[2026-05-13 08:11:41] Webhook received: Contact ID 34510 [2026-05-13 08:11:41] Payload: { "from_number": "+14375242727", "to_number": "+1780975725", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Lynes", "full_name": "Brenda Lynes", "contact_id": "34510", "email": "blynes1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 07 reached voicemail\n2026 May 10 call reached voicemail", "number_of_passed_courses": "0", "extension": "8", "province": "AB", "toronto_current_time": "2026-05-13T08:11:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 08:11:41] Added to queue. Total in queue: 1 [2026-05-13 09:06:40] Webhook received: Contact ID 34555 [2026-05-13 09:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15063647152", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Estabrooks", "full_name": "Kevin Estabrooks", "contact_id": "34555", "email": "kylan.estabrooks@gmail.com", "orgname": "Estabrooks Accounting Service", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T09:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:06:40] Added to queue. Total in queue: 1 [2026-05-13 09:06:40] Webhook received: Contact ID 42061 [2026-05-13 09:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19023777814", "retell_llm_dynamic_variables": { "first_name": "Ian", "last_name": "Poirier", "full_name": "Ian Poirier", "contact_id": "42061", "email": "no-email178@ler.com", "orgname": "KPMG LLP", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T09:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:06:40] Added to queue. Total in queue: 2 [2026-05-13 09:06:40] Webhook received: Contact ID 42285 [2026-05-13 09:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19029439444", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Norman", "full_name": "Debra Norman", "contact_id": "42285", "email": "no-email60@ler.com", "orgname": "Cardinal Bookkeeping & Payroll Services", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026-05-08 Dial no answer, phone: +19029439444\n2026-05-11 Dial no answer, phone: +19029439444", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T09:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:06:40] Added to queue. Total in queue: 3 [2026-05-13 09:06:40] Webhook received: Contact ID 42073 [2026-05-13 09:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19029439444", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Norman", "full_name": "Debra Norman", "contact_id": "42073", "email": "no-email184@ler.com", "orgname": "Cardinal Bookkeeping & Payroll Services", "member_type": "AST", "bloc_notes_ac": "number out of service\n2026-05-08 Dial no answer, phone: +19029439444\n2026-05-11 Dial no answer, phone: +19029439444", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T09:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:06:40] Added to queue. Total in queue: 4 [2026-05-13 09:26:44] Webhook received: Contact ID 34510 [2026-05-13 09:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17809757258", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Lynes", "full_name": "Brenda Lynes", "contact_id": "34510", "email": "blynes1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 07 reached voicemail\n2026 May 10 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T08:11:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:26:44] Added to queue. Total in queue: 1 [2026-05-13 09:31:44] Webhook received: Contact ID 34088 [2026-05-13 09:31:44] Payload: { "from_number": "+14375242727", "to_number": "+17052353211", "retell_llm_dynamic_variables": { "first_name": "Ruth", "last_name": "Bell", "full_name": "Ruth Bell", "contact_id": "34088", "email": "bell.ruth@yahoo.ca", "orgname": "Northern College of Applied Arts & Technology", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm Corinne\r\nAug 28 2025 Ruth Bell has not worked there in 10 years.\n2026 May 08 contact informed Ruth is on sick leave and unavailable.\n2026 May 11 contact not available, voicemail reached", "number_of_passed_courses": "4", "extension": "2157", "province": "ON", "toronto_current_time": "2026-05-13T09:31:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:31:44] Added to queue. Total in queue: 1 [2026-05-13 09:31:44] Webhook received: Contact ID 35261 [2026-05-13 09:31:44] Payload: { "from_number": "+14375242727", "to_number": "+15197271165", "retell_llm_dynamic_variables": { "first_name": "Lori", "last_name": "Nantais", "full_name": "Lori Nantais", "contact_id": "35261", "email": "lnantais@cimpress.com", "orgname": "Cimpress", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 Survey completed\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, message left\n2026 May 11 contact not available, callback scheduled for May 13 9:00 AM", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-11T10:06:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:31:44] Added to queue. Total in queue: 2 [2026-05-13 09:46:42] Webhook received: Contact ID 35261 [2026-05-13 09:46:42] Payload: { "from_number": "+14375242727", "to_number": "+15192518137", "retell_llm_dynamic_variables": { "first_name": "Lori", "last_name": "Nantais", "full_name": "Lori Nantais", "contact_id": "35261", "email": "lnantais@cimpress.com", "orgname": "Cimpress", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 Survey completed\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, message left\n2026 May 11 contact not available, callback scheduled for May 13 9:00 AM\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T09:31:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 09:46:42] Added to queue. Total in queue: 1 [2026-05-13 10:06:39] Webhook received: Contact ID 7626 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16475701553", "retell_llm_dynamic_variables": { "first_name": "Jovy", "last_name": "Penalba", "full_name": "Jovy Penalba", "contact_id": "7626", "email": "jpenalba@ymail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 1 [2026-05-13 10:06:39] Webhook received: Contact ID 34290 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16473891111", "retell_llm_dynamic_variables": { "first_name": "Dawson", "last_name": "Levy", "full_name": "Dawson Levy", "contact_id": "34290", "email": "dawson@facilityplus.com", "orgname": "Facility Plus", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 2 [2026-05-13 10:06:39] Webhook received: Contact ID 34639 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16133052873", "retell_llm_dynamic_variables": { "first_name": "Brittney", "last_name": "Veley", "full_name": "Brittney Veley", "contact_id": "34639", "email": "brittney@tourismkingston.com", "orgname": "Tourism Kingston", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 3 [2026-05-13 10:06:39] Webhook received: Contact ID 10713 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14372374147", "retell_llm_dynamic_variables": { "first_name": "Edmund", "last_name": "Yau", "full_name": "Edmund Yau", "contact_id": "10713", "email": "edmund.yau@greatgulf.com", "orgname": "Great Gulf Homes", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM Apr 4 2025 vm\r\nApr 29 2025 vm Aug 5 2025 vm\r\nLN Oct 7 2025 vm\n2026-05-08 Dial no answer, phone: +14372374147\n2026-05-11 dial busy, phone: +14372374147", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 4 [2026-05-13 10:06:39] Webhook received: Contact ID 34515 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19058141114", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Beaton", "full_name": "Laura Beaton", "contact_id": "34515", "email": "l.beaton@hhai.ca", "orgname": "Henry Hill & Associates Inc", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail for Laura Beaton\n2026 May 11 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "2", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 5 [2026-05-13 10:06:39] Webhook received: Contact ID 30699 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14166625805", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Isgro", "full_name": "Deborah Isgro", "contact_id": "30699", "email": "deborah.isgro@encoreengage.com", "orgname": "Encore Market Engagment", "member_type": "AST", "bloc_notes_ac": "may 28 2025 completed\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 6 [2026-05-13 10:06:39] Webhook received: Contact ID 34331 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15133268831", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Stroop", "full_name": "Tammy Stroop", "contact_id": "34331", "email": "tammy.stroop@duboischemicals.com", "orgname": "DuBois Chemicals", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Tammy Stroup", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 7 [2026-05-13 10:06:39] Webhook received: Contact ID 34723 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14349645324", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Calhoun", "full_name": "Susan Calhoun", "contact_id": "34723", "email": "scalhoun@generaldynamics.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "VA", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 8 [2026-05-13 10:06:39] Webhook received: Contact ID 8687 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14162704930", "retell_llm_dynamic_variables": { "first_name": "Germaine", "last_name": "Coombs", "full_name": "Germaine Coombs", "contact_id": "8687", "email": "germaine@maritimegold.com", "orgname": "Maritime Resources Corp.", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 16 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 9 [2026-05-13 10:06:39] Webhook received: Contact ID 34243 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15194556623", "retell_llm_dynamic_variables": { "first_name": "Lucy", "last_name": "Simas", "full_name": "Lucy Simas", "contact_id": "34243", "email": "payroll@habitat4home.ca", "orgname": "Habitat for Humanity Heartland Ontario Inc.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call disconnected early due to connection issues; no contact reached.\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail at Habitat for Humanity Heartland Ontario\n2026 May 11 voicemail reached, no human interaction", "number_of_passed_courses": "0", "extension": "208", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 10 [2026-05-13 10:06:39] Webhook received: Contact ID 34099 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17347373011", "retell_llm_dynamic_variables": { "first_name": "Jonathan", "last_name": "Strelczuk", "full_name": "Jonathan Strelczuk", "contact_id": "34099", "email": "jonathan.strelczuk@burroughs.com", "orgname": "Burroughs Inc.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 no answer\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MI", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 11 [2026-05-13 10:06:39] Webhook received: Contact ID 30275 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19055921153", "retell_llm_dynamic_variables": { "first_name": "Harmandeep", "last_name": "Kaur", "full_name": "Harmandeep Kaur", "contact_id": "30275", "email": "harmandeepkaur079@gmail.com", "orgname": "Oxford College of Arts, Business and Technology", "member_type": "AST", "bloc_notes_ac": "May 28 2025 The front desk said there are too many students with that name they do not know where to forward call.\n2026 May 08 call transferred to gatekeeper Sarah at Oxford, no contact with Harmandeep\n2026 May 11 call reached voicemail, no human contact\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "372", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 12 [2026-05-13 10:06:39] Webhook received: Contact ID 29060 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14169886527", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Sibbitt", "full_name": "Jennifer Sibbitt", "contact_id": "29060", "email": "jennifer@sibbitt.ca", "orgname": "Sibbitt Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm May 6 2026 vbm\r\nMay 8 2026 vm May 13 2026 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 13 [2026-05-13 10:06:39] Webhook received: Contact ID 34537 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15192224777", "retell_llm_dynamic_variables": { "first_name": "Natalia", "last_name": "Flores", "full_name": "Natalia Flores", "contact_id": "34537", "email": "natalia.ralonflores@freshprep.ca", "orgname": "Fresh Prep", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 25 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 14 [2026-05-13 10:06:39] Webhook received: Contact ID 29837 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16136734797", "retell_llm_dynamic_variables": { "first_name": "Caroline", "last_name": "M\u00e9nard", "full_name": "Caroline M\u00e9nard", "contact_id": "29837", "email": "camenard@alfred-plantagenet.com", "orgname": "Township of Alfred-Plantagenet", "member_type": "AST", "bloc_notes_ac": "26 May 2025 Completed\n2026 May 08 call reached reception voicemail, no human contact\n2026 May 11 call reached voicemail at Township of Alfred and Plantagenet, Caroline M\u00e9nard unavailable", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 15 [2026-05-13 10:06:39] Webhook received: Contact ID 8895 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15192915322", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Munroe", "full_name": "Kelly Munroe", "contact_id": "8895", "email": "kellymunroe92@gmail.com", "orgname": "BTE Assembly Ltd.", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm Kathy\r\nJuly 16 2025 Kelly no longer with the company\n2026 May 08 call reached voicemail, no contact made.\n2026 May 11 reached voicemail for Sarah Kramer, no live contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 16 [2026-05-13 10:06:39] Webhook received: Contact ID 35858 [2026-05-13 10:06:39] Webhook received: Contact ID 11297 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16786727288", "retell_llm_dynamic_variables": { "first_name": "Genee", "last_name": "Haynes", "full_name": "Genee Haynes", "contact_id": "11297", "email": "gcowlesusa@aim.com", "orgname": "Atlas Roofing", "member_type": "AST", "bloc_notes_ac": "May 22 2025 vm\r\nAug 8 2025 vm\r\nLN Oct 8 2025 vm\n2026 May 08 voicemail reached, no human contact\n2026 May 08 call disconnected after initial greeting, no conversation with Genee\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "GA", "toronto_current_time": "2026-05-13T10:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 17 [2026-05-13 10:06:39] Webhook received: Contact ID 34248 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14164411111", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Nugent", "full_name": "Carol Nugent", "contact_id": "34248", "email": "cnugent@presbyterian.ca", "orgname": "The Presbytarian Church in Canada", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached denominational office but could not connect to extension 315.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "315", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Webhook received: Contact ID 9433 [2026-05-13 10:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15196271605", "retell_llm_dynamic_variables": { "first_name": "Misty", "last_name": "Babcock", "full_name": "Misty Babcock", "contact_id": "9433", "email": "mistybabcock@wallaceburgfamilycentre.ca", "orgname": "The Family Centre", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 She is no longer with the company\n2026 May 08 call reached finance office voicemail, no human answered\n2026 May 11 call reached voicemail, no human answered", "number_of_passed_courses": "0", "extension": "3", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:39] Added to queue. Total in queue: 18 [2026-05-13 10:06:39] Added to queue. Total in queue: 19 [2026-05-13 10:06:40] Webhook received: Contact ID 34685 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+18005804505", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Babb", "full_name": "Emily Babb", "contact_id": "34685", "email": "emily.babb@paycomonline.com", "orgname": "Paycom", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call ended with gatekeeper, did not reach Emily\n2026 May 11 contact not available, no voicemail left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OK", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 20 [2026-05-13 10:06:40] Webhook received: Contact ID 33976 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14045029073", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Klein", "full_name": "Debra Klein", "contact_id": "33976", "email": "debbieklein191@gmail.com", "orgname": "AVCTechnologies", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025\r\nLN Nov 19 2025 Number not in service\n2026-05-08 Dial no answer, phone: +14045029073\n2026-05-11 Dial no answer, phone: +14045029073", "number_of_passed_courses": "0", "extension": "", "province": "GA", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 21 [2026-05-13 10:06:40] Webhook received: Contact ID 34345 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14164822420", "retell_llm_dynamic_variables": { "first_name": "Xiannu", "last_name": "Yin", "full_name": "Xiannu Yin", "contact_id": "34345", "email": "seonnye@gmail.com", "orgname": "T.E.S. Contract Services Inc.", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call attempted to reach Xiannu Yin at Employment Solution Toronto office, no contact confirmed\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "252", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 22 [2026-05-13 10:06:40] Webhook received: Contact ID 33482 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19025669116", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "McTague", "full_name": "Nicole McTague", "contact_id": "33482", "email": "nmctague@biovectra.com", "orgname": "BioVectra Inc.", "member_type": "AST", "bloc_notes_ac": "Apr 17 2025 vm May 8 2025 vm\r\nok membership\n2026 May 08 call reached voicemail at BioVectra, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached automated menu, no human conversation with Nicole", "number_of_passed_courses": "0", "extension": "6259", "province": "PE", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 23 [2026-05-13 10:06:40] Webhook received: Contact ID 31409 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16173590938", "retell_llm_dynamic_variables": { "first_name": "Marlo", "last_name": "Manning", "full_name": "Marlo Manning", "contact_id": "31409", "email": "mmanning@a9oncology.com", "orgname": "Alpha-9 Oncology", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 24 [2026-05-13 10:06:40] Webhook received: Contact ID 43335 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19056658819", "retell_llm_dynamic_variables": { "first_name": "Arden", "last_name": "Vanderhorst", "full_name": "Arden Vanderhorst", "contact_id": "43335", "email": "arden@avpc.ca", "orgname": "Arden Vanderhorst Professional Corp.", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 25 [2026-05-13 10:06:40] Webhook received: Contact ID 34002 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16035068765", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Lyons", "full_name": "William Lyons", "contact_id": "34002", "email": "blyons@opentext.com", "orgname": "OpenText", "member_type": "AST", "bloc_notes_ac": "June 4 2025 \r\nAug 21 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NH", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 26 [2026-05-13 10:06:40] Webhook received: Contact ID 42005 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19054774006", "retell_llm_dynamic_variables": { "first_name": "Marjorie", "last_name": "Last", "full_name": "Marjorie Last", "contact_id": "42005", "email": "no-email104@ler.com", "orgname": "Sienna Senior Living", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached automated system, no human contact found, call ended without renewal discussion\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached automated system, no human contact\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 27 [2026-05-13 10:06:40] Webhook received: Contact ID 5351 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15147444378", "retell_llm_dynamic_variables": { "first_name": "Theresa", "last_name": "Olsen", "full_name": "Theresa Olsen", "contact_id": "5351", "email": "t1.olsen@hotmail.com", "orgname": "Weir Canada Inc", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 28 [2026-05-13 10:06:40] Webhook received: Contact ID 34777 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15195023235", "retell_llm_dynamic_variables": { "first_name": "Ron", "last_name": "Frey", "full_name": "Ron Frey", "contact_id": "34777", "email": "ron_frey@sympatico.ca", "orgname": "Artech", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 29 [2026-05-13 10:06:40] Webhook received: Contact ID 42013 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16135252784", "retell_llm_dynamic_variables": { "first_name": "Chantal", "last_name": "D\u00e9coeur", "full_name": "Chantal D\u00e9coeur", "contact_id": "42013", "email": "no-email210@ler.com", "orgname": "Alexandria Moulding", "member_type": "AST", "bloc_notes_ac": "Sept 25 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail or gatekeeper, contact not available\n2026 May 11 call reached voicemail for Kelly Landryo, no message left", "number_of_passed_courses": "0", "extension": "2268", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 30 [2026-05-13 10:06:40] Webhook received: Contact ID 34535 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15144593863", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Corbi", "full_name": "Teresa Corbi", "contact_id": "34535", "email": "teresa.corbi@zoetis.com", "orgname": "Zoetis Canada Inc.", "member_type": "AST", "bloc_notes_ac": "jjune 9 2025 vm\r\nLN / 25 September 2025 Not in service\n2026 May 08 call ended after contact asked for caller identity repeatedly\n2026-05-11 Dial no answer, phone: +15144593863\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 31 [2026-05-13 10:06:40] Webhook received: Contact ID 34492 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+17052822611", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "McCulligh", "full_name": "Cheryl McCulligh", "contact_id": "34492", "email": "cmcculligh@billingstwp.ca", "orgname": "Township of Billings", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 she no longer works there\n2026 May 08 reached voicemail, no human interaction\n2026 May 11 reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 32 [2026-05-13 10:06:40] Webhook received: Contact ID 33868 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+18005835707", "retell_llm_dynamic_variables": { "first_name": "Luke", "last_name": "Huynh", "full_name": "Luke Huynh", "contact_id": "33868", "email": "luke.huynh@optimal-accounting.com", "orgname": "Optimal Accounting", "member_type": "AST", "bloc_notes_ac": "03 June 2025 In a meeting\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no live contact\n2026 May 11 contact reached voicemail, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 33 [2026-05-13 10:06:40] Webhook received: Contact ID 34133 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14167359287", "retell_llm_dynamic_variables": { "first_name": "Niloofar", "last_name": "Gisavandani", "full_name": "Niloofar Gisavandani", "contact_id": "34133", "email": "niloofar.pajoohi@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nSept 3 2025 vm\n2026 May 08 contact answered but declined to continue conversation due to lack of time.\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no contact with Niloofar", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 34 [2026-05-13 10:06:40] Webhook received: Contact ID 9717 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16142705662", "retell_llm_dynamic_variables": { "first_name": "Brittany", "last_name": "Waymire", "full_name": "Brittany Waymire", "contact_id": "9717", "email": "brittany.waymire@eversana.com", "orgname": "Eversana", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 27 2025 vm Apr 1 2025 vm Apr 3 2025 vm\r\nApr 4 2025 vm Apr 22 2025 vm may 20 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 35 [2026-05-13 10:06:40] Webhook received: Contact ID 10199 [2026-05-13 10:06:40] Webhook received: Contact ID 34782 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19053292164", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Winterburn", "full_name": "Catherine Winterburn", "contact_id": "10199", "email": "wintercat@baht.ca", "orgname": "Bay Area Health Trust", "member_type": "AST", "bloc_notes_ac": "May 22 2025 vm\r\nAug 7 2025 vm\r\nLN Oct 7 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15149291710", "retell_llm_dynamic_variables": { "first_name": "Aygul", "last_name": "Khusainova", "full_name": "Aygul Khusainova", "contact_id": "34782", "email": "aygulkhusainova@gmail.com", "orgname": "Count4Less", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached gatekeeper, Aygul not available, callback requested\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 36 [2026-05-13 10:06:40] Added to queue. Total in queue: 37 [2026-05-13 10:06:40] Webhook received: Contact ID 8191 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14167502444", "retell_llm_dynamic_variables": { "first_name": "Jayme", "last_name": "MacNeil", "full_name": "Jayme MacNeil", "contact_id": "8191", "email": "jmpara2002@yahoo.ca", "orgname": "Central East Local Integrated Heath Network", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 2025 Doesn't work there anymore\n2026 May 08 call reached wrong extension, no renewal discussion.\n2026 May 11 call reached voicemail - answered by Leah Ladisser\n2026 May 11 call reached voicemail not set up", "number_of_passed_courses": "0", "extension": "5839", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 38 [2026-05-13 10:06:40] Webhook received: Contact ID 11248 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14166152960", "retell_llm_dynamic_variables": { "first_name": "Alkarim", "last_name": "Versi", "full_name": "Alkarim Versi", "contact_id": "11248", "email": "al.versi@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call ended quickly, contact not available.\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, contact not available", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 39 [2026-05-13 10:06:40] Webhook received: Contact ID 34476 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14164440200", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Walker", "full_name": "Katherine Walker", "contact_id": "34476", "email": "katherine.elizabeth.walker@gmail.com", "orgname": "Baycrest Project & Construction Management", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached automated system, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "2222", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 40 [2026-05-13 10:06:40] Webhook received: Contact ID 9316 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19056870634", "retell_llm_dynamic_variables": { "first_name": "Renee", "last_name": "MacDonald", "full_name": "Renee MacDonald", "contact_id": "9316", "email": "rmbookkeeping.info@gmail.com", "orgname": "RM Bookkeeping", "member_type": "AST", "bloc_notes_ac": "May 16 2025 call back Tuesday.\r\nAug 5 2025 She will be back next week\r\nLN Oct 14 2025 She is out of the office for the next 3 weeks\n2026 May 08 call reached gatekeeper, Renee not available, callback requested\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 reached voicemail of Renee McDonald", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 41 [2026-05-13 10:06:40] Webhook received: Contact ID 10505 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16477408012", "retell_llm_dynamic_variables": { "first_name": "Duane", "last_name": "Martin", "full_name": "Duane Martin", "contact_id": "10505", "email": "dwainm@domartin.ca", "orgname": "D O Martin Professional Corp.", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 42 [2026-05-13 10:06:40] Webhook received: Contact ID 42025 [2026-05-13 10:06:40] Webhook received: Contact ID 5380 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15197721136", "retell_llm_dynamic_variables": { "first_name": "Angela", "last_name": "Pellegrino", "full_name": "Angela Pellegrino", "contact_id": "42025", "email": "no-email25@ler.com", "orgname": "Ignis Innovation Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026-05-08 Dial no answer, phone: +15197721136\n2026-05-11 Dial no answer, phone: +15197721136", "number_of_passed_courses": "0", "extension": "253", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14185599474", "retell_llm_dynamic_variables": { "first_name": "Oluwaseun", "last_name": "Adegunwa", "full_name": "Oluwaseun Adegunwa", "contact_id": "5380", "email": "seunadegunwa@hotmail.com", "orgname": "Green Atlantic Solutions", "member_type": "AST", "bloc_notes_ac": "17 juin 2025 bv\n2026 May 08 reached voicemail - no message left\n2026 May 11 call reached voicemail of Prince Adegunwa, no contact with Oluwaseun", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 43 [2026-05-13 10:06:40] Added to queue. Total in queue: 44 [2026-05-13 10:06:40] Webhook received: Contact ID 16270 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+17052044898", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Menard", "full_name": "Lisa Menard", "contact_id": "16270", "email": "lisa@lsgbookkeeping.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 20 February 2025 VM\n 21 February 2025 VM\n 24 February 2025 VM\n 25 February 2025 VM\n 26 February 2025 VM\n 27 February 2025 VM\n 28 February 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 45 [2026-05-13 10:06:40] Webhook received: Contact ID 10287 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+18077280488", "retell_llm_dynamic_variables": { "first_name": "Shauna", "last_name": "Thain", "full_name": "Shauna Thain", "contact_id": "10287", "email": "keepingnorthwest@gmail.com", "orgname": "Keeping North West", "member_type": "AST", "bloc_notes_ac": "14 March 2025 VM\r\n26 March 2025 VM\r\n03 April 2025 VM Apr 7 2025 vm Apr 30 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 14 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 46 [2026-05-13 10:06:40] Webhook received: Contact ID 6603 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19058317798", "retell_llm_dynamic_variables": { "first_name": "Wenbo", "last_name": "Huang", "full_name": "Wenbo Huang", "contact_id": "6603", "email": "wb.huang.to@gmail.com", "orgname": "Emix", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached emergency telephone menu, no human answered.\n2026 May 11 call reached automated phone menu, no human contact made\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 47 [2026-05-13 10:06:40] Webhook received: Contact ID 29524 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14168842102", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Herscu", "full_name": "Michelle Herscu", "contact_id": "29524", "email": "hello@mlhc.info", "orgname": "MLHC Professional Corp.", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 Survey completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 48 [2026-05-13 10:06:40] Webhook received: Contact ID 34074 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15198275151", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Gimblet", "full_name": "Donna Gimblet", "contact_id": "34074", "email": "dgimblet@erbelectric.ca", "orgname": "Erb Electric", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 49 [2026-05-13 10:06:40] Webhook received: Contact ID 34197 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+12017505717", "retell_llm_dynamic_variables": { "first_name": "Regina", "last_name": "Grundy", "full_name": "Regina Grundy", "contact_id": "34197", "email": "reginagrundy@optonline.net", "orgname": "Suez North America", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 50 [2026-05-13 10:06:40] Webhook received: Contact ID 33997 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14167813574", "retell_llm_dynamic_variables": { "first_name": "Aleksandra", "last_name": "Rotko", "full_name": "Aleksandra Rotko", "contact_id": "33997", "email": "arotko@roots.com", "orgname": "Roots Corp.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 51 [2026-05-13 10:06:40] Webhook received: Contact ID 34121 [2026-05-13 10:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16478226237", "retell_llm_dynamic_variables": { "first_name": "Delia", "last_name": "Longo", "full_name": "Delia Longo", "contact_id": "34121", "email": "delialongo@rogers.com", "orgname": "CPSO", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 Survey completed. She is retired now.\n2026-05-08 Dial no answer, phone: +16478226237\n2026-05-11 Dial no answer, phone: +16478226237", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:40] Added to queue. Total in queue: 52 [2026-05-13 10:06:41] Webhook received: Contact ID 34116 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+16478354442", "retell_llm_dynamic_variables": { "first_name": "Aimee", "last_name": "Mallari", "full_name": "Aimee Mallari", "contact_id": "34116", "email": "aimee_kaye_mallari@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 53 [2026-05-13 10:06:41] Webhook received: Contact ID 37652 [2026-05-13 10:06:41] Webhook received: Contact ID 29248 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19054100222", "retell_llm_dynamic_variables": { "first_name": "Marc", "last_name": "Gannes", "full_name": "Marc Gannes", "contact_id": "29248", "email": "marc@mdgltd.pro", "orgname": "MDG Bookkeeping Limited", "member_type": "AST", "bloc_notes_ac": "Oct 16 2025 vm Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 54 [2026-05-13 10:06:41] Webhook received: Contact ID 34733 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14167356708", "retell_llm_dynamic_variables": { "first_name": "Rich", "last_name": "Olynyk", "full_name": "Rich Olynyk", "contact_id": "34733", "email": "amy.tait@ca.mcd.com", "orgname": "McDonald's Restaurants of Canada", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 55 [2026-05-13 10:06:41] Webhook received: Contact ID 11787 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17048965994", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Cashion", "full_name": "Elizabeth Cashion", "contact_id": "11787", "email": "rate898734@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 23 2025 no answer\r\nAug 8 2025 vm\r\nLN Oct 9 2025 vm\n2026 May 08 call reached voicemail, no contact interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NY", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 56 [2026-05-13 10:06:41] Webhook received: Contact ID 34015 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+18136194220", "retell_llm_dynamic_variables": { "first_name": "Kevin", "last_name": "Swain", "full_name": "Kevin Swain", "contact_id": "34015", "email": "kevin.swain@mosaicco.com", "orgname": "Mosaic", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 57 [2026-05-13 10:06:41] Webhook received: Contact ID 34560 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+15146384075", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Duchesne", "full_name": "Catherine Duchesne", "contact_id": "34560", "email": "catherine@mediaclip.ca", "orgname": "Mediaclip Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 no answer, call disconnected due to inactivity\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 58 [2026-05-13 10:06:41] Webhook received: Contact ID 34527 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19052514868", "retell_llm_dynamic_variables": { "first_name": "Leanne", "last_name": "Borden", "full_name": "Leanne Borden", "contact_id": "34527", "email": "leanne@bordenbeancounters.com", "orgname": "Borden Bean Counters", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 59 [2026-05-13 10:06:41] Webhook received: Contact ID 34429 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17817925266", "retell_llm_dynamic_variables": { "first_name": "Anne-Marie", "last_name": "Mosher", "full_name": "Anne-Marie Mosher", "contact_id": "34429", "email": "mosher.anne-marie@cleanharbors.com", "orgname": "Clean Harbors", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Number disconnected\n2026 May 08 call initiated but no conversation, user asked who is calling, call ended.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MA", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 60 [2026-05-13 10:06:41] Webhook received: Contact ID 12064 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19028652330", "retell_llm_dynamic_variables": { "first_name": "Vicki", "last_name": "Penny", "full_name": "Vicki Penny", "contact_id": "12064", "email": "barrett@barrettlumber.com", "orgname": "Barrett Truss & Building Supplies", "member_type": "AST", "bloc_notes_ac": "may 23 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail answered by Christie, Vicki not available\n2026 May 11 reached voicemail answered by Christie", "number_of_passed_courses": "2", "extension": "x111", "province": "NS", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 61 [2026-05-13 10:06:41] Webhook received: Contact ID 8293 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17055679361", "retell_llm_dynamic_variables": { "first_name": "Kate", "last_name": "Clarke", "full_name": "Kate Clarke", "contact_id": "8293", "email": "kate.clarke@tkl.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail, no human answered\n2026 May 11 call reached voicemail, no human contact.", "number_of_passed_courses": "0", "extension": "x230", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 62 [2026-05-13 10:06:41] Webhook received: Contact ID 34177 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14163996161", "retell_llm_dynamic_variables": { "first_name": "Priya", "last_name": "Persaud", "full_name": "Priya Persaud", "contact_id": "34177", "email": "priyapersaud@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 survey completed - sent her application for renewal\r\nLN / 21 October 2025 VM\r\nLN / 31 October 2025 She wants to confirm with her employer - they will pay for it - call her back next week\r\nLN / 10 November 2025 VM\r\nLN / 27 November 2025 VM\r\nLN / 04 December 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 63 [2026-05-13 10:06:41] Webhook received: Contact ID 34414 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+18136048750", "retell_llm_dynamic_variables": { "first_name": "Allison", "last_name": "Garbett", "full_name": "Allison Garbett", "contact_id": "34414", "email": "allison.l.garbett@citi.com", "orgname": "Citibank", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026-05-08 dial busy, phone: +18136048750\n2026-05-11 dial busy, phone: +18136048750", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 64 [2026-05-13 10:06:41] Webhook received: Contact ID 33928 [2026-05-13 10:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14168237823", "retell_llm_dynamic_variables": { "first_name": "Yushi", "last_name": "Gu", "full_name": "Yushi Gu", "contact_id": "33928", "email": "angela.gys@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 reached voicemail, no contact with Yushi\n2026 May 11 voicemail reached, no live contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:41] Added to queue. Total in queue: 65 [2026-05-13 10:06:42] Webhook received: Contact ID 36341 [2026-05-13 10:06:42] Webhook received: Contact ID 30109 [2026-05-13 10:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17057423861", "retell_llm_dynamic_variables": { "first_name": "Samm", "last_name": "Robinson", "full_name": "Samm Robinson", "contact_id": "30109", "email": "samm.robinson@islinsurance.ca", "orgname": "ISL Insurance", "member_type": "AST", "bloc_notes_ac": "may 28 2025 vm Sept 5 2025 vm\n2026 May 08 call reached Samm Robinson, office finance manager at ISL Insurance, but went to voicemail\n2026 May 11 reached Samm Robinson's voicemail at ISL Insurance", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:42] Added to queue. Total in queue: 66 [2026-05-13 10:06:42] Webhook received: Contact ID 34293 [2026-05-13 10:06:42] Payload: { "from_number": "+14375242727", "to_number": "+14165506678", "retell_llm_dynamic_variables": { "first_name": "Erika", "last_name": "Biesenthal", "full_name": "Erika Biesenthal", "contact_id": "34293", "email": "erika@planbynumbers.com", "orgname": "PlanByNumbers", "member_type": "AST", "bloc_notes_ac": "June 6 2025 ( I spoke to erika who used to be a member with NPI) she answered all the question and she told me that Melissa is the new member now \r\nTherefore, the answers are under Erika's name\r\nLN / 21 October 2025 - Melissa is in payroll now and she is a member\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:42] Added to queue. Total in queue: 67 [2026-05-13 10:06:42] Webhook received: Contact ID 9740 [2026-05-13 10:06:42] Payload: { "from_number": "+14375242727", "to_number": "+19055521883", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Vasilescu", "full_name": "Laura Vasilescu", "contact_id": "9740", "email": "nardyv1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 27 2025 vm Apr 1 2025 vm apr 4 2025 vm\r\nApr 25 2025 vm July 9 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 contact not available, call ended quickly\n2026 May 11 call ended early, contact not available\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:42] Added to queue. Total in queue: 68 [2026-05-13 10:06:42] Webhook received: Contact ID 34508 [2026-05-13 10:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12014537481", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Ng", "full_name": "Cindy Ng", "contact_id": "34508", "email": "payrolldepartment@childrensplace.com", "orgname": "The Childrens Place", "member_type": "AST", "bloc_notes_ac": "jjune 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact with Cindy Ng", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:42] Added to queue. Total in queue: 69 [2026-05-13 10:06:42] Webhook received: Contact ID 33811 [2026-05-13 10:06:42] Payload: { "from_number": "+14375242727", "to_number": "+14163851012", "retell_llm_dynamic_variables": { "first_name": "Roma", "last_name": "Hewitt", "full_name": "Roma Hewitt", "contact_id": "33811", "email": "roma.hewitt@reliableaccounting.com", "orgname": "Reliable Accounting & Tax Services", "member_type": "AST", "bloc_notes_ac": "June 2 2025 Survey completed. Sending application for her to review again.\r\nLN / 22 October 2025 On another line\r\n31 October 2025 Not at the office\r\nLN / 10 November 2025 On another line\r\nLNC / 14 November 2025 Not at the office\r\nLN / 17 November 2025 Not available\r\nLN / 27 November 2025 On another line\r\nLN / 04 December 2025 Not in the office\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached at Reliable Accounting and Tax Services", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:42] Added to queue. Total in queue: 70 [2026-05-13 10:06:42] Webhook received: Contact ID 34709 [2026-05-13 10:06:42] Payload: { "from_number": "+14375242727", "to_number": "+18076210199", "retell_llm_dynamic_variables": { "first_name": "Norm", "last_name": "Eady", "full_name": "Norm Eady", "contact_id": "34709", "email": "norm@taxone.ca", "orgname": "Tax One Corp.", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:42] Added to queue. Total in queue: 71 [2026-05-13 10:06:43] Webhook received: Contact ID 34554 [2026-05-13 10:06:43] Payload: { "from_number": "+14375242727", "to_number": "+19059459611", "retell_llm_dynamic_variables": { "first_name": "Kristin", "last_name": "Reynolds", "full_name": "Kristin Reynolds", "contact_id": "34554", "email": "kristin.reynolds@westbrookgreenhouses.com", "orgname": "Westbrook Greenhouses Ltd.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call answered by Christine Reynolds, intended contact Kristin not reached\n2026 May 11 reached voicemail, no human contact\n2026 May 11 call reached voicemail answered by Christine", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:43] Added to queue. Total in queue: 72 [2026-05-13 10:06:43] Webhook received: Contact ID 42039 [2026-05-13 10:06:43] Payload: { "from_number": "+14375242727", "to_number": "+14192488647", "retell_llm_dynamic_variables": { "first_name": "Katlyn", "last_name": "Ashley", "full_name": "Katlyn Ashley", "contact_id": "42039", "email": "no-email94@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T10:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:06:43] Added to queue. Total in queue: 73 [2026-05-13 10:21:41] Webhook received: Contact ID 34782 [2026-05-13 10:21:41] Payload: { "from_number": "+14375242727", "to_number": "+15149291710", "retell_llm_dynamic_variables": { "first_name": "Aygul", "last_name": "Khusainova", "full_name": "Aygul Khusainova", "contact_id": "34782", "email": "aygulkhusainova@gmail.com", "orgname": "Count4Less", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached gatekeeper, Aygul not available, callback requested\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:41] Added to queue. Total in queue: 1 [2026-05-13 10:21:41] Webhook received: Contact ID 34345 [2026-05-13 10:21:41] Payload: { "from_number": "+14375242727", "to_number": "+14163999660", "retell_llm_dynamic_variables": { "first_name": "Xiannu", "last_name": "Yin", "full_name": "Xiannu Yin", "contact_id": "34345", "email": "seonnye@gmail.com", "orgname": "T.E.S. Contract Services Inc.", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call attempted to reach Xiannu Yin at Employment Solution Toronto office, no contact confirmed\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail at Employment Solution Toronto office, no human contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:41] Added to queue. Total in queue: 2 [2026-05-13 10:21:41] Webhook received: Contact ID 34476 [2026-05-13 10:21:41] Payload: { "from_number": "+14375242727", "to_number": "+19057265627", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Walker", "full_name": "Katherine Walker", "contact_id": "34476", "email": "katherine.elizabeth.walker@gmail.com", "orgname": "Baycrest Project & Construction Management", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached automated system, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail of Catherine Walker at Baycrest Project and Construction Management", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:41] Added to queue. Total in queue: 3 [2026-05-13 10:21:42] Webhook received: Contact ID 30275 [2026-05-13 10:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16475251447", "retell_llm_dynamic_variables": { "first_name": "Harmandeep", "last_name": "Kaur", "full_name": "Harmandeep Kaur", "contact_id": "30275", "email": "harmandeepkaur079@gmail.com", "orgname": "Oxford College of Arts, Business and Technology", "member_type": "AST", "bloc_notes_ac": "May 28 2025 The front desk said there are too many students with that name they do not know where to forward call.\n2026 May 08 call transferred to gatekeeper Sarah at Oxford, no contact with Harmandeep\n2026 May 11 call reached voicemail, no human contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail or unavailable extension 372", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:42] Added to queue. Total in queue: 4 [2026-05-13 10:21:42] Webhook received: Contact ID 8191 [2026-05-13 10:21:42] Payload: { "from_number": "+14375242727", "to_number": "+14165464713", "retell_llm_dynamic_variables": { "first_name": "Jayme", "last_name": "MacNeil", "full_name": "Jayme MacNeil", "contact_id": "8191", "email": "jmpara2002@yahoo.ca", "orgname": "Central East Local Integrated Heath Network", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 2025 Doesn't work there anymore\n2026 May 08 call reached wrong extension, no renewal discussion.\n2026 May 11 call reached voicemail - answered by Leah Ladisser\n2026 May 11 call reached voicemail not set up\n2026 May 13 call reached voicemail answered by Leah Ladisser", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:42] Added to queue. Total in queue: 5 [2026-05-13 10:21:43] Webhook received: Contact ID 33482 [2026-05-13 10:21:43] Payload: { "from_number": "+14375242727", "to_number": "+19023937416", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "McTague", "full_name": "Nicole McTague", "contact_id": "33482", "email": "nmctague@biovectra.com", "orgname": "BioVectra Inc.", "member_type": "AST", "bloc_notes_ac": "Apr 17 2025 vm May 8 2025 vm\r\nok membership\n2026 May 08 call reached voicemail at BioVectra, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached automated menu, no human conversation with Nicole\n2026 May 13 call reached automated reception and voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "PE", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:43] Added to queue. Total in queue: 6 [2026-05-13 10:21:43] Webhook received: Contact ID 34535 [2026-05-13 10:21:43] Payload: { "from_number": "+14375242727", "to_number": "+15149129264", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Corbi", "full_name": "Teresa Corbi", "contact_id": "34535", "email": "teresa.corbi@zoetis.com", "orgname": "Zoetis Canada Inc.", "member_type": "AST", "bloc_notes_ac": "jjune 9 2025 vm\r\nLN / 25 September 2025 Not in service\n2026 May 08 call ended after contact asked for caller identity repeatedly\n2026-05-11 Dial no answer, phone: +15144593863\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +15144593863", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:43] Added to queue. Total in queue: 7 [2026-05-13 10:21:43] Webhook received: Contact ID 11248 [2026-05-13 10:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14166152960", "retell_llm_dynamic_variables": { "first_name": "Alkarim", "last_name": "Versi", "full_name": "Alkarim Versi", "contact_id": "11248", "email": "al.versi@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call ended quickly, contact not available.\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, contact not available\n2026 May 13 call reached voicemail, contact not available", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:21:43] Added to queue. Total in queue: 8 [2026-05-13 10:26:40] Webhook received: Contact ID 34554 [2026-05-13 10:26:40] Payload: { "from_number": "+14375242727", "to_number": "+12897753863", "retell_llm_dynamic_variables": { "first_name": "Kristin", "last_name": "Reynolds", "full_name": "Kristin Reynolds", "contact_id": "34554", "email": "kristin.reynolds@westbrookgreenhouses.com", "orgname": "Westbrook Greenhouses Ltd.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call answered by Christine Reynolds, intended contact Kristin not reached\n2026 May 11 reached voicemail, no human contact\n2026 May 11 call reached voicemail answered by Christine\n2026 May 13 voicemail reached, message left for callback", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:26:40] Added to queue. Total in queue: 1 [2026-05-13 10:26:40] Webhook received: Contact ID 34429 [2026-05-13 10:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17813674237", "retell_llm_dynamic_variables": { "first_name": "Anne-Marie", "last_name": "Mosher", "full_name": "Anne-Marie Mosher", "contact_id": "34429", "email": "mosher.anne-marie@cleanharbors.com", "orgname": "Clean Harbors", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Number disconnected\n2026 May 08 call initiated but no conversation, user asked who is calling, call ended.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MA", "toronto_current_time": "2026-05-13T10:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:26:40] Added to queue. Total in queue: 2 [2026-05-13 10:26:41] Webhook received: Contact ID 9740 [2026-05-13 10:26:41] Payload: { "from_number": "+14375242727", "to_number": "+19055521883", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Vasilescu", "full_name": "Laura Vasilescu", "contact_id": "9740", "email": "nardyv1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 27 2025 vm Apr 1 2025 vm apr 4 2025 vm\r\nApr 25 2025 vm July 9 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 contact not available, call ended quickly\n2026 May 11 call ended early, contact not available\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail or unavailable party, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:26:41] Added to queue. Total in queue: 3 [2026-05-13 10:31:37] Webhook received: Contact ID 34522 [2026-05-13 10:31:37] Payload: { "from_number": "+14375242727", "to_number": "+16042631671", "retell_llm_dynamic_variables": { "first_name": "Nercy", "last_name": "Barona", "full_name": "Nercy Barona", "contact_id": "34522", "email": "nercyb@cgis.ca", "orgname": "CG Industrial Specialties Ltd.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 Not in the office - call back\n2026 May 08 callback scheduled for Nercy on 2026-05-13 10:00", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-08T14:01:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:31:37] Added to queue. Total in queue: 1 [2026-05-13 10:53:06] Webhook received: Contact ID 33427 [2026-05-13 10:53:06] Payload: { "from_number": "+14375242727", "to_number": "+12899399288", "retell_llm_dynamic_variables": { "first_name": "Tri Ly", "last_name": "", "full_name": "Tri Ly ", "contact_id": "33427", "email": "tri@directobjective.ca", "orgname": "Direct Objective Consulting", "member_type": "PRO", "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided\n2026 Apr 30 contact wants to renew and sent the email - NPI# 33427\n2026 May 01 contact interested in renewal, detailed procedure email sent - NPI# not provided\n2026 May 11 contact wants to renew and sent the email - NPI# 33427\n2026 May 12 contact requested callback in two hours\n2026 May 12 - Contact asked for callback in three hours; callback scheduled for 2026-05-12 19:01. NPI email on record tri@directobjective.ca\n2026 May 12 - Contact asked to be called back in 4 hours; callback scheduled for 2026-05-12 20:11. NPI ID not provided.", "number_of_passed_courses": "999", "extension": "1234", "province": "ON", "toronto_current_time": "2026-05-13T10:53:07-04:00", "called_by": "" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:53:06] Added to queue. Total in queue: 1 [2026-05-13 10:54:39] Webhook received: Contact ID 33427 [2026-05-13 10:54:39] Payload: { "from_number": "+14375242727", "to_number": "+12899399288", "retell_llm_dynamic_variables": { "first_name": "Tri Ly", "last_name": "", "full_name": "Tri Ly ", "contact_id": "33427", "email": "tri@directobjective.ca", "orgname": "Direct Objective Consulting", "member_type": "PRO", "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided\n2026 Apr 30 contact wants to renew and sent the email - NPI# 33427\n2026 May 01 contact interested in renewal, detailed procedure email sent - NPI# not provided\n2026 May 11 contact wants to renew and sent the email - NPI# 33427\n2026 May 12 contact requested callback in two hours\n2026 May 12 - Contact asked for callback in three hours; callback scheduled for 2026-05-12 19:01. NPI email on record tri@directobjective.ca\n2026 May 12 - Contact asked to be called back in 4 hours; callback scheduled for 2026-05-12 20:11. NPI ID not provided.", "number_of_passed_courses": "999", "extension": "1234", "province": "ON", "toronto_current_time": "2026-05-13T10:54:40-04:00", "called_by": "" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:54:39] Added to queue. Total in queue: 2 [2026-05-13 10:55:39] Webhook received: Contact ID 33427 [2026-05-13 10:55:39] Payload: { "from_number": "+14375242727", "to_number": "+12899399288", "retell_llm_dynamic_variables": { "first_name": "Tri Ly", "last_name": "", "full_name": "Tri Ly ", "contact_id": "33427", "email": "tri@directobjective.ca", "orgname": "Direct Objective Consulting", "member_type": "PRO", "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided\n2026 Apr 30 contact wants to renew and sent the email - NPI# 33427\n2026 May 01 contact interested in renewal, detailed procedure email sent - NPI# not provided\n2026 May 11 contact wants to renew and sent the email - NPI# 33427\n2026 May 12 contact requested callback in two hours\n2026 May 12 - Contact asked for callback in three hours; callback scheduled for 2026-05-12 19:01. NPI email on record tri@directobjective.ca\n2026 May 12 - Contact asked to be called back in 4 hours; callback scheduled for 2026-05-12 20:11. NPI ID not provided.\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "999", "extension": "1234", "province": "ON", "toronto_current_time": "2026-05-13T10:55:40-04:00", "called_by": "" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:55:39] Added to queue. Total in queue: 2 [2026-05-13 10:56:42] Webhook received: Contact ID 33427 [2026-05-13 10:56:42] Payload: { "from_number": "+14375242727", "to_number": "+12899399288", "retell_llm_dynamic_variables": { "first_name": "Tri Ly", "last_name": "", "full_name": "Tri Ly ", "contact_id": "33427", "email": "tri@directobjective.ca", "orgname": "Direct Objective Consulting", "member_type": "PRO", "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided\n2026 Apr 30 contact wants to renew and sent the email - NPI# 33427\n2026 May 01 contact interested in renewal, detailed procedure email sent - NPI# not provided\n2026 May 11 contact wants to renew and sent the email - NPI# 33427\n2026 May 12 contact requested callback in two hours\n2026 May 12 - Contact asked for callback in three hours; callback scheduled for 2026-05-12 19:01. NPI email on record tri@directobjective.ca\n2026 May 12 - Contact asked to be called back in 4 hours; callback scheduled for 2026-05-12 20:11. NPI ID not provided.\n2026 May 13 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "999", "extension": "1234", "province": "ON", "toronto_current_time": "2026-05-13T10:56:43-04:00", "called_by": "" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:56:42] Added to queue. Total in queue: 2 [2026-05-13 10:57:38] Webhook received: Contact ID 33427 [2026-05-13 10:57:38] Payload: { "from_number": "+14375242727", "to_number": "+12899399288", "retell_llm_dynamic_variables": { "first_name": "Tri Ly", "last_name": "", "full_name": "Tri Ly ", "contact_id": "33427", "email": "tri@directobjective.ca", "orgname": "Direct Objective Consulting", "member_type": "PRO", "bloc_notes_ac": "2026 Feb 23 - Contact busy, callback scheduled for 2024-06-13 15:30\n2026 Feb 23 contact busy, callback scheduled for 2024-06-13 15:00\n2026 Feb 23 - Contact busy, callback scheduled for 12:48\n2026 Feb 23 - Contact clarified membership is active, answered survey questions.\n2026 Feb 23 contact clarified membership not expired, provided NPI ID 235670, declined survey questions\n2026 Feb 23 contact provided NPI ID 12305678 but declined survey and ended call - NPI# 12305678\n2026 Feb 25 call reached voicemail, no contact made\n2026 Feb 26 contact refused survey and ended call early\n2026 Feb 26 contact refused to discuss membership and ended call quickly.\n2026 Feb 26 contact refused to discuss membership renewal and ended call quickly.\n2026 Feb 26 contact not available, call ended quickly\n2026 Feb 26 call started but user hung up early after introduction\n2026 Mar 04 call reached voicemail, no message left\n2026 Mar 04 contact agreed to receive webinar info and renewal application email sent - NPI# 33427\n2026 Apr 13 contact was busy and refused further calls\n2026 Apr 13 call started, agent reached Tri Ly, first question asked, call ended early\n2026 Apr 13 contact wants to renew and sent the email - NPI# not provided\n2026 Apr 13 contact confirmed identity, answered survey, interested in renewal, asked about reinstatement procedure, membership withdrawal date April 20, 2022 confirmed\n2026 Apr 13 contact answered, interested in reinstatement procedure, email to be sent\n2026 Apr 13 contact answered, interested in reinstatement procedure, no NPI ID provided\n2026 Apr 14 contact interested in reinstatement, email sent with procedure - NPI# 33427\n2026 Apr 14 contact interested in reinstatement, sent email with procedure - NPI# not provided\n2026 Apr 14 contact interested in reinstatement, email sent - NPI# not provided\n2026 Apr 14 contact answered and asked about reinstatement procedure - NPI# not provided\n2026 Apr 14 contact confirmed active membership and provided NPI ID l b zero zero b, call forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID l b zero zero b, case forwarded for follow-up\n2026 Apr 14 contact claims active membership and provided NPI ID lb00b, issue forwarded for follow-up\n2026 Apr 30 contact interested in renewal, requested information, email sent - NPI# not provided\n2026 Apr 30 contact wants to renew and sent the email - NPI# 33427\n2026 May 01 contact interested in renewal, detailed procedure email sent - NPI# not provided\n2026 May 11 contact wants to renew and sent the email - NPI# 33427\n2026 May 12 contact requested callback in two hours\n2026 May 12 - Contact asked for callback in three hours; callback scheduled for 2026-05-12 19:01. NPI email on record tri@directobjective.ca\n2026 May 12 - Contact asked to be called back in 4 hours; callback scheduled for 2026-05-12 20:11. NPI ID not provided.\n2026 May 13 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "999", "extension": "1234", "province": "ON", "toronto_current_time": "2026-05-13T10:57:39-04:00", "called_by": "" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 10:57:38] Added to queue. Total in queue: 2 [2026-05-13 11:06:38] Webhook received: Contact ID 35038 [2026-05-13 11:06:39] Webhook received: Contact ID 42021 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15192658006", "retell_llm_dynamic_variables": { "first_name": "Kimberley", "last_name": "Smith", "full_name": "Kimberley Smith", "contact_id": "42021", "email": "no-email3@ler.com", "orgname": "Ontario One Call", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call attempted to reach Ontario OneCall specialist via extension 8804, no human reached\n2026 May 11 call reached IVR and did not connect to human agent", "number_of_passed_courses": "1", "extension": "8804", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 1 [2026-05-13 11:06:39] Webhook received: Contact ID 34260 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+12899821115", "retell_llm_dynamic_variables": { "first_name": "Fanny", "last_name": "Sun", "full_name": "Fanny Sun", "contact_id": "34260", "email": "fsun@uppercanadachildcare.com", "orgname": "JMH Consulting Services Ltd.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached automated system at White Plains Forest School, no human conversation", "number_of_passed_courses": "0", "extension": "315", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 2 [2026-05-13 11:06:39] Webhook received: Contact ID 42051 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19055221563", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Spearing", "full_name": "Wendy Spearing", "contact_id": "42051", "email": "no-email156@ler.com", "orgname": "The Hamilton Law Association", "member_type": "AST", "bloc_notes_ac": "Aug 27 2025 vm\r\nOct 17 2025 no wendy working there\n2026 May 08 call answered by Matthew Mason, asked for Wendy, call ended shortly\n2026 May 11 call initiated but ended early, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 3 [2026-05-13 11:06:39] Webhook received: Contact ID 34338 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17055265401", "retell_llm_dynamic_variables": { "first_name": "Jeanne", "last_name": "Carey", "full_name": "Jeanne Carey", "contact_id": "34338", "email": "jeanne.carey@raytheon.com", "orgname": "Raytheon Canada Limited", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached security gatekeeper; Jeanne not available; callback suggested\n2026 May 11 call reached security and transferred to Jeanne Carey in finance department, no further conversation\n2026 May 11 call initiated but no conversation beyond greeting", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 4 [2026-05-13 11:06:39] Webhook received: Contact ID 6279 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16138976944", "retell_llm_dynamic_variables": { "first_name": "Fiona", "last_name": "Laffey", "full_name": "Fiona Laffey", "contact_id": "6279", "email": "fionafalcucci@gmail.com", "orgname": "Rebel.com", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, Fiona not available\n2026 May 08 call reached voicemail, no contact with Fiona\n2026 May 11 voicemail reached, no contact with Fiona\n2026 May 11 call initiated but contact not reached; transferred to another person who did not confirm availability of Fiona", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 5 [2026-05-13 11:06:39] Webhook received: Contact ID 8050 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19785051490", "retell_llm_dynamic_variables": { "first_name": "Agnieszka", "last_name": "Lipinska", "full_name": "Agnieszka Lipinska", "contact_id": "8050", "email": "agnieszka.lipinska1@wp.pl", "orgname": "Markforged Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 no answer, call ended due to inactivity\n2026 May 08 call ended with no answer, no contact reached\n2026 May 11 call initiated but no response from contact", "number_of_passed_courses": "0", "extension": "", "province": "MA", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 6 [2026-05-13 11:06:39] Webhook received: Contact ID 33867 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19058295007", "retell_llm_dynamic_variables": { "first_name": "Jaspaul", "last_name": "Dhaliwal", "full_name": "Jaspaul Dhaliwal", "contact_id": "33867", "email": "jaspaul.dhaliwal@gmail.com", "orgname": "Canadian Hospital Specialties Ltd.", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026 May 08 call reached automated menu, person at extension 223 unavailable, callback requested but not scheduled\n2026 May 11 call reached automated menu, contact unavailable at extension 223, call ended without renewal.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 7 [2026-05-13 11:06:39] Webhook received: Contact ID 8344 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+18075777338", "retell_llm_dynamic_variables": { "first_name": "Dina", "last_name": "Routhier", "full_name": "Dina Routhier", "contact_id": "8344", "email": "dlrouthier@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached contact but ended quickly after AI disclosure\n2026 May 11 call initiated but no conversation after greeting", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 8 [2026-05-13 11:06:39] Webhook received: Contact ID 34371 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19053382999", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Truong", "full_name": "Kim Truong", "contact_id": "34371", "email": "kimmytruong2014@gmail.com", "orgname": "Spring Air Systems Inc", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call ended without reaching contact due to automated system and invalid extension entries\n2026 May 11 call ended without reaching Kim Truong due to missing extension", "number_of_passed_courses": "4", "extension": "43", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 9 [2026-05-13 11:06:39] Webhook received: Contact ID 34698 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17052201973", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Umlah", "full_name": "Heather Umlah", "contact_id": "34698", "email": "humlah@macleanengineering.com", "orgname": "MacLean Engineering & Marketing Co. Ltd", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-08 Dial no answer, phone: +17052201973\n2026 May 08 call reached voicemail, no conversation\n2026-05-11 Dial no answer, phone: +17052201973\n2026 May 11 call initiated but no conversation beyond greeting", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 10 [2026-05-13 11:06:39] Webhook received: Contact ID 37765 [2026-05-13 11:06:39] Webhook received: Contact ID 34493 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14162557771", "retell_llm_dynamic_variables": { "first_name": "Deborah", "last_name": "Paton", "full_name": "Deborah Paton", "contact_id": "34493", "email": "deborah.paton@silicates.com", "orgname": "National Silicates", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached automated system with invalid extension attempts, no human contact\n2026 May 11 call reached Michelle Brassard instead of Deborah, no renewal discussion.", "number_of_passed_courses": "0", "extension": "116", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 11 [2026-05-13 11:06:39] Webhook received: Contact ID 9984 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14164921200", "retell_llm_dynamic_variables": { "first_name": "Paresh", "last_name": "Bhavsar, Cpa", "full_name": "Paresh Bhavsar, Cpa", "contact_id": "9984", "email": "bhavsar_paresh@yahoo.com", "orgname": "Quality Hotels", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 There is no one by the name Paresh at this location. Need info on which location .\n2026 May 08 call reached automated system, no human answered\n2026 May 11 call reached company automated system, no human conversation with Paresh.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 12 [2026-05-13 11:06:39] Webhook received: Contact ID 35447 [2026-05-13 11:06:39] Webhook received: Contact ID 33890 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+12899995526", "retell_llm_dynamic_variables": { "first_name": "Ruizhu", "last_name": "Xu", "full_name": "Ruizhu Xu", "contact_id": "33890", "email": "xuruizhu@yahoo.ca", "orgname": "Btrust Supermarket", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 16 September 2025 No one by that name\n2026 May 08 call reached gatekeeper, agent requested Ruizhu Xu in HR, call ended on hold\n2026 May 11 attempted to reach Ruizhu Xu but contact was unavailable, call ended with callback planned.", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 13 [2026-05-13 11:06:39] Webhook received: Contact ID 10383 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19053542713", "retell_llm_dynamic_variables": { "first_name": "Jenny", "last_name": "Choi", "full_name": "Jenny Choi", "contact_id": "10383", "email": "nfjennychoi@gmail.com", "orgname": "Flowers.ca Inc", "member_type": "AST", "bloc_notes_ac": "may 22 2025 not available\r\nSept 4 2025 not available\n2026 May 08 contact not available, spoke with Stephanie who recommended email contact for Jenny Choi\n2026 May 11 contact answered by Julian, not Jenny, no callback time given", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 14 [2026-05-13 11:06:39] Webhook received: Contact ID 33815 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15193262681", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Iatonna", "full_name": "Lindsay Iatonna", "contact_id": "33815", "email": "lindsayiatonna@hmid.ca", "orgname": "Hicks, MacPherson, Iatonna & Driedger LLP", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 contact not available, voicemail declined, call ended politely.\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 contact unavailable, declined voicemail, call ended early.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 15 [2026-05-13 11:06:39] Webhook received: Contact ID 42275 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17057371900", "retell_llm_dynamic_variables": { "first_name": "Christy", "last_name": "MacMartin", "full_name": "Christy MacMartin", "contact_id": "42275", "email": "no-email49@ler.com", "orgname": "Markatvet Inc.", "member_type": "AST", "bloc_notes_ac": "Dec 11 2025 she doesnt work there anymore\n2026 May 08 call answered by hospital operator, no contact with Christy\n2026 May 11 reached Barry Animal Hospital, spoke with Brie, not Christy", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 16 [2026-05-13 11:06:39] Webhook received: Contact ID 33823 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14167333360", "retell_llm_dynamic_variables": { "first_name": "Kin-Shing", "last_name": "Au", "full_name": "Kin-Shing Au", "contact_id": "33823", "email": "kauptam1@yahoo.ca", "orgname": "Assurant Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 voicemail reached, no human contact\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no message left\n2026 May 11 call initiated but no conversation beyond greeting.", "number_of_passed_courses": "1", "extension": "66018", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 17 [2026-05-13 11:06:39] Webhook received: Contact ID 34726 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16138562238", "retell_llm_dynamic_variables": { "first_name": "Dawn", "last_name": "Hayley", "full_name": "Dawn Hayley", "contact_id": "34726", "email": "dhayley@hotmail.com", "orgname": "Town of Greater Napanee", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 No one by this name\n2026 May 08 call reached automated directory, no human contact made\n2026 May 11 call reached automated system, no human contact made.", "number_of_passed_courses": "0", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 18 [2026-05-13 11:06:39] Webhook received: Contact ID 17357 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16044844374", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Bodi", "full_name": "Amanda Bodi", "contact_id": "17357", "email": "amanda@canadiansbaseball.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm\n2026 May 08 call reached automated system, no human interaction\n2026 May 11 call ended in directory without reaching contact", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 19 [2026-05-13 11:06:39] Webhook received: Contact ID 42106 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15199443800", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Laselva", "full_name": "Kristine Laselva", "contact_id": "42106", "email": "no-email202@ler.com", "orgname": "Ground Effects", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached automated system at Ground Effect, no human contact\n2026 May 11 call attempted to connect to Kristine at extension 1349 but failed, no human reached", "number_of_passed_courses": "0", "extension": "1349", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 20 [2026-05-13 11:06:39] Webhook received: Contact ID 34413 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19055252268", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Parris", "full_name": "Lisa Parris", "contact_id": "34413", "email": "lisa.parris@hwcdsb.ca", "orgname": "Hamilton Wentworth Catholic Child Care Centres", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Completed\n2026 May 08 reached voicemail for Lisa Paris at Hamilton Wentworth Catholic District School Board\n2026 May 08 contact not available, requested callback later.\n2026 May 11 call transferred to Alyssa instead of Lisa Parris, call ended without renewal discussion.", "number_of_passed_courses": "0", "extension": "1715", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 21 [2026-05-13 11:06:39] Webhook received: Contact ID 7290 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+18072742282", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Wall", "full_name": "Nicole Wall", "contact_id": "7290", "email": "nicolejessicahugs@hotmail.com", "orgname": "NCDS Career Works", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 not interested\n2026 May 08 call connected with Nicole Wall, no further conversation\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 contact not Nicole, Nicole out of office, no message taken.", "number_of_passed_courses": "2", "extension": "222", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 22 [2026-05-13 11:06:39] Webhook received: Contact ID 34247 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19054502230", "retell_llm_dynamic_variables": { "first_name": "Namita", "last_name": "Sharma", "full_name": "Namita Sharma", "contact_id": "34247", "email": "namita282@gmail.com", "orgname": "DMD Building Systems Corp.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 No one by that name\n2026 May 08 call reached automated directory, no human contact made.\n2026 May 11 call reached directory system but no human contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 23 [2026-05-13 11:06:39] Webhook received: Contact ID 8658 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14164794345", "retell_llm_dynamic_variables": { "first_name": "Bing", "last_name": "Yang", "full_name": "Bing Yang", "contact_id": "8658", "email": "bingbingyang@yahoo.ca", "orgname": "Lifetimes Living Inc", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call ended after automated menu navigation, no human reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call ended after automated menu navigation, no human reached.", "number_of_passed_courses": "4", "extension": "312", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 24 [2026-05-13 11:06:39] Webhook received: Contact ID 34498 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19056243020", "retell_llm_dynamic_variables": { "first_name": "Patricia", "last_name": "Becher", "full_name": "Patricia Becher", "contact_id": "34498", "email": "p.becher17@gmail.com", "orgname": "Kapsch TrafficCom Canada Inc.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached automated system, HR payroll busy, no human reached\n2026 May 11 call reached automated system at Caps Trafficcom, payroll contact unavailable, agent to call back later.", "number_of_passed_courses": "1", "extension": "1132", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 25 [2026-05-13 11:06:39] Webhook received: Contact ID 33971 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19052274118", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Peach", "full_name": "Darlene Peach", "contact_id": "33971", "email": "dpeach62@gmail.com", "orgname": "Thorold Auto Parts & Recycling", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026-05-08 Dial no answer, phone: +19052274118\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 contact answered by Germaine, Darlene not reached", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 26 [2026-05-13 11:06:39] Webhook received: Contact ID 36634 [2026-05-13 11:06:39] Webhook received: Contact ID 34774 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+18079376896", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Graf", "full_name": "Amanda Graf", "contact_id": "34774", "email": "grafsplumbing@gmail.com", "orgname": "Graf's Plumbing Inc.", "member_type": "AST", "bloc_notes_ac": "June 11 2025 completed\n2026 May 08 contact not available, message offered for Amanda\n2026 May 11 contact not available, Amanda not in office", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 27 [2026-05-13 11:06:39] Webhook received: Contact ID 33917 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+18772603892", "retell_llm_dynamic_variables": { "first_name": "Tatyana", "last_name": "Kotlyachkova", "full_name": "Tatyana Kotlyachkova", "contact_id": "33917", "email": "tkotlyachkova@gmail.com", "orgname": "Ontario Teachers Insurance Plan", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call initiated but no conversation, user asked to hold to connect with Tatyana, call ended shortly after\n2026 May 11 call ended quickly, no contact reached", "number_of_passed_courses": "4", "extension": "1667", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 28 [2026-05-13 11:06:39] Webhook received: Contact ID 37476 [2026-05-13 11:06:39] Webhook received: Contact ID 36291 [2026-05-13 11:06:39] Webhook received: Contact ID 8669 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19057900302", "retell_llm_dynamic_variables": { "first_name": "Bo", "last_name": "Ly", "full_name": "Bo Ly", "contact_id": "8669", "email": "bo@visuallogix.ca", "orgname": "Jones Packaging Inc.", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail for Bo at Jones Healthcare Group\n2026 May 08 call ended early, contact not available\n2026 May 11 voicemail reached for Bo, no human contact\n2026 May 11 contact not available, call ended quickly", "number_of_passed_courses": "0", "extension": "290", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 29 [2026-05-13 11:06:39] Webhook received: Contact ID 36269 [2026-05-13 11:06:39] Webhook received: Contact ID 9889 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17053249306", "retell_llm_dynamic_variables": { "first_name": "Vicki", "last_name": "Goulah", "full_name": "Vicki Goulah", "contact_id": "9889", "email": "vgoulah@mariposadairy.ca", "orgname": "Mariposa Dairy Ltd.", "member_type": "AST", "bloc_notes_ac": "May 21 2025 in a meeting\r\nAug 6 2025 vm\r\nLN Oct 6 2025 in a meeting.\n2026 May 08 callback scheduled for Vicki at Mariposa Dairy - NPI# not provided\n2026 May 11 contact answered but Vicki not reached", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 30 [2026-05-13 11:06:39] Webhook received: Contact ID 34470 [2026-05-13 11:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15143857920", "retell_llm_dynamic_variables": { "first_name": "Bernadette", "last_name": "Arugay", "full_name": "Bernadette Arugay", "contact_id": "34470", "email": "bernadetteroldan@bell.net", "orgname": "Judith and Charles", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call ended without reaching Bernadette; automated system encountered.", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:39] Added to queue. Total in queue: 31 [2026-05-13 11:06:40] Webhook received: Contact ID 34776 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19055455508", "retell_llm_dynamic_variables": { "first_name": "Michele", "last_name": "Creechan", "full_name": "Michele Creechan", "contact_id": "34776", "email": "rcreechan@cogeco.ca", "orgname": "Hutchsdingleydell Ltd.", "member_type": "AST", "bloc_notes_ac": "June 11 2025 She is no longer with company\n2026 May 08 contact not available; no new contact info provided.\n2026 May 11 call ended after reaching wrong person, did not speak with Michele.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 32 [2026-05-13 11:06:40] Webhook received: Contact ID 37883 [2026-05-13 11:06:40] Webhook received: Contact ID 35719 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19055496561", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Howard", "full_name": "Michelle Howard", "contact_id": "35719", "email": "m_howard2000@hotmail.com", "orgname": "McNally Construction Inc.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no message left, will call back later\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 contact informed Michelle is no longer at the company and no new contact info available.", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 33 [2026-05-13 11:06:40] Webhook received: Contact ID 42189 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+18076242569", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Smith", "full_name": "Andrea Smith", "contact_id": "42189", "email": "no-email245@ler.com", "orgname": "Wequedong Lodge", "member_type": "AST", "bloc_notes_ac": "Sept 2 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached Scott, Andrea Smith not available", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 34 [2026-05-13 11:06:40] Webhook received: Contact ID 34388 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+18002676428", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Czuba", "full_name": "Tyler Czuba", "contact_id": "34388", "email": "tyler@picohospitality.com", "orgname": "Pico Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached PICO, requested Tyler Czuba but no conversation confirmed\n2026 May 11 outbound call connected to PICO representative, call lasted 39 seconds", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 35 [2026-05-13 11:06:40] Webhook received: Contact ID 34012 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14169795000", "retell_llm_dynamic_variables": { "first_name": "Pina", "last_name": "Houle", "full_name": "Pina Houle", "contact_id": "34012", "email": "phoule@gmail.com", "orgname": "Ryerson University", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm Wayne\r\nAug 28 2025 vm\n2026 May 08 reached voicemail for Wayne Virge, intended for Pina Houle\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached automated system and agent asked for Pina Houle but no connection made", "number_of_passed_courses": "0", "extension": "6238", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 36 [2026-05-13 11:06:40] Webhook received: Contact ID 42156 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15143639555", "retell_llm_dynamic_variables": { "first_name": "Ana", "last_name": "Orobio", "full_name": "Ana Orobio", "contact_id": "42156", "email": "no-email228@ler.com", "orgname": "Energy Transportation Group", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call ended after automated menu navigation; Ana Orobio not reached.\n2026 May 11 call reached automated menu, no human interaction.", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 37 [2026-05-13 11:06:40] Webhook received: Contact ID 34501 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14504666688", "retell_llm_dynamic_variables": { "first_name": "Priscilla", "last_name": "Colubriale", "full_name": "Priscilla Colubriale", "contact_id": "34501", "email": "priscilla.colubriale@ricova.com", "orgname": "Ricova Group", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call intercepted by automated system, did not reach Priscilla\n2026 May 11 call reached automated system, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 38 [2026-05-13 11:06:40] Webhook received: Contact ID 33787 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14168606844", "retell_llm_dynamic_variables": { "first_name": "Patricia", "last_name": "Foster", "full_name": "Patricia Foster", "contact_id": "33787", "email": "triciafoster@rogers.com", "orgname": "Mackie Research Capital Corp.", "member_type": "AST", "bloc_notes_ac": "june 2 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no answer\n2026 May 08 callback scheduled for Monday 10 AM\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 39 [2026-05-13 11:06:40] Webhook received: Contact ID 34745 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19055285877", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Cicci", "full_name": "Norman Cicci", "contact_id": "34745", "email": "normcicci@rogers.com", "orgname": "Good Shepherd Non-profit Homes", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 Unable to reach Norman Cicci through automated system, call ended without contact.\n2026 May 11 call reached Good Shepherd reception but did not connect to Norman Cicci.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 40 [2026-05-13 11:06:40] Webhook received: Contact ID 33938 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14166461222", "retell_llm_dynamic_variables": { "first_name": "Mimi", "last_name": "Lac-On", "full_name": "Mimi Lac-On", "contact_id": "33938", "email": "lac.mimi@gmail.com", "orgname": "TriOS College Business Technology Healthcare", "member_type": "AST", "bloc_notes_ac": "June 3 2025 Receptionist said Mimi may be at another campus.\n2026 May 08 call reached automated menu, no human interaction\n2026 May 11 call reached directory system but contact not found, call ended", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 41 [2026-05-13 11:06:40] Webhook received: Contact ID 33755 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15196212333", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Tomchishen", "full_name": "Rachel Tomchishen", "contact_id": "33755", "email": "rachel_girvin@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm May 6 2026 vm\n2026 May 08 call reached hospital automated system, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached hospital automated system, no human interaction\n2026 May 11 call initiated, no conversation", "number_of_passed_courses": "0", "extension": "2322", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 42 [2026-05-13 11:06:40] Webhook received: Contact ID 34119 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19059354533", "retell_llm_dynamic_variables": { "first_name": "Chris", "last_name": "Heaslip", "full_name": "Chris Heaslip", "contact_id": "34119", "email": "chrisheaslip@jcbakker.com", "orgname": "JC Bakker & Sons Ltd.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 Call back\r\nJune 5 2025 not in\r\nSept 3 2025 not in today\n2026 May 08 call answered by non-target person, call ended early without reaching Chris.\n2026 May 11 call reached wrong person, no renewal discussion.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 43 [2026-05-13 11:06:40] Webhook received: Contact ID 9508 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15199777172", "retell_llm_dynamic_variables": { "first_name": "Hussein", "last_name": "Bazzi", "full_name": "Hussein Bazzi", "contact_id": "9508", "email": "bazzih@quantumtax.co", "orgname": "Quantum Tax Ltd.", "member_type": "AST", "bloc_notes_ac": "12 March 2025 VM\r\n25 March 2025 VM\r\n22 April 2025 VM\r\n29 April 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 contact requested callback for membership discussion on May 11 at 9:30 AM - NPI# not provided\n2026 May 11 call reached voicemail for Hussein at Quantum Tax\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 44 [2026-05-13 11:06:40] Webhook received: Contact ID 42027 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15199443800", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Laselva", "full_name": "Kristine Laselva", "contact_id": "42027", "email": "no-email36@ler.com", "orgname": "Ground Effects", "member_type": "AST", "bloc_notes_ac": "Nov 25 2025 she no longer works there\n2026 May 08 call reached automated system, no human contact.\n2026 May 11 call ended without reaching Kristine due to extension and transfer failure.", "number_of_passed_courses": "0", "extension": "1349", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 45 [2026-05-13 11:06:40] Webhook received: Contact ID 34551 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+17054171588", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Dolmage", "full_name": "Jennifer Dolmage", "contact_id": "34551", "email": "jennifer.d@rogers.com", "orgname": "Mason Miller Accounting & Taxation", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 01 October 2025 She no longer works there\n2026 May 08 call reached voicemail of Kim Miller, no updated contact info for Jennifer Dolmage\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached Bronwyn at Mason Miller accounting, asked for Jennifer Dolmage, call ended early", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 46 [2026-05-13 11:06:40] Webhook received: Contact ID 8041 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19052399698", "retell_llm_dynamic_variables": { "first_name": "Agnes", "last_name": "Okitondo", "full_name": "Agnes Okitondo", "contact_id": "8041", "email": "agnesokitondo@hotmail.com", "orgname": "ScotiaBank", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, contact not available\n2026 May 11 contact not available, callback scheduled for 12:06 - reached Ashish\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 contact not available, call ended quickly", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 47 [2026-05-13 11:06:40] Webhook received: Contact ID 29247 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14169797799", "retell_llm_dynamic_variables": { "first_name": "Merry", "last_name": "Glidden", "full_name": "Merry Glidden", "contact_id": "29247", "email": "evettemerry@hotmail.com", "orgname": "The Bata Shoe Museum", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached automated system and voicemail, no human contact\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 11 call reached automated system, no human contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 48 [2026-05-13 11:06:40] Webhook received: Contact ID 6919 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19056884300", "retell_llm_dynamic_variables": { "first_name": "Luella", "last_name": "Hozjan", "full_name": "Luella Hozjan", "contact_id": "6919", "email": "lhozjan@cogeco.ca", "orgname": "Stokes Seeds Ltd", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 She no longer works there.\n2026 May 08 call reached voicemail, no live contact made\n2026 May 11 Unable to reach Luella through directory options, call ended without contact", "number_of_passed_courses": "0", "extension": "136", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 49 [2026-05-13 11:06:40] Webhook received: Contact ID 34623 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16476773022", "retell_llm_dynamic_variables": { "first_name": "Moid", "last_name": "Shaheen", "full_name": "Moid Shaheen", "contact_id": "34623", "email": "moidshaheen@gmail.com", "orgname": "Mobycart International Inc.