[2026-05-21 08:47:05] Webhook received: Contact ID 38352
[2026-05-21 08:47:05] Webhook received: Contact ID 40200
[2026-05-21 08:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024248674",
    "retell_llm_dynamic_variables": {
        "first_name": "Dawn",
        "last_name": "Stevens-Layden",
        "full_name": "Dawn Stevens-Layden",
        "contact_id": "38352",
        "email": "dawn.stevens@investnovascotia.ca",
        "orgname": "Invest Nova Scotia",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.\n2026 May 15 - Reached Invest Nova Scotia IVR, unable to locate extension, operator unavailable\n2026 May 19 call reached voicemail at Invest Nova Scotia.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "1137",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:05] Webhook received: Contact ID 40200
[2026-05-21 08:47:05] Added to queue. Total in queue: 2
[2026-05-21 08:47:05] Webhook received: Contact ID 38352
[2026-05-21 08:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024248674",
    "retell_llm_dynamic_variables": {
        "first_name": "Dawn",
        "last_name": "Stevens-Layden",
        "full_name": "Dawn Stevens-Layden",
        "contact_id": "38352",
        "email": "dawn.stevens@investnovascotia.ca",
        "orgname": "Invest Nova Scotia",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.\n2026 May 15 - Reached Invest Nova Scotia IVR, unable to locate extension, operator unavailable\n2026 May 19 call reached voicemail at Invest Nova Scotia.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "1137",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:05] Added to queue. Total in queue: 3
[2026-05-21 08:47:05] Webhook received: Contact ID 42767
[2026-05-21 08:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19028355847",
    "retell_llm_dynamic_variables": {
        "first_name": "Eric",
        "last_name": "Salem",
        "full_name": "Eric Salem",
        "contact_id": "42767",
        "email": "ericsalem71@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left\n2026 May 15 - reached voicemail; message left\n2026 May 19 call reached voicemail, no message left\n2026 May 19 call reached voicemail, message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:05] Added to queue. Total in queue: 4
[2026-05-21 08:47:05] Webhook received: Contact ID 47462
[2026-05-21 08:47:05] Webhook received: Contact ID 38702
[2026-05-21 08:47:05] Webhook received: Contact ID 48757
[2026-05-21 08:47:05] Webhook received: Contact ID 44106
[2026-05-21 08:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19026257892",
    "retell_llm_dynamic_variables": {
        "first_name": "Christine",
        "last_name": "Sandahl-Bland",
        "full_name": "Christine Sandahl-Bland",
        "contact_id": "44106",
        "email": "christine.bland@hotmail.com",
        "orgname": "Town of Port Hawkesbury",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer\n2026 May 13 - reached voicemail; no live contact\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail - no contact",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:05] Added to queue. Total in queue: 5
[2026-05-21 08:47:06] Webhook received: Contact ID 47838
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024463828",
    "retell_llm_dynamic_variables": {
        "first_name": "Miaomiao",
        "last_name": "Tao",
        "full_name": "Miaomiao Tao",
        "contact_id": "47838",
        "email": "tracytao6@gmail.com",
        "orgname": "Karma Bridal and Formal",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - reached voicemail at Karma Bridal Informal, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 6
[2026-05-21 08:47:06] Webhook received: Contact ID 43389
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024612009",
    "retell_llm_dynamic_variables": {
        "first_name": "Tonia",
        "last_name": "Wright",
        "full_name": "Tonia Wright",
        "contact_id": "43389",
        "email": "toniawright@live.ca",
        "orgname": "Land and Sea Instrumentation Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443\n2026 May 15 - Reached company voicemail; left no message\n2026-05-15 Dial no answer, phone: +19026911443\n2026 May 19 reached voicemail for Land and CE Instrumentation Limited, left message after selecting accounts payable\n2026-05-19 Dial no answer, phone: +19026911443",
        "number_of_passed_courses": "4",
        "extension": "258",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 7
[2026-05-21 08:47:06] Webhook received: Contact ID 38702
[2026-05-21 08:47:06] Webhook received: Contact ID 43709
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17097435338",
    "retell_llm_dynamic_variables": {
        "first_name": "Anna",
        "last_name": "Ross",
        "full_name": "Anna Ross",
        "contact_id": "43709",
        "email": "anna@corebookkeepingnl.com",
        "orgname": "Core Bookkeeping",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.\n2026 May 13 - reached voicemail\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 8
[2026-05-21 08:47:06] Webhook received: Contact ID 31318
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024719796",
    "retell_llm_dynamic_variables": {
        "first_name": "Ren\u00e9e",
        "last_name": "Weeks",
        "full_name": "Ren\u00e9e Weeks",
        "contact_id": "31318",
        "email": "renee-weeks@outlook.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; no human contact.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 9
[2026-05-21 08:47:06] Webhook received: Contact ID 42767
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19028355847",
    "retell_llm_dynamic_variables": {
        "first_name": "Eric",
        "last_name": "Salem",
        "full_name": "Eric Salem",
        "contact_id": "42767",
        "email": "ericsalem71@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left\n2026 May 15 - reached voicemail; message left\n2026 May 19 call reached voicemail, no message left\n2026 May 19 call reached voicemail, message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 10
[2026-05-21 08:47:06] Webhook received: Contact ID 47152
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15066358090",
    "retell_llm_dynamic_variables": {
        "first_name": "Mackenzie",
        "last_name": "Hickey",
        "full_name": "Mackenzie Hickey",
        "contact_id": "47152",
        "email": "mackhickey99@gmail.com",
        "orgname": "Lorneville Mechanical Contractors",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail service not initialized; no message left.\n2026 May 19 call reached voicemail at Lorneville Mechanical Contractor\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 11
[2026-05-21 08:47:06] Webhook received: Contact ID 47152
[2026-05-21 08:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15066358090",
    "retell_llm_dynamic_variables": {
        "first_name": "Mackenzie",
        "last_name": "Hickey",
        "full_name": "Mackenzie Hickey",
        "contact_id": "47152",
        "email": "mackhickey99@gmail.com",
        "orgname": "Lorneville Mechanical Contractors",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail service not initialized; no message left.\n2026 May 19 call reached voicemail at Lorneville Mechanical Contractor\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:07-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 08:47:06] Added to queue. Total in queue: 12
[2026-05-21 08:47:07] Webhook received: Contact ID 38702
[2026-05-21 08:47:07] Webhook received: Contact ID 41781
[2026-05-21 09:02:02] Webhook received: Contact ID 38352
[2026-05-21 09:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024620395",
    "retell_llm_dynamic_variables": {
        "first_name": "Dawn",
        "last_name": "Stevens-Layden",
        "full_name": "Dawn Stevens-Layden",
        "contact_id": "38352",
        "email": "dawn.stevens@investnovascotia.ca",
        "orgname": "Invest Nova Scotia",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.\n2026 May 15 - Reached Invest Nova Scotia IVR, unable to locate extension, operator unavailable\n2026 May 19 call reached voicemail at Invest Nova Scotia.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail for Dawn Stevens Layden in Finance department",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:02] Added to queue. Total in queue: 2
[2026-05-21 09:02:02] Webhook received: Contact ID 38352
[2026-05-21 09:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024620395",
    "retell_llm_dynamic_variables": {
        "first_name": "Dawn",
        "last_name": "Stevens-Layden",
        "full_name": "Dawn Stevens-Layden",
        "contact_id": "38352",
        "email": "dawn.stevens@investnovascotia.ca",
        "orgname": "Invest Nova Scotia",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 vm\n2026 May 11 voicemail reached at Invest Nova Scotia for Dawn Stevens Layden\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Dawn Stevens Layden at Invest Nova Scotia; no message left.\n2026 May 13 - Reached voicemail; no contact.\n2026 May 15 - Reached Invest Nova Scotia IVR, unable to locate extension, operator unavailable\n2026 May 19 call reached voicemail at Invest Nova Scotia.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail for Dawn Stevens Layden in Finance department",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:02] Added to queue. Total in queue: 3
[2026-05-21 09:02:04] Webhook received: Contact ID 42767
[2026-05-21 09:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19028355847",
    "retell_llm_dynamic_variables": {
        "first_name": "Eric",
        "last_name": "Salem",
        "full_name": "Eric Salem",
        "contact_id": "42767",
        "email": "ericsalem71@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left\n2026 May 15 - reached voicemail; message left\n2026 May 19 call reached voicemail, no message left\n2026 May 19 call reached voicemail, message left\n2026 May 21 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:04] Added to queue. Total in queue: 4
[2026-05-21 09:02:04] Webhook received: Contact ID 31318
[2026-05-21 09:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024719796",
    "retell_llm_dynamic_variables": {
        "first_name": "Ren\u00e9e",
        "last_name": "Weeks",
        "full_name": "Ren\u00e9e Weeks",
        "contact_id": "31318",
        "email": "renee-weeks@outlook.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; no human contact.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:04] Added to queue. Total in queue: 5
[2026-05-21 09:02:04] Webhook received: Contact ID 43709
[2026-05-21 09:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17097435338",
    "retell_llm_dynamic_variables": {
        "first_name": "Anna",
        "last_name": "Ross",
        "full_name": "Anna Ross",
        "contact_id": "43709",
        "email": "anna@corebookkeepingnl.com",
        "orgname": "Core Bookkeeping",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail; no message left.\n2026 May 13 - reached voicemail\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:04] Added to queue. Total in queue: 6
[2026-05-21 09:02:04] Webhook received: Contact ID 47152
[2026-05-21 09:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17098344689",
    "retell_llm_dynamic_variables": {
        "first_name": "Mackenzie",
        "last_name": "Hickey",
        "full_name": "Mackenzie Hickey",
        "contact_id": "47152",
        "email": "mackhickey99@gmail.com",
        "orgname": "Lorneville Mechanical Contractors",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail service not initialized; no message left.\n2026 May 19 call reached voicemail at Lorneville Mechanical Contractor\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail at Lorneville Mechanical Contracts",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:07-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:04] Added to queue. Total in queue: 7
[2026-05-21 09:02:05] Webhook received: Contact ID 44106
[2026-05-21 09:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19026257892",
    "retell_llm_dynamic_variables": {
        "first_name": "Christine",
        "last_name": "Sandahl-Bland",
        "full_name": "Christine Sandahl-Bland",
        "contact_id": "44106",
        "email": "christine.bland@hotmail.com",
        "orgname": "Town of Port Hawkesbury",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 19 2025 Christine has retired\n2026 May 11 contact informed Christine is retired, call ended.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 - reached voicemail, no answer\n2026 May 13 - reached voicemail; no live contact\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail - no contact\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:05] Added to queue. Total in queue: 8
[2026-05-21 09:02:05] Webhook received: Contact ID 43389
[2026-05-21 09:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19026911443",
    "retell_llm_dynamic_variables": {
        "first_name": "Tonia",
        "last_name": "Wright",
        "full_name": "Tonia Wright",
        "contact_id": "43389",
        "email": "toniawright@live.ca",
        "orgname": "Land and Sea Instrumentation Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19026911443\n2026 May 13 - reached company IVR and voicemail for Tanya Wright; no human contact\n2026-05-13 Dial no answer, phone: +19026911443\n2026 May 15 - Reached company voicemail; left no message\n2026-05-15 Dial no answer, phone: +19026911443\n2026 May 19 reached voicemail for Land and CE Instrumentation Limited, left message after selecting accounts payable\n2026-05-19 Dial no answer, phone: +19026911443\n2026 May 21 call reached voicemail, no message left.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:05] Added to queue. Total in queue: 9
[2026-05-21 09:02:05] Webhook received: Contact ID 42767
[2026-05-21 09:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19028355847",
    "retell_llm_dynamic_variables": {
        "first_name": "Eric",
        "last_name": "Salem",
        "full_name": "Eric Salem",
        "contact_id": "42767",
        "email": "ericsalem71@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 - Reached voicemail; message left\n2026 May 13 - Reached voicemail; left brief message\n2026 May 15 - reached voicemail; short message left\n2026 May 15 - reached voicemail; message left\n2026 May 19 call reached voicemail, no message left\n2026 May 19 call reached voicemail, message left\n2026 May 21 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T09:02:04-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:05] Added to queue. Total in queue: 10
[2026-05-21 09:02:05] Webhook received: Contact ID 47838
[2026-05-21 09:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19029997002",
    "retell_llm_dynamic_variables": {
        "first_name": "Miaomiao",
        "last_name": "Tao",
        "full_name": "Miaomiao Tao",
        "contact_id": "47838",
        "email": "tracytao6@gmail.com",
        "orgname": "Karma Bridal and Formal",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Karma Bridal Informal; no contact made.\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - reached voicemail at Karma Bridal Informal, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:05] Added to queue. Total in queue: 11
[2026-05-21 09:02:05] Webhook received: Contact ID 47152
[2026-05-21 09:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17098344689",
    "retell_llm_dynamic_variables": {
        "first_name": "Mackenzie",
        "last_name": "Hickey",
        "full_name": "Mackenzie Hickey",
        "contact_id": "47152",
        "email": "mackhickey99@gmail.com",
        "orgname": "Lorneville Mechanical Contractors",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail at Lorneville Mechanical Contractor, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 - reached voicemail for Lorneville Mechanical Contractor; no human contact.\n2026 May 13 - Reached voicemail/gatekeeper; call forwarded message heard\n2026 May 15 - reached voicemail\n2026 May 15 - Reached voicemail service not initialized; no message left.\n2026 May 19 call reached voicemail at Lorneville Mechanical Contractor\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail at Lorneville Mechanical Contracts",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T09:02:04-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:02:05] Added to queue. Total in queue: 12
[2026-05-21 09:37:04] Webhook received: Contact ID 48825
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197462002",
    "retell_llm_dynamic_variables": {
        "first_name": "Monika",
        "last_name": "Misiak",
        "full_name": "Monika Misiak",
        "contact_id": "48825",
        "email": "monika.misiak@rampgrp.com",
        "orgname": "RAMP Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "215",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:04-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 2
[2026-05-21 09:37:04] Webhook received: Contact ID 31204
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053208786",
    "retell_llm_dynamic_variables": {
        "first_name": "Ashley",
        "last_name": "Kerr",
        "full_name": "Ashley Kerr",
        "contact_id": "31204",
        "email": "kerr.ashley@mail.com",
        "orgname": "Arcelormittal Dofasco",
        "member_type": "PRO",
        "bloc_notes_ac": "July 17 2025 she receives it ( no need for more emails )\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached uninitialized voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "8173",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:04-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 3
[2026-05-21 09:37:04] Webhook received: Contact ID 39732
[2026-05-21 09:37:04] Webhook received: Contact ID 41806
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15193788662",
    "retell_llm_dynamic_variables": {
        "first_name": "Lindsay",
        "last_name": "Speer",
        "full_name": "Lindsay Speer",
        "contact_id": "41806",
        "email": "lindsayspeer@hotmail.com",
        "orgname": "Wilson Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 no answer\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 4
[2026-05-21 09:37:04] Webhook received: Contact ID 39885
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162939972",
    "retell_llm_dynamic_variables": {
        "first_name": "Mei",
        "last_name": "Liu",
        "full_name": "Mei Liu",
        "contact_id": "39885",
        "email": "main_liu@yahoo.com",
        "orgname": "Magup Industrial Supply Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "July 2 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 5
[2026-05-21 09:37:04] Webhook received: Contact ID 39816
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14389932243",
    "retell_llm_dynamic_variables": {
        "first_name": "Ping",
        "last_name": "Lu",
        "full_name": "Ping Lu",
        "contact_id": "39816",
        "email": "aristlu@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.\n2026 May 13 - reached different person who said \"is Bing\" and not available; voicemail reached\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, contact not available",
        "number_of_passed_courses": "1",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 6
[2026-05-21 09:37:04] Webhook received: Contact ID 44529
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16137701806",
    "retell_llm_dynamic_variables": {
        "first_name": "Kayla",
        "last_name": "Young",
        "full_name": "Kayla Young",
        "contact_id": "44529",
        "email": "kaylayoung944@gmail.com",
        "orgname": "Homebase Housing",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 15 reached voicemail for Kayla Young\n2026 May 15 reached voicemail\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail for Kayla Young",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 7
[2026-05-21 09:37:04] Webhook received: Contact ID 44154
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053346925",
    "retell_llm_dynamic_variables": {
        "first_name": "Nikita",
        "last_name": "Mann",
        "full_name": "Nikita Mann",
        "contact_id": "44154",
        "email": "nikitamann04@gmail.com",
        "orgname": "Spark Power",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 1st number wrong \r\n2nd number no answer\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 8
[2026-05-21 09:37:04] Webhook received: Contact ID 47391
[2026-05-21 09:37:04] Webhook received: Contact ID 44526
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19253072117",
    "retell_llm_dynamic_variables": {
        "first_name": "Anne",
        "last_name": "Messner",
        "full_name": "Anne Messner",
        "contact_id": "44526",
        "email": "anne.messner@hotmail.com",
        "orgname": "TriNet Canada Group Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone:  +19253072117\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone:  +19253072117\n2026 May 14 - Reached voicemail; no contact answered.\n2026-05-19 dial busy, phone:  +19253072117\n2026 May 19 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 9
[2026-05-21 09:37:04] Webhook received: Contact ID 40660
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19057492667",
    "retell_llm_dynamic_variables": {
        "first_name": "Laurie",
        "last_name": "Simpson",
        "full_name": "Laurie Simpson",
        "contact_id": "40660",
        "email": "lauriesimpson30@gmail.com",
        "orgname": "L. Simpson Bookkeeping",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 10
[2026-05-21 09:37:04] Webhook received: Contact ID 34831
[2026-05-21 09:37:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165694753",
    "retell_llm_dynamic_variables": {
        "first_name": "Cheryl",
        "last_name": "Feniquito",
        "full_name": "Cheryl Feniquito",
        "contact_id": "34831",
        "email": "cfeniquito@gmail.com",
        "orgname": "Prodigy Construction Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail not set up\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail not set up",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-04-21",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-21",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:04] Added to queue. Total in queue: 11
[2026-05-21 09:37:05] Webhook received: Contact ID 30993
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19059458878",
    "retell_llm_dynamic_variables": {
        "first_name": "Mei",
        "last_name": "Leung",
        "full_name": "Mei Leung",
        "contact_id": "30993",
        "email": "meibenny2003@yahoo.com",
        "orgname": "Grimsby Utility Construction Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 number not in service\n2026-05-19 invalid phone destination, phone: +19059458878\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 12
[2026-05-21 09:37:05] Webhook received: Contact ID 48144
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197201033",
    "retell_llm_dynamic_variables": {
        "first_name": "Mary",
        "last_name": "Kotewicz",
        "full_name": "Mary Kotewicz",
        "contact_id": "48144",
        "email": "maryjanek1318@gmail.com",
        "orgname": "Patriot Forge Co",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 13
[2026-05-21 09:37:05] Webhook received: Contact ID 47047
[2026-05-21 09:37:05] Webhook received: Contact ID 49238
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15192642800",
    "retell_llm_dynamic_variables": {
        "first_name": "Maria",
        "last_name": "Tountas-Hay",
        "full_name": "Maria Tountas-Hay",
        "contact_id": "49238",
        "email": "maryhay3@icloud.com",
        "orgname": "Southwest Middlesex Health Centre",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail at Southwest Middlesex Health Center; executive director unavailable.\n2026 May 19 call reached voicemail answered by Mike and Mary",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 14
[2026-05-21 09:37:05] Webhook received: Contact ID 31029
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056692921",
    "retell_llm_dynamic_variables": {
        "first_name": "Marjan",
        "last_name": "Pour",
        "full_name": "Marjan Pour",
        "contact_id": "31029",
        "email": "marjan_ilk@yahoo.co.uk",
        "orgname": "Danier Ramhi Global Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 Marjan on leave of absence advised to email HR\r\nJuly 14 2025 taking time off not in the office.\n2026 May 19 reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 15
[2026-05-21 09:37:05] Webhook received: Contact ID 9260
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162669081",
    "retell_llm_dynamic_variables": {
        "first_name": "Maya",
        "last_name": "Qipshidze",
        "full_name": "Maya Qipshidze",
        "contact_id": "9260",
        "email": "mayaq2020@gmail.com",
        "orgname": "Tonic Living",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm  Mar 25 2025 vm\r\nMar 26 2025 vm  <Mar 28 2025 bvm   Apr 1 2025 vm\r\nApr 4 2025 vm  APr 25 2025 vm  AUg 5 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 16
[2026-05-21 09:37:05] Webhook received: Contact ID 38023
[2026-05-21 09:37:05] Webhook received: Contact ID 43784
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479479149",
    "retell_llm_dynamic_variables": {
        "first_name": "Rinko",
        "last_name": "Nagaishi",
        "full_name": "Rinko Nagaishi",
        "contact_id": "43784",
        "email": "colincona@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; contact said cannot come to phone\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 17
[2026-05-21 09:37:05] Webhook received: Contact ID 48278
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15145758565",
    "retell_llm_dynamic_variables": {
        "first_name": "Nordia",
        "last_name": "Campbell",
        "full_name": "Nordia Campbell",
        "contact_id": "48278",
        "email": "nadicamp26@gmail.com",
        "orgname": "Kellits Bookkeeping Services",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 18
[2026-05-21 09:37:05] Webhook received: Contact ID 47912
[2026-05-21 09:37:05] Webhook received: Contact ID 31036
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478315629",
    "retell_llm_dynamic_variables": {
        "first_name": "Qi",
        "last_name": "Yang",
        "full_name": "Qi Yang",
        "contact_id": "31036",
        "email": "kellyqiyang@hotmail.com",
        "orgname": "Tire Guard Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 39048
[2026-05-21 09:37:05] Added to queue. Total in queue: 19
[2026-05-21 09:37:05] Webhook received: Contact ID 48675
[2026-05-21 09:37:05] Webhook received: Contact ID 40014
[2026-05-21 09:37:05] Webhook received: Contact ID 41798
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15195823060",
    "retell_llm_dynamic_variables": {
        "first_name": "Mary",
        "last_name": "Ash",
        "full_name": "Mary Ash",
        "contact_id": "41798",
        "email": "maryanneash960@gmail.com",
        "orgname": "Fernlea Flowers",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 She no longer works at this company.\n2026 May 19 call reached voicemail at Fernley Flowers, no contact made.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "1210",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 20
[2026-05-21 09:37:05] Webhook received: Contact ID 40649
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479160387",
    "retell_llm_dynamic_variables": {
        "first_name": "Azeem",
        "last_name": "Malik",
        "full_name": "Azeem Malik",
        "contact_id": "40649",
        "email": "bata.azeem@gmail.com",
        "orgname": "Town of Whitby",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 21
[2026-05-21 09:37:05] Webhook received: Contact ID 43353
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472953169",
    "retell_llm_dynamic_variables": {
        "first_name": "Mariam",
        "last_name": "Morgan",
        "full_name": "Mariam Morgan",
        "contact_id": "43353",
        "email": "marimmorgan@yahoo.com",
        "orgname": "Hypertec",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 22
[2026-05-21 09:37:05] Webhook received: Contact ID 42754
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167582248",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Forrest",
        "full_name": "Connie Forrest",
        "contact_id": "42754",
        "email": "connie_forrest@dell.com",
        "orgname": "Dell Canada Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 Number not in service\n2026-05-15 invalid phone destination, phone: +14167582248\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 23
[2026-05-21 09:37:05] Webhook received: Contact ID 38680
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15196205224",
    "retell_llm_dynamic_variables": {
        "first_name": "Belal",
        "last_name": "Refai",
        "full_name": "Belal Refai",
        "contact_id": "38680",
        "email": "belalrefai@outlook.com",
        "orgname": "BWXT Canada Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available\n2026 May 15 - reached voicemail; no contact answered.\n2026 May 19 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 24
[2026-05-21 09:37:05] Webhook received: Contact ID 48116
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472676266",
    "retell_llm_dynamic_variables": {
        "first_name": "Setinder",
        "last_name": "Rupra",
        "full_name": "Setinder Rupra",
        "contact_id": "48116",
        "email": "mano.rupra@gmail.com",
        "orgname": "McQuaig",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 25
[2026-05-21 09:37:05] Webhook received: Contact ID 37979
[2026-05-21 09:37:05] Webhook received: Contact ID 47548
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197604687",
    "retell_llm_dynamic_variables": {
        "first_name": "Chuting",
        "last_name": "Liu",
        "full_name": "Chuting Liu",
        "contact_id": "47548",
        "email": "chutinbg.liu@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 26
[2026-05-21 09:37:05] Webhook received: Contact ID 39565
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19052388058",
    "retell_llm_dynamic_variables": {
        "first_name": "Leila",
        "last_name": "Lahouel",
        "full_name": "Leila Lahouel",
        "contact_id": "39565",
        "email": "leila.benlahouel@mosaic.com",
        "orgname": "Mosaic Sales Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "JUne 26 2025 vm\n2026 May 19 voicemail reached, message left\n2026 May 19 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2026-08-31",
        "company_paid_thru": "2026-08-31",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 27
[2026-05-21 09:37:05] Webhook received: Contact ID 44512
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12898012199",
    "retell_llm_dynamic_variables": {
        "first_name": "Dragana",
        "last_name": "Ilic",
        "full_name": "Dragana Ilic",
        "contact_id": "44512",
        "email": "gaga0407@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 28
[2026-05-21 09:37:05] Webhook received: Contact ID 49298
[2026-05-21 09:37:05] Webhook received: Contact ID 48908
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168264560",
    "retell_llm_dynamic_variables": {
        "first_name": "Cindy",
        "last_name": "Weeds",
        "full_name": "Cindy Weeds",
        "contact_id": "48908",
        "email": "cindywto@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - reached voicemail; contact said can't answer right now\n2026 May 15 - reached voicemail; Cindy not available\n2026 May 19 call reached voicemail, no contact with Cindy\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 29
[2026-05-21 09:37:05] Webhook received: Contact ID 30935
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15194524430",
    "retell_llm_dynamic_variables": {
        "first_name": "Jamey",
        "last_name": "Inwood",
        "full_name": "Jamey Inwood",
        "contact_id": "30935",
        "email": "jameyinwood@gmail.com",
        "orgname": "Fanshawe College",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 15 call reached automated system at Fanshawe College registrar office; no human contact made.\n2026 May 19 reached voicemail for Chris Steele, intended for Jamey Inwood\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 39611
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12892192025",
    "retell_llm_dynamic_variables": {
        "first_name": "Renata",
        "last_name": "Giles",
        "full_name": "Renata Giles",
        "contact_id": "39611",
        "email": "gilesrenata27@gmail.com",
        "orgname": "Henry Schein",
        "member_type": "PRO",
        "bloc_notes_ac": "June 27 2025 vm\r\nrenewal corp\r\n21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 Not in the office\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 30
[2026-05-21 09:37:05] Added to queue. Total in queue: 31
[2026-05-21 09:37:05] Webhook received: Contact ID 40063
[2026-05-21 09:37:05] Webhook received: Contact ID 48150
[2026-05-21 09:37:05] Webhook received: Contact ID 41813
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14372172142",
    "retell_llm_dynamic_variables": {
        "first_name": "Adekunle",
        "last_name": "Alake",
        "full_name": "Adekunle Alake",
        "contact_id": "41813",
        "email": "kunle.alake@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm  Sept 8 2025 vm\n2026 May 19 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +14372172142",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 32
[2026-05-21 09:37:05] Webhook received: Contact ID 9840
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055541444",
    "retell_llm_dynamic_variables": {
        "first_name": "Catherine",
        "last_name": "Beleskey",
        "full_name": "Catherine Beleskey",
        "contact_id": "9840",
        "email": "cathysmyth2017@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm  Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office\n2026 May 15 - reached voicemail, no human answered\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 47075
[2026-05-21 09:37:05] Added to queue. Total in queue: 33
[2026-05-21 09:37:05] Webhook received: Contact ID 39991
[2026-05-21 09:37:05] Webhook received: Contact ID 41834
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15198822350",
    "retell_llm_dynamic_variables": {
        "first_name": "Julie",
        "last_name": "Bullock",
        "full_name": "Julie Bullock",
        "contact_id": "41834",
        "email": "jbullock@petrolia.ca",
        "orgname": "Town of Petrolia",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 reached voicemail, no human contact\n2026 May 15 reached voicemail, message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 43390
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056303174",
    "retell_llm_dynamic_variables": {
        "first_name": "Laura",
        "last_name": "Foster",
        "full_name": "Laura Foster",
        "contact_id": "43390",
        "email": "foster.lauralynn@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 34
[2026-05-21 09:37:05] Added to queue. Total in queue: 35
[2026-05-21 09:37:05] Webhook received: Contact ID 47971
[2026-05-21 09:37:05] Webhook received: Contact ID 48759
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16135231430",
    "retell_llm_dynamic_variables": {
        "first_name": "Jennifer",
        "last_name": "Clarke",
        "full_name": "Jennifer Clarke",
        "contact_id": "48759",
        "email": "j.clarke.88@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-15 invalid phone destination, phone: +16135231430\n2026 May 15 call reached voicemail, no contact made\n2026-05-19 invalid phone destination, phone: +16135231430\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 43760
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14373452828",
    "retell_llm_dynamic_variables": {
        "first_name": "Minyi",
        "last_name": "Li",
        "full_name": "Minyi Li",
        "contact_id": "43760",
        "email": "minnielicc@gmail.com",
        "orgname": "COTA Health",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 19 reached voicemail\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 36
[2026-05-21 09:37:05] Added to queue. Total in queue: 37
[2026-05-21 09:37:05] Webhook received: Contact ID 46872
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14372174145",
    "retell_llm_dynamic_variables": {
        "first_name": "Kaduyu",
        "last_name": "Matovu",
        "full_name": "Kaduyu Matovu",
        "contact_id": "46872",
        "email": "matovugrace79@yahoo.com",
        "orgname": "Ssemamu Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-19 Dial no answer, phone: +14372174145\n2026 May 19 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 40012
[2026-05-21 09:37:05] Added to queue. Total in queue: 38
[2026-05-21 09:37:05] Webhook received: Contact ID 33579
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15146328188",
    "retell_llm_dynamic_variables": {
        "first_name": "Li",
        "last_name": "Li",
        "full_name": "Li Li",
        "contact_id": "33579",
        "email": "nunuaibobo@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 39
[2026-05-21 09:37:05] Webhook received: Contact ID 44526
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19253072117",
    "retell_llm_dynamic_variables": {
        "first_name": "Anne",
        "last_name": "Messner",
        "full_name": "Anne Messner",
        "contact_id": "44526",
        "email": "anne.messner@hotmail.com",
        "orgname": "TriNet Canada Group Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone:  +19253072117\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone:  +19253072117\n2026 May 14 - Reached voicemail; no contact answered.\n2026-05-19 dial busy, phone:  +19253072117\n2026 May 19 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 40
[2026-05-21 09:37:05] Webhook received: Contact ID 31340
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17055007088",
    "retell_llm_dynamic_variables": {
        "first_name": "Mandy",
        "last_name": "Zou",
        "full_name": "Mandy Zou",
        "contact_id": "31340",
        "email": "mandyzou03@gmail.com",
        "orgname": "Tiger Commerical Equipment Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 completed\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 41
[2026-05-21 09:37:05] Webhook received: Contact ID 41832
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16133822149",
    "retell_llm_dynamic_variables": {
        "first_name": "Jeff",
        "last_name": "Johnston",
        "full_name": "Jeff Johnston",
        "contact_id": "41832",
        "email": "jeffjohnston0406@gmail.com",
        "orgname": "Town of Gananoque",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 call reached voicemail for Amanda Robinson in payroll department\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 reached voicemail of Amanda Robbins payroll administrator\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 40124
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055169327",
    "retell_llm_dynamic_variables": {
        "first_name": "Monica",
        "last_name": "Hatch",
        "full_name": "Monica Hatch",
        "contact_id": "40124",
        "email": "hatch.consultinghc@gmail.com",
        "orgname": "Hatch Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Number not in service\n2026 May 15 reached voicemail, contact not available, message left for Monica\n2026 May 15 contact not available, spoke with Kim who requested a message be left.\n2026 May 19 reached Kim, Monica not available, voicemail reached\n2026 May 19 reached voicemail, message left by agent",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-09-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-09-04",
        "the_withdrawal_duration": "1 year and 8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 42
[2026-05-21 09:37:05] Added to queue. Total in queue: 43
[2026-05-21 09:37:05] Webhook received: Contact ID 44529
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16137701806",
    "retell_llm_dynamic_variables": {
        "first_name": "Kayla",
        "last_name": "Young",
        "full_name": "Kayla Young",
        "contact_id": "44529",
        "email": "kaylayoung944@gmail.com",
        "orgname": "Homebase Housing",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 15 reached voicemail for Kayla Young\n2026 May 15 reached voicemail\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail for Kayla Young",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 44
[2026-05-21 09:37:05] Webhook received: Contact ID 33422
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476713380",
    "retell_llm_dynamic_variables": {
        "first_name": "Marjorie",
        "last_name": "Atienza",
        "full_name": "Marjorie Atienza",
        "contact_id": "33422",
        "email": "atienza.marjorie08@gmail.com",
        "orgname": "HireValues Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Webhook received: Contact ID 40597
[2026-05-21 09:37:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16474555730",
    "retell_llm_dynamic_variables": {
        "first_name": "Cathy",
        "last_name": "Abbott",
        "full_name": "Cathy Abbott",
        "contact_id": "40597",
        "email": "cathy.abbott@bsci.com",
        "orgname": "Boston Scientific ( Canada) Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - Reached voicemail, no live contact\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:05] Added to queue. Total in queue: 45
[2026-05-21 09:37:05] Added to queue. Total in queue: 46
[2026-05-21 09:37:06] Webhook received: Contact ID 44118
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14374340116",
    "retell_llm_dynamic_variables": {
        "first_name": "Yiping",
        "last_name": "Li",
        "full_name": "Yiping Li",
        "contact_id": "44118",
        "email": "lypingca@outlook.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 47
[2026-05-21 09:37:06] Webhook received: Contact ID 9115
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12267814822",
    "retell_llm_dynamic_variables": {
        "first_name": "Marion",
        "last_name": "Pilkey",
        "full_name": "Marion Pilkey",
        "contact_id": "9115",
        "email": "marion.pilkey@gmail.com",
