[2026-03-26 15:31:44] RAW (decoded): { "contact": { "id": "29732", "email": "hunter@wool.ca", "first_name": "Hunter", "last_name": "Blair", "phone": "6132572714", "orgname": "Canadian Cooperative Wool Growers Ltd.", "customer_acct_name": "Canadian Cooperative Wool Growers Ltd.", "tags": "250205 AST Members, inPipeline2, 250903 Update AST from Mem Portal, 2512 Active AST approached, TMAI", "ip4": "127.0.0.1", "fields": { "do_id": "L25A02863", "full_name": "Hunter Blair", "members_type": "AST", "city_1": "CARLETON PLACE", "province": "ON", "language": "English", "phone_2": "6139833719", "lead_status": "Lapsed Member", "new_member_date_2": "2025-01-17", "pipeline_2_members_only_ast": "", "last_engaged_date": "2025-12-08", "individual_id": "346509", "no_email_solicitation": "False", "area_code": "613", "time_zone": "2", "intcode": "10", "blocnote": "Dec 8 2025 completed ( she is not sure if she will renew) send both emails\n2026 Mar 10 reached voicemail, no message left\n2026 Mar 10 call reached voicemail, no contact made\n2026 Mar 12 call reached voicemail and extension 223 answered briefly\n2026 Mar 12 call reached voicemail, no contact made\n2026 Mar 16 call reached voicemail at Cooperative Wool Growers, no human contact made.\n2026 Mar 16 call reached voicemail, no contact made\n2026 Mar 18 callback scheduled for March 26th at 3 PM", "dhmsfin_telemarketing_last_contacted_date": "2026-03-18T15:06:42-04:00", "pipeline_1_lapsed_members": "Lapsed Members", "paid_thru": "2025-12-31", "sendmonthlyastemail": "2025-09-03T12:13:00-04:00", "extension_phone_1": "223", "temp_do_id_for_auto_old_do_id": "L25A02863", "temp_intcode_for_auto_old_int_code": "10", "last_infoline_date_type": "2025-11-12", "last_act_type": "2025-11-12", "telemarketing_call_date": "2025-10-20", "sendaigeneral": "2025-10-20T10:48:00-04:00", "email2": "", "full_name_2": " ", "sendmayemail": "2025-10-20T10:50:00-04:00", "value_designation": "No", "mini_nps": "4", "testimonial": "", "testimonialagree": "No", "testimonialrefusal": "", "sendoctoberemail": "2025-10-20T18:19:40-04:00", "old_int_code": "06", "sendaidate": "2025-10-20T22:26:26-04:00", "number_of_passed_courses": "0", "trc": "False", "wera": "False", "onesentencenotrenewed": "", "notrenewednolongerinpayroll": "No", "notrenewedleftcanada": "No", "notrenewednotenoughvalue": "No", "notrenewednobenefit": "No", "notrenewedother": "", "notrenewednotused": "No", "value_help_with_complex": "Yes", "value_stay_current": "Yes", "value_course": "Yes", "value_networking": "No", "value_career": "No", "value_promote_payroll": "No", "value_discount_program": "No", "othermemberbenefit": "", "sendpreexpirationemail": "2025-12-08T12:36:00-05:00", "sendapxapplicationform": "2025-12-08T12:36:00-05:00", "npi_email_temp": "hunter@wool.ca", "canceldate": "2026-03-03", "date_of_renewal_identification": "", "ln_entered_date": "2026-03-04", "old_do_id": "AST0138", "aitm_status_called": "2026-03-18T15:06:42-04:00", "number_of_call_attempts": "7", "number_of_total_call_attempts": "7", "npi_transcriptsummary": "The agent called Hunter from Canadian Cooperative Wool Growers Ltd. regarding his lapsed NPI Associate membership. Hunter requested to reschedule the conversation to March 26th at 3 PM, and the agent confirmed the callback appointment. No survey questions were asked during this call.", "aitm_callsummarytitle": "Callback Scheduled for Membership Renewal", "notrenewedwanttorenew": "No", "npi_voicemaildetection": "No", "ivrdetector": "No", "callsequence": "Not reached", "human_or_not": "Yes", "usersentiment": "Neutral", "retell_call_status": "ended", "npi_call_back_date_and_time": "2026-03-26T15:00:00-04:00", "npi_call_back_time_hour": "15", "npi_call_back_time_minute": "00" } }, "seriesid": "196" } [2026-03-26 15:31:44] Payload: { "from_number": "+14375242727", "to_number": "+16132572714", "retell_llm_dynamic_variables": { "first_name": "Hunter", "last_name": "Blair", "full_name": "Hunter Blair", "contact_id": "29732", "email": "hunter@wool.ca", "orgname": "Canadian Cooperative Wool Growers Ltd.", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 completed ( she is not sure if she will renew) send both emails\n2026 Mar 10 reached voicemail, no message left\n2026 Mar 10 call reached voicemail, no contact made\n2026 Mar 12 call reached voicemail and extension 223 answered briefly\n2026 Mar 12 call reached voicemail, no contact made\n2026 Mar 16 call reached voicemail at Cooperative Wool Growers, no human contact made.