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nLN / 01 October 2025 He was at the office - he asked that I call him later for him to check with the company if they have renewed it or not\n2026 May 08 contact busy, callback scheduled for Monday morning - NPI# 34623\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 50 [2026-05-13 11:06:40] Webhook received: Contact ID 34340 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14168645736", "retell_llm_dynamic_variables": { "first_name": "Thulisile", "last_name": "Mathabela", "full_name": "Thulisile Mathabela", "contact_id": "34340", "email": "thulisilemb@hotmail.com", "orgname": "St. Michael's Hospital", "member_type": "AST", "bloc_notes_ac": "wrong number\n2026 May 08 call initiated but no conversation beyond initial greeting\n2026 May 11 call answered by wrong person at surgical day care, no renewal discussion", "number_of_passed_courses": "4", "extension": "5736", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 51 [2026-05-13 11:06:40] Webhook received: Contact ID 42031 [2026-05-13 11:06:40] Payload: { "from_number": "+14375242727", "to_number": "+16136372650", "retell_llm_dynamic_variables": { "first_name": "Carla", "last_name": "Gatley", "full_name": "Carla Gatley", "contact_id": "42031", "email": "no-email58@ler.com", "orgname": "The Township of South Algonquin", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 she doesnt work there anymore\n2026 May 08 contact answered by Tia, Carla not available, no callback date given\n2026 May 11 contact answered but Carla Gatley not available, no callback time given.", "number_of_passed_courses": "0", "extension": "200", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:40] Added to queue. Total in queue: 52 [2026-05-13 11:06:41] Webhook received: Contact ID 29944 [2026-05-13 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+18005653000", "retell_llm_dynamic_variables": { "first_name": "Josephine", "last_name": "Braier", "full_name": "Josephine Braier", "contact_id": "29944", "email": "josephine.braier@parkinson.ca", "orgname": "Parkinson Canada Inc", "member_type": "AST", "bloc_notes_ac": "Oct 22 2025 vm\n2026 May 08 call attempted but no answer from Josephine\n2026 May 11 call reached Parkinson Canada receptionist but no further conversation.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:41] Added to queue. Total in queue: 53 [2026-05-13 11:06:41] Webhook received: Contact ID 34548 [2026-05-13 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19058463177", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Lothouse-Bylstra", "full_name": "Connie Lothouse-Bylstra", "contact_id": "34548", "email": "cbylstra0928@outlook.com", "orgname": "Sotawall Ltd.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached automated directory, no human contact\n2026-05-08 Dial no answer, phone: +19054573285\n2026 May 11 unable to reach Connie through directory, will call back later", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:41] Added to queue. Total in queue: 54 [2026-05-13 11:06:41] Webhook received: Contact ID 10565 [2026-05-13 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19056434111", "retell_llm_dynamic_variables": { "first_name": "Jeanette", "last_name": "Ireland", "full_name": "Jeanette Ireland", "contact_id": "10565", "email": "jire_land@hotmail.com", "orgname": "Fabris Inc", "member_type": "AST", "bloc_notes_ac": "may 22 2025 vm Sept 5 2025 vm\n2026 May 08 call ended after confirming Jeanette was not available\n2026 May 11 call reached wrong person, no callback date provided", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:41] Webhook received: Contact ID 34179 [2026-05-13 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14169242243", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "White", "full_name": "Michael White", "contact_id": "34179", "email": "promembership1959@gmail.com", "orgname": "Randolph College for the Performing Arts", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 Sick - not in the office\n2026 May 08 call reached voicemail at Randolph Center for the Arts - no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached gatekeeper, Michael not available, no message left.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:41] Added to queue. Total in queue: 55 [2026-05-13 11:06:41] Added to queue. Total in queue: 56 [2026-05-13 11:06:41] Webhook received: Contact ID 36795 [2026-05-13 11:06:41] Webhook received: Contact ID 33884 [2026-05-13 11:06:41] Payload: { "from_number": "+14375242727", "to_number": "+19058300333", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Medeiros", "full_name": "Crystal Medeiros", "contact_id": "33884", "email": "crystal@atvfarms.com", "orgname": "ATV Farms", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Not in the office\r\nLN / 16 September 2025 VM\n2026 May 08 call to ATV Farms, Crystal not available, no message left\n2026 May 11 contact not available, no message left.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:41] Added to queue. Total in queue: 57 [2026-05-13 11:06:42] Webhook received: Contact ID 34341 [2026-05-13 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16132358101", "retell_llm_dynamic_variables": { "first_name": "Ling", "last_name": "Ru", "full_name": "Ling Ru", "contact_id": "34341", "email": "qrling@hotmail.com", "orgname": "Canadian Centre on Substance Use and Addiction", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call ended after initial greeting attempts, no contact with Ling.\n2026 May 11 call ended after initial greeting, no contact with Ling", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:42] Added to queue. Total in queue: 58 [2026-05-13 11:06:42] Webhook received: Contact ID 36923 [2026-05-13 11:06:42] Webhook received: Contact ID 34037 [2026-05-13 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+15193370537", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Chrapko", "full_name": "Carol Chrapko", "contact_id": "34037", "email": "cchrapko@sjhospice.ca", "orgname": "St. Joseph's Hospice Rescource Centre of Sarnia Lambton", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm Different name\r\nAug 28 2025 Carol has not worked there in a number of years.\n2026 May 08 contact not available, no forwarding info provided\n2026 May 11 call reached Karen at St. Joseph's Hospice, asked for Carol Chrapko, call ended shortly after", "number_of_passed_courses": "0", "extension": "116", "province": "ON", "toronto_current_time": "2026-05-13T11:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:42] Added to queue. Total in queue: 59 [2026-05-13 11:06:42] Webhook received: Contact ID 33982 [2026-05-13 11:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16103729750", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "Kowalski", "full_name": "Michael Kowalski", "contact_id": "33982", "email": "mikekowalski115@comcast.net", "orgname": "Rentokil North America Inc.", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached IVR and did not connect to human representative.\n2026 May 11 call reached IVR and held for representative, no human contact made.", "number_of_passed_courses": "0", "extension": "25135", "province": "PA", "toronto_current_time": "2026-05-13T11:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:06:42] Added to queue. Total in queue: 60 [2026-05-13 11:06:42] Webhook received: Contact ID 48561 [2026-05-13 11:21:42] Webhook received: Contact ID 34260 [2026-05-13 11:21:42] Payload: { "from_number": "+14375242727", "to_number": "+19052099505", "retell_llm_dynamic_variables": { "first_name": "Fanny", "last_name": "Sun", "full_name": "Fanny Sun", "contact_id": "34260", "email": "fsun@uppercanadachildcare.com", "orgname": "JMH Consulting Services Ltd.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached automated system at White Plains Forest School, no human conversation\n2026 May 13 voicemail reached, no contact with Fanny Sun", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:42] Added to queue. Total in queue: 2 [2026-05-13 11:21:43] Webhook received: Contact ID 8669 [2026-05-13 11:21:43] Payload: { "from_number": "+14375242727", "to_number": "+19055679461", "retell_llm_dynamic_variables": { "first_name": "Bo", "last_name": "Ly", "full_name": "Bo Ly", "contact_id": "8669", "email": "bo@visuallogix.ca", "orgname": "Jones Packaging Inc.", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail for Bo at Jones Healthcare Group\n2026 May 08 call ended early, contact not available\n2026 May 11 voicemail reached for Bo, no human contact\n2026 May 11 contact not available, call ended quickly\n2026 May 13 call reached voicemail for Bo at Jones Healthcare Group", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:43] Added to queue. Total in queue: 3 [2026-05-13 11:21:43] Webhook received: Contact ID 34388 [2026-05-13 11:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16474586246", "retell_llm_dynamic_variables": { "first_name": "Tyler", "last_name": "Czuba", "full_name": "Tyler Czuba", "contact_id": "34388", "email": "tyler@picohospitality.com", "orgname": "Pico Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached PICO, requested Tyler Czuba but no conversation confirmed\n2026 May 11 outbound call connected to PICO representative, call lasted 39 seconds\n2026 May 13 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:43] Added to queue. Total in queue: 4 [2026-05-13 11:21:43] Webhook received: Contact ID 33823 [2026-05-13 11:21:43] Payload: { "from_number": "+14375242727", "to_number": "+19055089993", "retell_llm_dynamic_variables": { "first_name": "Kin-Shing", "last_name": "Au", "full_name": "Kin-Shing Au", "contact_id": "33823", "email": "kauptam1@yahoo.ca", "orgname": "Assurant Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 voicemail reached, no human contact\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no message left\n2026 May 11 call initiated but no conversation beyond greeting.\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:43] Added to queue. Total in queue: 5 [2026-05-13 11:21:44] Webhook received: Contact ID 34498 [2026-05-13 11:21:44] Payload: { "from_number": "+14375242727", "to_number": "+19056732080", "retell_llm_dynamic_variables": { "first_name": "Patricia", "last_name": "Becher", "full_name": "Patricia Becher", "contact_id": "34498", "email": "p.becher17@gmail.com", "orgname": "Kapsch TrafficCom Canada Inc.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached automated system, HR payroll busy, no human reached\n2026 May 11 call reached automated system at Caps Trafficcom, payroll contact unavailable, agent to call back later.\n2026-05-13 dial busy, phone: +19056243020", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:44] Added to queue. Total in queue: 6 [2026-05-13 11:21:44] Webhook received: Contact ID 36341 [2026-05-13 11:21:44] Payload: { "from_number": "+14375242727", "to_number": "+19054528865", "retell_llm_dynamic_variables": { "first_name": "Jason", "last_name": "Czekierda", "full_name": "Jason Czekierda", "contact_id": "36341", "email": "jason.czekierda@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 gatekeeper answered, callback scheduled for 19:00\n2026 May 08 contact not available, call ended quickly\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T10:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:44] Added to queue. Total in queue: 7 [2026-05-13 11:21:44] Webhook received: Contact ID 34012 [2026-05-13 11:21:44] Payload: { "from_number": "+14375242727", "to_number": "+14167818924", "retell_llm_dynamic_variables": { "first_name": "Pina", "last_name": "Houle", "full_name": "Pina Houle", "contact_id": "34012", "email": "phoule@gmail.com", "orgname": "Ryerson University", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm Wayne\r\nAug 28 2025 vm\n2026 May 08 reached voicemail for Wayne Virge, intended for Pina Houle\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached automated system and agent asked for Pina Houle but no connection made\n2026 May 13 voicemail reached, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:44] Added to queue. Total in queue: 8 [2026-05-13 11:21:44] Webhook received: Contact ID 34698 [2026-05-13 11:21:44] Payload: { "from_number": "+14375242727", "to_number": "+17053612022", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Umlah", "full_name": "Heather Umlah", "contact_id": "34698", "email": "humlah@macleanengineering.com", "orgname": "MacLean Engineering & Marketing Co. Ltd", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-08 Dial no answer, phone: +17052201973\n2026 May 08 call reached voicemail, no conversation\n2026-05-11 Dial no answer, phone: +17052201973\n2026 May 11 call initiated but no conversation beyond greeting\n2026-05-13 Dial no answer, phone: +17052201973", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:44] Added to queue. Total in queue: 9 [2026-05-13 11:21:44] Webhook received: Contact ID 42106 [2026-05-13 11:21:44] Payload: { "from_number": "+14375242727", "to_number": "+15199823095", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Laselva", "full_name": "Kristine Laselva", "contact_id": "42106", "email": "no-email202@ler.com", "orgname": "Ground Effects", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached automated system at Ground Effect, no human contact\n2026 May 11 call attempted to connect to Kristine at extension 1349 but failed, no human reached\n2026 May 13 call reached automated system, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:44] Added to queue. Total in queue: 10 [2026-05-13 11:21:44] Webhook received: Contact ID 34371 [2026-05-13 11:21:44] Payload: { "from_number": "+14375242727", "to_number": "+16478954601", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Truong", "full_name": "Kim Truong", "contact_id": "34371", "email": "kimmytruong2014@gmail.com", "orgname": "Spring Air Systems Inc", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call ended without reaching contact due to automated system and invalid extension entries\n2026 May 11 call ended without reaching Kim Truong due to missing extension\n2026 May 13 reached voicemail for Kim Truong in accounting department, no human contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:44] Added to queue. Total in queue: 11 [2026-05-13 11:21:45] Webhook received: Contact ID 8658 [2026-05-13 11:21:45] Payload: { "from_number": "+14375242727", "to_number": "+14163036678", "retell_llm_dynamic_variables": { "first_name": "Bing", "last_name": "Yang", "full_name": "Bing Yang", "contact_id": "8658", "email": "bingbingyang@yahoo.ca", "orgname": "Lifetimes Living Inc", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call ended after automated menu navigation, no human reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call ended after automated menu navigation, no human reached.\n2026 May 13 call reached voicemail at extension 312, no human contact", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:45] Added to queue. Total in queue: 12 [2026-05-13 11:21:45] Webhook received: Contact ID 6279 [2026-05-13 11:21:45] Payload: { "from_number": "+14375242727", "to_number": "+16138976944", "retell_llm_dynamic_variables": { "first_name": "Fiona", "last_name": "Laffey", "full_name": "Fiona Laffey", "contact_id": "6279", "email": "fionafalcucci@gmail.com", "orgname": "Rebel.com", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, Fiona not available\n2026 May 08 call reached voicemail, no contact with Fiona\n2026 May 11 voicemail reached, no contact with Fiona\n2026 May 11 call initiated but contact not reached; transferred to another person who did not confirm availability of Fiona\n2026 May 13 reached voicemail, Fiona not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:21:45] Added to queue. Total in queue: 13 [2026-05-13 11:26:40] Webhook received: Contact ID 42031 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16136371089", "retell_llm_dynamic_variables": { "first_name": "Carla", "last_name": "Gatley", "full_name": "Carla Gatley", "contact_id": "42031", "email": "no-email58@ler.com", "orgname": "The Township of South Algonquin", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 she doesnt work there anymore\n2026 May 08 contact answered by Tia, Carla not available, no callback date given\n2026 May 11 contact answered but Carla Gatley not available, no callback time given.\n2026 May 13 call reached voicemail for Jackie Wilson, no contact made.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 1 [2026-05-13 11:26:40] Webhook received: Contact ID 9508 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+15199197171", "retell_llm_dynamic_variables": { "first_name": "Hussein", "last_name": "Bazzi", "full_name": "Hussein Bazzi", "contact_id": "9508", "email": "bazzih@quantumtax.co", "orgname": "Quantum Tax Ltd.", "member_type": "AST", "bloc_notes_ac": "12 March 2025 VM\r\n25 March 2025 VM\r\n22 April 2025 VM\r\n29 April 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 contact requested callback for membership discussion on May 11 at 9:30 AM - NPI# not provided\n2026 May 11 call reached voicemail for Hussein at Quantum Tax\n2026 May 11 voicemail reached, message left\n2026 May 13 voicemail reached for Hussein at Quantum Tax", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 2 [2026-05-13 11:26:40] Webhook received: Contact ID 34551 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17052410944", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Dolmage", "full_name": "Jennifer Dolmage", "contact_id": "34551", "email": "jennifer.d@rogers.com", "orgname": "Mason Miller Accounting & Taxation", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 01 October 2025 She no longer works there\n2026 May 08 call reached voicemail of Kim Miller, no updated contact info for Jennifer Dolmage\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached Bronwyn at Mason Miller accounting, asked for Jennifer Dolmage, call ended early\n2026 May 13 voicemail reached, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 3 [2026-05-13 11:26:40] Webhook received: Contact ID 34623 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+14372270948", "retell_llm_dynamic_variables": { "first_name": "Moid", "last_name": "Shaheen", "full_name": "Moid Shaheen", "contact_id": "34623", "email": "moidshaheen@gmail.com", "orgname": "Mobycart International Inc.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nLN / 01 October 2025 He was at the office - he asked that I call him later for him to check with the company if they have renewed it or not\n2026 May 08 contact busy, callback scheduled for Monday morning - NPI# 34623\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 4 [2026-05-13 11:26:40] Webhook received: Contact ID 33787 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+14164560860", "retell_llm_dynamic_variables": { "first_name": "Patricia", "last_name": "Foster", "full_name": "Patricia Foster", "contact_id": "33787", "email": "triciafoster@rogers.com", "orgname": "Mackie Research Capital Corp.", "member_type": "AST", "bloc_notes_ac": "june 2 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no answer\n2026 May 08 callback scheduled for Monday 10 AM\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 5 [2026-05-13 11:26:40] Webhook received: Contact ID 34179 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+14162001808", "retell_llm_dynamic_variables": { "first_name": "Michael", "last_name": "White", "full_name": "Michael White", "contact_id": "34179", "email": "promembership1959@gmail.com", "orgname": "Randolph College for the Performing Arts", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 Sick - not in the office\n2026 May 08 call reached voicemail at Randolph Center for the Arts - no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached gatekeeper, Michael not available, no message left.\n2026 May 13 call reached voicemail at Randolph Center for the Arts, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 6 [2026-05-13 11:26:40] Webhook received: Contact ID 35719 [2026-05-13 11:26:40] Payload: { "from_number": "+14375242727", "to_number": "+12898086128", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Howard", "full_name": "Michelle Howard", "contact_id": "35719", "email": "m_howard2000@hotmail.com", "orgname": "McNally Construction Inc.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no message left, will call back later\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 contact informed Michelle is no longer at the company and no new contact info available.\n2026 May 13 call reached automated system and voicemail, no human contact", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:40] Added to queue. Total in queue: 7 [2026-05-13 11:26:42] Webhook received: Contact ID 8041 [2026-05-13 11:26:42] Payload: { "from_number": "+14375242727", "to_number": "+19052399698", "retell_llm_dynamic_variables": { "first_name": "Agnes", "last_name": "Okitondo", "full_name": "Agnes Okitondo", "contact_id": "8041", "email": "agnesokitondo@hotmail.com", "orgname": "ScotiaBank", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, contact not available\n2026 May 11 contact not available, callback scheduled for 12:06 - reached Ashish\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 contact not available, call ended quickly\n2026 May 13 call reached voicemail, contact not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:42] Added to queue. Total in queue: 8 [2026-05-13 11:26:43] Webhook received: Contact ID 34548 [2026-05-13 11:26:43] Payload: { "from_number": "+14375242727", "to_number": "+19054573285", "retell_llm_dynamic_variables": { "first_name": "Connie", "last_name": "Lothouse-Bylstra", "full_name": "Connie Lothouse-Bylstra", "contact_id": "34548", "email": "cbylstra0928@outlook.com", "orgname": "Sotawall Ltd.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached automated directory, no human contact\n2026-05-08 Dial no answer, phone: +19054573285\n2026 May 11 unable to reach Connie through directory, will call back later\n2026 May 13 call reached voicemail, no human contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:26:43] Added to queue. Total in queue: 9 [2026-05-13 11:36:41] Webhook received: Contact ID 34486 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+17804587227", "retell_llm_dynamic_variables": { "first_name": "Tony", "last_name": "Viveiros", "full_name": "Tony Viveiros", "contact_id": "34486", "email": "tonyv@riversidehonda.com", "orgname": "Riverside Honda", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached a gatekeeper at Riverside Honda and Skidoo; Tony not available.\n2026 May 11 contact not available, no voicemail left, will call back later.", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T11:36:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:36:41] Added to queue. Total in queue: 1 [2026-05-13 11:36:41] Webhook received: Contact ID 34385 [2026-05-13 11:36:41] Payload: { "from_number": "+14375242727", "to_number": "+17805207391", "retell_llm_dynamic_variables": { "first_name": "Wanda", "last_name": "Plamondon", "full_name": "Wanda Plamondon", "contact_id": "34385", "email": "wandaplamondon@icloud.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 She never used the membership\n2026 May 08 call reached role-based number, digit 3 pressed, call ended without conversation\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T11:36:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:36:41] Added to queue. Total in queue: 2 [2026-05-13 11:36:42] Webhook received: Contact ID 34308 [2026-05-13 11:36:42] Payload: { "from_number": "+14375242727", "to_number": "+13033984524", "retell_llm_dynamic_variables": { "first_name": "Nataleigh", "last_name": "Lisowy", "full_name": "Nataleigh Lisowy", "contact_id": "34308", "email": "nlisowy@omnitrax.com", "orgname": "OmniTRAX", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached Gabor, not Nataleigh; no renewal discussion.\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "CO", "toronto_current_time": "2026-05-13T11:36:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:36:42] Added to queue. Total in queue: 3 [2026-05-13 11:51:42] Webhook received: Contact ID 9984 [2026-05-13 11:51:42] Payload: { "from_number": "+14375242727", "to_number": "+14164921200", "retell_llm_dynamic_variables": { "first_name": "Paresh", "last_name": "Bhavsar, Cpa", "full_name": "Paresh Bhavsar, Cpa", "contact_id": "9984", "email": "bhavsar_paresh@yahoo.com", "orgname": "Quality Hotels", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 There is no one by the name Paresh at this location. Need info on which location .\n2026 May 08 call reached automated system, no human answered\n2026 May 11 call reached company automated system, no human conversation with Paresh.\n2026 May 13 contact answered but requested callback at 11:06 - no renewal discussion", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 11:51:42] Added to queue. Total in queue: 1 [2026-05-13 12:06:39] Webhook received: Contact ID 17147 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+1924498245", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Dolan", "full_name": "Kathy Dolan", "contact_id": "17147", "email": "kathy@outshine.com", "orgname": "Outshine Online Marketing Inc.", "member_type": "AST", "bloc_notes_ac": "19 February 2025 Sending Associate membership - She won't join because she is not doing payroll much but she will think about it\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 1 [2026-05-13 12:06:39] Webhook received: Contact ID 44061 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14034782196", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Merrick", "full_name": "Darlene Merrick", "contact_id": "44061", "email": "d.merrick@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Nov 17 2025 completed with email sent\n2026 May 08 contact requested callback for Monday 9:30 AM, no renewal discussed.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 2 [2026-05-13 12:06:39] Webhook received: Contact ID 37442 [2026-05-13 12:06:39] Webhook received: Contact ID 11410 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15873233729", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "Turbide", "full_name": "Courtney Turbide", "contact_id": "11410", "email": "Courtney.turbide@campusenergy.ca", "orgname": "Campus Energy Partners", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 3 [2026-05-13 12:06:39] Webhook received: Contact ID 10259 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17805313706", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Lewis-Wilton", "full_name": "Crystal Lewis-Wilton", "contact_id": "10259", "email": "crystal@transportationsense.ca", "orgname": "Transportation Sense Inc.", "member_type": "AST", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 25 2025 survey completed\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 VM\r\nLN / 17 November 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 4 [2026-05-13 12:06:39] Webhook received: Contact ID 34468 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+12047750231", "retell_llm_dynamic_variables": { "first_name": "Aizelle", "last_name": "Escolano", "full_name": "Aizelle Escolano", "contact_id": "34468", "email": "elleescolano@gmail.com", "orgname": "Winnipeg School Division", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached Winnipeg School Division operator, asked for Aizelle Escolano\n2026 May 11 call reached automated system and operator, no renewal discussion.", "number_of_passed_courses": "0", "extension": "200", "province": "MB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 5 [2026-05-13 12:06:39] Webhook received: Contact ID 44064 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17097278879", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Brinston", "full_name": "Barbara Brinston", "contact_id": "44064", "email": "bawestcott@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Dec 9 2025 vm Dec 15 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 6 [2026-05-13 12:06:39] Webhook received: Contact ID 34556 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+15878768891", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Strawberry", "full_name": "Valerie Strawberry", "contact_id": "34556", "email": "valeriestrawberry@gmail.com", "orgname": "O'Chiese First Nation", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nJune 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail for Valerie Strawberry\n2026 May 11 call reached voicemail", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 7 [2026-05-13 12:06:39] Webhook received: Contact ID 34757 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17806194634", "retell_llm_dynamic_variables": { "first_name": "Danica", "last_name": "Anderson", "full_name": "Danica Anderson", "contact_id": "34757", "email": "billing@puremechanicalservices.ca", "orgname": "Pure Mechanical Services Ltd.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nAug 28 2025 vm\n2026 May 08 voicemail reached, no live contact\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 8 [2026-05-13 12:06:39] Webhook received: Contact ID 36185 [2026-05-13 12:06:39] Webhook received: Contact ID 34721 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14036935105", "retell_llm_dynamic_variables": { "first_name": "Lynda", "last_name": "Hunt", "full_name": "Lynda Hunt", "contact_id": "34721", "email": "lhunt@moodystax.com", "orgname": "Moodys Tax Law LLP", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached a person who did not confirm Lynda Hunt's presence and questioned agent's identity, call ended early\n2026 May 11 call reached voicemail.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 9 [2026-05-13 12:06:39] Webhook received: Contact ID 34766 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14038017228", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Fayerman", "full_name": "Sabrina Fayerman", "contact_id": "34766", "email": "fayerman@telus.net", "orgname": "R-Cat Oilfield Corp.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 10 [2026-05-13 12:06:39] Webhook received: Contact ID 7730 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+16029575584", "retell_llm_dynamic_variables": { "first_name": "Michele", "last_name": "Vujs", "full_name": "Michele Vujs", "contact_id": "7730", "email": "michele.vujs@bestwestern.com", "orgname": "Best Western International Inc", "member_type": "AST", "bloc_notes_ac": "May 12 2025 The receptions said no one by the name Michele there\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AZ", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 11 [2026-05-13 12:06:39] Webhook received: Contact ID 7400 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+19024784958", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Welch", "full_name": "Tammy Welch", "contact_id": "7400", "email": "welch745@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 11 2025 vm Mar 26 2025 vm\r\nMar 27 2025 vm SApr 1 2025 v m Apr 4 2025 vm\r\nApr 22 2025 vm may 20 2025 vm\r\nAug 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 12 [2026-05-13 12:06:39] Webhook received: Contact ID 33893 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+13069312820", "retell_llm_dynamic_variables": { "first_name": "Rob", "last_name": "Funk", "full_name": "Rob Funk", "contact_id": "33893", "email": "funk@csbp.ca", "orgname": "Commercial Sand Blasting & Paint", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Not in the office\r\nLN / 15 September 2025 Not in the office\n2026 May 08 call ended shortly after asking for Rob\n2026 May 11 contact not available, Rob not in.", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 13 [2026-05-13 12:06:39] Webhook received: Contact ID 31097 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14033623099", "retell_llm_dynamic_variables": { "first_name": "Joyce", "last_name": "Sagert", "full_name": "Joyce Sagert", "contact_id": "31097", "email": "jjsagert@hotmail.com", "orgname": "BKR Bookkeeping", "member_type": "AST", "bloc_notes_ac": "Oct 23 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 14 [2026-05-13 12:06:39] Webhook received: Contact ID 34378 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+14033074995", "retell_llm_dynamic_variables": { "first_name": "Angela", "last_name": "Halverson", "full_name": "Angela Halverson", "contact_id": "34378", "email": "angela.halverson@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 Survey completed - she didn't use the membership so she couldn't answer much\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:39] Added to queue. Total in queue: 15 [2026-05-13 12:06:39] Webhook received: Contact ID 8756 [2026-05-13 12:06:39] Payload: { "from_number": "+14375242727", "to_number": "+17802150647", "retell_llm_dynamic_variables": { "first_name": "Candace", "last_name": "Voyageur", "full_name": "Candace Voyageur", "contact_id": "8756", "email": "candace.voyageur@acfn.com", "orgname": "ACFN", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 16 [2026-05-13 12:06:40] Webhook received: Contact ID 33956 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15878552073", "retell_llm_dynamic_variables": { "first_name": "Christopher", "last_name": "Brkich", "full_name": "Christopher Brkich", "contact_id": "33956", "email": "cbrkich@offthex.ca", "orgname": "Off The X Inc.", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 Survey completed . He said payroll is just a small part of his job.\n2026 May 08 voicemail reached, no contact with Chris Burkish\n2026 May 11 voicemail reached, no contact with intended person", "number_of_passed_courses": "4", "extension": "", "province": "GA", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 17 [2026-05-13 12:06:40] Webhook received: Contact ID 46840 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19057953785", "retell_llm_dynamic_variables": { "first_name": "Tayyiba", "last_name": "Imran", "full_name": "Tayyiba Imran", "contact_id": "46840", "email": "taiba.ilyas1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 7 2026 vm\r\nMay 12 2026 vm", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 18 [2026-05-13 12:06:40] Webhook received: Contact ID 8523 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14039600587", "retell_llm_dynamic_variables": { "first_name": "Marsha", "last_name": "Miller", "full_name": "Marsha Miller", "contact_id": "8523", "email": "marsha@403handyman.com", "orgname": "2130933 Alberta Ltd.", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 not in today\r\nJuly 16 2025 vm\r\nLN Sept 25 2025 Survey completed She said her company did not think they needed anymore and they have downsized and were not using the membership enough.\n2026 May 08 call answered by gatekeeper, Marsha not reached.\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 contact reached voicemail, no conversation", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 19 [2026-05-13 12:06:40] Webhook received: Contact ID 42041 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+18012879446", "retell_llm_dynamic_variables": { "first_name": "Katrina", "last_name": "Stevens", "full_name": "Katrina Stevens", "contact_id": "42041", "email": "no-email105@ler.com", "orgname": "Sorenson Communications", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "UT", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 20 [2026-05-13 12:06:40] Webhook received: Contact ID 30190 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+12048328893", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Charland", "full_name": "Katherine Charland", "contact_id": "30190", "email": "amswiss3@gmail.com", "orgname": "WETT Sales & Distribution Inc.", "member_type": "AST", "bloc_notes_ac": "May 4 2026 completed with renewal ( sent emails for both renewal and webinars)\n2026 May 08 call ended after user asked to take a message, agent will call back later\n2026 May 11 call reached gatekeeper, no direct contact with Katherine", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 21 [2026-05-13 12:06:40] Webhook received: Contact ID 34550 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+17808051260", "retell_llm_dynamic_variables": { "first_name": "Lyla", "last_name": "Smith", "full_name": "Lyla Smith", "contact_id": "34550", "email": "lyla@mutchmore.ca", "orgname": "Mutch More Accounting and Bookkeeping Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 22 [2026-05-13 12:06:40] Webhook received: Contact ID 9148 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14033544148", "retell_llm_dynamic_variables": { "first_name": "Anli", "last_name": "Bao", "full_name": "Anli Bao", "contact_id": "9148", "email": "anniebaobao@hotmail.com", "orgname": "PSA Consulting Ltd.", "member_type": "AST", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 17 2025 vm\r\nLN Sept 30 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call initiated but no contact reached\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 23 [2026-05-13 12:06:40] Webhook received: Contact ID 9546 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+19026709555", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Robinson", "full_name": "Janice Robinson", "contact_id": "9546", "email": "janice_m_robinson@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n07 April 2025 VM\r\n11 April 2025 she hung up on me\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact reached", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 24 [2026-05-13 12:06:40] Webhook received: Contact ID 33818 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+12044887000", "retell_llm_dynamic_variables": { "first_name": "Selene", "last_name": "Pereyra", "full_name": "Selene Pereyra", "contact_id": "33818", "email": "selxell@hotmail.com", "orgname": "Corydon Community Centre", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\n11 September 2025 VM\n2026 May 08 voicemail reached, no human answer\n2026-05-08 Dial no answer, phone: +12048055003\n2026 May 11 contact not available, no message left", "number_of_passed_courses": "2", "extension": "205", "province": "ON", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 25 [2026-05-13 12:06:40] Webhook received: Contact ID 33895 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+13062363977", "retell_llm_dynamic_variables": { "first_name": "Raquel", "last_name": "Singson", "full_name": "Raquel Singson", "contact_id": "33895", "email": "rsingson.meadowlake@housingauthoritysk.com", "orgname": "Meadow Lake Housing Authority", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 Survey completed\n2026 May 08 call intercepted by automated system and operator, no contact reached\n2026 May 11 contact requested callback at 12:00\n2026 May 11 call reached voicemail, no human answered\n2026 May 11 call reached Meadowlake Housing Authority automated system and operator", "number_of_passed_courses": "2", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 26 [2026-05-13 12:06:40] Webhook received: Contact ID 28133 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14032570850", "retell_llm_dynamic_variables": { "first_name": "Angharad", "last_name": "Green", "full_name": "Angharad Green", "contact_id": "28133", "email": "angharad.green@improving.com", "orgname": "Improving- Calgary", "member_type": "AST", "bloc_notes_ac": "Dec 5 2025 vm dec 12 2025\r\nDec 16 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 27 [2026-05-13 12:06:40] Webhook received: Contact ID 42209 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+12047522261", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Owens", "full_name": "Laurie Owens", "contact_id": "42209", "email": "no-email7@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Oct 8 2025 she doesnt work there anymore\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 reached voicemail of RM of Whitehead, no human contact\n2026 May 11 call reached automated system and agent asked for Laurie Owens but call ended early", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 28 [2026-05-13 12:06:40] Webhook received: Contact ID 9011 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+15879981460", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Tsiafakis", "full_name": "Anna Tsiafakis", "contact_id": "9011", "email": "anna27net@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 17 2025 vm\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 29 [2026-05-13 12:06:40] Webhook received: Contact ID 33985 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+13064251164", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Charles", "full_name": "Emily Charles", "contact_id": "33985", "email": "echarles@llrib.ca", "orgname": "Lac La Ronge Indian Band", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 not in today call Monday\r\nAug 28 2025 no answer\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 voicemail reached, no contact made\n2026 May 11 contact not available, no return date for Emily", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 30 [2026-05-13 12:06:40] Webhook received: Contact ID 34351 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14036173922", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Gingras", "full_name": "Jodi Gingras", "contact_id": "34351", "email": "jodi@jobooks.ca", "orgname": "JoBooks Bookkeeping Service", "member_type": "AST", "bloc_notes_ac": "june 5 2025 completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail at Joe Books Bookkeeping Service", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 31 [2026-05-13 12:06:40] Webhook received: Contact ID 29024 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14038792643", "retell_llm_dynamic_variables": { "first_name": "Darcy", "last_name": "Gonci", "full_name": "Darcy Gonci", "contact_id": "29024", "email": "dgonci@mcdan.com", "orgname": "McDaniel & Associates Consultants Ltd", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 14 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 32 [2026-05-13 12:06:40] Webhook received: Contact ID 34090 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14036534991", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Wright", "full_name": "Peter Wright", "contact_id": "34090", "email": "peter.wright@westwind.ab.ca", "orgname": "Westwind School Division No.74", "member_type": "AST", "bloc_notes_ac": "04 June 2025 (Receptionist) Very busy - can't talk - call him later\r\nLN / 15 September 2025 VM\n2026 May 08 call reached Westwind School Division, Peter not available, agent declined voicemail and ended call\n2026 May 11 call reached extension but contact unavailable\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 33 [2026-05-13 12:06:40] Webhook received: Contact ID 29229 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14169419440", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "David", "full_name": "Alison David", "contact_id": "29229", "email": "adavid@dww.com", "orgname": "Deeth Williams Wall", "member_type": "AST", "bloc_notes_ac": "Oct 17 2025 vm Oct 30 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "2234", "province": "ON", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 34 [2026-05-13 12:06:40] Webhook received: Contact ID 30100 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+12086966911", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Roberts", "full_name": "Elizabeth Roberts", "contact_id": "30100", "email": "liz.roberts@coinstar.com", "orgname": "Coinstar", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 15 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call initiated but contact did not confirm identity or engage\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ID", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 35 [2026-05-13 12:06:40] Webhook received: Contact ID 33945 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14032455446", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "McInnis", "full_name": "David McInnis", "contact_id": "33945", "email": "davidmspringf@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 3 2025 completed\n2026 May 08 contact not available, unsure best time to reach David.\n2026 May 11 reached voicemail - no contact\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 36 [2026-05-13 12:06:40] Webhook received: Contact ID 34312 [2026-05-13 12:06:40] Payload: { "from_number": "+14375242727", "to_number": "+14032521177", "retell_llm_dynamic_variables": { "first_name": "Shannan", "last_name": "Hugie", "full_name": "Shannan Hugie", "contact_id": "34312", "email": "shannan@cfmair.com", "orgname": "CFM Air Equipment", "member_type": "AST", "bloc_notes_ac": "05 June 2025 she was frustrated because she was taking the courses for PCP - things weren't clear to her for what courses she should take so she took the wrong courses and lost the time for her to complete her PCP - someone should call her back from NPI. Call her and if she is still interested in certification, she should do the challenge.\n2026 May 08 Agent reached Ross at CFMair Equipment; Shannan unavailable, no voicemail left, call ended.\n2026 May 11 reached voicemail in parts department, contact out of office until May 19\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:40] Added to queue. Total in queue: 37 [2026-05-13 12:06:41] Webhook received: Contact ID 34646 [2026-05-13 12:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17808357502", "retell_llm_dynamic_variables": { "first_name": "Edith", "last_name": "Stiles", "full_name": "Edith Stiles", "contact_id": "34646", "email": "edith.stiles@roynorthern.com", "orgname": "Roy Northern Land Service Ltd.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 completed\n2026-05-08 dial busy, phone: +17808357502\n2026-05-11 dial busy, phone: +17808357502", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:41] Added to queue. Total in queue: 38 [2026-05-13 12:06:41] Webhook received: Contact ID 24554 [2026-05-13 12:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14038075594", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Gilbert", "full_name": "Shelley Gilbert", "contact_id": "24554", "email": "shelley@allaboutbookkeeping.ca", "orgname": "All About Bookkeeping Inc.", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 19 February 2025 VM\n 20 February 2025 VM\n 21 February 2025 VM\n 25 February 2025 Sending Associate membership\n 26 March 2025 Haven't looked at it yet\n2026 May 08 call reached voicemail at All About Bookkeeping\n2026 May 11 reached voicemail at All About Bookkeeping", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:41] Added to queue. Total in queue: 39 [2026-05-13 12:06:41] Webhook received: Contact ID 8610 [2026-05-13 12:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14033284111", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Guzzi", "full_name": "Wendy Guzzi", "contact_id": "8610", "email": "wendy.guzzi@pallisersd.ab.ca", "orgname": "Palliser Regional School District", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 contact busy, scheduled callback for 2026-05-11 09:15 - NPI# not provided\n2026 May 11 reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:41] Added to queue. Total in queue: 40 [2026-05-13 12:06:41] Webhook received: Contact ID 34023 [2026-05-13 12:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17809645013", "retell_llm_dynamic_variables": { "first_name": "Jasvir", "last_name": "Heer", "full_name": "Jasvir Heer", "contact_id": "34023", "email": "heercleaning1@gmail.com", "orgname": "Heer Cleaning Services Ltd.", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:41] Added to queue. Total in queue: 41 [2026-05-13 12:06:41] Webhook received: Contact ID 8707 [2026-05-13 12:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14036926463", "retell_llm_dynamic_variables": { "first_name": "May", "last_name": "Carbone", "full_name": "May Carbone", "contact_id": "8707", "email": "may.carbone@edonmgmt.com", "orgname": "Edon Management", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 16 2025 vm\r\nLN Sept 25 2025 no answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:41] Added to queue. Total in queue: 42 [2026-05-13 12:06:41] Webhook received: Contact ID 40724 [2026-05-13 12:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17096871763", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Kavanagh", "full_name": "Andrea Kavanagh", "contact_id": "40724", "email": "amkavanagh@outlook.com", "orgname": "Pennecon Limited", "member_type": "AST", "bloc_notes_ac": "Dec 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:06:41] Added to queue. Total in queue: 43 [2026-05-13 12:21:40] Webhook received: Contact ID 44064 [2026-05-13 12:21:40] Webhook received: Contact ID 33945 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+17097278879", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Brinston", "full_name": "Barbara Brinston", "contact_id": "44064", "email": "bawestcott@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Dec 9 2025 vm Dec 15 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+14032455446", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "McInnis", "full_name": "David McInnis", "contact_id": "33945", "email": "davidmspringf@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 3 2025 completed\n2026 May 08 contact not available, unsure best time to reach David.\n2026 May 11 reached voicemail - no contact\n2026 May 11 voicemail reached, no contact made\n2026 May 13 voicemail reached, no contact with intended person", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 1 [2026-05-13 12:21:40] Added to queue. Total in queue: 2 [2026-05-13 12:21:40] Webhook received: Contact ID 9148 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+15873519051", "retell_llm_dynamic_variables": { "first_name": "Anli", "last_name": "Bao", "full_name": "Anli Bao", "contact_id": "9148", "email": "anniebaobao@hotmail.com", "orgname": "PSA Consulting Ltd.", "member_type": "AST", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 17 2025 vm\r\nLN Sept 30 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call initiated but no contact reached\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 3 [2026-05-13 12:21:40] Webhook received: Contact ID 9546 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+19026709555", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Robinson", "full_name": "Janice Robinson", "contact_id": "9546", "email": "janice_m_robinson@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n07 April 2025 VM\r\n11 April 2025 she hung up on me\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact reached\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 4 [2026-05-13 12:21:40] Webhook received: Contact ID 42209 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+12047522261", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Owens", "full_name": "Laurie Owens", "contact_id": "42209", "email": "no-email7@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Oct 8 2025 she doesnt work there anymore\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 reached voicemail of RM of Whitehead, no human contact\n2026 May 11 call reached automated system and agent asked for Laurie Owens but call ended early\n2026 May 13 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 5 [2026-05-13 12:21:40] Webhook received: Contact ID 36923 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+14167507588", "retell_llm_dynamic_variables": { "first_name": "Cecil", "last_name": "Cripps", "full_name": "Cecil Cripps", "contact_id": "36923", "email": "cecil.cripps@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call answered by Christine and Cecil not available\n2026 May 11 reached Christine and Cesar, Cecil not available", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 6 [2026-05-13 12:21:40] Webhook received: Contact ID 34090 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+14038944631", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Wright", "full_name": "Peter Wright", "contact_id": "34090", "email": "peter.wright@westwind.ab.ca", "orgname": "Westwind School Division No.74", "member_type": "AST", "bloc_notes_ac": "04 June 2025 (Receptionist) Very busy - can't talk - call him later\r\nLN / 15 September 2025 VM\n2026 May 08 call reached Westwind School Division, Peter not available, agent declined voicemail and ended call\n2026 May 11 call reached extension but contact unavailable\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at Westland School Division, no contact with Peter.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 7 [2026-05-13 12:21:40] Webhook received: Contact ID 36795 [2026-05-13 12:21:40] Payload: { "from_number": "+14375242727", "to_number": "+14164282102", "retell_llm_dynamic_variables": { "first_name": "Shiyamalan", "last_name": "Suntharalingam", "full_name": "Shiyamalan Suntharalingam", "contact_id": "36795", "email": "shiyamalan1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 contact busy, callback scheduled for Monday afternoon - NPI# not provided\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T11:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:40] Added to queue. Total in queue: 8 [2026-05-13 12:21:41] Webhook received: Contact ID 34312 [2026-05-13 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+14036137940", "retell_llm_dynamic_variables": { "first_name": "Shannan", "last_name": "Hugie", "full_name": "Shannan Hugie", "contact_id": "34312", "email": "shannan@cfmair.com", "orgname": "CFM Air Equipment", "member_type": "AST", "bloc_notes_ac": "05 June 2025 she was frustrated because she was taking the courses for PCP - things weren't clear to her for what courses she should take so she took the wrong courses and lost the time for her to complete her PCP - someone should call her back from NPI. Call her and if she is still interested in certification, she should do the challenge.\n2026 May 08 Agent reached Ross at CFMair Equipment; Shannan unavailable, no voicemail left, call ended.\n2026 May 11 reached voicemail in parts department, contact out of office until May 19\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached at parts department, contact away May 11 to May 19", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:41] Added to queue. Total in queue: 9 [2026-05-13 12:21:41] Webhook received: Contact ID 30100 [2026-05-13 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+12086966911", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Roberts", "full_name": "Elizabeth Roberts", "contact_id": "30100", "email": "liz.roberts@coinstar.com", "orgname": "Coinstar", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 15 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call initiated but contact did not confirm identity or engage\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ID", "toronto_current_time": "2026-05-13T12:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:41] Added to queue. Total in queue: 10 [2026-05-13 12:21:41] Webhook received: Contact ID 40724 [2026-05-13 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+17097825813", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Kavanagh", "full_name": "Andrea Kavanagh", "contact_id": "40724", "email": "amkavanagh@outlook.com", "orgname": "Pennecon Limited", "member_type": "AST", "bloc_notes_ac": "Dec 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "NL", "toronto_current_time": "2026-05-13T12:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:41] Added to queue. Total in queue: 11 [2026-05-13 12:21:41] Webhook received: Contact ID 33985 [2026-05-13 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+13064205355", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Charles", "full_name": "Emily Charles", "contact_id": "33985", "email": "echarles@llrib.ca", "orgname": "Lac La Ronge Indian Band", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 not in today call Monday\r\nAug 28 2025 no answer\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 voicemail reached, no contact made\n2026 May 11 contact not available, no return date for Emily\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:41] Added to queue. Total in queue: 12 [2026-05-13 12:21:41] Webhook received: Contact ID 7400 [2026-05-13 12:21:41] Payload: { "from_number": "+14375242727", "to_number": "+19024784958", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Welch", "full_name": "Tammy Welch", "contact_id": "7400", "email": "welch745@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 11 2025 vm Mar 26 2025 vm\r\nMar 27 2025 vm SApr 1 2025 v m Apr 4 2025 vm\r\nApr 22 2025 vm may 20 2025 vm\r\nAug 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T12:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:21:41] Added to queue. Total in queue: 13 [2026-05-13 12:48:10] Webhook received: Contact ID 44061 [2026-05-13 12:48:10] Payload: { "from_number": "+14375242727", "to_number": "+14034782196", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Merrick", "full_name": "Darlene Merrick", "contact_id": "44061", "email": "d.merrick@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Nov 17 2025 completed with email sent\n2026 May 08 contact requested callback for Monday 9:30 AM, no renewal discussed.\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 contact requested callback tomorrow at noon", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 12:48:10] Added to queue. Total in queue: 1 [2026-05-13 13:08:23] Webhook received: Contact ID 10171 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+12892405353", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Bhagoo", "full_name": "Laura Bhagoo", "contact_id": "10171", "email": "tntlaura60@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 Call back at 1:30\r\nApril 4 2025 vm\r\nApril 14 2025 vm\r\nApril 24 2025 vm\r\nMay 6 2025 vm\r\nJuly 11 2025 vm\r\nLN Sept 17 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached uninitialized voicemail service\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached uninitialized voicemail service", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 1 [2026-05-13 13:08:23] Webhook received: Contact ID 6625 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+19056310971", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Simone", "full_name": "John Simone", "contact_id": "6625", "email": "jsimone57@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 2 [2026-05-13 13:08:23] Webhook received: Contact ID 17736 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15197577433", "retell_llm_dynamic_variables": { "first_name": "Crystal", "last_name": "Dreaver", "full_name": "Crystal Dreaver", "contact_id": "17736", "email": "crystal.dreaver@gmail.com", "orgname": "Warrior Spirit Productions Ltd", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm Sept 5 2025 we need her new number\n2026 May 08 voicemail reached, message left for Crystal Dreaver\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 3 [2026-05-13 13:08:23] Webhook received: Contact ID 10592 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14039304968", "retell_llm_dynamic_variables": { "first_name": "Hien", "last_name": "Pham", "full_name": "Hien Pham", "contact_id": "10592", "email": "dofamily2012@gmail.com", "orgname": "Chinook Highway Operations Inc.", "member_type": "AST", "bloc_notes_ac": "14 March 2025 VM\r\n31 March 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm 1 May 6 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call initiated but no conversation with Hien\n2026 May 11 call initiated but no response from contact", "number_of_passed_courses": "4", "extension": "1010", "province": "AB", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 4 [2026-05-13 13:08:23] Webhook received: Contact ID 11343 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14162825043", "retell_llm_dynamic_variables": { "first_name": "Sylvia", "last_name": "Downer", "full_name": "Sylvia Downer", "contact_id": "11343", "email": "loysd@sympatico.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nOct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact with Sylvia", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 5 [2026-05-13 13:08:23] Webhook received: Contact ID 37089 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+19193095894", "retell_llm_dynamic_variables": { "first_name": "Joan", "last_name": "Everett", "full_name": "Joan Everett", "contact_id": "37089", "email": "jaaeverett481@yahoo.com", "orgname": "Hitachi Energy USA Inc", "member_type": "AST", "bloc_notes_ac": "june 16 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 08 reached voicemail, no contact with Joan Everett\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NC", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 6 [2026-05-13 13:08:23] Webhook received: Contact ID 46839 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15875752334", "retell_llm_dynamic_variables": { "first_name": "Marivic", "last_name": "Carino", "full_name": "Marivic Carino", "contact_id": "46839", "email": "maribethc100@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 completed with renewal ( she will renew soon) sent both emails\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call attempted but no answer", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 7 [2026-05-13 13:08:23] Webhook received: Contact ID 34067 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+19053640033", "retell_llm_dynamic_variables": { "first_name": "Odette", "last_name": "Roach", "full_name": "Odette Roach", "contact_id": "34067", "email": "oroach@nls.ca", "orgname": "National Logistics Services Inc.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail system, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left\n2026-05-11 Dial no answer, phone: +19052757392", "number_of_passed_courses": "0", "extension": "7183", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 8 [2026-05-13 13:08:23] Webhook received: Contact ID 36173 [2026-05-13 13:08:23] Webhook received: Contact ID 11293 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15195000437", "retell_llm_dynamic_variables": { "first_name": "Farid", "last_name": "Dhanani", "full_name": "Farid Dhanani", "contact_id": "11293", "email": "farid.dhanani@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 Survey completed. He said he did not require membership but would like to have again just forgot.\r\nLN / 21 October 2025 He was at the hospital\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 At the hospital call again\n2026-05-08 Dial no answer, phone: +15195000437\n2026-05-08 Dial no answer, phone: +15195000437\n2026-05-11 Dial no answer, phone: +15195000437\n2026-05-11 Dial no answer, phone: +15195000437", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 9 [2026-05-13 13:08:23] Webhook received: Contact ID 34259 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+16474567087", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Cloutier", "full_name": "Karen Cloutier", "contact_id": "34259", "email": "kacmissy@msn.com", "orgname": "DRS Technologies Canada Ltd", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 10 [2026-05-13 13:08:23] Webhook received: Contact ID 10700 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15199661671", "retell_llm_dynamic_variables": { "first_name": "Leticia", "last_name": "Costa", "full_name": "Leticia Costa", "contact_id": "10700", "email": "leticiaprt@aol.com", "orgname": "Costa Janitorial Services", "member_type": "AST", "bloc_notes_ac": "Mar 17 2025 survey completed. Can send associate membership to look over\r\nEventually would like to do a PCP.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail.\n2026 May 11 call reached voicemail for Costa family", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 11 [2026-05-13 13:08:23] Webhook received: Contact ID 8438 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14168396209", "retell_llm_dynamic_variables": { "first_name": "Irina", "last_name": "Toporivschi-Zicova", "full_name": "Irina Toporivschi-Zicova", "contact_id": "8438", "email": "irina.zicova@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 12 [2026-05-13 13:08:23] Webhook received: Contact ID 28191 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+19057755338", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Hill", "full_name": "Darlene Hill", "contact_id": "28191", "email": "darlenehill@rogers.com", "orgname": "Durabody Industries Ltd.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 Not working there anymore\n2026 May 08 reached voicemail, no contact with Darlene\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, answered by Arlene instead of Darlene.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 13 [2026-05-13 13:08:23] Webhook received: Contact ID 35742 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14162192010", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Mok", "full_name": "Alison Mok", "contact_id": "35742", "email": "alisonmok@hotmail.com", "orgname": "SC360 (Ontario) Inc", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Webhook received: Contact ID 42306 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+19055070016", "retell_llm_dynamic_variables": { "first_name": "Manik", "last_name": "Ganta", "full_name": "Manik Ganta", "contact_id": "42306", "email": "manik@saiit.ca", "orgname": "SAI IT Services Ltd.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Webhook received: Contact ID 11280 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17059715544", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Zalewski", "full_name": "Danielle Zalewski", "contact_id": "11280", "email": "daniellezalewski@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 14 [2026-05-13 13:08:23] Webhook received: Contact ID 11325 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+16479847885", "retell_llm_dynamic_variables": { "first_name": "Kenny", "last_name": "Fong", "full_name": "Kenny Fong", "contact_id": "11325", "email": "kennyfong91@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 15 [2026-05-13 13:08:23] Added to queue. Total in queue: 16 [2026-05-13 13:08:23] Added to queue. Total in queue: 17 [2026-05-13 13:08:23] Webhook received: Contact ID 7620 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+19054760877", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Schaefer", "full_name": "Monica Schaefer", "contact_id": "7620", "email": "rmschaefer@bell.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no message left\n2026 May 11 reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 18 [2026-05-13 13:08:23] Webhook received: Contact ID 29577 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+12507504515", "retell_llm_dynamic_variables": { "first_name": "Corrina", "last_name": "Hoffart", "full_name": "Corrina Hoffart", "contact_id": "29577", "email": "parsnipriver@telus.net", "orgname": "Parsnip River Forestry Inc.", "member_type": "AST", "bloc_notes_ac": "Dec 5 2025 v m Dec 12 2025 vm\r\nDec 17 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 19 [2026-05-13 13:08:23] Webhook received: Contact ID 7666 [2026-05-13 13:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14167444100", "retell_llm_dynamic_variables": { "first_name": "Reyna", "last_name": "C. Robleto", "full_name": "Reyna C. Robleto", "contact_id": "7666", "email": "services79@hotmail.com", "orgname": "Latino Financial Services Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 - call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:23] Added to queue. Total in queue: 20 [2026-05-13 13:08:24] Webhook received: Contact ID 35175 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17056730973", "retell_llm_dynamic_variables": { "first_name": "Helen", "last_name": "Komarechka", "full_name": "Helen Komarechka", "contact_id": "35175", "email": "hkomar@fibreop.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 this number doesn't receive calls\n2026-05-08 Dial no answer, phone: +17056730973\n2026-05-08 Dial no answer, phone: +17056730973\n2026-05-11 Dial no answer, phone: +17056730973\n2026-05-11 Dial no answer, phone: +17056730973", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 21 [2026-05-13 13:08:24] Webhook received: Contact ID 9822 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19052606646", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Mcdonald", "full_name": "Catherine Mcdonald", "contact_id": "9822", "email": "catherine-j@live.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 22 [2026-05-13 13:08:24] Webhook received: Contact ID 17797 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16475230811", "retell_llm_dynamic_variables": { "first_name": "Suah", "last_name": "Im", "full_name": "Suah Im", "contact_id": "17797", "email": "suah0811@gmail.com", "orgname": "Title (Optional)", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 23 [2026-05-13 13:08:24] Webhook received: Contact ID 48625 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19058908100", "retell_llm_dynamic_variables": { "first_name": "Veronique", "last_name": "Teissier", "full_name": "Veronique Teissier", "contact_id": "48625", "email": "vero.teissier@gmail.com", "orgname": "Oracle", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 6 2026 vm\r\nMay 8 2026 vm may 13 2026 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 24 [2026-05-13 13:08:24] Webhook received: Contact ID 9077 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16133600377", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Schmidtke", "full_name": "Anne Schmidtke", "contact_id": "9077", "email": "anne.schmidtke@mannlawyers.com", "orgname": "Mann Lawyers LLP", "member_type": "AST", "bloc_notes_ac": "May 4 2026 no answer MAy 6 2026 vm\r\nMay 8 2026 vm May 12 2026 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 25 [2026-05-13 13:08:24] Webhook received: Contact ID 10183 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16478928674", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Balaj", "full_name": "Rachel Balaj", "contact_id": "10183", "email": "pinto.r89@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 12025 vm\r\nApril 9 2025 vm\r\nApril 22 2025 vm\r\nMay 5 2025 Call back another day busy\r\nMay 6 2025 called back vm\r\nJuly 11 2025 vm\r\nLN Sept 17 2025 vm\n2026 May 08 voicemail reached, message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left for Rachel\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Webhook received: Contact ID 7253 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16477847158", "retell_llm_dynamic_variables": { "first_name": "Maximilian", "last_name": "Swiatkowski", "full_name": "Maximilian Swiatkowski", "contact_id": "7253", "email": "maxswiatkowski@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026-05-08 Dial no answer, phone: +16477847158\n2026-05-08 Dial no answer, phone: +16477847158\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 26 [2026-05-13 13:08:24] Added to queue. Total in queue: 27 [2026-05-13 13:08:24] Webhook received: Contact ID 5316 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15147305246", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "LaCorte", "full_name": "Maria LaCorte", "contact_id": "5316", "email": "mary@natursource.com", "orgname": "Natursource", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 20 February 2025 VM\n 21 February 2025 VM\n 24 February 2025 VM\n 25 February 2025 VM\n 26 February 2025 VM\n 27 February 2025 VM\n 28 February 2025 VM\n 26 March 2025 VM\n2026 May 08 call reached voicemail, no human contact\n2026-05-08 Dial no answer, phone: +14509754546\n2026 May 11 voicemail reached, no direct contact\n2026-05-11 Dial no answer, phone: +14509754546", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 28 [2026-05-13 13:08:24] Webhook received: Contact ID 37285 [2026-05-13 13:08:24] Webhook received: Contact ID 9232 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16049821087", "retell_llm_dynamic_variables": { "first_name": "He", "last_name": "Yun (Selena) Zhou", "full_name": "He Yun (Selena) Zhou", "contact_id": "9232", "email": "he_yun_zhou@hotmail.com", "orgname": "Sinclair Dental Co. Ltd.", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm Sandra\r\nAug 5 2025 vm\r\nLN Oct 1 2025 vm\n2026 May 08 contact not aware of He Yun (Selena) Zhou, call ended politely.\n2026 May 11 voicemail reached for Sandra Bunnell\n2026 May 11 voicemail reached, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 29 [2026-05-13 13:08:24] Webhook received: Contact ID 10771 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15193607256", "retell_llm_dynamic_variables": { "first_name": "Meghan", "last_name": "Thain", "full_name": "Meghan Thain", "contact_id": "10771", "email": "sydneythain95@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 30 [2026-05-13 13:08:24] Webhook received: Contact ID 31447 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12266662276", "retell_llm_dynamic_variables": { "first_name": "Vernon", "last_name": "Siddayao", "full_name": "Vernon Siddayao", "contact_id": "31447", "email": "vernsidd@gmail.com", "orgname": "Alimentiv Inc.", "member_type": "AST", "bloc_notes_ac": "Sept 8 2025 completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 31 [2026-05-13 13:08:24] Webhook received: Contact ID 35276 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14165876032", "retell_llm_dynamic_variables": { "first_name": "Susanna", "last_name": "Gervasi", "full_name": "Susanna Gervasi", "contact_id": "35276", "email": "susannamgervasi@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 32 [2026-05-13 13:08:24] Webhook received: Contact ID 36843 [2026-05-13 13:08:24] Webhook received: Contact ID 11243 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16132770636", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Brown", "full_name": "Alison Brown", "contact_id": "11243", "email": "abrown@thesourcestaffing.com", "orgname": "The Source Staffing Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nOct 30 2025 vm\n2026 May 08 voicemail reached, no conversation\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 33 [2026-05-13 13:08:24] Webhook received: Contact ID 9985 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14165982920", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Constandinou", "full_name": "Debbie Constandinou", "contact_id": "9985", "email": "dconstandinou@mcw.com", "orgname": "MCW Consultants Ltd.", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail for Debbie Considineo\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +14165982920\n2026 May 11 call went to voicemail, no contact reached", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 34 [2026-05-13 13:08:24] Webhook received: Contact ID 29449 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17058888827", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Dolbec", "full_name": "Nicole Dolbec", "contact_id": "29449", "email": "nicolecdolbec@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "20 March 2025 Completed and renewed - want to receive e-mails of the breaking news -\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Webhook received: Contact ID 8510 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16478869618", "retell_llm_dynamic_variables": { "first_name": "Jie", "last_name": "Huang", "full_name": "Jie Huang", "contact_id": "8510", "email": "jiejielong28@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 35 [2026-05-13 13:08:24] Added to queue. Total in queue: 36 [2026-05-13 13:08:24] Webhook received: Contact ID 11498 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14804419963", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Valenzuela", "full_name": "Barbara Valenzuela", "contact_id": "11498", "email": "barbara.valenzuela@gd-ms.com", "orgname": "General Dynamic Mission Systems", "member_type": "AST", "bloc_notes_ac": "22 May 2025 She hung up on me\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call answered by internet help desk, Barbara not reached", "number_of_passed_courses": "0", "extension": "", "province": "AZ", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 37 [2026-05-13 13:08:24] Webhook received: Contact ID 9533 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12017462027", "retell_llm_dynamic_variables": { "first_name": "Bernadine", "last_name": "Sanchez", "full_name": "Bernadine Sanchez", "contact_id": "9533", "email": "bernadine_sanchez@eisai.com", "orgname": "Eisai Inc.", "member_type": "AST", "bloc_notes_ac": "12 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 Call cannot be completed\r\n29 April 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 38 [2026-05-13 13:08:24] Webhook received: Contact ID 11304 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16474444973", "retell_llm_dynamic_variables": { "first_name": "Hong", "last_name": "Loong", "full_name": "Hong Loong", "contact_id": "11304", "email": "hongloong222@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Webhook received: Contact ID 34082 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15142855714", "retell_llm_dynamic_variables": { "first_name": "Terry", "last_name": "Taylor", "full_name": "Terry Taylor", "contact_id": "34082", "email": "terrytaylor@loewshotels.com", "orgname": "Loews Hotel Vogue", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM says another name\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +15148233191\n2026 May 11 voicemail reached - no contact\n2026-05-11 Dial no answer, phone: +15148233191", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 39 [2026-05-13 13:08:24] Added to queue. Total in queue: 40 [2026-05-13 13:08:24] Webhook received: Contact ID 34460 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12152864205", "retell_llm_dynamic_variables": { "first_name": "Emelinda", "last_name": "Alvarado", "full_name": "Emelinda Alvarado", "contact_id": "34460", "email": "emelinda_alvarado@cable.comcast.com", "orgname": "Comcast", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no live contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Webhook received: Contact ID 9996 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17057161346", "retell_llm_dynamic_variables": { "first_name": "Cheyenne", "last_name": "Hunter", "full_name": "Cheyenne Hunter", "contact_id": "9996", "email": "cheyenne.hunter8@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n11 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 09 December 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact with Cheyenne\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 41 [2026-05-13 13:08:24] Added to queue. Total in queue: 42 [2026-05-13 13:08:24] Webhook received: Contact ID 46831 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17789220276", "retell_llm_dynamic_variables": { "first_name": "Yumara", "last_name": "Carrizales", "full_name": "Yumara Carrizales", "contact_id": "46831", "email": "ycarrizales650@gmail.com", "orgname": "Canada Post Corp.", "member_type": "AST", "bloc_notes_ac": "BC numberMay 6 2026 vm\r\nMay 8 2026 vm May 12 2026 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 43 [2026-05-13 13:08:24] Webhook received: Contact ID 29118 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16472034890", "retell_llm_dynamic_variables": { "first_name": "Grinjel", "last_name": "Arciento", "full_name": "Grinjel Arciento", "contact_id": "29118", "email": "grinjel@hotmail.com", "orgname": "Neighbourly Pharmacy Inc.", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 44 [2026-05-13 13:08:24] Webhook received: Contact ID 29947 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14169020502", "retell_llm_dynamic_variables": { "first_name": "Dina", "last_name": "Mitnik", "full_name": "Dina Mitnik", "contact_id": "29947", "email": "mitnikdina@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Oct 22 2025 vm\n2026 May 08 call reached voicemail - no conversation\n2026 May 08 voicemail reached, no message left\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 45 [2026-05-13 13:08:24] Webhook received: Contact ID 8823 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19055130028", "retell_llm_dynamic_variables": { "first_name": "Amerfil", "last_name": "Ibanez", "full_name": "Amerfil Ibanez", "contact_id": "8823", "email": "amy.chielo.ibanez@gmail.com", "orgname": "Bento Inc.", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call reached voicemail at Bento's corporate office, no human contact\n2026 May 08 voicemail reached, no human contact\n2026 May 11 reached voicemail at Bento's corporate office, no human contact\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 46 [2026-05-13 13:08:24] Webhook received: Contact ID 6660 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19058322281", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Spagnolo", "full_name": "Julie Spagnolo", "contact_id": "6660", "email": "julie.spagnolo@vaughan.ca", "orgname": "Corporation of the City of Vaughan", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 Survey completed .She was pursuing a career in payroll but decided to stay in her other position because it would take too long to get to the same pay grade as her current job.\n2026 May 08 reached voicemail, no human contact\n2026 May 08 voicemail reached, no contact made\n2026 May 11 reached voicemail, no message left\n2026 May 11 voicemail reached, no contact with Julie", "number_of_passed_courses": "3", "extension": "6819", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 47 [2026-05-13 13:08:24] Webhook received: Contact ID 5382 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15147739518", "retell_llm_dynamic_variables": { "first_name": "Colette", "last_name": "Boomhour", "full_name": "Colette Boomhour", "contact_id": "5382", "email": "coboja13@yahoo.ca", "orgname": "Journey Freight International", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 48 [2026-05-13 13:08:24] Webhook received: Contact ID 42036 [2026-05-13 13:08:24] Webhook received: Contact ID 31429 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19052593778", "retell_llm_dynamic_variables": { "first_name": "Marichelle", "last_name": "Ferriman", "full_name": "Marichelle Ferriman", "contact_id": "31429", "email": "marichellev@yahoo.com", "orgname": "Pilkington Glass of Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 8 2026 vm\r\nMay 13 2026 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 49 [2026-05-13 13:08:24] Webhook received: Contact ID 10149 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14164504587", "retell_llm_dynamic_variables": { "first_name": "Wenzhe", "last_name": "Liu, Cpa", "full_name": "Wenzhe Liu, Cpa", "contact_id": "10149", "email": "wenzhe_liu@hotmail.com", "orgname": "Acme Accounting & Tax Services", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026-05-08 Dial no answer, phone: +14164504587\n2026-05-08 Dial no answer, phone: +14164504587\n2026-05-11 Dial no answer, phone: +14164504587\n2026-05-11 Dial no answer, phone: +14164504587", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 50 [2026-05-13 13:08:24] Webhook received: Contact ID 34528 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15199484324", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Nixon", "full_name": "Cathy Nixon", "contact_id": "34528", "email": "cnixon@onyxengineering.com", "orgname": "Onyx Engineering Ltd.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached automated system, no human answered, voicemail reached\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached automated system, no human answered\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "263", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 51 [2026-05-13 13:08:24] Webhook received: Contact ID 43498 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14163120298", "retell_llm_dynamic_variables": { "first_name": "Nanda", "last_name": "Sivanangasundaram", "full_name": "Nanda Sivanangasundaram", "contact_id": "43498", "email": "nanda_siva@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human answered\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 52 [2026-05-13 13:08:24] Webhook received: Contact ID 34717 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16472802265", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Kaltenback", "full_name": "Lindsay Kaltenback", "contact_id": "34717", "email": "lkaltenback@rogers.com", "orgname": "UNA Restaurants", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 voicemail reached, no contact with Lindsay\n2026 May 08 call reached voicemail, no contact with Lindsay\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 53 [2026-05-13 13:08:24] Webhook received: Contact ID 7168 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15149479435", "retell_llm_dynamic_variables": { "first_name": "Louis", "last_name": "Salib", "full_name": "Louis Salib", "contact_id": "7168", "email": "louissalib@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025n vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 54 [2026-05-13 13:08:24] Webhook received: Contact ID 35943 [2026-05-13 13:08:24] Webhook received: Contact ID 33881 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16106038518", "retell_llm_dynamic_variables": { "first_name": "Suzanne", "last_name": "Henry", "full_name": "Suzanne Henry", "contact_id": "33881", "email": "shenry1263@gmail.com", "orgname": "Penske Truck Leasing", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Completed\n2026 May 08 call reached voicemail for Suzanne Henry\n2026-05-08 Dial no answer, phone: +17174844998\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +17174844998", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 55 [2026-05-13 13:08:24] Webhook received: Contact ID 42289 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12037672026", "retell_llm_dynamic_variables": { "first_name": "Wanda", "last_name": "Ocinaldi", "full_name": "Wanda Ocinaldi", "contact_id": "42289", "email": "no-email64@ler.com", "orgname": "SwiftConnect Canada Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 56 [2026-05-13 13:08:24] Webhook received: Contact ID 34203 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19377784580", "retell_llm_dynamic_variables": { "first_name": "Kendra", "last_name": "Wynk", "full_name": "Kendra Wynk", "contact_id": "34203", "email": "kwynk@cranepumps.com", "orgname": "Crane Pumps & Systems", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 invalid phone destination, phone: +19377784580\n2026 May 08 call reached voicemail of Kendra Ungron, no conversation\n2026-05-11 invalid phone destination, phone: +19377784580\n2026 May 11 voicemail reached for Kendra Ungrund, no message left", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 57 [2026-05-13 13:08:24] Webhook received: Contact ID 34163 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12892571471", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Goertz", "full_name": "Becky Goertz", "contact_id": "34163", "email": "becky.goertz@sunopta.com", "orgname": "SunOpta Inc.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 58 [2026-05-13 13:08:24] Webhook received: Contact ID 37487 [2026-05-13 13:08:24] Webhook received: Contact ID 28140 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16046594380", "retell_llm_dynamic_variables": { "first_name": "Chiara", "last_name": "Dent", "full_name": "Chiara Dent", "contact_id": "28140", "email": "chiara.dent@mogo.ca", "orgname": "Mogo Finance Technology Inc.", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 14 2025 vm\n2026 May 08 reached voicemail of Mogo HR team\n2026 May 11 call reached voicemail of Mogo's HR team", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 59 [2026-05-13 13:08:24] Webhook received: Contact ID 43339 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16475079733", "retell_llm_dynamic_variables": { "first_name": "Ines", "last_name": "Kurta", "full_name": "Ines Kurta", "contact_id": "43339", "email": "ineskurta@hotmail.com", "orgname": "Alchemy Bookkeeping Inc.", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 60 [2026-05-13 13:08:24] Webhook received: Contact ID 34086 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14168635655", "retell_llm_dynamic_variables": { "first_name": "Kaveh", "last_name": "Moradi", "full_name": "Kaveh Moradi", "contact_id": "34086", "email": "kaveh.moradi@gmail.com", "orgname": "Cision", "member_type": "AST", "bloc_notes_ac": "June 4 2025 line busy\r\nAug 28 2025 line busy\n2026-05-08 invalid phone destination, phone: +14168635655\n2026 May 08 voicemail reached, no human answer\n2026-05-11 invalid phone destination, phone: +14168635655\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 61 [2026-05-13 13:08:24] Webhook received: Contact ID 9987 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19052762000", "retell_llm_dynamic_variables": { "first_name": "Jie", "last_name": "Gong", "full_name": "Jie Gong", "contact_id": "9987", "email": "janeg.2001@gmail.com", "orgname": "Manpower Canada", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "1213", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 62 [2026-05-13 13:08:24] Webhook received: Contact ID 36257 [2026-05-13 13:08:24] Webhook received: Contact ID 34677 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19055735129", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Couper", "full_name": "Debra Couper", "contact_id": "34677", "email": "debi.couper@icloud.com", "orgname": "John Crane Canada Inc", "member_type": "AST", "bloc_notes_ac": "10 June 2025 Number disconnected\n2026-05-08 invalid phone destination, phone: +19055735129\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +19055735129\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 63 [2026-05-13 13:08:24] Webhook received: Contact ID 34042 [2026-05-13 13:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12508527151", "retell_llm_dynamic_variables": { "first_name": "Lori", "last_name": "Cooper", "full_name": "Lori Cooper", "contact_id": "34042", "email": "lori_cooper@telus.net", "orgname": "Thompson Rivers University", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 She doesn't work there\n2026 May 08 call reached wrong person, asked for best time to reach Lori.\n2026-05-11 dial busy, phone: +12508527151\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "7151", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:24] Added to queue. Total in queue: 64 [2026-05-13 13:08:24] Webhook received: Contact ID 36759 [2026-05-13 13:08:25] Webhook received: Contact ID 35352 [2026-05-13 13:08:25] Webhook received: Contact ID 35708 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14165294762", "retell_llm_dynamic_variables": { "first_name": "Kavita", "last_name": "Tiwary", "full_name": "Kavita Tiwary", "contact_id": "35708", "email": "ktiwary@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail after greeting\n2026 May 08 call reached voicemail after greeting\n2026 May 11 call reached voicemail after greeting\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 65 [2026-05-13 13:08:25] Webhook received: Contact ID 37542 [2026-05-13 13:08:25] Webhook received: Contact ID 9028 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12817196000", "retell_llm_dynamic_variables": { "first_name": "Sandra", "last_name": "Hall", "full_name": "Sandra Hall", "contact_id": "9028", "email": "hallsand99@gmail.com", "orgname": "Huntsman Polyurethanes", "member_type": "AST", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 16 2025 vm\r\nLN Sept 29 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, left message\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 66 [2026-05-13 13:08:25] Webhook received: Contact ID 35051 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16477203149", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Murphy", "full_name": "Anne Murphy", "contact_id": "35051", "email": "anne.m.murphy@outlook.com", "orgname": "Workday Inc.