        "orgname": "Sodecia Global Tec & Automation Centre",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm  Mar 24 2025 vm\r\nMar 26 2025 vm  Mar 31 2025 vm\r\nApr 3 2025 vm  Apr 4 2025 vm  APr 17 2025 vm\r\nMay 8 2025 vm Aug 11 2026 there is no one by that name ask for payroll\r\nLN Sept 22 2025 vm\n2026-05-19 Dial no answer, phone: +12267814822\n2026 May 19 call reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-02-09",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-09",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 48
[2026-05-21 09:37:06] Webhook received: Contact ID 40047
[2026-05-21 09:37:06] Webhook received: Contact ID 47493
[2026-05-21 09:37:06] Webhook received: Contact ID 48908
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168264560",
    "retell_llm_dynamic_variables": {
        "first_name": "Cindy",
        "last_name": "Weeds",
        "full_name": "Cindy Weeds",
        "contact_id": "48908",
        "email": "cindywto@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - reached voicemail; contact said can't answer right now\n2026 May 15 - reached voicemail; Cindy not available\n2026 May 19 call reached voicemail, no contact with Cindy\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 49
[2026-05-21 09:37:06] Webhook received: Contact ID 43762
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167082182",
    "retell_llm_dynamic_variables": {
        "first_name": "Maria",
        "last_name": "Monteiro",
        "full_name": "Maria Monteiro",
        "contact_id": "43762",
        "email": "marymonteiro7@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 voicemail reached, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 50
[2026-05-21 09:37:06] Webhook received: Contact ID 39197
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164592619",
    "retell_llm_dynamic_variables": {
        "first_name": "Carol",
        "last_name": "Najjar",
        "full_name": "Carol Najjar",
        "contact_id": "39197",
        "email": "carolnajjar@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer\n2026 May 13 - Reached voicemail; no answer\n2026 May 15 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 51
[2026-05-21 09:37:06] Webhook received: Contact ID 40085
[2026-05-21 09:37:06] Webhook received: Contact ID 43717
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14389957608",
    "retell_llm_dynamic_variables": {
        "first_name": "Jing",
        "last_name": "Wang",
        "full_name": "Jing Wang",
        "contact_id": "43717",
        "email": "jingwang2010@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 no answer\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-19 Dial no answer, phone: +14389957608\n2026-05-19 Dial no answer, phone: +14389957608",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 52
[2026-05-21 09:37:06] Webhook received: Contact ID 38978
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15194027796",
    "retell_llm_dynamic_variables": {
        "first_name": "Kevin",
        "last_name": "Leonard",
        "full_name": "Kevin Leonard",
        "contact_id": "38978",
        "email": "joel.leonard@ig.ca",
        "orgname": "IG Wealth Management",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 19 call reached voicemail of Joel Leonard\n2026 May 19 call reached voicemail - no contact with Kevin",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 53
[2026-05-21 09:37:06] Webhook received: Contact ID 39448
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053393404",
    "retell_llm_dynamic_variables": {
        "first_name": "Amelia",
        "last_name": "Volante-Coore",
        "full_name": "Amelia Volante-Coore",
        "contact_id": "39448",
        "email": "acoore630@gmail.com",
        "orgname": "Romco Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nSept 9 2025 vm\n2026 May 12 call reached voicemail of Emilia Volante, no message left\n2026-05-12 Dial no answer, phone: +19052578068\n2026 May 14 - Reached Comfact IVR then voicemail mailbox 9055800825; no human contact.\n2026-05-14 Dial no answer, phone: +19052578068\n2026 May 19 call reached voicemail for Emilia Volante, no human interaction\n2026-05-19 Dial no answer, phone: +19052578068",
        "number_of_passed_courses": "4",
        "extension": "114",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 54
[2026-05-21 09:37:06] Webhook received: Contact ID 47912
[2026-05-21 09:37:06] Webhook received: Contact ID 40242
[2026-05-21 09:37:06] Webhook received: Contact ID 38929
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14163638653",
    "retell_llm_dynamic_variables": {
        "first_name": "Helene",
        "last_name": "Dorcine",
        "full_name": "Helene Dorcine",
        "contact_id": "38929",
        "email": "helene.dorcine@gmail.com",
        "orgname": "Osisko Mining",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-15 Dial no answer, phone: +14163638653\n2026 May 15 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +14163638653\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "114",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 55
[2026-05-21 09:37:06] Webhook received: Contact ID 44205
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056165363",
    "retell_llm_dynamic_variables": {
        "first_name": "Jean-Paul",
        "last_name": "Parise",
        "full_name": "Jean-Paul Parise",
        "contact_id": "44205",
        "email": "jpparise1@yahoo.ca",
        "orgname": "FirstOntario Credit Union",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 56
[2026-05-21 09:37:06] Webhook received: Contact ID 43766
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472921191",
    "retell_llm_dynamic_variables": {
        "first_name": "Jayshreeben",
        "last_name": "Patel",
        "full_name": "Jayshreeben Patel",
        "contact_id": "43766",
        "email": "jay3012shree@gmail.com",
        "orgname": "YCC # 213",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 reached voicemail, no contact available\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Webhook received: Contact ID 43319
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19054273044",
    "retell_llm_dynamic_variables": {
        "first_name": "Lesley",
        "last_name": "Coles",
        "full_name": "Lesley Coles",
        "contact_id": "43319",
        "email": "lesleyacoles@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 Did only part of the survey - she had to go to the doctor plus she is retiring soon - didn't want to continue the survey\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail, no human interaction",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 57
[2026-05-21 09:37:06] Webhook received: Contact ID 30937
[2026-05-21 09:37:06] Added to queue. Total in queue: 58
[2026-05-21 09:37:06] Webhook received: Contact ID 44513
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17056901671",
    "retell_llm_dynamic_variables": {
        "first_name": "Andrea",
        "last_name": "Heaton",
        "full_name": "Andrea Heaton",
        "contact_id": "44513",
        "email": "alh72@live.ca",
        "orgname": "CTS Canadian Career College - Sudbury",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call went to voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 59
[2026-05-21 09:37:06] Webhook received: Contact ID 9356
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14169153186",
    "retell_llm_dynamic_variables": {
        "first_name": "Atul",
        "last_name": "Sharma",
        "full_name": "Atul Sharma",
        "contact_id": "9356",
        "email": "atulsharma72@gmail.com",
        "orgname": "Gemilang North America Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail for Atul; left message.\n2026 May 15 - Reached voicemail; no live contact\n2026 May 15 - reached voicemail; asked to leave message.\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 60
[2026-05-21 09:37:06] Webhook received: Contact ID 47557
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162983323",
    "retell_llm_dynamic_variables": {
        "first_name": "Lixia",
        "last_name": "Su",
        "full_name": "Lixia Su",
        "contact_id": "47557",
        "email": "mylilysu198707@hotmail.com",
        "orgname": "Goodcang Logistics Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-19 invalid phone destination, phone: +14162983323\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 61
[2026-05-21 09:37:06] Webhook received: Contact ID 40580
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16132761957",
    "retell_llm_dynamic_variables": {
        "first_name": "Mohammad",
        "last_name": "Khalil",
        "full_name": "Mohammad Khalil",
        "contact_id": "40580",
        "email": "info@fromzerotohero.ca",
        "orgname": "From Zero To Hero Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail immediately",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 62
[2026-05-21 09:37:06] Webhook received: Contact ID 31011
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15148989386",
    "retell_llm_dynamic_variables": {
        "first_name": "Tulinda Ping-Yu",
        "last_name": "Ngai",
        "full_name": "Tulinda Ping-Yu Ngai",
        "contact_id": "31011",
        "email": "ntulinda@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 VM\n2026 May 19 call reached uninitialized voicemail service\n2026 May 19 call reached uninitialized voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 63
[2026-05-21 09:37:06] Webhook received: Contact ID 10198
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16138942349",
    "retell_llm_dynamic_variables": {
        "first_name": "Myrna",
        "last_name": "Mcnaughtan",
        "full_name": "Myrna Mcnaughtan",
        "contact_id": "10198",
        "email": "cotestgeorge@hotmail.com",
        "orgname": "Wabano Centre for Aboriginal Health",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 15 - Call went to voicemail, no message left.\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 64
[2026-05-21 09:37:06] Webhook received: Contact ID 42804
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475322278",
    "retell_llm_dynamic_variables": {
        "first_name": "Julie",
        "last_name": "Lee",
        "full_name": "Julie Lee",
        "contact_id": "42804",
        "email": "monday30friday@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 65
[2026-05-21 09:37:06] Webhook received: Contact ID 41812
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479780534",
    "retell_llm_dynamic_variables": {
        "first_name": "Lani",
        "last_name": "Bolivar",
        "full_name": "Lani Bolivar",
        "contact_id": "41812",
        "email": "lani_db05@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 66
[2026-05-21 09:37:06] Webhook received: Contact ID 39318
[2026-05-21 09:37:06] Webhook received: Contact ID 8967
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475221204",
    "retell_llm_dynamic_variables": {
        "first_name": "Alla",
        "last_name": "Galaxidas",
        "full_name": "Alla Galaxidas",
        "contact_id": "8967",
        "email": "allaprokhorova@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available\n2026 May 14 - reached voicemail / contact not available\n2026 May 19 call reached voicemail, no contact with Alla\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Webhook received: Contact ID 38482
[2026-05-21 09:37:06] Added to queue. Total in queue: 67
[2026-05-21 09:37:06] Webhook received: Contact ID 40686
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14043124345",
    "retell_llm_dynamic_variables": {
        "first_name": "Danielle",
        "last_name": "Williams",
        "full_name": "Danielle Williams",
        "contact_id": "40686",
        "email": "dwillpr@gmail.com",
        "orgname": "Stagwell Global",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "GA",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 68
[2026-05-21 09:37:06] Webhook received: Contact ID 40676
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17055076848",
    "retell_llm_dynamic_variables": {
        "first_name": "Jodi",
        "last_name": "Porteous",
        "full_name": "Jodi Porteous",
        "contact_id": "40676",
        "email": "jporteous@waubetek.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 voicemail reached, no contact made\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Webhook received: Contact ID 39963
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164101009",
    "retell_llm_dynamic_variables": {
        "first_name": "Aditya",
        "last_name": "Pandya",
        "full_name": "Aditya Pandya",
        "contact_id": "39963",
        "email": "ampandya84@gmail.com",
        "orgname": "Tradespan Cargo Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-12 Dial no answer, phone: +14164101009\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026-05-14 Dial no answer, phone: +14164101009\n2026 May 14 - Contact answered (Aditya). Not free, refused to continue; refused AI interaction.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 69
[2026-05-21 09:37:06] Webhook received: Contact ID 40290
[2026-05-21 09:37:06] Added to queue. Total in queue: 70
[2026-05-21 09:37:06] Webhook received: Contact ID 10883
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15195992015",
    "retell_llm_dynamic_variables": {
        "first_name": "Linda",
        "last_name": "Maxwell",
        "full_name": "Linda Maxwell",
        "contact_id": "10883",
        "email": "lmaxwell@astecindustries.com",
        "orgname": "Astec Industries/Breaker Technology Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "18 March 2025 VM  31 March 2025 VM  07 April 2025 Not working there anymore\n2026 May 19 reached voicemail at Brinker Technology - no human interaction\n2026 May 19 call reached voicemail for Linda Max",
        "number_of_passed_courses": "4",
        "extension": "2244",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 71
[2026-05-21 09:37:06] Webhook received: Contact ID 38410
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053642777",
    "retell_llm_dynamic_variables": {
        "first_name": "Amedeo",
        "last_name": "Vidaic",
        "full_name": "Amedeo Vidaic",
        "contact_id": "38410",
        "email": "amedeo_ernie@hotmail.com",
        "orgname": "Acco Brands",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 No one by the name Amedeo there\n2026-05-12 invalid phone destination, phone: +19053642777\n2026 May 12 reached voicemail for Amadeo Vedeich\n2026-05-14 invalid phone destination, phone: +19053642777\n2026 May 14 - Reached voicemail; no message left\n2026-05-19 invalid phone destination, phone: +19053642777\n2026 May 19 reached voicemail for Amadeo Vedeich",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 72
[2026-05-21 09:37:06] Webhook received: Contact ID 30933
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162888515",
    "retell_llm_dynamic_variables": {
        "first_name": "Zorka",
        "last_name": "Odanovic",
        "full_name": "Zorka Odanovic",
        "contact_id": "30933",
        "email": "odanovic@sympatico.ca",
        "orgname": "Spin World Diner Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 Refused will be retiring in a month.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "7118",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 73
[2026-05-21 09:37:06] Webhook received: Contact ID 10354
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+18889339292",
    "retell_llm_dynamic_variables": {
        "first_name": "Danielle",
        "last_name": "Anne Marie Harvey",
        "full_name": "Danielle Anne Marie Harvey",
        "contact_id": "10354",
        "email": "danielleharvey2009@hotmail.com",
        "orgname": "Wawanesa Mutual Insurance",
        "member_type": "PRO",
        "bloc_notes_ac": "14 March 2025 VM\r\n26 March 2025 VM\r\n07 April 2025 VM\r\n14 April 2025 No answer\r\n23 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 15 - Reached gatekeeper at Waimanisa Insurance; Danielle away returning next week; gatekeeper will take message\n2026 May 19 reached voicemail for Danielle Anne Marie Harvey\n2026 May 19 call reached voicemail, no contact with Danielle",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "MB",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 74
[2026-05-21 09:37:06] Webhook received: Contact ID 49567
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167102680",
    "retell_llm_dynamic_variables": {
        "first_name": "Nichola",
        "last_name": "Chang",
        "full_name": "Nichola Chang",
        "contact_id": "49567",
        "email": "nicholac@rogers.com",
        "orgname": "Element Fleet Managment",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 voicemail reached, no contact with Nichola\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "2026-05-02",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 75
[2026-05-21 09:37:06] Webhook received: Contact ID 38785
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19059743009",
    "retell_llm_dynamic_variables": {
        "first_name": "Ewa",
        "last_name": "Antosz",
        "full_name": "Ewa Antosz",
        "contact_id": "38785",
        "email": "ewa.antosz@outlook.com",
        "orgname": "Clow Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 76
[2026-05-21 09:37:06] Webhook received: Contact ID 43746
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+13435407709",
    "retell_llm_dynamic_variables": {
        "first_name": "Megan",
        "last_name": "Gillies",
        "full_name": "Megan Gillies",
        "contact_id": "43746",
        "email": "megangillies11@gmail.com",
        "orgname": "Fullscript",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 19 reached voicemail, left message for Megan Gillies\n2026 May 19 reached voicemail, Megan Gillies not available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 77
[2026-05-21 09:37:06] Webhook received: Contact ID 31040
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478612544",
    "retell_llm_dynamic_variables": {
        "first_name": "Khushboo",
        "last_name": "Abhani",
        "full_name": "Khushboo Abhani",
        "contact_id": "31040",
        "email": "khushbooabhani@yahoo.com",
        "orgname": "GDE Grocery Delivery E-Services Canada Inc.and HelloFresh Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 Not in payroll anymore but she will see if her will cover her membership later on\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 78
[2026-05-21 09:37:06] Webhook received: Contact ID 38408
[2026-05-21 09:37:06] Webhook received: Contact ID 42796
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16136126083",
    "retell_llm_dynamic_variables": {
        "first_name": "B.",
        "last_name": "O'Callaghan",
        "full_name": "B. O'Callaghan",
        "contact_id": "42796",
        "email": "lynnoc@magma.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 Survey completed - she is retired\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 79
[2026-05-21 09:37:06] Webhook received: Contact ID 42811
[2026-05-21 09:37:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164347851",
    "retell_llm_dynamic_variables": {
        "first_name": "Natalia",
        "last_name": "Moskovski",
        "full_name": "Natalia Moskovski",
        "contact_id": "42811",
        "email": "natalia.moskovski@gmail.com",
        "orgname": "Tax By CPA",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 They do not accept any phone calls\n2026-05-19 dial busy, phone:  +14164347851\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:06] Added to queue. Total in queue: 80
[2026-05-21 09:37:07] Webhook received: Contact ID 30991
[2026-05-21 09:37:07] Webhook received: Contact ID 44505
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19057318806",
    "retell_llm_dynamic_variables": {
        "first_name": "Grace",
        "last_name": "Leung",
        "full_name": "Grace Leung",
        "contact_id": "44505",
        "email": "gracemiu@rogers.com",
        "orgname": "Richmond Hill Chinese Business Association",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail.\n2026 May 19 call reached voicemail for Malcolm Richmond Hill and Chinese Business Associates",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-12-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-01",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 81
[2026-05-21 09:37:07] Webhook received: Contact ID 44141
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058908558",
    "retell_llm_dynamic_variables": {
        "first_name": "Anandha",
        "last_name": "Shivarajan",
        "full_name": "Anandha Shivarajan",
        "contact_id": "44141",
        "email": "ap.shivarajan@gmail.com",
        "orgname": "Pivotal Integrated HR Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.\n2026 May 19 call reached voicemail for Gaby Kaje",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 82
[2026-05-21 09:37:07] Webhook received: Contact ID 33563
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12267535722",
    "retell_llm_dynamic_variables": {
        "first_name": "Yin",
        "last_name": "Wang",
        "full_name": "Yin Wang",
        "contact_id": "33563",
        "email": "ivywangca12@gmail.com",
        "orgname": "Rapid Novor Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 15 voicemail reached, no contact made\n2026 May 15 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-31",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-31",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 83
[2026-05-21 09:37:07] Webhook received: Contact ID 39692
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056609740",
    "retell_llm_dynamic_variables": {
        "first_name": "Yimin",
        "last_name": "Ji",
        "full_name": "Yimin Ji",
        "contact_id": "39692",
        "email": "lynn710@126.com",
        "orgname": "Oracle RMS",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 vm\r\nSept 9 2025 First number no one in that division with first name Yimin or Lynn\r\n2nd number vm\n2026 May 19 call reached automated system at Oracle RMS Insurance Brokers, no human contact made.\n2026 May 19 call reached voicemail not initialized by customer",
        "number_of_passed_courses": "4",
        "extension": "1021",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 84
[2026-05-21 09:37:07] Webhook received: Contact ID 44141
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058908558",
    "retell_llm_dynamic_variables": {
        "first_name": "Anandha",
        "last_name": "Shivarajan",
        "full_name": "Anandha Shivarajan",
        "contact_id": "44141",
        "email": "ap.shivarajan@gmail.com",
        "orgname": "Pivotal Integrated HR Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.\n2026 May 19 call reached voicemail for Gaby Kaje",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 85
[2026-05-21 09:37:07] Webhook received: Contact ID 9526
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478780698",
    "retell_llm_dynamic_variables": {
        "first_name": "Rebecca",
        "last_name": "Fung",
        "full_name": "Rebecca Fung",
        "contact_id": "9526",
        "email": "beccifung@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm  Mar 26 2025 vm\r\nMar 31 2025 vm  Apr 3 2025 vm  Apr 10 2025 vm\r\nMay 6 2025 vm  Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - reached voicemail; no message left\n2026 May 15 - reached voicemail, no contact\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 86
[2026-05-21 09:37:07] Webhook received: Contact ID 39406
[2026-05-21 09:37:07] Webhook received: Contact ID 33537
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17057394220",
    "retell_llm_dynamic_variables": {
        "first_name": "Jacqueline",
        "last_name": "Thompson",
        "full_name": "Jacqueline Thompson",
        "contact_id": "33537",
        "email": "jackie.thompson@barrie.ca",
        "orgname": "City of Barrie",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 No answer\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 15 call reached voicemail for Jackie Thompson who is on vacation until October 16.\n2026 May 15 call reached voicemail\n2026 May 19 reached voicemail for Jackie Thompson who is on vacation until Oct 16\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "5230",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 87
[2026-05-21 09:37:07] Webhook received: Contact ID 44116
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165662163",
    "retell_llm_dynamic_variables": {
        "first_name": "Ann",
        "last_name": "McCarthy",
        "full_name": "Ann McCarthy",
        "contact_id": "44116",
        "email": "marieclaudina@yahoo.com",
        "orgname": "Weston Terrace",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 Ann Marie said she will be filling out the form soon but advised she had asked that her membership be put on hold.\n2026 May 19 reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +14166364769",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 88
[2026-05-21 09:37:07] Webhook received: Contact ID 38009
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16139124743",
    "retell_llm_dynamic_variables": {
        "first_name": "Catalina",
        "last_name": "Mototolea",
        "full_name": "Catalina Mototolea",
        "contact_id": "38009",
        "email": "catalinamototolea@gmail.com",
        "orgname": "Saba Software (Canada) Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone:  +16139124743\n2026-05-13 Dial no answer, phone: +14074452716\n2026-05-15 dial busy, phone:  +16139124743\n2026-05-15 Dial no answer, phone: +14074452716\n2026-05-19 dial busy, phone:  +16139124743\n2026-05-19 Dial no answer, phone: +14074452716",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 89
[2026-05-21 09:37:07] Webhook received: Contact ID 43320
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15199491295",
    "retell_llm_dynamic_variables": {
        "first_name": "Kim",
        "last_name": "Frayne",
        "full_name": "Kim Frayne",
        "contact_id": "43320",
        "email": "kfrayne6@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 19 reached voicemail, message left\n2026 May 19 call reached voicemail, message left for Kim",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Webhook received: Contact ID 38713
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168472824",
    "retell_llm_dynamic_variables": {
        "first_name": "Deborah",
        "last_name": "Berry",
        "full_name": "Deborah Berry",
        "contact_id": "38713",
        "email": "deborah.berry@tranetechnologies.com",
        "orgname": "Trane Technologies",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 line busy\n2026-05-15 Dial no answer, phone: +14168472824\n2026 May 15 voicemail reached, no human answer\n2026-05-19 Dial no answer, phone: +14168472824\n2026 May 19 reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 90
[2026-05-21 09:37:07] Added to queue. Total in queue: 91
[2026-05-21 09:37:07] Webhook received: Contact ID 39188
[2026-05-21 09:37:07] Webhook received: Contact ID 8967
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475221204",
    "retell_llm_dynamic_variables": {
        "first_name": "Alla",
        "last_name": "Galaxidas",
        "full_name": "Alla Galaxidas",
        "contact_id": "8967",
        "email": "allaprokhorova@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available\n2026 May 14 - reached voicemail / contact not available\n2026 May 19 call reached voicemail, no contact with Alla\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 92
[2026-05-21 09:37:07] Webhook received: Contact ID 9840
[2026-05-21 09:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055541444",
    "retell_llm_dynamic_variables": {
        "first_name": "Catherine",
        "last_name": "Beleskey",
        "full_name": "Catherine Beleskey",
        "contact_id": "9840",
        "email": "cathysmyth2017@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm  Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office\n2026 May 15 - reached voicemail, no human answered\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:07] Added to queue. Total in queue: 93
[2026-05-21 09:37:07] Webhook received: Contact ID 40043
[2026-05-21 09:37:07] Webhook received: Contact ID 37758
[2026-05-21 09:37:07] Webhook received: Contact ID 39861
[2026-05-21 09:37:07] Webhook received: Contact ID 31055
[2026-05-21 09:37:08] Webhook received: Contact ID 39387
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056785087",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Turner",
        "full_name": "Amanda Turner",
        "contact_id": "39387",
        "email": "amanda.turner@kwe.com",
        "orgname": "Kintetsu World Express Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nLN / 02 October 2025 Survey done but not all - she couldn't continue\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "219",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 94
[2026-05-21 09:37:08] Webhook received: Contact ID 31295
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19057377326",
    "retell_llm_dynamic_variables": {
        "first_name": "Gurdev",
        "last_name": "Soora",
        "full_name": "Gurdev Soora",
        "contact_id": "31295",
        "email": "gsoora@hotmail.com",
        "orgname": "Hunt Design Associates Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "June 11 2025 vm  June 17 2025 vm\r\nJune 19 2025 vm  June 26 2025 vm\n2026 May 15 call reached voicemail not set up\n2026 May 15 call reached voicemail for Judy Preston, no contact with Gurdev.\n2026 May 19 call reached voicemail not set up\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "246",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 95
[2026-05-21 09:37:08] Webhook received: Contact ID 39547
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168459096",
    "retell_llm_dynamic_variables": {
        "first_name": "Elena",
        "last_name": "Doronina",
        "full_name": "Elena Doronina",
        "contact_id": "39547",
        "email": "edoronina444@gmail.com",
        "orgname": "Elena Doronina/SEG Business Services",
        "member_type": "PRO",
        "bloc_notes_ac": "June 26 2025 completed\n2026 May 15 call reached voicemail immediately after greeting\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no conversation.\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 96
[2026-05-21 09:37:08] Webhook received: Contact ID 40678
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16139209100",
    "retell_llm_dynamic_variables": {
        "first_name": "Jamie",
        "last_name": "Rosebush",
        "full_name": "Jamie Rosebush",
        "contact_id": "40678",
        "email": "jamierosebush11@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call initiated but no conversation beyond greeting\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 97
[2026-05-21 09:37:08] Webhook received: Contact ID 8937
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476865872",
    "retell_llm_dynamic_variables": {
        "first_name": "Alice",
        "last_name": "Trino",
        "full_name": "Alice Trino",
        "contact_id": "8937",
        "email": "alicejdt@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 11 2025 vm\r\nMar 18 2025 survey completed\n2026 May 12 callback scheduled for after 6 PM\n2026 May 12 - Reached voicemail for Alice Trino; left instruction to reply after tone\n2026 May 12 - Reached uninitialized voicemail service, no message left\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; asked for Alice, left message prompt\n2026 May 19 call reached uninitialized voicemail service, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 98
[2026-05-21 09:37:08] Webhook received: Contact ID 40214
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15195768856",
    "retell_llm_dynamic_variables": {
        "first_name": "Bonnie",
        "last_name": "Hergott",
        "full_name": "Bonnie Hergott",
        "contact_id": "40214",
        "email": "bonnie.hergott@gmail.com",
        "orgname": "YW Kitchener Waterloo",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail: YW Kitchener Waterloo\n2026 May 15 - reached voicemail for Bonnie Hergott; left message regarding past membership\n2026 May 19 voicemail reached at YW Kitchener Waterloo\n2026 May 19 call reached uninitialized voicemail service, no contact made",
        "number_of_passed_courses": "4",
        "extension": "104",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 99
[2026-05-21 09:37:08] Webhook received: Contact ID 42809
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168742600",
    "retell_llm_dynamic_variables": {
        "first_name": "Naima",
        "last_name": "Koli",
        "full_name": "Naima Koli",
        "contact_id": "42809",
        "email": "naima.koli@gmail.com",
        "orgname": "Accor",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026-05-19 Dial no answer, phone: +14168742600\n2026 May 19 call reached voicemail, no contact interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 100
[2026-05-21 09:37:08] Webhook received: Contact ID 40649
[2026-05-21 09:37:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479160387",
    "retell_llm_dynamic_variables": {
        "first_name": "Azeem",
        "last_name": "Malik",
        "full_name": "Azeem Malik",
        "contact_id": "40649",
        "email": "bata.azeem@gmail.com",
        "orgname": "Town of Whitby",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:08] Added to queue. Total in queue: 101
[2026-05-21 09:37:08] Webhook received: Contact ID 39647
[2026-05-21 09:37:09] Webhook received: Contact ID 40131
[2026-05-21 09:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056699440",
    "retell_llm_dynamic_variables": {
        "first_name": "Aurela",
        "last_name": "Mehmeti",
        "full_name": "Aurela Mehmeti",
        "contact_id": "40131",
        "email": "mehmetiaurela@gmail.com",
        "orgname": "Screenco Manufacturing Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 She no longer works there\n2026 May 19 reached voicemail, no contact with Aurela\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "227",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:09] Added to queue. Total in queue: 102
[2026-05-21 09:37:09] Webhook received: Contact ID 47010
[2026-05-21 09:37:09] Webhook received: Contact ID 49440
[2026-05-21 09:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14163925045",
    "retell_llm_dynamic_variables": {
        "first_name": "Eric",
        "last_name": "Banava",
        "full_name": "Eric Banava",
        "contact_id": "49440",
        "email": "eric.banava@gmail.com",
        "orgname": "City of Toronto",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 reached voicemail for Eric Panava\n2026 May 15 call reached voicemail after greeting\n2026 May 19 call reached voicemail for Eric Vanava\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:09] Added to queue. Total in queue: 103
[2026-05-21 09:37:09] Webhook received: Contact ID 30942
[2026-05-21 09:37:09] Webhook received: Contact ID 49232
[2026-05-21 09:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478590513",
    "retell_llm_dynamic_variables": {
        "first_name": "Albino",
        "last_name": "Acosta",
        "full_name": "Albino Acosta",
        "contact_id": "49232",
        "email": "alvin_071375@yahoo.com",
        "orgname": "ALA FINANCIAL SERVICES INC.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered\n2026 May 14 - Reached voicemail not set up; no human answered\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail not set up",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:09] Added to queue. Total in queue: 104
[2026-05-21 09:37:10] Webhook received: Contact ID 38261
[2026-05-21 09:37:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164336261",
    "retell_llm_dynamic_variables": {
        "first_name": "Annu",
        "last_name": "Sira",
        "full_name": "Annu Sira",
        "contact_id": "38261",
        "email": "annusira@gmail.com",
        "orgname": "Baffinland Iron Mines",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:10-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:37:10] Added to queue. Total in queue: 105
[2026-05-21 09:52:02] Webhook received: Contact ID 48116
[2026-05-21 09:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472676266",
    "retell_llm_dynamic_variables": {
        "first_name": "Setinder",
        "last_name": "Rupra",
        "full_name": "Setinder Rupra",
        "contact_id": "48116",
        "email": "mano.rupra@gmail.com",
        "orgname": "McQuaig",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:02] Added to queue. Total in queue: 23
[2026-05-21 09:52:02] Webhook received: Contact ID 31204
[2026-05-21 09:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053208786",
    "retell_llm_dynamic_variables": {
        "first_name": "Ashley",
        "last_name": "Kerr",
        "full_name": "Ashley Kerr",
        "contact_id": "31204",
        "email": "kerr.ashley@mail.com",
        "orgname": "Arcelormittal Dofasco",
        "member_type": "PRO",
        "bloc_notes_ac": "July 17 2025 she receives it ( no need for more emails )\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached uninitialized voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:02] Added to queue. Total in queue: 24
[2026-05-21 09:52:02] Webhook received: Contact ID 39885
[2026-05-21 09:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475889338",
    "retell_llm_dynamic_variables": {
        "first_name": "Mei",
        "last_name": "Liu",
        "full_name": "Mei Liu",
        "contact_id": "39885",
        "email": "main_liu@yahoo.com",
        "orgname": "Magup Industrial Supply Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "July 2 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 44526
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164640909",
    "retell_llm_dynamic_variables": {
        "first_name": "Anne",
        "last_name": "Messner",
        "full_name": "Anne Messner",
        "contact_id": "44526",
        "email": "anne.messner@hotmail.com",
        "orgname": "TriNet Canada Group Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026-05-12 dial busy, phone:  +19253072117\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 dial busy, phone:  +19253072117\n2026 May 14 - Reached voicemail; no contact answered.\n2026-05-19 dial busy, phone:  +19253072117\n2026 May 19 reached voicemail, no conversation\n2026-05-21 dial busy, phone:  +19253072117",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 40649
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479160387",
    "retell_llm_dynamic_variables": {
        "first_name": "Azeem",
        "last_name": "Malik",
        "full_name": "Azeem Malik",
        "contact_id": "40649",
        "email": "bata.azeem@gmail.com",
        "orgname": "Town of Whitby",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 41813
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14372172142",
    "retell_llm_dynamic_variables": {
        "first_name": "Adekunle",
        "last_name": "Alake",
        "full_name": "Adekunle Alake",
        "contact_id": "41813",
        "email": "kunle.alake@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm  Sept 8 2025 vm\n2026 May 19 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +14372172142\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 34831
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165038152",
    "retell_llm_dynamic_variables": {
        "first_name": "Cheryl",
        "last_name": "Feniquito",
        "full_name": "Cheryl Feniquito",
        "contact_id": "34831",
        "email": "cfeniquito@gmail.com",
        "orgname": "Prodigy Construction Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail not set up\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail not set up\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-04-21",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-21",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 39816
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14389932243",
    "retell_llm_dynamic_variables": {
        "first_name": "Ping",
        "last_name": "Lu",
        "full_name": "Ping Lu",
        "contact_id": "39816",
        "email": "aristlu@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 Survey completed She is in an HR role now.\n2026 May 13 - reached voicemail; contact said not available.\n2026 May 13 - reached different person who said \"is Bing\" and not available; voicemail reached\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, contact not available\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "1",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 48825
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197724403",
    "retell_llm_dynamic_variables": {
        "first_name": "Monika",
        "last_name": "Misiak",
        "full_name": "Monika Misiak",
        "contact_id": "48825",
        "email": "monika.misiak@rampgrp.com",
        "orgname": "RAMP Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:04-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 38680
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197226313",
    "retell_llm_dynamic_variables": {
        "first_name": "Belal",
        "last_name": "Refai",
        "full_name": "Belal Refai",
        "contact_id": "38680",
        "email": "belalrefai@outlook.com",
        "orgname": "BWXT Canada Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm Jordan\r\nSept 8 2025 vm\n2026 May 13 - reached voicemail/gatekeeper: Jordan Cromwell not available\n2026 May 13 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail/gatekeeper; Cromwell not available\n2026 May 15 - reached voicemail; no contact answered.\n2026 May 19 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail for Jordan Cromwell",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:03] Webhook received: Contact ID 44512
[2026-05-21 09:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12898012199",
    "retell_llm_dynamic_variables": {
        "first_name": "Dragana",
        "last_name": "Ilic",
        "full_name": "Dragana Ilic",
        "contact_id": "44512",
        "email": "gaga0407@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 44529
[2026-05-21 09:52:04] Webhook received: Contact ID 9260
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16137701806",
    "retell_llm_dynamic_variables": {
        "first_name": "Kayla",
        "last_name": "Young",
