID 39882 [2026-05-19 12:12:01] Webhook received: Contact ID 41798 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+15195823060", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Ash", "full_name": "Mary Ash", "contact_id": "41798", "email": "maryanneash960@gmail.com", "orgname": "Fernlea Flowers", "member_type": "PRO", "bloc_notes_ac": "Aug 27 2025 She no longer works at this company.", "number_of_passed_courses": "4", "extension": "1210", "province": "ON", "toronto_current_time": "2026-05-19T12:12:02-04:00", "called_by": "", "cancel_date": "2025-07-04", "corp_cancel_date": "", "paid_thru": "2025-04-30", "company_paid_thru": "", "the_withdrawal_date": "2025-07-04", "the_withdrawal_duration": "10 months" }, "override_agent_id": "agent_52a374335a7faaef27f1eacd36" } [2026-05-19 12:12:01] Added to queue. Total in queue: 7 [2026-05-19 12:12:01] Webhook received: Contact ID 9260 [2026-05-19 12:12:01] Payload: { "from_number": "+14375242727", "to_number": "+14162669081", "retell_llm_dynamic_variables": { "first_name": "Maya", "last_name": "Qipshidze", "full_name": "Maya Qipshidze", "contact_id": "9260", "email": "mayaq2020@gmail.com", "orgname": "Tonic Living", "member_type": "PRO", "bloc_notes_ac": "Mar 12 2025 vm Mar 25 2025 vm\r\nMar 26 2025 vm