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 Completed\n2026-05-08 Dial no answer, phone: +16477203149\n2026-05-08 Dial no answer, phone: +16477203149\n2026-05-11 Dial no answer, phone: +16477203149\n2026-05-11 Dial no answer, phone: +16477203149", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 67 [2026-05-13 13:08:25] Webhook received: Contact ID 33907 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14167362628", "retell_llm_dynamic_variables": { "first_name": "Julia", "last_name": "Kelly-Horowitz, CPA, CGA, CHRP", "full_name": "Julia Kelly-Horowitz, CPA, CGA, CHRP", "contact_id": "33907", "email": "jkelly@tridel.com", "orgname": "Tridel", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm Monica\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached - no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 68 [2026-05-13 13:08:25] Webhook received: Contact ID 17882 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14162838539", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Battrick", "full_name": "Stephanie Battrick", "contact_id": "17882", "email": "sbattrick@tpasc.ca", "orgname": "Toronto Pan Am Sports Centre Inc.", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail of Stephanie Patrick\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail of Stephanie Batrick\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 69 [2026-05-13 13:08:25] Webhook received: Contact ID 33923 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17059899400", "retell_llm_dynamic_variables": { "first_name": "Jami", "last_name": "DellaVedova, CPA, CA", "full_name": "Jami DellaVedova, CPA, CA", "contact_id": "33923", "email": "jamidellavedova@gmail.com", "orgname": "Soo Mill", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 70 [2026-05-13 13:08:25] Webhook received: Contact ID 34153 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16132066466", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Watts, CGA", "full_name": "Pamela Watts, CGA", "contact_id": "34153", "email": "pamelahwatts@icloud.com", "orgname": "Equinelle Golf Club", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN Sept 22 2025 Survey completed send application email.\r\n23 October 2025 VM\r\nLN / 12 November 2024 VM\r\nLN / 19 November 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 71 [2026-05-13 13:08:25] Webhook received: Contact ID 31241 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+18077005250", "retell_llm_dynamic_variables": { "first_name": "Lee-Anne", "last_name": "Moore", "full_name": "Lee-Anne Moore", "contact_id": "31241", "email": "leejam@live.ca", "orgname": "Grand Council Treaty #3", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 completed ( send information about the Ontario events)\n2026-05-08 dial busy, phone: +18077005250\n2026 May 08 call reached voicemail, no human answer\n2026-05-11 dial busy, phone: +18077005250\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 42359 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17052214372", "retell_llm_dynamic_variables": { "first_name": "Mandy", "last_name": "Scharf", "full_name": "Mandy Scharf", "contact_id": "42359", "email": "mandy@blackshieldworks.com", "orgname": "Black Shield Ironworks Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact answer\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 34029 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19056864287", "retell_llm_dynamic_variables": { "first_name": "Sherri", "last_name": "Daigle", "full_name": "Sherri Daigle", "contact_id": "34029", "email": "sdaigle@bmicon.com", "orgname": "B.M.I. Construction Co. Ltd.", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm 4167270534\n2026 May 08 voicemail reached for Sherri Dagle, out of office until Feb 28\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached for Sherri Dagle, out of office until Feb 28\n2026 May 11 voicemail reached, no human answer", "number_of_passed_courses": "0", "extension": "108", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 31432 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16046898765", "retell_llm_dynamic_variables": { "first_name": "Janet", "last_name": "Polakova", "full_name": "Janet Polakova", "contact_id": "31432", "email": "janet@ivancorp.net", "orgname": "Global Mining Management Corp.", "member_type": "AST", "bloc_notes_ac": "Oct 23 2025 vm\n2026-05-08 Dial no answer, phone: +16046898765\n2026-05-11 Dial no answer, phone: +16046898765", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 72 [2026-05-13 13:08:25] Webhook received: Contact ID 34759 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17784844949", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Tavares", "full_name": "Melissa Tavares", "contact_id": "34759", "email": "mtavares@traine.ca", "orgname": "Traine Construction", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nAug 28 2025 She no longer works at the company.\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 73 [2026-05-13 13:08:25] Webhook received: Contact ID 28907 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16479227350", "retell_llm_dynamic_variables": { "first_name": "Wanda", "last_name": "Wong", "full_name": "Wanda Wong", "contact_id": "28907", "email": "wandaw201@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Oct 16 2025 vm Oct 30 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 74 [2026-05-13 13:08:25] Added to queue. Total in queue: 75 [2026-05-13 13:08:25] Added to queue. Total in queue: 76 [2026-05-13 13:08:25] Added to queue. Total in queue: 77 [2026-05-13 13:08:25] Webhook received: Contact ID 37274 [2026-05-13 13:08:25] Webhook received: Contact ID 46825 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16479290751", "retell_llm_dynamic_variables": { "first_name": "Jasmine", "last_name": "Alexander", "full_name": "Jasmine Alexander", "contact_id": "46825", "email": "jasminealexander_8@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 completed with renewal ( she will renew soon) and sent both documents for webinars and renewal\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 78 [2026-05-13 13:08:25] Webhook received: Contact ID 28962 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+15196393374", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Serguiev", "full_name": "Jennifer Serguiev", "contact_id": "28962", "email": "j.serguiev@hotmail.com", "orgname": "Don-Mor Automotive Group", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm May 6 2026 vm\r\nMay 8 2026 vm May 13 2026 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 35423 [2026-05-13 13:08:25] Added to queue. Total in queue: 79 [2026-05-13 13:08:25] Webhook received: Contact ID 30376 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14165930351", "retell_llm_dynamic_variables": { "first_name": "Lilian", "last_name": "Siu", "full_name": "Lilian Siu", "contact_id": "30376", "email": "lsiu@mirvish.com", "orgname": "Ed Mirvish Enterprises Ltd", "member_type": "AST", "bloc_notes_ac": "29 May 2025 VM\r\n11 September 2025 VM\r\nLN / 12 December 2025 VM\n2026 May 08 call reached voicemail at Mervish Productions, no contact made\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail at Mervish Productions, no human answered.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 80 [2026-05-13 13:08:25] Webhook received: Contact ID 33930 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14039344030", "retell_llm_dynamic_variables": { "first_name": "Trisha", "last_name": "Bentley, 298353", "full_name": "Trisha Bentley, 298353", "contact_id": "33930", "email": "bentley-acres@outlook.com", "orgname": "Catteland Feedyards Ltd.", "member_type": "AST", "bloc_notes_ac": "June 3 2025 Survey completed Send application did not receive notice for renewal.\r\nLN / 23 October 2025 VM\r\nLN / 12 November 2025 VM\r\nLN / 17 November 2025 she won't renew\n2026 May 08 callback scheduled for Trisha on Monday at 10:00 AM - NPI# 298353\n2026 May 11 voicemail reached for Trisha Bentley\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 81 [2026-05-13 13:08:25] Webhook received: Contact ID 34533 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16478344565", "retell_llm_dynamic_variables": { "first_name": "Andre", "last_name": "Stavros-Salinas", "full_name": "Andre Stavros-Salinas", "contact_id": "34533", "email": "andre.s.salinas@hotmail.com", "orgname": "Andre Stavros-Salinas", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 25 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 82 [2026-05-13 13:08:25] Webhook received: Contact ID 42311 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19734476529", "retell_llm_dynamic_variables": { "first_name": "Ronnie", "last_name": "Morrone", "full_name": "Ronnie Morrone", "contact_id": "42311", "email": "ronnie.morrone@ralphlauren.com", "orgname": "Ralph Lauren", "member_type": "AST", "bloc_notes_ac": "2026-05-08 dial busy, phone: +19734476529\n2026 May 08 call reached voicemail, no message left\n2026-05-11 dial busy, phone: +19734476529\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 83 [2026-05-13 13:08:25] Webhook received: Contact ID 44086 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14036254427", "retell_llm_dynamic_variables": { "first_name": "Taryn", "last_name": "Boles", "full_name": "Taryn Boles", "contact_id": "44086", "email": "tarynboles@gmail.com", "orgname": "Belay CPA LLP", "member_type": "AST", "bloc_notes_ac": "Dec 12 2025 vmDec 16 2025 vm\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached gatekeeper Theresa, Taryn not available, transferred to Dylan's line, call ended", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 37617 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19959662958", "retell_llm_dynamic_variables": { "first_name": "Taha", "last_name": "Sultana", "full_name": "Taha Sultana", "contact_id": "37617", "email": "taha.sultana@rediffmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 line busy\r\nSept 4 2025 line busy\n2026 May 08 voicemail reached, no human answer\n2026 May 11 voicemail reached, message left for Justin", "number_of_passed_courses": "0", "extension": "", "province": "", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 9953 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16134036702", "retell_llm_dynamic_variables": { "first_name": "Kerri-Lynn", "last_name": "Stasko", "full_name": "Kerri-Lynn Stasko", "contact_id": "9953", "email": "thestaskofamily@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 84 [2026-05-13 13:08:25] Added to queue. Total in queue: 85 [2026-05-13 13:08:25] Added to queue. Total in queue: 86 [2026-05-13 13:08:25] Webhook received: Contact ID 34564 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12267022121", "retell_llm_dynamic_variables": { "first_name": "Jermane", "last_name": "Skeete", "full_name": "Jermane Skeete", "contact_id": "34564", "email": "accounting@cre8temgmt.com", "orgname": "Cre8te Management Group Inc.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 line busy\r\nSept 3 2025 line busy\n2026-05-08 dial busy, phone: +12267022121\n2026-05-08 dial busy, phone: +12267022121\n2026-05-11 dial busy, phone: +12267022121\n2026-05-11 dial busy, phone: +12267022121", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 87 [2026-05-13 13:08:25] Webhook received: Contact ID 34783 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16138513969", "retell_llm_dynamic_variables": { "first_name": "Lorelei", "last_name": "Miller", "full_name": "Lorelei Miller", "contact_id": "34783", "email": "lorelei@lembookkeeping.com", "orgname": "L.E.M. Bookkeeping & Consulting", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 88 [2026-05-13 13:08:25] Webhook received: Contact ID 42372 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19198078299", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Rhodes", "full_name": "Michelle Rhodes", "contact_id": "42372", "email": "michelle.rhodes@us.abb.com", "orgname": "Hitachi-Powergrids", "member_type": "AST", "bloc_notes_ac": "Sept 4 2025 vm Sept 24 2025 vm\r\nnumber disconnected\n2026-05-08 Dial no answer, phone: +19198078299\n2026 May 08 reached voicemail, no contact available\n2026-05-11 Dial no answer, phone: +19198078299\n2026 May 11 call reached voicemail, no contact with Michelle", "number_of_passed_courses": "0", "extension": "", "province": "NC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 89 [2026-05-13 13:08:25] Webhook received: Contact ID 48624 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17342054579", "retell_llm_dynamic_variables": { "first_name": "Jenny", "last_name": "Britten", "full_name": "Jenny Britten", "contact_id": "48624", "email": "jenniferlbritten@gmail.com", "orgname": "Cabinetworks Group", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no live contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "MI", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 90 [2026-05-13 13:08:25] Webhook received: Contact ID 33967 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14168566442", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Desrosiers", "full_name": "Denise Desrosiers", "contact_id": "33967", "email": "dendes47@gmail.com", "orgname": "Cortina Kitchens", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail.\n2026 May 11 call went to voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 91 [2026-05-13 13:08:25] Webhook received: Contact ID 43352 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17804969686", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Ross", "full_name": "Wendy Ross", "contact_id": "43352", "email": "wr11447@shaw.ca", "orgname": "SKILLS Society", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached Skills Society automated system; Wendy Ross not found; left voicemail; will call back later.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call to Skills Society to reach Wendy Ross; not found in directory, call ended.", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 92 [2026-05-13 13:08:25] Webhook received: Contact ID 34785 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+18776774566", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Reid", "full_name": "Aaron Reid", "contact_id": "34785", "email": "aaron@bankingonit.ca", "orgname": "Banking On It Bookkeeping", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 08 call reached voicemail of Erin Reed, no contact with Aaron.\n2026 May 08 call reached voicemail, no contact with Aaron\n2026 May 11 call reached voicemail of Erin Reed\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 93 [2026-05-13 13:08:25] Webhook received: Contact ID 37688 [2026-05-13 13:08:25] Webhook received: Contact ID 34084 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14169778010", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Pan", "full_name": "Laurie Pan", "contact_id": "34084", "email": "panl@chrc.net", "orgname": "MD Primer Inc.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 line busy\r\nAug 28 2025 line busy\n2026-05-08 invalid phone destination, phone: +14169778010\n2026-05-08 Dial no answer, phone: +14164914202\n2026-05-11 invalid phone destination, phone: +14169778010\n2026-05-11 Dial no answer, phone: +14164914202", "number_of_passed_courses": "4", "extension": "285", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 34059 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19052383935", "retell_llm_dynamic_variables": { "first_name": "Nonnette", "last_name": "Sarrosa", "full_name": "Nonnette Sarrosa", "contact_id": "34059", "email": "netsarrosa@gmail.com", "orgname": "DFP Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 reached voicemail, no human contact\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact with Nonnette Sarrosa", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 11250 [2026-05-13 13:08:25] Webhook received: Contact ID 35026 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14162489060", "retell_llm_dynamic_variables": { "first_name": "Alanna", "last_name": "Proulx", "full_name": "Alanna Proulx", "contact_id": "11250", "email": "alannaproulx@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail at Mark in Aladdin", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 37409 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17802639502", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Evans", "full_name": "Jacqueline Evans", "contact_id": "37409", "email": "jemmett@hotmail.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 Survey completed She is no longer in payroll.She is a paramedic now.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call ended after initial greeting and identity confirmation attempt.", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 94 [2026-05-13 13:08:25] Webhook received: Contact ID 34127 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12892790126", "retell_llm_dynamic_variables": { "first_name": "Yolanda", "last_name": "Wong", "full_name": "Yolanda Wong", "contact_id": "34127", "email": "yolandawongt@gmail.com", "orgname": "Bird Mechanical Ltd.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail of Yolanda Wong\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Yolanda Wong\n2026 May 11 voicemail reached, no conversation", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 34436 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16475305464", "retell_llm_dynamic_variables": { "first_name": "Kristi", "last_name": "Kennington", "full_name": "Kristi Kennington", "contact_id": "34436", "email": "kennington.kristi@gmail.com", "orgname": "LoyaltyOne", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026-05-08 Dial no answer, phone: +16475305464\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16475305464\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 33810 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16132413080", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Beardwood", "full_name": "Darlene Beardwood", "contact_id": "33810", "email": "dbeardwood@fcsa.ca", "orgname": "Frequency Coordination System Association", "member_type": "AST", "bloc_notes_ac": "June 2 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 95 [2026-05-13 13:08:25] Added to queue. Total in queue: 96 [2026-05-13 13:08:25] Added to queue. Total in queue: 97 [2026-05-13 13:08:25] Webhook received: Contact ID 10715 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14033470066", "retell_llm_dynamic_variables": { "first_name": "Ryan", "last_name": "Clarke", "full_name": "Ryan Clarke", "contact_id": "10715", "email": "ryan.harte@marlerintegrity.com", "orgname": "Marler Integrity Inc.", "member_type": "AST", "bloc_notes_ac": "17 March 2025 Survey completed - she is on Mat leave but she will probably renew once she's back\n2026 May 08 call reached gatekeeper, no contact with Ryan\n2026 May 11 call reached gatekeeper, Ryan unavailable, no message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 98 [2026-05-13 13:08:25] Webhook received: Contact ID 34170 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+18182122265", "retell_llm_dynamic_variables": { "first_name": "Steven", "last_name": "Cleland", "full_name": "Steven Cleland", "contact_id": "34170", "email": "scleland@marcusmillichap.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 99 [2026-05-13 13:08:25] Added to queue. Total in queue: 100 [2026-05-13 13:08:25] Webhook received: Contact ID 34139 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+15199694632", "retell_llm_dynamic_variables": { "first_name": "Vesna", "last_name": "Susa", "full_name": "Vesna Susa", "contact_id": "34139", "email": "vesna.susa@clevelandcliffs.com", "orgname": "Cleveland Cliffs Tooling and Stamping", "member_type": "AST", "bloc_notes_ac": "Survey completed She is not in payroll right now.\n2026 May 08 call reached voicemail, no contact with Vesna\n2026 May 08 reached voicemail, no message left\n2026 May 11 call reached voicemail, no human answered\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "2226", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 101 [2026-05-13 13:08:25] Added to queue. Total in queue: 102 [2026-05-13 13:08:25] Added to queue. Total in queue: 103 [2026-05-13 13:08:25] Webhook received: Contact ID 18228 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14166042672", "retell_llm_dynamic_variables": { "first_name": "Yuliya", "last_name": "Pavlovska", "full_name": "Yuliya Pavlovska", "contact_id": "18228", "email": "ypavlovsky@teksavvy.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 No answer or someone hanging up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 12077 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19053318121", "retell_llm_dynamic_variables": { "first_name": "Margrette", "last_name": "Gillott", "full_name": "Margrette Gillott", "contact_id": "12077", "email": "mgillott@comtekadvanced.com", "orgname": "Comtek Advanced Structures", "member_type": "AST", "bloc_notes_ac": "may 23 2-25 vm Sept 5 2025 vm\n2026 May 08 reached voicemail at extension 226, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "226", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 104 [2026-05-13 13:08:25] Webhook received: Contact ID 17805 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14169178349", "retell_llm_dynamic_variables": { "first_name": "Tsega", "last_name": "Kelati", "full_name": "Tsega Kelati", "contact_id": "17805", "email": "tsegakelati@gmail.com", "orgname": "TK Tax and Accounting Solution", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, mailbox full\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 105 [2026-05-13 13:08:25] Webhook received: Contact ID 37862 [2026-05-13 13:08:25] Webhook received: Contact ID 34009 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14168596439", "retell_llm_dynamic_variables": { "first_name": "Mildred", "last_name": "Mullings", "full_name": "Mildred Mullings", "contact_id": "34009", "email": "gordillomildred@gmail.com", "orgname": "Bookkeeping Social", "member_type": "AST", "bloc_notes_ac": "June 4 2025 line busy\r\nAug 21 2025 line busy\n2026-05-08 Dial no answer, phone: +14168596439\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +14168596439\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 34960 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14372997222", "retell_llm_dynamic_variables": { "first_name": "Satpal", "last_name": "Singh", "full_name": "Satpal Singh", "contact_id": "34960", "email": "satpalsrathour@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Sept 4 2025 Survey completed He said he may enroll again if his job needs membership in NPI but for now it is not needed.\n2026 May 08 reached voicemail, left message\n2026 May 08 voicemail reached, no human contact\n2026 May 11 voicemail reached, no contact with Satpal\n2026 May 11 call reached voicemail, no contact with Satpal", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 29938 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12269295580", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Walsh", "full_name": "Tammy Walsh", "contact_id": "29938", "email": "tmy.walsh@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "JUne 25 2025 not interested in any more info\n2026-05-08 Dial no answer, phone: +12269295580\n2026-05-08 Dial no answer, phone: +12269295580\n2026-05-11 Dial no answer, phone: +12269295580\n2026-05-11 Dial no answer, phone: +12269295580", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 10253 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14163963544", "retell_llm_dynamic_variables": { "first_name": "Neelofur", "last_name": "Kathrada", "full_name": "Neelofur Kathrada", "contact_id": "10253", "email": "neelofurka@gmail.com", "orgname": "Allied Traders Inc.", "member_type": "AST", "bloc_notes_ac": "may 22 2025 vm AUg 13 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact with Neelofur Kathrada\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 5949 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14168820997", "retell_llm_dynamic_variables": { "first_name": "Vivien", "last_name": "Woo", "full_name": "Vivien Woo", "contact_id": "5949", "email": "bientete325@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 35929 [2026-05-13 13:08:25] Webhook received: Contact ID 7071 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14167231168", "retell_llm_dynamic_variables": { "first_name": "Chun", "last_name": "Ni Chen", "full_name": "Chun Ni Chen", "contact_id": "7071", "email": "lilychen1008@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact with Chun\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 106 [2026-05-13 13:08:25] Webhook received: Contact ID 34509 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+18662420903", "retell_llm_dynamic_variables": { "first_name": "Choice", "last_name": "Idonije", "full_name": "Choice Idonije", "contact_id": "34509", "email": "choice@estheraccounting.ca", "orgname": "Esther Accounting & Taxation", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 voicemail reached, no live contact\n2026 May 11 voicemail reached, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 37227 [2026-05-13 13:08:25] Added to queue. Total in queue: 107 [2026-05-13 13:08:25] Webhook received: Contact ID 35813 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19058574651", "retell_llm_dynamic_variables": { "first_name": "Haideh", "last_name": "Abdollahian", "full_name": "Haideh Abdollahian", "contact_id": "35813", "email": "haideh_a@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, no message left\n2026 May 08 call reached voicemail not set up\n2026 May 11 voicemail reached, no message left\n2026 May 11 call reached voicemail not set up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 29411 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14168852801", "retell_llm_dynamic_variables": { "first_name": "Lesia", "last_name": "Harris", "full_name": "Lesia Harris", "contact_id": "29411", "email": "lesia_harris@sympatico.ca", "orgname": "Practical HR Management Inc", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 6 2026 vm\r\nMay 13 2026 vm", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 36866 [2026-05-13 13:08:25] Added to queue. Total in queue: 108 [2026-05-13 13:08:25] Webhook received: Contact ID 29698 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17053055284", "retell_llm_dynamic_variables": { "first_name": "Meredith", "last_name": "McAfee", "full_name": "Meredith McAfee", "contact_id": "29698", "email": "meredith.ann.mcafee@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 35622 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+15198174288", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Renaud", "full_name": "Julie Renaud", "contact_id": "35622", "email": "jmhutchr@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 109 [2026-05-13 13:08:25] Webhook received: Contact ID 34207 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16047799924", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Kennedy", "full_name": "Susan Kennedy", "contact_id": "34207", "email": "susanls.kennedy@gmail.com", "orgname": "SLK Accounting", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 voicemail reached, no conversation\n2026 May 11 call reached voicemail, no contact with Susan", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 34784 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19732455737", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Gauthier-Reidy", "full_name": "Denise Gauthier-Reidy", "contact_id": "34784", "email": "tiggerdg@msn.com", "orgname": "BASF", "member_type": "AST", "bloc_notes_ac": "June 11 2025 no answer\r\nSept 3 2025 no answer\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 110 [2026-05-13 13:08:25] Webhook received: Contact ID 23292 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19052833382", "retell_llm_dynamic_variables": { "first_name": "Chantal", "last_name": "Levy", "full_name": "Chantal Levy", "contact_id": "23292", "email": "chantal.mair@invismi.ca", "orgname": "Invis Inc.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +19058772374\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19058772374", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 111 [2026-05-13 13:08:25] Added to queue. Total in queue: 112 [2026-05-13 13:08:25] Added to queue. Total in queue: 113 [2026-05-13 13:08:25] Added to queue. Total in queue: 114 [2026-05-13 13:08:25] Added to queue. Total in queue: 115 [2026-05-13 13:08:25] Added to queue. Total in queue: 116 [2026-05-13 13:08:25] Added to queue. Total in queue: 117 [2026-05-13 13:08:25] Added to queue. Total in queue: 118 [2026-05-13 13:08:25] Added to queue. Total in queue: 119 [2026-05-13 13:08:25] Webhook received: Contact ID 42336 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12502300771", "retell_llm_dynamic_variables": { "first_name": "Kaileigh", "last_name": "Murray", "full_name": "Kaileigh Murray", "contact_id": "42336", "email": "kaileighm@cyclecpa.ca", "orgname": "Cycle CPA", "member_type": "AST", "bloc_notes_ac": "Nov 24 2025 email confirmed right\n2026 May 08 call reached voicemail, no human contact\n2026 May 11 voicemail reached, no contact with Kaileigh", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 120 [2026-05-13 13:08:25] Webhook received: Contact ID 9708 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19053234564", "retell_llm_dynamic_variables": { "first_name": "Brianne", "last_name": "Bradley", "full_name": "Brianne Bradley", "contact_id": "9708", "email": "briannebradley1@outlook.com", "orgname": "Beatties Stationery Ltd.", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 Completed - She wants to renew - please send her the application form for Associate\r\nJune 20 2025 vm June 25 2025 vm\r\nJuly 3 2025 vm Aug 27 2025 vm\r\nSept 4 2025 asked to resend docs\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 121 [2026-05-13 13:08:25] Added to queue. Total in queue: 122 [2026-05-13 13:08:25] Webhook received: Contact ID 34572 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12507878171", "retell_llm_dynamic_variables": { "first_name": "Shirley", "last_name": "Collington", "full_name": "Shirley Collington", "contact_id": "34572", "email": "scollington@fortstjohn.ca", "orgname": "City of Fort St. John", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 123 [2026-05-13 13:08:25] Webhook received: Contact ID 34513 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+15172442364", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Caudill", "full_name": "Melissa Caudill", "contact_id": "34513", "email": "melissa.caudill@dart.biz", "orgname": "Dart Container Corp.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 voicemail reached, no conversation with contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MI", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 124 [2026-05-13 13:08:25] Webhook received: Contact ID 8489 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14166248431", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Liu", "full_name": "Jennifer Liu", "contact_id": "8489", "email": "jenniferliu49@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026-05-08 dial busy, phone: +14166248431\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 125 [2026-05-13 13:08:25] Webhook received: Contact ID 34485 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19056669395", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Harnum", "full_name": "Andrew Harnum", "contact_id": "34485", "email": "aharnum@icloud.com", "orgname": "The Great Canadian Meat Company", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached at Great Canadian Meat Company, message left for Andrew\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "228", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 126 [2026-05-13 13:08:25] Webhook received: Contact ID 34731 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19052815275", "retell_llm_dynamic_variables": { "first_name": "Trish", "last_name": "Moody", "full_name": "Trish Moody", "contact_id": "34731", "email": "tmoody@gdg.agency", "orgname": "Glenn Davis Group Inc.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 127 [2026-05-13 13:08:25] Webhook received: Contact ID 42307 [2026-05-13 13:08:25] Webhook received: Contact ID 34587 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14168348318", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "McFarland", "full_name": "Mike McFarland", "contact_id": "34587", "email": "mikemcfarland2016@gmail.com", "orgname": "Mike McFarland Consulting", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 34135 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19059739561", "retell_llm_dynamic_variables": { "first_name": "Le-ann", "last_name": "Patton", "full_name": "Le-ann Patton", "contact_id": "34135", "email": "leann.patton@gmail.com", "orgname": "Le-ann Patton", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail after greeting", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 128 [2026-05-13 13:08:25] Added to queue. Total in queue: 129 [2026-05-13 13:08:25] Webhook received: Contact ID 34628 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16043145031", "retell_llm_dynamic_variables": { "first_name": "Evangeline", "last_name": "Martinez", "full_name": "Evangeline Martinez", "contact_id": "34628", "email": "vanzmhhs2018@gmail.com", "orgname": "EBMTAX", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached call control system, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16043010074", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Webhook received: Contact ID 36818 [2026-05-13 13:08:25] Added to queue. Total in queue: 130 [2026-05-13 13:08:25] Webhook received: Contact ID 44761 [2026-05-13 13:08:25] Webhook received: Contact ID 7335 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14385054786", "retell_llm_dynamic_variables": { "first_name": "Mian", "last_name": "Ahsan", "full_name": "Mian Ahsan", "contact_id": "7335", "email": "mianahsan80@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 131 [2026-05-13 13:08:25] Webhook received: Contact ID 33873 [2026-05-13 13:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19058295707", "retell_llm_dynamic_variables": { "first_name": "Angela", "last_name": "Canola", "full_name": "Angela Canola", "contact_id": "33873", "email": "angelacanola2000@yahoo.ca", "orgname": "Strone", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Number not in service\n2026-05-08 Dial no answer, phone: +19058295707\n2026-05-08 Dial no answer, phone: +19058483929\n2026-05-11 Dial no answer, phone: +19058295707\n2026-05-11 Dial no answer, phone: +19058483929", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:25] Added to queue. Total in queue: 132 [2026-05-13 13:08:26] Webhook received: Contact ID 34999 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19053204373", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Turner", "full_name": "Cheryl Turner", "contact_id": "34999", "email": "cturner19@cogeco.ca", "orgname": "Henry Schein Canada Inc", "member_type": "AST", "bloc_notes_ac": "Sept 4 2025 vm\n2026-05-08 Dial no answer, phone: +19053204373\n2026-05-08 Dial no answer, phone: +19053204373\n2026-05-11 Dial no answer, phone: +19053204373\n2026-05-11 Dial no answer, phone: +19053204373", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 133 [2026-05-13 13:08:26] Webhook received: Contact ID 37352 [2026-05-13 13:08:26] Webhook received: Contact ID 43419 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12506380228", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "Hamakawa", "full_name": "Kim Hamakawa", "contact_id": "43419", "email": "kimculp@telus.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Oct 20 2025 vm\n2026 May 08 voicemail reached - no contact\n2026 May 11 reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 134 [2026-05-13 13:08:26] Webhook received: Contact ID 8743 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+15197636475", "retell_llm_dynamic_variables": { "first_name": "Gina", "last_name": "Runstedler", "full_name": "Gina Runstedler", "contact_id": "8743", "email": "gina.runstedler@cascorp.com", "orgname": "Cascade Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact answered", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 135 [2026-05-13 13:08:26] Webhook received: Contact ID 34360 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+15028152463", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Couturier", "full_name": "Jeff Couturier", "contact_id": "34360", "email": "spartan32765@hotmail.com", "orgname": "Sazerac", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm Amanda\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 136 [2026-05-13 13:08:26] Webhook received: Contact ID 46829 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14169028760", "retell_llm_dynamic_variables": { "first_name": "Nisha", "last_name": "Acharya", "full_name": "Nisha Acharya", "contact_id": "46829", "email": "nisha09acharya@gmail.com", "orgname": "Mapletherm Engineering", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 6 2026 vm\r\nMay 12 2026 vm", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 137 [2026-05-13 13:08:26] Webhook received: Contact ID 42075 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19058670491", "retell_llm_dynamic_variables": { "first_name": "Arabi", "last_name": "Piccinini", "full_name": "Arabi Piccinini", "contact_id": "42075", "email": "no-email185@ler.com", "orgname": "Peel District School Board", "member_type": "AST", "bloc_notes_ac": "Aug 27 2025 she refused to give any information or asnwer and questions ( she is not willing to join the association again\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 138 [2026-05-13 13:08:26] Webhook received: Contact ID 8452 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14169687311", "retell_llm_dynamic_variables": { "first_name": "Raeann", "last_name": "Robertson, Acma (Uk)", "full_name": "Raeann Robertson, Acma (Uk)", "contact_id": "8452", "email": "rrobertson@argylepr.com", "orgname": "ACI Argyle Communications Inc.", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact with Raeann\n2026 May 08 reached voicemail, no direct contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact with Raeann", "number_of_passed_courses": "0", "extension": "241", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 34354 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12507662589", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Matsuda", "full_name": "Jennifer Matsuda", "contact_id": "34354", "email": "jennifer.matsuda@beelineweb.com", "orgname": "Beelineweb.com", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "118", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 37560 [2026-05-13 13:08:26] Added to queue. Total in queue: 139 [2026-05-13 13:08:26] Webhook received: Contact ID 34367 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17809682344", "retell_llm_dynamic_variables": { "first_name": "Melanie", "last_name": "Burant", "full_name": "Melanie Burant", "contact_id": "34367", "email": "melanie@omnisport.ca", "orgname": "Omni Sport Inc.", "member_type": "AST", "bloc_notes_ac": "june 5 2025\r\nLN / 23 September 2025 Not at the office\n2026 May 08 call reached gatekeeper, Melanie not available, no message left\n2026 May 11 call reached gatekeeper, Melanie not available, no callback date provided", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 34453 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12502628186", "retell_llm_dynamic_variables": { "first_name": "Alysia", "last_name": "Smith", "full_name": "Alysia Smith", "contact_id": "34453", "email": "alysia_lenney@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 140 [2026-05-13 13:08:26] Added to queue. Total in queue: 141 [2026-05-13 13:08:26] Added to queue. Total in queue: 142 [2026-05-13 13:08:26] Webhook received: Contact ID 35835 [2026-05-13 13:08:26] Webhook received: Contact ID 9800 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16479336479", "retell_llm_dynamic_variables": { "first_name": "Tendai", "last_name": "Mathabire, CPA, CMA", "full_name": "Tendai Mathabire, CPA, CMA", "contact_id": "9800", "email": "mtendai.tm@gmail.com", "orgname": "Three Valleys Bookkeeping Services", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 31226 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19054749304", "retell_llm_dynamic_variables": { "first_name": "Xin", "last_name": "Lu", "full_name": "Xin Lu", "contact_id": "31226", "email": "luxin1818@yahoo.com", "orgname": "TPS Promotions & Incentives", "member_type": "AST", "bloc_notes_ac": "July 11 2025 vm July 17 2025 vm\r\nJuly 23 2025 vm Aug 5 2025 vm\n2026 May 08 call went to voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no direct contact with Xin\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "288", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 143 [2026-05-13 13:08:26] Added to queue. Total in queue: 144 [2026-05-13 13:08:26] Webhook received: Contact ID 37582 [2026-05-13 13:08:26] Webhook received: Contact ID 34215 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14035718585", "retell_llm_dynamic_variables": { "first_name": "Emmanuel", "last_name": "Echano", "full_name": "Emmanuel Echano", "contact_id": "34215", "email": "eechano@yahoo.com", "orgname": "CDI College", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 No one by this name\n2026 May 08 contact not Emmanuel, receptionist provided email address for Emmanuel Echano at CDI College.\n2026 May 11 contact at CDI College not available, message to call back sent.", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 145 [2026-05-13 13:08:26] Webhook received: Contact ID 42037 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+15106673893", "retell_llm_dynamic_variables": { "first_name": "Yvette", "last_name": "Young", "full_name": "Yvette Young", "contact_id": "42037", "email": "no-email87@ler.com", "orgname": "Aryzta Limited", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 146 [2026-05-13 13:08:26] Webhook received: Contact ID 33991 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17148454542", "retell_llm_dynamic_variables": { "first_name": "Leslie", "last_name": "Yates", "full_name": "Leslie Yates", "contact_id": "33991", "email": "payroll@pivotts.com", "orgname": "Pivot Technology Solutions", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 33849 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14076182217", "retell_llm_dynamic_variables": { "first_name": "Carlos", "last_name": "Lopez", "full_name": "Carlos Lopez", "contact_id": "33849", "email": "777clopez@gmail.com", "orgname": "Lee Hecht Harrison LLC", "member_type": "AST", "bloc_notes_ac": "02 June 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14076182217\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +14076182217\n2026 May 11 call reached voicemail, no contact with Carlos", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 147 [2026-05-13 13:08:26] Webhook received: Contact ID 9775 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19056418392", "retell_llm_dynamic_variables": { "first_name": "Barb", "last_name": "Walicki", "full_name": "Barb Walicki", "contact_id": "9775", "email": "barbwalicki@gmail.com", "orgname": "Niagara Parks Commission", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 148 [2026-05-13 13:08:26] Webhook received: Contact ID 33886 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12263763872", "retell_llm_dynamic_variables": { "first_name": "Alma", "last_name": "Maldonado", "full_name": "Alma Maldonado", "contact_id": "33886", "email": "almamaldo2318@hotmail.com", "orgname": "Emerald Workforce Services Inc.", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 37675 [2026-05-13 13:08:26] Added to queue. Total in queue: 149 [2026-05-13 13:08:26] Webhook received: Contact ID 10272 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16132386112", "retell_llm_dynamic_variables": { "first_name": "Pascal", "last_name": "Thaka", "full_name": "Pascal Thaka", "contact_id": "10272", "email": "shakathak@hotmail.com", "orgname": "Canadian Federation for the Humanities and Social Sciences", "member_type": "AST", "bloc_notes_ac": "may 22 2025 vm AUg 13 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no human contact established\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no human answered\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 9324 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14033663770", "retell_llm_dynamic_variables": { "first_name": "Kristen", "last_name": "Rosvold", "full_name": "Kristen Rosvold", "contact_id": "9324", "email": "kris.rosvold@epicgroup.ca", "orgname": "Epic", "member_type": "AST", "bloc_notes_ac": "May 16 2025 vm\r\nJuly 17 2025 Kris does not work from the office and receptionist said she could not connect to her\n2026 May 08 call reached customer service, could not speak to Kristen, arranged follow-up note\n2026 May 11 contact not reachable; Kristen not listed at the number.", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 151 [2026-05-13 13:08:26] Added to queue. Total in queue: 150 [2026-05-13 13:08:26] Added to queue. Total in queue: 152 [2026-05-13 13:08:26] Webhook received: Contact ID 34190 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+13863047516", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Morris", "full_name": "Stephanie Morris", "contact_id": "34190", "email": "stephanie.morris@topbuild.com", "orgname": "TopBuild", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Stephanie Morris", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 153 [2026-05-13 13:08:26] Webhook received: Contact ID 9908 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12503001180", "retell_llm_dynamic_variables": { "first_name": "Dawna", "last_name": "Bennison", "full_name": "Dawna Bennison", "contact_id": "9908", "email": "dawna@switzercompany.com", "orgname": "Switzer & Company Business Services", "member_type": "AST", "bloc_notes_ac": "may 20 2025 vm Aug 12 2025 vm\n2026 May 08 call reached voicemail at Switzerland Company\n2026 May 11 call answered by Donnie, Dawna not reached", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 154 [2026-05-13 13:08:26] Webhook received: Contact ID 37464 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+15195040034", "retell_llm_dynamic_variables": { "first_name": "Khanthaly", "last_name": "Phonechaleun", "full_name": "Khanthaly Phonechaleun", "contact_id": "37464", "email": "kphonechaleun1@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Survey completed She is not in payroll anymore because of financial factors and also said there was a lack of support from NPI for people new to payroll,\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 155 [2026-05-13 13:08:26] Webhook received: Contact ID 33986 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17054741400", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Fournier", "full_name": "Kayla Fournier", "contact_id": "33986", "email": "kayla.fournier@healthunit.ca", "orgname": "North Bay Parry Sound District Health Unit", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 voicemail reached, no human contact\n2026 May 08 call reached voicemail, no direct contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "5286", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 156 [2026-05-13 13:08:26] Webhook received: Contact ID 34027 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19053193245", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Janczulewicz", "full_name": "Barbara Janczulewicz", "contact_id": "34027", "email": "bgrzedzinski@cogeco.ca", "orgname": "Business Education College", "member_type": "AST", "bloc_notes_ac": "June 4 2025 number not in service\n2026-05-08 Dial no answer, phone: +19053193245\n2026-05-08 Dial no answer, phone: +19053193245\n2026-05-11 Dial no answer, phone: +19053193245\n2026-05-11 Dial no answer, phone: +19053193245", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 157 [2026-05-13 13:08:26] Webhook received: Contact ID 34588 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16785175515", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "McCorvey", "full_name": "Wendy McCorvey", "contact_id": "34588", "email": "wmccorvey75@gmail.com", "orgname": "CorPartners", "member_type": "AST", "bloc_notes_ac": "June 10 2025 on a call. Call back.\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "GA", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 35872 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19053798098", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Rivers", "full_name": "Becky Rivers", "contact_id": "35872", "email": "rebecca.mary.rivers@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 Survey completed Send application email\r\nLN / 22 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 VM\r\nLN / 17 November 2025 Sent her the e-mail again for renewal\r\nLN / 16 December 2025 VM\r\nLN / 17 December 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 34479 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16474561091", "retell_llm_dynamic_variables": { "first_name": "Arun", "last_name": "Tomar", "full_name": "Arun Tomar", "contact_id": "34479", "email": "arun.tomar@gmail.com", "orgname": "Emergent Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached a gatekeeper, no conversation with Arun\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 35977 [2026-05-13 13:08:26] Added to queue. Total in queue: 158 [2026-05-13 13:08:26] Webhook received: Contact ID 9981 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14166064444", "retell_llm_dynamic_variables": { "first_name": "Kiranjit", "last_name": "Boparai", "full_name": "Kiranjit Boparai", "contact_id": "9981", "email": "joti_kiran@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 v Apr 3 2025 vm APr 17 2025 vm\r\nmay 13 2025 vm Aug 12 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 159 [2026-05-13 13:08:26] Added to queue. Total in queue: 160 [2026-05-13 13:08:26] Added to queue. Total in queue: 161 [2026-05-13 13:08:26] Webhook received: Contact ID 34741 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16478963385", "retell_llm_dynamic_variables": { "first_name": "Jeniffer", "last_name": "Pottinger", "full_name": "Jeniffer Pottinger", "contact_id": "34741", "email": "jeniffer@griffithspottinger.com", "orgname": "Griffiths Pottinger", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 voicemail reached, no direct contact\n2026 May 08 reached voicemail, no human contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 162 [2026-05-13 13:08:26] Webhook received: Contact ID 7990 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14168460179", "retell_llm_dynamic_variables": { "first_name": "Yasaman", "last_name": "Mehrani", "full_name": "Yasaman Mehrani", "contact_id": "7990", "email": "yasi.mehr@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 not interested\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 163 [2026-05-13 13:08:26] Webhook received: Contact ID 34373 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14169812454", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Goff-McCue", "full_name": "Sharon Goff-McCue", "contact_id": "34373", "email": "sgoffmccue@createto.ca", "orgname": "CreateTO", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail for Sharon Goffman\n2026-05-08 Dial no answer, phone: +19054279639\n2026 May 11 call reached voicemail for Sharon Goffman\n2026-05-11 Dial no answer, phone: +19054279639", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 164 [2026-05-13 13:08:26] Webhook received: Contact ID 37570 [2026-05-13 13:08:26] Webhook received: Contact ID 34333 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14168390228", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Bertulli", "full_name": "Amy Bertulli", "contact_id": "34333", "email": "amy.bertulli@hotmail.com", "orgname": "Magna International", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 voicemail reached, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human interaction\n2026 May 11 reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 34349 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12509995834", "retell_llm_dynamic_variables": { "first_name": "Hui", "last_name": "Ning", "full_name": "Hui Ning", "contact_id": "34349", "email": "hny1997@hotmail.com", "orgname": "Charge Solar", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached John, not Hui; call ended without renewal discussion.\n2026 May 11 call reached voicemail at Charge Solar\n2026 May 11 call reached voicemail for David Huang", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 165 [2026-05-13 13:08:26] Added to queue. Total in queue: 166 [2026-05-13 13:08:26] Webhook received: Contact ID 34947 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17800000000", "retell_llm_dynamic_variables": { "first_name": "Lawrence", "last_name": "Casse", "full_name": "Lawrence Casse", "contact_id": "34947", "email": "lcasse@rogers.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Webhook received: Contact ID 6444 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12267851800", "retell_llm_dynamic_variables": { "first_name": "Gayle", "last_name": "Horchover", "full_name": "Gayle Horchover", "contact_id": "6444", "email": "g.horch@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 167 [2026-05-13 13:08:26] Webhook received: Contact ID 34686 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16132369561", "retell_llm_dynamic_variables": { "first_name": "Andr\u00e9e", "last_name": "Lafrance", "full_name": "Andr\u00e9e Lafrance", "contact_id": "34686", "email": "alafrance@marks-clerk.ca", "orgname": "Marks & Clerk", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 18 September 2025 Can be reached only by e-mail\n2026 May 08 reached voicemail, no human answered\n2026 May 08 contact not available, call ended without reaching Andr\u00e9e\n2026 May 11 Reached voicemail, no human answered\n2026 May 11 call reached voicemail not initialized", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 168 [2026-05-13 13:08:26] Added to queue. Total in queue: 169 [2026-05-13 13:08:26] Webhook received: Contact ID 34641 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17789993129", "retell_llm_dynamic_variables": { "first_name": "Yan", "last_name": "Shi", "full_name": "Yan Shi", "contact_id": "34641", "email": "teresa@nexgenaccounting.ca", "orgname": "NexGen Accounting Inc.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 170 [2026-05-13 13:08:26] Webhook received: Contact ID 34124 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14165326234", "retell_llm_dynamic_variables": { "first_name": "Hong", "last_name": "Wang", "full_name": "Hong Wang", "contact_id": "34124", "email": "wmckwang@yahoo.com", "orgname": "Ontario Family Group Homes", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact with Ben\n2026 May 11 call reached voicemail for head office\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 171 [2026-05-13 13:08:26] Webhook received: Contact ID 34616 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14165504530", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Scott", "full_name": "Jennifer Scott", "contact_id": "34616", "email": "jscott120@hotmail.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 172 [2026-05-13 13:08:26] Webhook received: Contact ID 8365 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12506821529", "retell_llm_dynamic_variables": { "first_name": "Peggy", "last_name": "Myhre", "full_name": "Peggy Myhre", "contact_id": "8365", "email": "dulce_peg@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, detailed message left\n2026 May 08 call initiated but no conversation beyond greeting.\n2026 May 11 voicemail reached, no contact with Peggy\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 173 [2026-05-13 13:08:26] Webhook received: Contact ID 8301 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14162851083", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Yu, Cpa, Cga", "full_name": "Dan Yu, Cpa, Cga", "contact_id": "8301", "email": "danielle.yu26@gmail.com", "orgname": "Consulting", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 voicemail reached, no message left\n2026 May 08 call reached voicemail not set up\n2026 May 11 call reached voicemail not set up\n2026 May 11 call reached voicemail not set up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 174 [2026-05-13 13:08:26] Webhook received: Contact ID 35777 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+19054048792", "retell_llm_dynamic_variables": { "first_name": "Chantal", "last_name": "Blanchette", "full_name": "Chantal Blanchette", "contact_id": "35777", "email": "sylvieinoshawa@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, message left\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 175 [2026-05-13 13:08:26] Webhook received: Contact ID 29536 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16479376251", "retell_llm_dynamic_variables": { "first_name": "Pooja", "last_name": "Malik", "full_name": "Pooja Malik", "contact_id": "29536", "email": "malikpooja1408@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 28 2025 Survey completed She thinks NPI should help members with getting on the job training and fees are expensive. She was looking for more info to help with HR by adding payroll knowledge.\n2026 May 08 voicemail reached, no contact with Pooja\n2026 May 08 call reached voicemail, no contact with Pooja\n2026 May 11 call reached voicemail, no contact with Pooja\n2026 May 11 call reached voicemail, no contact with Pooja", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 176 [2026-05-13 13:08:26] Webhook received: Contact ID 30272 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16043177345", "retell_llm_dynamic_variables": { "first_name": "Sandi", "last_name": "Pinkerton", "full_name": "Sandi Pinkerton", "contact_id": "30272", "email": "sandipinkerton@shaw.ca", "orgname": "Just Right Bookkeeping", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 Survey copleted\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached for Sandy Pinkerton", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 177 [2026-05-13 13:08:26] Webhook received: Contact ID 7836 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16478024838", "retell_llm_dynamic_variables": { "first_name": "Gifta", "last_name": "Toutouyoutte", "full_name": "Gifta Toutouyoutte", "contact_id": "7836", "email": "tgifta@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 178 [2026-05-13 13:08:26] Webhook received: Contact ID 11298 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+18605987454", "retell_llm_dynamic_variables": { "first_name": "Gail", "last_name": "Perrelli", "full_name": "Gail Perrelli", "contact_id": "11298", "email": "gperrelli@sbcglobal.net", "orgname": "Sennheiser Electric Corp.", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CT", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:26] Added to queue. Total in queue: 179 [2026-05-13 13:08:26] Webhook received: Contact ID 33865 [2026-05-13 13:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16132303100", "retell_llm_dynamic_variables": { "first_name": "Magdalena", "last_name": "Anderchuk", "full_name": "Magdalena Anderchuk", "contact_id": "33865", "email": "anderchuk.m@gmail.com", "orgname": "Regional Group", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm Sept 5 2025 vm\n2026-05-08 invalid phone destination, phone: +16132303100\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +16132303100\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 180 [2026-05-13 13:08:27] Webhook received: Contact ID 34240 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14704712941", "retell_llm_dynamic_variables": { "first_name": "Janis", "last_name": "Macon", "full_name": "Janis Macon", "contact_id": "34240", "email": "janis.macon@americold.com", "orgname": "Americold, LLC", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 Dial no answer, phone: +14704712941\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +14704712941\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "GA", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 181 [2026-05-13 13:08:27] Webhook received: Contact ID 10763 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+17785485632", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Wong", "full_name": "Linda Wong", "contact_id": "10763", "email": "linda@kodaaccounting.com", "orgname": "KODA Accounting Inc.", "member_type": "AST", "bloc_notes_ac": "LN Sept 16 2025 Survey completed . She is no longer in payroll.\r\n\r\nMar 17 2025 vm\r\nMar 25 2025 vm\r\nApril 2 2025 line busy\r\nApril 9 2025 vm\r\nApril 23 2025 vm\r\nMay 5 2025 vm\r\nJuly 10 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 182 [2026-05-13 13:08:27] Webhook received: Contact ID 34744 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+15195032178", "retell_llm_dynamic_variables": { "first_name": "Gwendolyn", "last_name": "Lutes", "full_name": "Gwendolyn Lutes", "contact_id": "34744", "email": "gwen@bradfieldservices.com", "orgname": "Bradfield Services", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 voicemail reached for Gwen Lutz\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Gwen Lutz", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Webhook received: Contact ID 42043 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+15195872441", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Tessaro", "full_name": "Lynn Tessaro", "contact_id": "42043", "email": "ltessaro@hnreach.on.ca", "orgname": "Haldimand-Norfolk R.E.A.C.H.", "member_type": "AST", "bloc_notes_ac": "Dec 10 2025 email corrected ( no renewal)\n2026 May 08 call reached voicemail\n2026 May 08 reached voicemail, no conversation with Lynn\n2026 May 11 call reached voicemail at Haldman Norfolk REIT\n2026 May 11 call reached voicemail, no contact with Lynn", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 183 [2026-05-13 13:08:27] Added to queue. Total in queue: 184 [2026-05-13 13:08:27] Webhook received: Contact ID 37340 [2026-05-13 13:08:27] Webhook received: Contact ID 42281 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+19058670491", "retell_llm_dynamic_variables": { "first_name": "Arabi", "last_name": "Piccinini", "full_name": "Arabi Piccinini", "contact_id": "42281", "email": "no-email55@ler.com", "orgname": "Peel District School Board", "member_type": "AST", "bloc_notes_ac": "Oct 8 2025 she was not happy about calling her again about this. She said that she mentioned a couple of years ago that she is not interested anymore. Please make sure to remove her from any other calling list.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 185 [2026-05-13 13:08:27] Webhook received: Contact ID 34359 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14163656975", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Veloso", "full_name": "Anne Veloso", "contact_id": "34359", "email": "veloso.hr@gmail.com", "orgname": "CMLS Financial Ltd.", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail for Ashley Brown\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 186 [2026-05-13 13:08:27] Webhook received: Contact ID 42148 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+17203160131", "retell_llm_dynamic_variables": { "first_name": "Deana", "last_name": "Martinez", "full_name": "Deana Martinez", "contact_id": "42148", "email": "no-email224@ler.com", "orgname": "Catena Media", "member_type": "AST", "bloc_notes_ac": "Aug 27 2025 vm\n2026 May 11 call attempted but no conversation with contact.", "number_of_passed_courses": "0", "extension": "", "province": "NV", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 187 [2026-05-13 13:08:27] Webhook received: Contact ID 9071 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14164672611", "retell_llm_dynamic_variables": { "first_name": "Tresha", "last_name": "Bridgemohan", "full_name": "Tresha Bridgemohan", "contact_id": "9071", "email": "tbridgemohan@tremcoinc.com", "orgname": "Tremco Canada Division RPM", "member_type": "AST", "bloc_notes_ac": "May 14 2025 line busy\r\nJuly 17 2025 vm\r\nLN Oct 1 2025 line busy", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 188 [2026-05-13 13:08:27] Webhook received: Contact ID 34146 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+16044153155", "retell_llm_dynamic_variables": { "first_name": "Melanie", "last_name": "Hobenshield", "full_name": "Melanie Hobenshield", "contact_id": "34146", "email": "melanie.hobenshield@avl.com", "orgname": "AVL Fuel Cell Canada", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 Survey completed She said she using ADP for her payroll and they answer all her questions\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 189 [2026-05-13 13:08:27] Webhook received: Contact ID 48585 [2026-05-13 13:08:27] Webhook received: Contact ID 34704 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14162347539", "retell_llm_dynamic_variables": { "first_name": "Anita", "last_name": "Parbhudial", "full_name": "Anita Parbhudial", "contact_id": "34704", "email": "anitampar@hotmail.com", "orgname": "Erco Worldwide, A Division of Superior Plus LP", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +19058405033\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +19058405033", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 190 [2026-05-13 13:08:27] Webhook received: Contact ID 36410 [2026-05-13 13:08:27] Webhook received: Contact ID 34719 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+17804533311", "retell_llm_dynamic_variables": { "first_name": "Lindsey", "last_name": "Brogan-MacDonald", "full_name": "Lindsey Brogan-MacDonald", "contact_id": "34719", "email": "lbrogan-macdonald@youracsa.ca", "orgname": "Alberta Construction Safety Association", "member_type": "AST", "bloc_notes_ac": "June 10 2025 Survey completed She said she may become a member with her corporation.She said she already has info to renew\r\nLN / 21 October 2025 VM\r\nLN / 31 October 2025 In another meeting\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 VM\r\nLN / 17 November 2025 VM\r\nLN / 26 November 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 08 call reached a gatekeeper, no direct contact with Lindsey\n2026 May 11 call reached automated system, no human interaction.", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 191 [2026-05-13 13:08:27] Webhook received: Contact ID 43337 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14165749162", "retell_llm_dynamic_variables": { "first_name": "Dolores", "last_name": "Orpilla", "full_name": "Dolores Orpilla", "contact_id": "43337", "email": "dol_orpilla@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 Wrong number\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 192 [2026-05-13 13:08:27] Webhook received: Contact ID 36384 [2026-05-13 13:08:27] Webhook received: Contact ID 34612 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+17573215622", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Tutton", "full_name": "Melissa Tutton", "contact_id": "34612", "email": "meltutton70@gmail.com", "orgname": "Dollar Tree", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "VA", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 193 [2026-05-13 13:08:27] Webhook received: Contact ID 35789 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14162370848", "retell_llm_dynamic_variables": { "first_name": "Joelle", "last_name": "Ladouceur", "full_name": "Joelle Ladouceur", "contact_id": "35789", "email": "joelleladouceur@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Webhook received: Contact ID 34048 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14032346187", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Baker", "full_name": "Corey Baker", "contact_id": "34048", "email": "corey@moneymentors.ca", "orgname": "Money Mentors", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 Number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 contact Corey not available, call ended quickly", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 194 [2026-05-13 13:08:27] Added to queue. Total in queue: 195 [2026-05-13 13:08:27] Webhook received: Contact ID 30568 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+17609305448", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Seelhoff", "full_name": "Mary Seelhoff", "contact_id": "30568", "email": "maryse@tcbrands.com", "orgname": "Callaway Golf Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 196 [2026-05-13 13:08:27] Webhook received: Contact ID 7888 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14032091501", "retell_llm_dynamic_variables": { "first_name": "Xiao", "last_name": "Hong Sun", "full_name": "Xiao Hong Sun", "contact_id": "7888", "email": "tracyxhsun@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call ended after initial greeting, no conversation\n2026 May 11 call initiated but no contact reached", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 197 [2026-05-13 13:08:27] Webhook received: Contact ID 34529 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+15195919177", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Levanto", "full_name": "Jessica Levanto", "contact_id": "34529", "email": "jessica@workbench-accounting.com", "orgname": "Workbench Accounting and Bookkeeping", "member_type": "AST", "bloc_notes_ac": "june 6 2025 completed\n2026 May 08 voicemail reached, no direct contact\n2026 May 08 call initiated but no contact with Jessica, call ended early.\n2026 May 11 call reached voicemail, no contact with Jessica\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 198 [2026-05-13 13:08:27] Webhook received: Contact ID 34760 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+19058376010", "retell_llm_dynamic_variables": { "first_name": "Gabriele", "last_name": "Stafford", "full_name": "Gabriele Stafford", "contact_id": "34760", "email": "gstafford@hubbell.ca", "orgname": "Hubbell Canada", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-08 dial busy, phone: +19058376010\n2026 May 08 call reached voicemail or unintended recipient - no conversation\n2026-05-11 dial busy, phone: +19058376010\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 199 [2026-05-13 13:08:27] Webhook received: Contact ID 36950 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+12899817342", "retell_llm_dynamic_variables": { "first_name": "Pinky", "last_name": "Desai", "full_name": "Pinky Desai", "contact_id": "36950", "email": "desaipinky20@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 she just want to renew\r\n21 October 2025 Sent her the e-mail again for renewal\r\nLN / 31 October 2025 VM\r\nLN / 14 November 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 voicemail reached, message left\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 200 [2026-05-13 13:08:27] Webhook received: Contact ID 9938 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+19055285877", "retell_llm_dynamic_variables": { "first_name": "Suzanne", "last_name": "Arbour", "full_name": "Suzanne Arbour", "contact_id": "9938", "email": "sarbour@gsch.ca", "orgname": "Good Shepherd Non-Profit Homes Inc.", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Aug 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail - no direct contact\n2026 May 11 call reached voicemail of Suzanne Arber\n2026 May 11 voicemail reached, message from Suzanne that she missed the call", "number_of_passed_courses": "0", "extension": "3326", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 201 [2026-05-13 13:08:27] Webhook received: Contact ID 34505 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+16049319253", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Worsley", "full_name": "Andrea Worsley", "contact_id": "34505", "email": "andrea.worsley@pct.ca", "orgname": "Pacific Coast Terminals", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail for Andrea Worsley, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 202 [2026-05-13 13:08:27] Webhook received: Contact ID 11330 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+19376521220", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Crow", "full_name": "Kristine Crow", "contact_id": "11330", "email": "kristine.crow@weidmann-group.com", "orgname": "Weidmann Electrical Technology", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 20 February 2025 VM\n 21 February 2025 VM\n 24 February 2025 VM\n 25 February 2025 VM\n 26 February 2025 VM\n 27 February 2025 VM\n 28 February 2025 VM\n2026 May 08 voicemail reached at Weidman Electrical Technology Incorporated\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human contact\n2026 May 11 call went to voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 203 [2026-05-13 13:08:27] Webhook received: Contact ID 34615 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14084317081", "retell_llm_dynamic_variables": { "first_name": "Cecelia", "last_name": "Monoarfa-Taime", "full_name": "Cecelia Monoarfa-Taime", "contact_id": "34615", "email": "cmtaime@gmail.com", "orgname": "Taime Consulting", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call reached gatekeeper, no direct contact with Cecelia\n2026 May 11 call reached voicemail, no contact with Cecelia\n2026 May 11 call reached voicemail, no contact with Cecelia", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 204 [2026-05-13 13:08:27] Webhook received: Contact ID 11377 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14372286717", "retell_llm_dynamic_variables": { "first_name": "Nupur", "last_name": "Gupta", "full_name": "Nupur Gupta", "contact_id": "11377", "email": "nupur.careers@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 205 [2026-05-13 13:08:27] Webhook received: Contact ID 34428 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+16048992020", "retell_llm_dynamic_variables": { "first_name": "Stacey", "last_name": "Sitter", "full_name": "Stacey Sitter", "contact_id": "34428", "email": "stacey@headwaterprojects.ca", "orgname": "Headwater Projects Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call transferred to Stacey Sitter, no renewal discussed\n2026 May 11 voicemail reached, no human answered\n2026 May 11 reached voicemail", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Webhook received: Contact ID 34521 [2026-05-13 13:08:27] Payload: { "from_number": "+14375242727", "to_number": "+12506163187", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Tomljenovic", "full_name": "Christina Tomljenovic", "contact_id": "34521", "email": "tlcbookkeeping@shaw.ca", "orgname": "TLC Bookkeeping", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:27] Added to queue. Total in queue: 206 [2026-05-13 13:08:27] Added to queue. Total in queue: 207 [2026-05-13 13:08:27] Webhook received: Contact ID 37365 [2026-05-13 13:08:28] Webhook received: Contact ID 11576 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+19082023752", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Doherty", "full_name": "Denise Doherty", "contact_id": "11576", "email": "denise.doherty@convatec.com", "orgname": "ConvaTec", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 208 [2026-05-13 13:08:28] Webhook received: Contact ID 34756 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+12508896907", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Stevens", "full_name": "Wendy Stevens", "contact_id": "34756", "email": "wrstevens31@icloud.com", "orgname": "Streamside Bookkeeping", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 209 [2026-05-13 13:08:28] Webhook received: Contact ID 34683 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+19053622966", "retell_llm_dynamic_variables": { "first_name": "Gail", "last_name": "Hoy", "full_name": "Gail Hoy", "contact_id": "34683", "email": "gail.leehoy@geodis.com", "orgname": "GEODIS SCO Canada Inc.", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 voicemail reached for Rita Casavan\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 210 [2026-05-13 13:08:28] Webhook received: Contact ID 34416 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+16472433354", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Vos", "full_name": "Richard Vos", "contact_id": "34416", "email": "vos.richard88@gmail.com", "orgname": "Synaptive Medical", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 211 [2026-05-13 13:08:28] Webhook received: Contact ID 36374 [2026-05-13 13:08:28] Webhook received: Contact ID 37790 [2026-05-13 13:08:28] Webhook received: Contact ID 9918 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+15198278023", "retell_llm_dynamic_variables": { "first_name": "Terry", "last_name": "Silvestro", "full_name": "Terry Silvestro", "contact_id": "9918", "email": "terrysilvestro@gmail.com", "orgname": "Dexterra", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm APr 11 2025 vm\r\nMay 6 2025 vm Aug 7 2025 vm\r\nLN Oct 9 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Webhook received: Contact ID 31182 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+17809482418", "retell_llm_dynamic_variables": { "first_name": "Hali", "last_name": "Hennig", "full_name": "Hali Hennig", "contact_id": "31182", "email": "hali@myshaksales.com", "orgname": "Myshak Sales & Rentals Ltd.", "member_type": "AST", "bloc_notes_ac": "May 13 2026 completed with renewal ( she is wwilling to renew but she is still waiting for the approval on that)", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 212 [2026-05-13 13:08:28] Added to queue. Total in queue: 213 [2026-05-13 13:08:28] Webhook received: Contact ID 33831 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+17052642264", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Desjardins", "full_name": "Debra Desjardins", "contact_id": "33831", "email": "debbiedesjardins106@gmail.com", "orgname": "Airmaxx Plus", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 She doesn't work there anymore\n2026-05-08 Dial no answer, phone: +17052642264\n2026 May 08 call reached a gatekeeper, no message left\n2026-05-11 Dial no answer, phone: +17052642264\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 214 [2026-05-13 13:08:28] Webhook received: Contact ID 36854 [2026-05-13 13:08:28] Webhook received: Contact ID 6731 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+16049975195", "retell_llm_dynamic_variables": { "first_name": "Kari", "last_name": "Peterson", "full_name": "Kari Peterson", "contact_id": "6731", "email": "kari.peterson@twu.ca", "orgname": "Trinity Western University", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 She said she is thinking of becoming a member again and will probably go online to website.\n2026 May 08 contact was busy and declined to continue the call.\n2026 May 11 voicemail reached, no conversation\n2026 May 11 voicemail reached at 6049975195", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 215 [2026-05-13 13:08:28] Webhook received: Contact ID 11283 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+15196724139", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Dale", "full_name": "Denise Dale", "contact_id": "11283", "email": "denisedale2778@icloud.com", "orgname": "Canduct Industries", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call went to voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 216 [2026-05-13 13:08:28] Webhook received: Contact ID 14242 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+12265682768", "retell_llm_dynamic_variables": { "first_name": "Thi", "last_name": "Le", "full_name": "Thi Le", "contact_id": "14242", "email": "thile2120@gmail.com", "orgname": "CBO", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026-05-08 Dial no answer, phone: +12265682768\n2026-05-08 Dial no answer, phone: +12265682768\n2026-05-11 Dial no answer, phone: +12265682768\n2026-05-11 Dial no answer, phone: +12265682768", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 217 [2026-05-13 13:08:28] Webhook received: Contact ID 34477 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+15136187263", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Lukens", "full_name": "Michelle Lukens", "contact_id": "34477", "email": "mlukens@roughbros.com", "orgname": "Rough Brothers", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 23 September 2025 Number not in service\n2026-05-08 dial busy, phone: +15136187263\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +15136187263\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 218 [2026-05-13 13:08:28] Webhook received: Contact ID 34257 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+16474949032", "retell_llm_dynamic_variables": { "first_name": "Ania", "last_name": "Prelich", "full_name": "Ania Prelich", "contact_id": "34257", "email": "aniaprelich@hotmail.com", "orgname": "Nexonia Technology", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 Busy\n2026-05-08 Dial no answer, phone: +16474949032\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16474949032\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 219 [2026-05-13 13:08:28] Webhook received: Contact ID 42033 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+13173884007", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Kilgore", "full_name": "Carol Kilgore", "contact_id": "42033", "email": "no-email68@ler.com", "orgname": "Trends International, LLC", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no conversation\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "IN", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 220 [2026-05-13 13:08:28] Webhook received: Contact ID 11358 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+16479264683", "retell_llm_dynamic_variables": { "first_name": "Huizhong", "last_name": "Gu", "full_name": "Huizhong Gu", "contact_id": "11358", "email": "mcml1422@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 Survey completed No Longer in payroll.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail not initialized by customer\n2026 May 11 call reached uninitialized voicemail service", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 221 [2026-05-13 13:08:28] Webhook received: Contact ID 10378 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+15197965582", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Turcotte", "full_name": "Laurie Turcotte", "contact_id": "10378", "email": "lturcotte@kelcom.igs.net", "orgname": "Laurie L Turcotte", "member_type": "AST", "bloc_notes_ac": "may 22 2025 vm Sept 4 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached - no live contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 222 [2026-05-13 13:08:28] Webhook received: Contact ID 36782 [2026-05-13 13:08:28] Webhook received: Contact ID 9891 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+17058481423", "retell_llm_dynamic_variables": { "first_name": "Teri", "last_name": "Belleau", "full_name": "Teri Belleau", "contact_id": "9891", "email": "teri.belleau@global.komatsu", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Apr 30 2025 interview completed\n2026-05-08 Dial no answer, phone: +17058481423\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +17058481423\n2026 May 11 reached voicemail of Terry Bello", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 223 [2026-05-13 13:08:28] Webhook received: Contact ID 7122 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+19058196906", "retell_llm_dynamic_variables": { "first_name": "Megan", "last_name": "Spencer", "full_name": "Megan Spencer", "contact_id": "7122", "email": "meganspencer24@hotmail.com", "orgname": "Edwards Lifesciences", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026-05-08 Dial no answer, phone: +19058196906\n2026 May 08 reached voicemail, no human contact\n2026-05-11 Dial no answer, phone: +19058196906\n2026 May 11 voicemail reached, no contact with Megan", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 224 [2026-05-13 13:08:28] Webhook received: Contact ID 11269 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+19056504647", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Leslie", "full_name": "Brenda Leslie", "contact_id": "11269", "email": "brenda@martechindustrial.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 225 [2026-05-13 13:08:28] Webhook received: Contact ID 34062 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14167294438", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Margiotta", "full_name": "Loretta Margiotta", "contact_id": "34062", "email": "lori@bookkeeperfordentists.com", "orgname": "Bookkeeper For Dentists", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail\n2026 May 11 reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 226 [2026-05-13 13:08:28] Webhook received: Contact ID 7164 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+16048925228", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Morfini", "full_name": "Denise Morfini", "contact_id": "7164", "email": "morfinidenise@gmail.com", "orgname": "School District No. 48 (Sea to Sky)", "member_type": "AST", "bloc_notes_ac": "May 12 2025 The receptionist said she is not at that location and she does not have another number for her.\n2026 May 08 call reached school board office, no contact with Denise.\n2026 May 11 call reached general voicemail at reception, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 227 [2026-05-13 13:08:28] Webhook received: Contact ID 8249 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14164799767", "retell_llm_dynamic_variables": { "first_name": "Eugene", "last_name": "(Yong Geun) Park", "full_name": "Eugene (Yong Geun) Park", "contact_id": "8249", "email": "eugenepyg@gmail.com", "orgname": "Cheil USA Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 202 5 VM\r\nLN / 10 December 2025 VM\n2026-05-08 invalid phone destination, phone: +14164799767\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +14164799767\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 228 [2026-05-13 13:08:28] Webhook received: Contact ID 31170 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14167404215", "retell_llm_dynamic_variables": { "first_name": "Khaloutie", "last_name": "Goberdhan", "full_name": "Khaloutie Goberdhan", "contact_id": "31170", "email": "doris_tambee@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 September 2025 VM\n2026 May 08 call reached voicemail at Gobindan residence\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Webhook received: Contact ID 29622 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+16473890824", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Tilsley", "full_name": "Katherine Tilsley", "contact_id": "29622", "email": "kate.tilsley@yahoo.ca", "orgname": "Softchoice", "member_type": "AST", "bloc_notes_ac": "may 28 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Webhook received: Contact ID 11333 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+17804292022", "retell_llm_dynamic_variables": { "first_name": "Lakmini", "last_name": "Abeysuriya", "full_name": "Lakmini Abeysuriya", "contact_id": "11333", "email": "lakminiabeysuriya@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 not in call 4pm Alberta time\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, contact not available", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 229 [2026-05-13 13:08:28] Added to queue. Total in queue: 230 [2026-05-13 13:08:28] Added to queue. Total in queue: 231 [2026-05-13 13:08:28] Webhook received: Contact ID 33885 [2026-05-13 13:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14164350065", "retell_llm_dynamic_variables": { "first_name": "Fernando", "last_name": "Almeida", "full_name": "Fernando Almeida", "contact_id": "33885", "email": "f.a.taxservices@outlook.com", "orgname": "F.A. Tax Services", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:28] Added to queue. Total in queue: 232 [2026-05-13 13:08:29] Webhook received: Contact ID 34229 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+17057434744", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Boyles", "full_name": "Matthew Boyles", "contact_id": "34229", "email": "mboyles@sjfltc.com", "orgname": "St. Joseph's at Fleming", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail of Matt Boyle, no direct contact made\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 voicemail reached, no human answer\n2026 May 11 call reached uninitialized voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 233 [2026-05-13 13:08:29] Webhook received: Contact ID 36327 [2026-05-13 13:08:29] Webhook received: Contact ID 31440 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+14258027561", "retell_llm_dynamic_variables": { "first_name": "Merianne", "last_name": "White", "full_name": "Merianne White", "contact_id": "31440", "email": "whitesimms@hotmail.com", "orgname": "Avalara, Inc.", "member_type": "AST", "bloc_notes_ac": "Sept 8 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 234 [2026-05-13 13:08:29] Webhook received: Contact ID 8421 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+19055035560", "retell_llm_dynamic_variables": { "first_name": "Farnaz", "last_name": "Mirshahi", "full_name": "Farnaz Mirshahi", "contact_id": "8421", "email": "fff.mirshahyyy@gmail.com", "orgname": "Christie Garden Senior Housing", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n09 September 2025 VM\r\nLNC / 11 December 2025 VM\n2026 May 08 call reached voicemail of Anna, intended for Farnaz\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 reached voicemail at Meadows of Aurora\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Webhook received: Contact ID 6029 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+19053125920", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Darlene Bronowicki", "full_name": "Donna Darlene Bronowicki", "contact_id": "6029", "email": "dbronowicki@hotmail.com", "orgname": "Cole Carriers Corp.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 voicemail reached for Darlene Branowicke, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Darlene Branowicke, no live contact\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 235 [2026-05-13 13:08:29] Webhook received: Contact ID 8325 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+19057511188", "retell_llm_dynamic_variables": { "first_name": "Diana", "last_name": "Gritsichina", "full_name": "Diana Gritsichina", "contact_id": "8325", "email": "dianagritsichina@msn.com", "orgname": "Air Boss of America", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 2025 She is very sad - the NPI cancelled her membership and PCP because they haven't received her check - someone has to call her!!\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 236 [2026-05-13 13:08:29] Added to queue. Total in queue: 237 [2026-05-13 13:08:29] Webhook received: Contact ID 34180 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+13474296008", "retell_llm_dynamic_variables": { "first_name": "Yvonne", "last_name": "Fleming", "full_name": "Yvonne Fleming", "contact_id": "34180", "email": "yfleming@hotmail.com", "orgname": "Etsy", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN Sept 22 2025 line busy\n2026-05-08 invalid phone destination, phone: +13474296008\n2026 May 08 call reached voicemail, no human answer\n2026-05-11 invalid phone destination, phone: +13474296008\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "NY", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 238 [2026-05-13 13:08:29] Webhook received: Contact ID 34076 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+14162815556", "retell_llm_dynamic_variables": { "first_name": "Minalbahen", "last_name": "Kapadia", "full_name": "Minalbahen Kapadia", "contact_id": "34076", "email": "minkap7@gmail.com", "orgname": "Aplus General Contractors Corp", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 reached voicemail of Meenal Kapadia\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Meenal Capadilla at A Plus General Contractors\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "127", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 239 [2026-05-13 13:08:29] Webhook received: Contact ID 8631 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+18559969977", "retell_llm_dynamic_variables": { "first_name": "Maleka", "last_name": "Akhter", "full_name": "Maleka Akhter", "contact_id": "8631", "email": "kona.akhter@gmail.com", "orgname": "Academy of Learning - Toronto", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 Receptionist said no one by the name Maleka works there\n2026 May 08 call reached voicemail at Academy College Franchisee Support Center, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact with Maleka\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 240 [2026-05-13 13:08:29] Webhook received: Contact ID 34546 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+19093737736", "retell_llm_dynamic_variables": { "first_name": "Audrey", "last_name": "Sechrest", "full_name": "Audrey Sechrest", "contact_id": "34546", "email": "audrey.sechrest@publicoutreachgroup.com", "orgname": "Public Outreach", "member_type": "AST", "bloc_notes_ac": "05 June 2025 she was busy and didn't want to answer\n2026 May 08 call reached voicemail, contact unavailable\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 241 [2026-05-13 13:08:29] Webhook received: Contact ID 8948 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+13439986362", "retell_llm_dynamic_variables": { "first_name": "Tanya-Anne", "last_name": "Ouimet", "full_name": "Tanya-Anne Ouimet", "contact_id": "8948", "email": "tanya-anne.ouimet@nac-cna.