        "full_name": "Kayla Young",
        "contact_id": "44529",
        "email": "kaylayoung944@gmail.com",
        "orgname": "Homebase Housing",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 15 reached voicemail for Kayla Young\n2026 May 15 reached voicemail\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail for Kayla Young\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162669081",
    "retell_llm_dynamic_variables": {
        "first_name": "Maya",
        "last_name": "Qipshidze",
        "full_name": "Maya Qipshidze",
        "contact_id": "9260",
        "email": "mayaq2020@gmail.com",
        "orgname": "Tonic Living",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm  Mar 25 2025 vm\r\nMar 26 2025 vm  <Mar 28 2025 bvm   Apr 1 2025 vm\r\nApr 4 2025 vm  APr 25 2025 vm  AUg 5 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 contact not available to speak.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 39611
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12892192025",
    "retell_llm_dynamic_variables": {
        "first_name": "Renata",
        "last_name": "Giles",
        "full_name": "Renata Giles",
        "contact_id": "39611",
        "email": "gilesrenata27@gmail.com",
        "orgname": "Henry Schein",
        "member_type": "PRO",
        "bloc_notes_ac": "June 27 2025 vm\r\nrenewal corp\r\n21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 Not in the office\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 31036
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476797850",
    "retell_llm_dynamic_variables": {
        "first_name": "Qi",
        "last_name": "Yang",
        "full_name": "Qi Yang",
        "contact_id": "31036",
        "email": "kellyqiyang@hotmail.com",
        "orgname": "Tire Guard Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 VM\r\n23 April 2025 VM\r\n06 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 40649
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479160387",
    "retell_llm_dynamic_variables": {
        "first_name": "Azeem",
        "last_name": "Malik",
        "full_name": "Azeem Malik",
        "contact_id": "40649",
        "email": "bata.azeem@gmail.com",
        "orgname": "Town of Whitby",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 13 - Reached voicemail; no live contact\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail for Azeem; no message left\n2026 May 15 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 48144
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197171786",
    "retell_llm_dynamic_variables": {
        "first_name": "Mary",
        "last_name": "Kotewicz",
        "full_name": "Mary Kotewicz",
        "contact_id": "48144",
        "email": "maryjanek1318@gmail.com",
        "orgname": "Patriot Forge Co",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 30993
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16474038766",
    "retell_llm_dynamic_variables": {
        "first_name": "Mei",
        "last_name": "Leung",
        "full_name": "Mei Leung",
        "contact_id": "30993",
        "email": "meibenny2003@yahoo.com",
        "orgname": "Grimsby Utility Construction Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 number not in service\n2026-05-19 invalid phone destination, phone: +19059458878\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +19059458878",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 42754
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16132560014",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Forrest",
        "full_name": "Connie Forrest",
        "contact_id": "42754",
        "email": "connie_forrest@dell.com",
        "orgname": "Dell Canada Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 Number not in service\n2026-05-15 invalid phone destination, phone: +14167582248\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:04] Webhook received: Contact ID 43353
[2026-05-21 09:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472953169",
    "retell_llm_dynamic_variables": {
        "first_name": "Mariam",
        "last_name": "Morgan",
        "full_name": "Mariam Morgan",
        "contact_id": "43353",
        "email": "marimmorgan@yahoo.com",
        "orgname": "Hypertec",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:05] Webhook received: Contact ID 47548
[2026-05-21 09:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15197604687",
    "retell_llm_dynamic_variables": {
        "first_name": "Chuting",
        "last_name": "Liu",
        "full_name": "Chuting Liu",
        "contact_id": "47548",
        "email": "chutinbg.liu@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:06] Added to queue. Total in queue: 20
[2026-05-21 09:52:06] Added to queue. Total in queue: 21
[2026-05-21 09:52:06] Added to queue. Total in queue: 22
[2026-05-21 09:52:06] Added to queue. Total in queue: 23
[2026-05-21 09:52:06] Added to queue. Total in queue: 24
[2026-05-21 09:52:06] Added to queue. Total in queue: 25
[2026-05-21 09:52:06] Added to queue. Total in queue: 26
[2026-05-21 09:52:06] Added to queue. Total in queue: 27
[2026-05-21 09:52:06] Added to queue. Total in queue: 28
[2026-05-21 09:52:06] Added to queue. Total in queue: 29
[2026-05-21 09:52:06] Added to queue. Total in queue: 30
[2026-05-21 09:52:06] Added to queue. Total in queue: 31
[2026-05-21 09:52:06] Added to queue. Total in queue: 32
[2026-05-21 09:52:06] Added to queue. Total in queue: 33
[2026-05-21 09:52:06] Added to queue. Total in queue: 34
[2026-05-21 09:52:06] Added to queue. Total in queue: 35
[2026-05-21 09:52:06] Added to queue. Total in queue: 36
[2026-05-21 09:52:06] Added to queue. Total in queue: 37
[2026-05-21 09:52:06] Added to queue. Total in queue: 38
[2026-05-21 09:52:07] Webhook received: Contact ID 43784
[2026-05-21 09:52:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479479149",
    "retell_llm_dynamic_variables": {
        "first_name": "Rinko",
        "last_name": "Nagaishi",
        "full_name": "Rinko Nagaishi",
        "contact_id": "43784",
        "email": "colincona@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - reached voicemail, no message left\n2026 May 15 - Reached voicemail; contact said cannot come to phone\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:07] Added to queue. Total in queue: 39
[2026-05-21 09:52:07] Webhook received: Contact ID 41806
[2026-05-21 09:52:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15193788662",
    "retell_llm_dynamic_variables": {
        "first_name": "Lindsay",
        "last_name": "Speer",
        "full_name": "Lindsay Speer",
        "contact_id": "41806",
        "email": "lindsayspeer@hotmail.com",
        "orgname": "Wilson Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 no answer\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:52:07] Added to queue. Total in queue: 40
[2026-05-21 09:57:01] Webhook received: Contact ID 9840
[2026-05-21 09:57:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475239139",
    "retell_llm_dynamic_variables": {
        "first_name": "Catherine",
        "last_name": "Beleskey",
        "full_name": "Catherine Beleskey",
        "contact_id": "9840",
        "email": "cathysmyth2017@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm  Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office\n2026 May 15 - reached voicemail, no human answered\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction\n2026 May 21 call reached voicemail at Fred Albee's office",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:01] Added to queue. Total in queue: 13
[2026-05-21 09:57:01] Webhook received: Contact ID 31340
[2026-05-21 09:57:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17055007088",
    "retell_llm_dynamic_variables": {
        "first_name": "Mandy",
        "last_name": "Zou",
        "full_name": "Mandy Zou",
        "contact_id": "31340",
        "email": "mandyzou03@gmail.com",
        "orgname": "Tiger Commerical Equipment Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 completed\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:01] Added to queue. Total in queue: 14
[2026-05-21 09:57:01] Webhook received: Contact ID 43390
[2026-05-21 09:57:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056303174",
    "retell_llm_dynamic_variables": {
        "first_name": "Laura",
        "last_name": "Foster",
        "full_name": "Laura Foster",
        "contact_id": "43390",
        "email": "foster.lauralynn@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 15 reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:01] Added to queue. Total in queue: 15
[2026-05-21 09:57:02] Webhook received: Contact ID 40580
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16132761957",
    "retell_llm_dynamic_variables": {
        "first_name": "Mohammad",
        "last_name": "Khalil",
        "full_name": "Mohammad Khalil",
        "contact_id": "40580",
        "email": "info@fromzerotohero.ca",
        "orgname": "From Zero To Hero Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail immediately\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 16
[2026-05-21 09:57:02] Webhook received: Contact ID 43762
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167082182",
    "retell_llm_dynamic_variables": {
        "first_name": "Maria",
        "last_name": "Monteiro",
        "full_name": "Maria Monteiro",
        "contact_id": "43762",
        "email": "marymonteiro7@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 voicemail reached, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 17
[2026-05-21 09:57:02] Webhook received: Contact ID 48908
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168264560",
    "retell_llm_dynamic_variables": {
        "first_name": "Cindy",
        "last_name": "Weeds",
        "full_name": "Cindy Weeds",
        "contact_id": "48908",
        "email": "cindywto@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - reached voicemail; contact said can't answer right now\n2026 May 15 - reached voicemail; Cindy not available\n2026 May 19 call reached voicemail, no contact with Cindy\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 18
[2026-05-21 09:57:02] Webhook received: Contact ID 44513
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17056901671",
    "retell_llm_dynamic_variables": {
        "first_name": "Andrea",
        "last_name": "Heaton",
        "full_name": "Andrea Heaton",
        "contact_id": "44513",
        "email": "alh72@live.ca",
        "orgname": "CTS Canadian Career College - Sudbury",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call went to voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 19
[2026-05-21 09:57:02] Webhook received: Contact ID 46872
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478193316",
    "retell_llm_dynamic_variables": {
        "first_name": "Kaduyu",
        "last_name": "Matovu",
        "full_name": "Kaduyu Matovu",
        "contact_id": "46872",
        "email": "matovugrace79@yahoo.com",
        "orgname": "Ssemamu Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-19 Dial no answer, phone: +14372174145\n2026 May 19 call reached voicemail, no human interaction\n2026-05-21 Dial no answer, phone: +14372174145",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 20
[2026-05-21 09:57:02] Webhook received: Contact ID 47557
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16474483210",
    "retell_llm_dynamic_variables": {
        "first_name": "Lixia",
        "last_name": "Su",
        "full_name": "Lixia Su",
        "contact_id": "47557",
        "email": "mylilysu198707@hotmail.com",
        "orgname": "Goodcang Logistics Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-19 invalid phone destination, phone: +14162983323\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +14162983323",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 21
[2026-05-21 09:57:02] Webhook received: Contact ID 9840
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475239139",
    "retell_llm_dynamic_variables": {
        "first_name": "Catherine",
        "last_name": "Beleskey",
        "full_name": "Catherine Beleskey",
        "contact_id": "9840",
        "email": "cathysmyth2017@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm  Mar 26 2025 vm\r\nMar 31 2025 no one there by that name\n2026 May 13 - reached voicemail at Fred Albee office, no message left\n2026 May 13 - Call reached voicemail; no human contact\n2026 May 15 - reached voicemail at Fred Albee office\n2026 May 15 - reached voicemail, no human answered\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction\n2026 May 21 call reached voicemail at Fred Albee's office",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:57:02-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 22
[2026-05-21 09:57:02] Webhook received: Contact ID 44118
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14374340116",
    "retell_llm_dynamic_variables": {
        "first_name": "Yiping",
        "last_name": "Li",
        "full_name": "Yiping Li",
        "contact_id": "44118",
        "email": "lypingca@outlook.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail\n2026 May 21 call reached voicemail, no human answer",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 23
[2026-05-21 09:57:02] Webhook received: Contact ID 33579
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15146328188",
    "retell_llm_dynamic_variables": {
        "first_name": "Li",
        "last_name": "Li",
        "full_name": "Li Li",
        "contact_id": "33579",
        "email": "nunuaibobo@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 24
[2026-05-21 09:57:02] Webhook received: Contact ID 39565
[2026-05-21 09:57:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478034356",
    "retell_llm_dynamic_variables": {
        "first_name": "Leila",
        "last_name": "Lahouel",
        "full_name": "Leila Lahouel",
        "contact_id": "39565",
        "email": "leila.benlahouel@mosaic.com",
        "orgname": "Mosaic Sales Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "JUne 26 2025 vm\n2026 May 19 voicemail reached, message left\n2026 May 19 call reached voicemail, no message left\n2026 May 21 call reached voicemail at Acosta Mosaic, message left for Leila",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2026-08-31",
        "company_paid_thru": "2026-08-31",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:02] Added to queue. Total in queue: 25
[2026-05-21 09:57:03] Webhook received: Contact ID 9356
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15199458622",
    "retell_llm_dynamic_variables": {
        "first_name": "Atul",
        "last_name": "Sharma",
        "full_name": "Atul Sharma",
        "contact_id": "9356",
        "email": "atulsharma72@gmail.com",
        "orgname": "Gemilang North America Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm\r\nMar 19 2025 vm\r\nMar 31 2025 vm\r\nApril 8 2025 vm\r\nApril 17 2025 vm\r\nApril 30 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - Reached voicemail for Atul; left message.\n2026 May 15 - Reached voicemail; no live contact\n2026 May 15 - reached voicemail; asked to leave message.\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, message left\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Added to queue. Total in queue: 26
[2026-05-21 09:57:03] Webhook received: Contact ID 40124
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055169327",
    "retell_llm_dynamic_variables": {
        "first_name": "Monica",
        "last_name": "Hatch",
        "full_name": "Monica Hatch",
        "contact_id": "40124",
        "email": "hatch.consultinghc@gmail.com",
        "orgname": "Hatch Consulting",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 Number not in service\n2026 May 15 reached voicemail, contact not available, message left for Monica\n2026 May 15 contact not available, spoke with Kim who requested a message be left.\n2026 May 19 reached Kim, Monica not available, voicemail reached\n2026 May 19 reached voicemail, message left by agent\n2026 May 21 reached voicemail, contact not available, message requested",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-09-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-09-04",
        "the_withdrawal_duration": "1 year and 8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Added to queue. Total in queue: 27
[2026-05-21 09:57:03] Webhook received: Contact ID 40597
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165296442",
    "retell_llm_dynamic_variables": {
        "first_name": "Cathy",
        "last_name": "Abbott",
        "full_name": "Cathy Abbott",
        "contact_id": "40597",
        "email": "cathy.abbott@bsci.com",
        "orgname": "Boston Scientific ( Canada) Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "23 October 2025 VM\n2026 May 13 - Reached voicemail, no message left\n2026 May 13 - Reached voicemail; no message left.\n2026 May 15 - Reached voicemail, no live contact\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail, Cathy Abbott not available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Webhook received: Contact ID 44205
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056165363",
    "retell_llm_dynamic_variables": {
        "first_name": "Jean-Paul",
        "last_name": "Parise",
        "full_name": "Jean-Paul Parise",
        "contact_id": "44205",
        "email": "jpparise1@yahoo.ca",
        "orgname": "FirstOntario Credit Union",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no human interaction\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Webhook received: Contact ID 9115
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053997196",
    "retell_llm_dynamic_variables": {
        "first_name": "Marion",
        "last_name": "Pilkey",
        "full_name": "Marion Pilkey",
        "contact_id": "9115",
        "email": "marion.pilkey@gmail.com",
        "orgname": "Sodecia Global Tec & Automation Centre",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm  Mar 24 2025 vm\r\nMar 26 2025 vm  Mar 31 2025 vm\r\nApr 3 2025 vm  Apr 4 2025 vm  APr 17 2025 vm\r\nMay 8 2025 vm Aug 11 2026 there is no one by that name ask for payroll\r\nLN Sept 22 2025 vm\n2026-05-19 Dial no answer, phone: +12267814822\n2026 May 19 call reached voicemail, no conversation\n2026-05-21 Dial no answer, phone: +12267814822",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-02-09",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-09",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Webhook received: Contact ID 43717
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14389957608",
    "retell_llm_dynamic_variables": {
        "first_name": "Jing",
        "last_name": "Wang",
        "full_name": "Jing Wang",
        "contact_id": "43717",
        "email": "jingwang2010@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 no answer\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-15 Dial no answer, phone: +14389957608\n2026-05-19 Dial no answer, phone: +14389957608\n2026-05-19 Dial no answer, phone: +14389957608\n2026-05-21 Dial no answer, phone: +14389957608",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Webhook received: Contact ID 38978
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15194027796",
    "retell_llm_dynamic_variables": {
        "first_name": "Kevin",
        "last_name": "Leonard",
        "full_name": "Kevin Leonard",
        "contact_id": "38978",
        "email": "joel.leonard@ig.ca",
        "orgname": "IG Wealth Management",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 15 call reached voicemail of Joel Leonard\n2026 May 19 call reached voicemail of Joel Leonard\n2026 May 19 call reached voicemail - no contact with Kevin\n2026 May 21 reached voicemail of Joel Leonard",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Webhook received: Contact ID 38929
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472108584",
    "retell_llm_dynamic_variables": {
        "first_name": "Helene",
        "last_name": "Dorcine",
        "full_name": "Helene Dorcine",
        "contact_id": "38929",
        "email": "helene.dorcine@gmail.com",
        "orgname": "Osisko Mining",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-15 Dial no answer, phone: +14163638653\n2026 May 15 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +14163638653\n2026 May 19 call reached voicemail\n2026-05-21 Dial no answer, phone: +14163638653",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:03] Webhook received: Contact ID 33422
[2026-05-21 09:57:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476713380",
    "retell_llm_dynamic_variables": {
        "first_name": "Marjorie",
        "last_name": "Atienza",
        "full_name": "Marjorie Atienza",
        "contact_id": "33422",
        "email": "atienza.marjorie08@gmail.com",
        "orgname": "HireValues Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 - Already a member\n2026 May 13 - reached voicemail; no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:04] Webhook received: Contact ID 43760
[2026-05-21 09:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14373452828",
    "retell_llm_dynamic_variables": {
        "first_name": "Minyi",
        "last_name": "Li",
        "full_name": "Minyi Li",
        "contact_id": "43760",
        "email": "minnielicc@gmail.com",
        "orgname": "COTA Health",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 19 reached voicemail\n2026 May 19 call reached voicemail.\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:04] Webhook received: Contact ID 41834
[2026-05-21 09:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15193284327",
    "retell_llm_dynamic_variables": {
        "first_name": "Julie",
        "last_name": "Bullock",
        "full_name": "Julie Bullock",
        "contact_id": "41834",
        "email": "jbullock@petrolia.ca",
        "orgname": "Town of Petrolia",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 15 reached voicemail, no human contact\n2026 May 15 reached voicemail, message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, message left\n2026 May 21 call reached voicemail at Town of Petrolia office",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:04] Webhook received: Contact ID 48759
[2026-05-21 09:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16133017959",
    "retell_llm_dynamic_variables": {
        "first_name": "Jennifer",
        "last_name": "Clarke",
        "full_name": "Jennifer Clarke",
        "contact_id": "48759",
        "email": "j.clarke.88@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-15 invalid phone destination, phone: +16135231430\n2026 May 15 call reached voicemail, no contact made\n2026-05-19 invalid phone destination, phone: +16135231430\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +16135231430",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:04] Webhook received: Contact ID 39197
[2026-05-21 09:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164592619",
    "retell_llm_dynamic_variables": {
        "first_name": "Carol",
        "last_name": "Najjar",
        "full_name": "Carol Najjar",
        "contact_id": "39197",
        "email": "carolnajjar@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "JUne 25 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - Reached voicemail; no human answer\n2026 May 13 - Reached voicemail; no answer\n2026 May 15 - Reached voicemail; no human answer\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:04] Webhook received: Contact ID 43766
[2026-05-21 09:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164397871",
    "retell_llm_dynamic_variables": {
        "first_name": "Jayshreeben",
        "last_name": "Patel",
        "full_name": "Jayshreeben Patel",
        "contact_id": "43766",
        "email": "jay3012shree@gmail.com",
        "orgname": "YCC # 213",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 reached voicemail, no contact available\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 09:57:11] Added to queue. Total in queue: 20
[2026-05-21 09:57:11] Added to queue. Total in queue: 21
[2026-05-21 09:57:11] Added to queue. Total in queue: 22
[2026-05-21 09:57:11] Added to queue. Total in queue: 23
[2026-05-21 09:57:11] Added to queue. Total in queue: 24
[2026-05-21 09:57:11] Added to queue. Total in queue: 25
[2026-05-21 09:57:11] Added to queue. Total in queue: 26
[2026-05-21 09:57:11] Added to queue. Total in queue: 27
[2026-05-21 09:57:11] Added to queue. Total in queue: 28
[2026-05-21 09:57:11] Added to queue. Total in queue: 29
[2026-05-21 09:57:11] Added to queue. Total in queue: 30
[2026-05-21 09:57:11] Added to queue. Total in queue: 31
[2026-05-21 10:02:02] Webhook received: Contact ID 40676
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17055076848",
    "retell_llm_dynamic_variables": {
        "first_name": "Jodi",
        "last_name": "Porteous",
        "full_name": "Jodi Porteous",
        "contact_id": "40676",
        "email": "jporteous@waubetek.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 voicemail reached, no contact made\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 4
[2026-05-21 10:02:02] Webhook received: Contact ID 9526
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478780698",
    "retell_llm_dynamic_variables": {
        "first_name": "Rebecca",
        "last_name": "Fung",
        "full_name": "Rebecca Fung",
        "contact_id": "9526",
        "email": "beccifung@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 12 2025 vm  Mar 26 2025 vm\r\nMar 31 2025 vm  Apr 3 2025 vm  Apr 10 2025 vm\r\nMay 6 2025 vm  Aug 6 2025 vm\r\nLN Oct 9 2025 Survey completed She said she could not find a payroll position so\r\nshe stop membership.\n2026 May 13 - reached voicemail, no message left\n2026 May 13 - reached voicemail; no message left\n2026 May 15 - reached voicemail, no contact\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 5
[2026-05-21 10:02:02] Webhook received: Contact ID 48757
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17097824885",
    "retell_llm_dynamic_variables": {
        "first_name": "Stephanie",
        "last_name": "Jones",
        "full_name": "Stephanie Jones",
        "contact_id": "48757",
        "email": "steff.jones@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact with Stephanie\n2026 May 13 - reached uninitialized voicemail service; no message left\n2026 May 15 call reached uninitialized voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 6
[2026-05-21 10:02:02] Webhook received: Contact ID 8967
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475221204",
    "retell_llm_dynamic_variables": {
        "first_name": "Alla",
        "last_name": "Galaxidas",
        "full_name": "Alla Galaxidas",
        "contact_id": "8967",
        "email": "allaprokhorova@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available\n2026 May 14 - reached voicemail / contact not available\n2026 May 19 call reached voicemail, no contact with Alla\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 7
[2026-05-21 10:02:02] Webhook received: Contact ID 38702
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17093681966",
    "retell_llm_dynamic_variables": {
        "first_name": "Frances",
        "last_name": "Pendergast",
        "full_name": "Frances Pendergast",
        "contact_id": "38702",
        "email": "frances_pendergast@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail, no message left\n2026 May 15 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T08:47:07-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 8
[2026-05-21 10:02:02] Webhook received: Contact ID 40200
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024453460",
    "retell_llm_dynamic_variables": {
        "first_name": "Norman",
        "last_name": "Lai",
        "full_name": "Norman Lai",
        "contact_id": "40200",
        "email": "timetrialist@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 14 2025 line busy\n2026 May 11 call reached voicemail, no conversation.\n2026 May 13 - reached voicemail\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 9
[2026-05-21 10:02:02] Webhook received: Contact ID 31040
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478612544",
    "retell_llm_dynamic_variables": {
        "first_name": "Khushboo",
        "last_name": "Abhani",
        "full_name": "Khushboo Abhani",
        "contact_id": "31040",
        "email": "khushbooabhani@yahoo.com",
        "orgname": "GDE Grocery Delivery E-Services Canada Inc.and HelloFresh Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 Not in payroll anymore but she will see if her will cover her membership later on\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail for Khushboo, message left.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Added to queue. Total in queue: 10
[2026-05-21 10:02:02] Webhook received: Contact ID 42796
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16136126083",
    "retell_llm_dynamic_variables": {
        "first_name": "B.",
        "last_name": "O'Callaghan",
        "full_name": "B. O'Callaghan",
        "contact_id": "42796",
        "email": "lynnoc@magma.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 Survey completed - she is retired\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Webhook received: Contact ID 31011
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15148989386",
    "retell_llm_dynamic_variables": {
        "first_name": "Tulinda Ping-Yu",
        "last_name": "Ngai",
        "full_name": "Tulinda Ping-Yu Ngai",
        "contact_id": "31011",
        "email": "ntulinda@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 VM\n2026 May 19 call reached uninitialized voicemail service\n2026 May 19 call reached uninitialized voicemail\n2026 May 21 call reached uninitialized voicemail service, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Webhook received: Contact ID 47462
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802964776",
    "retell_llm_dynamic_variables": {
        "first_name": "Marlena",
        "last_name": "McLean",
        "full_name": "Marlena McLean",
        "contact_id": "47462",
        "email": "marlena.m@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail, no message left\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T08:47:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Webhook received: Contact ID 41781
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15066635106",
    "retell_llm_dynamic_variables": {
        "first_name": "Rebecca",
        "last_name": "Forest",
        "full_name": "Rebecca Forest",
        "contact_id": "41781",
        "email": "rebecca.forest31@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Sept 3 2025 vm\n2026 May 11 reached voicemail for Rebecca Forrest, no message left\n2026 May 13 - reached voicemail/greeting by Rebecca Flores; no renewal discussion.\n2026 May 15 call reached voicemail\n2026 May 19 reached voicemail for Rebecca Forrest",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NB",
        "toronto_current_time": "2026-05-21T08:47:08-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Webhook received: Contact ID 43320
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15199491295",
    "retell_llm_dynamic_variables": {
        "first_name": "Kim",
        "last_name": "Frayne",
        "full_name": "Kim Frayne",
        "contact_id": "43320",
        "email": "kfrayne6@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 19 reached voicemail, message left\n2026 May 19 call reached voicemail, message left for Kim\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Webhook received: Contact ID 10883
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17058887151",
    "retell_llm_dynamic_variables": {
        "first_name": "Linda",
        "last_name": "Maxwell",
        "full_name": "Linda Maxwell",
        "contact_id": "10883",
        "email": "lmaxwell@astecindustries.com",
        "orgname": "Astec Industries/Breaker Technology Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "18 March 2025 VM  31 March 2025 VM  07 April 2025 Not working there anymore\n2026 May 19 reached voicemail at Brinker Technology - no human interaction\n2026 May 19 call reached voicemail for Linda Max\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:02] Webhook received: Contact ID 10198
[2026-05-21 10:02:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16138942349",
    "retell_llm_dynamic_variables": {
        "first_name": "Myrna",
        "last_name": "Mcnaughtan",
        "full_name": "Myrna Mcnaughtan",
        "contact_id": "10198",
        "email": "cotestgeorge@hotmail.com",
        "orgname": "Wabano Centre for Aboriginal Health",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 vm\r\nJuly 9 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 15 - Call went to voicemail, no message left.\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 44505
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19052841828",
    "retell_llm_dynamic_variables": {
        "first_name": "Grace",
        "last_name": "Leung",
        "full_name": "Grace Leung",
        "contact_id": "44505",
        "email": "gracemiu@rogers.com",
        "orgname": "Richmond Hill Chinese Business Association",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 15 call reached voicemail.\n2026 May 19 call reached voicemail for Malcolm Richmond Hill and Chinese Business Associates\n2026 May 21 call reached voicemail of Malcolm Richmond Hill and Foreign Chinese Business Associates",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-12-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-01",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 44141
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478768281",
    "retell_llm_dynamic_variables": {
        "first_name": "Anandha",
        "last_name": "Shivarajan",
        "full_name": "Anandha Shivarajan",
        "contact_id": "44141",
        "email": "ap.shivarajan@gmail.com",
        "orgname": "Pivotal Integrated HR Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.\n2026 May 19 call reached voicemail for Gaby Kaje\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 41812
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479780534",
    "retell_llm_dynamic_variables": {
        "first_name": "Lani",
        "last_name": "Bolivar",
        "full_name": "Lani Bolivar",
        "contact_id": "41812",
        "email": "lani_db05@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 38009
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14074452716",
    "retell_llm_dynamic_variables": {
        "first_name": "Catalina",
        "last_name": "Mototolea",
        "full_name": "Catalina Mototolea",
        "contact_id": "38009",
        "email": "catalinamototolea@gmail.com",
        "orgname": "Saba Software (Canada) Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-13 dial busy, phone:  +16139124743\n2026-05-13 Dial no answer, phone: +14074452716\n2026-05-15 dial busy, phone:  +16139124743\n2026-05-15 Dial no answer, phone: +14074452716\n2026-05-19 dial busy, phone:  +16139124743\n2026-05-19 Dial no answer, phone: +14074452716\n2026-05-21 dial busy, phone:  +16139124743",
        "number_of_passed_courses": "4",
        "extension": "0",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 38785
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478868962",
    "retell_llm_dynamic_variables": {
        "first_name": "Ewa",
        "last_name": "Antosz",
        "full_name": "Ewa Antosz",
        "contact_id": "38785",
        "email": "ewa.antosz@outlook.com",
        "orgname": "Clow Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 38410
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168366851",
    "retell_llm_dynamic_variables": {
        "first_name": "Amedeo",
        "last_name": "Vidaic",
        "full_name": "Amedeo Vidaic",
        "contact_id": "38410",
        "email": "amedeo_ernie@hotmail.com",
        "orgname": "Acco Brands",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 No one by the name Amedeo there\n2026-05-12 invalid phone destination, phone: +19053642777\n2026 May 12 reached voicemail for Amadeo Vedeich\n2026-05-14 invalid phone destination, phone: +19053642777\n2026 May 14 - Reached voicemail; no message left\n2026-05-19 invalid phone destination, phone: +19053642777\n2026 May 19 reached voicemail for Amadeo Vedeich\n2026-05-21 invalid phone destination, phone: +19053642777",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 43746
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+13435407709",
    "retell_llm_dynamic_variables": {
        "first_name": "Megan",
        "last_name": "Gillies",
        "full_name": "Megan Gillies",
        "contact_id": "43746",
        "email": "megangillies11@gmail.com",
        "orgname": "Fullscript",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 19 reached voicemail, left message for Megan Gillies\n2026 May 19 reached voicemail, Megan Gillies not available\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 8967
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475221204",
    "retell_llm_dynamic_variables": {
        "first_name": "Alla",
        "last_name": "Galaxidas",
        "full_name": "Alla Galaxidas",
        "contact_id": "8967",
        "email": "allaprokhorova@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "11 March 2025 VM\r\n19 March 2025 VM\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no message left\n2026 May 14 - Reached voicemail/gatekeeper: Alla not available\n2026 May 14 - reached voicemail / contact not available\n2026 May 19 call reached voicemail, no contact with Alla\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T10:02:02-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:03] Webhook received: Contact ID 30933
[2026-05-21 10:02:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165291907",
    "retell_llm_dynamic_variables": {
        "first_name": "Zorka",
        "last_name": "Odanovic",
        "full_name": "Zorka Odanovic",
        "contact_id": "30933",
        "email": "odanovic@sympatico.ca",
        "orgname": "Spin World Diner Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 Refused will be retiring in a month.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail at Chairman's Brands",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:04] Webhook received: Contact ID 33537
[2026-05-21 10:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17057946652",
    "retell_llm_dynamic_variables": {
        "first_name": "Jacqueline",
        "last_name": "Thompson",
        "full_name": "Jacqueline Thompson",
        "contact_id": "33537",
        "email": "jackie.thompson@barrie.ca",
        "orgname": "City of Barrie",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 No answer\r\n24 April 2025 VM\r\n03 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 15 call reached voicemail for Jackie Thompson who is on vacation until October 16.\n2026 May 15 call reached voicemail\n2026 May 19 reached voicemail for Jackie Thompson who is on vacation until Oct 16\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail, no contact with human",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:04] Webhook received: Contact ID 42804
[2026-05-21 10:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475322278",
    "retell_llm_dynamic_variables": {
        "first_name": "Julie",
        "last_name": "Lee",
        "full_name": "Julie Lee",
        "contact_id": "42804",
        "email": "monday30friday@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail, no conversation\n2026 May 21 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:04] Webhook received: Contact ID 40686
[2026-05-21 10:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14043124345",
    "retell_llm_dynamic_variables": {
        "first_name": "Danielle",
        "last_name": "Williams",
        "full_name": "Danielle Williams",
        "contact_id": "40686",
        "email": "dwillpr@gmail.com",
        "orgname": "Stagwell Global",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nSept 15 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "GA",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:08] Webhook received: Contact ID 44141
[2026-05-21 10:02:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478768281",
    "retell_llm_dynamic_variables": {
        "first_name": "Anandha",
        "last_name": "Shivarajan",
        "full_name": "Anandha Shivarajan",
        "contact_id": "44141",
        "email": "ap.shivarajan@gmail.com",
        "orgname": "Pivotal Integrated HR Solutions",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 13 - Reached company IVR; forwarded to voicemail for Gaby Kajay Sankar, no message left\n2026-05-13 Dial no answer, phone: +16478768281\n2026 May 15 - Reached voicemail at Pivotal Integrated HR Solutions; attempted connection and identity check - no response.\n2026 May 19 call reached voicemail for Gaby Kaje\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T10:02:08-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Added to queue. Total in queue: 9
[2026-05-21 10:02:10] Added to queue. Total in queue: 10
[2026-05-21 10:02:10] Webhook received: Contact ID 39963
[2026-05-21 10:02:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12046881902",
    "retell_llm_dynamic_variables": {
        "first_name": "Aditya",
        "last_name": "Pandya",
        "full_name": "Aditya Pandya",
        "contact_id": "39963",
        "email": "ampandya84@gmail.com",
        "orgname": "Tradespan Cargo Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\r\nLN / 02 October 2025 VM\n2026-05-12 Dial no answer, phone: +14164101009\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026-05-14 Dial no answer, phone: +14164101009\n2026 May 14 - Contact answered (Aditya). Not free, refused to continue; refused AI interaction.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Webhook received: Contact ID 38702
[2026-05-21 10:02:10] Added to queue. Total in queue: 11
[2026-05-21 10:02:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17093681966",
    "retell_llm_dynamic_variables": {
        "first_name": "Frances",
        "last_name": "Pendergast",
        "full_name": "Frances Pendergast",
        "contact_id": "38702",
        "email": "frances_pendergast@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail, no message left\n2026 May 15 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T10:02:02-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Webhook received: Contact ID 40200
[2026-05-21 10:02:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19024453460",
    "retell_llm_dynamic_variables": {
        "first_name": "Norman",
