[2026-01-26 11:28:38] Webhook raw: { "data": { "event_type": "call.initiated", "id": "cf83f792-68e2-4b68-8f9b-6fcfe6deee46", "occurred_at": "2026-01-26T16:28:38.733270Z", "payload": { "call_control_id": "v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg", "call_leg_id": "11af6770-fad4-11f0-a526-02420aef93a1", "call_session_id": "11acc006-fad4-11f0-8e9c-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:29:00] Webhook raw: { "data": { "event_type": "call.answered", "id": "76375a0f-2f79-4a3f-82eb-e2cb21324622", "occurred_at": "2026-01-26T16:29:00.453283Z", "payload": { "call_control_id": "v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg", "call_leg_id": "11af6770-fad4-11f0-a526-02420aef93a1", "call_session_id": "11acc006-fad4-11f0-8e9c-02420aef93a1", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T16:28:38.973266Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:29:00] Starting AI assistant call_control_id=v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-6cebef1541210af9" } [2026-01-26 11:29:02] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "4a6c9390-e3de-4bbe-ba98-99011dc99efa", "occurred_at": "2026-01-26T16:29:02.546388Z", "payload": { "call_control_id": "v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg", "call_leg_id": "11af6770-fad4-11f0-a526-02420aef93a1", "call_session_id": "11acc006-fad4-11f0-8e9c-02420aef93a1", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2879450830220560158", "conversation_id": "279fcc2e-a080-4f21-9406-cb431fb627f1", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:29:02] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "279fcc2e-a080-4f21-9406-cb431fb627f1" } } [2026-01-26 11:29:04] Webhook raw: { "data": { "event_type": "call.hangup", "id": "1f07a9ee-3d52-43cd-8e83-9ee6ce0a72db", "occurred_at": "2026-01-26T16:29:04.793280Z", "payload": { "call_control_id": "v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg", "call_leg_id": "11af6770-fad4-11f0-a526-02420aef93a1", "call_quality_stats": { "inbound": { "jitter_max_variance": "0.00", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "209", "skip_packet_count": "14" }, "outbound": { "packet_count": "86", "skip_packet_count": "0" } }, "call_session_id": "11acc006-fad4-11f0-8e9c-02420aef93a1", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T16:29:04.793280Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T16:28:38.973266Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:29:05] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "2e06fad6-0a73-45b2-8095-744be6c127be", "occurred_at": "2026-01-26T16:29:05.858972Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg", "call_leg_id": "11af6770-fad4-11f0-a526-02420aef93a1", "call_session_id": "11acc006-fad4-11f0-8e9c-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "279fcc2e-a080-4f21-9406-cb431fb627f1", "duration_sec": 3, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:29:18] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "c3ae96f2-b297-4bdc-8d4e-ba5327cc754d", "occurred_at": "2026-01-26T16:29:19.451432Z", "payload": { "call_control_id": "v3:rmmjQMJC-_UR4p8BvCYbY2lS2cHUQCZqDdEau-tZOROijLVRWLmXHg", "call_leg_id": "11af6770-fad4-11f0-a526-02420aef93a1", "call_session_id": "11acc006-fad4-11f0-8e9c-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "279fcc2e-a080-4f21-9406-cb431fb627f1", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"Mini-NPS\": 5, \"int_code\": \"16\", \"Age-Range\": \"18-30\", \"bloc_notes\": \"2026 Sep 02 contact want to renew and sent the email\", \"Inital-value\": \"Getting help with complex payroll compliance issues\", \"Expectations-not-Met\": \"No\", \"Other-member-benefit\": \"None\", \"Send-Application-Form\": \"2026-01-01 12:00\", \"Renewal_Refusal_reasons\": \"None\", \"AST-Reasons-not-to-renew\": \"None\", \"ORG-Reasons-not-to-renew\": \"None\", \"One-Sentence-not-Renewed\": \"Trying to reach is not available.\", \"PRO-Reasons-not-to-renew\": \"None\", \"STU-Reasons-not-to-renew\": \"None\", \"Not-Renewed-Want-to-Renew\": false, \"Send-AST-Application-Form\": \"None\", \"Expectations-not-Met-Specify\": \"None\", \"AST-other-reasons-not-to-renew\": \"None\", \"ORG-other-reasons-not-to-renew\": \"None\", \"PRO-other-reasons-not-to-renew\": \"None\", \"STU-other-reasons-not-to-renew\": \"None\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:49:27] Webhook raw: { "data": { "event_type": "call.initiated", "id": "e5cb9ec7-c4a2-4e05-9950-5b89efe9d0f8", "occurred_at": "2026-01-26T16:49:27.938143Z", "payload": { "call_control_id": "v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q", "call_leg_id": "fa466b80-fad6-11f0-8b79-02420aef93a1", "call_session_id": "fa440c64-fad6-11f0-8648-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:49:50] Webhook raw: { "data": { "event_type": "call.answered", "id": "12419d9b-9d8b-4fa4-8731-adafb373f04d", "occurred_at": "2026-01-26T16:49:50.718158Z", "payload": { "call_control_id": "v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q", "call_leg_id": "fa466b80-fad6-11f0-8b79-02420aef93a1", "call_session_id": "fa440c64-fad6-11f0-8648-02420aef93a1", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T16:49:28.458338Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:49:50] Starting AI assistant call_control_id=v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-989e0f628b4e3b02" } [2026-01-26 11:49:51] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "7b92c700-68be-4de8-b083-3e337e78057e", "occurred_at": "2026-01-26T16:49:52.342248Z", "payload": { "call_control_id": "v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q", "call_leg_id": "fa466b80-fad6-11f0-8b79-02420aef93a1", "call_session_id": "fa440c64-fad6-11f0-8648-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "7109897d-e608-438e-a36b-c64bb9da1805", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:49:51] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "7109897d-e608-438e-a36b-c64bb9da1805" } } [2026-01-26 11:50:23] Webhook raw: { "data": { "event_type": "call.hangup", "id": "e62b935e-3ee6-4427-bfe5-08c768f7d2e7", "occurred_at": "2026-01-26T16:50:23.618137Z", "payload": { "call_control_id": "v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q", "call_leg_id": "fa466b80-fad6-11f0-8b79-02420aef93a1", "call_quality_stats": { "inbound": { "jitter_max_variance": "46.72", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1639", "skip_packet_count": "10" }, "outbound": { "packet_count": "1543", "skip_packet_count": "0" } }, "call_session_id": "fa440c64-fad6-11f0-8648-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T16:50:23.618137Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T16:49:28.458338Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:50:24] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "408b1354-aa4c-4248-9ab6-e707e7915cff", "occurred_at": "2026-01-26T16:50:24.668624Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q", "call_leg_id": "fa466b80-fad6-11f0-8b79-02420aef93a1", "call_session_id": "fa440c64-fad6-11f0-8648-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "7109897d-e608-438e-a36b-c64bb9da1805", "duration_sec": 32, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 11:50:33] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "ac4fd70f-3ec5-4a5f-a9e2-ea1805c03c56", "occurred_at": "2026-01-26T16:50:33.952392Z", "payload": { "call_control_id": "v3:cRLcWAFTpYrhLF2HMZzwsyer0_VVW8ZErZ2o7gjD4BGvZGFqzDWa4Q", "call_leg_id": "fa466b80-fad6-11f0-8b79-02420aef93a1", "call_session_id": "fa440c64-fad6-11f0-8648-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "7109897d-e608-438e-a36b-c64bb9da1805", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"05\", \"bloc_notes\": \"2026 Sep 02 left a message for Tri Ly to call back\", \"contact_id\": \"Tri Ly\", \"One-Sentence-not-Renewed\": \"Not interested in renewing membership\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:08:10] Webhook raw: { "data": { "event_type": "call.initiated", "id": "a74becf4-70b1-4c92-8dff-1bee8e3e86df", "occurred_at": "2026-01-26T17:08:11.038143Z", "payload": { "call_control_id": "v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw", "call_leg_id": "97c719b6-fad9-11f0-883c-02420aef9920", "call_session_id": "97c4e358-fad9-11f0-bcca-02420aef9920", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:08:31] Webhook raw: { "data": { "event_type": "call.answered", "id": "5cfc3386-b267-4977-9039-ed659f129df9", "occurred_at": "2026-01-26T17:08:31.358142Z", "payload": { "call_control_id": "v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw", "call_leg_id": "97c719b6-fad9-11f0-883c-02420aef9920", "call_session_id": "97c4e358-fad9-11f0-bcca-02420aef9920", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T17:08:11.398147Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:08:31] Starting AI assistant call_control_id=v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-11ba7e46104e6b2f" } [2026-01-26 12:08:32] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "e1518486-9956-4e09-a645-1566c12a4fe0", "occurred_at": "2026-01-26T17:08:33.016912Z", "payload": { "call_control_id": "v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw", "call_leg_id": "97c719b6-fad9-11f0-883c-02420aef9920", "call_session_id": "97c4e358-fad9-11f0-bcca-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "9fd9b695-4f75-4686-8b10-0ff778a70f57", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:08:32] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "9fd9b695-4f75-4686-8b10-0ff778a70f57" } } [2026-01-26 12:08:35] Webhook raw: { "data": { "event_type": "call.hangup", "id": "19714378-8435-4b5f-b9e5-01809f783b8e", "occurred_at": "2026-01-26T17:08:35.898139Z", "payload": { "call_control_id": "v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw", "call_leg_id": "97c719b6-fad9-11f0-883c-02420aef9920", "call_quality_stats": { "inbound": { "jitter_max_variance": "22.22", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "221", "skip_packet_count": "12" }, "outbound": { "packet_count": "124", "skip_packet_count": "0" } }, "call_session_id": "97c4e358-fad9-11f0-bcca-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T17:08:35.898139Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T17:08:11.398147Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:08:36] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "7909578b-602e-4df9-a44a-cf553929f1a6", "occurred_at": "2026-01-26T17:08:37.030568Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw", "call_leg_id": "97c719b6-fad9-11f0-883c-02420aef9920", "call_session_id": "97c4e358-fad9-11f0-bcca-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "9fd9b695-4f75-4686-8b10-0ff778a70f57", "duration_sec": 4, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:09:38] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "68bd8346-974d-4747-847c-7f36d1355462", "occurred_at": "2026-01-26T17:09:38.935739Z", "payload": { "call_control_id": "v3:kfghr9NWjEt0e1JiPOgwmHfwQ-bBOLLyecuyK0CH8ePUX2KxNuGlVw", "call_leg_id": "97c719b6-fad9-11f0-883c-02420aef9920", "call_session_id": "97c4e358-fad9-11f0-bcca-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "9fd9b695-4f75-4686-8b10-0ff778a70f57", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"05\", \"bloc_notes\": \"2024/02/20 Person you're trying to reach is not available.\", \"contact_id\": \"33427\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:20:29] Webhook raw: { "data": { "event_type": "call.initiated", "id": "7b3b6566-2949-4a8b-a6a5-47f666be9c28", "occurred_at": "2026-01-26T17:20:30.268783Z", "payload": { "call_control_id": "v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA", "call_leg_id": "50507c06-fadb-11f0-861d-02420aef9920", "call_session_id": "504e165a-fadb-11f0-bd85-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:20:48] Webhook raw: { "data": { "event_type": "call.answered", "id": "01860b53-c334-4a67-9f31-1877232514a4", "occurred_at": "2026-01-26T17:20:48.548777Z", "payload": { "call_control_id": "v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA", "call_leg_id": "50507c06-fadb-11f0-861d-02420aef9920", "call_session_id": "504e165a-fadb-11f0-bd85-02420aef9920", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T17:20:30.468784Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:20:48] Starting AI assistant call_control_id=v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-3390b3b2d205f8d5" } [2026-01-26 12:20:49] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "caef3cdf-6252-42f6-91cb-db8ae795ed61", "occurred_at": "2026-01-26T17:20:50.184822Z", "payload": { "call_control_id": "v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA", "call_leg_id": "50507c06-fadb-11f0-861d-02420aef9920", "call_session_id": "504e165a-fadb-11f0-bd85-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "7f467914-2ca6-4e5e-b1c6-5b5af45a0012", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:20:49] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "7f467914-2ca6-4e5e-b1c6-5b5af45a0012" } } [2026-01-26 12:20:57] Webhook raw: { "data": { "event_type": "call.hangup", "id": "b86c7347-fb07-4aa0-91d3-6ee15611ca25", "occurred_at": "2026-01-26T17:20:57.448788Z", "payload": { "call_control_id": "v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA", "call_leg_id": "50507c06-fadb-11f0-861d-02420aef9920", "call_quality_stats": { "inbound": { "jitter_max_variance": "0.00", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "438", "skip_packet_count": "12" }, "outbound": { "packet_count": "340", "skip_packet_count": "0" } }, "call_session_id": "504e165a-fadb-11f0-bd85-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T17:20:57.448788Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T17:20:30.468784Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:20:58] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "fa353448-a54f-477d-a8ea-08beb3ab4a31", "occurred_at": "2026-01-26T17:20:58.484556Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA", "call_leg_id": "50507c06-fadb-11f0-861d-02420aef9920", "call_session_id": "504e165a-fadb-11f0-bd85-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "7f467914-2ca6-4e5e-b1c6-5b5af45a0012", "duration_sec": 8, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:21:04] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "d5472def-0c8b-48a6-816c-56105f71173a", "occurred_at": "2026-01-26T17:21:04.661424Z", "payload": { "call_control_id": "v3:LcTp-VvkokoJ_ngqY991Fs37lcVQMdg1eaZUOKMA6XVkJmw-rT_uJA", "call_leg_id": "50507c06-fadb-11f0-861d-02420aef9920", "call_session_id": "504e165a-fadb-11f0-bd85-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "7f467914-2ca6-4e5e-b1c6-5b5af45a0012", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2024/02/20 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voicemail\", \"transcript_summary\": \"The person was not available, and a voicemail was left.\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:43:26] Webhook raw: { "data": { "event_type": "call.initiated", "id": "a9d82956-b752-421b-ba27-c56ec8a1d33b", "occurred_at": "2026-01-26T17:43:26.645928Z", "payload": { "call_control_id": "v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA", "call_leg_id": "84c38700-fade-11f0-8e5f-02420aef98a1", "call_session_id": "84c120d2-fade-11f0-8ae1-02420aef98a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:43:44] Webhook raw: { "data": { "event_type": "call.answered", "id": "a0710409-428a-4969-bb9e-42d7d0fc4352", "occurred_at": "2026-01-26T17:43:44.505923Z", "payload": { "call_control_id": "v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA", "call_leg_id": "84c38700-fade-11f0-8e5f-02420aef98a1", "call_session_id": "84c120d2-fade-11f0-8ae1-02420aef98a1", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T17:43:26.885925Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:43:44] Starting AI assistant call_control_id=v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-6c0581f1fd3ba9d9" } [2026-01-26 12:43:45] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "038d3e29-8e55-4599-a351-111bf1e6582e", "occurred_at": "2026-01-26T17:43:46.263671Z", "payload": { "call_control_id": "v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA", "call_leg_id": "84c38700-fade-11f0-8e5f-02420aef98a1", "call_session_id": "84c120d2-fade-11f0-8ae1-02420aef98a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "291d69b7-e1bd-426a-a50e-29a021a6f1cd", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:43:46] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "291d69b7-e1bd-426a-a50e-29a021a6f1cd" } } [2026-01-26 12:44:06] Webhook raw: { "data": { "event_type": "call.hangup", "id": "c790960f-132d-424e-8faa-6a1ba822f129", "occurred_at": "2026-01-26T17:44:06.725971Z", "payload": { "call_control_id": "v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA", "call_leg_id": "84c38700-fade-11f0-8e5f-02420aef98a1", "call_quality_stats": { "inbound": { "jitter_max_variance": "30.48", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1105", "skip_packet_count": "12" }, "outbound": { "packet_count": "997", "skip_packet_count": "0" } }, "call_session_id": "84c120d2-fade-11f0-8ae1-02420aef98a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T17:44:06.725971Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T17:43:26.885925Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:44:07] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "d41e4a20-ddcb-4290-9aa6-963002fefd1a", "occurred_at": "2026-01-26T17:44:07.858505Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA", "call_leg_id": "84c38700-fade-11f0-8e5f-02420aef98a1", "call_session_id": "84c120d2-fade-11f0-8ae1-02420aef98a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "291d69b7-e1bd-426a-a50e-29a021a6f1cd", "duration_sec": 21, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:44:15] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "39c017f1-2159-4b97-931f-f35abea56bf8", "occurred_at": "2026-01-26T17:44:15.599100Z", "payload": { "call_control_id": "v3:Ivtm7YB5jX5UsFU31CJl0pxL3sHrIQLH6ptuoxLZYmbU_i_5Kcd8kA", "call_leg_id": "84c38700-fade-11f0-8e5f-02420aef98a1", "call_session_id": "84c120d2-fade-11f0-8ae1-02420aef98a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "291d69b7-e1bd-426a-a50e-29a021a6f1cd", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2024/09/16 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voicemail for Tri Ly regarding lapsed membership\", \"transcript_summary\": \"Left a voicemail for Tri Ly to gather feedback about their experience with the National Payroll Institute and to discuss their lapsed membership.