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 13 2025 no answer\r\nJuly 16 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached uninitialized voicemail, no contact made.\n2026 May 08 voicemail reached, no contact with Tanya-Anne Ouimet\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 242 [2026-05-13 13:08:29] Webhook received: Contact ID 6208 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+15199252929", "retell_llm_dynamic_variables": { "first_name": "Diann", "last_name": "Muise-Gray", "full_name": "Diann Muise-Gray", "contact_id": "6208", "email": "diannmuisegray@hotmail.com", "orgname": "Ice River Springs", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 reached voicemail for Libya Lima, message left\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail for Diane Moose Gray, message left\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 243 [2026-05-13 13:08:29] Webhook received: Contact ID 31322 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+19054477148", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Whittemore", "full_name": "Jane Whittemore", "contact_id": "31322", "email": "whittemorejane@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 8 2026 vm\r\nMay 13 2026 vm", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Webhook received: Contact ID 33906 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+16479790929", "retell_llm_dynamic_variables": { "first_name": "Mengyi", "last_name": "Liu", "full_name": "Mengyi Liu", "contact_id": "33906", "email": "mengyiliu9@gmail.com", "orgname": "Maki Zushi", "member_type": "AST", "bloc_notes_ac": "03 June 2025 He was busy at University - he said couldn't talk - will try later\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 244 [2026-05-13 13:08:29] Added to queue. Total in queue: 245 [2026-05-13 13:08:29] Webhook received: Contact ID 10430 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+14383644332", "retell_llm_dynamic_variables": { "first_name": "Jena", "last_name": "Grees", "full_name": "Jena Grees", "contact_id": "10430", "email": "jgrees@peakgroup.com", "orgname": "Groupe Financier Peak", "member_type": "AST", "bloc_notes_ac": "May 22 2025 no answer\r\nAug 7 2025 vm\r\nLN Oct 7 2025 vm\n2026-05-08 Dial no answer, phone: +14383644332\n2026 May 08 call reached voicemail for Giovanni Blano\n2026-05-11 Dial no answer, phone: +14383644332\n2026 May 11 call reached voicemail for Giovanni Blano, no contact with Jena", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 246 [2026-05-13 13:08:29] Webhook received: Contact ID 6526 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+16472301048", "retell_llm_dynamic_variables": { "first_name": "Tonya", "last_name": "Johnson", "full_name": "Tonya Johnson", "contact_id": "6526", "email": "tkj18@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 12 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 247 [2026-05-13 13:08:29] Webhook received: Contact ID 34559 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+16103165485", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Capaldi", "full_name": "Jody Capaldi", "contact_id": "34559", "email": "jody.capaldi@vwr.com", "orgname": "VWR International LLC", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail\n2026-05-08 dial busy, phone: +16103861739\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 dial busy, phone: +16103861739", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 248 [2026-05-13 13:08:29] Webhook received: Contact ID 17912 [2026-05-13 13:08:29] Payload: { "from_number": "+14375242727", "to_number": "+19052149089", "retell_llm_dynamic_variables": { "first_name": "Rene", "last_name": "Castro", "full_name": "Rene Castro", "contact_id": "17912", "email": "rene.decastro@na.mitsubishi-motors.com", "orgname": "Mitsubishi Motor Sales Canada", "member_type": "AST", "bloc_notes_ac": "May 27 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 21 2025 no answer\n2026-05-08 Dial no answer, phone: +19052149089\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +19052149089\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:29] Added to queue. Total in queue: 249 [2026-05-13 13:08:30] Webhook received: Contact ID 5101 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+15147444378", "retell_llm_dynamic_variables": { "first_name": "Christy", "last_name": "Scheese", "full_name": "Christy Scheese", "contact_id": "5101", "email": "christina.scheese@mail.weir", "orgname": "Weir Canada Inc", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no live contact\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 250 [2026-05-13 13:08:30] Webhook received: Contact ID 42319 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+17602687291", "retell_llm_dynamic_variables": { "first_name": "Sonya", "last_name": "Mendoza", "full_name": "Sonya Mendoza", "contact_id": "42319", "email": "sonya.mendoza@hansencx.com", "orgname": "Hansen Technologies", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Webhook received: Contact ID 6312 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+19052377865", "retell_llm_dynamic_variables": { "first_name": "Jameela", "last_name": "Jaffer", "full_name": "Jameela Jaffer", "contact_id": "6312", "email": "rustamjaffer@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 251 [2026-05-13 13:08:30] Added to queue. Total in queue: 252 [2026-05-13 13:08:30] Webhook received: Contact ID 29730 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+16473502533", "retell_llm_dynamic_variables": { "first_name": "Svetlana", "last_name": "Evstigneeva", "full_name": "Svetlana Evstigneeva", "contact_id": "29730", "email": "s.evstigneeva@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 253 [2026-05-13 13:08:30] Webhook received: Contact ID 33797 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+14169006685", "retell_llm_dynamic_variables": { "first_name": "Yolanda", "last_name": "Baldwin", "full_name": "Yolanda Baldwin", "contact_id": "33797", "email": "yolanda.baldwin@litera.com", "orgname": "Kira Systems Inc", "member_type": "AST", "bloc_notes_ac": "june 2 2025 vm\r\nnumber not in service\n2026-05-08 dial busy, phone: +14169006685\n2026 May 08 call reached voicemail, no contact made.\n2026-05-11 dial busy, phone: +14169006685\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 254 [2026-05-13 13:08:30] Webhook received: Contact ID 7346 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+13439972141", "retell_llm_dynamic_variables": { "first_name": "Mehgan", "last_name": "Meathrell", "full_name": "Mehgan Meathrell", "contact_id": "7346", "email": "mmeathrell@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Webhook received: Contact ID 34292 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+16145708935", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Hill", "full_name": "Jeffrey Hill", "contact_id": "34292", "email": "jeffreymhill01@gmail.com", "orgname": "Mercer-Digital", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 255 [2026-05-13 13:08:30] Added to queue. Total in queue: 256 [2026-05-13 13:08:30] Webhook received: Contact ID 36560 [2026-05-13 13:08:30] Webhook received: Contact ID 34376 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+17056180112", "retell_llm_dynamic_variables": { "first_name": "Magdalena", "last_name": "Mickiewicz", "full_name": "Magdalena Mickiewicz", "contact_id": "34376", "email": "magda.mickiewicz@gmail.com", "orgname": "Valeo Canada Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Webhook received: Contact ID 30305 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+17053379779", "retell_llm_dynamic_variables": { "first_name": "Angele", "last_name": "Filion", "full_name": "Angele Filion", "contact_id": "30305", "email": "angele.filion@rayonieram.com", "orgname": "Rayonier Advanced Materials", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 Number disconnected\n2026-05-08 invalid phone destination, phone: +17053379779\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +17053379779\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 257 [2026-05-13 13:08:30] Added to queue. Total in queue: 258 [2026-05-13 13:08:30] Webhook received: Contact ID 28774 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+12893374658", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "White", "full_name": "Kim White", "contact_id": "28774", "email": "kimberly.white440@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached - no conversation\n2026 May 11 call reached voicemail, no conversation with contact", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Webhook received: Contact ID 33994 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+19056142039", "retell_llm_dynamic_variables": { "first_name": "Janis", "last_name": "Melrose", "full_name": "Janis Melrose", "contact_id": "33994", "email": "jmelrose@filtrationgroup.com", "orgname": "Dafco Filtration Group", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\n2026 May 08 voicemail reached, no human answer\n2026 May 08 call reached voicemail, no contact with Janis\n2026 May 11 call reached voicemail, no contact with Janis\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Webhook received: Contact ID 33950 [2026-05-13 13:08:30] Payload: { "from_number": "+14375242727", "to_number": "+19057125605", "retell_llm_dynamic_variables": { "first_name": "Sue", "last_name": "Farrell", "full_name": "Sue Farrell", "contact_id": "33950", "email": "farrellsoo@hotmail.com", "orgname": "NEC Canada, Inc", "member_type": "AST", "bloc_notes_ac": "June 3 2025 number not in service\n2026 May 08 call reached voicemail, no message left, agent will call back later\n2026 May 08 call reached voicemail not set up\n2026 May 11 call reached voicemail, no message left, agent will try again later\n2026 May 11 voicemail reached, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:30] Added to queue. Total in queue: 259 [2026-05-13 13:08:30] Added to queue. Total in queue: 260 [2026-05-13 13:08:30] Added to queue. Total in queue: 261 [2026-05-13 13:08:31] Webhook received: Contact ID 36668 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+16478958571", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Fok", "full_name": "Andy Fok", "contact_id": "36668", "email": "andyfok@protonmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 No longer in payroll.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 262 [2026-05-13 13:08:31] Webhook received: Contact ID 34604 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+19713035448", "retell_llm_dynamic_variables": { "first_name": "Chelsea", "last_name": "Huston", "full_name": "Chelsea Huston", "contact_id": "34604", "email": "chhuo@vestas.com", "orgname": "Vestas", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "OR", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 263 [2026-05-13 13:08:31] Webhook received: Contact ID 33919 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+16132193133", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Ayotte", "full_name": "Heather Ayotte", "contact_id": "33919", "email": "h.a.ayotte@gmail.com", "orgname": "Heather Ayotte", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 reached voicemail of Heather Ayotte\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail of Heather Ai\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 264 [2026-05-13 13:08:31] Webhook received: Contact ID 17388 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+16042550992", "retell_llm_dynamic_variables": { "first_name": "Yang", "last_name": "Song", "full_name": "Yang Song", "contact_id": "17388", "email": "machkio@gmail.com", "orgname": "McCuaig & Associates Engineering Ltd.", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm Sept 5 2025 vm\n2026 May 08 call reached company automated system and associate, no renewal discussion.\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Webhook received: Contact ID 5006 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+14382583312", "retell_llm_dynamic_variables": { "first_name": "Firma", "last_name": "Macdonell", "full_name": "Firma Macdonell", "contact_id": "5006", "email": "macdonellf@iata.org", "orgname": "I.A.T.A.", "member_type": "AST", "bloc_notes_ac": "completer 14 mai 2025\r\n17 dec 2025 bv\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 265 [2026-05-13 13:08:31] Added to queue. Total in queue: 266 [2026-05-13 13:08:31] Webhook received: Contact ID 34072 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+14168672313", "retell_llm_dynamic_variables": { "first_name": "Samuel", "last_name": "Hicks", "full_name": "Samuel Hicks", "contact_id": "34072", "email": "samhicks@live.ca", "orgname": "Kingsdale Advisors", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail at We Shall Investments\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 267 [2026-05-13 13:08:31] Webhook received: Contact ID 10185 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+14032261193", "retell_llm_dynamic_variables": { "first_name": "Tobi", "last_name": "Mebude", "full_name": "Tobi Mebude", "contact_id": "10185", "email": "tobimebude@gmail.com", "orgname": "Bright Morning Star", "member_type": "AST", "bloc_notes_ac": "13 March 2025 Number not in service\r\n27 March 2025 The phone opened but no answer\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 Wrong number\n2026-05-08 invalid phone destination, phone: +14032261193\n2026 May 08 call went to voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +14032261193\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 268 [2026-05-13 13:08:31] Webhook received: Contact ID 34254 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+15199024693", "retell_llm_dynamic_variables": { "first_name": "Gillian", "last_name": "Gleason", "full_name": "Gillian Gleason", "contact_id": "34254", "email": "gkwg11@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 269 [2026-05-13 13:08:31] Webhook received: Contact ID 34611 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+16473810402", "retell_llm_dynamic_variables": { "first_name": "Marie-Carmel", "last_name": "Lacroix", "full_name": "Marie-Carmel Lacroix", "contact_id": "34611", "email": "klara.2005@hotmail.com", "orgname": "Marie-Carmel Lacroix", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 dial busy, phone: +16474783892\n2026 May 11 reached voicemail, no conversation\n2026-05-11 dial busy, phone: +16474783892", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 270 [2026-05-13 13:08:31] Webhook received: Contact ID 33957 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+17058640174", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "Keay", "full_name": "Courtney Keay", "contact_id": "33957", "email": "finance@bhfn.ca", "orgname": "Brunswick House First Nation", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 She works remotely\n2026 May 08 call reached voicemail at extension 219, message left\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail at Brunswick House First Nation Band Office, extension 219 not connected\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "219", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 271 [2026-05-13 13:08:31] Webhook received: Contact ID 34561 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+19058228102", "retell_llm_dynamic_variables": { "first_name": "Salisha", "last_name": "Seedial", "full_name": "Salisha Seedial", "contact_id": "34561", "email": "snmseedial@gmail.com", "orgname": "KMH Cardiology Centres Inc", "member_type": "AST", "bloc_notes_ac": "June 10 2025 number can not receive incoming calls msg\r\nSept 3 2025\n2026-05-08 Dial no answer, phone: +19058228102\n2026 May 08 voicemail reached, no contact with Salisha Seedial\n2026-05-11 Dial no answer, phone: +19058228102\n2026 May 11 call reached voicemail, no contact with Salisha Seedial", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 272 [2026-05-13 13:08:31] Webhook received: Contact ID 10552 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+19548297197", "retell_llm_dynamic_variables": { "first_name": "Vishal", "last_name": "Singh", "full_name": "Vishal Singh", "contact_id": "10552", "email": "vishal.singh@citrix.com", "orgname": "Citrix Systems", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n27 March 2025 VM\r\n07 April 2025 VM\r\n11 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 No answer\r\n04 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Webhook received: Contact ID 6400 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+14165534747", "retell_llm_dynamic_variables": { "first_name": "Solmaz", "last_name": "Ameli", "full_name": "Solmaz Ameli", "contact_id": "6400", "email": "soli.ameli@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 273 [2026-05-13 13:08:31] Added to queue. Total in queue: 274 [2026-05-13 13:08:31] Webhook received: Contact ID 10327 [2026-05-13 13:08:31] Payload: { "from_number": "+14375242727", "to_number": "+13433629622", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Schoenhals", "full_name": "Dana Schoenhals", "contact_id": "10327", "email": "dana.schoenhals@ceo.ymca.ca", "orgname": "YMCA of Central East Ontario", "member_type": "AST", "bloc_notes_ac": "14 March 2025 Only by e-mail\n2026 May 08 call reached voicemail, no conversation completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "224", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:31] Added to queue. Total in queue: 275 [2026-05-13 13:08:32] Webhook received: Contact ID 8152 [2026-05-13 13:08:32] Payload: { "from_number": "+14375242727", "to_number": "+15192535156", "retell_llm_dynamic_variables": { "first_name": "Akbar", "last_name": "Ali Sheikh", "full_name": "Akbar Ali Sheikh", "contact_id": "8152", "email": "asheikh05@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, contact not available\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:32] Added to queue. Total in queue: 276 [2026-05-13 13:08:32] Webhook received: Contact ID 9734 [2026-05-13 13:08:32] Payload: { "from_number": "+14375242727", "to_number": "+19058730312", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Dillon", "full_name": "Tanya Dillon", "contact_id": "9734", "email": "tanya.dillon@unilock.com", "orgname": "Unilock Ltd.", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 call 416-646-5180\r\nMar 26 2025 vm Mar 27 2025 vm\r\nApr 1 2025 vm Apr 3 2025 APr 9 2025 vm\r\nApr 30 2025 vm Aug 5 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 voicemail reached for Tanya Dillon at UniLock Limited, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Tanya Dillon at extension 1244\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "1244", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:32] Added to queue. Total in queue: 277 [2026-05-13 13:08:32] Webhook received: Contact ID 34411 [2026-05-13 13:08:32] Payload: { "from_number": "+14375242727", "to_number": "+17787260597", "retell_llm_dynamic_variables": { "first_name": "Leanne", "last_name": "Hopkins", "full_name": "Leanne Hopkins", "contact_id": "34411", "email": "leannehusdon@gmail.com", "orgname": "Remcan Projects", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call initiated but no conversation, user hung up early\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:32] Added to queue. Total in queue: 278 [2026-05-13 13:08:33] Webhook received: Contact ID 34539 [2026-05-13 13:08:33] Payload: { "from_number": "+14375242727", "to_number": "+14032041544", "retell_llm_dynamic_variables": { "first_name": "Antonio", "last_name": "Masone", "full_name": "Antonio Masone", "contact_id": "34539", "email": "tmasone@masoneandcompany.com", "orgname": "Masone and Company CPA", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 In a meeting\n2026 May 08 contact not available, no message left\n2026 May 11 call reached a gatekeeper; Antonio not available, no message left", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:34-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:08:33] Added to queue. Total in queue: 279 [2026-05-13 13:18:23] Webhook received: Contact ID 37442 [2026-05-13 13:18:23] Payload: { "from_number": "+14375242727", "to_number": "+14312750930", "retell_llm_dynamic_variables": { "first_name": "Zilfat", "last_name": "Abdulwahab-Umar", "full_name": "Zilfat Abdulwahab-Umar", "contact_id": "37442", "email": "zilfatumar85@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached Lofat who was not available to take the call.", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:18:23] Added to queue. Total in queue: 180 [2026-05-13 13:18:24] Webhook received: Contact ID 17147 [2026-05-13 13:18:24] Payload: { "from_number": "+14375242727", "to_number": "+19024498245", "retell_llm_dynamic_variables": { "first_name": "Kathy", "last_name": "Dolan", "full_name": "Kathy Dolan", "contact_id": "17147", "email": "kathy@outshine.com", "orgname": "Outshine Online Marketing Inc.", "member_type": "AST", "bloc_notes_ac": "19 February 2025 Sending Associate membership - She won't join because she is not doing payroll much but she will think about it\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NS", "toronto_current_time": "2026-05-13T12:06:40-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:18:24] Added to queue. Total in queue: 181 [2026-05-13 13:23:20] Webhook received: Contact ID 34067 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+19052757392", "retell_llm_dynamic_variables": { "first_name": "Odette", "last_name": "Roach", "full_name": "Odette Roach", "contact_id": "34067", "email": "oroach@nls.ca", "orgname": "National Logistics Services Inc.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail system, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left\n2026-05-11 Dial no answer, phone: +19052757392\n2026 May 13 call reached voicemail, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 130 [2026-05-13 13:23:20] Webhook received: Contact ID 7620 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+19054760877", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Schaefer", "full_name": "Monica Schaefer", "contact_id": "7620", "email": "rmschaefer@bell.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no message left\n2026 May 11 reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 131 [2026-05-13 13:23:20] Webhook received: Contact ID 48625 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+14169042538", "retell_llm_dynamic_variables": { "first_name": "Veronique", "last_name": "Teissier", "full_name": "Veronique Teissier", "contact_id": "48625", "email": "vero.teissier@gmail.com", "orgname": "Oracle", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 6 2026 vm\r\nMay 8 2026 vm may 13 2026 vm\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 132 [2026-05-13 13:23:20] Webhook received: Contact ID 7253 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+16477847158", "retell_llm_dynamic_variables": { "first_name": "Maximilian", "last_name": "Swiatkowski", "full_name": "Maximilian Swiatkowski", "contact_id": "7253", "email": "maxswiatkowski@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026-05-08 Dial no answer, phone: +16477847158\n2026-05-08 Dial no answer, phone: +16477847158\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 133 [2026-05-13 13:23:20] Webhook received: Contact ID 8510 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+16478869618", "retell_llm_dynamic_variables": { "first_name": "Jie", "last_name": "Huang", "full_name": "Jie Huang", "contact_id": "8510", "email": "jiejielong28@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 134 [2026-05-13 13:23:20] Webhook received: Contact ID 8438 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+14168396209", "retell_llm_dynamic_variables": { "first_name": "Irina", "last_name": "Toporivschi-Zicova", "full_name": "Irina Toporivschi-Zicova", "contact_id": "8438", "email": "irina.zicova@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 135 [2026-05-13 13:23:20] Webhook received: Contact ID 29947 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+14169020502", "retell_llm_dynamic_variables": { "first_name": "Dina", "last_name": "Mitnik", "full_name": "Dina Mitnik", "contact_id": "29947", "email": "mitnikdina@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Oct 22 2025 vm\n2026 May 08 call reached voicemail - no conversation\n2026 May 08 voicemail reached, no message left\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 136 [2026-05-13 13:23:20] Webhook received: Contact ID 11243 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+16132770636", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Brown", "full_name": "Alison Brown", "contact_id": "11243", "email": "abrown@thesourcestaffing.com", "orgname": "The Source Staffing Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nOct 30 2025 vm\n2026 May 08 voicemail reached, no conversation\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 137 [2026-05-13 13:23:20] Webhook received: Contact ID 35742 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+14162192010", "retell_llm_dynamic_variables": { "first_name": "Alison", "last_name": "Mok", "full_name": "Alison Mok", "contact_id": "35742", "email": "alisonmok@hotmail.com", "orgname": "SC360 (Ontario) Inc", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 138 [2026-05-13 13:23:20] Webhook received: Contact ID 35175 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+17056730973", "retell_llm_dynamic_variables": { "first_name": "Helen", "last_name": "Komarechka", "full_name": "Helen Komarechka", "contact_id": "35175", "email": "hkomar@fibreop.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 this number doesn't receive calls\n2026-05-08 Dial no answer, phone: +17056730973\n2026-05-08 Dial no answer, phone: +17056730973\n2026-05-11 Dial no answer, phone: +17056730973\n2026-05-11 Dial no answer, phone: +17056730973\n2026-05-13 Dial no answer, phone: +17056730973", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 139 [2026-05-13 13:23:20] Webhook received: Contact ID 43498 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+14163120298", "retell_llm_dynamic_variables": { "first_name": "Nanda", "last_name": "Sivanangasundaram", "full_name": "Nanda Sivanangasundaram", "contact_id": "43498", "email": "nanda_siva@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human answered\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 140 [2026-05-13 13:23:20] Webhook received: Contact ID 11325 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+16479847885", "retell_llm_dynamic_variables": { "first_name": "Kenny", "last_name": "Fong", "full_name": "Kenny Fong", "contact_id": "11325", "email": "kennyfong91@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Webhook received: Contact ID 42306 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+13526384570", "retell_llm_dynamic_variables": { "first_name": "Manik", "last_name": "Ganta", "full_name": "Manik Ganta", "contact_id": "42306", "email": "manik@saiit.ca", "orgname": "SAI IT Services Ltd.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 141 [2026-05-13 13:23:20] Added to queue. Total in queue: 142 [2026-05-13 13:23:20] Webhook received: Contact ID 11280 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+17059715544", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Zalewski", "full_name": "Danielle Zalewski", "contact_id": "11280", "email": "daniellezalewski@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 143 [2026-05-13 13:23:20] Webhook received: Contact ID 34528 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+15199794286", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Nixon", "full_name": "Cathy Nixon", "contact_id": "34528", "email": "cnixon@onyxengineering.com", "orgname": "Onyx Engineering Ltd.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached automated system, no human answered, voicemail reached\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached automated system, no human answered\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 144 [2026-05-13 13:23:20] Webhook received: Contact ID 31429 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+19052593778", "retell_llm_dynamic_variables": { "first_name": "Marichelle", "last_name": "Ferriman", "full_name": "Marichelle Ferriman", "contact_id": "31429", "email": "marichellev@yahoo.com", "orgname": "Pilkington Glass of Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 8 2026 vm\r\nMay 13 2026 vm\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Webhook received: Contact ID 34203 [2026-05-13 13:23:20] Webhook received: Contact ID 17797 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+15676442546", "retell_llm_dynamic_variables": { "first_name": "Kendra", "last_name": "Wynk", "full_name": "Kendra Wynk", "contact_id": "34203", "email": "kwynk@cranepumps.com", "orgname": "Crane Pumps & Systems", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 invalid phone destination, phone: +19377784580\n2026 May 08 call reached voicemail of Kendra Ungron, no conversation\n2026-05-11 invalid phone destination, phone: +19377784580\n2026 May 11 voicemail reached for Kendra Ungrund, no message left\n2026-05-13 invalid phone destination, phone: +19377784580", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+16475230811", "retell_llm_dynamic_variables": { "first_name": "Suah", "last_name": "Im", "full_name": "Suah Im", "contact_id": "17797", "email": "suah0811@gmail.com", "orgname": "Title (Optional)", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 145 [2026-05-13 13:23:20] Added to queue. Total in queue: 146 [2026-05-13 13:23:20] Added to queue. Total in queue: 147 [2026-05-13 13:23:20] Webhook received: Contact ID 11293 [2026-05-13 13:23:20] Payload: { "from_number": "+14375242727", "to_number": "+15195000437", "retell_llm_dynamic_variables": { "first_name": "Farid", "last_name": "Dhanani", "full_name": "Farid Dhanani", "contact_id": "11293", "email": "farid.dhanani@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 Survey completed. He said he did not require membership but would like to have again just forgot.\r\nLN / 21 October 2025 He was at the hospital\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 At the hospital call again\n2026-05-08 Dial no answer, phone: +15195000437\n2026-05-08 Dial no answer, phone: +15195000437\n2026-05-11 Dial no answer, phone: +15195000437\n2026-05-11 Dial no answer, phone: +15195000437\n2026-05-13 Dial no answer, phone: +15195000437", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:20] Added to queue. Total in queue: 148 [2026-05-13 13:23:21] Webhook received: Contact ID 10700 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+15199661671", "retell_llm_dynamic_variables": { "first_name": "Leticia", "last_name": "Costa", "full_name": "Leticia Costa", "contact_id": "10700", "email": "leticiaprt@aol.com", "orgname": "Costa Janitorial Services", "member_type": "AST", "bloc_notes_ac": "Mar 17 2025 survey completed. Can send associate membership to look over\r\nEventually would like to do a PCP.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail.\n2026 May 11 call reached voicemail for Costa family\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 149 [2026-05-13 13:23:21] Webhook received: Contact ID 29118 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+16472034890", "retell_llm_dynamic_variables": { "first_name": "Grinjel", "last_name": "Arciento", "full_name": "Grinjel Arciento", "contact_id": "29118", "email": "grinjel@hotmail.com", "orgname": "Neighbourly Pharmacy Inc.", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 150 [2026-05-13 13:23:21] Webhook received: Contact ID 29449 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+17058888827", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Dolbec", "full_name": "Nicole Dolbec", "contact_id": "29449", "email": "nicolecdolbec@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "20 March 2025 Completed and renewed - want to receive e-mails of the breaking news -\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 151 [2026-05-13 13:23:21] Webhook received: Contact ID 34259 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+16474567087", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Cloutier", "full_name": "Karen Cloutier", "contact_id": "34259", "email": "kacmissy@msn.com", "orgname": "DRS Technologies Canada Ltd", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 152 [2026-05-13 13:23:21] Webhook received: Contact ID 10171 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+12892405353", "retell_llm_dynamic_variables": { "first_name": "Laura", "last_name": "Bhagoo", "full_name": "Laura Bhagoo", "contact_id": "10171", "email": "tntlaura60@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 14 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 Call back at 1:30\r\nApril 4 2025 vm\r\nApril 14 2025 vm\r\nApril 24 2025 vm\r\nMay 6 2025 vm\r\nJuly 11 2025 vm\r\nLN Sept 17 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached uninitialized voicemail service\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached uninitialized voicemail service\n2026 May 13 call reached uninitialized voicemail service", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 153 [2026-05-13 13:23:21] Webhook received: Contact ID 9996 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+17057161346", "retell_llm_dynamic_variables": { "first_name": "Cheyenne", "last_name": "Hunter", "full_name": "Cheyenne Hunter", "contact_id": "9996", "email": "cheyenne.hunter8@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n11 April 2025 VM\r\n22 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 09 December 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact with Cheyenne\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 154 [2026-05-13 13:23:21] Webhook received: Contact ID 9985 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+19058120998", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Constandinou", "full_name": "Debbie Constandinou", "contact_id": "9985", "email": "dconstandinou@mcw.com", "orgname": "MCW Consultants Ltd.", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail for Debbie Considineo\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +14165982920\n2026 May 11 call went to voicemail, no contact reached\n2026 May 13 call reached voicemail at MCW Consultants and MCW Custom Energy Solutions", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 155 [2026-05-13 13:23:21] Webhook received: Contact ID 6625 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+19056310971", "retell_llm_dynamic_variables": { "first_name": "John", "last_name": "Simone", "full_name": "John Simone", "contact_id": "6625", "email": "jsimone57@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 156 [2026-05-13 13:23:21] Webhook received: Contact ID 7666 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+16477664430", "retell_llm_dynamic_variables": { "first_name": "Reyna", "last_name": "C. Robleto", "full_name": "Reyna C. Robleto", "contact_id": "7666", "email": "services79@hotmail.com", "orgname": "Latino Financial Services Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 - call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Webhook received: Contact ID 34086 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+12892216336", "retell_llm_dynamic_variables": { "first_name": "Kaveh", "last_name": "Moradi", "full_name": "Kaveh Moradi", "contact_id": "34086", "email": "kaveh.moradi@gmail.com", "orgname": "Cision", "member_type": "AST", "bloc_notes_ac": "June 4 2025 line busy\r\nAug 28 2025 line busy\n2026-05-08 invalid phone destination, phone: +14168635655\n2026 May 08 voicemail reached, no human answer\n2026-05-11 invalid phone destination, phone: +14168635655\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 invalid phone destination, phone: +14168635655", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 157 [2026-05-13 13:23:21] Added to queue. Total in queue: 158 [2026-05-13 13:23:21] Webhook received: Contact ID 11304 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+16474444973", "retell_llm_dynamic_variables": { "first_name": "Hong", "last_name": "Loong", "full_name": "Hong Loong", "contact_id": "11304", "email": "hongloong222@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 159 [2026-05-13 13:23:21] Webhook received: Contact ID 34082 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+15148233191", "retell_llm_dynamic_variables": { "first_name": "Terry", "last_name": "Taylor", "full_name": "Terry Taylor", "contact_id": "34082", "email": "terrytaylor@loewshotels.com", "orgname": "Loews Hotel Vogue", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM says another name\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +15148233191\n2026 May 11 voicemail reached - no contact\n2026-05-11 Dial no answer, phone: +15148233191\n2026 May 13 call reached voicemail of Samantha Singer", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 160 [2026-05-13 13:23:21] Webhook received: Contact ID 46831 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+17789220276", "retell_llm_dynamic_variables": { "first_name": "Yumara", "last_name": "Carrizales", "full_name": "Yumara Carrizales", "contact_id": "46831", "email": "ycarrizales650@gmail.com", "orgname": "Canada Post Corp.", "member_type": "AST", "bloc_notes_ac": "BC numberMay 6 2026 vm\r\nMay 8 2026 vm May 12 2026 vm\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 161 [2026-05-13 13:23:21] Webhook received: Contact ID 9533 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+19083777179", "retell_llm_dynamic_variables": { "first_name": "Bernadine", "last_name": "Sanchez", "full_name": "Bernadine Sanchez", "contact_id": "9533", "email": "bernadine_sanchez@eisai.com", "orgname": "Eisai Inc.", "member_type": "AST", "bloc_notes_ac": "12 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n10 April 2025 VM\r\n22 April 2025 Call cannot be completed\r\n29 April 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 162 [2026-05-13 13:23:21] Webhook received: Contact ID 35276 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+14165876032", "retell_llm_dynamic_variables": { "first_name": "Susanna", "last_name": "Gervasi", "full_name": "Susanna Gervasi", "contact_id": "35276", "email": "susannamgervasi@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 163 [2026-05-13 13:23:21] Webhook received: Contact ID 37089 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+19104701514", "retell_llm_dynamic_variables": { "first_name": "Joan", "last_name": "Everett", "full_name": "Joan Everett", "contact_id": "37089", "email": "jaaeverett481@yahoo.com", "orgname": "Hitachi Energy USA Inc", "member_type": "AST", "bloc_notes_ac": "june 16 2025 vm\r\nLN / 02 October 2025 VM\n2026 May 08 reached voicemail, no contact with Joan Everett\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "NC", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 164 [2026-05-13 13:23:21] Webhook received: Contact ID 31447 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+16479194949", "retell_llm_dynamic_variables": { "first_name": "Vernon", "last_name": "Siddayao", "full_name": "Vernon Siddayao", "contact_id": "31447", "email": "vernsidd@gmail.com", "orgname": "Alimentiv Inc.", "member_type": "AST", "bloc_notes_ac": "Sept 8 2025 completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 165 [2026-05-13 13:23:21] Webhook received: Contact ID 5382 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+15147739518", "retell_llm_dynamic_variables": { "first_name": "Colette", "last_name": "Boomhour", "full_name": "Colette Boomhour", "contact_id": "5382", "email": "coboja13@yahoo.ca", "orgname": "Journey Freight International", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 166 [2026-05-13 13:23:21] Webhook received: Contact ID 9822 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+19052606646", "retell_llm_dynamic_variables": { "first_name": "Catherine", "last_name": "Mcdonald", "full_name": "Catherine Mcdonald", "contact_id": "9822", "email": "catherine-j@live.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 167 [2026-05-13 13:23:21] Webhook received: Contact ID 46839 [2026-05-13 13:23:21] Payload: { "from_number": "+14375242727", "to_number": "+15875752334", "retell_llm_dynamic_variables": { "first_name": "Marivic", "last_name": "Carino", "full_name": "Marivic Carino", "contact_id": "46839", "email": "maribethc100@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 completed with renewal ( she will renew soon) sent both emails\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call attempted but no answer\n2026 May 13 voicemail reached, no live contact", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:21] Added to queue. Total in queue: 168 [2026-05-13 13:23:22] Webhook received: Contact ID 34460 [2026-05-13 13:23:22] Payload: { "from_number": "+14375242727", "to_number": "+12152895903", "retell_llm_dynamic_variables": { "first_name": "Emelinda", "last_name": "Alvarado", "full_name": "Emelinda Alvarado", "contact_id": "34460", "email": "emelinda_alvarado@cable.comcast.com", "orgname": "Comcast", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no live contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no conversation.", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:22] Added to queue. Total in queue: 169 [2026-05-13 13:23:22] Webhook received: Contact ID 10771 [2026-05-13 13:23:22] Payload: { "from_number": "+14375242727", "to_number": "+15193607256", "retell_llm_dynamic_variables": { "first_name": "Meghan", "last_name": "Thain", "full_name": "Meghan Thain", "contact_id": "10771", "email": "sydneythain95@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:22] Added to queue. Total in queue: 170 [2026-05-13 13:23:22] Webhook received: Contact ID 28191 [2026-05-13 13:23:22] Payload: { "from_number": "+14375242727", "to_number": "+19052514627", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Hill", "full_name": "Darlene Hill", "contact_id": "28191", "email": "darlenehill@rogers.com", "orgname": "Durabody Industries Ltd.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 Not working there anymore\n2026 May 08 reached voicemail, no contact with Darlene\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, answered by Arlene instead of Darlene.\n2026 May 13 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:22] Added to queue. Total in queue: 171 [2026-05-13 13:23:22] Webhook received: Contact ID 11343 [2026-05-13 13:23:22] Payload: { "from_number": "+14375242727", "to_number": "+14162825043", "retell_llm_dynamic_variables": { "first_name": "Sylvia", "last_name": "Downer", "full_name": "Sylvia Downer", "contact_id": "11343", "email": "loysd@sympatico.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nOct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact with Sylvia\n2026 May 13 call went to voicemail, no contact made.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:22] Added to queue. Total in queue: 172 [2026-05-13 13:23:23] Webhook received: Contact ID 9077 [2026-05-13 13:23:23] Payload: { "from_number": "+14375242727", "to_number": "+16134516081", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Schmidtke", "full_name": "Anne Schmidtke", "contact_id": "9077", "email": "anne.schmidtke@mannlawyers.com", "orgname": "Mann Lawyers LLP", "member_type": "AST", "bloc_notes_ac": "May 4 2026 no answer MAy 6 2026 vm\r\nMay 8 2026 vm May 12 2026 vm\n2026-05-13 invalid phone destination, phone: +16133600377", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:23:23] Added to queue. Total in queue: 173 [2026-05-13 13:26:43] Webhook received: Contact ID 46825 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+16479290751", "retell_llm_dynamic_variables": { "first_name": "Jasmine", "last_name": "Alexander", "full_name": "Jasmine Alexander", "contact_id": "46825", "email": "jasminealexander_8@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 completed with renewal ( she will renew soon) and sent both documents for webinars and renewal\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Webhook received: Contact ID 34042 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+17782205842", "retell_llm_dynamic_variables": { "first_name": "Lori", "last_name": "Cooper", "full_name": "Lori Cooper", "contact_id": "34042", "email": "lori_cooper@telus.net", "orgname": "Thompson Rivers University", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 She doesn't work there\n2026 May 08 call reached wrong person, asked for best time to reach Lori.\n2026-05-11 dial busy, phone: +12508527151\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 dial busy, phone: +12508527151", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Webhook received: Contact ID 34084 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14164914202", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Pan", "full_name": "Laurie Pan", "contact_id": "34084", "email": "panl@chrc.net", "orgname": "MD Primer Inc.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 line busy\r\nAug 28 2025 line busy\n2026-05-08 invalid phone destination, phone: +14169778010\n2026-05-08 Dial no answer, phone: +14164914202\n2026-05-11 invalid phone destination, phone: +14169778010\n2026-05-11 Dial no answer, phone: +14164914202\n2026-05-13 invalid phone destination, phone: +14169778010", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 136 [2026-05-13 13:26:43] Added to queue. Total in queue: 137 [2026-05-13 13:26:43] Added to queue. Total in queue: 138 [2026-05-13 13:26:43] Webhook received: Contact ID 34677 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+19057453725", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Couper", "full_name": "Debra Couper", "contact_id": "34677", "email": "debi.couper@icloud.com", "orgname": "John Crane Canada Inc", "member_type": "AST", "bloc_notes_ac": "10 June 2025 Number disconnected\n2026-05-08 invalid phone destination, phone: +19055735129\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +19055735129\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +19055735129", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 139 [2026-05-13 13:26:43] Webhook received: Contact ID 42359 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+17052214372", "retell_llm_dynamic_variables": { "first_name": "Mandy", "last_name": "Scharf", "full_name": "Mandy Scharf", "contact_id": "42359", "email": "mandy@blackshieldworks.com", "orgname": "Black Shield Ironworks Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no contact answer", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 140 [2026-05-13 13:26:43] Webhook received: Contact ID 33907 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14165228483", "retell_llm_dynamic_variables": { "first_name": "Julia", "last_name": "Kelly-Horowitz, CPA, CGA, CHRP", "full_name": "Julia Kelly-Horowitz, CPA, CGA, CHRP", "contact_id": "33907", "email": "jkelly@tridel.com", "orgname": "Tridel", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm Monica\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached - no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 141 [2026-05-13 13:26:43] Webhook received: Contact ID 28907 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+16479227350", "retell_llm_dynamic_variables": { "first_name": "Wanda", "last_name": "Wong", "full_name": "Wanda Wong", "contact_id": "28907", "email": "wandaw201@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Oct 16 2025 vm Oct 30 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 142 [2026-05-13 13:26:43] Webhook received: Contact ID 34717 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+16472802265", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Kaltenback", "full_name": "Lindsay Kaltenback", "contact_id": "34717", "email": "lkaltenback@rogers.com", "orgname": "UNA Restaurants", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 voicemail reached, no contact with Lindsay\n2026 May 08 call reached voicemail, no contact with Lindsay\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no human contact", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 143 [2026-05-13 13:26:43] Webhook received: Contact ID 34564 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+12267022121", "retell_llm_dynamic_variables": { "first_name": "Jermane", "last_name": "Skeete", "full_name": "Jermane Skeete", "contact_id": "34564", "email": "accounting@cre8temgmt.com", "orgname": "Cre8te Management Group Inc.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 line busy\r\nSept 3 2025 line busy\n2026-05-08 dial busy, phone: +12267022121\n2026-05-08 dial busy, phone: +12267022121\n2026-05-11 dial busy, phone: +12267022121\n2026-05-11 dial busy, phone: +12267022121\n2026-05-13 dial busy, phone: +12267022121", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Webhook received: Contact ID 34783 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+16138513969", "retell_llm_dynamic_variables": { "first_name": "Lorelei", "last_name": "Miller", "full_name": "Lorelei Miller", "contact_id": "34783", "email": "lorelei@lembookkeeping.com", "orgname": "L.E.M. Bookkeeping & Consulting", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 144 [2026-05-13 13:26:43] Added to queue. Total in queue: 145 [2026-05-13 13:26:43] Webhook received: Contact ID 8823 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+19057064040", "retell_llm_dynamic_variables": { "first_name": "Amerfil", "last_name": "Ibanez", "full_name": "Amerfil Ibanez", "contact_id": "8823", "email": "amy.chielo.ibanez@gmail.com", "orgname": "Bento Inc.", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call reached voicemail at Bento's corporate office, no human contact\n2026 May 08 voicemail reached, no human contact\n2026 May 11 reached voicemail at Bento's corporate office, no human contact\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail at Bento's corporate office, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Webhook received: Contact ID 34029 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14167270534", "retell_llm_dynamic_variables": { "first_name": "Sherri", "last_name": "Daigle", "full_name": "Sherri Daigle", "contact_id": "34029", "email": "sdaigle@bmicon.com", "orgname": "B.M.I. Construction Co. Ltd.", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm 4167270534\n2026 May 08 voicemail reached for Sherri Dagle, out of office until Feb 28\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached for Sherri Dagle, out of office until Feb 28\n2026 May 11 voicemail reached, no human answer\n2026 May 13 voicemail reached for Sherry Daigle", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 146 [2026-05-13 13:26:43] Webhook received: Contact ID 35051 [2026-05-13 13:26:43] Payload: { "from_number": "+14375242727", "to_number": "+16477203149", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Murphy", "full_name": "Anne Murphy", "contact_id": "35051", "email": "anne.m.murphy@outlook.com", "orgname": "Workday Inc.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 Completed\n2026-05-08 Dial no answer, phone: +16477203149\n2026-05-08 Dial no answer, phone: +16477203149\n2026-05-11 Dial no answer, phone: +16477203149\n2026-05-11 Dial no answer, phone: +16477203149\n2026-05-13 Dial no answer, phone: +16477203149", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:43] Added to queue. Total in queue: 147 [2026-05-13 13:26:43] Added to queue. Total in queue: 148 [2026-05-13 13:26:44] Webhook received: Contact ID 42311 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12019331871", "retell_llm_dynamic_variables": { "first_name": "Ronnie", "last_name": "Morrone", "full_name": "Ronnie Morrone", "contact_id": "42311", "email": "ronnie.morrone@ralphlauren.com", "orgname": "Ralph Lauren", "member_type": "AST", "bloc_notes_ac": "2026-05-08 dial busy, phone: +19734476529\n2026 May 08 call reached voicemail, no message left\n2026-05-11 dial busy, phone: +19734476529\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 dial busy, phone: +19734476529", "number_of_passed_courses": "1", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 149 [2026-05-13 13:26:44] Webhook received: Contact ID 42289 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12037672026", "retell_llm_dynamic_variables": { "first_name": "Wanda", "last_name": "Ocinaldi", "full_name": "Wanda Ocinaldi", "contact_id": "42289", "email": "no-email64@ler.com", "orgname": "SwiftConnect Canada Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Webhook received: Contact ID 9953 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+16134036702", "retell_llm_dynamic_variables": { "first_name": "Kerri-Lynn", "last_name": "Stasko", "full_name": "Kerri-Lynn Stasko", "contact_id": "9953", "email": "thestaskofamily@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n03 April 2025 VM\r\n30 April 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 150 [2026-05-13 13:26:44] Added to queue. Total in queue: 151 [2026-05-13 13:26:44] Webhook received: Contact ID 7168 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+15149479435", "retell_llm_dynamic_variables": { "first_name": "Louis", "last_name": "Salib", "full_name": "Louis Salib", "contact_id": "7168", "email": "louissalib@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025n vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Webhook received: Contact ID 9987 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14165266671", "retell_llm_dynamic_variables": { "first_name": "Jie", "last_name": "Gong", "full_name": "Jie Gong", "contact_id": "9987", "email": "janeg.2001@gmail.com", "orgname": "Manpower Canada", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail, no human answered", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 152 [2026-05-13 13:26:44] Webhook received: Contact ID 31241 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+18074075652", "retell_llm_dynamic_variables": { "first_name": "Lee-Anne", "last_name": "Moore", "full_name": "Lee-Anne Moore", "contact_id": "31241", "email": "leejam@live.ca", "orgname": "Grand Council Treaty #3", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 completed ( send information about the Ontario events)\n2026-05-08 dial busy, phone: +18077005250\n2026 May 08 call reached voicemail, no human answer\n2026-05-11 dial busy, phone: +18077005250\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 dial busy, phone: +18077005250", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 153 [2026-05-13 13:26:44] Added to queue. Total in queue: 154 [2026-05-13 13:26:44] Webhook received: Contact ID 34153 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+16132066466", "retell_llm_dynamic_variables": { "first_name": "Pamela", "last_name": "Watts, CGA", "full_name": "Pamela Watts, CGA", "contact_id": "34153", "email": "pamelahwatts@icloud.com", "orgname": "Equinelle Golf Club", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN Sept 22 2025 Survey completed send application email.\r\n23 October 2025 VM\r\nLN / 12 November 2024 VM\r\nLN / 19 November 2025 VM\r\nLN / 04 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 155 [2026-05-13 13:26:44] Webhook received: Contact ID 43339 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+16475079733", "retell_llm_dynamic_variables": { "first_name": "Ines", "last_name": "Kurta", "full_name": "Ines Kurta", "contact_id": "43339", "email": "ineskurta@hotmail.com", "orgname": "Alchemy Bookkeeping Inc.", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 156 [2026-05-13 13:26:44] Webhook received: Contact ID 6660 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+16473259194", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Spagnolo", "full_name": "Julie Spagnolo", "contact_id": "6660", "email": "julie.spagnolo@vaughan.ca", "orgname": "Corporation of the City of Vaughan", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 vm\r\nLN Sept 24 2025 Survey completed .She was pursuing a career in payroll but decided to stay in her other position because it would take too long to get to the same pay grade as her current job.\n2026 May 08 reached voicemail, no human contact\n2026 May 08 voicemail reached, no contact made\n2026 May 11 reached voicemail, no message left\n2026 May 11 voicemail reached, no contact with Julie\n2026 May 13 voicemail reached, no live contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 157 [2026-05-13 13:26:44] Webhook received: Contact ID 35708 [2026-05-13 13:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14165294762", "retell_llm_dynamic_variables": { "first_name": "Kavita", "last_name": "Tiwary", "full_name": "Kavita Tiwary", "contact_id": "35708", "email": "ktiwary@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail after greeting\n2026 May 08 call reached voicemail after greeting\n2026 May 11 call reached voicemail after greeting\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:44] Added to queue. Total in queue: 158 [2026-05-13 13:26:45] Webhook received: Contact ID 28962 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+15196393374", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Serguiev", "full_name": "Jennifer Serguiev", "contact_id": "28962", "email": "j.serguiev@hotmail.com", "orgname": "Don-Mor Automotive Group", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm May 6 2026 vm\r\nMay 8 2026 vm May 13 2026 vm\n2026 May 13 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 159 [2026-05-13 13:26:45] Webhook received: Contact ID 48624 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+17347556726", "retell_llm_dynamic_variables": { "first_name": "Jenny", "last_name": "Britten", "full_name": "Jenny Britten", "contact_id": "48624", "email": "jenniferlbritten@gmail.com", "orgname": "Cabinetworks Group", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no live contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MI", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 160 [2026-05-13 13:26:45] Webhook received: Contact ID 10149 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+14164504587", "retell_llm_dynamic_variables": { "first_name": "Wenzhe", "last_name": "Liu, Cpa", "full_name": "Wenzhe Liu, Cpa", "contact_id": "10149", "email": "wenzhe_liu@hotmail.com", "orgname": "Acme Accounting & Tax Services", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026-05-08 Dial no answer, phone: +14164504587\n2026-05-08 Dial no answer, phone: +14164504587\n2026-05-11 Dial no answer, phone: +14164504587\n2026-05-11 Dial no answer, phone: +14164504587\n2026-05-13 Dial no answer, phone: +14164504587", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 161 [2026-05-13 13:26:45] Webhook received: Contact ID 34163 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+19056581276", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Goertz", "full_name": "Becky Goertz", "contact_id": "34163", "email": "becky.goertz@sunopta.com", "orgname": "SunOpta Inc.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 162 [2026-05-13 13:26:45] Webhook received: Contact ID 33923 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+17059899400", "retell_llm_dynamic_variables": { "first_name": "Jami", "last_name": "DellaVedova, CPA, CA", "full_name": "Jami DellaVedova, CPA, CA", "contact_id": "33923", "email": "jamidellavedova@gmail.com", "orgname": "Soo Mill", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 163 [2026-05-13 13:26:45] Webhook received: Contact ID 17882 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+14167951862", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Battrick", "full_name": "Stephanie Battrick", "contact_id": "17882", "email": "sbattrick@tpasc.ca", "orgname": "Toronto Pan Am Sports Centre Inc.", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail of Stephanie Patrick\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail of Stephanie Batrick\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 reached voicemail of Stephanie Batrick, director of people Culture and Success", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 164 [2026-05-13 13:26:45] Webhook received: Contact ID 33881 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+17174844998", "retell_llm_dynamic_variables": { "first_name": "Suzanne", "last_name": "Henry", "full_name": "Suzanne Henry", "contact_id": "33881", "email": "shenry1263@gmail.com", "orgname": "Penske Truck Leasing", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Completed\n2026 May 08 call reached voicemail for Suzanne Henry\n2026-05-08 Dial no answer, phone: +17174844998\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +17174844998\n2026 May 13 call reached voicemail for Suzanne Henry", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 165 [2026-05-13 13:26:45] Webhook received: Contact ID 34533 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+16478344565", "retell_llm_dynamic_variables": { "first_name": "Andre", "last_name": "Stavros-Salinas", "full_name": "Andre Stavros-Salinas", "contact_id": "34533", "email": "andre.s.salinas@hotmail.com", "orgname": "Andre Stavros-Salinas", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 25 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 166 [2026-05-13 13:26:45] Webhook received: Contact ID 9028 [2026-05-13 13:26:45] Payload: { "from_number": "+14375242727", "to_number": "+19054578842", "retell_llm_dynamic_variables": { "first_name": "Sandra", "last_name": "Hall", "full_name": "Sandra Hall", "contact_id": "9028", "email": "hallsand99@gmail.com", "orgname": "Huntsman Polyurethanes", "member_type": "AST", "bloc_notes_ac": "May 14 2025 vm\r\nJuly 16 2025 vm\r\nLN Sept 29 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, left message\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 reached voicemail, left message", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:26:45] Added to queue. Total in queue: 167 [2026-05-13 13:31:38] Webhook received: Contact ID 33967 [2026-05-13 13:31:38] Payload: { "from_number": "+14375242727", "to_number": "+16479644641", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Desrosiers", "full_name": "Denise Desrosiers", "contact_id": "33967", "email": "dendes47@gmail.com", "orgname": "Cortina Kitchens", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail.\n2026 May 11 call went to voicemail, no contact made\n2026 May 13 call reached voicemail, no contact with Denise", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:38] Added to queue. Total in queue: 118 [2026-05-13 13:31:38] Webhook received: Contact ID 34999 [2026-05-13 13:31:38] Payload: { "from_number": "+14375242727", "to_number": "+19053204373", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Turner", "full_name": "Cheryl Turner", "contact_id": "34999", "email": "cturner19@cogeco.ca", "orgname": "Henry Schein Canada Inc", "member_type": "AST", "bloc_notes_ac": "Sept 4 2025 vm\n2026-05-08 Dial no answer, phone: +19053204373\n2026-05-08 Dial no answer, phone: +19053204373\n2026-05-11 Dial no answer, phone: +19053204373\n2026-05-11 Dial no answer, phone: +19053204373\n2026-05-13 Dial no answer, phone: +19053204373", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:38] Added to queue. Total in queue: 119 [2026-05-13 13:31:38] Webhook received: Contact ID 34009 [2026-05-13 13:31:38] Payload: { "from_number": "+14375242727", "to_number": "+16472448715", "retell_llm_dynamic_variables": { "first_name": "Mildred", "last_name": "Mullings", "full_name": "Mildred Mullings", "contact_id": "34009", "email": "gordillomildred@gmail.com", "orgname": "Bookkeeping Social", "member_type": "AST", "bloc_notes_ac": "June 4 2025 line busy\r\nAug 21 2025 line busy\n2026-05-08 Dial no answer, phone: +14168596439\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +14168596439\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +14168596439", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:38] Added to queue. Total in queue: 120 [2026-05-13 13:31:38] Webhook received: Contact ID 46829 [2026-05-13 13:31:38] Payload: { "from_number": "+14375242727", "to_number": "+14169028760", "retell_llm_dynamic_variables": { "first_name": "Nisha", "last_name": "Acharya", "full_name": "Nisha Acharya", "contact_id": "46829", "email": "nisha09acharya@gmail.com", "orgname": "Mapletherm Engineering", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 6 2026 vm\r\nMay 12 2026 vm\n2026 May 13 voicemail reached, message left for Nisha", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:38] Added to queue. Total in queue: 121 [2026-05-13 13:31:39] Webhook received: Contact ID 7335 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+14385054786", "retell_llm_dynamic_variables": { "first_name": "Mian", "last_name": "Ahsan", "full_name": "Mian Ahsan", "contact_id": "7335", "email": "mianahsan80@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 122 [2026-05-13 13:31:39] Webhook received: Contact ID 33810 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+18199235265", "retell_llm_dynamic_variables": { "first_name": "Darlene", "last_name": "Beardwood", "full_name": "Darlene Beardwood", "contact_id": "33810", "email": "dbeardwood@fcsa.ca", "orgname": "Frequency Coordination System Association", "member_type": "AST", "bloc_notes_ac": "June 2 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at FCSA, no contact with Darlene", "number_of_passed_courses": "4", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 123 [2026-05-13 13:31:39] Webhook received: Contact ID 35622 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+15198174288", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Renaud", "full_name": "Julie Renaud", "contact_id": "35622", "email": "jmhutchr@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 124 [2026-05-13 13:31:39] Webhook received: Contact ID 34135 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+19059739561", "retell_llm_dynamic_variables": { "first_name": "Le-ann", "last_name": "Patton", "full_name": "Le-ann Patton", "contact_id": "34135", "email": "leann.patton@gmail.com", "orgname": "Le-ann Patton", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail after greeting\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 125 [2026-05-13 13:31:39] Webhook received: Contact ID 34587 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+14168348318", "retell_llm_dynamic_variables": { "first_name": "Mike", "last_name": "McFarland", "full_name": "Mike McFarland", "contact_id": "34587", "email": "mikemcfarland2016@gmail.com", "orgname": "Mike McFarland Consulting", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 126 [2026-05-13 13:31:39] Webhook received: Contact ID 7071 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+14167231168", "retell_llm_dynamic_variables": { "first_name": "Chun", "last_name": "Ni Chen", "full_name": "Chun Ni Chen", "contact_id": "7071", "email": "lilychen1008@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact with Chun\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 127 [2026-05-13 13:31:39] Webhook received: Contact ID 29411 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+14168852801", "retell_llm_dynamic_variables": { "first_name": "Lesia", "last_name": "Harris", "full_name": "Lesia Harris", "contact_id": "29411", "email": "lesia_harris@sympatico.ca", "orgname": "Practical HR Management Inc", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 6 2026 vm\r\nMay 13 2026 vm\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 128 [2026-05-13 13:31:39] Webhook received: Contact ID 34139 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+15199150305", "retell_llm_dynamic_variables": { "first_name": "Vesna", "last_name": "Susa", "full_name": "Vesna Susa", "contact_id": "34139", "email": "vesna.susa@clevelandcliffs.com", "orgname": "Cleveland Cliffs Tooling and Stamping", "member_type": "AST", "bloc_notes_ac": "Survey completed She is not in payroll right now.\n2026 May 08 call reached voicemail, no contact with Vesna\n2026 May 08 reached voicemail, no message left\n2026 May 11 call reached voicemail, no human answered\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no message left, agent to call back later", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 129 [2026-05-13 13:31:39] Webhook received: Contact ID 34059 [2026-05-13 13:31:39] Payload: { "from_number": "+14375242727", "to_number": "+14168901387", "retell_llm_dynamic_variables": { "first_name": "Nonnette", "last_name": "Sarrosa", "full_name": "Nonnette Sarrosa", "contact_id": "34059", "email": "netsarrosa@gmail.com", "orgname": "DFP Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 reached voicemail, no human contact\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact with Nonnette Sarrosa\n2026 May 13 call reached voicemail, no contact made.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:39] Added to queue. Total in queue: 130 [2026-05-13 13:31:40] Webhook received: Contact ID 18228 [2026-05-13 13:31:40] Payload: { "from_number": "+14375242727", "to_number": "+14166042672", "retell_llm_dynamic_variables": { "first_name": "Yuliya", "last_name": "Pavlovska", "full_name": "Yuliya Pavlovska", "contact_id": "18228", "email": "ypavlovsky@teksavvy.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 No answer or someone hanging up\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:40] Added to queue. Total in queue: 131 [2026-05-13 13:31:40] Webhook received: Contact ID 34785 [2026-05-13 13:31:40] Payload: { "from_number": "+14375242727", "to_number": "+16044145195", "retell_llm_dynamic_variables": { "first_name": "Aaron", "last_name": "Reid", "full_name": "Aaron Reid", "contact_id": "34785", "email": "aaron@bankingonit.ca", "orgname": "Banking On It Bookkeeping", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nSept 4 2025 vm\n2026 May 08 call reached voicemail of Erin Reed, no contact with Aaron.\n2026 May 08 call reached voicemail, no contact with Aaron\n2026 May 11 call reached voicemail of Erin Reed\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 reached voicemail of Erin Reed, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:40] Added to queue. Total in queue: 132 [2026-05-13 13:31:40] Webhook received: Contact ID 35813 [2026-05-13 13:31:40] Payload: { "from_number": "+14375242727", "to_number": "+19058574651", "retell_llm_dynamic_variables": { "first_name": "Haideh", "last_name": "Abdollahian", "full_name": "Haideh Abdollahian", "contact_id": "35813", "email": "haideh_a@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, no message left\n2026 May 08 call reached voicemail not set up\n2026 May 11 voicemail reached, no message left\n2026 May 11 call reached voicemail not set up\n2026 May 13 call reached voicemail not set up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:40] Added to queue. Total in queue: 133 [2026-05-13 13:31:40] Webhook received: Contact ID 37409 [2026-05-13 13:31:40] Payload: { "from_number": "+14375242727", "to_number": "+17802639502", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Evans", "full_name": "Jacqueline Evans", "contact_id": "37409", "email": "jemmett@hotmail.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 Survey completed She is no longer in payroll.She is a paramedic now.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call ended after initial greeting and identity confirmation attempt.\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:40] Added to queue. Total in queue: 134 [2026-05-13 13:31:40] Webhook received: Contact ID 11250 [2026-05-13 13:31:40] Payload: { "from_number": "+14375242727", "to_number": "+14162489060", "retell_llm_dynamic_variables": { "first_name": "Alanna", "last_name": "Proulx", "full_name": "Alanna Proulx", "contact_id": "11250", "email": "alannaproulx@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail at Mark in Aladdin\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:40] Added to queue. Total in queue: 135 [2026-05-13 13:31:41] Webhook received: Contact ID 9708 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19053805176", "retell_llm_dynamic_variables": { "first_name": "Brianne", "last_name": "Bradley", "full_name": "Brianne Bradley", "contact_id": "9708", "email": "briannebradley1@outlook.com", "orgname": "Beatties Stationery Ltd.", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 Completed - She wants to renew - please send her the application form for Associate\r\nJune 20 2025 vm June 25 2025 vm\r\nJuly 3 2025 vm Aug 27 2025 vm\r\nSept 4 2025 asked to resend docs\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Webhook received: Contact ID 12077 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19056649675", "retell_llm_dynamic_variables": { "first_name": "Margrette", "last_name": "Gillott", "full_name": "Margrette Gillott", "contact_id": "12077", "email": "mgillott@comtekadvanced.com", "orgname": "Comtek Advanced Structures", "member_type": "AST", "bloc_notes_ac": "may 23 2-25 vm Sept 5 2025 vm\n2026 May 08 reached voicemail at extension 226, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 136 [2026-05-13 13:31:41] Webhook received: Contact ID 34509 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+12042958701", "retell_llm_dynamic_variables": { "first_name": "Choice", "last_name": "Idonije", "full_name": "Choice Idonije", "contact_id": "34509", "email": "choice@estheraccounting.ca", "orgname": "Esther Accounting & Taxation", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 voicemail reached, no live contact\n2026 May 11 voicemail reached, no human contact\n2026 May 13 voicemail reached, message from Joyce of Esther Accounting and Taxation", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 137 [2026-05-13 13:31:41] Added to queue. Total in queue: 138 [2026-05-13 13:31:41] Webhook received: Contact ID 34436 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14169030782", "retell_llm_dynamic_variables": { "first_name": "Kristi", "last_name": "Kennington", "full_name": "Kristi Kennington", "contact_id": "34436", "email": "kennington.kristi@gmail.com", "orgname": "LoyaltyOne", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026-05-08 Dial no answer, phone: +16475305464\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16475305464\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +16475305464", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 139 [2026-05-13 13:31:41] Webhook received: Contact ID 34628 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+16043010074", "retell_llm_dynamic_variables": { "first_name": "Evangeline", "last_name": "Martinez", "full_name": "Evangeline Martinez", "contact_id": "34628", "email": "vanzmhhs2018@gmail.com", "orgname": "EBMTAX", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached call control system, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16043010074\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 140 [2026-05-13 13:31:41] Webhook received: Contact ID 8489 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14166248431", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Liu", "full_name": "Jennifer Liu", "contact_id": "8489", "email": "jenniferliu49@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026-05-08 dial busy, phone: +14166248431\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 141 [2026-05-13 13:31:41] Webhook received: Contact ID 42372 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19194806016", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Rhodes", "full_name": "Michelle Rhodes", "contact_id": "42372", "email": "michelle.rhodes@us.abb.com", "orgname": "Hitachi-Powergrids", "member_type": "AST", "bloc_notes_ac": "Sept 4 2025 vm Sept 24 2025 vm\r\nnumber disconnected\n2026-05-08 Dial no answer, phone: +19198078299\n2026 May 08 reached voicemail, no contact available\n2026-05-11 Dial no answer, phone: +19198078299\n2026 May 11 call reached voicemail, no contact with Michelle\n2026-05-13 Dial no answer, phone: +19198078299", "number_of_passed_courses": "0", "extension": "", "province": "NC", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 142 [2026-05-13 13:31:41] Webhook received: Contact ID 5949 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14168820997", "retell_llm_dynamic_variables": { "first_name": "Vivien", "last_name": "Woo", "full_name": "Vivien Woo", "contact_id": "5949", "email": "bientete325@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 143 [2026-05-13 13:31:41] Webhook received: Contact ID 33873 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19058483929", "retell_llm_dynamic_variables": { "first_name": "Angela", "last_name": "Canola", "full_name": "Angela Canola", "contact_id": "33873", "email": "angelacanola2000@yahoo.ca", "orgname": "Strone", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Number not in service\n2026-05-08 Dial no answer, phone: +19058295707\n2026-05-08 Dial no answer, phone: +19058483929\n2026-05-11 Dial no answer, phone: +19058295707\n2026-05-11 Dial no answer, phone: +19058483929\n2026-05-13 Dial no answer, phone: +19058295707", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 144 [2026-05-13 13:31:41] Webhook received: Contact ID 34127 [2026-05-13 13:31:41] Webhook received: Contact ID 34784 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14168572018", "retell_llm_dynamic_variables": { "first_name": "Yolanda", "last_name": "Wong", "full_name": "Yolanda Wong", "contact_id": "34127", "email": "yolandawongt@gmail.com", "orgname": "Bird Mechanical Ltd.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail of Yolanda Wong\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Yolanda Wong\n2026 May 11 voicemail reached, no conversation\n2026 May 13 call reached voicemail of Yolanda Wong, CFO of Bird Infrastructure Limited", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+17325668962", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Gauthier-Reidy", "full_name": "Denise Gauthier-Reidy", "contact_id": "34784", "email": "tiggerdg@msn.com", "orgname": "BASF", "member_type": "AST", "bloc_notes_ac": "June 11 2025 no answer\r\nSept 3 2025 no answer\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +19732455737", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 145 [2026-05-13 13:31:41] Added to queue. Total in queue: 146 [2026-05-13 13:31:41] Webhook received: Contact ID 34513 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+15172813166", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Caudill", "full_name": "Melissa Caudill", "contact_id": "34513", "email": "melissa.caudill@dart.biz", "orgname": "Dart Container Corp.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 voicemail reached, no conversation with contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached at payroll department of Dart container", "number_of_passed_courses": "0", "extension": "", "province": "MI", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 147 [2026-05-13 13:31:41] Webhook received: Contact ID 23292 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+19058772374", "retell_llm_dynamic_variables": { "first_name": "Chantal", "last_name": "Levy", "full_name": "Chantal Levy", "contact_id": "23292", "email": "chantal.mair@invismi.ca", "orgname": "Invis Inc.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +19058772374\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +19058772374\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 148 [2026-05-13 13:31:41] Webhook received: Contact ID 8452 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+16472277450", "retell_llm_dynamic_variables": { "first_name": "Raeann", "last_name": "Robertson, Acma (Uk)", "full_name": "Raeann Robertson, Acma (Uk)", "contact_id": "8452", "email": "rrobertson@argylepr.com", "orgname": "ACI Argyle Communications Inc.", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact with Raeann\n2026 May 08 reached voicemail, no direct contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact with Raeann\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 149 [2026-05-13 13:31:41] Webhook received: Contact ID 29698 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+17053055284", "retell_llm_dynamic_variables": { "first_name": "Meredith", "last_name": "McAfee", "full_name": "Meredith McAfee", "contact_id": "29698", "email": "meredith.ann.mcafee@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, message left\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 150 [2026-05-13 13:31:41] Webhook received: Contact ID 17805 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14169178349", "retell_llm_dynamic_variables": { "first_name": "Tsega", "last_name": "Kelati", "full_name": "Tsega Kelati", "contact_id": "17805", "email": "tsegakelati@gmail.com", "orgname": "TK Tax and Accounting Solution", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, mailbox full\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact with Tsega", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 151 [2026-05-13 13:31:41] Webhook received: Contact ID 34360 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+14074898723", "retell_llm_dynamic_variables": { "first_name": "Jeff", "last_name": "Couturier", "full_name": "Jeff Couturier", "contact_id": "34360", "email": "spartan32765@hotmail.com", "orgname": "Sazerac", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm Amanda\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact with Amanda Fraser", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 152 [2026-05-13 13:31:41] Webhook received: Contact ID 8743 [2026-05-13 13:31:41] Payload: { "from_number": "+14375242727", "to_number": "+15198938454", "retell_llm_dynamic_variables": { "first_name": "Gina", "last_name": "Runstedler", "full_name": "Gina Runstedler", "contact_id": "8743", "email": "gina.runstedler@cascorp.com", "orgname": "Cascade Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact answered\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:41] Added to queue. Total in queue: 153 [2026-05-13 13:31:42] Webhook received: Contact ID 34485 [2026-05-13 13:31:42] Payload: { "from_number": "+14375242727", "to_number": "+19054322959", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Harnum", "full_name": "Andrew Harnum", "contact_id": "34485", "email": "aharnum@icloud.com", "orgname": "The Great Canadian Meat Company", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached at Great Canadian Meat Company, message left for Andrew\n2026 May 11 call reached voicemail\n2026 May 13 voicemail reached, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:42] Added to queue. Total in queue: 154 [2026-05-13 13:31:44] Webhook received: Contact ID 34960 [2026-05-13 13:31:44] Payload: { "from_number": "+14375242727", "to_number": "+14372997222", "retell_llm_dynamic_variables": { "first_name": "Satpal", "last_name": "Singh", "full_name": "Satpal Singh", "contact_id": "34960", "email": "satpalsrathour@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Sept 4 2025 Survey completed He said he may enroll again if his job needs membership in NPI but for now it is not needed.\n2026 May 08 reached voicemail, left message\n2026 May 08 voicemail reached, no human contact\n2026 May 11 voicemail reached, no contact with Satpal\n2026 May 11 call reached voicemail, no contact with Satpal\n2026 May 13 reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:44] Added to queue. Total in queue: 155 [2026-05-13 13:31:48] Webhook received: Contact ID 29938 [2026-05-13 13:31:48] Payload: { "from_number": "+14375242727", "to_number": "+12269295580", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Walsh", "full_name": "Tammy Walsh", "contact_id": "29938", "email": "tmy.walsh@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "JUne 25 2025 not interested in any more info\n2026-05-08 Dial no answer, phone: +12269295580\n2026-05-08 Dial no answer, phone: +12269295580\n2026-05-11 Dial no answer, phone: +12269295580\n2026-05-11 Dial no answer, phone: +12269295580\n2026-05-13 Dial no answer, phone: +12269295580", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:48] Added to queue. Total in queue: 156 [2026-05-13 13:31:49] Webhook received: Contact ID 33849 [2026-05-13 13:31:49] Payload: { "from_number": "+14375242727", "to_number": "+13526383757", "retell_llm_dynamic_variables": { "first_name": "Carlos", "last_name": "Lopez", "full_name": "Carlos Lopez", "contact_id": "33849", "email": "777clopez@gmail.com", "orgname": "Lee Hecht Harrison LLC", "member_type": "AST", "bloc_notes_ac": "02 June 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14076182217\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +14076182217\n2026 May 11 call reached voicemail, no contact with Carlos\n2026-05-13 invalid phone destination, phone: +14076182217", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:49] Added to queue. Total in queue: 157 [2026-05-13 13:31:49] Webhook received: Contact ID 34731 [2026-05-13 13:31:49] Payload: { "from_number": "+14375242727", "to_number": "+19056011053", "retell_llm_dynamic_variables": { "first_name": "Trish", "last_name": "Moody", "full_name": "Trish Moody", "contact_id": "34731", "email": "tmoody@gdg.agency", "orgname": "Glenn Davis Group Inc.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no conversation\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:31:49] Added to queue. Total in queue: 158 [2026-05-13 13:36:40] Webhook received: Contact ID 34048 [2026-05-13 13:36:40] Webhook received: Contact ID 34373 [2026-05-13 13:36:40] Payload: { "from_number": "+14375242727", "to_number": "+14036909013", "retell_llm_dynamic_variables": { "first_name": "Corey", "last_name": "Baker", "full_name": "Corey Baker", "contact_id": "34048", "email": "corey@moneymentors.ca", "orgname": "Money Mentors", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 Number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 contact Corey not available, call ended quickly\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:40] Payload: { "from_number": "+14375242727", "to_number": "+19054279639", "retell_llm_dynamic_variables": { "first_name": "Sharon", "last_name": "Goff-McCue", "full_name": "Sharon Goff-McCue", "contact_id": "34373", "email": "sgoffmccue@createto.ca", "orgname": "CreateTO", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail for Sharon Goffman\n2026-05-08 Dial no answer, phone: +19054279639\n2026 May 11 call reached voicemail for Sharon Goffman\n2026-05-11 Dial no answer, phone: +19054279639\n2026 May 13 call reached voicemail for Karen Goff McHugh", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:40] Added to queue. Total in queue: 103 [2026-05-13 13:36:40] Added to queue. Total in queue: 104 [2026-05-13 13:36:40] Webhook received: Contact ID 8365 [2026-05-13 13:36:40] Payload: { "from_number": "+14375242727", "to_number": "+12506821529", "retell_llm_dynamic_variables": { "first_name": "Peggy", "last_name": "Myhre", "full_name": "Peggy Myhre", "contact_id": "8365", "email": "dulce_peg@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, detailed message left\n2026 May 08 call initiated but no conversation beyond greeting.\n2026 May 11 voicemail reached, no contact with Peggy\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:40] Added to queue. Total in queue: 105 [2026-05-13 13:36:40] Webhook received: Contact ID 9324 [2026-05-13 13:36:40] Payload: { "from_number": "+14375242727", "to_number": "+14032266275", "retell_llm_dynamic_variables": { "first_name": "Kristen", "last_name": "Rosvold", "full_name": "Kristen Rosvold", "contact_id": "9324", "email": "kris.rosvold@epicgroup.ca", "orgname": "Epic", "member_type": "AST", "bloc_notes_ac": "May 16 2025 vm\r\nJuly 17 2025 Kris does not work from the office and receptionist said she could not connect to her\n2026 May 08 call reached customer service, could not speak to Kristen, arranged follow-up note\n2026 May 11 contact not reachable; Kristen not listed at the number.\n2026 May 13 call reached voicemail at Epic Roofing and Exteriors, no direct contact with Kristen Rosvold", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:40] Added to queue. Total in queue: 106 [2026-05-13 13:36:41] Webhook received: Contact ID 43337 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14165749162", "retell_llm_dynamic_variables": { "first_name": "Dolores", "last_name": "Orpilla", "full_name": "Dolores Orpilla", "contact_id": "43337", "email": "dol_orpilla@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 Wrong number\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 107 [2026-05-13 13:36:41] Webhook received: Contact ID 9981 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14166064444", "retell_llm_dynamic_variables": { "first_name": "Kiranjit", "last_name": "Boparai", "full_name": "Kiranjit Boparai", "contact_id": "9981", "email": "joti_kiran@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 v Apr 3 2025 vm APr 17 2025 vm\r\nmay 13 2025 vm Aug 12 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 108 [2026-05-13 13:36:41] Webhook received: Contact ID 42043 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+19057653546", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Tessaro", "full_name": "Lynn Tessaro", "contact_id": "42043", "email": "ltessaro@hnreach.on.ca", "orgname": "Haldimand-Norfolk R.E.A.C.H.", "member_type": "AST", "bloc_notes_ac": "Dec 10 2025 email corrected ( no renewal)\n2026 May 08 call reached voicemail\n2026 May 08 reached voicemail, no conversation with Lynn\n2026 May 11 call reached voicemail at Haldman Norfolk REIT\n2026 May 11 call reached voicemail, no contact with Lynn\n2026 May 13 voicemail reached, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 109 [2026-05-13 13:36:41] Webhook received: Contact ID 34760 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+19052400796", "retell_llm_dynamic_variables": { "first_name": "Gabriele", "last_name": "Stafford", "full_name": "Gabriele Stafford", "contact_id": "34760", "email": "gstafford@hubbell.ca", "orgname": "Hubbell Canada", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026-05-08 dial busy, phone: +19058376010\n2026 May 08 call reached voicemail or unintended recipient - no conversation\n2026-05-11 dial busy, phone: +19058376010\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 dial busy, phone: +19058376010", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 110 [2026-05-13 13:36:41] Webhook received: Contact ID 34124 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14169516420", "retell_llm_dynamic_variables": { "first_name": "Hong", "last_name": "Wang", "full_name": "Hong Wang", "contact_id": "34124", "email": "wmckwang@yahoo.com", "orgname": "Ontario Family Group Homes", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact with Ben\n2026 May 11 call reached voicemail for head office\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 111 [2026-05-13 13:36:41] Webhook received: Contact ID 34240 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+16784803897", "retell_llm_dynamic_variables": { "first_name": "Janis", "last_name": "Macon", "full_name": "Janis Macon", "contact_id": "34240", "email": "janis.macon@americold.com", "orgname": "Americold, LLC", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 Dial no answer, phone: +14704712941\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +14704712941\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "GA", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 112 [2026-05-13 13:36:41] Webhook received: Contact ID 34612 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+17045163680", "retell_llm_dynamic_variables": { "first_name": "Melissa", "last_name": "Tutton", "full_name": "Melissa Tutton", "contact_id": "34612", "email": "meltutton70@gmail.com", "orgname": "Dollar Tree", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "VA", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 113 [2026-05-13 13:36:41] Webhook received: Contact ID 8301 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+14162851083", "retell_llm_dynamic_variables": { "first_name": "Dan", "last_name": "Yu, Cpa, Cga", "full_name": "Dan Yu, Cpa, Cga", "contact_id": "8301", "email": "danielle.yu26@gmail.com", "orgname": "Consulting", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 voicemail reached, no message left\n2026 May 08 call reached voicemail not set up\n2026 May 11 call reached voicemail not set up\n2026 May 11 call reached voicemail not set up\n2026 May 13 call reached voicemail not set up", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 114 [2026-05-13 13:36:41] Webhook received: Contact ID 43352 [2026-05-13 13:36:41] Payload: { "from_number": "+14375242727", "to_number": "+17809835192", "retell_llm_dynamic_variables": { "first_name": "Wendy", "last_name": "Ross", "full_name": "Wendy Ross", "contact_id": "43352", "email": "wr11447@shaw.ca", "orgname": "SKILLS Society", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 vm\n2026 May 08 call reached Skills Society automated system; Wendy Ross not found; left voicemail; will call back later.