        "last_name": "Lai",
        "full_name": "Norman Lai",
        "contact_id": "40200",
        "email": "timetrialist@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 14 2025 line busy\n2026 May 11 call reached voicemail, no conversation.\n2026 May 13 - reached voicemail\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T10:02:02-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Added to queue. Total in queue: 12
[2026-05-21 10:02:10] Webhook received: Contact ID 42811
[2026-05-21 10:02:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168909252",
    "retell_llm_dynamic_variables": {
        "first_name": "Natalia",
        "last_name": "Moskovski",
        "full_name": "Natalia Moskovski",
        "contact_id": "42811",
        "email": "natalia.moskovski@gmail.com",
        "orgname": "Tax By CPA",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 They do not accept any phone calls\n2026-05-19 dial busy, phone:  +14164347851\n2026 May 19 call reached voicemail\n2026-05-21 dial busy, phone:  +14164347851",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Added to queue. Total in queue: 13
[2026-05-21 10:02:10] Added to queue. Total in queue: 14
[2026-05-21 10:02:10] Webhook received: Contact ID 49567
[2026-05-21 10:02:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167102680",
    "retell_llm_dynamic_variables": {
        "first_name": "Nichola",
        "last_name": "Chang",
        "full_name": "Nichola Chang",
        "contact_id": "49567",
        "email": "nicholac@rogers.com",
        "orgname": "Element Fleet Managment",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 voicemail reached, no contact with Nichola\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact with Nichola.",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "2026-05-02",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Added to queue. Total in queue: 15
[2026-05-21 10:02:10] Added to queue. Total in queue: 16
[2026-05-21 10:02:10] Added to queue. Total in queue: 17
[2026-05-21 10:02:10] Added to queue. Total in queue: 18
[2026-05-21 10:02:10] Added to queue. Total in queue: 19
[2026-05-21 10:02:10] Added to queue. Total in queue: 20
[2026-05-21 10:02:10] Added to queue. Total in queue: 21
[2026-05-21 10:02:10] Added to queue. Total in queue: 22
[2026-05-21 10:02:10] Added to queue. Total in queue: 23
[2026-05-21 10:02:10] Added to queue. Total in queue: 24
[2026-05-21 10:02:10] Added to queue. Total in queue: 25
[2026-05-21 10:02:10] Added to queue. Total in queue: 26
[2026-05-21 10:02:10] Added to queue. Total in queue: 27
[2026-05-21 10:02:10] Added to queue. Total in queue: 28
[2026-05-21 10:02:10] Added to queue. Total in queue: 29
[2026-05-21 10:02:10] Added to queue. Total in queue: 30
[2026-05-21 10:02:10] Added to queue. Total in queue: 31
[2026-05-21 10:02:10] Added to queue. Total in queue: 32
[2026-05-21 10:02:10] Added to queue. Total in queue: 33
[2026-05-21 10:02:10] Webhook received: Contact ID 38702
[2026-05-21 10:02:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17093681966",
    "retell_llm_dynamic_variables": {
        "first_name": "Frances",
        "last_name": "Pendergast",
        "full_name": "Frances Pendergast",
        "contact_id": "38702",
        "email": "frances_pendergast@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - reached voicemail, no message left\n2026 May 15 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T10:02:10-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:02:10] Added to queue. Total in queue: 34
[2026-05-21 10:07:04] Webhook received: Contact ID 42809
[2026-05-21 10:07:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476875461",
    "retell_llm_dynamic_variables": {
        "first_name": "Naima",
        "last_name": "Koli",
        "full_name": "Naima Koli",
        "contact_id": "42809",
        "email": "naima.koli@gmail.com",
        "orgname": "Accor",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 30 September 2025 VM\n2026-05-19 Dial no answer, phone: +14168742600\n2026 May 19 call reached voicemail, no contact interaction\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:04] Added to queue. Total in queue: 2
[2026-05-21 10:07:04] Webhook received: Contact ID 39547
[2026-05-21 10:07:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168459096",
    "retell_llm_dynamic_variables": {
        "first_name": "Elena",
        "last_name": "Doronina",
        "full_name": "Elena Doronina",
        "contact_id": "39547",
        "email": "edoronina444@gmail.com",
        "orgname": "Elena Doronina/SEG Business Services",
        "member_type": "PRO",
        "bloc_notes_ac": "June 26 2025 completed\n2026 May 15 call reached voicemail immediately after greeting\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no conversation.\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:04] Added to queue. Total in queue: 3
[2026-05-21 10:07:04] Webhook received: Contact ID 49232
[2026-05-21 10:07:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167522299",
    "retell_llm_dynamic_variables": {
        "first_name": "Albino",
        "last_name": "Acosta",
        "full_name": "Albino Acosta",
        "contact_id": "49232",
        "email": "alvin_071375@yahoo.com",
        "orgname": "ALA FINANCIAL SERVICES INC.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail not set up\n2026 May 14 - Reached voicemail; no contact answered\n2026 May 14 - Reached voicemail not set up; no human answered\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail not set up\n2026 May 21 reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:04] Added to queue. Total in queue: 4
[2026-05-21 10:07:05] Webhook received: Contact ID 40678
[2026-05-21 10:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16139209100",
    "retell_llm_dynamic_variables": {
        "first_name": "Jamie",
        "last_name": "Rosebush",
        "full_name": "Jamie Rosebush",
        "contact_id": "40678",
        "email": "jamierosebush11@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nLN Sept 15 2025 vm\n2026 May 15 call initiated but no conversation beyond greeting\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:05] Added to queue. Total in queue: 5
[2026-05-21 10:07:05] Webhook received: Contact ID 38713
[2026-05-21 10:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14166221934",
    "retell_llm_dynamic_variables": {
        "first_name": "Deborah",
        "last_name": "Berry",
        "full_name": "Deborah Berry",
        "contact_id": "38713",
        "email": "deborah.berry@tranetechnologies.com",
        "orgname": "Trane Technologies",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nSept 8 2025 line busy\n2026-05-15 Dial no answer, phone: +14168472824\n2026 May 15 voicemail reached, no human answer\n2026-05-19 Dial no answer, phone: +14168472824\n2026 May 19 reached voicemail, no contact made\n2026-05-21 Dial no answer, phone: +14168472824",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:05] Added to queue. Total in queue: 6
[2026-05-21 10:07:06] Webhook received: Contact ID 31295
[2026-05-21 10:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058511710",
    "retell_llm_dynamic_variables": {
        "first_name": "Gurdev",
        "last_name": "Soora",
        "full_name": "Gurdev Soora",
        "contact_id": "31295",
        "email": "gsoora@hotmail.com",
        "orgname": "Hunt Design Associates Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "June 11 2025 vm  June 17 2025 vm\r\nJune 19 2025 vm  June 26 2025 vm\n2026 May 15 call reached voicemail not set up\n2026 May 15 call reached voicemail for Judy Preston, no contact with Gurdev.\n2026 May 19 call reached voicemail not set up\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail not set up",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:06] Added to queue. Total in queue: 7
[2026-05-21 10:07:06] Webhook received: Contact ID 39387
[2026-05-21 10:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472612971",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Turner",
        "full_name": "Amanda Turner",
        "contact_id": "39387",
        "email": "amanda.turner@kwe.com",
        "orgname": "Kintetsu World Express Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nLN / 02 October 2025 Survey done but not all - she couldn't continue\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:06] Added to queue. Total in queue: 8
[2026-05-21 10:07:06] Webhook received: Contact ID 8937
[2026-05-21 10:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476865872",
    "retell_llm_dynamic_variables": {
        "first_name": "Alice",
        "last_name": "Trino",
        "full_name": "Alice Trino",
        "contact_id": "8937",
        "email": "alicejdt@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 11 2025 vm\r\nMar 18 2025 survey completed\n2026 May 12 callback scheduled for after 6 PM\n2026 May 12 - Reached voicemail for Alice Trino; left instruction to reply after tone\n2026 May 12 - Reached uninitialized voicemail service, no message left\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; asked for Alice, left message prompt\n2026 May 19 call reached uninitialized voicemail service, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:06] Added to queue. Total in queue: 9
[2026-05-21 10:07:06] Webhook received: Contact ID 40214
[2026-05-21 10:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15193865250",
    "retell_llm_dynamic_variables": {
        "first_name": "Bonnie",
        "last_name": "Hergott",
        "full_name": "Bonnie Hergott",
        "contact_id": "40214",
        "email": "bonnie.hergott@gmail.com",
        "orgname": "YW Kitchener Waterloo",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 13 - reached YW Kitchener Waterloo answering service, asked for Bonnie; no human contact - voicemail/answering service.\n2026 May 13 - reached voicemail, no message left\n2026 May 15 - reached voicemail: YW Kitchener Waterloo\n2026 May 15 - reached voicemail for Bonnie Hergott; left message regarding past membership\n2026 May 19 voicemail reached at YW Kitchener Waterloo\n2026 May 19 call reached uninitialized voicemail service, no contact made\n2026 May 21 reached voicemail at YW Kitchener",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:06] Added to queue. Total in queue: 10
[2026-05-21 10:07:07] Webhook received: Contact ID 49440
[2026-05-21 10:07:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476755724",
    "retell_llm_dynamic_variables": {
        "first_name": "Eric",
        "last_name": "Banava",
        "full_name": "Eric Banava",
        "contact_id": "49440",
        "email": "eric.banava@gmail.com",
        "orgname": "City of Toronto",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 reached voicemail for Eric Panava\n2026 May 15 call reached voicemail after greeting\n2026 May 19 call reached voicemail for Eric Vanava\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:07] Added to queue. Total in queue: 11
[2026-05-21 10:07:07] Webhook received: Contact ID 38261
[2026-05-21 10:07:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16473284101",
    "retell_llm_dynamic_variables": {
        "first_name": "Annu",
        "last_name": "Sira",
        "full_name": "Annu Sira",
        "contact_id": "38261",
        "email": "annusira@gmail.com",
        "orgname": "Baffinland Iron Mines",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 13 - reached voicemail; no contact made\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 15 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:10-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:07] Added to queue. Total in queue: 12
[2026-05-21 10:07:08] Webhook received: Contact ID 38194
[2026-05-21 10:07:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17097472195",
    "retell_llm_dynamic_variables": {
        "first_name": "Alyssa",
        "last_name": "Lee",
        "full_name": "Alyssa Lee",
        "contact_id": "38194",
        "email": "alyssamlee17@gmail.com",
        "orgname": "Marcus Contracting",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 10 2025 She no longer works there but advised to call cell phone vm\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - Reached voicemail for Marcus Contract, no message left\n2026 May 13 - Reached voicemail; no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 15 - reached voicemail, no message left\n2026 May 19 call reached a person who is not Alyssa, requested to speak with Alyssa.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NL",
        "toronto_current_time": "2026-05-21T10:07:08-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:07:08] Added to queue. Total in queue: 13
[2026-05-21 10:52:03] Webhook received: Contact ID 38023
[2026-05-21 10:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19054100963",
    "retell_llm_dynamic_variables": {
        "first_name": "Marsha",
        "last_name": "Hepburn",
        "full_name": "Marsha Hepburn",
        "contact_id": "38023",
        "email": "marshahepburn@yahoo.ca",
        "orgname": "Atlantic Packaging",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:03] Added to queue. Total in queue: 2
[2026-05-21 10:52:03] Webhook received: Contact ID 40063
[2026-05-21 10:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17053510030",
    "retell_llm_dynamic_variables": {
        "first_name": "Donna",
        "last_name": "Potter, PCP",
        "full_name": "Donna Potter, PCP",
        "contact_id": "40063",
        "email": "dpotter@firstaffiliated.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\n2026 May 15 voicemail reached, no conversation\n2026 May 19 call reached voicemail, no conversation",
        "number_of_passed_courses": "",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-02-05",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-05",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:03] Added to queue. Total in queue: 3
[2026-05-21 10:52:03] Webhook received: Contact ID 40085
[2026-05-21 10:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14163582754",
    "retell_llm_dynamic_variables": {
        "first_name": "Lisa",
        "last_name": "Fisher",
        "full_name": "Lisa Fisher",
        "contact_id": "40085",
        "email": "lisa@fisher.zone",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:03] Added to queue. Total in queue: 4
[2026-05-21 10:52:04] Webhook received: Contact ID 37758
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165367390",
    "retell_llm_dynamic_variables": {
        "first_name": "Feng-Xian",
        "last_name": "Liang",
        "full_name": "Feng-Xian Liang",
        "contact_id": "37758",
        "email": "liangfrances@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 16 2025 vm\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 5
[2026-05-21 10:52:04] Webhook received: Contact ID 30937
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19057179478",
    "retell_llm_dynamic_variables": {
        "first_name": "Christina",
        "last_name": "Haars",
        "full_name": "Christina Haars",
        "contact_id": "30937",
        "email": "mclachlan.christina@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 6
[2026-05-21 10:52:04] Webhook received: Contact ID 48150
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16472970076",
    "retell_llm_dynamic_variables": {
        "first_name": "Maricelna",
        "last_name": "Mendoza",
        "full_name": "Maricelna Mendoza",
        "contact_id": "48150",
        "email": "marymendoza076@gmail.com",
        "orgname": "Seasonal Taxes",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 voicemail reached, no contact",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 7
[2026-05-21 10:52:04] Webhook received: Contact ID 40014
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17056917827",
    "retell_llm_dynamic_variables": {
        "first_name": "Kayla",
        "last_name": "Dane",
        "full_name": "Kayla Dane",
        "contact_id": "40014",
        "email": "kayladane@live.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 busy call back\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 8
[2026-05-21 10:52:04] Webhook received: Contact ID 40012
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16477461894",
    "retell_llm_dynamic_variables": {
        "first_name": "Meyoung",
        "last_name": "Lee",
        "full_name": "Meyoung Lee",
        "contact_id": "40012",
        "email": "mycanko@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 9
[2026-05-21 10:52:04] Webhook received: Contact ID 40043
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14169194812",
    "retell_llm_dynamic_variables": {
        "first_name": "Oksana",
        "last_name": "Kudinova",
        "full_name": "Oksana Kudinova",
        "contact_id": "40043",
        "email": "kudinovao@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 10
[2026-05-21 10:52:04] Webhook received: Contact ID 39861
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16475596065",
    "retell_llm_dynamic_variables": {
        "first_name": "Steven",
        "last_name": "Eleftheriadis",
        "full_name": "Steven Eleftheriadis",
        "contact_id": "39861",
        "email": "imulysses999@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 2 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 11
[2026-05-21 10:52:04] Webhook received: Contact ID 39188
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12269884999",
    "retell_llm_dynamic_variables": {
        "first_name": "Denise",
        "last_name": "Rabe",
        "full_name": "Denise Rabe",
        "contact_id": "39188",
        "email": "auntiedeedee@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\n2026-05-13 Dial no answer, phone: +12269884999\n2026-05-15 Dial no answer, phone: +12269884999\n2026-05-19 Dial no answer, phone: +12269884999",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-01-09",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-09",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 12
[2026-05-21 10:52:04] Webhook received: Contact ID 31055
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168188742",
    "retell_llm_dynamic_variables": {
        "first_name": "Hui",
        "last_name": "Liu",
        "full_name": "Hui Liu",
        "contact_id": "31055",
        "email": "cindyliu321@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 No answer\n2026-05-15 dial busy, phone:  +14168188742\n2026-05-19 dial busy, phone:  +14168188742",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:08-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 13
[2026-05-21 10:52:04] Webhook received: Contact ID 37979
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12892440704",
    "retell_llm_dynamic_variables": {
        "first_name": "Elizabeth",
        "last_name": "Bell",
        "full_name": "Elizabeth Bell",
        "contact_id": "37979",
        "email": "gregandliz.bell@gmail.com",
        "orgname": "IntouchCX",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\n2026 May 15 reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 14
[2026-05-21 10:52:04] Webhook received: Contact ID 47010
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17058222115",
    "retell_llm_dynamic_variables": {
        "first_name": "Candice",
        "last_name": "Provincial",
        "full_name": "Candice Provincial",
        "contact_id": "47010",
        "email": "candicealicep@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 13 - Reached voicemail, no human answer\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail after 3 seconds",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 15
[2026-05-21 10:52:04] Webhook received: Contact ID 39048
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16137971015",
    "retell_llm_dynamic_variables": {
        "first_name": "Grace",
        "last_name": "Gabe",
        "full_name": "Grace Gabe",
        "contact_id": "39048",
        "email": "gracie.gabe@outlook.com",
        "orgname": "NDHQ",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\n2026 May 15 contact answered but requested callback in 45 minutes\n2026 May 15 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 16
[2026-05-21 10:52:04] Webhook received: Contact ID 47912
[2026-05-21 10:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15879869008",
    "retell_llm_dynamic_variables": {
        "first_name": "Annette",
        "last_name": "McCallum",
        "full_name": "Annette McCallum",
        "contact_id": "47912",
        "email": "abmccallum@outlook.com",
        "orgname": "Converge Condo Management",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:04] Added to queue. Total in queue: 17
[2026-05-21 10:52:05] Webhook received: Contact ID 47971
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16479199552",
    "retell_llm_dynamic_variables": {
        "first_name": "Hyesong",
        "last_name": "Kim",
        "full_name": "Hyesong Kim",
        "contact_id": "47971",
        "email": "khstiger@gmail.com",
        "orgname": "Hilton Toronto Airport Hotel & Suites",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 18
[2026-05-21 10:52:05] Webhook received: Contact ID 39991
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058243594",
    "retell_llm_dynamic_variables": {
        "first_name": "Lesley-Ann",
        "last_name": "Jakupovski",
        "full_name": "Lesley-Ann Jakupovski",
        "contact_id": "39991",
        "email": "latj@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "number cant receive incoming calls\n2026-05-19 Dial no answer, phone: +19058243594",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 19
[2026-05-21 10:52:05] Webhook received: Contact ID 47075
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15198041536",
    "retell_llm_dynamic_variables": {
        "first_name": "Qiao",
        "last_name": "Zhang",
        "full_name": "Qiao Zhang",
        "contact_id": "47075",
        "email": "cathyzhangqz@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 20
[2026-05-21 10:52:05] Webhook received: Contact ID 48675
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15194000905",
    "retell_llm_dynamic_variables": {
        "first_name": "Leanne",
        "last_name": "Sathasivam",
        "full_name": "Leanne Sathasivam",
        "contact_id": "48675",
        "email": "leanneferreira1@gmail.com",
        "orgname": "D2L",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-24",
        "corp_cancel_date": "",
        "paid_thru": "2026-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-24",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 21
[2026-05-21 10:52:05] Webhook received: Contact ID 38408
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478003060",
    "retell_llm_dynamic_variables": {
        "first_name": "Mariana",
        "last_name": "Franses",
        "full_name": "Mariana Franses",
        "contact_id": "38408",
        "email": "mfranses@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\n2026 May 19 call reached voicemail, no human answered",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 22
[2026-05-21 10:52:05] Webhook received: Contact ID 40242
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+18193286576",
    "retell_llm_dynamic_variables": {
        "first_name": "Lu",
        "last_name": "Liu",
        "full_name": "Lu Liu",
        "contact_id": "40242",
        "email": "liulu@live.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 23
[2026-05-21 10:52:05] Webhook received: Contact ID 39647
[2026-05-21 10:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14169030119",
    "retell_llm_dynamic_variables": {
        "first_name": "Ngan",
        "last_name": "Chiu",
        "full_name": "Ngan Chiu",
        "contact_id": "39647",
        "email": "echiu_119@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 27 2025 vm\n2026 May 15 call reached voicemail.\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:09-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:05] Added to queue. Total in queue: 24
[2026-05-21 10:52:06] Webhook received: Contact ID 39318
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16138020996",
    "retell_llm_dynamic_variables": {
        "first_name": "Kaillee",
        "last_name": "MacDonald",
        "full_name": "Kaillee MacDonald",
        "contact_id": "39318",
        "email": "kaillee_83@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact with Kaillee MacDonald",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 25
[2026-05-21 10:52:06] Webhook received: Contact ID 47047
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478708186",
    "retell_llm_dynamic_variables": {
        "first_name": "Nishi",
        "last_name": "Thakkar",
        "full_name": "Nishi Thakkar",
        "contact_id": "47047",
        "email": "n.thakkar108@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached uninitialized voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 26
[2026-05-21 10:52:06] Webhook received: Contact ID 39732
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19057815723",
    "retell_llm_dynamic_variables": {
        "first_name": "Georgette",
        "last_name": "Gahunia",
        "full_name": "Georgette Gahunia",
        "contact_id": "39732",
        "email": "ggahunia2005@yahoo.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 vm\n2026-05-15 Dial no answer, phone: +19057815723\n2026-05-19 Dial no answer, phone: +19057815723",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2024-07-03",
        "corp_cancel_date": "",
        "paid_thru": "2024-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-07-03",
        "the_withdrawal_duration": "1 year and 10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 27
[2026-05-21 10:52:06] Webhook received: Contact ID 47493
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19054309102",
    "retell_llm_dynamic_variables": {
        "first_name": "Dorothy",
        "last_name": "Sukovski",
        "full_name": "Dorothy Sukovski",
        "contact_id": "47493",
        "email": "mdmdt.sukovski@sympatico.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact available",
        "number_of_passed_courses": "1",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 28
[2026-05-21 10:52:06] Webhook received: Contact ID 47391
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+13439986477",
    "retell_llm_dynamic_variables": {
        "first_name": "Yanhong",
        "last_name": "Li",
        "full_name": "Yanhong Li",
        "contact_id": "47391",
        "email": "liyanhong647@gmail.com",
        "orgname": "TONGCHENG TECHNOLOGY INC.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:05-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 29
[2026-05-21 10:52:06] Webhook received: Contact ID 30991
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168193171",
    "retell_llm_dynamic_variables": {
        "first_name": "Desiree",
        "last_name": "Smith",
        "full_name": "Desiree Smith",
        "contact_id": "30991",
        "email": "jesushealeth@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached full voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 30
[2026-05-21 10:52:06] Webhook received: Contact ID 38482
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053879913",
    "retell_llm_dynamic_variables": {
        "first_name": "Gloria",
        "last_name": "Osei-Appiahene",
        "full_name": "Gloria Osei-Appiahene",
        "contact_id": "38482",
        "email": "gloria_osei@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\n2026 May 15 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, contact not available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 31
[2026-05-21 10:52:06] Webhook received: Contact ID 40290
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16477691918",
    "retell_llm_dynamic_variables": {
        "first_name": "Xiaoying",
        "last_name": "Wu",
        "full_name": "Xiaoying Wu",
        "contact_id": "40290",
        "email": "kira660518@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 19 call reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 32
[2026-05-21 10:52:06] Webhook received: Contact ID 40047
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478364588",
    "retell_llm_dynamic_variables": {
        "first_name": "Bo",
        "last_name": "Yu",
        "full_name": "Bo Yu",
        "contact_id": "40047",
        "email": "bonniecnca@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\n2026 May 13 - Reached voicemail, no human answer\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 33
[2026-05-21 10:52:06] Webhook received: Contact ID 49298
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478935880",
    "retell_llm_dynamic_variables": {
        "first_name": "Claudia",
        "last_name": "Vintu-Nrejaj",
        "full_name": "Claudia Vintu-Nrejaj",
        "contact_id": "49298",
        "email": "office@cvexquisitepro.com",
        "orgname": "CV Exquisite Professional LTD",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:06-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 34
[2026-05-21 10:52:06] Webhook received: Contact ID 39406
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14165873221",
    "retell_llm_dynamic_variables": {
        "first_name": "Fiona",
        "last_name": "Thomas-Smith",
        "full_name": "Fiona Thomas-Smith",
        "contact_id": "39406",
        "email": "fionathomassmith@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\n2026 May 15 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NS",
        "toronto_current_time": "2026-05-21T09:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 35
[2026-05-21 10:52:06] Webhook received: Contact ID 30942
[2026-05-21 10:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478020418",
    "retell_llm_dynamic_variables": {
        "first_name": "Kathy",
        "last_name": "Dang",
        "full_name": "Kathy Dang",
        "contact_id": "30942",
        "email": "kathy.truong.dang@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\n2026 May 15 call reached voicemail.\n2026 May 19 call reached uninitialized voicemail, no contact made",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:37:10-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 10:52:06] Added to queue. Total in queue: 36
[2026-05-21 11:02:04] Webhook received: Contact ID 37989
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+18883796686",
    "retell_llm_dynamic_variables": {
        "first_name": "Lisa",
        "last_name": "Bailey",
        "full_name": "Lisa Bailey",
        "contact_id": "37989",
        "email": "lisabailey@outlook.com",
        "orgname": "Frozen Mountain Software",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 19 call reached Michael, no Lisa Bailey available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T11:02:04-04:00",
        "called_by": "",
        "cancel_date": "2024-09-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-09-04",
        "the_withdrawal_duration": "1 year and 8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 2
[2026-05-21 11:02:04] Webhook received: Contact ID 40593
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15195700003",
    "retell_llm_dynamic_variables": {
        "first_name": "Lynn",
        "last_name": "Garden",
        "full_name": "Lynn Garden",
        "contact_id": "40593",
        "email": "lynngarden@gmail.com",
        "orgname": "Waterloo Region District School Board",
        "member_type": "PRO",
        "bloc_notes_ac": "July 8 2025 vm\r\nJuly 8 call 2nd line\r\nLN Sept 15 2025 vm\n2026 May 19 call reached human at Waterloo Region District School Board but Lynn not connected before hangup",
        "number_of_passed_courses": "4",
        "extension": "4228",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:04-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 3
[2026-05-21 11:02:04] Webhook received: Contact ID 44530
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+18007645138",
    "retell_llm_dynamic_variables": {
        "first_name": "Harrynarine",
        "last_name": "Rampersaud",
        "full_name": "Harrynarine Rampersaud",
        "contact_id": "44530",
        "email": "krampersaud416@gmail.com",
        "orgname": "Simply Green Home Services",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 08 December 2025 VM\n2026 May 19 call initiated but no response from contact",
        "number_of_passed_courses": "4",
        "extension": "601",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:04-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 4
[2026-05-21 11:02:04] Webhook received: Contact ID 37927
[2026-05-21 11:02:04] Webhook received: Contact ID 47142
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055462424",
    "retell_llm_dynamic_variables": {
        "first_name": "Damaris",
        "last_name": "Culibrk",
        "full_name": "Damaris Culibrk",
        "contact_id": "47142",
        "email": "culibrkdamaris@gmail.com",
        "orgname": "The City of Hamilton",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - Reached City of Hamilton IVR, held in queue, did not connect to representative.\n2026 May 15 - reached voicemail/answering system; contact said \"You've reached Damaris.\"\n2026 May 19 call attempted to reach Damaris at City of Hamilton but no human answered, call ended after waiting in queue",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:04-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 5
[2026-05-21 11:02:04] Webhook received: Contact ID 39176
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14167699737",
    "retell_llm_dynamic_variables": {
        "first_name": "Le",
        "last_name": "Lam",
        "full_name": "Le Lam",
        "contact_id": "39176",
        "email": "jenniferlamleyen168@gmail.com",
        "orgname": "FAB Restaurant Concepts Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "wrong info\n2026 May 15 voicemail reached at Fab Restaurant Concept, no contact with Le\n2026 May 15 call reached voicemail, no contact made\n2026 May 19 call reached a person but not the intended contact Le, call ended with plan to call back later",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:04-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 6
[2026-05-21 11:02:04] Webhook received: Contact ID 11285
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058372771",
    "retell_llm_dynamic_variables": {
        "first_name": "Diana",
        "last_name": "Lubin",
        "full_name": "Diana Lubin",
        "contact_id": "11285",
        "email": "dlubin19@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 not in\n2026 May 15 - no one available, reached voicemail/gatekeeper\n2026 May 15 call reached a gatekeeper who said Diana was not home and no callback time was given\n2026 May 19 call reached voicemail, no answer\n2026 May 19 contact not available, callback requested",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 7
[2026-05-21 11:02:04] Webhook received: Contact ID 47539
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16137988070",
    "retell_llm_dynamic_variables": {
        "first_name": "Leslie",
        "last_name": "Deavy",
        "full_name": "Leslie Deavy",
        "contact_id": "47539",
        "email": "mldeavy@gmail.com",
        "orgname": "Inflector Environmental Services LP",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call reached gatekeeper Chloe, Leslie unavailable, no message left",
        "number_of_passed_courses": "4",
        "extension": "222",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 8
[2026-05-21 11:02:04] Webhook received: Contact ID 30974
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+18774676851",
    "retell_llm_dynamic_variables": {
        "first_name": "Sharon",
        "last_name": "Zwart",
        "full_name": "Sharon Zwart",
        "contact_id": "30974",
        "email": "aszwart@telus.net",
        "orgname": "3P Learning Canada Limited",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 not available. Try back in a week\n2026 May 13 - reached voicemail/IVR; no human contact\n2026 May 13 - reached voicemail/answering service (Arnold and Sharon).\n2026 May 15 - Reached voicemail at 3P Learning; office closed message; no human contact.\n2026 May 15 - Reached voicemail/answering system; names Arnold and Sharon mentioned.\n2026 May 19 call reached voicemail for 3P Learning finance department\n2026 May 19 call answered by Arnold and Karen, intended contact Sharon not reached",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 9
[2026-05-21 11:02:04] Webhook received: Contact ID 10333
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14169640322",
    "retell_llm_dynamic_variables": {
        "first_name": "Sabiha",
        "last_name": "Khan",
        "full_name": "Sabiha Khan",
        "contact_id": "10333",
        "email": "khansabi5@hotmail.com",
        "orgname": "Spectrum Health Care",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 14 2025 vm\r\nmar 25 2025 The receptionist said that she is not available\r\nApril 2 2025 vm\r\nApril 9 2025 Receptionist said Sabiha works outside of the office. Transferred to payroll vm Marlena?\r\nJuly 9 2025 vm 2nd number (905) 789-1894\r\nLN Sept 15 2025 vm 2nd number\n2026 May 19 call reached gatekeeper at Spectrum Health Care; no contact with Sabiha Khan",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 10
[2026-05-21 11:02:04] Webhook received: Contact ID 43756
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055711022",
    "retell_llm_dynamic_variables": {
        "first_name": "Mishra",
        "last_name": "Bowen",
        "full_name": "Mishra Bowen",
        "contact_id": "43756",
        "email": "mbowenconsulting@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 Mishra is no longer there\n2026 May 19 call ended shortly after initial greetings, contact unclear",
        "number_of_passed_courses": "4",
        "extension": "310",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 11
[2026-05-21 11:02:04] Webhook received: Contact ID 48003
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19054470209",
    "retell_llm_dynamic_variables": {
        "first_name": "Kristina",
        "last_name": "Stiel",
        "full_name": "Kristina Stiel",
        "contact_id": "48003",
        "email": "kristina.stiel@live.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 contact answered but requested callback later",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 12
[2026-05-21 11:02:04] Webhook received: Contact ID 38514
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164915050",
    "retell_llm_dynamic_variables": {
        "first_name": "Dora",
        "last_name": "Patton",
        "full_name": "Dora Patton",
        "contact_id": "38514",
        "email": "111@111.com",
        "orgname": "Seneca College of Applied Arts & Technology",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm at 6474533222\r\nRenewal doralynnpatton@hotmail.com\n2026 May 12 call routed to Seneca service hub, no human reached, call disconnected due to busy queue.\n2026 May 14 - Contact reached Seneca IVR, selected service hub, requested callback, confirmed phone number 4375242727\n2026 May 19 call routed to Seneca automated service hub, no human reached.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 13
[2026-05-21 11:02:04] Webhook received: Contact ID 38926
[2026-05-21 11:02:04] Webhook received: Contact ID 47884
[2026-05-21 11:02:04] Webhook received: Contact ID 39253
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053611420",
    "retell_llm_dynamic_variables": {
        "first_name": "Adriana",
        "last_name": "Gonzalez",
        "full_name": "Adriana Gonzalez",
        "contact_id": "39253",
        "email": "adrimg4@hotmail.com",
        "orgname": "Hilton Garden Inn Toronto Airport Mississauga",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 call back in the afternoon and ask f\n2026 May 12 call reached voicemail, no contact with human.\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached Hilton Garden Inn automated system and transferred to front desk; no human confirmation of contact Adriana\n2026 May 19 contact not Adriana, no new contact info available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 14
[2026-05-21 11:02:04] Webhook received: Contact ID 48717
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14378366431",
    "retell_llm_dynamic_variables": {
        "first_name": "Anjali",
        "last_name": "Borkhataria",
        "full_name": "Anjali Borkhataria",
        "contact_id": "48717",
        "email": "borkhataria.anjali@gmail.com",
        "orgname": "American Express",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 reached gatekeeper, Anjali not home, no callback time given",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Webhook received: Contact ID 9784
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058750708",
    "retell_llm_dynamic_variables": {
        "first_name": "Nayab",
        "last_name": "Zaman",
        "full_name": "Nayab Zaman",
        "contact_id": "9784",
        "email": "nayabzaman@outlook.com",
        "orgname": "Traffix Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 No ne by that name\n2026 May 19 call reached automated directory, intended contact not found, call ended without renewal discussion",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 15
[2026-05-21 11:02:04] Added to queue. Total in queue: 16
[2026-05-21 11:02:04] Webhook received: Contact ID 48329
[2026-05-21 11:02:04] Webhook received: Contact ID 37999
[2026-05-21 11:02:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168498115",
    "retell_llm_dynamic_variables": {
        "first_name": "Khatira",
        "last_name": "Ahmad",
        "full_name": "Khatira Ahmad",
        "contact_id": "37999",
        "email": "khatiraahmad@hotmail.com",
        "orgname": "Optima Financial and M.C",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 19 call initiated but contact asked for caller identity and call ended shortly after",
        "number_of_passed_courses": "3",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:04] Added to queue. Total in queue: 17
[2026-05-21 11:02:05] Webhook received: Contact ID 39591
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14373266624",
    "retell_llm_dynamic_variables": {
        "first_name": "Kruti",
        "last_name": "Patel",
        "full_name": "Kruti Patel",
        "contact_id": "39591",
        "email": "krutibpatel@hotmail.com",
        "orgname": "Sun Gro Horticulture",
        "member_type": "PRO",
