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📞 Synthflow Post-Call Webhook
🕒 2026-02-10 13:04:19
----------------------------------------
RAW:
{"status": "completed", "error_message": "", "lead": {"name": "Tri Ly", "phone_number": "+12899399288", "prompt_variables": {"bloc_notes_ac": "2026 Feb 09 sent renewal email and contact said goodbye at the end 1", "contact_id": "33427", "email": "tri@directobjective.ca", "extension": "1234", "first_name": "Tri Ly", "member_type": "AST", "number_of_passed_courses": "999"}}, "call": {"status": "completed", "end_call_reason": "human_goodbye", "model_id": "32f56c5c-73cf-4e27-aba4-9e97358f7994", "timezone": "Europe/Berlin", "call_id": "a500e3fc-d23f-4c8a-98a0-2ac06ae56a0d", "duration": 57, "start_time": "2026-02-10T19:03:12+01:00", "transcript": "\nbot: Hi there! \nhuman: Hi there.\nbot: Hey! How\u2019s it going? What can I help you with today? \nhuman: What are you calling for?\nbot: Oh, good question! I\u2019m here to help with any questions you might have or assist you with something specific. Is there anything on your mind, or did you need support with something today? \nhuman: I don't have question.\nbot: No worries at all! If anything pops up later, just let me know. Is there anything else you\u2019d like to chat about, or should I let you get back to your day? \nhuman: No. Bye bye.\nbot: Alright, take care! Have a great day - bye bye! ", "recording_sid": null, "recording_url": "https://storage.googleapis.com/ai-agent-recording/a500e3fc-d23f-4c8a-98a0-2ac06ae56a0d_%2B14386096663_%2B12899399288_20260210T180312.wav?Expires=4924346649&GoogleAccessId=livekit-egress%40synthflow-dev.iam.gserviceaccount.com&Signature=Kg48DxKw7tzY2JB9VMB%2Fbs%2BEwjyPTD5c%2FgZjUldG%2FweDtFfsXjrxOpx8sj%2FdnEuSUZ2Zdk1CYuTPatEgQOPWDEmDBc5t9eNf5Iu9YTxb%2BHTeX%2FP0%2B2Dt5%2FnMQiU6qntMXhqRGRvUwmP7ERq9foAA39CA%2BlYwASkGqjU%2B8jHI51BC5yACZ%2FRaTTp7PTra3O5qrRTBduJSMRHCWnEBPbwC%2BIfx4VGtYt1FtypGkhPhqjVKKnmbagAkkAjBQVh2qdHWjc0UHh0SEiMxZeQe3f7qNJiFC6%2B3FnQ%2BON2RkgBvMtN9wt5fNWxfd3%2BkW68KAQbTaLHXR500sukAvOTYslJrNA%3D%3D", "call_sid": "", "agents_used": [], "diversion": null, "external_id": ""}, "executed_actions": {}, "analysis": {"persona": "not_applicable", "style": "true", "steps": "not_applicable", "no_repetition": "true", "objections": "not_applicable", "objection_not_defined": "not_applicable", "knowledge": "not_applicable", "goal": "false", "appointment": "not_applicable", "user_sentiment": "true", "agent_sentiment": "true", "call_completion": "true", "answered_by_human": "true", "opted_in": "false", "no_opt_out": "true", "call_summary": "true", "persona_feedback": "", "style_feedback": "", "steps_feedback": "", "no_repetition_feedback": "", "objections_feedback": "", "objection_not_defined_feedback": "", "knowledge_feedback": "", "goal_feedback": "The agent did not achieve any specific objective as the user did not have any questions or requests.", "appointment_feedback": "", "user_sentiment_feedback": "", "agent_sentiment_feedback": "", "call_completion_feedback": "", "answered_by_human_feedback": "", "opted_in_feedback": "The conversation appears to be a cold call as the user did not express any prior opt-in.", "no_opt_out_feedback": "", "call_summary_feedback": "The agent initiated a call to offer assistance, but the user did not have any questions or requests. The conversation ended amicably with a goodbye.", "judge_found_partial_or_error": true, "judge_found_full_error": true, "all_feedback": "The agent did not achieve any specific objective as the user did not have any questions or requests. The conversation appears to be a cold call as the user did not express any prior opt-in."}, "metadata": {}, "fsm_log": null}
----------------------------------------
PARSED:
{
    "status": "completed",
    "error_message": "",
    "lead": {
        "name": "Tri Ly",
        "phone_number": "+12899399288",
        "prompt_variables": {