\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:45:51] Webhook raw: { "data": { "event_type": "call.initiated", "id": "4c93a8b1-5c47-4914-82ab-91b3c877f01b", "occurred_at": "2026-01-26T17:45:51.920484Z", "payload": { "call_control_id": "v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ", "call_leg_id": "db447aee-fade-11f0-a177-02420aef96a1", "call_session_id": "db4207b4-fade-11f0-a50a-02420aef96a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:46:11] Webhook raw: { "data": { "event_type": "call.answered", "id": "9248f2af-abb5-433d-9660-778b591ff226", "occurred_at": "2026-01-26T17:46:11.480488Z", "payload": { "call_control_id": "v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ", "call_leg_id": "db447aee-fade-11f0-a177-02420aef96a1", "call_session_id": "db4207b4-fade-11f0-a50a-02420aef96a1", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T17:45:52.280485Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:46:11] Starting AI assistant call_control_id=v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-cc343433c3c0a69d" } [2026-01-26 12:46:12] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "4b81c695-ed1d-4421-aec1-cc73b1c62254", "occurred_at": "2026-01-26T17:46:13.091952Z", "payload": { "call_control_id": "v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ", "call_leg_id": "db447aee-fade-11f0-a177-02420aef96a1", "call_session_id": "db4207b4-fade-11f0-a50a-02420aef96a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "1235702f-98d4-400e-bad7-666be38b7fe7", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:46:13] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "1235702f-98d4-400e-bad7-666be38b7fe7" } } [2026-01-26 12:46:59] Webhook raw: { "data": { "event_type": "call.hangup", "id": "2a614451-4230-4bb7-8a8c-ae186b6ea8c8", "occurred_at": "2026-01-26T17:46:59.660486Z", "payload": { "call_control_id": "v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ", "call_leg_id": "db447aee-fade-11f0-a177-02420aef96a1", "call_quality_stats": { "inbound": { "jitter_max_variance": "10.97", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "2401", "skip_packet_count": "14" }, "outbound": { "packet_count": "2289", "skip_packet_count": "0" } }, "call_session_id": "db4207b4-fade-11f0-a50a-02420aef96a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T17:46:59.660486Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T17:45:52.280485Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:47:00] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "10aee1ca-3a2e-4045-ac64-b3eb07473571", "occurred_at": "2026-01-26T17:47:00.724595Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ", "call_leg_id": "db447aee-fade-11f0-a177-02420aef96a1", "call_session_id": "db4207b4-fade-11f0-a50a-02420aef96a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "1235702f-98d4-400e-bad7-666be38b7fe7", "duration_sec": 47, "from": "+18733963570", "llm_model": "openai/gpt-5", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:47:09] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "db26a929-b75b-48fe-a92b-288180a60a8c", "occurred_at": "2026-01-26T17:47:10.217303Z", "payload": { "call_control_id": "v3:wSC0gZY1QuHstXC7vrz6tYOA9oOEx45xvVv1nXGdFJmtaa1HsB8gbQ", "call_leg_id": "db447aee-fade-11f0-a177-02420aef96a1", "call_session_id": "db4207b4-fade-11f0-a50a-02420aef96a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "1235702f-98d4-400e-bad7-666be38b7fe7", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2024/09/16 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voicemail for Tri Ly regarding lapsed membership\", \"transcript_summary\": \"Left a voicemail for Tri Ly regarding their lapsed associate membership with the National Payroll Institute. Offered to help with renewal and provided contact information for follow-up.\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:50:02] Webhook raw: { "data": { "event_type": "call.initiated", "id": "b74a89de-adb3-42bc-9e9d-f3b57dfbf2e5", "occurred_at": "2026-01-26T17:50:03.231640Z", "payload": { "call_control_id": "v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ", "call_leg_id": "7126ded0-fadf-11f0-90e7-02420aef9620", "call_session_id": "712463bc-fadf-11f0-bdb0-02420aef9620", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:50:07] Webhook raw: { "data": { "event_type": "call.answered", "id": "8c1a73e3-30a4-4c70-a175-df4bc79733ba", "occurred_at": "2026-01-26T17:50:08.111641Z", "payload": { "call_control_id": "v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ", "call_leg_id": "7126ded0-fadf-11f0-90e7-02420aef9620", "call_session_id": "712463bc-fadf-11f0-bdb0-02420aef9620", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T17:50:03.591637Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:50:07] Starting AI assistant call_control_id=v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-e3806b7391b685bc" } [2026-01-26 12:50:09] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "821d1ae5-19b4-438c-beab-79557c7e59c2", "occurred_at": "2026-01-26T17:50:10.002566Z", "payload": { "call_control_id": "v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ", "call_leg_id": "7126ded0-fadf-11f0-90e7-02420aef9620", "call_session_id": "712463bc-fadf-11f0-bdb0-02420aef9620", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "d05f7c5a-6e2c-43b9-a2e0-1af8bb3fb2b1", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:50:09] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "d05f7c5a-6e2c-43b9-a2e0-1af8bb3fb2b1" } } [2026-01-26 12:51:20] Webhook raw: { "data": { "event_type": "call.hangup", "id": "5e391a2d-f87d-4083-9df9-28f60c13bd8d", "occurred_at": "2026-01-26T17:51:20.411636Z", "payload": { "call_control_id": "v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ", "call_leg_id": "7126ded0-fadf-11f0-90e7-02420aef9620", "call_quality_stats": { "inbound": { "jitter_max_variance": "5.15", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "3604", "skip_packet_count": "18" }, "outbound": { "packet_count": "3490", "skip_packet_count": "0" } }, "call_session_id": "712463bc-fadf-11f0-bdb0-02420aef9620", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T17:51:20.411636Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-26T17:50:03.591637Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:51:20] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "b0b08228-8fc6-4950-8d5d-1e57050298d1", "occurred_at": "2026-01-26T17:51:21.465452Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ", "call_leg_id": "7126ded0-fadf-11f0-90e7-02420aef9620", "call_session_id": "712463bc-fadf-11f0-bdb0-02420aef9620", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2879450830220560158", "conversation_id": "d05f7c5a-6e2c-43b9-a2e0-1af8bb3fb2b1", "duration_sec": 71, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 12:51:30] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "0ac338cc-e71f-4d31-997a-67e2b159982d", "occurred_at": "2026-01-26T17:51:31.381256Z", "payload": { "call_control_id": "v3:dX-EUnp5TbTTkTTvsJxWO1n46bsjx95ZrWpdFj8ukoTxag2-PJw4dQ", "call_leg_id": "7126ded0-fadf-11f0-90e7-02420aef9620", "call_session_id": "712463bc-fadf-11f0-bdb0-02420aef9620", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "d05f7c5a-6e2c-43b9-a2e0-1af8bb3fb2b1", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"11\", \"bloc_notes\": \"2026/04/18 contact refused to continue the conversation\", \"contact_id\": \"33427\", \"call_summary_title\": \"Contact refused to continue the conversation\", \"transcript_summary\": \"The contact refused to continue the conversation and did not provide any further information.\", \"One-Sentence-not-Renewed\": \"The contact refused to continue the conversation.\", \"Not-Renewed-Want-to-Renew\": false, \"Expectations-not-Met-Specify\": \"The contact did not provide any expectations that were not met.\", \"AST-other-reasons-not-to-renew\": \"The contact did not provide any other reasons for not renewing.\", \"ORG-other-reasons-not-to-renew\": \"The contact did not provide any other reasons for not renewing.\", \"PRO-other-reasons-not-to-renew\": \"The contact did not provide any other reasons for not renewing.\", \"STU-other-reasons-not-to-renew\": \"The contact did not provide any other reasons for not renewing.\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:05:26] Webhook raw: { "data": { "event_type": "call.initiated", "id": "fbcc60f7-c999-434d-b7dd-c596cb77efa8", "occurred_at": "2026-01-26T18:05:26.696392Z", "payload": { "call_control_id": "v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA", "call_leg_id": "97822b3c-fae1-11f0-be3e-02420aef9720", "call_session_id": "977f2662-fae1-11f0-b126-02420aef9720", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:05:48] Webhook raw: { "data": { "event_type": "call.answered", "id": "43a55564-da83-4683-8d82-88f20670fd20", "occurred_at": "2026-01-26T18:05:48.616401Z", "payload": { "call_control_id": "v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA", "call_leg_id": "97822b3c-fae1-11f0-be3e-02420aef9720", "call_session_id": "977f2662-fae1-11f0-b126-02420aef9720", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T18:05:26.916408Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:05:48] Starting AI assistant call_control_id=v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA body={ "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-b93b8a28ac393cf9" } [2026-01-26 13:05:49] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "94fb2508-66ac-4097-846a-5931c92f49ad", "occurred_at": "2026-01-26T18:05:50.111595Z", "payload": { "call_control_id": "v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA", "call_leg_id": "97822b3c-fae1-11f0-be3e-02420aef9720", "call_session_id": "977f2662-fae1-11f0-b126-02420aef9720", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "a4562555-b010-4d5c-b88a-2a6c79684f6b", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:05:49] AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "a4562555-b010-4d5c-b88a-2a6c79684f6b" } } [2026-01-26 13:05:56] Webhook raw: { "data": { "event_type": "call.hangup", "id": "87e5f545-4be1-44df-8abb-5f12798440e5", "occurred_at": "2026-01-26T18:05:57.316429Z", "payload": { "call_control_id": "v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA", "call_leg_id": "97822b3c-fae1-11f0-be3e-02420aef9720", "call_quality_stats": { "inbound": { "jitter_max_variance": "110.50", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "429", "skip_packet_count": "12" }, "outbound": { "packet_count": "338", "skip_packet_count": "0" } }, "call_session_id": "977f2662-fae1-11f0-b126-02420aef9720", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T18:05:57.316429Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T18:05:26.916408Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:05:57] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "8d436be0-23d4-4f5a-a948-45c55a2b63ff", "occurred_at": "2026-01-26T18:05:58.404966Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA", "call_leg_id": "97822b3c-fae1-11f0-be3e-02420aef9720", "call_session_id": "977f2662-fae1-11f0-b126-02420aef9720", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "a4562555-b010-4d5c-b88a-2a6c79684f6b", "duration_sec": 8, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:06:06] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "8921d97d-f7b3-4562-a8cb-2c97e732997d", "occurred_at": "2026-01-26T18:06:07.178421Z", "payload": { "call_control_id": "v3:PIZRZFnKM6DPx84YraM2fWJD8mIxFDCqGoierZb7d_m0lLe9Gsw1rA", "call_leg_id": "97822b3c-fae1-11f0-be3e-02420aef9720", "call_session_id": "977f2662-fae1-11f0-b126-02420aef9720", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "a4562555-b010-4d5c-b88a-2a6c79684f6b", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/26 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voicemail\", \"transcript_summary\": \"The person was not available and a voicemail was left.\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:32:47] Webhook raw: { "data": { "event_type": "call.initiated", "id": "a4617199-9deb-4d6f-b087-ea0fcb9d83df", "occurred_at": "2026-01-26T18:32:47.944476Z", "payload": { "call_control_id": "v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw", "call_leg_id": "69c33f34-fae5-11f0-bd2a-02420aef9920", "call_session_id": "69c0f238-fae5-11f0-98ea-02420aef9920", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:33:09] Webhook raw: { "data": { "event_type": "call.answered", "id": "4db5227d-5e7a-4ad3-9640-cdb93ad243b2", "occurred_at": "2026-01-26T18:33:10.344479Z", "payload": { "call_control_id": "v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw", "call_leg_id": "69c33f34-fae5-11f0-bd2a-02420aef9920", "call_session_id": "69c0f238-fae5-11f0-98ea-02420aef9920", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T18:32:48.864482Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:33:09] Starting AI assistant call_control_id=v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw Body: { "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1", "passed_courses": "999" } }, "command_id": "ai-start-463b50f067bb25c49ebddaff29d5df43" } [2026-01-26 13:33:11] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "97133ca4-7f08-4e79-9ff8-9706f0346dfd", "occurred_at": "2026-01-26T18:33:11.856735Z", "payload": { "call_control_id": "v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw", "call_leg_id": "69c33f34-fae5-11f0-bd2a-02420aef9920", "call_session_id": "69c0f238-fae5-11f0-98ea-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "f55b2863-824e-42a4-af7e-438b634b31e6", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "f55b2863-824e-42a4-af7e-438b634b31e6" } } [2026-01-26 13:33:49] Webhook raw: { "data": { "event_type": "call.hangup", "id": "9c27311f-7aa2-487e-abca-0f332a1b6cff", "occurred_at": "2026-01-26T18:33:49.844483Z", "payload": { "call_control_id": "v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw", "call_leg_id": "69c33f34-fae5-11f0-bd2a-02420aef9920", "call_quality_stats": { "inbound": { "jitter_max_variance": "19.28", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1969", "skip_packet_count": "12" }, "outbound": { "packet_count": "1869", "skip_packet_count": "0" } }, "call_session_id": "69c0f238-fae5-11f0-98ea-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T18:33:49.844483Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T18:32:48.864482Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:33:50] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "b6e38751-3f1b-4fc4-a908-dd1054fe66a1", "occurred_at": "2026-01-26T18:33:51.050130Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw", "call_leg_id": "69c33f34-fae5-11f0-bd2a-02420aef9920", "call_session_id": "69c0f238-fae5-11f0-98ea-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "f55b2863-824e-42a4-af7e-438b634b31e6", "duration_sec": 40, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:34:00] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "92b99623-81ac-4b2e-977d-d7cda698628e", "occurred_at": "2026-01-26T18:34:01.010799Z", "payload": { "call_control_id": "v3:uqXUF0TF7Lad94kvuEiGPq_I7Vsi1dKLxjRIayfFMte8gvTSnKIbjw", "call_leg_id": "69c33f34-fae5-11f0-bd2a-02420aef9920", "call_session_id": "69c0f238-fae5-11f0-98ea-02420aef9920", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "f55b2863-824e-42a4-af7e-438b634b31e6", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/26 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left a voice mail\", \"transcript_summary\": \"The person I was trying to reach was not available. I left a voice mail message introducing myself and asking them to call back to discuss their lapsed membership.