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call to Skills Society to reach Wendy Ross; not found in directory, call ended.\n2026 May 13 call reached voicemail at Skills Society; no contact with Wendy Ross.", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:41] Added to queue. Total in queue: 115 [2026-05-13 13:36:42] Webhook received: Contact ID 33986 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+17054718114", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Fournier", "full_name": "Kayla Fournier", "contact_id": "33986", "email": "kayla.fournier@healthunit.ca", "orgname": "North Bay Parry Sound District Health Unit", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 voicemail reached, no human contact\n2026 May 08 call reached voicemail, no direct contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 reached voicemail at North Bay Perry Sound District Health Unit", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 116 [2026-05-13 13:36:42] Webhook received: Contact ID 9071 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14164672611", "retell_llm_dynamic_variables": { "first_name": "Tresha", "last_name": "Bridgemohan", "full_name": "Tresha Bridgemohan", "contact_id": "9071", "email": "tbridgemohan@tremcoinc.com", "orgname": "Tremco Canada Division RPM", "member_type": "AST", "bloc_notes_ac": "May 14 2025 line busy\r\nJuly 17 2025 vm\r\nLN Oct 1 2025 line busy", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 117 [2026-05-13 13:36:42] Webhook received: Contact ID 34686 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+16138331317", "retell_llm_dynamic_variables": { "first_name": "Andr\u00e9e", "last_name": "Lafrance", "full_name": "Andr\u00e9e Lafrance", "contact_id": "34686", "email": "alafrance@marks-clerk.ca", "orgname": "Marks & Clerk", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 18 September 2025 Can be reached only by e-mail\n2026 May 08 reached voicemail, no human answered\n2026 May 08 contact not available, call ended without reaching Andr\u00e9e\n2026 May 11 Reached voicemail, no human answered\n2026 May 11 call reached voicemail not initialized\n2026 May 13 reached voicemail, no human answered", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Webhook received: Contact ID 34741 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+16478963385", "retell_llm_dynamic_variables": { "first_name": "Jeniffer", "last_name": "Pottinger", "full_name": "Jeniffer Pottinger", "contact_id": "34741", "email": "jeniffer@griffithspottinger.com", "orgname": "Griffiths Pottinger", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 voicemail reached, no direct contact\n2026 May 08 reached voicemail, no human contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 118 [2026-05-13 13:36:42] Added to queue. Total in queue: 119 [2026-05-13 13:36:42] Webhook received: Contact ID 34190 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14436246292", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Morris", "full_name": "Stephanie Morris", "contact_id": "34190", "email": "stephanie.morris@topbuild.com", "orgname": "TopBuild", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Stephanie Morris\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 120 [2026-05-13 13:36:42] Webhook received: Contact ID 9775 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+19056418392", "retell_llm_dynamic_variables": { "first_name": "Barb", "last_name": "Walicki", "full_name": "Barb Walicki", "contact_id": "9775", "email": "barbwalicki@gmail.com", "orgname": "Niagara Parks Commission", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 reached voicemail, Barb Walicki not available", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Webhook received: Contact ID 34333 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14168390228", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Bertulli", "full_name": "Amy Bertulli", "contact_id": "34333", "email": "amy.bertulli@hotmail.com", "orgname": "Magna International", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 voicemail reached, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human interaction\n2026 May 11 reached voicemail\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 121 [2026-05-13 13:36:42] Webhook received: Contact ID 7990 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14168460179", "retell_llm_dynamic_variables": { "first_name": "Yasaman", "last_name": "Mehrani", "full_name": "Yasaman Mehrani", "contact_id": "7990", "email": "yasi.mehr@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 not interested\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 122 [2026-05-13 13:36:42] Added to queue. Total in queue: 123 [2026-05-13 13:36:42] Webhook received: Contact ID 35872 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+19053798098", "retell_llm_dynamic_variables": { "first_name": "Becky", "last_name": "Rivers", "full_name": "Becky Rivers", "contact_id": "35872", "email": "rebecca.mary.rivers@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 Survey completed Send application email\r\nLN / 22 October 2025 VM\r\nLN / 31 October 2025 VM\r\nLN / 10 November 2025 VM\r\nLN / 14 November 2025 VM\r\nLN / 17 November 2025 Sent her the e-mail again for renewal\r\nLN / 16 December 2025 VM\r\nLN / 17 December 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 124 [2026-05-13 13:36:42] Webhook received: Contact ID 35789 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14162370848", "retell_llm_dynamic_variables": { "first_name": "Joelle", "last_name": "Ladouceur", "full_name": "Joelle Ladouceur", "contact_id": "35789", "email": "joelleladouceur@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 125 [2026-05-13 13:36:42] Webhook received: Contact ID 33886 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+12263763872", "retell_llm_dynamic_variables": { "first_name": "Alma", "last_name": "Maldonado", "full_name": "Alma Maldonado", "contact_id": "33886", "email": "almamaldo2318@hotmail.com", "orgname": "Emerald Workforce Services Inc.", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 126 [2026-05-13 13:36:42] Webhook received: Contact ID 35777 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+19054048792", "retell_llm_dynamic_variables": { "first_name": "Chantal", "last_name": "Blanchette", "full_name": "Chantal Blanchette", "contact_id": "35777", "email": "sylvieinoshawa@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, message left\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, message left\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 127 [2026-05-13 13:36:42] Webhook received: Contact ID 7836 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+16478024838", "retell_llm_dynamic_variables": { "first_name": "Gifta", "last_name": "Toutouyoutte", "full_name": "Gifta Toutouyoutte", "contact_id": "7836", "email": "tgifta@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 128 [2026-05-13 13:36:42] Webhook received: Contact ID 34479 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+16474561091", "retell_llm_dynamic_variables": { "first_name": "Arun", "last_name": "Tomar", "full_name": "Arun Tomar", "contact_id": "34479", "email": "arun.tomar@gmail.com", "orgname": "Emergent Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached a gatekeeper, no conversation with Arun\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 129 [2026-05-13 13:36:42] Webhook received: Contact ID 11298 [2026-05-13 13:36:42] Payload: { "from_number": "+14375242727", "to_number": "+18608611048", "retell_llm_dynamic_variables": { "first_name": "Gail", "last_name": "Perrelli", "full_name": "Gail Perrelli", "contact_id": "11298", "email": "gperrelli@sbcglobal.net", "orgname": "Sennheiser Electric Corp.", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n10 September 2025 VM\r\nLN / 11 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CT", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:42] Added to queue. Total in queue: 130 [2026-05-13 13:36:43] Webhook received: Contact ID 34349 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+16043486086", "retell_llm_dynamic_variables": { "first_name": "Hui", "last_name": "Ning", "full_name": "Hui Ning", "contact_id": "34349", "email": "hny1997@hotmail.com", "orgname": "Charge Solar", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached John, not Hui; call ended without renewal discussion.\n2026 May 11 call reached voicemail at Charge Solar\n2026 May 11 call reached voicemail for David Huang\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Webhook received: Contact ID 6444 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+12267851800", "retell_llm_dynamic_variables": { "first_name": "Gayle", "last_name": "Horchover", "full_name": "Gayle Horchover", "contact_id": "6444", "email": "g.horch@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 131 [2026-05-13 13:36:43] Added to queue. Total in queue: 132 [2026-05-13 13:36:43] Webhook received: Contact ID 34027 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+19053193245", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Janczulewicz", "full_name": "Barbara Janczulewicz", "contact_id": "34027", "email": "bgrzedzinski@cogeco.ca", "orgname": "Business Education College", "member_type": "AST", "bloc_notes_ac": "June 4 2025 number not in service\n2026-05-08 Dial no answer, phone: +19053193245\n2026-05-08 Dial no answer, phone: +19053193245\n2026-05-11 Dial no answer, phone: +19053193245\n2026-05-11 Dial no answer, phone: +19053193245\n2026-05-13 Dial no answer, phone: +19053193245", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 133 [2026-05-13 13:36:43] Webhook received: Contact ID 10272 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+16135918188", "retell_llm_dynamic_variables": { "first_name": "Pascal", "last_name": "Thaka", "full_name": "Pascal Thaka", "contact_id": "10272", "email": "shakathak@hotmail.com", "orgname": "Canadian Federation for the Humanities and Social Sciences", "member_type": "AST", "bloc_notes_ac": "may 22 2025 vm AUg 13 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no human contact established\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no human answered\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 voicemail reached, no contact with Helene Lucier", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 134 [2026-05-13 13:36:43] Webhook received: Contact ID 9800 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+14167267743", "retell_llm_dynamic_variables": { "first_name": "Tendai", "last_name": "Mathabire, CPA, CMA", "full_name": "Tendai Mathabire, CPA, CMA", "contact_id": "9800", "email": "mtendai.tm@gmail.com", "orgname": "Three Valleys Bookkeeping Services", "member_type": "AST", "bloc_notes_ac": "May 21 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 135 [2026-05-13 13:36:43] Webhook received: Contact ID 37464 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+15195040034", "retell_llm_dynamic_variables": { "first_name": "Khanthaly", "last_name": "Phonechaleun", "full_name": "Khanthaly Phonechaleun", "contact_id": "37464", "email": "kphonechaleun1@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Survey completed She is not in payroll anymore because of financial factors and also said there was a lack of support from NPI for people new to payroll,\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Webhook received: Contact ID 36950 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+12899817342", "retell_llm_dynamic_variables": { "first_name": "Pinky", "last_name": "Desai", "full_name": "Pinky Desai", "contact_id": "36950", "email": "desaipinky20@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 she just want to renew\r\n21 October 2025 Sent her the e-mail again for renewal\r\nLN / 31 October 2025 VM\r\nLN / 14 November 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 136 [2026-05-13 13:36:43] Added to queue. Total in queue: 137 [2026-05-13 13:36:43] Webhook received: Contact ID 34616 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+14165504530", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Scott", "full_name": "Jennifer Scott", "contact_id": "34616", "email": "jscott120@hotmail.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 138 [2026-05-13 13:36:43] Webhook received: Contact ID 31226 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+19055030256", "retell_llm_dynamic_variables": { "first_name": "Xin", "last_name": "Lu", "full_name": "Xin Lu", "contact_id": "31226", "email": "luxin1818@yahoo.com", "orgname": "TPS Promotions & Incentives", "member_type": "AST", "bloc_notes_ac": "July 11 2025 vm July 17 2025 vm\r\nJuly 23 2025 vm Aug 5 2025 vm\n2026 May 08 call went to voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no direct contact with Xin\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call went to voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 139 [2026-05-13 13:36:43] Webhook received: Contact ID 33865 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+16132948582", "retell_llm_dynamic_variables": { "first_name": "Magdalena", "last_name": "Anderchuk", "full_name": "Magdalena Anderchuk", "contact_id": "33865", "email": "anderchuk.m@gmail.com", "orgname": "Regional Group", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm Sept 5 2025 vm\n2026-05-08 invalid phone destination, phone: +16132303100\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +16132303100\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +16132303100", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 140 [2026-05-13 13:36:43] Webhook received: Contact ID 34744 [2026-05-13 13:36:43] Payload: { "from_number": "+14375242727", "to_number": "+15195032178", "retell_llm_dynamic_variables": { "first_name": "Gwendolyn", "last_name": "Lutes", "full_name": "Gwendolyn Lutes", "contact_id": "34744", "email": "gwen@bradfieldservices.com", "orgname": "Bradfield Services", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 voicemail reached for Gwen Lutz\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Gwen Lutz\n2026 May 13 call reached voicemail for Gwen Lutz", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:36:43] Added to queue. Total in queue: 141 [2026-05-13 13:41:42] Webhook received: Contact ID 14242 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+12265682768", "retell_llm_dynamic_variables": { "first_name": "Thi", "last_name": "Le", "full_name": "Thi Le", "contact_id": "14242", "email": "thile2120@gmail.com", "orgname": "CBO", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026-05-08 Dial no answer, phone: +12265682768\n2026-05-08 Dial no answer, phone: +12265682768\n2026-05-11 Dial no answer, phone: +12265682768\n2026-05-11 Dial no answer, phone: +12265682768", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 82 [2026-05-13 13:41:42] Webhook received: Contact ID 9891 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+17052610361", "retell_llm_dynamic_variables": { "first_name": "Teri", "last_name": "Belleau", "full_name": "Teri Belleau", "contact_id": "9891", "email": "teri.belleau@global.komatsu", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Apr 30 2025 interview completed\n2026-05-08 Dial no answer, phone: +17058481423\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +17058481423\n2026 May 11 reached voicemail of Terry Bello\n2026-05-13 Dial no answer, phone: +17058481423", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 83 [2026-05-13 13:41:42] Webhook received: Contact ID 33885 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+14164350065", "retell_llm_dynamic_variables": { "first_name": "Fernando", "last_name": "Almeida", "full_name": "Fernando Almeida", "contact_id": "33885", "email": "f.a.taxservices@outlook.com", "orgname": "F.A. Tax Services", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 84 [2026-05-13 13:41:42] Webhook received: Contact ID 34615 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+14084317081", "retell_llm_dynamic_variables": { "first_name": "Cecelia", "last_name": "Monoarfa-Taime", "full_name": "Cecelia Monoarfa-Taime", "contact_id": "34615", "email": "cmtaime@gmail.com", "orgname": "Taime Consulting", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call reached gatekeeper, no direct contact with Cecelia\n2026 May 11 call reached voicemail, no contact with Cecelia\n2026 May 11 call reached voicemail, no contact with Cecelia\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 85 [2026-05-13 13:41:42] Webhook received: Contact ID 34359 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+16472739270", "retell_llm_dynamic_variables": { "first_name": "Anne", "last_name": "Veloso", "full_name": "Anne Veloso", "contact_id": "34359", "email": "veloso.hr@gmail.com", "orgname": "CMLS Financial Ltd.", "member_type": "AST", "bloc_notes_ac": "June 5 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail for Ashley Brown\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 13 call reached voicemail for Ashley Brown, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 86 [2026-05-13 13:41:42] Webhook received: Contact ID 6731 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+16049975195", "retell_llm_dynamic_variables": { "first_name": "Kari", "last_name": "Peterson", "full_name": "Kari Peterson", "contact_id": "6731", "email": "kari.peterson@twu.ca", "orgname": "Trinity Western University", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 14 2025 She said she is thinking of becoming a member again and will probably go online to website.\n2026 May 08 contact was busy and declined to continue the call.\n2026 May 11 voicemail reached, no conversation\n2026 May 11 voicemail reached at 6049975195\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 87 [2026-05-13 13:41:42] Webhook received: Contact ID 6029 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19055418677", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Darlene Bronowicki", "full_name": "Donna Darlene Bronowicki", "contact_id": "6029", "email": "dbronowicki@hotmail.com", "orgname": "Cole Carriers Corp.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 voicemail reached for Darlene Branowicke, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Darlene Branowicke, no live contact\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 voicemail reached for Darlene Branowicke, no live contact", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 88 [2026-05-13 13:41:42] Webhook received: Contact ID 31322 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19054477148", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Whittemore", "full_name": "Jane Whittemore", "contact_id": "31322", "email": "whittemorejane@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 8 2026 vm\r\nMay 13 2026 vm\n2026 May 13 reached voicemail of Jane Woodie Moore", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 89 [2026-05-13 13:41:42] Webhook received: Contact ID 9938 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+19055499654", "retell_llm_dynamic_variables": { "first_name": "Suzanne", "last_name": "Arbour", "full_name": "Suzanne Arbour", "contact_id": "9938", "email": "sarbour@gsch.ca", "orgname": "Good Shepherd Non-Profit Homes Inc.", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Aug 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail - no direct contact\n2026 May 11 call reached voicemail of Suzanne Arber\n2026 May 11 voicemail reached, message from Suzanne that she missed the call\n2026 May 13 voicemail reached for Suzanne Arber and Heidi Billiard, message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 90 [2026-05-13 13:41:42] Webhook received: Contact ID 31182 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+17802634742", "retell_llm_dynamic_variables": { "first_name": "Hali", "last_name": "Hennig", "full_name": "Hali Hennig", "contact_id": "31182", "email": "hali@myshaksales.com", "orgname": "Myshak Sales & Rentals Ltd.", "member_type": "AST", "bloc_notes_ac": "May 13 2026 completed with renewal ( she is wwilling to renew but she is still waiting for the approval on that)\n2026-05-13 Dial no answer, phone: +17809482418", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 91 [2026-05-13 13:41:42] Webhook received: Contact ID 11377 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+14372286717", "retell_llm_dynamic_variables": { "first_name": "Nupur", "last_name": "Gupta", "full_name": "Nupur Gupta", "contact_id": "11377", "email": "nupur.careers@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call went to voicemail, no contact made.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 92 [2026-05-13 13:41:42] Webhook received: Contact ID 8421 [2026-05-13 13:41:42] Payload: { "from_number": "+14375242727", "to_number": "+16477002445", "retell_llm_dynamic_variables": { "first_name": "Farnaz", "last_name": "Mirshahi", "full_name": "Farnaz Mirshahi", "contact_id": "8421", "email": "fff.mirshahyyy@gmail.com", "orgname": "Christie Garden Senior Housing", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n09 September 2025 VM\r\nLNC / 11 December 2025 VM\n2026 May 08 call reached voicemail of Anna, intended for Farnaz\n2026 May 08 call went to voicemail, no contact made\n2026 May 11 reached voicemail at Meadows of Aurora\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail of Anna, intended for Farnaz", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:42] Added to queue. Total in queue: 93 [2026-05-13 13:41:43] Webhook received: Contact ID 10430 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+15148446911", "retell_llm_dynamic_variables": { "first_name": "Jena", "last_name": "Grees", "full_name": "Jena Grees", "contact_id": "10430", "email": "jgrees@peakgroup.com", "orgname": "Groupe Financier Peak", "member_type": "AST", "bloc_notes_ac": "May 22 2025 no answer\r\nAug 7 2025 vm\r\nLN Oct 7 2025 vm\n2026-05-08 Dial no answer, phone: +14383644332\n2026 May 08 call reached voicemail for Giovanni Blano\n2026-05-11 Dial no answer, phone: +14383644332\n2026 May 11 call reached voicemail for Giovanni Blano, no contact with Jena\n2026-05-13 Dial no answer, phone: +14383644332", "number_of_passed_courses": "0", "extension": "2229", "province": "QC", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 94 [2026-05-13 13:41:43] Webhook received: Contact ID 31170 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+14167404215", "retell_llm_dynamic_variables": { "first_name": "Khaloutie", "last_name": "Goberdhan", "full_name": "Khaloutie Goberdhan", "contact_id": "31170", "email": "doris_tambee@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 September 2025 VM\n2026 May 08 call reached voicemail at Gobindan residence\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 95 [2026-05-13 13:41:43] Webhook received: Contact ID 11333 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+17804292022", "retell_llm_dynamic_variables": { "first_name": "Lakmini", "last_name": "Abeysuriya", "full_name": "Lakmini Abeysuriya", "contact_id": "11333", "email": "lakminiabeysuriya@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 not in call 4pm Alberta time\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, contact not available\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 96 [2026-05-13 13:41:43] Webhook received: Contact ID 34559 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+16103861739", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Capaldi", "full_name": "Jody Capaldi", "contact_id": "34559", "email": "jody.capaldi@vwr.com", "orgname": "VWR International LLC", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached voicemail\n2026-05-08 dial busy, phone: +16103861739\n2026 May 11 call reached voicemail, no human interaction\n2026-05-11 dial busy, phone: +16103861739\n2026 May 13 call reached voicemail - no conversation", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 97 [2026-05-13 13:41:43] Webhook received: Contact ID 11358 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+16479264683", "retell_llm_dynamic_variables": { "first_name": "Huizhong", "last_name": "Gu", "full_name": "Huizhong Gu", "contact_id": "11358", "email": "mcml1422@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 Survey completed No Longer in payroll.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail not initialized by customer\n2026 May 11 call reached uninitialized voicemail service\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 98 [2026-05-13 13:41:43] Webhook received: Contact ID 29622 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+16473890824", "retell_llm_dynamic_variables": { "first_name": "Katherine", "last_name": "Tilsley", "full_name": "Katherine Tilsley", "contact_id": "29622", "email": "kate.tilsley@yahoo.ca", "orgname": "Softchoice", "member_type": "AST", "bloc_notes_ac": "may 28 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 99 [2026-05-13 13:41:43] Webhook received: Contact ID 34257 [2026-05-13 13:41:43] Payload: { "from_number": "+14375242727", "to_number": "+16472921725", "retell_llm_dynamic_variables": { "first_name": "Ania", "last_name": "Prelich", "full_name": "Ania Prelich", "contact_id": "34257", "email": "aniaprelich@hotmail.com", "orgname": "Nexonia Technology", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 Busy\n2026-05-08 Dial no answer, phone: +16474949032\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16474949032\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +16474949032", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:43] Added to queue. Total in queue: 100 [2026-05-13 13:41:44] Webhook received: Contact ID 33831 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+17052680961", "retell_llm_dynamic_variables": { "first_name": "Debra", "last_name": "Desjardins", "full_name": "Debra Desjardins", "contact_id": "33831", "email": "debbiedesjardins106@gmail.com", "orgname": "Airmaxx Plus", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 She doesn't work there anymore\n2026-05-08 Dial no answer, phone: +17052642264\n2026 May 08 call reached a gatekeeper, no message left\n2026-05-11 Dial no answer, phone: +17052642264\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +17052642264", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 101 [2026-05-13 13:41:44] Webhook received: Contact ID 33906 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+16479790929", "retell_llm_dynamic_variables": { "first_name": "Mengyi", "last_name": "Liu", "full_name": "Mengyi Liu", "contact_id": "33906", "email": "mengyiliu9@gmail.com", "orgname": "Maki Zushi", "member_type": "AST", "bloc_notes_ac": "03 June 2025 He was busy at University - he said couldn't talk - will try later\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 102 [2026-05-13 13:41:44] Webhook received: Contact ID 11269 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19056504647", "retell_llm_dynamic_variables": { "first_name": "Brenda", "last_name": "Leslie", "full_name": "Brenda Leslie", "contact_id": "11269", "email": "brenda@martechindustrial.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 103 [2026-05-13 13:41:44] Webhook received: Contact ID 33797 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+14169039644", "retell_llm_dynamic_variables": { "first_name": "Yolanda", "last_name": "Baldwin", "full_name": "Yolanda Baldwin", "contact_id": "33797", "email": "yolanda.baldwin@litera.com", "orgname": "Kira Systems Inc", "member_type": "AST", "bloc_notes_ac": "june 2 2025 vm\r\nnumber not in service\n2026-05-08 dial busy, phone: +14169006685\n2026 May 08 call reached voicemail, no contact made.\n2026-05-11 dial busy, phone: +14169006685\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 dial busy, phone: +14169006685", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 104 [2026-05-13 13:41:44] Webhook received: Contact ID 8948 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+16138087098", "retell_llm_dynamic_variables": { "first_name": "Tanya-Anne", "last_name": "Ouimet", "full_name": "Tanya-Anne Ouimet", "contact_id": "8948", "email": "tanya-anne.ouimet@nac-cna.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 13 2025 no answer\r\nJuly 16 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached uninitialized voicemail, no contact made.\n2026 May 08 voicemail reached, no contact with Tanya-Anne Ouimet\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached uninitialized voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 105 [2026-05-13 13:41:44] Webhook received: Contact ID 11330 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+17076164037", "retell_llm_dynamic_variables": { "first_name": "Kristine", "last_name": "Crow", "full_name": "Kristine Crow", "contact_id": "11330", "email": "kristine.crow@weidmann-group.com", "orgname": "Weidmann Electrical Technology", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 20 February 2025 VM\n 21 February 2025 VM\n 24 February 2025 VM\n 25 February 2025 VM\n 26 February 2025 VM\n 27 February 2025 VM\n 28 February 2025 VM\n2026 May 08 voicemail reached at Weidman Electrical Technology Incorporated\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human contact\n2026 May 11 call went to voicemail, message left\n2026 May 13 call reached voicemail, no contact with Kristine", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 106 [2026-05-13 13:41:44] Webhook received: Contact ID 6208 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+14165794077", "retell_llm_dynamic_variables": { "first_name": "Diann", "last_name": "Muise-Gray", "full_name": "Diann Muise-Gray", "contact_id": "6208", "email": "diannmuisegray@hotmail.com", "orgname": "Ice River Springs", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 reached voicemail for Libya Lima, message left\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail for Diane Moose Gray, message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 107 [2026-05-13 13:41:44] Webhook received: Contact ID 34416 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19059317187", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Vos", "full_name": "Richard Vos", "contact_id": "34416", "email": "vos.richard88@gmail.com", "orgname": "Synaptive Medical", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 108 [2026-05-13 13:41:44] Webhook received: Contact ID 34683 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19058939306", "retell_llm_dynamic_variables": { "first_name": "Gail", "last_name": "Hoy", "full_name": "Gail Hoy", "contact_id": "34683", "email": "gail.leehoy@geodis.com", "orgname": "GEODIS SCO Canada Inc.", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 voicemail reached for Rita Casavan\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Webhook received: Contact ID 11576 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19082023752", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Doherty", "full_name": "Denise Doherty", "contact_id": "11576", "email": "denise.doherty@convatec.com", "orgname": "ConvaTec", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NJ", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 109 [2026-05-13 13:41:44] Added to queue. Total in queue: 110 [2026-05-13 13:41:44] Webhook received: Contact ID 9918 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+15198278023", "retell_llm_dynamic_variables": { "first_name": "Terry", "last_name": "Silvestro", "full_name": "Terry Silvestro", "contact_id": "9918", "email": "terrysilvestro@gmail.com", "orgname": "Dexterra", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm Mar 26 2025 vm\r\nMar 31 2025 vm Apr 3 2025 vm APr 11 2025 vm\r\nMay 6 2025 vm Aug 7 2025 vm\r\nLN Oct 9 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 111 [2026-05-13 13:41:44] Webhook received: Contact ID 8249 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+16476683330", "retell_llm_dynamic_variables": { "first_name": "Eugene", "last_name": "(Yong Geun) Park", "full_name": "Eugene (Yong Geun) Park", "contact_id": "8249", "email": "eugenepyg@gmail.com", "orgname": "Cheil USA Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n08 September 202 5 VM\r\nLN / 10 December 2025 VM\n2026-05-08 invalid phone destination, phone: +14164799767\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +14164799767\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +14164799767", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 112 [2026-05-13 13:41:44] Webhook received: Contact ID 34477 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+15132059108", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Lukens", "full_name": "Michelle Lukens", "contact_id": "34477", "email": "mlukens@roughbros.com", "orgname": "Rough Brothers", "member_type": "AST", "bloc_notes_ac": "june 6 2025 vm\r\nLN / 23 September 2025 Number not in service\n2026-05-08 dial busy, phone: +15136187263\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +15136187263\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 dial busy, phone: +15136187263", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 113 [2026-05-13 13:41:44] Webhook received: Contact ID 34180 [2026-05-13 13:41:44] Payload: { "from_number": "+14375242727", "to_number": "+19736242314", "retell_llm_dynamic_variables": { "first_name": "Yvonne", "last_name": "Fleming", "full_name": "Yvonne Fleming", "contact_id": "34180", "email": "yfleming@hotmail.com", "orgname": "Etsy", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN Sept 22 2025 line busy\n2026-05-08 invalid phone destination, phone: +13474296008\n2026 May 08 call reached voicemail, no human answer\n2026-05-11 invalid phone destination, phone: +13474296008\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 invalid phone destination, phone: +13474296008", "number_of_passed_courses": "0", "extension": "", "province": "NY", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:44] Added to queue. Total in queue: 114 [2026-05-13 13:41:45] Webhook received: Contact ID 42033 [2026-05-13 13:41:45] Payload: { "from_number": "+14375242727", "to_number": "+13173719225", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Kilgore", "full_name": "Carol Kilgore", "contact_id": "42033", "email": "no-email68@ler.com", "orgname": "Trends International, LLC", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no conversation\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "IN", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:45] Added to queue. Total in queue: 115 [2026-05-13 13:41:45] Webhook received: Contact ID 34062 [2026-05-13 13:41:45] Payload: { "from_number": "+14375242727", "to_number": "+14162474689", "retell_llm_dynamic_variables": { "first_name": "Loretta", "last_name": "Margiotta", "full_name": "Loretta Margiotta", "contact_id": "34062", "email": "lori@bookkeeperfordentists.com", "orgname": "Bookkeeper For Dentists", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail\n2026 May 11 reached voicemail\n2026 May 13 call reached voicemail of Lori Jotta", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:45] Added to queue. Total in queue: 116 [2026-05-13 13:41:45] Webhook received: Contact ID 6526 [2026-05-13 13:41:45] Payload: { "from_number": "+14375242727", "to_number": "+16472301048", "retell_llm_dynamic_variables": { "first_name": "Tonya", "last_name": "Johnson", "full_name": "Tonya Johnson", "contact_id": "6526", "email": "tkj18@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 12 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:45] Added to queue. Total in queue: 117 [2026-05-13 13:41:50] Webhook received: Contact ID 34529 [2026-05-13 13:41:50] Payload: { "from_number": "+14375242727", "to_number": "+15195919177", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Levanto", "full_name": "Jessica Levanto", "contact_id": "34529", "email": "jessica@workbench-accounting.com", "orgname": "Workbench Accounting and Bookkeeping", "member_type": "AST", "bloc_notes_ac": "june 6 2025 completed\n2026 May 08 voicemail reached, no direct contact\n2026 May 08 call initiated but no contact with Jessica, call ended early.\n2026 May 11 call reached voicemail, no contact with Jessica\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:50] Added to queue. Total in queue: 118 [2026-05-13 13:41:50] Webhook received: Contact ID 10378 [2026-05-13 13:41:50] Payload: { "from_number": "+14375242727", "to_number": "+15199668015", "retell_llm_dynamic_variables": { "first_name": "Laurie", "last_name": "Turcotte", "full_name": "Laurie Turcotte", "contact_id": "10378", "email": "lturcotte@kelcom.igs.net", "orgname": "Laurie L Turcotte", "member_type": "AST", "bloc_notes_ac": "may 22 2025 vm Sept 4 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached - no live contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:41:50] Added to queue. Total in queue: 119 [2026-05-13 13:46:40] Webhook received: Contact ID 9734 [2026-05-13 13:46:40] Payload: { "from_number": "+14375242727", "to_number": "+19057029298", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Dillon", "full_name": "Tanya Dillon", "contact_id": "9734", "email": "tanya.dillon@unilock.com", "orgname": "Unilock Ltd.", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 call 416-646-5180\r\nMar 26 2025 vm Mar 27 2025 vm\r\nApr 1 2025 vm Apr 3 2025 APr 9 2025 vm\r\nApr 30 2025 vm Aug 5 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 voicemail reached for Tanya Dillon at UniLock Limited, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Tanya Dillon at extension 1244\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 reached voicemail at UniLock Limited for Tanya Dillon, no message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:40] Added to queue. Total in queue: 67 [2026-05-13 13:46:40] Webhook received: Contact ID 28774 [2026-05-13 13:46:40] Payload: { "from_number": "+14375242727", "to_number": "+12893374658", "retell_llm_dynamic_variables": { "first_name": "Kim", "last_name": "White", "full_name": "Kim White", "contact_id": "28774", "email": "kimberly.white440@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached - no conversation\n2026 May 11 call reached voicemail, no conversation with contact\n2026 May 13 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:40] Added to queue. Total in queue: 68 [2026-05-13 13:46:40] Webhook received: Contact ID 10327 [2026-05-13 13:46:40] Payload: { "from_number": "+14375242727", "to_number": "+16138484415", "retell_llm_dynamic_variables": { "first_name": "Dana", "last_name": "Schoenhals", "full_name": "Dana Schoenhals", "contact_id": "10327", "email": "dana.schoenhals@ceo.ymca.ca", "orgname": "YMCA of Central East Ontario", "member_type": "AST", "bloc_notes_ac": "14 March 2025 Only by e-mail\n2026 May 08 call reached voicemail, no conversation completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:40] Added to queue. Total in queue: 69 [2026-05-13 13:46:41] Webhook received: Contact ID 6400 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14165534747", "retell_llm_dynamic_variables": { "first_name": "Solmaz", "last_name": "Ameli", "full_name": "Solmaz Ameli", "contact_id": "6400", "email": "soli.ameli@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Webhook received: Contact ID 34561 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+19058121359", "retell_llm_dynamic_variables": { "first_name": "Salisha", "last_name": "Seedial", "full_name": "Salisha Seedial", "contact_id": "34561", "email": "snmseedial@gmail.com", "orgname": "KMH Cardiology Centres Inc", "member_type": "AST", "bloc_notes_ac": "June 10 2025 number can not receive incoming calls msg\r\nSept 3 2025\n2026-05-08 Dial no answer, phone: +19058228102\n2026 May 08 voicemail reached, no contact with Salisha Seedial\n2026-05-11 Dial no answer, phone: +19058228102\n2026 May 11 call reached voicemail, no contact with Salisha Seedial\n2026-05-13 Dial no answer, phone: +19058228102", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Webhook received: Contact ID 30305 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+17053675403", "retell_llm_dynamic_variables": { "first_name": "Angele", "last_name": "Filion", "full_name": "Angele Filion", "contact_id": "30305", "email": "angele.filion@rayonieram.com", "orgname": "Rayonier Advanced Materials", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n10 September 2025 Number disconnected\n2026-05-08 invalid phone destination, phone: +17053379779\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +17053379779\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 invalid phone destination, phone: +17053379779", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 70 [2026-05-13 13:46:41] Added to queue. Total in queue: 71 [2026-05-13 13:46:41] Webhook received: Contact ID 33957 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+17052623013", "retell_llm_dynamic_variables": { "first_name": "Courtney", "last_name": "Keay", "full_name": "Courtney Keay", "contact_id": "33957", "email": "finance@bhfn.ca", "orgname": "Brunswick House First Nation", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 She works remotely\n2026 May 08 call reached voicemail at extension 219, message left\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail at Brunswick House First Nation Band Office, extension 219 not connected\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at Brunswick House First Nation Band Office, extension 219 not available", "number_of_passed_courses": "1", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 72 [2026-05-13 13:46:41] Added to queue. Total in queue: 73 [2026-05-13 13:46:41] Webhook received: Contact ID 5006 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+15145011937", "retell_llm_dynamic_variables": { "first_name": "Firma", "last_name": "Macdonell", "full_name": "Firma Macdonell", "contact_id": "5006", "email": "macdonellf@iata.org", "orgname": "I.A.T.A.", "member_type": "AST", "bloc_notes_ac": "completer 14 mai 2025\r\n17 dec 2025 bv\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 74 [2026-05-13 13:46:41] Webhook received: Contact ID 29730 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+16473502533", "retell_llm_dynamic_variables": { "first_name": "Svetlana", "last_name": "Evstigneeva", "full_name": "Svetlana Evstigneeva", "contact_id": "29730", "email": "s.evstigneeva@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 29 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 75 [2026-05-13 13:46:41] Webhook received: Contact ID 6312 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+19052377865", "retell_llm_dynamic_variables": { "first_name": "Jameela", "last_name": "Jaffer", "full_name": "Jameela Jaffer", "contact_id": "6312", "email": "rustamjaffer@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 76 [2026-05-13 13:46:41] Webhook received: Contact ID 8631 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14166909159", "retell_llm_dynamic_variables": { "first_name": "Maleka", "last_name": "Akhter", "full_name": "Maleka Akhter", "contact_id": "8631", "email": "kona.akhter@gmail.com", "orgname": "Academy of Learning - Toronto", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 Receptionist said no one by the name Maleka works there\n2026 May 08 call reached voicemail at Academy College Franchisee Support Center, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact with Maleka\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 77 [2026-05-13 13:46:41] Webhook received: Contact ID 34376 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+17056180112", "retell_llm_dynamic_variables": { "first_name": "Magdalena", "last_name": "Mickiewicz", "full_name": "Magdalena Mickiewicz", "contact_id": "34376", "email": "magda.mickiewicz@gmail.com", "orgname": "Valeo Canada Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 78 [2026-05-13 13:46:41] Webhook received: Contact ID 5101 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+15037023282", "retell_llm_dynamic_variables": { "first_name": "Christy", "last_name": "Scheese", "full_name": "Christy Scheese", "contact_id": "5101", "email": "christina.scheese@mail.weir", "orgname": "Weir Canada Inc", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no live contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 79 [2026-05-13 13:46:41] Webhook received: Contact ID 10185 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14039098474", "retell_llm_dynamic_variables": { "first_name": "Tobi", "last_name": "Mebude", "full_name": "Tobi Mebude", "contact_id": "10185", "email": "tobimebude@gmail.com", "orgname": "Bright Morning Star", "member_type": "AST", "bloc_notes_ac": "13 March 2025 Number not in service\r\n27 March 2025 The phone opened but no answer\r\n01 April 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n14 April 2025 VM\r\n23 April 2025 Wrong number\n2026-05-08 invalid phone destination, phone: +14032261193\n2026 May 08 call went to voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +14032261193\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +14032261193", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 80 [2026-05-13 13:46:41] Webhook received: Contact ID 17912 [2026-05-13 13:46:41] Payload: { "from_number": "+14375242727", "to_number": "+14376846104", "retell_llm_dynamic_variables": { "first_name": "Rene", "last_name": "Castro", "full_name": "Rene Castro", "contact_id": "17912", "email": "rene.decastro@na.mitsubishi-motors.com", "orgname": "Mitsubishi Motor Sales Canada", "member_type": "AST", "bloc_notes_ac": "May 27 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 21 2025 no answer\n2026-05-08 Dial no answer, phone: +19052149089\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +19052149089\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +19052149089", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:41] Added to queue. Total in queue: 81 [2026-05-13 13:46:42] Webhook received: Contact ID 33950 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+19056892881", "retell_llm_dynamic_variables": { "first_name": "Sue", "last_name": "Farrell", "full_name": "Sue Farrell", "contact_id": "33950", "email": "farrellsoo@hotmail.com", "orgname": "NEC Canada, Inc", "member_type": "AST", "bloc_notes_ac": "June 3 2025 number not in service\n2026 May 08 call reached voicemail, no message left, agent will call back later\n2026 May 08 call reached voicemail not set up\n2026 May 11 call reached voicemail, no message left, agent will try again later\n2026 May 11 voicemail reached, no message left\n2026 May 13 call reached voicemail, no message left.", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 82 [2026-05-13 13:46:42] Webhook received: Contact ID 34254 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+15199024693", "retell_llm_dynamic_variables": { "first_name": "Gillian", "last_name": "Gleason", "full_name": "Gillian Gleason", "contact_id": "34254", "email": "gkwg11@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 83 [2026-05-13 13:46:42] Webhook received: Contact ID 34411 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+16045512640", "retell_llm_dynamic_variables": { "first_name": "Leanne", "last_name": "Hopkins", "full_name": "Leanne Hopkins", "contact_id": "34411", "email": "leannehusdon@gmail.com", "orgname": "Remcan Projects", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call initiated but no conversation, user hung up early\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 84 [2026-05-13 13:46:42] Webhook received: Contact ID 8152 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+15192535156", "retell_llm_dynamic_variables": { "first_name": "Akbar", "last_name": "Ali Sheikh", "full_name": "Akbar Ali Sheikh", "contact_id": "8152", "email": "asheikh05@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, contact not available\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail or gatekeeper, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 85 [2026-05-13 13:46:42] Webhook received: Contact ID 34292 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+16145708935", "retell_llm_dynamic_variables": { "first_name": "Jeffrey", "last_name": "Hill", "full_name": "Jeffrey Hill", "contact_id": "34292", "email": "jeffreymhill01@gmail.com", "orgname": "Mercer-Digital", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OH", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 86 [2026-05-13 13:46:42] Webhook received: Contact ID 36668 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+16478958571", "retell_llm_dynamic_variables": { "first_name": "Andy", "last_name": "Fok", "full_name": "Andy Fok", "contact_id": "36668", "email": "andyfok@protonmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 No longer in payroll.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 87 [2026-05-13 13:46:42] Webhook received: Contact ID 7346 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+13439972141", "retell_llm_dynamic_variables": { "first_name": "Mehgan", "last_name": "Meathrell", "full_name": "Mehgan Meathrell", "contact_id": "7346", "email": "mmeathrell@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 88 [2026-05-13 13:46:42] Webhook received: Contact ID 33994 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+14167056172", "retell_llm_dynamic_variables": { "first_name": "Janis", "last_name": "Melrose", "full_name": "Janis Melrose", "contact_id": "33994", "email": "jmelrose@filtrationgroup.com", "orgname": "Dafco Filtration Group", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\n2026 May 08 voicemail reached, no human answer\n2026 May 08 call reached voicemail, no contact with Janis\n2026 May 11 call reached voicemail, no contact with Janis\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 89 [2026-05-13 13:46:42] Webhook received: Contact ID 34072 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+16479917664", "retell_llm_dynamic_variables": { "first_name": "Samuel", "last_name": "Hicks", "full_name": "Samuel Hicks", "contact_id": "34072", "email": "samhicks@live.ca", "orgname": "Kingsdale Advisors", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail at We Shall Investments\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail at We Shall Investments", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 90 [2026-05-13 13:46:42] Webhook received: Contact ID 10552 [2026-05-13 13:46:42] Payload: { "from_number": "+14375242727", "to_number": "+19548297197", "retell_llm_dynamic_variables": { "first_name": "Vishal", "last_name": "Singh", "full_name": "Vishal Singh", "contact_id": "10552", "email": "vishal.singh@citrix.com", "orgname": "Citrix Systems", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n27 March 2025 VM\r\n07 April 2025 VM\r\n11 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 No answer\r\n04 September 2025 VM\r\nLN / 08 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "FL", "toronto_current_time": "2026-05-13T13:08:33-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:42] Added to queue. Total in queue: 91 [2026-05-13 13:46:43] Webhook received: Contact ID 34076 [2026-05-13 13:46:43] Payload: { "from_number": "+14375242727", "to_number": "+16473818602", "retell_llm_dynamic_variables": { "first_name": "Minalbahen", "last_name": "Kapadia", "full_name": "Minalbahen Kapadia", "contact_id": "34076", "email": "minkap7@gmail.com", "orgname": "Aplus General Contractors Corp", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 28 2025 vm\n2026 May 08 reached voicemail of Meenal Kapadia\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Meenal Capadilla at A Plus General Contractors\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at A Plus General Contractors - Meenal Kapadia", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:43] Added to queue. Total in queue: 92 [2026-05-13 13:46:43] Webhook received: Contact ID 33919 [2026-05-13 13:46:43] Payload: { "from_number": "+14375242727", "to_number": "+16138314556", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Ayotte", "full_name": "Heather Ayotte", "contact_id": "33919", "email": "h.a.ayotte@gmail.com", "orgname": "Heather Ayotte", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 21 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 reached voicemail of Heather Ayotte\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail of Heather Ai\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail of Heather Ayotte", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:32-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:43] Added to queue. Total in queue: 93 [2026-05-13 13:46:43] Webhook received: Contact ID 34229 [2026-05-13 13:46:43] Payload: { "from_number": "+14375242727", "to_number": "+17058687196", "retell_llm_dynamic_variables": { "first_name": "Matthew", "last_name": "Boyles", "full_name": "Matthew Boyles", "contact_id": "34229", "email": "mboyles@sjfltc.com", "orgname": "St. Joseph's at Fleming", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail of Matt Boyle, no direct contact made\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 voicemail reached, no human answer\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 13 reached voicemail at Saint Joseph's of Fleming, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 13:46:43] Added to queue. Total in queue: 94 [2026-05-13 14:08:23] Webhook received: Contact ID 7765 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+16046822088", "retell_llm_dynamic_variables": { "first_name": "Norina", "last_name": "Lew", "full_name": "Norina Lew", "contact_id": "7765", "email": "nlew@rennie.com", "orgname": "Rennie Marketing Systems", "member_type": "AST", "bloc_notes_ac": "May 12 2025 not available today\r\nJuly 15 2025 not in today\r\nLN Sept 25 2025 in a meeting\n2026 May 08 call reached Pearson, Norina not available, callback requested but not scheduled\n2026 May 11 call answered by Denise, did not reach Norina", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 1 [2026-05-13 14:08:23] Webhook received: Contact ID 42077 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+13125333535", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Clomax", "full_name": "Linda Clomax", "contact_id": "42077", "email": "no-email186@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 reached voicemail, no one answered\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 2 [2026-05-13 14:08:23] Webhook received: Contact ID 36491 [2026-05-13 14:08:23] Webhook received: Contact ID 35304 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+12044871303", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Machado", "full_name": "Christina Machado", "contact_id": "35304", "email": "christina.machado@outlook.com", "orgname": "Air Canada", "member_type": "AST", "bloc_notes_ac": "11 June 2025 Completed\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 3 [2026-05-13 14:08:23] Webhook received: Contact ID 34484 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+16393182158", "retell_llm_dynamic_variables": { "first_name": "Temilade", "last_name": "Ade-Oni", "full_name": "Temilade Ade-Oni", "contact_id": "34484", "email": "temilade.oludipe@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 4 [2026-05-13 14:08:23] Webhook received: Contact ID 34678 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+12049867797", "retell_llm_dynamic_variables": { "first_name": "Sri", "last_name": "Kulawardhana", "full_name": "Sri Kulawardhana", "contact_id": "34678", "email": "srimalka.kulawardhana@gmail.com", "orgname": "City of Winnipeg", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\n25 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail - HR support assistant WSPS not available\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 5 [2026-05-13 14:08:23] Webhook received: Contact ID 42363 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17635451730", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Hendrickson", "full_name": "Robin Hendrickson", "contact_id": "42363", "email": "robin.hendrickson@pentair.com", "orgname": "Pentair", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached corporate voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail at Pentair Corporate World headquarters, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MN", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 6 [2026-05-13 14:08:23] Webhook received: Contact ID 36063 [2026-05-13 14:08:23] Webhook received: Contact ID 34660 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+12149546660", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Lewis", "full_name": "David Lewis", "contact_id": "34660", "email": "david.lewis@hollyfrontier.com", "orgname": "HollyFrontier Corp.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\n25 September 2025 Completed\n2026-05-08 invalid phone destination, phone: +12149546660\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12149546660\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 7 [2026-05-13 14:08:23] Webhook received: Contact ID 34496 [2026-05-13 14:08:23] Payload: { "from_number": "+14375242727", "to_number": "+12044305147", "retell_llm_dynamic_variables": { "first_name": "Mohd", "last_name": "Kinnarath", "full_name": "Mohd Kinnarath", "contact_id": "34496", "email": "mohdkinnarath@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:23] Added to queue. Total in queue: 8 [2026-05-13 14:08:23] Webhook received: Contact ID 35801 [2026-05-13 14:08:23] Webhook received: Contact ID 36222 [2026-05-13 14:08:24] Webhook received: Contact ID 36900 [2026-05-13 14:08:24] Webhook received: Contact ID 30111 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15026009131", "retell_llm_dynamic_variables": { "first_name": "Elyn", "last_name": "Keane", "full_name": "Elyn Keane", "contact_id": "30111", "email": "elynkeanemba@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 line busy\r\nLN Nov 3 2025 line busy\n2026 May 08 reached voicemail, no direct contact\n2026 May 08 voicemail reached, no human contact\n2026 May 11 reached voicemail, no contact with Elyn Keane\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "KY", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 9 [2026-05-13 14:08:24] Webhook received: Contact ID 34663 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16123267486", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Nowak", "full_name": "Jennifer Nowak", "contact_id": "34663", "email": "jnowak@spscommerce.com", "orgname": "SPS Commerce", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\n25 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail of Jennifer Nowak\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Jennifer Nalock", "number_of_passed_courses": "0", "extension": "", "province": "MN", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 10 [2026-05-13 14:08:24] Webhook received: Contact ID 42091 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19726536019", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Busbice", "full_name": "Stephen Busbice", "contact_id": "42091", "email": "no-email194@ler.com", "orgname": "Heidelberg Materials, Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026-05-08 invalid phone destination, phone: +19726536019\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +19726536019\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 11 [2026-05-13 14:08:24] Webhook received: Contact ID 8397 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14143318069", "retell_llm_dynamic_variables": { "first_name": "Wilfredo", "last_name": "Gonzalez", "full_name": "Wilfredo Gonzalez", "contact_id": "8397", "email": "fgonz2185@aol.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "WI", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 12 [2026-05-13 14:08:24] Webhook received: Contact ID 10575 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12503843211", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Charlie", "full_name": "Mary Charlie", "contact_id": "10575", "email": "vnfc.finance@vnfc.ca", "orgname": "Victoria Native Friendship Centre", "member_type": "AST", "bloc_notes_ac": "14 March 2025 Busy try again later without introduction\r\n27 March 2025 Not at the office\r\n03 April 2025 VM\r\n08 April 2025 Survey completed - her colleague is a member now\n2026 May 08 call to Friendship Center, no contact with Mary Charlie, call ended politely\n2026 May 11 call reached wrong person, no renewal discussion.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 13 [2026-05-13 14:08:24] Webhook received: Contact ID 6409 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12042239096", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Duncanson", "full_name": "Lesley Duncanson", "contact_id": "6409", "email": "sonofmine@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nOct 31 2025 Survey completed She is no longer in payroll.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Webhook received: Contact ID 31253 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+13067871384", "retell_llm_dynamic_variables": { "first_name": "Bolaji", "last_name": "Olayanju", "full_name": "Bolaji Olayanju", "contact_id": "31253", "email": "bolaji.olayanju06@gmail.com", "orgname": "Saskatchewan Gaming Corporation", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 number not in service\n2026-05-08 invalid phone destination, phone: +13067871384\n2026 May 08 reached voicemail that cannot receive messages\n2026-05-11 invalid phone destination, phone: +13067871384\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 14 [2026-05-13 14:08:24] Webhook received: Contact ID 29234 [2026-05-13 14:08:24] Added to queue. Total in queue: 15 [2026-05-13 14:08:24] Webhook received: Contact ID 48617 [2026-05-13 14:08:24] Webhook received: Contact ID 34440 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16045301736", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Fraser", "full_name": "Linda Fraser", "contact_id": "34440", "email": "lindafraser1542@gmail.com", "orgname": "Domaine de Chaberton Estates Limited Partnership", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 She started with the survey but her boss was calling so she couldn't continue - she said it's been a very long time she can't remember details\n2026 May 08 call reached winery automated system, no message left, will call back later\n2026 May 11 call reached wrong person, not Linda, call ended without renewal discussion.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 16 [2026-05-13 14:08:24] Webhook received: Contact ID 30016 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12044806945", "retell_llm_dynamic_variables": { "first_name": "Erwin", "last_name": "Mont", "full_name": "Erwin Mont", "contact_id": "30016", "email": "erwinmont@gmx.com", "orgname": "Diocese of Rupert's Land", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 15 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 17 [2026-05-13 14:08:24] Webhook received: Contact ID 37054 [2026-05-13 14:08:24] Webhook received: Contact ID 36612 [2026-05-13 14:08:24] Webhook received: Contact ID 6250 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12044534932", "retell_llm_dynamic_variables": { "first_name": "Rinasyah", "last_name": "Sevenhuysen", "full_name": "Rinasyah Sevenhuysen", "contact_id": "6250", "email": "ri66syah@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026-05-08 Dial no answer, phone: +12044534932\n2026-05-08 Dial no answer, phone: +12044534932\n2026-05-11 Dial no answer, phone: +12044534932\n2026-05-11 Dial no answer, phone: +12044534932", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 18 [2026-05-13 14:08:24] Webhook received: Contact ID 34261 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16045047012", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Moore", "full_name": "Cindy Moore", "contact_id": "34261", "email": "cindymoo@telus.net", "orgname": "Cindy Moore Accounting", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 call attempted but no answer\n2026 May 11 call ended without contact answering", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 19 [2026-05-13 14:08:24] Webhook received: Contact ID 29824 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12044756587", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Slyck", "full_name": "Mark Slyck", "contact_id": "29824", "email": "mark.vs@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 12 2025 vm\r\nDec 17 2025 not available for a while\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact reached", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 20 [2026-05-13 14:08:24] Webhook received: Contact ID 42017 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12814750747", "retell_llm_dynamic_variables": { "first_name": "Katina", "last_name": "Hernandez", "full_name": "Katina Hernandez", "contact_id": "42017", "email": "no-email231@ler.com", "orgname": "MHI Shared Services Americas, Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 21 [2026-05-13 14:08:24] Webhook received: Contact ID 34110 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16473323348", "retell_llm_dynamic_variables": { "first_name": "Ksenia", "last_name": "Zalujets", "full_name": "Ksenia Zalujets", "contact_id": "34110", "email": "ksenia.zalujets@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 4 2025 Number not in service.\n2026-05-08 invalid phone destination, phone: +16473323348\n2026 May 08 contact requested callback for renewal discussion on May 9 at 9 AM\n2026 May 09 call reached voicemail\n2026-05-11 invalid phone destination, phone: +16473323348\n2026 May 11 call went to voicemail", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 22 [2026-05-13 14:08:24] Webhook received: Contact ID 42009 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12049853826", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Dueck", "full_name": "Debbie Dueck", "contact_id": "42009", "email": "no-email188@ler.com", "orgname": "Wawanesa Insurance", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\r\nnumber not in service\n2026-05-08 invalid phone destination, phone: +12049853826\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12049853826\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 23 [2026-05-13 14:08:24] Webhook received: Contact ID 42053 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+13067305285", "retell_llm_dynamic_variables": { "first_name": "Vanessa", "last_name": "Gerard", "full_name": "Vanessa Gerard", "contact_id": "42053", "email": "no-email167@ler.com", "orgname": "Trusted Human Resource Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 number not in service\n2026-05-08 Dial no answer, phone: +13067305285\n2026-05-08 Dial no answer, phone: +13067305285\n2026-05-11 Dial no answer, phone: +13067305285\n2026-05-11 Dial no answer, phone: +13067305285", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 24 [2026-05-13 14:08:24] Webhook received: Contact ID 7228 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16045188402", "retell_llm_dynamic_variables": { "first_name": "Maripaz", "last_name": "Czerniakowski", "full_name": "Maripaz Czerniakowski", "contact_id": "7228", "email": "maripazb@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made.\n2026 May 11 call reached gatekeeper, no direct contact with Maripaz", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 25 [2026-05-13 14:08:24] Webhook received: Contact ID 34740 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+12042829958", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Brown", "full_name": "Nicole Brown", "contact_id": "34740", "email": "nbrown@trekgeotechnical.ca", "orgname": "Trek Geotechnical Inc.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 Number no longer in service\n2026-05-08 invalid phone destination, phone: +12042829958\n2026-05-08 Dial no answer, phone: +12049182003\n2026-05-11 invalid phone destination, phone: +12042829958\n2026-05-11 Dial no answer, phone: +12049182003", "number_of_passed_courses": "3", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 26 [2026-05-13 14:08:24] Webhook received: Contact ID 48558 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+13069247322", "retell_llm_dynamic_variables": { "first_name": "Colleen", "last_name": "Ackerman", "full_name": "Colleen Ackerman", "contact_id": "48558", "email": "colleen.ackerman@evrazna.com", "orgname": "EVRAZ North America", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, message left for Kim at Entrapro\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail for Kim, senior HR VP at Entrepreneur\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 27 [2026-05-13 14:08:24] Webhook received: Contact ID 36599 [2026-05-13 14:08:24] Webhook received: Contact ID 11664 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15126105227", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Hunt", "full_name": "Kelly Hunt", "contact_id": "11664", "email": "kellyhortonhunt@gmail.com", "orgname": "McCoy Global", "member_type": "AST", "bloc_notes_ac": "May 23 2025 vm\r\nAug 11 2025 line busy\r\nLN Oct 9 2025 line busy\n2026-05-08 invalid phone destination, phone: +15126105227\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +15126105227\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 28 [2026-05-13 14:08:24] Webhook received: Contact ID 36502 [2026-05-13 14:08:24] Webhook received: Contact ID 34152 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+16045170994", "retell_llm_dynamic_variables": { "first_name": "Antonella", "last_name": "Napoletano", "full_name": "Antonella Napoletano", "contact_id": "34152", "email": "antonella.napoletano@hsabc.org", "orgname": "HSABC", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call to Health Sciences reception; Antonella not available; no message left.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Webhook received: Contact ID 8123 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14167820276", "retell_llm_dynamic_variables": { "first_name": "Antoniette", "last_name": "Fracassi", "full_name": "Antoniette Fracassi", "contact_id": "8123", "email": "antoniette.fracassi@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 contact not available, callback scheduled after 4 PM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 29 [2026-05-13 14:08:24] Added to queue. Total in queue: 30 [2026-05-13 14:08:24] Webhook received: Contact ID 33934 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+18325020205", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Foss", "full_name": "Mark Foss", "contact_id": "33934", "email": "markf603@gmail.com", "orgname": "Hewlett Packard Enterprise", "member_type": "AST", "bloc_notes_ac": "june 3 2025 line busy Sept 5 2025 vm\n2026-05-08 dial busy, phone: +18325020205\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +18325020205\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 31 [2026-05-13 14:08:24] Webhook received: Contact ID 7524 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17788081162", "retell_llm_dynamic_variables": { "first_name": "Patti", "last_name": "Schamber", "full_name": "Patti Schamber", "contact_id": "7524", "email": "pgschamber@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, no message left\n2026 May 08 voicemail reached, contact Patty asked to leave a message\n2026 May 11 contact not Patti, informed Patti in care home and unreachable", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 32 [2026-05-13 14:08:24] Webhook received: Contact ID 34372 [2026-05-13 14:08:24] Payload: { "from_number": "+14375242727", "to_number": "+19135337801", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Waters", "full_name": "Christina Waters", "contact_id": "34372", "email": "christina.waters@powereng.com", "orgname": "Power Engineers Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 wrong number\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "KS", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:24] Added to queue. Total in queue: 33 [2026-05-13 14:08:25] Webhook received: Contact ID 16354 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+13067283561", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Litzenberger", "full_name": "Lynn Litzenberger", "contact_id": "16354", "email": "llitzy@gmail.com", "orgname": "Lynn Litzenberger", "member_type": "AST", "bloc_notes_ac": "May 26 2025 vm\r\nAug 12 2025 Survey completed She deals more with bookkeeping right now but may be dealing with payroll again in the future.\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 34 [2026-05-13 14:08:25] Webhook received: Contact ID 9573 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12049184714", "retell_llm_dynamic_variables": { "first_name": "Jayne", "last_name": "Miller", "full_name": "Jayne Miller", "contact_id": "9573", "email": "jayne1979@hotmail.com", "orgname": "YMCA-YWCA of Winnipeg", "member_type": "AST", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm May 6 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 35 [2026-05-13 14:08:25] Webhook received: Contact ID 10799 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12042968166", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Graham", "full_name": "Teresa Graham", "contact_id": "10799", "email": "t.winnipeg73@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 call back later MB time\n2026 May 08 call reached uninitialized voicemail service, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached uninitialized voicemail service, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 36 [2026-05-13 14:08:25] Webhook received: Contact ID 34228 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+15125325282", "retell_llm_dynamic_variables": { "first_name": "Hatti", "last_name": "Hartman", "full_name": "Hatti Hartman", "contact_id": "34228", "email": "hatti.hartman@silabs.com", "orgname": "Silicon Laboratories Canada ULC", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 invalid phone destination, phone: +15125325282\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +15125325282\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 37 [2026-05-13 14:08:25] Webhook received: Contact ID 34192 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12504579252", "retell_llm_dynamic_variables": { "first_name": "Annette", "last_name": "Pittman", "full_name": "Annette Pittman", "contact_id": "34192", "email": "agpittman@hotmail.com", "orgname": "Chanor Truck Repairs Ltd.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Not in the office\r\nLN / 15 September 2025 Not in the office\n2026 May 08 contact unavailable, callback suggested but no specific time given\n2026 May 11 contact answered but Annette not available, spoke with Trina", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 38 [2026-05-13 14:08:25] Webhook received: Contact ID 34150 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12506561157", "retell_llm_dynamic_variables": { "first_name": "Adriana", "last_name": "Durian", "full_name": "Adriana Durian", "contact_id": "34150", "email": "adriana.durian@philbrooks.com", "orgname": "Philbrook's Boatyard Ltd.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 Survey completed She said the courses on American payroll were good but the courses and seminars were more focused on Ontario and Quebec, not enough on BC.\n2026 May 08 contact not available, on Zoom call, will call back later\n2026 May 11 call reached Leon, did not reach Adriana, call ended early", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 39 [2026-05-13 14:08:25] Webhook received: Contact ID 34787 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12048422109", "retell_llm_dynamic_variables": { "first_name": "Donalda", "last_name": "Wishart", "full_name": "Donalda Wishart", "contact_id": "34787", "email": "dwishart@pwsd.ca", "orgname": "Park West School Division", "member_type": "AST", "bloc_notes_ac": "june 10 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail of Val Harris\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 40 [2026-05-13 14:08:25] Webhook received: Contact ID 10056 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+13062611579", "retell_llm_dynamic_variables": { "first_name": "Virginia", "last_name": "Tomas", "full_name": "Virginia Tomas", "contact_id": "10056", "email": "vtomas@genomeprairie.ca", "orgname": "Genome Prairie", "member_type": "AST", "bloc_notes_ac": "May 20 2025 no answer\r\nAug 6 2025 vm\r\nLN Oct 1 2025 vm\n2026 May 08 call reached voicemail, no contact answer\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 41 [2026-05-13 14:08:25] Webhook received: Contact ID 28891 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+18582026517", "retell_llm_dynamic_variables": { "first_name": "Terri", "last_name": "Collins", "full_name": "Terri Collins", "contact_id": "28891", "email": "tcollins@tandemdiabetes.com", "orgname": "Tandem Diabetes Care", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 14 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 no answer from contact, call ended due to inactivity.", "number_of_passed_courses": "0", "extension": "", "province": "NV", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 42 [2026-05-13 14:08:25] Webhook received: Contact ID 34025 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19402972170", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Moore", "full_name": "Valerie Moore", "contact_id": "34025", "email": "vmoore@sallybeauty.com", "orgname": "Sally Beauty", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 reached voicemail for Valerie Moore\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact interaction", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 43 [2026-05-13 14:08:25] Webhook received: Contact ID 34665 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16045236515", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Sun", "full_name": "Sarah Sun", "contact_id": "34665", "email": "sarahsun.yin@gmail.com", "orgname": "NOVA KOOL MFG.ULC", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Not in the office\r\nLN / 17 September 2025 On a holiday\n2026 May 08 call ended after contact not available, no voicemail left\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached Noah Kosser who was not available to speak; call ended quickly.", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 44 [2026-05-13 14:08:25] Webhook received: Contact ID 28897 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16049431155", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Lew", "full_name": "Natalie Lew", "contact_id": "28897", "email": "nlew@beachgrovegolf.com", "orgname": "Beach Grove Golf Club", "member_type": "AST", "bloc_notes_ac": "May 28 2025 in a meeting\r\nAug 12 2025 not available\r\nLN Oct 21 2025 not available\n2026 May 08 call reached automated system at Beech Grove Golf Club, no human contact made\n2026 May 11 call reached automated system at Beech Grove Golf Club, navigated menu but no human reached", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 45 [2026-05-13 14:08:25] Webhook received: Contact ID 8235 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12044174122", "retell_llm_dynamic_variables": { "first_name": "Joseph", "last_name": "Oluwadebi", "full_name": "Joseph Oluwadebi", "contact_id": "8235", "email": "joedebi2020@gmail.com", "orgname": "Overton Environmental Enterprises Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 46 [2026-05-13 14:08:25] Webhook received: Contact ID 42178 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19726536019", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Busbice", "full_name": "Stephen Busbice", "contact_id": "42178", "email": "no-email239@ler.com", "orgname": "Heidelberg Materials, Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm\n2026-05-08 invalid phone destination, phone: +19726536019\n2026 May 08 voicemail reached, no contact made\n2026-05-11 invalid phone destination, phone: +19726536019\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 47 [2026-05-13 14:08:25] Webhook received: Contact ID 31403 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12043406295", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Black", "full_name": "Kayla Black", "contact_id": "31403", "email": "k.rushinka@hotmail.com", "orgname": "Kurtis Black Contracting", "member_type": "AST", "bloc_notes_ac": "May 4 2026 completed with renewal ( sent both emails for renewal and webinars)\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 11 voicemail reached - no live contact", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 48 [2026-05-13 14:08:25] Webhook received: Contact ID 34073 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12507930245", "retell_llm_dynamic_variables": { "first_name": "Marlaina", "last_name": "Reier", "full_name": "Marlaina Reier", "contact_id": "34073", "email": "m.c.reier@shaw.ca", "orgname": "MCR Accounting Inc", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Not in the office\r\nLN / 15 September 2025 Not in the office\n2026 May 08 voicemail reached, no contact made\n2026 May 08 call reached gatekeeper, no message left, call ended\n2026 May 11 contact not available, spoke with gatekeeper Shelly, no message left.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 49 [2026-05-13 14:08:25] Webhook received: Contact ID 42286 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+13125333535", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Clomax", "full_name": "Linda Clomax", "contact_id": "42286", "email": "no-email61@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Sept 3 2025 vm Oct 17 2025 vm Oct 31 2025 vm\r\nDec 4 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human answered\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 50 [2026-05-13 14:08:25] Webhook received: Contact ID 37009 [2026-05-13 14:08:25] Webhook received: Contact ID 29134 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+16047552285", "retell_llm_dynamic_variables": { "first_name": "Deepati", "last_name": "Arora", "full_name": "Deepati Arora", "contact_id": "29134", "email": "payroll@triple8.ca", "orgname": "Triple Eight Tranport Inc", "member_type": "AST", "bloc_notes_ac": "Dec 4 2025 vm\r\next 903\r\nDec 12 2025 vm\n2026 May 08 callback scheduled for Deepati on Monday 11 or 12, extension 903\n2026 May 11 contact not available, callback scheduled for 11:00 - extension 903\n2026 May 11 call reached automated system and navigated to payroll department but no human conversation recorded", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 51 [2026-05-13 14:08:25] Webhook received: Contact ID 42283 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+19184775634", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "McLaury", "full_name": "Denise McLaury", "contact_id": "42283", "email": "no-email57@ler.com", "orgname": "TD Williamson Canada ULC", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no conversation\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 52 [2026-05-13 14:08:25] Webhook received: Contact ID 30002 [2026-05-13 14:08:25] Webhook received: Contact ID 34682 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12047914468", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Berard", "full_name": "Robert Berard", "contact_id": "34682", "email": "rberard28@gmail.com", "orgname": "RB Accounting and Tax", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12047812108", "retell_llm_dynamic_variables": { "first_name": "Toni", "last_name": "Brick", "full_name": "Toni Brick", "contact_id": "30002", "email": "toni@brickmail.ca", "orgname": "4563477 Manitoba Ltd.", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 12 2025 vm Dec17 2025 vm\n2026 May 08 voicemail reached, no conversation\n2026 May 08 voicemail reached, no live contact\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 53 [2026-05-13 14:08:25] Added to queue. Total in queue: 54 [2026-05-13 14:08:25] Webhook received: Contact ID 33915 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+13069861786", "retell_llm_dynamic_variables": { "first_name": "Kristin", "last_name": "Morton", "full_name": "Kristin Morton", "contact_id": "33915", "email": "krisdm11@gmail.com", "orgname": "SJ Fine Foods Ltd.", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made.", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 55 [2026-05-13 14:08:25] Webhook received: Contact ID 46847 [2026-05-13 14:08:25] Payload: { "from_number": "+14375242727", "to_number": "+12503680221", "retell_llm_dynamic_variables": { "first_name": "Maggie", "last_name": "Brown", "full_name": "Maggie Brown", "contact_id": "46847", "email": "mwoodhouse@rdkb.com", "orgname": "Regional District of Kootenay Boundary", "member_type": "AST", "bloc_notes_ac": "2026 May 08 reached voicemail, no message left\n2026 May 11 call reached Louise, unable to reach Maggie", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:25] Added to queue. Total in queue: 56 [2026-05-13 14:08:26] Webhook received: Contact ID 33846 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+13066647511", "retell_llm_dynamic_variables": { "first_name": "Templeton", "last_name": "Lorilee", "full_name": "Templeton Lorilee", "contact_id": "33846", "email": "ltempleton@wbm.ca", "orgname": "WBM Technologies Inc.", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 call reached voicemail at WBM Technologies\n2026 May 08 contact could not take the call, voicemail reached\n2026 May 11 voicemail reached for Laurie Templeton at WBM Technology\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 57 [2026-05-13 14:08:26] Webhook received: Contact ID 17558 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16047073300", "retell_llm_dynamic_variables": { "first_name": "Victor", "last_name": "Sei", "full_name": "Victor Sei", "contact_id": "17558", "email": "victor.sj.sei@gmail.com", "orgname": "MEC Mountain Equipment Company", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached MEC Home Office, no Victor Sei found, call ended.\n2026 May 11 multiple holds and transfers, reached Janet who could not connect to Victor Sei", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 58 [2026-05-13 14:08:26] Webhook received: Contact ID 29764 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12509960196", "retell_llm_dynamic_variables": { "first_name": "Amelia", "last_name": "Ubleis", "full_name": "Amelia Ubleis", "contact_id": "29764", "email": "amelia@ubleislogging.com", "orgname": "Ubleis Logging Ltd.", "member_type": "AST", "bloc_notes_ac": "Oct 20 2025 completed with first email sent\n2026 May 08 call reached wrong person, unable to connect to Amelia.\n2026 May 11 reached Megan Ubleis, Amelia busy, no callback time given", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 59 [2026-05-13 14:08:26] Webhook received: Contact ID 42327 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12042994341", "retell_llm_dynamic_variables": { "first_name": "Beverley", "last_name": "Taylor", "full_name": "Beverley Taylor", "contact_id": "42327", "email": "bev@esirail.ca", "orgname": "ESI Rail Ltd.", "member_type": "AST", "bloc_notes_ac": "Oct 6 2025 completed \r\nemail updated \r\nwants to renew\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 60 [2026-05-13 14:08:26] Webhook received: Contact ID 33977 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12049578491", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Driedger", "full_name": "Susan Driedger", "contact_id": "33977", "email": "raesue24@yahoo.com", "orgname": "Dynamic Machine Corp.", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026-05-08 invalid phone destination, phone: +12049578491\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +12049578491\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 61 [2026-05-13 14:08:26] Webhook received: Contact ID 7825 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+13069780744", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Stewart", "full_name": "Tammy Stewart", "contact_id": "7825", "email": "tam.custom@shaw.ca", "orgname": "Custom Drywall Services Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 Number not in service\n2026-05-08 Dial no answer, phone: +13069780744\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +13069780744\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 62 [2026-05-13 14:08:26] Webhook received: Contact ID 34790 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12508680351", "retell_llm_dynamic_variables": { "first_name": "Cynthia", "last_name": "Wing", "full_name": "Cynthia Wing", "contact_id": "34790", "email": "cynthia.wing@mcsbc.org", "orgname": "Metis Community Service Society of BC", "member_type": "AST", "bloc_notes_ac": "june 10 2025 not interested\n2026 May 08 call answered by Community Services, Cynthia not reached\n2026 May 11 call reached voicemail at Metis Community Services, no contact with Cynthia\n2026 May 11 call initiated, user put agent on hold, no conversation with Cynthia", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 63 [2026-05-13 14:08:26] Webhook received: Contact ID 9250 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+13069557855", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Hvidston", "full_name": "Maureen Hvidston", "contact_id": "9250", "email": "maureenh@checksnbalances.ca", "orgname": "CDC Bookkeeping", "member_type": "AST", "bloc_notes_ac": "May 16 2025 vm\r\nJuly 17 2025 vm\r\nLN Oct 1 2025 Number not in service at this time vm msg\n2026-05-08 Dial no answer, phone: +13069557855\n2026-05-08 Dial no answer, phone: +13063828251\n2026-05-11 Dial no answer, phone: +13069557855\n2026-05-11 Dial no answer, phone: +13063828251", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 64 [2026-05-13 14:08:26] Webhook received: Contact ID 34211 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12507410224", "retell_llm_dynamic_variables": { "first_name": "A.", "last_name": "Quigg", "full_name": "A. Quigg", "contact_id": "34211", "email": "gail.quigg@nanaimoacl.org", "orgname": "Nanaimo Association for Community Living", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 Survey completed\n2026 May 08 contact reached Sarah at NACL; A. Quigg not available; callback scheduled for May 11 08:30.