[2026-05-20 11:41:59] Webhook received: Contact ID 43367
[2026-05-20 11:41:59] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802467885",
    "retell_llm_dynamic_variables": {
        "first_name": "Himanshu",
        "last_name": "Himanshu",
        "full_name": "Himanshu Himanshu",
        "contact_id": "43367",
        "email": "himanshu.bhadu@gmail.com",
        "orgname": "Himanshu Accounting",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Contact says reinstatement was waived and will be followed up; callback scheduled for 2026-05-18 09:00 - NPI# not provided\n2026 May 18 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-20T11:42:00-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-20 11:41:59] Added to queue. Total in queue: 2
[2026-05-20 13:32:01] Webhook received: Contact ID 39805
[2026-05-20 13:32:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15877077756",
    "retell_llm_dynamic_variables": {
        "first_name": "Chynwe",
        "last_name": "Austin",
        "full_name": "Chynwe Austin",
        "contact_id": "39805",
        "email": "orijflame@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 vm\r\nLN / 01 October 2025 Survey completed - very frustrated that she rated her satisfaction as \"zero\". Someone from NPI should call her - she said that she sent her cheque for renewal after being a member for several years but it was retuned to her without any explanation\n2026 May 14 - Gatekeeper answered; contact not available.\n2026 May 19 contact wants to renew but requested callback for next day",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-19T13:12:00-04:00",
        "called_by": "",
        "cancel_date": "2024-05-16",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-16",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-20 13:32:01] Added to queue. Total in queue: 2
[2026-05-20 14:27:07] Webhook received: Contact ID 39121
[2026-05-20 14:27:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165900770",
    "retell_llm_dynamic_variables": {
        "first_name": "Mandakini",
        "last_name": "Chawriya",
        "full_name": "Mandakini Chawriya",
        "contact_id": "39121",
        "email": "mcm226@hotmail.com",
        "orgname": "Hearing Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "Survey completed  She is no longer in payroll . She has just changed to Admin and client services.\n2026 May 19 callback scheduled for 2026-05-20 14:00 - NPI# 39121",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-19T14:57:00-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-20 14:27:07] Added to queue. Total in queue: 2
[2026-05-20 15:47:02] Webhook received: Contact ID 48218
[2026-05-20 15:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15144255158",
    "retell_llm_dynamic_variables": {
        "first_name": "Michele",
        "last_name": "Scott",
        "full_name": "Michele Scott",
        "contact_id": "48218",
        "email": "michele@heddo.com",
        "orgname": "Gestion M\u00e9trique / Metric Management",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-19 Dial no answer, phone: +15144532222\n2026 May 19 callback scheduled for 2026-05-20 15:30",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-19T15:12:02-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-20 15:47:02] Added to queue. Total in queue: 2