        "bloc_notes_ac": "June 27 2025 Call later in the evening.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 agent reached Kruti Patel, requested callback",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 18
[2026-05-21 11:02:05] Webhook received: Contact ID 43156
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058581110",
    "retell_llm_dynamic_variables": {
        "first_name": "Nagham",
        "last_name": "Yashooa",
        "full_name": "Nagham Yashooa",
        "contact_id": "43156",
        "email": "naghamyashooa@gmail.com",
        "orgname": "Homestarts Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 19 call to Nagham Yashooa not answered, left no message",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 19
[2026-05-21 11:02:05] Webhook received: Contact ID 47142
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055462424",
    "retell_llm_dynamic_variables": {
        "first_name": "Damaris",
        "last_name": "Culibrk",
        "full_name": "Damaris Culibrk",
        "contact_id": "47142",
        "email": "culibrkdamaris@gmail.com",
        "orgname": "The City of Hamilton",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 15 - Reached City of Hamilton IVR, held in queue, did not connect to representative.\n2026 May 15 - reached voicemail/answering system; contact said \"You've reached Damaris.\"\n2026 May 19 call attempted to reach Damaris at City of Hamilton but no human answered, call ended after waiting in queue",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 20
[2026-05-21 11:02:05] Webhook received: Contact ID 49552
[2026-05-21 11:02:05] Webhook received: Contact ID 40088
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19052836825",
    "retell_llm_dynamic_variables": {
        "first_name": "Amancia",
        "last_name": "Flores",
        "full_name": "Amancia Flores",
        "contact_id": "40088",
        "email": "amanciaflores@gmail.com",
        "orgname": "DHL - Global Business Service",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no message left\n2026 May 12 voicemail reached, no contact made\n2026 May 14 - reached voicemail for Nancy Flores; no message left\n2026 May 14 - Reached voicemail at +19054957278; no contact\n2026 May 19 call reached voicemail.\n2026 May 19 call initiated but no conversation beyond greeting and identity check",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 21
[2026-05-21 11:02:05] Webhook received: Contact ID 39781
[2026-05-21 11:02:05] Webhook received: Contact ID 39388
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16476930182",
    "retell_llm_dynamic_variables": {
        "first_name": "Liza",
        "last_name": "Tanielian",
        "full_name": "Liza Tanielian",
        "contact_id": "39388",
        "email": "lizatanielian@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 025 vm\r\nLN / 02 October 2025 Not working there anymore\n2026 May 19 call ended after initial greeting and confirmation attempt",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "CA",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-10-08",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-08",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 22
[2026-05-21 11:02:05] Webhook received: Contact ID 9815
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058988088",
    "retell_llm_dynamic_variables": {
        "first_name": "Michelle",
        "last_name": "Sorbera-Near",
        "full_name": "Michelle Sorbera-Near",
        "contact_id": "9815",
        "email": "near.michelle@yahoo.com",
        "orgname": "GP Custom Metals Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 interview completed ( she didnt asnwer the last part becasuse she didnt use it much and she doesnt do a lot of payroll to be able to asnwer these questions.\n2026 May 19 call ended without reaching Michelle.",
        "number_of_passed_courses": "4",
        "extension": "125",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 23
[2026-05-21 11:02:05] Webhook received: Contact ID 39253
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19053611420",
    "retell_llm_dynamic_variables": {
        "first_name": "Adriana",
        "last_name": "Gonzalez",
        "full_name": "Adriana Gonzalez",
        "contact_id": "39253",
        "email": "adrimg4@hotmail.com",
        "orgname": "Hilton Garden Inn Toronto Airport Mississauga",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 call back in the afternoon and ask f\n2026 May 12 call reached voicemail, no contact with human.\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached Hilton Garden Inn automated system and transferred to front desk; no human confirmation of contact Adriana\n2026 May 19 contact not Adriana, no new contact info available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 24
[2026-05-21 11:02:05] Webhook received: Contact ID 48768
[2026-05-21 11:02:05] Webhook received: Contact ID 40166
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19056194328",
    "retell_llm_dynamic_variables": {
        "first_name": "Judy",
        "last_name": "Carter",
        "full_name": "Judy Carter",
        "contact_id": "40166",
        "email": "jvandenhoven@lear.com",
        "orgname": "Lear Corporation",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nSept 11 2025 vm\n2026 May 15 call reached voicemail, no contact made\n2026 May 15 call reached voicemail, no human interaction\n2026 May 19 contact informed Judy retired, new person does not have contact info",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:06-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:05] Added to queue. Total in queue: 25
[2026-05-21 11:02:05] Webhook received: Contact ID 42309
[2026-05-21 11:02:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15148768780",
    "retell_llm_dynamic_variables": {
        "first_name": "Maria",
        "last_name": "Chiu",
        "full_name": "Maria Chiu",
        "contact_id": "42309",
        "email": "maria.chiu@equans.com",
        "orgname": "The Arcticom Group Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 call to Equon Services, no manager named Maria Chiu available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T11:02:06-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:02:06] Added to queue. Total in queue: 26
[2026-05-21 11:02:06] Webhook received: Contact ID 39368
[2026-05-21 11:17:01] Webhook received: Contact ID 48717
[2026-05-21 11:17:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162869254",
    "retell_llm_dynamic_variables": {
        "first_name": "Anjali",
        "last_name": "Borkhataria",
        "full_name": "Anjali Borkhataria",
        "contact_id": "48717",
        "email": "borkhataria.anjali@gmail.com",
        "orgname": "American Express",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 reached gatekeeper, Anjali not home, no callback time given\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:17:01] Added to queue. Total in queue: 2
[2026-05-21 11:17:01] Webhook received: Contact ID 43156
[2026-05-21 11:17:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478844585",
    "retell_llm_dynamic_variables": {
        "first_name": "Nagham",
        "last_name": "Yashooa",
        "full_name": "Nagham Yashooa",
        "contact_id": "43156",
        "email": "naghamyashooa@gmail.com",
        "orgname": "Homestarts Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 19 call to Nagham Yashooa not answered, left no message\n2026 May 21 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:17:01] Added to queue. Total in queue: 3
[2026-05-21 11:17:01] Webhook received: Contact ID 11285
[2026-05-21 11:17:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058372771",
    "retell_llm_dynamic_variables": {
        "first_name": "Diana",
        "last_name": "Lubin",
        "full_name": "Diana Lubin",
        "contact_id": "11285",
        "email": "dlubin19@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 not in\n2026 May 15 - no one available, reached voicemail/gatekeeper\n2026 May 15 call reached a gatekeeper who said Diana was not home and no callback time was given\n2026 May 19 call reached voicemail, no answer\n2026 May 19 contact not available, callback requested\n2026 May 21 reached voicemail, no answer",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:17:01] Added to queue. Total in queue: 4
[2026-05-21 11:17:03] Webhook received: Contact ID 48003
[2026-05-21 11:17:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19054470209",
    "retell_llm_dynamic_variables": {
        "first_name": "Kristina",
        "last_name": "Stiel",
        "full_name": "Kristina Stiel",
        "contact_id": "48003",
        "email": "kristina.stiel@live.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 contact answered but requested callback later\n2026 May 21 call reached voicemail, contact identified as Tina, not Kristina",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:17:04] Added to queue. Total in queue: 5
[2026-05-21 11:22:05] Webhook received: Contact ID 39388
[2026-05-21 11:22:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14243547842",
    "retell_llm_dynamic_variables": {
        "first_name": "Liza",
        "last_name": "Tanielian",
        "full_name": "Liza Tanielian",
        "contact_id": "39388",
        "email": "lizatanielian@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 025 vm\r\nLN / 02 October 2025 Not working there anymore\n2026 May 19 call ended after initial greeting and confirmation attempt\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "CA",
        "toronto_current_time": "2026-05-21T11:02:05-04:00",
        "called_by": "",
        "cancel_date": "2024-10-08",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-08",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:22:05] Added to queue. Total in queue: 2
[2026-05-21 11:32:04] Webhook received: Contact ID 34910
[2026-05-21 11:32:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17057352344",
    "retell_llm_dynamic_variables": {
        "first_name": "Luciana",
        "last_name": "Mesquita",
        "full_name": "Luciana Mesquita",
        "contact_id": "34910",
        "email": "lbatistuta29@gmail.com",
        "orgname": "BMG Glass + Aluminum",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 contact busy with payroll, callback scheduled for May 21 11:00 - NPI# not provided",
        "number_of_passed_courses": "4",
        "extension": "248",
        "province": "ON",
        "toronto_current_time": "2026-05-19T10:51:58-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:32:04] Added to queue. Total in queue: 2
[2026-05-21 11:37:00] Webhook received: Contact ID 42826
[2026-05-21 11:37:00] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804354532",
    "retell_llm_dynamic_variables": {
        "first_name": "Sonia",
        "last_name": "Bonilla",
        "full_name": "Sonia Bonilla",
        "contact_id": "42826",
        "email": "sbarahona1@hotmail.com",
        "orgname": "Edmonton Region Child Care Association",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - reached voicemail/greeting; no human answered\n2026 May 14 - Reached voicemail at start of call, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:00] Added to queue. Total in queue: 2
[2026-05-21 11:37:00] Webhook received: Contact ID 44114
[2026-05-21 11:37:00] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033829467",
    "retell_llm_dynamic_variables": {
        "first_name": "Elisabeth",
        "last_name": "Fuller",
        "full_name": "Elisabeth Fuller",
        "contact_id": "44114",
        "email": "bgieske@telus.net",
        "orgname": "BF Bookkeeping",
        "member_type": "PRO",
        "bloc_notes_ac": "LNC Nov 12 2025 vm\n2026 May 12 voicemail reached, no human contact\n2026-05-12 Dial no answer, phone: +14033810606\n2026 May 14 - Reached voicemail (Betty at 3829467).\n2026-05-14 Dial no answer, phone: +14033810606\n2026 May 19 reached voicemail for Betty, no contact with Elisabeth\n2026-05-19 Dial no answer, phone: +14033810606",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:00] Added to queue. Total in queue: 3
[2026-05-21 11:37:01] Webhook received: Contact ID 42719
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15874588199",
    "retell_llm_dynamic_variables": {
        "first_name": "Yufeng",
        "last_name": "Wang",
        "full_name": "Yufeng Wang",
        "contact_id": "42719",
        "email": "maria0312@hotmail.com",
        "orgname": "Greystone Residential Management Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "number not in service\n2026-05-14 Dial no answer, phone: +15874588199\n2026 May 14 - Voicemail reached for Yufeng Wang; left message offer to hold.\n2026-05-19 invalid phone destination, phone: +15874588199\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "206",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 4
[2026-05-21 11:37:01] Webhook received: Contact ID 49321
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034025300",
    "retell_llm_dynamic_variables": {
        "first_name": "Romaldes",
        "last_name": "Jr",
        "full_name": "Romaldes Jr",
        "contact_id": "49321",
        "email": "jayrpalmares@yahoo.com",
        "orgname": "East West College of Business and Technology",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - reached wrong number; not Romaldes\n2026 May 19 call reached voicemail, no conversation\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 5
[2026-05-21 11:37:01] Webhook received: Contact ID 43742
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032812667",
    "retell_llm_dynamic_variables": {
        "first_name": "Andrea",
        "last_name": "Baron",
        "full_name": "Andrea Baron",
        "contact_id": "43742",
        "email": "andrea.ruiz.baron@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached Andrea's mom, no callback date/time provided\n2026 May 14 - Reached voicemail; contact asked agent to leave a message and will call back.\n2026 May 14 - Reached voicemail; gatekeeper Aura asked to leave a message\n2026 May 19 reached voicemail, message left for callback\n2026 May 19 call reached voicemail, message left for Andrea",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 6
[2026-05-21 11:37:01] Webhook received: Contact ID 39242
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804761391",
    "retell_llm_dynamic_variables": {
        "first_name": "Marlee",
        "last_name": "Toms",
        "full_name": "Marlee Toms",
        "contact_id": "39242",
        "email": "marlee.toms@gmail.com",
        "orgname": "Capital Fine Meats",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 call back not in.\r\nSept 4 2025 vm\n2026 May 14 - Gatekeeper answered; Marlee unavailable; asked to send email to forward. Call ended.\n2026 May 19 reached voicemail at Capital Fine Meats, Marlee unavailable\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 7
[2026-05-21 11:37:01] Webhook received: Contact ID 11279
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12508933073",
    "retell_llm_dynamic_variables": {
        "first_name": "Cynthia",
        "last_name": "Latimer",
        "full_name": "Cynthia Latimer",
        "contact_id": "11279",
        "email": "cylatimer@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 12 call answered by Cindy, not Cynthia\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human interaction\n2026 May 14 - Reached voicemail; no live contact.\n2026 May 19 call reached voicemail, contact identified as Cindy\n2026 May 19 voicemail reached, no contact made",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 8
[2026-05-21 11:37:01] Webhook received: Contact ID 41875
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034677598",
    "retell_llm_dynamic_variables": {
        "first_name": "Alice",
        "last_name": "Griffiths",
        "full_name": "Alice Griffiths",
        "contact_id": "41875",
        "email": "aliceg1967@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 9
[2026-05-21 11:37:01] Webhook received: Contact ID 44244
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804584538",
    "retell_llm_dynamic_variables": {
        "first_name": "Karen",
        "last_name": "Stolarchuk",
        "full_name": "Karen Stolarchuk",
        "contact_id": "44244",
        "email": "karen.stolarchuk@dhl.com",
        "orgname": "Connect Logistics Services",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026-05-14 invalid phone destination, phone: +17804584538\n2026 May 14 - Reached voicemail/answering system; no contact made\n2026-05-19 invalid phone destination, phone: +17804584538\n2026 May 19 call reached voicemail after brief greeting",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 10
[2026-05-21 11:37:01] Webhook received: Contact ID 10953
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809664539",
    "retell_llm_dynamic_variables": {
        "first_name": "Marilou",
        "last_name": "Monta-Santos",
        "full_name": "Marilou Monta-Santos",
        "contact_id": "10953",
        "email": "loufelmont@yahoo.com",
        "orgname": "Tim Hortons",
        "member_type": "PRO",
        "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM  APr 7 2025 vm  Apr 10 2025 vm\r\nMay 5 2025 vm  Aug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail; no answer\n2026 May 14 - Reached voicemail; left message\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 11
[2026-05-21 11:37:01] Webhook received: Contact ID 38463
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038751679",
    "retell_llm_dynamic_variables": {
        "first_name": "Brenna",
        "last_name": "Wardrop",
        "full_name": "Brenna Wardrop",
        "contact_id": "38463",
        "email": "brennawardrop@shaw.ca",
        "orgname": "Paragon Living",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 asked to send docs only\r\nLN / 21 October 2025 VM\r\nLN / 10 November 2025 Sent her the documents call later to check if she received them\r\nLN / 17 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "MB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 12
[2026-05-21 11:37:01] Webhook received: Contact ID 38774
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14039302264",
    "retell_llm_dynamic_variables": {
        "first_name": "Kenneth",
        "last_name": "Greaves",
        "full_name": "Kenneth Greaves",
        "contact_id": "38774",
        "email": "kgreaves@larchecalgary.org",
        "orgname": "L'Arche Assoc. of Calgary",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - Reached voicemail, left a brief message\n2026 May 14 - Reached voicemail at Ken and Sandy's Place; no human answer\n2026 May 19 voicemail reached, message left\n2026 May 19 call reached voicemail at Ken and Sandy's Place",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 13
[2026-05-21 11:37:01] Webhook received: Contact ID 46889
[2026-05-21 11:37:01] Webhook received: Contact ID 8966
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14035107149",
    "retell_llm_dynamic_variables": {
        "first_name": "Deborah",
        "last_name": "Robinson",
        "full_name": "Deborah Robinson",
        "contact_id": "8966",
        "email": "geminimagpie@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 11 2025 vm  Mar 24 2025 vm\r\nMar 26 2025 vm  Mar 31 2025 vm  Apr 3 2025 vm\r\nApr 9 2025 vm  Apr 11 2025 vm  May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail for Deborah Robinson; no message left.\n2026 May 14 - Reached voicemail/answering system; contact said \"You've reached Deborah Robinson.\"\n2026 May 19 reached voicemail for Deborah Robinson\n2026 May 19 reached voicemail for Deborah Robinson",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 14
[2026-05-21 11:37:01] Webhook received: Contact ID 47885
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804042149",
    "retell_llm_dynamic_variables": {
        "first_name": "John",
        "last_name": "Middleton",
        "full_name": "John Middleton",
        "contact_id": "47885",
        "email": "john.middleton@innovatax.ca",
        "orgname": "InnovaTAX",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no human answer\n2026 May 14 - Reached voicemail after 3 seconds; no human contact\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-02-12",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-12",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Added to queue. Total in queue: 15
[2026-05-21 11:37:01] Webhook received: Contact ID 47584
[2026-05-21 11:37:01] Webhook received: Contact ID 38980
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809154312",
    "retell_llm_dynamic_variables": {
        "first_name": "Courtney",
        "last_name": "McDorman",
        "full_name": "Courtney McDorman",
        "contact_id": "38980",
        "email": "cmcdorman86@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Survey completed She is no longer payroll. She said that the it was not challenging to participate in event it was just the cost.\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 14 - Reached voicemail; message prompt heard.\n2026 May 14 - Reached voicemail for Courtney; offered to leave message - no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Webhook received: Contact ID 43700
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17805199032",
    "retell_llm_dynamic_variables": {
        "first_name": "Jody",
        "last_name": "Tomanek",
        "full_name": "Jody Tomanek",
        "contact_id": "43700",
        "email": "jodytomanek@gmail.com",
        "orgname": "Athabasca University",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 Asked to be call later\r\nLN Oct 20 2025 called back vm\n2026 May 14 - Reached voicemail for Jody Chmanik; no message left\n2026 May 14 - Reached voicemail; left message requested.\n2026 May 19 reached voicemail of Jody Chmanek at Athabasca University\n2026 May 19 voicemail reached, message left for Jody",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Webhook received: Contact ID 49189
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+18677772166",
    "retell_llm_dynamic_variables": {
        "first_name": "Marlene",
        "last_name": "Peffer",
        "full_name": "Marlene Peffer",
        "contact_id": "49189",
        "email": "mpettersen25@gmail.com",
        "orgname": "Ingamo Hall Friendship Centre",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NT",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Webhook received: Contact ID 38052
[2026-05-21 11:37:01] Webhook received: Contact ID 38052
[2026-05-21 11:37:01] Webhook received: Contact ID 46958
[2026-05-21 11:37:01] Webhook received: Contact ID 38051
[2026-05-21 11:37:01] Webhook received: Contact ID 47549
[2026-05-21 11:37:01] Webhook received: Contact ID 42794
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032843560",
    "retell_llm_dynamic_variables": {
        "first_name": "Laura",
        "last_name": "Dyck",
        "full_name": "Laura Dyck",
        "contact_id": "42794",
        "email": "lldyck@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail; no message left.\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 reached voicemail, no contact made\n2026-05-19 dial busy, phone:  +14032843560",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Webhook received: Contact ID 46935
[2026-05-21 11:37:01] Webhook received: Contact ID 40058
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15872327791",
    "retell_llm_dynamic_variables": {
        "first_name": "Becky",
        "last_name": "Trim",
        "full_name": "Becky Trim",
        "contact_id": "40058",
        "email": "btrim49@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-12 invalid phone destination, phone: +15872327791\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +15872327791\n2026 May 14 - Reached voicemail, no message left\n2026-05-19 invalid phone destination, phone: +15872327791\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:01] Webhook received: Contact ID 42826
[2026-05-21 11:37:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804354532",
    "retell_llm_dynamic_variables": {
        "first_name": "Sonia",
        "last_name": "Bonilla",
        "full_name": "Sonia Bonilla",
        "contact_id": "42826",
        "email": "sbarahona1@hotmail.com",
        "orgname": "Edmonton Region Child Care Association",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - reached voicemail/greeting; no human answered\n2026 May 14 - Reached voicemail at start of call, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 31030
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14039015389",
    "retell_llm_dynamic_variables": {
        "first_name": "Katherine",
        "last_name": "Zakariasen",
        "full_name": "Katherine Zakariasen",
        "contact_id": "31030",
        "email": "katzak87@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 40077
[2026-05-21 11:37:02] Webhook received: Contact ID 38893
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034712197",
    "retell_llm_dynamic_variables": {
        "first_name": "Crystal",
        "last_name": "McLennan",
        "full_name": "Crystal McLennan",
        "contact_id": "38893",
        "email": "mclennancrystal@gmail.com",
        "orgname": "Bell Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - reached voicemail, call forwarded message; no human answer\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 42748
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036951152",
    "retell_llm_dynamic_variables": {
        "first_name": "Christen",
        "last_name": "Laycock",
        "full_name": "Christen Laycock",
        "contact_id": "42748",
        "email": "christenl@stepperhomes.com",
        "orgname": "Stepper Custom Homes Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14036951152\n2026 May 14 - reached voicemail; no human answered\n2026-05-19 invalid phone destination, phone: +14036951152\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 39718
[2026-05-21 11:37:02] Webhook received: Contact ID 40044
[2026-05-21 11:37:02] Webhook received: Contact ID 40680
[2026-05-21 11:37:02] Webhook received: Contact ID 40971
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032624373",
    "retell_llm_dynamic_variables": {
        "first_name": "Crystal",
        "last_name": "Geddes",
        "full_name": "Crystal Geddes",
        "contact_id": "40971",
        "email": "geddesc@telus.net",
        "orgname": "YouRhere Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 14 - Reached voicemail for Crystal Geddes; no message left\n2026 May 14 - Reached voicemail/automated system; no human contact.\n2026 May 19 call reached voicemail, office closed for statutory holiday\n2026 May 19 call reached voicemail, no human answer",
        "number_of_passed_courses": "4",
        "extension": "229",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-06-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-06-03",
        "the_withdrawal_duration": "11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 43711
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809999694",
    "retell_llm_dynamic_variables": {
        "first_name": "Andrea",
        "last_name": "Smith",
        "full_name": "Andrea Smith",
        "contact_id": "43711",
        "email": "andreaelizabethgrace@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: \"Your call has been forwarded.\"\n2026 May 14 - Callback scheduled for 2026-05-15 09:00 - Contact Andrea Smith, phone 7809999694, email andreaelizabethgrace@gmail.com\n2026 May 15 - Call forwarded to voicemail; no answer.\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 33525
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17806030127",
    "retell_llm_dynamic_variables": {
        "first_name": "Heather",
        "last_name": "Stevenson",
        "full_name": "Heather Stevenson",
        "contact_id": "33525",
        "email": "heatherstevenson1@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed - not in payroll anymore\n2026 May 14 - Reached voicemail greeting only.\n2026 May 14 - Reached voicemail; no answer\n2026 May 19 call reached voicemail, no conversation\n2026 May 19 call reached voicemail, no live contact",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 38956
[2026-05-21 11:37:02] Webhook received: Contact ID 43715
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038470442",
    "retell_llm_dynamic_variables": {
        "first_name": "Lorina",
        "last_name": "Manzano",
        "full_name": "Lorina Manzano",
        "contact_id": "43715",
        "email": "lorainesmanzano@hotmail.com",
        "orgname": "CAM Field Solutions Canada Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 No one by the name Lorina works at 1st number , 2nd number vm\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 47473
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032624255",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Rickert",
        "full_name": "Amanda Rickert",
        "contact_id": "47473",
        "email": "arickert@landmarkcinemas.com",
        "orgname": "Amanda Rickert",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached Landmark Cinema voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail at Landmark Cinema; no human answered\n2026 May 14 - reached voicemail, no message left\n2026 May 19 call reached voicemail at Landmark Cinema head office, no human answered.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 39642
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036890353",
    "retell_llm_dynamic_variables": {
        "first_name": "Michelle",
        "last_name": "Runge",
        "full_name": "Michelle Runge",
        "contact_id": "39642",
        "email": "missyd111@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 27 2025 Survey completed She stop because she lost her job.\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, Michelle not available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:02] Webhook received: Contact ID 40264
[2026-05-21 11:37:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033413903",
    "retell_llm_dynamic_variables": {
        "first_name": "Erika",
        "last_name": "Skalozub",
        "full_name": "Erika Skalozub",
        "contact_id": "40264",
        "email": "erikaskalozub@hotmail.com",
        "orgname": "Traders Tec-Systems Controls Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail, no live contact\n2026 May 14 - Gatekeeper answered, asked to hold for Erika\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:03] Webhook received: Contact ID 39904
[2026-05-21 11:37:03] Webhook received: Contact ID 39675
[2026-05-21 11:37:03] Webhook received: Contact ID 38774
[2026-05-21 11:37:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14039302264",
    "retell_llm_dynamic_variables": {
        "first_name": "Kenneth",
        "last_name": "Greaves",
        "full_name": "Kenneth Greaves",
        "contact_id": "38774",
        "email": "kgreaves@larchecalgary.org",
        "orgname": "L'Arche Assoc. of Calgary",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - Reached voicemail, left a brief message\n2026 May 14 - Reached voicemail at Ken and Sandy's Place; no human answer\n2026 May 19 voicemail reached, message left\n2026 May 19 call reached voicemail at Ken and Sandy's Place",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:03] Webhook received: Contact ID 42719
[2026-05-21 11:37:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15874588199",
    "retell_llm_dynamic_variables": {
        "first_name": "Yufeng",
        "last_name": "Wang",
        "full_name": "Yufeng Wang",
        "contact_id": "42719",
        "email": "maria0312@hotmail.com",
        "orgname": "Greystone Residential Management Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "number not in service\n2026-05-14 Dial no answer, phone: +15874588199\n2026 May 14 - Voicemail reached for Yufeng Wang; left message offer to hold.\n2026-05-19 invalid phone destination, phone: +15874588199\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "206",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:03] Webhook received: Contact ID 46958
[2026-05-21 11:37:03] Webhook received: Contact ID 47549
[2026-05-21 11:37:03] Webhook received: Contact ID 42748
[2026-05-21 11:37:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036951152",
    "retell_llm_dynamic_variables": {
        "first_name": "Christen",
        "last_name": "Laycock",
        "full_name": "Christen Laycock",
        "contact_id": "42748",
        "email": "christenl@stepperhomes.com",
        "orgname": "Stepper Custom Homes Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14036951152\n2026 May 14 - reached voicemail; no human answered\n2026-05-19 invalid phone destination, phone: +14036951152\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:04-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:07] Webhook received: Contact ID 40324
[2026-05-21 11:37:07] Webhook received: Contact ID 47582
[2026-05-21 11:37:07] Webhook received: Contact ID 40145
[2026-05-21 11:37:07] Webhook received: Contact ID 47398
[2026-05-21 11:37:07] Webhook received: Contact ID 47524
[2026-05-21 11:37:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17807814141",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Aitchison",
        "full_name": "Connie Aitchison",
        "contact_id": "47524",
        "email": "cabsltd@outlook.com",
        "orgname": "C.  A.  B.  S.  Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no contact made\n2026 May 14 - reached voicemail (mailbox 780781414?)\n2026 May 14 - reached voicemail (mailbox 78), no message left\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Added to queue. Total in queue: 16
[2026-05-21 11:37:09] Added to queue. Total in queue: 17
[2026-05-21 11:37:09] Webhook received: Contact ID 49187
[2026-05-21 11:37:09] Webhook received: Contact ID 38858
[2026-05-21 11:37:09] Webhook received: Contact ID 39843
[2026-05-21 11:37:09] Added to queue. Total in queue: 18
[2026-05-21 11:37:09] Webhook received: Contact ID 38957
[2026-05-21 11:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036382458",
    "retell_llm_dynamic_variables": {
        "first_name": "Amy",
        "last_name": "Barker",
        "full_name": "Amy Barker",
        "contact_id": "38957",
        "email": "amyhelean@gmail.com",
        "orgname": "Kelmar Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected\n2026 May 14 - reached voicemail; no human contact\n2026 May 19 reached voicemail at Telmar Limited\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Webhook received: Contact ID 47272
[2026-05-21 11:37:09] Added to queue. Total in queue: 19
[2026-05-21 11:37:09] Webhook received: Contact ID 39242
[2026-05-21 11:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804761391",
    "retell_llm_dynamic_variables": {
        "first_name": "Marlee",
        "last_name": "Toms",
        "full_name": "Marlee Toms",
        "contact_id": "39242",
        "email": "marlee.toms@gmail.com",
        "orgname": "Capital Fine Meats",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 call back not in.\r\nSept 4 2025 vm\n2026 May 14 - Gatekeeper answered; Marlee unavailable; asked to send email to forward. Call ended.\n2026 May 19 reached voicemail at Capital Fine Meats, Marlee unavailable\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Webhook received: Contact ID 39352
[2026-05-21 11:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809692174",
    "retell_llm_dynamic_variables": {
        "first_name": "Jennifer",
        "last_name": "Neef",
        "full_name": "Jennifer Neef",
        "contact_id": "39352",
        "email": "jen.neef@web.de",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 No one by that name\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail for Ronnie Fenrick and Jennifer Neve; no live contact.\n2026 May 19 reached voicemail, no contact made\n2026 May 19 reached voicemail - contact identified as Ronnie Fenrich and Jennifer E.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-07-03",
        "corp_cancel_date": "",
        "paid_thru": "2024-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-07-03",
        "the_withdrawal_duration": "1 year and 10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Webhook received: Contact ID 43421
[2026-05-21 11:37:09] Added to queue. Total in queue: 20
[2026-05-21 11:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14035282138",
    "retell_llm_dynamic_variables": {
        "first_name": "Brandy",
        "last_name": "Mulder",
        "full_name": "Brandy Mulder",
        "contact_id": "43421",
        "email": "dbmulder@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 no answer\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-19 Dial no answer, phone: +14035282138\n2026-05-19 Dial no answer, phone: +14035282138",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Webhook received: Contact ID 10620
[2026-05-21 11:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15879694110",
    "retell_llm_dynamic_variables": {
        "first_name": "Bharatha",
        "last_name": "Rallage",
        "full_name": "Bharatha Rallage",
        "contact_id": "10620",
        "email": "drbharathacan@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "17 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no contact\n2026 May 19 reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Added to queue. Total in queue: 21
[2026-05-21 11:37:09] Webhook received: Contact ID 48421
[2026-05-21 11:37:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804520467",
    "retell_llm_dynamic_variables": {
        "first_name": "Aileen",
        "last_name": "Chan",
        "full_name": "Aileen Chan",
        "contact_id": "48421",
        "email": "renai_star@hotmail.com",
        "orgname": "CDN Power Pac",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - reached person who asked to call back; no availability provided\n2026 May 19 call reached voicemail, no contact with Aileen\n2026 May 19 reached Aileen but voicemail was left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:09] Added to queue. Total in queue: 22
[2026-05-21 11:37:09] Added to queue. Total in queue: 23
[2026-05-21 11:37:09] Added to queue. Total in queue: 24
[2026-05-21 11:37:09] Added to queue. Total in queue: 25
[2026-05-21 11:37:09] Added to queue. Total in queue: 26
[2026-05-21 11:37:09] Added to queue. Total in queue: 27
[2026-05-21 11:37:09] Added to queue. Total in queue: 28
[2026-05-21 11:37:09] Added to queue. Total in queue: 29
[2026-05-21 11:37:09] Added to queue. Total in queue: 30
[2026-05-21 11:37:09] Added to queue. Total in queue: 31
[2026-05-21 11:37:09] Added to queue. Total in queue: 32
[2026-05-21 11:37:09] Added to queue. Total in queue: 33
[2026-05-21 11:37:09] Added to queue. Total in queue: 34
[2026-05-21 11:37:09] Added to queue. Total in queue: 35
[2026-05-21 11:37:09] Added to queue. Total in queue: 36
[2026-05-21 11:37:09] Added to queue. Total in queue: 37
[2026-05-21 11:37:09] Added to queue. Total in queue: 38
[2026-05-21 11:37:09] Added to queue. Total in queue: 39
[2026-05-21 11:37:09] Added to queue. Total in queue: 40
[2026-05-21 11:37:09] Added to queue. Total in queue: 41
[2026-05-21 11:37:10] Webhook received: Contact ID 49321
[2026-05-21 11:37:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034025300",
    "retell_llm_dynamic_variables": {
        "first_name": "Romaldes",
        "last_name": "Jr",
        "full_name": "Romaldes Jr",
        "contact_id": "49321",
        "email": "jayrpalmares@yahoo.com",
        "orgname": "East West College of Business and Technology",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - reached wrong number; not Romaldes\n2026 May 19 call reached voicemail, no conversation\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:10] Added to queue. Total in queue: 42
[2026-05-21 11:37:10] Webhook received: Contact ID 48783
[2026-05-21 11:37:10] Webhook received: Contact ID 38953
[2026-05-21 11:37:10] Webhook received: Contact ID 44556
[2026-05-21 11:37:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036477865",
    "retell_llm_dynamic_variables": {
        "first_name": "Carol",
        "last_name": "Swanson",
        "full_name": "Carol Swanson",
        "contact_id": "44556",
        "email": "carolswan639@gmail.com",
        "orgname": "Holy Spirit Catholic School Division",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; call forwarded message\n2026 May 14 - Reached voicemail, call disconnected - no NPI# provided\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:10] Added to queue. Total in queue: 43
[2026-05-21 11:37:10] Webhook received: Contact ID 49368
[2026-05-21 11:37:11] Webhook received: Contact ID 41848
[2026-05-21 11:37:11] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038629212",
    "retell_llm_dynamic_variables": {
        "first_name": "Ginette",
        "last_name": "McGinn",
        "full_name": "Ginette McGinn",
        "contact_id": "41848",
        "email": "ginettenmcginn@gmail.com",
        "orgname": "Tanners Holdings Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm Dave\n2026 May 14 - Reached voicemail: Dave Larson; no live contact\n2026 May 14 - Confirmed contact as Ginette; scheduled callback for 2026-05-16 14:00; email ginettenmcginn@gmail.com; contact id 41848\n2026 May 16 call reached voicemail\n2026 May 19 call reached voicemail for Dave Larson\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:11] Added to queue. Total in queue: 44
[2026-05-21 11:37:11] Webhook received: Contact ID 41853
[2026-05-21 11:37:11] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802670954",
    "retell_llm_dynamic_variables": {
        "first_name": "Daniela",
        "last_name": "Smith",
        "full_name": "Daniela Smith",
        "contact_id": "41853",
        "email": "dana_cristea@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no human interaction\n2026 May 14 - Reached voicemail; no human answer.\n2026 May 14 - reached voicemail; no message left\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:37:11] Added to queue. Total in queue: 45
[2026-05-21 11:47:03] Webhook received: Contact ID 34910
[2026-05-21 11:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14379865909",
    "retell_llm_dynamic_variables": {
        "first_name": "Luciana",
        "last_name": "Mesquita",
        "full_name": "Luciana Mesquita",
        "contact_id": "34910",
        "email": "lbatistuta29@gmail.com",
        "orgname": "BMG Glass + Aluminum",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 19 contact busy with payroll, callback scheduled for May 21 11:00 - NPI# not provided\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:32:04-04:00",