\n2026 May 11 reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 65 [2026-05-13 14:08:26] Webhook received: Contact ID 29193 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+13069561100", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Dareichuk", "full_name": "Lisa Dareichuk", "contact_id": "29193", "email": "ldareichuk@willowsgolf.com", "orgname": "Willows Golf Inc.", "member_type": "AST", "bloc_notes_ac": "May 13 2026 Survey completed- emails for webinars and renewal\r\nMay 4 2026 vm\r\nMay 6 2026 vm", "number_of_passed_courses": "0", "extension": "230", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 66 [2026-05-13 14:08:26] Webhook received: Contact ID 33979 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+16045839102", "retell_llm_dynamic_variables": { "first_name": "Marilyn", "last_name": "French", "full_name": "Marilyn French", "contact_id": "33979", "email": "mfrench@deltacedar.com", "orgname": "Delta Cedar Specialties Ltd.", "member_type": "AST", "bloc_notes_ac": "june 3 2025 she is only reachable through email\n2026 May 08 reached Kim who took over Marilyn's position; unable to answer questions\n2026 May 11 agent spoke with Kim, Marilyn not available, asked for callback time", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 67 [2026-05-13 14:08:26] Webhook received: Contact ID 6263 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+13182904825", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hines", "full_name": "Rick Hines", "contact_id": "6263", "email": "rick.hines59@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Webhook received: Contact ID 42089 [2026-05-13 14:08:26] Payload: { "from_number": "+14375242727", "to_number": "+12507822628", "retell_llm_dynamic_variables": { "first_name": "Tracy", "last_name": "Lee", "full_name": "Tracy Lee", "contact_id": "42089", "email": "no-email193@ler.com", "orgname": "Obair Economic Society", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 not in now Sept 11 2-025 vm\r\nSept 25 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail at A Better Economic Society\n2026 May 08 reached voicemail answered by Donna Martin, no message left\n2026 May 11 call reached automated system at A Better Economic Society, no human reached", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:26] Added to queue. Total in queue: 68 [2026-05-13 14:08:26] Added to queue. Total in queue: 69 [2026-05-13 14:08:27] Webhook received: Contact ID 37453 [2026-05-13 14:08:27] Webhook received: Contact ID 42082 [2026-05-13 14:08:27] Payload: { "from_number": "+14375242727", "to_number": "+19184775634", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "McLaury", "full_name": "Denise McLaury", "contact_id": "42082", "email": "no-email189@ler.com", "orgname": "TD Williamson Canada ULC", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "OK", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:27] Added to queue. Total in queue: 70 [2026-05-13 14:08:27] Webhook received: Contact ID 11335 [2026-05-13 14:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14692927265", "retell_llm_dynamic_variables": { "first_name": "Leslie", "last_name": "Bowman", "full_name": "Leslie Bowman", "contact_id": "11335", "email": "lesbowman2002@yahoo.com", "orgname": "Toyota", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:27] Added to queue. Total in queue: 71 [2026-05-13 14:08:27] Webhook received: Contact ID 8530 [2026-05-13 14:08:27] Payload: { "from_number": "+14375242727", "to_number": "+13068075881", "retell_llm_dynamic_variables": { "first_name": "Yujuan", "last_name": "Liao", "full_name": "Yujuan Liao", "contact_id": "8530", "email": "joyll208216@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 Refused\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:27] Added to queue. Total in queue: 72 [2026-05-13 14:08:28] Webhook received: Contact ID 11311 [2026-05-13 14:08:28] Payload: { "from_number": "+14375242727", "to_number": "+18477656742", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Kozelek", "full_name": "Jennifer Kozelek", "contact_id": "11311", "email": "jennifer.kozelek@claires.com", "orgname": "Claire's", "member_type": "AST", "bloc_notes_ac": "May 22 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 9 2025 vm\n2026-05-08 Dial no answer, phone: +18477656742\n2026 May 08 call reached voicemail, no contact with Jennifer Kozelek\n2026-05-11 Dial no answer, phone: +18477656742\n2026 May 11 call went to voicemail, no direct contact made", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:28] Added to queue. Total in queue: 73 [2026-05-13 14:08:28] Webhook received: Contact ID 34595 [2026-05-13 14:08:28] Payload: { "from_number": "+14375242727", "to_number": "+18472816348", "retell_llm_dynamic_variables": { "first_name": "Lee", "last_name": "Shiloh", "full_name": "Lee Shiloh", "contact_id": "34595", "email": "lee.shiloh@wolterskluwer.com", "orgname": "Wolters Kluwer", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:28] Added to queue. Total in queue: 74 [2026-05-13 14:08:28] Webhook received: Contact ID 34412 [2026-05-13 14:08:28] Payload: { "from_number": "+14375242727", "to_number": "+12146755451", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Magnanti", "full_name": "Amy Magnanti", "contact_id": "34412", "email": "amy.magnanti@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:28] Added to queue. Total in queue: 75 [2026-05-13 14:08:28] Webhook received: Contact ID 34188 [2026-05-13 14:08:28] Payload: { "from_number": "+14375242727", "to_number": "+15197528830", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Macdonald", "full_name": "Michelle Macdonald", "contact_id": "34188", "email": "dispatch@roadrunnerexpress.ca", "orgname": "RoadRunner Express", "member_type": "AST", "bloc_notes_ac": "june 5 2025 completed\n2026 May 08 callback scheduled after 5 PM - Michelle Macdonald\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail not initialized by customer\n2026 May 11 call reached uninitialized voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T14:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:08:28] Added to queue. Total in queue: 76 [2026-05-13 14:21:42] Webhook received: Contact ID 37675 [2026-05-13 14:21:42] Webhook received: Contact ID 37285 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+17054409035", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Kopp", "full_name": "Sarah Kopp", "contact_id": "37285", "email": "sdkopp@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+14373354215", "retell_llm_dynamic_variables": { "first_name": "Haomeng", "last_name": "Xu", "full_name": "Haomeng Xu", "contact_id": "37675", "email": "jackyxu0923@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 1 [2026-05-13 14:21:42] Added to queue. Total in queue: 2 [2026-05-13 14:21:42] Webhook received: Contact ID 29824 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12044756587", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Slyck", "full_name": "Mark Slyck", "contact_id": "29824", "email": "mark.vs@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 12 2025 vm\r\nDec 17 2025 not available for a while\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact reached\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 3 [2026-05-13 14:21:42] Webhook received: Contact ID 36374 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12265822617", "retell_llm_dynamic_variables": { "first_name": "Ylber", "last_name": "Drazhi", "full_name": "Ylber Drazhi", "contact_id": "36374", "email": "kolosmark33@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 4 [2026-05-13 14:21:42] Webhook received: Contact ID 34660 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+19727650438", "retell_llm_dynamic_variables": { "first_name": "David", "last_name": "Lewis", "full_name": "David Lewis", "contact_id": "34660", "email": "david.lewis@hollyfrontier.com", "orgname": "HollyFrontier Corp.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\n25 September 2025 Completed\n2026-05-08 invalid phone destination, phone: +12149546660\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12149546660\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +12149546660", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 5 [2026-05-13 14:21:42] Webhook received: Contact ID 37862 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16478318684", "retell_llm_dynamic_variables": { "first_name": "Adriele", "last_name": "Goncalves", "full_name": "Adriele Goncalves", "contact_id": "37862", "email": "adrielecog@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no direct contact\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 6 [2026-05-13 14:21:42] Webhook received: Contact ID 37582 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+15147953694", "retell_llm_dynamic_variables": { "first_name": "Sabrina", "last_name": "Calderone", "full_name": "Sabrina Calderone", "contact_id": "37582", "email": "sabrinacalderone@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call went to voicemail, no contact reached", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 7 [2026-05-13 14:21:42] Webhook received: Contact ID 35423 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+15198354533", "retell_llm_dynamic_variables": { "first_name": "Jocelyn", "last_name": "Doyle", "full_name": "Jocelyn Doyle", "contact_id": "35423", "email": "cujo21739@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 8 [2026-05-13 14:21:42] Webhook received: Contact ID 6409 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12042239096", "retell_llm_dynamic_variables": { "first_name": "Lesley", "last_name": "Duncanson", "full_name": "Lesley Duncanson", "contact_id": "6409", "email": "sonofmine@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nOct 31 2025 Survey completed She is no longer in payroll.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 9 [2026-05-13 14:21:42] Webhook received: Contact ID 37790 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16475712843", "retell_llm_dynamic_variables": { "first_name": "Ammar", "last_name": "Sharani", "full_name": "Ammar Sharani", "contact_id": "37790", "email": "ammaras@boszkoandverity.com", "orgname": "Boszko and Verity Inc.", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 10 [2026-05-13 14:21:42] Webhook received: Contact ID 37274 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12262462448", "retell_llm_dynamic_variables": { "first_name": "Mushtaq", "last_name": "Alkadhim", "full_name": "Mushtaq Alkadhim", "contact_id": "37274", "email": "mushtaqkadim@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 16 2025 vm\n2026-05-08 Dial no answer, phone: +12262462448\n2026-05-11 Dial no answer, phone: +12262462448", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 11 [2026-05-13 14:21:42] Webhook received: Contact ID 42091 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+14699875051", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Busbice", "full_name": "Stephen Busbice", "contact_id": "42091", "email": "no-email194@ler.com", "orgname": "Heidelberg Materials, Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026-05-08 invalid phone destination, phone: +19726536019\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +19726536019\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +19726536019", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 12 [2026-05-13 14:21:42] Webhook received: Contact ID 36843 [2026-05-13 14:21:42] Webhook received: Contact ID 37617 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+19193904123", "retell_llm_dynamic_variables": { "first_name": "Taha", "last_name": "Sultana", "full_name": "Taha Sultana", "contact_id": "37617", "email": "taha.sultana@rediffmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 line busy\r\nSept 4 2025 line busy\n2026 May 08 voicemail reached, no human answer\n2026 May 11 voicemail reached, message left for Justin", "number_of_passed_courses": "0", "extension": "74", "province": "", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+14166484425", "retell_llm_dynamic_variables": { "first_name": "Sukhvinder", "last_name": "Sharma", "full_name": "Sukhvinder Sharma", "contact_id": "36843", "email": "sukh.sharma2000@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 13 [2026-05-13 14:21:42] Added to queue. Total in queue: 14 [2026-05-13 14:21:42] Webhook received: Contact ID 34678 [2026-05-13 14:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12044302214", "retell_llm_dynamic_variables": { "first_name": "Sri", "last_name": "Kulawardhana", "full_name": "Sri Kulawardhana", "contact_id": "34678", "email": "srimalka.kulawardhana@gmail.com", "orgname": "City of Winnipeg", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\n25 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail - HR support assistant WSPS not available\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:42] Added to queue. Total in queue: 15 [2026-05-13 14:21:43] Webhook received: Contact ID 34740 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12049182003", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Brown", "full_name": "Nicole Brown", "contact_id": "34740", "email": "nbrown@trekgeotechnical.ca", "orgname": "Trek Geotechnical Inc.", "member_type": "AST", "bloc_notes_ac": "June 10 2025 Number no longer in service\n2026-05-08 invalid phone destination, phone: +12042829958\n2026-05-08 Dial no answer, phone: +12049182003\n2026-05-11 invalid phone destination, phone: +12042829958\n2026-05-11 Dial no answer, phone: +12049182003\n2026-05-13 invalid phone destination, phone: +12042829958", "number_of_passed_courses": "3", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 16 [2026-05-13 14:21:43] Webhook received: Contact ID 33934 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16035537355", "retell_llm_dynamic_variables": { "first_name": "Mark", "last_name": "Foss", "full_name": "Mark Foss", "contact_id": "33934", "email": "markf603@gmail.com", "orgname": "Hewlett Packard Enterprise", "member_type": "AST", "bloc_notes_ac": "june 3 2025 line busy Sept 5 2025 vm\n2026-05-08 dial busy, phone: +18325020205\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +18325020205\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 dial busy, phone: +18325020205", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 17 [2026-05-13 14:21:43] Webhook received: Contact ID 44761 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+17059520214", "retell_llm_dynamic_variables": { "first_name": "Catharine", "last_name": "Gray", "full_name": "Catharine Gray", "contact_id": "44761", "email": "cagray454@gmail.com", "orgname": "Percel Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 reached voicemail for Kathy Gray\n2026 May 11 reached voicemail of Kathy Gray", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 18 [2026-05-13 14:21:43] Webhook received: Contact ID 34372 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+19135581269", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Waters", "full_name": "Christina Waters", "contact_id": "34372", "email": "christina.waters@powereng.com", "orgname": "Power Engineers Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 wrong number\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "KS", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 19 [2026-05-13 14:21:43] Webhook received: Contact ID 35026 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+13155284803", "retell_llm_dynamic_variables": { "first_name": "Heather", "last_name": "Scofield", "full_name": "Heather Scofield", "contact_id": "35026", "email": "heatherscofield@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 Dial no answer, phone: +13155284803", "number_of_passed_courses": "3", "extension": "", "province": "NY", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 20 [2026-05-13 14:21:43] Webhook received: Contact ID 48585 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+15192709737", "retell_llm_dynamic_variables": { "first_name": "Tracy", "last_name": "Wainwright", "full_name": "Tracy Wainwright", "contact_id": "48585", "email": "tracy.wainwright@esfox.com", "orgname": "E.S. Fox Limited", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 21 [2026-05-13 14:21:43] Webhook received: Contact ID 42363 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+19523610858", "retell_llm_dynamic_variables": { "first_name": "Robin", "last_name": "Hendrickson", "full_name": "Robin Hendrickson", "contact_id": "42363", "email": "robin.hendrickson@pentair.com", "orgname": "Pentair", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached corporate voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail at Pentair Corporate World headquarters, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail at Pentair corporate office", "number_of_passed_courses": "0", "extension": "", "province": "MN", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Webhook received: Contact ID 37570 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14168903949", "retell_llm_dynamic_variables": { "first_name": "Chinyere", "last_name": "Uwaila-Obayagbona", "full_name": "Chinyere Uwaila-Obayagbona", "contact_id": "37570", "email": "uwailachinyere@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026-05-08 Dial no answer, phone: +14168903949\n2026-05-11 Dial no answer, phone: +14168903949", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 22 [2026-05-13 14:21:43] Added to queue. Total in queue: 23 [2026-05-13 14:21:43] Webhook received: Contact ID 34663 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16512855452", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Nowak", "full_name": "Jennifer Nowak", "contact_id": "34663", "email": "jnowak@spscommerce.com", "orgname": "SPS Commerce", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\n25 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail of Jennifer Nowak\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Jennifer Nalock\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MN", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Webhook received: Contact ID 37542 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16133243098", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "VanderWoude", "full_name": "Jennifer VanderWoude", "contact_id": "37542", "email": "jennifer.vanderwoude@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 24 [2026-05-13 14:21:43] Webhook received: Contact ID 35943 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+15196357730", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "McIntosh", "full_name": "Rachel McIntosh", "contact_id": "35943", "email": "autumnlevel@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached uninitialized voicemail service", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 25 [2026-05-13 14:21:43] Webhook received: Contact ID 37340 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16474082657", "retell_llm_dynamic_variables": { "first_name": "Ahrethy", "last_name": "Kugathasan", "full_name": "Ahrethy Kugathasan", "contact_id": "37340", "email": "ahrethy.k@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 26 [2026-05-13 14:21:43] Webhook received: Contact ID 42307 [2026-05-13 14:21:43] Added to queue. Total in queue: 27 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+15198075127", "retell_llm_dynamic_variables": { "first_name": "Mai", "last_name": "Vang", "full_name": "Mai Vang", "contact_id": "42307", "email": "mslvang@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached Lou, Mai not available, voicemail reached.\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 28 [2026-05-13 14:21:43] Webhook received: Contact ID 37352 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+15199966362", "retell_llm_dynamic_variables": { "first_name": "Hadi", "last_name": "Bazzi", "full_name": "Hadi Bazzi", "contact_id": "37352", "email": "hadibazzi@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 29 [2026-05-13 14:21:43] Webhook received: Contact ID 7228 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16045188402", "retell_llm_dynamic_variables": { "first_name": "Maripaz", "last_name": "Czerniakowski", "full_name": "Maripaz Czerniakowski", "contact_id": "7228", "email": "maripazb@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made.\n2026 May 11 call reached gatekeeper, no direct contact with Maripaz\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 30 [2026-05-13 14:21:43] Webhook received: Contact ID 36384 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16479961779", "retell_llm_dynamic_variables": { "first_name": "Ling", "last_name": "Jiang", "full_name": "Ling Jiang", "contact_id": "36384", "email": "lingjiang777@gmail.com", "orgname": "RE/MAX IMPERIAL REALTY INC.", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 31 [2026-05-13 14:21:43] Webhook received: Contact ID 35929 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16475711257", "retell_llm_dynamic_variables": { "first_name": "Tenzin", "last_name": "Ingsel", "full_name": "Tenzin Ingsel", "contact_id": "35929", "email": "ingselt@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 32 [2026-05-13 14:21:43] Webhook received: Contact ID 42077 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+17738700711", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Clomax", "full_name": "Linda Clomax", "contact_id": "42077", "email": "no-email186@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 reached voicemail, no one answered\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 33 [2026-05-13 14:21:43] Webhook received: Contact ID 34228 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+15127611344", "retell_llm_dynamic_variables": { "first_name": "Hatti", "last_name": "Hartman", "full_name": "Hatti Hartman", "contact_id": "34228", "email": "hatti.hartman@silabs.com", "orgname": "Silicon Laboratories Canada ULC", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 invalid phone destination, phone: +15125325282\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +15125325282\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +15125325282", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 34 [2026-05-13 14:21:43] Webhook received: Contact ID 36257 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+17052073676", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Halinen", "full_name": "Christina Halinen", "contact_id": "36257", "email": "cmuraska@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 35 [2026-05-13 14:21:43] Webhook received: Contact ID 34947 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14169927227", "retell_llm_dynamic_variables": { "first_name": "Lawrence", "last_name": "Casse", "full_name": "Lawrence Casse", "contact_id": "34947", "email": "lcasse@rogers.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 36 [2026-05-13 14:21:43] Webhook received: Contact ID 34484 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16393182158", "retell_llm_dynamic_variables": { "first_name": "Temilade", "last_name": "Ade-Oni", "full_name": "Temilade Ade-Oni", "contact_id": "34484", "email": "temilade.oludipe@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 37 [2026-05-13 14:21:43] Webhook received: Contact ID 30016 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12044806945", "retell_llm_dynamic_variables": { "first_name": "Erwin", "last_name": "Mont", "full_name": "Erwin Mont", "contact_id": "30016", "email": "erwinmont@gmx.com", "orgname": "Diocese of Rupert's Land", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 15 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 38 [2026-05-13 14:21:43] Webhook received: Contact ID 34110 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14162205783", "retell_llm_dynamic_variables": { "first_name": "Ksenia", "last_name": "Zalujets", "full_name": "Ksenia Zalujets", "contact_id": "34110", "email": "ksenia.zalujets@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 4 2025 Number not in service.\n2026-05-08 invalid phone destination, phone: +16473323348\n2026 May 08 contact requested callback for renewal discussion on May 9 at 9 AM\n2026 May 09 call reached voicemail\n2026-05-11 invalid phone destination, phone: +16473323348\n2026 May 11 call went to voicemail\n2026-05-13 invalid phone destination, phone: +16473323348", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Webhook received: Contact ID 37227 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16472806982", "retell_llm_dynamic_variables": { "first_name": "Annkie", "last_name": "Mak", "full_name": "Annkie Mak", "contact_id": "37227", "email": "ayymak3@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 39 [2026-05-13 14:21:43] Added to queue. Total in queue: 40 [2026-05-13 14:21:43] Webhook received: Contact ID 36410 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16479880108", "retell_llm_dynamic_variables": { "first_name": "Yuan", "last_name": "Li", "full_name": "Yuan Li", "contact_id": "36410", "email": "lisa_li0108@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Webhook received: Contact ID 37688 [2026-05-13 14:21:43] Webhook received: Contact ID 35304 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12266788435", "retell_llm_dynamic_variables": { "first_name": "Nitika", "last_name": "Khullar", "full_name": "Nitika Khullar", "contact_id": "37688", "email": "nikkikhullar@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12044871303", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Machado", "full_name": "Christina Machado", "contact_id": "35304", "email": "christina.machado@outlook.com", "orgname": "Air Canada", "member_type": "AST", "bloc_notes_ac": "11 June 2025 Completed\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 41 [2026-05-13 14:21:43] Added to queue. Total in queue: 42 [2026-05-13 14:21:43] Added to queue. Total in queue: 43 [2026-05-13 14:21:43] Webhook received: Contact ID 31253 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+13063510358", "retell_llm_dynamic_variables": { "first_name": "Bolaji", "last_name": "Olayanju", "full_name": "Bolaji Olayanju", "contact_id": "31253", "email": "bolaji.olayanju06@gmail.com", "orgname": "Saskatchewan Gaming Corporation", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 number not in service\n2026-05-08 invalid phone destination, phone: +13067871384\n2026 May 08 reached voicemail that cannot receive messages\n2026-05-11 invalid phone destination, phone: +13067871384\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +13067871384", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Webhook received: Contact ID 35977 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+19055315785", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Cachia", "full_name": "Tammy Cachia", "contact_id": "35977", "email": "tammycachia@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 reached voicemail at TC Bookkeeping\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 44 [2026-05-13 14:21:43] Added to queue. Total in queue: 45 [2026-05-13 14:21:43] Webhook received: Contact ID 36866 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16478988096", "retell_llm_dynamic_variables": { "first_name": "Lixin", "last_name": "Kong", "full_name": "Lixin Kong", "contact_id": "36866", "email": "lesleykong17@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 46 [2026-05-13 14:21:43] Webhook received: Contact ID 37487 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12265821500", "retell_llm_dynamic_variables": { "first_name": "Jojy", "last_name": "Jose", "full_name": "Jojy Jose", "contact_id": "37487", "email": "jojijos08@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact.\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 47 [2026-05-13 14:21:43] Webhook received: Contact ID 36759 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+14165596621", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Hinton", "full_name": "Carol Hinton", "contact_id": "36759", "email": "carolhi@bell.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 48 [2026-05-13 14:21:43] Webhook received: Contact ID 42009 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12047959134", "retell_llm_dynamic_variables": { "first_name": "Debbie", "last_name": "Dueck", "full_name": "Debbie Dueck", "contact_id": "42009", "email": "no-email188@ler.com", "orgname": "Wawanesa Insurance", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\r\nnumber not in service\n2026-05-08 invalid phone destination, phone: +12049853826\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12049853826\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +12049853826", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 49 [2026-05-13 14:21:43] Webhook received: Contact ID 6250 [2026-05-13 14:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12044534932", "retell_llm_dynamic_variables": { "first_name": "Rinasyah", "last_name": "Sevenhuysen", "full_name": "Rinasyah Sevenhuysen", "contact_id": "6250", "email": "ri66syah@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026-05-08 Dial no answer, phone: +12044534932\n2026-05-08 Dial no answer, phone: +12044534932\n2026-05-11 Dial no answer, phone: +12044534932\n2026-05-11 Dial no answer, phone: +12044534932\n2026-05-13 Dial no answer, phone: +12044534932", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:43] Added to queue. Total in queue: 50 [2026-05-13 14:21:44] Webhook received: Contact ID 11664 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+15124925115", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Hunt", "full_name": "Kelly Hunt", "contact_id": "11664", "email": "kellyhortonhunt@gmail.com", "orgname": "McCoy Global", "member_type": "AST", "bloc_notes_ac": "May 23 2025 vm\r\nAug 11 2025 line busy\r\nLN Oct 9 2025 line busy\n2026-05-08 invalid phone destination, phone: +15126105227\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +15126105227\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 invalid phone destination, phone: +15126105227", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 51 [2026-05-13 14:21:44] Webhook received: Contact ID 48558 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+13065910538", "retell_llm_dynamic_variables": { "first_name": "Colleen", "last_name": "Ackerman", "full_name": "Colleen Ackerman", "contact_id": "48558", "email": "colleen.ackerman@evrazna.com", "orgname": "EVRAZ North America", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, message left for Kim at Entrapro\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail for Kim, senior HR VP at Entrepreneur\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail answered by Kim, no message left", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 52 [2026-05-13 14:21:44] Webhook received: Contact ID 36782 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+14169277008", "retell_llm_dynamic_variables": { "first_name": "Sajid", "last_name": "Kasem", "full_name": "Sajid Kasem", "contact_id": "36782", "email": "sajid.kasem@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 53 [2026-05-13 14:21:44] Webhook received: Contact ID 37365 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+16474671127", "retell_llm_dynamic_variables": { "first_name": "Christie", "last_name": "Pinese", "full_name": "Christie Pinese", "contact_id": "37365", "email": "clpinese@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 54 [2026-05-13 14:21:44] Webhook received: Contact ID 35352 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+12893899739", "retell_llm_dynamic_variables": { "first_name": "Elizabeth", "last_name": "Hurley", "full_name": "Elizabeth Hurley", "contact_id": "35352", "email": "from.beth2013@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 55 [2026-05-13 14:21:44] Webhook received: Contact ID 30111 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+15026009131", "retell_llm_dynamic_variables": { "first_name": "Elyn", "last_name": "Keane", "full_name": "Elyn Keane", "contact_id": "30111", "email": "elynkeanemba@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 line busy\r\nLN Nov 3 2025 line busy\n2026 May 08 reached voicemail, no direct contact\n2026 May 08 voicemail reached, no human contact\n2026 May 11 reached voicemail, no contact with Elyn Keane\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no direct contact with Elyn Keane", "number_of_passed_courses": "0", "extension": "", "province": "KY", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Webhook received: Contact ID 35835 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+14168934558", "retell_llm_dynamic_variables": { "first_name": "Terence", "last_name": "Schultz", "full_name": "Terence Schultz", "contact_id": "35835", "email": "terence.schultz@protonmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 He was busy call him later\n2026 May 08 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 56 [2026-05-13 14:21:44] Added to queue. Total in queue: 57 [2026-05-13 14:21:44] Webhook received: Contact ID 36818 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+14168479717", "retell_llm_dynamic_variables": { "first_name": "Thavaneswary", "last_name": "Rasaratnam", "full_name": "Thavaneswary Rasaratnam", "contact_id": "36818", "email": "thava2.r@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:44] Added to queue. Total in queue: 58 [2026-05-13 14:21:44] Webhook received: Contact ID 42036 [2026-05-13 14:21:44] Payload: { "from_number": "+14375242727", "to_number": "+16132921402", "retell_llm_dynamic_variables": { "first_name": "Cheryl", "last_name": "Carlow", "full_name": "Cheryl Carlow", "contact_id": "42036", "email": "cheryl.carlow@fullscript.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no contact with Cheryl\n2026 May 11 voicemail reached, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 59 [2026-05-13 14:21:45] Webhook received: Contact ID 42017 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+12814750747", "retell_llm_dynamic_variables": { "first_name": "Katina", "last_name": "Hernandez", "full_name": "Katina Hernandez", "contact_id": "42017", "email": "no-email231@ler.com", "orgname": "MHI Shared Services Americas, Inc.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 60 [2026-05-13 14:21:45] Webhook received: Contact ID 42053 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+13067305285", "retell_llm_dynamic_variables": { "first_name": "Vanessa", "last_name": "Gerard", "full_name": "Vanessa Gerard", "contact_id": "42053", "email": "no-email167@ler.com", "orgname": "Trusted Human Resource Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 number not in service\n2026-05-08 Dial no answer, phone: +13067305285\n2026-05-08 Dial no answer, phone: +13067305285\n2026-05-11 Dial no answer, phone: +13067305285\n2026-05-11 Dial no answer, phone: +13067305285\n2026-05-13 Dial no answer, phone: +13067305285", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 61 [2026-05-13 14:21:45] Webhook received: Contact ID 36560 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+19058237632", "retell_llm_dynamic_variables": { "first_name": "Marta", "last_name": "Godoy", "full_name": "Marta Godoy", "contact_id": "36560", "email": "tepatram@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:31-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 62 [2026-05-13 14:21:45] Webhook received: Contact ID 36327 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+12262607947", "retell_llm_dynamic_variables": { "first_name": "Mohd", "last_name": "Nassereddin", "full_name": "Mohd Nassereddin", "contact_id": "36327", "email": "mohd_ne_ppi@hotmail.com", "orgname": "Gulf Engineering Company", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "2", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 63 [2026-05-13 14:21:45] Webhook received: Contact ID 8397 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+14143318069", "retell_llm_dynamic_variables": { "first_name": "Wilfredo", "last_name": "Gonzalez", "full_name": "Wilfredo Gonzalez", "contact_id": "8397", "email": "fgonz2185@aol.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "WI", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 64 [2026-05-13 14:21:45] Webhook received: Contact ID 34496 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+12044305147", "retell_llm_dynamic_variables": { "first_name": "Mohd", "last_name": "Kinnarath", "full_name": "Mohd Kinnarath", "contact_id": "34496", "email": "mohdkinnarath@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 65 [2026-05-13 14:21:45] Webhook received: Contact ID 36854 [2026-05-13 14:21:45] Payload: { "from_number": "+14375242727", "to_number": "+12894395319", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Newman", "full_name": "Ashley Newman", "contact_id": "36854", "email": "ashleynewman446@gmail.com", "orgname": "Vine and Partners", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:21:45] Added to queue. Total in queue: 66 [2026-05-13 14:26:42] Webhook received: Contact ID 30002 [2026-05-13 14:26:42] Payload: { "from_number": "+14375242727", "to_number": "+12047812108", "retell_llm_dynamic_variables": { "first_name": "Toni", "last_name": "Brick", "full_name": "Toni Brick", "contact_id": "30002", "email": "toni@brickmail.ca", "orgname": "4563477 Manitoba Ltd.", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 vm Dec 12 2025 vm Dec17 2025 vm\n2026 May 08 voicemail reached, no conversation\n2026 May 08 voicemail reached, no live contact\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no conversation with contact", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:42] Added to queue. Total in queue: 21 [2026-05-13 14:26:42] Webhook received: Contact ID 28897 [2026-05-13 14:26:42] Payload: { "from_number": "+14375242727", "to_number": "+16043095045", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Lew", "full_name": "Natalie Lew", "contact_id": "28897", "email": "nlew@beachgrovegolf.com", "orgname": "Beach Grove Golf Club", "member_type": "AST", "bloc_notes_ac": "May 28 2025 in a meeting\r\nAug 12 2025 not available\r\nLN Oct 21 2025 not available\n2026 May 08 call reached automated system at Beech Grove Golf Club, no human contact made\n2026 May 11 call reached automated system at Beech Grove Golf Club, navigated menu but no human reached\n2026 May 13 call reached automated system, voicemail prompt received, call ended by agent", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:42] Added to queue. Total in queue: 22 [2026-05-13 14:26:43] Webhook received: Contact ID 6263 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+13182904825", "retell_llm_dynamic_variables": { "first_name": "Rick", "last_name": "Hines", "full_name": "Rick Hines", "contact_id": "6263", "email": "rick.hines59@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 23 [2026-05-13 14:26:43] Webhook received: Contact ID 34595 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+19099199332", "retell_llm_dynamic_variables": { "first_name": "Lee", "last_name": "Shiloh", "full_name": "Lee Shiloh", "contact_id": "34595", "email": "lee.shiloh@wolterskluwer.com", "orgname": "Wolters Kluwer", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no contact with Lee", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 24 [2026-05-13 14:26:43] Webhook received: Contact ID 34025 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+18179098677", "retell_llm_dynamic_variables": { "first_name": "Valerie", "last_name": "Moore", "full_name": "Valerie Moore", "contact_id": "34025", "email": "vmoore@sallybeauty.com", "orgname": "Sally Beauty", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 reached voicemail for Valerie Moore\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact interaction\n2026 May 13 call reached voicemail for Valerie Moore", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 25 [2026-05-13 14:26:43] Webhook received: Contact ID 42286 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+17738700711", "retell_llm_dynamic_variables": { "first_name": "Linda", "last_name": "Clomax", "full_name": "Linda Clomax", "contact_id": "42286", "email": "no-email61@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Sept 3 2025 vm Oct 17 2025 vm Oct 31 2025 vm\r\nDec 4 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human answered\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 26 [2026-05-13 14:26:43] Webhook received: Contact ID 7825 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+13062205861", "retell_llm_dynamic_variables": { "first_name": "Tammy", "last_name": "Stewart", "full_name": "Tammy Stewart", "contact_id": "7825", "email": "tam.custom@shaw.ca", "orgname": "Custom Drywall Services Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 Number not in service\n2026-05-08 Dial no answer, phone: +13069780744\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +13069780744\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +13069780744", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 27 [2026-05-13 14:26:43] Webhook received: Contact ID 31403 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+12043406295", "retell_llm_dynamic_variables": { "first_name": "Kayla", "last_name": "Black", "full_name": "Kayla Black", "contact_id": "31403", "email": "k.rushinka@hotmail.com", "orgname": "Kurtis Black Contracting", "member_type": "AST", "bloc_notes_ac": "May 4 2026 completed with renewal ( sent both emails for renewal and webinars)\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 11 voicemail reached - no live contact\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 28 [2026-05-13 14:26:43] Webhook received: Contact ID 8235 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+12049604045", "retell_llm_dynamic_variables": { "first_name": "Joseph", "last_name": "Oluwadebi", "full_name": "Joseph Oluwadebi", "contact_id": "8235", "email": "joedebi2020@gmail.com", "orgname": "Overton Environmental Enterprises Inc.", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n05 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 reached voicemail at Overton Environmental Enterprises", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Webhook received: Contact ID 9573 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+12049184714", "retell_llm_dynamic_variables": { "first_name": "Jayne", "last_name": "Miller", "full_name": "Jayne Miller", "contact_id": "9573", "email": "jayne1979@hotmail.com", "orgname": "YMCA-YWCA of Winnipeg", "member_type": "AST", "bloc_notes_ac": "12 March 2025 VM\r\n18 March 2025 VM\r\n01 April 2025 VM Apr 4 2025 vm\r\nApr 10 2025 vm May 6 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 29 [2026-05-13 14:26:43] Added to queue. Total in queue: 30 [2026-05-13 14:26:43] Webhook received: Contact ID 7524 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+17788081162", "retell_llm_dynamic_variables": { "first_name": "Patti", "last_name": "Schamber", "full_name": "Patti Schamber", "contact_id": "7524", "email": "pgschamber@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, no message left\n2026 May 08 voicemail reached, contact Patty asked to leave a message\n2026 May 11 contact not Patti, informed Patti in care home and unreachable\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 31 [2026-05-13 14:26:43] Webhook received: Contact ID 42178 [2026-05-13 14:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14699875051", "retell_llm_dynamic_variables": { "first_name": "Stephen", "last_name": "Busbice", "full_name": "Stephen Busbice", "contact_id": "42178", "email": "no-email239@ler.com", "orgname": "Heidelberg Materials, Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm\n2026-05-08 invalid phone destination, phone: +19726536019\n2026 May 08 voicemail reached, no contact made\n2026-05-11 invalid phone destination, phone: +19726536019\n2026 May 11 call reached voicemail, no human answer\n2026-05-13 invalid phone destination, phone: +19726536019", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:43] Added to queue. Total in queue: 32 [2026-05-13 14:26:44] Webhook received: Contact ID 8530 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+13068075881", "retell_llm_dynamic_variables": { "first_name": "Yujuan", "last_name": "Liao", "full_name": "Yujuan Liao", "contact_id": "8530", "email": "joyll208216@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 Refused\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 33 [2026-05-13 14:26:44] Webhook received: Contact ID 33977 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12045105932", "retell_llm_dynamic_variables": { "first_name": "Susan", "last_name": "Driedger", "full_name": "Susan Driedger", "contact_id": "33977", "email": "raesue24@yahoo.com", "orgname": "Dynamic Machine Corp.", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026-05-08 invalid phone destination, phone: +12049578491\n2026 May 08 call reached voicemail, no human interaction\n2026-05-11 invalid phone destination, phone: +12049578491\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 invalid phone destination, phone: +12049578491", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 34 [2026-05-13 14:26:44] Webhook received: Contact ID 11335 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+19723228596", "retell_llm_dynamic_variables": { "first_name": "Leslie", "last_name": "Bowman", "full_name": "Leslie Bowman", "contact_id": "11335", "email": "lesbowman2002@yahoo.com", "orgname": "Toyota", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 35 [2026-05-13 14:26:44] Webhook received: Contact ID 29193 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+13062622404", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Dareichuk", "full_name": "Lisa Dareichuk", "contact_id": "29193", "email": "ldareichuk@willowsgolf.com", "orgname": "Willows Golf Inc.", "member_type": "AST", "bloc_notes_ac": "May 13 2026 Survey completed- emails for webinars and renewal\r\nMay 4 2026 vm\r\nMay 6 2026 vm\n2026 May 13 call reached voicemail, contact away from desk", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 36 [2026-05-13 14:26:44] Webhook received: Contact ID 16354 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+13067283561", "retell_llm_dynamic_variables": { "first_name": "Lynn", "last_name": "Litzenberger", "full_name": "Lynn Litzenberger", "contact_id": "16354", "email": "llitzy@gmail.com", "orgname": "Lynn Litzenberger", "member_type": "AST", "bloc_notes_ac": "May 26 2025 vm\r\nAug 12 2025 Survey completed She deals more with bookkeeping right now but may be dealing with payroll again in the future.\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 37 [2026-05-13 14:26:44] Webhook received: Contact ID 34412 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12146755451", "retell_llm_dynamic_variables": { "first_name": "Amy", "last_name": "Magnanti", "full_name": "Amy Magnanti", "contact_id": "34412", "email": "amy.magnanti@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 Completed\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "TX", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 38 [2026-05-13 14:26:44] Webhook received: Contact ID 10799 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12042968166", "retell_llm_dynamic_variables": { "first_name": "Teresa", "last_name": "Graham", "full_name": "Teresa Graham", "contact_id": "10799", "email": "t.winnipeg73@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 call back later MB time\n2026 May 08 call reached uninitialized voicemail service, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached uninitialized voicemail service, no contact made\n2026 May 13 call reached uninitialized voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 39 [2026-05-13 14:26:44] Webhook received: Contact ID 33915 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+13062929742", "retell_llm_dynamic_variables": { "first_name": "Kristin", "last_name": "Morton", "full_name": "Kristin Morton", "contact_id": "33915", "email": "krisdm11@gmail.com", "orgname": "SJ Fine Foods Ltd.", "member_type": "AST", "bloc_notes_ac": "June 3 2025 vm\r\nAug 20 2025 vm\r\nLN Nov 19 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made.\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 40 [2026-05-13 14:26:44] Webhook received: Contact ID 9250 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+13063828251", "retell_llm_dynamic_variables": { "first_name": "Maureen", "last_name": "Hvidston", "full_name": "Maureen Hvidston", "contact_id": "9250", "email": "maureenh@checksnbalances.ca", "orgname": "CDC Bookkeeping", "member_type": "AST", "bloc_notes_ac": "May 16 2025 vm\r\nJuly 17 2025 vm\r\nLN Oct 1 2025 Number not in service at this time vm msg\n2026-05-08 Dial no answer, phone: +13069557855\n2026-05-08 Dial no answer, phone: +13063828251\n2026-05-11 Dial no answer, phone: +13069557855\n2026-05-11 Dial no answer, phone: +13063828251\n2026-05-13 Dial no answer, phone: +13069557855", "number_of_passed_courses": "4", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 41 [2026-05-13 14:26:44] Webhook received: Contact ID 17558 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+16043284074", "retell_llm_dynamic_variables": { "first_name": "Victor", "last_name": "Sei", "full_name": "Victor Sei", "contact_id": "17558", "email": "victor.sj.sei@gmail.com", "orgname": "MEC Mountain Equipment Company", "member_type": "AST", "bloc_notes_ac": "may 27 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached MEC Home Office, no Victor Sei found, call ended.\n2026 May 11 multiple holds and transfers, reached Janet who could not connect to Victor Sei\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 42 [2026-05-13 14:26:44] Webhook received: Contact ID 11311 [2026-05-13 14:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12408480416", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Kozelek", "full_name": "Jennifer Kozelek", "contact_id": "11311", "email": "jennifer.kozelek@claires.com", "orgname": "Claire's", "member_type": "AST", "bloc_notes_ac": "May 22 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 9 2025 vm\n2026-05-08 Dial no answer, phone: +18477656742\n2026 May 08 call reached voicemail, no contact with Jennifer Kozelek\n2026-05-11 Dial no answer, phone: +18477656742\n2026 May 11 call went to voicemail, no direct contact made\n2026-05-13 Dial no answer, phone: +18477656742", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T14:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:44] Added to queue. Total in queue: 43 [2026-05-13 14:26:45] Webhook received: Contact ID 29764 [2026-05-13 14:26:45] Payload: { "from_number": "+14375242727", "to_number": "+12509961683", "retell_llm_dynamic_variables": { "first_name": "Amelia", "last_name": "Ubleis", "full_name": "Amelia Ubleis", "contact_id": "29764", "email": "amelia@ubleislogging.com", "orgname": "Ubleis Logging Ltd.", "member_type": "AST", "bloc_notes_ac": "Oct 20 2025 completed with first email sent\n2026 May 08 call reached wrong person, unable to connect to Amelia.\n2026 May 11 reached Megan Ubleis, Amelia busy, no callback time given\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:45] Added to queue. Total in queue: 44 [2026-05-13 14:26:45] Webhook received: Contact ID 10056 [2026-05-13 14:26:45] Payload: { "from_number": "+14375242727", "to_number": "+13062611579", "retell_llm_dynamic_variables": { "first_name": "Virginia", "last_name": "Tomas", "full_name": "Virginia Tomas", "contact_id": "10056", "email": "vtomas@genomeprairie.ca", "orgname": "Genome Prairie", "member_type": "AST", "bloc_notes_ac": "May 20 2025 no answer\r\nAug 6 2025 vm\r\nLN Oct 1 2025 vm\n2026 May 08 call reached voicemail, no contact answer\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact answer", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:45] Added to queue. Total in queue: 45 [2026-05-13 14:26:45] Webhook received: Contact ID 28891 [2026-05-13 14:26:45] Payload: { "from_number": "+14375242727", "to_number": "+19188522622", "retell_llm_dynamic_variables": { "first_name": "Terri", "last_name": "Collins", "full_name": "Terri Collins", "contact_id": "28891", "email": "tcollins@tandemdiabetes.com", "orgname": "Tandem Diabetes Care", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 vm\r\nLN Oct 14 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 no answer from contact, call ended due to inactivity.\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "NV", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:45] Added to queue. Total in queue: 46 [2026-05-13 14:26:46] Webhook received: Contact ID 42283 [2026-05-13 14:26:46] Payload: { "from_number": "+14375242727", "to_number": "+19189911255", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "McLaury", "full_name": "Denise McLaury", "contact_id": "42283", "email": "no-email57@ler.com", "orgname": "TD Williamson Canada ULC", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no conversation\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "OK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:46] Added to queue. Total in queue: 47 [2026-05-13 14:26:46] Webhook received: Contact ID 42327 [2026-05-13 14:26:46] Payload: { "from_number": "+14375242727", "to_number": "+1459364381944444", "retell_llm_dynamic_variables": { "first_name": "Beverley", "last_name": "Taylor", "full_name": "Beverley Taylor", "contact_id": "42327", "email": "bev@esirail.ca", "orgname": "ESI Rail Ltd.", "member_type": "AST", "bloc_notes_ac": "Oct 6 2025 completed \r\nemail updated \r\nwants to renew\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail for Beverley Taylor", "number_of_passed_courses": "1", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:46] Added to queue. Total in queue: 48 [2026-05-13 14:26:46] Webhook received: Contact ID 33846 [2026-05-13 14:26:46] Payload: { "from_number": "+14375242727", "to_number": "+13062910858", "retell_llm_dynamic_variables": { "first_name": "Templeton", "last_name": "Lorilee", "full_name": "Templeton Lorilee", "contact_id": "33846", "email": "ltempleton@wbm.ca", "orgname": "WBM Technologies Inc.", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 call reached voicemail at WBM Technologies\n2026 May 08 contact could not take the call, voicemail reached\n2026 May 11 voicemail reached for Laurie Templeton at WBM Technology\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at WBM Technology, no contact with Laurie Templeton", "number_of_passed_courses": "2", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:46] Added to queue. Total in queue: 49 [2026-05-13 14:26:46] Webhook received: Contact ID 34787 [2026-05-13 14:26:46] Payload: { "from_number": "+14375242727", "to_number": "+12047732528", "retell_llm_dynamic_variables": { "first_name": "Donalda", "last_name": "Wishart", "full_name": "Donalda Wishart", "contact_id": "34787", "email": "dwishart@pwsd.ca", "orgname": "Park West School Division", "member_type": "AST", "bloc_notes_ac": "june 10 2025 she doesnt work there anymore\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail of Val Harris\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail of Val Harris", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:46] Added to queue. Total in queue: 50 [2026-05-13 14:26:46] Webhook received: Contact ID 34682 [2026-05-13 14:26:46] Payload: { "from_number": "+14375242727", "to_number": "+12047914468", "retell_llm_dynamic_variables": { "first_name": "Robert", "last_name": "Berard", "full_name": "Robert Berard", "contact_id": "34682", "email": "rberard28@gmail.com", "orgname": "RB Accounting and Tax", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:46] Added to queue. Total in queue: 51 [2026-05-13 14:26:47] Webhook received: Contact ID 8123 [2026-05-13 14:26:47] Payload: { "from_number": "+14375242727", "to_number": "+14167820276", "retell_llm_dynamic_variables": { "first_name": "Antoniette", "last_name": "Fracassi", "full_name": "Antoniette Fracassi", "contact_id": "8123", "email": "antoniette.fracassi@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 contact not available, callback scheduled after 4 PM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact with Antoniette", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:47] Added to queue. Total in queue: 52 [2026-05-13 14:26:47] Webhook received: Contact ID 42082 [2026-05-13 14:26:47] Payload: { "from_number": "+14375242727", "to_number": "+19189911255", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "McLaury", "full_name": "Denise McLaury", "contact_id": "42082", "email": "no-email189@ler.com", "orgname": "TD Williamson Canada ULC", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "OK", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:26:47] Added to queue. Total in queue: 53 [2026-05-13 14:31:44] Webhook received: Contact ID 29711 [2026-05-13 14:31:44] Payload: { "from_number": "+14375242727", "to_number": "+17809188488", "retell_llm_dynamic_variables": { "first_name": "Sarina", "last_name": "Trudel", "full_name": "Sarina Trudel", "contact_id": "29711", "email": "sarinatrudel@gmail.com", "orgname": "TITAN Construction (1989) Ltd.", "member_type": "AST", "bloc_notes_ac": "Oct 20 2025 she is on mat leave\n2026 May 08 reached receptionist; Sarina on maternity leave, no callback time provided.\n2026 May 11 call reached automated system, no human interaction.\n2026 May 11 contact not available, callback scheduled for Wednesday afternoon - NPI# not provided", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-11T13:26:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:31:44] Added to queue. Total in queue: 4 [2026-05-13 14:31:45] Webhook received: Contact ID 37813 [2026-05-13 14:31:45] Payload: { "from_number": "+14375242727", "to_number": "+12898382470", "retell_llm_dynamic_variables": { "first_name": "Ayzhia", "last_name": "Aquash", "full_name": "Ayzhia Aquash", "contact_id": "37813", "email": "a_aquash@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Call back busy right now.\r\nJune 16 2025 Survey completed . She said she does not have the finances for membership right now. She said maybe in the future.\n2026 May 08 contact requested callback for renewal discussion on 2026-05-13 afternoon - NPI# 37813", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-08T10:06:50-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 14:31:45] Added to queue. Total in queue: 5 [2026-05-13 15:08:23] Webhook received: Contact ID 11308 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14038913308", "retell_llm_dynamic_variables": { "first_name": "Jackielou", "last_name": "Amamio", "full_name": "Jackielou Amamio", "contact_id": "11308", "email": "jack_amamio23@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no live contact", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 1 [2026-05-13 15:08:23] Webhook received: Contact ID 10527 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14034064303", "retell_llm_dynamic_variables": { "first_name": "Kerrin", "last_name": "Steele, Cphr", "full_name": "Kerrin Steele, Cphr", "contact_id": "10527", "email": "kerrin.steele@albertahealthservices.ca", "orgname": "Bravo Target Safety LP", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 Number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 2 [2026-05-13 15:08:23] Webhook received: Contact ID 34201 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14036516944", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Grossi", "full_name": "Shelley Grossi", "contact_id": "34201", "email": "sgrossi@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact with Shelley", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 3 [2026-05-13 15:08:23] Webhook received: Contact ID 34398 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15873336623", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Pomba", "full_name": "Andrea Pomba", "contact_id": "34398", "email": "andreavpomba@gmail.com", "orgname": "IDENT GROUP INC", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 4 [2026-05-13 15:08:23] Webhook received: Contact ID 37065 [2026-05-13 15:08:23] Webhook received: Contact ID 10329 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17802647961", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Wallace", "full_name": "Shannon Wallace", "contact_id": "10329", "email": "shannonlcampbell@icloud.com", "orgname": "Boyle Street Community Services", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Sept 4 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 reached voicemail, no contact with Shannon\n2026 May 11 voicemail reached - contact leaving Boyle Street Community Services as of May 29th\n2026 May 11 voicemail reached, no human contact", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 5 [2026-05-13 15:08:23] Webhook received: Contact ID 34142 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17808093629", "retell_llm_dynamic_variables": { "first_name": "Darcy", "last_name": "Koshman", "full_name": "Darcy Koshman", "contact_id": "34142", "email": "darcy@koshman.ca", "orgname": "Koshman & Schaaf LLP", "member_type": "AST", "bloc_notes_ac": "June 4 2025 number not in service\n2026-05-08 invalid phone destination, phone: +17808093629\n2026 May 08 voicemail reached - no live contact\n2026-05-11 invalid phone destination, phone: +17808093629\n2026 May 11 call reached voicemail, no contact with Barb", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 6 [2026-05-13 15:08:23] Webhook received: Contact ID 34680 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14038178043", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Sparks", "full_name": "Carol Sparks", "contact_id": "34680", "email": "ca.sparks@shaw.ca", "orgname": "Athabasca Oil Corp.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 VM\n2026-05-08 dial busy, phone: +14038178043\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail answered by Jill Sparks", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 7 [2026-05-13 15:08:23] Webhook received: Contact ID 37850 [2026-05-13 15:08:23] Webhook received: Contact ID 44089 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15873174472", "retell_llm_dynamic_variables": { "first_name": "Osakue", "last_name": "Ogunbor", "full_name": "Osakue Ogunbor", "contact_id": "44089", "email": "o.osakue80@gmail.com", "orgname": "DXP/HSE Integrated", "member_type": "AST", "bloc_notes_ac": "Dec 12 2025 vm Dec 16 2025 vm\n2026-05-08 invalid phone destination, phone: +15873174472\n2026 May 08 call reached voicemail, no conversation\n2026-05-11 invalid phone destination, phone: +15873174472\n2026 May 11 call went to voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 8 [2026-05-13 15:08:23] Webhook received: Contact ID 36149 [2026-05-13 15:08:23] Webhook received: Contact ID 43386 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17809081272", "retell_llm_dynamic_variables": { "first_name": "A.", "last_name": "Batt", "full_name": "A. Batt", "contact_id": "43386", "email": "janessa.hagen@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 Survey completed No longer in payroll.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 9 [2026-05-13 15:08:23] Webhook received: Contact ID 42318 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14032316285", "retell_llm_dynamic_variables": { "first_name": "N.", "last_name": "Odeh", "full_name": "N. Odeh", "contact_id": "42318", "email": "georgeodeh9773@gmail.com", "orgname": "United Way of Calgary and Area", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 10 [2026-05-13 15:08:23] Webhook received: Contact ID 36351 [2026-05-13 15:08:23] Webhook received: Contact ID 36655 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14035053373", "retell_llm_dynamic_variables": { "first_name": "Corinne", "last_name": "Hofer", "full_name": "Corinne Hofer", "contact_id": "36655", "email": "barbih80@hotmail.com", "orgname": "MNP LLP", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 11 [2026-05-13 15:08:23] Webhook received: Contact ID 10286 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17802641030", "retell_llm_dynamic_variables": { "first_name": "Lorie", "last_name": "Black", "full_name": "Lorie Black", "contact_id": "10286", "email": "lorie@blacklineranch.ca", "orgname": "Blackline Ranch Comany Inc.", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Sept 4 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 12 [2026-05-13 15:08:23] Webhook received: Contact ID 9790 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17808140178", "retell_llm_dynamic_variables": { "first_name": "Lennis", "last_name": "Isberg", "full_name": "Lennis Isberg", "contact_id": "9790", "email": "lennis.isberg@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "may 20 2025 vm Aug 12 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no contact made\n2026 May 11 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 13 [2026-05-13 15:08:23] Webhook received: Contact ID 8450 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+17808864512", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Keppy", "full_name": "Jody Keppy", "contact_id": "8450", "email": "jb.keppy@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 14 [2026-05-13 15:08:23] Webhook received: Contact ID 29080 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+15878889562", "retell_llm_dynamic_variables": { "first_name": "Xiaoxiao", "last_name": "Yan", "full_name": "Xiaoxiao Yan", "contact_id": "29080", "email": "yx60618@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Webhook received: Contact ID 37629 [2026-05-13 15:08:23] Added to queue. Total in queue: 15 [2026-05-13 15:08:23] Webhook received: Contact ID 34732 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14032153483", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Persson", "full_name": "Eric Persson", "contact_id": "34732", "email": "epersson@metercor.com", "orgname": "Metercor Inc.", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 24 September 2025 Survey completed - they hired a new payroll employee and she is a member\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 16 [2026-05-13 15:08:23] Webhook received: Contact ID 37181 [2026-05-13 15:08:23] Webhook received: Contact ID 17398 [2026-05-13 15:08:23] Payload: { "from_number": "+14375242727", "to_number": "+14033467563", "retell_llm_dynamic_variables": { "first_name": "Kathleen", "last_name": "Hileman", "full_name": "Kathleen Hileman", "contact_id": "17398", "email": "kathy.hileman@rdcrs.ca", "orgname": "Red Deer Catholic school Division", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:23] Added to queue. Total in queue: 17 [2026-05-13 15:08:24] Webhook received: Contact ID 36445 [2026-05-13 15:08:24] Webhook received: Contact ID 42095 [2026-05-13 15:08:24] Webhook received: Contact ID 34200 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14032984254", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Zess", "full_name": "Andrea Zess", "contact_id": "34200", "email": "andrea.zess@sovgen.com", "orgname": "Sovereign General Insurance Company", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14032984254\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +14032984254\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 18 [2026-05-13 15:08:24] Webhook received: Contact ID 36235 [2026-05-13 15:08:24] Webhook received: Contact ID 36644 [2026-05-13 15:08:24] Webhook received: Contact ID 29652 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17804601045", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Marton", "full_name": "Anna Marton", "contact_id": "29652", "email": "anna@platinumtechnologiesinc.ca", "orgname": "Platinum Technologies Inc.", "member_type": "AST", "bloc_notes_ac": "may 28 2025 vm\r\nSept 5 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Anna Martin\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 19 [2026-05-13 15:08:24] Webhook received: Contact ID 8201 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17809299026", "retell_llm_dynamic_variables": { "first_name": "Carolyn", "last_name": "Thorpe", "full_name": "Carolyn Thorpe", "contact_id": "8201", "email": "carolynrthorpe@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025\n2026 May 08 call reached voicemail - no human interaction\n2026 May 08 call reached voicemail.\n2026 May 11 voicemail reached, no human answer\n2026 May 11 call went to voicemail, no contact reached", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 20 [2026-05-13 15:08:24] Webhook received: Contact ID 37499 [2026-05-13 15:08:24] Webhook received: Contact ID 7671 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14036012978", "retell_llm_dynamic_variables": { "first_name": "Angel", "last_name": "Wiebe", "full_name": "Angel Wiebe", "contact_id": "7671", "email": "angel@bookkeepingangel.com", "orgname": "Angel's Bookkeeping", "member_type": "AST", "bloc_notes_ac": "12 May 2025 Wrong number\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human contact\n2026 May 11 voicemail reached, no direct contact\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 21 [2026-05-13 15:08:24] Webhook received: Contact ID 34030 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17807323206", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Greschuk", "full_name": "Marie Greschuk", "contact_id": "34030", "email": "mariegreschuk1123@gmail.com", "orgname": "Gordon Food Service", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 call reached voicemail, no human answered\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 22 [2026-05-13 15:08:24] Webhook received: Contact ID 10716 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17809601223", "retell_llm_dynamic_variables": { "first_name": "Linette", "last_name": "Franklin", "full_name": "Linette Franklin", "contact_id": "10716", "email": "lfranklin@rjenterprises.com", "orgname": "RJ Enterprises Inc.", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 Survey completed\n2026 May 08 call reached voicemail of RJ Group of Companies\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 voicemail reached at RJ Group of Companies\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 23 [2026-05-13 15:08:24] Webhook received: Contact ID 34251 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14035805175", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Harvey", "full_name": "Ashley Harvey", "contact_id": "34251", "email": "a.harvey@sccoop.ca", "orgname": "South Country Co-op Ltd.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail for Julie\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 24 [2026-05-13 15:08:24] Webhook received: Contact ID 11389 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15879360282", "retell_llm_dynamic_variables": { "first_name": "Sami", "last_name": "Khalaf", "full_name": "Sami Khalaf", "contact_id": "11389", "email": "sami.s.khalaf2@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 25 [2026-05-13 15:08:24] Webhook received: Contact ID 37032 [2026-05-13 15:08:24] Webhook received: Contact ID 36985 [2026-05-13 15:08:24] Webhook received: Contact ID 16585 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17809808801", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "MacEachern", "full_name": "Shelley MacEachern", "contact_id": "16585", "email": "shelley.maceachern@lbdpcn.com", "orgname": "Leduc Beaumont Family Physicians Group NPC", "member_type": "AST", "bloc_notes_ac": "May 26 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 9 2025 vm\n2026 May 08 call reached voicemail, no contact with Shelley\n2026 May 08 call reached voicemail\n2026 May 11 - No direct contact, extension 500 unavailable\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 26 [2026-05-13 15:08:24] Webhook received: Contact ID 17135 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+18777373642", "retell_llm_dynamic_variables": { "first_name": "Stacy", "last_name": "Soch", "full_name": "Stacy Soch", "contact_id": "17135", "email": "stacy.wilkinson@serenic.com", "orgname": "Serenic Software", "member_type": "AST", "bloc_notes_ac": "May 26 2025 no answer\r\nAug 11 2025 vm\r\nLN Oct 14 2025 no answer\n2026-05-08 Dial no answer, phone: +17804093481\n2026-05-11 Dial no answer, phone: +17804093481", "number_of_passed_courses": "0", "extension": "481", "province": "MB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 27 [2026-05-13 15:08:24] Webhook received: Contact ID 6118 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14034616610", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "Fernandes", "full_name": "Nancy Fernandes", "contact_id": "6118", "email": "nancyfernandes.h@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 completed ( send info for All alberta events)\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 28 [2026-05-13 15:08:24] Webhook received: Contact ID 35388 [2026-05-13 15:08:24] Webhook received: Contact ID 8532 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17803774011", "retell_llm_dynamic_variables": { "first_name": "Cyrene", "last_name": "Sanico", "full_name": "Cyrene Sanico", "contact_id": "8532", "email": "stroke@mccoyglobal.com", "orgname": "McCoy Global Inc.", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n08 September 2025 No longer works there\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail not initialized by customer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Webhook received: Contact ID 35124 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17803809626", "retell_llm_dynamic_variables": { "first_name": "Shirley", "last_name": "Milinkovic", "full_name": "Shirley Milinkovic", "contact_id": "35124", "email": "milinkovicshirley@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 voicemail reached, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 29 [2026-05-13 15:08:24] Added to queue. Total in queue: 30 [2026-05-13 15:08:24] Webhook received: Contact ID 34161 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17804515685", "retell_llm_dynamic_variables": { "first_name": "Chitwan", "last_name": "Khosla", "full_name": "Chitwan Khosla", "contact_id": "34161", "email": "chit.wan.kh@gmail.com", "orgname": "Brokel Stainless Ltd.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 Survey completed They outsource payroll and she is now a CPA\n2026 May 08 call reached voicemail for Chitwin Cosla\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached for Chitwan Koffla\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 31 [2026-05-13 15:08:24] Webhook received: Contact ID 7794 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14038160828", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Ng", "full_name": "Tanya Ng", "contact_id": "7794", "email": "tanya.ng5@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 32 [2026-05-13 15:08:24] Webhook received: Contact ID 30179 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15874860512", "retell_llm_dynamic_variables": { "first_name": "Candace", "last_name": "Knott", "full_name": "Candace Knott", "contact_id": "30179", "email": "cknott@bgsaradiology.ca", "orgname": "BGSA Radiology Inc", "member_type": "AST", "bloc_notes_ac": "30 April 2025 VM\r\n05 May 2025 They are busy that week\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Candice Knott\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 33 [2026-05-13 15:08:24] Webhook received: Contact ID 34567 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+14032753666", "retell_llm_dynamic_variables": { "first_name": "Tara", "last_name": "Sanderson", "full_name": "Tara Sanderson", "contact_id": "34567", "email": "tsanderson@thomasinsulation.ca", "orgname": "THOMAS Associated Management", "member_type": "AST", "bloc_notes_ac": "june 9 2025 she doesnt work there anymore\n2026 May 08 reached voicemail of Thomas Group, Thomas Kanata\n2026 May 08 call reached voicemail, no contact with Tara\n2026 May 11 voicemail reached, no contact with Tara\n2026 May 11 call reached voicemail, no contact with Tara", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 34 [2026-05-13 15:08:24] Webhook received: Contact ID 37607 [2026-05-13 15:08:24] Webhook received: Contact ID 46843 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15875001891", "retell_llm_dynamic_variables": { "first_name": "Fregie", "last_name": "Padilla", "full_name": "Fregie Padilla", "contact_id": "46843", "email": "fregiepadilla@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 8 2026 vm\r\nMay 12 2026 vm", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 35 [2026-05-13 15:08:24] Webhook received: Contact ID 42367 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+17805327889", "retell_llm_dynamic_variables": { "first_name": "Kristin", "last_name": "Burgess", "full_name": "Kristin Burgess", "contact_id": "42367", "email": "kristinburgess@eastlink.ca", "orgname": "Kristin K Burgess Professional Corp.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact with Kristen K.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:24] Added to queue. Total in queue: 36 [2026-05-13 15:08:24] Webhook received: Contact ID 14133 [2026-05-13 15:08:24] Payload: { "from_number": "+14375242727", "to_number": "+15873233729", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Cheung", "full_name": "Bonnie Cheung", "contact_id": "14133", "email": "bonnie.cheung@campusenergy.ca", "orgname": "Campus Energy Partners", "member_type": "AST", "bloc_notes_ac": "may 26 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 37 [2026-05-13 15:08:25] Webhook received: Contact ID 36808 [2026-05-13 15:08:25] Webhook received: Contact ID 11314 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17802423713", "retell_llm_dynamic_variables": { "first_name": "Jieyun", "last_name": "Zhang", "full_name": "Jieyun Zhang", "contact_id": "11314", "email": "jieyun1@ualberta.ca", "orgname": "Origami Accounting", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 busy call back\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 38 [2026-05-13 15:08:25] Webhook received: Contact ID 43356 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17804356452", "retell_llm_dynamic_variables": { "first_name": "Kam", "last_name": "Chan", "full_name": "Kam Chan", "contact_id": "43356", "email": "wendychan00@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 39 [2026-05-13 15:08:25] Webhook received: Contact ID 34700 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17806387788", "retell_llm_dynamic_variables": { "first_name": "Ei", "last_name": "Topham", "full_name": "Ei Topham", "contact_id": "34700", "email": "nelliesoe19@gmail.com", "orgname": "Servus Credit Union Ltd.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 202wrong number\n2026-05-08 Dial no answer, phone: +17806387788\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +17806387788\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 40 [2026-05-13 15:08:25] Webhook received: Contact ID 8661 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14035617686", "retell_llm_dynamic_variables": { "first_name": "Lenuta", "last_name": "Oncea", "full_name": "Lenuta Oncea", "contact_id": "8661", "email": "lenutaoncea6@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 08 call reached voicemail not initialized\n2026 May 11 call reached uninitialized voicemail service\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 41 [2026-05-13 15:08:25] Webhook received: Contact ID 11296 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17809921613", "retell_llm_dynamic_variables": { "first_name": "Gail", "last_name": "Atamanchuk", "full_name": "Gail Atamanchuk", "contact_id": "11296", "email": "gail44@telus.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail after pressing digit to bypass call control\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 42 [2026-05-13 15:08:25] Webhook received: Contact ID 37532 [2026-05-13 15:08:25] Webhook received: Contact ID 30586 [2026-05-13 15:08:25] Webhook received: Contact ID 46826 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17806088242", "retell_llm_dynamic_variables": { "first_name": "Leann", "last_name": "Strilchuk", "full_name": "Leann Strilchuk", "contact_id": "46826", "email": "leann.strilchuk@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm\r\nMay 12 2026 vm", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 43 [2026-05-13 15:08:25] Webhook received: Contact ID 31310 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14033805558", "retell_llm_dynamic_variables": { "first_name": "Jackie", "last_name": "Vas", "full_name": "Jackie Vas", "contact_id": "31310", "email": "jackielv@ymail.com", "orgname": "PepsiCo Foods Canada", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm May 6 2026 vm\r\nMay 12 2026 vm", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 44 [2026-05-13 15:08:25] Webhook received: Contact ID 11253 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17804356785", "retell_llm_dynamic_variables": { "first_name": "Allenna", "last_name": "Stefanyshyn", "full_name": "Allenna Stefanyshyn", "contact_id": "11253", "email": "al_the_8_ball@hotmail.com", "orgname": "Atco Electric", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 contact not reached, voicemail received\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 45 [2026-05-13 15:08:25] Webhook received: Contact ID 34466 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14032086312", "retell_llm_dynamic_variables": { "first_name": "Tamara", "last_name": "Pacchiano", "full_name": "Tamara Pacchiano", "contact_id": "34466", "email": "tpacchiano@northstarfordcalgary.ca", "orgname": "NorthStar Ford Calgary", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14032086312\n2026-05-08 Dial no answer, phone: +14039719528\n2026-05-11 invalid phone destination, phone: +14032086312\n2026-05-11 Dial no answer, phone: +14039719528", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 46 [2026-05-13 15:08:25] Webhook received: Contact ID 34630 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14036168859", "retell_llm_dynamic_variables": { "first_name": "Llana", "last_name": "McCowan", "full_name": "Llana McCowan", "contact_id": "34630", "email": "wildoat3@gmail.com", "orgname": "Wild Oat Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 reached voicemail of Donna McCowen, intended contact Llana not reached\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail\n2026 May 11 voicemail reached, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 47 [2026-05-13 15:08:25] Webhook received: Contact ID 7886 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14035046054", "retell_llm_dynamic_variables": { "first_name": "Bev", "last_name": "Thompson", "full_name": "Bev Thompson", "contact_id": "7886", "email": "thatbookkeeper@telus.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made.", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 48 [2026-05-13 15:08:25] Webhook received: Contact ID 34689 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17804524333", "retell_llm_dynamic_variables": { "first_name": "Thelma", "last_name": "Mactal", "full_name": "Thelma Mactal", "contact_id": "34689", "email": "tmactal@nunastar.com", "orgname": "Frobisher Inn", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 Not working there anymore\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 49 [2026-05-13 15:08:25] Webhook received: Contact ID 34112 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14037148127", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Thorpe", "full_name": "Denise Thorpe", "contact_id": "34112", "email": "denise@podmarketinginc.com", "orgname": "POD Marketing Inc.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail after greeting by Denise\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 50 [2026-05-13 15:08:25] Webhook received: Contact ID 34591 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14033428215", "retell_llm_dynamic_variables": { "first_name": "Isabelle", "last_name": "Zimmer", "full_name": "Isabelle Zimmer", "contact_id": "34591", "email": "isabelle.zimmer@reddeer.ca", "orgname": "The City of Red Deer", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail of Isabelle Zimmer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 51 [2026-05-13 15:08:25] Webhook received: Contact ID 33964 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+17805258228", "retell_llm_dynamic_variables": { "first_name": "Najmus", "last_name": "Khan", "full_name": "Najmus Khan", "contact_id": "33964", "email": "najmus.saqib.khan@gmail.com", "orgname": "Alberta-Pacific Forest Industries Inc.", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 52 [2026-05-13 15:08:25] Webhook received: Contact ID 7460 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+14034410379", "retell_llm_dynamic_variables": { "first_name": "Parveen", "last_name": "Sharma", "full_name": "Parveen Sharma", "contact_id": "7460", "email": "priya_2020@hotmail.com", "orgname": "Canadian Rocky Mountain Resorts", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 08 call reached voicemail for Parveen Sharma\n2026-05-08 Dial no answer, phone: +14032932004\n2026 May 11 call reached voicemail for Parveen Sharma\n2026-05-11 Dial no answer, phone: +14032932004", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 53 [2026-05-13 15:08:25] Webhook received: Contact ID 42024 [2026-05-13 15:08:25] Webhook received: Contact ID 31332 [2026-05-13 15:08:25] Payload: { "from_number": "+14375242727", "to_number": "+18257364544", "retell_llm_dynamic_variables": { "first_name": "Peace", "last_name": "Yousuo", "full_name": "Peace Yousuo", "contact_id": "31332", "email": "ebikoropeace@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Dec 9 2025 completed with renewal\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:25] Added to queue. Total in queue: 54 [2026-05-13 15:08:26] Webhook received: Contact ID 34250 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17808145295", "retell_llm_dynamic_variables": { "first_name": "Josephine", "last_name": "Angeles", "full_name": "Josephine Angeles", "contact_id": "34250", "email": "jangeles0901@gmail.com", "orgname": "Pomeroy Loding LP", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026-05-08 Dial no answer, phone: +17806050734\n2026 May 11 reached voicemail for Pomeroy Lodge\n2026-05-11 Dial no answer, phone: +17806050734", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 55 [2026-05-13 15:08:26] Webhook received: Contact ID 10098 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14035106132", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Salvucci", "full_name": "Cindy Salvucci", "contact_id": "10098", "email": "cindysal73@gmail.com", "orgname": "Wallace & Carey", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n01 April 2025 VM Apr 7 2025 vm\r\nAPr 10 2025 vm May 6 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 voicemail reached, no conversation\n2026 May 11 voicemail reached, no conversation\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Webhook received: Contact ID 8537 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17804913508", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Caughell", "full_name": "Donna Caughell", "contact_id": "8537", "email": "caughell_d@hotmail.com", "orgname": "Edmonton Humane Society", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail for Dara Kono\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 56 [2026-05-13 15:08:26] Webhook received: Contact ID 30265 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17803870767", "retell_llm_dynamic_variables": { "first_name": "Soni", "last_name": "Sidhu", "full_name": "Soni Sidhu", "contact_id": "30265", "email": "soni_sidhu@hotmail.com", "orgname": "GFL Environmental Inc", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 number no longer in service\n2026-05-08 invalid phone destination, phone: +17803870767\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +17803870767\n2026 May 11 call reached voicemail", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 57 [2026-05-13 15:08:26] Added to queue. Total in queue: 58 [2026-05-13 15:08:26] Webhook received: Contact ID 44765 [2026-05-13 15:08:26] Webhook received: Contact ID 30293 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14032165900", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Aitken", "full_name": "Lisa Aitken", "contact_id": "30293", "email": "aitkenl@echo-group.net", "orgname": "Echo Seismic Ltd.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail for Lisa Aiken\n2026 May 11 voicemail reached, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 59 [2026-05-13 15:08:26] Webhook received: Contact ID 8544 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17805381447", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Zazula", "full_name": "Jodi Zazula", "contact_id": "8544", "email": "jzazula@korecompression.com", "orgname": "Kore Compression and Machine", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 not in today back tomorrow\r\nJuly 16 2025 vm\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail for Jody Zazula\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached for Jody Zazula\n2026 May 11 call reached voicemail", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 60 [2026-05-13 15:08:26] Webhook received: Contact ID 42030 [2026-05-13 15:08:26] Webhook received: Contact ID 42364 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+17807191166", "retell_llm_dynamic_variables": { "first_name": "Zenovia", "last_name": "Adams", "full_name": "Zenovia Adams", "contact_id": "42364", "email": "zenovia55@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 61 [2026-05-13 15:08:26] Webhook received: Contact ID 34342 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+15873932822", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Villarin", "full_name": "Karen Villarin", "contact_id": "34342", "email": "ksvillarin@gmail.com", "orgname": "Adecco Employment Services", "member_type": "AST", "bloc_notes_ac": "June 5 2025 line busy\r\nAug 21 2025 line busy\n2026 May 08 call was an automated telemarketing message with no user interaction\n2026 May 08 call reached voicemail, message left\n2026 May 11 call was telemarketing and user did not engage.\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 62 [2026-05-13 15:08:26] Webhook received: Contact ID 10925 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14038093407", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Alvarez", "full_name": "Sarah Alvarez", "contact_id": "10925", "email": "sb.alvarez76@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n14 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 63 [2026-05-13 15:08:26] Webhook received: Contact ID 8220 [2026-05-13 15:08:26] Payload: { "from_number": "+14375242727", "to_number": "+14036020274", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Drysdale", "full_name": "Cathy Drysdale", "contact_id": "8220", "email": "catanndrysdale@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail or gatekeeper, contact not available.\n2026 May 11 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, contact not available", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:26] Added to queue. Total in queue: 64 [2026-05-13 15:08:27] Webhook received: Contact ID 34430 [2026-05-13 15:08:27] Payload: { "from_number": "+14375242727", "to_number": "+17739403853", "retell_llm_dynamic_variables": { "first_name": "Ivonne", "last_name": "Torres", "full_name": "Ivonne Torres", "contact_id": "34430", "email": "imexicano1212@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 contact requested callback at 2 PM, no renewal discussion\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:27] Added to queue. Total in queue: 65 [2026-05-13 15:08:27] Webhook received: Contact ID 34043 [2026-05-13 15:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14032128413", "retell_llm_dynamic_variables": { "first_name": "Kathryn", "last_name": "Campbell", "full_name": "Kathryn Campbell", "contact_id": "34043", "email": "kadacamp@gmail.com", "orgname": "Energy Resourcing Canada", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14032128413\n2026 May 08 voicemail reached, message left\n2026-05-11 invalid phone destination, phone: +14032128413\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:27] Added to queue. Total in queue: 66 [2026-05-13 15:08:27] Webhook received: Contact ID 34271 [2026-05-13 15:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14038607259", "retell_llm_dynamic_variables": { "first_name": "Kristal", "last_name": "Shaw", "full_name": "Kristal Shaw", "contact_id": "34271", "email": "kristal@lanternaccounting.com", "orgname": "Lantern Accounting Solutions Ltd.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail or gatekeeper, Kristal not available\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:27] Added to queue. Total in queue: 67 [2026-05-13 15:08:27] Webhook received: Contact ID 6003 [2026-05-13 15:08:27] Payload: { "from_number": "+14375242727", "to_number": "+15878928923", "retell_llm_dynamic_variables": { "first_name": "Marsha", "last_name": "Hebert, Rpt", "full_name": "Marsha Hebert, Rpt", "contact_id": "6003", "email": "marshashebert@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 08 voicemail reached, no conversation\n2026 May 11 call reached voicemail answered by Heidi\n2026 May 11 voicemail reached, no human contact", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:27] Added to queue. Total in queue: 68 [2026-05-13 15:08:27] Webhook received: Contact ID 34607 [2026-05-13 15:08:27] Payload: { "from_number": "+14375242727", "to_number": "+18254141864", "retell_llm_dynamic_variables": { "first_name": "Shao", "last_name": "Cao", "full_name": "Shao Cao", "contact_id": "34607", "email": "sofia@easterseals.ab.