\", \"voice_mail_detector\": \"Yes\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:34:00] Insights parsed for contact_id=33427: {"int_code":"06","bloc_notes":"2026/01/26 voice mail","contact_id":"33427","call_summary_title":"Left a voice mail","transcript_summary":"The person I was trying to reach was not available. I left a voice mail message introducing myself and asking them to call back to discuss their lapsed membership.","voice_mail_detector":"Yes"} [2026-01-26 13:34:00] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"+12899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658206","ua":"okhttp\/3.14.1","hash":"fde7a06b8caeedc2d60e354ea1c480b4","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"92","rating_tstamp":"2026-01-19","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-26T12:33:33-06:00","udate":"2026-01-26T12:34:01-06:00","edate":"2026-01-26T09:43:00-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-26 12:34:01","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-26 12:34:01","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-19 12:17:53","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The person I was trying to reach was not available. I left a voice mail message introducing myself and asking them to call back to discuss their lapsed membership.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-26T12:34:01-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-26 13:34:01] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"+12899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658206","ua":"okhttp\/3.14.1","hash":"fde7a06b8caeedc2d60e354ea1c480b4","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"92","rating_tstamp":"2026-01-19","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-26T12:33:33-06:00","udate":"2026-01-26T12:34:01-06:00","edate":"2026-01-26T09:43:00-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-26 12:34:01","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-26 12:34:01","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-19 12:17:53","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":311,"value":"Left a voice mail","cdate":"2026-01-20T12:11:15-06:00","udate":"2026-01-26T12:34:01-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/field"},"owner":"33427","id":"972194"}} [2026-01-26 13:34:01] AC field 33 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"+12899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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12:17:53","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":33,"value":"2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1\n2026\/01\/26 voice mail","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-26T12:34:02-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/field"},"owner":"33427","id":"340904"}} [2026-01-26 13:34:02] AC field 77 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"+12899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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12:17:53","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":77,"value":"06","cdate":"2025-04-01T10:23:11-05:00","udate":"2026-01-26T12:34:02-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/field"},"owner":"33427","id":"340954"}} [2026-01-26 13:34:02] Insights -> AC update done for contact_id=33427 [2026-01-26 13:51:15] Webhook raw: { "data": { "event_type": "call.initiated", "id": "5f511b4a-fc49-43f6-a024-3870e822ea6d", "occurred_at": "2026-01-26T18:51:15.471641Z", "payload": { "call_control_id": "v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ", "call_leg_id": "fdfb1904-fae7-11f0-9429-02420aef93a1", "call_session_id": "fdf853c2-fae7-11f0-84d5-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+18733963570", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:51:38] Webhook raw: { "data": { "event_type": "call.answered", "id": "a6906768-e7bf-4ab6-a3d3-afe186d06cde", "occurred_at": "2026-01-26T18:51:38.511646Z", "payload": { "call_control_id": "v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ", "call_leg_id": "fdfb1904-fae7-11f0-9429-02420aef93a1", "call_session_id": "fdf853c2-fae7-11f0-84d5-02420aef93a1", "client_state": "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", "codec": "PCMU", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+18733963570", "sampling_rate": 8000, "start_time": "2026-01-26T18:51:15.751656Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:51:38] Starting AI assistant call_control_id=v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ Body: { "assistant": { "id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "trilly93@gmail.com", "member_type": "AST", "bloc_notes": "2026 Jan 21 Contact is no longer in payroll and does not want to renew.\n2026 Jan 21 contact want to renew and sent the email\n2026 Jan 22 contact want to renew and sent the email 1\n2026 Jan 22 contact no longer in payroll and does not want to renew membership1\n2026 Jan 22 contact refused to renew and completed the survey 1\n2026 Jan 22 contact want to renew and sent the email1\n2026 Jan 22 contact want to renew and sent the email1\n2026/01/26 voice mail", "passed_courses": "999" } }, "command_id": "ai-start-3a125ebfd10655c9959f40d97b7af3c5" } [2026-01-26 13:51:39] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "8b3c1296-c787-46c0-9a79-ad25c8a88425", "occurred_at": "2026-01-26T18:51:40.494362Z", "payload": { "call_control_id": "v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ", "call_leg_id": "fdfb1904-fae7-11f0-9429-02420aef93a1", "call_session_id": "fdf853c2-fae7-11f0-84d5-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "5be3810b-0b54-4ec6-a4cb-68ec69795757", "from": "+18733963570", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "5be3810b-0b54-4ec6-a4cb-68ec69795757" } } [2026-01-26 13:51:47] Webhook raw: { "data": { "event_type": "call.hangup", "id": "101a01f0-bca9-40fb-8cdd-9e6261515db3", "occurred_at": "2026-01-26T18:51:47.751641Z", "payload": { "call_control_id": "v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ", "call_leg_id": "fdfb1904-fae7-11f0-9429-02420aef93a1", "call_quality_stats": { "inbound": { "jitter_max_variance": "0.00", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "455", "skip_packet_count": "14" }, "outbound": { "packet_count": "332", "skip_packet_count": "0" } }, "call_session_id": "fdf853c2-fae7-11f0-84d5-02420aef93a1", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxXG4yMDI2XC8wMVwvMjYgdm9pY2UgbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2879450830220560158", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "trilly93@gmail.com" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-26T18:51:47.751641Z", "from": "+18733963570", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-26T18:51:15.751656Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:51:48] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "0ea2ec93-d656-41d2-a7af-347d7d639a16", "occurred_at": "2026-01-26T18:51:48.831648Z", "payload": { "assistant_id": "assistant-38360f73-5cf2-4ed8-a14a-161954316664", "call_control_id": "v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ", "call_leg_id": "fdfb1904-fae7-11f0-9429-02420aef93a1", "call_session_id": "fdf853c2-fae7-11f0-84d5-02420aef93a1", "client_state": "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", "connection_id": "2879450830220560158", "conversation_id": "5be3810b-0b54-4ec6-a4cb-68ec69795757", "duration_sec": 8, "from": "+18733963570", "llm_model": "Qwen/Qwen3-235B-A22B", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:51:56] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "849d35da-464c-4803-8ffa-ba6c7dbac04f", "occurred_at": "2026-01-26T18:51:57.481485Z", "payload": { "call_control_id": "v3:RyoIMBt0AewaYDAfWCpTzrGZvFx-X6wqyPPWMIChq0qC7gkj-7zlrQ", "call_leg_id": "fdfb1904-fae7-11f0-9429-02420aef93a1", "call_session_id": "fdf853c2-fae7-11f0-84d5-02420aef93a1", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaWxseTkzQGdtYWlsLmNvbSIsIm1lbWJlcl90eXBlIjoiQVNUIiwiYmxvY19ub3RlcyI6IjIwMjYgSmFuIDIxIENvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcuXG4yMDI2IEphbiAyMSBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsXG4yMDI2IEphbiAyMiBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgbm8gbG9uZ2VyIGluIHBheXJvbGwgYW5kIGRvZXMgbm90IHdhbnQgdG8gcmVuZXcgbWVtYmVyc2hpcDFcbjIwMjYgSmFuIDIyIGNvbnRhY3QgcmVmdXNlZCB0byByZW5ldyBhbmQgY29tcGxldGVkIHRoZSBzdXJ2ZXkgMVxuMjAyNiBKYW4gMjIgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDFcbjIwMjYgSmFuIDIyIGNvbnRhY3Qgd2FudCB0byByZW5ldyBhbmQgc2VudCB0aGUgZW1haWwxXG4yMDI2XC8wMVwvMjYgdm9pY2UgbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2879450830220560158", "conversation_id": "5be3810b-0b54-4ec6-a4cb-68ec69795757", "from": "+18733963570", "insight_group_id": "45b382c1-d704-4d16-9fc3-d9242ed89b4a", "results": [ { "insight_id": "47423e3b-19f7-4f88-a0e1-7a78fed6990f", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/26 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left a voice mail\", \"transcript_summary\": \"The person I was trying to reach was not available, so I left a voice mail.\", \"voice_mail_detector\": \"Yes\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-26 13:51:56] Insights parsed for contact_id=33427: {"int_code":"06","bloc_notes":"2026/01/26 voice mail","contact_id":"33427","call_summary_title":"Left a voice mail","transcript_summary":"The person I was trying to reach was not available, so I left a voice mail.","voice_mail_detector":"Yes"} [2026-01-26 13:51:59] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658206","ua":"okhttp\/3.14.1","hash":"fde7a06b8caeedc2d60e354ea1c480b4","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"92","rating_tstamp":"2026-01-19","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-26T12:51:49-06:00","udate":"2026-01-26T12:52:00-06:00","edate":"2026-01-26T12:34:31-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-26 12:52:00","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-26 12:52:00","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-19 12:17:53","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The person I was trying to reach was not available, so I left a voice mail.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-26T12:51:59-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-26 13:52:01] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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a voice mail","cdate":"2026-01-20T12:11:15-06:00","udate":"2026-01-26T12:52:01-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/field"},"owner":"33427","id":"972194"}} [2026-01-26 13:52:03] AC field 33 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"trilly93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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[2026-01-26 13:52:03] Insights -> AC update done for contact_id=33427 [2026-01-28 11:46:29] Webhook raw: { "data": { "event_type": "call.initiated", "id": "441baa62-5546-423c-8ca0-04da74162f34", "occurred_at": "2026-01-28T16:46:30.293276Z", "payload": { "call_control_id": "v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw", "call_leg_id": "e51c8eb8-fc68-11f0-9613-02420aef961f", "call_session_id": "e519ed70-fc68-11f0-a395-02420aef961f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 11:46:34] Webhook raw: { "data": { "event_type": "call.answered", "id": "95532795-7916-4479-b554-68be1158f741", "occurred_at": "2026-01-28T16:46:35.073291Z", "payload": { "call_control_id": "v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw", "call_leg_id": "e51c8eb8-fc68-11f0-9613-02420aef961f", "call_session_id": "e519ed70-fc68-11f0-a395-02420aef961f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T16:46:30.553272Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 11:46:34] Starting AI assistant call_control_id=v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1", "passed_courses": "999" } }, "command_id": "ai-start-b44f4961084191d14e33d44c3fc491bf" } [2026-01-28 11:46:36] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "b63cf6b6-8aa0-436b-855b-694f209bd396", "occurred_at": "2026-01-28T16:46:36.955909Z", "payload": { "call_control_id": "v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw", "call_leg_id": "e51c8eb8-fc68-11f0-9613-02420aef961f", "call_session_id": "e519ed70-fc68-11f0-a395-02420aef961f", "client_state": 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"v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw", "call_leg_id": "e51c8eb8-fc68-11f0-9613-02420aef961f", "call_quality_stats": { "inbound": { "jitter_max_variance": "14.68", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "8845", "skip_packet_count": "14" }, "outbound": { "packet_count": "8711", "skip_packet_count": "0" } }, "call_session_id": "e519ed70-fc68-11f0-a395-02420aef961f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T16:49:32.113276Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-28T16:46:30.553272Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 11:49:32] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "31444eb0-d702-4b4a-9893-6beb6dad5b86", "occurred_at": "2026-01-28T16:49:33.358915Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw", "call_leg_id": "e51c8eb8-fc68-11f0-9613-02420aef961f", "call_session_id": "e519ed70-fc68-11f0-a395-02420aef961f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2882930429550134763", "conversation_id": "8d20db70-ebce-425a-8a94-b9bb51ddc7d9", "duration_sec": 177, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 11:49:43] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "41210f83-22c2-4d32-8c9f-51e948db535d", "occurred_at": "2026-01-28T16:49:44.784370Z", "payload": { "call_control_id": "v3:VZnHEea6fTEx-fqVS4L3gZRJud7333_QX01ebNYU9F8LeqC90u6CTw", "call_leg_id": "e51c8eb8-fc68-11f0-9613-02420aef961f", "call_session_id": "e519ed70-fc68-11f0-a395-02420aef961f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2882930429550134763", "conversation_id": "8d20db70-ebce-425a-8a94-b9bb51ddc7d9", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"Mini-NPS\": 5, \"int_code\": \"02\", \"Age-Range\": \"31-45\", \"bloc_notes\": \"2026/01/28 contact want to renew and sent the email\", \"contact_id\": \"33427\", \"Inital-value\": \"Networking\", \"call_summary_title\": \"Renewal and Membership Experience\", \"transcript_summary\": \"The contact wanted to renew their membership and was sent the application form. They found value in networking and were satisfied with their membership experience, rating it a 5 out of 5.\", \"voice_mail_detector\": \"No\", \"Expectations-not-Met\": \"No\", \"Other-member-benefit\": \"\", \"Send-Application-Form\": \"2026-01-28 16:49\", \"Renewal_Refusal_reasons\": \"\", \"AST-Reasons-not-to-renew\": \"\", \"One-Sentence-not-Renewed\": \"\", \"Not-Renewed-Want-to-Renew\": \"Yes\", \"Send-AST-Application-Form\": \"2026-01-28 16:49\", \"Expectations-not-Met-Specify\": \"\", \"AST-other-reasons-not-to-renew\": \"\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 11:49:43] Insights parsed for contact_id=33427: {"Mini-NPS":5,"int_code":"02","Age-Range":"31-45","bloc_notes":"2026/01/28 contact want to renew and sent the email","contact_id":"33427","Inital-value":"Networking","call_summary_title":"Renewal and Membership Experience","transcript_summary":"The contact wanted to renew their membership and was sent the application form. They found value in networking and were satisfied with their membership experience, rating it a 5 out of 5.","voice_mail_detector":"No","Expectations-not-Met":"No","Other-member-benefit":"","Send-Application-Form":"2026-01-28 16:49","Renewal_Refusal_reasons":"","AST-Reasons-not-to-renew":"","One-Sentence-not-Renewed":"","Not-Renewed-Want-to-Renew":"Yes","Send-AST-Application-Form":"2026-01-28 16:49","Expectations-not-Met-Specify":"","AST-other-reasons-not-to-renew":""} [2026-01-28 11:49:44] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658358","ua":"okhttp\/3.14.1","hash":"20288d502ec204fa0a70e7f7a82ffdb1","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"97","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T10:49:44-06:00","udate":"2026-01-28T10:49:45-06:00","edate":"2026-01-28T10:49:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 10:49:45","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 10:49:45","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The contact wanted to renew their membership and was sent the application form. They found value in networking and were satisfied with their membership experience, rating it a 5 out of 5.