        "called_by": "",
        "cancel_date": "2026-03-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-03-03",
        "the_withdrawal_duration": "2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:47:03] Added to queue. Total in queue: 2
[2026-05-21 11:52:02] Webhook received: Contact ID 47524
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17807814141",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Aitchison",
        "full_name": "Connie Aitchison",
        "contact_id": "47524",
        "email": "cabsltd@outlook.com",
        "orgname": "C.  A.  B.  S.  Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 12 reached voicemail, no contact made\n2026 May 14 - reached voicemail (mailbox 780781414?)\n2026 May 14 - reached voicemail (mailbox 78), no message left\n2026 May 19 call reached voicemail\n2026 May 19 reached voicemail\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Added to queue. Total in queue: 2
[2026-05-21 11:52:02] Webhook received: Contact ID 38893
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034712197",
    "retell_llm_dynamic_variables": {
        "first_name": "Crystal",
        "last_name": "McLennan",
        "full_name": "Crystal McLennan",
        "contact_id": "38893",
        "email": "mclennancrystal@gmail.com",
        "orgname": "Bell Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 vm\r\nSept 4 2025 vm\n2026 May 14 - reached voicemail, call forwarded message; no human answer\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Webhook received: Contact ID 33525
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17806030127",
    "retell_llm_dynamic_variables": {
        "first_name": "Heather",
        "last_name": "Stevenson",
        "full_name": "Heather Stevenson",
        "contact_id": "33525",
        "email": "heatherstevenson1@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n11 September 2025 Survey completed - not in payroll anymore\n2026 May 14 - Reached voicemail greeting only.\n2026 May 14 - Reached voicemail; no answer\n2026 May 19 call reached voicemail, no conversation\n2026 May 19 call reached voicemail, no live contact\n2026 May 21 call reached Heather but went to voicemail after brief interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Webhook received: Contact ID 40058
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034628114",
    "retell_llm_dynamic_variables": {
        "first_name": "Becky",
        "last_name": "Trim",
        "full_name": "Becky Trim",
        "contact_id": "40058",
        "email": "btrim49@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-12 invalid phone destination, phone: +15872327791\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +15872327791\n2026 May 14 - Reached voicemail, no message left\n2026-05-19 invalid phone destination, phone: +15872327791\n2026 May 19 call reached voicemail\n2026-05-21 invalid phone destination, phone: +15872327791",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Webhook received: Contact ID 38463
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038751679",
    "retell_llm_dynamic_variables": {
        "first_name": "Brenna",
        "last_name": "Wardrop",
        "full_name": "Brenna Wardrop",
        "contact_id": "38463",
        "email": "brennawardrop@shaw.ca",
        "orgname": "Paragon Living",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 asked to send docs only\r\nLN / 21 October 2025 VM\r\nLN / 10 November 2025 Sent her the documents call later to check if she received them\r\nLN / 17 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "MB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Added to queue. Total in queue: 3
[2026-05-21 11:52:02] Added to queue. Total in queue: 4
[2026-05-21 11:52:02] Webhook received: Contact ID 42719
[2026-05-21 11:52:02] Added to queue. Total in queue: 5
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809941050",
    "retell_llm_dynamic_variables": {
        "first_name": "Yufeng",
        "last_name": "Wang",
        "full_name": "Yufeng Wang",
        "contact_id": "42719",
        "email": "maria0312@hotmail.com",
        "orgname": "Greystone Residential Management Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "number not in service\n2026-05-14 Dial no answer, phone: +15874588199\n2026 May 14 - Voicemail reached for Yufeng Wang; left message offer to hold.\n2026-05-19 invalid phone destination, phone: +15874588199\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +15874588199",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Added to queue. Total in queue: 6
[2026-05-21 11:52:02] Webhook received: Contact ID 43711
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809999694",
    "retell_llm_dynamic_variables": {
        "first_name": "Andrea",
        "last_name": "Smith",
        "full_name": "Andrea Smith",
        "contact_id": "43711",
        "email": "andreaelizabethgrace@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: \"Your call has been forwarded.\"\n2026 May 14 - Callback scheduled for 2026-05-15 09:00 - Contact Andrea Smith, phone 7809999694, email andreaelizabethgrace@gmail.com\n2026 May 15 - Call forwarded to voicemail; no answer.\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Added to queue. Total in queue: 7
[2026-05-21 11:52:02] Added to queue. Total in queue: 8
[2026-05-21 11:52:02] Webhook received: Contact ID 47885
[2026-05-21 11:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17053457249",
    "retell_llm_dynamic_variables": {
        "first_name": "John",
        "last_name": "Middleton",
        "full_name": "John Middleton",
        "contact_id": "47885",
        "email": "john.middleton@innovatax.ca",
        "orgname": "InnovaTAX",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no human answer\n2026 May 14 - Reached voicemail after 3 seconds; no human contact\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail of front office",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-02-12",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-12",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:02] Added to queue. Total in queue: 9
[2026-05-21 11:52:03] Webhook received: Contact ID 8966
[2026-05-21 11:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14035107149",
    "retell_llm_dynamic_variables": {
        "first_name": "Deborah",
        "last_name": "Robinson",
        "full_name": "Deborah Robinson",
        "contact_id": "8966",
        "email": "geminimagpie@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 11 2025 vm  Mar 24 2025 vm\r\nMar 26 2025 vm  Mar 31 2025 vm  Apr 3 2025 vm\r\nApr 9 2025 vm  Apr 11 2025 vm  May 6 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail for Deborah Robinson; no message left.\n2026 May 14 - Reached voicemail/answering system; contact said \"You've reached Deborah Robinson.\"\n2026 May 19 reached voicemail for Deborah Robinson\n2026 May 19 reached voicemail for Deborah Robinson\n2026 May 21 reached voicemail for Deborah Robinson",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:03] Added to queue. Total in queue: 10
[2026-05-21 11:52:03] Webhook received: Contact ID 10620
[2026-05-21 11:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15879694110",
    "retell_llm_dynamic_variables": {
        "first_name": "Bharatha",
        "last_name": "Rallage",
        "full_name": "Bharatha Rallage",
        "contact_id": "10620",
        "email": "drbharathacan@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "17 March 2025 Survey completed - he wants to renew - sending e-mail\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no contact\n2026 May 19 reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:03] Added to queue. Total in queue: 11
[2026-05-21 11:52:03] Webhook received: Contact ID 42826
[2026-05-21 11:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804283210",
    "retell_llm_dynamic_variables": {
        "first_name": "Sonia",
        "last_name": "Bonilla",
        "full_name": "Sonia Bonilla",
        "contact_id": "42826",
        "email": "sbarahona1@hotmail.com",
        "orgname": "Edmonton Region Child Care Association",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - reached voicemail/greeting; no human answered\n2026 May 14 - Reached voicemail at start of call, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:03] Added to queue. Total in queue: 12
[2026-05-21 11:52:04] Webhook received: Contact ID 43742
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032812667",
    "retell_llm_dynamic_variables": {
        "first_name": "Andrea",
        "last_name": "Baron",
        "full_name": "Andrea Baron",
        "contact_id": "43742",
        "email": "andrea.ruiz.baron@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached Andrea's mom, no callback date/time provided\n2026 May 14 - Reached voicemail; contact asked agent to leave a message and will call back.\n2026 May 14 - Reached voicemail; gatekeeper Aura asked to leave a message\n2026 May 19 reached voicemail, message left for callback\n2026 May 19 call reached voicemail, message left for Andrea\n2026 May 21 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 13
[2026-05-21 11:52:04] Webhook received: Contact ID 38980
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809154312",
    "retell_llm_dynamic_variables": {
        "first_name": "Courtney",
        "last_name": "McDorman",
        "full_name": "Courtney McDorman",
        "contact_id": "38980",
        "email": "cmcdorman86@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Survey completed She is no longer payroll. She said that the it was not challenging to participate in event it was just the cost.\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 12 voicemail reached, message left for Courtney McDorman\n2026 May 14 - Reached voicemail; message prompt heard.\n2026 May 14 - Reached voicemail for Courtney; offered to leave message - no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail, no message left\n2026 May 21 call reached voicemail, message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 14
[2026-05-21 11:52:04] Webhook received: Contact ID 11279
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12508933073",
    "retell_llm_dynamic_variables": {
        "first_name": "Cynthia",
        "last_name": "Latimer",
        "full_name": "Cynthia Latimer",
        "contact_id": "11279",
        "email": "cylatimer@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 12 call answered by Cindy, not Cynthia\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no human interaction\n2026 May 14 - Reached voicemail; no live contact.\n2026 May 19 call reached voicemail, contact identified as Cindy\n2026 May 19 voicemail reached, no contact made\n2026 May 21 call answered by Cindy, not Cynthia, call ended quickly",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 15
[2026-05-21 11:52:04] Webhook received: Contact ID 44244
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804595982",
    "retell_llm_dynamic_variables": {
        "first_name": "Karen",
        "last_name": "Stolarchuk",
        "full_name": "Karen Stolarchuk",
        "contact_id": "44244",
        "email": "karen.stolarchuk@dhl.com",
        "orgname": "Connect Logistics Services",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026-05-14 invalid phone destination, phone: +17804584538\n2026 May 14 - Reached voicemail/answering system; no contact made\n2026-05-19 invalid phone destination, phone: +17804584538\n2026 May 19 call reached voicemail after brief greeting\n2026-05-21 invalid phone destination, phone: +17804584538",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 16
[2026-05-21 11:52:04] Webhook received: Contact ID 42794
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032843560",
    "retell_llm_dynamic_variables": {
        "first_name": "Laura",
        "last_name": "Dyck",
        "full_name": "Laura Dyck",
        "contact_id": "42794",
        "email": "lldyck@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail; no message left.\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 reached voicemail, no contact made\n2026-05-19 dial busy, phone:  +14032843560\n2026 May 21 call reached voicemail, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 17
[2026-05-21 11:52:04] Webhook received: Contact ID 39352
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034753057",
    "retell_llm_dynamic_variables": {
        "first_name": "Jennifer",
        "last_name": "Neef",
        "full_name": "Jennifer Neef",
        "contact_id": "39352",
        "email": "jen.neef@web.de",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nLN / 01 October 2025 No one by that name\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail for Ronnie Fenrick and Jennifer Neve; no live contact.\n2026 May 19 reached voicemail, no contact made\n2026 May 19 reached voicemail - contact identified as Ronnie Fenrich and Jennifer E.\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2024-07-03",
        "corp_cancel_date": "",
        "paid_thru": "2024-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-07-03",
        "the_withdrawal_duration": "1 year and 10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 18
[2026-05-21 11:52:04] Webhook received: Contact ID 40264
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14035963949",
    "retell_llm_dynamic_variables": {
        "first_name": "Erika",
        "last_name": "Skalozub",
        "full_name": "Erika Skalozub",
        "contact_id": "40264",
        "email": "erikaskalozub@hotmail.com",
        "orgname": "Traders Tec-Systems Controls Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail, no live contact\n2026 May 14 - Gatekeeper answered, asked to hold for Erika\n2026 May 19 call reached voicemail.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 19
[2026-05-21 11:52:04] Webhook received: Contact ID 41875
[2026-05-21 11:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034677598",
    "retell_llm_dynamic_variables": {
        "first_name": "Alice",
        "last_name": "Griffiths",
        "full_name": "Alice Griffiths",
        "contact_id": "41875",
        "email": "aliceg1967@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:04] Added to queue. Total in queue: 20
[2026-05-21 11:52:05] Webhook received: Contact ID 40971
[2026-05-21 11:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875794260",
    "retell_llm_dynamic_variables": {
        "first_name": "Crystal",
        "last_name": "Geddes",
        "full_name": "Crystal Geddes",
        "contact_id": "40971",
        "email": "geddesc@telus.net",
        "orgname": "YouRhere Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 18 2025 vm\n2026 May 14 - Reached voicemail for Crystal Geddes; no message left\n2026 May 14 - Reached voicemail/automated system; no human contact.\n2026 May 19 call reached voicemail, office closed for statutory holiday\n2026 May 19 call reached voicemail, no human answer\n2026 May 21 call reached voicemail of Crystal Geddes, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-06-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-06-03",
        "the_withdrawal_duration": "11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:05] Added to queue. Total in queue: 21
[2026-05-21 11:52:05] Webhook received: Contact ID 43700
[2026-05-21 11:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802130415",
    "retell_llm_dynamic_variables": {
        "first_name": "Jody",
        "last_name": "Tomanek",
        "full_name": "Jody Tomanek",
        "contact_id": "43700",
        "email": "jodytomanek@gmail.com",
        "orgname": "Athabasca University",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 20 2025 Asked to be call later\r\nLN Oct 20 2025 called back vm\n2026 May 14 - Reached voicemail for Jody Chmanik; no message left\n2026 May 14 - Reached voicemail; left message requested.\n2026 May 19 reached voicemail of Jody Chmanek at Athabasca University\n2026 May 19 voicemail reached, message left for Jody\n2026 May 21 call reached voicemail of Jody Chmanek at Athabasca University",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:05] Added to queue. Total in queue: 22
[2026-05-21 11:52:05] Webhook received: Contact ID 42748
[2026-05-21 11:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036500963",
    "retell_llm_dynamic_variables": {
        "first_name": "Christen",
        "last_name": "Laycock",
        "full_name": "Christen Laycock",
        "contact_id": "42748",
        "email": "christenl@stepperhomes.com",
        "orgname": "Stepper Custom Homes Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 Not in service\n2026-05-12 invalid phone destination, phone: +14036951152\n2026 May 12 call reached voicemail, no contact made\n2026-05-14 invalid phone destination, phone: +14036951152\n2026 May 14 - reached voicemail; no human answered\n2026-05-19 invalid phone destination, phone: +14036951152\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +14036951152",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:09-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:05] Webhook received: Contact ID 10953
[2026-05-21 11:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17807165612",
    "retell_llm_dynamic_variables": {
        "first_name": "Marilou",
        "last_name": "Monta-Santos",
        "full_name": "Marilou Monta-Santos",
        "contact_id": "10953",
        "email": "loufelmont@yahoo.com",
        "orgname": "Tim Hortons",
        "member_type": "PRO",
        "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM  APr 7 2025 vm  Apr 10 2025 vm\r\nMay 5 2025 vm  Aug 6 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 14 - Reached voicemail; no answer\n2026 May 14 - Reached voicemail; left message\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:05] Added to queue. Total in queue: 23
[2026-05-21 11:52:05] Added to queue. Total in queue: 24
[2026-05-21 11:52:06] Webhook received: Contact ID 49189
[2026-05-21 11:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802454417",
    "retell_llm_dynamic_variables": {
        "first_name": "Marlene",
        "last_name": "Peffer",
        "full_name": "Marlene Peffer",
        "contact_id": "49189",
        "email": "mpettersen25@gmail.com",
        "orgname": "Ingamo Hall Friendship Centre",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "NT",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:06] Added to queue. Total in queue: 25
[2026-05-21 11:52:06] Webhook received: Contact ID 44114
[2026-05-21 11:52:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033810606",
    "retell_llm_dynamic_variables": {
        "first_name": "Elisabeth",
        "last_name": "Fuller",
        "full_name": "Elisabeth Fuller",
        "contact_id": "44114",
        "email": "bgieske@telus.net",
        "orgname": "BF Bookkeeping",
        "member_type": "PRO",
        "bloc_notes_ac": "LNC Nov 12 2025 vm\n2026 May 12 voicemail reached, no human contact\n2026-05-12 Dial no answer, phone: +14033810606\n2026 May 14 - Reached voicemail (Betty at 3829467).\n2026-05-14 Dial no answer, phone: +14033810606\n2026 May 19 reached voicemail for Betty, no contact with Elisabeth\n2026-05-19 Dial no answer, phone: +14033810606\n2026 May 21 reached voicemail for Betty at 3829467, no message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:01-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:52:06] Added to queue. Total in queue: 26
[2026-05-21 11:57:04] Webhook received: Contact ID 41853
[2026-05-21 11:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802670954",
    "retell_llm_dynamic_variables": {
        "first_name": "Daniela",
        "last_name": "Smith",
        "full_name": "Daniela Smith",
        "contact_id": "41853",
        "email": "dana_cristea@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no human interaction\n2026 May 14 - Reached voicemail; no human answer.\n2026 May 14 - reached voicemail; no message left\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:12-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:57:04] Added to queue. Total in queue: 3
[2026-05-21 11:57:04] Webhook received: Contact ID 47473
[2026-05-21 11:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034931170",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Rickert",
        "full_name": "Amanda Rickert",
        "contact_id": "47473",
        "email": "arickert@landmarkcinemas.com",
        "orgname": "Amanda Rickert",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached Landmark Cinema voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail at Landmark Cinema; no human answered\n2026 May 14 - reached voicemail, no message left\n2026 May 19 call reached voicemail at Landmark Cinema head office, no human answered.\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached Shannon at reception, requested Amanda Rickert, call transferred to voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:08-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:57:04] Added to queue. Total in queue: 4
[2026-05-21 11:57:04] Webhook received: Contact ID 43421
[2026-05-21 11:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14035282138",
    "retell_llm_dynamic_variables": {
        "first_name": "Brandy",
        "last_name": "Mulder",
        "full_name": "Brandy Mulder",
        "contact_id": "43421",
        "email": "dbmulder@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 no answer\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-12 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-14 Dial no answer, phone: +14035282138\n2026-05-19 Dial no answer, phone: +14035282138\n2026-05-19 Dial no answer, phone: +14035282138\n2026-05-21 Dial no answer, phone: +14035282138",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:57:04] Added to queue. Total in queue: 5
[2026-05-21 11:57:04] Webhook received: Contact ID 41848
[2026-05-21 11:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875795726",
    "retell_llm_dynamic_variables": {
        "first_name": "Ginette",
        "last_name": "McGinn",
        "full_name": "Ginette McGinn",
        "contact_id": "41848",
        "email": "ginettenmcginn@gmail.com",
        "orgname": "Tanners Holdings Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm Dave\n2026 May 14 - Reached voicemail: Dave Larson; no live contact\n2026 May 14 - Confirmed contact as Ginette; scheduled callback for 2026-05-16 14:00; email ginettenmcginn@gmail.com; contact id 41848\n2026 May 16 call reached voicemail\n2026 May 19 call reached voicemail for Dave Larson\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail answered by Dave Larson",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:57:04] Added to queue. Total in queue: 6
[2026-05-21 11:57:04] Webhook received: Contact ID 44556
[2026-05-21 11:57:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036477865",
    "retell_llm_dynamic_variables": {
        "first_name": "Carol",
        "last_name": "Swanson",
        "full_name": "Carol Swanson",
        "contact_id": "44556",
        "email": "carolswan639@gmail.com",
        "orgname": "Holy Spirit Catholic School Division",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; call forwarded message\n2026 May 14 - Reached voicemail, call disconnected - no NPI# provided\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:57:04] Added to queue. Total in queue: 7
[2026-05-21 11:57:05] Webhook received: Contact ID 38957
[2026-05-21 11:57:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14036381889",
    "retell_llm_dynamic_variables": {
        "first_name": "Amy",
        "last_name": "Barker",
        "full_name": "Amy Barker",
        "contact_id": "38957",
        "email": "amyhelean@gmail.com",
        "orgname": "Kelmar Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail at Kalbar Limited, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached gatekeeper for Kalmar Limited; asked for Amy; office hours 8AM-4PM; voicemail/disconnected\n2026 May 14 - reached voicemail; no human contact\n2026 May 19 reached voicemail at Telmar Limited\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail at Telmar Limited, no contact with Amy.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2023-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2022-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-01-05",
        "the_withdrawal_duration": "3 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 11:57:05] Added to queue. Total in queue: 8
[2026-05-21 12:32:01] Webhook received: Contact ID 42824
[2026-05-21 12:32:01] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802005639",
    "retell_llm_dynamic_variables": {
        "first_name": "Reaz",
        "last_name": "Ahmed",
        "full_name": "Reaz Ahmed",
        "contact_id": "42824",
        "email": "reazbill@hotmail.com",
        "orgname": "Trusted Acc & Tax Services",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail for Reaz Ahmed; left greeting; no NPI# provided\n2026 May 14 - Reached voicemail for Reaz; left message\n2026 May 19 contact scheduled callback for 2026-05-21 12:00 - NPI# not provided",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-19T11:42:02-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:01] Added to queue. Total in queue: 2
[2026-05-21 12:32:07] Webhook received: Contact ID 42715
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042196632",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Chinack",
        "full_name": "Connie Chinack",
        "contact_id": "42715",
        "email": "conniechinack@gmail.com",
        "orgname": "WorkSafeBC",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail immediately\n2026 May 19 call reached voicemail immediately",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:07-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 3
[2026-05-21 12:32:07] Webhook received: Contact ID 41825
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16044923299",
    "retell_llm_dynamic_variables": {
        "first_name": "Qun",
        "last_name": "Zheng",
        "full_name": "Qun Zheng",
        "contact_id": "41825",
        "email": "juliazheng2000@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:07-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 4
[2026-05-21 12:32:07] Webhook received: Contact ID 38833
[2026-05-21 12:32:07] Webhook received: Contact ID 41862
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042197520",
    "retell_llm_dynamic_variables": {
        "first_name": "Yi",
        "last_name": "Yuan",
        "full_name": "Yi Yuan",
        "contact_id": "41862",
        "email": "carina.yiyuan@gmail.com",
        "orgname": "Bird Construction",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service\n2026 May 14 - reached voicemail; no human spoke\n2026 May 14 - Contact asked to send email and scheduled callback for 6 PM today. NPI# not provided.\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:07-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 5
[2026-05-21 12:32:07] Webhook received: Contact ID 30282
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16045377642",
    "retell_llm_dynamic_variables": {
        "first_name": "Dayna",
        "last_name": "Cour",
        "full_name": "Dayna Cour",
        "contact_id": "30282",
        "email": "dayna1075@gmail.com",
        "orgname": "K.J. Wolfe & Associates Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "May 28 2025 Dayna is no longer with the company, She is retired.\n2026 May 12 call reached Kelly, not Dayna, voicemail likely\n2026 May 12 reached voicemail with call control, no live contact\n2026 May 14 - reached voicemail at KJ Wilson and Associates; no message left\n2026 May 14 - reached voicemail/answering service; contact identified as Dana\n2026 May 19 call answered by Kelly, not Dayna, went to voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2023-02-10",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-02-10",
        "the_withdrawal_duration": "3 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 6
[2026-05-21 12:32:07] Webhook received: Contact ID 37872
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046921257",
    "retell_llm_dynamic_variables": {
        "first_name": "Natasha",
        "last_name": "Smyth",
        "full_name": "Natasha Smyth",
        "contact_id": "37872",
        "email": "billing@alfcentral.com",
        "orgname": "ALF Software Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 16 2025 Number not in service\n2026-05-12 Dial no answer, phone: +16046921257\n2026 May 12 call reached voicemail, no conversation.\n2026-05-14 Dial no answer, phone: +16046921257\n2026 May 14 - reached voicemail; no contact\n2026-05-19 invalid phone destination, phone: +16046921257\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-11-28",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-28",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 7
[2026-05-21 12:32:07] Webhook received: Contact ID 44238
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042305035",
    "retell_llm_dynamic_variables": {
        "first_name": "Bonnie-Lynn",
        "last_name": "Holter",
        "full_name": "Bonnie-Lynn Holter",
        "contact_id": "44238",
        "email": "blyn_holter@hotmail.com",
        "orgname": "Venturis Capital Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left.\n2026 May 14 - Reached Renee who answered; asked for Bonnie-Lynn; call disconnected - no NPI# provided\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 8
[2026-05-21 12:32:07] Webhook received: Contact ID 46869
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046034174",
    "retell_llm_dynamic_variables": {
        "first_name": "Linda",
        "last_name": "Hodson",
        "full_name": "Linda Hodson",
        "contact_id": "46869",
        "email": "linda.hodson@telus.net",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; Linda unavailable\n2026 May 14 - Reached voicemail; asked to leave name and number\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact available",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 9
[2026-05-21 12:32:07] Webhook received: Contact ID 46900
[2026-05-21 12:32:07] Webhook received: Contact ID 39332
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042559290",
    "retell_llm_dynamic_variables": {
        "first_name": "Vishal",
        "last_name": "Khurana",
        "full_name": "Vishal Khurana",
        "contact_id": "39332",
        "email": "khuranavishaal@gmail.com",
        "orgname": "Reel Curtains & Slipcovers Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nSept 8 2025 vm\n2026-05-14 dial busy, phone:  +16042559290\n2026 May 14 - Reached voicemail; no message left\n2026-05-19 dial busy, phone:  +16042559290\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 10
[2026-05-21 12:32:07] Webhook received: Contact ID 47819
[2026-05-21 12:32:07] Webhook received: Contact ID 47369
[2026-05-21 12:32:07] Webhook received: Contact ID 40666
[2026-05-21 12:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12368081633",
    "retell_llm_dynamic_variables": {
        "first_name": "Lucas",
        "last_name": "Chung",
        "full_name": "Lucas Chung",
        "contact_id": "40666",
        "email": "lcschung@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail of +1 236-808-163; no human answer\n2026 May 14 - Reached voicemail for +1 236-808-1633; no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:07] Added to queue. Total in queue: 11
[2026-05-21 12:32:07] Webhook received: Contact ID 46900
[2026-05-21 12:32:08] Webhook received: Contact ID 47006
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049461776",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Kinneard",
        "full_name": "Amanda Kinneard",
        "contact_id": "47006",
        "email": "cavylady@gmail.com",
        "orgname": "Delta View Farms Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 reached voicemail of Delta View Farms\n2026 May 12 reached voicemail, left message\n2026 May 14 - Reached Delta View Farm voicemail; no human answered.\n2026 May 14 - Reached voicemail (Kevin, Amanda, and Tim).\n2026 May 19 reached voicemail at Delta View Farm\n2026 May 19 voicemail reached, message left for Amanda",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 12
[2026-05-21 12:32:08] Webhook received: Contact ID 31028
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17787009163",
    "retell_llm_dynamic_variables": {
        "first_name": "Jessica",
        "last_name": "Beitz",
        "full_name": "Jessica Beitz",
        "contact_id": "31028",
        "email": "jmlb29@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - reached voicemail/gatekeeper; contact said they can't answer now.\n2026 May 14 - Reached voicemail; contact requested message be left.\n2026 May 19 call reached voicemail, no conversation\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 13
[2026-05-21 12:32:08] Webhook received: Contact ID 43773
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042567533",
    "retell_llm_dynamic_variables": {
        "first_name": "Jun",
        "last_name": "See",
        "full_name": "Jun See",
        "contact_id": "43773",
        "email": "elizabethsee22@gmail.com",
        "orgname": "BGC Engineering Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Webhook received: Contact ID 39869
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17784108005",
    "retell_llm_dynamic_variables": {
        "first_name": "Gabrielle",
        "last_name": "Lee",
        "full_name": "Gabrielle Lee",
        "contact_id": "39869",
        "email": "gabrielle.lee@bci.ca",
        "orgname": "BCI",
        "member_type": "PRO",
        "bloc_notes_ac": "Julky 2 2025 nmber not in service\n2026-05-12 invalid phone destination, phone: +17784108005\n2026 May 12 - Reached voicemail; contact said 'It's Gabrielle' and asked to leave a message.\n2026-05-14 invalid phone destination, phone: +17784108005\n2026 May 14 - reached voicemail; contact said 'Leave me a message.'\n2026-05-19 invalid phone destination, phone: +17784108005\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 14
[2026-05-21 12:32:08] Added to queue. Total in queue: 15
[2026-05-21 12:32:08] Webhook received: Contact ID 38122
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12502141971",
    "retell_llm_dynamic_variables": {
        "first_name": "Christie",
        "last_name": "Sheehan",
        "full_name": "Christie Sheehan",
        "contact_id": "38122",
        "email": "christiebeck220@gmail.com",
        "orgname": "Seasons Health Therapies",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 There is no one by the name Christie at first number, 2nd number vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; no contact made\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 16
[2026-05-21 12:32:08] Webhook received: Contact ID 37865
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16045927839",
    "retell_llm_dynamic_variables": {
        "first_name": "Chris",
        "last_name": "Hsiang",
        "full_name": "Chris Hsiang",
        "contact_id": "37865",
        "email": "chrishsiang@gmail.com",
        "orgname": "FortisBC Energy Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 16 2025 vm\r\nSept 3 2025 vm\n2026 May 12 call reached voicemail at Energy Solutions\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail/automated message: contact unavailable to take call\n2026 May 14 - Reached voicemail on Chris's cell phone; no message left\n2026 May 19 reached voicemail for Christopher Shaw\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 17
[2026-05-21 12:32:08] Webhook received: Contact ID 41836
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046535503",
    "retell_llm_dynamic_variables": {
        "first_name": "Yung",
        "last_name": "Lee",
        "full_name": "Yung Lee",
        "contact_id": "41836",
        "email": "jasmine_lee2@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 - Reached voicemail; no human contact.\n2026 May 12 - Reached voicemail, no human answer\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; call forwarded message.\n2026 May 19 call reached voicemail answered by Jasmine Lee\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 18
[2026-05-21 12:32:08] Webhook received: Contact ID 31007
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17786881098",
    "retell_llm_dynamic_variables": {
        "first_name": "Dustin",
        "last_name": "Yong",
        "full_name": "Dustin Yong",
        "contact_id": "31007",
        "email": "dustinyong@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 Number disconnected\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call went to voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left.\n2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail immediately, no contact made\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 19
[2026-05-21 12:32:08] Webhook received: Contact ID 39784
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16044987058",
    "retell_llm_dynamic_variables": {
        "first_name": "Alma",
        "last_name": "Domondon",
        "full_name": "Alma Domondon",
        "contact_id": "39784",
        "email": "acdomondon@yahoo.com",
        "orgname": "Coal Prints Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 Busy call back another time.\r\nJuly 2 2025 She said still not a good time call back another day in the afternoon their time.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached at Coldprints and Science, no live contact.\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Contact (Alma Domondon) agreed to callback in afternoon; scheduled 2026-05-14 13:00. NPI email on file acdomondon@yahoo.com\n2026 May 14 - Reached voicemail/automated weekend message for Coldprints and Science; no contact with Alma.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail at Coldprints and Science, no human answered",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 20
[2026-05-21 12:32:08] Webhook received: Contact ID 40983
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12502158846",
    "retell_llm_dynamic_variables": {
        "first_name": "Sharon",
        "last_name": "Keillor",
        "full_name": "Sharon Keillor",
        "contact_id": "40983",
        "email": "keillor_bs@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 14 - Reached voicemail for Sharon Keeler at Viking Refrigeration\n2026 May 14 - Reached voicemail for Sharon Keeler at Viking Refrigeration; no live contact\n2026 May 19 reached voicemail for Sharon Keeler at Viking Refrigeration\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-06-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-06-03",
        "the_withdrawal_duration": "11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 21
[2026-05-21 12:32:08] Webhook received: Contact ID 42715
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042196632",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Chinack",
        "full_name": "Connie Chinack",
        "contact_id": "42715",
        "email": "conniechinack@gmail.com",
        "orgname": "WorkSafeBC",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail immediately\n2026 May 19 call reached voicemail immediately",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 22
[2026-05-21 12:32:08] Webhook received: Contact ID 33509
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12503385971",
    "retell_llm_dynamic_variables": {
        "first_name": "Marie",
        "last_name": "Jacobson",
        "full_name": "Marie Jacobson",
        "contact_id": "33509",
        "email": "fullmoonbookkeeping@gmail.com",
        "orgname": "City of Courtenay",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 12 call reached voicemail\n2026 May 12 call reached voicemail, no conversation.\n2026 May 14 - Reached voicemail/answering system: \"You've reached the ticket then.\"\n2026 May 14 - Reached voicemail/greeting 'You've reached the Dickerson' - no contact.\n2026 May 19 call reached voicemail - no conversation\n2026 May 19 reached voicemail for Dickinson, no contact with Marie.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 23
[2026-05-21 12:32:08] Webhook received: Contact ID 10980
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17783865738",
    "retell_llm_dynamic_variables": {
        "first_name": "Ivan",
        "last_name": "Tu",
        "full_name": "Ivan Tu",
        "contact_id": "10980",
        "email": "22tu22@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n29 April 2025 VM\r\n04 September 2025 VM\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no conversation\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - short call, voicemail reached\n2026 May 14 - reached voicemail; contact said unable to take call.\n2026 May 19 reached voicemail, no conversation.\n2026 May 19 call reached voicemail after brief interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 24
[2026-05-21 12:32:08] Webhook received: Contact ID 30282
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16045377642",
    "retell_llm_dynamic_variables": {
        "first_name": "Dayna",
        "last_name": "Cour",
        "full_name": "Dayna Cour",
        "contact_id": "30282",
        "email": "dayna1075@gmail.com",
        "orgname": "K.J. Wolfe & Associates Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "May 28 2025 Dayna is no longer with the company, She is retired.\n2026 May 12 call reached Kelly, not Dayna, voicemail likely\n2026 May 12 reached voicemail with call control, no live contact\n2026 May 14 - reached voicemail at KJ Wilson and Associates; no message left\n2026 May 14 - reached voicemail/answering service; contact identified as Dana\n2026 May 19 call answered by Kelly, not Dayna, went to voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2023-02-10",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-02-10",
        "the_withdrawal_duration": "3 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 25
[2026-05-21 12:32:08] Webhook received: Contact ID 40146
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16048754111",
    "retell_llm_dynamic_variables": {
        "first_name": "Elena",
        "last_name": "Poyuchenko",
        "full_name": "Elena Poyuchenko",
        "contact_id": "40146",
        "email": "elena.poyuchenko@vch.ca",
        "orgname": "Vancouver Coastal Health",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail for Elena Poyachenko at Vancouver General Hospital\n2026 May 12 call reached voicemail\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 voicemail reached, no human interaction\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "22041",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 26