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:27] Added to queue. Total in queue: 69 [2026-05-13 15:08:27] Webhook received: Contact ID 11345 [2026-05-13 15:08:27] Payload: { "from_number": "+14375242727", "to_number": "+14034004433", "retell_llm_dynamic_variables": { "first_name": "Mina", "last_name": "Holie", "full_name": "Mina Holie", "contact_id": "11345", "email": "m.holie@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:27] Added to queue. Total in queue: 70 [2026-05-13 15:08:27] Webhook received: Contact ID 44764 [2026-05-13 15:08:28] Webhook received: Contact ID 11271 [2026-05-13 15:08:28] Payload: { "from_number": "+14375242727", "to_number": "+12087581786", "retell_llm_dynamic_variables": { "first_name": "Nika", "last_name": "Buck", "full_name": "Nika Buck", "contact_id": "11271", "email": "buckn72@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ID", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:28] Added to queue. Total in queue: 71 [2026-05-13 15:08:28] Webhook received: Contact ID 37664 [2026-05-13 15:08:28] Payload: { "from_number": "+14375242727", "to_number": "+15878946671", "retell_llm_dynamic_variables": { "first_name": "Robel", "last_name": "Mehari", "full_name": "Robel Mehari", "contact_id": "37664", "email": "robelforlife@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "16 June 2025 VM\r\nLN / 18 September 2025 VM\n2026-05-08 Dial no answer, phone: +15878946671\n2026-05-08 Dial no answer, phone: +15878946671\n2026-05-11 Dial no answer, phone: +15878946671\n2026-05-11 Dial no answer, phone: +15878946671", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:28] Added to queue. Total in queue: 72 [2026-05-13 15:08:28] Webhook received: Contact ID 34060 [2026-05-13 15:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14039322401", "retell_llm_dynamic_variables": { "first_name": "Marijke", "last_name": "Couch", "full_name": "Marijke Couch", "contact_id": "34060", "email": "couchbookkeeping@gmail.com", "orgname": "Couch Bookkeeping Inc.", "member_type": "AST", "bloc_notes_ac": "03 June 2025 No answer\r\nLN / 15 September 2025 No answer\n2026-05-08 Dial no answer, phone: +14039322401\n2026-05-08 Dial no answer, phone: +14039322401\n2026-05-11 Dial no answer, phone: +14039322401\n2026-05-11 Dial no answer, phone: +14039322401", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:28] Added to queue. Total in queue: 73 [2026-05-13 15:08:28] Webhook received: Contact ID 11302 [2026-05-13 15:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14038166640", "retell_llm_dynamic_variables": { "first_name": "Lorraine", "last_name": "Heck", "full_name": "Lorraine Heck", "contact_id": "11302", "email": "heck_ml@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:28] Added to queue. Total in queue: 74 [2026-05-13 15:08:28] Webhook received: Contact ID 34194 [2026-05-13 15:08:28] Payload: { "from_number": "+14375242727", "to_number": "+17805381350", "retell_llm_dynamic_variables": { "first_name": "Inga", "last_name": "Giesbrecht", "full_name": "Inga Giesbrecht", "contact_id": "34194", "email": "finance@cfachurch.ca", "orgname": "Christian Fellowship Assembly", "member_type": "AST", "bloc_notes_ac": "04 June 2025 No longer working there\n2026 May 08 call reached voicemail of Christian Fellowship Assembly\n2026 May 08 call reached voicemail\n2026 May 11 reached voicemail for Christian Fellowship Assembly\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:28] Added to queue. Total in queue: 75 [2026-05-13 15:08:28] Webhook received: Contact ID 34368 [2026-05-13 15:08:28] Payload: { "from_number": "+14375242727", "to_number": "+14037191717", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Lee-Dinh", "full_name": "Lisa Lee-Dinh", "contact_id": "34368", "email": "l_lisa79@hotmail.com", "orgname": "Iconic Power Systems", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 Dial no answer, phone: +14037191717\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +14037191717\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:28] Added to queue. Total in queue: 76 [2026-05-13 15:08:28] Webhook received: Contact ID 37826 [2026-05-13 15:08:29] Webhook received: Contact ID 29181 [2026-05-13 15:08:29] Payload: { "from_number": "+14375242727", "to_number": "+15879838492", "retell_llm_dynamic_variables": { "first_name": "Silvia", "last_name": "Daniele", "full_name": "Silvia Daniele", "contact_id": "29181", "email": "silvia@capcitylandscaping.com", "orgname": "Cap-City Landscaping Inc.", "member_type": "AST", "bloc_notes_ac": "Oct 16 2025 vm Oct 29 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:29] Added to queue. Total in queue: 77 [2026-05-13 15:08:29] Webhook received: Contact ID 29262 [2026-05-13 15:08:29] Payload: { "from_number": "+14375242727", "to_number": "+14039098428", "retell_llm_dynamic_variables": { "first_name": "Sarvnaz", "last_name": "Bagheri", "full_name": "Sarvnaz Bagheri", "contact_id": "29262", "email": "sarvnaz_bagheri@yahoo.com", "orgname": "ECD Management Inc.", "member_type": "AST", "bloc_notes_ac": "DEc 5 2025 vm Dec 12 2025 vm\r\nDec 16 2025 vm\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact with Sarvnaz Bagheri", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:08:29] Added to queue. Total in queue: 78 [2026-05-13 15:23:21] Webhook received: Contact ID 9790 [2026-05-13 15:23:21] Payload: { "from_number": "+14375242727", "to_number": "+17808140178", "retell_llm_dynamic_variables": { "first_name": "Lennis", "last_name": "Isberg", "full_name": "Lennis Isberg", "contact_id": "9790", "email": "lennis.isberg@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "may 20 2025 vm Aug 12 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no contact made\n2026 May 11 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:21] Added to queue. Total in queue: 2 [2026-05-13 15:23:22] Webhook received: Contact ID 34142 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+17809227094", "retell_llm_dynamic_variables": { "first_name": "Darcy", "last_name": "Koshman", "full_name": "Darcy Koshman", "contact_id": "34142", "email": "darcy@koshman.ca", "orgname": "Koshman & Schaaf LLP", "member_type": "AST", "bloc_notes_ac": "June 4 2025 number not in service\n2026-05-08 invalid phone destination, phone: +17808093629\n2026 May 08 voicemail reached - no live contact\n2026-05-11 invalid phone destination, phone: +17808093629\n2026 May 11 call reached voicemail, no contact with Barb\n2026-05-13 invalid phone destination, phone: +17808093629", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 3 [2026-05-13 15:23:22] Webhook received: Contact ID 11389 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+15879360282", "retell_llm_dynamic_variables": { "first_name": "Sami", "last_name": "Khalaf", "full_name": "Sami Khalaf", "contact_id": "11389", "email": "sami.s.khalaf2@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 4 [2026-05-13 15:23:22] Webhook received: Contact ID 43386 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+17809081272", "retell_llm_dynamic_variables": { "first_name": "A.", "last_name": "Batt", "full_name": "A. Batt", "contact_id": "43386", "email": "janessa.hagen@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN Sept 30 2025 Survey completed No longer in payroll.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 5 [2026-05-13 15:23:22] Webhook received: Contact ID 11253 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+17804356785", "retell_llm_dynamic_variables": { "first_name": "Allenna", "last_name": "Stefanyshyn", "full_name": "Allenna Stefanyshyn", "contact_id": "11253", "email": "al_the_8_ball@hotmail.com", "orgname": "Atco Electric", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 contact not reached, voicemail received\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 6 [2026-05-13 15:23:22] Webhook received: Contact ID 7460 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+14032932004", "retell_llm_dynamic_variables": { "first_name": "Parveen", "last_name": "Sharma", "full_name": "Parveen Sharma", "contact_id": "7460", "email": "priya_2020@hotmail.com", "orgname": "Canadian Rocky Mountain Resorts", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 23 2025 vm\n2026 May 08 call reached voicemail for Parveen Sharma\n2026-05-08 Dial no answer, phone: +14032932004\n2026 May 11 call reached voicemail for Parveen Sharma\n2026-05-11 Dial no answer, phone: +14032932004\n2026 May 13 call reached voicemail for Parveen Sharma", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 7 [2026-05-13 15:23:22] Webhook received: Contact ID 34689 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+17804661191", "retell_llm_dynamic_variables": { "first_name": "Thelma", "last_name": "Mactal", "full_name": "Thelma Mactal", "contact_id": "34689", "email": "tmactal@nunastar.com", "orgname": "Frobisher Inn", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 Not working there anymore\n2026 May 08 call reached voicemail, no human contact\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at Touchstone Holdings and Newnastar Property offices", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 8 [2026-05-13 15:23:22] Webhook received: Contact ID 8201 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+17809299026", "retell_llm_dynamic_variables": { "first_name": "Carolyn", "last_name": "Thorpe", "full_name": "Carolyn Thorpe", "contact_id": "8201", "email": "carolynrthorpe@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025\n2026 May 08 call reached voicemail - no human interaction\n2026 May 08 call reached voicemail.\n2026 May 11 voicemail reached, no human answer\n2026 May 11 call went to voicemail, no contact reached\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 9 [2026-05-13 15:23:22] Webhook received: Contact ID 34398 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+14038319982", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Pomba", "full_name": "Andrea Pomba", "contact_id": "34398", "email": "andreavpomba@gmail.com", "orgname": "IDENT GROUP INC", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 10 [2026-05-13 15:23:22] Webhook received: Contact ID 34630 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+14036168859", "retell_llm_dynamic_variables": { "first_name": "Llana", "last_name": "McCowan", "full_name": "Llana McCowan", "contact_id": "34630", "email": "wildoat3@gmail.com", "orgname": "Wild Oat Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 reached voicemail of Donna McCowen, intended contact Llana not reached\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail\n2026 May 11 voicemail reached, no human answer\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 11 [2026-05-13 15:23:22] Webhook received: Contact ID 37453 [2026-05-13 15:23:22] Payload: { "from_number": "+14375242727", "to_number": "+13064247751", "retell_llm_dynamic_variables": { "first_name": "Carrie", "last_name": "Kotylak", "full_name": "Carrie Kotylak", "contact_id": "37453", "email": "carriekotylak@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Refused\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T14:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:22] Added to queue. Total in queue: 12 [2026-05-13 15:23:23] Webhook received: Contact ID 7671 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14036012978", "retell_llm_dynamic_variables": { "first_name": "Angel", "last_name": "Wiebe", "full_name": "Angel Wiebe", "contact_id": "7671", "email": "angel@bookkeepingangel.com", "orgname": "Angel's Bookkeeping", "member_type": "AST", "bloc_notes_ac": "12 May 2025 Wrong number\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human contact\n2026 May 11 voicemail reached, no direct contact\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail.", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 13 [2026-05-13 15:23:23] Webhook received: Contact ID 7794 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14038160828", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Ng", "full_name": "Tanya Ng", "contact_id": "7794", "email": "tanya.ng5@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 14 [2026-05-13 15:23:23] Webhook received: Contact ID 8450 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+17808864512", "retell_llm_dynamic_variables": { "first_name": "Jody", "last_name": "Keppy", "full_name": "Jody Keppy", "contact_id": "8450", "email": "jb.keppy@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 15 [2026-05-13 15:23:23] Webhook received: Contact ID 8661 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14035617686", "retell_llm_dynamic_variables": { "first_name": "Lenuta", "last_name": "Oncea", "full_name": "Lenuta Oncea", "contact_id": "8661", "email": "lenutaoncea6@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 08 call reached voicemail not initialized\n2026 May 11 call reached uninitialized voicemail service\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail not initialized by customer", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 16 [2026-05-13 15:23:23] Webhook received: Contact ID 7886 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14035046054", "retell_llm_dynamic_variables": { "first_name": "Bev", "last_name": "Thompson", "full_name": "Bev Thompson", "contact_id": "7886", "email": "thatbookkeeper@telus.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made.\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 17 [2026-05-13 15:23:23] Webhook received: Contact ID 29080 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+15878889562", "retell_llm_dynamic_variables": { "first_name": "Xiaoxiao", "last_name": "Yan", "full_name": "Xiaoxiao Yan", "contact_id": "29080", "email": "yx60618@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, message left\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 18 [2026-05-13 15:23:23] Webhook received: Contact ID 11296 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+17809921613", "retell_llm_dynamic_variables": { "first_name": "Gail", "last_name": "Atamanchuk", "full_name": "Gail Atamanchuk", "contact_id": "11296", "email": "gail44@telus.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail after pressing digit to bypass call control\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 19 [2026-05-13 15:23:23] Webhook received: Contact ID 11308 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14038913308", "retell_llm_dynamic_variables": { "first_name": "Jackielou", "last_name": "Amamio", "full_name": "Jackielou Amamio", "contact_id": "11308", "email": "jack_amamio23@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no live contact\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 20 [2026-05-13 15:23:23] Webhook received: Contact ID 44089 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14037148735", "retell_llm_dynamic_variables": { "first_name": "Osakue", "last_name": "Ogunbor", "full_name": "Osakue Ogunbor", "contact_id": "44089", "email": "o.osakue80@gmail.com", "orgname": "DXP/HSE Integrated", "member_type": "AST", "bloc_notes_ac": "Dec 12 2025 vm Dec 16 2025 vm\n2026-05-08 invalid phone destination, phone: +15873174472\n2026 May 08 call reached voicemail, no conversation\n2026-05-11 invalid phone destination, phone: +15873174472\n2026 May 11 call went to voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +15873174472", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Webhook received: Contact ID 31310 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14033809766", "retell_llm_dynamic_variables": { "first_name": "Jackie", "last_name": "Vas", "full_name": "Jackie Vas", "contact_id": "31310", "email": "jackielv@ymail.com", "orgname": "PepsiCo Foods Canada", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm May 6 2026 vm\r\nMay 12 2026 vm\n2026 May 13 reached voicemail, no contact with Kim Brosbaugh", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 21 [2026-05-13 15:23:23] Webhook received: Contact ID 37054 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+13144789710", "retell_llm_dynamic_variables": { "first_name": "Gordon", "last_name": "Middleton", "full_name": "Gordon Middleton", "contact_id": "37054", "email": "gordon.middleton@experian.com", "orgname": "Experian Employer Services", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MO", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 22 [2026-05-13 15:23:23] Added to queue. Total in queue: 23 [2026-05-13 15:23:23] Webhook received: Contact ID 10716 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+17809139560", "retell_llm_dynamic_variables": { "first_name": "Linette", "last_name": "Franklin", "full_name": "Linette Franklin", "contact_id": "10716", "email": "lfranklin@rjenterprises.com", "orgname": "RJ Enterprises Inc.", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 Survey completed\n2026 May 08 call reached voicemail of RJ Group of Companies\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 voicemail reached at RJ Group of Companies\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at RJ Group of Companies", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 24 [2026-05-13 15:23:23] Webhook received: Contact ID 36599 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+12042913823", "retell_llm_dynamic_variables": { "first_name": "Kwai", "last_name": "Ma", "full_name": "Kwai Ma", "contact_id": "36599", "email": "kfma820@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 25 [2026-05-13 15:23:23] Webhook received: Contact ID 34030 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+17809517703", "retell_llm_dynamic_variables": { "first_name": "Marie", "last_name": "Greschuk", "full_name": "Marie Greschuk", "contact_id": "34030", "email": "mariegreschuk1123@gmail.com", "orgname": "Gordon Food Service", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 call reached voicemail, no human answered\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 26 [2026-05-13 15:23:23] Webhook received: Contact ID 17398 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14033467563", "retell_llm_dynamic_variables": { "first_name": "Kathleen", "last_name": "Hileman", "full_name": "Kathleen Hileman", "contact_id": "17398", "email": "kathy.hileman@rdcrs.ca", "orgname": "Red Deer Catholic school Division", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Webhook received: Contact ID 34200 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14039235527", "retell_llm_dynamic_variables": { "first_name": "Andrea", "last_name": "Zess", "full_name": "Andrea Zess", "contact_id": "34200", "email": "andrea.zess@sovgen.com", "orgname": "Sovereign General Insurance Company", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14032984254\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +14032984254\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +14032984254", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 27 [2026-05-13 15:23:23] Webhook received: Contact ID 29652 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+17806601283", "retell_llm_dynamic_variables": { "first_name": "Anna", "last_name": "Marton", "full_name": "Anna Marton", "contact_id": "29652", "email": "anna@platinumtechnologiesinc.ca", "orgname": "Platinum Technologies Inc.", "member_type": "AST", "bloc_notes_ac": "may 28 2025 vm\r\nSept 5 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Anna Martin\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 28 [2026-05-13 15:23:23] Added to queue. Total in queue: 29 [2026-05-13 15:23:23] Webhook received: Contact ID 10527 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14033580531", "retell_llm_dynamic_variables": { "first_name": "Kerrin", "last_name": "Steele, Cphr", "full_name": "Kerrin Steele, Cphr", "contact_id": "10527", "email": "kerrin.steele@albertahealthservices.ca", "orgname": "Bravo Target Safety LP", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 Number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no human contact\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 30 [2026-05-13 15:23:23] Webhook received: Contact ID 10329 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+17809044241", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Wallace", "full_name": "Shannon Wallace", "contact_id": "10329", "email": "shannonlcampbell@icloud.com", "orgname": "Boyle Street Community Services", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Sept 4 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 reached voicemail, no contact with Shannon\n2026 May 11 voicemail reached - contact leaving Boyle Street Community Services as of May 29th\n2026 May 11 voicemail reached, no human contact\n2026 May 13 voicemail reached; contact leaving Boyle Community Services as of May 29, 2025.", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 31 [2026-05-13 15:23:23] Webhook received: Contact ID 34043 [2026-05-13 15:23:23] Payload: { "from_number": "+14375242727", "to_number": "+14038750722", "retell_llm_dynamic_variables": { "first_name": "Kathryn", "last_name": "Campbell", "full_name": "Kathryn Campbell", "contact_id": "34043", "email": "kadacamp@gmail.com", "orgname": "Energy Resourcing Canada", "member_type": "AST", "bloc_notes_ac": "03 June 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14032128413\n2026 May 08 voicemail reached, message left\n2026-05-11 invalid phone destination, phone: +14032128413\n2026 May 11 voicemail reached, message left\n2026-05-13 invalid phone destination, phone: +14032128413", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:23] Added to queue. Total in queue: 32 [2026-05-13 15:23:24] Webhook received: Contact ID 34466 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14039719528", "retell_llm_dynamic_variables": { "first_name": "Tamara", "last_name": "Pacchiano", "full_name": "Tamara Pacchiano", "contact_id": "34466", "email": "tpacchiano@northstarfordcalgary.ca", "orgname": "NorthStar Ford Calgary", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 Number not in service\n2026-05-08 invalid phone destination, phone: +14032086312\n2026-05-08 Dial no answer, phone: +14039719528\n2026-05-11 invalid phone destination, phone: +14032086312\n2026-05-11 Dial no answer, phone: +14039719528\n2026-05-13 invalid phone destination, phone: +14032086312", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 33 [2026-05-13 15:23:24] Webhook received: Contact ID 14133 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14036086311", "retell_llm_dynamic_variables": { "first_name": "Bonnie", "last_name": "Cheung", "full_name": "Bonnie Cheung", "contact_id": "14133", "email": "bonnie.cheung@campusenergy.ca", "orgname": "Campus Energy Partners", "member_type": "AST", "bloc_notes_ac": "may 26 2025 vm Sept 5 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Webhook received: Contact ID 10286 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17802641030", "retell_llm_dynamic_variables": { "first_name": "Lorie", "last_name": "Black", "full_name": "Lorie Black", "contact_id": "10286", "email": "lorie@blacklineranch.ca", "orgname": "Blackline Ranch Comany Inc.", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Sept 4 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 34 [2026-05-13 15:23:24] Added to queue. Total in queue: 35 [2026-05-13 15:23:24] Webhook received: Contact ID 34591 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14035061543", "retell_llm_dynamic_variables": { "first_name": "Isabelle", "last_name": "Zimmer", "full_name": "Isabelle Zimmer", "contact_id": "34591", "email": "isabelle.zimmer@reddeer.ca", "orgname": "The City of Red Deer", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 23 September 2025 Survey completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail of Isabelle Zimmer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail of Isabelle Zimmer, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 36 [2026-05-13 15:23:24] Webhook received: Contact ID 34251 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14039282013", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Harvey", "full_name": "Ashley Harvey", "contact_id": "34251", "email": "a.harvey@sccoop.ca", "orgname": "South Country Co-op Ltd.", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail for Julie\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 37 [2026-05-13 15:23:24] Webhook received: Contact ID 30265 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17802880676", "retell_llm_dynamic_variables": { "first_name": "Soni", "last_name": "Sidhu", "full_name": "Soni Sidhu", "contact_id": "30265", "email": "soni_sidhu@hotmail.com", "orgname": "GFL Environmental Inc", "member_type": "AST", "bloc_notes_ac": "May 28 2025 vm\r\nAug 12 2025 number no longer in service\n2026-05-08 invalid phone destination, phone: +17803870767\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +17803870767\n2026 May 11 call reached voicemail\n2026-05-13 invalid phone destination, phone: +17803870767", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 38 [2026-05-13 15:23:24] Webhook received: Contact ID 42367 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17805327889", "retell_llm_dynamic_variables": { "first_name": "Kristin", "last_name": "Burgess", "full_name": "Kristin Burgess", "contact_id": "42367", "email": "kristinburgess@eastlink.ca", "orgname": "Kristin K Burgess Professional Corp.", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact with Kristen K.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human contact\n2026 May 13 call reached voicemail at Burgess residence and Kristen K Burgess Professional Corporation office", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 39 [2026-05-13 15:23:24] Webhook received: Contact ID 33964 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17805160783", "retell_llm_dynamic_variables": { "first_name": "Najmus", "last_name": "Khan", "full_name": "Najmus Khan", "contact_id": "33964", "email": "najmus.saqib.khan@gmail.com", "orgname": "Alberta-Pacific Forest Industries Inc.", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 40 [2026-05-13 15:23:24] Webhook received: Contact ID 31332 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+18257364544", "retell_llm_dynamic_variables": { "first_name": "Peace", "last_name": "Yousuo", "full_name": "Peace Yousuo", "contact_id": "31332", "email": "ebikoropeace@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Dec 9 2025 completed with renewal\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Webhook received: Contact ID 34112 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14037148127", "retell_llm_dynamic_variables": { "first_name": "Denise", "last_name": "Thorpe", "full_name": "Denise Thorpe", "contact_id": "34112", "email": "denise@podmarketinginc.com", "orgname": "POD Marketing Inc.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail after greeting by Denise\n2026 May 11 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 41 [2026-05-13 15:23:24] Added to queue. Total in queue: 42 [2026-05-13 15:23:24] Webhook received: Contact ID 16585 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+15879893289", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "MacEachern", "full_name": "Shelley MacEachern", "contact_id": "16585", "email": "shelley.maceachern@lbdpcn.com", "orgname": "Leduc Beaumont Family Physicians Group NPC", "member_type": "AST", "bloc_notes_ac": "May 26 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 9 2025 vm\n2026 May 08 call reached voicemail, no contact with Shelley\n2026 May 08 call reached voicemail\n2026 May 11 - No direct contact, extension 500 unavailable\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact with Shelley", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 43 [2026-05-13 15:23:24] Webhook received: Contact ID 42318 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14036719773", "retell_llm_dynamic_variables": { "first_name": "N.", "last_name": "Odeh", "full_name": "N. Odeh", "contact_id": "42318", "email": "georgeodeh9773@gmail.com", "orgname": "United Way of Calgary and Area", "member_type": "AST", "bloc_notes_ac": "number not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 44 [2026-05-13 15:23:24] Webhook received: Contact ID 36655 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14035053373", "retell_llm_dynamic_variables": { "first_name": "Corinne", "last_name": "Hofer", "full_name": "Corinne Hofer", "contact_id": "36655", "email": "barbih80@hotmail.com", "orgname": "MNP LLP", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 45 [2026-05-13 15:23:24] Webhook received: Contact ID 34567 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14039730150", "retell_llm_dynamic_variables": { "first_name": "Tara", "last_name": "Sanderson", "full_name": "Tara Sanderson", "contact_id": "34567", "email": "tsanderson@thomasinsulation.ca", "orgname": "THOMAS Associated Management", "member_type": "AST", "bloc_notes_ac": "june 9 2025 she doesnt work there anymore\n2026 May 08 reached voicemail of Thomas Group, Thomas Kanata\n2026 May 08 call reached voicemail, no contact with Tara\n2026 May 11 voicemail reached, no contact with Tara\n2026 May 11 call reached voicemail, no contact with Tara\n2026 May 13 call reached voicemail - no contact with Tara", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 46 [2026-05-13 15:23:24] Webhook received: Contact ID 36491 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+16475621453", "retell_llm_dynamic_variables": { "first_name": "Sandra", "last_name": "Koroma", "full_name": "Sandra Koroma", "contact_id": "36491", "email": "koromasandra@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 contact requested callback at 3 PM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T14:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 47 [2026-05-13 15:23:24] Webhook received: Contact ID 43356 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17804356452", "retell_llm_dynamic_variables": { "first_name": "Kam", "last_name": "Chan", "full_name": "Kam Chan", "contact_id": "43356", "email": "wendychan00@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact available\n2026 May 13 call reached voicemail, no contact available", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 48 [2026-05-13 15:23:24] Webhook received: Contact ID 46843 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+15875001891", "retell_llm_dynamic_variables": { "first_name": "Fregie", "last_name": "Padilla", "full_name": "Fregie Padilla", "contact_id": "46843", "email": "fregiepadilla@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm May 8 2026 vm\r\nMay 12 2026 vm\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 49 [2026-05-13 15:23:24] Webhook received: Contact ID 30179 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14038782332", "retell_llm_dynamic_variables": { "first_name": "Candace", "last_name": "Knott", "full_name": "Candace Knott", "contact_id": "30179", "email": "cknott@bgsaradiology.ca", "orgname": "BGSA Radiology Inc", "member_type": "AST", "bloc_notes_ac": "30 April 2025 VM\r\n05 May 2025 They are busy that week\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Candice Knott\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail answered by Candice", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 50 [2026-05-13 15:23:24] Webhook received: Contact ID 34680 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14035429267", "retell_llm_dynamic_variables": { "first_name": "Carol", "last_name": "Sparks", "full_name": "Carol Sparks", "contact_id": "34680", "email": "ca.sparks@shaw.ca", "orgname": "Athabasca Oil Corp.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 VM\n2026-05-08 dial busy, phone: +14038178043\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail answered by Jill Sparks\n2026-05-13 dial busy, phone: +14038178043", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Webhook received: Contact ID 37009 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+12045091524", "retell_llm_dynamic_variables": { "first_name": "Richard", "last_name": "Zendzian", "full_name": "Richard Zendzian", "contact_id": "37009", "email": "rz71@mymts.net", "orgname": "Richard Zendzian", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 51 [2026-05-13 15:23:24] Added to queue. Total in queue: 52 [2026-05-13 15:23:24] Webhook received: Contact ID 36063 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+12042289569", "retell_llm_dynamic_variables": { "first_name": "Eaden", "last_name": "Hnatiuk", "full_name": "Eaden Hnatiuk", "contact_id": "36063", "email": "eadenhnatiuk@hotmail.com", "orgname": "ARC Advisory and Accounting", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T14:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 53 [2026-05-13 15:23:24] Webhook received: Contact ID 11314 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17802423713", "retell_llm_dynamic_variables": { "first_name": "Jieyun", "last_name": "Zhang", "full_name": "Jieyun Zhang", "contact_id": "11314", "email": "jieyun1@ualberta.ca", "orgname": "Origami Accounting", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 busy call back\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 54 [2026-05-13 15:23:24] Webhook received: Contact ID 34732 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14034705776", "retell_llm_dynamic_variables": { "first_name": "Eric", "last_name": "Persson", "full_name": "Eric Persson", "contact_id": "34732", "email": "epersson@metercor.com", "orgname": "Metercor Inc.", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 24 September 2025 Survey completed - they hired a new payroll employee and she is a member\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 55 [2026-05-13 15:23:24] Webhook received: Contact ID 17135 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17804093481", "retell_llm_dynamic_variables": { "first_name": "Stacy", "last_name": "Soch", "full_name": "Stacy Soch", "contact_id": "17135", "email": "stacy.wilkinson@serenic.com", "orgname": "Serenic Software", "member_type": "AST", "bloc_notes_ac": "May 26 2025 no answer\r\nAug 11 2025 vm\r\nLN Oct 14 2025 no answer\n2026-05-08 Dial no answer, phone: +17804093481\n2026-05-11 Dial no answer, phone: +17804093481", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Webhook received: Contact ID 34700 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17808079161", "retell_llm_dynamic_variables": { "first_name": "Ei", "last_name": "Topham", "full_name": "Ei Topham", "contact_id": "34700", "email": "nelliesoe19@gmail.com", "orgname": "Servus Credit Union Ltd.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 202wrong number\n2026-05-08 Dial no answer, phone: +17806387788\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +17806387788\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +17806387788", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 56 [2026-05-13 15:23:24] Added to queue. Total in queue: 57 [2026-05-13 15:23:24] Webhook received: Contact ID 34201 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14032413114", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Grossi", "full_name": "Shelley Grossi", "contact_id": "34201", "email": "sgrossi@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact with Shelley\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 58 [2026-05-13 15:23:24] Webhook received: Contact ID 6118 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+14034616610", "retell_llm_dynamic_variables": { "first_name": "Nancy", "last_name": "Fernandes", "full_name": "Nancy Fernandes", "contact_id": "6118", "email": "nancyfernandes.h@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 completed ( send info for All alberta events)\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 59 [2026-05-13 15:23:24] Webhook received: Contact ID 8532 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17802883980", "retell_llm_dynamic_variables": { "first_name": "Cyrene", "last_name": "Sanico", "full_name": "Cyrene Sanico", "contact_id": "8532", "email": "stroke@mccoyglobal.com", "orgname": "McCoy Global Inc.", "member_type": "AST", "bloc_notes_ac": "13 May 2025 VM\r\n08 September 2025 No longer works there\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail not initialized by customer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 60 [2026-05-13 15:23:24] Webhook received: Contact ID 34161 [2026-05-13 15:23:24] Payload: { "from_number": "+14375242727", "to_number": "+17802417700", "retell_llm_dynamic_variables": { "first_name": "Chitwan", "last_name": "Khosla", "full_name": "Chitwan Khosla", "contact_id": "34161", "email": "chit.wan.kh@gmail.com", "orgname": "Brokel Stainless Ltd.", "member_type": "AST", "bloc_notes_ac": "June 4 2025 vm\r\nAug 21 2025 Survey completed They outsource payroll and she is now a CPA\n2026 May 08 call reached voicemail for Chitwin Cosla\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached for Chitwan Koffla\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached for Chitwan Koffla", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:24] Added to queue. Total in queue: 61 [2026-05-13 15:23:25] Webhook received: Contact ID 35124 [2026-05-13 15:23:25] Payload: { "from_number": "+14375242727", "to_number": "+17803809626", "retell_llm_dynamic_variables": { "first_name": "Shirley", "last_name": "Milinkovic", "full_name": "Shirley Milinkovic", "contact_id": "35124", "email": "milinkovicshirley@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 voicemail reached, no message left\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:25] Added to queue. Total in queue: 62 [2026-05-13 15:23:25] Webhook received: Contact ID 34250 [2026-05-13 15:23:25] Payload: { "from_number": "+14375242727", "to_number": "+17806050734", "retell_llm_dynamic_variables": { "first_name": "Josephine", "last_name": "Angeles", "full_name": "Josephine Angeles", "contact_id": "34250", "email": "jangeles0901@gmail.com", "orgname": "Pomeroy Loding LP", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026-05-08 Dial no answer, phone: +17806050734\n2026 May 11 reached voicemail for Pomeroy Lodge\n2026-05-11 Dial no answer, phone: +17806050734\n2026 May 13 reached general voicemail for Pomeroy Lodge", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:23:25] Added to queue. Total in queue: 63 [2026-05-13 15:26:43] Webhook received: Contact ID 8220 [2026-05-13 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14036020274", "retell_llm_dynamic_variables": { "first_name": "Cathy", "last_name": "Drysdale", "full_name": "Cathy Drysdale", "contact_id": "8220", "email": "catanndrysdale@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail or gatekeeper, contact not available.\n2026 May 11 call reached voicemail, contact not available\n2026 May 11 call reached voicemail, contact not available\n2026 May 13 call reached voicemail, no contact available", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:43] Added to queue. Total in queue: 37 [2026-05-13 15:26:43] Webhook received: Contact ID 10098 [2026-05-13 15:26:43] Payload: { "from_number": "+14375242727", "to_number": "+14035106132", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Salvucci", "full_name": "Cindy Salvucci", "contact_id": "10098", "email": "cindysal73@gmail.com", "orgname": "Wallace & Carey", "member_type": "AST", "bloc_notes_ac": "13 March 2025 VM\r\n25 March 2025 VM\r\n01 April 2025 VM Apr 7 2025 vm\r\nAPr 10 2025 vm May 6 2025 vm\r\nAug 11 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 voicemail reached, no conversation\n2026 May 11 voicemail reached, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:43] Added to queue. Total in queue: 38 [2026-05-13 15:26:44] Webhook received: Contact ID 10925 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14038093407", "retell_llm_dynamic_variables": { "first_name": "Sarah", "last_name": "Alvarez", "full_name": "Sarah Alvarez", "contact_id": "10925", "email": "sb.alvarez76@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "18 March 2025 VM\r\n31 March 2025 VM\r\n03 April 2025 VM\r\n08 April 2025 VM\r\n10 April 2025 VM\r\n14 April 2025 VM\r\n22 April 2025 VM\r\n28 April 2025 VM\r\n04 September 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 39 [2026-05-13 15:26:44] Webhook received: Contact ID 37664 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+15878946671", "retell_llm_dynamic_variables": { "first_name": "Robel", "last_name": "Mehari", "full_name": "Robel Mehari", "contact_id": "37664", "email": "robelforlife@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "16 June 2025 VM\r\nLN / 18 September 2025 VM\n2026-05-08 Dial no answer, phone: +15878946671\n2026-05-08 Dial no answer, phone: +15878946671\n2026-05-11 Dial no answer, phone: +15878946671\n2026-05-11 Dial no answer, phone: +15878946671\n2026-05-13 Dial no answer, phone: +15878946671", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 40 [2026-05-13 15:26:44] Webhook received: Contact ID 6003 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+15878928923", "retell_llm_dynamic_variables": { "first_name": "Marsha", "last_name": "Hebert, Rpt", "full_name": "Marsha Hebert, Rpt", "contact_id": "6003", "email": "marshashebert@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 08 voicemail reached, no conversation\n2026 May 11 call reached voicemail answered by Heidi\n2026 May 11 voicemail reached, no human contact\n2026 May 13 call reached voicemail answered by Heidi, intended contact Marsha not reached", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 41 [2026-05-13 15:26:44] Webhook received: Contact ID 11345 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14034004433", "retell_llm_dynamic_variables": { "first_name": "Mina", "last_name": "Holie", "full_name": "Mina Holie", "contact_id": "11345", "email": "m.holie@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 42 [2026-05-13 15:26:44] Webhook received: Contact ID 34430 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17737278199", "retell_llm_dynamic_variables": { "first_name": "Ivonne", "last_name": "Torres", "full_name": "Ivonne Torres", "contact_id": "34430", "email": "imexicano1212@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 contact requested callback at 2 PM, no renewal discussion\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "IL", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 43 [2026-05-13 15:26:44] Webhook received: Contact ID 8537 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+17809168371", "retell_llm_dynamic_variables": { "first_name": "Donna", "last_name": "Caughell", "full_name": "Donna Caughell", "contact_id": "8537", "email": "caughell_d@hotmail.com", "orgname": "Edmonton Humane Society", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 24 2025 vm\n2026 May 08 call reached voicemail for Dara Kono\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 44 [2026-05-13 15:26:44] Webhook received: Contact ID 34060 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14039322401", "retell_llm_dynamic_variables": { "first_name": "Marijke", "last_name": "Couch", "full_name": "Marijke Couch", "contact_id": "34060", "email": "couchbookkeeping@gmail.com", "orgname": "Couch Bookkeeping Inc.", "member_type": "AST", "bloc_notes_ac": "03 June 2025 No answer\r\nLN / 15 September 2025 No answer\n2026-05-08 Dial no answer, phone: +14039322401\n2026-05-08 Dial no answer, phone: +14039322401\n2026-05-11 Dial no answer, phone: +14039322401\n2026-05-11 Dial no answer, phone: +14039322401\n2026-05-13 Dial no answer, phone: +14039322401", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 45 [2026-05-13 15:26:44] Webhook received: Contact ID 29181 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+15879838492", "retell_llm_dynamic_variables": { "first_name": "Silvia", "last_name": "Daniele", "full_name": "Silvia Daniele", "contact_id": "29181", "email": "silvia@capcitylandscaping.com", "orgname": "Cap-City Landscaping Inc.", "member_type": "AST", "bloc_notes_ac": "Oct 16 2025 vm Oct 29 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 46 [2026-05-13 15:26:44] Webhook received: Contact ID 8544 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+15873432112", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "Zazula", "full_name": "Jodi Zazula", "contact_id": "8544", "email": "jzazula@korecompression.com", "orgname": "Kore Compression and Machine", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 15 2025 not in today back tomorrow\r\nJuly 16 2025 vm\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail for Jody Zazula\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached for Jody Zazula\n2026 May 11 call reached voicemail\n2026 May 13 reached voicemail for Jody Zazula", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 47 [2026-05-13 15:26:44] Webhook received: Contact ID 11271 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+12087581786", "retell_llm_dynamic_variables": { "first_name": "Nika", "last_name": "Buck", "full_name": "Nika Buck", "contact_id": "11271", "email": "buckn72@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ID", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 48 [2026-05-13 15:26:44] Webhook received: Contact ID 34368 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14034374449", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Lee-Dinh", "full_name": "Lisa Lee-Dinh", "contact_id": "34368", "email": "l_lisa79@hotmail.com", "orgname": "Iconic Power Systems", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026-05-08 Dial no answer, phone: +14037191717\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +14037191717\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +14037191717", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 49 [2026-05-13 15:26:44] Webhook received: Contact ID 11302 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14038166640", "retell_llm_dynamic_variables": { "first_name": "Lorraine", "last_name": "Heck", "full_name": "Lorraine Heck", "contact_id": "11302", "email": "heck_ml@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 50 [2026-05-13 15:26:44] Webhook received: Contact ID 34607 [2026-05-13 15:26:44] Payload: { "from_number": "+14375242727", "to_number": "+14032580868", "retell_llm_dynamic_variables": { "first_name": "Shao", "last_name": "Cao", "full_name": "Shao Cao", "contact_id": "34607", "email": "sofia@easterseals.ab.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:44] Added to queue. Total in queue: 51 [2026-05-13 15:26:45] Webhook received: Contact ID 29262 [2026-05-13 15:26:45] Payload: { "from_number": "+14375242727", "to_number": "+14039098428", "retell_llm_dynamic_variables": { "first_name": "Sarvnaz", "last_name": "Bagheri", "full_name": "Sarvnaz Bagheri", "contact_id": "29262", "email": "sarvnaz_bagheri@yahoo.com", "orgname": "ECD Management Inc.", "member_type": "AST", "bloc_notes_ac": "DEc 5 2025 vm Dec 12 2025 vm\r\nDec 16 2025 vm\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no contact with Sarvnaz Bagheri\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:30-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:45] Added to queue. Total in queue: 52 [2026-05-13 15:26:45] Webhook received: Contact ID 42364 [2026-05-13 15:26:45] Payload: { "from_number": "+14375242727", "to_number": "+17804356256", "retell_llm_dynamic_variables": { "first_name": "Zenovia", "last_name": "Adams", "full_name": "Zenovia Adams", "contact_id": "42364", "email": "zenovia55@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no human answer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:45] Added to queue. Total in queue: 53 [2026-05-13 15:26:46] Webhook received: Contact ID 34271 [2026-05-13 15:26:46] Payload: { "from_number": "+14375242727", "to_number": "+14038607259", "retell_llm_dynamic_variables": { "first_name": "Kristal", "last_name": "Shaw", "full_name": "Kristal Shaw", "contact_id": "34271", "email": "kristal@lanternaccounting.com", "orgname": "Lantern Accounting Solutions Ltd.", "member_type": "AST", "bloc_notes_ac": "june 5 2025 vm\r\nLN / 23 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail or gatekeeper, Kristal not available\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 voicemail reached, no message left", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:46] Added to queue. Total in queue: 54 [2026-05-13 15:26:46] Webhook received: Contact ID 30293 [2026-05-13 15:26:46] Payload: { "from_number": "+14375242727", "to_number": "+14038195685", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Aitken", "full_name": "Lisa Aitken", "contact_id": "30293", "email": "aitkenl@echo-group.net", "orgname": "Echo Seismic Ltd.", "member_type": "AST", "bloc_notes_ac": "28 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail for Lisa Aiken\n2026 May 11 voicemail reached, no human answer\n2026 May 13 call reached voicemail for Lisa Aiken, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:26:46] Added to queue. Total in queue: 55 [2026-05-13 15:36:42] Webhook received: Contact ID 34342 [2026-05-13 15:36:42] Payload: { "from_number": "+14375242727", "to_number": "+14032958756", "retell_llm_dynamic_variables": { "first_name": "Karen", "last_name": "Villarin", "full_name": "Karen Villarin", "contact_id": "34342", "email": "ksvillarin@gmail.com", "orgname": "Adecco Employment Services", "member_type": "AST", "bloc_notes_ac": "June 5 2025 line busy\r\nAug 21 2025 line busy\n2026 May 08 call was an automated telemarketing message with no user interaction\n2026 May 08 call reached voicemail, message left\n2026 May 11 call was telemarketing and user did not engage.\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call was an automated offer for a free medical alert system; user declined repeatedly by pressing '2'.", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:27-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 15:36:42] Added to queue. Total in queue: 1 [2026-05-13 16:06:41] Webhook received: Contact ID 37019 [2026-05-13 16:06:41] Webhook received: Contact ID 34320 [2026-05-13 16:06:41] Payload: { "from_number": "+14375242727", "to_number": "+12505907454", "retell_llm_dynamic_variables": { "first_name": "Nicolas", "last_name": "Michel", "full_name": "Nicolas Michel", "contact_id": "34320", "email": "info@ccbookkeeping.ca", "orgname": "Capital City Bookkeeping", "member_type": "AST", "bloc_notes_ac": "June 5 2025 He said his membership was taken from him and NPI is not flexible and he wanted a change in his membership and it was a small issue. NPI was not interested in his membership. He is not interested\n2026 May 08 call forwarded to voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:41] Added to queue. Total in queue: 1 [2026-05-13 16:06:41] Webhook received: Contact ID 35825 [2026-05-13 16:06:41] Webhook received: Contact ID 37251 [2026-05-13 16:06:41] Webhook received: Contact ID 35510 [2026-05-13 16:06:41] Webhook received: Contact ID 44763 [2026-05-13 16:06:41] Webhook received: Contact ID 35101 [2026-05-13 16:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17788896577", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Schwendeman", "full_name": "Michelle Schwendeman", "contact_id": "35101", "email": "mlschwendy@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:41] Added to queue. Total in queue: 2 [2026-05-13 16:06:41] Webhook received: Contact ID 35658 [2026-05-13 16:06:41] Webhook received: Contact ID 10993 [2026-05-13 16:06:41] Payload: { "from_number": "+14375242727", "to_number": "+17788824715", "retell_llm_dynamic_variables": { "first_name": "Lucero", "last_name": "Crews", "full_name": "Lucero Crews", "contact_id": "10993", "email": "lucerorivas@hotmail.com", "orgname": "RC Accounting Inc", "member_type": "AST", "bloc_notes_ac": "17 March 2025 Survey completed\n2026 May 08 call reached voicemail, no message left\n2026 May 08 reached voicemail at RC accounting\n2026 May 11 reached voicemail at RC accounting\n2026 May 11 reached voicemail at RC accounting", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:41] Added to queue. Total in queue: 3 [2026-05-13 16:06:41] Webhook received: Contact ID 34720 [2026-05-13 16:06:41] Payload: { "from_number": "+14375242727", "to_number": "+12502636500", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Bauer-Pitts", "full_name": "Stephanie Bauer-Pitts", "contact_id": "34720", "email": "smeberly@hotmail.com", "orgname": "Canadian Natural Resources", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:41] Added to queue. Total in queue: 4 [2026-05-13 16:06:41] Webhook received: Contact ID 34384 [2026-05-13 16:06:41] Payload: { "from_number": "+14375242727", "to_number": "+15104597436", "retell_llm_dynamic_variables": { "first_name": "Yolanda", "last_name": "Molina", "full_name": "Yolanda Molina", "contact_id": "34384", "email": "yolhm@aol.com", "orgname": "Juul Labs Canada Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 In a meeting couldn't talk - call back\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:41] Added to queue. Total in queue: 5 [2026-05-13 16:06:41] Webhook received: Contact ID 34435 [2026-05-13 16:06:41] Payload: { "from_number": "+14375242727", "to_number": "+14166334646", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Pickard", "full_name": "Natalie Pickard", "contact_id": "34435", "email": "natalie.pickard@imkgp.com", "orgname": "IMKT Direct Solutions", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact with Natalie\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail not initialized by customer", "number_of_passed_courses": "0", "extension": "555", "province": "NB", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:41] Added to queue. Total in queue: 6 [2026-05-13 16:06:42] Webhook received: Contact ID 31299 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16047413978", "retell_llm_dynamic_variables": { "first_name": "Daryl", "last_name": "Tamayose", "full_name": "Daryl Tamayose", "contact_id": "31299", "email": "craig.tamayose@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "DEc 8 2025 completed without renewal ( he asked not send any email regarding payroll because he is not doing payroll anymore)\n2026 May 08 call reached voicemail\n2026 May 08 call reached Craig instead of Daryl, likely voicemail or wrong contact\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 7 [2026-05-13 16:06:42] Webhook received: Contact ID 37132 [2026-05-13 16:06:42] Webhook received: Contact ID 35645 [2026-05-13 16:06:42] Webhook received: Contact ID 7763 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17787525741", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Dixon", "full_name": "Nicole Dixon", "contact_id": "7763", "email": "ndixon@straitoneng.com", "orgname": "Straiton Engineering Ltd.", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 23 2025 survey completed .She has moved out of payroll and more into general accounting.\n2026 May 08 call reached voicemail for Nicole Dixon\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Nicole Dixon\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 8 [2026-05-13 16:06:42] Webhook received: Contact ID 29875 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16048806922", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Bouman", "full_name": "Lisa Bouman", "contact_id": "29875", "email": "lbouman@telus.net", "orgname": "The Acquisition Group", "member_type": "AST", "bloc_notes_ac": "21 May 2025 Complete\n2026 May 08 call reached voicemail, message left\n2026 May 08 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 9 [2026-05-13 16:06:42] Webhook received: Contact ID 10706 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16047107467", "retell_llm_dynamic_variables": { "first_name": "Fayez", "last_name": "Sourial", "full_name": "Fayez Sourial", "contact_id": "10706", "email": "sourialf@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 reached voicemail, no human contact\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 10 [2026-05-13 16:06:42] Webhook received: Contact ID 8552 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16043224837", "retell_llm_dynamic_variables": { "first_name": "Arlene", "last_name": "Garces", "full_name": "Arlene Garces", "contact_id": "8552", "email": "arlenehebragarces@yahoo.ca", "orgname": "ENGR-JP Building Maintenance", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 16 2025 vm\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no message left\n2026 May 11 voicemail reached, no message left\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 11 [2026-05-13 16:06:42] Webhook received: Contact ID 8280 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12503350125", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Prowse", "full_name": "Amanda Prowse", "contact_id": "8280", "email": "mandym@catalinaservices.ca", "orgname": "Taylor Shellfish Canada ULC", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n04 September 2025 VM\r\nLN / 02 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 reached voicemail, no contact made\n2026 May 11 call reached voicemail for Mandy McIntyre", "number_of_passed_courses": "4", "extension": "229", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 12 [2026-05-13 16:06:42] Webhook received: Contact ID 34504 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12505733242", "retell_llm_dynamic_variables": { "first_name": "Kimberley", "last_name": "Booth", "full_name": "Kimberley Booth", "contact_id": "34504", "email": "kbcpa@outlook.com", "orgname": "The Kamloops Wildlife Park Society", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 She doesn't work there anymore\n2026 May 08 call reached voicemail, no human answered\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached finance manager's mailbox, no message left\n2026 May 11 call reached voicemail, no message left.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 13 [2026-05-13 16:06:42] Webhook received: Contact ID 34491 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16042832971", "retell_llm_dynamic_variables": { "first_name": "Amarlin", "last_name": "Avirmed", "full_name": "Amarlin Avirmed", "contact_id": "34491", "email": "aavirmed@gmail.com", "orgname": "Classmethod Canada", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail at extension 1001\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Webhook received: Contact ID 36911 [2026-05-13 16:06:42] Added to queue. Total in queue: 14 [2026-05-13 16:06:42] Webhook received: Contact ID 34687 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12508132880", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Smith", "full_name": "Christina Smith", "contact_id": "34687", "email": "christina@booksinthecity.ca", "orgname": "Books In The City Enterprises Inc.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vbm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 15 [2026-05-13 16:06:42] Webhook received: Contact ID 36123 [2026-05-13 16:06:42] Webhook received: Contact ID 7719 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17149215526", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Duncan", "full_name": "Mary Duncan", "contact_id": "7719", "email": "mduncan@volt.com", "orgname": "Volt", "member_type": "AST", "bloc_notes_ac": "12 May 2025 Busy\r\n04 September 2025 disconnected\n2026-05-08 dial busy, phone: +17149215526\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +17149215526\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 16 [2026-05-13 16:06:42] Webhook received: Contact ID 30267 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12503721335", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Donchi", "full_name": "Jane Donchi", "contact_id": "30267", "email": "jane@tvr.ca", "orgname": "Thompson Valley Restoration Ltd.", "member_type": "AST", "bloc_notes_ac": "May 28 2025 line busy\r\nAug 12 2025 number not in service\n2026-05-08 invalid phone destination, phone: +12503721335\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12503721335\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 17 [2026-05-13 16:06:42] Webhook received: Contact ID 6132 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12502316484", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Cook", "full_name": "Cindy Cook", "contact_id": "6132", "email": "cookee@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, message left\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Webhook received: Contact ID 34168 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16044910880", "retell_llm_dynamic_variables": { "first_name": "Melita", "last_name": "Kucar", "full_name": "Melita Kucar", "contact_id": "34168", "email": "melita.kucar@gmail.com", "orgname": "Seon", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Number not found\n2026-05-08 Dial no answer, phone: +16044910880\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16044910880\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "7511", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 18 [2026-05-13 16:06:42] Added to queue. Total in queue: 19 [2026-05-13 16:06:42] Webhook received: Contact ID 33808 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12364126544", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Holden", "full_name": "Kelly Holden", "contact_id": "33808", "email": "kt.holden@hotmail.com", "orgname": "Elk Valley Resources", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 Not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 20 [2026-05-13 16:06:42] Webhook received: Contact ID 36210 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12505084525", "retell_llm_dynamic_variables": { "first_name": "Tamara", "last_name": "Fowler", "full_name": "Tamara Fowler", "contact_id": "36210", "email": "txxfowler@gmail.com", "orgname": "Broadmead Care Society", "member_type": "AST", "bloc_notes_ac": "June 12 2025 Survey completed She says she is semi retired and is managing activities and the company now. Also she completed most of her CMA and it was not recognized as a credit to do towards her designation.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 21 [2026-05-13 16:06:42] Webhook received: Contact ID 8229 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16047273571", "retell_llm_dynamic_variables": { "first_name": "Chanel", "last_name": "Donovan", "full_name": "Chanel Donovan", "contact_id": "8229", "email": "cdonovan2011@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, no contact with Vishanel\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 voicemail reached, contact not available", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 22 [2026-05-13 16:06:42] Webhook received: Contact ID 6343 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16049287720", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Vaters", "full_name": "Shelley Vaters", "contact_id": "6343", "email": "shelley.vaters@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 23 [2026-05-13 16:06:42] Webhook received: Contact ID 34599 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16045142138", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Cook", "full_name": "Rachel Cook", "contact_id": "34599", "email": "rachel.bauer@p2c.com", "orgname": "Power To Change", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Not in service\n2026-05-08 dial busy, phone: +16045142138\n2026 May 08 voicemail reached for Rachel Cook at Athletes in Action\n2026-05-11 dial busy, phone: +16045142138\n2026 May 11 call reached voicemail for Rachel Cook at Athlete Connection", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Webhook received: Contact ID 7521 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16502963892", "retell_llm_dynamic_variables": { "first_name": "Abigail", "last_name": "Arellano", "full_name": "Abigail Arellano", "contact_id": "7521", "email": "abigailarellano30@gmail.com", "orgname": "Operaem", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n04 September 2025 VM\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact with Abigail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 reached voicemail, no contact with Abigail Arellano", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 24 [2026-05-13 16:06:42] Added to queue. Total in queue: 25 [2026-05-13 16:06:42] Webhook received: Contact ID 11259 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12066395366", "retell_llm_dynamic_variables": { "first_name": "Anne-Marie", "last_name": "Roen", "full_name": "Anne-Marie Roen", "contact_id": "11259", "email": "annemarie.roen@gmail.com", "orgname": "Evo", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 26 [2026-05-13 16:06:42] Webhook received: Contact ID 6569 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17782311578", "retell_llm_dynamic_variables": { "first_name": "Usha", "last_name": "Sooroojbally", "full_name": "Usha Sooroojbally", "contact_id": "6569", "email": "usooroojbally@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, message left\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 27 [2026-05-13 16:06:42] Webhook received: Contact ID 33981 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17785851486", "retell_llm_dynamic_variables": { "first_name": "Lyne", "last_name": "Tardif", "full_name": "Lyne Tardif", "contact_id": "33981", "email": "lynemarietardif@gmail.com", "orgname": "Philtech Corp.", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 voicemail reached, message left for Lynn\n2026 May 08 voicemail reached\n2026 May 11 call reached voicemail after greeting\n2026 May 11 brief call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 28 [2026-05-13 16:06:42] Webhook received: Contact ID 34948 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16045382538", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Ellis", "full_name": "Barbara Ellis", "contact_id": "34948", "email": "bnbellis@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 29 [2026-05-13 16:06:42] Webhook received: Contact ID 34544 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16047201837", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Iwashita", "full_name": "Jacqueline Iwashita", "contact_id": "34544", "email": "jciwashita@gmail.com", "orgname": "Jackie C. Iwashita, Freelance Bookkeeper", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 30 [2026-05-13 16:06:42] Webhook received: Contact ID 36527 [2026-05-13 16:06:42] Webhook received: Contact ID 6354 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16042821020", "retell_llm_dynamic_variables": { "first_name": "Xiao", "last_name": "Zheng", "full_name": "Xiao Zheng", "contact_id": "6354", "email": "shellyzh@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 No answer\n2026-05-08 dial busy, phone: +16042821020\n2026-05-08 dial busy, phone: +16042821020\n2026-05-11 dial busy, phone: +16042821020\n2026-05-11 dial busy, phone: +16042821020", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 31 [2026-05-13 16:06:42] Webhook received: Contact ID 28732 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12063493426", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Garboden", "full_name": "Andrew Garboden", "contact_id": "28732", "email": "agarboden1@trueblue.com", "orgname": "TrueBlue Inc.", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 6 2026 vm\r\nMay 13 2026 vm", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 32 [2026-05-13 16:06:42] Webhook received: Contact ID 34543 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+16042710907", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Guenard", "full_name": "Christine Guenard", "contact_id": "34543", "email": "cguenard@telus.net", "orgname": "Rethink Communications Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 Not in service\n2026-05-08 invalid phone destination, phone: +16042710907\n2026-05-08 dial busy, phone: +16046783282\n2026-05-11 invalid phone destination, phone: +16042710907\n2026-05-11 dial busy, phone: +16046783282", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 33 [2026-05-13 16:06:42] Webhook received: Contact ID 35991 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17788984381", "retell_llm_dynamic_variables": { "first_name": "Antoinette", "last_name": "Tamayo", "full_name": "Antoinette Tamayo", "contact_id": "35991", "email": "tamayo.nonet@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, message requested by Antoinette\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no message left\n2026 May 11 voicemail reached, message left by Antoine S.", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 34 [2026-05-13 16:06:42] Webhook received: Contact ID 37111 [2026-05-13 16:06:42] Webhook received: Contact ID 31430 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12508603273", "retell_llm_dynamic_variables": { "first_name": "Karin", "last_name": "Kathler", "full_name": "Karin Kathler", "contact_id": "31430", "email": "kkathler@trinitykelowna.ca", "orgname": "Kelowna Trinity Baptist Church", "member_type": "AST", "bloc_notes_ac": "May 4 2026 Call on Tues to Friday\r\nMay 6 2026 vm\r\nMay 13 2026 vm", "number_of_passed_courses": "0", "extension": "107", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 35 [2026-05-13 16:06:42] Webhook received: Contact ID 34226 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+17782235553", "retell_llm_dynamic_variables": { "first_name": "Jeeyoon", "last_name": "Bennett", "full_name": "Jeeyoon Bennett", "contact_id": "34226", "email": "junebennettpayroll@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 No answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 36 [2026-05-13 16:06:42] Webhook received: Contact ID 17424 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+15146760966", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Ignacio", "full_name": "Jennifer Ignacio", "contact_id": "17424", "email": "jnnfr@churchofjesuschrist.org", "orgname": "The Church of Jesus Christ of Latter-day Saints in Canada", "member_type": "AST", "bloc_notes_ac": "Sept 5 2025 completed ( not willing to renew)\n2026 May 08 call reached voicemail, no further conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 37 [2026-05-13 16:06:42] Webhook received: Contact ID 42329 [2026-05-13 16:06:42] Payload: { "from_number": "+14375242727", "to_number": "+12064810816", "retell_llm_dynamic_variables": { "first_name": "Lota", "last_name": "Evangelista", "full_name": "Lota Evangelista", "contact_id": "42329", "email": "levangelista@expediagroup.com", "orgname": "Expedia Group", "member_type": "AST", "bloc_notes_ac": "2026-05-08 invalid phone destination, phone: +12064810816\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12064810816\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:42] Added to queue. Total in queue: 38 [2026-05-13 16:06:43] Webhook received: Contact ID 46854 [2026-05-13 16:06:43] Webhook received: Contact ID 34423 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17789976869", "retell_llm_dynamic_variables": { "first_name": "Victoria", "last_name": "Habkirk", "full_name": "Victoria Habkirk", "contact_id": "34423", "email": "vhabkirk@purelycrm.com", "orgname": "Purely CRM Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 39 [2026-05-13 16:06:43] Webhook received: Contact ID 34747 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+12502687953", "retell_llm_dynamic_variables": { "first_name": "Shalane", "last_name": "Walsh", "full_name": "Shalane Walsh", "contact_id": "34747", "email": "shalane.walsh@gmail.com", "orgname": "Mosaic Forest Management", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail for Shalene Walsh\n2026 May 11 reached voicemail for Shalane Walsh\n2026 May 11 reached voicemail for Shalane Walsh", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 40 [2026-05-13 16:06:43] Webhook received: Contact ID 6231 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16047198042", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Gabriel", "full_name": "Rachel Gabriel", "contact_id": "6231", "email": "rachel.k.gabriel@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 41 [2026-05-13 16:06:43] Webhook received: Contact ID 8045 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16048622188", "retell_llm_dynamic_variables": { "first_name": "Dionne", "last_name": "Chan", "full_name": "Dionne Chan", "contact_id": "8045", "email": "yydionne@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 42 [2026-05-13 16:06:43] Webhook received: Contact ID 34919 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16044740688", "retell_llm_dynamic_variables": { "first_name": "Margo", "last_name": "Dawe", "full_name": "Margo Dawe", "contact_id": "34919", "email": "margo.dave@gmail.com", "orgname": "Cotton Auctions & Appraisals", "member_type": "AST", "bloc_notes_ac": "Apr 23 email confirmed and questions answered\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached at Daugh residence\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached at Daugh residence", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 43 [2026-05-13 16:06:43] Webhook received: Contact ID 42087 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17788880904", "retell_llm_dynamic_variables": { "first_name": "Taline", "last_name": "Bedakelian", "full_name": "Taline Bedakelian", "contact_id": "42087", "email": "no-email192@ler.com", "orgname": "Angel Accounting & Advisory", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025vm\n2026 May 08 reached voicemail of Angel Chen\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 44 [2026-05-13 16:06:43] Webhook received: Contact ID 8564 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17783170826", "retell_llm_dynamic_variables": { "first_name": "Aili", "last_name": "Zhao", "full_name": "Aili Zhao", "contact_id": "8564", "email": "alaywjeong@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 16 2025 no answer\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 45 [2026-05-13 16:06:43] Webhook received: Contact ID 37520 [2026-05-13 16:06:43] Webhook received: Contact ID 34697 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16049108050", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Lamb", "full_name": "Janice Lamb", "contact_id": "34697", "email": "jl120k@shaw.ca", "orgname": "IQ4 Solutions Bookkeeping Services", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 46 [2026-05-13 16:06:43] Webhook received: Contact ID 29574 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17782225508", "retell_llm_dynamic_variables": { "first_name": "Captain", "last_name": "Benipal", "full_name": "Captain Benipal", "contact_id": "29574", "email": "benipalcaptain@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 no answer\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 47 [2026-05-13 16:06:43] Webhook received: Contact ID 36538 [2026-05-13 16:06:43] Webhook received: Contact ID 34070 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+12066954612", "retell_llm_dynamic_variables": { "first_name": "Desha", "last_name": "Moritz", "full_name": "Desha Moritz", "contact_id": "34070", "email": "desha.l.moritz@leidos.com", "orgname": "Leidos", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 Number not found\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 48 [2026-05-13 16:06:43] Webhook received: Contact ID 9375 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17784061380", "retell_llm_dynamic_variables": { "first_name": "Miranda", "last_name": "Tomera", "full_name": "Miranda Tomera", "contact_id": "9375", "email": "mirandatomera29@gmail.com", "orgname": "GAIN Group", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 vm\r\nLN Oct 1 2025 vm\n2026 May 08 call reached voicemail after transfer attempt to Miranda\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 49 [2026-05-13 16:06:43] Webhook received: Contact ID 37873 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17783196302", "retell_llm_dynamic_variables": { "first_name": "Yiling", "last_name": "Wang", "full_name": "Yiling Wang", "contact_id": "37873", "email": "elainewyl.can@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Survey completed Can send email but said probably become a member next year.\r\nLN / 31 October 2025 VM\n2026 May 08 voicemail reached, no conversation\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 50 [2026-05-13 16:06:43] Webhook received: Contact ID 34446 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16048450973", "retell_llm_dynamic_variables": { "first_name": "Alexandra", "last_name": "Barber", "full_name": "Alexandra Barber", "contact_id": "34446", "email": "barber-alex@outlook.com", "orgname": "Alexandra Barber Bookkeeping Services", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 51 [2026-05-13 16:06:43] Webhook received: Contact ID 34569 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+18312729078", "retell_llm_dynamic_variables": { "first_name": "Ana", "last_name": "Vukelich", "full_name": "Ana Vukelich", "contact_id": "34569", "email": "anavukelich@yahoo.com", "orgname": "Flexport Inc.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 52 [2026-05-13 16:06:43] Webhook received: Contact ID 36015 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17788845309", "retell_llm_dynamic_variables": { "first_name": "Natasha", "last_name": "Dudoward", "full_name": "Natasha Dudoward", "contact_id": "36015", "email": "ndudoward@live.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 53 [2026-05-13 16:06:43] Webhook received: Contact ID 35150 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16046141996", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Faulks", "full_name": "Norman Faulks", "contact_id": "35150", "email": "balto96@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 54 [2026-05-13 16:06:43] Webhook received: Contact ID 37262 [2026-05-13 16:06:43] Webhook received: Contact ID 34274 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+12064277070", "retell_llm_dynamic_variables": { "first_name": "Angela", "last_name": "Wagner", "full_name": "Angela Wagner", "contact_id": "34274", "email": "angela.wagner@pearson.com", "orgname": "Pearson", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "MS", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 55 [2026-05-13 16:06:43] Webhook received: Contact ID 11354 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+12502571285", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "McNeil", "full_name": "Mary McNeil", "contact_id": "11354", "email": "mary.martens@me.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 Travelling call back\r\nLN Oct 30 2025 busy call back\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 56 [2026-05-13 16:06:43] Webhook received: Contact ID 8012 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17789908244", "retell_llm_dynamic_variables": { "first_name": "Ka", "last_name": "Yim", "full_name": "Ka Yim", "contact_id": "8012", "email": "yimkayee@gmail.com", "orgname": "ADDB/Euro-Burma Office", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 number not assigned\n2026-05-08 Dial no answer, phone: +17789908244\n2026-05-08 Dial no answer, phone: +17789908244\n2026-05-11 Dial no answer, phone: +17789908244\n2026-05-11 Dial no answer, phone: +17789908244", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 57 [2026-05-13 16:06:43] Webhook received: Contact ID 37042 [2026-05-13 16:06:43] Webhook received: Contact ID 35187 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16044688117", "retell_llm_dynamic_variables": { "first_name": "King", "last_name": "Wong", "full_name": "King Wong", "contact_id": "35187", "email": "paulw8222@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 58 [2026-05-13 16:06:43] Webhook received: Contact ID 34397 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16046781388", "retell_llm_dynamic_variables": { "first_name": "Berni", "last_name": "Rice", "full_name": "Berni Rice", "contact_id": "34397", "email": "berni.rice@zymeworks.com", "orgname": "Zymeworks Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, message left\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Webhook received: Contact ID 11323 [2026-05-13 16:06:43] Added to queue. Total in queue: 59 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+12506617916", "retell_llm_dynamic_variables": { "first_name": "Kathryn", "last_name": "Whyte", "full_name": "Kathryn Whyte", "contact_id": "11323", "email": "katewhy1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 60 [2026-05-13 16:06:43] Webhook received: Contact ID 11290 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+17789959887", "retell_llm_dynamic_variables": { "first_name": "Eve", "last_name": "Chan", "full_name": "Eve Chan", "contact_id": "11290", "email": "eve@cywong.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached uninitialized voicemail, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 11 - Call reached voicemail not initialized by customer", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 61 [2026-05-13 16:06:43] Webhook received: Contact ID 34036 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16047932922", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Gnauck", "full_name": "Janice Gnauck", "contact_id": "34036", "email": "gnauck@chilliwack.com", "orgname": "City of Chilliwack", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 Wrong number\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 62 [2026-05-13 16:06:43] Webhook received: Contact ID 30034 [2026-05-13 16:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16046598625", "retell_llm_dynamic_variables": { "first_name": "Taryn", "last_name": "Brown", "full_name": "Taryn Brown", "contact_id": "30034", "email": "tarynbrown32@hotmail.com", "orgname": "West Coast Title Search Ltd.", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 completed ( she will renew soon)\n2026 May 08 voicemail reached - message from Karen in accounting\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached at West Coast Title Search accounting department\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:43] Added to queue. Total in queue: 63 [2026-05-13 16:06:44] Webhook received: Contact ID 10004 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+14035377036", "retell_llm_dynamic_variables": { "first_name": "Chi", "last_name": "Hong", "full_name": "Chi Hong", "contact_id": "10004", "email": "chihong7777@yahoo.ca", "orgname": "Calgary Parking Authority", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 8 2025 vm\r\nApril 22 2025 vm\r\nMay 1 2025 vm\r\nJuly 10 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 08 voicemail reached, no contact conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 contact requested callback at 1 PM\n2026 May 11 call reached voicemail, no contact available", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 64 [2026-05-13 16:06:44] Webhook received: Contact ID 10743 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16042325532", "retell_llm_dynamic_variables": { "first_name": "Wen", "last_name": "Huang", "full_name": "Wen Huang", "contact_id": "10743", "email": "w_ahung@yahoo.com", "orgname": "Langara Fishing Adventure", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM APr 7 2025 vm Apr 10 2025 vm\r\nmay 13 2025 vm July 8 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail at Langara Fishing Lodge\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached uninitialized voicemail", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 65 [2026-05-13 16:06:44] Webhook received: Contact ID 34267 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+12503801602", "retell_llm_dynamic_variables": { "first_name": "Hazuki", "last_name": "Yamasawa", "full_name": "Hazuki Yamasawa", "contact_id": "34267", "email": "hazymsw@gmail.com", "orgname": "Victoria Shipyards", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 voicemail reached at Victoria Shipyards, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail at Victoria Shipyard\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 66 [2026-05-13 16:06:44] Webhook received: Contact ID 35906 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+17787103508", "retell_llm_dynamic_variables": { "first_name": "Jihye", "last_name": "Yu", "full_name": "Jihye Yu", "contact_id": "35906", "email": "yujihye@gmail.com", "orgname": "Gina My Bookkeeper Ltd.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no conversation.\n2026 May 11 voicemail reached, no human answer", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Webhook received: Contact ID 10101 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+12507922001", "retell_llm_dynamic_variables": { "first_name": "Winona", "last_name": "Demone", "full_name": "Winona Demone", "contact_id": "10101", "email": "wdemone@gmail.com", "orgname": "Island Oilfield Services Ltd", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 67 [2026-05-13 16:06:44] Added to queue. Total in queue: 68 [2026-05-13 16:06:44] Webhook received: Contact ID 34449 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16047156494", "retell_llm_dynamic_variables": { "first_name": "Maryse", "last_name": "Andersen", "full_name": "Maryse Andersen", "contact_id": "34449", "email": "ryse.andersen@gmail.com", "orgname": "You Plus One Media Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Webhook received: Contact ID 37551 [2026-05-13 16:06:44] Added to queue. Total in queue: 69 [2026-05-13 16:06:44] Webhook received: Contact ID 34602 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+13104034751", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Stauffer", "full_name": "Troy Stauffer", "contact_id": "34602", "email": "troy-stauffer@gnc-hq.com", "orgname": "GNC Canada Holdings ULC", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 voicemail reached, message left by Troy to call back\n2026 May 08 voicemail reached, no live contact\n2026 May 11 reached voicemail, left message\n2026 May 11 reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 70 [2026-05-13 16:06:44] Webhook received: Contact ID 34992 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16042918728", "retell_llm_dynamic_variables": { "first_name": "Katie", "last_name": "Wu", "full_name": "Katie Wu", "contact_id": "34992", "email": "wu.katie@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 71 [2026-05-13 16:06:44] Webhook received: Contact ID 35967 [2026-05-13 16:06:44] Webhook received: Contact ID 28955 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16043088100", "retell_llm_dynamic_variables": { "first_name": "Cherly", "last_name": "Semonovitch", "full_name": "Cherly Semonovitch", "contact_id": "28955", "email": "csemonovitch@iam250.org", "orgname": "IAMAW", "member_type": "AST", "bloc_notes_ac": "Dec 4 2025 vm Dec 12 2025 vm\r\nDec 17 2025 vm\n2026 May 08 reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Cheryl Smonovich at The Machinist Union\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 72 [2026-05-13 16:06:44] Webhook received: Contact ID 42314 [2026-05-13 16:06:44] Webhook received: Contact ID 11123 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16046771500", "retell_llm_dynamic_variables": { "first_name": "Paula", "last_name": "Versteeg", "full_name": "Paula Versteeg", "contact_id": "11123", "email": "pollyanna.versteeg@gmail.com", "orgname": "Vitrium Systems Inc.", "member_type": "AST", "bloc_notes_ac": "22 May 2025 Survey completed\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 voicemail reached, no message left\n2026 May 11 call reached voicemail at Vitrium Systems\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "3", "province": "ON", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 73 [2026-05-13 16:06:44] Webhook received: Contact ID 30145 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+12507937096", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Romine", "full_name": "Julie Romine", "contact_id": "30145", "email": "julie@hudsonshope.ca", "orgname": "District of Hudson's Hope", "member_type": "AST", "bloc_notes_ac": "26 May 2025 Completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 74 [2026-05-13 16:06:44] Webhook received: Contact ID 28738 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+17802200764", "retell_llm_dynamic_variables": { "first_name": "Vaidehi", "last_name": "Kulkarni", "full_name": "Vaidehi Kulkarni", "contact_id": "28738", "email": "kvaidehi5@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 May 2025 Completed\n2026 May 08 call reached voicemail with call control, no conversation\n2026 May 08 reached voicemail, no message left\n2026 May 11 call reached voicemail or unintended recipient named Wayde\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 75 [2026-05-13 16:06:44] Webhook received: Contact ID 34094 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16046891101", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Koput", "full_name": "James Koput", "contact_id": "34094", "email": "jamesrobert604@gmail.com", "orgname": "Market News Publishing", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Wrong number\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 76 [2026-05-13 16:06:44] Webhook received: Contact ID 34622 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+15034503045", "retell_llm_dynamic_variables": { "first_name": "Jeanette", "last_name": "Riopelle", "full_name": "Jeanette Riopelle", "contact_id": "34622", "email": "jeanette.riopelle@xpo.com", "orgname": "XPO Logistics Inc.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail for Nicholas Zacker\n2026 May 11 call reached voicemail for Nicholas Decker, no contact with Jeanette.\n2026 May 11 call reached voicemail for Nicholas Becker, no contact with Jeanette", "number_of_passed_courses": "0", "extension": "", "province": "OR", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 77 [2026-05-13 16:06:44] Webhook received: Contact ID 34606 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+14255274591", "retell_llm_dynamic_variables": { "first_name": "Kris", "last_name": "Droppers", "full_name": "Kris Droppers", "contact_id": "34606", "email": "kdroppers@seagen.com", "orgname": "Seagen, Inc.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Cannot be reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Webhook received: Contact ID 48649 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16044671267", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Polowy", "full_name": "Shelley Polowy", "contact_id": "48649", "email": "spolowy@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm\r\nMay 12 2026 vm", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 78 [2026-05-13 16:06:44] Added to queue. Total in queue: 79 [2026-05-13 16:06:44] Webhook received: Contact ID 13912 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+13067437339", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Mitschke-Kotzer", "full_name": "Lisa Mitschke-Kotzer", "contact_id": "13912", "email": "lisa@couttsholdings.ca", "orgname": "Coutts Holdings Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail for Lisa Michky Kopka\n2026 May 11 call reached voicemail for Lisa Michky Kotzer\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 80 [2026-05-13 16:06:44] Webhook received: Contact ID 34670 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16044217308", "retell_llm_dynamic_variables": { "first_name": "Eunice", "last_name": "Chu", "full_name": "Eunice Chu", "contact_id": "34670", "email": "euniceannchu@gmail.com", "orgname": "New Beta Innovation Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Number not in service\n2026-05-08 Dial no answer, phone: +16044217308\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16044217308\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 81 [2026-05-13 16:06:44] Webhook received: Contact ID 7970 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16043070686", "retell_llm_dynamic_variables": { "first_name": "Ying", "last_name": "Zhang", "full_name": "Ying Zhang", "contact_id": "7970", "email": "wu_ying82@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\n LN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 82 [2026-05-13 16:06:44] Webhook received: Contact ID 34148 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16044856411", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "MacKenzie", "full_name": "Jodi MacKenzie", "contact_id": "34148", "email": "jodimack@gmail.com", "orgname": "Inclusion Powell River Society", "member_type": "AST", "bloc_notes_ac": "June 4 2025 Payroll said no one by the name Jody there.