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T10:49:45-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 11:49:45] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":311,"value":"Renewal 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[2026-01-28 11:49:46] AC field 52 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658358","ua":"okhttp\/3.14.1","hash":"20288d502ec204fa0a70e7f7a82ffdb1","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"97","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T10:49:44-06:00","udate":"2026-01-28T10:49:47-06:00","edate":"2026-01-28T10:49:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 10:49:47","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 10:49:47","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":52,"value":"Yes","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T10:49:47-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/field"},"owner":"33427","id":"340931"}} [2026-01-28 11:49:47] AC field 66 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658358","ua":"okhttp\/3.14.1","hash":"20288d502ec204fa0a70e7f7a82ffdb1","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"97","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T10:49:44-06:00","udate":"2026-01-28T10:49:47-06:00","edate":"2026-01-28T10:49:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 10:49:47","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 10:49:47","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":66,"value":5,"cdate":"2025-04-01T10:23:11-05:00","udate":"2026-01-28T10:49:48-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340945\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340945\/field"},"owner":"33427","id":"340945"}} [2026-01-28 11:49:47] AC field 324 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168659029","ua":"okhttp\/3.9.0","hash":"20288d502ec204fa0a70e7f7a82ffdb1","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"97","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T10:49:44-06:00","udate":"2026-01-28T10:49:48-06:00","edate":"2026-01-28T10:49:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 10:49:48","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 10:49:48","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 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[2026-01-28 11:49:48] AC field 55 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168659029","ua":"okhttp\/3.9.0","hash":"20288d502ec204fa0a70e7f7a82ffdb1","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"97","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T10:49:44-06:00","udate":"2026-01-28T10:49:48-06:00","edate":"2026-01-28T10:49:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 10:49:48","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 10:49:48","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 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[2026-01-28 11:49:48] AC field 68 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168659029","ua":"okhttp\/3.9.0","hash":"20288d502ec204fa0a70e7f7a82ffdb1","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"97","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T10:49:44-06:00","udate":"2026-01-28T10:49:48-06:00","edate":"2026-01-28T10:49:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 10:49:48","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 10:49:48","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 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[2026-01-28 11:49:48] Insights -> AC update done for contact_id=33427 [2026-01-28 12:15:22] Webhook raw: { "data": { "event_type": "call.initiated", "id": "32cfbed0-5b0c-4548-9ea0-974fe5bc1866", "occurred_at": "2026-01-28T17:15:22.660270Z", "payload": { "call_control_id": "v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww", "call_leg_id": "edb60a0a-fc6c-11f0-9216-02420aef941f", "call_session_id": "edb38d66-fc6c-11f0-9bdc-02420aef941f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:15:26] Webhook raw: { "data": { "event_type": "call.answered", "id": "c6d54e36-8848-44df-8719-acfe4b3a39c3", "occurred_at": "2026-01-28T17:15:26.960254Z", "payload": { "call_control_id": "v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww", "call_leg_id": "edb60a0a-fc6c-11f0-9216-02420aef941f", "call_session_id": "edb38d66-fc6c-11f0-9bdc-02420aef941f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T17:15:23.020262Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:15:26] Starting AI assistant call_control_id=v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email", "passed_courses": "999" } }, "command_id": "ai-start-d2896490a6ccae660c399d357e9767a0" } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "2c4dc7cd-260e-4d85-9745-ddc61d2bce65" } } [2026-01-28 12:15:28] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "9ec4e790-131e-4b98-8713-412356e6d8ed", "occurred_at": "2026-01-28T17:15:28.755402Z", "payload": { "call_control_id": "v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww", "call_leg_id": "edb60a0a-fc6c-11f0-9216-02420aef941f", "call_session_id": "edb38d66-fc6c-11f0-9bdc-02420aef941f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "conversation_id": "2c4dc7cd-260e-4d85-9745-ddc61d2bce65", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:16:37] Webhook raw: { "data": { "event_type": "call.hangup", "id": "1350513f-8172-4691-8109-1600a0e5658f", "occurred_at": "2026-01-28T17:16:38.260261Z", "payload": { "call_control_id": "v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww", "call_leg_id": "edb60a0a-fc6c-11f0-9216-02420aef941f", "call_quality_stats": { "inbound": { "jitter_max_variance": "226.70", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "3541", "skip_packet_count": "30" }, "outbound": { "packet_count": "3455", "skip_packet_count": "0" } }, "call_session_id": "edb38d66-fc6c-11f0-9bdc-02420aef941f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T17:16:38.260261Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-28T17:15:23.020262Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:16:38] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "12a49487-bc61-4313-bbd7-c77415a65dda", "occurred_at": "2026-01-28T17:16:39.410170Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww", "call_leg_id": "edb60a0a-fc6c-11f0-9216-02420aef941f", "call_session_id": "edb38d66-fc6c-11f0-9bdc-02420aef941f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "conversation_id": "2c4dc7cd-260e-4d85-9745-ddc61d2bce65", "duration_sec": 71, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:16:50] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "875005b8-38ca-4179-a53f-f43dbfbd5a5d", "occurred_at": "2026-01-28T17:16:51.760509Z", "payload": { "call_control_id": "v3:uvqb1WK1jM22oCo43FTroA5_uimTAGouQcMpC4zeV0VzNAPhOroPww", "call_leg_id": "edb60a0a-fc6c-11f0-9216-02420aef941f", "call_session_id": "edb38d66-fc6c-11f0-9bdc-02420aef941f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "conversation_id": "2c4dc7cd-260e-4d85-9745-ddc61d2bce65", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"10\", \"bloc_notes\": \"2026/01/28 Sent the application form to dryline93@gmail.com\", \"contact_id\": \"33427\", \"call_summary_title\": \"Application form sent to member\", \"transcript_summary\": \"The member requested the application form to be sent to their email. The form was sent to dryline93@gmail.com.\", \"voice_mail_detector\": \"No\", \"Not-Renewed-Want-to-Renew\": \"Yes\", \"Send-AST-Application-Form\": \"2026-01-28 17:16:47\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:16:50] Insights parsed for contact_id=33427: {"int_code":"10","bloc_notes":"2026/01/28 Sent the application form to dryline93@gmail.com","contact_id":"33427","call_summary_title":"Application form sent to member","transcript_summary":"The member requested the application form to be sent to their email. The form was sent to dryline93@gmail.com.","voice_mail_detector":"No","Not-Renewed-Want-to-Renew":"Yes","Send-AST-Application-Form":"2026-01-28 17:16:47"} [2026-01-28 12:16:51] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"dryline93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658026","ua":"okhttp\/3.9.0","hash":"fb98c9b0ad48df8cf618522c7d36f7f2","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"98","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:16:34-06:00","udate":"2026-01-28T11:16:52-06:00","edate":"2026-01-28T11:16:34-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:16:52","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:16:52","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The member requested the application form to be sent to their email. The form was sent to dryline93@gmail.com.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T11:16:52-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 12:16:51] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"dryline93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658026","ua":"okhttp\/3.9.0","hash":"fb98c9b0ad48df8cf618522c7d36f7f2","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"98","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:16:34-06:00","udate":"2026-01-28T11:16:52-06:00","edate":"2026-01-28T11:16:34-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:16:52","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:16:52","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":311,"value":"Application form sent to member","cdate":"2026-01-20T12:11:15-06:00","udate":"2026-01-28T11:16:52-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/field"},"owner":"33427","id":"972194"}} [2026-01-28 12:16:52] AC field 33 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"dryline93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658026","ua":"okhttp\/3.9.0","hash":"fb98c9b0ad48df8cf618522c7d36f7f2","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"98","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:16:34-06:00","udate":"2026-01-28T11:16:53-06:00","edate":"2026-01-28T11:16:34-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:16:53","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:16:53","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":33,"value":"2026 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":77,"value":"10","cdate":"2025-04-01T10:23:11-05:00","udate":"2026-01-28T11:16:54-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/field"},"owner":"33427","id":"340954"}} [2026-01-28 12:16:54] AC field 52 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"dryline93@gmail.com","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"168658026","ua":"okhttp\/3.9.0","hash":"fb98c9b0ad48df8cf618522c7d36f7f2","socialdata_lastcheck":null,"email_local":"","email_domain":"gmail.com","sentcnt":"98","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:16:34-06:00","udate":"2026-01-28T11:16:54-06:00","edate":"2026-01-28T11:16:34-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:16:54","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:16:54","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":52,"value":"Yes","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:16:54-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/field"},"owner":"33427","id":"340931"}} [2026-01-28 12:16:54] Insights -> AC update done for contact_id=33427 [2026-01-28 12:26:42] Webhook raw: { "data": { "event_type": "call.initiated", "id": "a6b9ac31-2857-45e6-b27f-aedaf64b7644", "occurred_at": "2026-01-28T17:26:43.511660Z", "payload": { "call_control_id": "v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA", "call_leg_id": "83a260da-fc6e-11f0-b1da-02420aef971f", "call_session_id": "83a043a4-fc6e-11f0-92f1-02420aef971f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:26:49] Webhook raw: { "data": { "event_type": "call.answered", "id": "a83e1986-1a3b-4d63-b190-5069eae7a174", "occurred_at": "2026-01-28T17:26:49.571636Z", "payload": { "call_control_id": "v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA", "call_leg_id": "83a260da-fc6e-11f0-b1da-02420aef971f", "call_session_id": "83a043a4-fc6e-11f0-92f1-02420aef971f", "client_state": "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", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T17:26:43.931663Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:26:49] Starting AI assistant call_control_id=v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com", "passed_courses": "999" } }, "command_id": "ai-start-5b1ccdc19627b32d83fc6e6fbc75f96f" } [2026-01-28 12:26:50] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "b857f5ee-1e7e-4aa5-b7fd-d7d596f97709", "occurred_at": "2026-01-28T17:26:51.353285Z", "payload": { "call_control_id": "v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA", "call_leg_id": "83a260da-fc6e-11f0-b1da-02420aef971f", "call_session_id": "83a043a4-fc6e-11f0-92f1-02420aef971f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbSIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "conversation_id": "963785d1-8010-48aa-941c-240483785e31", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "963785d1-8010-48aa-941c-240483785e31" } } [2026-01-28 12:27:23] Webhook raw: { "data": { "event_type": "call.hangup", "id": "a5058c74-f42a-471a-bc5a-38b2a7a566bc", "occurred_at": "2026-01-28T17:27:23.391637Z", "payload": { "call_control_id": "v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA", "call_leg_id": "83a260da-fc6e-11f0-b1da-02420aef971f", "call_quality_stats": { "inbound": { "jitter_max_variance": "9.09", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1679", "skip_packet_count": "19" }, "outbound": { "packet_count": "1567", "skip_packet_count": "0" } }, "call_session_id": "83a043a4-fc6e-11f0-92f1-02420aef971f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T17:27:23.391637Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-28T17:26:43.931663Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:27:23] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "841701b2-f758-41e0-9a69-91ba15ff21cc", "occurred_at": "2026-01-28T17:27:24.540814Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA", "call_leg_id": "83a260da-fc6e-11f0-b1da-02420aef971f", "call_session_id": "83a043a4-fc6e-11f0-92f1-02420aef971f", "client_state": 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raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "ba4b5c2d-7ed0-41b8-8462-557b97da0224", "occurred_at": "2026-01-28T17:27:33.836656Z", "payload": { "call_control_id": "v3:87j6RaoH5og4s6afCingaZCmX_17opIZv7A5q_GvKX5L8iUtZb02iA", "call_leg_id": "83a260da-fc6e-11f0-b1da-02420aef971f", "call_session_id": "83a043a4-fc6e-11f0-92f1-02420aef971f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "963785d1-8010-48aa-941c-240483785e31", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"04\", \"bloc_notes\": \"2026/01/28 contact busy and asked to be called back in an hour\", \"contact_id\": \"33427\", \"call_summary_title\": \"Call back requested\", \"transcript_summary\": \"The contact was busy and asked to be called back in an hour.\", \"voice_mail_detector\": \"No\", \"One-Sentence-not-Renewed\": \"Contact was busy and asked to be called back in an hour\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:27:33] Insights parsed for contact_id=33427: {"int_code":"04","bloc_notes":"2026/01/28 contact busy and asked to be called back in an hour","contact_id":"33427","call_summary_title":"Call back requested","transcript_summary":"The contact was busy and asked to be called back in an hour.","voice_mail_detector":"No","One-Sentence-not-Renewed":"Contact was busy and asked to be called back in an hour"} [2026-01-28 12:27:33] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:27:29-06:00","udate":"2026-01-28T11:27:34-06:00","edate":"2026-01-28T11:27:29-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:27:34","created_timestamp":"2025-04-01 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The contact was busy and asked to be called back in an hour.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T11:27:34-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 12:27:34] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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back requested","cdate":"2026-01-20T12:11:15-06:00","udate":"2026-01-28T11:27:34-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/field"},"owner":"33427","id":"972194"}} [2026-01-28 12:27:34] AC field 33 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026\/01\/28 contact want to renew and sent the email\n2026\/01\/28 Sent the application form to dryline93@gmail.com\n2026\/01\/28 contact busy and asked to be called back in an hour","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:27:35-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/field"},"owner":"33427","id":"340904"}} [2026-01-28 12:27:35] AC field 77 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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[2026-01-28 12:27:35] AC field 80 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:27:29-06:00","udate":"2026-01-28T11:27:36-06:00","edate":"2026-01-28T11:27:29-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:27:36","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:27:36","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":80,"value":"Contact was busy and asked to be called back in an hour","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:27:36-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340914\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340914\/field"},"owner":"33427","id":"340914"}} [2026-01-28 12:27:35] Insights -> AC update done for contact_id=33427 [2026-01-28 12:31:35] Webhook raw: { "data": { "event_type": "call.initiated", "id": "6c7203a8-c803-477c-8dc2-f5677252b2ae", "occurred_at": "2026-01-28T17:31:36.220350Z", "payload": { "call_control_id": "v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw", "call_leg_id": "3228f10a-fc6f-11f0-8687-02420aef98a0", "call_session_id": "32269a22-fc6f-11f0-bd8c-02420aef98a0", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:31:41] Webhook raw: { "data": { "event_type": "call.answered", "id": "e7b99b22-adf8-42c1-9870-35a2c45755b6", "occurred_at": "2026-01-28T17:31:42.220353Z", "payload": { "call_control_id": "v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw", "call_leg_id": "3228f10a-fc6f-11f0-8687-02420aef98a0", "call_session_id": "32269a22-fc6f-11f0-bd8c-02420aef98a0", "client_state": "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", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T17:31:36.860354Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:31:41] Starting