[2026-05-27 08:07:09] Webhook received: Contact ID 44474
[2026-05-27 08:07:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14164915050",
    "retell_llm_dynamic_variables": {
        "first_name": "Jonathan",
        "last_name": "Lee",
        "full_name": "Jonathan Lee",
        "contact_id": "44474",
        "email": "jlee256@gmail.com",
        "orgname": "Seneca College of Applied Arts & Technology",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\nSept 4 2025 vm at 6474533222\n2026 May 25 call reached automated system and held on line but no human contact made.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T08:07:09-04:00",
        "called_by": "Tri",
        "cancel_date": "2024-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-02-29",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-05-02",
        "the_withdrawal_duration": "2 years"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 08:07:09] Added to queue. Total in queue: 1
[2026-05-27 10:02:09] Webhook received: Contact ID 31032
[2026-05-27 10:02:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15199942660",
    "retell_llm_dynamic_variables": {
        "first_name": "Kishan",
        "last_name": "Pandit",
        "full_name": "Kishan Pandit",
        "contact_id": "31032",
        "email": "kishan_pandit@hotmail.com",
        "orgname": "",
        "member_type": "PRO",
        "bloc_notes_ac": "July 14 2025 Survey completed Send application plus she wants to know what she would need to do to get to maintain CPE hours.\r\n\r\nApril 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nLN / 21 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 07 November VM\r\nLN / 17 November 2025 VM\r\nLN / 27 November 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 19 call reached voicemail\n2026 May 19 callback scheduled for May 22 at 3 PM\n2026 May 22 contact requested callback for next Wednesday - NPI# not provided",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-22T15:32:03-04:00",
        "called_by": "",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:02:09] Added to queue. Total in queue: 1
[2026-05-27 10:07:09] Webhook received: Contact ID 49355
[2026-05-27 10:07:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14169559450",
    "retell_llm_dynamic_variables": {
        "first_name": "Yunye",
        "last_name": "Su",
        "full_name": "Yunye Su",
        "contact_id": "49355",
        "email": "yunye321@hotmail.com",
        "orgname": "The Investigators Group Inc.",
        "member_type": "PRO",
        "bloc_notes_ac": "2026 May 25 contact transferred to Yunye who confirmed membership cancellation\n2026 May 26 contact confirmed identity as Yunye Su but refused to renew and requested no further calls.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:10-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2026-05-02",
        "corp_cancel_date": "",
        "paid_thru": "2026-02-28",
        "company_paid_thru": "",
        "the_withdrawal_date": "2026-05-02",
        "the_withdrawal_duration": "25 days"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:07:09] Added to queue. Total in queue: 1
[2026-05-27 10:07:10] Webhook received: Contact ID 39277
[2026-05-27 10:07:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15145540474",
    "retell_llm_dynamic_variables": {
        "first_name": "Paul",
        "last_name": "Challita",
        "full_name": "Paul Challita",
        "contact_id": "39277",
        "email": "p.challita2020@gmail.com",
        "orgname": "Rio Tinto",
        "member_type": "PRO",
        "bloc_notes_ac": "june 25 2025 listen to it later\r\nLN / 02 October 2025 Survey completed\n2026 May 25 reached voicemail for Paul Shalitas\n2026 May 25 contact refused to renew membership, declined Associate membership option\n2026 May 26 contact already answered call yesterday and declined to provide feedback again",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-27T10:07:10-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:07:10] Added to queue. Total in queue: 2
[2026-05-27 10:07:10] Webhook received: Contact ID 30961
[2026-05-27 10:07:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12267068879",
    "retell_llm_dynamic_variables": {
        "first_name": "Robin",
        "last_name": "Spence",
        "full_name": "Robin Spence",
        "contact_id": "30961",
        "email": "robin@ngfcanada.com",
        "orgname": "NGF Canada Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 25 call reached voicemail of Robin Spence\n2026 May 25 contact on LTD, let membership lapse, declined survey\n2026 May 26 call reached voicemail.\n2026 May 26 contact answered and mentioned previous call, no renewal discussed.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:11-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:07:10] Added to queue. Total in queue: 3
[2026-05-27 10:07:10] Webhook received: Contact ID 38401