\n2026 May 08 reached voicemail at Inclusion Powell River\n2026 May 08 call reached voicemail\n2026 May 11 reached voicemail at Inclusion Powell River, no human interaction\n2026 May 11 voicemail reached on personal cell phone, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 83 [2026-05-13 16:06:44] Webhook received: Contact ID 36574 [2026-05-13 16:06:44] Payload: { "from_number": "+14375242727", "to_number": "+16049022787", "retell_llm_dynamic_variables": { "first_name": "Bina", "last_name": "Chauhan", "full_name": "Bina Chauhan", "contact_id": "36574", "email": "bina_chauhan77@yahoo.ca", "orgname": "Youth For Life Foundation", "member_type": "AST", "bloc_notes_ac": "June 13 2024 She started survey but said had to go . Survey incomplete.\n2026-05-08 Dial no answer, phone: +16049022787\n2026-05-08 Dial no answer, phone: +16049022787\n2026-05-11 Dial no answer, phone: +16049022787\n2026-05-11 Dial no answer, phone: +16049022787", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:44] Added to queue. Total in queue: 84 [2026-05-13 16:06:44] Webhook received: Contact ID 36245 [2026-05-13 16:06:45] Webhook received: Contact ID 28918 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+17786819892", "retell_llm_dynamic_variables": { "first_name": "Cecilia", "last_name": "Wong", "full_name": "Cecilia Wong", "contact_id": "28918", "email": "spceci@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 voicemail reached, no direct contact with Cecilia\n2026 May 08 call reached voicemail, no message left\n2026 May 11 voicemail reached, no conversation with Cecilia\n2026 May 11 call reached voicemail, no conversation with Cecilia", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 85 [2026-05-13 16:06:45] Webhook received: Contact ID 42191 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+17788880904", "retell_llm_dynamic_variables": { "first_name": "Taline", "last_name": "Bedakelian", "full_name": "Taline Bedakelian", "contact_id": "42191", "email": "no-email246@ler.com", "orgname": "Angel Accounting & Advisory", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm Oct 1 2025 she doeant work there anymore\n2026 May 08 reached voicemail of Angel Chan\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Angel Chen\n2026 May 11 voicemail reached, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 86 [2026-05-13 16:06:45] Webhook received: Contact ID 34675 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+12505057033", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Ellis", "full_name": "Shannon Ellis", "contact_id": "34675", "email": "sellis@sd8.bc.ca", "orgname": "School District 8 Kootenay Lake", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +12508254492\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +12508254492", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 87 [2026-05-13 16:06:45] Webhook received: Contact ID 37215 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16725138302", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Konefal", "full_name": "Peter Konefal", "contact_id": "37215", "email": "peter.konefal@tuulyp.com", "orgname": "Tuulyp Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached uninitialized voicemail service\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 88 [2026-05-13 16:06:45] Webhook received: Contact ID 9494 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+12506009060", "retell_llm_dynamic_variables": { "first_name": "Isabel", "last_name": "Barrios", "full_name": "Isabel Barrios", "contact_id": "9494", "email": "ibarbie@citywest.ca", "orgname": "McKeever Management Consulting", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 19 February 2025 Sending Candidate membership - she has the PCP but he membership has lapsed - she wants to know if she has to take courses to renew. Waiting for someone to call her\n2026 May 08 call reached voicemail, message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 89 [2026-05-13 16:06:45] Webhook received: Contact ID 10264 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16042166144", "retell_llm_dynamic_variables": { "first_name": "Jennie", "last_name": "Wang", "full_name": "Jennie Wang", "contact_id": "10264", "email": "jenniebc@outlook.com", "orgname": "Aboriginal Children and Family Services", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Aug 12 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Webhook received: Contact ID 11361 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16045127020", "retell_llm_dynamic_variables": { "first_name": "Mehulsinh", "last_name": "Gadhavi", "full_name": "Mehulsinh Gadhavi", "contact_id": "11361", "email": "mehulsinh@hotmail.com", "orgname": "DMA Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "Aug 12 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no direct contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no live contact", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 90 [2026-05-13 16:06:45] Added to queue. Total in queue: 91 [2026-05-13 16:06:45] Webhook received: Contact ID 43330 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16044180331", "retell_llm_dynamic_variables": { "first_name": "Jenny", "last_name": "Chow", "full_name": "Jenny Chow", "contact_id": "43330", "email": "jennch10@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, contact not available", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 92 [2026-05-13 16:06:45] Webhook received: Contact ID 48640 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16042845584", "retell_llm_dynamic_variables": { "first_name": "Xiaoying", "last_name": "Zhu", "full_name": "Xiaoying Zhu", "contact_id": "48640", "email": "zhu_2g@163.com", "orgname": "H.Y. Finishing Solutions Ltd.", "member_type": "AST", "bloc_notes_ac": "2026-05-08 Dial no answer, phone: +16042845584\n2026-05-11 Dial no answer, phone: +16042845584", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 93 [2026-05-13 16:06:45] Webhook received: Contact ID 9766 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+16043319817", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Helgason", "full_name": "Danielle Helgason", "contact_id": "9766", "email": "danielleh@ivancorp.net", "orgname": "Global Mining Management", "member_type": "AST", "bloc_notes_ac": "may 20 2025 vm Aug 12 2025 vm\r\nLN Nov 3 2025 vm\n2026-05-08 Dial no answer, phone: +16043319817\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +16043319817\n2026 May 11 call went to voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 94 [2026-05-13 16:06:45] Webhook received: Contact ID 34662 [2026-05-13 16:06:45] Payload: { "from_number": "+14375242727", "to_number": "+17789456521", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Rentoria", "full_name": "Maria Rentoria", "contact_id": "34662", "email": "gigirent@icloud.com", "orgname": "Vancouver Hospice Society", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 Survey completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:45] Added to queue. Total in queue: 95 [2026-05-13 16:06:46] Webhook received: Contact ID 8261 [2026-05-13 16:06:46] Payload: { "from_number": "+14375242727", "to_number": "+17784330512", "retell_llm_dynamic_variables": { "first_name": "Keiko", "last_name": "Kawano", "full_name": "Keiko Kawano", "contact_id": "8261", "email": "cokeiko822@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail, no contact reached.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:46] Added to queue. Total in queue: 96 [2026-05-13 16:06:46] Webhook received: Contact ID 35486 [2026-05-13 16:06:46] Webhook received: Contact ID 34335 [2026-05-13 16:06:46] Payload: { "from_number": "+14375242727", "to_number": "+12507136536", "retell_llm_dynamic_variables": { "first_name": "Brehanna", "last_name": "Rooyen", "full_name": "Brehanna Rooyen", "contact_id": "34335", "email": "bre@bsmartbookkeeping.ca", "orgname": "B-Smart Bookkeeping", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail at Bismar Bookkeeping\n2026 May 08 call reached voicemail or automated system - no contact with Brehanna\n2026 May 11 call reached voicemail at Bismar Bookkeeping\n2026 May 11 call reached voicemail at Bismara Bookkeeping", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:46] Added to queue. Total in queue: 97 [2026-05-13 16:06:46] Webhook received: Contact ID 35497 [2026-05-13 16:06:46] Webhook received: Contact ID 31239 [2026-05-13 16:06:46] Payload: { "from_number": "+14375242727", "to_number": "+16042441469", "retell_llm_dynamic_variables": { "first_name": "Candice", "last_name": "Micale", "full_name": "Candice Micale", "contact_id": "31239", "email": "candice_jm@hotmail.com", "orgname": "ZE PowerGroup Inc.", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM June 19 2025 vm\r\nJune 25 2025 vm\n2026 May 08 call reached voicemail, message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left\n2026 May 11 voicemail reached, no human answered", "number_of_passed_courses": "4", "extension": "353", "province": "BC", "toronto_current_time": "2026-05-13T16:06:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:46] Added to queue. Total in queue: 98 [2026-05-13 16:06:47] Webhook received: Contact ID 29140 [2026-05-13 16:06:47] Payload: { "from_number": "+14375242727", "to_number": "+12509215032", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Cure", "full_name": "Michelle Cure", "contact_id": "29140", "email": "michellecure@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:47] Added to queue. Total in queue: 99 [2026-05-13 16:06:47] Webhook received: Contact ID 9737 [2026-05-13 16:06:47] Payload: { "from_number": "+14375242727", "to_number": "+12505661843", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Sande", "full_name": "Emily Sande", "contact_id": "9737", "email": "sandeoriginals@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 Survey completed. She said she is not doing in the company she is now but may in the further send email for application.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:06:47] Added to queue. Total in queue: 100 [2026-05-13 16:22:11] Webhook received: Contact ID 35150 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+16046141996", "retell_llm_dynamic_variables": { "first_name": "Norman", "last_name": "Faulks", "full_name": "Norman Faulks", "contact_id": "35150", "email": "balto96@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 1 [2026-05-13 16:22:11] Webhook received: Contact ID 42087 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+17787988080", "retell_llm_dynamic_variables": { "first_name": "Taline", "last_name": "Bedakelian", "full_name": "Taline Bedakelian", "contact_id": "42087", "email": "no-email192@ler.com", "orgname": "Angel Accounting & Advisory", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025vm\n2026 May 08 reached voicemail of Angel Chen\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 voicemail reached, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 2 [2026-05-13 16:22:11] Webhook received: Contact ID 34435 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+15062200074", "retell_llm_dynamic_variables": { "first_name": "Natalie", "last_name": "Pickard", "full_name": "Natalie Pickard", "contact_id": "34435", "email": "natalie.pickard@imkgp.com", "orgname": "IMKT Direct Solutions", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact with Natalie\n2026 May 08 call reached voicemail not initialized by customer\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail not initialized by customer\n2026 May 13 call reached voicemail, no direct contact made", "number_of_passed_courses": "0", "extension": "", "province": "NB", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 3 [2026-05-13 16:22:11] Webhook received: Contact ID 36445 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+17806552919", "retell_llm_dynamic_variables": { "first_name": "Blesilda", "last_name": "Luces", "full_name": "Blesilda Luces", "contact_id": "36445", "email": "blesi.luces@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 voicemail reached, no contact with Blesilda\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 4 [2026-05-13 16:22:11] Webhook received: Contact ID 11323 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+12506617916", "retell_llm_dynamic_variables": { "first_name": "Kathryn", "last_name": "Whyte", "full_name": "Kathryn Whyte", "contact_id": "11323", "email": "katewhy1@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call went to voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 5 [2026-05-13 16:22:11] Webhook received: Contact ID 37181 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+18676200424", "retell_llm_dynamic_variables": { "first_name": "William", "last_name": "Watters", "full_name": "William Watters", "contact_id": "37181", "email": "frozenwatters@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 msg not authorize to dial this number then busy signal\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "NT", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 6 [2026-05-13 16:22:11] Webhook received: Contact ID 37873 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+17783196302", "retell_llm_dynamic_variables": { "first_name": "Yiling", "last_name": "Wang", "full_name": "Yiling Wang", "contact_id": "37873", "email": "elainewyl.can@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Survey completed Can send email but said probably become a member next year.\r\nLN / 31 October 2025 VM\n2026 May 08 voicemail reached, no conversation\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 7 [2026-05-13 16:22:11] Webhook received: Contact ID 37532 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+17802678814", "retell_llm_dynamic_variables": { "first_name": "Tiffany", "last_name": "Day", "full_name": "Tiffany Day", "contact_id": "37532", "email": "tiffanybird@live.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 8 [2026-05-13 16:22:11] Webhook received: Contact ID 35187 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+16044688117", "retell_llm_dynamic_variables": { "first_name": "King", "last_name": "Wong", "full_name": "King Wong", "contact_id": "35187", "email": "paulw8222@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no answer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 9 [2026-05-13 16:22:11] Webhook received: Contact ID 36808 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+17809067587", "retell_llm_dynamic_variables": { "first_name": "Elba", "last_name": "Jaramillo", "full_name": "Elba Jaramillo", "contact_id": "36808", "email": "monica.jaramillo@hotmail.ca", "orgname": "ABC Head Start Society", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 10 [2026-05-13 16:22:11] Webhook received: Contact ID 37607 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+15877171601", "retell_llm_dynamic_variables": { "first_name": "Radhika", "last_name": "Sharma", "full_name": "Radhika Sharma", "contact_id": "37607", "email": "radhikazsharma29@gmail.com", "orgname": "TD Canada Trust", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Number can not be completed msg\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 11 [2026-05-13 16:22:11] Webhook received: Contact ID 34687 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+12508132880", "retell_llm_dynamic_variables": { "first_name": "Christina", "last_name": "Smith", "full_name": "Christina Smith", "contact_id": "34687", "email": "christina@booksinthecity.ca", "orgname": "Books In The City Enterprises Inc.", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vbm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 12 [2026-05-13 16:22:11] Webhook received: Contact ID 8229 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+16047273571", "retell_llm_dynamic_variables": { "first_name": "Chanel", "last_name": "Donovan", "full_name": "Chanel Donovan", "contact_id": "8229", "email": "cdonovan2011@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 voicemail reached, no contact with Vishanel\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 voicemail reached, contact not available\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 13 [2026-05-13 16:22:11] Webhook received: Contact ID 42329 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+12063549179", "retell_llm_dynamic_variables": { "first_name": "Lota", "last_name": "Evangelista", "full_name": "Lota Evangelista", "contact_id": "42329", "email": "levangelista@expediagroup.com", "orgname": "Expedia Group", "member_type": "AST", "bloc_notes_ac": "2026-05-08 invalid phone destination, phone: +12064810816\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12064810816\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +12064810816", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 14 [2026-05-13 16:22:11] Webhook received: Contact ID 6354 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+16042821020", "retell_llm_dynamic_variables": { "first_name": "Xiao", "last_name": "Zheng", "full_name": "Xiao Zheng", "contact_id": "6354", "email": "shellyzh@yahoo.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 No answer\n2026-05-08 dial busy, phone: +16042821020\n2026-05-08 dial busy, phone: +16042821020\n2026-05-11 dial busy, phone: +16042821020\n2026-05-11 dial busy, phone: +16042821020\n2026-05-13 dial busy, phone: +16042821020", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 15 [2026-05-13 16:22:11] Webhook received: Contact ID 30267 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+12502993966", "retell_llm_dynamic_variables": { "first_name": "Jane", "last_name": "Donchi", "full_name": "Jane Donchi", "contact_id": "30267", "email": "jane@tvr.ca", "orgname": "Thompson Valley Restoration Ltd.", "member_type": "AST", "bloc_notes_ac": "May 28 2025 line busy\r\nAug 12 2025 number not in service\n2026-05-08 invalid phone destination, phone: +12503721335\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +12503721335\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 invalid phone destination, phone: +12503721335", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 16 [2026-05-13 16:22:11] Webhook received: Contact ID 36149 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+15877007003", "retell_llm_dynamic_variables": { "first_name": "Mamia", "last_name": "Habri", "full_name": "Mamia Habri", "contact_id": "36149", "email": "mamiahabri@hotmail.com", "orgname": "REV", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 17 [2026-05-13 16:22:11] Webhook received: Contact ID 6231 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+16047198042", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Gabriel", "full_name": "Rachel Gabriel", "contact_id": "6231", "email": "rachel.k.gabriel@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 18 [2026-05-13 16:22:11] Webhook received: Contact ID 37065 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+14032008397", "retell_llm_dynamic_variables": { "first_name": "Agnes", "last_name": "Baktay", "full_name": "Agnes Baktay", "contact_id": "37065", "email": "agibaktay@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:23-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 19 [2026-05-13 16:22:11] Webhook received: Contact ID 37826 [2026-05-13 16:22:11] Payload: { "from_number": "+14375242727", "to_number": "+15874295804", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Pothier", "full_name": "Michelle Pothier", "contact_id": "37826", "email": "mpothier@live.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:29-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:11] Added to queue. Total in queue: 20 [2026-05-13 16:22:12] Webhook received: Contact ID 36210 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12505084525", "retell_llm_dynamic_variables": { "first_name": "Tamara", "last_name": "Fowler", "full_name": "Tamara Fowler", "contact_id": "36210", "email": "txxfowler@gmail.com", "orgname": "Broadmead Care Society", "member_type": "AST", "bloc_notes_ac": "June 12 2025 Survey completed She says she is semi retired and is managing activities and the company now. Also she completed most of her CMA and it was not recognized as a credit to do towards her designation.\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 21 [2026-05-13 16:22:12] Webhook received: Contact ID 35101 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17788896577", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Schwendeman", "full_name": "Michelle Schwendeman", "contact_id": "35101", "email": "mlschwendy@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 22 [2026-05-13 16:22:12] Webhook received: Contact ID 17424 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+15146760966", "retell_llm_dynamic_variables": { "first_name": "Jennifer", "last_name": "Ignacio", "full_name": "Jennifer Ignacio", "contact_id": "17424", "email": "jnnfr@churchofjesuschrist.org", "orgname": "The Church of Jesus Christ of Latter-day Saints in Canada", "member_type": "AST", "bloc_notes_ac": "Sept 5 2025 completed ( not willing to renew)\n2026 May 08 call reached voicemail, no further conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail - brief answer by Jenny Faith Matthew", "number_of_passed_courses": "0", "extension": "", "province": "QC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 23 [2026-05-13 16:22:12] Webhook received: Contact ID 34491 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17782420718", "retell_llm_dynamic_variables": { "first_name": "Amarlin", "last_name": "Avirmed", "full_name": "Amarlin Avirmed", "contact_id": "34491", "email": "aavirmed@gmail.com", "orgname": "Classmethod Canada", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail at extension 1001\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 24 [2026-05-13 16:22:12] Webhook received: Contact ID 8552 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16043224837", "retell_llm_dynamic_variables": { "first_name": "Arlene", "last_name": "Garces", "full_name": "Arlene Garces", "contact_id": "8552", "email": "arlenehebragarces@yahoo.ca", "orgname": "ENGR-JP Building Maintenance", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 16 2025 vm\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no message left\n2026 May 11 voicemail reached, no message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 25 [2026-05-13 16:22:12] Webhook received: Contact ID 7521 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16502963892", "retell_llm_dynamic_variables": { "first_name": "Abigail", "last_name": "Arellano", "full_name": "Abigail Arellano", "contact_id": "7521", "email": "abigailarellano30@gmail.com", "orgname": "Operaem", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n04 September 2025 VM\r\nLN / 01 October 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no contact with Abigail\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 reached voicemail, no contact with Abigail Arellano\n2026 May 13 call reached voicemail, no contact with Abigail Arellano", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 26 [2026-05-13 16:22:12] Webhook received: Contact ID 34543 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16046783282", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Guenard", "full_name": "Christine Guenard", "contact_id": "34543", "email": "cguenard@telus.net", "orgname": "Rethink Communications Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 Not in service\n2026-05-08 invalid phone destination, phone: +16042710907\n2026-05-08 dial busy, phone: +16046783282\n2026-05-11 invalid phone destination, phone: +16042710907\n2026-05-11 dial busy, phone: +16046783282\n2026-05-13 invalid phone destination, phone: +16042710907", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 27 [2026-05-13 16:22:12] Webhook received: Contact ID 33808 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12364126544", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Holden", "full_name": "Kelly Holden", "contact_id": "33808", "email": "kt.holden@hotmail.com", "orgname": "Elk Valley Resources", "member_type": "AST", "bloc_notes_ac": "02 June 2025 VM\r\nLN / 15 September 2025 Not in service\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 28 [2026-05-13 16:22:12] Webhook received: Contact ID 42030 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17802608014", "retell_llm_dynamic_variables": { "first_name": "Christine", "last_name": "Sciotto", "full_name": "Christine Sciotto", "contact_id": "42030", "email": "csciotto@shaw.ca", "orgname": "Alberta Innovates", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 number not in service\n2026-05-08 Dial no answer, phone: +17802608014\n2026-05-11 Dial no answer, phone: +17802608014", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 29 [2026-05-13 16:22:12] Webhook received: Contact ID 36985 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17808064752", "retell_llm_dynamic_variables": { "first_name": "Shawna", "last_name": "Batten", "full_name": "Shawna Batten", "contact_id": "36985", "email": "shawna.batten@kdtpc.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail answering service - Mark and Sean", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 30 [2026-05-13 16:22:12] Webhook received: Contact ID 34070 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+14257706347", "retell_llm_dynamic_variables": { "first_name": "Desha", "last_name": "Moritz", "full_name": "Desha Moritz", "contact_id": "34070", "email": "desha.l.moritz@leidos.com", "orgname": "Leidos", "member_type": "AST", "bloc_notes_ac": "03 June 2025 VM\r\nLN / 15 September 2025 Number not found\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Webhook received: Contact ID 30586 [2026-05-13 16:22:12] Added to queue. Total in queue: 31 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+15872291621", "retell_llm_dynamic_variables": { "first_name": "Jessica", "last_name": "Windrem", "full_name": "Jessica Windrem", "contact_id": "30586", "email": "windremj@live.ca", "orgname": "CBI Health", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 32 [2026-05-13 16:22:12] Webhook received: Contact ID 37629 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17809913917", "retell_llm_dynamic_variables": { "first_name": "Carrie", "last_name": "Johnstone", "full_name": "Carrie Johnstone", "contact_id": "37629", "email": "carrieljohnstone@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 33 [2026-05-13 16:22:12] Webhook received: Contact ID 34168 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17787071361", "retell_llm_dynamic_variables": { "first_name": "Melita", "last_name": "Kucar", "full_name": "Melita Kucar", "contact_id": "34168", "email": "melita.kucar@gmail.com", "orgname": "Seon", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Number not found\n2026-05-08 Dial no answer, phone: +16044910880\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16044910880\n2026 May 11 call reached voicemail, no human interaction\n2026-05-13 Dial no answer, phone: +16044910880", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 34 [2026-05-13 16:22:12] Webhook received: Contact ID 36235 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17809773836", "retell_llm_dynamic_variables": { "first_name": "Katrina", "last_name": "Watkins", "full_name": "Katrina Watkins", "contact_id": "36235", "email": "kswatkins@shaw.ca", "orgname": "VJV Auction Co. LTD.", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no conversation", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 35 [2026-05-13 16:22:12] Webhook received: Contact ID 36351 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+15874367721", "retell_llm_dynamic_variables": { "first_name": "Colleen", "last_name": "Shea", "full_name": "Colleen Shea", "contact_id": "36351", "email": "colleenshea1926@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 36 [2026-05-13 16:22:12] Webhook received: Contact ID 34720 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12507941215", "retell_llm_dynamic_variables": { "first_name": "Stephanie", "last_name": "Bauer-Pitts", "full_name": "Stephanie Bauer-Pitts", "contact_id": "34720", "email": "smeberly@hotmail.com", "orgname": "Canadian Natural Resources", "member_type": "AST", "bloc_notes_ac": "june 10 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 37 [2026-05-13 16:22:12] Webhook received: Contact ID 34569 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+18312729078", "retell_llm_dynamic_variables": { "first_name": "Ana", "last_name": "Vukelich", "full_name": "Ana Vukelich", "contact_id": "34569", "email": "anavukelich@yahoo.com", "orgname": "Flexport Inc.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 38 [2026-05-13 16:22:12] Webhook received: Contact ID 6132 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12502316484", "retell_llm_dynamic_variables": { "first_name": "Cindy", "last_name": "Cook", "full_name": "Cindy Cook", "contact_id": "6132", "email": "cookee@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, message left\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, message left\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 39 [2026-05-13 16:22:12] Webhook received: Contact ID 6343 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16049287720", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Vaters", "full_name": "Shelley Vaters", "contact_id": "6343", "email": "shelley.vaters@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 40 [2026-05-13 16:22:12] Webhook received: Contact ID 9375 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12508842761", "retell_llm_dynamic_variables": { "first_name": "Miranda", "last_name": "Tomera", "full_name": "Miranda Tomera", "contact_id": "9375", "email": "mirandatomera29@gmail.com", "orgname": "GAIN Group", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 vm\r\nLN Oct 1 2025 vm\n2026 May 08 call reached voicemail after transfer attempt to Miranda\n2026 May 08 call reached voicemail\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail after transfer to extension 1043", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 41 [2026-05-13 16:22:12] Webhook received: Contact ID 29574 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17782225508", "retell_llm_dynamic_variables": { "first_name": "Captain", "last_name": "Benipal", "full_name": "Captain Benipal", "contact_id": "29574", "email": "benipalcaptain@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 no answer\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 42 [2026-05-13 16:22:12] Webhook received: Contact ID 34544 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16047201837", "retell_llm_dynamic_variables": { "first_name": "Jacqueline", "last_name": "Iwashita", "full_name": "Jacqueline Iwashita", "contact_id": "34544", "email": "jciwashita@gmail.com", "orgname": "Jackie C. Iwashita, Freelance Bookkeeper", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 43 [2026-05-13 16:22:12] Webhook received: Contact ID 34384 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+15104597436", "retell_llm_dynamic_variables": { "first_name": "Yolanda", "last_name": "Molina", "full_name": "Yolanda Molina", "contact_id": "34384", "email": "yolhm@aol.com", "orgname": "Juul Labs Canada Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 In a meeting couldn't talk - call back\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 44 [2026-05-13 16:22:12] Webhook received: Contact ID 11290 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17789959887", "retell_llm_dynamic_variables": { "first_name": "Eve", "last_name": "Chan", "full_name": "Eve Chan", "contact_id": "11290", "email": "eve@cywong.net", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 25 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached uninitialized voicemail, no contact made.\n2026 May 11 call reached uninitialized voicemail, no contact made\n2026 May 11 - Call reached voicemail not initialized by customer\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 45 [2026-05-13 16:22:12] Webhook received: Contact ID 37032 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+14036902074", "retell_llm_dynamic_variables": { "first_name": "Josephine", "last_name": "Ehizogie", "full_name": "Josephine Ehizogie", "contact_id": "37032", "email": "jehizogie@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 46 [2026-05-13 16:22:12] Webhook received: Contact ID 35388 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17809830175", "retell_llm_dynamic_variables": { "first_name": "Celeste", "last_name": "Olson", "full_name": "Celeste Olson", "contact_id": "35388", "email": "colson19805@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Celeste Dalton", "number_of_passed_courses": "2", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:25-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 47 [2026-05-13 16:22:12] Webhook received: Contact ID 11259 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12066395366", "retell_llm_dynamic_variables": { "first_name": "Anne-Marie", "last_name": "Roen", "full_name": "Anne-Marie Roen", "contact_id": "11259", "email": "annemarie.roen@gmail.com", "orgname": "Evo", "member_type": "AST", "bloc_notes_ac": "22 May 2025 VM\r\n08 September 2025 VM\r\nLN / 10 December 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 48 [2026-05-13 16:22:12] Webhook received: Contact ID 42024 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+14039903024", "retell_llm_dynamic_variables": { "first_name": "R.", "last_name": "Mowat", "full_name": "R. Mowat", "contact_id": "42024", "email": "kim.mowat@tundraoilandgas.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached Kim, not the intended contact, voicemail likely", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 49 [2026-05-13 16:22:12] Webhook received: Contact ID 36015 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17788845309", "retell_llm_dynamic_variables": { "first_name": "Natasha", "last_name": "Dudoward", "full_name": "Natasha Dudoward", "contact_id": "36015", "email": "ndudoward@live.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached, no message left", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 50 [2026-05-13 16:22:12] Webhook received: Contact ID 44765 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17802033732", "retell_llm_dynamic_variables": { "first_name": "Sadia", "last_name": "Ilyas", "full_name": "Sadia Ilyas", "contact_id": "44765", "email": "sadiailyas41@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 voicemail reached, message left for Sadia\n2026 May 11 call reached voicemail, message left", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:26-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 51 [2026-05-13 16:22:12] Webhook received: Contact ID 10706 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16047107467", "retell_llm_dynamic_variables": { "first_name": "Fayez", "last_name": "Sourial", "full_name": "Fayez Sourial", "contact_id": "10706", "email": "sourialf@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 reached voicemail, no human contact\n2026 May 08 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached voicemail, no message left\n2026 May 13 call reached voicemail, no contact with Fayez", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 52 [2026-05-13 16:22:12] Webhook received: Contact ID 6569 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17782311578", "retell_llm_dynamic_variables": { "first_name": "Usha", "last_name": "Sooroojbally", "full_name": "Usha Sooroojbally", "contact_id": "6569", "email": "usooroojbally@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, message left\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 11 voicemail reached, message left\n2026 May 13 call reached voicemail, message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 53 [2026-05-13 16:22:12] Webhook received: Contact ID 8564 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17783170826", "retell_llm_dynamic_variables": { "first_name": "Aili", "last_name": "Zhao", "full_name": "Aili Zhao", "contact_id": "8564", "email": "alaywjeong@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 13 2025 vm\r\nJuly 16 2025 no answer\r\nLN Sept 25 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 54 [2026-05-13 16:22:12] Webhook received: Contact ID 31430 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12508789122", "retell_llm_dynamic_variables": { "first_name": "Karin", "last_name": "Kathler", "full_name": "Karin Kathler", "contact_id": "31430", "email": "kkathler@trinitykelowna.ca", "orgname": "Kelowna Trinity Baptist Church", "member_type": "AST", "bloc_notes_ac": "May 4 2026 Call on Tues to Friday\r\nMay 6 2026 vm\r\nMay 13 2026 vm\n2026 May 13 call reached voicemail for Christina Hines", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 55 [2026-05-13 16:22:12] Webhook received: Contact ID 35991 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17788984381", "retell_llm_dynamic_variables": { "first_name": "Antoinette", "last_name": "Tamayo", "full_name": "Antoinette Tamayo", "contact_id": "35991", "email": "tamayo.nonet@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, message requested by Antoinette\n2026 May 08 voicemail reached, no human interaction\n2026 May 11 call reached voicemail, no message left\n2026 May 11 voicemail reached, message left by Antoine S.\n2026 May 13 voicemail reached, no message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 56 [2026-05-13 16:22:12] Webhook received: Contact ID 34423 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17789976869", "retell_llm_dynamic_variables": { "first_name": "Victoria", "last_name": "Habkirk", "full_name": "Victoria Habkirk", "contact_id": "34423", "email": "vhabkirk@purelycrm.com", "orgname": "Purely CRM Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 57 [2026-05-13 16:22:12] Webhook received: Contact ID 31299 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16047413978", "retell_llm_dynamic_variables": { "first_name": "Daryl", "last_name": "Tamayose", "full_name": "Daryl Tamayose", "contact_id": "31299", "email": "craig.tamayose@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "DEc 8 2025 completed without renewal ( he asked not send any email regarding payroll because he is not doing payroll anymore)\n2026 May 08 call reached voicemail\n2026 May 08 call reached Craig instead of Daryl, likely voicemail or wrong contact\n2026 May 11 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 58 [2026-05-13 16:22:12] Webhook received: Contact ID 33981 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17785851486", "retell_llm_dynamic_variables": { "first_name": "Lyne", "last_name": "Tardif", "full_name": "Lyne Tardif", "contact_id": "33981", "email": "lynemarietardif@gmail.com", "orgname": "Philtech Corp.", "member_type": "AST", "bloc_notes_ac": "june 3 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 voicemail reached, message left for Lynn\n2026 May 08 voicemail reached\n2026 May 11 call reached voicemail after greeting\n2026 May 11 brief call reached voicemail\n2026 May 13 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 59 [2026-05-13 16:22:12] Webhook received: Contact ID 34320 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+12505907454", "retell_llm_dynamic_variables": { "first_name": "Nicolas", "last_name": "Michel", "full_name": "Nicolas Michel", "contact_id": "34320", "email": "info@ccbookkeeping.ca", "orgname": "Capital City Bookkeeping", "member_type": "AST", "bloc_notes_ac": "June 5 2025 He said his membership was taken from him and NPI is not flexible and he wanted a change in his membership and it was a small issue. NPI was not interested in his membership. He is not interested\n2026 May 08 call forwarded to voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 60 [2026-05-13 16:22:12] Webhook received: Contact ID 29875 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+16048806922", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Bouman", "full_name": "Lisa Bouman", "contact_id": "29875", "email": "lbouman@telus.net", "orgname": "The Acquisition Group", "member_type": "AST", "bloc_notes_ac": "21 May 2025 Complete\n2026 May 08 call reached voicemail, message left\n2026 May 08 reached voicemail, no conversation\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail for Lisa Bowman", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 61 [2026-05-13 16:22:12] Webhook received: Contact ID 34226 [2026-05-13 16:22:12] Payload: { "from_number": "+14375242727", "to_number": "+17782235553", "retell_llm_dynamic_variables": { "first_name": "Jeeyoon", "last_name": "Bennett", "full_name": "Jeeyoon Bennett", "contact_id": "34226", "email": "junebennettpayroll@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 No answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made.", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:12] Added to queue. Total in queue: 62 [2026-05-13 16:22:13] Webhook received: Contact ID 34919 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+16049392444", "retell_llm_dynamic_variables": { "first_name": "Margo", "last_name": "Dawe", "full_name": "Margo Dawe", "contact_id": "34919", "email": "margo.dave@gmail.com", "orgname": "Cotton Auctions & Appraisals", "member_type": "AST", "bloc_notes_ac": "Apr 23 email confirmed and questions answered\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 voicemail reached at Daugh residence\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached at Daugh residence", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 63 [2026-05-13 16:22:13] Webhook received: Contact ID 7763 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+17782412979", "retell_llm_dynamic_variables": { "first_name": "Nicole", "last_name": "Dixon", "full_name": "Nicole Dixon", "contact_id": "7763", "email": "ndixon@straitoneng.com", "orgname": "Straiton Engineering Ltd.", "member_type": "AST", "bloc_notes_ac": "May 12 2025 vm\r\nJuly 15 2025 vm\r\nLN Sept 23 2025 survey completed .She has moved out of payroll and more into general accounting.\n2026 May 08 call reached voicemail for Nicole Dixon\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail for Nicole Dixon\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact with Nicole Dixon", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Webhook received: Contact ID 36644 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+17806561346", "retell_llm_dynamic_variables": { "first_name": "Alyson", "last_name": "Roe", "full_name": "Alyson Roe", "contact_id": "36644", "email": "4roes97@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 64 [2026-05-13 16:22:13] Added to queue. Total in queue: 65 [2026-05-13 16:22:13] Webhook received: Contact ID 34747 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+12502687953", "retell_llm_dynamic_variables": { "first_name": "Shalane", "last_name": "Walsh", "full_name": "Shalane Walsh", "contact_id": "34747", "email": "shalane.walsh@gmail.com", "orgname": "Mosaic Forest Management", "member_type": "AST", "bloc_notes_ac": "June 10 2025 vm\r\nAug 28 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail for Shalene Walsh\n2026 May 11 reached voicemail for Shalane Walsh\n2026 May 11 reached voicemail for Shalane Walsh\n2026 May 13 call reached voicemail for Shalene Walsh.", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 66 [2026-05-13 16:22:13] Webhook received: Contact ID 28732 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+12063493426", "retell_llm_dynamic_variables": { "first_name": "Andrew", "last_name": "Garboden", "full_name": "Andrew Garboden", "contact_id": "28732", "email": "agarboden1@trueblue.com", "orgname": "TrueBlue Inc.", "member_type": "AST", "bloc_notes_ac": "May 4 2026 vm\r\nMay 6 2026 vm\r\nMay 13 2026 vm\n2026 May 13 call reached voicemail - no conversation", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 67 [2026-05-13 16:22:13] Webhook received: Contact ID 34274 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+12064277070", "retell_llm_dynamic_variables": { "first_name": "Angela", "last_name": "Wagner", "full_name": "Angela Wagner", "contact_id": "34274", "email": "angela.wagner@pearson.com", "orgname": "Pearson", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MS", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 68 [2026-05-13 16:22:13] Webhook received: Contact ID 44764 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+14036906089", "retell_llm_dynamic_variables": { "first_name": "Thuy", "last_name": "Vo", "full_name": "Thuy Vo", "contact_id": "44764", "email": "vnnkathy@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail of Cathy Bo", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 69 [2026-05-13 16:22:13] Webhook received: Contact ID 34599 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+17786893374", "retell_llm_dynamic_variables": { "first_name": "Rachel", "last_name": "Cook", "full_name": "Rachel Cook", "contact_id": "34599", "email": "rachel.bauer@p2c.com", "orgname": "Power To Change", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Not in service\n2026-05-08 dial busy, phone: +16045142138\n2026 May 08 voicemail reached for Rachel Cook at Athletes in Action\n2026-05-11 dial busy, phone: +16045142138\n2026 May 11 call reached voicemail for Rachel Cook at Athlete Connection\n2026-05-13 dial busy, phone: +16045142138", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 70 [2026-05-13 16:22:13] Webhook received: Contact ID 8045 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+16048622188", "retell_llm_dynamic_variables": { "first_name": "Dionne", "last_name": "Chan", "full_name": "Dionne Chan", "contact_id": "8045", "email": "yydionne@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call went to voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 71 [2026-05-13 16:22:13] Webhook received: Contact ID 37499 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+17809520410", "retell_llm_dynamic_variables": { "first_name": "Meagan", "last_name": "Greschuk", "full_name": "Meagan Greschuk", "contact_id": "37499", "email": "meg.greschuk@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 72 [2026-05-13 16:22:13] Webhook received: Contact ID 8280 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+12508023850", "retell_llm_dynamic_variables": { "first_name": "Amanda", "last_name": "Prowse", "full_name": "Amanda Prowse", "contact_id": "8280", "email": "mandym@catalinaservices.ca", "orgname": "Taylor Shellfish Canada ULC", "member_type": "AST", "bloc_notes_ac": "12 May 2025 VM\r\n04 September 2025 VM\r\nLN / 02 October 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 reached voicemail, no contact made\n2026 May 11 call reached voicemail for Mandy McIntyre\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 73 [2026-05-13 16:22:13] Webhook received: Contact ID 34948 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+16045382538", "retell_llm_dynamic_variables": { "first_name": "Barbara", "last_name": "Ellis", "full_name": "Barbara Ellis", "contact_id": "34948", "email": "bnbellis@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 voicemail reached, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Webhook received: Contact ID 34697 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+16049108050", "retell_llm_dynamic_variables": { "first_name": "Janice", "last_name": "Lamb", "full_name": "Janice Lamb", "contact_id": "34697", "email": "jl120k@shaw.ca", "orgname": "IQ4 Solutions Bookkeeping Services", "member_type": "AST", "bloc_notes_ac": "june 9 2025 vm\r\nLN / 24 September 2025 VM\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 74 [2026-05-13 16:22:13] Added to queue. Total in queue: 75 [2026-05-13 16:22:13] Webhook received: Contact ID 42095 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+17804373346", "retell_llm_dynamic_variables": { "first_name": "Glenda", "last_name": "Macdonald", "full_name": "Glenda Macdonald", "contact_id": "42095", "email": "no-email196@ler.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 26 2025 number not in service\n2026-05-08 Dial no answer, phone: +17804373346\n2026-05-11 invalid phone destination, phone: +17804373346", "number_of_passed_courses": "4", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 76 [2026-05-13 16:22:13] Webhook received: Contact ID 10993 [2026-05-13 16:22:13] Payload: { "from_number": "+14375242727", "to_number": "+17788824715", "retell_llm_dynamic_variables": { "first_name": "Lucero", "last_name": "Crews", "full_name": "Lucero Crews", "contact_id": "10993", "email": "lucerorivas@hotmail.com", "orgname": "RC Accounting Inc", "member_type": "AST", "bloc_notes_ac": "17 March 2025 Survey completed\n2026 May 08 call reached voicemail, no message left\n2026 May 08 reached voicemail at RC accounting\n2026 May 11 reached voicemail at RC accounting\n2026 May 11 reached voicemail at RC accounting\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:13] Added to queue. Total in queue: 77 [2026-05-13 16:22:16] Webhook received: Contact ID 37850 [2026-05-13 16:22:16] Payload: { "from_number": "+14375242727", "to_number": "+14038050218", "retell_llm_dynamic_variables": { "first_name": "Ashley", "last_name": "Pacis", "full_name": "Ashley Pacis", "contact_id": "37850", "email": "ashleypacis@outlook.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 16 2025 Number not in service.\n2026-05-08 Dial no answer, phone: +14038050218\n2026-05-11 Dial no answer, phone: +14038050218", "number_of_passed_courses": "1", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T15:08:24-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:16] Added to queue. Total in queue: 78 [2026-05-13 16:22:16] Webhook received: Contact ID 7719 [2026-05-13 16:22:16] Payload: { "from_number": "+14375242727", "to_number": "+19496372804", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "Duncan", "full_name": "Mary Duncan", "contact_id": "7719", "email": "mduncan@volt.com", "orgname": "Volt", "member_type": "AST", "bloc_notes_ac": "12 May 2025 Busy\r\n04 September 2025 disconnected\n2026-05-08 dial busy, phone: +17149215526\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 dial busy, phone: +17149215526\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 dial busy, phone: +17149215526", "number_of_passed_courses": "0", "extension": "", "province": "CA", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:16] Added to queue. Total in queue: 79 [2026-05-13 16:22:18] Webhook received: Contact ID 11354 [2026-05-13 16:22:18] Payload: { "from_number": "+14375242727", "to_number": "+12502571285", "retell_llm_dynamic_variables": { "first_name": "Mary", "last_name": "McNeil", "full_name": "Mary McNeil", "contact_id": "11354", "email": "mary.martens@me.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 Travelling call back\r\nLN Oct 30 2025 busy call back\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail, no contact reached\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:22:18] Added to queue. Total in queue: 80 [2026-05-13 16:26:39] Webhook received: Contact ID 34606 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+12063727601", "retell_llm_dynamic_variables": { "first_name": "Kris", "last_name": "Droppers", "full_name": "Kris Droppers", "contact_id": "34606", "email": "kdroppers@seagen.com", "orgname": "Seagen, Inc.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Cannot be reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "WA", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 47 [2026-05-13 16:26:39] Webhook received: Contact ID 34335 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+12507136536", "retell_llm_dynamic_variables": { "first_name": "Brehanna", "last_name": "Rooyen", "full_name": "Brehanna Rooyen", "contact_id": "34335", "email": "bre@bsmartbookkeeping.ca", "orgname": "B-Smart Bookkeeping", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail at Bismar Bookkeeping\n2026 May 08 call reached voicemail or automated system - no contact with Brehanna\n2026 May 11 call reached voicemail at Bismar Bookkeeping\n2026 May 11 call reached voicemail at Bismara Bookkeeping\n2026 May 13 call reached voicemail at B Smart Bookkeeping", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 48 [2026-05-13 16:26:39] Webhook received: Contact ID 34602 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+13104034751", "retell_llm_dynamic_variables": { "first_name": "Troy", "last_name": "Stauffer", "full_name": "Troy Stauffer", "contact_id": "34602", "email": "troy-stauffer@gnc-hq.com", "orgname": "GNC Canada Holdings ULC", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 voicemail reached, message left by Troy to call back\n2026 May 08 voicemail reached, no live contact\n2026 May 11 reached voicemail, left message\n2026 May 11 reached voicemail, message left\n2026 May 13 voicemail reached, message left", "number_of_passed_courses": "0", "extension": "", "province": "PA", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 49 [2026-05-13 16:26:39] Webhook received: Contact ID 37215 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+17783883025", "retell_llm_dynamic_variables": { "first_name": "Peter", "last_name": "Konefal", "full_name": "Peter Konefal", "contact_id": "37215", "email": "peter.konefal@tuulyp.com", "orgname": "Tuulyp Consulting Inc.", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\r\nSept 3 2025 vm\n2026 May 08 call reached uninitialized voicemail service\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no message left\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 50 [2026-05-13 16:26:39] Webhook received: Contact ID 8012 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+17789908244", "retell_llm_dynamic_variables": { "first_name": "Ka", "last_name": "Yim", "full_name": "Ka Yim", "contact_id": "8012", "email": "yimkayee@gmail.com", "orgname": "ADDB/Euro-Burma Office", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 number not assigned\n2026-05-08 Dial no answer, phone: +17789908244\n2026-05-08 Dial no answer, phone: +17789908244\n2026-05-11 Dial no answer, phone: +17789908244\n2026-05-11 Dial no answer, phone: +17789908244\n2026-05-13 Dial no answer, phone: +17789908244", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 51 [2026-05-13 16:26:39] Webhook received: Contact ID 30145 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+12507937096", "retell_llm_dynamic_variables": { "first_name": "Julie", "last_name": "Romine", "full_name": "Julie Romine", "contact_id": "30145", "email": "julie@hudsonshope.ca", "orgname": "District of Hudson's Hope", "member_type": "AST", "bloc_notes_ac": "26 May 2025 Completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 52 [2026-05-13 16:26:39] Webhook received: Contact ID 35906 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+17787103508", "retell_llm_dynamic_variables": { "first_name": "Jihye", "last_name": "Yu", "full_name": "Jihye Yu", "contact_id": "35906", "email": "yujihye@gmail.com", "orgname": "Gina My Bookkeeper Ltd.", "member_type": "AST", "bloc_notes_ac": "11 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no conversation.\n2026 May 11 voicemail reached, no human answer\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 53 [2026-05-13 16:26:39] Webhook received: Contact ID 9737 [2026-05-13 16:26:39] Payload: { "from_number": "+14375242727", "to_number": "+12505661843", "retell_llm_dynamic_variables": { "first_name": "Emily", "last_name": "Sande", "full_name": "Emily Sande", "contact_id": "9737", "email": "sandeoriginals@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 5 2025 Survey completed. She said she is not doing in the company she is now but may in the further send email for application.\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:48-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:39] Added to queue. Total in queue: 54 [2026-05-13 16:26:40] Webhook received: Contact ID 29140 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+12509215032", "retell_llm_dynamic_variables": { "first_name": "Michelle", "last_name": "Cure", "full_name": "Michelle Cure", "contact_id": "29140", "email": "michellecure@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 55 [2026-05-13 16:26:40] Webhook received: Contact ID 48649 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16044671267", "retell_llm_dynamic_variables": { "first_name": "Shelley", "last_name": "Polowy", "full_name": "Shelley Polowy", "contact_id": "48649", "email": "spolowy@shaw.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 5 2026 vm\r\nMay 12 2026 vm\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 56 [2026-05-13 16:26:40] Webhook received: Contact ID 8261 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17784330512", "retell_llm_dynamic_variables": { "first_name": "Keiko", "last_name": "Kawano", "full_name": "Keiko Kawano", "contact_id": "8261", "email": "cokeiko822@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\nLN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call went to voicemail, no contact reached.\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 57 [2026-05-13 16:26:40] Webhook received: Contact ID 34449 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17783193801", "retell_llm_dynamic_variables": { "first_name": "Maryse", "last_name": "Andersen", "full_name": "Maryse Andersen", "contact_id": "34449", "email": "ryse.andersen@gmail.com", "orgname": "You Plus One Media Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 voicemail reached, no human contact\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 voicemail reached - no contact with Maryse", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 58 [2026-05-13 16:26:40] Webhook received: Contact ID 43330 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16044180331", "retell_llm_dynamic_variables": { "first_name": "Jenny", "last_name": "Chow", "full_name": "Jenny Chow", "contact_id": "43330", "email": "jennch10@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "LN / 30 September 2025 VM\n2026 May 08 call reached voicemail, no human answer\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, contact not available\n2026 May 13 call reached voicemail, no contact with Jenny Chow", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 59 [2026-05-13 16:26:40] Webhook received: Contact ID 11361 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16045127020", "retell_llm_dynamic_variables": { "first_name": "Mehulsinh", "last_name": "Gadhavi", "full_name": "Mehulsinh Gadhavi", "contact_id": "11361", "email": "mehulsinh@hotmail.com", "orgname": "DMA Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "Aug 12 2025 vm\r\nLN Oct 31 2025 vm\n2026 May 08 call reached voicemail, no direct contact made\n2026 May 08 call reached voicemail, no conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 voicemail reached, no live contact\n2026 May 13 call reached voicemail - no conversation", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 60 [2026-05-13 16:26:40] Webhook received: Contact ID 36574 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16049022787", "retell_llm_dynamic_variables": { "first_name": "Bina", "last_name": "Chauhan", "full_name": "Bina Chauhan", "contact_id": "36574", "email": "bina_chauhan77@yahoo.ca", "orgname": "Youth For Life Foundation", "member_type": "AST", "bloc_notes_ac": "June 13 2024 She started survey but said had to go . Survey incomplete.\n2026-05-08 Dial no answer, phone: +16049022787\n2026-05-08 Dial no answer, phone: +16049022787\n2026-05-11 Dial no answer, phone: +16049022787\n2026-05-11 Dial no answer, phone: +16049022787\n2026-05-13 Dial no answer, phone: +16049022787", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 61 [2026-05-13 16:26:40] Webhook received: Contact ID 34992 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16042918728", "retell_llm_dynamic_variables": { "first_name": "Katie", "last_name": "Wu", "full_name": "Katie Wu", "contact_id": "34992", "email": "wu.katie@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM\r\nLN / 18 September 2025 VM\n2026 May 08 call went to voicemail, no contact reached\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 62 [2026-05-13 16:26:40] Webhook received: Contact ID 10101 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+12507922001", "retell_llm_dynamic_variables": { "first_name": "Winona", "last_name": "Demone", "full_name": "Winona Demone", "contact_id": "10101", "email": "wdemone@gmail.com", "orgname": "Island Oilfield Services Ltd", "member_type": "AST", "bloc_notes_ac": "May 20 2025 vm\r\nAug 6 2025 vm\r\nLN Oct 6 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 63 [2026-05-13 16:26:40] Webhook received: Contact ID 34397 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+12069149199", "retell_llm_dynamic_variables": { "first_name": "Berni", "last_name": "Rice", "full_name": "Berni Rice", "contact_id": "34397", "email": "berni.rice@zymeworks.com", "orgname": "Zymeworks Inc.", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 16 September 2025 VM\n2026 May 08 call reached voicemail, message left\n2026 May 08 voicemail reached, no human answer\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, no human answer\n2026 May 13 call reached voicemail, no live contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 64 [2026-05-13 16:26:40] Webhook received: Contact ID 34267 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+12504151883", "retell_llm_dynamic_variables": { "first_name": "Hazuki", "last_name": "Yamasawa", "full_name": "Hazuki Yamasawa", "contact_id": "34267", "email": "hazymsw@gmail.com", "orgname": "Victoria Shipyards", "member_type": "AST", "bloc_notes_ac": "04 June 2025 VM\r\nLN / 15 September 2025 VM\n2026 May 08 voicemail reached at Victoria Shipyards, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail at Victoria Shipyard\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 - call reached voicemail at Victoria Shipyard, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 65 [2026-05-13 16:26:40] Webhook received: Contact ID 10004 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+14032482374", "retell_llm_dynamic_variables": { "first_name": "Chi", "last_name": "Hong", "full_name": "Chi Hong", "contact_id": "10004", "email": "chihong7777@yahoo.ca", "orgname": "Calgary Parking Authority", "member_type": "AST", "bloc_notes_ac": "Mar 13 2025 vm\r\nMar 21 2025 vm\r\nApril 1 2025 vm\r\nApril 8 2025 vm\r\nApril 22 2025 vm\r\nMay 1 2025 vm\r\nJuly 10 2025 vm\r\nLN Sept 16 2025 vm\n2026 May 08 voicemail reached, no contact made\n2026 May 08 voicemail reached, no contact conversation\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 contact requested callback at 1 PM\n2026 May 11 call reached voicemail, no contact available\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 66 [2026-05-13 16:26:40] Webhook received: Contact ID 34148 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17786864869", "retell_llm_dynamic_variables": { "first_name": "Jodi", "last_name": "MacKenzie", "full_name": "Jodi MacKenzie", "contact_id": "34148", "email": "jodimack@gmail.com", "orgname": "Inclusion Powell River Society", "member_type": "AST", "bloc_notes_ac": "June 4 2025 Payroll said no one by the name Jody there.\n2026 May 08 reached voicemail at Inclusion Powell River\n2026 May 08 call reached voicemail\n2026 May 11 reached voicemail at Inclusion Powell River, no human interaction\n2026 May 11 voicemail reached on personal cell phone, no human interaction\n2026 May 13 voicemail reached, no message left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 67 [2026-05-13 16:26:40] Webhook received: Contact ID 10264 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+16046099868", "retell_llm_dynamic_variables": { "first_name": "Jennie", "last_name": "Wang", "full_name": "Jennie Wang", "contact_id": "10264", "email": "jenniebc@outlook.com", "orgname": "Aboriginal Children and Family Services", "member_type": "AST", "bloc_notes_ac": "may 21 2025 vm Aug 12 2025 vm\r\nLN Nov 10 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Webhook received: Contact ID 42191 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17787988080", "retell_llm_dynamic_variables": { "first_name": "Taline", "last_name": "Bedakelian", "full_name": "Taline Bedakelian", "contact_id": "42191", "email": "no-email246@ler.com", "orgname": "Angel Accounting & Advisory", "member_type": "AST", "bloc_notes_ac": "Aug 28 2025 vm Oct 1 2025 she doeant work there anymore\n2026 May 08 reached voicemail of Angel Chan\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail of Angel Chen\n2026 May 11 voicemail reached, no human answer\n2026 May 13 voicemail reached - no contact", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 68 [2026-05-13 16:26:40] Added to queue. Total in queue: 69 [2026-05-13 16:26:40] Webhook received: Contact ID 28918 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17786819892", "retell_llm_dynamic_variables": { "first_name": "Cecilia", "last_name": "Wong", "full_name": "Cecilia Wong", "contact_id": "28918", "email": "spceci@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 voicemail reached, no direct contact with Cecilia\n2026 May 08 call reached voicemail, no message left\n2026 May 11 voicemail reached, no conversation with Cecilia\n2026 May 11 call reached voicemail, no conversation with Cecilia\n2026 May 13 voicemail reached, no direct contact with Cecilia", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 70 [2026-05-13 16:26:40] Webhook received: Contact ID 34670 [2026-05-13 16:26:40] Payload: { "from_number": "+14375242727", "to_number": "+17788718911", "retell_llm_dynamic_variables": { "first_name": "Eunice", "last_name": "Chu", "full_name": "Eunice Chu", "contact_id": "34670", "email": "euniceannchu@gmail.com", "orgname": "New Beta Innovation Canada Ltd.", "member_type": "AST", "bloc_notes_ac": "06 June 2025 Number not in service\n2026-05-08 Dial no answer, phone: +16044217308\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +16044217308\n2026 May 11 call reached voicemail, no contact made\n2026-05-13 Dial no answer, phone: +16044217308", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:40] Added to queue. Total in queue: 71 [2026-05-13 16:26:41] Webhook received: Contact ID 28955 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16048237312", "retell_llm_dynamic_variables": { "first_name": "Cherly", "last_name": "Semonovitch", "full_name": "Cherly Semonovitch", "contact_id": "28955", "email": "csemonovitch@iam250.org", "orgname": "IAMAW", "member_type": "AST", "bloc_notes_ac": "Dec 4 2025 vm Dec 12 2025 vm\r\nDec 17 2025 vm\n2026 May 08 reached voicemail, no conversation\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached for Cheryl Smonovich at The Machinist Union\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 72 [2026-05-13 16:26:41] Webhook received: Contact ID 48640 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16043367806", "retell_llm_dynamic_variables": { "first_name": "Xiaoying", "last_name": "Zhu", "full_name": "Xiaoying Zhu", "contact_id": "48640", "email": "zhu_2g@163.com", "orgname": "H.Y. Finishing Solutions Ltd.", "member_type": "AST", "bloc_notes_ac": "2026-05-08 Dial no answer, phone: +16042845584\n2026-05-11 Dial no answer, phone: +16042845584\n2026-05-13 Dial no answer, phone: +16042845584", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 73 [2026-05-13 16:26:41] Webhook received: Contact ID 34675 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+12508254492", "retell_llm_dynamic_variables": { "first_name": "Shannon", "last_name": "Ellis", "full_name": "Shannon Ellis", "contact_id": "34675", "email": "sellis@sd8.bc.ca", "orgname": "School District 8 Kootenay Lake", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026-05-08 Dial no answer, phone: +12508254492\n2026 May 11 call reached voicemail, no contact made\n2026-05-11 Dial no answer, phone: +12508254492\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 74 [2026-05-13 16:26:41] Webhook received: Contact ID 31239 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+17788615517", "retell_llm_dynamic_variables": { "first_name": "Candice", "last_name": "Micale", "full_name": "Candice Micale", "contact_id": "31239", "email": "candice_jm@hotmail.com", "orgname": "ZE PowerGroup Inc.", "member_type": "AST", "bloc_notes_ac": "10 June 2025 VM June 19 2025 vm\r\nJune 25 2025 vm\n2026 May 08 call reached voicemail, message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached, message left\n2026 May 11 voicemail reached, no human answered\n2026 May 13 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 75 [2026-05-13 16:26:41] Webhook received: Contact ID 13912 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+13067437339", "retell_llm_dynamic_variables": { "first_name": "Lisa", "last_name": "Mitschke-Kotzer", "full_name": "Lisa Mitschke-Kotzer", "contact_id": "13912", "email": "lisa@couttsholdings.ca", "orgname": "Coutts Holdings Inc.", "member_type": "AST", "bloc_notes_ac": "Aug 14 2025 vm\r\nLN Nov 3 2025 vm\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail for Lisa Michky Kopka\n2026 May 11 call reached voicemail for Lisa Michky Kotzer\n2026 May 11 call reached voicemail, no conversation\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "0", "extension": "", "province": "SK", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 76 [2026-05-13 16:26:41] Webhook received: Contact ID 34094 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16047218678", "retell_llm_dynamic_variables": { "first_name": "James", "last_name": "Koput", "full_name": "James Koput", "contact_id": "34094", "email": "jamesrobert604@gmail.com", "orgname": "Market News Publishing", "member_type": "AST", "bloc_notes_ac": "04 June 2025 Wrong number\n2026 May 08 call reached voicemail, no conversation\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, number no longer belongs to intended contact", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 77 [2026-05-13 16:26:41] Webhook received: Contact ID 9494 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+12506009060", "retell_llm_dynamic_variables": { "first_name": "Isabel", "last_name": "Barrios", "full_name": "Isabel Barrios", "contact_id": "9494", "email": "ibarbie@citywest.ca", "orgname": "McKeever Management Consulting", "member_type": "AST", "bloc_notes_ac": "18 February 2025 VM\n 19 February 2025 Sending Candidate membership - she has the PCP but he membership has lapsed - she wants to know if she has to take courses to renew. Waiting for someone to call her\n2026 May 08 call reached voicemail, message left\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, message left\n2026 May 11 call reached voicemail, message left\n2026 May 13 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 78 [2026-05-13 16:26:41] Webhook received: Contact ID 34662 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+17786681804", "retell_llm_dynamic_variables": { "first_name": "Maria", "last_name": "Rentoria", "full_name": "Maria Rentoria", "contact_id": "34662", "email": "gigirent@icloud.com", "orgname": "Vancouver Hospice Society", "member_type": "AST", "bloc_notes_ac": "06 June 2025 VM\r\nLN / 17 September 2025 Survey completed\n2026 May 08 call reached voicemail, no contact made\n2026 May 08 call reached voicemail, no human answer\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Webhook received: Contact ID 11123 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16132279911", "retell_llm_dynamic_variables": { "first_name": "Paula", "last_name": "Versteeg", "full_name": "Paula Versteeg", "contact_id": "11123", "email": "pollyanna.versteeg@gmail.com", "orgname": "Vitrium Systems Inc.", "member_type": "AST", "bloc_notes_ac": "22 May 2025 Survey completed\n2026 May 08 voicemail reached, no human interaction\n2026 May 08 voicemail reached, no message left\n2026 May 11 call reached voicemail at Vitrium Systems\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at Vitrium Systems", "number_of_passed_courses": "0", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Webhook received: Contact ID 9766 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16049164331", "retell_llm_dynamic_variables": { "first_name": "Danielle", "last_name": "Helgason", "full_name": "Danielle Helgason", "contact_id": "9766", "email": "danielleh@ivancorp.net", "orgname": "Global Mining Management", "member_type": "AST", "bloc_notes_ac": "may 20 2025 vm Aug 12 2025 vm\r\nLN Nov 3 2025 vm\n2026-05-08 Dial no answer, phone: +16043319817\n2026 May 08 call reached voicemail, no contact made\n2026-05-11 invalid phone destination, phone: +16043319817\n2026 May 11 call went to voicemail, no contact made\n2026-05-13 Dial no answer, phone: +16043319817", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 79 [2026-05-13 16:26:41] Added to queue. Total in queue: 80 [2026-05-13 16:26:41] Added to queue. Total in queue: 81 [2026-05-13 16:26:41] Webhook received: Contact ID 10743 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16047812568", "retell_llm_dynamic_variables": { "first_name": "Wen", "last_name": "Huang", "full_name": "Wen Huang", "contact_id": "10743", "email": "w_ahung@yahoo.com", "orgname": "Langara Fishing Adventure", "member_type": "AST", "bloc_notes_ac": "17 March 2025 VM\r\n31 March 2025 VM APr 7 2025 vm Apr 10 2025 vm\r\nmay 13 2025 vm July 8 2025 vm\r\nLN Sept 22 2025 vm\n2026 May 08 call reached voicemail at Langara Fishing Lodge\n2026 May 08 call reached uninitialized voicemail, no contact made\n2026 May 11 call reached voicemail, no message left\n2026 May 11 call reached uninitialized voicemail\n2026 May 13 call reached voicemail at Langara Fishing Lodge", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 82 [2026-05-13 16:26:41] Webhook received: Contact ID 30034 [2026-05-13 16:26:41] Payload: { "from_number": "+14375242727", "to_number": "+16045152635", "retell_llm_dynamic_variables": { "first_name": "Taryn", "last_name": "Brown", "full_name": "Taryn Brown", "contact_id": "30034", "email": "tarynbrown32@hotmail.com", "orgname": "West Coast Title Search Ltd.", "member_type": "AST", "bloc_notes_ac": "Dec 8 2025 completed ( she will renew soon)\n2026 May 08 voicemail reached - message from Karen in accounting\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 voicemail reached at West Coast Title Search accounting department\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail at West Coast Title Search", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:41] Added to queue. Total in queue: 83 [2026-05-13 16:26:42] Webhook received: Contact ID 28738 [2026-05-13 16:26:42] Payload: { "from_number": "+14375242727", "to_number": "+17802200764", "retell_llm_dynamic_variables": { "first_name": "Vaidehi", "last_name": "Kulkarni", "full_name": "Vaidehi Kulkarni", "contact_id": "28738", "email": "kvaidehi5@yahoo.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "13 May 2025 Completed\n2026 May 08 call reached voicemail with call control, no conversation\n2026 May 08 reached voicemail, no message left\n2026 May 11 call reached voicemail or unintended recipient named Wayde\n2026 May 11 voicemail reached, message left\n2026 May 13 call reached voicemail, no conversation", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:42] Added to queue. Total in queue: 84 [2026-05-13 16:26:42] Webhook received: Contact ID 7970 [2026-05-13 16:26:42] Payload: { "from_number": "+14375242727", "to_number": "+16043070686", "retell_llm_dynamic_variables": { "first_name": "Ying", "last_name": "Zhang", "full_name": "Ying Zhang", "contact_id": "7970", "email": "wu_ying82@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 13 2025 vm\r\n LN Oct 30 2025 vm\n2026 May 08 call reached voicemail, no human interaction\n2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 16:26:42] Added to queue. Total in queue: 85 [2026-05-13 17:06:43] Webhook received: Contact ID 34507 [2026-05-13 17:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16049875231", "retell_llm_dynamic_variables": { "first_name": "Jyoti", "last_name": "Pal", "full_name": "Jyoti Pal", "contact_id": "34507", "email": "pal_jyoti@hotmail.com", "orgname": "Carter GM North Shore", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail for Gioddy Powell instead of Jyoti Pal\n2026 May 08 contact busy, callback scheduled for 4 PM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact with Jyoti\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T17:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:06:43] Added to queue. Total in queue: 1 [2026-05-13 17:06:43] Webhook received: Contact ID 8134 [2026-05-13 17:06:43] Payload: { "from_number": "+14375242727", "to_number": "+16048320022", "retell_llm_dynamic_variables": { "first_name": "Parvatee", "last_name": "Soomarooah", "full_name": "Parvatee Soomarooah", "contact_id": "8134", "email": "anuthp@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 12 2025 vm\r\nLN Oct 30 2025 She said she is still a member of NPI\n2026 May 08 contact busy, requested callback at 18:00 - NPI# 8134\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T17:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:06:43] Added to queue. Total in queue: 2 [2026-05-13 17:21:40] Webhook received: Contact ID 35645 [2026-05-13 17:21:40] Payload: { "from_number": "+14375242727", "to_number": "+16042824469", "retell_llm_dynamic_variables": { "first_name": "Hong", "last_name": "Si", "full_name": "Hong Si", "contact_id": "35645", "email": "wisesh@hotmail.com", "orgname": "LeTrade Company Canada", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 voicemail reached, no live contact\n2026 May 11 voicemail reached, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:40] Added to queue. Total in queue: 1 [2026-05-13 17:21:40] Webhook received: Contact ID 35486 [2026-05-13 17:21:40] Payload: { "from_number": "+14375242727", "to_number": "+12369982878", "retell_llm_dynamic_variables": { "first_name": "Erica", "last_name": "Hamel", "full_name": "Erica Hamel", "contact_id": "35486", "email": "ericahamel@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:46-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:40] Added to queue. Total in queue: 2 [2026-05-13 17:21:41] Webhook received: Contact ID 36538 [2026-05-13 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+16042881152", "retell_llm_dynamic_variables": { "first_name": "Mengli", "last_name": "Zhao", "full_name": "Mengli Zhao", "contact_id": "36538", "email": "zml@live.ca", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 no answer", "number_of_passed_courses": "2", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:41] Added to queue. Total in queue: 3 [2026-05-13 17:21:41] Webhook received: Contact ID 35497 [2026-05-13 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+16045435277", "retell_llm_dynamic_variables": { "first_name": "Nirmala", "last_name": "Lobo", "full_name": "Nirmala Lobo", "contact_id": "35497", "email": "nimax_cardoz@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026-05-08 Dial no answer, phone: +16045435277\n2026-05-11 Dial no answer, phone: +16045435277", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:47-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:41] Added to queue. Total in queue: 4 [2026-05-13 17:21:41] Webhook received: Contact ID 35825 [2026-05-13 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+17782155550", "retell_llm_dynamic_variables": { "first_name": "Lindsay", "last_name": "Tonn", "full_name": "Lindsay Tonn", "contact_id": "35825", "email": "lmtonn@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:41] Added to queue. Total in queue: 5 [2026-05-13 17:21:41] Webhook received: Contact ID 35967 [2026-05-13 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+16048052263", "retell_llm_dynamic_variables": { "first_name": "Patricia", "last_name": "Wong", "full_name": "Patricia Wong", "contact_id": "35967", "email": "patricia.wong89@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 voicemail reached for Patricia Wong\n2026 May 11 call reached voicemail of Patricia Wong", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:41] Added to queue. Total in queue: 6 [2026-05-13 17:21:41] Webhook received: Contact ID 35510 [2026-05-13 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+17788886446", "retell_llm_dynamic_variables": { "first_name": "Theressa", "last_name": "McCaw", "full_name": "Theressa McCaw", "contact_id": "35510", "email": "tmbooksandbalances@gmail.com", "orgname": "Vancouver Island West School District", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "3", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:41] Added to queue. Total in queue: 7 [2026-05-13 17:21:41] Webhook received: Contact ID 37262 [2026-05-13 17:21:41] Payload: { "from_number": "+14375242727", "to_number": "+16045066600", "retell_llm_dynamic_variables": { "first_name": "Tanya", "last_name": "Prestay", "full_name": "Tanya Prestay", "contact_id": "37262", "email": "tcprestay@gmail.com", "orgname": "PwC", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:41] Added to queue. Total in queue: 8 [2026-05-13 17:21:42] Webhook received: Contact ID 37019 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+14032400334", "retell_llm_dynamic_variables": { "first_name": "Shari", "last_name": "Laubenstein", "full_name": "Shari Laubenstein", "contact_id": "37019", "email": "sharilaubenstein@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 voicemail reached, no message left\n2026 May 11 callback scheduled for after 3 PM\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "AB", "toronto_current_time": "2026-05-13T16:06:41-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 9 [2026-05-13 17:21:42] Webhook received: Contact ID 36527 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16046712842", "retell_llm_dynamic_variables": { "first_name": "Kelly", "last_name": "Wang", "full_name": "Kelly Wang", "contact_id": "36527", "email": "eupheimia@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 10 [2026-05-13 17:21:42] Webhook received: Contact ID 37111 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12507324894", "retell_llm_dynamic_variables": { "first_name": "Sue", "last_name": "Stockand", "full_name": "Sue Stockand", "contact_id": "37111", "email": "suzannestockand@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human answer", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 11 [2026-05-13 17:21:42] Webhook received: Contact ID 36245 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12508843719", "retell_llm_dynamic_variables": { "first_name": "Fan-Lin", "last_name": "Liu", "full_name": "Fan-Lin Liu", "contact_id": "36245", "email": "may3719@icloud.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 12 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:45-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 12 [2026-05-13 17:21:42] Webhook received: Contact ID 35658 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+17783970802", "retell_llm_dynamic_variables": { "first_name": "Imelda", "last_name": "Neral", "full_name": "Imelda Neral", "contact_id": "35658", "email": "imeldaarceneral711@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 vm\n2026-05-08 Dial no answer, phone: +17783970802\n2026-05-11 Dial no answer, phone: +17783970802", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 13 [2026-05-13 17:21:42] Webhook received: Contact ID 42314 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+17789865938", "retell_llm_dynamic_variables": { "first_name": "Efe", "last_name": "Bulbul", "full_name": "Efe Bulbul", "contact_id": "42314", "email": "efe.bulbul@gmail.com", "orgname": "Sportsoft Solutions Inc.", "member_type": "AST", "bloc_notes_ac": "Sept 3 2025 vm\r\nnumber not assigned\n2026-05-08 Dial no answer, phone: +17789865938\n2026-05-11 Dial no answer, phone: +17789865938", "number_of_passed_courses": "1", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 14 [2026-05-13 17:21:42] Webhook received: Contact ID 37251 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+12504481777", "retell_llm_dynamic_variables": { "first_name": "Heidi", "last_name": "Krag", "full_name": "Heidi Krag", "contact_id": "37251", "email": "krag.heidi@gmail.com", "orgname": "CRA", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 15 [2026-05-13 17:21:42] Webhook received: Contact ID 46854 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16049773955", "retell_llm_dynamic_variables": { "first_name": "Mirshamsoddin", "last_name": "Seyedmojaveri", "full_name": "Mirshamsoddin Seyedmojaveri", "contact_id": "46854", "email": "mojaveri2024@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026-05-08 Dial no answer, phone: +16049773955\n2026-05-11 Dial no answer, phone: +16049773955", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 16 [2026-05-13 17:21:42] Webhook received: Contact ID 36123 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16044967727", "retell_llm_dynamic_variables": { "first_name": "Marcelle", "last_name": "Lavigne", "full_name": "Marcelle Lavigne", "contact_id": "36123", "email": "lavigne333@hotmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 11 2025 Number not in service\n2026-05-08 Dial no answer, phone: +16044967727\n2026-05-11 Dial no answer, phone: +16044967727", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 17 [2026-05-13 17:21:42] Webhook received: Contact ID 36911 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16046575598", "retell_llm_dynamic_variables": { "first_name": "Ghada", "last_name": "Alkhulaif", "full_name": "Ghada Alkhulaif", "contact_id": "36911", "email": "ghadah_33@live.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 reached voicemail - no conversation\n2026 May 11 call reached voicemail, no conversation with contact", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 18 [2026-05-13 17:21:42] Webhook received: Contact ID 44763 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+17783888892", "retell_llm_dynamic_variables": { "first_name": "Bei", "last_name": "Gu", "full_name": "Bei Gu", "contact_id": "44763", "email": "vivian.gbw@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "2026 May 08 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail, no human interaction", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 19 [2026-05-13 17:21:42] Webhook received: Contact ID 34507 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16043764137", "retell_llm_dynamic_variables": { "first_name": "Jyoti", "last_name": "Pal", "full_name": "Jyoti Pal", "contact_id": "34507", "email": "pal_jyoti@hotmail.com", "orgname": "Carter GM North Shore", "member_type": "AST", "bloc_notes_ac": "05 June 2025 VM\r\nLN / 17 September 2025 VM\n2026 May 08 call reached voicemail for Gioddy Powell instead of Jyoti Pal\n2026 May 08 contact busy, callback scheduled for 4 PM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact with Jyoti\n2026 May 11 call reached voicemail, no contact made\n2026 May 13 call reached voicemail, no contact with Jyoti", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T17:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 20 [2026-05-13 17:21:42] Webhook received: Contact ID 8134 [2026-05-13 17:21:42] Payload: { "from_number": "+14375242727", "to_number": "+16048320022", "retell_llm_dynamic_variables": { "first_name": "Parvatee", "last_name": "Soomarooah", "full_name": "Parvatee Soomarooah", "contact_id": "8134", "email": "anuthp@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "Aug 12 2025 vm\r\nLN Oct 30 2025 She said she is still a member of NPI\n2026 May 08 contact busy, requested callback at 18:00 - NPI# 8134\n2026 May 08 call reached voicemail\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no human interaction\n2026 May 11 call reached voicemail\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T17:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:42] Added to queue. Total in queue: 21 [2026-05-13 17:21:43] Webhook received: Contact ID 37551 [2026-05-13 17:21:43] Payload: { "from_number": "+14375242727", "to_number": "+17786802655", "retell_llm_dynamic_variables": { "first_name": "Beant", "last_name": "Sangha", "full_name": "Beant Sangha", "contact_id": "37551", "email": "beantsangha454@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "16 June 2025 VM\n2026 May 08 call reached voicemail, no contact made\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "MB", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:43] Added to queue. Total in queue: 22 [2026-05-13 17:21:43] Webhook received: Contact ID 37132 [2026-05-13 17:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12508913436", "retell_llm_dynamic_variables": { "first_name": "Jose", "last_name": "Prieto", "full_name": "Jose Prieto", "contact_id": "37132", "email": "ktmjose@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 voicemail reached, message left\n2026 May 11 voicemail reached, message requested to be left", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:43] Added to queue. Total in queue: 23 [2026-05-13 17:21:43] Webhook received: Contact ID 37042 [2026-05-13 17:21:43] Payload: { "from_number": "+14375242727", "to_number": "+16043798853", "retell_llm_dynamic_variables": { "first_name": "Yue", "last_name": "Yu", "full_name": "Yue Yu", "contact_id": "37042", "email": "kathyyu0818@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "June 13 2025 vm\n2026 May 08 left voicemail message\n2026 May 11 voicemail reached, message left", "number_of_passed_courses": "4", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:44-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:43] Added to queue. Total in queue: 24 [2026-05-13 17:21:43] Webhook received: Contact ID 37520 [2026-05-13 17:21:43] Payload: { "from_number": "+14375242727", "to_number": "+12365159732", "retell_llm_dynamic_variables": { "first_name": "Monica", "last_name": "Miranda", "full_name": "Monica Miranda", "contact_id": "37520", "email": "monicamirandaq@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "16 June 2025 VM\n2026 May 08 call reached uninitialized voicemail service\n2026 May 11 call reached voicemail, no contact made", "number_of_passed_courses": "0", "extension": "", "province": "BC", "toronto_current_time": "2026-05-13T16:06:43-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:21:43] Added to queue. Total in queue: 25 [2026-05-13 17:31:41] Webhook received: Contact ID 29536 [2026-05-13 17:31:41] Payload: { "from_number": "+14375242727", "to_number": "+16479376251", "retell_llm_dynamic_variables": { "first_name": "Pooja", "last_name": "Malik", "full_name": "Pooja Malik", "contact_id": "29536", "email": "malikpooja1408@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 28 2025 Survey completed She thinks NPI should help members with getting on the job training and fees are expensive. She was looking for more info to help with HR by adding payroll knowledge.\n2026 May 08 voicemail reached, no contact with Pooja\n2026 May 08 call reached voicemail, no contact with Pooja\n2026 May 11 call reached voicemail, no contact with Pooja\n2026 May 11 call reached voicemail, no contact with Pooja\n2026 May 13 contact requested callback after 5 PM, call ended without survey completion", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T13:08:28-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:31:41] Added to queue. Total in queue: 1 [2026-05-13 17:46:40] Webhook received: Contact ID 29536 [2026-05-13 17:46:40] Payload: { "from_number": "+14375242727", "to_number": "+16479376251", "retell_llm_dynamic_variables": { "first_name": "Pooja", "last_name": "Malik", "full_name": "Pooja Malik", "contact_id": "29536", "email": "malikpooja1408@gmail.com", "orgname": "", "member_type": "AST", "bloc_notes_ac": "May 28 2025 Survey completed She thinks NPI should help members with getting on the job training and fees are expensive. She was looking for more info to help with HR by adding payroll knowledge.\n2026 May 08 voicemail reached, no contact with Pooja\n2026 May 08 call reached voicemail, no contact with Pooja\n2026 May 11 call reached voicemail, no contact with Pooja\n2026 May 11 call reached voicemail, no contact with Pooja\n2026 May 13 contact requested callback after 5 PM, call ended without survey completion\n2026 May 13 call reached voicemail, no contact made", "number_of_passed_courses": "4", "extension": "", "province": "ON", "toronto_current_time": "2026-05-13T17:31:42-04:00", "called_by": "Tri" }, "override_agent_id": "agent_5dffe144c97ebd0267b0fdc207" } [2026-05-13 17:46:40] Added to queue. Total in queue: 1