\n2026 Mar 16 call reached voicemail, no contact made\n2026 Mar 18 callback scheduled for March 26th at 3 PM", "number_of_passed_courses": "0", "extension": "223", "province": "ON", "toronto_current_time": "2026-03-18T15:06:42-04:00" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-03-26 15:31:44] Added to queue. Total in queue: 1 [2026-03-26 15:41:47] RAW (decoded): { "contact": { "id": "29732", "email": "hunter@wool.ca", "first_name": "Hunter", "last_name": "Blair", "phone": "6132572714", "orgname": "Canadian Cooperative Wool Growers Ltd.", "customer_acct_name": "Canadian Cooperative Wool Growers Ltd.", "tags": "250205 AST Members, inPipeline2, 250903 Update AST from Mem Portal, 2512 Active AST approached, TMAI", "ip4": "127.0.0.1", "fields": { "do_id": "L25A02863", "full_name": "Hunter Blair", "members_type": "AST", "city_1": "CARLETON PLACE", "province": "ON", "language": "English", "phone_2": "6139833719", "lead_status": "Lapsed Member", "new_member_date_2": "2025-01-17", "pipeline_2_members_only_ast": "", "last_engaged_date": "2025-12-08", "individual_id": "346509", "no_email_solicitation": "False", "area_code": "613", "time_zone": "2", "intcode": "06", "blocnote": "Dec 8 2025 completed ( she is not sure if she will renew) send both emails\n2026 Mar 10 reached voicemail, no message left\n2026 Mar 10 call reached voicemail, no contact made\n2026 Mar 12 call reached voicemail and extension 223 answered briefly\n2026 Mar 12 call reached voicemail, no contact made\n2026 Mar 16 call reached voicemail at Cooperative Wool Growers, no human contact made.\n2026 Mar 16 call reached voicemail, no contact made\n2026 Mar 18 callback scheduled for March 26th at 3 PM\n2026 Mar 26 call reached voicemail, no human answered", "dhmsfin_telemarketing_last_contacted_date": "2026-03-26T15:31:45-04:00", "pipeline_1_lapsed_members": "Lapsed Members", "paid_thru": "2025-12-31", "sendmonthlyastemail": "2025-09-03T12:13:00-04:00", "extension_phone_1": "223", "temp_do_id_for_auto_old_do_id": "L25A02863", "temp_intcode_for_auto_old_int_code": "10", "last_infoline_date_type": "2025-11-12", "last_act_type": "2025-11-12", "telemarketing_call_date": "2025-10-20", "sendaigeneral": "2025-10-20T10:48:00-04:00", "email2": "", "full_name_2": " ", "sendmayemail": "2025-10-20T10:50:00-04:00", "value_designation": "No", "mini_nps": "4", "testimonial": "", "testimonialagree": "No", "testimonialrefusal": "", "sendoctoberemail": "2025-10-20T18:19:40-04:00", "old_int_code": "10", "sendaidate": "2025-10-20T22:26:26-04:00", "number_of_passed_courses": "0", "trc": "False", "wera": "False", "onesentencenotrenewed": "", "notrenewednolongerinpayroll": "No", "notrenewedleftcanada": "No", "notrenewednotenoughvalue": "No", "notrenewednobenefit": "No", "notrenewedother": "", "notrenewednotused": "No", "value_help_with_complex": "Yes", "value_stay_current": "Yes", "value_course": "Yes", "value_networking": "No", "value_career": "No", "value_promote_payroll": "No", "value_discount_program": "No", "othermemberbenefit": "", "sendpreexpirationemail": "2025-12-08T12:36:00-05:00", "sendapxapplicationform": "2025-12-08T12:36:00-05:00", "npi_email_temp": "hunter@wool.ca", "canceldate": "2026-03-03", "date_of_renewal_identification": "", "ln_entered_date": "2026-03-04", "old_do_id": "AST0138", "aitm_status_called": "2026-03-26T15:31:45-04:00", "number_of_call_attempts": "8", "number_of_total_call_attempts": "8", "npi_transcriptsummary": "The call reached a voicemail system for Cooperative Wool Growers, and the agent left a message after the voicemail greeting. No direct conversation with a human occurred.", "aitm_callsummarytitle": "Voicemail reached, no human answer", "notrenewedwanttorenew": "No", "npi_voicemaildetection": "Yes", "ivrdetector": "Yes", "callsequence": "Not reached", "human_or_not": "No", "usersentiment": "Neutral", "retell_call_status": "ended", "npi_call_back_date_and_time": "2026-03-26T15:00:00-04:00", "npi_call_back_time_hour": "15", "npi_call_back_time_minute": "00" } }, "seriesid": "196" } [2026-03-26 15:41:47] Payload: { "from_number": "+14375242727", "to_number": "+16139833719", "retell_llm_dynamic_variables": { "first_name": "Hunter", "last_name": "Blair", "full_name": "Hunter Blair", "contact_id": "29732", "email": "hunter@wool.ca", "orgname": "Canadian Cooperative Wool Growers Ltd.", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 completed ( she is not sure if she will renew) send both emails\n2026 Mar 10 reached voicemail, no message left\n2026 Mar 10 call reached voicemail, no contact made\n2026 Mar 12 call reached voicemail and extension 223 answered briefly\n2026 Mar 12 call reached voicemail, no contact made\n2026 Mar 16 call reached voicemail at Cooperative Wool Growers, no human contact made.\n2026 Mar 16 call reached voicemail, no contact made\n2026 Mar 18 callback scheduled for March 26th at 3 PM\n2026 Mar 26 call reached voicemail, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-03-26T15:31:45-04:00" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-03-26 15:41:47] Added to queue. Total in queue: 2