AI assistant call_control_id=v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour", "passed_courses": "999" } }, "command_id": "ai-start-63e5a694bdc229b877e5726a03959dfb" } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "15c1c07a-03f2-4f87-a202-38761e5cc0ad" } } [2026-01-28 12:31:43] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "64450384-ba04-4ba5-b844-60e2264b7315", "occurred_at": "2026-01-28T17:31:43.897760Z", "payload": { "call_control_id": "v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw", "call_leg_id": "3228f10a-fc6f-11f0-8687-02420aef98a0", "call_session_id": "32269a22-fc6f-11f0-bd8c-02420aef98a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "15c1c07a-03f2-4f87-a202-38761e5cc0ad", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:32:38] Webhook raw: { "data": { "event_type": "call.hangup", "id": "90d76c96-b2f1-40be-82c6-faaadca4b905", "occurred_at": "2026-01-28T17:32:38.760351Z", "payload": { "call_control_id": "v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw", "call_leg_id": "3228f10a-fc6f-11f0-8687-02420aef98a0", "call_quality_stats": { "inbound": { "jitter_max_variance": "15.60", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "2818", "skip_packet_count": "15" }, "outbound": { "packet_count": "2721", "skip_packet_count": "0" } }, "call_session_id": "32269a22-fc6f-11f0-bd8c-02420aef98a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbVxuMjAyNlwvMDFcLzI4IGNvbnRhY3QgYnVzeSBhbmQgYXNrZWQgdG8gYmUgY2FsbGVkIGJhY2sgaW4gYW4gaG91ciIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T17:32:38.760351Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-28T17:31:36.860354Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:32:39] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "1edc1e46-2977-45ed-8c51-a991d7ce16af", "occurred_at": "2026-01-28T17:32:39.888347Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw", "call_leg_id": "3228f10a-fc6f-11f0-8687-02420aef98a0", "call_session_id": "32269a22-fc6f-11f0-bd8c-02420aef98a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "15c1c07a-03f2-4f87-a202-38761e5cc0ad", "duration_sec": 56, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:32:46] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "9e0488bb-5412-4d1d-951e-82b43b959076", "occurred_at": "2026-01-28T17:32:47.593174Z", "payload": { "call_control_id": "v3:crOOZ36IXbyAjnEn9YLRCLT95G7i09E8B3Wxb7DfuSNYjsshrj8qUw", "call_leg_id": "3228f10a-fc6f-11f0-8687-02420aef98a0", "call_session_id": "32269a22-fc6f-11f0-bd8c-02420aef98a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "15c1c07a-03f2-4f87-a202-38761e5cc0ad", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"04\", \"bloc_notes\": \"2026/01/28 contact want to be called back at 9:00\", \"contact_id\": \"33427\", \"call_summary_title\": \"Call back scheduled for 9:00\", \"transcript_summary\": \"The contact was busy and asked to be called back in an hour. The call back time was scheduled for 9:00.\", \"voice_mail_detector\": \"No\", \"Not-Renewed-Want-to-Renew\": \"No\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:32:46] Insights parsed for contact_id=33427: {"int_code":"04","bloc_notes":"2026/01/28 contact want to be called back at 9:00","contact_id":"33427","call_summary_title":"Call back scheduled for 9:00","transcript_summary":"The contact was busy and asked to be called back in an hour. The call back time was scheduled for 9:00.","voice_mail_detector":"No","Not-Renewed-Want-to-Renew":"No"} [2026-01-28 12:32:47] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:32:44-06:00","udate":"2026-01-28T11:32:48-06:00","edate":"2026-01-28T11:32:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:32:48","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:32:48","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The contact was busy and asked to be called back in an hour. The call back time was scheduled for 9:00.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T11:32:48-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 12:32:47] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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[2026-01-28 12:32:49] AC field 52 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:32:44-06:00","udate":"2026-01-28T11:32:50-06:00","edate":"2026-01-28T11:32:44-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:32:50","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:32:50","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 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[2026-01-28 12:32:49] Insights -> AC update done for contact_id=33427 [2026-01-28 12:35:33] Webhook raw: { "data": { "event_type": "call.initiated", "id": "36e1fe4b-0f0a-427b-9fb6-221bf9d8a7c9", "occurred_at": "2026-01-28T17:35:34.260252Z", "payload": { "call_control_id": "v3:b82H6uWsARID8Seh3AkrAt6F_IiU88pcGaRxPA_USFyeJM88queU-Q", "call_leg_id": "bff5c76a-fc6f-11f0-a2e8-02420aef94a0", "call_session_id": "bff2f206-fc6f-11f0-bde4-02420aef94a0", "client_state": 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"X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T17:35:34.860254Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:35:40] Starting AI assistant call_control_id=v3:b82H6uWsARID8Seh3AkrAt6F_IiU88pcGaRxPA_USFyeJM88queU-Q Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00", "passed_courses": "999" } }, "command_id": "ai-start-4b59ccd4d45204b7b07434865bf14fb3" } [2026-01-28 12:35:42] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "85d645d2-d9d4-48fb-b203-b77a14c250ca", "occurred_at": "2026-01-28T17:35:42.833613Z", "payload": { "call_control_id": "v3:b82H6uWsARID8Seh3AkrAt6F_IiU88pcGaRxPA_USFyeJM88queU-Q", "call_leg_id": "bff5c76a-fc6f-11f0-a2e8-02420aef94a0", "call_session_id": "bff2f206-fc6f-11f0-bde4-02420aef94a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "2f5571de-e648-4c82-bc7b-dff71c6f0997", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "2f5571de-e648-4c82-bc7b-dff71c6f0997" } } [2026-01-28 12:36:07] Webhook raw: { "data": { "event_type": "call.hangup", "id": "d46d40a1-c865-4db4-a1a4-cd31366ec00b", "occurred_at": "2026-01-28T17:36:08.080253Z", "payload": { "call_control_id": "v3:b82H6uWsARID8Seh3AkrAt6F_IiU88pcGaRxPA_USFyeJM88queU-Q", "call_leg_id": "bff5c76a-fc6f-11f0-a2e8-02420aef94a0", "call_quality_stats": { "inbound": { "jitter_max_variance": "2118.92", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1331", "skip_packet_count": "23" }, "outbound": { "packet_count": "1182", "skip_packet_count": "0" } }, "call_session_id": "bff2f206-fc6f-11f0-bde4-02420aef94a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbVxuMjAyNlwvMDFcLzI4IGNvbnRhY3QgYnVzeSBhbmQgYXNrZWQgdG8gYmUgY2FsbGVkIGJhY2sgaW4gYW4gaG91clxuMjAyNlwvMDFcLzI4IGNvbnRhY3Qgd2FudCB0byBiZSBjYWxsZWQgYmFjayBhdCA5OjAwIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T17:36:08.080253Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-28T17:35:34.860254Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:36:08] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "40cf36b5-baa7-471a-b815-0ee1296c8c9d", "occurred_at": "2026-01-28T17:36:09.154541Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:b82H6uWsARID8Seh3AkrAt6F_IiU88pcGaRxPA_USFyeJM88queU-Q", "call_leg_id": "bff5c76a-fc6f-11f0-a2e8-02420aef94a0", "call_session_id": "bff2f206-fc6f-11f0-bde4-02420aef94a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "2f5571de-e648-4c82-bc7b-dff71c6f0997", "duration_sec": 25, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:36:18] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "c5819361-6205-4a95-91bb-4ceee73faea7", "occurred_at": "2026-01-28T17:36:18.974704Z", "payload": { "call_control_id": "v3:b82H6uWsARID8Seh3AkrAt6F_IiU88pcGaRxPA_USFyeJM88queU-Q", "call_leg_id": "bff5c76a-fc6f-11f0-a2e8-02420aef94a0", "call_session_id": "bff2f206-fc6f-11f0-bde4-02420aef94a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbVxuMjAyNlwvMDFcLzI4IGNvbnRhY3QgYnVzeSBhbmQgYXNrZWQgdG8gYmUgY2FsbGVkIGJhY2sgaW4gYW4gaG91clxuMjAyNlwvMDFcLzI4IGNvbnRhY3Qgd2FudCB0byBiZSBjYWxsZWQgYmFjayBhdCA5OjAwIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkifQ==", "connection_id": "2882930429550134763", "conversation_id": "2f5571de-e648-4c82-bc7b-dff71c6f0997", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"04\", \"bloc_notes\": \"2026/01/28 contact busy and asked to be called back in 2 hours\", \"contact_id\": \"33427\", \"call_summary_title\": \"Call back scheduled for 2 hours\", \"transcript_summary\": \"The contact was busy and asked to be called back in 2 hours. A call back was scheduled for 2 hours from the current time.\", \"voice_mail_detector\": \"No\", \"One-Sentence-not-Renewed\": \"Contact was busy and asked to be called back in 2 hours\", \"Not-Renewed-Want-to-Renew\": \"No\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:36:18] Insights parsed for contact_id=33427: {"int_code":"04","bloc_notes":"2026/01/28 contact busy and asked to be called back in 2 hours","contact_id":"33427","call_summary_title":"Call back scheduled for 2 hours","transcript_summary":"The contact was busy and asked to be called back in 2 hours. A call back was scheduled for 2 hours from the current time.","voice_mail_detector":"No","One-Sentence-not-Renewed":"Contact was busy and asked to be called back in 2 hours","Not-Renewed-Want-to-Renew":"No"} [2026-01-28 12:36:18] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:36:13-06:00","udate":"2026-01-28T11:36:19-06:00","edate":"2026-01-28T11:33:08-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:36:19","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:36:19","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The contact was busy and asked to be called back in 2 hours. A call back was scheduled for 2 hours from the current time.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T11:36:19-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 12:36:18] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":311,"value":"Call back scheduled for 2 hours","cdate":"2026-01-20T12:11:15-06:00","udate":"2026-01-28T11:36:19-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972194\/field"},"owner":"33427","id":"972194"}} [2026-01-28 12:36:19] AC field 33 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":33,"value":"2026 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":77,"value":"04","cdate":"2025-04-01T10:23:11-05:00","udate":"2026-01-28T11:36:20-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/field"},"owner":"33427","id":"340954"}} [2026-01-28 12:36:20] AC field 52 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:36:13-06:00","udate":"2026-01-28T11:36:20-06:00","edate":"2026-01-28T11:33:08-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:36:20","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:36:20","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":52,"value":"No","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:36:21-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/field"},"owner":"33427","id":"340931"}} [2026-01-28 12:36:20] AC field 80 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:36:13-06:00","udate":"2026-01-28T11:36:21-06:00","edate":"2026-01-28T11:33:08-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:36:21","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:36:21","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":80,"value":"Contact was busy and asked to be called back in 2 hours","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:36:21-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340914\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340914\/field"},"owner":"33427","id":"340914"}} [2026-01-28 12:36:20] Insights -> AC update done for contact_id=33427 [2026-01-28 12:38:40] Webhook raw: { "data": { "event_type": "call.initiated", "id": "e52e25fd-f2c9-4128-8c4a-186ab411e3ca", "occurred_at": "2026-01-28T17:38:41.620486Z", "payload": { "call_control_id": "v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw", "call_leg_id": "2f9fdf74-fc70-11f0-94ad-02420aef95a0", "call_session_id": "2f9d73ce-fc70-11f0-aee7-02420aef95a0", "client_state": 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"value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:38:46] Webhook raw: { "data": { "event_type": "call.answered", "id": "719cad7e-91e3-4262-8611-666bd702a780", "occurred_at": "2026-01-28T17:38:46.840496Z", "payload": { "call_control_id": "v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw", "call_leg_id": "2f9fdf74-fc70-11f0-94ad-02420aef95a0", "call_session_id": "2f9d73ce-fc70-11f0-aee7-02420aef95a0", "client_state": 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"X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T17:38:42.420487Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:38:46] Starting AI assistant call_control_id=v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours", "passed_courses": "999" } }, "command_id": "ai-start-6b6a2ea93f86685d4af022c6fbb61654" } [2026-01-28 12:38:47] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "91f4327a-b4e1-49bb-9f7f-6a70a3387ac9", "occurred_at": "2026-01-28T17:38:48.581099Z", "payload": { "call_control_id": "v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw", "call_leg_id": "2f9fdf74-fc70-11f0-94ad-02420aef95a0", "call_session_id": "2f9d73ce-fc70-11f0-aee7-02420aef95a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "fb382d80-4907-4348-b7f3-27b56c250276", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "fb382d80-4907-4348-b7f3-27b56c250276" } } [2026-01-28 12:39:22] Webhook raw: { "data": { "event_type": "call.hangup", "id": "9c705ab2-8204-45ba-b810-41d79b983443", "occurred_at": "2026-01-28T17:39:23.060491Z", "payload": { "call_control_id": "v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw", "call_leg_id": "2f9fdf74-fc70-11f0-94ad-02420aef95a0", "call_quality_stats": { "inbound": { "jitter_max_variance": "25.00", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1801", "skip_packet_count": "17" }, "outbound": { "packet_count": "1683", "skip_packet_count": "0" } }, "call_session_id": "2f9d73ce-fc70-11f0-aee7-02420aef95a0", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T17:39:23.060491Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-28T17:38:42.420487Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:39:24] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "39256638-69fa-45d0-a9ba-a7849a012f01", "occurred_at": "2026-01-28T17:39:24.762603Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw", "call_leg_id": "2f9fdf74-fc70-11f0-94ad-02420aef95a0", "call_session_id": "2f9d73ce-fc70-11f0-aee7-02420aef95a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "fb382d80-4907-4348-b7f3-27b56c250276", "duration_sec": 36, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:39:33] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "99213fee-26ef-4f8f-9b82-8bfa621eab0f", "occurred_at": "2026-01-28T17:39:34.518407Z", "payload": { "call_control_id": "v3:jmt5znRS5_7z1Zy2BIwb-uk8JvH5Ss4Bvbka1owXOfIxaDYn0TbBxw", "call_leg_id": "2f9fdf74-fc70-11f0-94ad-02420aef95a0", "call_session_id": "2f9d73ce-fc70-11f0-aee7-02420aef95a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "fb382d80-4907-4348-b7f3-27b56c250276", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"04\", \"bloc_notes\": \"2026/01/28 contact busy and asked to be called back in 3 hours\", \"contact_id\": \"33427\", \"call_summary_title\": \"Call back scheduled\", \"transcript_summary\": \"The contact was busy and asked to be called back in 3 hours. The call back is scheduled for today.\", \"voice_mail_detector\": \"No\", \"Not-Renewed-Want-to-Renew\": \"No\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:39:33] Insights parsed for contact_id=33427: {"int_code":"04","bloc_notes":"2026/01/28 contact busy and asked to be called back in 3 hours","contact_id":"33427","call_summary_title":"Call back scheduled","transcript_summary":"The contact was busy and asked to be called back in 3 hours. The call back is scheduled for today.","voice_mail_detector":"No","Not-Renewed-Want-to-Renew":"No"} [2026-01-28 12:39:34] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:39:24-06:00","udate":"2026-01-28T11:39:35-06:00","edate":"2026-01-28T11:39:24-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:39:35","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:39:35","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The contact was busy and asked to be called back in 3 hours. The call back is scheduled for today.