[2026-05-21 12:32:08] Webhook received: Contact ID 9943
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046686000",
    "retell_llm_dynamic_variables": {
        "first_name": "Sau",
        "last_name": "Suen",
        "full_name": "Sau Suen",
        "contact_id": "9943",
        "email": "cherrytot@gmail.com",
        "orgname": "Richmond School District",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm Cherry ?\r\nMar 25 2025 She refused because she said is more in finance than payroll.\n2026 May 12 contact at Richmond School Board did not confirm Sau Suen's availability; advised to email human.resources@sd38.bc.ca for follow-up.\n2026 May 14 - reached administration voicemail; no live contact\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 reached voicemail at Richmond School Board\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 27
[2026-05-21 12:32:08] Webhook received: Contact ID 43787
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789286758",
    "retell_llm_dynamic_variables": {
        "first_name": "Miao",
        "last_name": "Chen",
        "full_name": "Miao Chen",
        "contact_id": "43787",
        "email": "jackyconnie2020@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 - Reached voicemail; no message left.\n2026 May 14 - Reached voicemail; no message left.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 28
[2026-05-21 12:32:08] Webhook received: Contact ID 39427
[2026-05-21 12:32:08] Webhook received: Contact ID 39222
[2026-05-21 12:32:08] Webhook received: Contact ID 10756
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042768644",
    "retell_llm_dynamic_variables": {
        "first_name": "Ema",
        "last_name": "Shahrin",
        "full_name": "Ema Shahrin",
        "contact_id": "10756",
        "email": "ema_shahrin@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "17 March 2025 Not in payroll\n2026 May 12 call reached a person who is not Ema, asked for callback time\n2026 May 14 - Reached voicemail/answering machine, no human response\n2026 May 14 - voicemail reached, no message left\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 29
[2026-05-21 12:32:08] Webhook received: Contact ID 43410
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12507976335",
    "retell_llm_dynamic_variables": {
        "first_name": "Delia",
        "last_name": "Wong",
        "full_name": "Delia Wong",
        "contact_id": "43410",
        "email": "deliawong2312@gmail.com",
        "orgname": "Tojeto Enterprise Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no conversation with Delia\n2026 May 14 - Reached Dina, asked for Delia; call ended shortly after.\n2026 May 19 reached voicemail for Delia at Appliance Repair Nanaimo\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 30
[2026-05-21 12:32:08] Webhook received: Contact ID 9943
[2026-05-21 12:32:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046686000",
    "retell_llm_dynamic_variables": {
        "first_name": "Sau",
        "last_name": "Suen",
        "full_name": "Sau Suen",
        "contact_id": "9943",
        "email": "cherrytot@gmail.com",
        "orgname": "Richmond School District",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm Cherry ?\r\nMar 25 2025 She refused because she said is more in finance than payroll.\n2026 May 12 contact at Richmond School Board did not confirm Sau Suen's availability; advised to email human.resources@sd38.bc.ca for follow-up.\n2026 May 14 - reached administration voicemail; no live contact\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 reached voicemail at Richmond School Board\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:08] Added to queue. Total in queue: 31
[2026-05-21 12:32:09] Webhook received: Contact ID 47006
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049461776",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Kinneard",
        "full_name": "Amanda Kinneard",
        "contact_id": "47006",
        "email": "cavylady@gmail.com",
        "orgname": "Delta View Farms Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 reached voicemail of Delta View Farms\n2026 May 12 reached voicemail, left message\n2026 May 14 - Reached Delta View Farm voicemail; no human answered.\n2026 May 14 - Reached voicemail (Kevin, Amanda, and Tim).\n2026 May 19 reached voicemail at Delta View Farm\n2026 May 19 voicemail reached, message left for Amanda",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 32
[2026-05-21 12:32:09] Webhook received: Contact ID 37986
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049136328",
    "retell_llm_dynamic_variables": {
        "first_name": "Janice",
        "last_name": "Ulovec",
        "full_name": "Janice Ulovec",
        "contact_id": "37986",
        "email": "jana22@gmail.com",
        "orgname": "Capilano Golf & Country Club",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 vm\n2026 May 12 - Reached Caplano Golf Shop; receptionist Jordan unsure if Janice Ulovec still works there; call ended before locating contact.\n2026 May 14 - Reached gatekeeper/voicemail at Capilano; asked for Janice\n2026 May 14 - Reached voicemail/gatekeeper for Janice Ulovec; asked to leave message.\n2026 May 19 voicemail reached, answered by Jordan associate golf professional at Capilano\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 33
[2026-05-21 12:32:09] Webhook received: Contact ID 39919
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046282782",
    "retell_llm_dynamic_variables": {
        "first_name": "Gigi",
        "last_name": "Mercado",
        "full_name": "Gigi Mercado",
        "contact_id": "39919",
        "email": "gigim.vancouver@gmail.com",
        "orgname": "Alexander Holburn Beaudin",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\r\n24 September 2025 VM\n2026 May 12 - Reached voicemail for Gigi Merkai, no message left\n2026 May 12 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail; no live contact.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 34
[2026-05-21 12:32:09] Webhook received: Contact ID 48744
[2026-05-21 12:32:09] Webhook received: Contact ID 43769
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047006997",
    "retell_llm_dynamic_variables": {
        "first_name": "Ekaterina",
        "last_name": "Fetkevich",
        "full_name": "Ekaterina Fetkevich",
        "contact_id": "43769",
        "email": "efetkevich@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; no live contact\n2026 May 14 - Reached voicemail; greeting: \"You've reached Kate.\"\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 35
[2026-05-21 12:32:09] Webhook received: Contact ID 47448
[2026-05-21 12:32:09] Webhook received: Contact ID 39944
[2026-05-21 12:32:09] Webhook received: Contact ID 39780
[2026-05-21 12:32:09] Webhook received: Contact ID 9681
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042270606",
    "retell_llm_dynamic_variables": {
        "first_name": "Man",
        "last_name": "Zhu",
        "full_name": "Man Zhu",
        "contact_id": "9681",
        "email": "jenniferzhu716@gmail.com",
        "orgname": "Jayland Naturals Canada Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 13 2025 vm  Mar 25 2025 vm\r\nMar 27 2025 vm  Mar 31 2025 wrong number\n2026 May 14 - Reached Sam Pets automated menu, pressed 1 for customer support; no human answered, call ended by user hangup\n2026 May 19 call reached voicemail, no live contact\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2023-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 36
[2026-05-21 12:32:09] Webhook received: Contact ID 44562
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17783200813",
    "retell_llm_dynamic_variables": {
        "first_name": "Hui",
        "last_name": "Zhao",
        "full_name": "Hui Zhao",
        "contact_id": "44562",
        "email": "18101192859@163.com",
        "orgname": "Sungiven Foods",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service.\n2026 May 14 - Reached uninitialized voicemail service; no human contact.\n2026 May 14 - Call reached voicemail/forwarding, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 37
[2026-05-21 12:32:09] Webhook received: Contact ID 40338
[2026-05-21 12:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042768481",
    "retell_llm_dynamic_variables": {
        "first_name": "Dan",
        "last_name": "Xiong",
        "full_name": "Dan Xiong",
        "contact_id": "40338",
        "email": "anniexiong1314@hotmail.com",
        "orgname": "Arctic Stone Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "Dan no longer works there. There is only one person in charge of payroll, but she is on vacation until July 11. We need to call back after July 11.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no message left.\n2026 May 19 voicemail reached, mailbox full, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:09] Added to queue. Total in queue: 38
[2026-05-21 12:32:10] Webhook received: Contact ID 49529
[2026-05-21 12:32:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16043216134",
    "retell_llm_dynamic_variables": {
        "first_name": "Lana",
        "last_name": "Lee",
        "full_name": "Lana Lee",
        "contact_id": "49529",
        "email": "lana88@gmail.com",
        "orgname": "Faith Fellowship Baptist Church",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - brief answerer, attempted to reach Lana, no confirmation, call ended inactivity\n2026 May 19 call reached voicemail\n2026-05-19 Dial no answer, phone: +16044363008",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:10] Added to queue. Total in queue: 39
[2026-05-21 12:32:10] Webhook received: Contact ID 49458
[2026-05-21 12:32:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046733470",
    "retell_llm_dynamic_variables": {
        "first_name": "Darius",
        "last_name": "Cornea",
        "full_name": "Darius Cornea",
        "contact_id": "49458",
        "email": "decornea@gmail.com",
        "orgname": "Sony Pictures Imageworks",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-12 Dial no answer, phone: +16046733470\n2026 May 12 reached voicemail, no conversation\n2026-05-14 Dial no answer, phone: +16046733470\n2026 May 14 - Reached voicemail; no contact.\n2026-05-19 Dial no answer, phone: +16046733470\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:10] Added to queue. Total in queue: 40
[2026-05-21 12:32:10] Webhook received: Contact ID 10878
[2026-05-21 12:32:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12502280194",
    "retell_llm_dynamic_variables": {
        "first_name": "Evelyn",
        "last_name": "Parker",
        "full_name": "Evelyn Parker",
        "contact_id": "10878",
        "email": "espbooks9@gmail.com",
        "orgname": "ESP Bookkeeping Services",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 17 2025 vm\r\nMar 26 2025 vm\r\nApril 7 2025 vm\r\nApril 14 2025 vm\r\nApril 23 2025 vm\r\nMay 6 2025 vm\r\nJuly 11 2025 vm\r\nLN Sept 18 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; left no message\n2026 May 14 - Reached voicemail; left no message\n2026 May 19 call reached voicemail.\n2026 May 19 reached voicemail after contact identified as Evelyn",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:10] Added to queue. Total in queue: 41
[2026-05-21 12:32:10] Webhook received: Contact ID 43410
[2026-05-21 12:32:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12507976335",
    "retell_llm_dynamic_variables": {
        "first_name": "Delia",
        "last_name": "Wong",
        "full_name": "Delia Wong",
        "contact_id": "43410",
        "email": "deliawong2312@gmail.com",
        "orgname": "Tojeto Enterprise Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no conversation with Delia\n2026 May 14 - Reached Dina, asked for Delia; call ended shortly after.\n2026 May 19 reached voicemail for Delia at Appliance Repair Nanaimo\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:10] Added to queue. Total in queue: 42
[2026-05-21 12:32:10] Webhook received: Contact ID 48929
[2026-05-21 12:32:10] Webhook received: Contact ID 41849
[2026-05-21 12:32:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789909818",
    "retell_llm_dynamic_variables": {
        "first_name": "Yi",
        "last_name": "Gu",
        "full_name": "Yi Gu",
        "contact_id": "41849",
        "email": "elaineguyi@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026 May 14 - Call forwarded to voicemail/gatekeeper; no contact reached.\n2026 May 14 - Reached uninitialized voicemail, no message left\n2026 May 19 call reached voicemail, no contact with Yi.\n2026 May 19 call reached uninitialized voicemail service",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:10] Added to queue. Total in queue: 43
[2026-05-21 12:32:11] Webhook received: Contact ID 9162
[2026-05-21 12:32:11] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17786280317",
    "retell_llm_dynamic_variables": {
        "first_name": "Yan",
        "last_name": "Liu",
        "full_name": "Yan Liu",
        "contact_id": "9162",
        "email": "annaliuy@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "10 March 2025 VM\r\n18 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n05 May 2025 VM\r\n04 September 2025 VM\r\nLN / 06 November 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached voicemail after brief exchange\n2026 May 14 - Reached uninitialized voicemail service; no contact made\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:11] Added to queue. Total in queue: 44
[2026-05-21 12:32:11] Webhook received: Contact ID 33504
[2026-05-21 12:32:11] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16044555006",
    "retell_llm_dynamic_variables": {
        "first_name": "Amber",
        "last_name": "Moffatt",
        "full_name": "Amber Moffatt",
        "contact_id": "33504",
        "email": "amoffatt@berezan.ca",
        "orgname": "Berezan Hospitality Group",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026-05-12 Dial no answer, phone: +16045397234\n2026 May 14 - reached voicemail, no message left\n2026-05-14 Dial no answer, phone: +16045397234\n2026 May 19 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +16045397234",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:12-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:11] Added to queue. Total in queue: 45
[2026-05-21 12:32:13] Webhook received: Contact ID 44263
[2026-05-21 12:32:13] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17782412639",
    "retell_llm_dynamic_variables": {
        "first_name": "Heather",
        "last_name": "Boey",
        "full_name": "Heather Boey",
        "contact_id": "44263",
        "email": "heatherboey@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 - Call forwarded to voicemail; no contact reached\n2026 May 12 - Reached voicemail, no message left\n2026 May 14 - reached voicemail; no human contact\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:13-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:32:13] Added to queue. Total in queue: 46
[2026-05-21 12:47:02] Webhook received: Contact ID 42715
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042196632",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Chinack",
        "full_name": "Connie Chinack",
        "contact_id": "42715",
        "email": "conniechinack@gmail.com",
        "orgname": "WorkSafeBC",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail immediately\n2026 May 19 call reached voicemail immediately\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 2
[2026-05-21 12:47:02] Webhook received: Contact ID 39784
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17788690307",
    "retell_llm_dynamic_variables": {
        "first_name": "Alma",
        "last_name": "Domondon",
        "full_name": "Alma Domondon",
        "contact_id": "39784",
        "email": "acdomondon@yahoo.com",
        "orgname": "Coal Prints Inc",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 Busy call back another time.\r\nJuly 2 2025 She said still not a good time call back another day in the afternoon their time.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 voicemail reached at Coldprints and Science, no live contact.\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Contact (Alma Domondon) agreed to callback in afternoon; scheduled 2026-05-14 13:00. NPI email on file acdomondon@yahoo.com\n2026 May 14 - Reached voicemail/automated weekend message for Coldprints and Science; no contact with Alma.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail at Coldprints and Science, no human answered\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 3
[2026-05-21 12:47:02] Webhook received: Contact ID 33509
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12503385971",
    "retell_llm_dynamic_variables": {
        "first_name": "Marie",
        "last_name": "Jacobson",
        "full_name": "Marie Jacobson",
        "contact_id": "33509",
        "email": "fullmoonbookkeeping@gmail.com",
        "orgname": "City of Courtenay",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 12 call reached voicemail\n2026 May 12 call reached voicemail, no conversation.\n2026 May 14 - Reached voicemail/answering system: \"You've reached the ticket then.\"\n2026 May 14 - Reached voicemail/greeting 'You've reached the Dickerson' - no contact.\n2026 May 19 call reached voicemail - no conversation\n2026 May 19 reached voicemail for Dickinson, no contact with Marie.\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-04-02",
        "the_withdrawal_duration": "1 year and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 4
[2026-05-21 12:47:02] Webhook received: Contact ID 30282
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789944576",
    "retell_llm_dynamic_variables": {
        "first_name": "Dayna",
        "last_name": "Cour",
        "full_name": "Dayna Cour",
        "contact_id": "30282",
        "email": "dayna1075@gmail.com",
        "orgname": "K.J. Wolfe & Associates Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "May 28 2025 Dayna is no longer with the company, She is retired.\n2026 May 12 call reached Kelly, not Dayna, voicemail likely\n2026 May 12 reached voicemail with call control, no live contact\n2026 May 14 - reached voicemail at KJ Wilson and Associates; no message left\n2026 May 14 - reached voicemail/answering service; contact identified as Dana\n2026 May 19 call answered by Kelly, not Dayna, went to voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, answered by Kelly",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2023-02-10",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-02-10",
        "the_withdrawal_duration": "3 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 5
[2026-05-21 12:47:02] Webhook received: Contact ID 41862
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17788814726",
    "retell_llm_dynamic_variables": {
        "first_name": "Yi",
        "last_name": "Yuan",
        "full_name": "Yi Yuan",
        "contact_id": "41862",
        "email": "carina.yiyuan@gmail.com",
        "orgname": "Bird Construction",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service\n2026 May 14 - reached voicemail; no human spoke\n2026 May 14 - Contact asked to send email and scheduled callback for 6 PM today. NPI# not provided.\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:07-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 6
[2026-05-21 12:47:02] Webhook received: Contact ID 42824
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17802005639",
    "retell_llm_dynamic_variables": {
        "first_name": "Reaz",
        "last_name": "Ahmed",
        "full_name": "Reaz Ahmed",
        "contact_id": "42824",
        "email": "reazbill@hotmail.com",
        "orgname": "Trusted Acc & Tax Services",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 29 September 2025 VM\n2026 May 14 - Reached voicemail for Reaz Ahmed; left greeting; no NPI# provided\n2026 May 14 - Reached voicemail for Reaz; left message\n2026 May 19 contact scheduled callback for 2026-05-21 12:00 - NPI# not provided\n2026 May 21 call reached uninitialized voicemail service",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T12:32:02-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 7
[2026-05-21 12:47:02] Webhook received: Contact ID 37986
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049834381",
    "retell_llm_dynamic_variables": {
        "first_name": "Janice",
        "last_name": "Ulovec",
        "full_name": "Janice Ulovec",
        "contact_id": "37986",
        "email": "jana22@gmail.com",
        "orgname": "Capilano Golf & Country Club",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nSept 4 2025 vm\n2026 May 12 - Reached Caplano Golf Shop; receptionist Jordan unsure if Janice Ulovec still works there; call ended before locating contact.\n2026 May 14 - Reached gatekeeper/voicemail at Capilano; asked for Janice\n2026 May 14 - Reached voicemail/gatekeeper for Janice Ulovec; asked to leave message.\n2026 May 19 voicemail reached, answered by Jordan associate golf professional at Capilano\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 voicemail reached, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 8
[2026-05-21 12:47:02] Webhook received: Contact ID 46869
[2026-05-21 12:47:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049511101",
    "retell_llm_dynamic_variables": {
        "first_name": "Linda",
        "last_name": "Hodson",
        "full_name": "Linda Hodson",
        "contact_id": "46869",
        "email": "linda.hodson@telus.net",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; Linda unavailable\n2026 May 14 - Reached voicemail; asked to leave name and number\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact available\n2026 May 21 call reached voicemail after greeting",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:02] Added to queue. Total in queue: 9
[2026-05-21 12:47:03] Webhook received: Contact ID 44238
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16048330442",
    "retell_llm_dynamic_variables": {
        "first_name": "Bonnie-Lynn",
        "last_name": "Holter",
        "full_name": "Bonnie-Lynn Holter",
        "contact_id": "44238",
        "email": "blyn_holter@hotmail.com",
        "orgname": "Venturis Capital Corp.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left.\n2026 May 14 - Reached Renee who answered; asked for Bonnie-Lynn; call disconnected - no NPI# provided\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.\n2026 May 21 reached voicemail",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 41825
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16044923299",
    "retell_llm_dynamic_variables": {
        "first_name": "Qun",
        "last_name": "Zheng",
        "full_name": "Qun Zheng",
        "contact_id": "41825",
        "email": "juliazheng2000@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:07-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 37872
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17785492575",
    "retell_llm_dynamic_variables": {
        "first_name": "Natasha",
        "last_name": "Smyth",
        "full_name": "Natasha Smyth",
        "contact_id": "37872",
        "email": "billing@alfcentral.com",
        "orgname": "ALF Software Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 16 2025 Number not in service\n2026-05-12 Dial no answer, phone: +16046921257\n2026 May 12 call reached voicemail, no conversation.\n2026-05-14 Dial no answer, phone: +16046921257\n2026 May 14 - reached voicemail; no contact\n2026-05-19 invalid phone destination, phone: +16046921257\n2026 May 19 call reached voicemail\n2026-05-21 Dial no answer, phone: +16046921257",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-11-28",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-28",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 39332
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16045376189",
    "retell_llm_dynamic_variables": {
        "first_name": "Vishal",
        "last_name": "Khurana",
        "full_name": "Vishal Khurana",
        "contact_id": "39332",
        "email": "khuranavishaal@gmail.com",
        "orgname": "Reel Curtains & Slipcovers Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\r\nSept 8 2025 vm\n2026-05-14 dial busy, phone:  +16042559290\n2026 May 14 - Reached voicemail; no message left\n2026-05-19 dial busy, phone:  +16042559290\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 dial busy, phone:  +16042559290",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 31007
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17786881098",
    "retell_llm_dynamic_variables": {
        "first_name": "Dustin",
        "last_name": "Yong",
        "full_name": "Dustin Yong",
        "contact_id": "31007",
        "email": "dustinyong@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 Number disconnected\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call went to voicemail, no contact made\n2026 May 14 - Reached voicemail, no message left.\n2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail immediately, no contact made\n2026 May 19 call reached voicemail.\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 10980
[2026-05-21 12:47:03] Webhook received: Contact ID 31028
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17783865738",
    "retell_llm_dynamic_variables": {
        "first_name": "Ivan",
        "last_name": "Tu",
        "full_name": "Ivan Tu",
        "contact_id": "10980",
        "email": "22tu22@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n29 April 2025 VM\r\n04 September 2025 VM\r\nLN / 06 October 2025 VM\n2026 May 12 call reached voicemail, no conversation\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - short call, voicemail reached\n2026 May 14 - reached voicemail; contact said unable to take call.\n2026 May 19 reached voicemail, no conversation.\n2026 May 19 call reached voicemail after brief interaction\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17787009163",
    "retell_llm_dynamic_variables": {
        "first_name": "Jessica",
        "last_name": "Beitz",
        "full_name": "Jessica Beitz",
        "contact_id": "31028",
        "email": "jmlb29@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "30 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 14 - reached voicemail/gatekeeper; contact said they can't answer now.\n2026 May 14 - Reached voicemail; contact requested message be left.\n2026 May 19 call reached voicemail, no conversation\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 40983
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12502158846",
    "retell_llm_dynamic_variables": {
        "first_name": "Sharon",
        "last_name": "Keillor",
        "full_name": "Sharon Keillor",
        "contact_id": "40983",
        "email": "keillor_bs@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 14 - Reached voicemail for Sharon Keeler at Viking Refrigeration\n2026 May 14 - Reached voicemail for Sharon Keeler at Viking Refrigeration; no live contact\n2026 May 19 reached voicemail for Sharon Keeler at Viking Refrigeration\n2026 May 19 call reached voicemail\n2026 May 21 call reached voicemail for Sharon Q.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-06-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-06-03",
        "the_withdrawal_duration": "11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 43769
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047006997",
    "retell_llm_dynamic_variables": {
        "first_name": "Ekaterina",
        "last_name": "Fetkevich",
        "full_name": "Ekaterina Fetkevich",
        "contact_id": "43769",
        "email": "efetkevich@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail; no live contact\n2026 May 14 - Reached voicemail; greeting: \"You've reached Kate.\"\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human interaction",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 10756
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042768644",
    "retell_llm_dynamic_variables": {
        "first_name": "Ema",
        "last_name": "Shahrin",
        "full_name": "Ema Shahrin",
        "contact_id": "10756",
        "email": "ema_shahrin@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "17 March 2025 Not in payroll\n2026 May 12 call reached a person who is not Ema, asked for callback time\n2026 May 14 - Reached voicemail/answering machine, no human response\n2026 May 14 - voicemail reached, no message left\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 30282
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789944576",
    "retell_llm_dynamic_variables": {
        "first_name": "Dayna",
        "last_name": "Cour",
        "full_name": "Dayna Cour",
        "contact_id": "30282",
        "email": "dayna1075@gmail.com",
        "orgname": "K.J. Wolfe & Associates Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "May 28 2025 Dayna is no longer with the company, She is retired.\n2026 May 12 call reached Kelly, not Dayna, voicemail likely\n2026 May 12 reached voicemail with call control, no live contact\n2026 May 14 - reached voicemail at KJ Wilson and Associates; no message left\n2026 May 14 - reached voicemail/answering service; contact identified as Dana\n2026 May 19 call answered by Kelly, not Dayna, went to voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, answered by Kelly",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:47:02-04:00",
        "called_by": "",
        "cancel_date": "2023-02-10",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2023-02-10",
        "the_withdrawal_duration": "3 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 39869
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12508844052",
    "retell_llm_dynamic_variables": {
        "first_name": "Gabrielle",
        "last_name": "Lee",
        "full_name": "Gabrielle Lee",
        "contact_id": "39869",
        "email": "gabrielle.lee@bci.ca",
        "orgname": "BCI",
        "member_type": "PRO",
        "bloc_notes_ac": "Julky 2 2025 nmber not in service\n2026-05-12 invalid phone destination, phone: +17784108005\n2026 May 12 - Reached voicemail; contact said 'It's Gabrielle' and asked to leave a message.\n2026-05-14 invalid phone destination, phone: +17784108005\n2026 May 14 - reached voicemail; contact said 'Leave me a message.'\n2026-05-19 invalid phone destination, phone: +17784108005\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +17784108005",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:03] Webhook received: Contact ID 41836
[2026-05-21 12:47:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16046535503",
    "retell_llm_dynamic_variables": {
        "first_name": "Yung",
        "last_name": "Lee",
        "full_name": "Yung Lee",
        "contact_id": "41836",
        "email": "jasmine_lee2@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 - Reached voicemail; no human contact.\n2026 May 12 - Reached voicemail, no human answer\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; call forwarded message.\n2026 May 19 call reached voicemail answered by Jasmine Lee\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:05] Webhook received: Contact ID 40666
[2026-05-21 12:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12368081633",
    "retell_llm_dynamic_variables": {
        "first_name": "Lucas",
        "last_name": "Chung",
        "full_name": "Lucas Chung",
        "contact_id": "40666",
        "email": "lcschung@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - Reached voicemail of +1 236-808-163; no human answer\n2026 May 14 - Reached voicemail for +1 236-808-1633; no message left\n2026 May 19 reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:05] Webhook received: Contact ID 42715
[2026-05-21 12:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16042196632",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Chinack",
        "full_name": "Connie Chinack",
        "contact_id": "42715",
        "email": "conniechinack@gmail.com",
        "orgname": "WorkSafeBC",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no human answered\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no contact.\n2026 May 14 - Reached voicemail; no contact.\n2026 May 19 call reached voicemail immediately\n2026 May 19 call reached voicemail immediately\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:47:02-04:00",
        "called_by": "",
        "cancel_date": "2025-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-08-02",
        "the_withdrawal_duration": "9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:05] Webhook received: Contact ID 39919
[2026-05-21 12:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17783853778",
    "retell_llm_dynamic_variables": {
        "first_name": "Gigi",
        "last_name": "Mercado",
        "full_name": "Gigi Mercado",
        "contact_id": "39919",
        "email": "gigim.vancouver@gmail.com",
        "orgname": "Alexander Holburn Beaudin",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\r\n24 September 2025 VM\n2026 May 12 - Reached voicemail for Gigi Merkai, no message left\n2026 May 12 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail, no message left\n2026 May 14 - Reached voicemail; no live contact.\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no human answer",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:05] Webhook received: Contact ID 43773
[2026-05-21 12:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789393726",
    "retell_llm_dynamic_variables": {
        "first_name": "Jun",
        "last_name": "See",
        "full_name": "Jun See",
        "contact_id": "43773",
        "email": "elizabethsee22@gmail.com",
        "orgname": "BGC Engineering Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail.\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:06] Webhook received: Contact ID 40146
[2026-05-21 12:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16478345602",
    "retell_llm_dynamic_variables": {
        "first_name": "Elena",
        "last_name": "Poyuchenko",
        "full_name": "Elena Poyuchenko",
        "contact_id": "40146",
        "email": "elena.poyuchenko@vch.ca",
        "orgname": "Vancouver Coastal Health",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 12 call reached voicemail for Elena Poyachenko at Vancouver General Hospital\n2026 May 12 call reached voicemail\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 voicemail reached, no human interaction\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:06] Webhook received: Contact ID 47006
[2026-05-21 12:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049402166",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Kinneard",
        "full_name": "Amanda Kinneard",
        "contact_id": "47006",
        "email": "cavylady@gmail.com",
        "orgname": "Delta View Farms Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 reached voicemail of Delta View Farms\n2026 May 12 reached voicemail, left message\n2026 May 14 - Reached Delta View Farm voicemail; no human answered.\n2026 May 14 - Reached voicemail (Kevin, Amanda, and Tim).\n2026 May 19 reached voicemail at Delta View Farm\n2026 May 19 voicemail reached, message left for Amanda\n2026 May 21 reached voicemail at Delta View Farm",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:08] Webhook received: Contact ID 43410
[2026-05-21 12:47:08] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12506688381",
    "retell_llm_dynamic_variables": {
        "first_name": "Delia",
        "last_name": "Wong",
        "full_name": "Delia Wong",
        "contact_id": "43410",
        "email": "deliawong2312@gmail.com",
        "orgname": "Tojeto Enterprise Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no conversation with Delia\n2026 May 14 - Reached Dina, asked for Delia; call ended shortly after.\n2026 May 19 reached voicemail for Delia at Appliance Repair Nanaimo\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail, no contact with Delia",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:09] Added to queue. Total in queue: 10
[2026-05-21 12:47:09] Webhook received: Contact ID 47006
[2026-05-21 12:47:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049402166",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Kinneard",
        "full_name": "Amanda Kinneard",
        "contact_id": "47006",
        "email": "cavylady@gmail.com",
        "orgname": "Delta View Farms Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 reached voicemail of Delta View Farms\n2026 May 12 reached voicemail, left message\n2026 May 14 - Reached Delta View Farm voicemail; no human answered.\n2026 May 14 - Reached voicemail (Kevin, Amanda, and Tim).\n2026 May 19 reached voicemail at Delta View Farm\n2026 May 19 voicemail reached, message left for Amanda\n2026 May 21 reached voicemail at Delta View Farm",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:09] Added to queue. Total in queue: 11
[2026-05-21 12:47:09] Added to queue. Total in queue: 12
[2026-05-21 12:47:09] Webhook received: Contact ID 37865
[2026-05-21 12:47:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047638282",
    "retell_llm_dynamic_variables": {
        "first_name": "Chris",
        "last_name": "Hsiang",
        "full_name": "Chris Hsiang",
        "contact_id": "37865",
        "email": "chrishsiang@gmail.com",
        "orgname": "FortisBC Energy Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 16 2025 vm\r\nSept 3 2025 vm\n2026 May 12 call reached voicemail at Energy Solutions\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail/automated message: contact unavailable to take call\n2026 May 14 - Reached voicemail on Chris's cell phone; no message left\n2026 May 19 reached voicemail for Christopher Shaw\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail for Christopher Shung at Energy Solutions",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:09] Webhook received: Contact ID 43410
[2026-05-21 12:47:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12506688381",
    "retell_llm_dynamic_variables": {
        "first_name": "Delia",
        "last_name": "Wong",
        "full_name": "Delia Wong",
        "contact_id": "43410",
        "email": "deliawong2312@gmail.com",
        "orgname": "Tojeto Enterprise Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no conversation with Delia\n2026 May 14 - Reached Dina, asked for Delia; call ended shortly after.\n2026 May 19 reached voicemail for Delia at Appliance Repair Nanaimo\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 reached voicemail, no contact with Delia",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:47:09] Added to queue. Total in queue: 13
[2026-05-21 12:47:09] Added to queue. Total in queue: 14
[2026-05-21 12:47:09] Added to queue. Total in queue: 15
[2026-05-21 12:47:09] Added to queue. Total in queue: 16
[2026-05-21 12:47:09] Added to queue. Total in queue: 17
[2026-05-21 12:47:09] Added to queue. Total in queue: 18
[2026-05-21 12:47:09] Added to queue. Total in queue: 19
[2026-05-21 12:47:09] Added to queue. Total in queue: 20
[2026-05-21 12:47:09] Added to queue. Total in queue: 21
[2026-05-21 12:47:09] Added to queue. Total in queue: 22
[2026-05-21 12:47:09] Added to queue. Total in queue: 23
[2026-05-21 12:47:09] Added to queue. Total in queue: 24
[2026-05-21 12:47:09] Added to queue. Total in queue: 25
[2026-05-21 12:47:09] Added to queue. Total in queue: 26
[2026-05-21 12:47:09] Added to queue. Total in queue: 27
[2026-05-21 12:47:09] Added to queue. Total in queue: 28
[2026-05-21 12:47:09] Added to queue. Total in queue: 29
[2026-05-21 12:47:09] Added to queue. Total in queue: 30
[2026-05-21 12:47:09] Added to queue. Total in queue: 31
[2026-05-21 12:47:09] Added to queue. Total in queue: 32
[2026-05-21 12:52:02] Webhook received: Contact ID 44562
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17783200813",
    "retell_llm_dynamic_variables": {
        "first_name": "Hui",
        "last_name": "Zhao",
        "full_name": "Hui Zhao",
        "contact_id": "44562",
        "email": "18101192859@163.com",
        "orgname": "Sungiven Foods",
        "member_type": "PRO",
        "bloc_notes_ac": "LN / 04 December 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service.\n2026 May 14 - Reached uninitialized voicemail service; no human contact.\n2026 May 14 - Call reached voicemail/forwarding, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail not initialized by customer",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2025-12-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-12-02",
        "the_withdrawal_duration": "5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 2
[2026-05-21 12:52:02] Webhook received: Contact ID 38052
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038295553",
    "retell_llm_dynamic_variables": {
        "first_name": "Nadia",
        "last_name": "Mackenzie-Vanier",
        "full_name": "Nadia Mackenzie-Vanier",
        "contact_id": "38052",
        "email": "nadiamackenzie@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 number not in service.\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "1",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 3
[2026-05-21 12:52:02] Webhook received: Contact ID 38858
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033970928",
    "retell_llm_dynamic_variables": {
        "first_name": "Linda",
        "last_name": "Le",
        "full_name": "Linda Le",
        "contact_id": "38858",
        "email": "linda.le@outlook.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 vm\n2026 May 14 - Reached voicemail, no contact made.\n2026 May 19 voicemail reached, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 4
[2026-05-21 12:52:02] Webhook received: Contact ID 46889
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14039666983",
    "retell_llm_dynamic_variables": {
        "first_name": "Ying",
        "last_name": "Mao",
        "full_name": "Ying Mao",
        "contact_id": "46889",
        "email": "maoying2001@hotmail.com",
        "orgname": "ZN Services InC.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; message prompt: asked to record name and reason for calling\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 5
[2026-05-21 12:52:02] Webhook received: Contact ID 38051
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17809643013",
    "retell_llm_dynamic_variables": {
        "first_name": "Carlee",
        "last_name": "Tabak",
        "full_name": "Carlee Tabak",
        "contact_id": "38051",