[2026-05-27 10:07:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15194287771",
    "retell_llm_dynamic_variables": {
        "first_name": "Shelly",
        "last_name": "Desgagn\u00e9",
        "full_name": "Shelly Desgagn\u00e9",
        "contact_id": "38401",
        "email": "shelly_desgagne_2@sympatico.ca",
        "orgname": "ASBHNHH",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm\n2026 May 25 contact declined renewal, no longer does payroll services\n2026 May 26 contact declined renewal citing no longer active in payroll",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:11-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-02-06",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-06",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:07:10] Added to queue. Total in queue: 4
[2026-05-27 10:07:11] Webhook received: Contact ID 11011
[2026-05-27 10:07:11] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12266062244",
    "retell_llm_dynamic_variables": {
        "first_name": "Shakil",
        "last_name": "Hirani",
        "full_name": "Shakil Hirani",
        "contact_id": "11011",
        "email": "shakilhirani@yahoo.com",
        "orgname": "National Car Rental",
        "member_type": "PRO",
        "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n07 April 2025 VM\r\n14 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 25 contact refused renewal due to reinstatement exam and poor treatment by staff.\n2026 May 26 contact refused to renew due to unwillingness to complete certifications",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:12-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:07:11] Added to queue. Total in queue: 5
[2026-05-27 10:22:09] Webhook received: Contact ID 11011
[2026-05-27 10:22:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12266062244",
    "retell_llm_dynamic_variables": {
        "first_name": "Shakil",
        "last_name": "Hirani",
        "full_name": "Shakil Hirani",
        "contact_id": "11011",
        "email": "shakilhirani@yahoo.com",
        "orgname": "National Car Rental",
        "member_type": "PRO",
        "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n07 April 2025 VM\r\n14 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 25 contact refused renewal due to reinstatement exam and poor treatment by staff.\n2026 May 26 contact refused to renew due to unwillingness to complete certifications\n2026 May 27 call reached voicemail",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:12-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-02-03",
        "corp_cancel_date": "",
        "paid_thru": "2023-11-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-03",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:22:09] Added to queue. Total in queue: 1
[2026-05-27 10:22:10] Webhook received: Contact ID 39277
[2026-05-27 10:22:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15145540474",
    "retell_llm_dynamic_variables": {
        "first_name": "Paul",
        "last_name": "Challita",
        "full_name": "Paul Challita",
        "contact_id": "39277",
        "email": "p.challita2020@gmail.com",
        "orgname": "Rio Tinto",
        "member_type": "PRO",
        "bloc_notes_ac": "june 25 2025 listen to it later\r\nLN / 02 October 2025 Survey completed\n2026 May 25 reached voicemail for Paul Shalitas\n2026 May 25 contact refused to renew membership, declined Associate membership option\n2026 May 26 contact already answered call yesterday and declined to provide feedback again\n2026 May 27 call reached voicemail screening service, no contact with Paul.",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "QC",
        "toronto_current_time": "2026-05-27T10:07:11-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-11-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-08-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-11-02",
        "the_withdrawal_duration": "1 year and 6 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:22:10] Added to queue. Total in queue: 2
[2026-05-27 10:22:10] Webhook received: Contact ID 38401
[2026-05-27 10:22:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+12265673204",
    "retell_llm_dynamic_variables": {
        "first_name": "Shelly",
        "last_name": "Desgagn\u00e9",
        "full_name": "Shelly Desgagn\u00e9",
        "contact_id": "38401",
        "email": "shelly_desgagne_2@sympatico.ca",
        "orgname": "ASBHNHH",
        "member_type": "PRO",
        "bloc_notes_ac": "June 18 2025 vm\r\nSept 4 2025 vm\n2026 May 25 contact declined renewal, no longer does payroll services\n2026 May 26 contact declined renewal citing no longer active in payroll\n2026 May 27 call reached voicemail for Shelly Descaine",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:11-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-02-06",
        "corp_cancel_date": "",