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T11:39:35-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 12:39:34] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":311,"value":"Call 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":33,"value":"2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026\/01\/28 contact want to renew and sent the email\n2026\/01\/28 Sent the application form to dryline93@gmail.com\n2026\/01\/28 contact busy and asked to be called back in an hour\n2026\/01\/28 contact want to be called back at 9:00\n2026\/01\/28 contact busy and asked to be called back in 2 hours\n2026\/01\/28 contact busy and asked to be called back in 3 hours","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:39:36-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/field"},"owner":"33427","id":"340904"}} [2026-01-28 12:39:35] AC field 77 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":77,"value":"04","cdate":"2025-04-01T10:23:11-05:00","udate":"2026-01-28T11:39:36-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/field"},"owner":"33427","id":"340954"}} [2026-01-28 12:39:36] AC field 52 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T11:39:24-06:00","udate":"2026-01-28T11:39:36-06:00","edate":"2026-01-28T11:39:24-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 11:39:36","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 11:39:36","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":52,"value":"No","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:39:37-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340931\/field"},"owner":"33427","id":"340931"}} [2026-01-28 12:39:36] Insights -> AC update done for contact_id=33427 [2026-01-28 12:48:44] Webhook raw: { "data": { "event_type": "call.initiated", "id": "528d41fe-a077-4048-b312-5da9b93c96cd", "occurred_at": "2026-01-28T17:48:45.316389Z", "payload": { "call_control_id": "v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g", "call_leg_id": "978cbcc8-fc71-11f0-a557-02420aef941f", "call_session_id": "978a72f6-fc71-11f0-b5fd-02420aef941f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:48:48] Webhook raw: { "data": { "event_type": "call.answered", "id": "9c1c48f9-b22d-4786-96ea-127e0493cc75", "occurred_at": "2026-01-28T17:48:49.736388Z", "payload": { "call_control_id": "v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g", "call_leg_id": "978cbcc8-fc71-11f0-a557-02420aef941f", "call_session_id": "978a72f6-fc71-11f0-b5fd-02420aef941f", "client_state": "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", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T17:48:45.956387Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:48:48] Starting AI assistant call_control_id=v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours\n2026/01/28 contact busy and asked to be called back in 3 hours", "passed_courses": "999" } }, "command_id": "ai-start-9b4c3c670344e69ab62b8602f1935733" } [2026-01-28 12:48:50] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "16eafdd4-1ef2-401e-8a97-e9745979977d", "occurred_at": "2026-01-28T17:48:51.429662Z", "payload": { "call_control_id": "v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g", "call_leg_id": "978cbcc8-fc71-11f0-a557-02420aef941f", "call_session_id": "978a72f6-fc71-11f0-b5fd-02420aef941f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "51729347-ff20-41ed-8fd1-c9b746c68a06", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "51729347-ff20-41ed-8fd1-c9b746c68a06" } } [2026-01-28 12:49:18] Webhook raw: { "data": { "event_type": "call.hangup", "id": "3f6baa10-929f-43f7-a8b7-59f876526d08", "occurred_at": "2026-01-28T17:49:19.396392Z", "payload": { "call_control_id": "v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g", "call_leg_id": "978cbcc8-fc71-11f0-a557-02420aef941f", "call_quality_stats": { "inbound": { "jitter_max_variance": "23.53", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1474", "skip_packet_count": "15" }, "outbound": { "packet_count": "1379", "skip_packet_count": "0" } }, "call_session_id": "978a72f6-fc71-11f0-b5fd-02420aef941f", "client_state": 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"name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T17:49:19.396392Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-28T17:48:45.956387Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:49:19] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "59ca8b19-1b4e-4a87-8bba-d4f9f1d17037", "occurred_at": "2026-01-28T17:49:20.461838Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g", "call_leg_id": "978cbcc8-fc71-11f0-a557-02420aef941f", "call_session_id": 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"51729347-ff20-41ed-8fd1-c9b746c68a06", "duration_sec": 29, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:49:30] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "d744bd9c-2199-43f4-b78f-966bd80e63b9", "occurred_at": "2026-01-28T17:49:31.668864Z", "payload": { "call_control_id": "v3:uYqfpZGa9w6u9O2xuj9yLFm9hRPfnMomZIPnHb8kkpfvnCqhv5G77g", "call_leg_id": "978cbcc8-fc71-11f0-a557-02420aef941f", "call_session_id": "978a72f6-fc71-11f0-b5fd-02420aef941f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "51729347-ff20-41ed-8fd1-c9b746c68a06", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"04\", \"bloc_notes\": \"2026/01/28 contact is busy and asked to be called back in five hours\", \"contact_id\": \"33427\", \"call_summary_title\": \"Call back request\", \"transcript_summary\": \"The contact, Tri Ly, is busy and asked to be called back in five hours.\", \"voice_mail_detector\": \"No\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 12:49:30] Insights parsed for contact_id=33427: {"int_code":"04","bloc_notes":"2026/01/28 contact is busy and asked to be called back in five hours","contact_id":"33427","call_summary_title":"Call back request","transcript_summary":"The contact, Tri Ly, is busy and asked to be called back in five hours.","voice_mail_detector":"No"} [2026-01-28 12:49:31] AC field 310 => HTTP 200 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The contact, Tri Ly, is busy and asked to be called back in five hours.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T11:49:32-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 12:49:31] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":311,"value":"Call 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":33,"value":"2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026\/01\/28 contact want to renew and sent the email\n2026\/01\/28 Sent the application form to dryline93@gmail.com\n2026\/01\/28 contact busy and asked to be called back in an hour\n2026\/01\/28 contact want to be called back at 9:00\n2026\/01\/28 contact busy and asked to be called back in 2 hours\n2026\/01\/28 contact busy and asked to be called back in 3 hours\n2026\/01\/28 contact is busy and asked to be called back in five hours","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T11:49:32-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/field"},"owner":"33427","id":"340904"}} [2026-01-28 12:49:36] AC field 77 => HTTP 511 [2026-01-28 12:49:36] Insights -> AC update done for contact_id=33427 [2026-01-28 15:40:08] Webhook raw: { "data": { "event_type": "call.initiated", "id": "3758bd2b-f7a8-4a0f-8f16-0c130c60c319", "occurred_at": "2026-01-28T20:40:08.804485Z", "payload": { "call_control_id": "v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w", "call_leg_id": "88edd720-fc89-11f0-a424-02420aef961f", "call_session_id": "88eaf96a-fc89-11f0-a27a-02420aef961f", "client_state": 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"custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14387978970", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 15:40:13] Webhook raw: { "data": { "event_type": "call.answered", "id": "8c581d3e-ebc5-4504-be9e-58c2abaa7315", "occurred_at": "2026-01-28T20:40:14.424484Z", "payload": { "call_control_id": "v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w", "call_leg_id": "88edd720-fc89-11f0-a424-02420aef961f", "call_session_id": "88eaf96a-fc89-11f0-a27a-02420aef961f", "client_state": 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"custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14387978970", "sampling_rate": 8000, "start_time": "2026-01-28T20:40:08.804485Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 15:40:13] Starting AI assistant call_control_id=v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours\n2026/01/28 contact busy and asked to be called back in 3 hours\n2026/01/28 contact is busy and asked to be called back in five hours", "passed_courses": "999" } }, "command_id": "ai-start-a832180f47edc61eb72b67d47bebaca3" } [2026-01-28 15:40:15] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "e8441420-58d9-4b6b-8576-15b78f9003b7", "occurred_at": "2026-01-28T20:40:16.395668Z", "payload": { "call_control_id": "v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w", "call_leg_id": "88edd720-fc89-11f0-a424-02420aef961f", "call_session_id": "88eaf96a-fc89-11f0-a27a-02420aef961f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "3f4ab536-76f4-4236-8d87-c4f3c55aedee", "from": "+14387978970", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "3f4ab536-76f4-4236-8d87-c4f3c55aedee" } } [2026-01-28 15:40:23] Webhook raw: { "data": { "event_type": "call.hangup", "id": "2f02c2ae-6f7f-4021-b5a2-8df6c35ee74c", "occurred_at": "2026-01-28T20:40:24.084483Z", "payload": { "call_control_id": "v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w", "call_leg_id": "88edd720-fc89-11f0-a424-02420aef961f", "call_quality_stats": { "inbound": { "jitter_max_variance": "13.87", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "665", "skip_packet_count": "15" }, "outbound": { "packet_count": "342", "skip_packet_count": "0" } }, "call_session_id": "88eaf96a-fc89-11f0-a27a-02420aef961f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T20:40:24.084483Z", "from": "+14387978970", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-28T20:40:08.804485Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 15:40:24] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "15fb4f56-e7ef-4aca-9872-010ea5006f49", "occurred_at": "2026-01-28T20:40:25.390619Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w", "call_leg_id": "88edd720-fc89-11f0-a424-02420aef961f", "call_session_id": "88eaf96a-fc89-11f0-a27a-02420aef961f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "3f4ab536-76f4-4236-8d87-c4f3c55aedee", "duration_sec": 9, "from": "+14387978970", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 15:40:31] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "4924c882-c292-46a6-82d5-104b364c2583", "occurred_at": "2026-01-28T20:40:31.929684Z", "payload": { "call_control_id": "v3:BXVmOW96ujyW9O-G5ln3PDLdoV5Gn93ZLu2nT6Beq_nZlYUSx5qq1w", "call_leg_id": "88edd720-fc89-11f0-a424-02420aef961f", "call_session_id": "88eaf96a-fc89-11f0-a27a-02420aef961f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "3f4ab536-76f4-4236-8d87-c4f3c55aedee", "from": "+14387978970", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/28 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voice mail\", \"transcript_summary\": \"The person I was trying to reach is not available, so I left a voice mail.\", \"voice_mail_detector\": \"Yes\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 15:40:31] Insights parsed for contact_id=33427: {"int_code":"06","bloc_notes":"2026/01/28 voice mail","contact_id":"33427","call_summary_title":"Left voice mail","transcript_summary":"The person I was trying to reach is not available, so I left a voice mail.","voice_mail_detector":"Yes"} [2026-01-28 15:40:31] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-28T14:39:54-06:00","udate":"2026-01-28T14:40:32-06:00","edate":"2026-01-28T14:39:54-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-28 14:40:32","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-28 14:40:32","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The person I was trying to reach is not available, so I left a voice mail.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-28T14:40:32-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-28 15:40:32] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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[2026-01-28 15:40:33] Insights -> AC update done for contact_id=33427 [2026-01-28 17:51:44] Webhook raw: { "data": { "event_type": "call.initiated", "id": "dab30fac-6219-4400-942d-90f800f7140c", "occurred_at": "2026-01-28T22:51:45.345924Z", "payload": { "call_control_id": "v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A", "call_leg_id": "eb9b1cc2-fc9b-11f0-a86a-02420aef971f", "call_session_id": "eb98a62c-fc9b-11f0-9884-02420aef971f", "client_state": 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"2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14375242727", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 17:51:51] Webhook raw: { "data": { "event_type": "call.answered", "id": "d54f89e5-2454-468c-abe0-5a37b89fbee7", "occurred_at": "2026-01-28T22:51:52.405924Z", "payload": { "call_control_id": "v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A", "call_leg_id": "eb9b1cc2-fc9b-11f0-a86a-02420aef971f", "call_session_id": "eb98a62c-fc9b-11f0-9884-02420aef971f", "client_state": "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", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14375242727", "sampling_rate": 8000, "start_time": "2026-01-28T22:51:45.566005Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 17:51:51] Starting AI assistant call_control_id=v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours\n2026/01/28 contact busy and asked to be called back in 3 hours\n2026/01/28 contact is busy and asked to be called back in five hours\n2026/01/28 voice mail", "passed_courses": "999" } }, "command_id": "ai-start-0e72c3fe3cf872024a069c5c167bd0d8" } [2026-01-28 17:51:53] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "27ddad92-069f-4251-abbb-bb9d045f7920", "occurred_at": "2026-01-28T22:51:54.387222Z", "payload": { "call_control_id": "v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A", "call_leg_id": "eb9b1cc2-fc9b-11f0-a86a-02420aef971f", "call_session_id": "eb98a62c-fc9b-11f0-9884-02420aef971f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "976229e2-f68c-4e04-a935-4b0104818670", "from": "+14375242727", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "976229e2-f68c-4e04-a935-4b0104818670" } } [2026-01-28 17:52:17] Webhook raw: { "data": { "event_type": "call.hangup", "id": "99e6b9de-5156-4ba4-acb2-8a7745a5b844", "occurred_at": "2026-01-28T22:52:17.725927Z", "payload": { "call_control_id": "v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A", "call_leg_id": "eb9b1cc2-fc9b-11f0-a86a-02420aef971f", "call_quality_stats": { "inbound": { "jitter_max_variance": "19.05", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1256", "skip_packet_count": "16" }, "outbound": { "packet_count": "1106", "skip_packet_count": "0" } }, "call_session_id": "eb98a62c-fc9b-11f0-9884-02420aef971f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-28T22:52:17.725927Z", "from": "+14375242727", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-28T22:51:45.566005Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 17:52:18] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "8dc54584-02e6-4b29-be89-fab0191f1c2f", "occurred_at": "2026-01-28T22:52:19.002394Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A", "call_leg_id": "eb9b1cc2-fc9b-11f0-a86a-02420aef971f", "call_session_id": "eb98a62c-fc9b-11f0-9884-02420aef971f", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbVxuMjAyNlwvMDFcLzI4IGNvbnRhY3QgYnVzeSBhbmQgYXNrZWQgdG8gYmUgY2FsbGVkIGJhY2sgaW4gYW4gaG91clxuMjAyNlwvMDFcLzI4IGNvbnRhY3Qgd2FudCB0byBiZSBjYWxsZWQgYmFjayBhdCA5OjAwXG4yMDI2XC8wMVwvMjggY29udGFjdCBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiAyIGhvdXJzXG4yMDI2XC8wMVwvMjggY29udGFjdCBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiAzIGhvdXJzXG4yMDI2XC8wMVwvMjggY29udGFjdCBpcyBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiBmaXZlIGhvdXJzXG4yMDI2XC8wMVwvMjggdm9pY2UgbWFpbCIsInBhc3NlZF9jb3Vyc2VzIjoiOTk5In0=", "connection_id": "2882930429550134763", "conversation_id": "976229e2-f68c-4e04-a935-4b0104818670", "duration_sec": 25, "from": "+14375242727", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 17:52:25] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "957845eb-401d-42ec-80e5-5d6e4cd7f27c", "occurred_at": "2026-01-28T22:52:26.614472Z", "payload": { "call_control_id": "v3:d4z-Tx9fED4Y8MtsUoDFQhR2YTV-czVi5CWqZW53h9GsuFefqIxo1A", "call_leg_id": "eb9b1cc2-fc9b-11f0-a86a-02420aef971f", "call_session_id": "eb98a62c-fc9b-11f0-9884-02420aef971f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "976229e2-f68c-4e04-a935-4b0104818670", "from": "+14375242727", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/28 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voice mail\", \"transcript_summary\": \"The call went to voice mail.