            "bloc_notes_ac": "2026 Feb 09 sent renewal email and contact said goodbye at the end 1",
            "contact_id": "33427",
            "email": "tri@directobjective.ca",
            "extension": "1234",
            "first_name": "Tri Ly",
            "member_type": "AST",
            "number_of_passed_courses": "999"
        }
    },
    "call": {
        "status": "completed",
        "end_call_reason": "human_goodbye",
        "model_id": "32f56c5c-73cf-4e27-aba4-9e97358f7994",
        "timezone": "Europe/Berlin",
        "call_id": "a500e3fc-d23f-4c8a-98a0-2ac06ae56a0d",
        "duration": 57,
        "start_time": "2026-02-10T19:03:12+01:00",
        "transcript": "\nbot: Hi there! \nhuman: Hi there.\nbot: Hey! How\u2019s it going? What can I help you with today? \nhuman: What are you calling for?\nbot: Oh, good question! I\u2019m here to help with any questions you might have or assist you with something specific. Is there anything on your mind, or did you need support with something today? \nhuman: I don't have question.\nbot: No worries at all! If anything pops up later, just let me know. Is there anything else you\u2019d like to chat about, or should I let you get back to your day? \nhuman: No. Bye bye.\nbot: Alright, take care! Have a great day - bye bye! ",
        "recording_sid": null,
        "recording_url": "https://storage.googleapis.com/ai-agent-recording/a500e3fc-d23f-4c8a-98a0-2ac06ae56a0d_%2B14386096663_%2B12899399288_20260210T180312.wav?Expires=4924346649&GoogleAccessId=livekit-egress%40synthflow-dev.iam.gserviceaccount.com&Signature=Kg48DxKw7tzY2JB9VMB%2Fbs%2BEwjyPTD5c%2FgZjUldG%2FweDtFfsXjrxOpx8sj%2FdnEuSUZ2Zdk1CYuTPatEgQOPWDEmDBc5t9eNf5Iu9YTxb%2BHTeX%2FP0%2B2Dt5%2FnMQiU6qntMXhqRGRvUwmP7ERq9foAA39CA%2BlYwASkGqjU%2B8jHI51BC5yACZ%2FRaTTp7PTra3O5qrRTBduJSMRHCWnEBPbwC%2BIfx4VGtYt1FtypGkhPhqjVKKnmbagAkkAjBQVh2qdHWjc0UHh0SEiMxZeQe3f7qNJiFC6%2B3FnQ%2BON2RkgBvMtN9wt5fNWxfd3%2BkW68KAQbTaLHXR500sukAvOTYslJrNA%3D%3D",
        "call_sid": "",
        "agents_used": [],
        "diversion": null,
        "external_id": ""
    },
    "executed_actions": [],
    "analysis": {
        "persona": "not_applicable",
        "style": "true",
        "steps": "not_applicable",
        "no_repetition": "true",
        "objections": "not_applicable",
        "objection_not_defined": "not_applicable",
        "knowledge": "not_applicable",
        "goal": "false",
        "appointment": "not_applicable",
        "user_sentiment": "true",
        "agent_sentiment": "true",
        "call_completion": "true",
        "answered_by_human": "true",
        "opted_in": "false",
        "no_opt_out": "true",
        "call_summary": "true",
        "persona_feedback": "",
        "style_feedback": "",
        "steps_feedback": "",
        "no_repetition_feedback": "",
        "objections_feedback": "",
        "objection_not_defined_feedback": "",
        "knowledge_feedback": "",
        "goal_feedback": "The agent did not achieve any specific objective as the user did not have any questions or requests.",
        "appointment_feedback": "",
        "user_sentiment_feedback": "",
        "agent_sentiment_feedback": "",
        "call_completion_feedback": "",
        "answered_by_human_feedback": "",
        "opted_in_feedback": "The conversation appears to be a cold call as the user did not express any prior opt-in.",
        "no_opt_out_feedback": "",
        "call_summary_feedback": "The agent initiated a call to offer assistance, but the user did not have any questions or requests. The conversation ended amicably with a goodbye.",
        "judge_found_partial_or_error": true,
        "judge_found_full_error": true,
        "all_feedback": "The agent did not achieve any specific objective as the user did not have any questions or requests. The conversation appears to be a cold call as the user did not express any prior opt-in."
    },
    "metadata": [],
    "fsm_log": null
}
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