        "email": "carleetabak@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\n2026 May 12 call reached voicemail, no human interaction\n2026 May 14 - Reached voicemail; left no message\n2026 May 19 call reached voicemail, message left for Carlee",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-01-05",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-01-05",
        "the_withdrawal_duration": "2 years and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 6
[2026-05-21 12:52:02] Webhook received: Contact ID 10878
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12502280194",
    "retell_llm_dynamic_variables": {
        "first_name": "Evelyn",
        "last_name": "Parker",
        "full_name": "Evelyn Parker",
        "contact_id": "10878",
        "email": "espbooks9@gmail.com",
        "orgname": "ESP Bookkeeping Services",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 17 2025 vm\r\nMar 26 2025 vm\r\nApril 7 2025 vm\r\nApril 14 2025 vm\r\nApril 23 2025 vm\r\nMay 6 2025 vm\r\nJuly 11 2025 vm\r\nLN Sept 18 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; left no message\n2026 May 14 - Reached voicemail; left no message\n2026 May 19 call reached voicemail.\n2026 May 19 reached voicemail after contact identified as Evelyn\n2026 May 21 reached voicemail, message left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 7
[2026-05-21 12:52:02] Webhook received: Contact ID 47398
[2026-05-21 12:52:02] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038778882",
    "retell_llm_dynamic_variables": {
        "first_name": "Susan",
        "last_name": "Loblaw",
        "full_name": "Susan Loblaw",
        "contact_id": "47398",
        "email": "loblawland@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:02] Added to queue. Total in queue: 8
[2026-05-21 12:52:03] Webhook received: Contact ID 47272
[2026-05-21 12:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875970770",
    "retell_llm_dynamic_variables": {
        "first_name": "Ann",
        "last_name": "Vachon",
        "full_name": "Ann Vachon",
        "contact_id": "47272",
        "email": "ann.vachon@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 voicemail reached for Anne Vachon, message left.\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2026-01-14",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-14",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:03] Webhook received: Contact ID 39675
[2026-05-21 12:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034086892",
    "retell_llm_dynamic_variables": {
        "first_name": "Emily",
        "last_name": "Brooksbank",
        "full_name": "Emily Brooksbank",
        "contact_id": "39675",
        "email": "emily.tc3@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 vm\n2026 May 14 - Reached voicemail/IVR; no message left\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:03] Added to queue. Total in queue: 9
[2026-05-21 12:52:03] Added to queue. Total in queue: 10
[2026-05-21 12:52:03] Webhook received: Contact ID 49187
[2026-05-21 12:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14039696146",
    "retell_llm_dynamic_variables": {
        "first_name": "Danielle",
        "last_name": "Gagnon",
        "full_name": "Danielle Gagnon",
        "contact_id": "49187",
        "email": "danielle.vanstone@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:03] Added to queue. Total in queue: 11
[2026-05-21 12:52:03] Webhook received: Contact ID 40077
[2026-05-21 12:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14035598446",
    "retell_llm_dynamic_variables": {
        "first_name": "Amy",
        "last_name": "Martin",
        "full_name": "Amy Martin",
        "contact_id": "40077",
        "email": "amymmartin07@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 call back after 3 30\n2026 May 12 contact requested callback for renewal discussion on May 15 at 10 AM MST - NPI# not provided\n2026 May 15 reached voicemail, no conversation\n2026 May 19 call reached voicemail, no contact with Amy",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:03] Added to queue. Total in queue: 12
[2026-05-21 12:52:03] Webhook received: Contact ID 46935
[2026-05-21 12:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14039381920",
    "retell_llm_dynamic_variables": {
        "first_name": "Denise",
        "last_name": "Fuller",
        "full_name": "Denise Fuller",
        "contact_id": "46935",
        "email": "d-fuller@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail; contact not available\n2026 May 19 voicemail reached, message left for Denise",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:03] Added to queue. Total in queue: 13
[2026-05-21 12:52:03] Webhook received: Contact ID 9162
[2026-05-21 12:52:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17786280317",
    "retell_llm_dynamic_variables": {
        "first_name": "Yan",
        "last_name": "Liu",
        "full_name": "Yan Liu",
        "contact_id": "9162",
        "email": "annaliuy@yahoo.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "10 March 2025 VM\r\n18 March 2025 VM\r\n31 March 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 VM\r\n05 May 2025 VM\r\n04 September 2025 VM\r\nLN / 06 November 2025 VM\n2026 May 12 call reached uninitialized voicemail, no contact made\n2026 May 12 call reached voicemail after brief exchange\n2026 May 14 - Reached uninitialized voicemail service; no contact made\n2026 May 14 - Reached voicemail; no contact made\n2026 May 19 call reached voicemail\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:03] Added to queue. Total in queue: 14
[2026-05-21 12:52:04] Webhook received: Contact ID 39904
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17806678639",
    "retell_llm_dynamic_variables": {
        "first_name": "Chandra",
        "last_name": "Beauchamp",
        "full_name": "Chandra Beauchamp",
        "contact_id": "39904",
        "email": "csunbird@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 15
[2026-05-21 12:52:04] Webhook received: Contact ID 49458
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16049706069",
    "retell_llm_dynamic_variables": {
        "first_name": "Darius",
        "last_name": "Cornea",
        "full_name": "Darius Cornea",
        "contact_id": "49458",
        "email": "decornea@gmail.com",
        "orgname": "Sony Pictures Imageworks",
        "member_type": "PRO",
        "bloc_notes_ac": "2026-05-12 Dial no answer, phone: +16046733470\n2026 May 12 reached voicemail, no conversation\n2026-05-14 Dial no answer, phone: +16046733470\n2026 May 14 - Reached voicemail; no contact.\n2026-05-19 Dial no answer, phone: +16046733470\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 Dial no answer, phone: +16046733470",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 16
[2026-05-21 12:52:04] Webhook received: Contact ID 48783
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032584439",
    "retell_llm_dynamic_variables": {
        "first_name": "Debra",
        "last_name": "Kotsibie",
        "full_name": "Debra Kotsibie",
        "contact_id": "48783",
        "email": "d.kotsibie@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 14 - Reached voicemail: 'You've reached Deborah.'\n2026 May 19 reached voicemail for Deborah and Troy, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 17
[2026-05-21 12:52:04] Webhook received: Contact ID 38956
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17806337300",
    "retell_llm_dynamic_variables": {
        "first_name": "Meenakshi",
        "last_name": "Sharma",
        "full_name": "Meenakshi Sharma",
        "contact_id": "38956",
        "email": "meenakshi@shaw.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 voicemail reached, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 18
[2026-05-21 12:52:04] Webhook received: Contact ID 40680
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17808072445",
    "retell_llm_dynamic_variables": {
        "first_name": "Prashant",
        "last_name": "Sahrawat",
        "full_name": "Prashant Sahrawat",
        "contact_id": "40680",
        "email": "prashant.sahrawat@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail mailbox number 78\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 19
[2026-05-21 12:52:04] Webhook received: Contact ID 40044
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17806406225",
    "retell_llm_dynamic_variables": {
        "first_name": "Nauka",
        "last_name": "Thaker",
        "full_name": "Nauka Thaker",
        "contact_id": "40044",
        "email": "naukathaker@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 vm\n2026-05-14 Dial no answer, phone: +17806406225\n2026-05-19 Dial no answer, phone: +17806406225",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-06-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-03-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-06-04",
        "the_withdrawal_duration": "1 year and 11 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 20
[2026-05-21 12:52:04] Webhook received: Contact ID 44263
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17782412639",
    "retell_llm_dynamic_variables": {
        "first_name": "Heather",
        "last_name": "Boey",
        "full_name": "Heather Boey",
        "contact_id": "44263",
        "email": "heatherboey@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 vm\n2026 May 12 - Call forwarded to voicemail; no contact reached\n2026 May 12 - Reached voicemail, no message left\n2026 May 14 - reached voicemail; no human contact\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 reached voicemail, no conversation\n2026 May 21 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:14-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 21
[2026-05-21 12:52:04] Webhook received: Contact ID 47584
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038041188",
    "retell_llm_dynamic_variables": {
        "first_name": "Nicole",
        "last_name": "Zahenaiko",
        "full_name": "Nicole Zahenaiko",
        "contact_id": "47584",
        "email": "nzahenaiko@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - reached voicemail, no message left\n2026 May 19 voicemail reached, message left for Nicole Zahenaiko",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 22
[2026-05-21 12:52:04] Webhook received: Contact ID 38052
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14038295553",
    "retell_llm_dynamic_variables": {
        "first_name": "Nadia",
        "last_name": "Mackenzie-Vanier",
        "full_name": "Nadia Mackenzie-Vanier",
        "contact_id": "38052",
        "email": "nadiamackenzie@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 number not in service.\n2026 May 14 - Reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "1",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T12:52:03-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Webhook received: Contact ID 41849
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789909818",
    "retell_llm_dynamic_variables": {
        "first_name": "Yi",
        "last_name": "Gu",
        "full_name": "Yi Gu",
        "contact_id": "41849",
        "email": "elaineguyi@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached uninitialized voicemail service, no contact made\n2026 May 14 - Call forwarded to voicemail/gatekeeper; no contact reached.\n2026 May 14 - Reached uninitialized voicemail, no message left\n2026 May 19 call reached voicemail, no contact with Yi.\n2026 May 19 call reached uninitialized voicemail service\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 23
[2026-05-21 12:52:04] Webhook received: Contact ID 33504
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16045397234",
    "retell_llm_dynamic_variables": {
        "first_name": "Amber",
        "last_name": "Moffatt",
        "full_name": "Amber Moffatt",
        "contact_id": "33504",
        "email": "amoffatt@berezan.ca",
        "orgname": "Berezan Hospitality Group",
        "member_type": "PRO",
        "bloc_notes_ac": "16 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\n2026 May 12 call reached voicemail, no contact made\n2026-05-12 Dial no answer, phone: +16045397234\n2026 May 14 - reached voicemail, no message left\n2026-05-14 Dial no answer, phone: +16045397234\n2026 May 19 call reached voicemail, no contact made\n2026-05-19 Dial no answer, phone: +16045397234\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:12-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 24
[2026-05-21 12:52:04] Webhook received: Contact ID 47549
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875821816",
    "retell_llm_dynamic_variables": {
        "first_name": "Sabrina",
        "last_name": "Colangelo",
        "full_name": "Sabrina Colangelo",
        "contact_id": "47549",
        "email": "msabrina.colangelo@gmail.com",
        "orgname": "ATCO Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 25
[2026-05-21 12:52:04] Added to queue. Total in queue: 26
[2026-05-21 12:52:04] Webhook received: Contact ID 39843
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15878883336",
    "retell_llm_dynamic_variables": {
        "first_name": "Elann",
        "last_name": "Anderson",
        "full_name": "Elann Anderson",
        "contact_id": "39843",
        "email": "ejanderson@live.ca",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 2 2025 vm\n2026 May 14 - Reached voicemail, no human answer\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:10-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 27
[2026-05-21 12:52:04] Webhook received: Contact ID 40338
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047209193",
    "retell_llm_dynamic_variables": {
        "first_name": "Dan",
        "last_name": "Xiong",
        "full_name": "Dan Xiong",
        "contact_id": "40338",
        "email": "anniexiong1314@hotmail.com",
        "orgname": "Arctic Stone Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "Dan no longer works there. There is only one person in charge of payroll, but she is on vacation until July 11. We need to call back after July 11.\n2026 May 12 call reached voicemail, no contact made\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no message left.\n2026 May 19 voicemail reached, mailbox full, no message left\n2026 May 19 call reached voicemail, no contact made\n2026 May 21 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 28
[2026-05-21 12:52:04] Webhook received: Contact ID 39718
[2026-05-21 12:52:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14037631228",
    "retell_llm_dynamic_variables": {
        "first_name": "Karli",
        "last_name": "Fleury",
        "full_name": "Karli Fleury",
        "contact_id": "39718",
        "email": "karli.fleury@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 vm\n2026 May 14 - Reached voicemail; no human contact.\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:02-04:00",
        "called_by": "",
        "cancel_date": "2024-12-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-09-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-12-04",
        "the_withdrawal_duration": "1 year and 5 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:04] Added to queue. Total in queue: 29
[2026-05-21 12:52:05] Webhook received: Contact ID 38953
[2026-05-21 12:52:05] Webhook received: Contact ID 46958
[2026-05-21 12:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15877070049",
    "retell_llm_dynamic_variables": {
        "first_name": "Aina",
        "last_name": "Oyedeji",
        "full_name": "Aina Oyedeji",
        "contact_id": "38953",
        "email": "omolayo.oyedeji@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 no answer\n2026 May 14 - Reached voicemail mailbox 5877\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14034701020",
    "retell_llm_dynamic_variables": {
        "first_name": "John",
        "last_name": "Simoneau",
        "full_name": "John Simoneau",
        "contact_id": "46958",
        "email": "johns13@live.ca",
        "orgname": "Intercare",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left\n2026 May 19 voicemail reached, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:03-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:05] Added to queue. Total in queue: 30
[2026-05-21 12:52:05] Added to queue. Total in queue: 31
[2026-05-21 12:52:05] Webhook received: Contact ID 47582
[2026-05-21 12:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033903163",
    "retell_llm_dynamic_variables": {
        "first_name": "Robyn",
        "last_name": "Kurulok",
        "full_name": "Robyn Kurulok",
        "contact_id": "47582",
        "email": "nybor17@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:05] Added to queue. Total in queue: 32
[2026-05-21 12:52:05] Webhook received: Contact ID 40145
[2026-05-21 12:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14032770656",
    "retell_llm_dynamic_variables": {
        "first_name": "Maria",
        "last_name": "Lamas",
        "full_name": "Maria Lamas",
        "contact_id": "40145",
        "email": "marialamas@telus.net",
        "orgname": "Calgary Philharmonic Society",
        "member_type": "PRO",
        "bloc_notes_ac": "July 4 2025 vm\n2026 May 14 - Reached voicemail; call control prompted digit press, voicemail answered - no live contact\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-04",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:05] Added to queue. Total in queue: 33
[2026-05-21 12:52:05] Webhook received: Contact ID 40324
[2026-05-21 12:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875660266",
    "retell_llm_dynamic_variables": {
        "first_name": "Chioma",
        "last_name": "Achukwu",
        "full_name": "Chioma Achukwu",
        "contact_id": "40324",
        "email": "florenceachukwu@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - contact answered as Chi, said not available to speak; voicemail/short answer\n2026 May 19 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-29",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-29",
        "the_withdrawal_duration": "1 year and 8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:05] Added to queue. Total in queue: 34
[2026-05-21 12:52:05] Webhook received: Contact ID 49368
[2026-05-21 12:52:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875830114",
    "retell_llm_dynamic_variables": {
        "first_name": "Perla",
        "last_name": "Leguip",
        "full_name": "Perla Leguip",
        "contact_id": "49368",
        "email": "pearl011405@yahoo.com.ph",
        "orgname": "Champion Staffing LTD",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no contact\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T11:37:11-04:00",
        "called_by": "",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "19 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 12:52:05] Added to queue. Total in queue: 35
[2026-05-21 13:07:06] Webhook received: Contact ID 39922
[2026-05-21 13:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15783342513",
    "retell_llm_dynamic_variables": {
        "first_name": "Erin",
        "last_name": "Uhlman",
        "full_name": "Erin Uhlman",
        "contact_id": "39922",
        "email": "erinuhlman@gmail.com",
        "orgname": "Sterling Crane Canada",
        "member_type": "PRO",
        "bloc_notes_ac": "July 3 2025 line busy\r\nSept 10 2025 line busy\n2026 May 14 - Reached voicemail: 'Your call has been forwarded.'\n2026 May 19 call started, agent introduced purpose, call ended early",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T13:07:07-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2024-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:07:06] Added to queue. Total in queue: 2
[2026-05-21 13:07:06] Webhook received: Contact ID 40626
[2026-05-21 13:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804668776",
    "retell_llm_dynamic_variables": {
        "first_name": "Nichole",
        "last_name": "Goldschmidt",
        "full_name": "Nichole Goldschmidt",
        "contact_id": "40626",
        "email": "nicholegoldschmidt36@gmail.com",
        "orgname": "Ultra Shine Group",
        "member_type": "PRO",
        "bloc_notes_ac": "21 October 2025 not at the office\r\nLN / 31 October 2025 VM\r\nLN / 07 November 2025 Not in the office\r\nLN / 12 November 2025 In a meeting\r\nLN / 17 November 2025 VM\r\nLN / 26 November 2025 VM\r\nLN / 27 November 2025 She is on another line\n2026 May 14 - Reached UltraShine receptionist; Nichole not available, no message left\n2026 May 19 call reached gatekeeper; Nichole not available, no message left.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T13:07:07-04:00",
        "called_by": "",
        "cancel_date": "2025-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2025-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-05-02",
        "the_withdrawal_duration": "1 year"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:07:06] Added to queue. Total in queue: 3
[2026-05-21 13:07:06] Webhook received: Contact ID 8908
[2026-05-21 13:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17804231466",
    "retell_llm_dynamic_variables": {
        "first_name": "Forcados",
        "last_name": "Wong",
        "full_name": "Forcados Wong",
        "contact_id": "8908",
        "email": "forcadoswong@hotmail.com",
        "orgname": "Robert Half",
        "member_type": "PRO",
        "bloc_notes_ac": "Mar 11 2025 worng contact info\n2026 May 14 - Gatekeeper (Operative) answered; asked how to direct call for Forcados Wong; no transfer.\n2026 May 19 call answered by gatekeeper, no contact with Forcados Wong",
        "number_of_passed_courses": "0",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T13:07:07-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:07:06] Added to queue. Total in queue: 4
[2026-05-21 13:07:06] Webhook received: Contact ID 40116
[2026-05-21 13:07:06] Webhook received: Contact ID 39004
[2026-05-21 13:07:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033276100",
    "retell_llm_dynamic_variables": {
        "first_name": "Gerilyn",
        "last_name": "Beazer",
        "full_name": "Gerilyn Beazer",
        "contact_id": "39004",
        "email": "gerilyn.beazer@gmail.com",
        "orgname": "Mercer Wilde Group",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 Not in the office\n2026 May 14 - Gatekeeper answered; Gerilyn in a meeting, declined voicemail, agent to call back later.\n2026 May 19 contact not available, spoke with Tejas who said Gerilyn will return next week",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T13:07:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:07:06] Added to queue. Total in queue: 5
[2026-05-21 13:07:06] Webhook received: Contact ID 47692
[2026-05-21 13:22:05] Webhook received: Contact ID 39004
[2026-05-21 13:22:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14033274567",
    "retell_llm_dynamic_variables": {
        "first_name": "Gerilyn",
        "last_name": "Beazer",
        "full_name": "Gerilyn Beazer",
        "contact_id": "39004",
        "email": "gerilyn.beazer@gmail.com",
        "orgname": "Mercer Wilde Group",
        "member_type": "PRO",
        "bloc_notes_ac": "June 23 2025 vm\r\nLN / 01 October 2025 Not in the office\n2026 May 14 - Gatekeeper answered; Gerilyn in a meeting, declined voicemail, agent to call back later.\n2026 May 19 contact not available, spoke with Tejas who said Gerilyn will return next week\n2026 May 21 call reached gatekeeper, Gerilyn not available, no voicemail left",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T13:07:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:22:05] Added to queue. Total in queue: 2
[2026-05-21 13:47:05] Webhook received: Contact ID 47448
[2026-05-21 13:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12504878994",
    "retell_llm_dynamic_variables": {
        "first_name": "Anissa",
        "last_name": "Mah",
        "full_name": "Anissa Mah",
        "contact_id": "47448",
        "email": "anissam@telus.net",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached uninitialized voicemail; no message left\n2026 May 19 call went to voicemail, no contact reached",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:05] Added to queue. Total in queue: 2
[2026-05-21 13:47:05] Webhook received: Contact ID 48744
[2026-05-21 13:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17789280235",
    "retell_llm_dynamic_variables": {
        "first_name": "Amanda",
        "last_name": "Dion",
        "full_name": "Amanda Dion",
        "contact_id": "48744",
        "email": "amandasuedion@gmail.com",
        "orgname": "AbCellera Biologics Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 reached voicemail, no conversation\n2026 May 14 - Reached gatekeeper/voicemail; Amanda Dion not available.\n2026 May 19 reached voicemail, no conversation",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:05] Added to queue. Total in queue: 3
[2026-05-21 13:47:05] Webhook received: Contact ID 48929
[2026-05-21 13:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12368660588",
    "retell_llm_dynamic_variables": {
        "first_name": "Jing",
        "last_name": "Chen",
        "full_name": "Jing Chen",
        "contact_id": "48929",
        "email": "enyachen33@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 - Reached voicemail (mailbox number 23).\n2026 May 14 -Reached mailbox number 236; voicemail, no message left\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:11-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:05] Added to queue. Total in queue: 4
[2026-05-21 13:47:05] Webhook received: Contact ID 38833
[2026-05-21 13:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17788290556",
    "retell_llm_dynamic_variables": {
        "first_name": "Angie",
        "last_name": "Lai",
        "full_name": "Angie Lai",
        "contact_id": "38833",
        "email": "iam.angielai@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 vm\n2026 May 12 - Reached voicemail; no message left.\n2026 May 14 - reached voicemail, no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:07-04:00",
        "called_by": "",
        "cancel_date": "2024-08-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-05-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-02",
        "the_withdrawal_duration": "1 year and 9 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:05] Added to queue. Total in queue: 5
[2026-05-21 13:47:06] Webhook received: Contact ID 47819
[2026-05-21 13:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+17788790542",
    "retell_llm_dynamic_variables": {
        "first_name": "Ka",
        "last_name": "Leung",
        "full_name": "Ka Leung",
        "contact_id": "47819",
        "email": "karrieleung621@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:06] Added to queue. Total in queue: 6
[2026-05-21 13:47:06] Webhook received: Contact ID 47369
[2026-05-21 13:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12046885186",
    "retell_llm_dynamic_variables": {
        "first_name": "Hexin",
        "last_name": "Liang",
        "full_name": "Hexin Liang",
        "contact_id": "47369",
        "email": "lhx1885@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 14 - Reached voicemail; no message left.\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-02-03",
        "the_withdrawal_duration": "3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:06] Added to queue. Total in queue: 7
[2026-05-21 13:47:06] Webhook received: Contact ID 39427
[2026-05-21 13:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16048336381",
    "retell_llm_dynamic_variables": {
        "first_name": "Betty",
        "last_name": "Chan",
        "full_name": "Betty Chan",
        "contact_id": "39427",
        "email": "bettywhchan@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\n2026 May 12 - reached voicemail, no message left\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-04-02",
        "the_withdrawal_duration": "2 years and 1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:06] Added to queue. Total in queue: 8
[2026-05-21 13:47:06] Webhook received: Contact ID 39222
[2026-05-21 13:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16048252992",
    "retell_llm_dynamic_variables": {
        "first_name": "Kanwal",
        "last_name": "Bal",
        "full_name": "Kanwal Bal",
        "contact_id": "39222",
        "email": "kanwalbal21@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 25 2025 vm\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 call reached voicemail.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:09-04:00",
        "called_by": "",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:06] Added to queue. Total in queue: 9
[2026-05-21 13:47:06] Webhook received: Contact ID 39944
[2026-05-21 13:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12506558982",
    "retell_llm_dynamic_variables": {
        "first_name": "Annie",
        "last_name": "Christie",
        "full_name": "Annie Christie",
        "contact_id": "39944",
        "email": "a.christie@shaw.ca",
        "orgname": "Arch Consulting Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "july 3 2025 vm\n2026 May 12 voicemail reached, no contact made\n2026 May 14 - Reached voicemail/greeting; no contact made\n2026 May 19 reached voicemail at Christie residence",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:06] Added to queue. Total in queue: 10
[2026-05-21 13:47:06] Webhook received: Contact ID 46900
[2026-05-21 13:47:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047260202",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Wu",
        "full_name": "Connie Wu",
        "contact_id": "46900",
        "email": "conniewu96@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 - Reached voicemail after 2 seconds; no contact made.\n2026 May 14 - reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:06] Added to queue. Total in queue: 11
[2026-05-21 13:47:07] Webhook received: Contact ID 46900
[2026-05-21 13:47:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047260202",
    "retell_llm_dynamic_variables": {
        "first_name": "Connie",
        "last_name": "Wu",
        "full_name": "Connie Wu",
        "contact_id": "46900",
        "email": "conniewu96@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 12 - Reached voicemail after 2 seconds; no contact made.\n2026 May 14 - reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:08-04:00",
        "called_by": "",
        "cancel_date": "2026-01-06",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-01-06",
        "the_withdrawal_duration": "4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:07] Added to queue. Total in queue: 12
[2026-05-21 13:47:07] Webhook received: Contact ID 39780
[2026-05-21 13:47:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16044519268",
    "retell_llm_dynamic_variables": {
        "first_name": "Hongju",
        "last_name": "He",
        "full_name": "Hongju He",
        "contact_id": "39780",
        "email": "andyhhj2017@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "June 30 2025 vm\n2026 May 12 call reached voicemail, no contact made\n2026 May 14 - reached voicemail\n2026 May 19 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T12:32:10-04:00",
        "called_by": "",
        "cancel_date": "2025-01-07",
        "corp_cancel_date": "",
        "paid_thru": "2025-10-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-01-07",
        "the_withdrawal_duration": "1 year and 4 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 13:47:07] Added to queue. Total in queue: 13
[2026-05-21 14:07:05] Webhook received: Contact ID 38451
[2026-05-21 14:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12506091524",
    "retell_llm_dynamic_variables": {
        "first_name": "Julie",
        "last_name": "Sereney",
        "full_name": "Julie Sereney",
        "contact_id": "38451",
        "email": "juliesereney@gmail.com",
        "orgname": "Element Fleet Managment",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - reached voicemail; mailbox not set up\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached a gatekeeper, no callback date/time provided",
        "number_of_passed_courses": "3",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "2026-01-31",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:07:05] Added to queue. Total in queue: 2
[2026-05-21 14:07:05] Webhook received: Contact ID 43364
[2026-05-21 14:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12503544077",
    "retell_llm_dynamic_variables": {
        "first_name": "Keiko",
        "last_name": "Korinek",
        "full_name": "Keiko Korinek",
        "contact_id": "43364",
        "email": "k.gromit@gmail.com",
        "orgname": "Kootenay Country Store Cooperative",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 14 - Reached gatekeeper Mika, transferred to Keiko, then voicemail reached.\n2026 May 14 - Reached voicemail; asked to leave a message\n2026 May 19 call reached member services, asked for Keiko, no callback time provided",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:07:05] Added to queue. Total in queue: 3
[2026-05-21 14:07:05] Webhook received: Contact ID 43364
[2026-05-21 14:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12503544077",
    "retell_llm_dynamic_variables": {
        "first_name": "Keiko",
        "last_name": "Korinek",
        "full_name": "Keiko Korinek",
        "contact_id": "43364",
        "email": "k.gromit@gmail.com",
        "orgname": "Kootenay Country Store Cooperative",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 14 - Reached gatekeeper Mika, transferred to Keiko, then voicemail reached.\n2026 May 14 - Reached voicemail; asked to leave a message\n2026 May 19 call reached member services, asked for Keiko, no callback time provided",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-09-03",
        "corp_cancel_date": "",
        "paid_thru": "2025-06-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-09-03",
        "the_withdrawal_duration": "8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:07:05] Added to queue. Total in queue: 4
[2026-05-21 14:07:05] Webhook received: Contact ID 47397
[2026-05-21 14:07:05] Webhook received: Contact ID 38747
[2026-05-21 14:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16047434422",
    "retell_llm_dynamic_variables": {
        "first_name": "Imran",
        "last_name": "Malik",
        "full_name": "Imran Malik",
        "contact_id": "38747",
        "email": "imran.can@hotmail.com",
        "orgname": "Highway King Transport Ltd.",
        "member_type": "PRO",
        "bloc_notes_ac": "June 19 2025 line busy went to fax\r\nSept 4 2025 line busy went to fax ,2nd number vm\n2026 May 12 - Called for Imran, no answer; disconnected by user.\n2026 May 12 - Call forwarded to voicemail; no contact reached.\n2026 May 14 - Attempted call; asked for Imran but no answer\n2026 May 19 call ended after initial greeting, no contact with Imran",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2024-03-02",
        "corp_cancel_date": "",
        "paid_thru": "2023-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-03-02",
        "the_withdrawal_duration": "2 years and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:07:05] Added to queue. Total in queue: 5
[2026-05-21 14:07:05] Webhook received: Contact ID 44240
[2026-05-21 14:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12504044056",
    "retell_llm_dynamic_variables": {
        "first_name": "Karen",
        "last_name": "Veasey",
        "full_name": "Karen Veasey",
        "contact_id": "44240",
        "email": "kveasey@summerland.ca",
        "orgname": "District of Summerland",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 Karen's colleague Carla said that Karen is retiring so they stop paying membership.\n2026 May 14 - Reached voicemail; Karen not available\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 contact answered by Carla, Karen not available, new contact requested.",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:07:05] Added to queue. Total in queue: 6
[2026-05-21 14:07:05] Webhook received: Contact ID 38989
[2026-05-21 14:07:05] Webhook received: Contact ID 43817
[2026-05-21 14:07:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16045850259",
    "retell_llm_dynamic_variables": {
        "first_name": "Jasmine",
        "last_name": "Kaur",
        "full_name": "Jasmine Kaur",
        "contact_id": "43817",
        "email": "jasmine.k2004@yahoo.com",
        "orgname": "Surrey Urban Mission Society",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Oct 21 2025 vm 2nd number\n2026 May 12 - brief attempt to reach Jasmine; no confirmation of identity.\n2026 May 14 - Reached Judah at branch; asked for Jasmine Kaur, call ended quickly\n2026 May 19 call reached Judah but Jasmine was not available, call ended early",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-10-01",
        "corp_cancel_date": "",
        "paid_thru": "2025-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-10-01",
        "the_withdrawal_duration": "7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:07:05] Added to queue. Total in queue: 7
[2026-05-21 14:16:50] Webhook received: Contact ID unknown
[2026-05-21 14:16:50] Webhook received: Contact ID unknown
[2026-05-21 14:22:05] Webhook received: Contact ID 44240
[2026-05-21 14:22:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12504600878",
    "retell_llm_dynamic_variables": {
        "first_name": "Karen",
        "last_name": "Veasey",
        "full_name": "Karen Veasey",
        "contact_id": "44240",
        "email": "kveasey@summerland.ca",
        "orgname": "District of Summerland",
        "member_type": "PRO",
        "bloc_notes_ac": "LN Nov 12 2025 Karen's colleague Carla said that Karen is retiring so they stop paying membership.\n2026 May 14 - Reached voicemail; Karen not available\n2026 May 14 - Reached voicemail; no message left\n2026 May 19 contact answered by Carla, Karen not available, new contact requested.\n2026 May 21 call reached voicemail.",
        "number_of_passed_courses": "2",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-11-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-11-04",
        "the_withdrawal_duration": "6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:22:05] Added to queue. Total in queue: 2
[2026-05-21 14:22:07] Webhook received: Contact ID 38451
[2026-05-21 14:22:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19058568178",
    "retell_llm_dynamic_variables": {
        "first_name": "Julie",
        "last_name": "Sereney",
        "full_name": "Julie Sereney",
        "contact_id": "38451",
        "email": "juliesereney@gmail.com",
        "orgname": "Element Fleet Managment",
        "member_type": "PRO",
        "bloc_notes_ac": "June 17 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 14 - Reached voicemail; no message left\n2026 May 14 - reached voicemail; mailbox not set up\n2026 May 19 call reached voicemail, no contact made\n2026 May 19 call reached a gatekeeper, no callback date/time provided\n2026 May 21 call reached voicemail, no contact made.",
        "number_of_passed_courses": "3",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T14:07:06-04:00",
        "called_by": "",
        "cancel_date": "2025-02-04",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "2026-01-31",
        "the_withdrawal_date": "2025-02-04",
        "the_withdrawal_duration": "1 year and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 14:22:07] Added to queue. Total in queue: 3
[2026-05-21 16:32:03] Webhook received: Contact ID 40324
[2026-05-21 16:32:03] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875660266",
    "retell_llm_dynamic_variables": {
        "first_name": "Chioma",
        "last_name": "Achukwu",
        "full_name": "Chioma Achukwu",
        "contact_id": "40324",
        "email": "florenceachukwu@gmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 7 2025 vm\n2026 May 14 - contact answered as Chi, said not available to speak; voicemail/short answer\n2026 May 19 call reached voicemail\n2026 May 21 callback scheduled for 4 PM",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "AB",
        "toronto_current_time": "2026-05-21T12:52:06-04:00",
        "called_by": "",
        "cancel_date": "2024-08-29",
        "corp_cancel_date": "",
        "paid_thru": "",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-08-29",
        "the_withdrawal_duration": "1 year and 8 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 16:32:03] Added to queue. Total in queue: 1
[2026-05-21 18:32:04] Webhook received: Contact ID 48717
[2026-05-21 18:32:04] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14162869254",
    "retell_llm_dynamic_variables": {
        "first_name": "Anjali",
        "last_name": "Borkhataria",
        "full_name": "Anjali Borkhataria",
        "contact_id": "48717",
        "email": "borkhataria.anjali@gmail.com",
        "orgname": "American Express",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 13 - Reached Unity Connection voicemail; no contact.\n2026 May 13 - Reached household member, scheduled callback for 2026-05-13 18:00 - Contact id 48717\n2026 May 13 - reached household member; Anjali not home\n2026 May 15 call reached voicemail, no human interaction\n2026 May 15 call reached voicemail, no contact available\n2026 May 19 call reached voicemail, no human interaction\n2026 May 19 reached gatekeeper, Anjali not home, no callback time given\n2026 May 21 call reached voicemail, no contact made\n2026 May 21 callback scheduled for 6 PM",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T11:17:02-04:00",
        "called_by": "",
        "cancel_date": "2026-04-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-04-02",
        "the_withdrawal_duration": "1 month"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 18:32:04] Added to queue. Total in queue: 1
[2026-05-21 18:32:06] Webhook received: Contact ID 30993
[2026-05-21 18:32:06] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16474038766",
    "retell_llm_dynamic_variables": {
        "first_name": "Mei",
        "last_name": "Leung",
        "full_name": "Mei Leung",
        "contact_id": "30993",
        "email": "meibenny2003@yahoo.com",
        "orgname": "Grimsby Utility Construction Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 number not in service\n2026-05-19 invalid phone destination, phone: +19059458878\n2026 May 19 call reached voicemail, no contact made\n2026-05-21 invalid phone destination, phone: +19059458878\n2026 May 21 callback scheduled for 6 PM",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-21T09:52:07-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-21 18:32:06] Added to queue. Total in queue: 2