\", \"voice_mail_detector\": \"Yes\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-28 17:52:25] Insights parsed for contact_id=33427: {"int_code":"06","bloc_notes":"2026/01/28 voice mail","contact_id":"33427","call_summary_title":"Left voice mail","transcript_summary":"The call went to voice mail.","voice_mail_detector":"Yes"} [2026-01-28 17:52:26] AC field 310 => HTTP 200 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":33,"value":"2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026\/01\/28 contact want to renew and sent the email\n2026\/01\/28 Sent the application form to dryline93@gmail.com\n2026\/01\/28 contact busy and asked to be called back in an hour\n2026\/01\/28 contact want to be called back at 9:00\n2026\/01\/28 contact busy and asked to be called back in 2 hours\n2026\/01\/28 contact busy and asked to be called back in 3 hours\n2026\/01\/28 contact is busy and asked to be called back in five hours\n2026\/01\/28 voice mail\n2026\/01\/28 voice mail","cdate":"2025-04-01T10:23:10-05:00","udate":"2026-01-28T16:52:27-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340904\/field"},"owner":"33427","id":"340904"}} [2026-01-28 17:52:27] AC field 77 => HTTP 200 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21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":77,"value":"06","cdate":"2025-04-01T10:23:11-05:00","udate":"2026-01-28T16:52:28-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/340954\/field"},"owner":"33427","id":"340954"}} [2026-01-28 17:52:27] Insights -> AC update done for contact_id=33427 [2026-01-29 09:32:51] Webhook raw: { "data": { "event_type": "call.initiated", "id": "29ed0c18-46b4-4634-92f7-b7e47fe3eb61", "occurred_at": "2026-01-29T14:32:52.444489Z", "payload": { "call_control_id": "v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw", "call_leg_id": "649a4e6c-fd1f-11f0-bd2b-02420aef96a0", "call_session_id": "649809a4-fd1f-11f0-b3d0-02420aef96a0", "client_state": 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"connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14375242727", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 09:33:16] Webhook raw: { "data": { "event_type": "call.answered", "id": "70a52558-b477-4ce4-9297-7106622b4e61", "occurred_at": "2026-01-29T14:33:17.124482Z", "payload": { "call_control_id": "v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw", "call_leg_id": "649a4e6c-fd1f-11f0-bd2b-02420aef96a0", "call_session_id": "649809a4-fd1f-11f0-b3d0-02420aef96a0", "client_state": "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", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14375242727", "sampling_rate": 8000, "start_time": "2026-01-29T14:32:52.444489Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 09:33:16] Starting AI assistant call_control_id=v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours\n2026/01/28 contact busy and asked to be called back in 3 hours\n2026/01/28 contact is busy and asked to be called back in five hours\n2026/01/28 voice mail\n2026/01/28 voice mail", "passed_courses": "999" } }, "command_id": "ai-start-801c834ebc9bbed0a00fbeb07b2bcb13" } [2026-01-29 09:33:18] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "6f0fb05b-3ff8-4b11-9d73-1ca0b54a1627", "occurred_at": "2026-01-29T14:33:18.754469Z", "payload": { "call_control_id": "v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw", "call_leg_id": "649a4e6c-fd1f-11f0-bd2b-02420aef96a0", "call_session_id": "649809a4-fd1f-11f0-b3d0-02420aef96a0", "client_state": 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"connection_id": "2882930429550134763", "conversation_id": "bb1bd8e1-c0b3-4c08-9f92-ef2198e5744b", "from": "+14375242727", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "bb1bd8e1-c0b3-4c08-9f92-ef2198e5744b" } } [2026-01-29 09:33:25] Webhook raw: { "data": { "event_type": "call.hangup", "id": "107f8935-644f-4f88-a3da-8fa2dc4b0a8a", "occurred_at": "2026-01-29T14:33:26.464472Z", "payload": { "call_control_id": "v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw", "call_leg_id": "649a4e6c-fd1f-11f0-bd2b-02420aef96a0", "call_quality_stats": { "inbound": { "jitter_max_variance": "2.31", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "937", "skip_packet_count": "12" }, "outbound": { "packet_count": "356", "skip_packet_count": "0" } }, "call_session_id": "649809a4-fd1f-11f0-b3d0-02420aef96a0", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-29T14:33:26.464472Z", "from": "+14375242727", "hangup_cause": "normal_clearing", "hangup_source": "caller", "sip_hangup_cause": "unspecified", "start_time": "2026-01-29T14:32:52.444489Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 09:33:26] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "d316b8f6-9d27-4671-84ea-877a449cdb48", "occurred_at": "2026-01-29T14:33:27.572006Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw", "call_leg_id": "649a4e6c-fd1f-11f0-bd2b-02420aef96a0", "call_session_id": "649809a4-fd1f-11f0-b3d0-02420aef96a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "bb1bd8e1-c0b3-4c08-9f92-ef2198e5744b", "duration_sec": 9, "from": "+14375242727", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 09:33:33] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "0818b160-3990-47ae-8fa1-4f5fa7bf04ca", "occurred_at": "2026-01-29T14:33:33.879729Z", "payload": { "call_control_id": "v3:kg53pbiqp2QOgr6MJFaemrYd7lOcqNNzw3M98tnZLaxau2avz-FfVw", "call_leg_id": "649a4e6c-fd1f-11f0-bd2b-02420aef96a0", "call_session_id": "649809a4-fd1f-11f0-b3d0-02420aef96a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "bb1bd8e1-c0b3-4c08-9f92-ef2198e5744b", "from": "+14375242727", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/29 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voice mail\", \"transcript_summary\": \"The person was not available and a voice mail was left.\", \"voice_mail_detector\": \"Yes\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 09:33:33] Insights parsed for contact_id=33427: {"int_code":"06","bloc_notes":"2026/01/29 voice mail","contact_id":"33427","call_summary_title":"Left voice mail","transcript_summary":"The person was not available and a voice mail was left.","voice_mail_detector":"Yes"} [2026-01-29 09:33:33] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-29T08:33:17-06:00","udate":"2026-01-29T08:33:34-06:00","edate":"2026-01-29T08:32:01-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-29 08:33:34","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-29 08:33:34","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":310,"value":"The person was not available and a voice mail was left.","cdate":"2026-01-20T12:11:14-06:00","udate":"2026-01-29T08:33:34-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972193\/field"},"owner":"33427","id":"972193"}} [2026-01-29 09:33:33] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective 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[2026-01-29 09:33:34] Insights -> AC update done for contact_id=33427 [2026-01-29 10:37:58] Webhook raw: { "data": { "event_type": "call.initiated", "id": "93adcb8c-9ce6-4079-85c7-7836cfc3697f", "occurred_at": "2026-01-29T15:37:59.136394Z", "payload": { "call_control_id": "v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ", "call_leg_id": "7d3976e2-fd28-11f0-9aae-02420aef99a0", "call_session_id": "7d362a6e-fd28-11f0-b964-02420aef99a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbVxuMjAyNlwvMDFcLzI4IGNvbnRhY3QgYnVzeSBhbmQgYXNrZWQgdG8gYmUgY2FsbGVkIGJhY2sgaW4gYW4gaG91clxuMjAyNlwvMDFcLzI4IGNvbnRhY3Qgd2FudCB0byBiZSBjYWxsZWQgYmFjayBhdCA5OjAwXG4yMDI2XC8wMVwvMjggY29udGFjdCBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiAyIGhvdXJzXG4yMDI2XC8wMVwvMjggY29udGFjdCBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiAzIGhvdXJzXG4yMDI2XC8wMVwvMjggY29udGFjdCBpcyBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiBmaXZlIGhvdXJzXG4yMDI2XC8wMVwvMjggdm9pY2UgbWFpbFxuMjAyNlwvMDFcLzI4IHZvaWNlIG1haWxcbjIwMjZcLzAxXC8yOSB2b2ljZSBtYWlsIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkiLCJleHRlbnNpb24iOiIxMjM0In0=", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14375242727", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:38:02] Webhook raw: { "data": { "event_type": "call.answered", "id": "01d727ff-72b7-40fc-afb4-60fe910c7121", "occurred_at": "2026-01-29T15:38:03.276386Z", "payload": { "call_control_id": "v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ", "call_leg_id": "7d3976e2-fd28-11f0-9aae-02420aef99a0", "call_session_id": "7d362a6e-fd28-11f0-b964-02420aef99a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMzQyNyIsImZpcnN0X25hbWUiOiJUcmkgTHkiLCJlbWFpbCI6InRyaUBkaXJlY3RvYmplY3RpdmUuY2EiLCJtZW1iZXJfdHlwZSI6IkFTVCIsImJsb2Nfbm90ZXMiOiIyMDI2IEphbiAyNyBjb250YWN0IHdhbnQgdG8gcmVuZXcgYW5kIHNlbnQgdGhlIGVtYWlsIDFcbjIwMjYgSmFuIDI3IGNvbnRhY3QgaXMgbm8gbG9uZ2VyIGluIHBheXJvbGwxXG4yMDI2XC8wMVwvMjggY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbFxuMjAyNlwvMDFcLzI4IFNlbnQgdGhlIGFwcGxpY2F0aW9uIGZvcm0gdG8gZHJ5bGluZTkzQGdtYWlsLmNvbVxuMjAyNlwvMDFcLzI4IGNvbnRhY3QgYnVzeSBhbmQgYXNrZWQgdG8gYmUgY2FsbGVkIGJhY2sgaW4gYW4gaG91clxuMjAyNlwvMDFcLzI4IGNvbnRhY3Qgd2FudCB0byBiZSBjYWxsZWQgYmFjayBhdCA5OjAwXG4yMDI2XC8wMVwvMjggY29udGFjdCBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiAyIGhvdXJzXG4yMDI2XC8wMVwvMjggY29udGFjdCBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiAzIGhvdXJzXG4yMDI2XC8wMVwvMjggY29udGFjdCBpcyBidXN5IGFuZCBhc2tlZCB0byBiZSBjYWxsZWQgYmFjayBpbiBmaXZlIGhvdXJzXG4yMDI2XC8wMVwvMjggdm9pY2UgbWFpbFxuMjAyNlwvMDFcLzI4IHZvaWNlIG1haWxcbjIwMjZcLzAxXC8yOSB2b2ljZSBtYWlsIiwicGFzc2VkX2NvdXJzZXMiOiI5OTkiLCJleHRlbnNpb24iOiIxMjM0In0=", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14375242727", "sampling_rate": 8000, "start_time": "2026-01-29T15:37:59.136394Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:38:02] Sending DTMF before AI call_control_id=v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ digits=WWWW1234# DTMF Body: { "digits": "WWWW1234#", "duration_millis": 300, "command_id": "dtmf-b70fbf870e345a657b49af6f6e6db99e" } DTMF response (HTTP 200): { "data": { "result": "ok" } } [2026-01-29 10:38:05] Starting AI assistant call_control_id=v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ AI Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours\n2026/01/28 contact busy and asked to be called back in 3 hours\n2026/01/28 contact is busy and asked to be called back in five hours\n2026/01/28 voice mail\n2026/01/28 voice mail\n2026/01/29 voice mail", "passed_courses": "999", "extension": "1234" } }, "command_id": "ai-start-b70fbf870e345a657b49af6f6e6db99e" } [2026-01-29 10:38:07] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "1bdd3116-cc27-4d5f-bb1b-3c305afd5783", "occurred_at": "2026-01-29T15:38:07.772655Z", "payload": { "call_control_id": "v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ", "call_leg_id": "7d3976e2-fd28-11f0-9aae-02420aef99a0", "call_session_id": "7d362a6e-fd28-11f0-b964-02420aef99a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "5cf325e3-9727-40f1-9f51-83dbf9bfc06e", "from": "+14375242727", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "5cf325e3-9727-40f1-9f51-83dbf9bfc06e" } } [2026-01-29 10:38:24] Webhook raw: { "data": { "event_type": "call.hangup", "id": "7b4de43a-9395-45bf-8caa-55dcfc76e16e", "occurred_at": "2026-01-29T15:38:25.476398Z", "payload": { "call_control_id": "v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ", "call_leg_id": "7d3976e2-fd28-11f0-9aae-02420aef99a0", "call_quality_stats": { "inbound": { "jitter_max_variance": "71.53", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "1228", "skip_packet_count": "13" }, "outbound": { "packet_count": "805", "skip_packet_count": "0" } }, "call_session_id": "7d362a6e-fd28-11f0-b964-02420aef99a0", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-29T15:38:25.476398Z", "from": "+14375242727", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-29T15:37:59.136394Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:38:25] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "dbd301d2-dd8f-4c27-9098-152aaa336f68", "occurred_at": "2026-01-29T15:38:26.532248Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ", "call_leg_id": "7d3976e2-fd28-11f0-9aae-02420aef99a0", "call_session_id": "7d362a6e-fd28-11f0-b964-02420aef99a0", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "5cf325e3-9727-40f1-9f51-83dbf9bfc06e", "duration_sec": 19, "from": "+14375242727", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:38:30] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "86901344-7303-4a8a-84e5-31937141e886", "occurred_at": "2026-01-29T15:38:31.789742Z", "payload": { "call_control_id": "v3:-5Cu-xyL-ypKrB8Chg9jaUlQ-CdkmWcut-T9c5ZR3SZT7ZYS8f02eQ", "call_leg_id": "7d3976e2-fd28-11f0-9aae-02420aef99a0", "call_session_id": "7d362a6e-fd28-11f0-b964-02420aef99a0", "client_state": 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[2026-01-29 10:38:32] AC field 338 => HTTP 201 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-29T09:37:36-06:00","udate":"2026-01-29T09:38:33-06:00","edate":"2026-01-29T09:34:33-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-29 09:38:33","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-29 09:38:33","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 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[2026-01-29 10:38:32] Insights -> AC update done for contact_id=33427 [2026-01-29 10:39:14] Webhook raw: { "data": { "event_type": "call.initiated", "id": "4a7f5fa1-1707-4bfa-8911-889a63d4759e", "occurred_at": "2026-01-29T15:39:15.036079Z", "payload": { "call_control_id": "v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw", "call_leg_id": "aa68eada-fd28-11f0-8ddf-02420aef991f", "call_session_id": "aa662520-fd28-11f0-82e7-02420aef991f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "direction": "outgoing", "from": "+14375242727", "state": "bridging", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:39:19] Webhook raw: { "data": { "event_type": "call.answered", "id": "866441d2-4ccb-4120-a125-019c76eac3d1", "occurred_at": "2026-01-29T15:39:20.536080Z", "payload": { "call_control_id": "v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw", "call_leg_id": "aa68eada-fd28-11f0-8ddf-02420aef991f", "call_session_id": "aa662520-fd28-11f0-82e7-02420aef991f", "client_state": "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", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "from": "+14375242727", "sampling_rate": 8000, "start_time": "2026-01-29T15:39:15.016085Z", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:39:19] Sending DTMF before AI call_control_id=v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw digits=WWWW1234# DTMF Body: { "digits": "WWWW1234#", "duration_millis": 300, "command_id": "dtmf-04b88c31d8753283af728a1c1812956b" } DTMF response (HTTP 200): { "data": { "result": "ok" } } [2026-01-29 10:39:24] Starting AI assistant call_control_id=v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw AI Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Tri Ly", "contact_id": "33427", "email": "tri@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email 1\n2026 Jan 27 contact is no longer in payroll1\n2026/01/28 contact want to renew and sent the email\n2026/01/28 Sent the application form to dryline93@gmail.com\n2026/01/28 contact busy and asked to be called back in an hour\n2026/01/28 contact want to be called back at 9:00\n2026/01/28 contact busy and asked to be called back in 2 hours\n2026/01/28 contact busy and asked to be called back in 3 hours\n2026/01/28 contact is busy and asked to be called back in five hours\n2026/01/28 voice mail\n2026/01/28 voice mail\n2026/01/29 voice mail\n2026/01/29 voice mail", "passed_courses": "999", "extension": "1234" } }, "command_id": "ai-start-04b88c31d8753283af728a1c1812956b" } [2026-01-29 10:39:26] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "c623aa20-d425-42cb-8eb7-d38d78ba6f26", "occurred_at": "2026-01-29T15:39:27.060041Z", "payload": { "call_control_id": "v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw", "call_leg_id": "aa68eada-fd28-11f0-8ddf-02420aef991f", "call_session_id": "aa662520-fd28-11f0-82e7-02420aef991f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "0a58e6a4-540e-420b-9642-24cc1d53acbe", "from": "+14375242727", "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "0a58e6a4-540e-420b-9642-24cc1d53acbe" } } [2026-01-29 10:39:31] Webhook raw: { "data": { "event_type": "call.hangup", "id": "0c5be66a-9c43-40b5-93eb-c30c717b897d", "occurred_at": "2026-01-29T15:39:32.316076Z", "payload": { "call_control_id": "v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw", "call_leg_id": "aa68eada-fd28-11f0-8ddf-02420aef991f", "call_quality_stats": { "inbound": { "jitter_max_variance": "0.00", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "729", "skip_packet_count": "10" }, "outbound": { "packet_count": "242", "skip_packet_count": "0" } }, "call_session_id": "aa662520-fd28-11f0-82e7-02420aef991f", "client_state": "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", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "33427" }, { "name": "X-Email", "value": "tri@directobjective.ca" }, { "name": "X-First-Name", "value": "Tri Ly" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "999" } ], "end_time": "2026-01-29T15:39:32.316076Z", "from": "+14375242727", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-29T15:39:15.016085Z", "telnyx_error": null, "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:39:32] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "ba200d01-96b1-4132-a007-49fabb5add17", "occurred_at": "2026-01-29T15:39:33.408854Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw", "call_leg_id": "aa68eada-fd28-11f0-8ddf-02420aef991f", "call_session_id": "aa662520-fd28-11f0-82e7-02420aef991f", "client_state": "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", "connection_id": "2882930429550134763", "conversation_id": "0a58e6a4-540e-420b-9642-24cc1d53acbe", "duration_sec": 6, "from": "+14375242727", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+12899399288", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:39:37] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "9d991373-cabf-49d6-8178-fb9901a25820", "occurred_at": "2026-01-29T15:39:37.878681Z", "payload": { "call_control_id": "v3:mjqVYTlmZN931DjoiR7HqSf28AB0PpXnwf5Kt_ZGYIurfnx0X5-WFw", "call_leg_id": "aa68eada-fd28-11f0-8ddf-02420aef991f", "call_session_id": "aa662520-fd28-11f0-82e7-02420aef991f", "client_state": 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"connection_id": "2882930429550134763", "conversation_id": "0a58e6a4-540e-420b-9642-24cc1d53acbe", "from": "+14375242727", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/29 voice mail\", \"contact_id\": \"33427\", \"call_summary_title\": \"Left voice mail\", \"transcript_summary\": \"The call went to voice mail.