        "paid_thru": "2024-01-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-02-06",
        "the_withdrawal_duration": "2 years and 3 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:22:10] Added to queue. Total in queue: 3
[2026-05-27 10:22:10] Webhook received: Contact ID 30961
[2026-05-27 10:22:10] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+19055318879",
    "retell_llm_dynamic_variables": {
        "first_name": "Robin",
        "last_name": "Spence",
        "full_name": "Robin Spence",
        "contact_id": "30961",
        "email": "robin@ngfcanada.com",
        "orgname": "NGF Canada Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "April 16 2025 vm\r\nApril 30 2025 vm\r\nMay 7 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 25 call reached voicemail of Robin Spence\n2026 May 25 contact on LTD, let membership lapse, declined survey\n2026 May 26 call reached voicemail.\n2026 May 26 contact answered and mentioned previous call, no renewal discussed.\n2026 May 27 call reached voicemail of Robin Spence",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-27T10:07:11-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2025-03-04",
        "corp_cancel_date": "",
        "paid_thru": "2024-12-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-03-04",
        "the_withdrawal_duration": "1 year and 2 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:22:10] Added to queue. Total in queue: 4
[2026-05-27 10:32:07] Webhook received: Contact ID 37938
[2026-05-27 10:32:07] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+14168386949",
    "retell_llm_dynamic_variables": {
        "first_name": "Tatiana",
        "last_name": "Petritskaia",
        "full_name": "Tatiana Petritskaia",
        "contact_id": "37938",
        "email": "tanyakaske@yahoo.ca",
        "orgname": "TP Accounting",
        "member_type": "PRO",
        "bloc_notes_ac": "june 17 2025 completed\n2026 May 25 call reached voicemail, no message left\n2026 May 25 contact refused to renew and requested cancellation.\n2026 May 26 contact requested callback for renewal discussion",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "ON",
        "toronto_current_time": "2026-05-26T10:07:31-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2024-10-02",
        "corp_cancel_date": "",
        "paid_thru": "2024-07-31",
        "company_paid_thru": "",
        "the_withdrawal_date": "2024-10-02",
        "the_withdrawal_duration": "1 year and 7 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 10:32:07] Added to queue. Total in queue: 1
[2026-05-27 13:49:44] Webhook received: Contact ID unknown
[2026-05-27 13:49:44] Webhook received: Contact ID unknown
[2026-05-27 14:32:09] Webhook received: Contact ID 41773
[2026-05-27 14:32:09] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+16044552439",
    "retell_llm_dynamic_variables": {
        "first_name": "Sana",
        "last_name": "Shadab",
        "full_name": "Sana Shadab",
        "contact_id": "41773",
        "email": "sanashadab0123@gmail.com",
        "orgname": "Pharmasave Drugs (National) Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 25 contact declined renewal due to increased fees, requested Associate membership details, email confirmed sanashadab0123@gmail.com\n2026 May 26 contact requested callback for renewal discussion tomorrow at same time",
        "number_of_passed_courses": "4",
        "extension": "439",
        "province": "BC",
        "toronto_current_time": "2026-05-26T14:07:06-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 14:32:09] Added to queue. Total in queue: 1
[2026-05-27 14:47:05] Webhook received: Contact ID 41773
[2026-05-27 14:47:05] Payload:
{
    "from_number": "+14375242727",
    "to_number": "+15875785903",
    "retell_llm_dynamic_variables": {
        "first_name": "Sana",
        "last_name": "Shadab",
        "full_name": "Sana Shadab",
        "contact_id": "41773",
        "email": "sanashadab0123@gmail.com",
        "orgname": "Pharmasave Drugs (National) Ltd",
        "member_type": "PRO",
        "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 25 contact declined renewal due to increased fees, requested Associate membership details, email confirmed sanashadab0123@gmail.com\n2026 May 26 contact requested callback for renewal discussion tomorrow at same time\n2026 May 27 call reached voicemail, no contact made",
        "number_of_passed_courses": "4",
        "extension": "",
        "province": "BC",
        "toronto_current_time": "2026-05-27T14:32:11-04:00",
        "called_by": "AC Automation",
        "cancel_date": "2025-07-04",
        "corp_cancel_date": "",
        "paid_thru": "2025-04-30",
        "company_paid_thru": "",
        "the_withdrawal_date": "2025-07-04",
        "the_withdrawal_duration": "10 months"
    },
    "override_agent_id": "agent_52a374335a7faaef27f1eacd36"
}

[2026-05-27 14:47:05] Added to queue. Total in queue: 1