\", \"voice_mail_detector\": \"Yes\"}" } ], "to": "+12899399288" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-29 10:39:37] Insights parsed for contact_id=33427: {"int_code":"06","bloc_notes":"2026/01/29 voice mail","contact_id":"33427","call_summary_title":"Left voice mail","transcript_summary":"The call went to voice mail.","voice_mail_detector":"Yes"} [2026-01-29 10:39:37] AC field 310 => HTTP 200 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[2026-01-29 10:39:38] AC field 338 => HTTP 200 {"contacts":[{"cdate":"2025-04-01T10:23:09-05:00","email":"tri@directobjective.ca","phone":"2899399288","firstName":"Tri Ly","lastName":"","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":"2026-01-28","ip":"168658026","ua":"okhttp\/3.9.0","hash":"7dd44ae91f05297a4a450ff2c0f114ec","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"99","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-29T09:39:36-06:00","udate":"2026-01-29T09:39:38-06:00","edate":"2026-01-29T09:34:33-06:00","deleted_at":null,"created_utc_timestamp":"2025-04-01 10:23:09","updated_utc_timestamp":"2026-01-29 09:39:38","created_timestamp":"2025-04-01 10:23:09","updated_timestamp":"2026-01-29 09:39:38","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":null,"last_open_date":"2026-01-27 21:32:07","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/33427\/automationEntryCounts"},"id":"33427","organization":"7500"}],"fieldValue":{"contact":"33427","field":338,"value":"Yes","cdate":"2026-01-29T09:38:33-06:00","udate":"2026-01-29T09:39:39-06:00","created_by":null,"updated_by":null,"links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/994271\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/994271\/field"},"owner":"33427","id":"994271"}} [2026-01-29 10:39:38] Insights -> AC update done for contact_id=33427 [2026-01-30 10:01:44] Webhook raw: { "data": { "event_type": "call.initiated", "id": "0bdc8881-d0bd-4356-9bfc-8917ad4e9253", "occurred_at": "2026-01-30T15:01:44.914038Z", "payload": { "call_control_id": "v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ", "call_leg_id": "97abfbc0-fdec-11f0-b72b-02420aef97a0", "call_session_id": "97a997d6-fdec-11f0-99ee-02420aef97a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMTA5MCIsImZpcnN0X25hbWUiOiJHaWwiLCJlbWFpbCI6ImdAZGlyZWN0b2JqZWN0aXZlLmNhIiwibWVtYmVyX3R5cGUiOiJBU1QiLCJibG9jX25vdGVzIjoiMjAyNiBKYW4gMjcgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDEiLCJwYXNzZWRfY291cnNlcyI6IjAiLCJleHRlbnNpb24iOiIifQ==", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "31090" }, { "name": "X-Email", "value": "g@directobjective.ca" }, { "name": "X-First-Name", "value": "Gil" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "0" } ], "direction": "outgoing", "from": "+14375242727", "state": "bridging", "to": "+15148638694" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-30 10:01:51] Webhook raw: { "data": { "event_type": "call.answered", "id": "47f64851-efb7-46c8-86d9-25845cd3b108", "occurred_at": "2026-01-30T15:01:51.874033Z", "payload": { "call_control_id": "v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ", "call_leg_id": "97abfbc0-fdec-11f0-b72b-02420aef97a0", "call_session_id": "97a997d6-fdec-11f0-99ee-02420aef97a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMTA5MCIsImZpcnN0X25hbWUiOiJHaWwiLCJlbWFpbCI6ImdAZGlyZWN0b2JqZWN0aXZlLmNhIiwibWVtYmVyX3R5cGUiOiJBU1QiLCJibG9jX25vdGVzIjoiMjAyNiBKYW4gMjcgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDEiLCJwYXNzZWRfY291cnNlcyI6IjAiLCJleHRlbnNpb24iOiIifQ==", "codec": "PCMU", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "31090" }, { "name": "X-Email", "value": "g@directobjective.ca" }, { "name": "X-First-Name", "value": "Gil" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "0" } ], "from": "+14375242727", "sampling_rate": 8000, "start_time": "2026-01-30T15:01:44.914038Z", "to": "+15148638694" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-30 10:01:51] Starting AI assistant call_control_id=v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ AI Body: { "assistant": { "id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "dynamic_variables": { "first_name": "Gil", "contact_id": "31090", "email": "g@directobjective.ca", "member_type": "AST", "bloc_notes": "2026 Jan 27 contact want to renew and sent the email1", "passed_courses": "0", "extension": "" } }, "command_id": "ai-start-7d44ae12fa61ae30c28d0cd91d07d570" } AI start response (HTTP 200): { "data": { "result": "ok", "conversation_id": "a597b17a-dc58-4f4a-a3bf-7ddcf6e05ac8" } } [2026-01-30 10:01:52] Webhook raw: { "data": { "event_type": "call.conversation.created", "id": "041e14db-d7f5-48c4-bc00-617c0f2330d8", "occurred_at": "2026-01-30T15:01:53.721961Z", "payload": { "call_control_id": "v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ", "call_leg_id": "97abfbc0-fdec-11f0-b72b-02420aef97a0", "call_session_id": "97a997d6-fdec-11f0-99ee-02420aef97a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMTA5MCIsImZpcnN0X25hbWUiOiJHaWwiLCJlbWFpbCI6ImdAZGlyZWN0b2JqZWN0aXZlLmNhIiwibWVtYmVyX3R5cGUiOiJBU1QiLCJibG9jX25vdGVzIjoiMjAyNiBKYW4gMjcgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDEiLCJwYXNzZWRfY291cnNlcyI6IjAiLCJleHRlbnNpb24iOiIifQ==", "connection_id": "2882930429550134763", "conversation_id": "a597b17a-dc58-4f4a-a3bf-7ddcf6e05ac8", "from": "+14375242727", "to": "+15148638694" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-30 10:02:09] Webhook raw: { "data": { "event_type": "call.hangup", "id": "4cf6a3be-cf8a-425c-930f-b0b6aef4c6ea", "occurred_at": "2026-01-30T15:02:09.894084Z", "payload": { "call_control_id": "v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ", "call_leg_id": "97abfbc0-fdec-11f0-b72b-02420aef97a0", "call_quality_stats": { "inbound": { "jitter_max_variance": "0.00", "jitter_packet_count": "0", "mos": "4.50", "packet_count": "891", "skip_packet_count": "16" }, "outbound": { "packet_count": "790", "skip_packet_count": "0" } }, "call_session_id": "97a997d6-fdec-11f0-99ee-02420aef97a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMTA5MCIsImZpcnN0X25hbWUiOiJHaWwiLCJlbWFpbCI6ImdAZGlyZWN0b2JqZWN0aXZlLmNhIiwibWVtYmVyX3R5cGUiOiJBU1QiLCJibG9jX25vdGVzIjoiMjAyNiBKYW4gMjcgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDEiLCJwYXNzZWRfY291cnNlcyI6IjAiLCJleHRlbnNpb24iOiIifQ==", "connection_id": "2882930429550134763", "custom_headers": [ { "name": "X-Bloc-Notes", "value": "AST" }, { "name": "X-Contact-Id", "value": "31090" }, { "name": "X-Email", "value": "g@directobjective.ca" }, { "name": "X-First-Name", "value": "Gil" }, { "name": "X-Member-Type", "value": "AST" }, { "name": "X-Passed-Courses", "value": "0" } ], "end_time": "2026-01-30T15:02:09.894084Z", "from": "+14375242727", "hangup_cause": "normal_clearing", "hangup_source": "callee", "sip_hangup_cause": "200", "start_time": "2026-01-30T15:01:44.914038Z", "telnyx_error": null, "to": "+15148638694" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-30 10:02:10] Webhook raw: { "data": { "event_type": "call.conversation.ended", "id": "63769429-c061-4284-98f6-8f57f275b249", "occurred_at": "2026-01-30T15:02:11.040719Z", "payload": { "assistant_id": "assistant-ead2b58f-0dd5-48c4-940a-3e64d91210ab", "call_control_id": "v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ", "call_leg_id": "97abfbc0-fdec-11f0-b72b-02420aef97a0", "call_session_id": "97a997d6-fdec-11f0-99ee-02420aef97a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMTA5MCIsImZpcnN0X25hbWUiOiJHaWwiLCJlbWFpbCI6ImdAZGlyZWN0b2JqZWN0aXZlLmNhIiwibWVtYmVyX3R5cGUiOiJBU1QiLCJibG9jX25vdGVzIjoiMjAyNiBKYW4gMjcgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDEiLCJwYXNzZWRfY291cnNlcyI6IjAiLCJleHRlbnNpb24iOiIifQ==", "connection_id": "2882930429550134763", "conversation_id": "a597b17a-dc58-4f4a-a3bf-7ddcf6e05ac8", "duration_sec": 18, "from": "+14375242727", "llm_model": "openai/gpt-4o", "reason": "normal", "stt_model": "deepgram/flux", "to": "+15148638694", "tts_model_id": "NaturalHD", "tts_provider": "telnyx", "tts_voice_id": "astra" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-30 10:02:15] Webhook raw: { "data": { "event_type": "call.conversation_insights.generated", "id": "b5781162-051a-43f5-97a1-ba14e01e3ae3", "occurred_at": "2026-01-30T15:02:17.078575Z", "payload": { "call_control_id": "v3:GoE6BFUBv3nIJkyGhifD9yvtJFxFN5uxkHatP-uCnxn--AT3DrLJbQ", "call_leg_id": "97abfbc0-fdec-11f0-b72b-02420aef97a0", "call_session_id": "97a997d6-fdec-11f0-99ee-02420aef97a0", "client_state": "eyJzb3VyY2UiOiJhY3RpdmVjYW1wYWlnbiIsImNvbnRhY3RfaWQiOiIzMTA5MCIsImZpcnN0X25hbWUiOiJHaWwiLCJlbWFpbCI6ImdAZGlyZWN0b2JqZWN0aXZlLmNhIiwibWVtYmVyX3R5cGUiOiJBU1QiLCJibG9jX25vdGVzIjoiMjAyNiBKYW4gMjcgY29udGFjdCB3YW50IHRvIHJlbmV3IGFuZCBzZW50IHRoZSBlbWFpbDEiLCJwYXNzZWRfY291cnNlcyI6IjAiLCJleHRlbnNpb24iOiIifQ==", "connection_id": "2882930429550134763", "conversation_id": "a597b17a-dc58-4f4a-a3bf-7ddcf6e05ac8", "from": "+14375242727", "insight_group_id": "2ae1395d-a640-4b26-b953-e532eef322f4", "results": [ { "insight_id": "f953568d-b4bb-4f3a-be2a-a1669ef8bb68", "result": "{\"int_code\": \"06\", \"bloc_notes\": \"2026/01/30 voice mail\", \"contact_id\": \"31090\", \"call_summary_title\": \"Call to discuss lapsed membership\", \"transcript_summary\": \"The user was not available to discuss their lapsed membership.\", \"voice_mail_detector\": \"Yes\", \"One-Sentence-not-Renewed\": \"The user was not available to discuss their lapsed membership.\", \"Not-Renewed-Want-to-Renew\": \"No\"}" } ], "to": "+15148638694" }, "record_type": "event" }, "meta": { "attempt": 1, "delivered_to": "https://bk.directobjective.com/telnyx/telnyx_webhook.php" } } [2026-01-30 10:02:15] Insights parsed for contact_id=31090: {"int_code":"06","bloc_notes":"2026/01/30 voice mail","contact_id":"31090","call_summary_title":"Call to discuss lapsed membership","transcript_summary":"The user was not available to discuss their lapsed membership.","voice_mail_detector":"Yes","One-Sentence-not-Renewed":"The user was not available to discuss their lapsed membership.","Not-Renewed-Want-to-Renew":"No"} [2026-01-30 10:02:16] AC field 310 => HTTP 200 {"contacts":[{"cdate":"2025-03-10T09:43:48-05:00","email":"g@directobjective.ca","phone":"5148638694","firstName":"Gil","lastName":"Gruber","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"757910050","ua":"okhttp\/5.3.2","hash":"2453c35fe13a6913a20edfddfcf753c0","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"199","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-30T09:02:00-06:00","udate":"2026-01-30T09:02:17-06:00","edate":"2026-01-30T09:02:00-06:00","deleted_at":null,"created_utc_timestamp":"2025-03-10 09:43:48","updated_utc_timestamp":"2026-01-30 09:02:17","created_timestamp":"2025-03-10 09:43:48","updated_timestamp":"2026-01-30 09:02:17","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":"2025-12-01 14:10:18","last_open_date":"2026-01-27 15:35:18","last_mpp_open_date":null,"best_send_hour":"0","links":{"contactAutomations":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactAutomations?limit=2500&orders%5Blastdate%5D=DESC","contactData":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactData","contactGoals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactGoals","contactLists":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactLists","contactLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactLogs","contactTags":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactTags","contactDeals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/contactDeals","deals":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/deals","fieldValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/fieldValues","geoIps":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/geoIps","notes":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/notes","organization":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/organization","plusAppend":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/plusAppend","trackingLogs":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/trackingLogs","scoreValues":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/scoreValues","accountContacts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/accountContacts","automationEntryCounts":"https:\/\/inp.api-us1.com\/api\/3\/contacts\/31090\/automationEntryCounts"},"id":"31090","organization":"7500"}],"fieldValue":{"contact":"31090","field":310,"value":"The user was not available to discuss their lapsed membership.","cdate":"2026-01-21T16:07:22-06:00","udate":"2026-01-30T09:02:17-06:00","created_by":"0","updated_by":"0","links":{"owner":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972590\/owner","field":"https:\/\/inp.api-us1.com\/api\/3\/fieldValues\/972590\/field"},"owner":"31090","id":"972590"}} [2026-01-30 10:02:16] AC field 311 => HTTP 200 {"contacts":[{"cdate":"2025-03-10T09:43:48-05:00","email":"g@directobjective.ca","phone":"5148638694","firstName":"Gil","lastName":"Gruber","orgid":"7500","orgname":"Direct Objective 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[2026-01-30 10:02:17] AC field 338 => HTTP 201 {"contacts":[{"cdate":"2025-03-10T09:43:48-05:00","email":"g@directobjective.ca","phone":"5148638694","firstName":"Gil","lastName":"Gruber","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"757910050","ua":"okhttp\/5.3.2","hash":"2453c35fe13a6913a20edfddfcf753c0","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"199","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-30T09:02:00-06:00","udate":"2026-01-30T09:02:18-06:00","edate":"2026-01-30T09:02:00-06:00","deleted_at":null,"created_utc_timestamp":"2025-03-10 09:43:48","updated_utc_timestamp":"2026-01-30 09:02:18","created_timestamp":"2025-03-10 09:43:48","updated_timestamp":"2026-01-30 09:02:18","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":"2025-12-01 14:10:18","last_open_date":"2026-01-27 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[2026-01-30 10:02:17] AC field 52 => HTTP 200 {"contacts":[{"cdate":"2025-03-10T09:43:48-05:00","email":"g@directobjective.ca","phone":"5148638694","firstName":"Gil","lastName":"Gruber","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"757910050","ua":"okhttp\/5.3.2","hash":"2453c35fe13a6913a20edfddfcf753c0","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"199","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-30T09:02:00-06:00","udate":"2026-01-30T09:02:19-06:00","edate":"2026-01-30T09:02:00-06:00","deleted_at":null,"created_utc_timestamp":"2025-03-10 09:43:48","updated_utc_timestamp":"2026-01-30 09:02:19","created_timestamp":"2025-03-10 09:43:48","updated_timestamp":"2026-01-30 09:02:19","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":"2025-12-01 14:10:18","last_open_date":"2026-01-27 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[2026-01-30 10:02:18] AC field 80 => HTTP 200 {"contacts":[{"cdate":"2025-03-10T09:43:48-05:00","email":"g@directobjective.ca","phone":"5148638694","firstName":"Gil","lastName":"Gruber","orgid":"7500","orgname":"Direct Objective Consulting","segmentio_id":"","bounced_hard":"0","bounced_soft":"0","bounced_date":null,"ip":"757910050","ua":"okhttp\/5.3.2","hash":"2453c35fe13a6913a20edfddfcf753c0","socialdata_lastcheck":null,"email_local":"","email_domain":"directobjective.ca","sentcnt":"199","rating_tstamp":"2026-01-27","gravatar":"0","deleted":"0","anonymized":"0","adate":"2026-01-30T09:02:00-06:00","udate":"2026-01-30T09:02:19-06:00","edate":"2026-01-30T09:02:00-06:00","deleted_at":null,"created_utc_timestamp":"2025-03-10 09:43:48","updated_utc_timestamp":"2026-01-30 09:02:19","created_timestamp":"2025-03-10 09:43:48","updated_timestamp":"2026-01-30 09:02:19","created_by":"0","updated_by":"0","mpp_tracking":"0","last_click_date":"2025-12-01 14:10:18","last_open_date":"2026-01-27 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10:19:52] Webhook raw: [2026-03-20 10:19:56] Webhook raw: [2026-03-24 22:16:28] Webhook raw: [2026-03-29 19:23:14] Webhook raw: [2026-03-29 19:30:17] Webhook raw: [2026-03-31 13:24:33] Webhook raw: [2026-03-31 13:24:34] Webhook raw: [2026-04-03 15:35:12] Webhook raw: [2026-04-08 11:48:01] Webhook raw: [2026-04-08 11:59:07] Webhook raw: [2026-04-08 12:09:28] Webhook raw: [2026-04-09 00:11:21] Webhook raw: [2026-04-09 00:11:21] Webhook raw: [2026-04-09 00:11:35] Webhook raw: [2026-04-09 00:11:35] Webhook raw: [2026-04-13 07:46:20] Webhook raw: [2026-04-13 07:48:33] Webhook raw: [2026-04-13 07:58:27] Webhook raw: [2026-04-13 16:57:41] Webhook raw: [2026-04-13 16:57:41] Webhook raw: [2026-04-18 02:06:12] Webhook raw: [2026-04-18 02:06:13] Webhook raw: [2026-04-18 03:28:55] Webhook raw: [2026-04-18 03:32:16] Webhook raw: [2026-04-18 03:38:01] Webhook raw: [2026-04-18 03:39:06] Webhook raw: [2026-04-22 23:12:39] Webhook raw: [2026-04-22 23:30:31] Webhook raw: [2026-04-22 23:38:34] Webhook 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